Collection Specialist Jobs in Iraq

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Collection Manager manages the collection activities of an organization, ensuring timely and effective recovery of outstanding debts. They are responsible for developing collection strategies, policies, and procedures to maximize collections while minimizing delinquencies and write-offs. Additionally, the Collection Manager plays a key role in managing relationships with clients, customers, and third-party collection agencies, negotiating repayment terms and resolving disputes. They also analyze collection data and performance metrics to identify trends, assess the effectiveness of collection efforts, and make recommendations for improvement</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and implement collection strategies to maximize the recovery of outstanding debts while minimizing losses.</p><br> <p>Oversee a team of collection agents, providing guidance, training, and support to ensure effective collection efforts and adherence to policies and procedures.</p><br> <p>Monitor the performance of collection agents, setting targets and goals, and conducting regular performance reviews to drive productivity and efficiency.</p><br> <p>Analyze delinquency trends, identify root causes of non-payment, and implement corrective actions to improve collection results.</p><br> <p>Manage relationships with clients, customers, and third-party collection agencies, negotiating payment arrangements, and resolving disputes to facilitate debt recovery.</p><br> <p>Develop and maintain collection policies, procedures, and workflows to ensure compliance with regulatory requirements and industry best practices.</p><br> <p>Utilize collection software and tools to track accounts, automate collection activities, and generate reports to assess collection performance.</p><br> <p>Provide regular reports and updates to senior management on collection activities, performance metrics, and key trends.</p><br> <p>Develop and maintain relationships with internal stakeholders, such as finance, legal, and customer service teams, to facilitate effective debt recovery processes.</p><br> <p>Stay informed about changes in collection laws, regulations, and industry trends, and implementing necessary updates to collection strategies and processes accordingly.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Extensive knowledge of debt collection laws, regulations, and industry best practices to ensure compliance and effectiveness in debt recovery efforts.</p><br> <p>Strong leadership and team management skills are essential for effectively leading and motivating a team of collection agents to achieve collection targets.</p><br> <p>Excellent communication and negotiation skills are vital for interacting with debtors, clients, and third-party collection agencies to negotiate repayment terms and resolve disputes.</p><br> <p>Proficiency in collection software and tools enables efficient tracking of accounts, automation of collection activities, and generation of reports for analysis and decision-making.</p><br> <p>Analytical skills are important for analyzing delinquency trends, identifying areas for improvement, and implementing strategies to optimize debt recovery processes.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Merchandising Mix L3<br>Real Estate Knowledge L3<br>Real Estate Negotiating L3<br>Agility<br>Relationship Management L3<br>AI Fluency<br>Tenant management skills L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Business Administration or any related field<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><ul><li><p>Handle daily cash transactions and receivables accurately.</p></li><li><p>Manage and reconcile large cash amounts on a daily basis.</p></li><li><p>Collect payments and issue receipts to customers.</p></li><li><p>Maintain proper cash records and prepare daily cash reports.</p></li><li><p>Ensure compliance with company policies and financial procedures.</p></li><li><p>Coordinate with internal departments regarding cash collections and deposits.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Minimum 2 years of experience in Cashiering, Receivables, Cash Collections, Banking (Teller), Exchange Houses, or Logistics companies.</p></li><li><p>Strong cash handling and reconciliation skills.</p></li><li><p>Good numerical and communication skills.</p></li><li><p>Hindi speaking is mandatory.</p></li><li><p>Candidates must be currently based in Iraq.</p></li></ol><p></p></section>