Area Manager Jobs in Iraq
732 Jobs Found
<p><h4>Role purpose</h4>
<p>Provide senior leadership for IT integration, operations readiness and technology delivery across oil and gas and wider operational environments. The role has a strong bias towards IT programme and project management, PMO governance, delivery assurance, stakeholder alignment, vendor coordination and the controlled transition of technology services into steady-state operations.</p>
<h4>Role summary</h4>
<p><strong>Position title:</strong> IT Infrastructure / PMO Manager<br>
<strong>Function:</strong> IT / IM / Digital Delivery / Operations Support<br>
<strong>Primary focus:</strong> IT programme leadership, project delivery, PMO governance, operations readiness and service integration<br>
<strong>Operating environment:</strong> Oil and gas field operations, production facilities, remote sites, corporate offices and wider business operations<br>
<strong>Key technologies:</strong> Enterprise IT, infrastructure, networks, cloud, field connectivity, Huawei / ZTE, CCTV, access control, SCADA-adjacent systems and digital operations platforms<br>
<strong>Key interfaces:</strong> Operations, Maintenance, Engineering, HSE, Procurement, Contracts, Cyber Security, Vendors, Client teams and delivery partners<br>
<strong>Role level:</strong> Senior delivery and operations leadership role with programme, project and service integration accountability</p>
<h4>Professional summary</h4>
<p>Experienced IT Integration and Operations Manager with strong programme leadership, project management and PMO experience across complex oil and gas, industrial and wider business operations environments. Proven capability to lead multi-workstream technology delivery, infrastructure integration, operational readiness and service transition activities in challenging field and corporate settings.</p>
<p>Skilled in establishing delivery governance, programme controls, project reporting, risk and issue management, dependency tracking, vendor coordination and stakeholder engagement. Able to translate business and operational requirements into structured IT delivery plans that support field productivity, operational continuity, cyber resilience and long-term service sustainability.</p>
<p>Strong background in IT infrastructure, networks, cloud services, field technology integration, Chinese technology platforms such as Huawei and ZTE, CCTV and access control solutions, industrial connectivity and operations support services. Experienced in coordinating cross-functional teams and ensuring technology solutions are delivered safely, securely, on time and aligned with operational priorities.</p>
<h4>Key skills & competencies</h4>
<ul>
<li><strong>Programme leadership:</strong> IT programme governance, multi-workstream delivery, executive reporting, delivery assurance and stakeholder alignment</li>
<li><strong>PMO & project controls:</strong> Integrated planning, RAID management, dependency tracking, change control, benefits tracking, project dashboards and governance forums</li>
<li><strong>Oil & gas operations:</strong> Technology delivery across field operations, production sites, remote locations, maintenance support and wider operational environments</li>
<li><strong>IT integration:</strong> Infrastructure, network, cloud, end-user services, field connectivity, enterprise applications and service transition planning</li>
<li><strong>Vendor & commercial delivery:</strong> Vendor governance, procurement support, contract coordination, service order tracking, supplier performance and delivery acceptance</li>
<li><strong>Operational readiness:</strong> Cutover planning, mobilization, handover, support model design, service readiness and transition to operations</li>
<li><strong>Risk & compliance:</strong> Project risk management, cyber security coordination, business continuity, disaster recovery and compliance alignment</li>
</ul>
<h4>Key responsibilities</h4>
<p><strong>Programme leadership & delivery governance</strong><br>
Lead IT programmes and strategic technology initiatives across oil and gas field operations, production facilities, corporate environments and wider business operations.<br>
Establish programme governance, delivery cadence, reporting standards and escalation routes across multiple projects and workstreams.<br>
Maintain integrated delivery plans covering milestones, dependencies, risks, issues, actions, decisions, resourcing and budget considerations.<br>
Provide senior-level reporting to leadership and client stakeholders, including delivery status, critical path risks, decisions required and recovery actions.</p>
<p><strong>PMO, project controls & assurance</strong><br>
Develop and manage PMO-type frameworks including project charters, delivery dashboards, RAID logs, action trackers, change controls, dependency registers and benefits tracking.<br>
Ensure consistent project management discipline across infrastructure, service transition, application, cyber security and digital delivery initiatives.<br>
Drive project assurance reviews to confirm scope, schedule, cost, quality, risk, operational readiness and stakeholder acceptance criteria.<br>
Support governance forums, steering committees and working groups with clear agendas, minutes, decision logs and follow-up actions.</p>
<p><strong>IT integration & operations management</strong><br>
Lead integration of IT infrastructure, networks, cloud services, end-user computing, field connectivity and operational support services into a cohesive delivery and support model.<br>
Coordinate technology deployment across remote oilfield sites, production facilities, camps, offices, warehouses and operational support locations.<br>
Ensure IT services are designed and transitioned into operations with appropriate support processes, service ownership, monitoring, documentation and escalation paths.<br>
Align IT delivery with operations, maintenance, engineering, HSE and business priorities to minimize disruption and support reliable field performance.</p>
<p><strong>Oil & gas and wider operations technology delivery</strong><br>
Support technology planning and delivery for field operations, production support, maintenance execution, logistics, security, camp operations and wider industrial environments.<br>
Coordinate deployment of ruggedized field IT, communications, surveillance, access control, industrial Wi-Fi, network connectivity and operational technology-adjacent systems.<br>
Work with operations teams to define practical requirements, manage site constraints and deliver solutions suitable for remote, high-availability and safety-critical environments.<br>
Support operational readiness, cutover planning and handover for new facilities, brownfield enhancements and transition activities.</p>
<p><strong>Vendor, procurement & stakeholder management</strong><br>
Manage delivery interfaces with vendors, system integrators, service providers and technology partners including Huawei, ZTE, CCTV, access control, network and cloud suppliers.<br>
Support procurement, service order development, technical evaluation, delivery acceptance and contract performance monitoring.<br>
Coordinate cross-functional stakeholders across IT, IM, Digital, Cyber Security, Operations, Maintenance, Engineering, Procurement and client teams.<br>
Resolve delivery blockers through structured escalation, commercial coordination and clear ownership of actions.</p>
<p><strong>Risk, cyber security & business continuity</strong><br>
Ensure project delivery incorporates cyber security, data protection, resilience, backup, disaster recovery and business continuity requirements from the outset.<br>
Maintain visibility of programme and operational risks, ensuring mitigation plans are documented, owned and progressed.<br>
Coordinate with cyber security teams to ensure infrastructure, remote access, vendor connectivity and operational systems are reviewed and controlled.<br>
Support incident response, recovery planning and service continuity arrangements for critical IT and operational support systems.</p>
<p><strong>Team leadership & capability development</strong><br>
Lead cross-functional IT delivery teams, coordinators, engineers, vendors and support resources to deliver agreed programme and operational outcomes.<br>
Coach team members in project management discipline, delivery reporting, stakeholder communication and operational support expectations.<br>
Promote a structured delivery culture focused on accountability, transparency, measurable progress and continuous improvement.<br>
Support local capability development and knowledge transfer through documentation, mentoring and structured handover activities.</p>
<h4>Education, certifications & professional development</h4>
<p><strong>Education</strong><br>
Bachelor degree in Information Technology, Computer Science, Engineering, Business Systems, Project Management or equivalent relevant experience.</p>
<p><strong>Preferred certifications</strong><br>
PMP, PRINCE2 Practitioner, MSP, AgilePM, Scrum Master or equivalent programme / project management certification.<br>
ITIL Foundation or higher, with practical service transition and IT operations experience.<br>
Microsoft Azure, Cisco, Huawei, ZTE, cloud, infrastructure or networking certifications would be advantageous.<br>
Cyber security, business continuity or risk management certifications would be advantageous.</p>
<h4>Technical proficiencies</h4>
<p>Project and PMO tools: Microsoft Project, Jira, Azure DevOps, Primavera P6, Power BI, Excel dashboards and SharePoint action tracking.<br>
Technology domains: networks, servers, cloud, end-user computing, field connectivity, CCTV, access control, industrial Wi-Fi and SCADA-adjacent infrastructure.<br>
Vendor platforms: Cisco, Huawei, ZTE, Microsoft, VMware, Azure, AWS, Alibaba Cloud and common oilfield technology ecosystems.</p>
<h4>Suggested KPIs</h4>
<ul>
<li><strong>Programme delivery:</strong> Milestones delivered against approved baseline – Improve predictability and delivery confidence</li>
<li><strong>PMO control:</strong> RAID items, actions and decisions tracked to closure – Strengthen governance and accountability</li>
<li><strong>Operational readiness:</strong> Services transitioned with approved support model and documentation – Reduce post-go-live instability</li>
<li><strong>Stakeholder management:</strong> Leadership reporting, decision papers and governance forums delivered on schedule – Improve alignment and timely decision-making</li>
<li><strong>Vendor performance:</strong> Supplier deliverables accepted against scope, quality and schedule – Increase vendor accountability and delivery assurance</li>
<li><strong>Risk reduction:</strong> High-priority delivery and operational risks mitigated – Protect service continuity and field operations</li>
</ul>
<h4>Languages</h4>
<p>English: Fluent<br>
Arabic: Advantageous</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Plan Maintenance: Update project timelines and task lists weekly based on updates from the team; flag any delayed tasks to the Project Manager.<br> Status Tracking: Assist in compiling weekly status updates, gathering inputs from team members, and ensuring data is ready for the weekly RAG (Red/Amber/Green) report.<br> Log Management: Maintain and update the project tracking logs (Action Items, Risks, and Issues) weekly, ensuring deadlines and owners are clearly assigned.<br> Meeting Support: Schedule governance meetings, document clear minutes of the meeting (MoM), and distribute the action tracker to attendees within 24 hours.<br> Document Control: Organize and maintain all project documentation in the central repository, ensuring files are properly named and easy to find for audits.<br> Team Coordination: Follow up daily/weekly with cross-functional team members or vendors on pending tasks and action items to keep deadlines on track.<br> Experience: +1 years of experience in project coordination, PMO support, or technology tracking; basic understanding of fintech or IT environments is a plus.<br> Tooling: Familiarity with standard project management tools (e.<br>g., Jira, Asana, Trello, MS Project) to update task lists and timelines.<br> Governance Discipline: Strong organizational skills with experience updating and maintaining basic tracking logs (tasks, risks, and meeting minutes).<br> Languages: Fluent in Arabic; strong professional English communication skills (written and verbal).<br></span> </div>
<p>Assistants Cook provide support to chefs and have duties such as maintaining supplies, handling leftovers, preparing food, testing new recipes, cleaning the kitchen, keeping cooking utensils organized, and plating dishes.</p><p><strong>Key Roles & Responsibilities</strong></p><ul><li>Assist in the preparation of all light foodstuffs, snacks, and beverages</li><li>Assist with food preparation and cooking as required</li><li>Prepare the counter to the standards laid down by the Head Cook</li><li>Serve all food and beverages at the specified times</li><li>Operate trolley service or other requirements inside and outside the dining area, taking cash and accounting for the same if required to do so</li><li>Operate any control systems as defined by the Head Cook, completing necessary records</li><li>Ensure daily knowledge of the food to be served, together with the appropriate garnish, portions and prices</li><li>Maintain the menu boards as directed</li><li>Maintain competent hygiene standards</li><li>Following company or competent policy in dealing with customer comments or complaints</li><li>Assist the Head Cook in planning the menus</li><li>Keep the cooking area clean & hygienic</li><li>Keep the cooking equipment clean</li><li>Prepare cooking ingredients</li><li>Prepare dressings on salads and desserts</li><li>Move the kitchen utensils wherever needed</li><li>Follow & implement the kitchen safety regulations</li><li>Perform the duties of the Head Cook in his/her absence</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Under general supervision: Responsible for HAL contractual operations at the well site. Understands objectives of the well services operation and takes actions required to accomplish the objective. Responsible for reporting and protects the health and safety of employees, contractors, and the general public from harm resulting from operations. Protects the environment from damage resulting from operations. Coordinates work of product services lines and 3rd party subcontractors to meet engineered well design. Supervises day-to-day field operations at the well site. Matrix manager for HSE and logistics personnel on location. Maintains a high profile and leadership in HSE by active participation in HSE audits, inspections and reviews in accordance with the HSE Plan. Participates in and facilitate incident and near miss investigations, Validation of closed corrective actions and audit open items. Responsible for move-in and rig up, rig down and move-out of equipment. Directs well operations processes. Manages field operations to accomplish specified well services objectives within agreed-on time and cost objectives. Prepares a documented 7 day look ahead for equipment, materials, and personnel for the well operations every day.</p><p>Additional Role Responsibilities: (1).In charge of management all the service order related wells; (2).Contact with discipline engineer of Company regarding to the technical issue of Service order; (3).Establish a working relationship and lines of communication with the supervisor to implement overall construction configuration management; (4).Responsible for quantity take-off, control, tracking, reporting and forecasting; (5).Specify the criteria for construction of facilities as required; (6).Review material receiving reports and warehousing to assure delivery of correct materials; (7).Coordinate and monitor the interfaces for data exchange to support the construction plan and the project controls program requirements at the jobsite; (8).Develop and manage the construction quality program; (9).Review Sub-Contractor's proposal for service order; (10).Coordinate with Subcontractors to plan/support construction schedules; (11).Plan and recommend procedures to be implemented by Subcontractor to ensure construction operations are within requirements of engineering design and specifications; (12).Coordinate subcontract activities to ensure materials, equipment and quality comply with design plans and specifications; (13).Preparation of all required related to QA/QC documentation; (14).Management and coordinate of local employee.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Position requires current IADC or IWCF supervisory well control certification. Requires a high school diploma and a minimum of five years of rig site experience with at least three years of operational management experience. Undergraduate degree is preferred.</p><p>Preferred Experience: Minimum of 10-years relevant experience in their discipline or in an operations environment within the oil & gas industry.</p>
<p>Under general supervision: Responsible for HAL contractual operations at the well site. Understands objectives of the well services operation and takes actions required to accomplish the objective. Responsible for reporting and protects the health and safety of employees, contractors, and the general public from harm resulting from operations. Protects the environment from damage resulting from operations. Coordinates work of product services lines and 3rd party subcontractors to meet engineered well design. Supervises day-to-day field operations at the well site. Matrix manager for HSE and logistics personnel on location. Maintains a high profile and leadership in HSE by active participation in HSE audits, inspections and reviews in accordance with the HSE Plan. Participates in and facilitate incident and near miss investigations, Validation of closed corrective actions and audit open items. Responsible for move-in and rig up, rig down and move-out of equipment. Directs well operations processes. Manages field operations to accomplish specified well services objectives within agreed-on time and cost objectives. Prepares a documented 7 day look ahead for equipment, materials, and personnel for the well operations every day.</p><p>Additional Role Responsibilities: (1).In charge of management all the service order related wells; (2).Contact with discipline engineer of Company regarding to the technical issue of Service order; (3).Establish a working relationship and lines of communication with the supervisor to implement overall construction configuration management; (4).Responsible for quantity take-off, control, tracking, reporting and forecasting; (5).Specify the criteria for construction of facilities as required; (6).Review material receiving reports and warehousing to assure delivery of correct materials; (7).Coordinate and monitor the interfaces for data exchange to support the construction plan and the project controls program requirements at the jobsite; (8).Develop and manage the construction quality program; (9).Review Sub-Contractor s proposal for service order; (10).Coordinate with Subcontractors to plan/support construction schedules; (11).Plan and recommend procedures to be implemented by Subcontractor to ensure construction operations are within requirements of engineering design and specifications; (12).Coordinate subcontract activities to ensure materials, equipment and quality comply with design plans and specifications; (13).Preparation of all required related to QA/QC documentation; (14).Management and coordinate of local employee.</p><p><strong>Desired Candidate Profile</strong></p><p>Position requires current IADC or IWCF supervisory well control certification. Requires a high school diploma and a minimum of five years of rig site experience with at least three years of operational management experience. Undergraduate degree is preferred.</p><p>Preferred Experience: Minimum of 10-years relevant experience in their discipline or in an operations environment within the oil & gas industry.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Senior HSE Officer performs execution of Safety Practices and procedures which includes implementation of PHS, CEMP plans, accomplishing task analysis, evaluation of hazardous conditions, recommendation of control measures, and investigation of accidents/incident, implementation of training programs and safeguard execution of work to ensure a safe working environment. Assists Project HSE Manager / HSE Engineer in health and safety management and its necessity.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Develop and implement HSE policies, procedures, and programs to ensure compliance with regulations and standards.</p><br>
<p>Conduct risk assessments and audits to identify hazards, evaluate risks, and implement control measures.</p><br>
<p>Lead incident investigations, root cause analyses, and corrective action planning to prevent recurrence.</p><br>
<p>Provide HSE training and education to employees to promote a culture of safety and environmental stewardship.</p><br>
<p>Monitor and evaluate HSE performance metrics, track trends, and analyze data to measure progress and identify areas for improvement.</p><br>
<p>Liaise with regulatory agencies, clients, and stakeholders on HSE matters, ensuring compliance with legal and contractual requirements.</p><br>
<p>Prepare HSE reports, presentations, and documentation for internal and external stakeholders, communicating key findings and recommendations.</p><br>
<p>Conduct HSE inspections and audits to ensure compliance with regulations, standards, and best practices.</p><br>
<p>Drive continuous improvement in HSE performance through the implementation of best practices, lessons learned, and feedback mechanisms.</p><br>
<p>Provide HSE guidance and support to management, department heads, and project teams, promoting a proactive approach to risk management and HSE excellence.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Thorough understanding of health, safety, and environmental regulations, standards, and best practices.</p><br>
<p>Strong leadership and communication skills to effectively lead HSE initiatives and communicate requirements to stakeholders.</p><br>
<p>Technical expertise in conducting risk assessments, incident investigations, and implementing control measures.</p><br>
<p>Analytical skills to evaluate HSE performance metrics, track trends, and identify areas for improvement.</p><br>
<p>Ability to develop and deliver effective HSE training programs to promote awareness and compliance among employees.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality_321977507<br>Leadership_321977503<br>Fire Hazard Inspections L2<br>Safety Inspections L2<br>Incident Investigations L2<br>Worker Health and Safety L2<br>Agility<br>Safety Education Programs L2<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Civil Engineering or any related field<br>Certificate in NEBOSH or Level 6 Diploma in OHS<br><br><br><br>
</div>
<p>We are seeking a results-driven Field Sales Manager to lead our sales operations in Baghdad, Iraq. In this pivotal role, you will oversee field sales activities, manage a high-performing sales team, and drive revenue growth through strategic customer engagement and market expansion. You will be responsible for developing and executing sales strategies that align with organizational objectives while maintaining strong relationships with key clients and stakeholders in the region.</p><p>Lead, mentor, and motivate a team of field sales representatives to achieve and exceed sales targets and performance metrics</p><p>Develop and implement comprehensive sales strategies tailored to the Baghdad market and regional opportunities</p><p>Manage territory assignments and ensure optimal coverage to maximize market penetration and customer acquisition</p><p>Conduct regular performance reviews and provide coaching to team members to enhance their skill set and professional development</p><p>Build and maintain strong relationships with key clients, ensuring customer satisfaction and long-term partnership success</p><p>Analyze market trends, competitor activities, and customer feedback to identify growth opportunities and inform strategic decisions</p><p>Prepare accurate sales forecasts, reports, and presentations for senior management using data-driven insights</p><p>Negotiate contracts and close high-value deals while ensuring profitability and compliance with company policies</p><p>Coordinate with internal departments including marketing, operations, and customer service to support sales initiatives</p><p>Monitor sales metrics, KPIs, and pipeline health to ensure accountability and continuous improvement</p><p>Represent the organization professionally at industry events, trade shows, and client meetings within the region</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in field sales management or senior sales role with demonstrated success in achieving sales targets</p><p>Strong leadership and team management capabilities with experience building and developing high-performing sales teams</p><p>Excellent negotiation and closing skills with a track record of successful deal completion</p><p>Proficiency in CRM software and sales analytics tools for tracking performance and managing customer relationships</p><p>Strong analytical and strategic planning abilities with the capacity to develop actionable sales strategies</p><p>Exceptional communication and interpersonal skills with the ability to influence and motivate diverse audiences</p><p>Knowledge of the Baghdad market or Middle Eastern business environment is highly desirable</p><p>Demonstrated ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment</p><p>Customer-focused mindset with a commitment to delivering exceptional service and building lasting client relationships</p><p>Proficiency in Microsoft Office Suite and experience with sales reporting and forecasting tools</p><p>Ability to travel within the region as required for client meetings and team management</p><p>Fluency in English; Arabic language skills are preferred</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq actively recruiting to hire a Indirect Sales Account Executive – Diyala who is responsible for following up and managing the distributor's indirect sales operations in terms of adding and following up on the performance of points of sale and the mechanism of product distribution, in addition to achieving the set targets and raising the level of spread and quality of sales, in addition to following up on the market intelligence and competitive activities, plus analyzing consumer requirements. Also, understand and abide by applicable policies and procedures with the aim of achieving plans and objectives.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Indirect Sales strategy and plans and participate in the achievement of objectives and targets</span></p><br></li><li><p><span>Implement Indirect Sales policies and procedures to ensure the fulfilment of organizational requirements whilst delivering high-quality services.</span></p><br></li><li><p><span>Gain and maintain a thorough understanding of the Zain IQ product base</span></p><br></li><li><p><span>Conduct regular visits to defined POSs as per the journey plan to collect market intelligence related to competitive activities in the market also to monitor top signages and billboards commercials of competitor.</span></p><br></li><li><p><span>Monitor and report consumers’ feedback at defined POSs on Zain IQ products, log and follow up on any consumer complaint</span></p><br></li><li><p><span>Ensure owner engagement with Zain IQ products and full awareness of consumers' detailed benefit plans</span></p><br></li><li><p><span>Draft rejected contract report per distributor and inform the distributor about the number of rejected contracts status, conduct comprehensive awareness-raising to ensure proper activation and avoid repeating such mistakes.</span></p><br></li><li><p><span>Inform distributors on a daily basis about documentation discrepancies to adjust documents to match the documentation received from the archive side.</span></p><br></li><li><p><span>Inform the distributors about SIM irregularities and vouchers inaccuracies</span></p><br></li><li><p><span>Report urgent and important issues as well as distributors' inquiries and concerns to the Account Manager for advice on the best course of action.</span></p><br></li><li><p><span>Identify daily activation account per distributor and inform the distributors on a daily basis of their status report on the SIM-activated</span></p><br></li><li><p><span>Escalation and follow-up of Network issues and prepare a business Plan.</span></p><br></li><li><p><span>Monitor MBB availability, Achievement and new sites promotional campaign.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>Up to 2 years of experience in a related field</span></p><br></li><li><p><span>Ability to work out of the office.</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral & Written Communication</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br><br> Additional Information for Internal Employees <br> <span>0</span> <br> <br> </div>
<p><h4>Job description: construction e&i lead</h4>
<p>The lead construction engineer (E&I) will drive construction readiness, optimize field execution strategies, and ensure effective coordination between engineering, procurement, construction, commissioning, and operations. This position requires a seasoned professional capable of leading multidisciplinary teams and consistently achieving project safety, cost, schedule, and quality objectives.</p>
<h4>Accountability / expectations</h4>
<ul>
<li>Enhance construction safety performance by promoting modularization, standardized assemblies, pre-fabricated E&I modules, and off-site construction to reduce field exposure.</li>
<li>Develop brownfield and greenfield construction strategies, including tie-in planning, SIMOPS coordination, shutdown integration, and live-plant execution methodologies.</li>
<li>Identify and resolve E&I construction challenges such as cable routing conflicts, hazardous area compliance issues, and instrument accessibility constraints.</li>
<li>Monitor field productivity using discipline-specific KPIs (cable pulling rates, termination progress, loop completion curves, energization milestones).</li>
<li>Lead construction planning, ensuring detailed sequencing for electrical load transfer, instrument migration, and control system cutover activities.</li>
<li>Provide constructability input into electrical single-line diagrams, cable block diagrams, instrument indexes, control system architecture, and hazardous area layouts.</li>
<li>Ensure design decisions align with HSE, cost, schedule, and quality requirements, validating field feasibility and installation constraints.</li>
<li>Facilitate constructability reviews focused on cable routing, instrument maintainability, equipment lifting constraints, and hazardous area compliance.</li>
<li>Serve as the primary E&I construction interface from project inception through field execution.</li>
<li>Collaborate with construction management to develop execution plans covering power distribution, loop testing, control system migration, and cable management.</li>
<li>Manage multiple concurrent E&I work fronts, ensuring resource leveling and contractor performance oversight.</li>
<li>Ensure engineering and procurement deliverables (SLDs, ILDs, P&IDs, I/O lists, datasheets, cable drums, switchgear, instrument panels) align with construction sequencing and commissioning priorities.</li>
<li>Prepare detailed E&I work packages including cable schedules, termination sheets, loop diagrams, installation drawings, and material take-offs.</li>
<li>Review and update work package documentation, red-line markups, as-built records, and test documentation.</li>
<li>Ensure compliance with IEC/NEC standards, ATEX/IECEx requirements, grounding and bonding standards, and project-specific electrical safety rules.</li>
<li>Support commissioning teams in developing energization plans, loop testing protocols, instrument calibration procedures, and control system functional testing.</li>
<li>Ensure construction activities integrate seamlessly with commissioning, operations, and other discipline interfaces.</li>
<li>Advocate for cold-work strategies such as pre-terminated instrument cables, plug-and-play analyzer shelters, and pre-assembled marshalling cabinets.</li>
<li>Align construction execution with project scope, quality, cost, and schedule targets.</li>
<li>Ensure engineering and procurement deliverables meet construction and handover requirements.</li>
<li>Implement work face planning to ensure crews receive fully validated work packages.</li>
<li>Support interfaces with operations, ensuring safe and efficient brownfield and greenfield execution.</li>
<li>Ensure final designs incorporate construction risk assessments and economic considerations.</li>
</ul>
<h4>Education</h4>
<p>BSc. in instrumentation, electrical engineering, or a related discipline.</p>
<h4>Experience requirements</h4>
<ul>
<li>Minimum 10+ years experience in oil & gas E&I design, construction, and commissioning.</li>
<li>Strong understanding of:</li>
<ul>
<li>LV/MV electrical distribution</li>
<li>Instrumentation installation and calibration</li>
<li>Loop testing and commissioning workflows</li>
</ul>
<li>Proficiency in productivity measurement and resource-based planning (Level 4 scheduling).</li>
<li>Proven leadership and supervisory experience in managing E&I construction teams and contractors.</li>
<li>Strong organizational skills with the ability to manage multiple work fronts and shifting priorities.</li>
<li>High attention to detail with a focus on quality, accuracy, and safe execution.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><b><span><span><span>T</span></span></span></b><span><span><span>o train and nurture all nursing personnel, guiding staffing procedures, setting objectives and long-term educational goals for the nursing department.</span></span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><ul>
<li><span><span><span><span>Develop, coach, coordinate and evaluate educational programs with full accountability. </span></span></span></span></li>
<li><span><span><span><span>Directs and designs curriculums to train and update skills and knowledge of in-service nurses.</span></span></span></span></li>
<li><span><span><span><span>Collaborate with clinical nurse manager/clinical coordinator to assess educational needs of staff, plan and provide continuous competency assessment of staff. </span></span></span></span></li>
<li><span><span><span><span>Researching and remaining up to date on clinical practices</span></span></span></span></li>
<li><span><span><span><span>Educating the technical and patient care staff in using new technology.</span></span></span></span></li>
<li><span><span><span><span>Ensures programs developed and implemented promote professional growth and competency of nursing personnel, as well as assist the organization to attain strategic goals. </span></span></span></span></li>
<li><span><span><span><span>Provide clinical, educational, and administrative resource to all levels of nursing personnel. </span></span></span></span></li>
<li><span><span><span><span>Develop and support preceptors in their roles as appropriate. </span></span></span></span></li>
<li><span><span><span><span>Provide mentorship to identified nurses and staff. </span></span></span></span></li>
</ul>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><ul>
<li><span><span><span><span>Provide input into the development and implementation of the department’s policies, systems, processes, and procedures, identifying potential areas of improvement, to support an efficient and effective operation.</span></span></span></span></li>
<li><span><span><span><span>Contribute to the development and execution of the department’s short to mid-term plans to ensure alignment with the division’s strategic priorities and contribute to the development of annual business plans for the assigned areas of responsibility to support the achievement of financial objectives.</span></span></span></span></li>
<li><span><span><span><span>Monitor, control, and report key performance indicators related to the department, to track performance and recommend corrective actions.</span></span></span></span></li>
<li><span><span><span><span>Manage the performance management, career progression and activities of direct reports by setting annual objectives, identifying training opportunities, mentoring, coaching, and providing constructive feedback to improve their performance.</span></span></span></span></li>
<li><span><span><span><span>Contribute with ideas that support an efficient and effective structure and resource allocation for the department, to ensure smooth workflow of operational processes and optimal utilization of resources.</span></span></span></span></li>
</ul>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>• Certification as a registered nurse</p><br>
<p>• Ability to assess educational needs and design and develop responsible curricula.</p><br>
<p>• Any additional certification in healthcare administration will be considered an advantage.</p><br>
<p>• Valid nursing license</p><br>
<p>• In-depth knowledge of hospital procedures</p><br>
<p>• Outstanding patient management skills</p><br>
<p>• Excellent communication and leadership skills</p><br>
<p>• Great organizational and time management</p><br>
<p>• Problem solver with a positive attitud</p><br>
<p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p><span><span><span>Minimum 8 years of experience in Nursing(required)</span></span></span></p><br>
<p><span><span><span>3 Years Managerial Experience</span></span></span></p><br>
<p><span><span><span>Minimum 2 years in GCC (preferred)</span></span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Build High-Performing Teams<br>Agility<br>Provide Direction<br>Quality Standards and Guidelines L4<br>Licensing and Accreditation L4<br>Needs Assessment and Gap Analysis L4<br>Learning Management L4<br>Evaluation and Assessment L4<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree<br>Master's degree in Nursing or Business Administration<br><br><br><br>
</div>
<p>Role Overview :</p><ul><li><p>The Manager - Operations will be responsible for managing the Visa Application Unit, ensuring optimal efficiency and productivity through the implementation of effective operational strategies and process improvements. Additionally, the role involves supervising day-to-day activities, managing resources, and driving performance to meet organizational goals and service standards.</p></li></ul><br><p>Job Responsibilities :</p><p><strong>Business Unit and Financial Management</strong> </p><ul><li><p>Oversee the entire business unit, ensuring overall operational success. </p></li></ul><ul><li><p>Ensure the unit’s profitability and meet targets set by the Zone/Region. </p></li></ul><ul><li><p>Manage the unit’s expense budgets and allocated resources effectively. </p></li></ul><ul><li><p>Enhance and maintain ongoing Value-Added Services to meet monthly and annual targets. </p></li></ul><ul><li><p>Update and track productivity and Value-Added Services Conversion Grid on a weekly/monthly basis for performance reviews. </p></li></ul><ul><li><p>Forecast manpower requirements, particularly for peak season hiring needs. </p></li></ul><p><strong>Process and Team Management</strong> </p><ul><li><p>Adhere to all existing processes and meet the defined Service Level Agreements. </p></li></ul><ul><li><p>Mentor teams to ensure adherence to all SOPs and processes, in line with organizational and ISO standards. </p></li></ul><ul><li><p>Align teams with objectives listed in the Team Objective Tracker and ensure their contribution toward achieving these goals. </p></li></ul><ul><li><p>Implement process improvements to enhance quality and efficiency within the unit. </p></li></ul><ul><li><p>Lead the implementation of new processes in the Visa Application Centre(s). </p></li></ul><ul><li><p>Oversee regular product and process training for staff, including coaching and development. </p></li></ul><ul><li><p>Ensure staff attendance at HR-scheduled training and conduct Internal Process Certifications (OCLs) to monitor effectiveness. </p></li></ul><p><strong>Relationship Building and Innovation</strong> </p><ul><li><p>Build and maintain strong business relationships with Consulate officials. </p></li></ul><ul><li><p>Encourage the team to share innovative ideas and best practices. </p></li></ul><ul><li><p>Collaborate with the Value-Added Services team to develop new revenue channels. </p></li></ul><ul><li><p>Manage both physical and data security at the Application Centre, ensuring adherence to the Corporate Security Policy and pre-empting potential breaches. </p></li></ul><ul><li><p>Coordinate with support functions (Administration, Human Resources, Finance, etc.) as needed. </p></li></ul><p><strong>Environment, Social & Governance</strong> </p><ul><li><p>Promote judicious use of natural resources. </p></li></ul><ul><li><p> Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines </p></li></ul><p><strong>Anti Bribery Management Systems (ABMS)</strong> </p><ul><li><p> Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. </p></li><li><p>a. Understanding of ethical standards and the importance of integrity in business practices. </p></li><li><p>b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualification and Experience</strong></p><p>Education: Minimum: Graduate or global equivalent degree Additional: Postgraduate or global equivalent degree.</p><p><br></p><p>Experience: 4 – 8 years of relevant experience in Operations and Customer Services in the Service or Hospitality Industry or similar industry.</p><p><br></p><p>Knowledge & Key skills:</p><ul><li><p>Basic knowledge of Computers and work with MS Office efficiently</p></li><li><p>Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness.</p></li><li><p>Should be Turkish speaker </p><p><br></p></li></ul>
<p>The Technical Support Engineer will be the first point of contact with the customer, he/she will be responsible for the following :</p><p>1- Answering customers calls in a professional manner.</p><p>2-Take ownership of customer issues reported and see problems through to resolution by coordinating with relevant teams.</p><p>3- Diagnose, troubleshoot and identify solutions to resolve customer issues in L1 & L2.</p><p>4-Provide fast and accurate feedback to customers.</p><p>5- Taking all the necessary information required as per the instructions of the relevant teams ( Implementation and Technical).</p><p>6- Following up on helpdesk tickets in a daily manner and updating the customer about their ticket`s status regularly.</p><p>7- Creating and managing a knowledge base of prior issues faced and incrementally start applying solutions directly when applicable.</p><p>8- Ensure proper recording and closure of all issues.</p><p>9- Provide weekly and monthly reports.</p><p>10- Troubleshoot and respond to system requests by providing detailed resolutions to supported customers within the pre-determined time frame of the contracted service level agreement.</p><p>11- Follow through with customers whose issues are not closed to Identify solutions to work around open issues that are under investigation or pending resolution to the tickets assigned by a Team Lead or Manager.</p><p><strong>Desired Candidate Profile</strong></p><h3>Requirements:</h3><ul><li>Candidates must have at least Bachelor degree in the following: Computers Engineering, IT Engineering, Software Engineering, Business administration, Accounting, finance or Computer Science.</li><li>Excellent communication skills</li><li>Excellent written and verbal English skills is essential.</li><li>Basic Knowledge in Linux Distributions.</li><li>Good organization skills.</li><li>Experience in Technical Documentation is a plus.</li><li>Experience in working with Developers and Software Engineers is a plus.</li><li>Ability to learn fast and execute accordingly.</li><li>Prior knowledge in Odoo ERP is a plus.</li></ul><h3>Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise</h3><h3>Responsibilities</h3><ul><li>Answering customers calls in a professional manner.</li><li>Solve basic requests and issues</li><li>Ensure proper recording and closure of all issues.</li><li>Provide weekly and monthly reports.</li><li>Provide fast and accurate feedback to customers.</li><li>Creating and managing a knowledge base of prior issues.</li></ul><h3>Must Have</h3><ul><li>Bachelor Degree or Higher in IT or related fields</li><li>Basic Knowledge in Linux Distributions.</li><li>Perfect written English</li><li>Highly creative and autonomous</li><li>Good organization skills.</li></ul><h3>Nice to have</h3><ul><li>Experience in Technical Documentation.</li><li>Additional languages</li><li>Experience in working with Developers and Software Engineers.</li><li>Prior knowledge in Odoo ERP.</li></ul><h3>What's great in the job?</h3><p>Great team of smart people, in a friendly and open culture</p><p>No dumb managers, no stupid tools to use, no rigid working hours</p><p>No waste of time in enterprise processes, real responsibilities and autonomy</p><p>Expand your knowledge of various business industries</p><p>Create content that will help our users on a daily basis</p><p>Real responsibilities and challenges in a fast-evolving company</p>
<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><p>An Online Account Manager is a person who is responsible for the management of sales and relationships with merchant exclusively through virtual. This role requires a strong focus on tele sales skills and exceptional customer support to ensure client satisfaction. They are assigned a company's existing merchant's accounts.</p><p>Responsibilities:</p><ul><li>Serve as the lead point of contact for all Merchants on account management matters.</li><li>Handle and nurture client relationships exclusively through phone and online communication.</li><li>Utilize effective tele sales techniques to drive account growth and revenue.</li><li>Ensure the timely and successful delivery of our solutions according to merchant needs and objectives.</li><li>Demonstrate proficiency in using online platforms, CRM systems, and other digital tools.</li><li>Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues.</li><li>Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to Toters platform and highlighting to existing customers the value of being on our platform.</li><li>Collaborate with the Business Development team to identify and grow opportunities.</li><li>Communicating with merchants to understand their needs and explain product value.</li><li>Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues</li><li>Maintaining updated knowledge of company products and services.</li><li>Resolving complaints and preventing additional issues by improving processes.</li><li>Identifying industry trends.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>BA/BS degree in Business Administration, Sales or relevant field.</li><li>Proven experience in tele sales, account management, or a related field.</li><li>Strong customer support and problem-solving skills.</li><li>Conduct online training sessions to educate clients about products and services.</li><li>Solid experience with CRM software and MS Office (particularly MS Excel).</li><li>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.</li><li>Exceptional virtual communication skills and responsiveness.</li><li>Strong verbal and written communication skills.</li><li>Technical proficiency in using online platforms and digital tools.</li><li>Good command of English and Arabic (oral and written).</li><li>Extensive, accurate product knowledge.</li></ul>
<p>Head / Chief Cook plans meals and supervises and co-ordinates work of cooks and other kitchen helpers in large industrials catering service. Plans daily menu, taking into account probable number of residents, marketing conditions, popularity of various multi Indian dishes and recency of menus used, and assigns prices to items. Supervises preparation and cooking of food, and instructs cooks as required. Concocts special dishes and invents recipes. Tests cooked foods by tasting or smelling them. Requisitions or purchases food supplies and kitchen equipment as necessary and checks them for quality and quantity and supervises cooks and other kitchen workers. May hire and discharge cooks. The Head Chief cook is responsibility for ensuring that the standard and quality of the food production and the hygiene within the department is always mentioned at the highest level. This role very much hands onrequiring attention to detail and a positive attitude.</p><p>Ensure all food is prepared as per food preparations requirement Ensure meals are produced on time and sufficient quantities are available for the various areas.Maintain stock levels of all kitchen supplies. Prepare monthly or by weekly menu and food stuff requirements as per the menu. Be available for functions as they arise to ensure the food is prepared and served as required. Ensure all staff are aware of their duties and responsibilities and what if expected of them. Teach new staff skills they required to perform their roles to required standard including general and personal hygiene. Delegate duties to kitchen staff as per the menu requirements. Oversee and monitor the work of kitchen staff to ensure all tasks are done as required. Give staff feedback on their performance to enable staff development. Ensure any staffing issues are resolved fairly and quickly. Ensure wastage is minimized by careful supervision of food preparation method. Ensure proper hygienic storage method are utilized to prevent food loss. Oversee the ordering and control of food stock levels. Ensure staff are always aware of and follow safe work practices at all times. Assist other staff in the cleaning of the kitchen at the end of shift. Ensure his / her own workstation is kept clean and hygienic at all times. Manage the food engineer / catering manager s absence. Assist the day to day running of the department. Pay attention to the operating budgets of the department to ensure the costs are controlled to maintain the correct budget of spending. Keep records and accounts. Plan and price menu items.</p><p><strong>Desired Candidate Profile</strong></p><p>The minimum educational qualification Diploma course in hotel & hospitality management. The minimum required working experience of 15 to 20 Years in the Industrial Catering service at various remote locations including Gulf countries as Chief cook.</p>
<p>Head / Chief Cook plans meals and supervises and co-ordinates work of cooks and other kitchen helpers in large industrials catering service. Plans daily menu, taking into account probable number of residents, marketing conditions, popularity of various multi Indian dishes and recency of menus used, and assigns prices to items. Supervises preparation and cooking of food, and instructs cooks as required. Concocts special dishes and invents recipes. Tests cooked foods by tasting or smelling them. Requisitions or purchases food supplies and kitchen equipment as necessary and checks them for quality and quantity and supervises cooks and other kitchen workers. May hire and discharge cooks. The Head Chief cook is responsibility for ensuring that the standard and quality of the food production and the hygiene within the department is always mentioned at the highest level. This role very much hands onrequiring attention to detail and a positive attitude.</p><p>Ensure all food is prepared as per food preparations requirement Ensure meals are produced on time and sufficient quantities are available for the various areas.Maintain stock levels of all kitchen supplies. Prepare monthly or by weekly menu and food stuff requirements as per the menu. Be available for functions as they arise to ensure the food is prepared and served as required. Ensure all staff are aware of their duties and responsibilities and what if expected of them. Teach new staff skills they required to perform their roles to required standard including general and personal hygiene. Delegate duties to kitchen staff as per the menu requirements. Oversee and monitor the work of kitchen staff to ensure all tasks are done as required. Give staff feedback on their performance to enable staff development. Ensure any staffing issues are resolved fairly and quickly. Ensure wastage is minimized by careful supervision of food preparation method. Ensure proper hygienic storage method are utilized to prevent food loss. Oversee the ordering and control of food stock levels. Ensure staff are always aware of and follow safe work practices at all times. Assist other staff in the cleaning of the kitchen at the end of shift. Ensure his / her own workstation is kept clean and hygienic at all times. Manage the food engineer / catering manager s absence. Assist the day to day running of the department. Pay attention to the operating budgets of the department to ensure the costs are controlled to maintain the correct budget of spending. Keep records and accounts. Plan and price menu items.</p><p><strong>Desired Candidate Profile</strong></p><p>The minimum educational qualification Diploma course in hotel & hospitality management. The minimum required working experience of 15 to 20 Years in the Industrial Catering service at various remote locations including Gulf countries as Chief cook.</p>
<p>Head / Chief Cook plans meals and supervises and co-ordinates work of cooks and other kitchen helpers in large industrials catering service. Plans daily menu, taking into account probable number of residents, marketing conditions, popularity of various multi Indian dishes and recency of menus used, and assigns prices to items. Supervises preparation and cooking of food, and instructs cooks as required. Concocts special dishes and invents recipes. Tests cooked foods by tasting or smelling them. Requisitions or purchases food supplies and kitchen equipment as necessary and checks them for quality and quantity and supervises cooks and other kitchen workers. May hire and discharge cooks. The Head Chief cook is responsibility for ensuring that the standard and quality of the food production and the hygiene within the department is always mentioned at the highest level. This role very much hands onrequiring attention to detail and a positive attitude.</p><p>Ensure all food is prepared as per food preparations requirement Ensure meals are produced on time and sufficient quantities are available for the various areas.Maintain stock levels of all kitchen supplies. Prepare monthly or by weekly menu and food stuff requirements as per the menu. Be available for functions as they arise to ensure the food is prepared and served as required. Ensure all staff are aware of their duties and responsibilities and what if expected of them. Teach new staff skills they required to perform their roles to required standard including general and personal hygiene. Delegate duties to kitchen staff as per the menu requirements. Oversee and monitor the work of kitchen staff to ensure all tasks are done as required. Give staff feedback on their performance to enable staff development. Ensure any staffing issues are resolved fairly and quickly. Ensure wastage is minimized by careful supervision of food preparation method. Ensure proper hygienic storage method are utilized to prevent food loss. Oversee the ordering and control of food stock levels. Ensure staff are always aware of and follow safe work practices at all times. Assist other staff in the cleaning of the kitchen at the end of shift. Ensure his / her own workstation is kept clean and hygienic at all times. Manage the food engineer / catering manager s absence. Assist the day to day running of the department. Pay attention to the operating budgets of the department to ensure the costs are controlled to maintain the correct budget of spending. Keep records and accounts. Plan and price menu items.</p><p><strong>Desired Candidate Profile</strong></p><p>The minimum educational qualification Diploma course in hotel & hospitality management. The minimum required working experience of 15 to 20 Years in the Industrial Catering service at various remote locations including Gulf countries as Chief cook.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. An Online Account Manager is a person who is responsible for the management of sales and relationships with merchant exclusively through virtual. This role requires a strong focus on tele sales skills and exceptional customer support to ensure client satisfaction. They are assigned a company's existing merchant's accounts.</span></p><br> <p><span> <u><span>Responsibilities:</span></u></span></p><br>
<ul>
<li><span>Serve as the lead point of contact for all Merchants on account management matters.</span></li>
<li><span>Handle and nurture client relationships exclusively through phone and online communication.</span></li>
<li><span>Utilize effective tele sales techniques to drive account growth and revenue.</span></li>
<li><span>Ensure the timely and successful delivery of our solutions according to merchant needs and objectives.</span></li>
<li><span>Demonstrate proficiency in using online platforms, CRM systems, and other digital tools.</span></li>
<li><span>Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues.</span></li>
<li><span>Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to Toters’ platform and highlighting to existing customers the value of being on our platform.</span></li>
<li><span>Collaborate with the Business Development team to identify and grow opportunities.</span></li>
<li><span>Communicating with merchants to understand their needs and explain product value.</span></li>
<li><span>Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues</span></li>
<li><span>Maintaining updated knowledge of company products and services.</span></li>
<li><span>Resolving complaints and preventing additional issues by improving processes.</span></li>
<li><span>Identifying industry trends.</span></li>
</ul> <p><u><span>Requirements:</span></u></p><br>
<ul>
<li><span>BA/BS degree in Business Administration, Sales or relevant field.</span><br></li>
<li><span>Proven experience in tele sales, account management, or a related field.</span></li>
<li><span>Strong customer support and problem-solving skills.</span></li>
<li><span>Conduct online training sessions to educate clients about products and services.</span></li>
<li><span>Solid experience with CRM software and MS Office (particularly MS Excel).</span></li>
<li><span>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.</span></li>
<li><span>Exceptional virtual communication skills and responsiveness.</span></li>
<li><span>Strong verbal and written communication skills.</span></li>
<li><span>Technical proficiency in using online platforms and digital tools.</span></li>
<li><span>Good command of English and Arabic (oral and written).</span></li>
<li><span>Extensive, accurate product knowledge.</span></li>
</ul> </div>
<p>The Regional Finance Officer (RFO) Middle East is responsible for supporting the sound financial management of HAMAP-Humanitaire s programmes and operations across Lebanon, Iraq and Syria. Under the supervision of the Regional Support Functions Manager Middle East, the RFO ensures effective budget monitoring and financial analysis across the regional portfolio, supports budgeting and forecasting processes, oversees the quality and timeliness of financial information, and helps ensure compliance with HAMAP-Humanitaire s internal policies, donor requirements and applicable financial procedures. The RFO works closely with programme and support teams to monitor expenditure against budgets, analyse variances and burn rates, anticipate financial risks and underspending or overspending, update forecasts, and support timely management decisions. The RFO provides direct supervision and technical support to designated country finance staff in the region. The position contributes to strengthening and harmonising financial systems, tools, procedures and controls across the three countries while ensuring that these remain adapted to operational realities and donor requirements. The position acts as a key link between country operations, regional management and HAMAP-Humanitaire HQ Finance on financial matters.</p><p>Hierarchical and organizational links: Reports to : Regional Support Manager Middle East Coordinates with: Budget holders and project teams, HQ Finance Department, HR, Procurement and Logistics staff.</p><p>Objective 1: Regional Financial Management and Oversight</p><p>To ensure effective financial management across HAMAP-Humanitaire s programmes in Lebanon, Iraq and Syria through robust budget monitoring, financial analysis, forecasting, budgeting and reporting, enabling timely identification of financial risks and supporting informed decision-making and effective use of project resources.</p><p>Objective 2: Financial Compliance, Controls and Systems Strengthening</p><p>To ensure accurate, compliant and consistent financial management across HAMAP-Humanitaire s operations in the region, in accordance with donor requirements and internal policies, through effective financial controls, oversight and risk management. Strengthen HAMAP-Humanitaire s regional finance function through the development and harmonisation of financial policies, procedures, systems and tools, alongside the supervision, technical guidance and capacity building of finance staff across Lebanon, Iraq and Syria.</p><p>Objective 3: Partner Financial Oversight and Capacity Strengthening</p><p>To ensure sound financial management and compliance of HAMAP-Humanitaire s local partners through effective financial monitoring, review of financial reporting and identification and follow-up of financial and compliance risks. Strengthen the organisational financial management systems and individual capacities of local partners through tailored capacity assessments, training, coaching, tools and ongoing technical support, promoting greater autonomy, accountability and sustainable financial management practices</p><p>Main responsibilities</p><p>Budget Management, Financial Monitoring and Forecasting</p><ul><li>Lead the regular financial monitoring of HAMAP-Humanitaire projects and operations across Lebanon, Iraq and Syria.</li><li>Prepare, consolidate and maintain Budget Follow-Up (BFU), Budget versus Actual (BvA) and other financial monitoring tools for all active projects in the region.</li><li>Analyse expenditure, variances, burn rates, commitments and projected costs, and identify risks of underspending, overspending, funding gaps or incorrect allocations.</li><li>Work closely with Programme Coordinators and budget holders to review expenditure, implementation plans and forecasts and recommend corrective actions where required.</li><li>Monitor shared costs, staff allocations and other cross-project expenditures to ensure appropriate allocation across projects and funding sources.</li><li>Support the development of project spending plans, cash forecasts and funding requests based on realistic operational projections.</li></ul><p>Budgeting, Reporting and Donor Compliance</p><ul><li>Lead or support the preparation of project budgets for proposals, amendments, extensions and budget revisions, in coordination with programme and support teams.</li><li>Ensure budgets are realistic, adequately costed and compliant with donor requirements and HAMAP-Humanitaire rules.</li><li>Support budget reallocations and revisions by analysing financial implications, remaining balances and donor flexibility.</li><li>Prepare, review and consolidate financial reports for donors and HQ, ensuring accuracy, completeness and timely submission</li><li>Ensure expenditure and financial documentation comply with donor requirements, approved budgets and HAMAP-Humanitaire policies, including cost eligibility, supporting documentation and correct allocation of expenditure.</li><li>Provide financial input throughout the project cycle, including proposal development, project kick-off, implementation and closure.</li></ul><p>Financial Control, Audit and Systems Strengthening</p><ul><li>Oversee the quality of financial records, accounting entries, reconciliations, supporting documentation and financial filing across the region.</li><li>Review financial transactions and allocations to identify errors, unsupported expenditure, control weaknesses or compliance risks and ensure timely corrective action.</li><li>Support internal and external audits, donor verifications and other financial reviews, including preparation of documentation and follow-up of findings.</li><li>Conduct periodic financial compliance reviews and support missions to country offices to assess the application of financial procedures and internal controls.</li><li>Contribute to the development, revision and harmonisation of finance policies, procedures, tools and internal controls across Lebanon, Iraq and Syria.</li><li>Support the implementation of improved financial systems and processes adapted to organisational, operational, legal and donor requirements.</li></ul><p>Local Partner Financial Management and Capacity Strengthening</p><ul><li>Review financial reports, expenditure records and supporting documentation submitted by HAMAP-Humanitaire s local partners to ensure accuracy, completeness and compliance with partnership agreements, approved budgets, donor requirements and HAMAP-Humanitaire procedures.</li><li>Monitor partner expenditure and budget implementation, identify financial or compliance issues, and follow up on required corrections and recommendations.</li><li><br></li></ul><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Experience</strong></p><p>Education</p><ul><li>Bachelor s or Master s degree in Finance, Accounting, Business Administration, Economics, Management or another relevant field.</li><li>A professional qualification or certification in accounting, finance or audit would be an asset.</li></ul><p>Experience</p><ul><li>Minimum of five years of progressively responsible professional experience in finance, accounting, grants finance or financial management, preferably within an international NGO, humanitarian or development organisation.</li><li>Demonstrated experience in project budgeting, Budget versus Actual (BvA) analysis, financial monitoring, forecasting and financial reporting.</li><li>Experience managing the financial requirements of multiple projects and institutional donor funded programmes.</li><li>Experience with donor financial compliance, financial controls, audits and/or expenditure verifications.</li><li>Experience working with local partners, including reviewing partner financial reporting, monitoring financial compliance and/or strengthening partner financial management capacity, is highly desirable.</li><li>Experience setting-up an ERP system would be a strong asset.</li><li>Previous experience in a regional or multi-country role and/or working within the Middle East is an asset.</li><li>Experience contributing to the development or improvement of financial systems, policies, procedures and tools is an asset.</li></ul><p><strong>Required Skills</strong></p><p>Behavioral</p><ul><li>Demonstrates integrity, accountability and professionalism, taking responsibility for decisions and responding constructively to feedback.</li><li>Plans and prioritises work effectively, anticipates risks and takes initiative to achieve high-quality results within established deadlines.</li><li>Works collaboratively with colleagues, local partners and other stakeholders, contributing to a constructive and respectful working environment.</li><li>Communicates clearly and effectively and builds positive working relationships across different functions, cultures and operational contexts.</li><li>Promotes continuous learning, knowledge sharing and improvement, and supports the development and performance of others.</li><li>Demonstrates adaptability and sound judgement when working across multiple countries and in changing operational environments.</li><li>Promotes a working environment free from discrimination, harassment, retaliation, sexual exploitation and abuse, and upholds HAMAP-Humanitaire s safeguarding and PSEA principles.</li><li>Promotes inclusion and equal participation and considers gender and diversity perspectives in the performance of responsibilities.</li></ul><p>Technical</p><ul><li>Demonstrates strong knowledge of financial management, accounting principles, budgeting, forecasting, financial reporting and internal controls.</li><li>Ability to analyse complex financial information, identify trends, variances and financial risks, and provide practical recommendations to support decision-making.</li><li>Demonstrated understanding of institutional donor financial requirements, cost eligibility, supporting documentation and financial compliance.</li><li>Ability to manage and monitor the finances of multiple projects and funding sources across different countries and operational contexts.</li><li>Maintains high standards of accuracy, completeness and consistency in financial data, documentation and reporting.</li><li>Ability to communicate and explain financial information clearly to finance and non-finance colleagues and provide effective guidance to budget holders.</li><li>Advanced proficiency in Microsoft Excel and good working knowledge of financial monitoring, accounting and reporting tools.</li><li>Demonstrates appropriate judgement and confidentiality in handling sensitive financial and organisational information.</li><li>Experience or knowledge of procurement and logistics processes within an NGO, humanitarian, or development context would be an asset.</li></ul><p>Languages</p><ul><li>Fluency in English and Arabic, both written and spoken.</li><li>Knowledge of French and/or Kurdish is an asset.</li></ul><p><br></p>
<p>In this role, you ll assess, evaluate, manage, and support medication therapies for patients of all ages in outpatient and emergent settings. Your work will span dispensing pharmacy operations, medication guidance for healthcare practitioners, and accountability for prescription and controlled medications. You ll also chair the Pharmacy and Therapeutics Committee, with responsibility for formulary management, and participate in other multidisciplinary committees and administrative projects as assigned.</p><p>Position Title: Pharmacist Assignment Location: Onsite in Balad, Iraq; relocation required. Work Environment: Work is normally performed in a deployed work environment. Coverage: On-call availability required.</p><p>Key Responsibilities</p><ul><li>Establish and operate a dispensing pharmacy, including prescription intake and recording, accurate packaging and dispensing, and complete medication records.</li><li>Collect daily data on prescriptions dispensed and the number of patients receiving prescriptions.</li><li>Counsel patients on proper medication use, possible adverse reactions, and polypharmacy.</li><li>Provide medication education and prescription recommendations to practitioners, advise on potential interactions, and assist nursing staff with medication reconciliation.</li><li>Develop and manage a formulary appropriate to the population and medical services provided.</li><li>Manage non-formulary, controlled, and other critical medications, including resuscitation medications and medications unique to pregnant individuals.</li><li>Oversee medication ordering and inventory to maintain required stock levels within established budgets.</li><li>Manage the cold chain for temperature-controlled pharmaceuticals, including vaccines, and oversee expired medication returns to maximize credit when applicable.</li><li>Maintain accountability and required records for prescription and controlled medications.</li><li>Participate in required monthly controlled-drug inventory counts, audits, reconciliation, and reporting.</li><li>Ensure regulatory compliance throughout medication procurement, storage, distribution, and use.</li><li>Review and update departmental policies, inspect medication stock and use outside the pharmacy, and report noncompliance to the Chief Medical Officer, Health Service Manager, and Chief Pharmacist.</li><li>Monitor pharmacy operations, report adverse drug reactions and medication errors, and implement quality improvements and corrective actions.</li><li>Participate in mass-casualty drills as requested.</li></ul><p>Combine patient counseling with medication safety and formulary management on an international pharmacy assignment in Balad, Iraq. At International SOS Government Medical Services, you'll support healthcare programs that improve patient care and operational readiness across the U.S. and internationally. Founded in 1984, International SOS operates in more than 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements Doctor of Pharmacy degree (PharmD), Bachelor of Science in Pharmacy (BS Pharm), or country equivalent. Hold and maintain a current pharmacy license and registration from your country of origin, with education and graduation transcripts. A minimum of three years of experience as a practicing pharmacist , with at least six months of work in the pharmacist career field within the previous 12 months . Fluency in both spoken and written English.</p><p>Assignment and Physical Requirements Obtain medical clearance and maintain current immunizations. Possess a valid passport from your country of record before relocation and maintain a current passport throughout your stay in Balad. Be able to sit and stand for prolonged periods. Work may also require bending, stooping, and lifting up to 15 pounds.</p>
<p>Provide technical guidance and advice to the customer. Present a positive image of self and company s services. Work effectively with differing customers and cultures. Maintain a safe work environment and ensure compliance with safety objectives and policies. Provide inspection support and perform repairs, sustainment maintenance, retrofits, and medications to multiple platform vehicles. Conduct technical analysis of vehicle implementations, modifications and enhancements. Troubleshoot technical problems and issues and determine technical solutions. Act as local on-site representative to customer's organization. Document and submit company expense reports and time cards Perform other qualified duties as assigned Reporting Relationships Title of Direct Report(s): None Title of Supervisor: Program Manager, or other supervisor title may vary by assignment Knowledge & Skills Must have knowledge of database software, spreadsheet software, presentation software, and word processing software Knowledgeable of U.S. Military vehicle maintenance management pubs and guidelines. Ability to interpret and use all types of engineering drawings, schematics, diagrams, and specification sheets Ability to use all types of power tools, lifting devices, carrying or support equipment, including safe use of slings and chains Familiar with the use and operation of TMDE (Test, Measurement and Diagnostic Equipment) Must be able to function with minimal supervision Ability to obtain and maintain a US passport. Ability to obtain a secret security clearance. Experience & Education High school diploma or GED required. Bachelor s degree, preferred. Class A or B CDL preferred Four (4) years certified vehicle maintenance required. ASE level certification in vehicular and component level fault diagnostics and maintenance or military equivalent. Prior instructional experience delivering technical training in fault diagnostics and maintenance/repair. Physical Requirements/Working Environment Must be willing and able to work in extreme temperatures. Capability to lift 55lbs without assistance. Must be able to meet medical and physical fitness requirements to enter into and maintain deployment in accordance with customer requirements. Live and work in an austere environment in an active combat zone most likely under U.S. government control Travel Able to travel domestically and internationally Relocate to different locations within the AOR on short notice to support assignment</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED required. Bachelor s degree, preferred. Class A or B CDL preferred Four (4) years certified vehicle maintenance required. ASE level certification in vehicular and component level fault diagnostics and maintenance or military equivalent. Prior instructional experience delivering technical training in fault diagnostics and maintenance/repair. Must be willing and able to work in extreme temperatures. Capability to lift 55lbs without assistance. Must be able to meet medical and physical fitness requirements to enter into and maintain deployment in accordance with customer requirements. Live and work in an austere environment in an active combat zone most likely under U.S. government control. Able to travel domestically and internationally. Relocate to different locations within the AOR on short notice to support assignment.</p>