وظائف سمسار

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Public Relations Officer is responsible in managing all media and public relations activity both internally and externally. The role ensures that the organization has the profile and level of publicity that supports and ensures that the messaging is in line with the organization's vision and brand.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and implement public relations strategies to enhance the organization's image and visibility.</p><br> <p>Create and distribute press releases and media materials to targeted media outlets.</p><br> <p>Cultivate and maintain relationships with journalists, bloggers, and key media contacts.</p><br> <p>Coordinate and manage media interviews, press conferences, and other public appearances.</p><br> <p>Monitor and analyze media coverage to assess the effectiveness of PR strategies.</p><br> <p>Respond to inquiries from the media and the public in a timely and professional manner.</p><br> <p>Collaborate with internal teams to ensure consistent messaging and branding.</p><br> <p>Plan and execute public relations events, product launches, and promotional activities.</p><br> <p>Manage and update content on the organization's website and social media platforms.</p><br> <p>Provide crisis communication support and manage damage control in case of negative publicity.</p><br> <p>Research and stay informed about industry trends, competitors, and relevant news.</p><br> <p>Prepare executives and spokespersons for media interactions and public speaking engagements.</p><br> <p>Evaluate sponsorship and partnership opportunities to enhance the organization's reputation.</p><br> <p>Track and report on key performance indicators (KPIs) related to public relations efforts.</p><br> <p>Collaborate with marketing teams to align PR activities with overall marketing strategies.</p><br> <p>Advise leadership on public relations matters and potential reputational risks.</p><br> <p>Stay current on ethical standards and industry best practices in public relations.</p><br> <p>Foster positive relationships with stakeholders, including customers, employees, and community members.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Experience in managing media relations in a Local Authority and /or private sector environment</p><br> <p>Business awareness and a good knowledge of current affairs including knowledge of local government services and/or the private sector.</p><br> <p>Taking initiative Excellent communication skills. </p><br> <p>Excellent presentation skills.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Public Relations L2<br>Standards and Procedures L2<br>Relationship Management L2<br>Clerical/Administrative L2<br>Adminstrative Services L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Business Administration or any related field<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties The Asset Manager is accountable for the overall management, performance, and value delivery of an oil and gas asset operated under an integrated asset management (IAM) production enhancement contract. Acting as the single point of accountability to the client, the Asset Manager leads a multi-discipline service and technical team to optimize production, manage field development, and ensure safe, efficient, and sustainable operations in alignment with the client s strategic and commercial objectives. Under broad direction: Provide overall leadership in the execution of the asset s integrated management plan to achieve agreed production, cost, and HSE performance targets. Leads and directs multi-discipline asset teams comprised of production operations, maintenance, facilities engineering, subsurface, drilling, HSE, and supply chain. Drive daily and long-term production optimization through coordination of field &amp; well operations, subsurface, drilling, projects, and maintenance teams. Identify and manage operational and contractual risks to safeguard asset value and business performance. Leads and directs multi-discipline asset teams in planning and execution of large scale field development/re-development programs and production operations in partnership with our clients under especially challenging conditions (such as foreign assignment) to maximize the value of oil and gas assets and projects. Responsible for financial performance (P/L) of assigned assets through effective planning, organizing, management of resources, and application of value- adding technologies. Serves as the primary interface with partners for project operations and represents the Company in technical and commercial matters. Ensures the technical quality of work prepared under their supervision and administers contract provisions related to execution of work. ob role contributes directly to value creation through cost control, technical innovation, increased production and improved recovery of hydrocarbon reserves. Job role has budgetary accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide first-line technical support for communications equipment across Control Risks Iraq operations. Conduct fault finding, testing and basic diagnostics on Motorola handheld radios, Motorola vehicle-mounted radios, HF systems, UHF/VHF systems, TETRA radios, satellite phones, antennas, chargers, batteries and related accessories. Assist with the installation, removal, inspection and testing of vehicle-mounted communications systems, including Motorola radios, HF/UHF equipment, antennas, speakers, microphones, power cables and mounting kits. Support the installation, testing and troubleshooting of IVMS and vehicle tracking systems. Conduct daily, weekly and monthly checks on communications equipment to confirm serviceability, battery condition, signal performance and operational readiness. Maintain accurate electronic communications equipment records, including issue, return, inspection, fault reports, serial numbers and serviceability status. Support project teams with communications-related issues, including radio checks, tracking device checks, signal issues and vehicle system faults. Assist in programming, checking and preparing radios and communication equipment for project deployment, where authorised. Ensure all communications and tracking equipment is correctly labelled, stored, charged, tested and ready for operational use. Support the management of sensitive communications equipment in line with company procedures and local GoI/MoI requirements. Liaise with suppliers, internal departments and project teams regarding communications equipment, repairs, installations and technical support. Deputise for the Communications Manager when required, within agreed authority and capability. Conduct any reasonable communications or technical equipment task requested by the Equipment management team. Assist with project logistics support. To include Preparation of mobilisation and de- mobilisation of projects Maintain accurate Logistics accounts across all commodity types. Maintain accurate Logistics accounts across all commodity types Maintenance and delivery of equipment and materials, minimum stock levels, perform daily/weekly/monthly checks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Good inter-personal skills and ability to liaise effectively with Iraqi agencies and suppliers. Good English language, spoken and written. IT literate, word, Excel. Use of computer-based accounting systems. Familiar with IVMS, tracking and Communication systems fitted to vehicles. Familiar with vehicle electrical systems and comms integration. Experience with software-based accounting systems. Knowledge of Iraq Cultural norms &amp; business Etiquette. Must maintain a neat and tidy appearance and be always presented well. IT literate, word, Excel. Use of computer-based accounting systems. Familiar with IVMS, tracking and Communication systems fitted to vehicles Good English language, spoken and written.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Project Engineer ensures that projects are completed in a safely manner and meets the project objectives through planning and scheduling, resource allocation and management, cost control, technical direction, compliance with quality standards and procedures. Assists the Project Manager in overseeing the Operational Management areas: Human Resource Management, Project Planning, Cost Management, Time Management, Quality Management, Contract Administration, Safety Management, Subcontract management, Material Procurement and Management of all Projects System Assembly</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Manage and oversee projects from conception to completion, ensuring adherence to schedules, budgets, and quality standards.</p><br> <p>Coordinate with architects, engineers, contractors, and subcontractors to develop project plans, specifications, and timelines.</p><br> <p>Supervise activities on-site, including scheduling labor, materials, and equipment to ensure efficient project execution.</p><br> <p>Monitor project progress, identifying potential delays, risks, and issues, and implementing corrective actions as necessary.</p><br> <p>Conduct regular inspections and quality control checks to ensure compliance with design specifications and regulatory requirements.</p><br> <p>Prepare and review project documentation, including contracts, change orders, and progress reports, to maintain accurate records.</p><br> <p>Communicate regularly with clients, stakeholders, and project teams to provide updates on project status, milestones, and deliverables.</p><br> <p>Manage project budgets and expenditures, tracking costs and forecasting expenses to ensure financial objectives are met.</p><br> <p>Identify opportunities for process improvements and efficiencies to enhance project delivery and outcomes.</p><br> <p>Ensure compliance with safety regulations and promote a culture of safety awareness among project teams and subcontractors.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>n-depth understanding of construction principles, methods, and materials.</p><br> <p>Proficiency in project management software and tools for scheduling, budgeting, and documentation.</p><br> <p>Strong communication skills to effectively liaise with stakeholders, subcontractors, and project teams.</p><br> <p>Problem-solving abilities to address challenges and obstacles encountered during project execution.</p><br> <p>Leadership skills to effectively manage teams and coordinate construction activities on-site.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Contingency Workforce Management L3<br>Commercial &amp; Residential Construction L3<br>Project Planning L3<br>Construction Budgeting L3<br>Project Management L3<br><br><br><u><b>Education</b></u> <br>Profesional degree in MMUP Engineer Registration (UPDA)<br>Bachelor's Degree in Civil Engineering or any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job description</b></p><br> <p>At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><br> <p>We help the world’s largest financial institutions navigate the intricate regulatory environment to effectively manage and assess capital in support of their ongoing strategies. More than ever, financial institutions are investing in enhancing their capital management capabilities to make better business decisions, presenting us with the unique opportunity to rally together to solve our clients’ most complex challenges.</p><br> <p><b>The opportunity</b></p><br> <p>EY’s Financial Services Risk Management (FSRM) practice is an advisory unit that provides risk management support to banks, insurers, and asset managers. Our team includes individuals who have industry, client, and product knowledge as well as quantitative, regulatory, project management and technology professionals. We are seeking a Senior Manager to join our team with strong technical expertise, business insight, and proven experience within the Big Four.</p><br> <p><b>Your key responsibilities</b></p><br> <p>At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><br> <p>In the Risk Management – Financial Crime Compliance team, you will be expected to provide strategic sourcing services related to regulatory compliance, Financial Crime Compliance (FCC), corporate governance, enterprise risk management, internal controls, and internal audit, to our clients in financial services (FS) industry. You are also required to assist organizations to maintain effective and efficient controls, in order to manage organizational and strategic risks. Also, to be able to contribute to our advisory business in FCC, where advisory services on FCC target operating models, business processes and internal controls follow regulatory requirements without compromising on customer experience that are provided to the client.</p><br> <p><b>Skills and attributes for success</b></p><br> <ul><li>Excellent understanding of economic or market issues and the ability to interpret their impact on clients.</li><li>Act as a key point of contact for clients on financial crime and compliance matters.</li><li>Build and maintain strong client relationships to support pipeline development, while demonstrating sound commercial judgment.</li><li>Proactively identify and originate new business opportunities across existing and prospective clients, including leading and contributing to proposal development and client presentations.</li><li>Lead and manage complex engagements related to regulatory compliance, Financial Crime Compliance (FCC), corporate governance, risk assessments, enterprise risk management, internal controls to our clients.</li><li>Utilize data analytics tools and techniques to improve transaction monitoring and sanction screening defenses for the financial services sector and conduct transaction system optimization by using advanced analytical algorithms to identify trends.</li><li>Review work performed by team members to ensure technical quality.</li><li>Manage, coach, and mentor team members.</li><li>Contribute to team training, knowledge sharing, and development initiatives.</li><li>Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.</li><li>Strong presentation skills and proficiency in the use of PowerPoint, Word, and Excel</li><li>Build an understanding of our solutions, share knowledge and be able to draw on subject matter specialists accordingly.</li><li>Self-motivated with lots of energy and drive</li><li>Manage financial aspects of engagements by tracking fees and communicating issues.</li><li>Actively improve operational efficiency on projects and internal initiatives and will consistently drive projects to completion, determining that the work is of high quality.</li></ul> <p><b>To qualify for the role, you must have</b></p><br> <ul><li>Only candidates with Big Four experience will be considered.</li><li>Minimum 10 years of relevant experience in Financial Crime Compliance (AML/ CFT, Sanctions, Anti-Bribery &amp; Corruption and Fraud) experience within the Big Four.</li><li>Proven experience managing complex engagements and leading teams.</li><li>Strong understanding of the local market and strong relationships</li><li>Strong understanding of expectations of regulators. Knowledge of other jurisdictions’ AML regulations and environment, and practical experience in the industry.</li><li>Knowledge of the global risk and regulatory environment, especially developments in the FCC space.</li><li>Graduate degree in Finance, Accounting, Law, Business preferred.</li><li>Professional certifications (e.g., CAMS, ICA, CFE, CPA, ACCA) are preferred.</li><li>Demonstrate strong planning, execution and reporting skills.</li><li>Analytical skills: specifically, the ability to assess and decompose financial services industry processes utilizing a risk and control focus.</li><li>Experience across the MENA region.</li><li>Flexibility to travel across the MENA region.</li><li>Arabic proficiency is a must. Good English communication skills.</li><li>Strong experience in FCC-related technology projects, such as payments screening, transaction monitoring, &amp;/or customer risk rating systems.</li><li>Understanding of financial regulations and laws related to financial crime, such as the Office of Foreign Assets Control (OFAC) sanctions.</li></ul> <p><b>What we look for</b></p><br> <p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p><br> <p><b>What we offer</b></p><br> <p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p><br> <ul><li><b>Continuous learning:</b>&nbsp;You’ll develop the mindset and skills to navigate whatever comes next.</li><li><b>Success as defined by you:</b>&nbsp;We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li><li><b>Transformative leadership:</b>&nbsp;We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li><b>Diverse and inclusive culture:</b>&nbsp;You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul> <p><b>If you can demonstrate that you meet the criteria above, please contact us as soon as possible.</b></p><br> <p><b>The exceptional EY experience. It’s yours to build.</b></p><br> <p><b>EY | Building a better working world</b></p><br> <p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p><br> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p><br> <p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><br><br><p><span>This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Service:</span></strong></p><br><br><ul><li><span>To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span>To ensure regional and global service standards are met or exceeded.</span></li></ul><br><p><strong><span>Customer Relations:</span></strong></p><br><br><ul><li><span>To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span>To be sensitive to emerging customers and market requirements.</span></li><li><span>To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><br><p><strong><span>Representation:</span></strong></p><br><br><br><ul><li><span>To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><br><p><strong><span>Business Performance &amp; Result</span></strong></p><br><br><br><ul><li><span>To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><br><p><strong><span>Direction &amp; Leadership:</span></strong></p><br><br><ul><li><span>Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span>To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span>To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span>To regularly and actively chair the Senior Management Team.</span></li></ul><br><p><strong><span>Group Participation:</span></strong></p><br><br><ul><li><span>To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span>To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span>To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><br><p><strong><span>Commercial:</span></strong></p><br><br><ul><li><span>To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span>To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span>To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span>To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><br><p><strong><span>Operations:</span></strong></p><br><br><ul><li><span>To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span>To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span>To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><br><p><strong><span>Information Services:</span></strong></p><br><br><br><ul><li><span>To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p><strong><span>Human Resources:</span></strong></p><br><br><ul><li><span>To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span>To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span>To implement and drive regional and local recognition and reward programs.</span></li></ul><br><p><strong><span>Business Planning:</span></strong></p><br><br><ul><li><span>To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span>To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><br><p><strong><span>Financial Management:</span></strong></p><br><br><ul><li><span>To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span>To set, review, and implement capital and revenue budgets.</span></li><li><span>To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span>To improve liquidity through good capital and debtor management</span></li></ul><br><p><strong><span>Change Management:</span></strong></p><br><br><ul><li><span>To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span>To drive and implement local integration (Note significant project may take a few years)</span></li></ul><br><p><strong><span>Administration:</span></strong></p><br><br><br><ul><li><span>To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><br><p><strong><span>Organization Climate:</span></strong></p><br><br><ul><li><span>To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span>To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span>Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><br><p><strong><span>People Management:</span></strong></p><br><br><ul><li><span>Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span>Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span>Develop team spirit and multitasking capabilities within the team.</span></li><li><span>Plan, organize and direct an efficient and effective function.</span></li><li><span>Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span>Responsible for complying with talent management and performance process.</span></li><li><span>Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span>Good knowledge of Iraq Market.</span></li><li><span>Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span>High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span>Languages: high level of proficiency in </span><span>French, Arabic and English.</span></li><li><span>Highly proficient communication skills, spoken and written.</span></li><li><span>Solid background in the Air Express or Logistics industry.</span></li><li><span>Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span>Negotiation experience.</span></li><li><span>Presentation skills.</span></li><li><span>Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span>Ability and willingness to travel.</span></li><li><span>Experience in managing significant change programs and working within a matrix environment.</span></li><li><span>Experience of networking among local businesses, government and community leaders.</span></li><li><span>International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><br><br><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><br><ul><li><span>Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>SAP Operations Manager-Onsite<br><br><p><b>SAP Operations Manager: </b><i>Majnoon Oil Field, Iraq | IM / IT Operations</i></p><br><br><p><b>Role Title: </b>SAP Operations Manager</p><br><br><p><b>Location: </b>Majnoon Oil Field, Iraq</p><br><br><p><b>Function: </b>IM / IT Operations</p><br><br><p><b>Role Type: </b>Site-based operational leadership</p><br><br><p><b>Reports To: </b>IM &amp; IT Leadership</p><br><br><p><b>Team Scope: </b>Small site-based SAP support team</p><br><br><p><b>Preferred Profile: </b>Iraqi national; fluent English and Arabic preferred</p><br><br><p><b>Additional Language: </b>Chinese advantageous</p><br><br>Preface<p>We are seeking an experienced SAP Operations Manager to lead a small SAP team at the Majnoon Oil Field and ensure reliable, controlled, and business-aligned SAP operations. The role is critical to maintaining operational continuity across procurement, inventory, maintenance, finance, compliance, reporting, and wider field execution activities.</p><br><br><p>SAP is a core business platform for Majnoon. It enables structured procurement, material availability, maintenance execution, financial control, approvals, compliance visibility, and management reporting. The SAP Operations Manager will ensure that SAP remains stable, usable, properly governed, and aligned with practical oil and gas workflows.</p><br><br>Professional Summary<p>The ideal candidate will have more than 10 years of SAP experience, strong site-facing operational discipline, and proven ability to lead a compact support team in a complex industrial environment. The individual must be able to manage incidents, prioritize business-critical issues, coordinate with corporate SAP and vendor teams, improve user adoption, and maintain strong governance over access, licensing, data quality, and process compliance.</p><br><br>Core Competencies<ul><li>SAP operations leadership across SAP ECC and/or S/4HANA environments.</li><li>Strong practical understanding of SAP MM, SAP PM, and SAP FI/CO processes.</li><li>Oil and gas field process understanding, including maintenance, procurement, materials, cost control, approval of workflows, and operational reporting.</li><li>Team leadership, work prioritization, coaching, knowledge transfer, and performance management.</li><li>Incident, problem, change, access, licence, and escalation management within an ITIL-aligned support model.</li><li>Data integrity, master data governance, compliance with evidence, and audit readiness.</li><li>Clear communication with operations, maintenance, procurement, finance, compliance, IT, vendors, and client stakeholders.</li></ul>Key Responsibilities<ul><li>Manage day-to-day SAP operations for site-based oil and gas activities, ensuring system availability, stable support, and timely issue resolution.</li><li>Lead the SAP team, allocate work, manage priorities, monitor performance, coach team members, and ensure appropriate support coverage.</li><li>Act as the primary site interface between SAP users, IM / IT leadership, corporate SAP support, vendors, and business process owners.</li><li>Ensure SAP issues are logged, prioritized, investigated, escalated, and closed in line with agreed service levels and operational impact.</li><li>Support SAP user access management, role changes, approval evidence, licence oversight, and segregation of duties considerations.</li><li>Coordinate SAP process alignment with field workflows, reducing workarounds, duplicate data entry, manual reconciliation, and recurring user errors.</li><li>Support onboarding and training for new SAP users, approvers, planners, warehouse teams, finance users, and operational stakeholders.</li><li>Prepare concise leadership reporting covering SAP performance, critical issues, blockers, risks, recurring problems, and improvement actions.</li><li>Maintain and improve SAP operational procedures, support guides, escalation routes, user instructions, and knowledge transfer materials.</li><li>Support integration of SAP with relevant site systems, reporting tools, interfaces, and third-party applications where required.</li></ul>SAP Module and Process Coverage<p><b>Confirmed Core Module Focus</b></p><br><br><p>The current SAP Operations Manager role profile references SAP ECC / S/4HANA operations and the core modules SAP MM, SAP PM, and SAP FI/CO. These are therefore treated as the core module requirements for enhanced specification.</p><br><br>SAP MM - Materials Management<ul><li>Procurement, purchase requisitions, purchase orders, goods receipt, vendor coordination, inventory visibility, warehouse support, and material master data.</li><li>Operational relevance: supports spares availability, field procurement, stock control, materials traceability, and avoidance of operational delays.</li></ul>SAP PM - Plant Maintenance<ul><li>Maintenance notifications, work orders, equipment structures, functional locations, asset history, maintenance planning, and execution support.</li><li>Operational relevance: supports asset reliability, corrective maintenance, planned maintenance, equipment availability, and operational continuity.</li></ul>SAP FI/CO - Finance and Controlling<ul><li>Cost centers, internal orders, financial postings, cost capture, approvals, cost reporting, and compliance with finance and control requirements.</li><li>Operational relevance: enables transparent cost control, expenditure governance, budget alignment, and reliable financial reporting for operations.</li></ul>Related SAP and Integration Areas - Where Applicable<ul><li>SAP PS or project controls integration for WBS structures, commitments, project cost visibility, and finance/procurement alignment.</li><li>SAP HCM, time-writing, or workforce charging interfaces where locally used for labour capture, working time approval, or cost recovery.</li><li>SAP Basis, security, authorization, licensing, transport, monitoring, and technical escalation coordination.</li><li>SAP reporting, data extracts, interfaces, dashboards, and integration points used to improve operational visibility and reduce manual reconciliation.</li></ul>Required Experience<ul><li>Minimum 10 years of SAP experience, including operational support, functional support, SAP service delivery, or SAP team leadership responsibility.</li><li>Experience supporting SAP in oil and gas, energy, engineering, construction, utilities, industrial operations, or comparable large-scale operational environments.</li><li>Proven leadership of small technical or functional teams, including workload planning, performance monitoring, coaching, and service prioritization.</li><li>Strong experience with SAP incident management, problem management, access support, change coordination, escalation management, and service reporting.</li><li>Ability to convert user issues and operational pain points into clear SAP support actions, escalation packs, process improvements, or training interventions.</li><li>Experience working with Finance, Procurement, Supply Chain, Warehouse, Maintenance, Operations, Project Controls, HR/time-writing, Compliance, and IT stakeholders.</li></ul>Technical Skills<ul><li>SAP ECC and/or SAP S/4HANA operations experience.</li><li>Working knowledge of SAP MM, PM, and FI/CO modules and their operational dependencies.</li><li>Awareness of SAP Basis, authorizations, roles, user access, licence administration, interfaces, monitoring, and transport coordination.</li><li>Understanding of SAP HANA and/or Oracle database concepts, performance monitoring, reporting extracts, and basic troubleshooting.</li><li>General IT infrastructure, endpoint, network, and service management awareness sufficient to coordinate cross-IT issue resolution.</li><li>Strong MS Office and reporting capability, including issue trackers, service dashboards, action logs, operational reports, and leadership summaries.</li></ul>Certifications<ul><li>SAP Certified Application Associate in a relevant module such as MM, PM, FI/CO, S/4HANA, or SAP business process integration preferred.</li><li>ITIL Foundation or equivalent service management certification advantageous.</li><li>Oil and gas safety, site induction, or industrial operations safety training preferred.</li><li>Project management or team leadership certification is advantageous where the candidate has broader service improvement responsibilities.</li></ul>Languages<ul><li>English: fluent business and technical communication required.</li><li>Arabic: native or fluent capability preferred.</li><li>Chinese: Advantageous</li></ul>KPIs and Success Measures<ul><li>Maintain SAP system availability in line with agreed operational service levels, with target uptime of 99.9 percent where technically achievable.</li><li>Ensure critical SAP incidents are acknowledged, prioritized, escalated, and progressed within agreed SLA targets.</li><li>Maintain controlled user access, approval evidence, licence oversight, and compliance readiness.</li><li>Deliver monthly SAP operations reporting covering performance, risks, blockers, open actions, recurring issues, and improvement progress.</li><li>Improve SAP team capability through documented procedures, coaching, cross-training, and knowledge transfer.</li><li>Reduce repeat issues, avoidable workarounds, data quality defects, and manual reconciliation activities through targeted improvement actions.</li></ul>Reporting Structure<ul><li>Reports directly to the Site IT Manager / IM &amp; IT leadership.</li><li>Works closely with Operations and Maintenance stakeholders to ensure SAP supports practical field execution requirements.</li><li>Coordinates with Corporate SAP functional and technical teams for escalations, enhancements, access issues, system updates, and specialist support.</li><li>Collaborates with Finance, Procurement, Supply Chain, Compliance, Project Controls, HR/time-writing, vendors, and external support providers as required.</li></ul>Preferred Candidate Profile<p>The preferred candidate will combine SAP functional awareness, disciplined service management, and practical oilfield delivery experience. They should be comfortable working directly with users, challenging poor data or weak process discipline, supporting operational priorities, and communicating clearly with leadership. The candidate should be capable of stabilizing daily SAP operations while strengthening local capability, improving documentation, and reducing dependency on informal support arrangements.</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>IT EPC Project Manager-Onsite<br><br><p><b>IT Infrastructure / PMO Manager</b></p><br><br><p><b>Role Purpose</b></p><br><br><p>Provide senior leadership for IT integration, operations readiness and technology delivery across oil and gas and wider operational environments. The role has a strong bias towards IT programme and project management, PMO governance, delivery assurance, stakeholder alignment, vendor coordination and the controlled transition of technology services into steady-state operations.</p><br><br>Role Summary<p><b>Field Description</b></p><br><br><p><b>Position Title:</b> IT Infrastructure / PMO Manager</p><br><br><p><b>Function</b>: IT / Im / Digital Delivery / Operations Support</p><br><br><p><b>Primary Focus</b>: IT programme leadership, project delivery, PMO governance, operations readiness and service integration</p><br><br><p><b>Operating Environment:</b> Oil and gas field operations, production facilities, remote sites, corporate offices and wider business operations</p><br><br><p><b>Key Technologies:</b> Enterprise IT, infrastructure, networks, cloud, field connectivity, Huawei / ZTE, CCTV, access control, SCADA-adjacent systems and digital operations platforms</p><br><br><p><b>Key Interfaces:</b> Operations, Maintenance, Engineering, HSE, Procurement, Contracts, Cyber Security, Vendors, Client teams and delivery partners</p><br><br><p><b>Role Level: Senior</b> delivery and operations leadership role with programme, project and service integration accountability</p><br><br>Professional Summary<p>Experienced IT Integration and Operations Manager with strong programme leadership, project management and PMO experience across complex oil and gas, industrial and wider business operations environments. Proven capability to lead multi-workstream technology delivery, infrastructure integration, operational readiness and service transition activities in challenging field and corporate settings.</p><br><br><p>Skilled in establishing delivery governance, programme controls, project reporting, risk and issue management, dependency tracking, vendor coordination and stakeholder engagement. Able to translate business and operational requirements into structured IT delivery plans that support field productivity, operational continuity, cyber resilience and long-term service sustainability.</p><br><br><p>Strong background in IT infrastructure, networks, cloud services, field technology integration, Chinese technology platforms such as Huawei and ZTE, CCTV and access control solutions, industrial connectivity and operations support services. Experienced in coordinating cross-functional teams and ensuring technology solutions are delivered safely, securely, on time and aligned with operational priorities.</p><br><br>Key Skills &amp; Competencies<p><b>Competency Area</b></p><br><br><p><b>Capability Requirements</b></p><br><br><p><b>Programme Leadership: IT</b> programme governance, multi-workstream delivery, executive reporting, delivery assurance and stakeholder alignment</p><br><br><p><b>PMO &amp; Project Controls: Integrated</b> planning, RAID management, dependency tracking, change control, benefits tracking, project dashboards and governance forums</p><br><br><p><b>Oil &amp; Gas Operations: Technology</b> delivery across field operations, production sites, remote locations, maintenance support and wider operational environments</p><br><br><p><b>IT Integration: Infrastructure</b>, network, cloud, end-user services, field connectivity, enterprise applications and service transition planning</p><br><br><p><b>Vendor &amp; Commercial Delivery:</b>Vendor governance, procurement support, contract coordination, service order tracking, supplier performance and delivery acceptance</p><br><br><p><b>Operational Readiness:</b>Cutover planning, mobilization, handover, support model design, service readiness and transition to operations</p><br><br><p><b>Risk &amp; Compliance:</b>Project risk management, cyber security coordination, business continuity, disaster recovery and compliance alignment</p><br><br>Key ResponsibilitiesProgramme Leadership &amp; Delivery Governance<ul><li>Lead IT programmes and strategic technology initiatives across oil and gas field operations, production facilities, corporate environments and wider business operations.</li><li>Establish programme governance, delivery cadence, reporting standards and escalation routes across multiple projects and workstreams.</li><li>Maintain integrated delivery plans covering milestones, dependencies, risks, issues, actions, decisions, resourcing and budget considerations.</li><li>Provide senior-level reporting to leadership and client stakeholders, including delivery status, critical path risks, decisions required and recovery actions.</li></ul>PMO, Project Controls &amp; Assurance<ul><li>Develop and manage PMO-type frameworks including project charters, delivery dashboards, RAID logs, action trackers, change controls, dependency registers and benefits tracking.</li><li>Ensure consistent project management discipline across infrastructure, service transition, application, cyber security and digital delivery initiatives.</li><li>Drive project assurance reviews to confirm scope, schedule, cost, quality, risk, operational readiness and stakeholder acceptance criteria.</li><li>Support governance forums, steering committees and working groups with clear agendas, minutes, decision logs and follow-up actions.</li></ul>IT Integration &amp; Operations Management<ul><li>Lead integration of IT infrastructure, networks, cloud services, end-user computing, field connectivity and operational support services into a cohesive delivery and support model.</li><li>Coordinate technology deployment across remote oilfield sites, production facilities, camps, offices, warehouses and operational support locations.</li><li>Ensure IT services are designed and transitioned into operations with appropriate support processes, service ownership, monitoring, documentation and escalation paths.</li><li>Align IT delivery with operations, maintenance, engineering, HSE and business priorities to minimize disruption and support reliable field performance.</li></ul>Oil &amp; Gas and Wider Operations Technology Delivery<ul><li>Support technology planning and delivery for field operations, production support, maintenance execution, logistics, security, camp operations and wider industrial environments.</li><li>Coordinate deployment of ruggedized field IT, communications, surveillance, access control, industrial Wi-Fi, network connectivity and operational technology-adjacent systems.</li><li>Work with operations teams to define practical requirements, manage site constraints and deliver solutions suitable for remote, high-availability and safety-critical environments.</li><li>Support operational readiness, cutover planning and handover for new facilities, brownfield enhancements and transition activities.</li></ul>Vendor, Procurement &amp; Stakeholder Management<ul><li>Manage delivery interfaces with vendors, system integrators, service providers and technology partners including Huawei, ZTE, CCTV, access control, network and cloud suppliers.</li><li>Support procurement, service order development, technical evaluation, delivery acceptance and contract performance monitoring.</li><li>Coordinate cross-functional stakeholders across IT, IM, Digital, Cyber Security, Operations, Maintenance, Engineering, Procurement and client teams.</li><li>Resolve delivery blockers through structured escalation, commercial coordination and clear ownership of actions.</li></ul>Risk, Cyber Security &amp; Business Continuity<ul><li>Ensure project delivery incorporates cyber security, data protection, resilience, backup, disaster recovery and business continuity requirements from the outset.</li><li>Maintain visibility of programme and operational risks, ensuring mitigation plans are documented, owned and progressed.</li><li>Coordinate with cyber security teams to ensure infrastructure, remote access, vendor connectivity and operational systems are reviewed and controlled.</li><li>Support incident response, recovery planning and service continuity arrangements for critical IT and operational support systems.</li></ul>Team Leadership &amp; Capability Development<ul><li>Lead cross-functional IT delivery teams, coordinators, engineers, vendors and support resources to deliver agreed programme and operational outcomes.</li><li>Coach team members in project management discipline, delivery reporting, stakeholder communication and operational support expectations.</li><li>Promote a structured delivery culture focused on accountability, transparency, measurable progress and continuous improvement.</li><li>Support local capability development and knowledge transfer through documentation, mentoring and structured handover activities.</li></ul>Education, Certifications &amp; Professional DevelopmentEducation<ul><li>Bachelor degree in Information Technology, Computer Science, Engineering, Business Systems, Project Management or equivalent relevant experience.</li></ul>Preferred Certifications<ul><li>PMP, PRINCE2 Practitioner, MSP, AgilePM, Scrum Master or equivalent programme / project management certification.</li><li>ITIL Foundation or higher, with practical service transition and IT operations experience.</li><li>Microsoft Azure, Cisco, Huawei, ZTE, cloud, infrastructure or networking certifications would be advantageous.</li><li>Cyber security, business continuity or risk management certifications would be advantageous.</li></ul>Technical Proficiencies<ul><li>Project and PMO tools: Microsoft Project, Jira, Azure DevOps, Primavera P6, Power BI, Excel dashboards and SharePoint action tracking.</li><li>Technology domains: networks, servers, cloud, end-user computing, field connectivity, CCTV, access control, industrial Wi-Fi and SCADA-adjacent infrastructure.</li><li>Vendor platforms: Cisco, Huawei, ZTE, Microsoft, VMware, Azure, AWS, Alibaba Cloud and common oilfield technology ecosystems.</li></ul>Suggested KPIs<p><b>KPI Area/ Measure /Target Intent</b></p><br><br><p>Programme Delivery</p><br><br><p>Milestones delivered against approved baseline</p><br><br><p>Improve predictability and delivery confidence</p><br><br><p>PMO Control</p><br><br><p>RAID items, actions and decisions tracked to closure</p><br><br><p>Strengthen governance and accountability</p><br><br><p>Operational Readiness</p><br><br><p>Services transitioned with approved support model and documentation</p><br><br><p>Reduce post-go-live instability</p><br><br><p>Stakeholder Management</p><br><br><p>Leadership reporting, decision papers and governance forums delivered on schedule</p><br><br><p>Improve alignment and timely decision-making</p><br><br><p>Vendor Performance</p><br><br><p>Supplier deliverables accepted against scope, quality and schedule</p><br><br><p>Increase vendor accountability and delivery assurance</p><br><br><p>Risk Reduction</p><br><br><p>High-priority delivery and operational risks mitigated</p><br><br><p>Protect service continuity and field operations</p><br><br>Languages<ul><li>English: Fluent</li><li>Arabic: Advantageous</li></ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Data Centre - System team lead<br><br><p><b>Job Description: Data Centre - System Team Lead</b></p><br><br><p><b>Role Title: </b>System Team Lead</p><br><br><p><b>Function: </b>Information Management / IT</p><br><br><p><b>Role Leve: </b>Technical Team Lead</p><br><br><p><b>Location: </b>Majnoon Project – Site Basra</p><br><br><p><b>Primary Purpose: </b>Lead systems support, stability, security, upgrades, troubleshooting and documentation</p><br><br><p><b>Reporting: </b>Data Centre Manager</p><br><br>Preface<p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p><br><br>Professional Summary<p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p><br><br>Core Competencies<ul><li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li><li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li><li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li><li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li><li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li><li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li><li>Ability to prioritise technical work across incidents, maintenance, projects, and operational support.</li></ul>Professional Experience<ul><li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li><li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li><li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li><li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li><li>Experience developing best practices, technical documentation, procedures, and operational standards.</li><li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li></ul><br>Key Responsibilities<br><p><b>Lead and Mentor</b></p><br><br><p>Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</p><br><br><p><b>Maintain Stability</b></p><br><br><p>Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</p><br><br><p><b>Oversee Upgrades</b></p><br><br><p>Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</p><br><br><p><b>Troubleshoot Issues</b></p><br><br><p>Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</p><br><br><p><b>Drive Best Practice</b></p><br><br><p>Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</p><br><br><p><b>Support Governance</b></p><br><br><p>Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</p><br><br>Certifications<p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p><br><br><ul><li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li><li>ITIL Foundation or equivalent service management certification.</li><li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li></ul>Technical Skills<p><b>Systems Administration</b></p><br><br><p>Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</p><br><br><p><b>Infrastructure Operations</b></p><br><br><p>Virtualization, storage, compute, network services, hosting environments, and operational resilience.</p><br><br><p><b>Security and Controls</b></p><br><br><p>Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</p><br><br><p><b>Troubleshooting</b></p><br><br><p>Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</p><br><br><p><b>Upgrades and Maintenance</b></p><br><br><p>System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</p><br><br><p><b>Documentation</b></p><br><br><p>Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</p><br><br>Languages<ul><li>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.</li><li>Arabic</li></ul><br><br><br> </div>

<p><h4>Job description</h4> <p><strong>Function:</strong> Information Management / IT<br> <strong>Role level:</strong> Technical Team Lead<br> <strong>Location:</strong> Majnoon Project – Site Basra<br> <strong>Primary purpose:</strong> Lead systems support, stability, security, upgrades, troubleshooting and documentation<br> <strong>Reporting:</strong> Data Centre Manager</p> <h4>Preface</h4> <p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p> <h4>Professional summary</h4> <p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p> <h4>Core competencies</h4> <ul> <li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li> <li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li> <li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li> <li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li> <li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li> <li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li> <li>Ability to prioritize technical work across incidents, maintenance, projects, and operational support.</li> </ul> <h4>Professional experience</h4> <ul> <li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li> <li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li> <li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li> <li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li> <li>Experience developing best practices, technical documentation, procedures, and operational standards.</li> <li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li> </ul> <h4>Key responsibilities</h4> <ul> <li><strong>Lead and mentor:</strong> Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</li> <li><strong>Maintain stability:</strong> Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</li> <li><strong>Oversee upgrades:</strong> Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</li> <li><strong>Troubleshoot issues:</strong> Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</li> <li><strong>Drive best practice:</strong> Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</li> <li><strong>Support governance:</strong> Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</li> </ul> <h4>Certifications</h4> <p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p> <ul> <li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li> <li>ITIL Foundation or equivalent service management certification.</li> <li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li> </ul> <h4>Technical skills</h4> <ul> <li><strong>Systems administration:</strong> Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</li> <li><strong>Infrastructure operations:</strong> Virtualization, storage, compute, network services, hosting environments, and operational resilience.</li> <li><strong>Security and controls:</strong> Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</li> <li><strong>Troubleshooting:</strong> Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</li> <li><strong>Upgrades and maintenance:</strong> System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</li> <li><strong>Documentation:</strong> Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</li> </ul> <h4>Languages</h4> <p>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.<br> Arabic language skills are also relevant.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary We are seeking a versatile and highly organized Operations &amp; Performance Admin Engineer to join the talabat mart (tMart) team. This hybrid role bridges technical facilities management with data-driven operational performance administration. On the engineering side, you will oversee the maintenance, procurement support, and supplier supervision for dark store facilities, ensuring critical infrastructure like cold chain systems (chillers/freezers) and electrical networks remain fully operational. On the administration side, you will dedicate focus to monitoring, tracking, and reporting the operational health of the dark stores, reviewing ground-level efficiency metrics, and delivering structured compliance dashboards to ensure seamless 30-minute delivery execution. What s On Your Plate? Engineering &amp; Facilities Management: Infrastructure Maintenance: Proactively identify, diagnose, and manage the maintenance and repair needs of essential store infrastructure, including industrial chillers, freezers, HVAC/AC systems, electrical distribution networks, and general facilities. Procurement Documentation: Formulate highly accurate and detailed Scope of Work (SOW) documents and Bill of Quantities (BOQ) for new equipment purchases, facility upgrades, and engineering services. Supplier Supervision: Supervise on-site third-party contractors and service providers during engineering installations, routine maintenance, and emergency repairs, enforcing strict quality and safety standards. Handover &amp; Receiving: Conduct technical inspections and serve as the final authority for the formal receiving and handover of newly executed engineering projects, facilities, or physical assets. Performance Administration: Real-Time Order Flow Monitoring: Maintain a regular order-flow monitoring schedule on the Shopper platform, and actively inform the relevant store team via communication groups in case of any delays in assigning or preparing orders. Nightly Sales Tracking: Create and publish structured sales update tables every night at 7:00 PM, 9:00 PM, 11:00 PM, and 12:15 AM to keep the team informed on performance milestones. Picker Performance Analytics: Check picker performance at the granular order level, calculate efficiency averages, and prepare comprehensive reports to help team leaders optimize speed and accuracy. Customer Feedback Administration: Follow up with the account advisor to aggregate, categorize, and report back on direct customer feedback to identify service delivery bottlenecks. Operational Sheet Management: Maintain and systematically update the central operations Google Sheet for all immediate store-level updates, operational tracking parameters, and system notifications. In-App Quality Control Audits: Perform weekly systematic audits of images on the talabat App, flagging discrepancies, and proactively uploading missing visual assets to guarantee catalog completeness. Barcode Error Tracking: Identify and log non-working barcodes using the specialized operations tracking sheet to minimize order picking delays. Store Invoice &amp; Compliance Audits: Monitor, track, and verify the physical and digital invoices uploaded directly by the store branches to ensure operational data integrity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Education &amp; Experience:</b></p><p>Bachelor's degree in Mechanical, Electrical, or Industrial Engineering, or a highly related technical field, combined with at least 3+ years of experience across data tracking, performance reporting, facilities engineering, or administrative operations.</p><b>Technical Facility Skills:</b><p>Strong hands-on or supervisory experience identifying maintenance needs for commercial refrigeration (chillers/freezers), HVAC networks, and electrical systems. Proven ability to draft professional SOW and BOQ documents.</p><b>Analytical &amp; Tooling Proficiency:</b><p>Highly data-oriented and structured, with an advanced proficiency in Google Sheets/Excel. Comfortable managing high-volume operational dashboards and catching subtle metric anomalies.</p><b>Execution &amp; Communication:</b><p>Strong communication and reporting skills to seamlessly present daily facilities statuses and weekly performance summaries directly to Operations Management.</p><p></p></section>

<p>Rutledge group started out in 1981 provides quality safety services to the oil &amp; gas, petrochemical, specialty chemicals, engineering and construction industries. We provide total safety management support services on site, in areas of safety H2S, HSE, training, rental of safety equipment, service and maintenance of equipment.</p><p>&nbsp;</p><p><strong>Job Description</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct well site survey for offshore, onshore installations, prepare schematics of both gas detection and breathing air cascade system, Installation of fixed-point sensors, wireless gas detection based on client well plan.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise the H2S Unit / Container installation at the site and rig up/ setting up all necessary fixed or remote gas detection systems, alarms and ensure their safety aspects.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuously monitor all the H2S equipment, the gas detection system and H2S alarm control panel on the site</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain, Service and Testing of all in-house and client equipment to ensure they are in ready-to-go state.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Trouble shoot, repair, test, and commission the full range of safety equipment in the field.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and record H2S gas concentration on various activities such as Well Test Operations, Sour gas flaring, Coring, DST, TCP operations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Gas sampling such as H2S, LEL, CO2, SO2 and other gases if and as required.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct On site H2S Safety Induction, trainings, conduct emergency safety drills and ensure personnel proficiency in usage of the Breathing Equipment.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare site specific H2S induction training if required by Client.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate safety meetings and toolbox talks.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in STOP card &amp; NUHS programme</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare Contingency Plans, Emergency Response Plan, Equipment maintenance report on equipment and internal audits.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discuss the observations and areas of improvements with onsite HSE and Company’s representatives.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct regular Simulated Drills (i.e.H2S Drills, Man Down Drill, Muster Drill as per Company’s guidelines and schedules.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise the emergency situations because of H2S release, provide recommendations to handle the situations and suggest the best practice methods to work under mask to control the situations for different operations e.g. well control etc.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and submit the field Rutledge ISO reports on inspections, repairs, calibrations, testing, training records, inventories, drills etc. to Company representative and operations manager as required.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist in confined space entry &amp; gas testing.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and submit the Customer Satisfaction Quality Questionnaire.</p><p><strong>Requirements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Petroleum/Oil/Gas), Geology/Geophysics or equivalent.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp; Preferable with 2-5 years working experience in the oil &amp; gas industry or petrochemical facilities.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous work experience as an offshore rig personnel such as electrical, drilling, mudlogging or safety is a definite advantage.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Candidates without prior experience but have worked in drilling well sites or petrochemical facilities are welcome to apply.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Able to stay at Client’s well sites for an extended duration.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A positive attitude with good problem-solving skills, creativity, displaying initiative and willing to work in a multi-cultural environment.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Capable of representing Company before Clients and for business development.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bilingual in English and Arabic.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.<br> <br> We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops,&nbsp; and provide our riders with reliable earning opportunities daily.<br> <br> At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>We are seeking a versatile and highly organized Operations &amp; Performance Admin Engineer to join the talabat mart (tMart) team. This hybrid role bridges technical facilities management with data-driven operational performance administration. On the engineering side, you will oversee the maintenance, procurement support, and supplier supervision for dark store facilities, ensuring critical infrastructure like cold chain systems (chillers/freezers) and electrical networks remain fully operational. On the administration side, you will dedicate focus to monitoring, tracking, and reporting the operational health of the dark stores, reviewing ground-level efficiency metrics, and delivering structured compliance dashboards to ensure seamless 30-minute delivery execution.</p><br><p><strong>What’s On Your Plate?</strong></p><br><p><strong>Engineering &amp; Facilities Management:</strong></p><br><ul><li><p>Infrastructure Maintenance: Proactively identify, diagnose, and manage the maintenance and repair needs of essential store infrastructure, including industrial chillers, freezers, HVAC/AC systems, electrical distribution networks, and general facilities.</p><br></li><li><p>Procurement Documentation: Formulate highly accurate and detailed Scope of Work (SOW) documents and Bill of Quantities (BOQ) for new equipment purchases, facility upgrades, and engineering services.</p><br></li><li><p>Supplier Supervision: Supervise on-site third-party contractors and service providers during engineering installations, routine maintenance, and emergency repairs, enforcing strict quality and safety standards.</p><br></li><li><p>Handover &amp; Receiving: Conduct technical inspections and serve as the final authority for the formal receiving and handover of newly executed engineering projects, facilities, or physical assets.</p><br></li></ul><p><strong>Performance Administration:</strong></p><br><ul><li><p>Real-Time Order Flow Monitoring: Maintain a regular order-flow monitoring schedule on the Shopper platform, and actively inform the relevant store team via communication groups in case of any delays in assigning or preparing orders.</p><br></li><li><p>Nightly Sales Tracking: Create and publish structured sales update tables every night at 7:00 PM, 9:00 PM, 11:00 PM, and 12:15 AM to keep the team informed on performance milestones.</p><br></li><li><p>Picker Performance Analytics: Check picker performance at the granular order level, calculate efficiency averages, and prepare comprehensive reports to help team leaders optimize speed and accuracy.</p><br></li><li><p>Customer Feedback Administration: Follow up with the account advisor to aggregate, categorize, and report back on direct customer feedback to identify service delivery bottlenecks.</p><br></li><li><p>Operational Sheet Management: Maintain and systematically update the central operations Google Sheet for all immediate store-level updates, operational tracking parameters, and system notifications.</p><br></li><li><p>In-App Quality Control Audits: Perform weekly systematic audits of images on the talabat App, flagging discrepancies, and proactively uploading missing visual assets to guarantee catalog completeness.</p><br></li><li><p>Barcode Error Tracking: Identify and log non-working barcodes using the specialized operations tracking sheet to minimize order picking delays.</p><br></li><li><p>Store Invoice &amp; Compliance Audits: Monitor, track, and verify the physical and digital invoices uploaded directly by the store branches to ensure operational data integrity.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education &amp; Experience: Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering, or a highly related technical field, combined with at least 3+ years of experience across data tracking, performance reporting, facilities engineering, or administrative operations.</p><br></li><li><p>Technical Facility Skills: Strong hands-on or supervisory experience identifying maintenance needs for commercial refrigeration (chillers/freezers), HVAC networks, and electrical systems. Proven ability to draft professional SOW and BOQ documents.</p><br></li><li><p>Analytical &amp; Tooling Proficiency: Highly data-oriented and structured, with an advanced proficiency in Google Sheets/Excel. Comfortable managing high-volume operational dashboards and catching subtle metric anomalies.</p><br></li><li><p>Execution &amp; Communication: Strong communication and reporting skills to seamlessly present daily facilities statuses and weekly performance summaries directly to Operations Management.</p><br></li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities:</strong></p><p>1. AI Strategy and Use Case Development Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity. Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity. Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p><p>2. Solution Design and Technical Leadership Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents. Lead technical evaluation of AI platforms, models, tools, APIs, and vendors. Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability. Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p><p>3. Proof of Concept and Production Delivery Lead AI proof of concepts from problem framing to testing and business validation. Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency. Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model. Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p><p>4. AI Governance, Risk, and Compliance Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls. Work with Information Security, Risk, Compliance, Legal, and Internal Audit to ensure AI solutions are aligned with regulatory and internal control requirements. Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency. Define approval gates for AI use cases before they are deployed into production.</p><p>5. Data and Platform Readiness Assess the availability, quality, and accessibility of data required for AI use cases. Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms. Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots. Promote reusable patterns instead of isolated experiments.</p><p>6. Vendor and Partner Evaluation Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions. Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability. Support procurement and management in making informed build versus buy decisions.</p><p>7. Team Enablement and Knowledge Sharing Mentor engineers, analysts, product owners, and business teams on practical AI usage. Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment. Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p><p>Bachelor degree in Computer Science, Software Engineering, Data Science, AI, or a related technical field. 8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics. Strong hands on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps. Strong software engineering background, preferably with Python and API based system integration. Experience designing and delivering production grade AI or data driven solutions. Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches. Strong understanding of data privacy, security, responsible AI, and model governance. Ability to communicate clearly with both technical and non technical stakeholders. Strong problem solving skills and ability to challenge unclear or low value AI ideas. Preferred Qualifications: Experience in fintech, banking, payments, telecom, financial services, or regulated industries. Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics. Experience with Arabic language AI use cases, OCR, document processing, or image based verification. Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration. Experience evaluating AI vendors and preparing business cases for technology investment. Knowledge of data platforms, data pipelines, BI, and analytics environments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor degree in Computer Science, Software Engineering, Data Science, AI, or a related technical field.</li><li>8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.</li><li>Strong hands on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.</li><li>Strong software engineering background, preferably with Python and API based system integration.</li><li>Experience designing and delivering production grade AI or data driven solutions.</li><li>Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.</li><li>Strong understanding of data privacy, security, responsible AI, and model governance.</li><li>Ability to communicate clearly with both technical and non technical stakeholders.</li><li>Strong problem solving skills and ability to challenge unclear or low value AI ideas.</li><li>Preferred Qualifications: Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li><li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li><li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li><li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li><li>Experience evaluating AI vendors and preparing business cases for technology investment.</li><li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></ul><p></p></section>

<p><strong>Background</strong></p><p>Baz Booking is a hospitality booking application serving the Iraqi market. The application requires a Business Development Officer to expand its hotel partner network, develop commercial relationships, promote adoption, and generate sustainable booking growth.</p><p>The position requires strong experience in Software as a Service (SaaS) sales and business development, with the ability to explain digital products, demonstrate their business value, and convert prospects into active partners.</p><p>The Business Development Officer will manage the business development cycle, from market research and lead generation through presentations, negotiations, partner onboarding, and account development.</p><p>The officer will focus on securing productive partnerships and increasing actual use of Baz Booking, with performance assessed through partner activation, bookings, and commercial results.</p><p>Duties and Responsibilities</p><p><strong>A. Market Research and Business Development Planning</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify priority cities, hotel categories, customer segments, and partnership opportunities for Baz Booking.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Research competing booking platforms, hotel needs, commercial practices, and barriers to adopting digital booking services.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare a business development plan with defined prospects, outreach activities, targets, and timelines.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recommend improvements to the application’s commercial positioning based on market evidence and partner feedback.</p><p><strong>B. Lead Generation and Partner Acquisition</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and approach hotels, accommodation providers, travel agencies, corporate clients, and other relevant partners.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build and maintain a qualified sales pipeline through direct outreach, meetings, referrals, networking, and industry events.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engage hotel owners, general managers, sales managers, and other decision-makers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assess each prospect’s needs, decision-making process, commercial potential, and readiness to join the application.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain regular follow-up to move qualified opportunities toward agreement.</p><p><strong>C. Product Promotion and Demonstrations</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deliver professional presentations and practical demonstrations of Baz Booking.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Explain the application’s available features, booking process, and potential business benefits in clear, nontechnical language.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply consultative SaaS sales techniques to understand client challenges and present relevant solutions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Address objections relating to adoption, commercial terms, operational workload, and customer support.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with marketing to develop accurate presentations, proposals, promotional materials, and partner success stories.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all statements about functionality, integrations, and service commitments are verified with the responsible teams.</p><p><strong>D. Commercial Negotiation and Agreements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare commercial proposals using approved pricing and partnership terms.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Negotiate agreements within delegated authority and obtain approval for exceptions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate contract preparation, review, and signature with management and relevant teams.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain accurate records of agreed terms, commitments, renewal dates, and follow-up actions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure a documented handover of commercial agreements to the teams responsible for implementation and support.</p><p><strong>E. Partner Onboarding and Activation</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate onboarding with hotel partners and internal operational and technical teams.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up on the information needed to establish accurate hotel listings, including property details, images, room information, rates, and policies.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Arrange demonstrations or training for partner staff on the relevant booking workflow.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track progress from signed agreement to an active listing and the first completed booking.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify onboarding delays and coordinate their resolution.</p><p><strong>F. Account Development and Retention</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain regular contact with active partners to review results, resolve commercial concerns, and identify growth opportunities.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop joint promotions and account plans that encourage bookings and repeat use.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify inactive or underperforming accounts and implement reactivation plans.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with support teams on escalated issues and follow up until they are resolved.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collect structured partner feedback and communicate product improvement requests without making unapproved commitments.</p><p><strong>G. Reporting and Internal Coordination</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain complete and current records in the designated customer relationship management system.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Submit weekly pipeline updates and monthly performance reports.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Report on lead quality, sales conversion, onboarding progress, partner activity, bookings, and revenue contribution.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with marketing, product, technical support, operations, and finance.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain confidentiality of partner information, commercial terms, and company records.</p><p>&nbsp;</p><p><strong>4. Expected Deliverables</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; An initial market assessment and business development action plan.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A maintained database of qualified prospects and key decision-makers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A documented pipeline with clear opportunity stages and next actions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Commercial proposals and signed agreements within approved authority.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner onboarding and activation records.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Weekly activity updates and monthly performance reports.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recommendations for improving partner acquisition, retention, and application adoption.</p><p>&nbsp;</p><p>Performance Indicators</p><p><strong>&nbsp;</strong></p><p>&nbsp;</p><p>Targets will be agreed with management and reviewed regularly. Performance will be assessed against:</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Qualified opportunities generated and progressed.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product demonstrations and commercial proposals completed.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conversion of qualified opportunities into signed agreements.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Percentage of signed partners successfully activated.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Time from agreement to activation and first completed booking.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Booking volume and revenue attributable to managed accounts.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner retention, repeat activity, and reactivation results.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accuracy of pipeline records, forecasts, and reporting.</p><p>&nbsp;</p><p>Qualifications and Experience</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor degree in Marketing, Media or relevant fields</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A minimum of five years of relevant experience.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relevant experience with hospitality is Desirable.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Femail candidate is strongly recommended to Apply.</p><p>&nbsp;</p><p><strong>Language Requirements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Arabic:</strong> professional spoken and written proficiency is required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>English:</strong> professional spoken and written proficiency is required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Candidates must be able to conduct meetings, communicate with guests and employees, and prepare or review business correspondence in Arabic and English.</p><p>&nbsp;</p><p>Notes:</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Only shortlisted candidates will be contacted Only.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Applications received after the deadline may not be considered.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The selection process will be conducted on a competitive basis.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Providing incorrect or misleading information may result in the application being rejected.</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p><p><strong>Sellink gives paramount consideration in ensuring the highest standards of efficiency, competence and integrity in its recruitment process of personnel. To ensure fairness and transparency, selection of candidate will be made on a competitive basis through a selection panel</strong>.</p><p><strong>Sellink does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).</strong></p><p>&nbsp;</p><p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration This Vacancy Notice is part of IOM s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. Organizational Context and Scope Following the end of hostilities against Islamic State in Iraq and Syria (ISIS), the return of millions of Iraqis is threatened by the lack of livelihoods, widespread destruction and the presence of uncleared debris, heavy damage to critical public infrastructure and destroyed shelter. The situation is further complicated by a fluid and complex security environment. The Transition and Recovery Division (TRD) within International Organization for Migration (IOM) Iraq works to remove the initial obstacles to Internally Displaced Persons (IDPs) return in Iraq s post-conflict areas and lay the foundation for longer-term recovery, economic development and reconstruction in general. Under the overall supervision of the Head, TRD in Baghdad, the direct supervision of the Senior Operations Coordinator (Return &amp; Recovery) in Erbil` and in coordination with relevant units in IOM Iraq, the Programme Officer (Cash Based Interventions (CBI)) will have the overall responsibility for the development and maintenance of IOM Iraq's cash-based assistance systems and portfolio. Advise the technical units, Regional Coordinators and divisions on integrating CBIs into operational plans and strategies to efficiently meet programme objectives, liaising with technical sectors. Establish and maintain a network of strategic partnerships (e.g. Government agencies, United Nations (UN) partners, international non-governmental organizations (INGOs), research institutions, private sector entities) to ensure complementarity in the assessment, design and implementation of CBIs. Use this information to help select and design optimal solutions for IOM Case Based Interventions. Overall day to day oversight and management of all cash and voucher transfers planned under IOM operations in Iraq, including facilitating implementation and monitoring of CBI based programmes at the Area/Sub-Office level. Liaise closely with other IOM division at the Country office (CO) level who have direct responsibilities for elements of the operational management of CBI delivery to beneficiary level e.g. logistics, Finance, Procurement and Information Technology (IT). Advise supervisor of any bottlenecks that may impede the timely delivery of CBI to beneficiaries and take action to resolve problems. Facilitate and support communication and discussions, and ensure an adequate level of coordination, between relevant IOM CO divisions, and financial service providers, who may be contractually engaged for the management and delivery of CBIs to beneficiaries, and review any contractual arrangements made. Liaise closely with relevant government authorities, UN agencies and non-governmental organizations (NGOs) engaged in CBI activities, keeping them fully informed of the status of IOM activities in this regard. Participate in national level dialogue and technical coordination forums with donors and other stakeholders on cash, vouchers and other CBIs. Periodically review the appropriateness for CBI responses in accordance with the current concept of operations for IOM CBI, specifically for transition and recovery activities. Choices of transfer modality for any intervention, including business support packages, training allowances, student transportation, etc. need to be fully justified on the basis of overall cost-effectiveness. Draw up plans for timely delivery of CBIs in coordination with government, NGO and UN partners, donors, and commercially contracted companies, and monitor their implementation. Closely coordinate with the M&amp;E section within the Unit and the M&amp;E Unit of the CO, to ensure that relevant output and outcome indicators for CBI are systematically being collected and analysed in a manner that will help the CO determine efficiency and effectiveness of CBI delivery as well as the appropriateness of the transfer modality choice. Undertake visits to view project sites and meet beneficiaries in order to ensure that progress is made in the achievement of project objectives. Advise IOM CO, Area/Sub-Offices and IOM partners on risk management for CBI based programme implementation. Ensure, in coordination with other operational IOM units, adherence of Government, NGO, and commercial partners to all operational and reporting obligations as stipulated in any Letters of Agreement or contracts and that reports required for IOM are accurate and provided as scheduled. Prepare periodic and ad hoc reports on IOM s CBI based activities in Iraq, including proposals for operational improvements and potential scope for IOM s CBI programming. Ensure compliance with IOM s policies and procedures for CBI based programming. Supervise other programme staff involved in the planning and management of CBI transfers and provide training and technical guidance in their work. Perform such other related duties as may be assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications and Experience</h2><ul><li>Master's degree in Economics, Social Sciences, Political Science or a related field from an accredited academic institution with five years of relevant professional experience; or, University degree in the above fields with seven years of relevant professional experience.</li></ul><h2>Experience</h2><ul><li>Experience working in the field, with at least three years of international experience in programming in Cash Based Interventions;</li><li>Experience with sectoral CBIs (shelter, health, nutrition, food security, WASH, livelihoods, education, etc.); and,</li><li>Experience in liaising with governmental authorities, other national/international institutions and NGOs and building effective partnerships with private sector.</li></ul><h2>Skills</h2><ul><li>Excellent knowledge of CBIs in humanitarian emergencies and/or early recovery contexts, throughout the project cycle;</li><li>Knowledge and understanding of key developments and actors within the humanitarian area;</li><li>Work experience in the Middle East and Northern Africa region advantageous; and,</li><li>Proven ability to supervise, train and direct staff and operations in transitional contexts.</li></ul><h2>Languages</h2><ul><li>For this position, fluency in English is required (oral and written).</li><li>Working knowledge of Arabic and another official UN language (Chinese, French, Russian, and Spanish) is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><ul><li>IOM s competency framework can be found at this link .</li><li>Competencies will be assessed during the selection process.</li></ul><h2>Values</h2><ul><li>- all IOM staff members must abide by and demonstrate these five values:</li><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2</h2><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><p></p></section>