Git Jobs in Iraq

<p><h4>Job description</h4> <p><strong>Function:</strong> Information Management / IT<br> <strong>Role level:</strong> Technical Team Lead<br> <strong>Location:</strong> Majnoon Project – Site Basra<br> <strong>Primary purpose:</strong> Lead systems support, stability, security, upgrades, troubleshooting and documentation<br> <strong>Reporting:</strong> Data Centre Manager</p> <h4>Preface</h4> <p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p> <h4>Professional summary</h4> <p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p> <h4>Core competencies</h4> <ul> <li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li> <li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li> <li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li> <li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li> <li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li> <li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li> <li>Ability to prioritize technical work across incidents, maintenance, projects, and operational support.</li> </ul> <h4>Professional experience</h4> <ul> <li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li> <li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li> <li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li> <li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li> <li>Experience developing best practices, technical documentation, procedures, and operational standards.</li> <li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li> </ul> <h4>Key responsibilities</h4> <ul> <li><strong>Lead and mentor:</strong> Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</li> <li><strong>Maintain stability:</strong> Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</li> <li><strong>Oversee upgrades:</strong> Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</li> <li><strong>Troubleshoot issues:</strong> Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</li> <li><strong>Drive best practice:</strong> Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</li> <li><strong>Support governance:</strong> Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</li> </ul> <h4>Certifications</h4> <p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p> <ul> <li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li> <li>ITIL Foundation or equivalent service management certification.</li> <li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li> </ul> <h4>Technical skills</h4> <ul> <li><strong>Systems administration:</strong> Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</li> <li><strong>Infrastructure operations:</strong> Virtualization, storage, compute, network services, hosting environments, and operational resilience.</li> <li><strong>Security and controls:</strong> Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</li> <li><strong>Troubleshooting:</strong> Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</li> <li><strong>Upgrades and maintenance:</strong> System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</li> <li><strong>Documentation:</strong> Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</li> </ul> <h4>Languages</h4> <p>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.<br> Arabic language skills are also relevant.</p></p><p></p>

<p>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets. • Implement Direct Sales policies and procedures. • Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements. • Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information. • Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities. • Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information. • Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction. • Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in a business administration-related field or equivalent Experience • Up to 2 years of experience in related field Competencies Behavioural • Serving our Customers • Achievement Driven • Information Seeking • Relationship Building Technical • Oral Communication • Written Communication • Managing Information • Technology Application • IT User Support • Sales Management DEI Competency • Courage to Engage • Addressing Bias • Allyship</p>

<p><h4>About company</h4> <p>Belong, connect, grow with KBR! The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p> <h4>Job purpose</h4> <p>Field Production Technologist is part of the Well Reservoir Facilities Management team in the Petroleum Engineering Department. The primary job purpose is to ensure technical support to wells performance, close monitoring and maintain well integrity, respond to production planning and reservoir engineers requests for well deliverability and optimization decisions on site.</p> <h4>Duties and responsibilities</h4> <ul> <li>Daily production of well performance, spot anomalies, diagnose well production issues and performance monitoring according to well operating envelope.</li> <li>Monitor and manage well integrity to minimize deferment and ensure HSE policies compliance in a safe working environment.</li> <li>Provide operational support rigless activities including wireline, slickline, well integrity, and coiled tubing operations, ensuring seamless workflow.</li> <li>Daily monitoring of workover activities (hoist, rigless perforation, stimulation, clean up, tie-in, opening up etc.).</li> <li>Production enhancement and optimization strategy evaluation and implementation.</li> <li>Recommend well recompletion/well intervention activities, supervise on site.</li> <li>Provide support to other groups for well intervention, generate proposal, data acquisition, drilling and workover, etc.</li> <li>Coordinate and conduct completion meetings, internally and externally (other department and vendors).</li> <li>Conduct well and reservoir review, present recommendation to team and stakeholders as required.</li> <li>Ensure integration and consistency between engineering and geological interpretations by close collaboration with reservoir engineer and production planners, petrophysicists, geologists, geophysicist, operations and facilities engineers.</li> <li>Peer review less experienced team members.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum of a bachelor degree in petroleum engineering, reservoir engineering or engineering from an accredited and recognized university.</li> <li>Previously working in a multi-cultural and multi-nationalities team.</li> <li>Knowledge of well completion, intervention, drilling and workover procedures and regulations.</li> <li>Oil and gas, wells design and integrity monitoring and management from conceptual and construction until abandonment.</li> </ul> <h4>Experience</h4> <ul> <li>Minimum 5-10 years’ experience with an operator.</li> <li>Experience in well intervention rigless operations and supervision.</li> <li>Experience in both clastic and carbonate reservoirs production strategies.</li> <li>Previously working in a multi-cultural and multi-nationalities team, international experience.</li> </ul> <h4>Language proficiency, computer and software skills</h4> <ul> <li>Must be able to speak upper intermediate and above English. Arabic is an advantage.</li> <li>Experience and knowledge of advanced level nodal analysis especially using integrated production system model (IPSM) modelling software.</li> <li>Experience in other petroleum engineering standard software (intermediate level): PI, Eclipse, PVTSim, Kappa’s Saphire.</li> <li>Experience in rigless well intervention operation, site supervision, work proposal and program preparation.</li> </ul> <h4>Skills</h4> <ul> <li>Good communication and analytical skills are essential.</li> <li>Eagerness to learn and develop own skills.</li> <li>Must have a HSSE driven mindset.</li> <li>The ability to work with people from different cultural backgrounds will be essential.</li> <li>Ability to quickly determine the optimal production solution, with often conflicting or missing data or information.</li> <li>Experience and good understanding of completion, workover, stimulation design, well test analysis, production forecast and artificial lifts.</li> <li>Experience in supervising operations of production enhancements, well completion, intervention and workover procedures and regulations.</li> <li>Proven wells integrity monitoring and management from drilling, production until abandonment.</li> <li>Good diagnostic skills are required to troubleshoot problems.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities* Administer and maintain VMware vSphere environments (vCenter, ESXi hosts, clusters, HA/DRS/vMotion, datastores, and VMs), including performance and capacity monitoring.<br> Manage enterprise SAN storage and Fibre Channel connectivity, including LUN provisioning, host mappings, zoning, multipathing, and storage troubleshooting.<br> Administer backup and recovery infrastructure, including Veeam Backup &amp; Replication, HPE StoreOnce, and HPE MSL tape libraries; perform backup verification, restores, offsite procedures, and disaster recovery testing.<br> Administer Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, domain controllers, and Windows Server Failover Clustering.<br> Administer Red Hat Enterprise Linux and other Linux servers, including services, networking, storage, patching, and troubleshooting.<br> Monitor infrastructure health and performance using SolarWinds and Veeam ONE; investigate alerts and production incidents and perform root-cause analysis.<br> Perform server provisioning, patching, upgrades, migrations, and decommissioning across production, UAT, development, and DR environments.<br> Maintain infrastructure security in line with company policies and least-privilege principles, and support server and endpoint security solutions.<br> Follow change management procedures, maintain technical documentation and infrastructure inventory, and coordinate with internal teams and vendors on incidents and technology refresh projects.<br> Administer Microsoft 365 and Google Workspace, including user onboarding/offboarding, licensing, mailbox management, and security settings.<br> Manage Duo multi-factor authentication for users, including enrollment, policy configuration, and access troubleshooting.<br> Bachelor's degree in Computer Science, IT, or equivalent practical experience.<br> Years of Experience: 3 Minimum 2 years of hands-on experience administering Windows Server environments, including Active Directory (AD DS), DNS, DHCP, NTP, Group Policy, and LDAP.<br> Solid experience with physical servers, hardware, and storage systems (SAN/NAS), including RAID, firmware updates, and basic data center operations.<br> Proven experience managing backup and recovery solutions such as Veeam, including backup and restore of files, databases, and virtual machines.<br> Experience administering Microsoft 365 , Cisco Duo, and Google Workspace (user and license management, mail, and security policies).<br> Hands-on experience with virtualization platforms, primarily VMware vSphere/ESXi (VM provisioning, snapshots, vCenter management).<br> Working knowledge of networking fundamentals (TCP/IP, VLANs, firewalls, VPN) and basic Linux administration.<br> Language Proficiency: (Arabic, English)</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Design, develop, customize, and implement solutions within the Temenos T24 platform. Troubleshoot system bugs and resolve production issues. Develop and customize Temenos T24 modules based on Business Requirement Documents (BRDs). Collaborate with business analysts and other IT development teams to understand business requirements end to end. Code, test, and implement T24 solutions while ensuring high performance and reliability. Ensure adherence to coding standards and best practices. Maintain proper documentation for all T24 development and support activities. Collaborate with other internal IT teams during incidents/time of need.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 - 3 years working experience in fintech and digital payments platforms.</li><li>Bachelor's degree in computer science or computer engineering or any other IT related discipline.</li><li>Temenos Design Studio or Eclipse or any other IDE.</li><li>Experience with JIRA Version Control System.</li><li>Experience in Java or Python.</li><li>Technical reports writing and Software documentations skills.</li><li>Banking domain experience is an advantage.</li><li>Fluency in English and Arabic (Kurdish is a plus)</li></ul><p></p></section>

<p>Implement and monitor information security and cybersecurity policies, standards, and controls. Monitor security controls across the Bank s systems and networks, including firewalls and secure communications. Monitor data protection, encryption, and user access controls in line with approved policies. Conduct and follow up on security assessments, vulnerability assessments, and security testing. Coordinate the remediation of identified vulnerabilities and security findings. Support information security and cybersecurity risk assessments for new systems, projects, and services. Monitor cybersecurity risk and performance indicators and prepare relevant reports. Support cybersecurity incident response, containment, documentation, and investigation activities. Monitor cybersecurity requirements related to business continuity, disaster recovery, and emergency plans. Support compliance with relevant standards and regulatory requirements, including ISO 27001, PCI DSS, and COBIT . Support cybersecurity awareness and training programs for employees. Follow up on internal and external audit findings and coordinate corrective actions. Coordinate with IT teams, branches, external service providers, and relevant stakeholders on cybersecurity requirements. Prepare periodic information security and cybersecurity reports.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Engineering, Information Technology, Cybersecurity, or a related field . Minimum 3 years of experience , preferably within the banking sector. Good knowledge of information security and cybersecurity principles and practices. Good understanding of ISO 27001, PCI DSS, COBIT , and relevant regulatory requirements. Professional certifications such as ISO 27001, CISM, Security+, or COBIT are preferred. Good English and computer skills. Strong planning, organizational, communication, and teamwork skills. Ability to work under pressure and manage multiple priorities.</p>

<p><h4>Belong, connect, grow, with KBR!</h4> <p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p> <p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p> <h4>Job purpose</h4> <p>The IT HCS & VMware Platform Supervisor is responsible for supervising the operation, administration, governance, and continuous improvement of the Huawei Cloud Stack (HCS) platform and related private or hybrid cloud services across the IT data center environment.</p> <p>The role leads HCS platform support activities to ensure secure, available, scalable, and recoverable cloud services, while coordinating with infrastructure, network, security, application, vendor, and service management teams to meet business continuity and operational requirements.</p> <h4>Duties and responsibilities</h4> <ul> <li>Supervise daily administration of Huawei Cloud Stack services including ManageOne, FusionCompute, resource pools, projects or tenants, compute, storage, virtual networking, identity and access, monitoring, and platform health.</li> <li>Lead and guide platform engineers and support teams in incident handling, service requests, change implementation, preventive maintenance, lifecycle upgrades, and compliance with approved procedures.</li> <li>Monitor HCS capacity, utilization, performance, availability, licensing, quotas, and service levels; prepare forecasts and implement optimization plans for efficient resource usage.</li> <li>Oversee integration of HCS with VMware platforms, enterprise storage, SAN or NAS connectivity, backup systems, Active Directory, DNS, networking, security, monitoring, and IT service management tools.</li> <li>Ensure backup, replication, snapshot, restore, and disaster recovery processes are properly configured and tested; coordinate recovery exercises against approved RPO and RTO targets.</li> <li>Review and approve technical change plans, method statements, risk assessments, rollback plans, patching activities, configuration baselines, and security hardening requirements.</li> <li>Troubleshoot and supervise resolution of complex platform incidents by analyzing logs, alerts, performance data, and root causes; coordinate corrective actions with Huawei, vendors, and internal teams.</li> <li>Maintain platform documentation, architecture diagrams, runbooks, SOPs, asset records, KPI reports, and continuous improvement actions; promote automation using PowerShell, PowerCLI, Python, APIs, or approved orchestration tools.</li> </ul> <h4>Qualifications, training & certifications</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Network Engineering, or a related discipline.</li> <li>At least one current professional certification in cloud computing, virtualization, systems infrastructure, storage, backup, or IT service management is required.</li> <li>Huawei HCIP-Cloud Computing, HCIP-Cloud Service, or equivalent Huawei Cloud Stack professional certification is strongly preferred; HCIE-Cloud Computing is an advantage.</li> <li>Huawei Cloud Stack administration, ManageOne, FusionCompute, FusionStorage, or HCS operations training is strongly preferred.</li> <li>VMware Certified Professional - VCF Administrator, VVF Administrator, or Data Center Virtualization certification is preferred.</li> <li>Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305 path) is an advantage for hybrid cloud responsibilities.</li> <li>Cisco Certified Network Associate (CCNA) or equivalent networking certification is preferred.</li> <li>ITIL Foundation (current version) is preferred; service management, change management, or project coordination training is an advantage.</li> <li>Veeam Certified Engineer Plus (VMCE+) or an equivalent enterprise backup and recovery certification is an advantage.</li> <li>Strong knowledge of HCS operations, virtualization, storage, backup, disaster recovery, Windows and Linux systems, networking, security, monitoring, and automation scripting.</li> <li>Strong leadership, professional communication, analytical troubleshooting, technical reporting, architecture documentation, and stakeholder coordination skills.</li> </ul> <h4>Experience</h4> <ul> <li>7-10 years of professional experience in cloud, virtualization, systems, data center, or enterprise infrastructure operations.</li> <li>Minimum 4-6 years of hands-on experience with Huawei Cloud Stack, ManageOne, FusionCompute, VMware, enterprise storage, backup, replication, and disaster recovery operations, including at least 2-3 years in a lead or supervisory role.</li> </ul> <h4>Language proficiency, computer and software skills</h4> <p>Core platforms and tools:</p> <ul> <li>Huawei Cloud Stack, ManageOne, FusionCompute, FusionStorage, and HCS monitoring tools</li> <li>VMware vSphere, vCenter, ESXi, VCF or VVF, templates, clusters, HA and DRS</li> <li>SAN/NAS storage, backup and replication tools, PowerShell, PowerCLI, Python, APIs, monitoring platforms, and ITSM ticketing tools</li> <li>English - upper intermediate or above (verbal and written)</li> </ul> <h4>Skills</h4> <ul> <li>Strong leadership and supervisory capability across HCS platform operations, incident response, change delivery, vendor coordination, and team workload management.</li> <li>Advanced troubleshooting across HCS, virtualization, storage, backup, networking, security, and infrastructure services, with strong availability and risk awareness.</li> <li>Ability to manage incidents, problems, changes, risks, capacity, lifecycle activities, audit findings, and service improvement plans within agreed service levels.</li> <li>Strong documentation, reporting, automation, governance, and communication skills with readiness to support critical incidents, migrations, upgrades, and recovery activities.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>DC Cloud &amp; NetBackup Supervisor<br><br><p><b>"Belong, Connect, Grow, with KBR!</b></p><br><br><br><p><b>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</b></p><br><br><p><b>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</b></p><br><br><br><br><p><b>Position title: </b>DC Cloud &amp; NetBackup Supervisor</p><br><br><p><b>Position status: </b>Local</p><br><br><p><b>Position reports to:</b>IT DC Manager</p><br><br><p><b>Department: </b>IT</p><br><br><p><b>Rotation pattern: </b>14/14&nbsp;</p><br><br><br><p>Job purpose</p><br><br><br><ul><li>The Datacenter, Cloud &amp; NetBackup Supervisor is responsible for supervising, administering, supporting, and optimizing data center infrastructure, private and hybrid cloud services, systems platforms, virtualization, enterprise storage, Veritas NetBackup, replication, and disaster recovery services.</li><li>The role ensures that data center, cloud, systems, and backup services remain secure, available, scalable, recoverable, and compliant with business continuity requirements, while leading operational improvements, technical documentation, and coordination with vendors and internal teams.</li></ul><br><br><p>Duties and responsibilities</p><br><br><br><ul><li>Supervise daily data center operations, including servers, racks, power and UPS coordination, cooling, hardware health, asset lifecycle, monitoring, and infrastructure availability.</li><li>Administer and support Huawei Cloud Stack services, ManageOne, FusionCompute, resource pools, tenants or projects, compute, storage, virtual networking, identity and access, and platform health.</li><li>Manage VMware vSphere, vCenter, ESXi, clusters, templates, high availability, DRS, lifecycle updates, and virtual machine provisioning or decommissioning.</li><li>Administer Windows Server and Linux systems, Active Directory, DNS, DHCP, Group Policy, patching, hardening, file services, and integration with monitoring and service management platforms.</li><li>Manage Veritas NetBackup operations, including master and media servers, clients or agents, policies, schedules, storage units, retention, catalog protection, backup job monitoring, and failure resolution.</li><li>Administer enterprise storage platforms, SAN or NAS connectivity, datastores, multipathing, allocation, performance, capacity planning, and integration with virtualization and backup services.</li><li>Lead backup, restore, replication, and disaster recovery activities; conduct scheduled recovery tests against approved RPO and RTO targets and maintain evidence of successful recoverability.</li><li>Troubleshoot complex infrastructure incidents, analyze logs and alerts, perform root-cause analysis, coordinate corrective actions, manage changes, and maintain complete technical documentation and SOPs.</li></ul><br><p>Qualifications, Training &amp; Certifications</p><br><br><br><ul><li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Network Engineering, or </li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>EY Baghdad - Assurance - Audit Graduate Opportunity</b></p><br> <p><b>Will you shape the future or will the future shape you?</b></p><br> <p>Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skills you need to stay relevant today and, in the future, – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.</p><br> <p><b>The opportunity: your next adventure awaits</b></p><br> <p>The opportunity is specifically for nationals with interest in Audit under the Assurance Service line. Our tailored external audit services help build trust and confidence through transparency, clarity and consistency. Audit services involve reporting on the fairness in all material respects with which a client’s audited financial statements are presented, in conformity with the applicable financial reporting framework. Click here to learn more about our Assurance service line.</p><br> <p>If you are a university graduate, the EY Graduate Program could be the opportunity for you. You will be part of a team working with interesting clients, and we'll help you to enhance your strengths and acquire new skills for your career.</p><br> <p><b>What we look for:</b></p><br> <ul><li>You have an agile, growth-oriented mindset. What you know matters, but the right mindset is just as important. We’re looking for innovative individuals who can work in an agile way and keep pace with a rapidly changing world.</li><li>You are curious and purpose-driven. We seek individuals who see opportunities instead of challenges and ask better questions to find better answers.</li><li>You are inclusive. We value individuals who embrace diverse perspectives, appreciate differences, and work inclusively to build safety and trust.</li></ul> <p><b>Qualifications:</b></p><br> <ul><li>Bachelor’s or Master’s degree in Accounting or Finance, completed within the past 18 months.</li><li>A basic understanding of Auditing, Accounting, and Financial Reporting Standards.</li><li>Ability to understand, document, use, evaluate, and provide insights/observations on financial accounting processes (financial statement close process, strategic planning, and budget setting).</li></ul> <p><b>What’s in it for you:</b></p><br> <ul><li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li><li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds.</li><li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li><li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li></ul> <p><b>What you can expect:</b></p><br> <p><b>Step 1:</b> Apply</p><br> <p>Please complete the online application and answer all the questions.</p><br> <p><b>Step 2:</b> Online Assessments</p><br> <p>If selected, you will receive an invitation to complete the EY online assessments.</p><br> <p><b>Step 3:</b> Interview</p><br> <p>Upon passing the assessments, you will receive an invitation for an initial interview.</p><br> <p><b>Step 4:</b> Attend</p><br> <p>If shortlisted, you may be invited to attend a recruitment day or a technical interview.</p><br> <p><b>Step 5:</b> Receive</p><br> <p>If successful, you will receive an offer to join EY and begin your career at one of the best companies to work for.</p><br> <p>Are you ready to shape your future with confidence? Apply today.</p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p><b>EY | Building a better working world</b></p><br> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><br> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><br> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<p><br></p> <p> <strong>Expected:</strong> </p> <ul> <li> <p>Technical Degree or Diploma in Engineering, Information Technology, or related discipline.</p> </li> </ul> <p> <strong> <u>Essential experience and job requirements:</u> </strong> </p> <ul> <li> <p>Extensive experience with Computerized Maintenance Management Systems and databases.</p> </li> <li> <p>Proven ability in practical application of developing, building, operating, and maintaining Maintenance Builds and CMMS systems.</p> </li> <li> <p>People leadership and stakeholder management experience.</p> </li> <li> <p>Extensive and relevant industry experience in brownfield environments. At least 12 years industry experience with 5 years in International multicultural Operational roles across the full value chain of hydrocarbon and water production facilities. </p> </li> </ul> <p> <strong> <u>Desirable criteria and qualifications</u> </strong> </p> <ul> <li>Key skills include communication, interpersonal relationships, facilitation, influencing, and negotiating.</li> <li>Ability to develop others and foster diverse relationships in a multicultural environment.</li> <li>Ability to identify correct priorities of maintenance and engineering support activities.</li> <li>Experience with Maximo CMMS and ERP system.</li> <li>Ability to speak Arabic would be beneficial but not essential.</li> </ul> <p> <strong> <u>Other Requirements</u> </strong> </p> <ul> <li>A passion and relentless drive for continuous improvement.</li> <li>Strong use of IT systems to analyse data, and produce reports &amp; KPI s etc.</li> <li>Strong interpersonal skills with experience influencing operating teams and contractors.</li> <li>Strong cultural awareness.</li> <li>Able to prioritise work in a high activity environment.</li> <li>Able to work within a multidisciplinary team.</li> <li>Ability to handle multiple tasks with minimal supervision.</li> <li>Strong bias for being proactive and getting results.</li> <li>Demonstrate planning, organizational and communication skills.</li> </ul> <p>Wood is recruiting for a <strong>CMMS Team Lead</strong> to join its Iraq business unit focusing on governing the development and enhancement of Master Data standards.</p> <p>This role is a full-time on-site role in Basra, Iraq.</p> <p> <strong>Rotation: </strong>28/28</p> <p> <i> <strong>#Wood #Iraq #Basra #CMMS Team Lead</strong> </i> </p> <p> </p> <p> <strong> <u>The role</u> </strong> </p> <p>This is an exciting opportunity for an experienced <strong>CMMS Team Lead</strong> to join our Iraq Business Unit.</p> <p> <strong>Our Clients and Projects </strong> </p> <p> <strong>Designing the future. Transforming the world. </strong> </p> <p>This project is to focus more resources towards improving maintenance and reliability on the Oil, Gas &amp; Water Systems, required to efficiently support maintenance, turn arounds and engineering organizations with the appropriate qualifications and experience.</p> <p> <strong> <u>What we can offer</u> </strong> </p> <ul> <li> <strong>Meaningful and interesting projects</strong> Delivered to high profile clients and complex projects in Iraq </li> <li> <strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice </li> <li> <strong>Competitive salary</strong> with regular salary reviews to ensure we are rewarding at the right level in line with the market </li> <li> <strong>Medical Insurance: </strong>Ensures inpatient and outpatient medical care is available should you require treatment. </li> <li> <strong>Commitment to continued professional development;</strong> development plans that are tailored to your individual needs and interests </li> <li> <strong>Global connections</strong>: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> </ul> <p> <strong> <u>Job Objectives:</u> </strong> </p> <ul> <li>Governs the development and enhancement of Master Data standards.</li> <li>Accountable for the maintenance build and integrity of the CMMS (Computerized Maintenance Management System) Master Data. </li> <li>Leads Master Data cleanse and sustain efforts. </li> </ul> <p> <strong> <u>Key Accountabilities:</u> </strong> </p> <ul> <li>Accountable for ensuring the Maintenance Build Data standards are being followed.</li> <li>Leads Maintenance Build improvement initiatives.</li> <li>Accountable for managing the Maintenance Build improvement and cleansing plans.</li> <li>Responsible for providing quality assurance (QA) of content to ensure accuracy during cleansing and updating of Maintenance Build data.</li> <li>Accountable for the Maintenance Build and Work Management performance metrics and supporting the continuous improvement.</li> <li>Accountable for final resolution of Maintenance Build issues.</li> <li>Accountable for CMMS engineer s knowledge of the CMMS/Work Management data standards, tools and processes and their ongoing development.</li> <li>Accountable for the ongoing management of Maintenance Build and Work Management Standards, Tools, and associated processes.</li> <li>Responsible for providing inputs to and interfacing with any business program that would have a CMMS/Maintenance Build data impact.</li> <li>Responsible for defining and maintaining data management strategies to include data tools, processes, and standards.</li> <li>Responsible for identifying, resolving and/or escalating data issues as appropriate.</li> <li>Responsible for collaborating and coordinating with the other departments such as Operations, PSCM, and Finance to ensure compliance with the Maintenance Build and Work Management requirements.</li> <li>Responsible for performing analysis requested from Maintenance and Reliability teams.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Are you ready to shape the future with confidence?</b></p><br><p>Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skills you need to stay relevant today and, in the future, – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.</p><br><p><b>The opportunity: your next adventure awaits </b></p><br><p>You will be joining one of the most dynamic and people-focused teams in the industry. In <b>People Advisory Services (PAS)</b>, we help organizations transform their workforce strategies, enhance employee experiences, and navigate the complexities of global mobility and compliance. Our work spans HR transformation, payroll, rewards, learning, immigration, tax compliance, and international mobility—delivering insights that align talent with business strategy and drive sustainable growth. </p><br><p><b>What we look for: </b></p><br><ul><li><b>You have an agile, growth-oriented mindset. </b>What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.</li><li><b>You are curious and purpose driven.</b> We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers.</li><li><b>You are inclusive.</b> We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust. </li><li><b>Qualifications:</b> <ul><li>Bachelor’s or master’s degree completed in Accounting, Industrial Engineering, Business Administration, or any business-related major within the past 18 months</li><li>Nationals only to be considered</li></ul></li></ul><p><b>What’s in it for you: </b></p><br><ul><li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li><li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.</li><li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li><li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li></ul><p><b>Are you ready to shape your future with confidence? Apply today.</b></p><br><b>Step 1: Apply</b><ul><li>Please complete the online application and answer all the questions.</li></ul><b>Step 2: Test</b><ul><li>If selected, you will receive an invitation to complete the EY online assessments. </li></ul><b>Step 3: On Demand Interview</b><ul><li>Upon passing the assessments, you will receive an invitation for an initial interview.</li></ul><b>Step 4: Attend</b><ul><li>If shortlisted, you may be invited to attend a recruitment day or a technical interview. </li></ul><b>Step 5: Receive</b><ul><li>If successful, you will receive an offer to join EY and begin your career at one of the best companies to work for.</li></ul><p>Are you ready to shape your future with confidence? Apply today. </p><br><p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire &nbsp;</span><span>Customer Service Representative, </span><span>who are responsible</span><span> for </span><span>handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information&nbsp;</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI&nbsp; Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<div><span style="font-size: 11px;"><b>Role Purpose</b></span></div><div><span style="font-size: 11px;">Zain Iraq is actively recruiting to hire&nbsp; Customer Service Representative, who are responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Responsibilities</b></span></div><div><span style="font-size: 11px;">Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></div><div><span style="font-size: 11px;">Implement Direct Sales policies and procedures.</span></div><div><span style="font-size: 11px;">Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></div><div><span style="font-size: 11px;">Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></div><div><span style="font-size: 11px;">Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></div><div><span style="font-size: 11px;">Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></div><div><span style="font-size: 11px;">Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></div><div><span style="font-size: 11px;">Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></div><div><span style="font-size: 11px;">Education, Experience and Competencies</span></div><div><span style="font-size: 11px;">Bachelor’s degree in a business administration-related field or equivalent</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Experience</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Up to 2 years of experience in related field</span></div><div><br></div><div><span style="font-size: 11px;">Competencies</span></div><div><span style="font-size: 11px;">Behavioural</span></div><div><span style="font-size: 11px;">Serving our Customers</span></div><div><span style="font-size: 11px;">Achievement Driven</span></div><div><span style="font-size: 11px;">Information Seeking</span></div><div><span style="font-size: 11px;">Relationship Building</span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Technical</span></div><div><span style="font-size: 11px;">Oral Communication</span></div><div><span style="font-size: 11px;">Written Communication</span></div><div><span style="font-size: 11px;">Managing Information&nbsp;</span></div><div><span style="font-size: 11px;">Technology Application</span></div><div><span style="font-size: 11px;">IT User Support</span></div><div><span style="font-size: 11px;">Sales Management</span></div><div><br></div><div><span style="font-size: 11px;">DEI&nbsp; Competency</span></div><div><span style="font-size: 11px;">Courage to Engage</span></div><div><span style="font-size: 11px;">Addressing Bias</span></div><div><br></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Badge Administrator<br><br><p><b>JOB DESCRIPTION</b></p><br><br><br><p><b>Job Title:</b> Badge Administrator</p><br><br><p><b>Company:</b> KBR (KBR Abr Al-Bihar)</p><br><br><p><b>Location:</b> Majnoon Oil Field, Basrah, Iraq</p><br><br><p><b>Employment Type:</b> Full-time, Contract</p><br><br><p><b>Department:</b> HSSE / Security</p><br><br><p><b>Reports To:</b> DS1 Security Manager</p><br><br><p><b>Position Status:</b> Local National (Iraqi National)</p><br><br><p><b>Rotation Pattern:</b> 28/28</p><br><br><br><p><b>About The Company</b></p><br><br><p><b><i>"Belong, Connect, Grow, with KBR!"</i></b></p><br><br><p><i>The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</i></p><br><br><p><i>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</i></p><br><br><p><i>KBR is operating the Integrated Field Management Services (IFMS) contract at Majnoon Oil Field under the Basrah Oil Company (BOC), delivering comprehensive field support services in one of Iraq's most significant oil-producing regions.</i></p><br><br><br><p><b>Job Purpose</b></p><br><br><p>The Badge Administrator is responsible for operating field access IT systems at Majnoon Oil Field, including data entry in Arabic and English, issuing field access badges, producing reports, and managing field access documentation to support security operations and business continuity for KBR and Basrah Oil Company (BOC).</p><br><br><br><p><b>Job Responsibilities</b></p><br><br><ul><li>Input and maintain data for all field staff and vehicle badges in the access management system (bilingual: Arabic and English).</li><li>React promptly to badge deactivation requests received from the BOC Security Manager and DS1 Security Manager.</li><li>Review and verify all badge applications for completeness and compliance prior to processing.</li><li>Collect and record biometric data for all field personnel prior to badge issuance.</li><li>Update badge access permissions in line with directions issued by the DS1 Security Manager.</li><li>Identify and report any system faults or technical issues affecting the access control infrastructure.</li><li>Maintain and update the HOT (Head of Turn) arrivals register on an ongoing basis.</li><li>Generate reports upon request for security, operations, and management stakeholders.</li><li>Ensure accurate and timely records of all field vehicle badge data.</li><li>Support security team with documentation for field access control and business continuity activities.</li></ul><br><p><b>Technical Qualifications &amp; Skills</b></p><br><br><br><p><b>Education</b></p><br><br><ul><li>Bachelor's degree or Vocational Diploma in a relevant discipline.</li></ul><br><br><p><b>Experience</b></p><br><br><ul><li>Relevant work experience within the oil and gas industry, preferably in a security or access management role.</li><li>Competent in basic document translation between Arabic and English.</li><li>Good understanding of data protection requirements and confidentiality obligations.</li><li>Demonstrated ability to work effectively in a multinational environment with strong cultural awareness.</li><li>Good professional work ethic and timekeeping.</li></ul><br><p><b>Computer &amp; Software Skills</b></p><br><br><ul><li>Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Capability to operate field access / badge management IT systems.</li></ul><br><p><b>Language Proficiency</b></p><br><br><br><ul><li>Arabic — Advanced (verbal and written). Mandatory.</li><li>English — Intermediate (verbal and written). Minimum required.</li></ul><br><p><b>Soft Skills &amp; Competencies</b></p><br><br><br><ul><li>Strong interpersonal and communication skills with the ability to liaise effectively across security, operations, and management teams.</li><li>Ability to work cohesively in multi-cultural, multi-national teams while maintaining cultural sensitivity.</li><li>Presentation skills: ability to prepare clear, accurate reports and briefings.</li><li>High attention to detail and accuracy in data entry and records management.</li><li>Proactive approach to problem identification and reporting.</li><li>Discretion and professionalism in handling confidential employee and access data.</li></ul><br><br><br> </div>

<p>We are looking for a General Accountant to join our office in Basrah, Iraq.</p><p>Applies principles of accounting in analyzing financial information to prepare entries to accounts, such as general ledger accounts, and documenting business transactions. </p><p>Analyzes financial information detailing assets, liabilities, and capital.</p><p>Maintain General Accounting of Daily Transactions (Supplier Invoices, Supplier Payments, Customer Invoices, Intercompany Invoicing, Employee Declarations, Timesheets and Petty Cash).</p><p>Maintains general and subsidiary ledgers and journals; posts debits and credits; records receipts and balances to the accounting system; examines and records financial transactions.</p><p>Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology.</p><p>Maintain accounting records by making copies; filing documents and organize customers, vendors and others files with numbers and indexes.</p><p>Receive and verify supplier’s invoices, and assure that transactions are complying with financial policies and procedures.</p><p>Assured that accounting documents, records, and reports are prepared , maintained and typed accurately and in a timely manner.</p><p>Protects the company's value by keeping information confidential.</p><p>Maintains accounting database by processing backup reports after data entry.</p><p>Reconciles bank statements by comparing statements with general ledger.</p><p>Accomplishes accounting and organization mission by completing related results and assignments as needed.</p><p>Compiles data for preparation of periodic and annual financial reports.</p><p>Prepares trial balances and balance sheets; closes accounts at the end of the fiscal year and prepares opening balances and accounts at the beginning of the new fiscal year.</p><p>Assists with the preparation of the Company’s’ budgets, ma itain proper usage of office equipment for cost - effective purchasin.</p><p>Prepares asset, liability, and capital account entries by compiling and analyzing account information.</p><p>Substantiates financial transactions by auditing documents.</p><p>Reconciles financial discrepancies by collecting and analyzing account information.</p><p>Update accounts payable and perform reconciliations.</p><p>Assist with reviewing of expenses, payroll records etc. as assigned.</p><p>Accomplishes Financial department and organization mission by completing related results and assignments as needed.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor’s degree in accounting or finance - CMA/CPA - will be preferred</p><p>Experience:</p><p>5 +years of Financial accounting experience - Proven experience as a senior accountant</p><p>Familiarity with financial accounting statements</p><p>Experience with general ledger functions and the month-end/year-end close process</p><p>Skills:</p><p>Thorough knowledge of basic accounting procedures</p><p>Understanding of Generally Accepted Accounting Principles (GAAP)</p><p>Awareness of business trends</p><p>Excellent knowledge of MS Office and Solid experience with accounting software packages – QuickBooks is mandatory</p><p>Advanced MS Excel skills including Vlookups and pivot tables</p><p>Confidentiality - Communication</p><p>Organization - Deadline Oriented</p><p>Proactive Personality -- Team Player</p><p>Reporting Research Result</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire &nbsp;</span><span>Customer Service Representative - Babil, </span><span>The jobs at this level are responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><span>Education </span></p><br><ul><li><p><span>Bachelor’s degree in business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience </span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies </span></p><br><p><span>&nbsp;Behavioural</span></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral &amp;Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<p>The Technical Support Engineer will be the first point of contact with the customer, he/she will be responsible for the following :</p><p>1- Answering customers calls in a professional manner.</p><p>2-Take ownership of customer issues reported and see problems through to resolution by coordinating with relevant teams.</p><p>3- Diagnose, troubleshoot and identify solutions to resolve customer issues in L1 &amp; L2.</p><p>4-Provide fast and accurate feedback to customers.</p><p>5- Taking all the necessary information required as per the instructions of the relevant teams ( Implementation and Technical).</p><p>6- Following up on helpdesk tickets in a daily manner and updating the customer about their ticket`s status regularly.</p><p>7- Creating and managing a knowledge base of prior issues faced and incrementally start applying solutions directly when applicable.</p><p>8- Ensure proper recording and closure of all issues.</p><p>9- Provide weekly and monthly reports.</p><p>10- Troubleshoot and respond to system requests by providing detailed resolutions to supported customers within the pre-determined time frame of the contracted service level agreement.</p><p>11- Follow through with customers whose issues are not closed to Identify solutions to work around open issues that are under investigation or pending resolution to the tickets assigned by a Team Lead or Manager.</p><p><strong>Desired Candidate Profile</strong></p><h3>Requirements:</h3><ul><li>Candidates must have at least Bachelor degree in the following: Computers Engineering, IT Engineering, Software Engineering, Business administration, Accounting, finance or Computer Science.</li><li>Excellent communication skills</li><li>Excellent written and verbal English skills is essential.</li><li>Basic Knowledge in Linux Distributions.</li><li>Good organization skills.</li><li>Experience in Technical Documentation is a plus.</li><li>Experience in working with Developers and Software Engineers is a plus.</li><li>Ability to learn fast and execute accordingly.</li><li>Prior knowledge in Odoo ERP is a plus.</li></ul><h3>Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise</h3><h3>Responsibilities</h3><ul><li>Answering customers calls in a professional manner.</li><li>Solve basic requests and issues</li><li>Ensure proper recording and closure of all issues.</li><li>Provide weekly and monthly reports.</li><li>Provide fast and accurate feedback to customers.</li><li>Creating and managing a knowledge base of prior issues.</li></ul><h3>Must Have</h3><ul><li>Bachelor Degree or Higher in IT or related fields</li><li>Basic Knowledge in Linux Distributions.</li><li>Perfect written English</li><li>Highly creative and autonomous</li><li>Good organization skills.</li></ul><h3>Nice to have</h3><ul><li>Experience in Technical Documentation.</li><li>Additional languages</li><li>Experience in working with Developers and Software Engineers.</li><li>Prior knowledge in Odoo ERP.</li></ul><h3>What's great in the job?</h3><p>Great team of smart people, in a friendly and open culture</p><p>No dumb managers, no stupid tools to use, no rigid working hours</p><p>No waste of time in enterprise processes, real responsibilities and autonomy</p><p>Expand your knowledge of various business industries</p><p>Create content that will help our users on a daily basis</p><p>Real responsibilities and challenges in a fast-evolving company</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Conduct thorough testing of software applications (web and mobile) to ensure compliance with quality standards, Record test results.<br> Develop and execute comprehensive test plans, test cases, and test scripts to validate functionality, performance, and usability.<br> Identify, document, and report software defects; collaborate with developers to ensure timely resolution.<br> Perform regression testing to confirm that resolved issues remain fixed in subsequent releases.<br> Provide constructive feedback to improve overall software quality and user experience.<br> Collaborate with cross-functional teams (development, system administration, product management) to resolve technical challenges during the software development lifecycle.<br> Manage and prioritize incidents requiring specialized technical expertise based on business impact and severity Bachelor’s degree in computer science, Engineering, or related field, or equivalent work experience.<br> Minimum 1 year of experience in software quality assurance and testing methodologies.<br> Proven experience with web and mobile application testing.<br> Familiarity with Agile development methodologies and tools (e.<br>g., Jira, Scrum) is a plus.<br> Good understanding of software QA methodologies, tools, and processes.<br> For example manual testing, automated testing.<br> Experience with test automation frameworks and scripting languages (e.<br>g., Python, Shell) is a plus.<br> Proficiency in troubleshooting and diagnosing technical issues</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Are you ready to shape the future with confidence?</b></p><br> <p>Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skills you need to stay relevant today and, in the future, – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.</p><br> <p><b>The opportunity: your next adventure awaits</b></p><br> <p>You will be joining one of the most agile and globally integrated teams in the field. In Global Compliance &amp; Reporting, we support organizations in meeting their complex tax compliance obligations while driving transparency and operational excellence. Our work spans statutory reporting, tax accounting, regulatory compliance, and global service delivery. Providing critical insights that help businesses stay maintain trust with stakeholders. Click here to learn more about the Tax service line.</p><br> <p><b>What we look for:</b></p><br> <ul> <li><b>You have an agile, growth-oriented mindset. </b>What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.</li> <li><b>You are curious and purpose driven.</b> We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers.</li> <li><b>You are inclusive.</b> We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.</li></ul> <p><b>Qualifications:</b></p><br> <ul> <li>Bachelor’s or master’s degree undergoing or completed in Accounting, Finance, Economics, or any business-related major within the past 18 months.</li> <li>Tax-related courses or relevant experience in GCR is a plus.</li> <li>Bilingual (English &amp; Arabic)</li> <li>Nationals to be considered only</li> <li>Located in Basrah</li> </ul> <p><b>What’s in it for you:</b></p><br> <ul> <li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li> <li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.</li> <li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li> <li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li> </ul> <p><b>Are you ready to shape your future with confidence? Apply today.</b></p><br> <ul> <li><b>Step 1: Apply</b></li> </ul> <p>Please complete the online application and answer all the questions.</p><br> <ul> <li><b>Step 2: Test</b></li> </ul> <p>If selected, you will receive an invitation to complete the EY online assessments.</p><br> <ul> <li><b>Step 3: On Demand Interview</b></li> </ul> <p>Upon passing the assessments, you will receive an invitation for an initial interview.</p><br> <ul> <li><b>Step 4: Attend</b></li> </ul> <p>If shortlisted, you may be invited to attend a recruitment day or a technical interview.</p><br> <ul> <li><b>Step 5: Receive</b></li> </ul> <p>If successful, you will receive an offer to join EY and begin your career at one of the best companies to work for.</p><br> <p>Are you ready to shape your future with confidence? Apply today.</p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to hire Head of Zain Academy Unit who is responsible to leads Zain Iraq's overall learning and capability development function, overseeing the strategy, delivery, and impact of all internal, external, and digital learning programs. The role drives organizational capability building by aligning learning priorities with business needs, managing Zain Academy's internal training ecosystem and external partnerships, and building leadership and talent pipelines to support the company's current and future growth.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Develop and execute the annual learning and development strategy in alignment with Zain Iraq’s business strategy and workforce priorities.</span></p><br></li><li><p><span>Identify organizational capability and skill gaps through performance results, career paths, talent reviews, succession plans and business requirements.</span></p><br></li><li><p><span>Translate identified capability gaps into structured learning and development plans.</span></p><br></li><li><p><span>Develop and maintain the annual training calendar and comprehensive learning catalogue.</span></p><br></li><li><p><span>Benchmark learning practices and introduce relevant programs and methodologies based on organizational needs.</span></p><br></li><li><p><span>Partner with HR and business leaders to ensure learning priorities are aligned with current and future capability requirements.</span></p><br></li><li><p><span>Measure learning impact against business needs.</span></p><br></li><li><p><span>Manage the overall delivery and continuous development of Zain Academy programs.</span></p><br></li><li><p><span>Design and implement internal learning programs addressing technical, functional, behavioral, and managerial capability needs.</span></p><br></li><li><p><span>Build and manage a structured pool of internal trainers and subject matter experts across the organization.</span></p><br></li><li><p><span>Establish standards for internal trainers, training materials and course delivery.</span></p><br></li><li><p><span>Ensure effective planning, communication, attendance and completion of Academy programs.</span></p><br></li><li><p><span>Monitor training quality and continuously improve programs based on participant feedback and business requirements.</span></p><br></li><li><p><span>Identify and manage relationships with external training providers, universities and professional institutions.</span></p><br></li><li><p><span>Coordinate professional certifications, executive education programs, workshops and relevant international conferences.</span></p><br></li><li><p><span>Evaluate external providers based on quality, relevance, cost and business impact.</span></p><br></li><li><p><span>Manage vendor selection, contracting coordination and training logistics in line with company policies.</span></p><br></li><li><p><span>Ensure external development investments are linked to clearly identified employee and organizational capability needs.</span></p><br></li><li><p><span>Develop partnerships and certification opportunities</span></p><br></li><li><p><span>Develop and manage Zain Academy programs for external learners (graduates, professionals and partner organizations) from enrollment through to delivery and evaluation.</span></p><br></li><li><p><span>Manage and continuously enhance the company’s digital learning platform.</span></p><br></li><li><p><span>Develop, curate and maintain relevant digital learning content.</span></p><br></li><li><p><span>Drive employee adoption and utilization of online learning resources.</span></p><br></li><li><p><span>Introduce modern learning approaches including blended learning, self-paced learning, virtual classrooms and other digital learning solutions.</span></p><br></li><li><p><span>Monitor platform utilization, completion rates and learning effectiveness.</span></p><br></li><li><p><span>Set the online learning roadmap and use platform data to improve outcomes.</span></p><br></li><li><p><span>Design and manage leadership development programs for different management levels.</span></p><br></li><li><p><span>Support the development of future leaders and succession pipelines through targeted development interventions.</span></p><br></li><li><p><span>Work closely with Talent Management and business leaders to identify development priorities for high-potential and critical talent.</span></p><br></li><li><p><span>Develop learning solutions addressing common organizational capability gaps.</span></p><br></li><li><p><span>Support individual development plans arising from performance, talent and succession processes.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Education or a related field.</span></p><br></li><li><p><span>Master’s degree or relevant professional certification is an advantage.</span></p><br></li></ul><p><b><span>&nbsp;Experience</span></b></p><br><ul><li><p><span>Minimum 7–10 years of relevant experience in Learning &amp; Development, Talent Development, Corporate Academy or Organizational Development, with demonstrated responsibility for managing learning programs.</span></p><br></li><li><p><span>Experience in designing and implementing organization-wide learning and capability development initiatives.</span></p><br></li><li><p><span>Strong experience in leadership development, digital learning and external training management.</span></p><br></li><li><p><span>Experience working with universities, professional certification bodies or executive education providers is an advantage.</span></p><br></li><li><p><span>Experience in a large, complex organization, preferably within telecom, technology or a similarly fast-paced industry, is preferred.</span></p><br></li><li><p><span>Experience in pricing and managing commercial training programs.</span></p><br></li></ul><p><b><span>&nbsp;Competencies</span></b></p><br><p><strong><span>Behavioral Competency</span></strong></p><br><ul><li><p><span>Embracing Change (Flexibility)</span></p><br></li><li><p><span>Developing Talents</span></p><br></li><li><p><span>Visioning and Inspiring</span></p><br></li><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><strong><span>Technical Competency</span></strong></p><br><ul><li><p><span>Financial Management</span></p><br></li><li><p><span>Performance Management</span></p><br></li><li><p><span>Negotiation</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Advertising and Marketing</span></p><br></li><li><p><span>Strategic Planning and Thinking</span></p><br></li></ul><p><strong><span>IDE Competency</span></strong></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>