وظائف مدير شئون الموظفين في العراق

<p>We are seeking an experienced and visionary Director of People &amp; Culture to join our Hotel in Baghdad, Iraq. In this pivotal leadership role, you will be responsible for developing and executing comprehensive human resources strategies that foster a positive, inclusive, and high-performing organizational culture. You will partner with executive leadership to align people initiatives with business objectives while championing employee engagement, talent development, and organizational excellence.</p><p>Develop, implement, and oversee comprehensive HR policies, procedures, and standards aligned with local Iraqi labor laws, industry best practices, and organizational values Lead talent acquisition and recruitment initiatives, including interviewing, assessing, and evaluating prospective employees at all organizational levels Design and implement competitive compensation and benefits programs that attract and retain top talent while ensuring market competitiveness Oversee payroll administration, benefits management, legal compliance, and employment law adherence across the organization Conduct performance management reviews and provide coaching to address performance issues with professionalism and empathy Develop and execute training and development programs that build employee capabilities and support career progression Create and maintain succession plans for middle and senior management positions in collaboration with department heads and executive leadership Foster a positive, inclusive workplace culture through employee engagement initiatives, recognition programs, and social and recreational activities Manage employee relations, including grievance resolution, disciplinary procedures, and labor organization communications with transparency and fairness Ensure compliance with local health, safety, and occupational regulations specific to Baghdad and Iraq Prepare and manage departmental budgets, forecasts, and monthly reporting on talent and culture metrics Participate in management meetings to review progress toward business plan goals and contribute to strategic planning Act as an internal consultant, providing guidance on HR matters and supporting managers in resolving workplace challenges Maintain strict confidentiality regarding sensitive HR matters and employee information Lead the HR team through recruitment, selection, performance management, and continuous professional development</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 years of management experience in Human Resources or related organizational development roles</li><li>Proven expertise in HR administration, compensation and benefits, employee relations, and performance management</li><li>Strong knowledge of Iraqi labor laws, occupational safety and health legislation, and local employment practices</li><li>Excellent communication, listening, and negotiation skills with the ability to influence at all organizational levels</li><li>Demonstrated ability to create and maintain a positive, inclusive working environment</li><li>Strong analytical and data-driven mindset with ability to interpret HR metrics and trends</li><li>Exceptional time management and organizational skills with ability to manage multiple priorities</li><li>Ability to work autonomously while collaborating effectively with cross-functional teams</li><li>Self-driven, resilient, and adaptable to changing business needs</li><li>Professional demeanor with strong interpersonal skills and cultural sensitivity</li><li>Ability to maintain complete professionalism and confidentiality in all HR matters</li><li>Flexibility to work beyond standard business hours when required</li></ul><strong>Domain Expertise:</strong><ul><li>Strategic HR planning and organizational development</li><li>Talent acquisition and recruitment</li><li>Compensation and benefits administration</li><li>Performance management and employee development</li><li>Succession planning and leadership development</li><li>Employee engagement and culture building</li><li>Change management</li><li>Diversity, equity, and inclusion (DEI) initiatives</li><li>Budget management and financial acumen</li><li>Stakeholder management at executive level</li><li>Grievance and disciplinary management</li></ul>

<p>We are seeking an experienced and visionary Director of People &amp; Culture to join our Hotel in Baghdad, Iraq. In this pivotal leadership role, you will be responsible for developing and executing comprehensive human resources strategies that foster a positive, inclusive, and high-performing organizational culture. You will partner with executive leadership to align people initiatives with business objectives while championing employee engagement, talent development, and organizational excellence. Develop, implement, and oversee comprehensive HR policies, procedures, and standards aligned with local Iraqi labor laws, industry best practices, and organizational values Lead talent acquisition and recruitment initiatives, including interviewing, assessing, and evaluating prospective employees at all organizational levels Design and implement competitive compensation and benefits programs that attract and retain top talent while ensuring market competitiveness Oversee payroll administration, benefits management, legal compliance, and employment law adherence across the organization Conduct performance management reviews and provide coaching to address performance issues with professionalism and empathy Develop and execute training and development programs that build employee capabilities and support career progression Create and maintain succession plans for middle and senior management positions in collaboration with department heads and executive leadership Foster a positive, inclusive workplace culture through employee engagement initiatives, recognition programs, and social and recreational activities Manage employee relations, including grievance resolution, disciplinary procedures, and labor organization communications with transparency and fairness Ensure compliance with local health, safety, and occupational regulations specific to Baghdad and Iraq Prepare and manage departmental budgets, forecasts, and monthly reporting on talent and culture metrics Participate in management meetings to review progress toward business plan goals and contribute to strategic planning Act as an internal consultant, providing guidance on HR matters and supporting managers in resolving workplace challenges Maintain strict confidentiality regarding sensitive HR matters and employee information Lead the HR team through recruitment, selection, performance management, and continuous professional development</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 years of management experience in Human Resources or related organizational development roles</li><li>Proven expertise in HR administration, compensation and benefits, employee relations, and performance management</li><li>Strong knowledge of Iraqi labor laws, occupational safety and health legislation, and local employment practices</li><li>Excellent communication, listening, and negotiation skills with the ability to influence at all organizational levels</li><li>Demonstrated ability to create and maintain a positive, inclusive working environment</li><li>Strong analytical and data-driven mindset with ability to interpret HR metrics and trends</li><li>Exceptional time management and organizational skills with ability to manage multiple priorities</li><li>Ability to work autonomously while collaborating effectively with cross-functional teams</li><li>Self-driven, resilient, and adaptable to changing business needs</li><li>Professional demeanor with strong interpersonal skills and cultural sensitivity</li><li>Ability to maintain complete professionalism and confidentiality in all HR matters</li><li>Flexibility to work beyond standard business hours when required</li></ul><p><strong>Domain Expertise:</strong></p><ul><li>Strategic HR planning and organizational development</li><li>Talent acquisition and recruitment</li><li>Compensation and benefits administration</li><li>Performance management and employee development</li><li>Succession planning and leadership development</li><li>Employee engagement and culture building</li><li>Change management</li><li>Diversity, equity, and inclusion (DEI) initiatives</li><li>Budget management and financial acumen</li><li>Stakeholder management at executive level</li><li>Grievance and disciplinary management</li></ul>

<p><h4>Job description</h4> <p>The operations manager will be based at one of the three Amentum sites in Iraq and serve the Operations and Maintenance Support Services (OMSS) contract in support of the U.S. Department of State. This position will be responsible for taking ownership of all site operational responsibilities to include directing the daily performance of the organization, planning, scheduling and training processes to meet the requirements of the contract. This position will report to the OMSS program manager. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.</p> <h4>Duties:</h4> <ul> <li>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</li> <li>Comply with all environmental health & safety and quality assurance requirements and goals.</li> <li>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li> <li>Act as the program manager’s principal operations representative.</li> <li>Responsible for the management of all O&M functions, including ensuring there are qualified personnel to meet staffing requirements, and the central planning, coordination, control, and actual performance of these functions.</li> <li>Manage the O&M and other assigned functions on site to ensure overall contract performance, which requires getting information to and from critical operating/supporting elements and directing/coordinating actions to ensure resources are fully utilized to properly perform the mission.</li> <li>Monitor system readiness, identify problem areas, and respond to mission requirements to perform contract requirements.</li> <li>Direct and monitor the preventive maintenance program; accept, process, coordinate, and assign work orders, projects, and large task assignments.</li> <li>Control resources; monitor staff proficiency and qualifications; monitor staff endurance; monitor the locations and activities of assets; and coordinate the flow of information to and from O&M staff.</li> <li>Perform additional duties and projects as assigned.</li> </ul> <h4>Required:</h4> <p><strong>Minimum acceptable experience level:</strong><br> Ten (10) years’ O&M experience compatible with program requirements.</p> <p><strong>Knowledge, skills and abilities:</strong></p> <ul> <li>Demonstrated working knowledge of operations and maintenance activities for a small plant, overseas, or military facility.</li> <li>Demonstrated ability to manage required staff.</li> <li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li> <li>Cross-cultural sensitivity with an international perspective.</li> <li>Excellent organizational and time management skills.</li> <li>Computer skills, specifically in Microsoft Word and Excel.</li> <li>Ability to become an active and functioning member of a team.</li> <li>Ability to be innovative and be an agent for change.</li> <li>Expert communication skills to facilitate and disseminate information.</li> </ul> <p><strong>Education:</strong> A high school diploma or GED. A bachelor’s degree in business management, political science, organizational effectiveness or similar discipline leading to a broad management background is preferred.</p> <p><strong>Passport, licenses and certifications:</strong> As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages. Valid drivers’ license.</p> <p><strong>Security vetting:</strong> Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</p> <p><strong>Language skills:</strong> Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p> <p><strong>Medical:</strong> Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</p> <h4>Other responsibilities</h4> <ul> <li><strong>Safety:</strong> Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li> <li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum quality policy and carry out job activities in compliance with applicable Amentum quality system documents and customer contracts. Each employee must read and understand his/her quality management and customer satisfaction responsibilities.</li> <li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</li> </ul> <h4>Desired:</h4> <ul> <li>Relevant overseas operations management experience.</li> <li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with Amentum.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>The operations manager will be based at one of the three Amentum sites in Iraq and serve the Operations and Maintenance Support Services (OMSS) contract in support of the U.S. Department of State. This position will be responsible for taking ownership of all site operational responsibilities to include directing the daily performance of the organization, planning, scheduling and training processes to meet the requirements of the contract. This position will report to the OMSS program manager. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.</p> <h4>Duties:</h4> <ul> <li>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</li> <li>Comply with all environmental health & safety and quality assurance requirements and goals.</li> <li>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li> <li>Act as the program manager’s principal operations representative.</li> <li>Responsible for the management of all O&M functions, including ensuring there are qualified personnel to meet staffing requirements, and the central planning, coordination, control, and actual performance of these functions.</li> <li>Manage the O&M and other assigned functions on site to ensure overall contract performance, which requires getting information to and from critical operating/supporting elements and directing/coordinating actions to ensure resources are fully utilized to properly perform the mission.</li> <li>Monitor system readiness, identify problem areas, and respond to mission requirements to perform contract requirements.</li> <li>Direct and monitor the preventive maintenance program; accept, process, coordinate, and assign work orders, projects, and large task assignments.</li> <li>Control resources; monitor staff proficiency and qualifications; monitor staff endurance; monitor the locations and activities of assets; and coordinate the flow of information to and from O&M staff.</li> <li>Perform additional duties and projects as assigned.</li> </ul> <h4>Required:</h4> <p><strong>Minimum acceptable experience level:</strong><br> Ten (10) years’ O&M experience compatible with program requirements.</p> <p><strong>Knowledge, skills and abilities:</strong></p> <ul> <li>Demonstrated working knowledge of operations and maintenance activities for a small plant, overseas, or military facility.</li> <li>Demonstrated ability to manage required staff.</li> <li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li> <li>Cross-cultural sensitivity with an international perspective.</li> <li>Excellent organizational and time management skills.</li> <li>Computer skills, specifically in Microsoft Word and Excel.</li> <li>Ability to become an active and functioning member of a team.</li> <li>Ability to be innovative and be an agent for change.</li> <li>Expert communication skills to facilitate and disseminate information.</li> </ul> <p><strong>Education:</strong> A high school diploma or GED. A bachelor’s degree in business management, political science, organizational effectiveness or similar discipline leading to a broad management background is preferred.</p> <p><strong>Passport, licenses and certifications:</strong> As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages. Valid drivers’ license.</p> <p><strong>Security vetting:</strong> Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</p> <p><strong>Language skills:</strong> Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p> <p><strong>Medical:</strong> Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</p> <h4>Other responsibilities</h4> <ul> <li><strong>Safety:</strong> Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li> <li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum quality policy and carry out job activities in compliance with applicable Amentum quality system documents and customer contracts. Each employee must read and understand his/her quality management and customer satisfaction responsibilities.</li> <li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</li> </ul> <h4>Desired:</h4> <ul> <li>Relevant overseas operations management experience.</li> <li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with Amentum.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><b><span><span><span>T</span></span></span></b><span><span><span>o train and nurture all nursing personnel, guiding staffing procedures, setting objectives and long-term educational goals for the nursing department.</span></span></span></p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><ul> <li><span><span><span><span>Develop, coach, coordinate and evaluate educational programs with full accountability.&nbsp;</span></span></span></span></li> <li><span><span><span><span>Directs and designs curriculums to train and update skills and knowledge of in-service nurses.</span></span></span></span></li> <li><span><span><span><span>Collaborate with clinical nurse manager/clinical coordinator to assess educational needs of staff, plan and provide continuous competency assessment of staff.&nbsp;</span></span></span></span></li> <li><span><span><span><span>Researching and remaining up to date on clinical practices</span></span></span></span></li> <li><span><span><span><span>Educating the technical and patient care staff in using new technology.</span></span></span></span></li> <li><span><span><span><span>Ensures programs developed and implemented promote professional growth and competency of nursing personnel, as well as assist the organization to attain strategic goals. </span></span></span></span></li> <li><span><span><span><span>Provide clinical, educational, and administrative resource to all levels of nursing personnel.&nbsp;</span></span></span></span></li> <li><span><span><span><span>Develop and support preceptors in their roles as appropriate.&nbsp;</span></span></span></span></li> <li><span><span><span><span>Provide mentorship to identified nurses and staff. </span></span></span></span></li> </ul> <br><br><u><b>Job Responsibilities 2</b></u> <br><ul> <li><span><span><span><span>Provide input into the development and implementation of the department’s policies, systems, processes, and procedures, identifying potential areas of improvement, to support an efficient and effective operation.</span></span></span></span></li> <li><span><span><span><span>Contribute to the development and execution of the department’s short to mid-term plans to ensure alignment with the division’s strategic priorities and contribute to the development of annual business plans for the assigned areas of responsibility to support the achievement of financial objectives.</span></span></span></span></li> <li><span><span><span><span>Monitor, control, and report key performance indicators related to the department, to track performance and recommend corrective actions.</span></span></span></span></li> <li><span><span><span><span>Manage the performance management, career progression and activities of direct reports by setting annual objectives, identifying training opportunities, mentoring, coaching, and providing constructive feedback to improve their performance.</span></span></span></span></li> <li><span><span><span><span>Contribute with ideas that support an efficient and effective structure and resource allocation for the department, to ensure smooth workflow of operational processes and optimal utilization of resources.</span></span></span></span></li> </ul> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>• Certification as a registered nurse</p><br> <p>• Ability to assess educational needs and design and develop responsible curricula.</p><br> <p>• Any additional certification in healthcare administration will be considered an advantage.</p><br> <p>• Valid nursing license</p><br> <p>• In-depth knowledge of hospital procedures</p><br> <p>• Outstanding patient management skills</p><br> <p>• Excellent communication and leadership skills</p><br> <p>• Great organizational and time management</p><br> <p>• Problem solver with a positive attitud</p><br> <p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p><span><span><span>Minimum 8 years of experience in Nursing(required)</span></span></span></p><br> <p><span><span><span>3 Years Managerial Experience</span></span></span></p><br> <p><span><span><span>Minimum 2 years in GCC (preferred)</span></span></span></p><br> <br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Build High-Performing Teams<br>Agility<br>Provide Direction<br>Quality Standards and Guidelines L4<br>Licensing and Accreditation L4<br>Needs Assessment and Gap Analysis L4<br>Learning Management L4<br>Evaluation and Assessment L4<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree<br>Master's degree in Nursing or Business Administration<br><br><br><br> </div>

<p>The Operations Manager will be based at the Baghdad Embassy Compound (BEC) site in Iraq and serve the Operations and Maintenance Support Services (OMSS) contract in support of the U.S. Department of State. This position will be responsible for taking ownership of the site operational responsibilities to include directing the daily performance of the organization, planning, scheduling and training processes to meet the requirements of the contract. This position will report to the OMSS Program Manager. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.</p><p>DUTIES:</p><ul><li>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</li><li>Comply with all Environmental Health &amp; Safety and Quality Assurance requirements and goals.</li><li>Development and updating of the operations plan and maintenance program on a monthly basis</li><li>Record keeping for site data including as-builts, O&amp;M manuals, commissioning documentation, design drawings, material and equipment cut sheets, etc.</li><li>Develop and maintain the MSDS program and provide access as specified for all EC personnel.</li><li>Develop , implement, and enforce a comprehensive safety program for all O&amp;M Contractor staff, including periodic inspections and training programs.</li><li>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li><li>Revie and maintain current information manuals for building operations and repair services and maintain accurate equipment and personnel records.</li><li>Act as the Program Manager s principal operations representative.</li><li>Responsible for the management of all O&amp;M functions, including ensuring there are qualified personnel to meet staffing requirements, and the central planning, coordination, control, and actual performance of these functions.</li><li>Manage the O&amp;M and other assigned functions on site to ensure overall contract performance, which requires getting information to and from critical operating/supporting elements and directing/coordinating actions to ensure resources are fully utilized to properly perform the mission.</li><li>Monitor system readiness, identify problem areas, and respond to mission requirements to perform contract requirements.</li><li>Direct and monitor the preventive maintenance program; accept, process, coordinate, and assign work orders, projects, and large task assignments.</li><li>Control resources; monitor staff proficiency and qualifications; monitor staff endurance; monitor the location and activities of assets; and coordinate the flow of information to and from O&amp;M staff.</li><li>Perform additional duties and projects assigned.</li></ul><p>REQUIRED:</p><ul><li>Minimum Acceptable Experience Level: Minimum of 15 years experience in Operations and Maintenance services, with a minimum of 5 years experience in large facilities.</li><li>Knowledge, Skills and Abilities:</li><ul><li>Demonstrated working knowledge of Operations and Maintenance activities for a small plant, overseas, or military facility.</li><li>Demonstrated ability to manage required staff.</li><li>Ability to work in a fast-paced environment requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li><li>Cross-cultural sensitivity with an international perspective.</li><li>Excellent organizational and time management skills.</li><li>Computer skills, specifically in Microsoft Word and Excel.</li><li>Ability to become an active and functioning member of a team.</li><li>Ability to be innovative and be an agent for change.</li><li>Expert communication skills to facilitate and disseminate information.</li></ul></ul><p>Education:</p><ul><li>A high school diploma or GED.</li><li>A bachelor s degree in business management, project management or similar discipline leading to a broad management background is preferred.</li></ul><p>Passport, Licenses and Certifications:</p><ul><li>As part of pre-contingency requirements, by the time the visa process starts , candidates must possess a valid passport with a minimum of 18 months remaining until the expiration date with 8 blank pages.</li><li>Valid drivers license.</li></ul><p>Security Vetting:</p><ul><li>Must be able to obtain and maintain a Secret US Government Clearance.</li><li>Note: US Citizenship is required to obtain Secret Clearance.</li></ul><p>Language Skills:</p><ul><li>Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</li></ul><p>Medical:</p><ul><li>Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq.</li><li>Must maintain physical and dental requirements for duration of deployment.</li></ul><p>DESIRED:</p><ul><li>Relevant experience, skills and knowledge of electrical, mechanical/HVAC, power generation, water systems for a large facility are strongly preferred.</li><li>Relevant overseas operations management experience.</li><li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li><li>Experience working with Amentum.</li></ul><p>OTHER RESPONSIBILITIES</p><ul><li>Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li><li>Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.</li><li>Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 15 years experience in Operations and Maintenance services, with a minimum of 5 years experience in large facilities.</li><li>Demonstrated working knowledge of Operations and Maintenance activities for a small plant, overseas, or military facility.</li><li>Demonstrated ability to manage required staff.</li><li>Ability to work in a fast-paced environment requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li><li>Cross-cultural sensitivity with an international perspective.</li><li>Excellent organizational and time management skills.</li><li>Computer skills, specifically in Microsoft Word and Excel.</li><li>Ability to become an active and functioning member of a team.</li><li>Ability to be innovative and be an agent for change.</li><li>Expert communication skills to facilitate and disseminate information.</li><li>A high school diploma or GED.</li><li>A bachelor s degree in business management, project management or similar discipline leading to a broad management background is preferred.</li><li>Valid passport with a minimum of 18 months remaining until the expiration date with 8 blank pages.</li><li>Valid drivers license.</li><li>Must be able to obtain and maintain a Secret US Government Clearance.</li><li>Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</li><li>Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq.</li><li>Must maintain physical and dental requirements for duration of deployment.</li></ul>

<p>We are seeking an experienced and professional Restaurant Captain to lead our dining room operations at our establishment in Baghdad, Iraq. The Restaurant Captain will be the cornerstone of our front-of-house team, responsible for delivering exceptional guest experiences while maintaining the highest standards of service excellence. This leadership position requires a decisive professional who can manage staff effectively, coordinate seamlessly with kitchen operations, and ensure every guest leaves with a memorable dining experience.</p><p>Lead, supervise, and mentor dining room staff to ensure consistent execution of service standards and procedures</p><p>Greet guests warmly, manage seating arrangements, and coordinate table assignments to optimize flow and guest satisfaction</p><p>Oversee all aspects of table service, including order accuracy, timing, and presentation</p><p>Resolve guest concerns and complaints professionally and promptly, taking decisive action to ensure satisfaction</p><p>Coordinate communication between front-of-house and kitchen staff to maintain service efficiency and quality</p><p>Conduct staff training sessions on service protocols, menu knowledge, and customer interaction techniques</p><p>Monitor compliance with health, safety, and sanitation regulations throughout the dining area</p><p>Manage reservations and special requests, communicating effectively with guests and team members</p><p>Maintain detailed knowledge of menu items, ingredients, and wine or beverage pairings to assist guests</p><p>Perform opening and closing duties, including station setup and inventory checks</p><p>Provide performance feedback to team members and contribute to staff development initiatives</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li>Minimum 3 years of progressive experience in restaurant service management or fine dining establishments</li><li>Proven leadership and team management skills with the ability to motivate and develop staff</li><li>Exceptional customer service skills with a strong focus on guest satisfaction and experience</li><li>Excellent communication and interpersonal skills in English; multilingual abilities are preferred</li><li>Comprehensive knowledge of fine dining service standards, protocols, and etiquette</li><li>Strong problem-solving abilities and sound judgment in high-pressure situations</li><li>Demonstrated time management skills and ability to prioritize multiple tasks simultaneously</li><li>Knowledge of food safety, health codes, and sanitation regulations</li><li>Professional demeanor with strong attention to detail and organizational skills</li><li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li><li>Experience in training and mentoring hospitality staff is preferred</li><li>Familiarity with wine service and beverage knowledge is advantageous</li></ul>

<p><h4>Location</h4> <p>Erbil, Iraq</p> <h4>Purpose and scope</h4> <p>Performs a variety of warehouse functions in support of a distribution depot. Interfaces with customers to verify discrepancies and resolve as appropriate. Performs quality assurance duties in support of the warehouse function.</p> <h4>Essential responsibilities</h4> <ul> <li>Assists in the planning, coordinating, and integrating the overall logistics / supply support requirements of all organic ground vehicle assets.</li> <li>Reviews available documents on operational mission requirements and recommends the most suitable organic and cost-effective logistics / supply support concepts.</li> <li>Participates in the planning and evaluation of exercises to ensure that logistics / supply support concepts are responsive to operational needs. Makes recommendations for improvements where necessary to increase the effectiveness of support required.</li> <li>Determines the need for, prepares, and conducts individual and group training, as required, on areas of interest within the logistics / supply area.</li> <li>Prepares correspondence on a daily basis on a variety of logistics / supply related issues as may be required.</li> <li>As directed, performs a variety of warehousing duties, which require an understanding of the establishment's storage plan.</li> <li>Verifies materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages.</li> <li>Stores, stacks, or palletizes materials in accordance with prescribed storage methods.</li> <li>May operate hand or power trucks in performing warehousing duties.</li> <li>Performs miscellaneous quality assurance duties including inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li> <li>Performs all other position related duties as assigned or requested.</li> </ul> <h4>Minimum position knowledge, skills, and abilities required</h4> <p>Vocational / technical training beyond high school and at least 5 years of job-related experience or equivalent.</p> <h4>Work environment, physical demands, and mental demands</h4> <p>Typical warehouse environment with no unusual hazards, frequent lifting to 20-60 pounds, kneeling, standing, and walking, routinely sitting and constant use of speech / hearing abilities for communication, constant mental alertness, must possess planning / organizing skills, and must be able to work under deadlines.</p> <h4>Other responsibilities</h4> <p><strong>Safety</strong> - Enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid / buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.</p> <p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Quality Policy and carry out job activities in compliance with applicable Quality System documents and customer contracts. Each employee must read and understand his / her Quality Management and Customer Satisfaction responsibilities.</p> <p><strong>Procedure compliance</strong> - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his / her job.</p></p><p></p>

<p>We are seeking an experienced and detail-oriented Housekeeping Supervisor to join our team in Baghdad, Iraq. In this role, you will oversee all housekeeping operations, manage a dedicated team of staff members, and ensure the highest standards of cleanliness and organization across all facilities. The successful candidate will demonstrate strong leadership capabilities, operational efficiency, and a commitment to maintaining exceptional service quality. Supervise, schedule, and coordinate housekeeping staff to ensure optimal coverage and productivity Establish and enforce housekeeping standards, procedures, and quality control measures Conduct regular inspections of facilities to verify compliance with cleanliness and safety standards Manage inventory of cleaning supplies and equipment; prepare and monitor departmental budgets Train, mentor, and evaluate housekeeping staff; conduct performance reviews and address performance issues Respond promptly to maintenance requests and coordinate with other departments to resolve facility issues Ensure compliance with health, safety, and environmental regulations Prepare detailed reports on departmental operations, staffing, and budget utilization Foster a positive work environment and support staff development and career growth Communicate effectively with management and other departments to address operational needs</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3-5 years of experience in housekeeping operations or facility management Proven supervisory or team leadership experience Strong knowledge of housekeeping standards, cleaning protocols, and best practices Excellent organizational and time management skills Proficiency in scheduling software and basic computer applications Demonstrated ability to manage budgets and control costs Strong communication and interpersonal skills Problem-solving abilities and attention to detail Ability to work flexible hours, including weekends and holidays as needed Knowledge of health, safety, and environmental compliance standards Preferred: Experience with staff training and development programs Preferred: Familiarity with facility management systems and reporting tools</p>

<p>We are seeking an experienced and detail-oriented Housekeeping Supervisor to join our team in Baghdad, Iraq. In this role, you will oversee all housekeeping operations, manage a dedicated team of staff members, and ensure the highest standards of cleanliness and organization across all facilities. The successful candidate will demonstrate strong leadership capabilities, operational efficiency, and a commitment to maintaining exceptional service quality. Supervise, schedule, and coordinate housekeeping staff to ensure optimal coverage and productivity Establish and enforce housekeeping standards, procedures, and quality control measures Conduct regular inspections of facilities to verify compliance with cleanliness and safety standards Manage inventory of cleaning supplies and equipment; prepare and monitor departmental budgets Train, mentor, and evaluate housekeeping staff; conduct performance reviews and address performance issues Respond promptly to maintenance requests and coordinate with other departments to resolve facility issues Ensure compliance with health, safety, and environmental regulations Prepare detailed reports on departmental operations, staffing, and budget utilization Foster a positive work environment and support staff development and career growth Communicate effectively with management and other departments to address operational needs</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3-5 years of experience in housekeeping operations or facility management Proven supervisory or team leadership experience Strong knowledge of housekeeping standards, cleaning protocols, and best practices Excellent organizational and time management skills Proficiency in scheduling software and basic computer applications Demonstrated ability to manage budgets and control costs Strong communication and interpersonal skills Problem-solving abilities and attention to detail Ability to work flexible hours, including weekends and holidays as needed Knowledge of health, safety, and environmental compliance standards Preferred: Experience with staff training and development programs Preferred: Familiarity with facility management systems and reporting tools</p>

<p><h4>Duties</h4> <p><strong>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</strong></p> <p><strong>Comply with all Environmental Health & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</strong></p> <p><strong>Provide oversight of all material handling and heavy equipment support operations.</strong></p> <p><strong>Primary responsibilities will be the safety and professional operations of a daily multi-national workforce and ensuring that all work requests are completed.</strong></p> <p><strong>Schedule daily work assignments of personnel.</strong></p> <p><strong>Review work orders and support requests to determine safety requirements, permitting, and equipment needs.</strong></p> <p><strong>Manage all work order activity to ensure that all work is properly documented and submitted for recording.</strong></p> <p><strong>Provide reports and data - both required and ad hoc.</strong></p> <p><strong>Ensure adequate supplies and materials are ordered for department.</strong></p> <p><strong>Ensure personnel are properly trained in equipment operation.</strong></p> <p><strong>Monitor and evaluate performance of personnel.</strong></p> <p><strong>Perform additional duties and projects as assigned.</strong></p> <h4>Required</h4> <p><strong>Minimum acceptable experience level:</strong> Two (2) years’ experience with horizontal earthwork and material handling equipment including forklifts, cranes, loaders, bulldozers, skid steers, and semi-tractor trucks.</p> <p><strong>Knowledge, skills, and abilities:</strong></p> <ul> <li>Good time management skills and able to multi-task using various types of cranes and rigging gear.</li> <li>Knowledge of proper loading techniques and forklift weight capacities.</li> <li>Ability to lift up to 30 pounds, bend, stoop, and climb in and around construction type equipment and work in adverse climatic conditions.</li> <li>Ability to coordinate and complete basic Transportation Movement Request (TMR).</li> <li>Prior experience in working with a multi-national workforce.</li> <li>Ability to extract information to produce reports.</li> <li>Ability to communicate with a wide variety of colleagues and customers.</li> <li>Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.</li> <li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li> <li>Cross-cultural sensitivity with an international perspective.</li> <li>Excellent organizational and time management skills.</li> <li>Computer skills, specifically in Microsoft Word and Excel.</li> <li>Ability to become an active and functioning member of a team.</li> <li>Ability to be innovative and be an agent for change.</li> <li>Expert communication skills to facilitate and disseminate information.</li> </ul> <p><strong>Education:</strong> A high school diploma or GED.</p> <p><strong>Passport, licenses and certifications:</strong> As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages. Valid drivers’ license from home of record.</p> <p><strong>Security vetting:</strong> Already possess a US Government issued security clearance or Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification or US Government clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.</p> <p><strong>Language skills:</strong> Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p> <p><strong>Medical:</strong> Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</p> <h4>Desired</h4> <ul> <li>Relevant overseas contract experience.</li> <li>Previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with Amentum.</li> </ul> <h4>Other Responsibilities</h4> <p><strong>Safety</strong> - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</p> <p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his or her Quality Management and Customer Satisfaction responsibilities.</p> <p><strong>Procedure compliance</strong> - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</p> <h4>Working and Living Conditions</h4> <p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p> <p>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<p><h4>Duties</h4> <p><strong>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</strong></p> <p><strong>Comply with all Environmental Health & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</strong></p> <p><strong>Provide oversight of all material handling and heavy equipment support operations.</strong></p> <p><strong>Primary responsibilities will be the safety and professional operations of a daily multi-national workforce and ensuring that all work requests are completed.</strong></p> <p><strong>Schedule daily work assignments of personnel.</strong></p> <p><strong>Review work orders and support requests to determine safety requirements, permitting, and equipment needs.</strong></p> <p><strong>Manage all work order activity to ensure that all work is properly documented and submitted for recording.</strong></p> <p><strong>Provide reports and data - both required and ad hoc.</strong></p> <p><strong>Ensure adequate supplies and materials are ordered for department.</strong></p> <p><strong>Ensure personnel are properly trained in equipment operation.</strong></p> <p><strong>Monitor and evaluate performance of personnel.</strong></p> <p><strong>Perform additional duties and projects as assigned.</strong></p> <h4>Required</h4> <p><strong>Minimum acceptable experience level:</strong> Two (2) years’ experience with horizontal earthwork and material handling equipment including forklifts, cranes, loaders, bulldozers, skid steers, and semi-tractor trucks.</p> <p><strong>Knowledge, skills, and abilities:</strong></p> <ul> <li>Good time management skills and able to multi-task using various types of cranes and rigging gear.</li> <li>Knowledge of proper loading techniques and forklift weight capacities.</li> <li>Ability to lift up to 30 pounds, bend, stoop, and climb in and around construction type equipment and work in adverse climatic conditions.</li> <li>Ability to coordinate and complete basic Transportation Movement Request (TMR).</li> <li>Prior experience in working with a multi-national workforce.</li> <li>Ability to extract information to produce reports.</li> <li>Ability to communicate with a wide variety of colleagues and customers.</li> <li>Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.</li> <li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li> <li>Cross-cultural sensitivity with an international perspective.</li> <li>Excellent organizational and time management skills.</li> <li>Computer skills, specifically in Microsoft Word and Excel.</li> <li>Ability to become an active and functioning member of a team.</li> <li>Ability to be innovative and be an agent for change.</li> <li>Expert communication skills to facilitate and disseminate information.</li> </ul> <p><strong>Education:</strong> A high school diploma or GED.</p> <p><strong>Passport, licenses and certifications:</strong> As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages. Valid drivers’ license from home of record.</p> <p><strong>Security vetting:</strong> Already possess a US Government issued security clearance or Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification or US Government clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.</p> <p><strong>Language skills:</strong> Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p> <p><strong>Medical:</strong> Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</p> <h4>Desired</h4> <ul> <li>Relevant overseas contract experience.</li> <li>Previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with Amentum.</li> </ul> <h4>Other Responsibilities</h4> <p><strong>Safety</strong> - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</p> <p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his or her Quality Management and Customer Satisfaction responsibilities.</p> <p><strong>Procedure compliance</strong> - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</p> <h4>Working and Living Conditions</h4> <p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p> <p>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<ul> <li>Post job openings across various platforms and job boards.</li> <li>Collaborate with departments to understand hiring needs and assist in the recruitment process.</li> <li>Negotiate job offers and coordinate with candidates to finalize terms.</li> <li>Maintain and update the employee database to ensure accuracy and reliability of information.</li> <li>Manage contracts, job offers, and HR-related documentation with attention to detail.</li> <li>Support HR team activities, including responding to employee inquiries and assisting with administrative tasks.</li> <li>Assist in preparing and disseminating internal communications related to recruitment and HR matters.</li> <li>Support the team in organizing internal events, meetings, and employee engagement activities.</li> <li>Ensure confidentiality and professionalism in handling sensitive employee information.</li> <li>Help solve problems related to HR processes and candidate issues.</li> <li>Manage time efficiently to meet deadlines and handle multiple tasks effectively.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor s degree in Human Resources, Business Administration, or a related field.</li> <li>1 2 years of dedicated experience in Recruitment or Talent Acquisition.</li> <li>Experience Using ATS systems.</li> <li>Strong knowledge of HR practices and labor laws.</li> <li>proficiency in using LinkedIn Recruiter platform to source suitable candidates and create Pipelines.</li> </ul>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an experienced and visionary Director of People & Culture to join our hotel in Baghdad, Iraq. In this pivotal leadership role, you will be responsible for developing and executing comprehensive human resources strategies that foster a positive, inclusive, and high-performing organizational culture. You will partner with executive leadership to align people initiatives with business objectives while championing employee engagement, talent development, and organizational excellence.</p> <ul> <li>Develop, implement, and oversee comprehensive HR policies, procedures, and standards aligned with local Iraqi labor laws, industry best practices, and organizational values</li> <li>Lead talent acquisition and recruitment initiatives, including interviewing, assessing, and evaluating prospective employees at all organizational levels</li> <li>Design and implement competitive compensation and benefits programs that attract and retain top talent while ensuring market competitiveness</li> <li>Oversee payroll administration, benefits management, legal compliance, and employment law adherence across the organization</li> <li>Conduct performance management reviews and provide coaching to address performance issues with professionalism and empathy</li> <li>Develop and execute training and development programs that build employee capabilities and support career progression</li> <li>Create and maintain succession plans for middle and senior management positions in collaboration with department heads and executive leadership</li> <li>Foster a positive, inclusive workplace culture through employee engagement initiatives, recognition programs, and social and recreational activities</li> <li>Manage employee relations, including grievance resolution, disciplinary procedures, and labor organization communications with transparency and fairness</li> <li>Ensure compliance with local health, safety, and occupational regulations specific to Baghdad and Iraq</li> <li>Prepare and manage departmental budgets, forecasts, and monthly reporting on talent and culture metrics</li> <li>Participate in management meetings to review progress toward business plan goals and contribute to strategic planning</li> <li>Act as an internal consultant, providing guidance on HR matters and supporting managers in resolving workplace challenges</li> <li>Maintain strict confidentiality regarding sensitive HR matters and employee information</li> <li>Lead the HR team through recruitment, selection, performance management, and continuous professional development</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 5 years of management experience in human resources or related organizational development roles</li> <li>Proven expertise in HR administration, compensation and benefits, employee relations, and performance management</li> <li>Strong knowledge of Iraqi labor laws, occupational safety and health legislation, and local employment practices</li> <li>Excellent communication, listening, and negotiation skills with the ability to influence at all organizational levels</li> <li>Demonstrated ability to create and maintain a positive, inclusive working environment</li> <li>Strong analytical and data-driven mindset with ability to interpret HR metrics and trends</li> <li>Exceptional time management and organizational skills with ability to manage multiple priorities</li> <li>Ability to work autonomously while collaborating effectively with cross-functional teams</li> <li>Self-driven, resilient, and adaptable to changing business needs</li> <li>Professional demeanor with strong interpersonal skills and cultural sensitivity</li> <li>Ability to maintain complete professionalism and confidentiality in all HR matters</li> <li>Flexibility to work beyond standard business hours when required</li> </ul> <p><strong>Domain expertise:</strong></p> <ul> <li>Strategic HR planning and organizational development</li> <li>Talent acquisition and recruitment</li> <li>Compensation and benefits administration</li> <li>Performance management and employee development</li> <li>Succession planning and leadership development</li> <li>Employee engagement and culture building</li> <li>Change management</li> <li>Diversity, equity, and inclusion (DEI) initiatives</li> <li>Budget management and financial acumen</li> <li>Stakeholder management at executive level</li> <li>Grievance and disciplinary management</li> </ul></p><p></p>

<p><h4>Location</h4> <p>Erbil, Iraq</p> <h4>Purpose and scope</h4> <p>Performs a variety of warehouse functions in support of a distribution depot. Interfaces with customers to verify discrepancies and resolve as appropriate. Performs quality assurance duties in support of the warehouse function.</p> <h4>Essential responsibilities</h4> <ul> <li>Assists in the planning, coordinating, and integrating the overall logistics / supply support requirements of all organic ground vehicle assets.</li> <li>Reviews available documents on operational mission requirements and recommends the most suitable organic and cost-effective logistics / supply support concepts.</li> <li>Participates in the planning and evaluation of exercises to ensure that logistics / supply support concepts are responsive to operational needs. Makes recommendations for improvements where necessary to increase the effectiveness of support required.</li> <li>Determines the need for, prepares, and conducts individual and group training, as required, on areas of interest within the logistics / supply area.</li> <li>Prepares correspondence on a daily basis on a variety of logistics / supply related issues as may be required.</li> <li>As directed, performs a variety of warehousing duties, which require an understanding of the establishment's storage plan.</li> <li>Verifies materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages.</li> <li>Stores, stacks, or palletizes materials in accordance with prescribed storage methods.</li> <li>May operate hand or power trucks in performing warehousing duties.</li> <li>Performs miscellaneous quality assurance duties including inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li> <li>Performs all other position related duties as assigned or requested.</li> </ul> <h4>Minimum position knowledge, skills, and abilities required</h4> <p>Vocational / technical training beyond high school and at least 5 years of job-related experience or equivalent.</p> <h4>Work environment, physical demands, and mental demands</h4> <p>Typical warehouse environment with no unusual hazards, frequent lifting to 20-60 pounds, kneeling, standing, and walking, routinely sitting and constant use of speech / hearing abilities for communication, constant mental alertness, must possess planning / organizing skills, and must be able to work under deadlines.</p> <h4>Other responsibilities</h4> <p><strong>Safety</strong> - Enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid / buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.</p> <p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Quality Policy and carry out job activities in compliance with applicable Quality System documents and customer contracts. Each employee must read and understand his / her Quality Management and Customer Satisfaction responsibilities.</p> <p><strong>Procedure compliance</strong> - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his / her job.</p></p><p></p>

<p>The purpose of the role is to manage and ensure the accurate, timely and compliant delivery of payroll processes, including payroll calculations, statutory deductions and contributions, final dues and related payroll controls and reconciliations, while ensuring compliance with ICRC policies and applicable national laws and regulations.</p><p>The role also provides autonomous HR administrative and absence management support, ensuring the preparation, maintenance of accurate HR documentation and data required for effective HR service delivery.</p><p><br></p><p><b>Relationships</b></p><p>Internally, interacts with site employees, line managers, coordinators, management and HR colleagues.</p><p>Externally, interacts with local administrative authorities, such as Tax and Social Security bodies.</p><p>&nbsp;</p><p><br></p><p><b>Accountabilities &amp; functional responsibilities</b></p><p>Payroll</p><p><br></p><p>The role is responsible for payroll management at the Baghdad Delegation and support Mosul Sub-delegation.</p><p><br></p><p>Manages the monthly payroll (ensures internal control of payroll variables, accurate calculation, social contributions, income taxes and related payments and filing) calculation of final dues, unpaid leave, death or retirement cases.</p><p>Ensures filing of payroll data is managed in the strictly confidential library with the appropriate access management.</p><p>Reviews monthly salary/contribution/income tax reconciliations for Senior HR Officer final validation.</p><p>Process payroll related procedures changes/Updates.</p><p>Helps the Senior HR Officer liaise with national social security and tax offices and legal/fiscal external advisors.</p><p>Monitors the data quality of the collected information worked on (e.g. coming from HRspace or other sources)</p><p>Keeps Strategic System up to date and does regular checks (position management, NRD/EOC dates, profiles)</p><p>Assists the Senior HR Officer&nbsp; &nbsp;with the annual compliance exercise on payroll income tax and social security contributions as well as for audit and accounting controls, Compliance, Test and Monitoring (CTM).</p><p>&nbsp;</p><p><br></p><p><b>HR Administration</b></p><p><br></p><p>Prepare staff contracts, amendments, and extensions, ensuring they are signed and documented appropriately.</p><p>Create and maintain personnel files for all employees, regularly reviewing and updating them, and requesting any missing documents when necessary.</p><p>Issue ICRC ID cards for mobiles and resident’s staff.</p><p>Manages the BAG HR Services Service and Task Management (STM)&nbsp; and attributes requests when relevant.</p><p>Update HRspace with staff absences to ensure accurate attendance records.</p><p>Share updated monthly leave balances with staff and their line managers.</p><p>Share the Resident Staff NoC list on monthly basis with the IM department to ensure compliance and accurate records.</p><p>Share the Medical information update on a weekly basis with the health department and follow up on the medical cards.</p><p>Provide staff with support letters as per request, including work certificates, visa letters, bank letters, etc.</p><p>&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><h4><br></h4><div><p style="font-size: 11px;"><br></p><p style="font-size: 11px;"><b style="font-size: 11px;">Certifications / Education required</b></p><p style="font-size: 11px;">University degree or professional diploma in Human resources or similar field.</p><p style="font-size: 11px;">Fluency in Arabic and Very Good English languages,</p><p style="font-size: 11px;">Computer proficiency, including Microsoft suites, and experience of HR information systems.</p><p style="font-size: 11px;"><b style="font-size: 11px;"><br></b></p><p style="font-size: 11px;"><b style="font-size: 11px;">Professional experience required</b></p><p style="font-size: 11px;">5 years of progressive experience in HR, minimum 3 years’ experience managing payroll, Tax and Social security files.</p><p style="font-size: 11px;">Well established professional relationships with Tax and Social Security directorates.</p><p style="font-size: 11px;">A Very good understanding of Iraq labour laws and country legislation.</p><p style="font-size: 11px;">Experience with Humanitarian organization is an advantage.</p><p style="font-size: 11px;">Very good communication and interpersonal skills.</p><p style="font-size: 11px;">Very good organizational and prioritization skills.</p></div>

<p>The post holder is responsible for the delivery of Ground Security training programs to the Response team through courses and workshops, ensuring that all Response Team Security staff are well-trained with weapons and basic tactics, incident responses and capable of performing their duties efficiently and safely. Additionally, ensuring that other airport workers and stakeholders receive requisite security training and briefings in accordance with mandated international security standards, as required. It includes weapon training and assisting in the conduct of 6-monthly range shoots for Response Team personnel, continuous assessment and improvement of security training procedures and implementing various training methods and best practice to develop and enhance staff skills and performance. All training must be compliant with the Regulatory requirements of ICAO Document 8973 Aviation Security, MOI ROE and the ICAA National Civil Aviation Security Training Program (NCASTP). A solid knowledge of performance management tools, techniques, and utilizing ‘state of the art’ technology, is vital, along with the ability to forge relationships with peers and customers. Key Areas of Responsibility: a) Regulatory requirements: Demonstrate excellent knowledge of all pertinent security regulations and standard operating procedures, the training requirements of the ICAO Document 8973 Security Manual, the ICAA National Civil Aviation Security Training Program (NCASTP) and the MOI Rules of Engagement. b) Lesson Plans & Courses : Assist in the development, and then deliver comprehensive ground security Response training programs, including lesson plans, exercises and instructional materials for all identified training courses – specifically the core regulated security courses for a Response Team Security Officer (RSO), the supervisory and specialist courses for the experienced Response staff (RSS), incident management, Rules of Engagement and for all airport staff the General Security Awareness Training (GSAT) and customer service courses. Create and conduct training sessions on Response Team security protocols, procedures, and regulations. c) Course Preparation & Delivery : Organize and prepare all courses to international standards, quality checked against stated learning objectives, then delivered in the national language of Iraq or, when required, in English. (Ensure all courses, lesson plans, examinations and power point presentations are written in Arabic and English). d) On-Boarding Induction: Assist the HoS Security Training in the conduct of effective induction and orientation sessions for all new security hires. e) Weapon Training: Deliver basic Weapon Training modules to Ground Security Staff including: the safety and operation of weapons, ammunition, marksmanship, dry shooting training, basic tactics and Rules of Engagement. f) Range Shoots: Assist the HoS Response Team (QRF) (Range Conducting Officer), and Range Safety Officers in the conduct and supervision of the 6-monthly range shoots for all Response Team personnel. g) Incident Response Training: Educating staff on how to handle various security incidents, from minor infractions to serious breaches. h) Instructional Design: Apply instructional design methodologies to improve training effectiveness and job performance. i) Examinations: Ensure that all courses and examinations are delivered to the standard, content and required level of knowledge; that examination results are rigorously evaluated & appropriate remedial action initiated where necessary. j) Course Certification: Issue course certificates to successful candidates after course completion. k) Maintaining Records: Maintain accurate records of all training activities, certifications, and employee progress and ensure that staff and training records are properly filed and secured in accordance with Training Manual procedures. l) Methods: Deploy a wide variety of interactive and hands-on training methods, such as simulations and role playing, using visual exercises, varying incident scenarios, and both field and table top exercises, to make learning more engaging & practical. m) Workshops: Assist in organizing GNDSEC workshops and seminars to meet the practical aspects of training needs and staff development. n) Mentorship & On-the-Job training: Provide on-the-job training and mentorship to new staff, offering feedback and addressing areas of low performance. o) Assess and evaluate trainees: Monitor and assess the progress of trainees, providing feedback and guidance to ensure they meet the required standards. p) Maintain training materials: Update and maintain training materials to ensure they are current and effective. q) Currency: Keep current with the latest developments, training trends and industry best practices in airport operations, security regulations, and training methodologies to ensure that the training syllabuses are current and effective. r) Collaborate with stakeholders: Work with the HoS Security Training and with HoS Response, to ensure that training programs and courses meet organizational needs.</p><p>Education: Ground Security Instructor or equivalent, Ground Security Supervisor, Weapon Training Instructor, Managing Safely (IOSH) or equivalent, Protective Security Diploma or equivalent. Experience: Applicant should preferably have a military background. Minimum of 2 years in a Ground/Response Security training instructor role with domestic and/or international experience. Experience of operating in post conflict & multicultural environments. Minimum of 5 years working within an airport or site security establishment. Computer Skills: Knowledgeable in Microsoft Office suite (user´s perspective) and able to manage other specific project/management software, provided the adequate training. Language Skills (Eng., Arabic, other): Solid knowledge and command of written and spoken English (essential) and Arabic (essential). Training Requirements: Ability to deliver training in Protective Security in benign & post conflict environments. Behavioral Competencies: • Delivering Results & Fostering Ownership • Building Customer Value • Networking & Influencing Collaboratively • Leading Teams • Driving Change Technical Competencies: • Designing & executing Training Development syllabuses • Incident Management • Adult education and vocational training principles • Interpersonal & Instructor Skills • Knowledge of Regulations & Policies in the Security Field • Weapon Training Instructor skills</p>

<p>We are seeking an experienced and professional Restaurant Captain to lead our dining room operations at our establishment in Baghdad, Iraq. The Restaurant Captain will be the cornerstone of our front-of-house team, responsible for delivering exceptional guest experiences while maintaining the highest standards of service excellence. This leadership position requires a decisive professional who can manage staff effectively, coordinate seamlessly with kitchen operations, and ensure every guest leaves with a memorable dining experience.</p><p>Lead, supervise, and mentor dining room staff to ensure consistent execution of service standards and procedures</p><p>Greet guests warmly, manage seating arrangements, and coordinate table assignments to optimize flow and guest satisfaction</p><p>Oversee all aspects of table service, including order accuracy, timing, and presentation</p><p>Resolve guest concerns and complaints professionally and promptly, taking decisive action to ensure satisfaction</p><p>Coordinate communication between front-of-house and kitchen staff to maintain service efficiency and quality</p><p>Conduct staff training sessions on service protocols, menu knowledge, and customer interaction techniques</p><p>Monitor compliance with health, safety, and sanitation regulations throughout the dining area</p><p>Manage reservations and special requests, communicating effectively with guests and team members</p><p>Maintain detailed knowledge of menu items, ingredients, and wine or beverage pairings to assist guests</p><p>Perform opening and closing duties, including station setup and inventory checks</p><p>Provide performance feedback to team members and contribute to staff development initiatives</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 years of progressive experience in restaurant service management or fine dining establishments</p><p>Proven leadership and team management skills with the ability to motivate and develop staff</p><p>Exceptional customer service skills with a strong focus on guest satisfaction and experience</p><p>Excellent communication and interpersonal skills in English; multilingual abilities are preferred</p><p>Comprehensive knowledge of fine dining service standards, protocols, and etiquette</p><p>Strong problem-solving abilities and sound judgment in high-pressure situations</p><p>Demonstrated time management skills and ability to prioritize multiple tasks simultaneously</p><p>Knowledge of food safety, health codes, and sanitation regulations</p><p>Professional demeanor with strong attention to detail and organizational skills</p><p>Ability to work flexible hours, including evenings, weekends, and holidays as required</p><p>Experience in training and mentoring hospitality staff is preferred</p><p>Familiarity with wine service and beverage knowledge is advantageous</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Job Description<br><br><p>We are seeking an experienced and professional Restaurant Captain to lead our dining room operations at our establishment in Baghdad, Iraq. The Restaurant Captain will be the cornerstone of our front-of-house team, responsible for delivering exceptional guest experiences while maintaining the highest standards of service excellence. This leadership position requires a decisive professional who can manage staff effectively, coordinate seamlessly with kitchen operations, and ensure every guest leaves with a memorable dining experience.</p><br><ul><li>Lead, supervise, and mentor dining room staff to ensure consistent execution of service standards and procedures</li><li>Greet guests warmly, manage seating arrangements, and coordinate table assignments to optimize flow and guest satisfaction</li><li>Oversee all aspects of table service, including order accuracy, timing, and presentation</li><li>Resolve guest concerns and complaints professionally and promptly, taking decisive action to ensure satisfaction</li><li>Coordinate communication between front-of-house and kitchen staff to maintain service efficiency and quality</li><li>Conduct staff training sessions on service protocols, menu knowledge, and customer interaction techniques</li><li>Monitor compliance with health, safety, and sanitation regulations throughout the dining area</li><li>Manage reservations and special requests, communicating effectively with guests and team members</li><li>Maintain detailed knowledge of menu items, ingredients, and wine or beverage pairings to assist guests</li><li>Perform opening and closing duties, including station setup and inventory checks</li><li>Provide performance feedback to team members and contribute to staff development initiatives</li></ul><br>Qualifications<br><br><ul><li>Minimum 3 years of progressive experience in restaurant service management or fine dining establishments</li><li>Proven leadership and team management skills with the ability to motivate and develop staff</li><li>Exceptional customer service skills with a strong focus on guest satisfaction and experience</li><li>Excellent communication and interpersonal skills in English; multilingual abilities are preferred</li><li>Comprehensive knowledge of fine dining service standards, protocols, and etiquette</li><li>Strong problem-solving abilities and sound judgment in high-pressure situations</li><li>Demonstrated time management skills and ability to prioritize multiple tasks simultaneously</li><li>Knowledge of food safety, health codes, and sanitation regulations</li><li>Professional demeanor with strong attention to detail and organizational skills</li><li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li><li>Experience in training and mentoring hospitality staff is preferred</li><li>Familiarity with wine service and beverage knowledge is advantageous</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>