وظائف مطاعم في العراق

<p>We are seeking an experienced and professional Restaurant Captain to lead our dining room operations at our establishment in Baghdad, Iraq. The Restaurant Captain will be the cornerstone of our front-of-house team, responsible for delivering exceptional guest experiences while maintaining the highest standards of service excellence. This leadership position requires a decisive professional who can manage staff effectively, coordinate seamlessly with kitchen operations, and ensure every guest leaves with a memorable dining experience.</p><p>Lead, supervise, and mentor dining room staff to ensure consistent execution of service standards and procedures</p><p>Greet guests warmly, manage seating arrangements, and coordinate table assignments to optimize flow and guest satisfaction</p><p>Oversee all aspects of table service, including order accuracy, timing, and presentation</p><p>Resolve guest concerns and complaints professionally and promptly, taking decisive action to ensure satisfaction</p><p>Coordinate communication between front-of-house and kitchen staff to maintain service efficiency and quality</p><p>Conduct staff training sessions on service protocols, menu knowledge, and customer interaction techniques</p><p>Monitor compliance with health, safety, and sanitation regulations throughout the dining area</p><p>Manage reservations and special requests, communicating effectively with guests and team members</p><p>Maintain detailed knowledge of menu items, ingredients, and wine or beverage pairings to assist guests</p><p>Perform opening and closing duties, including station setup and inventory checks</p><p>Provide performance feedback to team members and contribute to staff development initiatives</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li>Minimum 3 years of progressive experience in restaurant service management or fine dining establishments</li><li>Proven leadership and team management skills with the ability to motivate and develop staff</li><li>Exceptional customer service skills with a strong focus on guest satisfaction and experience</li><li>Excellent communication and interpersonal skills in English; multilingual abilities are preferred</li><li>Comprehensive knowledge of fine dining service standards, protocols, and etiquette</li><li>Strong problem-solving abilities and sound judgment in high-pressure situations</li><li>Demonstrated time management skills and ability to prioritize multiple tasks simultaneously</li><li>Knowledge of food safety, health codes, and sanitation regulations</li><li>Professional demeanor with strong attention to detail and organizational skills</li><li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li><li>Experience in training and mentoring hospitality staff is preferred</li><li>Familiarity with wine service and beverage knowledge is advantageous</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Job Description<br><br><p>We are seeking an experienced and professional Restaurant Captain to lead our dining room operations at our establishment in Baghdad, Iraq. The Restaurant Captain will be the cornerstone of our front-of-house team, responsible for delivering exceptional guest experiences while maintaining the highest standards of service excellence. This leadership position requires a decisive professional who can manage staff effectively, coordinate seamlessly with kitchen operations, and ensure every guest leaves with a memorable dining experience.</p><br><ul><li>Lead, supervise, and mentor dining room staff to ensure consistent execution of service standards and procedures</li><li>Greet guests warmly, manage seating arrangements, and coordinate table assignments to optimize flow and guest satisfaction</li><li>Oversee all aspects of table service, including order accuracy, timing, and presentation</li><li>Resolve guest concerns and complaints professionally and promptly, taking decisive action to ensure satisfaction</li><li>Coordinate communication between front-of-house and kitchen staff to maintain service efficiency and quality</li><li>Conduct staff training sessions on service protocols, menu knowledge, and customer interaction techniques</li><li>Monitor compliance with health, safety, and sanitation regulations throughout the dining area</li><li>Manage reservations and special requests, communicating effectively with guests and team members</li><li>Maintain detailed knowledge of menu items, ingredients, and wine or beverage pairings to assist guests</li><li>Perform opening and closing duties, including station setup and inventory checks</li><li>Provide performance feedback to team members and contribute to staff development initiatives</li></ul><br>Qualifications<br><br><ul><li>Minimum 3 years of progressive experience in restaurant service management or fine dining establishments</li><li>Proven leadership and team management skills with the ability to motivate and develop staff</li><li>Exceptional customer service skills with a strong focus on guest satisfaction and experience</li><li>Excellent communication and interpersonal skills in English; multilingual abilities are preferred</li><li>Comprehensive knowledge of fine dining service standards, protocols, and etiquette</li><li>Strong problem-solving abilities and sound judgment in high-pressure situations</li><li>Demonstrated time management skills and ability to prioritize multiple tasks simultaneously</li><li>Knowledge of food safety, health codes, and sanitation regulations</li><li>Professional demeanor with strong attention to detail and organizational skills</li><li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li><li>Experience in training and mentoring hospitality staff is preferred</li><li>Familiarity with wine service and beverage knowledge is advantageous</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<p>We are seeking an experienced and professional Restaurant Captain to lead our dining room operations at our establishment in Baghdad, Iraq. The Restaurant Captain will be the cornerstone of our front-of-house team, responsible for delivering exceptional guest experiences while maintaining the highest standards of service excellence. This leadership position requires a decisive professional who can manage staff effectively, coordinate seamlessly with kitchen operations, and ensure every guest leaves with a memorable dining experience.</p><p>Lead, supervise, and mentor dining room staff to ensure consistent execution of service standards and procedures</p><p>Greet guests warmly, manage seating arrangements, and coordinate table assignments to optimize flow and guest satisfaction</p><p>Oversee all aspects of table service, including order accuracy, timing, and presentation</p><p>Resolve guest concerns and complaints professionally and promptly, taking decisive action to ensure satisfaction</p><p>Coordinate communication between front-of-house and kitchen staff to maintain service efficiency and quality</p><p>Conduct staff training sessions on service protocols, menu knowledge, and customer interaction techniques</p><p>Monitor compliance with health, safety, and sanitation regulations throughout the dining area</p><p>Manage reservations and special requests, communicating effectively with guests and team members</p><p>Maintain detailed knowledge of menu items, ingredients, and wine or beverage pairings to assist guests</p><p>Perform opening and closing duties, including station setup and inventory checks</p><p>Provide performance feedback to team members and contribute to staff development initiatives</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 years of progressive experience in restaurant service management or fine dining establishments</p><p>Proven leadership and team management skills with the ability to motivate and develop staff</p><p>Exceptional customer service skills with a strong focus on guest satisfaction and experience</p><p>Excellent communication and interpersonal skills in English; multilingual abilities are preferred</p><p>Comprehensive knowledge of fine dining service standards, protocols, and etiquette</p><p>Strong problem-solving abilities and sound judgment in high-pressure situations</p><p>Demonstrated time management skills and ability to prioritize multiple tasks simultaneously</p><p>Knowledge of food safety, health codes, and sanitation regulations</p><p>Professional demeanor with strong attention to detail and organizational skills</p><p>Ability to work flexible hours, including evenings, weekends, and holidays as required</p><p>Experience in training and mentoring hospitality staff is preferred</p><p>Familiarity with wine service and beverage knowledge is advantageous</p>

<p>We are looking for a friendly, professional, and well-presented Restaurant Hostess to join our team Iraq, Karbala. The successful candidate will welcome guests, manage reservations and seating arrangements, and help ensure an excellent dining experience from arrival to departure.</p><p>Key Responsibilities:</p><ul><li>Welcome guests warmly and professionally.</li><li>Manage reservations, walk-in guests, and waiting lists.</li><li>Escort guests to their tables and provide menus.</li><li>Organize seating arrangements according to table availability.</li><li>Answer telephone calls and respond to reservation inquiries.</li><li>Inform guests about waiting times, restaurant services, and special offers.</li><li>Coordinate with servers, supervisors, and kitchen staff.</li><li>Monitor table availability and maintain a smooth flow of guests.</li><li>Handle guest requests and complaints politely and promptly.</li><li>Maintain a clean, organized, and presentable reception area.</li><li>Assist with special events and group reservations.</li><li>Thank guests when they leave and invite them to return.</li><li>Follow restaurant policies, hygiene standards, and safety procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience as a hostess or in customer service is preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Professional appearance and a positive attitude.</p><p>Friendly, confident, and guest-focused personality.</p><p>Good organizational and multitasking skills.</p><p>Ability to remain calm and professional during busy periods.</p><p>Ability to work flexible shifts, including evenings, weekends, and public holidays.</p><p>Fluency in Arabic and English is preferred.</p>

<p>Job vacancy – Waiter – Baghdad</p><p>&nbsp;</p><p>TLTD HR announces a vacancy at a prestigious restaurant in Baghdad</p><p>&nbsp;</p><p>&nbsp;Job title: Waiter</p><p>&nbsp;</p><p>&nbsp;Gender: Male / Female</p><p>&nbsp;</p><p>&nbsp;Working hours: 8 hours</p><p>&nbsp;</p><p>Responsibilities:</p><p>&nbsp;</p><p>&nbsp;- Welcome customers, guide them to tables, and present menus</p><p>&nbsp;- Take customers' orders accurately and attentively, and present food and beverages in an organized and professional manner</p><p>&nbsp;- Continuously attend to customers' needs and ensure their comfort during their stay</p><p>&nbsp;- Maintain cleanliness and order of tables and the work area and coordinate with the team</p><p>&nbsp;</p><p>Requirements:</p><p>&nbsp;</p><p>&nbsp;- Neat appearance and refined professional conduct</p><p>&nbsp;- Ability to work in a team and under pressure</p><p>&nbsp;- Complete commitment to working hours and luxury service standards</p><p>&nbsp;</p><p>Benefits:</p><p>&nbsp;</p><p>&nbsp;- Fixed salary as agreed during the interview</p><p>&nbsp;- A luxurious and professional work environment in the upscale restaurant sector</p><p>&nbsp;</p><p>&nbsp;</p>

<strong>Nature of work: Mobile on-site work, usually night shifts.</strong><br>- Managing and following up on maintenance work in restaurants and ensuring defects are closed with high quality and on the first attempt without回回 returning.<br><strong><br>Key responsibilities:</strong><br>1. Full on-site supervision of craftsmen and monitoring quality of execution. &nbsp;<br>2. Receive all items such as floors, tiles, marble, quartz, gypsum board, carpentry, and staining. &nbsp;<br>3. Follow up on maintenance works such as electricity, plumbing, refrigeration, equipment, stainless steel, and upholstery. &nbsp;<br>4. Manage on-site labor and ensure adherence to schedules. &nbsp;<br>5. Review work before final handover and prevent recurrence of faults.&nbsp;<br><br><strong>Application requirements:</strong><br>1. Actual experience not less than 5 to 10 years in fieldwork, not just office supervision. &nbsp;<br>2. Prior experience in restaurant maintenance or branch operation is a strong plus.<br>3. Has a reliable network of craftsmen and can call on them when needed. &nbsp;<br>4. Ability to screen and replace the team when needed. &nbsp;<br>5. Ability to quickly solve site problems and take full responsibility. &nbsp;<br>6. Leadership personality capable of direct interaction with clients and building a good relationship with area supervisors.&nbsp;<br>7. Having a means of transportation (car or motorcycle) is a must.</br><br><strong>Not considered:</strong><br>- Any applicant without real work samples.&nbsp;<br>- Theoretical or administrative experience only.&nbsp;<br>- No craftsmen network.&nbsp;<br>- No means of transportation&nbsp;<br><br><strong>Benefits:</strong><br>1. Generous salary according to experience.&nbsp;<br>2. Continuous work with active contracts.

<p>What s On Your Plate? Restaurant Training including installation of Talabat system at partner locations Ensures &amp; improves the restaurant s operation and increase the order acceptance rate, reduce vendor delay Implement new configurations to support operations Proactively liaise with Restaurants, investigating and resolving restaurant issues in a timely manner Identify causes of operational issues as well as symptoms, diagnosis, and cure Collaborative problem solving with many different stakeholders in the business:, Account management, Driver operations, Customer Service, etc Restaurant Performance Data Analysis &amp; Reporting Scheduling and carrying out training with new and existing restaurant partners, troubleshooting and Tech Replacement</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree 0-2 years experience in operations or logistics. food/grocery tech industry is highly desirable The ability to quickly adapt to new environment and systems so you can hit the ground running A highly organized and detail-oriented with an analytical mindset Advanced Excel and Data Interpretation Skills Strong communication skills, both written and verbal</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>What’s On Your Plate?</strong></p><br><br><ul><li><p>Restaurant Training including installation of Talabat system at partner locations</p><br><br></li><li><p>Ensures &amp; improves the restaurant’s operation and increase the order acceptance rate, reduce vendor delay</p><br><br></li><li><p>Implement new configurations to support operations</p><br><br></li><li><p>Proactively liaise with Restaurants, investigating and resolving restaurant issues in a timely manner</p><br><br></li><li><p>Identify causes of operational issues as well as symptoms, diagnosis, and cure</p><br><br></li><li><p>Collaborative problem solving with many different stakeholders in the business:, Account management, Driver operations, Customer Service, etc</p><br><br></li><li><p>Restaurant Performance Data Analysis &amp; Reporting</p><br><br></li><li><p>Scheduling and carrying out training with new and existing restaurant partners, troubleshooting and Tech Replacement</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li><p>Bachelor’s Degree</p><br><br></li><li><p>0-2 years’ experience in operations or logistics. food/grocery tech industry is highly desirable</p><br><br></li><li><p>The ability to quickly adapt to new environment and systems so you can hit the ground running</p><br><br></li><li><p>A highly organized and detail-oriented with an analytical mindset</p><br><br></li><li><p>Advanced Excel and Data Interpretation Skills</p><br><br></li><li><p>Strong communication skills, both written and verbal</p><br><br></li></ul><br>Who we are<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>What’s On Your Plate?</strong></p><br><br><ul><li><p>Restaurant Training including installation of Talabat system at partner locations</p><br><br></li><li><p>Ensures &amp; improves the restaurant’s operation and increase the order acceptance rate, reduce vendor delay</p><br><br></li><li><p>Implement new configurations to support operations</p><br><br></li><li><p>Proactively liaise with Restaurants, investigating and resolving restaurant issues in a timely manner</p><br><br></li><li><p>Identify causes of operational issues as well as symptoms, diagnosis, and cure</p><br><br></li><li><p>Collaborative problem solving with many different stakeholders in the business:, Account management, Driver operations, Customer Service, etc</p><br><br></li><li><p>Restaurant Performance Data Analysis &amp; Reporting</p><br><br></li><li><p>Scheduling and carrying out training with new and existing restaurant partners, troubleshooting and Tech Replacement</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li><p>Bachelor’s Degree</p><br><br></li><li><p>0-2 years’ experience in operations or logistics. food/grocery tech industry is highly desirable</p><br><br></li><li><p>The ability to quickly adapt to new environment and systems so you can hit the ground running</p><br><br></li><li><p>A highly organized and detail-oriented with an analytical mindset</p><br><br></li><li><p>Advanced Excel and Data Interpretation Skills</p><br><br></li><li><p>Strong communication skills, both written and verbal</p><br><br></li></ul><br>Who we are<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What’s On Your Plate?</strong></p><br><ul><li><p>Restaurant Training including installation of Talabat system at partner locations</p><br></li><li><p>Ensures &amp; improves the restaurant’s operation and increase the order acceptance rate, reduce vendor delay</p><br></li><li><p>Implement new configurations to support operations</p><br></li><li><p>Proactively liaise with Restaurants, investigating and resolving restaurant issues in a timely manner</p><br></li><li><p>Identify causes of operational issues as well as symptoms, diagnosis, and cure</p><br></li><li><p>Collaborative problem solving with many different stakeholders in the business:, Account management, Driver operations, Customer Service, etc</p><br></li><li><p>Restaurant Performance Data Analysis &amp; Reporting</p><br></li><li><p>Scheduling and carrying out training with new and existing restaurant partners, troubleshooting and Tech Replacement</p><br></li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li><p>Bachelor’s Degree</p><br></li><li><p>0-2 years’ experience in operations or logistics. food/grocery tech industry is highly desirable</p><br></li><li><p>The ability to quickly adapt to new environment and systems so you can hit the ground&nbsp; &nbsp; running</p><br></li><li><p>A highly organized and detail-oriented with an analytical mindset</p><br></li><li><p>Advanced Excel and Data Interpretation Skills</p><br></li><li><p>Strong communication skills, both written and verbal</p><br></li></ul><br><br> </div>

<p>Vacancy Announcement - General Manager</p><p>| Baghdad, Iraq</p><p><strong>Vacancy No.</strong></p><p>SEL-GM-001</p><p><strong>Issue Date</strong></p><p>10 Sep 2026</p><p><strong>Application Deadline</strong></p><p>20 Sep 2026</p><p><strong>Post Title</strong></p><p>General Manager – Five-Star Hotel</p><p><strong>Type of Contract</strong></p><p>Fixed Contract</p><p><strong>Probation period</strong></p><p>Three months</p><p><strong>Salary</strong></p><p>3,500 USD Monthly&nbsp;</p><p><strong>Duration</strong></p><p>One year</p><p><strong>Location</strong></p><p>Baghdad, Iraq</p><p><strong>Nationality</strong></p><p>Iraqi National</p><p><strong>Background</strong></p><p>A five-star hotel located in Baghdad is seeking a qualified and experienced General Manager to lead and manage its overall operations.</p><p>The hotel has more than 300 guest rooms and multiple restaurants. The General Manager must have the leadership ability and relevant hospitality experience required to manage a large hotel operation while maintaining five-star service standards.</p><p>Duties and Responsibilities</p><p>The General Manager’s duties and responsibilities shall include, but are not limited to, the following:</p><p>1. Hotel Management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage the overall daily operations of the hotel.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate the ability to manage a five-star hotel with more than 300 guest rooms.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that hotel operations are properly organized and managed.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate the work of the hotel’s departments.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that all departments maintain five-star hospitality and service standards.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor operational performance and take appropriate action when required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure effective communication and coordination between departmental managers.</p><p>2. Rooms Management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee the management and operation of more than 300 guest rooms.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor room operations and ensure that guests receive an appropriate five-star experience.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure effective coordination between departments involved in room operations.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up on guest requirements, concerns, and service quality.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that guest rooms and related services meet the hotel’s required standards.</p><p>3. Restaurant Management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee the operations of the hotel’s multiple restaurants.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure effective coordination between restaurant management and other hotel departments.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor restaurant operations and service standards.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that each restaurant provides a professional five-star guest experience.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up on operational requirements and performance across all restaurants.</p><p>4. Staff Management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead and supervise the hotel’s management team.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that departmental managers clearly understand their responsibilities.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor employee performance across the hotel.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Promote teamwork, accountability, professionalism, and high service standards.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the effective management and development of hotel employees.</p><p>5 Guest Service</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that guests receive professional and high-quality services.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor guest satisfaction and address complaints or concerns.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain a professional and visible management presence within the hotel.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that guest concerns are handled promptly and appropriately.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Promote a guest-focused working culture throughout the hotel.</p><p>6 Management Reporting</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor the hotel’s overall operational performance.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and submit management reports as required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct regular meetings with departmental managers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify operational challenges and implement appropriate solutions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide management with updates regarding hotel operations and performance.</p><p>7 Other Responsibilities</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Represent the hotel professionally when dealing with guests and other parties.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain the confidentiality of hotel and guest information.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform any other duties related to the position of General Manager.</p><p>8 Financial Management and Reporting</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hold full profit-and-loss responsibility and prepare annual operating budgets, revenue forecasts, and capital expenditure proposals.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review monthly financial results, cash flow, departmental margins, and budget variances; implement corrective action where needed.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead sales, pricing, and distribution strategies to improve occupancy, average daily rate (ADR), and revenue per available room (RevPAR).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Control payroll, purchasing, inventory, and operating expenditure within approved budgets and delegated authority.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Report to ownership on profitability, room and restaurant performance, guest satisfaction, staffing, key risks, and progress against agreed targets.</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Core Values and Competencies</strong></p><p>&nbsp;</p><p>Professionalism</p><p>Demonstrates professional competence and extensive knowledge of hotel operations. Maintains high standards of conduct, service, accountability, and confidentiality. Remains calm and professional when managing operational challenges.</p><p>Leadership</p><p>Provides clear direction to hotel managers and employees. Makes timely decisions and ensures that responsibilities are properly assigned and monitored.</p><p>Teamwork</p><p>Works collaboratively with departmental managers and employees to achieve the hotel’s operational and service objectives. Promotes cooperation and effective communication across all departments.</p><p>Planning and Organizing</p><p>Establishes clear operational priorities and ensures that the hotel’s activities and resources are properly organized. Monitors plans and adjusts operational priorities when required.</p><p>Communication</p><p>Communicates clearly and professionally with hotel ownership, managers, employees, guests, and other relevant parties.</p><p>Guest Orientation</p><p>Maintains a strong focus on guest satisfaction and ensures that all hotel departments provide services consistent with five-star standards.</p><p>&nbsp;</p><p>Qualifications and Experience</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor or Master degree in Hospitality Management, Master of Business Administration (MBA) or relevant field.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A minimum of seven years of relevant experience in Hospitality Management, hotels or relevant field.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum 5 years of management experience.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate ability to manage 5-star hotels.</p><p>&nbsp;</p><p><strong>Language Requirements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Kurdish: </strong>Desirable but not mandatory.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Arabic:</strong> professional spoken and written proficiency is required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>English:</strong> professional spoken and written proficiency is required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Candidates must be able to conduct meetings, communicate with guests and employees, and prepare or review business correspondence in Arabic and English.</p><p>&nbsp;</p><p>Notes:</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Only shortlisted candidates will be contacted Only.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Applications received after the deadline may not be considered.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The selection process will be conducted on a competitive basis.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Providing incorrect or misleading information may result in the application being rejected.</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p><p><strong>Sellink gives paramount consideration in ensuring the highest standards of efficiency, competence and integrity in its recruitment process of personnel. To ensure fairness and transparency, selection of candidate will be made on a competitive basis through a selection panel</strong>.</p><p><strong>Sellink does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).</strong></p><p>&nbsp;</p>

<p>Responsible for developing the business through partner restaurants and maintaining long term relationships. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set. What's On Your Plate? Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain a continuous business relationship with clients/ restaurants. Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ restaurant and company. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, Delivery time). Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generating food coupons, promotions and vouchers from existing restaurants. Convince clients / restaurants for brand promotion of Talabat pictures. Transmission method optimization: -Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe for the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat website, checking and resolve the reason, such as shutting down or stopped delivery. Maintain accurate records of all sales and prospecting activities including: Closed sales Follow-up activities Sales expense report Increased sales report after placing promotion, voucher and coupons Restaurant analysis sheet Account management report</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 years of full-time professional experience in related field</li><li>Interpersonal Skills</li><li>Communication Skills</li><li>Customer Service Skills</li><li>Negotiation Skills</li><li>Problem Solving Skills</li><li>Market Research Skills</li><li>Planning and Organizing Skills</li><li>Fluent in English and Arabic (Kurdish is a plus)</li></ul>

<p>Responsible for developing the business through partner restaurants and maintaining long term relationships. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set. What's On Your Plate? Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain a continuous business relationship with clients/ restaurants. Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ restaurant and company. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, Delivery time). Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generating food coupons, promotions and vouchers from existing restaurants. Convince clients / restaurants for brand promotion of Talabat pictures. Transmission method optimization: -Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe for the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat website, checking and resolve the reason, such as shutting down or stopped delivery. Maintain accurate records of all sales and prospecting activities including: Closed sales Follow-up activities Sales expense report Increased sales report after placing promotion, voucher and coupons Restaurant analysis sheet Account management report</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 years of full-time professional experience in related field Interpersonal Skills Communication Skills Customer Service Skills Negotiation Skills Problem Solving Skills Market Research Skills Planning and Organizing Skills Fluent in English and Arabic (Kurdish is a plus)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Chief Investment Officer <ul> <li><span>Posting Date</span>: 11/08/2026</li> <li><span>Ref</span>: IRQ-48</li> <li><span>Position</span>: Chief Investment Officer</li> <li> </li><li><span>Location</span>: Iraq </li> <li><span>City</span>: Baghdad</li> <li> </li><li><span>Sector</span>: Conglomerate</li> <li><span>Years of Experience</span> 15 to 20+ years</li> <li> </li><li><span>Qualification</span>: Bachelor’s degree in Finance, Economics, or Business Administration; CFA Charterholder status and/or an MBA in Finance is strongly preferred.</li> <li><span>Salary</span>: QAR 60,000 – QAR 70,000 per month</li> <li><span>Workdays</span>: 5 </li> <li> </li><li><span>Description</span>: Our client is a prominent, large-scale multi-industry conglomerate with extensive operations spanning Real Estate Development, Hotel &amp; Hospitality Assets, Food Manufacturing, and F&amp;B/Restaurant chains. Expanding aggressively across key regional hubs, the group is seeking a highly analytical, hands-on, and strategic Chief Investment Officer (CIO) to oversee its investment portfolio, lead in-house feasibility and financial modeling, direct deal structuring, and drive cross-sector capital allocation while reporting directly to the Group CEO. (Note: Primary location is Baghdad, Iraq (75% of the time) with periodic travel to Qatar (25%); residency provided). Key Responsibilities <ul> <li>Hands-On Feasibility &amp; Financial Modeling: Personally lead the in-house creation of complex financial models, DCF valuations, feasibility studies, and project projections across Real Estate, Hospitality, FMCG, and F&amp;B without heavy reliance on third-party consultancies.</li> <li>Portfolio &amp; Investment Strategy: Partner with the Group CEO and Board on overarching capital allocation; evaluate cross-sector growth opportunities in Iraq, Qatar, and the broader Middle East; draft strategic investment memos for board presentation.</li> <li>Deal Execution &amp; Structuring: Oversee end-to-end deal structuring, debt/equity financing, corporate negotiations, and joint venture closures for new projects and site acquisitions.</li> <li>Asset &amp; Operational Monitoring: Track ROI, IRR, and operational KPIs for existing real estate developments, hotel properties, factories, and restaurant chains against initial feasibility benchmarks; drive asset optimization and exit strategies.</li> <li>Team Leadership: Build, mentor, and direct an internal team of investment and financial analysts toward technical excellence.</li> </ul> Key Qualifications <ul> <li>Experience: 15 to 20+ years of senior investment leadership within large-scale organizations or conglomerates, with direct experience across Real Estate, Hospitality, and FMCG/F&amp;B sectors.</li> <li>Education &amp; Credentials: Bachelor’s degree in Finance, Economics, or Business Administration; CFA Charterholder status and/or an MBA in Finance is strongly preferred.</li> <li>Technical Mastery: Superior hands-on financial modeling, valuation, deal structuring, and cross-sector M&amp;A expertise.</li> <li>Languages: Native-level Arabic is strictly required; fluent corporate English required.</li> <li>Location &amp; Mobility: Based primarily in Baghdad, Iraq (~75%) with travel to Qatar (~25%) (Middle East candidates preferred; Iraq market experience is a major plus).</li> <li>Work Logistics: 5 to 6 working days per week; joining timeline as per executive notice period/agreement.</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and detail-oriented Housekeeping Supervisor to join our team in Baghdad, Iraq. In this role, you will oversee all housekeeping operations, manage a dedicated team of staff members, and ensure the highest standards of cleanliness and organization across all facilities. The successful candidate will demonstrate strong leadership capabilities, operational efficiency, and a commitment to maintaining exceptional service quality.</p><br><ul><li>Supervise, schedule, and coordinate housekeeping staff to ensure optimal coverage and productivity</li><li>Establish and enforce housekeeping standards, procedures, and quality control measures</li><li>Conduct regular inspections of facilities to verify compliance with cleanliness and safety standards</li><li>Manage inventory of cleaning supplies and equipment; prepare and monitor departmental budgets</li><li>Train, mentor, and evaluate housekeeping staff; conduct performance reviews and address performance issues</li><li>Respond promptly to maintenance requests and coordinate with other departments to resolve facility issues</li><li>Ensure compliance with health, safety, and environmental regulations</li><li>Prepare detailed reports on departmental operations, staffing, and budget utilization</li><li>Foster a positive work environment and support staff development and career growth</li><li>Communicate effectively with management and other departments to address operational needs</li></ul><br>Qualifications<br><br><ul><li>Minimum 3-5 years of experience in housekeeping operations or facility management</li><li>Proven supervisory or team leadership experience</li><li>Strong knowledge of housekeeping standards, cleaning protocols, and best practices</li><li>Excellent organizational and time management skills</li><li>Proficiency in scheduling software and basic computer applications</li><li>Demonstrated ability to manage budgets and control costs</li><li>Strong communication and interpersonal skills</li><li>Problem-solving abilities and attention to detail</li><li>Ability to work flexible hours, including weekends and holidays as needed</li><li>Knowledge of health, safety, and environmental compliance standards</li><li>Preferred: Experience with staff training and development programs</li><li>Preferred: Familiarity with facility management systems and reporting tools</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Roles &amp; Responsibilities</b></p><ul><li>Serves meals by reviewing recipes; assembling, combining, and cooking ingredients; and maintaining a sanitary kitchen</li><li>Prepares ingredients by following recipes; slicing, cutting, chopping, mincing, stirring, whipping, and mixing ingredients; adding seasonings; verifying taste; and plating meals</li><li>Adheres to proper food handling, sanitation, and safety procedures; maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required; and maintains appropriate dating, labeling, and rotation of all food items</li><li>Stores leftovers according to established standards</li><li>Monitor stock and place orders when there are shortages</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.<br> <br> We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops,&nbsp; and provide our riders with reliable earning opportunities daily.<br> <br> At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.</p><br><br>Job Description<br><p><strong>Role Summary</strong><br> <br> Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gaps<br> <br> <strong>What's On Your Plate?</strong><br> &nbsp;</p><br><ul><li>Monitor and improve Rider Performance and Compliance</li><li>Lead Rider Recruitment for the allocated zones</li><li>Lead a Team of Rider Coordinators and/or Rider Captains</li><li>Manage rider roster with proper allocation of shifts/breaks/off-days etc</li><li>Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor</li><li>Inventory management and usage compliance of Rider equipments</li><li>Groom rider quality (behaviour, appearance, professionalism, presentational etc)</li><li>Setting up a performance improvement plan to improve performance of low performing riders</li><li>Reduce rider complaints originating from customers</li><li>Monitor riders performance on individual level and responsible for coaching/warning riders</li><li>Audits fleet appearance &amp; rider behaviour via on ground visits</li></ul><br>Qualifications<br><ul><li>Bachelor's Degree</li><li>2-3 years of experience in food/grocery tech industry is highly preferred</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Strong communication skills, both written and verbal. English and Arabic is a must.</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills: Experience of managing bigger group of people</li></ul><br><br> </div>

<p>Company Description Wellington s largest economy hotel within walking distance to the capital s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner.</p><p>Job Description Are you passionate about culinary excellence and ready to launch your career in a dynamic kitchen environment? We're looking for a detail-oriented and enthusiastic Commis I to join our culinary team in Baghdad, Iraq. As a Commis I, you'll work alongside experienced chefs in a collaborative setting, developing your technical skills while contributing to the preparation of exceptional dishes that delight our guests. This is an excellent opportunity to grow your culinary expertise within a professional kitchen and establish a strong foundation for your career progression.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 years of experience in a similar Commis role within a 5-star hotel or resort environment Culinary education background or formal training in food preparation Strong knowledge of food safety, hygiene standards, and proper food handling techniques Proficiency in basic knife skills and food preparation methods Ability to work efficiently under pressure in a fast-paced kitchen environment Excellent teamwork and collaborative skills with the ability to work cohesively with diverse team members Strong attention to detail with a commitment to consistency and quality in food preparation Effective communication skills and openness to receiving constructive feedback Physical stamina and ability to stand for extended periods in a kitchen setting Demonstrated willingness to learn, adapt, and develop culinary skills Time management and organizational abilities Flexibility to work varying shifts, including evenings, weekends, and holidays as required</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We're looking for a strategic and results-driven **Marketing Manager** to join our dynamic team in Baghdad, Iraq. In this pivotal role, you will develop and execute comprehensive marketing strategies that drive brand awareness, customer engagement, and business growth. Reporting to senior leadership, you'll have the opportunity to make a visible impact by leading innovative marketing initiatives across multiple channels while fostering a collaborative and inclusive team environment.</p><br><ul><li>Develop and execute strategic marketing plans that align with organizational goals and drive measurable business results</li><li>Lead the creation and implementation of integrated marketing campaigns across digital, social media, and traditional channels</li><li>Analyze market trends, competitor activity, and customer insights to identify growth opportunities and inform strategic decisions</li><li>Build and mentor a high-performing marketing team, fostering a collaborative culture of innovation and continuous improvement</li><li>Oversee content strategy and creation, ensuring brand consistency and messaging resonance across all touchpoints</li><li>Develop and manage brand positioning, ensuring clear differentiation in the marketplace</li><li>Collaborate with cross-functional teams including sales, product, and operations to align marketing efforts with broader business objectives</li><li>Utilize marketing automation tools and analytics platforms to track campaign performance and optimize results</li><li>Manage key stakeholder relationships and communicate marketing performance through clear, data-driven reporting</li><li>Stay current with industry best practices, emerging technologies, and market developments to keep the organization competitive</li><li>Champion a customer-focused approach, ensuring all marketing initiatives prioritize customer needs and experiences</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Marketing, Business, Communications, or a related field</li><li>Minimum 5 years of progressive marketing experience, with at least 2 years in a marketing leadership or management role</li><li>Demonstrated success developing and executing marketing strategies that delivered measurable business impact</li><li>Strong proficiency in digital marketing, e-commerce, social media platforms, and marketing automation tools</li><li>Excellent analytical skills with the ability to interpret data, identify trends, and translate insights into actionable strategies</li><li>Exceptional communication, presentation, and storytelling abilities</li><li>Strong project management skills with the ability to manage multiple initiatives simultaneously in a fast-paced environment</li><li>Experience leading, mentoring, and developing high-performing teams</li><li>Demonstrated ability to collaborate effectively across departments and build strong stakeholder relationships</li><li>Commercial acumen with a customer-focused mindset and understanding of market segmentation</li><li>Strong organizational skills with meticulous attention to detail</li><li>Ability to think strategically while executing tactically with efficiency and precision</li><li>Experience in content strategy, brand management, and campaign development</li><li>Flexibility and resilience in adapting to changing market conditions and organizational priorities</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions.</p><br><ul><li>Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth</li><li>Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections</li><li>Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services</li><li>Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution</li><li>Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy</li><li>Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth</li><li>Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality</li><li>Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency</li><li>Collaborate with other departments to ensure seamless coordination and exceptional guest experiences</li><li>Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty</li><li>Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</li></ul><br>Qualifications<br><br><ul><li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li><li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li><li>Strong people management and team development skills with a commitment to supporting staff growth</li><li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li><li>Proficiency in front office management systems and hotel software platforms</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li><li>Problem-solving abilities and sound judgment in handling complex situations</li><li>Budget management and financial acumen with experience in cost control</li><li>Leadership qualities with the ability to motivate and inspire teams</li><li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li><li>Analytical mindset with the ability to interpret data and make informed decisions</li><li>Customer-focused approach with a genuine passion for hospitality</li><li>Ability to work independently and collaboratively within a team environment</li></ul> </div>