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<p>About the Role</p><p>The Creative Designer will transform marketing ideas, campaigns, promotions, and business requirements into professional, engaging, and effective visual content.</p><p>The position covers several areas of creative work, including:</p><ul><li><p>Graphic and digital design</p></li><li><p>Social media creative production</p></li><li><p>Digital advertising design</p></li><li><p>UX/UI design for mobile and web</p></li><li><p>Video, reels, and motion content</p></li><li><p>AI-assisted creative production</p></li><li><p>Brand and visual identity</p></li><li><p>eCommerce and product presentation</p></li></ul><p>You will work closely with our Digital Marketing Specialist, management team, developers, photographers, and other team members.</p><p>Main Responsibilities</p><p>You will be responsible for creating high-quality visual content across BASKITT’s digital channels, including:</p><ul><li><p>Social media posts, stories, advertisements, banners, and campaign visuals.</p></li><li><p>Promotional materials for products, offers, discounts, seasonal campaigns, and launches.</p></li><li><p>Creative variations for Meta, Google, TikTok, and other digital advertising platforms.</p></li><li><p>Website and mobile application banners, landing pages, and promotional assets.</p></li><li><p>UX/UI concepts, wireframes, mockups, prototypes, and interface improvements.</p></li><li><p>Short promotional videos, reels, animated advertisements, and other digital video content.</p></li><li><p>Professional product-focused designs and eCommerce promotional materials.</p></li><li><p>Reusable templates and visual systems that maintain BASKITT’s brand consistency.</p></li><li><p>Creative concepts and visual materials produced using both traditional design software and modern AI-powered creative tools.</p></li></ul><p>The Creative Designer will also work with the Digital Marketing Specialist to understand campaign objectives and translate marketing requirements into professional visual content.</p><p><strong>Desired Candidate Profile</strong></p><p>What We Are Looking For</p><p>The ideal candidate should have practical experience in several of the following areas:</p><p><strong>Performance Marketing</strong></p><p>Managing paid advertising campaigns and optimizing them based on measurable results.</p><p><strong>eCommerce & Mobile App Marketing</strong></p><p>Understanding how to attract users, drive app installations, generate purchases, and improve repeat customer activity.</p><p><strong>Customer Acquisition & Retention</strong></p><p>Developing acquisition, retargeting, remarketing, loyalty, referral, and reactivation campaigns.</p><p><strong>Analytics & Conversion Optimization</strong></p><p>Understanding marketing funnels, customer journeys, conversion rates, attribution, and campaign performance.</p><p><strong>Campaign Planning</strong></p><p>Turning business objectives into structured campaigns with clear audiences, budgets, messaging, timelines, and KPIs.</p><p>Technical Experience</p><p>Experience with several of the following is strongly preferred:</p><ul><li><p>Meta Ads Manager, Google Ads, TikTok Ads, Google Analytics 4 (GA4), Firebase Analytics, Meta Pixel, UTM Tracking, Conversion Tracking, Retargeting and Remarketing, A/B Testing, Funnel Analysis, Marketing Attribution, Dashboard and performance reporting tools</p></li></ul><p>You do not need to be an expert in every platform listed above. We are more interested in <strong>practical experience, measurable results, analytical ability, and the ability to continuously improve campaign performance.</strong></p><p>AI & Productivity Tools</p><p>Experience using modern AI tools to improve marketing productivity is strongly preferred.</p><p>This may include:</p><ul><li><p>ChatGPT, AI-assisted copywriting tools, AI research and analysis tools, AI-powered campaign planning tools, Marketing automation and productivity platforms</p></li></ul><p>We are interested in candidates who understand how to use AI practically to improve efficiency, research, analysis, campaign planning, and marketing execution.</p><p>Language Requirements</p><ul><li><p><strong>Arabic:</strong> Required</p></li><li><p><strong>Kurdish:</strong> Strong advantage</p></li><li><p><strong>English:</strong> Preferred</p></li></ul><p>Work Location</p><p><strong>Sulaymaniyah, Iraq</strong></p><p>This is a <strong>full-time position</strong>, and we are primarily looking for candidates who can work from Sulaymaniyah.</p><p>Salary</p><p>Salary will be discussed based on the candidate’s experience, qualifications, demonstrated abilities, and previous campaign results.</p><p>How to Apply</p><p>Please submit:</p><ul><li><p>Your CV or a summary of your relevant digital marketing experience.</p></li><li><p>Examples of digital marketing or advertising campaigns you have worked on.</p></li><li><p>Any measurable campaign results you can share.</p></li><li><p>Your contact information.</p></li></ul><p>Experience with eCommerce, mobile applications, marketplaces, or digital consumer businesses will be considered a strong advantage.</p><p>Additional information about the role, detailed responsibilities, performance expectations, marketing budget, and interview process will be shared with selected applicants after their initial application.</p>
<p><br><strong>About the Role</strong></p><p><br>The Creative Designer will transform marketing ideas, campaigns, promotions, and business requirements into professional, engaging, and effective visual content.<br></p><p>The position covers several areas of creative work, including:<br></p><ul><li><p>Graphic and digital design</p></li><li><p>Social media creative production</p></li><li><p>Digital advertising design</p></li><li><p>UX/UI design for mobile and web</p></li><li><p>Video, reels, and motion content</p></li><li><p>AI-assisted creative production</p></li><li><p>Brand and visual identity</p></li><li><p>eCommerce and product presentation<br></p></li></ul><p>You will work closely with our Digital Marketing Specialist, management team, developers, photographers, and other team members.</p><p><br><strong>Main Responsibilities</strong><br></p><p>You will be responsible for creating high-quality visual content across BASKITT’s digital channels, including:</p><ul><li><p>Social media posts, stories, advertisements, banners, and campaign visuals.</p></li><li><p>Promotional materials for products, offers, discounts, seasonal campaigns, and launches.</p></li><li><p>Creative variations for Meta, Google, TikTok, and other digital advertising platforms.</p></li><li><p>Website and mobile application banners, landing pages, and promotional assets.</p></li><li><p>UX/UI concepts, wireframes, mockups, prototypes, and interface improvements.</p></li><li><p>Short promotional videos, reels, animated advertisements, and other digital video content.</p></li><li><p>Professional product-focused designs and eCommerce promotional materials.</p></li><li><p>Reusable templates and visual systems that maintain BASKITT’s brand consistency.</p></li><li><p>Creative concepts and visual materials produced using both traditional design software and modern AI-powered creative tools.</p></li></ul><p>The Creative Designer will also work with the Digital Marketing Specialist to understand campaign objectives and translate marketing requirements into professional visual content.</p><p><strong>Desired Candidate Profile</strong></p><p><br><strong>What We Are Looking For</strong></p><p><br>We are particularly interested in candidates with strong practical ability in several of the following areas:</p><p><br><strong>Graphic & Digital Design</strong></p><p><br>Professional social media graphics, advertisements, promotional banners, campaign materials, and digital content.</p><p><br><strong>UX/UI Design</strong></p><p><br>Mobile application and website interfaces, wireframes, prototypes, landing pages, customer journeys, and usability improvements.</p><p><br><strong>Social Media Creative Production</strong></p><p><br>High-quality visual content specifically designed for social media engagement and advertising.</p><p><br><strong>Video & Motion Content</strong></p><p><br>Reels, short videos, animated advertisements, and promotional content suitable for modern digital platforms.</p><p><br><strong>AI-Assisted Creative Production</strong></p><p><br>Practical use of modern AI tools to improve creativity, quality, and production efficiency.</p><p>Candidates do not need to be equally strong in every area. However, <strong>strong graphic design ability and a professional portfolio are essential</strong>, while practical UX/UI capability is highly preferred.</p><p><br><strong>Tools & Technology</strong></p><p><br>Experience with tools such as the following is valuable:</p><ul><li><p>Figma</p></li><li><p>Adobe Photoshop</p></li><li><p>Adobe Illustrator</p></li><li><p>Adobe Express</p></li><li><p>Canva</p></li><li><p>CapCut</p></li><li><p>Video and motion graphics tools</p></li><li><p>Prototyping and digital illustration tools</p></li><li><p>AI-powered image, video, and creative platforms</p></li></ul><p>You do not need to use every tool listed above. <strong>The quality of your work, creativity, speed, attention to detail, and ability to choose the right tool for the task are more important than the specific software you use.</strong></p><p><br><strong>Language Requirements</strong><br></p><ul><li><p><strong>Arabic:</strong> Required</p></li><li><p><strong>Kurdish:</strong> Strong advantage</p></li><li><p><strong>English:</strong> Preferred</p></li></ul><p>Candidates should be comfortable creating and designing Arabic content and understand appropriate typography, layout, and right-to-left design requirements.</p><p><br><strong>Work Location</strong></p><p><br><strong>Sulaymaniyah, Iraq</strong></p><p>This is a <strong>full-time position</strong>, and we are primarily looking for candidates who can work from Sulaymaniyah.</p><p><br><strong>Salary</strong></p><p><br>Salary will be discussed based on experience, qualifications, portfolio quality, creative abilities, and UX/UI capabilities.</p><p><br><strong>How to Apply</strong></p><p><br>Please submit:</p><ul><li><p>Your CV or a short summary of your professional experience.</p></li><li><p>Your portfolio or examples of your strongest creative work.</p></li><li><p>Your contact information.</p></li></ul><p><strong>A professional portfolio is required. Applications without a portfolio or sufficient examples of previous creative work may not be considered.</strong></p><p>Additional information about the position, detailed responsibilities, portfolio requirements, and the interview process will be shared with selected applicants after their initial application.</p>
<p>HR Coordinator- Karbala Key Responsibilities: </p><ul><li>Coordinate recruitment activities including interview scheduling and onboarding documentation. </li><li>Maintain and update employee records in SAP and personnel files. </li><li>Support employee onboarding and offboarding processes. </li><li>Prepare HR letters, contracts, and official correspondence. </li><li>Coordinate employee attendance, leave records, and timesheets. </li><li>Assist with payroll data preparation and verification. </li><li>Ensure compliance with company policies and local labour laws. </li><li>Coordinate visa, residency, and work permit processes when required. </li><li>Support HR audits and internal reporting requirements. </li><li>Handle employee queries and provide HR-related support. </li></ul><p>Qualifications & Experience: </p><ul><li>Bachelor’s degree in Human Resources, Business Administration, or a related field. </li><li>2–4 years of experience in an HR administrative or coordination role. </li><li>Experience working with SAP or HR systems is preferred. </li><li>Knowledge of local labor laws and HR best practices. </li></ul>
<p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry.</p><p>Job Duties</p><p>Leads a multi-discipline Petro technical team to support the evaluation and development of large-scale oil and gas field development projects. Lead all subsurface disciplines including geoscience (Geology, Geophysics, Earth modeling, Petrophysics), Petroleum engineering (reservoir, production, dynamic Simulation) in support of asset optimization and development planning. Provide technical direction and oversight in (i) Integration of subsurface, well, and surface data to identify production enhancement and development opportunities. (ii) Guide development and execution of the asset s reservoir management plan, depletion strategy, and surveillance programs. (iii) Ensure technical rigor and data integrity across all reservoir characterization, static & dynamic modeling, forecasting, and performance analysis workflows. Act as the primary technical interface with the client s subsurface and asset management teams. Lead collaboration with production and operations teams to identify and implement production enhancement opportunities. Additionally, translates technical insights into actionable operational and development plans. Provide technical sign off on subsurface technical work, ensuring the subsurface assessment is reliable and development plans are robust. Lead technical engagements, present to and establish strong working relationships with senior management and key stakeholders. Lead subsurface team preparedness for internal and external reviews ensuring work deliverables are robust and fit-for-purpose. Fully support the utilization of technical assurance and peer review across all subsurface activities. Lead, mentor, and develop a team of subsurface professionals, promoting collaboration and technical excellence. Drive a culture of continuous learning, innovation, and performance improvement. Promote the adoption of best practices, digital tools, new technologies and innovative techniques in subsurface workflows. Provides effective coordination of technical resources working in other Halliburton Product Service Lines and Regions to support assigned Asset technical work.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p>Requires an undergraduate degree in Geoscience, Petroleum Engineering or other applicable Engineering discipline and a minimum of 15 years of experience in oil and gas exploration and production roles which may include experience in geoscience, petroleum engineering, field development, technical staff supervision and management. Requires field development and reservoir management experience working directly (preferred) or indirectly on a producing field for an oil & gas operator. Requires supervisory Team leadership experience Extensive experience in clastic and/or carbonate reservoirs; exposure to mature or brownfield assets preferred. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .
<p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Develop and apply advanced reservoir engineering techniques in support of the evaluation and development of potentially large, yet challenging oil and gas field development projects. Applies advanced reservoir engineering principles, data analysis, and simulation techniques to evaluate field performance, identify optimization opportunities, and ensure delivery of production and reserves targets in alignment with client objectives. The Reservoir Advisor will support prospect evaluation work by providing historical offset well performance evaluation (production decline curve analysis), determination of reservoir rock and fluid properties, well nodal analysis, well test analysis, dynamic uncertainty/risk management analysis, field development/re-development planning, recommendations for production enhancement, deterministic as well as probabilistic in-place hydrocarbon volumetric calculations, dynamic reservoir simulation, EUR / recovery efficiency analysis, production forecasting, reserves estimation, preliminary economic analysis, and other work related to reservoir understanding / development. Solid grounding in Reservoir Engineering and working knowledge of production engineering, geosciences, geologic operations, logging, directional drilling, petrophysics, drilling & completions, rock and core sampling and analysis. Collaborate with production and operations teams to identify and implement production enhancement opportunities. Additionally, translates technical insights into actionable operational and development plans. Be actively involved in technical engagements, present to and establish strong working relationships with senior management and key stakeholders . Present to and participate in internal and external reviews ensuring work deliverables are robust and fit-for-purpose. Mentor and provide technical guidance to less experienced reservoir and production engineers within the asset team. Promote the adoption of best practices, digital tools, and innovative techniques in reservoir engineering workflows.</p><p><strong>Desired Candidate Profile</strong></p><p>Requires an undergraduate degree in petroleum engineering and a minimum of 10 years of experience in reservoir engineering. Requires field development and reservoir management experience working directly (preferred) or indirectly on a producing field for an oil & gas operator. Extensive experience in clastic and/or carbonate reservoirs; exposure to mature or brownfield assets preferred. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .</p>
<p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry.</p><p>Position Summary The Geology Advisor provides expert geological interpretation, reservoir characterization, and development planning support for an oil and gas asset managed under an Integrated Asset Management (IAM) contract.</p><p>Under broad direction from the Subsurface Technical Manager: Develop and apply advanced development geology techniques in support of the evaluation and development of potentially large, yet challenging oil and gas field development projects. Accountable for ensuring robust geological understanding of the asset, integrating static and dynamic data to guide reservoir management, field development, and production optimization. The Geology Advisor will support prospect evaluation work by providing validation of preexisting interpretations as well as creating new interpretations (e.g., structure maps, isopach maps, cross sections, annotated bubble maps, etc.) Role includes data analysis, reservoir characterization and mapping, determination of reservoir rock and fluid properties, static uncertainty/risk management analysis, deterministic/probabilistic in-place hydrocarbon volumetric calculations, static modeling, reserves estimation, and other work related to reservoir understanding / development. Lead the interpretation of geological, geophysical, petrophysical, and drilling data to develop robust static reservoir models. Integrating well log, core, seismic, and production data to define reservoir architecture, facies distribution, and structural framework. Solid grounding in development geology and working knowledge of geologic operations, logging, directional drilling, petrophysics, geophysics, rock and core sampling and analysis, reservoir simulation and drilling & completions. Understands the fundamentals of petroleum engineering, subsurface uncertainties, risks and technical issues associated with subsurface, wells and surface development opportunities. Collaborate with production and operations teams to identify and implement production enhancement opportunities. Additionally, translates technical insights into actionable operational and development plans. Be actively involved in technical engagements, present to and establish strong working relationships with senior management and key stakeholders . Present to and participate in internal and external reviews ensuring work deliverables are robust and fit-for-purpose. Mentor and provide technical guidance to less experienced geoscientists within the asset team. Promote the adoption of best practices, digital tools, and innovative techniques in geoscience.</p><p><strong>Desired Candidate Profile</strong></p><p>Requires an undergraduate degree in Geoscience and a minimum of 10 years of experience in oil and gas exploration and production roles which may include experience in development geology, static modeling, operations geology, field development planning etc. Requires field development and reservoir management experience working directly (preferred) or indirectly on a producing field for an oil & gas operator Extensive experience in clastic and/or carbonate reservoirs; exposure to mature or brownfield assets preferred</p>
<p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties</p><p>Under direct supervision from the Production Supervisor: The Production Tech specializes in working in office, field, or laboratory recording and analyzing data and writing reports. Fieldwork includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; gathering and analyzing well and production data; assisting in well optimization and well failure analysis and preparing monthly performance reports for each producing well. Office work includes reporting Key Performance Indicators (KPI) for production, new completes, recompletes and workovers and preparing Weekly Production Report and Up/Down Reports; Weekly Activity Report operations and Flowback Reports for new completes and recompletes. Laboratory work includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; collecting formation, mud and soil samples and preparing the samples for laboratory analysis; conducting scientific tests on samples to determine content and characteristics; recording data from tests and compiling information from reports, computer databases and other sources; recording data such as well temperatures, pressures, flow rates and watercut and comparing actual productivity to estimates.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Requires a high school diploma or equivalent. Undergraduate degree preferred. Requires a minimum 3 years' experience in production operations which includes experience in oil & gas operations. Strong computer skills, particularly with Microsoft software such as Excel, Word, PowerPoint and Outlook are preferable Minimum Qualifications: Minimum qualifications may be acquired through technical schools or equivalent related experience. Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available, including Production Tech, Production Supervisor, and Production Manager. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .</p>
<p><span style="font-size: 11px;"><b>Responsibilities</b></span></p><p>Coordination</p><p><br></p><p>1. Provide expert support for the development of an operational PSEAH Work Plan, in line with IOM and United Nations (UN) strategic frameworks, and in coordination with the global PSEAH Unit, Regional PSEAH Officer, and senior management in IOM Iraq.</p><p>2. Ensure the inclusion of PSEAH within the IOM Iraq’s Country Strategy, Crisis Response Plans/Migrant Response Plans or other appeals as appropriate; ensure SEAH risks are considered in the risk register of the mission and that PSEAH is mainstreamed in project proposal development, programming, monitoring and evaluation and budgeting; develop PSEAH programming and liaise with relevant donors.</p><p>3. Actively participate and engage to the in-country interagency PSEA Network activities (contribute to the development of the collective PSEA workplan, risk management plans, PSEA strategies, Standard Operating Procedures for an inter-agency Community-Based Complaint Mechanism, etc), and actively participate in IOM internal coordination initiatives.</p><p>4. Coordinate the collection, analysis and use of data relation to PSEAH efforts, in line with relevant IOM data protection standards, to showcase trends, results and impact.</p><p>5. Showcase PSEAH results and good practices through internal and external reporting, visibility materials, and knowledge-sharing initiatives, in coordination with global and regional PSEAH teams.</p><p> </p><p><br></p><p>Prevention</p><p><br></p><p>6. Undertake assessments to identify potential SEAH risks and define appropriate mitigation measures; in coordination with relevant units, ensure that mitigation measures are integrated into IOM programming, operations and administration.</p><p>7. Develop a PSEAH training plan for the Country Office, organize and deliver trainings for IOM personnel, implementing partners , and key institutional stakeholders; support PSEAH focal points in delivering key messaging and trainings at country level, as appropriate.</p><p>8. On a regular basis, compile and report data on the number of IOM personnel and partners trained in country on PSEAH in coordination with HR. Oversee the accurate registration of all participants in the IOM system and ensure timely issuance of certificates. </p><p>9. Develop, localize and contextualize, and implement communication and awareness-raising strategies and tools to ensure appropriate PSEAH messaging and understanding of prohibited behaviours, reporting channels, available assistance.</p><p>10. Map existing community engagement projects in country and work with project/programme managers to gather community input, insert PSEAH messages, and strengthen and/or establish safe and accessible reporting channels.</p><p><br></p><p>Response</p><p>11. Provide inputs to the development and mapping of country-specific interagency victim assistance pathways and/or existing IOM programmes to refer victims/survivors for assistance; ensure up to date information on available assistance services is accessible in all areas where IOM operates in country; coordinate with gender-based violence and/or protection units to support the strengthening of victim/survivor services within country and/or programming.</p><p>12. Safely respond to SEAH disclosures and coordinate referrals for victim/survivor assistance in line with country, regional or global support mechanisms and ensure coordination with the Regional PSEAH Officer and the global SEAH case management team.</p><p>13. Regularly monitor safety and other risks for SEAH victim/survivors in coordination with the Regional PSEAH Officer and the global SEAH case management team; adjust response to mitigate risks; ensure regular assessment of victims’/survivors’ needs.</p><p>14. Undertake duty travel as required.</p><p>15. Perform such other duties as may be assigned.</p><p><br></p><p>Qualifications</p><p>Required Qualifications and Experience</p><p><br></p><p>Education</p><p><br></p><p>Master’s degree in Law, International Relations, Psychology, Social Sciences, Development Studies and Planning or a related field from an accredited academic institution with five years of relevant professional experience; or</p><p>University degree in the above fields with seven years of relevant professional experience.</p><p> </p><p>Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p><br></p><p>Experience</p><p><br></p><p>Professional experience in the fields of sexual exploitation and abuse, sexual harassment, protection, child protection, gender-based violence, accountability to affected populations (AAP), gender mainstreaming and/or humanitarian affairs;</p><p>Experience in management of sexual exploitation and abuse, sexual harassment, child protection or gender-based violence cases;</p><p>Proven coordination experience within the UN system and amongst interagency partners, including governments, non-governmental organizations (NGOs), and communities; </p><p>Experience in developing and facilitating trainings, in particular capacity-building, and communication materials to promote behavior change; </p><p>Experience undertaking risk assessments, in coordination with relevant offices, communities, partners, and UN and other key stakeholders; </p><p>Experience in proposal development and the creation of standard operating procedures and tools; and,</p><p>Experience in mainstreaming PSEAH, gender-based violence, child protection, protection, gender or accountability to affected populations.</p><p> </p><p><br></p><p>Skills</p><p><br></p><p>Demonstrated ability to work across a wide variety of sectors/teams on cross-cutting themes; </p><p>Good written and oral communication skills, effective in representation and liaison with external partners; </p><p>Ability to organize work, work independently and prioritize work under pressure, coordinate multiple tasks, maintain attention to detail, and coordination with a variety of stakeholders.</p><p>Ability to work with affected individuals with empathy, sensitivity and a victim-centred approach;</p><p>Knowledge and understanding of IOM’s institutional approach on PSEAH and Ethics and related strategies, policies, rules and regulations; and,</p><p>Ability to work with and maintain strict confidentiality, when necessary.</p><p> </p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><ul><li>Master's degree in Law, International Relations, Psychology, Social Sciences, Development Studies and Planning or a related field from an accredited academic institution with five years of relevant professional experience; or University degree in the above fields with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Professional experience in the fields of sexual exploitation and abuse, sexual harassment, protection, child protection, gender-based violence, accountability to affected populations (AAP), gender mainstreaming and/or humanitarian affairs;</li><li>Experience in management of sexual exploitation and abuse, sexual harassment, child protection or gender-based violence cases;</li><li>Proven coordination experience within the UN system and amongst interagency partners, including governments, non-governmental organizations (NGOs), and communities;</li><li>Experience in developing and facilitating trainings, in particular capacity-building, and communication materials to promote behavior change;</li><li>Experience undertaking risk assessments, in coordination with relevant offices, communities, partners, and UN and other key stakeholders;</li><li>Experience in proposal development and the creation of standard operating procedures and tools; and,</li><li>Experience in mainstreaming PSEAH, gender-based violence, child protection, protection, gender or accountability to affected populations.</li></ul><h2>Skills</h2><ul><li>Demonstrated ability to work across a wide variety of sectors/teams on cross-cutting themes;</li><li>Good written and oral communication skills, effective in representation and liaison with external partners;</li><li>Ability to organize work, work independently and prioritize work under pressure, coordinate multiple tasks, maintain attention to detail, and coordination with a variety of stakeholders.</li><li>Ability to work with affected individuals with empathy, sensitivity and a victim-centred approach;</li><li>Knowledge and understanding of IOM s institutional approach on PSEAH and Ethics and related strategies, policies, rules and regulations; and,</li><li>Ability to work with and maintain strict confidentiality, when necessary.</li></ul><h2>Languages</h2><ul><li>For this position, fluency in English is required (oral and written).</li><li>Working knowledge of Arabic, French or Spanish is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2</h2><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>
<p>SRD Center is recruiting qualified Enumerators / Interviewers to support a large-scale field research assignment in Baghdad and Basra. The assignment will involve face-to-face quantitative interviews with potential migrants, internally displaced persons and other relevant respondent groups. Approximately 1,000 1,200 interviews will be conducted using a Computer-Assisted Personal Interviewing (CAPI) system. Enumerators will receive training on the questionnaire, sampling procedures, interviewing techniques, research ethics, informed consent, data protection, and use of the electronic data collection platform before beginning fieldwork.</p><p>Tasks: Enumerators / Interviewers will be responsible for:</p><ul><li>Participate fully in mandatory enumerator training.</li><li>Participate in questionnaire pre-testing and pilot interviews.</li><li>Become familiar with the questionnaire, respondent selection procedures, and survey methodology.</li><li>Conduct face-to-face interviews with selected respondents in assigned locations.</li><li>Administer questionnaires electronically using smartphones, tablets, or other CAPI devices.</li><li>Follow the sampling and respondent-selection procedures provided by the research team.</li><li>Explain the purpose of the research clearly and professionally to potential respondents.</li><li>Obtain informed consent before conducting interviews.</li><li>Ensure respondent privacy, confidentiality, and respectful treatment.</li><li>Accurately record respondents' answers without interpretation or alteration.</li><li>Ensure that all mandatory questions are completed correctly.</li><li>Review completed questionnaires before submission.</li><li>Upload survey data according to established procedures.</li><li>Maintain regular communication with the Field Coordinator/Supervisor.</li><li>Immediately report difficulties, refusals, safety concerns, or technical problems.</li><li>Participate in daily briefings and debriefings when required.</li><li>Respond to quality-control questions or requests for clarification from supervisors.</li><li>Follow all data protection, ethical, safeguarding, and confidentiality procedures.</li><li>Achieve agreed daily interview targets while maintaining data quality.</li><li>Perform other reasonable field research tasks assigned by the Field Coordinator.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma, university degree, or current university studies in social sciences, statistics, economics, business, development studies, sociology, or another relevant area. Relevant field experience may be considered in place of formal academic qualifications.</li><li>Previous experience conducting face-to-face surveys or interviews.</li><li>Experience using electronic/mobile data collection applications is strongly preferred.</li><li>Previous experience with KoboToolbox, ODK, SurveyCTO, or similar platforms is an advantage.</li><li>Ability to communicate effectively with people from different socio-economic and community backgrounds.</li><li>Good interpersonal and interviewing skills.</li><li>Ability to follow detailed instructions and survey protocols.</li><li>High level of attention to detail and accuracy.</li><li>Ability to work independently in the field while remaining accountable to supervisors.</li><li>Fluency in Arabic is required.</li><li>Ability to read and understand basic English instructions is an advantage.</li><li>Knowledge of the local context in Baghdad and/or Basra is strongly preferred.</li><li>Previous experience conducting surveys involving migrants, returnees, IDPs, youth, employment, livelihoods, or other vulnerable groups is an advantage.</li><li>Availability for training, pilot testing, and the full fieldwork period.</li><li>Commitment to confidentiality, neutrality, respectful conduct, and research ethics.</li></ul>
<p> ASSIGNMENT OBJECTIVES</p><p>The objectives are to:</p><p>1) Strengthen the existing draft evidence base on how social security entitlements are interpreted, applied and enforced, and extend it to the mechanisms through which workers raise and resolve complaints and appeals.</p><p>2) Secure tripartite and institutional validation of that consolidated evidence base.</p><p>3) Build the capacity of those who decide, administer and support social security claims, through curricula national training institutions can keep running after this agreement ends.</p><p>4) Place before decision-makers a prioritised set of options, with order-of-magnitude resource implications, for strengthening the legal framework and the routes by which workers pursue their entitlements.</p><p>4. SCOPE OF WORK AND METHODOLOGY</p><p>This agreement is the sole arrangement for this work stream and all activities are delivered within the agreed value. Bidders shall not assume that any event, expert engagement, expert fee, translation, printing, transport, entry permit, participant payment or venue requirement is met separately. Requirements outside the priced scope must be raised in the Technical and Financial Proposal and, if necessary, at the Inception Report stage.</p><p>Activity numbers, sizes, sequencing, locations and participant numbers are indicative and adjustable within the agreed value and period by written agreement. The deliverables in Section 6 are the binding outputs.</p><p>Component A. Strengthening the analytical report</p><p>1) Starting material. The ILO's draft report is the base text of the deliverable, not background material; proposals set out how they would appraise the full draft at inception and what they expect to remain, and the Inception Report fixes the remaining scope with the ILO on the basis of the draft as received. The ILO holds the rights in the draft, grants the Implementing Partner the right to use and modify it for this agreement, and determines authorship and acknowledgement in any publication.</p><p>2) Higher court analysis. Strengthen the analysis of how the higher courts interpret and enforce the framework, against a sample frame agreed at inception, bounded to the Court of Cassation and, for constitutionality challenges only, the Federal Supreme Court, and including first-instance and appellate decisions held in the same cassation file. Test, rather than assume, the premise that decided case law rests predominantly on Law No. 39 of 1971, Law No. 18 of 2023 having entered into force only on 26 November 2023. Establish which settled principles carry over to Law No. 18 of 2023, which are displaced and which the transitional provisions leave uncertain, and where liability falls when contributions were never paid or the worker never registered. Identify the procedural requirements that operate as barriers to claimants, including limitation periods, time limits for objecting to an administrative decision, and the medical assessment of invalidity and employment injury.</p><p>3) Enforcement. Provide a qualitative chapter on enforcing judicial decisions, drawing on the case sample and key informants and identifying the principal obstacles to executing judgments. A separate empirical study of execution files is not required and shall not be priced.</p><p>4) Legal framework. The review covers Law No. 18 of 2023, Law No. 39 of 1971, labour court and cassation procedure, and the constitutional provisions on social security entitlement. Labour Law No. 37 of 2015 is reviewed only where it governs social security claims: proof of the employment relationship, labour court jurisdiction and procedure, and labour inspection and the sanctions on employer registration and contribution compliance. No general review of that Law, or of constitutional labour protections, is in scope.</p><p><br></p><p>REQUIRED EXPERTISE OF THE IMPLEMENTING PARTNER</p><p>The Implementing Partner shall be a legally registered non-profit entity, such as a non-governmental organisation, research institution, university, legal institute or intergovernmental organisation, operating or able to operate in Iraq. It may be an ILO constituent organisation or affiliated member, or a non-constituent organisation meeting all other criteria. It shall practise non-discrimination in selecting participants. It shall not appear on any United Nations ineligibility or debarment list, be subject to European Union restrictive measures or appear in the EU Financial Sanctions Database, and shall have no history of failed obligations or prohibited conduct. Before award the ILO screens the proposed partner, its governing body and its senior management against these lists, under the Terms and Conditions applicable to Implementation Agreements, incorporated by reference under Section 16.</p><p>Bidders shall meet the following criteria. Each criterion specifies the documentary evidence required.</p><p>1) Organisational capacity and legal status. Established governance and internal financial controls, and at least three years of operational experience in Iraq or the Middle East region. Evidence: registration certificate; organisational profile; governance charter or by-laws; two years of audited financial statements.</p><p>2) Financial administration capacity. Capacity to manage donor funds at the scale of this agreement and to administer multiple expert engagements and event budgets transparently. Evidence: audit reports from two prior projects of comparable scale; reference letters from two prior funders; dedicated project account capability.</p><p>3) Capacity to mobilise specialised legal expertise. Senior legal expertise, in-house or through a roster of external experts, of the calibre required for analytical refinement, for peer review by senior judges and lawyers, and for training, together with social security administration and complaints-handling expertise. Evidence: how such expertise is mobilised; curricula vitae or profiles of indicative experts; one comparable assignment.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>To work as a Pipe Fitter at project site.</p><p>Measure, cut, thread, bend, and assemble pipes using hand and power tools. Install hangers, supports, and other components to secure piping systems. Install piping systems for water supply, drainage, sewage, and stormwater as per site requirements. Inspect completed systems to ensure compliance with construction and safety standards. Carry out routine maintenance or repair of existing piping infrastructure.</p><p><strong>Desired Candidate Profile</strong></p><p>High School diploma or equivalent. Preferably Ex-Daewoo. Proven experience of 06 years in constructions, specifically in fertilizer or petrochemical process projects.</p>
<p>Supervises and coordinates activities of workers engaged in all rigging and lifting activities. Ensure compliance with safety procedures. Control all crane lifting operations or designate the same to qualified others. Ensure there are adequate, qualified crews to carry out safe and efficient operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Knowledgeable in safe rigging practices in Oil & Gas industry</li><li>Attended Rigging and slinging safety course or equivalent</li><li>Familiar with Oil & Gas Industry Safety Standards.</li></ul>
<p>To install, assemble, align, and complete Gas Turbines, Steam Turbines, generators, and auxiliary mechanical equipment safely and accurately. To ensure all installation and alignment work meets OEM specifications, project quality standards, and HSE requirements. To support mechanical completion, inspection, commissioning, and punch-list clearance activities.</p><p>Install and assemble Gas Turbines, Steam Turbines, generators, and auxiliary equipment. Perform precision alignment of rotating equipment using laser alignment and conventional methods. Install bearings, couplings, seals, diaphragms, casings, valves, and piping connections. Carry out dimensional checks, equipment elevation, centerline, and tolerance verification as per OEM requirements. Assist with turbine casing assembly, rotor installation, rotor coupling, and turning gear installation. Perform flange assembly and controlled bolting/hydraulic torqueing. Conduct inspection, flushing, preservation, and mechanical completion activities. Support commissioning and mechanical run-test activities when required. Participate in punch-list clearance and quality inspections. Maintain installation records, inspection reports, and quality documentation. Follow all HSE requirements, work permits, safety procedures, and site instructions. Coordinate effectively with mechanical, electrical, commissioning, QA/QC, and other site teams.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 years of experience in rotating equipment installation.</li><li>Experience in power plant construction projects.</li><li>Knowledge of Gas Turbine, Steam Turbine, Generator, and auxiliary equipment installation.</li><li>Ability to read and interpret mechanical and assembly drawings.</li><li>Knowledge of turbine alignment, rotor installation, and flange assembly.</li><li>Familiarity with Dial Indicators, Micrometers, Feeler Gauges, Precision Levels, and Laser Alignment Systems.</li><li>Knowledge of hydraulic torqueing and mechanical assembly practices.</li><li>Ability to understand and follow OEM installation drawings and manuals.</li><li>Good English communication and reading ability.</li></ul>
<p>Performing inspections on particular disciplines and recording its results on the forms as per ITP established Updating inspection status by using systematic tools such as inspection matrix Preparing the inspection records to be reflected on MC Doc. Performing surveillance that tests are conducted as per international codes and standards Min. 5 years experience (Inspection Specialty : 3 years experience, Contract Scope of Work : 2 years experience) Approval Certification from ARAMCO</p><p><strong>Desired Candidate Profile</strong></p><p>Performing inspections on particular disciplines and recording its results on the forms as per ITP established Updating inspection status by using systematic tools such as inspection matrix Preparing the inspection records to be reflected on MC Doc. Performing surveillance that tests are conducted as per international codes and standards Min. 5 years experience (Inspection Specialty : 3 years experience, Contract Scope of Work : 2 years experience) Approval Certification from ARAMCO</p>
<p>The Front Office Agent is responsible for providing professional, friendly, and efficient service to hotel guests throughout their stay. The position involves managing guest check-in and check-out, handling reservations and inquiries, processing payments, responding to guest requests, and ensuring a positive guest experience in accordance with the hotel's standards and policies.</p><p>Key Responsibilities</p><ul><li>Welcome and greet guests in a warm, professional, and courteous manner.</li><li>Perform guest check-in and check-out procedures accurately and efficiently.</li><li>Verify guest identification and registration information in accordance with hotel policies and applicable local requirements.</li><li>Handle room assignments, key cards, and guest requests.</li><li>Process cash, credit card, and other approved payment transactions accurately.</li><li>Provide guests with information about hotel facilities, services, room rates, operating hours, and local attractions.</li><li>Handle telephone calls, emails, and guest inquiries professionally.</li><li>Manage reservations, cancellations, modifications, and room availability when required.</li><li>Maintain accurate guest records and update information in the hotel's Property Management System (PMS).</li><li>Respond promptly and professionally to guest complaints and service requests, escalating issues to the supervisor or manager when necessary.</li><li>Coordinate with Housekeeping, Maintenance, Food & Beverage, Security, and other departments to ensure smooth guest service.</li><li>Monitor room status and communicate relevant information to the appropriate departments.</li><li>Prepare and maintain accurate shift reports, cash reports, and other required front office documentation.</li><li>Follow hotel procedures related to cash handling, guest confidentiality, security, and emergency situations.</li><li>Maintain a clean, organized, and professional front desk area.</li><li>Promote hotel services and facilities when appropriate and support the achievement of departmental revenue targets.</li><li>Ensure compliance with hotel policies, service standards, and applicable Iraqi regulations.</li><li>Perform other duties and responsibilities assigned by the Front Office Manager or management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Front Office Agent is responsible for providing professional, friendly, and efficient service to hotel guests throughout their stay. The position involves managing guest check-in and check-out, handling reservations and inquiries, processing payments, responding to guest requests, and ensuring a positive guest experience in accordance with the hotel's standards and policies.</p><p>Key Responsibilities</p><ul><li>Welcome and greet guests in a warm, professional, and courteous manner.</li><li>Perform guest check-in and check-out procedures accurately and efficiently.</li><li>Verify guest identification and registration information in accordance with hotel policies and applicable local requirements.</li><li>Handle room assignments, key cards, and guest requests.</li><li>Process cash, credit card, and other approved payment transactions accurately.</li><li>Provide guests with information about hotel facilities, services, room rates, operating hours, and local attractions.</li><li>Handle telephone calls, emails, and guest inquiries professionally.</li><li>Manage reservations, cancellations, modifications, and room availability when required.</li><li>Maintain accurate guest records and update information in the hotel's Property Management System (PMS).</li><li>Respond promptly and professionally to guest complaints and service requests, escalating issues to the supervisor or manager when necessary.</li><li>Coordinate with Housekeeping, Maintenance, Food & Beverage, Security, and other departments to ensure smooth guest service.</li><li>Monitor room status and communicate relevant information to the appropriate departments.</li><li>Prepare and maintain accurate shift reports, cash reports, and other required front office documentation.</li><li>Follow hotel procedures related to cash handling, guest confidentiality, security, and emergency situations.</li><li>Maintain a clean, organized, and professional front desk area.</li><li>Promote hotel services and facilities when appropriate and support the achievement of departmental revenue targets.</li><li>Ensure compliance with hotel policies, service standards, and applicable Iraqi regulations.</li><li>Perform other duties and responsibilities assigned by the Front Office Manager or management.</li></ul>
<p>Manage Full-Cycle Recruitment: Lead the end-to-end recruitment process for all positions, from identifying hiring needs to the candidate's joining date.<br>Forecasting & Sourcing: Coordinate with hiring managers to forecast and identify vacancies, and develop effective sourcing strategies to attract qualified candidates.<br>Job Posting & Screening: Prepare and post job openings on various platforms, screen incoming applications, and shortlist candidates based on defined criteria.<br>Interview Coordination: Arrange and participate in interviews for the selection of candidates.<br>Reference & Background Checks: Initiate and follow up on reference checks and academic verifications for final candidates.<br>Offer Management: Assist in preparing and dispatching offers of appointment, calculating salaries and related benefits.<br>Employer Branding: Assist in managing external communication and employer branding initiatives to position the company as an employer of choice.<br>Talent Pipeline: Maintain a CV bank and develop talent pipelines to support current and future hiring needs.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p><br></p><p>The Safety and Security Officer will report to the Country Director and the Global Head of Safety and Security while working closely with the country Operations Team. Additionally, s/he will liaise with international organizations, other technical experts, state authorities, and other stakeholders as may be requested in line with the job.</p><ul><li><strong>Security Compliance and Framework Implementation</strong> • Develop, implement, and maintain the country safety and security framework in full alignment with ISO 31000, Geneva Call s Global Safety & Security Framework, and global security standards, ensuring regular review and update of security policies, procedures, SOPs, security management plans, evacuation plans, and hibernation procedures. • Promote a strong security culture by ensuring all staff are familiar with and comply with Geneva Call s safety and security policies, SOPs, and mandatory awareness training, while ensuring security measures adequately address diverse staff profiles, operational requirements, and gender-specific risks. • Provide security planning and operational support by optimizing travel, work schedules, events, overnight coverage, and facilities support to maximize staff safety and security, in close coordination with country teams and relevant stakeholders. • Lead emergency preparedness and incident management, under the direction of the Head of Safety and Security, ensuring effective preparedness, response, and coordination during security incidents and emergencies. • Strengthen internal and external security coordination by developing and maintaining a robust network of security contacts and collaborating with internal and external stakeholders to enhance information sharing, support security risk mitigation, and identify opportunities to strengthen the organization s overall security posture.</li><li><strong>Risk Assessment and Security Plan Reviews</strong> • Conduct regular risk assessments for offices, guesthouses, and operational sites. Evaluate, review, and update security management plans, evacuation plans, and hibernation procedures to ensure readiness. Implement structured vulnerability evaluations to identify and mitigate security gaps.</li><li><strong>Incident and Emergency Preparedness</strong> • Lead incident management and emergency preparedness efforts, ensuring contingency plans are in place. Develop national emergency preparedness plans and guide the team in real-time crisis response. Ensure incident reporting mechanisms are functional, capturing security threats and trends. • Contribute to the development of national emergency preparedness plans. • If necessary, support and advise the support team in the event of a humanitarian or security/safety emergency. • Contribute to the development of operational and programmatic contingency plans for different emergency scenarios</li><li><strong>Physical Security and Infrastructure Protection</strong> • Ensure all physical security systems (CCTV, alarms, locks, radios, perimeter security) are operational and maintained. Develop and implement security maintenance schedules and oversee necessary repairs. Conduct physical security risk assessments to ensure compliance with global security standards. • Ensure the physical security systems and equipment are functioning and according to GC s safety and security requirements/ standards. • Ensure that all physical security systems and maintenance schedules are maintained and in good working condition including CCTV, alarms, radios, locks, keys, perimeter doors/gates, etc. Initiate and follow up on all repairs as necessary. • Conduct vulnerability evaluations. • Conduct systematic risk assessments of offices, guesthouses, and other facilities, ensuring compliance with safety and security standards.</li><li><strong>Capacity Building and Training</strong> • Strengthen staff security awareness and preparedness by designing and delivering regular security orientations, training, and awareness sessions on safety and security procedures, humanitarian access, humanitarian principles, and risk mitigation, while fostering a strong security culture across the organization. • Build security capacity across the country programme by identifying training and capacity-building needs, providing ongoing coaching and feedback on safety and security matters, and supporting management in promoting security-focused initiatives and cross-functional collaboration. • Monitor the security environment and provide timely advice by maintaining a robust network of contacts for context analysis, monitoring security developments, and providing regular safety and security updates and recommendations to management. • Support the planning and security of events and operational activities by participating in event security planning, coordinating secure transport and venue arrangements, and ensuring appropriate security measures are in place for safe and successful implementation. • Develop and coordinate security plans and reporting by preparing site security and safety plans, security schedules, transport plans, event reports, and coordinating with internal and external stakeholders, while undertaking additional security-related responsibilities as requested by the Country Director and relevant HQ teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education (essential)</strong> • Bachelor s or higher degree in relevant field such as management, or Political/Social Science, International Humanitarian Law or Human Rights or equivalent.</li><li><strong>Education (desirable)</strong> • Training in security management from recognized institutions is an added advantage (such as CSMP by ISMI, or CPP by ASIS).</li><li><strong>Experience (essential)</strong> • At least 6 years work experience for an INGO in a similar role. • Understanding of local context, dynamics and access limitations especially related to gender, disability, religion, tradition, and local norms.</li><li><strong>Experience (desirable)</strong> • Experience with developing and updating security framework for INGOs.</li><li><strong>Job related competencies</strong> • Strong knowledge of security risk management, including security risk assessments, contingency planning, incident management, and the development and implementation of security policies, procedures, and standard operating procedures (SOPs). • Proven ability to analyse complex security contexts, monitor evolving risks, and provide timely, practical security advice to support operational decision-making in conflict-affected environments. • Experience in security training and capacity building, with the ability to develop staff awareness, promote a strong security culture, and deliver training on security procedures, access, humanitarian principles, and emergency preparedness. • Excellent coordination, communication, and stakeholder management skills, with experience liaising with authorities, local communities, humanitarian partners, and other relevant actors to facilitate safe and secure programme implementation. • Strong planning, organizational, and problem-solving skills, with the ability to manage multiple priorities, respond effectively to emergencies, and ensure compliance with organizational security frameworks and humanitarian principles.</li><li><strong>Organizational competencies</strong> • Understanding and respect for humanitarian principles and the organization s vision, mission, and confidentiality. • Flexibility and adaptability. • Collaborative, team-oriented, and solutions-oriented approach.</li><li><strong>Language (essential)</strong> • Full professional proficiency in Arabic and English, written and spoken.</li><li><strong>Language (desirable)</strong> • Knowledge of Kurdish is a plus.</li></ul>
<p><br></p>
<p>Mission Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by Armed Groups and De Facto and/or Provisional Authorities (AGDAs) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.</p>
<p>Role The Legal & Policy Officer provides legal and policy support to the Iraq mission, leading the contextualization and adaptation of legal and policy outputs to support programme implementation. The role focuses on ensuring that legal and policy outputs are adapted to local contexts and responsive to a complex and rapidly evolving conflict environment, ensures coherency and quality of locally used and adapted legal and policy outputs, and strengthens the capacity of field teams, partners, and relevant external actors through training and facilitation. The position is based in Baghdad with regular travel to field locations.</p>
<p>Work relations The Legal and Policy Officer reports to Thematic Advisor and has a technical reporting line to the country director, and to the Head of Policy, Research, and Legal Unit (PRL). The role works closely with the Head of programmes, programme staff, MEAL and PRL to ensure alignment with Geneva Call s legal and policy positions, quality standards, and engagement approaches. Externally, the role supports engagement with national authorities, partners and other relevant stakeholders, to support programme implementation.</p>
<p>Duties and Responsibilities</p>
<ul>
<li>Legal and policy: Adapt legal and policy outputs, such as analysis, guidance notes, training materials, engagement tools, and dissemination materials to local contexts and to diverse audiences to support programme implementation Review the coherency and quality of locally used and/or developed legal and policy outputs to ensure alignment with Geneva Call approaches and standards, and flags gaps or inconsistencies Provide support on thematic legal and policy questions in alignment with the mission s thematic priorities Support engagement with relevant external stakeholders with legal and policy input, including local authorities and donors Propose improvement to legal and policy outputs, tools, and approaches based on local experience Provide legal and policy input for internal and donor reporting Support the integration of gender and intersectional perspectives into legal and policy outputs, including engagement tools, training modules, and dissemination material</li>
<li>Research: Contribute to research projects with legal and policy input to research methodologies, data collection, and analysis</li>
<li>Training and Capacity Strengthening: Train and support field staff and partners on international humanitarian law and human rights and thematics in alignment with the mission s thematic priorities. Contextualize and adapt awareness raising, training, and training of trainer modules for local contexts and programme needs Promote consistent application of Geneva Call s legal and policy approaches and standards across the field team Provide on the job mentoring to field teams and partners to strengthen legal and policy integration into programme implementation</li>
<li>Engagement tools and approaches: Support the design and adaptation of engagement approaches, methodologies, and tools to fit the local context Support compliance assessments or evaluations of commitments and associate activities with legal and policy input</li>
<li>Local law monitoring: Monitor relevant local legal and regulatory developments and flag potential implications for Geneva Call s operations and programme implementation Support the mission s compliance with applicable local legal frameworks by providing input and analysis as required.</li>
</ul><p><strong>Desired Candidate Profile</strong></p><ul>
<li>Bachelor or higher degree in Law or related field (e.g. international relations, political science)</li>
<li>At least 6 years of overall work experience, including 2 or more relevant legal and policy work experience</li>
<li>Familiarity with local legal frameworks applicable to INGOs</li>
<li>Full professional proficiency in Arabic and English, written and spoken.</li>
</ul>
<p><strong>Education (Desirable)</strong></p>
<ul>
<li>Master degree in international law, International Humanitarian Law, Human Rights Law, International Relations or a related field; or equivalent certified training</li>
</ul>
<p><strong>Experience (Desirable)</strong></p>
<ul>
<li>Experience working in humanitarian or conflict-affected environments</li>
<li>Experience engaging with armed groups and de facto and/or provisional authorities</li>
<li>Experience in designing and delivering training to diverse audiences</li>
<li>Familiarity with gender and intersectional approaches in International Humanitarian Law, Human Rights or Protection of Civilians framework</li>
</ul>
<p><strong>Job related competencies and technical skills</strong></p>
<ul>
<li>Strong analytical, research, and legal interpretation skills</li>
<li>Excellent writing, communication, and interpersonal skills</li>
<li>Ability to manage multiple priorities, work under pressure, and operate in complex environments</li>
</ul>
<p><strong>Organisational competencies</strong></p>
<ul>
<li>Understanding and respect for humanitarian principles and Geneva Call s vision, mission, values, and confidentiality</li>
<li>Flexibility and adaptability</li>
<li>Collaborative, team-orientated and solutions-orientated approach</li>
</ul>
<p><strong>Language (Desirable)</strong></p>
<ul>
<li>Knowledge of Kurdish is a plus.</li>
</ul>
<p><strong>Additional information</strong></p>
<ul>
<li>Testing and interviewing will be used as a form of screening.</li>
<li>Initial appointment is subject to satisfactory professional references.</li>
<li>Additional background checks may be required.</li>
</ul>
<p>Role</p><p>Under the direct supervision of the Country Director and with a technical reporting line to the Global MEAL Lead, the Country MEAL Officer leads the implementation, adaptation, and management of Geneva Call’s Monitoring, Evaluation, Accountability and Learning (MEAL) systems for the Iraq country mission. Working in close collaboration with the Head of Programmes, programme teams across Iraq, the HQ MEAL Unit, and the MENA regional team, the role ensures that MEAL systems remain responsive to the evolving conflict context, support high-quality data collection, analysis, reporting, and accountability to affected populations, and generate evidence to inform timely decision-making, adaptive programming, and organizational learning in line with Geneva Call’s MEAL standards.</p><p><br></p><p>The role ensures data quality, supports evidence-based decision making, and strengthens accountability to affected populations through effective feedback and learning processes.</p><p><br></p><p>Work relations</p><p>Internal: Country Director, Head of Programmes, Programme and support staff, HQ MEAL Unit, HQ-based Regional Africa Team, Policy, Research and Legal (PRL) Unit, and other relevant support functions as required</p><p>External: Implementing partners, service providers, and relevant coordination platforms</p><p>Duties and responsabilities</p><p>Monitoring and Evaluation</p><p><br></p><p>Develop, implement, and maintain project-level MEAL frameworks, plans, and monitoring systems, ensuring alignment with project logical frameworks, indicators, and organizational MEAL standards.</p><p>Monitor programme performance by tracking progress against indicators, reviewing indicator performance, identifying inconsistencies or data gaps, and supporting the adaptation of monitoring tools and methodologies to the operational context.</p><p>Conduct monitoring, verification, and assessments, including regular field monitoring visits, data quality assurance and verification, and supporting the planning and implementation of baseline, endline, and other assessments through data collection and coordination.</p><p>Support evidence-based reporting and programme management by providing timely and accurate MEAL inputs for internal and donor reporting, ensuring that monitoring findings inform programme implementation and decision-making.</p><p>Contribute to the design and continuous improvement of MEAL systems, including the development of evaluation frameworks, indicators, sampling methodologies, and data collection approaches to strengthen programme quality and accountability.</p><p>Accountability and Learning</p><p><br></p><p>Establish and manage feedback and complaint mechanisms in line with programme design and operational context.</p><p>Track, document, and follow up on feedback and complaints in line with protocols.</p><p>Escalate sensitive cases in accordance with safeguarding and accountability standards.</p><p>Facilitate periodic learning and reflection sessions with programme teams.</p><p>Document lessons learned and support adaptive programme improvements.</p><p>Support the dissemination of lessons learned and good practices across teams and partners.</p><p>Support integration of learning into programme design and implementation.</p><p>Data Management and Analysis</p><p><br></p><p>Maintain databases, trackers, and information management systems ensuring data accuracy.</p><p>Conduct routine data analysis to inform programme performance.</p><p>Produce dashboards and basic data visualizations.</p><p>Ensure data is systematically stored, cleaned, and accessible for reporting and evaluation purposes.</p><p>Ensure data protection, confidentiality, and secure data storage in line with organizational policies.</p><p>Translate data findings into actionable recommendations and support follow-up on their implementation.</p><p>Training and Capacity Strengthening</p><p><br></p><p>Train and support field staff and partners on MEAL tools, data collection methods, and reporting requirements.</p><p>Provide on-the-job coaching to staff and partners to strengthen MEAL practices.</p><p>Supervise enumerators, interns, or small data collection teams.</p><p>Promote consistent application of MEAL standards across field teams.</p><p>Additional Duties</p><p><br></p><p>Propose improvements to MEAL processes and tools based on field experience.</p><p>Support coordination with partners on MEAL-related activities.</p><p>Support drafting of donor reports and proposals, ensuring MEAL inputs are evidence-based.</p><p>Support the organization of learning events, workshops, or review meetings at country level.</p><p>Ensure compliance with organizational MEAL standards and donor requirements across programme activities.</p><p>Support the coordination of external evaluations, including engagement with consultants and stakeholders.</p><p>Perform other relevant tasks as assigned.</p><p>Requirements</p><p>Education (Essential)</p><p><br></p><p>Bachelor’s degree in Monitoring and Evaluation, Social Sciences, Development Studies, or related field.</p><p>Formal training in MEAL, data management, or data analysis.</p><p>Education (Desirable)</p><p><br></p><p>Certification in MEAL systems, evaluation, or data analysis.</p><p>Certification in project or program management (e.g. PMP, PRINCE2).</p><p>Experience (Essential)</p><p><br></p><p>At least 6 years of professional experience, including at least 2 years in MEAL-related roles.</p><p>Experience implementing surveys, maintaining databases, and contributing to analytical reports.</p><p>Familiarity with MEAL systems and donor reporting requirements.</p><p>Proficiency in Kobo/ODK, Excel, and data visualization tools (e.g. Power BI).</p><p>Strong skills in data tracking, verification, and reporting.</p><p>Experience (Desirable)</p><p><br></p><p>Experience in humanitarian contexts and fragile settings.</p><p>Exposure to partner coordination and multi-stakeholder environments.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Monitoring and Evaluation, Social Sciences, Development Studies, or related field.</li><li>Formal training in MEAL, data management, or data analysis.</li><li>Certification in MEAL systems, evaluation, or data analysis (Desirable).</li><li>Certification in project or program management (e.g. PMP, PRINCE2) (Desirable).</li><li>At least 6 years of professional experience, including at least 2 years in MEAL-related roles.</li><li>Experience implementing surveys, maintaining databases, and contributing to analytical reports.</li><li>Familiarity with MEAL systems and donor reporting requirements.</li><li>Proficiency in Kobo/ODK, Excel, and data visualization tools (e.g. Power BI).</li><li>Strong skills in data tracking, verification, and reporting.</li><li>Experience in humanitarian contexts and fragile settings (Desirable).</li><li>Exposure to partner coordination and multi-stakeholder environments (Desirable).</li><li>Strong analytical and data interpretation skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Experience supervising data collection teams.</li><li>Solid report writing and documentation skills.</li><li>Understanding of humanitarian programming and sectoral approaches.</li><li>Understanding and respect for humanitarian principles and the organization's vision, mission, and confidentiality.</li><li>Flexibility and adaptability.</li><li>Collaborative, team-oriented, and solutions-oriented approach.</li><li>Full professional proficiency in Arabic and English, written and spoken.</li><li>Knowledge of Kurdish is a plus (Desirable).</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. An Online Account Manager is a person who is responsible for the management of sales and relationships with merchant exclusively through virtual. This role requires a strong focus on tele sales skills and exceptional customer support to ensure client satisfaction. They are assigned a company's existing merchant's accounts.</span></p><br> <p><span> <u><span>Responsibilities:</span></u></span></p><br>
<ul>
<li><span>Serve as the lead point of contact for all Merchants on account management matters.</span></li>
<li><span>Handle and nurture client relationships exclusively through phone and online communication.</span></li>
<li><span>Utilize effective tele sales techniques to drive account growth and revenue.</span></li>
<li><span>Ensure the timely and successful delivery of our solutions according to merchant needs and objectives.</span></li>
<li><span>Demonstrate proficiency in using online platforms, CRM systems, and other digital tools.</span></li>
<li><span>Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues.</span></li>
<li><span>Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to Toters’ platform and highlighting to existing customers the value of being on our platform.</span></li>
<li><span>Collaborate with the Business Development team to identify and grow opportunities.</span></li>
<li><span>Communicating with merchants to understand their needs and explain product value.</span></li>
<li><span>Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues</span></li>
<li><span>Maintaining updated knowledge of company products and services.</span></li>
<li><span>Resolving complaints and preventing additional issues by improving processes.</span></li>
<li><span>Identifying industry trends.</span></li>
</ul> <p><u><span>Requirements:</span></u></p><br>
<ul>
<li><span>BA/BS degree in Business Administration, Sales or relevant field.</span><br></li>
<li><span>Proven experience in tele sales, account management, or a related field.</span></li>
<li><span>Strong customer support and problem-solving skills.</span></li>
<li><span>Conduct online training sessions to educate clients about products and services.</span></li>
<li><span>Solid experience with CRM software and MS Office (particularly MS Excel).</span></li>
<li><span>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.</span></li>
<li><span>Exceptional virtual communication skills and responsiveness.</span></li>
<li><span>Strong verbal and written communication skills.</span></li>
<li><span>Technical proficiency in using online platforms and digital tools.</span></li>
<li><span>Good command of English and Arabic (oral and written).</span></li>
<li><span>Extensive, accurate product knowledge.</span></li>
</ul> </div>