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<p>Key Responsibilities:</p><br><ul><li>Welcome guests warmly and provide professional service throughout their dining experience.</li><li>Take food and beverage orders accurately and deliver them promptly.</li><li>Maintain good knowledge of menu items, daily specials, and allergens.</li><li>Ensure guest satisfaction by responding quickly to requests and concerns.</li><li>Process payments accurately using POS systems.</li><li>Clear and reset tables while maintaining cleanliness and hygiene standards.</li><li>Follow food safety procedures and IHG service standards at all times.</li><li>Work closely with kitchen and bar teams to ensure smooth operations.</li><li>Attend training sessions and contribute positively to the team and guest experience.</li></ul><br> </div>
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<strong>Key Responsibilities:</strong><ul><li><p><strong>Communication & Switchboard:</strong> Handle all internal and external calls with warmth, route them efficiently, and personalize service by addressing guests by name.</p><br></li><li><p><strong>Reservations & Guest Information:</strong> Smoothly manage inquiries, bookings, and cancellations while providing detailed information on facilities, directions, and local attractions.</p><br></li><li><p><strong>System Management:</strong> Maintain accurate guest profiles.</p><br></li><li><p><strong>Proactive Care & Administration:</strong> Conduct guest satisfaction courtesy calls, manage precise call logs, relay messages, and execute punctual wake-up calls.</p><br></li><li><p><strong>Teamwork & Safety:</strong> Collaborate with key departments (like Engineering and Security) to ensure smooth service while adhering to IHG safety, environmental, and sustainability standards.</p><br></li></ul><br> </div>
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<p><span><span><u>Key Responsibilities</u></span></span></p><br><ul><li><p><span><span>Enhances personal recognition and prompt </span><span>attentions</span><span> to guests from their arrivals through their departure.</span></span></p><br></li></ul><br><ul><li><p><span><span>Checking guest profile </span></span></p><br></li></ul><br><ul><li><p><span><span>Preparing guest registration card</span></span></p><br></li></ul><br><ul><li><p><span><span>Calling guest by name</span></span></p><br></li></ul><br><ul><li><p><span><span>Escorting the guest to his room upon arrival.</span></span></p><br></li></ul><br><ul><li><p><span><span>Calling </span><span>guest during</span><span> his stay</span></span></p><br></li></ul><br><ul><li><p><span><span>Bidding</span><span> farewell upon departure</span></span></p><br></li><li><ul><li><p><span><span>Provides VIPs and SCC members the specials treatment they except.</span></span></p><br></li></ul><br></li><li><ul><li><p><span><span>V 1 level</span></span></p><br></li></ul><br></li><li></li></ul> </div>
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<p><strong>Key Responsibilities:</strong></p><br><ul><li><p><span><span><strong>Operations Coordination:</strong> Track maintenance requests, preventative programs, and liaise with contractors</span><span>.</span></span></p><br></li><li><p><span><span><strong>Admin & Documentation:</strong> Organize engineering permits, blueprints, and process vendor invoices</span><span>.</span></span></p><br></li><li><p><span><span><strong>Reporting & Inventory:</strong> Prepare daily/monthly utility reports and monitor engineering stock</span><span>.</span></span></p><br></li><li><p><span><span><strong>Team Logistics:</strong> Manage rosters, attendance, and leave requests for the engineering team</span><span>.</span></span></p><br></li><li><p><span><span><strong>Safety & Compliance:</strong> Ensure all activities strictly align with IHG health and safety policies</span><span>.</span></span></p><br></li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>3+ years of non-internship professional software development experience</p><p>2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience</p><p>Experience programming with at least on-</p><p>3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience</p><p>Bachelor's degree in computer science or equivalent</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3+ years of non-internship professional software development experience</p><p>2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience</p><p>Experience programming with at least on-</p><p>3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience</p><p>Bachelor's degree in computer science or equivalent</p><p></p></section>
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<p><span><span>Key Requirements</span></span></p><br><ul><li><p><span><span>Directs, supervises and coordinates the activities in Telecommunication department</span></span></p><br></li></ul><br><ul><li><p><span><span>Develops and implement procedures for proper handling in and out going telephone calls, facsimile transmission, rental equipment, lease telephone lines and other telecommunication services</span></span></p><br></li></ul><br><ul><li><p><span><span>Investigates complaints regarding the Telecommunication services and the Operators and technicians, </span><span>takes</span><span> appropriate actions.</span></span></p><br></li></ul><br><ul><li><p><span><span>Develops working plans to carry out goals, compares actual achievements against goal periodically, take necessary corrective actions</span></span></p><br></li></ul><br><ul><li><p><span><span>Establishes and maintains effective employee relations</span></span></p><br></li></ul><br> </div>
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<p><strong>Key Responsibilities:</strong></p><br><ul><li><p><span><span><strong>Section Management:</strong> Oversee and fully prepare your assigned kitchen station for smooth service</span><span>.</span></span></p><br></li><li><p><span><span><strong>Food Quality & Presentation:</strong> Cook and present dishes to strict IHG recipe standards and specifications</span><span>.</span></span></p><br></li><li><p><span><span><strong>Team Supervision:</strong> Guide, motivate, and provide on-the-job training to Commis and junior cooks</span><span>.</span></span></p><br></li><li><p><span><span><strong>Hygiene & Safety:</strong> Maintain top-tier cleanliness, following HACCP standards and proper stock rotation (FIFO)</span><span>.</span></span></p><br></li><li><p><span><span><strong>Cost & Stock Control:</strong> Manage daily ordering for your section and minimize food waste to meet cost targets</span><span>.</span></span></p><br></li></ul><br> </div>
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<p><strong>What You’ll Do (Key Responsibilities)</strong></p><br><ul><li><p><strong>Be the Warm Welcome:</strong> Enthusiastically greet guests in person and over the phone. Give a special, personalized welcome to our IHG One Rewards members and returning guests.</p><br></li><li><p><strong>Master the Desk:</strong> Swiftly manage guest check-ins and check-outs. Take IDs, hand out room keys, manage safety deposit boxes, and handle cash and credit transactions accurately.</p><br></li><li><p><strong>Maximize the Stay:</strong> Answer phone calls promptly to handle inquiries, reservations, and cancellations. Share your local knowledge and identify up-selling opportunities to help guests make the most of their stay.</p><br></li><li><p><strong>Stay One Step Ahead:</strong> Anticipate guest needs by recording and acting on their personal preferences. Handle messages, requests, and concerns with care, bringing in management when needed.</p><br></li><li><p><strong>Work as One Team:</strong> Collaborate daily with other departments (like Housekeeping, Engineering, and Security) to ensure hotel operations run perfectly. Jump into ad-hoc duties to support your colleagues.</p><br></li><li><p><strong>Safety & Standards:</strong> Maintain a safe environment by following all safety procedures and reporting incidents. Take pride in your appearance as a true ambassador of our brand.</p><br></li></ul><br> </div>
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<p><span><span><strong>A little taste of your day-to-day</strong></span></span></p><br><p><span><span>Every day is different at IHG, but you’ll mostly be:</span></span></p><br><ul><li><p><span><span>Building a positive work environment for all IHG colleagues throughout their career with us – from onboarding, to training and promotions, through to exit</span></span></p><br></li><li><p><span><span>Leading, educating and training the wider team and General Manager on people issues and HR disciplines to enhance performance </span></span></p><br></li><li><p><span><span>Developing creative ways to inspire and motivate team members to provide our hotel guests with unique experiences </span></span></p><br></li><li><p><span><span>Overseeing day-to-day HR management, reporting and filing and identifying process areas for attention </span></span></p><br></li><li><p><span><span>Identifying and analysing the local market to ensure our own offering remains competitive</span></span></p><br></li><li><p><span><span>Enhancing our hotels’ reputation in the local community and beyond, and promoting team member involvement in the local community </span></span></p><br></li></ul><p><span><span><strong>What we need from you</strong></span></span></p><br><ul><li><p><span><span>Bachelor’s degree, higher education qualification or equivalent </span></span></p><br></li><li><p><span><span>Four years of related experience in HR – supervisory experience is also beneficial </span></span></p><br></li><li><p><span><span>Professional HR designation preferred</span></span></p><br></li><li><p><span><span>Ability to maintain confidentiality to the extent possible in all HR-related matters </span></span></p><br></li><li><p><span><span>Must speak local language(s) </span></span></p><br></li><li><p><span><span>Other languages preferred</span></span></p><br></li></ul><br> </div>
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<strong>Your Day-to-Day (What You'll Do)</strong><ul><li><p><strong>Guest Relations:</strong> Greet all guests warmly upon arrival and departure. Escort guests to rooms, explain room features, provide property tours, and assist with directions and general inquiries.</p><br></li><li><p><strong>Operational Excellence:</strong> Deliver and retrieve guest luggage safely and promptly using proper equipment. Maintain a clean, organized lobby, bell desk, and luggage room.</p><br></li><li><p><strong>Valet & Transportation:</strong> Safely Park and retrieve guest vehicles. Support guest transportation arrangements. Provide full information on hotel facilities and emergency procedures.</p><br></li><li><p><strong>Administrative Accuracy:</strong> Accurately tag and store luggage, and maintain logbooks for luggage storage, VIP services, and shuttle schedules. Report incidents or special requests to the Bell Captain.</p><br></li><li><p><strong>Team Support:</strong> Assist colleagues with group arrivals/departures and follow instructions from the Bell Captain and Front Office team. Always maintain pristine grooming and uniform standards.</p><br></li></ul><strong>What We Are Looking For</strong><ul><li><p><strong>Valid Driver’s License:</strong> A clean, valid driver’s license and the ability to safely operate various types of vehicles.</p><br></li><li><p><strong>Physical Stamina:</strong> Ability to lift, push, pull, and carry heavy luggage, and spend shifts standing, walking, and moving in various weather conditions.</p><br></li><li><p>A naturally warm, friendly personality with excellent communication and team-player skills.</p><br></li><li><p>Flexibility to work various shifts, including weekends and holidays.</p><br></li></ul><br> </div>
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<p><strong>We're Hiring | Guest Relations Officer</strong><br><strong>Crowne Plaza Amman</strong></p><br><p>Our reputation is built on delivering exceptional guest experiences. Is it also in your hands? We are looking for a <strong>Guest Relations Officer</strong> who is passionate about hospitality and dedicated to creating memorable experiences for our guests from arrival to departure.</p><br><p><strong>Key Responsibilities:</strong><br> Deliver a warm and personalized welcome to every guest.<br> Handle guest feedback, inquiries, requests, and complaints professionally and efficiently.<br> Coordinate with various hotel departments to ensure seamless guest experiences.<br> Recognize opportunities to exceed guest expectations and create lasting impressions.<br> Build strong relationships with guests while maintaining the highest standards of service excellence.</p><br><p><strong>Qualifications:</strong><br>✔ Bachelor's degree in Hospitality Management or a related field (preferred).<br>✔ Previous experience in guest relations or customer service within the hospitality industry.<br>✔ Excellent communication and interpersonal skills.<br>✔ Strong problem-solving abilities and attention to detail.<br>✔ Ability to work in a fast-paced environment and manage multiple priorities.<br>✔ Passion for delivering exceptional guest service.</p><br><p>If you are ready to join a dynamic team and create unforgettable guest experiences, we would love to hear from you!</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>An Associate s Degree or related work experience</p><p>Good working knowledge (B1+) in both spoken and written English</p><p>C1+ or equivalent fluency in French language</p><p>Strong business writing skills with ability to create reports, proposals</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>An Associate s Degree or related work experience</p><p>Good working knowledge (B1+) in both spoken and written English</p><p>C1+ or equivalent fluency in French language</p><p>Strong business writing skills with ability to create reports, proposals</p><p>Bachelor s degree in a relevant field</p><p>2+ years of professional work experience with demonstrated task execution ability</p><p>Proven capacity to leverage open-source resources effectively for comprehensive research purposes</p><p>Ability to adapt wel</p><p></p></section>
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<p><strong>Role Purpose</strong></p><br><p>As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done. </p><br><p><strong>Key Accountabilities</strong></p><br><ul><li>You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.</li><li>Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example. </li><li>Keep your supervisor updated on room service progress and alert them to any repairs needed </li><li>Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.</li><li>Be organised - keep on top of supplies and amenities and always try to minimise waste.</li><li>Reunite items with owners – and log any lost and found property.</li><li>Look smart – wear your uniform with pride.</li><li>Other ad-hoc duties – unexpected moments when we have to pull together to get a task done. </li><li>Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping. </li><li>Report, turn in, and/or log all lost and found items according to established procedures. </li><li>Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. </li><li>May regularly assist with deep cleaning projects. </li><li>May have turndown duties. </li><li>May assist with other duties as assigned. </li></ul><p><strong>Key Skills & Experiences</strong></p><br><ul><li>It’s a physical role and you’ll be on your feet most of the day, so fitness is important. </li><li>Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. </li><li>You’ll might need to bend and kneel to complete some activities.</li><li>Literacy skills - reading, writing and basic maths skills.</li><li>Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.</li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This role is for an Associate's degree holder or above, with good knowledge in both spoken and written English. Language fluency in written and spoken Arabic is essential. Strong business writing skills are required, with the ability to create reports, proposals, and professional correspondence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Associate's degree or above</li><li>Good knowledge in both spoken and written English</li><li>Language fluency in written and spoken Arabic</li><li>Strong business writing skills with ability to create reports, proposals, and professional correspondence</li><li>Adv- Bachelor's degree in a relevant field</li><li>1+ years of project coordination experience</li><li>Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization</li><li>2+ years of professional work experience with</li></ul><p></p></section>
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<p><strong><span>Role Summary</span></strong><span><br>We are looking for a Data Analyst with around 4-5 years of experience to support data-driven decision making. The role focuses on data analysis, reporting, and building insights using business intelligence tools.</span></p><br><br><br><p><strong><span>Key Responsibilities</span></strong></p><br><br><ul><li><span>Collect, clean, and analyze data from different sources</span></li><li><span>Support building dashboards and reports using business intelligence tools</span></li><li><span>Work on data preparation and transformation using ETL tools</span></li><li><span>Ensure data accuracy and consistency across systems</span></li><li><span>Collaborate with business teams to understand requirements and translate them into data insights</span></li><li><span>Support in identifying trends and providing recommendations</span></li></ul><br><p><strong><span>Requirements</span></strong></p><br><br><ul><li><span>Around 3-5 years of relevant experience </span></li><li><span>Educational background in: Business Computing , MIS , Data Science ,Data Analytics / Business Intelligence </span></li><li><span>Strong knowledge of Power app, Copilot, and other AI tools </span></li></ul>
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<p><i><strong>A little taste of your day-to-day</strong></i></p><br><p><i><strong>Every day is different at IHG, but you’ll mostly be:</strong></i></p><br><p>• Leading the planning, coordination and successful delivery of meetings, conferences and events from enquiry through to completion.</p><br><p>• Building and maintaining strong relationships with clients to understand their needs and deliver exceptional event experiences.</p><br><p>• Managing event enquiries, preparing tailored proposals and contracts, and maximising sales opportunities to drive revenue.</p><br><p>• Overseeing the accuracy of all event bookings, function sheets and operational details within the Sales & Catering system.</p><br><p>• Monitoring event performance, preparing reports and analysing results to identify opportunities for continuous improvement.</p><br><p>• Conducting pre-event meetings, communicating client requirements to operational teams, and ensuring all event specifications are delivered.</p><br><p><i><strong>What we need from you</strong></i></p><br><p>•Fluent in spoken and written English; additional language skills are an advantage.</p><br><p>• Previous experience in conference and events management, hotel sales, or a similar leadership role within the hospitality industry.</p><br><p>• Proven ability to manage meetings, conferences and events from planning through to successful execution.</p><br><p>• Excellent communication, negotiation and presentation skills.</p><br><p>• Strong organisational skills with exceptional attention to detail.</p><br><p>• Flexibility to work evenings, weekends and public holidays as business requires</p><br><br> </div>
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<p><i><strong>A little taste of your day-to-day</strong></i></p><br><p><i><strong>Every day is different at IHG, but you’ll mostly be:</strong></i></p><br><p>• Leading the planning, coordination and successful delivery of meetings, conferences and events from enquiry through to completion.</p><br><p>• Building and maintaining strong relationships with clients to understand their needs and deliver exceptional event experiences.</p><br><p>• Managing event enquiries, preparing tailored proposals and contracts, and maximising sales opportunities to drive revenue.</p><br><p>• Overseeing the accuracy of all event bookings, function sheets and operational details within the Sales & Catering system.</p><br><p>• Monitoring event performance, preparing reports and analysing results to identify opportunities for continuous improvement.</p><br><p>• Conducting pre-event meetings, communicating client requirements to operational teams, and ensuring all event specifications are delivered.</p><br><p><i><strong>What we need from you</strong></i></p><br><p>•Fluent in spoken and written English; additional language skills are an advantage.</p><br><p>• Previous experience in conference and events management, hotel sales, or a similar leadership role within the hospitality industry.</p><br><p>• Proven ability to manage meetings, conferences and events from planning through to successful execution.</p><br><p>• Excellent communication, negotiation and presentation skills.</p><br><p>• Strong organisational skills with exceptional attention to detail.</p><br><p>• Flexibility to work evenings, weekends and public holidays as business requires</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Amazon stri- Knowledge of consumer product compliance processes and regulations - Experience in regulatory compliance management with government agencies - Experience in designing and implementing custom reporting systems using automation tools - Experience</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree</li><li>Experience with Microsoft Office products and applications</li><li>English B2+ (or equivalent) proficiency in verbal and written communication</li><li>Dutch B1+ (or equivalent) proficiency in verbal and written communication</li></ul><p></p></section>
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Take a splash of expert knowledge. Add a drizzle of pride. Pour over a passion for serving drinks and food to our guests’ unique tastes. We’re searching for a new Bartender with the perfect mix of skills to make every guest experience truly memorable. <br> A little taste of your day-to-day: <br> ●Creating a warm welcome for every single guest that sets the tone for their experience with us <br> ●Preparing and serving drinks to a high standard as well as highlighting promotions for our guests <br> ●Owning your bar – managing stock, inventory and equipment as well as keeping the space cleaner than clean <br> ●Handling cash and credit transactions <br> ●Working closely with your restaurant colleagues to deliver a truly seamless food service <br> What We need from you: <br> ●The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling <br> ●A good grasp of reading, writing and basic maths <br> ●The flexibility to work night, weekend and holiday shifts <br> ●Compliance with local laws on food handling and serving alcohol – you’ll need to be above the minimum age required and fluent in the local language <br> ●Great communication – you’ll be warm, welcoming and easy to talk to <br> What you can expect from us: <br> We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. <br> Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. <br> IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing <br> framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br> So, join us and you’ll become part of our ever-growing global family.<br><br><br>
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<p><strong>Role Purpose</strong></p><br><p>As Cluster General Manager of our beautiful Crowne Plaza and Holiday Inn right on the Dead Sea, you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. </p><br><p><strong>Key Accountabilities</strong></p><br><p>People </p><br><ul><li>Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy.</li><li>Develop, implement and monitor team member succession planning to ensure future bench strength.</li><li>Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.</li><li>Oversee HR related actions in accordance with company rules and policies.</li></ul><p>Guest Experience</p><br><ul><li>Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.</li><li>Drive improvement in guest satisfaction goals. </li><li>Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations.</li><li>Speak to guests – ask for their feedback and build relationships.</li></ul><p>Financial</p><br><ul><li>Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets.</li><li>Analyse financials to drive revenues, future profitability and maximum return on investment.</li><li>Use distribution channels and technology platforms to drive revenue and maximise market share. </li><li>Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position. </li></ul><p>Responsible Business</p><br><ul><li>Ensure a safe and secure environment for guests, colleagues and hotel assets. </li><li>Act as public relations representative to raise awareness of hotel and brand in local community.</li><li>Drive team member involvement in community organisations, activities and businesses.</li><li>Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.</li><li>Perform other duties as assigned. May also serve as manager on duty.</li></ul><p><strong>Key Skills & Experience</strong></p><br><ul><li>Substantial experience of prior hotel general management experience in the Luxury or Premium space.</li><li>Strong focus on F&B.</li><li>Experience of Jordan and the surrounding region is a plus </li><li>Must speak fluent English and Arabic, with other languages preferred.</li></ul><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>