وظائف تسويق عقاري في العراق
٣٨١ وظائف شاغرة
<h2 class="h5">Job description</h2>
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Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Kirkuk who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets about sales or information on products/services.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfillment of their needs and requirements</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts / update account status to ensure up-to-date customer information at all times</span></p><br></li><li><p><span>Coordinate new outlets needs in terms of manpower, logistics, equipment, maintenance and other needs to ensure efficient launching and operations</span></p><br></li><li><p><span>Act as quality control on the Sales Representatives and report their failures to the Senior Sales Representative to tackle areas for development and training</span></p><br></li><li><p><span>Handle the opening of direct sales new branches and exchange offices and coordinate their needs in terms of manpower, logistics, equipment, policies and procedures, forms, brochures, marketing material and other needs to ensure efficient operations</span></p><br></li><li><p><span>Handle existing branches’ renovations/visit branches periodically to check maintenance requirements ensuring an adequate work environment for a healthy customer experience</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedback/customer transactions and interactions as needed to track achievements and get recommendations</span></p><br></li><li><p><span># of non-compliance to direct sales policies and procedures</span></p><br></li><li><p><span>Average handling time (Time from initial customer request to closing the request)</span></p><br></li></ul> <br> <br><br> Education, experience and competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><i><span>Behavioral</span></i></p><br><ul><li><p><span>Serving our Customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><p><em><span>Technical</span></em></p><br><ul><li><p><span>Oral & written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br><p><span>Technology Application</span></p><br></li><li><p><span>IT user support</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
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<p>We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:<br><br>• Process and confirm guest room reservations made by clients on the phone, letter or fax<br>• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations<br>• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.<br>• Show complete product knowledge, understand rate structure and apply rate management<br>• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor<br>• Promote and maintain good public relations and endeavors to maximize business<br>• Maintain an accurate room status at all times<br>• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails<br>• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified</p> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Baghdad, Iraq. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery.</p><br><ul><li>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel</li><li>Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy</li><li>Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail</li><li>Perform administrative tasks including data entry, filing, document preparation, and record management</li><li>Coordinate with various departments to facilitate smooth office operations and information flow</li><li>Manage incoming and outgoing mail, packages, and deliveries with care and organization</li><li>Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards</li><li>Monitor visitor access and ensure security protocols are consistently followed</li><li>Assist with basic office maintenance, supply inventory management, and restocking as needed</li><li>Support other administrative staff and team members as required to meet organizational goals</li><li>Handle inquiries and resolve basic issues with empathy and problem-solving skills</li><li>Adapt to changing priorities and work flexibly in a fast-paced environment</li></ul><br>Qualifications<br><br><ul><li>Excellent verbal and written communication skills in both Arabic and English</li><li>Strong multitasking abilities and time management skills</li><li>Customer service orientation with a friendly, professional, and empathetic demeanor</li><li>Excellent organizational skills with the ability to prioritize tasks effectively</li><li>Ability to work in a fast-paced environment while maintaining attention to detail</li><li>Professional appearance and strong phone etiquette</li><li>Basic problem-solving abilities and resilience in handling challenging situations</li><li>Adaptability and willingness to learn new skills and technologies</li><li>Knowledge of office management systems and visitor management protocols</li><li>Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred)</li><li>Experience in the hospitality, corporate, or customer service industry (preferred)</li><li>Familiarity with appointment scheduling software and communication platforms (preferred)</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>manage Sales Shop and lead the sales team in shop Ordering Blank Sim & Scratch card when needed. Making inventory for available SIM & Scratch card daily, Monthly, quarterly Distribute sales target among the employee of the shop when received from Head. Sending quarterly report on sales to head. Managing shop visibility and customer experience. Managing all the SSKs (Self Service Kiosks) entire the city allocated through (Monitoring the status for each Kiosk, collecting the cash for bank deposit, raise the issues for the Kiosk). Support Direct Distribution Channel by covering all the SC required & collecting the cash for bank deposit. Direct Distribution Channel through Own shops responsibility. SSK Channel (Self Service Kiosk) responsibility</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree</li><li>0-3 years experience</li><li>Computer skills (Office)</li><li>Language skills (English and Arabic)</li><li>Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Driving Change.</li><li>Technical Competencies: Customer Communication Advanced Telecom Market & Industry Knowledge Intermediate Business Acumen Intermediate Performance Management & Reporting Intermediate Digital Technology Knowledge Intermediate B2C Sales Planning Basic Customer Communication Advanced</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervise and coordinate daily store operations to ensure efficiency and compliance with company standards. Drive sales performance through proactive engagement and product knowledge.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High-school diploma / preferably with a bachelor's degree (business or optometry)</p><p>2 years of experience in sales and customer service.</p><p>Language Skills: Kurdish and Arabic, English is a plus.</p><p>Basic computer skills.</p><p>Good communication and customer service skills.</p><p></p></section>
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<span>Purpose of the Job
<br></span><p><span><span><span>As an Area Sales Executive in Aramex, your primary objective is to drive revenue growth, secure new clients, and building lasting relationships within your assigned area. This role requires a proactive approach to identify new business opportunities, exceed sales targets, and contribute to the overall success of our company.</span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Prospect for new clients, generate leads, and close deals to achieve assigned sales targets</span></span></span></li>
<li><span><span><span>Develop and execute plan to maximize sales opportunities and market share within your designated area</span></span></span></li>
<li><span><span><span>Build strong relationships with assigned customers</span></span></span></li>
<li><span><span><span>Foster long-term partnerships and to ensure a seamless client experience</span></span></span></li>
<li><span><span><span>Collaborate effectively with internal stakeholders like the CRM team to ensure data accuracy data and efficient customer analysis</span></span></span></li>
<li><span><span><span>Prepare regular reports on sales activity, pipeline health, and customer interactions to provide valuable insights</span></span></span></li>
<li><span><span><span>Assist the collection team to resolve overdue customer accounts, ensuring timely payments</span></span></span></li>
<li><span><span><span>Ensure KPIs are met (Sales targets, visits, opportunities, number of new accounts)</span></span></span></li>
<li><span><span><span>Provide regular feedback about competitor activities to support strategic decision-making</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in business or any other relevant field.</span></span></span></li>
<li><span><span><span>Minimum of 2-3 years of relevant working experience, preferably in the logistics and shipping industry</span></span></span></li>
<li><span><span><span>Proven track record of attaining organizational and personal sales objectives – Results Oriented</span></span></span></li>
<li><span><span><span>Fluency in English; additional language skills are advantageous.</span></span></span></li>
<li><span><span><span>Excellent Communication and Presentation skills </span></span></span></li>
<li><span><span><span>Proficient in working with Global and local leaders to develop short and long-term goals that are specific to our commercial organization – Results Oriented</span></span></span></li>
<li><span><span><span>Strong Negotiation Skills, incorporating various strategies and desired outcomes.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Financial Acumen<br>Team Collaboration<br>Adaptability<br>Business Acumen<br>Influencing Skills<br>Communication Skills<br>Analytical Skills<br>Commercial Acumen<br>Customer Centric<br>Negotiation Skills<br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Baghdad, Iraq. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery.</p><p>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel</p><p>Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy</p><p>Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail</p><p>Perform administrative tasks including data entry, filing, document preparation, and record management</p><p>Coordinate with various departments to facilitate smooth office operations and information flow</p><p>Manage incoming and outgoing mail, packages, and deliveries with care and organization</p><p>Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards</p><p>Monitor visitor access and ensure security protocols are consistently followed</p><p>Assist with basic office maintenance, supply inventory management, and restocking as needed</p><p>Support other administrative staff and team members as required to meet organizational goals</p><p>Handle inquiries and resolve basic issues with empathy and problem-solving skills</p><p>Adapt to changing priorities and work flexibly in a fast-paced environment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><ul><li>Excellent verbal and written communication skills in both Arabic and English</li><li>Strong multitasking abilities and time management skills</li><li>Customer service orientation with a friendly, professional, and empathetic demeanor</li><li>Excellent organizational skills with the ability to prioritize tasks effectively</li><li>Ability to work in a fast-paced environment while maintaining attention to detail</li><li>Professional appearance and strong phone etiquette</li><li>Basic problem-solving abilities and resilience in handling challenging situations</li><li>Adaptability and willingness to learn new skills and technologies</li><li>Knowledge of office management systems and visitor management protocols</li><li>Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred)</li><li>Experience in the hospitality, corporate, or customer service industry (preferred)</li><li>Familiarity with appointment scheduling software and communication platforms (preferred)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Sell Asiacell products and services, to achieve the enterprise objectives set by the management. Sell Asiacell products and services, to ensure reception of prospects new customers Follow Enterprise Sales procedures & guidelines and get the required documents. Develops a trustworthy relationship with customers and ensure customer satisfaction, Achieves the sales objectives set by the management. Feedback on field expectations. Reporting daily, weekly and monthly visits and activities Arrange visits to ensure proper portfolio coverage Customer complaints management handling Manage activation tools in a professional manner to ensure accurate documents and data submission. Manage the financial payments properly and deposit the collected amounts to related departments to avoid activation suspension actions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1-3-year experience in sales Computer skills (MS Office, Email Correspondences, Programming) Good communication, problem solving, negotiation and conflict handling skills Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Technical Competencies: Performance Management & Reporting Telecom Market & Industry Knowledge B2B Sales Planning B2B Product / Portfolio Strategy Development Key Account Management B2B Solution Selling Performance Management & Reporting</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.</p><p>Coordinate and collaborate with other departments for sales related matters (Logistics). Train and on-board vendors. Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc). Monitor the status of the vendor to make sure all systems are running smoothly. Partner support in different ways such as (emails, phone, remote control). Update and monitor the closed vendors. Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations issues between partner vendors, users/partner vendors and users. Maintain accurate records of all sales and prospecting activities including: Follow-up activities. Transmission methods reports. Provide reports on training requests.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fresh Graduated - 2 years full-time job in the same field</li><li>Communication Skills</li><li>Customer Service Skills</li><li>Problem Solving Skills</li><li>Interpersonal Skills</li><li>Presentation Skills</li><li>Meet deadlines and be flexible in working etc.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><strong>Key Responsibilities:</strong></div><ul> <li>Identify, develop, and manage business opportunities with new and existing clients</li> <li>Build strong, long-term relationships across corporate, government, and education sectors</li> <li>Understand client needs and propose tailored training solutions</li> <li>Prepare and deliver compelling presentations and proposals</li> <li>Collaborate with internal teams to ensure successful program delivery</li> <li>Maintain accurate records using CRM tools</li> <li>Stay updated on market trends and competitor activities</li> <li>Achieve or exceed sales targets</li> </ul><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><strong>Job Summary:</strong></div><div>The ideal candidate will be responsible for managing client relationships, identifying business opportunities, and delivering high-impact learning and development solutions tailored to client needs.</div><div><br></div><div><strong>Qualifications:</strong></div><ul> <li>Bachelor s degree in Business, Marketing, or a related field</li> <li><strong>7+ years of experience</strong> in B2B sales or account management</li> <li>Experience in training, education, or HR services is a strong plus</li> <li>Excellent communication, negotiation, and presentation skills</li> <li>Strong ability to influence and build trust with stakeholders</li> <li>Results-driven with high ownership and accountability</li> <li>Fluency in English is required; Arabic is a strong advantage</li> </ul><div><br></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Main Duties and Responsibilities:</p><p>Content Creation & Design: Conceptualize, script, edit, and produce high-quality videos and visual content featuring our home appliances for organic posts and sponsored ad campaigns.</p><p>Platform Management: Oversee and manage all active social media channels, ensuring a consistent brand voice and aesthetic.</p><p>Community Engagement: Promptly and professionally answer customer inquiries, comments, and messages across all platforms to build relationships and drive leads.</p><p>Influencer Collaboration: Identify, reach out to, and manage partnerships with local influencers to boost brand awareness and attract new customers.</p><p>Analytics & Reporting: Track key performance metrics and prepare weekly and monthly reports detailing social media growth, engagement, and campaign effectiveness</p><p>Showroom Sales (Secondary Focus):</p><p>In-Store Sales: Greet and assist customers in the showroom, providing expert knowledge on our range of home appliances.</p><p>Customer Conversion: Understand customer needs and deliver persuasive product demonstrations to convert showroom visitors into buyers.</p><p>Working Conditions:</p><p>(6) Days per week & (8) hours per day (Starting from -:9 am till -:5 pm)</p><p>Only Qualified candidates will be contacted.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in marketing.</li><li>2-3 years experience in social media and marketing</li><li>Language Skills: English, Arabic, and Kurdish</li><li>Proven Experience & Background in social media management, content creation, or digital marketing (experience with home appliances or retail is a major plus).</li><li>On-Camera Confidence: Comfortable and charismatic when presenting, speaking, or demonstrating products in video content.</li><li>Technical Skills: Proficiency in video editing tools/apps (e.g., CapCut, Premiere Pro, Canva) and a deep understanding of social media algorithms (Instagram, TikTok, Facebook).</li><li>Sales Acumen: Excellent interpersonal and communication skills with a natural ability to persuade and close sales.</li><li>Analytical Mindset: Ability to interpret basic social media data and translate insights into actionable content strategies.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2398 - Direct Sales Customer Service Representative-Salah Aldeen • Operation Zain Iraq • Division Commercial • Location Iraq - Salah Al-deen • Closing Date 11-Jul-2026</p><p>Role Purpose Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Salah Aldeen who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</p><p>Key Responsibilities</p><ul><li>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</li><li>Implement Direct Sales policies and procedures.</li><li>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</li><li>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</li><li>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</li><li>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</li><li>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</li><li>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education</p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li></ul><p>Experience</p><ul><li>Up to 2 years of experience in related field</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral & written Communication</li><li>Technology Application</li><li>Sales Management</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p></p></section>
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Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire </span><span>Customer Service Representative, </span><span>who are responsible</span><span> for </span><span>handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
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Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Salah Aldeen who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, experience and competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><i><span>Behavioral</span></i></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><em><span>Technical</span></em></p><br><ul><li><p><span>Oral & written Communication</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.</p><br><p><strong>What's On Your Plate?</strong></p><br><ul><li>Coordinate and collaborate with other departments for sales related matters (Logistics).</li><li>Train and on-board vendors. </li><li>Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc). </li><li>Monitor the status of the vendor to make sure all systems are running smoothly. </li><li>Partner support in different ways such as (emails, phone, remote control). </li><li>Update and monitor the closed vendors. </li><li>Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations issues between partner vendors, users/partner vendors and users. </li><li>Maintain accurate records of all sales and prospecting activities including: </li><li>Follow-up activities. </li></ul><p>- Transmission methods reports. <br>
- Provide reports on training requests.<br>
</p><br><br>Qualifications<br><ul><li><p>Fresh Graduated - 2 years full-time job in the same field </p><br></li><li><p>Communication Skills </p><br></li><li><p>Customer Service Skills </p><br></li><li><p>Problem Solving Skills </p><br></li><li><p>Interpersonal Skills </p><br></li><li><p>Presentation Skills </p><br></li><li><p>Meet deadlines and be flexible in working etc.</p><br></li></ul><br><br> </div>
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<p>We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p>This position is based at Slemani Rotana. </p>
<p><br>As a Receiving Agent you are responsible for managing the receiving function in a timely, smooth and efficient manner while ensuring all goods procured at the Hotel meets our quality requirements and in accordance with our policies, procedures and standards. Your role will include key responsibilities such as:<br><br>• Ensure that all items received at the Hotel are in conformance with the LPO, Hotel Policies and Hygiene Standards. Prior to receiving, the goods must be physically inspected as necessary for count, weight and other visually identifiable product specifications<br>• Ensure that the inspected goods are delivered to relevant department and necessary acknowledgements are obtained from Department Head or representative<br>• Review supplier invoices and ensure that they are original with copy, numbered, itemised with clear description and free from clerical errors. Acknowledge satisfactory delivery with Hotel Seal and signature<br>• Ensure that the Supplier invoices are processed in FBM as per standards and in a timely manner<br>• Review and process the Deviations Report, Outstanding Order Report as per Hotel Standards<br>• Review on a weekly basis Outgoing Records (OR) for serial control and completeness. <br>• Identify OR that is outstanding and highlight it to Department Heads in the Outstanding Outgoing Record Report as per Hotel Standards<br>• Develop and maintain manual and computer filing system and ensure that the files are properly named, catalogued and access is restricted to authorised persons<br>• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment<br>• Comply with the hotel environmental, health and safety policies and procedures</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Role Purpose Zain Iraq actively recruiting to hire a Indirect Sales Account Executive Diyala who is responsible for following up and managing the distributor's indirect sales operations in terms of adding and following up on the performance of points of sale and the mechanism of product distribution, in addition to achieving the set targets and raising the level of spread and quality of sales, in addition to following up on the market intelligence and competitive activities, plus analyzing consumer requirements. Also, understand and abide by applicable policies and procedures with the aim of achieving plans and objectives.</span></p><p>Responsibilities</p><ul><li>Understand Indirect Sales strategy and plans and participate in the achievement of objectives and targets</li><li>Implement Indirect Sales policies and procedures to ensure the fulfilment of organizational requirements whilst delivering high-quality services.</li><li>Gain and maintain a thorough understanding of the Zain IQ product base</li><li>Conduct regular visits to defined POSs as per the journey plan to collect market intelligence related to competitive activities in the market also to monitor top signages and billboards commercials of competitor.</li><li>Monitor and report consumers feedback at defined POSs on Zain IQ products, log and follow up on any consumer complaint</li><li>Ensure owner engagement with Zain IQ products and full awareness of consumers' detailed benefit plans</li><li>Draft rejected contract report per distributor and inform the distributor about the number of rejected contracts status, conduct comprehensive awareness-raising to ensure proper activation and avoid repeating such mistakes.</li><li>Inform distributors on a daily basis about documentation discrepancies to adjust documents to match the documentation received from the archive side.</li><li>Inform the distributors about SIM irregularities and vouchers inaccuracies</li><li>Report urgent and important issues as well as distributors' inquiries and concerns to the Account Manager for advice on the best course of action.</li><li>Identify daily activation account per distributor and inform the distributors on a daily basis of their status report on the SIM-activated</li><li>Escalation and follow-up of Network issues and prepare a business Plan.</li><li>Monitor MBB availability, Achievement and new sites promotional campaign.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li><li>Up to 2 years of experience in a related field</li><li>Ability to work out of the office.</li></ul><p>Competencies</p><ul><li>Behavioral<ul><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul></li><li>Technical<ul><li>Oral & Written Communication</li><li>Technology Application</li><li>Sales Management</li></ul></li><li>IDE Competency<ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul></li></ul><p></p></section>
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<p><b>Requisition ID 63618 <br>Position Type FT Permanent <br>Workplace Arrangement #LI-Onsite </b></p><br><br><b>About Kerry</b> <br>Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.<br><b>About the role</b> <br><p><strong>Work Location </strong>Baghdad-Iraq</p><br><br><p><strong>Reporting To </strong>Senior Sales Manager</p><br><br><p>The Sales Manager for Iraq drives business growth through the expansion of relationships with key customers to deliver the sales strategy and objectives across various End User Markets (EUM). Using a depth of technical experience and commercial acumen, the role will be hands on, helping to develop insightful customized solutions, whilst achieving sales quota and assigned strategic account objectives.</p><br><br><b>Key responsibilities</b> <br><ul><li>Accountable for the understanding of the customer’s objectives and growth strategies in Beverage and Bakery EUMs, identifying new opportunities and new customers.</li><li>Identifies relevant insights/needs required to achieve value creation for Kerry and the customer</li><li>Account planning for the selected customers with strong proof points and overall validation from the customer</li><li>Leading the customer by leveraging and utilizing cross functional resources and solutions to continually drive the customer experience and business growth needs</li><li>Annual financial budget and forecasts aligned to organizational performance measures and KPI’s</li><li>Opportunity pipeline management aligned to the business strategies and key financial metrics (ie GM%, Profitability, Portfolio Mix)</li><li>Commercial pricing and contract management to protect business risk and deliver sustainable margins </li><li>Customer and pipeline data management within Kerry internal systems (e.g SFDC)</li><li>Demand forecasting ownership and updates aligned to continuous improvement metrics</li><li>Sharing commercial and customer insights as it relates to business/EUM strategy development and refinement</li><li>Provides ongoing feedback on End-Use Market strategy, to validate learnings and drive overall business priorities and opportunities</li><li>Provides feedback to relevant departments within the organization, to ensure we continuously improve our customer service levels, customer enablement and customer engagement</li><li>Provides competitor, market insights and intelligence to inform business terms and service level enhancements</li><li>Ongoing review of our collections/product portfolio suitability for customer needs</li><li>Industry networking and partnership relations that brand Kerry, aligned to our Purpose and builds long term strategic growth pillars</li></ul><br><b>Qualifications and skills</b> <br><ul><li>Bachelor’s Degree or higher in related field – Food Technology/science is a plus</li><li>At least 5 years’ relevant experience in Beverage and Bakery account management</li><li>Strong communication skills in English (oral and written) are desirable and good organizational qualities</li><li>Strong skill set in relationship building and delivering to an agreed target</li><li>Strong analytical and problem-solving skills</li><li>Experience in working in international environments and the process industry is desirable</li><li>Proficiency in computer programs such as Excel, Word, Powerpoint etc.</li></ul><br><p>Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.</p><br><br><p><b>Recruiter</b> #LI-MH1 <br><b>Posting Type</b> LI </p><br><br><br> </div>
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<span>Description • Delivery of key trainings to program and non-program sales staff within Iraq.<br> • Work closely with key functions to identify training needs or improvements.<br> • Work closely with partner stakeholders to ensure partner training is delivered smoothly.<br> • Certified Trainers will deliver vendor-developed curriculum in classrooms, virtual sessions, customer sites, and in-store as per training execution plans.<br> • Publish partner training and progress reports.<br> • Ensure training compliance for all program partners.<br> • Responsible for ensuring the training kit is updated and maintained.<br> • Local content creation for new product introduction (NPI) seasons.<br> • Responsible for maintaining premium technology training standards in Iraq.<br> Key Qualifications • Bachelor's degree or equivalent, plus a minimum of 5–7 years trainer experience • Proven track record in delivering training • Excellent presentation, facilitation, and classroom delivery skills • Experience in coaching • Superb verbal and written communication • Excellent planning, organization, and implementation skills • Deep understanding of adult learning concepts and techniques • Knowledge of instructional design processes • Experience interacting with and influencing all levels of management • Strong ability to work independently • Flexible schedule and adaptability to change • Strong problem-solving abilities • Attention to detail • High level of ethics, values, integrity, and trust • Experience managing multiple projects simultaneously</span> </div>
<p><strong>About the Company</strong></p><p>We are a company specializing in the production and distribution of high-quality dietary supplements. Our products are successfully sold across Asia, Africa, and Latin America. Our mission is to make daily health support simple, accessible, and affordable. We develop vitamin and mineral complexes that are easy to incorporate into everyday life, helping people maintain their health and well-being through consistent supplementation.</p><p>We are looking for a Sales Operator to join a market test launch in Iraq. This is a paid project lasting approximately <strong>2–3 weeks</strong>, with the opportunity for long-term cooperation if the Iraqi market is successfully launched.</p><p>This is a fully remote position managed directly by our Head Office team.</p><p><strong>Responsibilities</strong></p><ul><li>Process warm leads (no cold calling).</li><li>Consult customers about the product.</li><li>Identify customer needs.</li><li>Handle objections and close sales.</li><li>Confirm delivery details and customer address.</li><li>Record the outcome of every call in the system.</li><li>Make follow-up calls to confirm customer orders.</li><li>Report technical issues or other challenges to the manager.</li></ul><p>Requirements Must Have</p><ul><li>Native or fluent <strong>Iraqi Arabic</strong>.</li><li><strong>English at B1 level or higher is required</strong>.</li><li>Strong communication skills.</li><li>Interest in sales and customer interaction.</li><li>Ability to persuade and maintain productive conversations.</li><li>Responsibility and attention to detail.</li><li>Ability to work independently in a remote environment.</li><li>Personal computer, smartphone, and stable internet connection.</li><li>Willingness to record all work-related calls.</li></ul><p><strong>Nice to Have</strong></p><ul><li>Previous experience in a call center or telesales.</li><li>Experience working with CRM systems.</li><li>Previous remote work experience.</li><li>Experience with <strong>Cash on Delivery (COD)</strong> sales.</li></ul><p><strong>What We Offer</strong></p><ul><li>Fully remote work.</li><li>Part-time schedule.</li><li>Paid project lasting approximately <strong>2–3 weeks</strong>.</li><li>Paid training.</li><li>Warm leads only (no cold calling).</li><li>Ongoing support and coaching from the Head Office team.</li><li>Opportunity to join the company full-time if the Iraqi market is successfully launched.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Approve Rate (percentage of confirmed orders).</li><li>Average order value.</li><li>Call quality.</li><li>Accurate and timely completion of call records.</li></ul><p><strong>Red Flags</strong></p><p>We will not proceed with candidates who:</p><ul><li>Speak unclearly or lack confidence in communication.</li><li>Are unwilling to follow the approved sales script.</li><li>Refuse to record work-related calls.</li><li>Cannot commit to the agreed work schedule.</li><li>Are not interested in sales.</li><li>Provide false information or maintain inaccurate records.</li></ul>