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<p>بەشی فرۆشتن | Sales مندوب مبيعات</p><p>شوێن: هەولێر</p><p> کۆمپانیا: کۆمپانیای دۆزەر بۆ فرۆشتن و گواستنەوەی پارچەی یەدەگی ئۆتۆمبیل ⸻</p><p>هەڵی کاری بەردەست 6 کارمەندی بەشی فرۆشتن (ڕەگەزی نێر) ⸻</p><p> مەرجەکان</p><p> بۆ کارمەندانی بەشی فرۆشتن:</p><p>شارەزایی لە بەکارهێنانی کۆمپیوتەر</p><p>توانای زیادکردنی داتا و کارکردن لەسەر سیستە</p><p> بۆ کارمەندی ژمێریاری: </p><p>دەرچووی کۆلێژی ژمێریاری</p><p> شارەزایی تەواو لە Microsoft Office </p><p> باشترە شارەزاییان هەبێت لە جۆر، براند و پارچەکانی ئۆتۆمبیل</p><p>زمانی کوردی بزانن، و ئەگەر عەرەبی یان ئینگلیزی بزانن هەلی وەرگرتنیان زیاتر دەبێت </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Salah Aldeen who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, experience and competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><i><span>Behavioral</span></i></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><em><span>Technical</span></em></p><br><ul><li><p><span>Oral & written Communication</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<p>Hiring a Sales professional to grow the shipping container client base on the weekly vessel service to Iraq. You will identify and meet new clients — freight forwarders, direct shipper and NVOCC— to secure bookings and build lasting relationships. Responsibilities include achieving volum</p>
<h2 class="h5">Job description</h2>
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Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire </span><span>Customer Service Representative, </span><span>who are responsible</span><span> for </span><span>handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
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<span>About the Role: We are hiring a Logistics Sales Representative to expand our client base in shipping and cross‑border logistics services.<br> Responsibilities: Prospect and acquire new logistics clients.<br> Negotiate pricing and contracts with customers.<br> Develop and manage client pipelines.<br> Report on market trends and customer needs.<br> Collaborate with operations teams to ensure service delivery.<br> Qualifications: Experience in logistics or freight sales.<br> Strong customer service orientation.<br> Knowledge of international trade regulations.<br> Ability to work independently and meet sales targets.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Purpose of the Job
<br></span><p><span><span><span>The Freight Operation Manager will provide customer management teams with best solution that can increase the product revenues and profit at the same time enhance freight product operations service, efficiency and reduce direct and indirect cost. As a Freight Operation manager at Aramex, you will be the primary point of contact for clients regarding freight inquiries. the role is pivotal in maintaining strong client relationships, while also delivering tailored freight solutions to meet their specific needs. You will play a crucial part in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities</span></span></span><span><span><span><span><span>.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li>Cultivate and nurture strong relationships with clients to foster loyalty and retention.</li>
<li>Negotiate competitive rates with carriers, agents, and offices to secure the best and lowest pricing for clients.</li>
<li>Exceed overall freight targets for assigned customers through proactive management and strategic initiatives.</li>
<li>Provide the Station Manager and the CMT with effective market data. This may include information about the competition, upcoming projects, product statistics and product profitability reports, etc. </li>
<li>Conduct training for CMTs and other department new hires when needed to improve the products awareness within country and ensure they CMT are selling the product effectively.</li>
<li>Identify employees with high potential and propose career development plan.</li>
<li>Facilitate the communication between the CMTs and Operations teams. </li>
<li>Help the CMT resolve any operational related problem </li>
<li>Share the updated sales and pricing list with CMTs and ensure CMTs are abiding with the list </li>
<li>Assist the CMTs and operations with shipments that need special shipping requirements </li>
<li>Help the CMT resolve any operational related problem </li>
<li>Report the status of the product to the country manager on monthly basis </li>
<li>Visit customers with CMTs on regular basis and offer solutions for their special projects </li>
<li>Participate in product exhibitions where his potential customers visiting or participating </li>
<li>Approve Amendment Request Notice (ARNs) </li>
<li>Provide CMTs with Rates for tenders </li>
<li>Support the CMTs in customizing customers offers when needed </li>
<li>Communicate to the teams/ customers new campaigns </li>
<li>Share the special discounts rates with CMTs </li>
<li>Adhere to company HSSE, compliance and sustainability corporate policies and standards <br> </li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in supply chain management, Logistics, Business Administration, International Business, or a related field is often preferred.</span></span></span></li>
<li><span><span><span>3-5 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes.</span></span></span></li>
<li><span><span><span>Proven experience in customer service and managing key business clients.</span></span></span></li>
<li><span><span><span>Familiarity with CargoWise is preferred.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</span></span></span></li>
<li><span><span><span>Excellent written communication skills.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Interpersonal Skills<br>Team Collaboration<br>Adaptability<br>Resilience<br>Problem Solving<br>Leadership Skills<br>Time Management<br>Decision Making<br>Negotiation Skills<br>Coaching<br>Problem Solving And Critical Thinking<br>
</div>
<p>We are looking for an energetic and passionate Field Sales Representative to visit beauty and makeup stores directly, promote our products, and handle orders. This role involves daily field visits to stores, building strong relationships with clients, and increasing sales by ensuring product availability.</p><p> </p><p>The role depends on daily field visits to stores to build strong relationships with clients and increase sales by ensuring product availability.</p><p> </p><p>Key Responsibilities</p><ul><li>Visit beauty stores on a daily basis</li><li>Present new products to clients</li><li>Take orders and follow up with the company</li><li>Ensure products are well displayed in-store</li><li>Follow up on stock levels and report to the company</li><li>Build strong relationships with store owners</li></ul><p>Requirements</p><p>• Experience in makeup or working with beauty stores preferred • Sociable personality with strong people skills • Commitment and daily follow-through • Prior experience as a sales representative</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Kirkuk who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets about sales or information on products/services.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets</li>
<li>Implement Direct Sales policies and procedures</li>
<li>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfillment of their needs and requirements</li>
<li>Coordinate with billing and collection control to re-activate accounts / update account status to ensure up-to-date customer information at all times</li>
<li>Coordinate new outlets needs in terms of manpower, logistics, equipment, maintenance and other needs to ensure efficient launching and operations</li>
<li>Act as quality control on the Sales Representatives and report their failures to the Senior Sales Representative to tackle areas for development and training</li>
<li>Handle the opening of direct sales new branches and exchange offices and coordinate their needs in terms of manpower, logistics, equipment, policies and procedures, forms, brochures, marketing material and other needs to ensure efficient operations</li>
<li>Handle existing branches renovations/visit branches periodically to check maintenance requirements ensuring an adequate work environment for a healthy customer experience</li>
<li>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedback/customer transactions and interactions as needed to track achievements and get recommendations</li>
<li># of non-compliance to direct sales policies and procedures</li>
<li>Average handling time (Time from initial customer request to closing the request)</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p>
<ul>
<li>Bachelor s degree in a business administration-related field or equivalent</li>
</ul>
<p><strong>Experience</strong></p>
<ul>
<li>Up to 2 years of experience in related field</li>
</ul>
<p><strong>Competencies</strong></p>
<p>Behavioral</p>
<ul>
<li>Serving our Customers</li>
<li>Achievement Driven</li>
<li>Information Seeking</li>
<li>Relationship Building</li>
</ul>
<p>Technical</p>
<ul>
<li>Oral & written Communication</li>
<li>Managing Information</li>
</ul>
<p>Technology Application</p>
<ul>
<li>IT user support</li>
<li>Sales Management</li>
</ul>
<p>IDE Competency</p>
<ul>
<li>Courage to Engage</li>
<li>Addressing Bias</li>
<li>Allyship</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
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Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Kirkuk who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets about sales or information on products/services.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfillment of their needs and requirements</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts / update account status to ensure up-to-date customer information at all times</span></p><br></li><li><p><span>Coordinate new outlets needs in terms of manpower, logistics, equipment, maintenance and other needs to ensure efficient launching and operations</span></p><br></li><li><p><span>Act as quality control on the Sales Representatives and report their failures to the Senior Sales Representative to tackle areas for development and training</span></p><br></li><li><p><span>Handle the opening of direct sales new branches and exchange offices and coordinate their needs in terms of manpower, logistics, equipment, policies and procedures, forms, brochures, marketing material and other needs to ensure efficient operations</span></p><br></li><li><p><span>Handle existing branches’ renovations/visit branches periodically to check maintenance requirements ensuring an adequate work environment for a healthy customer experience</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedback/customer transactions and interactions as needed to track achievements and get recommendations</span></p><br></li><li><p><span># of non-compliance to direct sales policies and procedures</span></p><br></li><li><p><span>Average handling time (Time from initial customer request to closing the request)</span></p><br></li></ul> <br> <br><br> Education, experience and competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><i><span>Behavioral</span></i></p><br><ul><li><p><span>Serving our Customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><p><em><span>Technical</span></em></p><br><ul><li><p><span>Oral & written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br><p><span>Technology Application</span></p><br></li><li><p><span>IT user support</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><strong>Medical Representative</strong></p><br>
<p><strong>Sales</strong></p><br>
<p><strong>Baghdad, Iraq </strong></p><br><p>Drive meaningful impact in healthcare while building relationships that help defeat diabetes, obesity and rare diseases across Iraq.</p><br> <p><strong>Your new role</strong></p><br>
<p>As a Medical Representative for our Diabetes, Obesity and Rare Disease portfolio, you'll be the vital connection between Novo Nordisk's life-changing therapies and the healthcare professionals who prescribe them. Based in Baghdad and reporting to the District Sales Manager, you'll combine strategic thinking with relationship-building to expand access to treatment for patients across your territory.</p><br>
<p>Your responsibilities will include:</p><br>
<ul>
<li>Promoting and selling our Diabetes, Obesity and Rare Disease products to healthcare providers, ensuring they have the information and resources needed to make informed treatment decisions.</li>
<li>Building and maintaining strong, trust-based relationships with healthcare professionals and key decision-makers in your territory.</li>
<li>Developing and executing strategic territory plans that achieve sales targets and drive sustainable business growth.</li>
<li>Staying current with the latest developments in diabetes, obesity and rare disease fields, and providing feedback to internal teams to support product improvement and innovation.</li>
<li>Collaborating with cross-functional teams to ensure seamless execution of sales strategies and initiatives.</li>
<li>Managing your territory effectively, including regular travel to meet with healthcare professionals across Baghdad.</li>
</ul> <p><strong>Your new department</strong></p><br>
<p>As part of International Operations, you will join our largest operational unit. Covering 194 countries and 95% of the world's population, more than 18,000 of us work passionately to serve 35 million patients each day. With a promise to outperform the competition, we continue to be the growth driver for Novo Nordisk, and to improve health at scale across the globe.</p><br>
<p>Within International Operations, our Diabetes, Obesity and Rare Disease team in Baghdad is dedicated to transforming patient outcomes across Iraq. We work in a fast-paced, collaborative environment where passion for patients drives everything we do. Our team is committed to ensuring healthcare professionals have access to innovative treatments that make a real difference in the lives of people living with serious chronic diseases.</p><br> <p><strong>Your skills & qualifications</strong></p><br>
<p>We're looking for a driven Medical Representative who thrives in building relationships and achieving results. To succeed in this role, you'll bring:</p><br>
<ul>
<li>Bachelor's degree in pharmaceutical sciences and active registration with the Iraqi pharmacist's syndicate (mandatory requirement).</li>
<li>1-2 years of experience in the pharmaceutical industry as a Sales Representative.</li>
<li>Strong knowledge of the diabetes and obesity market, including key competitors and industry trends.</li>
<li>Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with healthcare professionals.</li>
<li>Proven track record of meeting or exceeding sales targets.</li>
<li>Ability to work independently and manage your territory effectively with strong self-motivation.</li>
<li>Valid driver's license and willingness to travel regularly within the assigned territory, both domestically and abroad.</li>
<li>Fluency in both Arabic and English.</li>
</ul> <p><strong>Working at Novo Nordisk </strong></p><br>
<p>Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long-term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. When you join us, you're not just starting a job – you're becoming part of a story that spans generations.</p><br> <p><strong>Deadline: June 4, 2026</strong></p><br><p><span><span><span>We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.</span></span></span></p><br> <p><span><span><span>At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.</span></span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire </span><span>Customer Service Representative - Kut, </span><span>The jobs at this level are responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><span>Education </span></p><br><ul><li><p><span>Bachelor’s degree in business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience </span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies </span></p><br><p><span> Behavioural</span></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral &Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2398 - Direct Sales Customer Service Representative-Salah Aldeen • Operation Zain Iraq • Division Commercial • Location Iraq - Salah Al-deen • Closing Date 11-Jul-2026</p><p>Role Purpose Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Salah Aldeen who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</p><p>Key Responsibilities</p><ul><li>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</li><li>Implement Direct Sales policies and procedures.</li><li>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</li><li>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</li><li>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</li><li>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</li><li>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</li><li>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education</p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li></ul><p>Experience</p><ul><li>Up to 2 years of experience in related field</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral & written Communication</li><li>Technology Application</li><li>Sales Management</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Contract Length : 12 months with possibility to extension Project Country: Iraq Location : Prague/Erbil Iraq, based in Prague with approximately quarterly (1/3 of working time) travels to Erbil/Iraq Line Manager: Deputy Regional Director for Middle East Position Summary As PIN s team leader for the Iraq Project Country, the CR will be directly representing PIN at meetings with authorities, financial institutions , ensuring smooth relations and compliance with legislation, registration, and financial requirements with both the Kurdish and Federal Iraqi governments. The role will also cover oversight of program and operational functions of HR, procurement and logistics, security management, and work closely in partnerships with the regional staff at HQ. The role provides strategic oversight of programme implementation and serves as PIN s primary representative with donors and external stakeholders. Key priorities include identifying and securing new funding opportunities, establishing strategic implementation partnerships, and guiding PIN through a critical transition as humanitarian funding declines and new opportunities emerge though tenders, government partnerships, and development-focused financing. The Country Representative will support the programme s alignment with the Durable Solutions and Area-Based Coordination frameworks , as well as national development priorities and the Iraqi Ministry of Planning s strategic vision. The CR line manages the Program Manager & Program Coordinator, MEAL Officer, Operation Officer, Finance & Administrative Manager. Duties and responsibilities Strategic Leadership and Coordination • Represents PIN in Iraq regional and federal authorities, donors, humanitarian coordination mechanisms, UN agencies, Alliance 2015 members, other INGOs; • Ensures alignment of the Project Country (PC) with PIN HQ requirements, initiative, and strategies; • Monitors and analyses the political, humanitarian and socio-economic context. Based on the analysis and in collaboration with the Field team and HQ, review the missions strategies, the identification of funding opportunities, and contribute to the design of initiatives and new projects; • Ensures program, fundraising, and partnership engagement align with PC strategy within the thematic pillars of education, civic society and inclusive governance, livelihoods and economic empowerment, and climate adaptation; • Works with the Regional Grants Focal Points and/or IFU to identify and actively pursue new funding opportunities and explore different funding mechanisms (bilateral funding, consortiums, private funding, foundations, and other non-traditional donors etc.); • Engages in humanitarian advocacy initiatives and policy dialogues and oversees internal and external communications; • Ensures efficient internal coordination at the mission level and with HQ, reporting to the Deputy Regional Director, and working closely with the Institutional Fundraising Unit, Program Strategy & Impact Department, Compliance, Regional Logistics Coordinator and the Regional Head of Systems and Operations; • Leads the Iraq PC and provides senior management capacity for the PC office. • Ensures expats who are stationed in Erbil receive the requisite duty of care while deployed on behalf of PIN. Program Oversight • Ensures the conditions (cooperation in between well-staffed departments in place, logistics for operations in the field, etc.) for good project management/implementation are in place and navigates Program managers/coordinators towards quality programming and program development (proper use of project tools and planning to achieve targets); • Ensures good staffing situation in the department; • Ensures effective coordination and communication is established between program team and donors; • Supports Program managers in monitoring progress of project timelines, identifying risks, and troubleshooting solutions with program staff; • Ensures PMs are trained and equipped with PIN finance systems and procedures in order to maintain spending targets and financial accountability; • Seeks - jointly with the Program managers - ways to drive innovative programming solutions in cooperation with PIN s Program Strategy & Impact Department (PSI), to identify PIN s niche in-country and fundraise; • Oversees directions given to the local partnership agenda seeking opportunities to identify and develop national partners who align with the CP programmatic pillars and geographic priorities (driven primary by assigned Program staff and Global Partnerships Advisor). Operations Oversight • Provides leadership and oversight to the IRQ CP by supporting deployed staff through promotion of team spirit and staff conflict management; • Ensures the country budget is being spent in line with internal agreements and that no additional costs are being born Country Representative is an owner of the mission budget • Promotes a culture of respect, personal responsibility, transparency, openness; • Actively represents the CP at the meetings with the governmental authorities, financial institutions and others; • Ensures that systems and operations support the implementation of the CP strategy and that procedures and regulations are implemented in full transparency and in accordance with donor and PIN rules; • Ensures adequate staffing of all supervised departments in order to achieve efficient delivery of People in Need s (PIN) CP; • Ensures that staff have developed capacity building plans and are held accountable to their own learning needs; • In coordination and with the support of the Finance CP Coordinators on HQ level, oversees the mission economy; • Supports cooperation of the CP departments during strategy, audit, CP reviews; Supports coordination of CP based operations department with HQ support focal points such as Regional Logistics and HR Coordinators • </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Significant previous experience with managing finance, logistics and procurement and HR;</li><li>Experience with team management and supervision, and interest in building capacity of local staff;</li><li>Experience of working in a humanitarian and/or development organization, including in developing and delivering processes/procedures and policies compliant with main international donors (previous experience with EU funding and UN is an asset);</li><li>Experience leading the design and writing of high-quality proposals aligned with donor priorities and organizational strategy;</li><li>Excellent communication skills, fluent spoken and written English;</li><li>IT literacy, advanced knowledge of MS Excel;</li><li>Strong coordination, critical analysis and problem-solving skills;</li><li>Responsible and systematic, and ability to organize and plan effectively;</li><li>Ownership, independence, proactive approach, flexibility;</li><li>Ability to work in difficult conditions and under pressure.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire </span><span>Customer Service Representative, </span><span>who are responsible</span><span> for </span><span>handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>Duties and responsibilities</b></p><p>Strategic Leadership and Coordination</p><ul><li>Represents PIN in Iraq regional and federal authorities, donors, humanitarian coordination mechanisms, UN agencies, Alliance 2015 members, other INGOs;</li><li>Ensures alignment of the Project Country (PC) with PIN HQ requirements, initiative, and strategies;</li><li>Monitors and analyses the political, humanitarian and socio-economic context. Based on the analysis and in collaboration with the Field team and HQ, review the missions strategies, the identification of funding opportunities, and contribute to the design of initiatives and new projects;</li><li>Ensures program, fundraising, and partnership engagement align with PC strategy within the thematic pillars of education, civic society and inclusive governance, livelihoods and economic empowerment, and climate adaptation;</li><li>Works with the Regional Grants Focal Points and/or IFU to identify and actively pursue new funding opportunities and explore different funding mechanisms (bilateral funding, consortiums, private funding, foundations, and other non-traditional donors etc.);</li><li>Engages in humanitarian advocacy initiatives and policy dialogues and oversees internal and external communications;</li><li>Ensures efficient internal coordination at the mission level and with HQ, reporting to the Deputy Regional Director, and working closely with the Institutional Fundraising Unit, Program Strategy & Impact Department, Compliance, Regional Logistics Coordinator and the Regional Head of Systems and Operations;</li><li>Leads the Iraq PC and provides senior management capacity for the PC office.</li><li>Ensures expats who are stationed in Erbil receive the requisite duty of care while deployed on behalf of PIN.</li></ul><p>Program Oversight</p><ul><li>Ensures the conditions (cooperation in between well-staffed departments in place, logistics for operations in the field, etc.) for good project management/implementation are in place and navigates Program managers/coordinators towards quality programming and program development (proper use of project tools and planning to achieve targets);</li><li>Ensures good staffing situation in the department;</li><li>Ensures effective coordination and communication is established between program team and donors;</li><li>Supports Program managers in monitoring progress of project timelines, identifying risks, and troubleshooting solutions with program staff;</li><li>Ensures PMs are trained and equipped with PIN finance systems and procedures in order to maintain spending targets and financial accountability;</li><li>Seeks - jointly with the Program managers - ways to drive innovative programming solutions in cooperation with PIN s Program Strategy & Impact Department (PSI), to identify PIN s niche in-country and fundraise;</li><li>Oversees directions given to the local partnership agenda seeking opportunities to identify and develop national partners who align with the CP programmatic pillars and geographic priorities (driven primary by assigned Program staff and Global Partnerships Advisor).</li></ul><p>Operations Oversight</p><ul><li>Provides leadership and oversight to the IRQ CP by supporting deployed staff through promotion of team spirit and staff conflict management;</li><li>Ensures the country budget is being spent in line with internal agreements and that no additional costs are being born Country Representative is an owner of the mission budget</li><li>Promotes a culture of respect, personal responsibility, transparency, openness;</li><li>Actively represents the CP at the meetings with the governmental authorities, financial institutions and others;</li><li>Ensures that systems and operations support the implementation of the CP strategy and that procedures and regulations are implemented in full transparency and in accordance with donor and PIN rules;</li><li>Ensures adequate staffing of all supervised departments in order to achieve efficient delivery of People in Need s (PIN) CP;</li><li>Ensures that staff have developed capacity building plans and are held accountable to their own learning needs;</li><li>In coordination and with the support of the Finance CP Coordinators on HQ level, oversees the mission economy;</li><li>Supports cooperation of the CP departments during strategy, audit, CP reviews; Supports coordination of CP based operations department with HQ support focal points such as Regional Logistics and HR Coordinators</li><li>Ensures full respect of PIN s administrative, HR, financial, logistics procedures; ensures the CP based teams</li><li>Together with RHOSO supervises the implementation and periodic review of PIN s international and national HR policies in collaboration CP and HQ-based staff;</li><li>Reviews and suggests changes in the HR structure according to the strategy, CP/context needs, budget, and potential funding;</li><li>Identify, support, and coordinate with the hubs and HQ capacity building activities to strengthen and develop the capacity of the team;</li><li>Oversee investigations related to the reporting of breach of PIN Code of Conduct or other disciplinary issues;</li><li>Line manages the Iraqi Finance Department, supports communication between Finance and other departments with special focus on budget management;</li><li>Supervises and advises to CP Operations department and makes sure Annual Procurement Plan is developed and maintained by all stakeholders;</li><li>Ensures that all obligations towards local authorities (annual audit, annual reports, fiscal financial reports, tase etc.) are respected and met in a timely manner;</li><li>Ensures that all taxes are paid in line with national regulatory framework;</li><li>Ensures that tax exemption (when possible) will be applied by NGO;</li><li>Ensures that all agenda related to permits, licenses, and registrations are dealt with as and when required;</li><li>Together with RHOSO ensures that respective operational departments are familiar with donors conditions-requirements, makes sure they are respected.</li></ul><p>Security Management</p><ul><li>Oversees the mission s Safety and Security Management Plan (SSMP), evacuation, and medical plans and ensures that the documents are kept up-to-date and well disseminated with support from the Regional Security Advisor;</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Significant previous experience with managing finance, logistics and procurement and HR;</li><li>Experience with team management and supervision, and interest in building capacity of local staff;</li><li>Experience of working in a humanitarian and/or development organization, including in developing and delivering processes/procedures and policies compliant with main international donors (previous experience with EU funding and UN is an asset);</li><li>Experience leading the design and writing of high-quality proposals aligned with donor priorities and organizational strategy;</li><li>Excellent communication skills, fluent spoken and written English;</li><li>IT literacy, advanced knowledge of MS Excel;</li><li>Strong coordination, critical analysis and problem-solving skills;</li><li>Responsible and systematic, and ability to organize and plan effectively;</li><li>Ownership, independence, proactive approach, flexibility;</li><li>Ability to work in difficult conditions and under pressure.</li></ul><p>People in Need is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct and is committed to promoting the welfare of children and adults with whom People in Need involved. People in Need expects all staff to perform job duties and responsibilities in accordance with People in Need code of conduct and key policies (available at: https://www.peopleinneed.net/key-policies-4142gp ). People in Need Staff will undertake the appropriate level of training. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. We are committed to ensuring diversity and gender equality within our organization and encourage applicants from diverse backgrounds to apply.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervise and coordinate daily store operations to ensure efficiency and compliance with company standards. Drive sales performance through proactive engagement and product knowledge.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High-school diploma / preferably with a bachelor's degree (business or optometry)</p><p>2 years of experience in sales and customer service.</p><p>Language Skills: Kurdish and Arabic, English is a plus.</p><p>Basic computer skills.</p><p>Good communication and customer service skills.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>Key resposibility: </strong></p><br>
<p>•Follows all relevant Sales procedures so that work is carried out in a controlled and consistent manner.</p><br>
<p>•Follows the day-to-day operations related to own job in the Sales function to ensure continuity of work.</p><br>
<p>•Visits doctors in private clinics or hospitals on a daily basis to promote particular products, disseminate product information and convey company messages to achieve monthly sales target. </p><br>
<p>•Collates accurate and prompt basic sales information and enters them on the CRM system on a daily basis to be revised by the Field Sales Supervisor.</p><br>
<p>•Coordinates and communicates with sales representatives and direct manager on a daily basis to achieve sales targets.</p><br>
<p>•Acquires the necessary knowledge of all of the company’s products and/or services in order to help increase sales.</p><br>
<p>•Complies with all relevant safety, quality, health and environmental procedures and code of conduct to ensure a healthy and safe work environment.</p><br>
<p><strong>Qualifications & experience:</strong></p><br>
<ul>
<li>Holding bachelor degree in Pharmacy department. </li>
<li>
<p>0-3 years of related experience.</p><br>
</li>
<li>
<p>Area of work: Najaf</p><br>
</li>
</ul>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Sell Asiacell products and services, to achieve the enterprise objectives set by the management. Sell Asiacell products and services, to ensure reception of prospects new customers Follow Enterprise Sales procedures & guidelines and get the required documents. Develops a trustworthy relationship with customers and ensure customer satisfaction, Achieves the sales objectives set by the management. Feedback on field expectations. Reporting daily, weekly and monthly visits and activities Arrange visits to ensure proper portfolio coverage Customer complaints management handling Manage activation tools in a professional manner to ensure accurate documents and data submission. Manage the financial payments properly and deposit the collected amounts to related departments to avoid activation suspension actions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1-3-year experience in sales Computer skills (MS Office, Email Correspondences, Programming) Good communication, problem solving, negotiation and conflict handling skills Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Technical Competencies: Performance Management & Reporting Telecom Market & Industry Knowledge B2B Sales Planning B2B Product / Portfolio Strategy Development Key Account Management B2B Solution Selling Performance Management & Reporting</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Role Purpose Zain Iraq actively recruiting to hire a Indirect Sales Account Executive Diyala who is responsible for following up and managing the distributor's indirect sales operations in terms of adding and following up on the performance of points of sale and the mechanism of product distribution, in addition to achieving the set targets and raising the level of spread and quality of sales, in addition to following up on the market intelligence and competitive activities, plus analyzing consumer requirements. Also, understand and abide by applicable policies and procedures with the aim of achieving plans and objectives.</span></p><p>Responsibilities</p><ul><li>Understand Indirect Sales strategy and plans and participate in the achievement of objectives and targets</li><li>Implement Indirect Sales policies and procedures to ensure the fulfilment of organizational requirements whilst delivering high-quality services.</li><li>Gain and maintain a thorough understanding of the Zain IQ product base</li><li>Conduct regular visits to defined POSs as per the journey plan to collect market intelligence related to competitive activities in the market also to monitor top signages and billboards commercials of competitor.</li><li>Monitor and report consumers feedback at defined POSs on Zain IQ products, log and follow up on any consumer complaint</li><li>Ensure owner engagement with Zain IQ products and full awareness of consumers' detailed benefit plans</li><li>Draft rejected contract report per distributor and inform the distributor about the number of rejected contracts status, conduct comprehensive awareness-raising to ensure proper activation and avoid repeating such mistakes.</li><li>Inform distributors on a daily basis about documentation discrepancies to adjust documents to match the documentation received from the archive side.</li><li>Inform the distributors about SIM irregularities and vouchers inaccuracies</li><li>Report urgent and important issues as well as distributors' inquiries and concerns to the Account Manager for advice on the best course of action.</li><li>Identify daily activation account per distributor and inform the distributors on a daily basis of their status report on the SIM-activated</li><li>Escalation and follow-up of Network issues and prepare a business Plan.</li><li>Monitor MBB availability, Achievement and new sites promotional campaign.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li><li>Up to 2 years of experience in a related field</li><li>Ability to work out of the office.</li></ul><p>Competencies</p><ul><li>Behavioral<ul><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul></li><li>Technical<ul><li>Oral & Written Communication</li><li>Technology Application</li><li>Sales Management</li></ul></li><li>IDE Competency<ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul></li></ul><p></p></section>
<p><strong>الوصف الوظيفي</strong></p><p>تعلن شركة <strong>أدرا لتنظيم المؤتمرات والمعارض</strong> عن حاجتها إلى <strong>مندوب / سكرتيرة</strong> للانضمام إلى فريق العمل، على أن يتمتع المتقدم بمهارات تواصل عالية، والقدرة على تنظيم الأعمال الإدارية والتنسيق مع العملاء والشركاء.</p><p><strong>المهام والمسؤوليات:</strong></p><ul><li>استقبال المكالمات الهاتفية والرد على الاستفسارات.</li><li>تنظيم المواعيد والاجتماعات وإدارة جدول الأعمال.</li><li>متابعة المراسلات الرسمية والبريد الإلكتروني.</li><li>التنسيق مع العملاء والأطباء والجهات المتعاونة.</li><li>إعداد الكتب الرسمية والتقارير والملفات الإدارية.</li><li>متابعة الأعمال اليومية وتنظيم الوثائق والأرشفة.</li><li>تمثيل الشركة بصورة احترافية أثناء الزيارات والاجتماعات.</li><li>تنفيذ المهام الإدارية الأخرى التي تُكلف بها الإدارة.</li></ul><p><strong>المؤهلات المطلوبة:</strong></p><ul><li>شهادة دبلوم أو بكالوريوس (يفضل).</li><li>إجادة استخدام برامج Microsoft Office (Word، Excel، Outlook).</li><li>مهارات تواصل وتنظيم ممتازة.</li><li>القدرة على تحمل ضغط العمل والعمل بروح الفريق.</li><li>اللباقة وحسن المظهر والسلوك المهني.</li><li>يفضل وجود خبرة سابقة في مجال السكرتارية أو المبيعات أو خدمة العملاء.</li></ul><p><strong>موقع العمل:</strong> بغداد.</p>