Receptionist Jobs in Iraq

<p>Job vacancy – Waiter – Baghdad</p><p>&nbsp;</p><p>TLTD HR announces a vacancy at a prestigious restaurant in Baghdad</p><p>&nbsp;</p><p>&nbsp;Job title: Waiter</p><p>&nbsp;</p><p>&nbsp;Gender: Male / Female</p><p>&nbsp;</p><p>&nbsp;Working hours: 8 hours</p><p>&nbsp;</p><p>Responsibilities:</p><p>&nbsp;</p><p>&nbsp;- Welcome customers, guide them to tables, and present menus</p><p>&nbsp;- Take customers' orders accurately and attentively, and present food and beverages in an organized and professional manner</p><p>&nbsp;- Continuously attend to customers' needs and ensure their comfort during their stay</p><p>&nbsp;- Maintain cleanliness and order of tables and the work area and coordinate with the team</p><p>&nbsp;</p><p>Requirements:</p><p>&nbsp;</p><p>&nbsp;- Neat appearance and refined professional conduct</p><p>&nbsp;- Ability to work in a team and under pressure</p><p>&nbsp;- Complete commitment to working hours and luxury service standards</p><p>&nbsp;</p><p>Benefits:</p><p>&nbsp;</p><p>&nbsp;- Fixed salary as agreed during the interview</p><p>&nbsp;- A luxurious and professional work environment in the upscale restaurant sector</p><p>&nbsp;</p><p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated female Recreation professionals who want to move their careers forward.<br><br>As a Recreation Receptionist you are responsible to ensure that all health club reception responsibilities are carried out in an efficient and timely manner, whereby your role will include key responsibilities such as:<br><br>• Oversee all reservations, payment and tracking procedures, established for the pool, beach and recreation facilities as required<br>• Create a warm welcome and a friendly atmosphere<br>• Issue and retrieve locker keys and towels before and after use<br>• Promote all classes, activities and services that are offered within the club<br>• Post charges in micros that may incurred by guests and members and carry out correct accounting procedures<br>• Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules and regulations<br>• Periodically check on the cleanliness and order of the locker facilities<br>• Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available<br>• Encourage sales through full product and price knowledge of offered and available facilities</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Gender"> <b>Gender</b> </div> <div class="col is-9 p5" data-automation-id="data_Gender"> Female </div> </div>

<p>We are looking for a friendly, professional, and well-presented Restaurant Hostess to join our team Iraq, Karbala. The successful candidate will welcome guests, manage reservations and seating arrangements, and help ensure an excellent dining experience from arrival to departure.</p><p>Key Responsibilities:</p><ul><li>Welcome guests warmly and professionally.</li><li>Manage reservations, walk-in guests, and waiting lists.</li><li>Escort guests to their tables and provide menus.</li><li>Organize seating arrangements according to table availability.</li><li>Answer telephone calls and respond to reservation inquiries.</li><li>Inform guests about waiting times, restaurant services, and special offers.</li><li>Coordinate with servers, supervisors, and kitchen staff.</li><li>Monitor table availability and maintain a smooth flow of guests.</li><li>Handle guest requests and complaints politely and promptly.</li><li>Maintain a clean, organized, and presentable reception area.</li><li>Assist with special events and group reservations.</li><li>Thank guests when they leave and invite them to return.</li><li>Follow restaurant policies, hygiene standards, and safety procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience as a hostess or in customer service is preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Professional appearance and a positive attitude.</p><p>Friendly, confident, and guest-focused personality.</p><p>Good organizational and multitasking skills.</p><p>Ability to remain calm and professional during busy periods.</p><p>Ability to work flexible shifts, including evenings, weekends, and public holidays.</p><p>Fluency in Arabic and English is preferred.</p>

<p>We are seeking a professional, friendly, and well-organized female Receptionist to join our team in Iraq, Karbala. The successful candidate will be responsible for welcoming guests, handling inquiries, managing reservations, and ensuring a positive experience for every visitor.</p><p>Key Responsibilities:</p><ul><li>Welcome guests and assist them in a polite and professional manner.</li><li>Manage check-in and check-out procedures.</li><li>Answer telephone calls, emails, and guest inquiries.</li><li>Handle reservations, cancellations, and booking updates.</li><li>Provide accurate information about available services and facilities.</li><li>Process payments and issue receipts or invoices.</li><li>Maintain accurate guest records and reception reports.</li><li>Coordinate with housekeeping, maintenance, and other departments.</li><li>Respond promptly to guest requests and complaints.</li><li>Keep the reception area clean, organized, and presentable.</li><li>Follow company policies, security procedures, and confidentiality requirements.</li><li>Perform other administrative duties as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience as a receptionist, preferably in a hotel or hospitality environment.</p><p>Excellent communication and customer-service skills.</p><p>Professional appearance and positive attitude.</p><p>Good computer skills and knowledge of Microsoft Office.</p><p>Ability to work under pressure and handle several tasks at once.</p><p>Strong organizational and problem-solving skills.</p><p>Fluency in Arabic and English is preferred.</p><p>Flexibility to work different shifts, weekends, and public holidays.</p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are seeking a detail-oriented and decisive Duty Manager to join our operations team in Baghdad, Iraq. As a Duty Manager, you will serve as a key operational leader responsible for overseeing daily front office operations and ensuring seamless service delivery. This role requires a professional who is organized, resilient, and committed to maintaining the highest standards of customer service while managing a dynamic team environment. You will be the go-to person during your shift, making critical decisions, resolving issues efficiently, and fostering a collaborative atmosphere that supports both staff and guests.</p> <p><strong>Responsibilities include:</strong><br> <li>Oversee and direct daily front office operations, including front desk, reception, cashiering procedures, and reservations management</li> <li>Supervise and support front office staff, providing guidance, training, and performance feedback to ensure operational excellence</li> <li>Maintain comprehensive knowledge of all hotel departments, physical layouts, key personnel, and their respective roles and responsibilities</li> <li>Monitor and manage credit issues, guest complaints, and operational challenges with transparency and analytical thinking</li> <li>Coordinate with various departments to ensure smooth execution of daily functions, special events, conventions, and group arrivals</li> <li>Conduct staff training sessions and onboarding for front office employees, promoting a culture of continuous improvement</li> <li>Assist in formulating new procedures and directives to enhance front office department efficiency and guest satisfaction</li> <li>Prepare incident reports and documentation, ensuring accurate record-keeping and communication with management</li> <li>Implement and maintain safety and security protocols throughout the facility</li> <li>Perform additional duties as directed by senior management, demonstrating flexibility and a goal-oriented approach</li> </p> <h4>Qualifications</h4> <li>Bachelor's degree in Hotel Management (BHM) or related field</li> <li>Minimum 3 years of experience in a supervisory or team leader role, or 1 year of experience in a Duty Manager position</li> <li>Proficiency with Opera PMS and Micros/Symphony property management systems</li> <li>Strong knowledge of front office operations, reservations systems, and cashiering procedures</li> <li>Demonstrated expertise in hotel operations, guest services, and departmental coordination</li> <li>Excellent communication skills (written and verbal) with the ability to interact professionally with diverse stakeholders</li> <li>Strong problem-solving and analytical abilities with a focus on efficient resolution</li> <li>Proven leadership and staff supervision capabilities</li> <li>Proficiency in time management and organizational skills</li> <li>Experience in crisis management and conflict resolution</li> <li>Knowledge of safety, security, and emergency protocols</li> <li>Ability to work flexible shifts, including evenings, weekends, and on-call availability as required</li> <li>Resilient mindset with the ability to remain calm and decisive under pressure</li> <li>Inclusive and collaborative approach to team management</li></p><p></p>

<p>Sell Asiacell products and services, to achieve the enterprise objectives set by the management. Sell Asiacell products and services, to ensure reception of prospects new customers Follow Enterprise Sales procedures &amp; guidelines and get the required documents. Develops a trustworthy relationship with customers and ensure customer satisfaction, Achieves the sales objectives set by the management. Feedback on field expectations. Reporting daily, weekly and monthly visits and activities Arrange visits to ensure proper portfolio coverage Customer complaints management handling Manage activation tools in a professional manner to ensure accurate documents and data submission. Manage the financial payments properly and deposit the collected amounts to related departments to avoid activation suspension actions.</p><p><strong>Desired Candidate Profile</strong></p><p>1-3-year experience in sales Computer skills (MS Office, Email Correspondences, Programming) Good communication, problem solving, negotiation and conflict handling skills Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Technical Competencies: Performance Management &amp; Reporting Telecom Market &amp; Industry Knowledge B2B Sales Planning B2B Product / Portfolio Strategy Development Key Account Management B2B Solution Selling Performance Management &amp; Reporting</p>

<p>Sell Asiacell products and services, to achieve the enterprise objectives set by the management. Sell Asiacell products and services, to ensure reception of prospects new customers Follow Enterprise Sales procedures &amp; guidelines and get the required documents. Develops a trustworthy relationship with customers and ensure customer satisfaction, Achieves the sales objectives set by the management. Feedback on field expectations. Reporting daily, weekly and monthly visits and activities Arrange visits to ensure proper portfolio coverage Customer complaints management handling Manage activation tools in a professional manner to ensure accurate documents and data submission. Manage the financial payments properly and deposit the collected amounts to related departments to avoid activation suspension actions.</p><p><strong>Desired Candidate Profile</strong></p>1-3-year experience in sales Computer skills (MS Office, Email Correspondences, Programming) Good communication, problem solving, negotiation and conflict handling skills Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Technical Competencies: Performance Management &amp; Reporting Telecom Market &amp; Industry Knowledge B2B Sales Planning B2B Product / Portfolio Strategy Development Key Account Management B2B Solution Selling Performance Management &amp; Reporting

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are seeking a dedicated and enthusiastic guest relations professional to join our hospitality team in Baghdad, Iraq. As the vital link between our guests and all hotel departments, you will be responsible for creating exceptional experiences and ensuring every guest receives personalized, attentive service. This role is perfect for someone who is passionate about hospitality, detail-oriented, and committed to maintaining the highest standards of customer care in a dynamic and collaborative environment.</p> <ul> <li>Greet and welcome guests in the lobby with warmth and professionalism, escorting them to their accommodations whenever possible</li> <li>Attend daily briefings to stay informed about VIP arrivals, special requests, and guest preferences</li> <li>Prepare comprehensive arrival information for VIP and regular guests, including room allocations, welcome materials, and special arrangements</li> <li>Coordinate with all hotel departments to ensure guest requests are fulfilled promptly and efficiently</li> <li>Identify and anticipate guest needs, providing customized service that exceeds expectations</li> <li>Handle guest inquiries and complaints with empathy and professionalism, following up to ensure complete resolution</li> <li>Maintain detailed guest history records and document special moments to personalize future stays</li> <li>Support the front office team during peak periods and busy operations</li> <li>Communicate special requests and guest preferences to relevant departments in a timely manner</li> <li>Ensure compliance with hotel standards and brand guidelines at all times</li> <li>Assist guests with special needs and accessibility requirements with sensitivity and care</li> <li>Encourage guest feedback through questionnaires and incorporate insights into service improvements</li> <li>Coordinate VIP experiences and entertainment as appropriate for different guest segments</li> </ul> <h4>Qualifications</h4> <p><strong>Required qualifications:</strong></p> <ul> <li>Previous experience in guest relations, front office, or customer service within a luxury hotel or five-star hospitality environment</li> <li>Strong understanding of luxury service standards and guest engagement principles</li> <li>Proven experience handling VIP guests, special requests, and guest complaints with discretion and professionalism</li> <li>Excellent verbal and written communication skills in English</li> <li>Proficiency with hotel property management systems (PMS) such as Opera or similar platforms</li> <li>Exceptional interpersonal and people skills with the ability to build rapport quickly</li> <li>Strong problem-solving abilities and resourcefulness in addressing guest needs</li> <li>Ability to work flexible schedules, including shifts, weekends, and public holidays</li> <li>Impeccable grooming and professional presentation reflecting luxury hospitality standards</li> <li>Demonstrated ability to multitask and prioritize in a fast-paced environment</li> <li>Strong organizational skills and attention to detail</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><p>We are seeking a dedicated and enthusiastic Guest Relations professional to join our hospitality team in Baghdad, Iraq. As the vital link between our guests and all hotel departments, you will be responsible for creating exceptional experiences and ensuring every guest receives personalized, attentive service. This role is perfect for someone who is passionate about hospitality, detail-oriented, and committed to maintaining the highest standards of customer care in a dynamic and collaborative environment.</p><br><ul><li>Greet and welcome guests in the lobby with warmth and professionalism, escorting them to their accommodations whenever possible</li><li>Attend daily briefings to stay informed about VIP arrivals, special requests, and guest preferences</li><li>Prepare comprehensive arrival information for VIP and regular guests, including room allocations, welcome materials, and special arrangements</li><li>Coordinate with all hotel departments to ensure guest requests are fulfilled promptly and efficiently</li><li>Identify and anticipate guest needs, providing customized service that exceeds expectations</li><li>Handle guest inquiries and complaints with empathy and professionalism, following up to ensure complete resolution</li><li>Maintain detailed guest history records and document special moments to personalize future stays</li><li>Support the Front Office team during peak periods and busy operations</li><li>Communicate special requests and guest preferences to relevant departments in a timely manner</li><li>Ensure compliance with hotel standards and brand guidelines at all times</li><li>Assist guests with special needs and accessibility requirements with sensitivity and care</li><li>Encourage guest feedback through questionnaires and incorporate insights into service improvements</li><li>Coordinate VIP experiences and entertainment as appropriate for different guest segments</li></ul><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>Previous experience in guest relations, front office, or customer service within a luxury hotel or five-star hospitality environment</li><li>Strong understanding of luxury service standards and guest engagement principles</li><li>Proven experience handling VIP guests, special requests, and guest complaints with discretion and professionalism</li><li>Excellent verbal and written communication skills in English</li><li>Proficiency with hotel Property Management Systems (PMS) such as Opera or similar platforms</li><li>Exceptional interpersonal and people skills with the ability to build rapport quickly</li><li>Strong problem-solving abilities and resourcefulness in addressing guest needs</li><li>Ability to work flexible schedules, including shifts, weekends, and public holidays</li><li>Impeccable grooming and professional presentation reflecting luxury hospitality standards</li><li>Demonstrated ability to multitask and prioritize in a fast-paced environment</li><li>Strong organizational skills and attention to detail</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Recreation professionals who want to move their careers forward.<br><br>As a Lifeguard you are responsible to monitor activities in the swimming area to prevent accidents and provide assistance to swimmers, whereby your role will include key responsibilities as:<br><br>• Caution swimmers regarding unsafe areas<br>• Rescue swimmers in danger of drowning and administer first aid<br>• Maintain order in swimming areas<br>• Determine the chlorine content and PH value of water, using water testing kit<br>• Conduct or officiate swimming meets and give swimming instructions<br>• Ensure the swimming pool is clean.<br>• Ensure the sun loungers are clean, in the correct position and in working order<br>• Regularly check the temperature of the pool to ensure they are at set standard<br>• Ensure the pool deck is clean and free of any debris during the operation<br>• Ensure that the umbrellas are fixed properly to their units<br>• Ensure that when the umbrellas are not in use, they are tied down for safety precautions<br>• Provide emergency care and treatment as required until the arrival of emergency medical services<br>• Have full knowledge of club’s facilities, timings, promotions and prices</p> </div>

<p>Job Purpose: To supervise and coordinate the Front Desk team during the assigned shift, ensuring smooth hotel operations, excellent guest service, and compliance with hotel standards and procedures. Key Responsibilities Supervise and coordinate Front Desk operations throughout the assigned shift. Lead and support Front Desk Agents, ensuring efficient and professional guest service. Ensure smooth and accurate check-in and check-out procedures. Welcome guests and provide professional assistance throughout their stay. Handle guest requests, inquiries, complaints, and service recovery in a timely and professional manner. Monitor room availability, room status, arrivals, departures, and special requests. Coordinate closely with Housekeeping to ensure rooms are available and ready for guests. Ensure accurate handling of guest accounts, payments, deposits, and cash transactions. Monitor and control the Front Desk cash float and ensure proper shift closing and handover procedures. Verify daily reports, registration details, and other Front Office documentation. Ensure all guest information is accurately entered and maintained in the hotel PMS. Monitor VIP arrivals, group arrivals, special occasions, and other priority guests. Ensure all Front Desk team members are familiar with daily operational priorities and special guest requirements. Conduct shift briefings and communicate important information to the team. Monitor team attendance, grooming, punctuality, and adherence to hotel standards. Coach and assist team members in handling difficult guest situations and operational issues. Coordinate with other departments to resolve guest requests and operational matters. Ensure compliance with hotel policies, security procedures, and guest privacy requirements. Identify and report maintenance issues, room discrepancies, or operational concerns to the relevant department. Assist the Front Office Manager with training, performance monitoring, and team development. Prepare and complete shift handover reports, ensuring all pending matters are properly communicated to the next shift. Support the Front Office Manager in maintaining guest satisfaction and departmental performance. Perform any other duties assigned by the Front Office Manager or management.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or degree in Hotel Management, Hospitality, or a related field is preferred. Minimum 2 3 years of Front Office experience , preferably in a four- or five-star hotel. Previous supervisory or team-lead experience is preferred. Good knowledge of hotel Front Office operations and PMS systems. Strong knowledge of check-in/check-out, guest accounts, cashiering, and room inventory procedures. Excellent communication and guest-service skills. Strong problem-solving and decision-making abilities. Good command of English; additional languages are an advantage. Ability to work shifts, weekends, and public holidays.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Recreation professionals who want to move their careers forward.<br><br>As a Recreation Attendant you are responsible to ensure that all health club area responsibilities are carried out in an efficient and timely manner and your role will include key responsibilities such as:<br><br>• Ensure swimming pools (main &amp; children’s pool) and the complete health club area is clean at any times and report any maintenance<br>• Ensure the sun lounges are clean and free of any debris during the operation<br>• Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning<br>• Provide guest assistance on arrival to Bodylines<br>• Assist with the cleaning of all areas of the operation<br>• Assist with potential new members, giving a complete tour of the facility and being fully conversant with all prices and facility details of the club<br>• Check constant on the changing rooms and ensure that they are clear of litter, used towels, etc.<br>• Report any guest complaints to Superiors immediately<br>• Observe high standards of personal hygiene</p> </div>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>Job purpose:</h4> <p>To supervise and coordinate the front desk team during the assigned shift, ensuring smooth hotel operations, excellent guest service, and compliance with hotel standards and procedures.</p> <h4>Key responsibilities</h4> <ul> <li>Supervise and coordinate front desk operations throughout the assigned shift.</li> <li>Lead and support front desk agents, ensuring efficient and professional guest service.</li> <li>Ensure smooth and accurate check-in and check-out procedures.</li> <li>Welcome guests and provide professional assistance throughout their stay.</li> <li>Handle guest requests, inquiries, complaints, and service recovery in a timely and professional manner.</li> <li>Monitor room availability, room status, arrivals, departures, and special requests.</li> <li>Coordinate closely with housekeeping to ensure rooms are available and ready for guests.</li> <li>Ensure accurate handling of guest accounts, payments, deposits, and cash transactions.</li> <li>Monitor and control the front desk cash float and ensure proper shift closing and handover procedures.</li> <li>Verify daily reports, registration details, and other front office documentation.</li> <li>Ensure all guest information is accurately entered and maintained in the hotel PMS.</li> <li>Monitor VIP arrivals, group arrivals, special occasions, and other priority guests.</li> <li>Ensure all front desk team members are familiar with daily operational priorities and special guest requirements.</li> <li>Conduct shift briefings and communicate important information to the team.</li> <li>Monitor team attendance, grooming, punctuality, and adherence to hotel standards.</li> <li>Coach and assist team members in handling difficult guest situations and operational issues.</li> <li>Coordinate with other departments to resolve guest requests and operational matters.</li> <li>Ensure compliance with hotel policies, security procedures, and guest privacy requirements.</li> <li>Identify and report maintenance issues, room discrepancies, or operational concerns to the relevant department.</li> <li>Assist the front office manager with training, performance monitoring, and team development.</li> <li>Prepare and complete shift handover reports, ensuring all pending matters are properly communicated to the next shift.</li> <li>Support the front office manager in maintaining guest satisfaction and departmental performance.</li> <li>Perform any other duties assigned by the front office manager or management.</li> </ul> <h4>Qualifications</h4> <ul> <li>Diploma or degree in hotel management, hospitality, or a related field is preferred.</li> <li>Minimum 2–3 years of front office experience, preferably in a four- or five-star hotel.</li> <li>Previous supervisory or team-lead experience is preferred.</li> <li>Good knowledge of hotel front office operations and PMS systems.</li> <li>Strong knowledge of check-in/check-out, guest accounts, cashiering, and room inventory procedures.</li> <li>Excellent communication and guest-service skills.</li> <li>Strong problem-solving and decision-making abilities.</li> <li>Good command of English; additional languages are an advantage.</li> <li>Ability to work shifts, weekends, and public holidays.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><p><strong>Job Purpose:</strong></p><br><p>To supervise and coordinate the Front Desk team during the assigned shift, ensuring smooth hotel operations, excellent guest service, and compliance with hotel standards and procedures.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Supervise and coordinate Front Desk operations throughout the assigned shift.</li><li>Lead and support Front Desk Agents, ensuring efficient and professional guest service.</li><li>Ensure smooth and accurate check-in and check-out procedures.</li><li>Welcome guests and provide professional assistance throughout their stay.</li><li>Handle guest requests, inquiries, complaints, and service recovery in a timely and professional manner.</li><li>Monitor room availability, room status, arrivals, departures, and special requests.</li><li>Coordinate closely with Housekeeping to ensure rooms are available and ready for guests.</li><li>Ensure accurate handling of guest accounts, payments, deposits, and cash transactions.</li><li>Monitor and control the Front Desk cash float and ensure proper shift closing and handover procedures.</li><li>Verify daily reports, registration details, and other Front Office documentation.</li><li>Ensure all guest information is accurately entered and maintained in the hotel PMS.</li><li>Monitor VIP arrivals, group arrivals, special occasions, and other priority guests.</li><li>Ensure all Front Desk team members are familiar with daily operational priorities and special guest requirements.</li><li>Conduct shift briefings and communicate important information to the team.</li><li>Monitor team attendance, grooming, punctuality, and adherence to hotel standards.</li><li>Coach and assist team members in handling difficult guest situations and operational issues.</li><li>Coordinate with other departments to resolve guest requests and operational matters.</li><li>Ensure compliance with hotel policies, security procedures, and guest privacy requirements.</li><li>Identify and report maintenance issues, room discrepancies, or operational concerns to the relevant department.</li><li>Assist the Front Office Manager with training, performance monitoring, and team development.</li><li>Prepare and complete shift handover reports, ensuring all pending matters are properly communicated to the next shift.</li><li>Support the Front Office Manager in maintaining guest satisfaction and departmental performance.</li><li>Perform any other duties assigned by the Front Office Manager or management.</li></ul><br>Qualifications<br><br><ul><li>Diploma or degree in Hotel Management, Hospitality, or a related field is preferred.</li><li>Minimum <strong>2–3 years of Front Office experience</strong>, preferably in a four- or five-star hotel.</li><li>Previous supervisory or team-lead experience is preferred.</li><li>Good knowledge of hotel Front Office operations and PMS systems.</li><li>Strong knowledge of check-in/check-out, guest accounts, cashiering, and room inventory procedures.</li><li>Excellent communication and guest-service skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Good command of English; additional languages are an advantage.</li><li>Ability to work shifts, weekends, and public holidays.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Badge Administrator<br><br><p><b>JOB DESCRIPTION</b></p><br><br><br><p><b>Job Title:</b> Badge Administrator</p><br><br><p><b>Company:</b> KBR (KBR Abr Al-Bihar)</p><br><br><p><b>Location:</b> Majnoon Oil Field, Basrah, Iraq</p><br><br><p><b>Employment Type:</b> Full-time, Contract</p><br><br><p><b>Department:</b> HSSE / Security</p><br><br><p><b>Reports To:</b> DS1 Security Manager</p><br><br><p><b>Position Status:</b> Local National (Iraqi National)</p><br><br><p><b>Rotation Pattern:</b> 28/28</p><br><br><br><p><b>About The Company</b></p><br><br><p><b><i>"Belong, Connect, Grow, with KBR!"</i></b></p><br><br><p><i>The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</i></p><br><br><p><i>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</i></p><br><br><p><i>KBR is operating the Integrated Field Management Services (IFMS) contract at Majnoon Oil Field under the Basrah Oil Company (BOC), delivering comprehensive field support services in one of Iraq's most significant oil-producing regions.</i></p><br><br><br><p><b>Job Purpose</b></p><br><br><p>The Badge Administrator is responsible for operating field access IT systems at Majnoon Oil Field, including data entry in Arabic and English, issuing field access badges, producing reports, and managing field access documentation to support security operations and business continuity for KBR and Basrah Oil Company (BOC).</p><br><br><br><p><b>Job Responsibilities</b></p><br><br><ul><li>Input and maintain data for all field staff and vehicle badges in the access management system (bilingual: Arabic and English).</li><li>React promptly to badge deactivation requests received from the BOC Security Manager and DS1 Security Manager.</li><li>Review and verify all badge applications for completeness and compliance prior to processing.</li><li>Collect and record biometric data for all field personnel prior to badge issuance.</li><li>Update badge access permissions in line with directions issued by the DS1 Security Manager.</li><li>Identify and report any system faults or technical issues affecting the access control infrastructure.</li><li>Maintain and update the HOT (Head of Turn) arrivals register on an ongoing basis.</li><li>Generate reports upon request for security, operations, and management stakeholders.</li><li>Ensure accurate and timely records of all field vehicle badge data.</li><li>Support security team with documentation for field access control and business continuity activities.</li></ul><br><p><b>Technical Qualifications &amp; Skills</b></p><br><br><br><p><b>Education</b></p><br><br><ul><li>Bachelor's degree or Vocational Diploma in a relevant discipline.</li></ul><br><br><p><b>Experience</b></p><br><br><ul><li>Relevant work experience within the oil and gas industry, preferably in a security or access management role.</li><li>Competent in basic document translation between Arabic and English.</li><li>Good understanding of data protection requirements and confidentiality obligations.</li><li>Demonstrated ability to work effectively in a multinational environment with strong cultural awareness.</li><li>Good professional work ethic and timekeeping.</li></ul><br><p><b>Computer &amp; Software Skills</b></p><br><br><ul><li>Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Capability to operate field access / badge management IT systems.</li></ul><br><p><b>Language Proficiency</b></p><br><br><br><ul><li>Arabic — Advanced (verbal and written). Mandatory.</li><li>English — Intermediate (verbal and written). Minimum required.</li></ul><br><p><b>Soft Skills &amp; Competencies</b></p><br><br><br><ul><li>Strong interpersonal and communication skills with the ability to liaise effectively across security, operations, and management teams.</li><li>Ability to work cohesively in multi-cultural, multi-national teams while maintaining cultural sensitivity.</li><li>Presentation skills: ability to prepare clear, accurate reports and briefings.</li><li>High attention to detail and accuracy in data entry and records management.</li><li>Proactive approach to problem identification and reporting.</li><li>Discretion and professionalism in handling confidential employee and access data.</li></ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Night Manager you are responsible for the overall procedures and standards of service during the night shift to ensure that our guest’s stay will become a memorable experience whereby your role will include key responsibilities such as:<br><br>• Receive guests in a professional and friendly manner, satisfying guest expectations from arrival till departure<br>• Maintain effective communication with all related departments during the night shift to ensure smooth service delivery<br>• Ensure guests are greeted upon arrival, checked in promptly and escorted to room<br>• Maintain an awareness of guest profile through the Opera guest profile system<br>• Ensure effective handover is done, gaining information from Duty Manager and late Shift Leader<br>• Control all department keys / master keys and ensure all necessary reports are compiled and printed for the following day’s business and check that they have been distributed accordingly<br>• Maintain up to date back up reports and refer all necessary reports including rate discrepancy, housekeeping discrepancy, credit check report and routing instructions report</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><p>We are seeking a professional and customer-focused Waiter/Waitress to join our dynamic hospitality team in Baghdad, Iraq. In this role, you will be the face of our establishment, delivering exceptional service and creating memorable dining experiences for our guests. Your enthusiasm, attention to detail, and collaborative spirit will be essential as you work to exceed guest expectations in a fast-paced environment.</p><br><ul><li>Greet guests warmly upon arrival and seat them in a timely and organized manner</li><li>Present menus and provide knowledgeable recommendations about food and beverage offerings</li><li>Take accurate food and beverage orders while demonstrating attentiveness to guest preferences and dietary requirements</li><li>Communicate orders clearly to kitchen and bar staff to ensure efficient service delivery</li><li>Serve food and beverages with professionalism, ensuring proper presentation and temperature standards</li><li>Monitor guest satisfaction throughout their dining experience and respond empathetically to any concerns or special requests</li><li>Process payments accurately using point of sale systems and handle cash transactions with integrity</li><li>Clear and reset tables promptly while maintaining cleanliness and organization of the dining area</li><li>Collaborate with team members to support smooth operations and assist colleagues during peak service times</li><li>Maintain knowledge of menu items, ingredients, and preparation methods to answer guest questions confidently</li><li>Follow all health, safety, and sanitation protocols to ensure a secure dining environment</li><li>Demonstrate flexibility and resilience in adapting to changing priorities and guest needs</li></ul><br>Qualifications<br><br><ul><li>Previous customer service or food and beverage service experience (preferred)</li><li>Fluency in English; additional language skills are a plus</li><li>Strong interpersonal and communication skills with the ability to build rapport quickly</li><li>Exceptional attention to detail and organizational abilities</li><li>Physical stamina and ability to multitask in a fast-paced environment</li><li>Reliable, punctual, and committed to maintaining professional standards</li><li>Ability to work collaboratively as part of a diverse team</li><li>Cash handling experience and basic mathematical skills</li><li>Welcoming, upbeat personality with a genuine passion for delivering outstanding guest service</li><li>Ability to remain calm, composed, and solution-focused under pressure</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><span>GARDAWORLD CONTRACTOR ROLE SPECIFICATION</span></strong></p><br> <br> <p><strong><span>Position&nbsp;&nbsp;</span></strong></p><br> <p><strong><span>Watchkeeper</span></strong></p><br> <br> <p><strong><span>Role Type</span></strong></p><br> <p><strong><span>Contractor, GW Consulting Middle East Limited </span></strong></p><br> <br> <p><strong><span>Project</span></strong></p><br> <p><strong><span>FCDO Baghdad</span></strong></p><br> <br> <p><strong><span>Client</span></strong></p><br> <p><strong><span>Foreign, Commonwealth and Development Office (FCDO)</span></strong></p><br> <br> <p><strong><span>Location &nbsp;&nbsp; &nbsp;</span></strong></p><br> <p><strong><span>Baghdad, Iraq</span></strong></p><br> <br> <p><strong><span>Est. Start Date </span></strong></p><br> <p><strong><span>Jan 2027 (subject to further confirmation/successful onboarding/visa processing)</span></strong></p><br> <br> <p><strong><span>Duration of Task </span></strong></p><br> <p><strong><span>(Open ended – Perm / End date – temp)</span></strong></p><br> <br> <p><strong><span>Duty Rotation</span></strong></p><br> <p><span>8weeks on, 4 weeks off, subject to operational requirements </span></p><br> <br> <p><strong><span>Travel Pay</span></strong></p><br> <p><span><span>Contractors are not entitled to pay while travelling. The first day of pay is the day of arrival in the country of operations. The last day of pay is the day of departure from the country of operations. Regardless of the time of arrival and departure, contractors are entitled to half of the daily on duty rate on the day of their arrival in and departure from the country of operations.</span></span></p><br> <br> <p><strong><span>Visa Requirements</span></strong></p><br> <p><span><span>The Company shall be responsible and liable for the multi-entry visa cost as required in order to deliver the Services. Any visa costs incurred by the Contractor shall be reimbursed.</span></span></p><br> <br> <p><strong><span>Package</span></strong></p><br> <p><span>GardaWorld will provide the Independent Contractor with appropriate accommodation, insurance, flights and life support while on duty.</span></p><br> <p><strong><span>Food, Accommodation and General Expenses:</span></strong></p><br> <p><span>Company will provide the Contractor with food, drink, transportation and accommodation as necessary whilst the Contractor is engaged in a project.</span></p><br> <p><span>If Company is unable to provide the Contractor with food, accommodation and transportation, except as set forth below for inbound and outbound travel to the project location, </span><span>Company shall either provide a per diem at an agreed rate or</span><span> reimburse to the Contractor for any travelling, hotel and other expenses reasonably incurred by him in the proper performance of his duties under this Agreement. In the case of the latter, the Contractor must provide Company with such vouchers and receipts or other evidence of actual payment of such expenses as Company may reasonably require. The Contractor shall seek the prior approval by Company for any individual expenses incurred under this Agreement.</span></p><br> <br> <p><strong><span>Flight Package</span></strong></p><br> <p><span>GardaWorld will provide an economy class return ticket per rotation to the project location from a hub airport as close as reasonably practicable to the Contractor’s declared home address. </span></p><br> <p><span>The Contractor will be asked to declare their preferences for a primary, secondary and tertiary hub airport from the GardaWorld hub list at the commencement of their engagement. Where possible and commercially acceptable, GardaWorld will look to book travel to and from one of the preferred hubs.</span></p><br> <p><span>The Contractor will be responsible for any travel arrangements between the hub airport and their home address.&nbsp; The Company will pay for any transfers from the airport near the project location or such other intermediate landing location to the Consultant’s accommodations at the project.</span></p><br> <p><span>Further information can be found in the GardaWorld Contractor Travel Standard Operating Instruction (SOI), copy will be provided upon acceptance.</span></p><br> <br> <p><strong><span>Role Requirement</span></strong></p><br> <ul> <li><span>British &amp; Commonwealth passport holders* – see note below</span></li> <li><span>Minimum junior Non Commissioned Officer or equivalent (command troop corporal, or signaller);</span></li> <li><span>Operational Planning and coordination an advantage.</span></li> <li><span>English proficiency (written and oral); </span></li> <li><span>Good understanding of radio voice procedure; </span></li> <li><span>Conversant with Iridium, Thuraya and GPS systems </span></li> <li><span>IT literate;&nbsp; </span></li> <li><span>Clear criminal record for last 10 years; </span></li> <li><span>Ability to operate well under pressure</span></li> </ul> <p><em><span>*All candidates will need to be screened to SC level – or eligible for screening so only British &amp; Commonwealth passport holders can apply. Proviso: You must have been resident in the UK for at least two of the previous&nbsp;10 years immediately prior to your application, at least one year of which must have been a consecutive twelve month period unless you have served overseas with HM Forces or in some other official capacity as a representative of Her Majesty’s Government, or have lived overseas as a result of your parents’ or partner’s Government employment.</span></em></p><br> <br> <p><strong><span>Services </span></strong></p><br> <p><span><span>Services provided by the Contractor shall be those typically expected for someone in the Position and  include, but not be limited to the provision of&nbsp;static security&nbsp;services to&nbsp;ensure the safety and security of all client staff and other personnel who come under duty of care&nbsp;of FCDO Baghdad. Services the Contractor can expect to carry out, would include:</span></span></p><br> <ul> <li><span>Man the Embassy Operations Room over a rotating 12 hr period </span></li> <li><span>Coordinate/monitor all communications traffic for the mobile security teams &nbsp;when deployed on the ground; </span></li> <li><span>Coordinate the deployment of Quick Reaction Force and others medical assets in response to an incident within Embassy compound or involving mobile protection teams in conjunction with operations manager/OSM</span></li> <li><span>Logging &nbsp;and Upkeep &nbsp;of all statistical &nbsp;information required for client </span></li> <li><span>Plan and coordinate mobile security movements.</span></li> <li><span>Deal with client queries regarding security movements.</span></li> <li><span>Daily record and log client movements.</span></li> <li><span>Liaise with air movements coordinator as required</span></li> <li><span>Liaise with external agencies daily to facilitate security movements.</span></li> <li><span>Adhere to ops room SOP’s</span></li> <li><span>Support OP’s manager in daily security movements.</span></li> <li></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Assist the Reservations Manager in managing the daily operations of the Reservations Department.</li><li>Supervise and support Reservations Agents in handling individual, group, corporate, and travel-agent reservations.</li><li>Ensure all reservations are accurately entered, updated, confirmed, modified, and cancelled in the hotel system.</li><li>Monitor room availability, rates, restrictions, and inventory to maximize occupancy and revenue.</li><li>Coordinate with Front Office, Sales, Revenue Management, Housekeeping, and other departments regarding room availability and guest requirements.</li><li>Review daily reservation reports, arrivals, cancellations, no-shows, and amendments.</li><li>Monitor overbooking levels and coordinate appropriate actions with the Reservations Manager and Front Office.</li><li>Ensure reservations are processed according to hotel policies, standards, and procedures.</li><li>Assist in managing VIP, repeat, group, and special-request reservations.</li><li>Ensure accurate billing instructions, payment guarantees, room types, packages, and special requests are recorded.</li><li>Handle guest and travel-agent inquiries professionally and resolve reservation-related issues promptly.</li><li>Support the training, coaching, and development of Reservations Agents.</li><li>Monitor team performance and ensure departmental standards are consistently maintained.</li><li>Assist with forecasting occupancy and identifying opportunities to increase room revenue.</li><li>Maintain effective communication with Sales and Revenue Management regarding rates, promotions, groups, and business opportunities.</li><li>Ensure all reservation records and guest information are handled accurately and confidentially.</li><li>Prepare and review departmental reports and provide relevant information to management.</li><li>Ensure compliance with hotel standards, brand standards, and applicable policies and procedures.</li><li>Perform other duties and responsibilities as assigned by the Reservations Manager or management.</li></ul><br>Qualifications<br><br><ul><li>Diploma or Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Minimum <strong>2–3 years of experience in hotel reservations or front office operations</strong>, preferably with supervisory experience.</li><li>Previous experience in a 4- or 5-star hotel is preferred.</li><li>Good knowledge of hotel reservation systems and PMS.</li><li>Knowledge of <strong>Opera PMS</strong> or similar hotel systems is an advantage.</li><li>Good understanding of room types, rates, availability, packages, and reservation procedures.</li><li>Strong English communication skills; additional languages are an advantage.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>