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<p><strong>Responsibilities:</strong> To oversee and manage all security operations within the hotel, ensuring the safety and security of guests, Heartists, visitors, hotel assets, and property. The Security Manager is responsible for maintaining a safe environment, implementing security procedures, managing the Security team, and ensuring compliance with hotel, Accor, and applicable legal requirements.</p><p><strong>Security Operations</strong></p><ul><li>Oversee and manage the daily operations of the Security Department, ensuring effective security coverage across all hotel areas, including guest areas, back-of-house areas, entrances, parking areas, and other critical locations.</li><li>Ensure the safety and security of guests, Heartists, visitors, contractors, hotel assets, and property.</li><li>Conduct regular security inspections and patrols to identify, prevent, and address potential security risks.</li><li>Ensure proper implementation of access control, visitor management, and other security procedures.</li><li>Monitor CCTV and other security systems, ensuring appropriate and timely responses to identified incidents.</li><li>Ensure all security equipment and systems are properly maintained and operational.</li><li>Respond promptly and professionally to guest and Heartist security concerns.</li><li>Handle sensitive and confidential security matters with discretion.</li></ul><p><strong>Team Leadership &amp; Performance</strong></p><ul><li>Lead, supervise, and motivate the Security team, ensuring professional performance and adherence to departmental standards.</li><li>Monitor team performance, attendance, discipline, and compliance with security procedures.</li><li>Provide regular briefings, coaching, and guidance to Security Heartists.</li><li>Participate in training sessions provided by the hotel's People &amp; Culture Department.</li><li>Ensure the Security Department maintains the required service and operational standards reflected in Heartist engagement and colleague surveys.</li></ul><p><strong>Emergency, Crisis &amp; Incident Management</strong></p><ul><li>Lead the hotel's response to security incidents, emergencies, and crisis situations.</li><li>Thoroughly understand and maintain all emergency response plans, crisis management plans, and required immediate actions.</li><li>Develop, implement, and continuously review training related to Fire &amp; Evacuation Response Plans, including practical firefighting exercises.</li><li>Develop and maintain appropriate emergency response procedures and contingency plans.</li><li>Ensure all incidents are properly investigated, documented, and reported to management.</li></ul><p><strong>Government &amp; Regulatory Compliance</strong></p><ul><li>Liaise with government authorities, police, Civil Defense, and other relevant authorities when required.</li><li>Maintain up-to-date knowledge of applicable local security, safety, and regulatory requirements.</li><li>Ensure compliance with hotel, Accor, departmental, and applicable legal requirements.</li><li>Maintain and regularly review all Security Department Standard Operating Procedures (SOPs) and Local Standard Operating Procedures (LSOPs).</li></ul><p><strong>Risk Management &amp; Continuous Improvement</strong></p><ul><li>Conduct regular security risk assessments and recommend appropriate corrective and preventive measures.</li><li>Identify opportunities to improve security standards, procedures, and operations.</li><li>Submit written recommendations to management regarding the development and improvement of the Security Department.</li><li>Review security procedures regularly and ensure they remain effective and aligned with operational requirements.</li><li>Participate as a permanent member of the Health &amp; Safety Committee and attend relevant Health &amp; Safety meetings.</li></ul><p><strong>General Responsibilities</strong></p><ul><li>Follow all hotel and departmental policies and procedures.</li><li>Follow all applicable Health &amp; Safety, hygiene, and sanitation policies.</li><li>Maintain accurate security records, logs, reports, and documentation.</li><li>Perform any other duties and responsibilities as assigned by management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or relevant diploma in Security Management, Law, Criminology, Law Enforcement, or a related field is preferred.</li><li>Minimum 3 years of Security experience, including at least 2 years in a Security Management or supervisory role.</li><li>Previous experience in a hotel environment is a must.</li><li>Strong knowledge of security procedures, risk management, emergency response, and crisis management.</li><li>Good knowledge of local security regulations and government authority requirements.</li><li>Good command of English is a must.</li><li>Occupational Health &amp; Safety certification is highly regarded.</li><li>Ability to work effectively in a multinational and multicultural environment.</li><li>Strong leadership, communication, decision-making, and problem-solving skills.</li><li>Ability to remain calm and effective under pressure and during emergency situations.</li><li>Fire Safety certification is preferred.</li><li>First Aid certification is preferred.</li></ul>

<p>Responsible for all guests and colleagues within their line of sight, which includes the car park Patrol their designated area only Be alert for fire hazards and unsafe work practices and unsafe conditions Be able to act according to all Emergency Response Plans Maintain good public relations with guests Report for duty at least 15 minutes prior to shift starting time Be present at all daily briefings and de-briefings Know the position and name of every Security Officer on shift Maintain follow up action to ensure adherence to schedules and work standards Be alert for any unusual occurrences and take appropriate action Primarily responsible for safeguarding property, employees and patrons of the hotel Make detailed reports of all occurrences/incidents during your tour of duty. Fill in all incident/accident/end of shift reports without fail after every shift Attend to all other relevant paperwork as needed When reporting for or finishing duty, Security Officers will notify the Director or Assistant Director of Security When assigned for a particular job or function, Security Officers will be guided by job descriptions Security Officers will not discuss/ divulge department details/ information to any other colleagues/outsider/ media failing which defaulter s services will be subject to Progressive Corrective Action up to and including dismissal. Security Officers will be required to use common sense and make judicious decisions. The basic aim being to diffuse the situation as quickly as possible. They will be polite, diplomatic and professional in handling situations, yet firm in upholding the Fairmont s policies and procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Good written and spoken communication skills. Excellent organizational and time management skills. Good interpersonal skills with ability to communicate with guests and all levels of colleagues. Good presentation and influencing skills. Accuracy and attention to details. Self-motivated and energetic. Flexible and able to embrace and respond to changes effectively.</p>

<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</p><p>Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</p><p>Operate and Support Store activities.</p><p>Provide a day out for the whole family.</p><p>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</p><p>Secure an easy buying process from home to home.</p><p>Act as a highly efficient, and staffed, sales mechanism.</p><p>Show home furnishing solutions full of inspiring home furnishing ideas.</p><p>You re the first one to meet our customers making sure meeting their wishes and needs.</p><p>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</p><p>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</p><p>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</p><p>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p><strong>Functional / Technical Skills</strong></p><p>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control.</p><p>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</p><p>Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</p><p>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</p><p>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</p><p>Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks.</p><p>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</p><p>Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone.</p><p>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</p><p>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</p><p>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</p><p>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience working in a customer service or retail environment is preferred. Experience interacting with children and families, childcare environments, or play areas is considered an advantage. Demonstrated ability to provide friendly, helpful, and customer-focused service. Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude. Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset. Good communication and interpersonal skills when interacting with customers and co-workers. Ability to work collaboratively within a team and support colleagues when needed. Basic computer and system literacy to support registrations or operational tasks. Strong attention to safety and responsibility, particularly when working with children in Sm land. Ability to follow operational routines and procedures while maintaining efficiency and service quality. Flexibility to work in different store areas and shifts, supporting the overall customer experience.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Bakery professional assists in preparing baked goods in the early hours, including mixing dough, preparing fillings, and decorating and packaging pastries.</p><p>Key responsibilities:</p><p>· Follow the preparation list set by the chef to determine and organize tasks.</p><p>· Measure and mix ingredients using mixers and other equipment to prepare baked goods, such as cookies, bread, cakes, and more.</p><p>· Decorate finished products and present them appropriately.</p><p>· Inspect ingredients and finished products to ensure each item meets food safety standards and quality controls.</p><p>· Ensure proper storage of all food items and others.</p><p>· Adhere to nutrition, health, and hygiene guidelines.</p><p>· Execute any other kitchen tasks as assigned.</p><p>· </p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Educational qualifications:</p><p>· Diploma in Culinary Arts or related field, or obtaining a relevant professional certification will be an added advantage.</p><p>· Experience of at least two years.</p><p>· Good knowledge of food preparation and presentation.</p><p><br></p><p><br></p></div>

<p><h4>Job Description</h4> <p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will coordinate and supervise the work effort of assigned subordinate maintenance personnel in support of the unit’s daily RPA maintenance operations. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply comprehensive technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p> <p>USAF equivalent position is Avionics Technician Journeyman.</p> <h4>Essential Responsibilities:</h4> <ul> <li>Applies comprehensive technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li> <li>Requires a comprehensive understanding of the interrelationships of circuits and associated systems.</li> <li>Exercises independent judgment and leadership in performing assigned tasks in conjunction with designated direction from Production Staff, Avionics Technician Leads, or Avionics/Com Technician III’s.</li> <li>Uses common and complex test instruments in the performance of assigned duties.</li> <li>Provides technical and directional leadership guidance to lower-level Avionics Technicians.</li> <li>Provides training to lower-level Avionics Technicians.</li> <li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li> <li>Applies technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li> <li>Must be able to work without direct supervision.</li> <li>Performs all other duties as assigned and requested.</li> </ul> <h4>Minimum Requirements</h4> <ul> <li>Must have high school diploma, or have completed relevant military and/or vocational technical school curriculum.</li> <li>Minimum of three years of actual aircraft avionics and/or GCS maintenance experience required.</li> <li>Minimum of one-year actual experience on MQ-9 aircraft/GCS, as an Avionics Technician.</li> <li>Must have comprehensive knowledge of basic and complex electronics maintenance and repair.</li> <li>Must have comprehensive knowledge of RFF systems, components, and accessories.</li> <li>Must possess comprehensive knowledge of technical publications related to aircraft electronics maintenance.</li> <li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li> <li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li> <li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or after the second deployment.</li> <li>Must be able to inspect and operate ground support and auxiliary equipment.</li> <li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li> <li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li> <li>Must be able to deploy to forward locations (other countries) as directed by the government.</li> <li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li> <li>Must be able to speak, read, write, and understand English.</li> <li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li> <li>Must submit updated SF-86 within 30 days of hire start date.</li> <li>Must have current/active state issued driver’s license.</li> <li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li> <li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li> </ul> <h4>Preferred Qualifications</h4> <ul> <li>Current IAT Level II Certification.</li> <li>RPA Deployment Experience.</li> <li>Prior experience as a defense contractor.</li> <li>Avionics Technician experience within the last 10 years.</li> </ul></p><p></p>

<p><h4>Job Description</h4> <p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p> <p>Employee will assemble, disassemble, renovate, transport, load, deactivate, modify, destroy, and handle munitions including missiles, precision, and gravity bombs. Work on the installation, configuration changes, modification, repair, and adjustment of aircraft armament systems and components. Perform maintenance modifications, destruction, and demilitarization of ammunition and explosive components. Operate computer hardware and software utilities and manual records in order to perform stock control and accounting procedures. Inspect bomb release systems and missile launchers to determine need for repair or destruction in support of Reaper Series RPA maintenance.</p> <p>Additionally, employee may conduct inspection, maintenance, and storage of munitions and support equipment. Support weapons loading and armament systems and related matters. Support quality assurance, compliance, continuity, and standardization of munitions programs. Attend weapons safety course, load certification, and related activities. Provide technical inputs to managers in matters of weapons management, inventory, maintenance, loading, and armament systems. Assist with availability and serviceability of munitions to support emerging customer requirements.</p> <p>USAF equivalent position is Munitions/Weapons Technician Apprentice.</p> <h4>Essential Responsibilities:</h4> <ul> <li>Perform basic work in the installation, configuration changes, modification, repair, and adjustment of aircraft armament systems and components.</li> <li>Perform basic maintenance modification, destruction, and demilitarization on ammunition and explosive components.</li> <li>Operate basic computer hardware and software/utilities and manual records in order to perform stock control and accounting procedures.</li> <li>Inspect bomb release systems and missile launchers to determine need for repair or destruction.</li> <li>Assist in management of all inspection, maintenance, and storage of munitions and support equipment.</li> <li>Support quality assurance, compliance, continuity, and standardization of munitions programs.</li> <li>Provide technical inputs to management in matters of weapons management, inventory, maintenance, loading, and armament systems.</li> <li>Maintain weapons certification and currency.</li> <li>Assist with availability and serviceability of munitions to support and meet customer requirements.</li> <li>Perform all other duties as assigned or requested.</li> </ul> <h4>Minimum Requirements:</h4> <ul> <li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li> <li>Minimum of one year of actual aircraft munitions/weapons maintenance experience required.</li> <li>Completed USAF Munitions/Weapons Tech School or DoD equivalent.</li> <li>Must possess basic knowledge of technical publications related to aircraft maintenance.</li> <li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li> <li>Must be able to inspect and operate ground support and auxiliary equipment.</li> <li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li> <li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li> <li>Must be able to deploy to forward locations (other countries) as directed by the government.</li> <li>Must be able to lift, carry, and/or wear military issued equipment in excess of 50 pounds for extended periods.</li> <li>Must be able to speak, read, write, and understand English.</li> <li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li> <li>Must submit updated SF-86 within 30 days of hire start date.</li> <li>Must have current/active state issued driver’s license.</li> <li>Must be able to acquire and maintain a valid flight-line government driver’s license.</li> <li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li> <li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li> </ul> <h4>Preferred Qualifications:</h4> <ul> <li>Associate degree in a relevant career field.</li> <li>RPA deployment experience.</li> <li>Prior experience as a defense contractor.</li> <li>Munitions/weapons experience within the last 10 years.</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li> <li><strong>Related work experience:</strong> No related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<p><h4>Job summary</h4> <p>Responsible for the daily shift operations of housekeeping, recreation/health club and, if applicable, laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR</li> <li>2-year degree from an accredited university in</p><p></p>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our purpose</strong><br> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most — for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <p>In this role, you will support the firm’s commitment to delivering high-quality, compliant, and risk-aware engagements. The role partners closely with engagement teams, leadership, and QRM professionals to embed Deloitte’s quality standards, risk policies, and professional practice requirements across the business.</p> <h4>Key responsibilities</h4> <ul> <li>Support the planning and execution of engagement quality activities, including QA reviews, risk assessments, and governance processes aligned to Deloitte’s Quality Framework.</li> <li>Identify, assess, and monitor engagement risks and quality issues, and support the implementation of mitigation plans with engagement teams.</li> <li>Provide guidance to practitioners on QRM policies, professional standards, and regulatory requirements.</li> <li>Escalate significant quality or risk matters to QRM leadership and engagement partners with clear, practical recommendations.</li> <li>Contribute to the continuous improvement of Deloitte’s QA and QRM frameworks, including people, process, and technology initiatives.</li> <li>Collaborate with teams across the business and Member Firms to promote a strong quality culture and consistent application of QRM principles.</li> <li>Support reviews of large-scale, complex, and high-risk engagements across public and private sector clients.</li> <li>Assist in monitoring compliance with Deloitte policies, professional standards, and regulatory expectations.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track</li> <li>Actively focuses on developing effective communication and relationship-building skills</li> <li>Understands how their daily work contributes to the priorities of the team and the business</li> </ul> <h4>Qualifications</h4> <ul> <li>Undergraduate and/or postgraduate degree from a reputable university in Business Administration or related disciplines.</li> <li>Typically, 3–6 years of experience in professional services, audit, risk, compliance, or quality management.</li> <li>General understanding of engagement risk, professional standards, and quality management principles.</li> <li>Strong data analysis skills, demonstrating the ability to interpret complex datasets, identify trends, and provide actionable insights to support decision-making processes.</li> <li>Advanced skills in data analysis, modeling, automation, and high-quality reporting.</li> <li>Strong experience in reporting, dashboard management, and data visualization.</li> <li>Advanced reporting and dashboarding expertise to deliver actionable insights.</li> <li>Advanced Excel skills, including formulas, pivot tables, and data validation for high-quality reporting.</li> <li>Familiarity with the latest technology in data and workflow tools, e.g. GenAI, CLM, and ServiceNow.</li> <li>Excellent stakeholder management, communication, and analytical skills.</li> <li>Excellent English written and verbal communication skills.</li> <li>Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.</li> <li>Adept at thriving in a fast-paced, high-pressure, deadline-oriented environment.</li> <li>Highly self-motivated, with a demonstrated ability to work independently and effectively.</li> <li>Arabic language is considered an advantage.</li> </ul></p><p></p>

<p>Handle all guest requests promptly and efficiently Communicate internal and external guest requests via Royal Service software Maintain and monitor the Royal Service software system Ensure all requests logged in Royal Service software are followed up according to the hotel s standards Provide information on hotel services Promote internal outlets (Restaurants ) Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering Maintain an excellent relationship with all departments, in particular Housekeeping, Front Office and Engineering Maintain accurate records of all internal and external guest requests and follow-up with the necessary department and/or guests in the pre-determined time frame Maintain excellent communication within the Royal Service department as well as with all other departments Provide guests with in room communication tools and ensure correct set up Handle and distribute faxes, voice messages and written messages for internal and external guests Have full knowledge of the hotel s emergency procedures Maintain a safe working environment Assist Front Office with administrative duties as required Handle all the tasks requested by the manager</p><p><strong>Desired Candidate Profile</strong></p><p>Fluency in English required (verbal &amp; written) Strong telephone skills Excellent telephone manners, telephone voice Strong typing and clerical skills, organized and detail oriented Strong interpersonal skills and English communication skills A hospitality diploma is an asset Knowledge of computerized Front Office systems required with emphasis in Micros - Fidelio based programs (Opera) and Windows, MS Office Suite an asset Prior experience in customer service an asset A passion for guest service Excellent team spirit Ability to handle many conflicting priorities at any given time Able to work well under pressure Must be willing to work shifts (incl. Night shifts) Knowledge of a third language an asset</p>

<p><strong>JOB SUMMARY</strong>&nbsp;</p> <p>The Roving HR Officer provides Human Resource support for the HR department. This role will be responsible for HR operational oversight of key HR functions including Talent Acquisition and management, Staff Relations, and Performance Management support etc.</p> <p>To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.</p> <p><strong>MAIN TASKS AND RESPONSIBILITIES</strong></p> <ul> <li>Act as the primary HR focal point during scheduled rotations or urgent deployments to Zaatari Camp, Azraq Camp, or any other assigned operation sites.</li> <li>Provide direct, accessible HR services to field-based staff, national employees, and incentive-based volunteers (IBVs), addressing inquiries regarding policies, benefits, and contracts.</li> <li>Coordinate field-specific HR administrative workflows, including physical file collection, contract distributions and making sure the contracts are signed by each employee, and time attendance sheet verifications.</li> <li>Participate in reviewing national staff policies and recommend changes/additions/deletions to the HR Manager.</li> <li>Provide support to program and operations staff in interpretation of HR policies and procedures and provide technical support on HR issues, as directed by supervisor.</li> <li>Work with HR and Management on implementation of strategic planning of the department.</li> <li>Conduct regular field travel to project offices, ensure proper implementation of human resources procedures and assist/ support managers in their needs.</li> <li>Maintains compensation databases and ensures employment records are properly maintained in the HR systems (CostPoint, Local HR system)</li> <li>Facilitate the recruitment process and advise the hiring manager on each recruitment stage and prepare regular recruitment tracking reports.</li> <li>Ensure that the recruitment process is fair and transparent and in line with international Medical Corps (IMC) HR policies and procedures.</li> <li>Ensure proper orientation for all new staff; collaborate and coordinate with other departments to provide an engaging and welcoming orientation.</li> <li>Advise and facilitate employee separation process and maintain separation documents in employee file.</li> <li>Assist in updating organograms, maintaining contact lists, and information flow lines regularly.</li> <li>Assist in preparation of employee contracts, and other mandatory documents are signed and filed.&nbsp;</li> <li>Assist in writing personnel letters as required (transfer, promotion, increment, acceptance of resignation and others).</li> <li>Assist in preparation of separation / terminal benefits.</li> <li>Assist HR Management to do periodic turnover analysis.</li> <li>Ensure that all the personnel files are kept in safe custody and are updated on a regular basis. Also, ensure that the required documents are uploaded on shared cloud system (Office 365).&nbsp;</li> <li>Support HR Management to ensure that performance reviews are processed timely and filed.</li> <li>Supports country program supervisors and staff in the goal setting, end of probation or annual performance reviews ensuring proper documentation of performance appraisals.</li> <li>Supports country program supervisors to identify training needs or performance gaps of staff.</li> <li>Support the audit and compliance process and provide the documentation after reviewed by HR Management.</li> <li>Perform other related duties as requested</li> </ul> <p><strong>MINIMUM QUALIFICATIONS</strong></p> <ul> <li>Typically, a bachelor's degree in a related area. A degree in HR management is preferable. An equivalent combination of relevant education and experience may be substituted as appropriate.</li> <li>&nbsp;Typically, 3+ years’ experience as a HR Officer</li> <li>Previous experience with International Medical Corps is a plus</li> <li>Knowledge of local labor laws</li> <li>Experience with human resource information system would be an added advantage</li> <li>Knowledge of principles and procedures for staff recruitment, selection, training, compensation and benefits, job design, labor relations and negotiation, and Human Resources Information Systems.</li> <li>&nbsp;Knowledge and understanding of local employment standards</li> <li>&nbsp;Strong MS Office and the ability to use technology to collaborate</li> <li>&nbsp;Good conflict management skills</li> <li>&nbsp;Excellent communication and interpersonal skills.</li> <li>Excellent planning and organizing skills.</li> <li>Ability to work effectively and collaborate with others</li> <li>Ability to maintain confidentiality and foster trust and respect.</li> <li>Self-motivated, highly organized and detail oriented.</li> <li>Flexible, comfortable with deadlines and able to work well under pressure.</li> <li>&nbsp;Ability to perform multi-tasking.</li> </ul> <p><strong>Ethical Conduct at International Medical Corps</strong></p> <p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p> <p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p> <p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p> <p><strong>Equal Opportunities&nbsp;</strong></p> <p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>

<p>This consultant will be paid on a 50% P4 Level according to the following schedule of Deliverables and Timelines:</p><ul><li>Deliverable 1 / End of Month 1 - First Draft: 2026/2027 Class Formation Draft 2026/2027 Class Formation Guidelines/Framework including: planning assumptions, enrolment projections, draft class section tables, and staffing allocation model, for review by HQA and Field teams.</li><li>Deliverable 2 / End of Month 2 - Technical Assessment Report: Technical assessment of the progress achieved in automating the class formation process, including: inventory of current tools, gap analysis of remaining manual processes, identified risks and constraints, and key recommendations for next steps.</li><li>Deliverable 3 / End of Month 3 - Final Report with Next Steps &amp; Roadmap: Final document incorporating stakeholder feedback from Deliverables 2 and 3, including: executive summary, agreed next steps, and a practical time-bound roadmap for completing and institutionalising the automated class formation process.</li></ul><p>Work Location: Remote/Home based</p><p>Expected duration: 3 Months</p><p>UNRWA provides free, quality basic education to over 500,000 Palestine refugee students across Jordan, Lebanon, Syria, the West Bank, and the Gaza Strip. The Education Department at HQ Amman (HQA) leads strategic planning, policy development, and technical support to five Field offices. A central pillar of annual education operations is the class formation (school mapping) process, which determines the number and composition of class sections, the allocation of teaching staff, and the optimal use of school space across all Fields. This process is currently supported by a suite of Excel-based tools and partial automation, with ongoing efforts to fully systematise and digitalise the workflow. UNRWA seeks an experienced Educational Planner to support the preparation of the 2026/2027 class formation cycle, conduct a technical assessment of the automation progress achieved to date, and produce a clear roadmap of next steps to complete and institutionalise the automated process. Under the direct supervision of the Deputy Director of Education Programme, the consultant will undertake the following tasks:</p><p><strong>First Draft of the 2026/2027 Class Formation</strong></p><ul><li>Review existing class formation methodologies, norms, standards, and planning parameters applied across the five Fields.</li><li>Consult with relevant HQ and Field education planning staff to consolidate and review lessons learned from the 2025/2026 class formation cycle.</li><li>Analyse enrolment projections, staffing ratios, space utilisation data, and applicable policy assumptions.</li><li>Produce the first draft of the 2026/2027 Class Formation Guidelines/Framework, including planning assumptions, draft class section tables, and staffing projections.</li></ul><p><strong>Technical Assessment of Class Formation Automation</strong></p><ul><li>Review existing automation tools, algorithms, databases, and workflows (including Excel-based models and any digital systems) currently used in the class formation process.</li><li>Assess the degree of automation achieved to date across the class formation lifecycle (data input, calculation, validation, output generation, and dissemination).</li><li>Identify remaining manual processes, bottlenecks, data quality risks, and governance gaps.</li><li>Evaluate technical and operational requirements for scaling and sustaining a fully automated class formation process.</li><li>Document findings, strengths, constraints, and opportunities in a structured technical assessment report.</li></ul><p><strong>Final Document with Recommended Next Steps</strong></p><ul><li>Facilitate consultation with HQA Education Planning team and relevant Field focal points to validate findings and recommendations.</li><li>Consolidate feedback and define prioritised next steps for completing the automation of the class formation process.</li><li>Develop a practical and time-bound roadmap for the next phase of automation development and institutionalisation.</li><li>Prepare the final report, incorporating all feedback and including an executive summary for senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master's or equivalent) from an accredited institution in Education Planning, Economics of Education, Statistics, Data Analytics, Information Systems, Public Policy, or a related field.</li><li>A Bachelor's degree with significant additional relevant experience may be considered in lieu of a Master's degree.</li><li>Minimum 7 years of relevant professional experience in education planning, school mapping, enrolment management, or education data systems. Including at an international level of which a minimum of 2 continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport, or a national identity number is desirable.</li><li>Demonstrated hands-on experience in class formation, education resource allocation, and/or school mapping processes at system level.</li><li>Proven experience in data analysis and the development or use of planning tools, including advanced Excel modelling and/or automated data systems.</li><li>Experience in EMIS, education databases, or process automation in the education sector.</li><li>Strong analytical skills and capacity to synthesise complex data into clear, actionable recommendations.</li><li>Experience working with UN agencies, international organisations, or refugee education systems is desirable.</li><li>Familiarity with UNRWA's education system, class formation process, or EMIS is desirable.</li><li>Experience with automation tools, scripting, or digital planning system development is desirable.</li><li>Knowledge of education planning in conflict-affected or resource-constrained contexts is desirable.</li><li>Excellent written communication skills in English, including the ability to produce concise technical reports and guidelines.</li></ul>

<p>Program Oversight: Develop and manage daily entertainment programs. Team Leadership: Supervise and motivate entertainers and support staff. Resource Planning: Allocate resources effectively to meet entertainment goals. Guest Relations: Interact with guests to promote activities and gather feedback. Compliance: Ensure adherence to safety standards and policies.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability. Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements. Food Safety &amp; Hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, and maintenance, communication, and preparation practices across all departments. Degree in Hospitality or Entertainment Management. Proven experience in managing entertainment teams. Creative thinking and strong communication skills. Budget and resource management experience.</p>

<p>POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<p>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p><p>The Job in a Nutshell We are looking for a Senior Full-Stack Engineer to join the Optimization Team and take ownership of the internal tools we build for Foodics' sales, operations, and support functions. This role is highly hands-on and end-to-end you will own products from idea to production: frontend, backend, infrastructure, and the stakeholder conversations that shape what gets built. You will work as the engineering counterpart to a small, fast-moving team that ships internal systems used directly by the business, often without the luxury of detailed specs or established playbooks.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years of professional full-stack engineering experience with the receipts to back it up production systems you've shipped and supported.</li><li>Strong command of modern JavaScript/TypeScript across the stack: React on the frontend, Node.js/Express (or similar) on the backend.</li><li>Proficiency in SQL and hands-on experience with relational databases, especially PostgreSQL.</li><li>Real, day-to-day fluency with AI coding agents you treat them as production tools, understand their failure modes, and have shipped meaningful work with them.</li><li>Demonstrated ability to deliver complete products end-to-end without waiting for detailed requirements or product specs.</li><li>Comfortable owning infrastructure: deploying to a cloud provider (GCP, AWS, or Azure), managing secrets, and operating production services.</li><li>Strong written and verbal communication in English you will work with non-engineering stakeholders daily.</li><li>High-agency mindset: you close the loop without being asked twice and surface risks early.</li><li>Based in Egypt or Jordan with the legal right to work there.</li></ul><p>Nice to have</p><ul><li>Direct experience deploying and operating on Google Cloud Platform (Cloud Run, Cloud SQL, Secret Manager).</li><li>Familiarity with PostgREST, row-level security, and database-level authorization patterns.</li><li>Experience integrating with Salesforce, Saudi-specific APIs (Wathq, Nafath), or payment platforms.</li><li>Background in SaaS, FinTech, or operations-heavy companies.</li><li>Arabic language skills, for engaging with regional integrations and documentation.</li><li>Open-source contributions or public technical writing.</li></ul>

<p>About the Role: We're looking for a Senior Account Manager to own erad's top-up book end to end - from qualifying through disbursement - while leading retention on flagged accounts. You'll run a portfolio against a revenue and retention target and help shape erad's next cross-sell initiative.</p><p>What You'll Do:</p><ul><li>Develop and maintain a lightweight customer tiering model based on established policies and data.</li><li>Schedule and conduct tiered check-ins with clients, adhering to the cadence assigned to each tier.</li><li>Manage CSAT/NPS surveys following each completed top-up and accurately log all responses.</li><li>Manage the early-warning list for client retention and route flagged accounts to the retention offer checklist for follow-up.</li><li>Support the entire lifecycle of top-ups, including qualification, outreach, structuring, and disbursement.</li><li>Ensure top-up and retention reporting numbers are consistently current and accurate.</li><li>Promptly escalate at-risk accounts and identify unusual patterns in client behavior.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Who We're Looking For:</p><p>Education/Certifications: Bachelor s degree in business, finance, or a related field, or equivalent practical experience.</p><p>Experience: 5+ years of experience in account management or customer-facing roles.</p><p>Technical Skills: Proficiency in using spreadsheets and working with structured data.</p><p>Languages: Fluency in both Arabic and English.</p><p>Familiarity: Experience with CRM or other account management tools is a plus.</p>