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<p>Department: Funding and Services HR Duty Station: Erbil, Iraq Contract Type: 75% Direct Report: Support Coordinator Grade: Assistant * Only Iraqi citizens or candidates holding a valid work permit for Iraq will be considered. * Mission Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by Armed Groups and De Facto and/or Provisional Authorities (AGDAs) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access. Role The HR Assistant supports the Country Support Coordinator and is responsible for providing support across the various human resource functions in the Iraq Country Program. This includes processing and maintaining HR records, obtaining signatures on contracts, archiving, and following up on HR administrative paperwork for all field offices. The role reports to the Support Coordinator. Work Relations Th HR Assistant collaborates with operations team in the Iraq Country Program. Duties and responsabilities • Maintaining and managing staff records and information on SharePoint and SwissHRM, ensuring up-to-date and accurate records. • Monitoring contract renewals and changes for all staff. Obtaining necessary signatures on contracts and handling all staff-related entry and exit documentation during hiring and offboarding. • Ensuring proper archiving of HR documents, and following up on the completion and organization of paperwork from all field offices. • Following up on submission of time sheets for all Iraq staff on monthly basis. • Assisting in preparing HR payroll, Remittance order and other statutory payments to the authorities. • Managing communication and liaison of Geneva Call s Erbil office with the relevant administrative authorities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A bachelor s degree in human resources, business administration or a related field relevant to the role.</li><li>A minimum of 2 years of experience in HR.</li><li>Experience in the humanitarian, non-profit sector is a plus.</li><li>Practical, hands-on approach.</li><li>Strong planning and organising skills.</li><li>Attention to detail.</li><li>Understanding and respect for humanitarian principles and the organization s vision, mission, and confidentiality.</li><li>Flexibility and adaptability.</li><li>Collaborative, team-oriented, and solutions-oriented approach.</li><li>Fluency in English, Arabic and Kurdish is required.</li></ul>
<p>We are seeking an experienced and detail-oriented Financial Controller to join our organization in Baghdad, Iraq. Reporting directly to the General Manager, you will lead our Finance Department and drive financial excellence across all operations. This is an exceptional opportunity for a decisive and analytical professional to make a significant impact on our organization's financial performance and strategic direction in a dynamic market environment. Lead and manage the Finance Department, overseeing all financial operations and ensuring efficient execution of financial processes Prepare accurate and timely weekly, monthly, quarterly, and annual financial reports that provide clear insights into organizational performance Develop and manage comprehensive budgets, forecasts, and cash flow projections to support strategic planning and decision-making Produce detailed monthly management accounts and owner reports with transparent analysis and actionable recommendations Ensure full compliance with Iraqi taxation regulations, financial reporting standards, and statutory obligations Oversee accounts payable, accounts receivable, payroll administration, and banking functions with meticulous attention to detail Monitor and strengthen internal controls, identifying opportunities for continuous process improvements and operational efficiency Collaborate with department leaders to analyze financial performance, implement cost control measures, and drive profitability Manage annual budgets, external audits, and capital expenditure projects with organized planning and transparent communication Build, mentor, and develop the Finance team, fostering a collaborative and supportive work environment Provide strategic financial analysis and commercial insights to support executive decision-making and organizational growth Analyze financial data to identify trends, risks, and opportunities, offering innovative solutions to enhance financial performance</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Tertiary qualification in Accounting, Finance, Commerce, or related field</li><li>Minimum five years of progressive experience in a Financial Controller, Finance Manager, or senior finance role</li><li>Strong expertise in financial reporting, budgeting, forecasting, and management accounting</li><li>Comprehensive knowledge of Iraqi taxation laws, financial reporting standards, and statutory compliance requirements</li><li>Excellent analytical, communication, and stakeholder management abilities</li><li>Proven track record of leading finance teams and influencing operational decision-making</li><li>Strong organizational and time management skills with the ability to manage multiple priorities efficiently</li><li>Familiarity with international financial reporting standards (IFRS) and cross-border financial management</li><li>Experience with hotel financial systems, Opera PMS, or similar hospitality management platforms</li><li>Knowledge of currency management and foreign exchange operations</li><li>Background in risk management and internal audit functions</li><li>Experience implementing financial process improvements and system customization</li><li>Demonstrated ability to work effectively in multicultural and dynamic organizational settings</li></ul>
<p>We are seeking an experienced and detail-oriented Financial Controller to join our organization in Baghdad, Iraq. Reporting directly to the General Manager, you will lead our Finance Department and drive financial excellence across all operations. This is an exceptional opportunity for a decisive and analytical professional to make a significant impact on our organization's financial performance and strategic direction in a dynamic market environment. Lead and manage the Finance Department, overseeing all financial operations and ensuring efficient execution of financial processes Prepare accurate and timely weekly, monthly, quarterly, and annual financial reports that provide clear insights into organizational performance Develop and manage comprehensive budgets, forecasts, and cash flow projections to support strategic planning and decision-making Produce detailed monthly management accounts and owner reports with transparent analysis and actionable recommendations Ensure full compliance with Iraqi taxation regulations, financial reporting standards, and statutory obligations Oversee accounts payable, accounts receivable, payroll administration, and banking functions with meticulous attention to detail Monitor and strengthen internal controls, identifying opportunities for continuous process improvements and operational efficiency Collaborate with department leaders to analyze financial performance, implement cost control measures, and drive profitability Manage annual budgets, external audits, and capital expenditure projects with organized planning and transparent communication Build, mentor, and develop the Finance team, fostering a collaborative and supportive work environment Provide strategic financial analysis and commercial insights to support executive decision-making and organizational growth Analyze financial data to identify trends, risks, and opportunities, offering innovative solutions to enhance financial performance</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications:</h2><p>Tertiary qualification in Accounting, Finance, Commerce, or related field</p><p>Minimum five years of progressive experience in a Financial Controller, Finance Manager, or senior finance role</p><p>Strong expertise in financial reporting, budgeting, forecasting, and management accounting</p><p>Comprehensive knowledge of Iraqi taxation laws, financial reporting standards, and statutory compliance requirements</p><p>Excellent analytical, communication, and stakeholder management abilities</p><p>Proven track record of leading finance teams and influencing operational decision-making</p><p>Strong organizational and time management skills with the ability to manage multiple priorities efficiently</p><h2>Preferred Qualifications:</h2><p>Familiarity with international financial reporting standards (IFRS) and cross-border financial management</p><p>Experience with hotel financial systems, Opera PMS, or similar hospitality management platforms</p><p>Knowledge of currency management and foreign exchange operations</p><p>Background in risk management and internal audit functions</p><p>Experience implementing financial process improvements and system customization</p><p>Demonstrated ability to work effectively in multicultural and dynamic organizational settings</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under general supervision from the Production Manager, The Production Supervisor works in a multi-discipline Asset Operations Team to develop potentially large and challenging unconventional plays and mature oil and gas fields. Identifies innovative ways to apply HAL technology, service capability and expertise within the context of understanding the reservoir, production and facilities to design new, step-change field exploitation methodologies. Integral member of the multi-discipline Production Team comprised of a reservoir engineer, production geologist and field personnel team. Analyzes production history, well files, production equipment and decline curve analysis and nodal analysis of well performance to estimate remaining recoverable reserves, production and cost of upgrading equipment. Selects and implements production technology, service capability and expertise including completion systems comprised of tubing selection, perforating, sand control and fine migration, matrix stimulation, water control and hydraulic fracturing; artificial lift equipment comprised of sucker-rod lift, gas lift, electrical submersible pumps, subsurface hydraulic pumps, progressing-cavity pumps and plunger lift; real-time surveillance and monitoring systems and waterflooding and other enhanced recovery techniques. Uses decline curve analysis and nodal analysis to identify workovers or recompletions candidates and to select and upgrade production equipment. Focuses on maintaining and increasing daily production through optimizing well performance and field operations while controlling operating costs. Performs daily field operations including optimizing well behavior, production, water disposal, chemical injection and treatment, waterflood performance and artificial lift systems. Evaluates proposed modifications to equipment or to operating procedures to improve safety, efficiency and reliability of equipment and ensures all modifications meet statutory and Company standards. Develops and maintains good working relationships with Production Team through effective communication and teamwork.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requires excellent communication skills and the ability to work closely with geologists, engineers, contractors and asset teams to successfully execute projects from concept to operation; over time, incumbent will become very knowledgeable of HAL technologies and solutions experience together with the exploitation methodologies and technologies that other companies apply. Requires an undergraduate degree and a minimum of eight (8) years of industry experience. Degree in geology or engineering is preferred. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
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<span></span></span><p>We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.</p><br><b>Job Duties</b> <br><p>Under general supervision from the Production Manager,</p><br>
<ul>
<li>The Production Supervisor works in a multi-discipline Asset Operations Team to develop potentially large and challenging unconventional plays and mature oil and gas fields.</li>
<li>Identifies innovative ways to apply HAL technology, service capability and expertise within the context of understanding the reservoir, production and facilities to design new, step-change field exploitation methodologies.</li>
<li>Integral member of the multi-discipline Production Team comprised of a reservoir engineer, production geologist and field personnel team.</li>
<li>Analyzes production history, well files, production equipment and decline curve analysis and nodal analysis of well performance to estimate remaining recoverable reserves, production and cost of upgrading equipment.</li>
<li>Selects and implements production technology, service capability and expertise including completion systems comprised of tubing selection, perforating, sand control and fine migration, matrix stimulation, water control and hydraulic fracturing; artificial lift equipment comprised of sucker-rod lift, gas lift, electrical submersible pumps, subsurface hydraulic pumps, progressing-cavity pumps and plunger lift; real-time surveillance and monitoring systems and waterflooding and other enhanced recovery techniques.</li>
<li>Uses decline curve analysis and nodal analysis to identify workovers or recompletions candidates and to select and upgrade production equipment.</li>
<li>Focuses on maintaining and increasing daily production through optimizing well performance and field operations while controlling operating costs.</li>
<li>Performs daily field operations including optimizing well behavior, production, water disposal, chemical injection and treatment, waterflood performance and artificial lift systems.</li>
<li>Evaluates proposed modifications to equipment or to operating procedures to improve safety, efficiency and reliability of equipment and ensures all modifications meet statutory and Company standards.</li>
<li>Develops and maintains good working relationships with Production Team through effective communication and teamwork. </li>
</ul><br><br><b>Qualifications</b> <br><ul>
<li>Requires excellent communication skills and the ability to work closely with geologists, engineers, contractors and asset teams to successfully execute projects from concept to operation; over time, incumbent will become very knowledgeable of HAL technologies and solutions experience together with the exploitation methodologies and technologies that other companies apply.</li>
<li>Requires an undergraduate degree and a minimum of eight (8) years of industry experience. Degree in geology or engineering is preferred.</li>
</ul><br><br><br><p><strong>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</strong>.</p><br> <p><strong><u>Location</u></strong></p><br>
<p>Oils Opertion ST,N°29 Burjesia, Basra, Basrah, 61001, Iraq</p><br> <p><strong><u>Job Details</u></strong></p><br>
<p><strong>Requisition Number:</strong> 210433 <br><strong>Experience Level: </strong>Experienced Hire <br><strong>Job Family:</strong> Operations <br><strong>Product Service Line: </strong>Halliburton Project Management <br><strong>Full Time / Part Time: </strong>Full Time</p><br>
<p><strong>Additional Locations for this position: </strong></p><br> <p><u><strong>Compensation Information</strong></u><br>Compensation is competitive and commensurate with experience.</p><br>
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<p>About the job</p><p> </p><p>Job Purpose</p><p>The PSD Manager focuses on preserving the patient’s continuous satisfaction through the daily running and management of the center using the PSD’ resources effectively. PSD Manager ensures that calls are answered by agents within agreed times scales in an appropriate manner and ascertain that insured patients get quality health care at an optimal cost.</p><p> </p><p>Duties & Responsibilities</p><p>1. Daily Duties</p><p>• Distribute daily tasks and duties to the PSD Officers</p><p>• Prepare the staff shifts schedules as well as schedules during holidays</p><p>• Supervise and ensure that all calls and complaints at the Call Center department are answered professionally and within service level</p><p>• Answer inbound calls as well as assist customers who have specific inquiries which may range from coverage questions, network location, eligibility, medical inquiries, etc…</p><p>• Monitoring Cisco dashboard and Key Performance indicators to track the call center workflow</p><p>• Monitor media posts concerning the healthcare scheme and services provided to answer callers’ inquiries</p><p>2. Patients’ Support</p><p>• Escalate complicated eligibility requests that cause patient dissatisfaction with the objective of enhancing and facilitating the delivery of healthcare services</p><p>• Understand all relevant procedures and guidelines to assure the optimal and timely delivery of healthcare services to patients</p><p>3. Providers’ Helpdesk</p><p>• Identify systems related problems from feedback of providers (i*Care users)</p><p>• Give support to Providers concerning eligibility difficulties ranging from defaulting equipment to document collection</p><p>4. Complaint Handling</p><p>• Facilitate resolution of complaints/requests for Patients and Providers</p><p>• Respond to suggestions, complaints and compliments submitted by patients and providers and offer positive support to involved staff</p><p>• Gather, analyze and report daily complaints. Determine reoccurrences and take corrective action</p><p>• Participate in committees, work groups, and/or process improvement teams which improve patient satisfaction</p><p>5. Processes and Procedures:</p><p>• Ensures compliance with GlobeMed procedures and practices associated with the patient</p><p>• Communicate in a timely manner on any administrative changes at the providers that may affect GlobeMed procedures and send immediate notifications to the concerned department about relocation of key employees and/or change in management of these providers</p><p>• Assist with System Requirements Analyses</p><p>6. Working Conditions</p><p>• Monitor Call Center Agents moral and improve the work environment</p><p>• Call Center Manager is expected to report to work during weekends and/or holidays depending on his/her availability</p><p> </p><p>Skills/Qualifications</p><p>Requirements</p><p>A degree in General Medicine</p><p>Minimum 7 years of experience in Customer Service Position, 2 of which in a Call Center environment</p><p>Possess good computer knowledge and technological skills including familiarity with CRM Solutions</p><p>Proficiency in English and Arabic</p><p>Sound knowledge in all MS Office Suites</p><p> </p><p>Other Skills/Abilities</p><p>Ability to handle a heavy call volume, work in a fast-paced environment, and deal well with stress</p><p>Quickly recognize the signals of a disgruntled customer and respond in a calm manner</p><p>Display dependability by being able to follow instructions as well as take responsibility for his/her own actions</p><p> </p><p>Possess Supervisory skills required to manage the call center team while facilitating daily operations.</p>