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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration This Vacancy Notice is part of IOM s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. Organizational Context and Scope Under the overall supervision of the Chief of Mission and the direct supervision of the Head of Resources Management, and in close coordination with the Regional Information and Communications Technology Officer in the Regional Office (RO) and the Department of Information and Communications Technology at Headquarters (HQ), the Information and Communications Technology (ICT) Officer will supervise and manage the ICT in IOM Iraq ensuring effective delivery of ICT services across the Country Office (CO).</p><p>Manage and coordinate the activities of the ICT unit in Iraq, ensuring that all requirements are addressed timely and accurately, with an efficient allocation of resources and that all operations are in compliance with IOM ICT policies, standards and are in line with ICT strategy. Ensure continuous engagement and liaison with the CO s management, Heads of Units, and field operations for the adequate and timely provision of ICT solutions and services to satisfy operational needs, including humanitarian emergencies as necessary. Oversee the implementation of security and compliance controls under IOM s global cybersecurity programme, ensuring compliance with donor requirements, operational frameworks and relevant standards under the oversight of the HQ ICT Information Security Unit. Prepare the CO s ICT documentation including office specific Standard Operating Procedures (SOPs), Business Continuity Plan, Disaster Recovery Plans and ICT Risk record for the CO s ICT related services. Manage and monitor delivery and efficiency of services and redundancy in line with IOM ICT standards while ensuring that global ICT SOPs are complied with. Conduct service improvement assessments and provide technical advice to senior management to optimize and implement ICT Infrastructure and solutions to ensure the efficient functioning of the CO s operations. Analyze and interpret user requirements related to data and provide expert advice, translating these needs into actionable business solutions and outcomes. Liaise with CO s Supply Chain Unit to guide on proper provision of ICT-related equipment/supplies/services and propose most suitable solutions. Supervise, train and equip the CO s ICT team to effectively implement strategic initiatives, respond promptly to information security incidents, provide Tier 1 support and escalate issues to the relevants units when needed, for immediate corrective actions. Develop, maintain and ensure all technical specifications for procurement and provision of ICT-related equipment, supplies, services; guide technical evaluations and ensure equipment and services are in line with ICT standards and policies, and are adequately managed. Act as the ICT Business Relationship and cybersecurity local liaison Focal Point with counterparts such as IOM programmes, global cybersecurity programme, Governmental, donors, United Nations Agencies, NGOs, ICT service providers, and Vendors for coordinated and adequate provision of ICT services, digital innovation, technologies and supplies. Participate in the ICT Working Group in Country representing the CO in discussions and initiatives. Perform such other relevant duties as may be assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master's degree in Computer Science, Information Management, Information Technology or a related field from an accredited academic institution with five years of relevant professional experience; or Bachelor's degree in the above fields with seven years of relevant professional experience.</li><li>Certificate in any of the following: Cisco Certified Network Associates (CCNA), Microsoft Azure certifications, Microsoft Certified System Administrator (MCSA), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified System Engineer (MCSE), is a distinct advantage.</li><li>Experience in overseeing the implementation and administration of Microsoft Windows and Serverless environment (LAN/WAN) and first-level network/desktop support in a large international organization;</li><li>Experience in supervising and managing ICT functions in an international organization or agency in a field setting; supporting emergency, complex/post-conflict Country Office operations;</li><li>Knowledge and demonstrated experience in cybersecurity compliance and security control implementation and maintenance, cybersecurity incident response and recovery.</li><li>Extensive knowledge and experience in Microsoft 365 cloud-based applications and technologies; and,</li><li>Experience in advising senior managers on systems development in a changing business environment including the implications of various alternatives on business applications planned for future needs and other related issues.</li><li>Extensive knowledge of Windows, ISA, OWA and Exchange Servers Administration in a multi-site environment, TCP/IP, Telecoms, Network Protocols, Cisco devices, VPN, VoiP, MS Office, Antivirus Software and utilities;</li><li>Advanced oral and written communication skills; refined soft skills and demonstrated ability to communicate with business leaders and those with limited technical background effectively;</li><li>Extensive knowledge of Windows Operating System, NetworkSystems administration, TCP/IP, Telecoms, Network Protocols, Cisco devices, VPN, VoIP, MS Office 365 apps, Antivirus Software, and utilities;</li><li>Knowledge of web-based development, geographical information systems, and/or mapping tools is an advantage;</li><li>Demonstrated ability to work with minimal supervision and demonstrate a high level of initiative, perseverance, and professional commitment to achieve high-quality results;</li><li>Knowledge and demonstrated experience in database information systems and data processing tools;</li><li>Knowledge of web-based development and other development tools and reporting, including future projections on the potential of current and new technologies;</li><li>Demonstrated ability to handle confidential data in a professional, responsible and mature manner; and,</li><li>Demonstrated ability to coach individuals, to work effectively and harmoniously with colleagues within a team from varied cultures and professional backgrounds.</li><li>For this position, fluency in English is required (oral and written). Working knowledge of Arabic and another official UN language (Chinese, French, Russian and Spanish) is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><p></p></section>
<p>Responsibilities</p><p>Tasks to be performed under this contract</p><p>1. Lead the design, development, and operationalization of the blended finance facility, providing strategic and technical guidance throughout implementation.</p><p><br></p><p><br></p><p>2. Support the financial structuring process through financial modelling, analysis of financial, fiduciary, and operational risks associated with proposed financing arrangements, and review of concessional finance structures proposed by fund managers or financing partners, ensuring alignment with IOM's objectives, policies, and risk management requirements.</p><p><br></p><p><br></p><p>3. Provide technical support to IOM in its engagement with the Central Bank of Iraq, partner banks, and other stakeholders, and support the development of cooperation, governance, and accountability frameworks.</p><p><br></p><p><br></p><p>4. Establish the facility’s operational model, risk management framework, implementation procedures, and governance arrangements to ensure effective and sustainable delivery.</p><p><br></p><p><br></p><p>5. Design and deliver capacity-building initiatives for IOM and partner stakeholders while establishing monitoring, evaluation, learning, and reporting systems to measure performance and impact.</p><p><br></p><p><br></p><p>6. Develop a strategy for future partnerships, resource mobilization, and expansion of the facility, including a scale-up concept note and an engagement strategy for potential investors and donors.</p><p><br></p><p> </p><p><br></p><p>Objectives of the Assignment </p><p><br></p><p><br></p><p>The overall objective of the consultancy is to support IOM Iraq in the assessment, design, development, and operationalization of an innovative blended finance facility, including providing technical advice during negotiations with financial institutions and development partners, following IOM’s Innovative Finance engagement models, capable of mobilizing concessional finance for underserved MSMEs and vulnerable entrepreneurs through strategic partnerships with the Central Bank of Iraq and participating financial institutions. The consultant will support the development of a practical, implementable, and scalable financing mechanism that combines donor resources, technical assistance, and private sector financing while ensuring financial sustainability, regulatory compliance, institutional ownership, and measurable development impact.</p><p><br></p><p> </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree in Finance, Banking, Economics, Development Finance, Business Administration, Public Finance, or a related sector. A first-level university degree with an additional two years of relevant professional experience may be accepted in lieu of an advanced degree.</li><li>Minimum 10 years of progressively responsible professional experience in banking, structured finance, blended finance, lending, microfinance, financial inclusion, investment advisory, development finance, or related areas.</li><li>Strong experience designing and implementing blended finance structures, credit guarantee facilities, MSME financing programs, risk-sharing mechanisms, or similar financial instruments.</li><li>Demonstrated experience designing or advising blended finance facilities in fragile, conflict-affected, or emerging market contexts is highly desirable.</li><li>Strong knowledge of portfolio risk management, lending operations, financial product development, and regulatory compliance.</li><li>Previous experience in Iraq or the Middle East region is highly desirable.</li><li>Strong writing and research design skills, with the ability to express and report results in a concise and clear manner to technical and non-technical audiences.</li><li>Demonstrated experience engaging with Multilateral Development Banks (MDBs) and Development Finance Institutions (DFIs) in the design, structuring, appraisal, negotiation, or implementation of blended finance, concessional finance, guarantee facilities, or investment operations, including familiarity with their operational, fiduciary, and risk management requirements.</li><li>Fluency in English & Arabic are essential.</li></ul>
<h2 class="h5">Job description</h2>
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<strong>Senior Reservoir Well Operations Services<br></strong><br> <strong>Job Description</strong><br> <br> <strong>Job Title: Senior Reservoir well operations Services</strong><br> <strong>Location: Basra, Iraq</strong><br> <strong>Rotation: 14/14 or 28/28</strong><br> <strong>Duration: 1 year contract and possibility of extension</strong><br> <br> <strong>Activities:</strong><br> <strong>Main activities</strong><ul><li>Lead the HSE management system implementation to ensure safe, compliant, and incident-free operations aligned with Company</li></ul><br> <strong>HSE Golden Rules.</strong><ul><li>Ensure full compliance with Companies HSE standards, Iraqi regulations, and international standards (ISO 14001 / ISO 45001).</li><li>Define and monitor HSE KPIs and drive continuous improvement initiatives.</li><li>Act as single point of accountability for HSE performance of the 1.2 GW solar plant.</li><li>Conduct risk assessments for all O&M activities.</li><li>Acts as the Deputy RSES onsite</li></ul><br> <strong>Operational activities :</strong> Develop, implement and enforce:<ul><li>Permit to Work (PTW) system</li><li>LOTO procedures</li><li>SIMOPS coordination rules</li></ul><br> <strong>Lead:</strong><ul><li>Incident investigations (including High Potential events)</li><li>Root Cause Analysis (RCA)</li><li>Corrective/preventive action plans</li></ul><br> <strong>Monitor contractor HSE performance:</strong><ul><li>Audit contractor compliance</li><li>Validate method statements and risk assessments</li><li>Enforce HSE clauses</li></ul><br> <strong>Conduct regular:</strong><ul><li>Site inspections</li><li>Safety tours/ Joint safety tours</li><li>HSE audits</li></ul><br> <strong>Ensure environmental compliance:</strong><ul><li>Waste management</li><li>Hazardous materials handling</li><li>Spill prevention</li></ul><br> <strong>Define and deploy emergency response plans:</strong><ul><li>Fire, electrical incidents, extreme weather</li><li>Coordination with local authorities</li></ul><br> <strong>Manage HSE reporting:</strong><ul><li>Daily / weekly / monthly reporting / as needed</li><li>Incident reporting in company systems (MySafety4All etc.)</li></ul><br> <strong>Other activities</strong><ul><li>Promote strong HSE culture and leadership visibility across all teams.</li><li>Develop HSE competency and training programs for local workforce.</li><li>Support operational teams in integrating HSE into maintenance planning.</li><li>Lead safety campaigns and continuous improvement initiatives.</li></ul><br> <br> <strong>Qualifications/Experience required:</strong><ul><li>Bachelor's or equivalent level</li><li>Minimum 10–12 years in HSE in energy / industrial sector</li><li>Minimum 5 years in HSE leadership role</li><li>Experience on large-scale utility projects (>500 MW) preferred</li></ul><br> <strong>Technical Skills</strong>:<ul><li>Renewable energy / solar PV operations</li><li>Middle East HSE practices and regulations</li></ul><ul><li>Strong knowledge of:<ul><li>HSE management systems (ISO 14001 / ISO 45001)</li><li>Power plant / solar PV risks</li><li>Electrical safety (HV/MV/LV)</li><li>PTW / LOTO systems</li></ul></li><li>Experience in:<ul><li>Incident investigation and RCA</li><li>Contractor HSE management</li><li>Risk assessment methodologies</li></ul></li><li>Familiar with:<ul><li>International standards and best practices</li><li>NEBOSH / IOSH (or equivalent) – mandatory</li><li>ISO 45001 / 14001 auditor – preferred</li><li>Electrical safety certification – preferred</li></ul></li></ul><br> <strong>Soft skills:</strong><ul><li>Strong leadership and safety culture advocacy</li><li>Ability to influence and enforce compliance</li><li>High level of rigor and accountability</li><li>Communication in multicultural environments</li><li>English: fluent</li><li>Arabic: mandatory (operational environment)</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<p><h4>Company description</h4>
<p>Mövenpick Hotel Al Zaytoon Baghdad is a premium five-star hotel committed to delivering exceptional hospitality experiences through world-class service, modern facilities, and genuine guest care. As part of the globally recognized Mövenpick Hotels & Resorts brand under Accor, the hotel combines Swiss hospitality traditions with local warmth to provide memorable stays for business and leisure travelers alike.</p>
<p>Strategically located in Baghdad, the hotel offers elegant accommodations, diverse dining experiences, state-of-the-art meeting and event facilities, wellness and recreation amenities, and personalized services designed to exceed guest expectations. We proudly serve corporate clients, government organizations, diplomatic missions, international companies, travel partners, and individual guests with professionalism, integrity, and attention to detail.</p>
<p>At Mövenpick Hotel Al Zaytoon Baghdad, our success is driven by our dedicated Heartists® who are passionate about creating meaningful guest experiences while fostering a culture of respect, teamwork, innovation, and continuous development. We are committed to operational excellence, sustainable business practices, and delivering outstanding value to our guests, partners, and community.</p>
<h4>Job description</h4>
<p>We're looking for a dynamic and results-driven marketing executive to join our organization in Baghdad, Iraq. In this pivotal role, you'll develop and execute comprehensive marketing strategies that drive brand awareness, customer engagement, and business growth. You'll work collaboratively across departments to create innovative campaigns, manage media relations, and deliver compelling marketing communications that resonate with our target audience. This is an excellent opportunity for a detail-oriented professional who is passionate about marketing excellence and eager to make a meaningful impact in a fast-paced, supportive environment.</p>
<ul>
<li>Develop and execute integrated marketing campaigns and promotional strategies that align with organizational goals and support sales initiatives</li>
<li>Maintain and cultivate strong relationships with local and international media contacts; manage media lists across travel, leisure, lifestyle, entertainment, business, and industry-specific sectors</li>
<li>Create and distribute compelling news releases, press kits, and media materials; coordinate media placements and secure valuable press coverage</li>
<li>Manage and regularly update the organization's website, ensuring content is current, engaging, and optimized for target audiences</li>
<li>Produce high-quality marketing collateral including newsletters, brochures, promotional materials, social media content, and in-room information guides</li>
<li>Monitor news coverage and media mentions; analyze competitive landscape and circulate relevant insights internally</li>
<li>Develop and maintain comprehensive photo and electronic libraries of organizational leadership, products, and key assets</li>
<li>Serve as organizational spokesperson when designated, delivering official statements to media and managing communications during critical situations</li>
<li>Analyze marketing performance metrics and campaign effectiveness; prepare detailed reports and recommendations for continuous improvement</li>
<li>Collaborate with sales, food and beverage, and other departments to align marketing efforts with departmental objectives and initiatives</li>
<li>Manage marketing budgets efficiently and track expenditures to ensure optimal resource allocation</li>
<li>Identify and explore innovative media opportunities and strategic partnerships that provide value and expand market reach</li>
<li>Organize and coordinate marketing events, product launches, and promotional activities</li>
<li>Stay current with industry trends, digital marketing platforms, and emerging technologies to keep the organization competitive</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in marketing, communications, public relations, business, or related field</li>
<li>Minimum 3 years of professional experience in marketing communications, public relations, or a similar marketing role; or 2 years of progressive experience in a comparable capacity</li>
<li>Excellent reading, writing, and oral proficiency in the English language with strong communication skills</li>
<li>Proven expertise in media relations, press management, and stakeholder communications</li>
<li>Demonstrated experience developing and executing marketing campaigns and promotional strategies</li>
<li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and content management systems</li>
<li>Strong knowledge of digital marketing platforms, social media management, and website optimization</li>
<li>Experience with data analysis, marketing metrics, and performance reporting</li>
<li>Familiarity with CRM software and marketing automation tools (preferred)</li>
<li>Excellent project management and organizational skills with the ability to manage multiple initiatives simultaneously</li>
<li>Strong analytical and problem-solving abilities with a detail-oriented approach</li>
<li>Creative thinking and innovative mindset with the ability to develop compelling marketing narratives</li>
<li>Collaborative team player with strong interpersonal skills and the ability to work effectively across departments</li>
<li>Budget management experience and financial acumen</li>
<li>Knowledge of the Baghdad market and regional business landscape is a plus</li>
<li>Ability to work independently and take initiative while remaining flexible and responsive to changing priorities</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p>Overview **This position will be physically located in Iraq in support of LOGCAP** Under the supervision of the Sr. ESH Engineer, the Pest Management Supervisor is responsible to the assigned Engineer in performance of their duties. Assigns work to and oversees work being accomplished by Pest Controllers. Assures safety practices are followed. Major areas of responsibility include, but are not limited to: residential, commercial, and industrial pest management services, and the safe and efficient operation of industry particular equipment for LOGCAP V AOR. Must be knowledgeable of laws governing the application of controlled and non-controlled pesticides and herbicides. Coordinates work/inspections with facility managers/occupants. Researches materials, and prepares necessary documents. Responds to emergency service calls during regular hours or after-duty on-call hours. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Assigns work to and oversees work being accomplished by Pest Controllers. + Must be able to supervise the activities of multi-national and culturally diverse work force. Possess knowledge of safety and environmental and pesticide handling. Accustomed to dealing with IPM + Must be knowledgeable of laws governing the application of controlled and non-controlled pesticides and herbicides Coordinates work/inspections with facility managers/occupants. + Provides educational awareness of pest management practices through instructing/providing technician training. + Manages staff to ensure safe, ethical, and robust procedures are followed in accordance with regulatory guidance. Qualifications + Qualifications: + Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. + Must be a U.S. Citizen + Must have vast knowledge and background in Integrated Pest Management techniques and implementation. + Experience: + Must have at least 5 years’ experience in Pest Management supervisor capacity + Hazardous Materials experience is a plus + Licenses/Certifications: + Must obtain respiratory program certification within the 90-day probationary period and annually thereafter. At a minimum, must have either a commercial/non-commercial or Department of Defense certified applicator license. Primary certification must be for Industrial, Institutional, and Household Pest Control. Other certifications can come from the following (listed in the preferred order): Ornamental and Turf Pest Control, Wood-Destroying Organisms Pest Control, Aquatic Pest Control, Public Health Pest Control: GROUND, and Right-of-Way Pest Control. + Skills: + Excellent English communication skills both verbal and written. + Excellent organizational and planning skills. + Excellent interpersonal skills, with the ability to interact with all levels of workers and external high-ranking officials. + Must be self-motivated to complete job requirements without constant supervision. + Demonstrate leadership qualities. + Working Conditions: + Work is generally in an office environment. However, duties will involve work in the outdoors with a potential exposure to extreme climatic conditions including frequent dust storms, and high temperatures – up to 130 degrees in the summer months. Potential exposure to chemical or biological agents could exist. + Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. + Physical Requirements: + Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. + Employee use of Personal Protective Equipment (PPE) in certain areas is required. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<p>ZAIN2501 - Senior Product Designer - Digital Platforms • Operation Zain Iraq • Division Commercial • Location Iraq - Baghdad • Closing Date 05-Sep-2026</p><p>Zain Iraq is actively recruiting to hire a Senior Product Designer - Digital Platforms to turn product vision and business priorities into specifications precise enough to build from. The role owns the documentation bridge between what the business asks for and what technology teams deliver. The role is responsible for defining features through user stories, functional and technical requirements, and acceptance criteria that leave no room for interpretation, and for confirming feasibility with technology teams before development begins. This is a technical specification and documentation role, distinct from Experience Design. The role owns the precision of what is defined and the responsibility that what gets built is what was asked for.</p><p>Responsibilities</p><ul><li>Translate the product vision and business priorities set by product owners into detailed product requirements and specifications.</li><li>Define features through comprehensive user stories setting out functional and technical requirements, including edge cases, error states and dependencies.</li><li>Develop acceptance criteria precise enough for quality assurance to test against and for technology teams to build from without interpretation.</li><li>Create and maintain product documentation as the single reference point for each feature, keeping it current as scope changes.</li><li>Work with technology teams to assess feature feasibility before development begins and resolve gaps between business intent and technical constraints.</li><li>Identify and document API, data, and third-party dependencies within the specification, so they are known before build rather than discovered during it.</li><li>Ensure technical constraints and integration requirements are reflected in the requirement itself and flag any dependency that affects deliverability.</li><li>Ensure backlog items meet the definition of ready before they are committed to a sprint, so development is never held up by an incomplete specification.</li><li>Contribute requirement detail to backlog refinement, resolving ambiguity before items enter development.</li><li>Provide requirement clarification on demand during build, at the point the question arises.</li><li>Review delivered features against the specification and acceptance criteria, and confirm the build matches the intent before sign-off.</li><li>Gather and analyses stakeholder requirements with product owners and convert them into actionable user stories.</li><li>Maintain the specification pipeline so requirements are documented ahead of development need.</li><li>Coordinate with Experience Design so that user journeys and interface designs are reflected accurately in the specification.</li><li>Challenge requirements that are unclear, conflicting, or commercially unjustified before they enter the backlog.</li><li>Work with the teams to define tracking and success metrics for each feature at the specification stage rather than after launch.</li><li>Evaluate feature adoption and usage against the metrics defined and specify iterative improvements.</li><li>Work with the quality assurance teams so that acceptance criteria, test conditions and defect resolution stay aligned to product intent.</li><li>Set and maintain the specification standards, templates and documentation conventions used across digital platforms.</li><li>Present feature scope, progress and performance to stakeholders in terms of business outcome rather than technical detail.</li></ul><p>Education, Experience, and Competencies</p><p>Education</p><ul><li>Bachelor s degree in Computer Science, Information Systems, Engineering, Business or a related discipline.</li></ul><p>Experience</p><ul><li>5+ years of experience in product management, business analysis, product ownership, or technical product specification for digital products.</li><li>Proven ability to define user stories, functional/technical requirements, and acceptance criteria for technology teams.</li><li>Experience working with Agile teams (Scrum/Kanban) and cross-functional stakeholders, including Product, Design, Development, and QA.</li><li>Experience specifying consumer-facing mobile and web products, including understanding APIs, data flows, dependencies, feasibility, and technical constraints.</li><li>Proficiency in JIRA, Confluence, Azure DevOps, and familiarity with Figma.</li><li>Strong analytical and documentation skills, with the ability to identify requirement gaps and translate data insights into product improvements.</li><li>Experience in telecom, fintech, e-commerce, or high-volume digital products is an advantage.</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Analytical Thinking</li><li>Problem Solving and Creativity</li><li>Initiative</li><li>Teamwork</li><li>Communication and Presentation</li><li>Relationship Building</li></ul><p>Technical</p><ul><li>Product Management</li><li>Technology Application</li><li>Project/Program Management</li><li>Business Modelling and Analysis</li><li>IT User Support</li><li>Strategic Planning</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p>About Application Process</p><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Highest Education Qualification</li></ul><p>Apply for This Vacancy</p><p>Back</p><p><strong>Desired Candidate Profile</strong></p><p>Education • Bachelor s degree in Computer Science, Information Systems, Engineering, Business or a related discipline.</p><p>Experience • 5+ years of experience in product management, business analysis, product ownership, or technical product specification for digital products. • Proven ability to define user stories, functional/technical requirements, and acceptance criteria for technology teams. • Experience working with Agile teams (Scrum/Kanban) and cross-functional stakeholders, including Product, Design, Development, and QA. • Experience specifying consumer-facing mobile and web products, including understanding APIs, data flows, dependencies, feasibility, and technical constraints. • Proficiency in JIRA, Confluence, Azure DevOps, and familiarity with Figma. • Strong analytical and documentation skills, with the ability to identify requirement gaps and translate data insights into product improvements. • Experience in telecom, fintech, e-commerce, or high-volume digital products is an advantage.</p><p>Competencies</p><p>Behavioral • Analytical Thinking • Problem Solving and Creativity • Initiative • Teamwork • Communication and Presentation • Relationship Building</p><p>Technical • Product Management • Technology Application • Project/Program Management • Business Modelling and Analysis • IT User Support • Strategic Planning</p><p>IDE Competency • Courage to Engage • Addressing Bias • Allyship</p>
<p>Explain sales offers to Dealers, POS and the Market, Product availability. Visit the Dealers and POS to see their need, and to inform them about our new offers. Distribute BTL for the Dealers and POS. Inquire about the other Company s offers and promotion. Ensure the availability of Asiacell product.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma Degree.</li><li>0-2 years experience.</li><li>Computer skills (MS Office).</li><li>Language skills (English, Arabic).</li><li>Behavioral Competencies: Delivering Results & Fostering Ownership. Building Customer Value. Networking & Influencing Collaboratively. Leading Teams. Driving Change.</li><li>Technical Competencies: Telecom Market & Industry Knowledge. Distribution Logistics. Performance Management & Reporting. B2C Sales Planning. Partnership Engagement, Execution & Monitoring. Negotiation. Incentives Program Management.</li></ul>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking an exceptional Executive Pastry Chef to lead our culinary pastry operations in Baghdad, Iraq. This is a visionary leadership role where you will design and execute innovative pastry concepts while building and mentoring a high-performing team. As Executive Pastry Chef, you will be responsible for delivering culinary excellence across all dining venues, ensuring every guest experience is memorable and reflects our commitment to quality, creativity, and hospitality.</p>
<h4>Creative leadership & menu innovation</h4>
<ul>
<li>Design and execute visually compelling, seasonal pastry menus across multiple dining outlets, lounges, in-room dining, banquets, and special events</li>
<li>Introduce innovative techniques and presentation styles that elevate guest expectations and create distinctive culinary moments</li>
<li>Develop pastry concepts that reflect our brand identity while respecting local culinary traditions and cultural preferences</li>
<li>Stay ahead of industry trends and continuously refresh offerings to maintain competitive advantage</li>
</ul>
<h4>Operational excellence & quality assurance</h4>
<ul>
<li>Oversee day-to-day pastry kitchen operations to ensure efficiency, consistency, and adherence to premium quality standards</li>
<li>Maintain full compliance with HACCP protocols and all local food safety regulations specific to Baghdad operations</li>
<li>Optimize production processes to minimize waste while preserving the highest standards of product quality</li>
<li>Implement and monitor rigorous hygiene and sanitation protocols across all pastry stations</li>
</ul>
<h4>Team development & culture building</h4>
<ul>
<li>Recruit, mentor, and develop a high-performing pastry team, fostering a collaborative culture of learning and innovation</li>
<li>Conduct regular training sessions to enhance technical skills, service orientation, and professional development</li>
<li>Provide ongoing coaching and support aligned with departmental goals and individual career aspirations</li>
<li>Build a positive, inclusive team environment that encourages creativity, accountability, and mutual respect</li>
</ul>
<h4>Financial & inventory management</h4>
<ul>
<li>Manage pastry department budgets and control food and labor costs in alignment with organizational financial objectives</li>
<li>Oversee sourcing, purchasing, and inventory management with a focus on quality, sustainability, and cost efficiency</li>
<li>Collaborate with the Executive Chef and Finance team on monthly forecasting, reporting, and financial planning</li>
<li>Develop vendor relationships and negotiate contracts to secure premium ingredients at competitive prices</li>
</ul>
<h4>Guest engagement & brand representation</h4>
<ul>
<li>Actively engage with guests during key dining events and special occasions to gather feedback and ensure satisfaction</li>
<li>Collaborate with Food & Beverage and Marketing teams on promotional initiatives, seasonal concepts, and social media content</li>
<li>Serve as an internal and external ambassador for our pastry vision, contributing to our culinary reputation in the Baghdad market</li>
<li>Respond thoughtfully to guest feedback and use insights to continuously refine offerings and enhance service quality</li>
</ul>
<h4>Service excellence & hospitality</h4>
<ul>
<li>Champion a culture of culinary excellence and intuitive service across the pastry team</li>
<li>Establish and enforce clear service standards, ensuring all team members consistently deliver exceptional hospitality</li>
<li>Lead by example, demonstrating professional demeanor and personal presentation that reflects our brand values</li>
<li>Ensure every guest interaction exceeds expectations and reinforces our commitment to quality</li>
</ul>
<h4>Sustainability & responsibility</h4>
<ul>
<li>Champion sustainable practices within the pastry department by sourcing locally sourced and organic ingredients where possible</li>
<li>Implement waste reduction initiatives and eco-friendly practices in all pastry operations</li>
<li>Collaborate with suppliers to identify and implement green initiatives aligned with organizational sustainability commitments</li>
<li>Educate the team on sustainable practices and foster environmental responsibility</li>
</ul>
<h4>Compliance & safety</h4>
<ul>
<li>Ensure strict adherence to all health, safety, and sanitation standards, as well as compliance with local Baghdad regulations</li>
<li>Maintain a safe working environment for all employees, including comprehensive food safety protocols and emergency procedures</li>
<li>Conduct regular safety training and ensure all staff are properly trained in emergency protocols and health standards</li>
<li>Document and report on compliance metrics and safety performance</li>
</ul>
<h4>Qualifications</h4>
<h4>Experience</h4>
<ul>
<li>Minimum 5-7 years of proven leadership experience in luxury pastry operations, ideally within five-star hospitality or resort environments</li>
<li>Demonstrated success leading high-performing pastry teams across multiple outlets and culinary concepts</li>
<li>Extensive experience in menu innovation, guest experience delivery, cost management, and operational execution</li>
<li>Proven track record managing complex pastry kitchens with high-volume service demands</li>
<li>Experience working in diverse cultural environments and adapting culinary concepts to local preferences (preferred)</li>
<li>Pre-opening or launch experience in new culinary operations (preferred)</li>
</ul>
<h4>Education & certifications</h4>
<ul>
<li>Degree in Culinary Arts, Hospitality Management, or a related discipline from an accredited institution</li>
<li>Advanced pastry techniques certification or formal training in luxury patisserie</li>
<li>Chocolatier certification or specialized pastry training (preferred)</li>
<li>Certifications in business administration, Food & Beverage management, or nutrition and sustainability (preferred)</li>
<li>Food safety and HACCP certification or equivalent training</li>
</ul>
<h4>Skills & core competencies</h4>
<ul>
<li>Creative visionary: Exceptional passion for pastry artistry with the ability to design trend-driven, innovative menus that blend flavor, form, and storytelling</li>
<li>Strategic leadership: Skilled at building empowered, agile teams and leading effectively through both stability and organizational change</li>
<li>Guest-centric mindset: Sharp attention to detail with an unwavering commitment to delivering exceptional guest experiences</li>
<li>Business acumen: Strong grasp of food costing, margin optimization, budgeting, vendor management, and financial planning</li>
<li>Operational dexterity: Effective at managing multiple kitchens and high-volume service with consistent excellence and efficiency</li>
<li>Collaboration & communication: Strong interpersonal and communication skills to work cross-functionally with culinary, marketing, and Food & Beverage teams</li>
<li>Sustainability mindset: Familiarity with eco-conscious sourcing, waste reduction, and wellness-forward food philosophies</li>
<li>Adaptability & resilience: Comfortable navigating complex environments, balancing creative freedom with operational structure and local considerations</li>
<li>Problem-solving: Analytical and decisive approach to identifying challenges and implementing effective solutions</li>
<li>Technical proficiency: Competency with kitchen management software, menu engineering tools, and standard productivity applications</li>
<li>Quality assurance: Meticulous attention to consistency, presentation, and adherence to quality standards across all pastry offerings</li>
<li>Motivational leadership: Ability to inspire, develop, and retain talented team members while fostering a positive work culture</li>
</ul>
<h4>Language & cultural competencies</h4>
<ul>
<li>Excellent reading, writing, and oral proficiency in the English language</li>
<li>Ability to speak Arabic or basic understanding of local languages is a significant advantage</li>
<li>Cultural awareness and sensitivity to local culinary traditions and preferences in Baghdad</li>
</ul>
<h4>Personal attributes</h4>
<ul>
<li>Professional demeanor and high standards of personal presentation</li>
<li>Resilient, organized, and goal-oriented approach to work</li>
<li>Inclusive and empathetic leadership style</li>
<li>Transparent and ethical in all professional dealings</li>
<li>Flexible and adaptable to changing business needs and market conditions</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking an experienced and visionary Executive Housekeeper to lead our housekeeping operations in Baghdad, Iraq. In this pivotal role, you will oversee all aspects of our housekeeping department, ensuring exceptional cleanliness, presentation, and guest satisfaction across all facilities. As an assertive and organized leader, you will manage a dedicated team while maintaining the highest standards of operational excellence and compliance. This position offers the opportunity to make a meaningful impact through innovative approaches to facility management and a commitment to supporting your team's professional growth.</p>
<ul>
<li>Oversee and manage the daily operations of the housekeeping department, ensuring seamless coordination and efficient workflow</li>
<li>Supervise, train, schedule, and evaluate housekeeping staff with a supportive and inclusive approach that fosters professional development</li>
<li>Establish and implement comprehensive cleaning procedures, quality control measures, and performance standards that exceed industry expectations</li>
<li>Conduct regular inspections of guest rooms, public areas, and facilities to ensure they consistently meet cleanliness and presentation standards</li>
<li>Manage departmental budgets, control expenses, and optimize resource allocation to achieve organizational goals</li>
<li>Monitor and maintain accurate inventory of linens, cleaning supplies, guest amenities, and equipment</li>
<li>Collaborate effectively with Front Office, Maintenance, Laundry, and other departments to ensure integrated and efficient operations</li>
<li>Address guest complaints and special requests with empathy and professionalism, resolving issues promptly and transparently</li>
<li>Ensure full compliance with local health, safety, sanitation, and environmental regulations specific to Baghdad operations</li>
<li>Maintain detailed records of staff attendance, inventory levels, room inspections, maintenance requests, and departmental metrics</li>
<li>Analyze performance data and prepare comprehensive departmental reports to support decision-making and continuous improvement</li>
<li>Demonstrate flexibility and resilience in adapting to operational challenges while maintaining service quality and team morale</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 7–10 years of progressive housekeeping experience with demonstrated supervisory and managerial responsibilities</li>
<li>Strong expertise in housekeeping operations, advanced cleaning techniques, and industry best practices</li>
<li>Proven ability to manage budgets, control expenses, and optimize departmental resources effectively</li>
<li>Proficiency with property management systems (PMS) and housekeeping management software</li>
<li>Comprehensive knowledge of health, safety, sanitation, and environmental compliance standards</li>
<li>Excellent leadership and team motivation skills with the ability to inspire and develop staff</li>
<li>Strong written and verbal communication skills in English; knowledge of Arabic is advantageous</li>
<li>Analytical mindset with the ability to interpret performance metrics and implement data-driven improvements</li>
<li>Problem-solving abilities and decisive decision-making skills in fast-paced environments</li>
<li>Detail-oriented approach with exceptional organizational and time management capabilities</li>
<li>Ability to work flexibly and adapt to changing priorities while maintaining service excellence</li>
<li>Customer-focused mindset with a commitment to guest satisfaction and service quality</li>
</ul></p><p></p>
<p>To manage and oversee all branch banking, business development, operational, and customer service activities, covering Corporate, Retail, and Foreign Remittance services, while ensuring business growth, operational efficiency, regulatory compliance, and high-quality customer service. Key Responsibilities Manage the day-to-day operations of the branch and ensure efficient delivery of banking services. Develop and execute branch business plans to achieve financial, sales, and growth targets. Grow the branch s Corporate and Retail customer base and strengthen relationships with key clients. Oversee corporate and retail banking products, accounts, deposits, financing, and other banking services. Supervise inbound and outbound foreign remittance activities and ensure accurate and timely processing. Ensure compliance with applicable banking regulations, internal policies, KYC, AML/CFT, sanctions, and regulatory requirements. Monitor branch performance, profitability, revenue, expenses, and key performance indicators. Ensure effective implementation of internal controls and appropriate management of operational and financial risks. Lead, supervise, and develop branch staff and ensure effective allocation of responsibilities. Monitor employee performance and promote a strong culture of customer service, compliance, and accountability. Handle and resolve complex customer issues and complaints and maintain high customer satisfaction. Maintain strong relationships with corporate and retail customers and identify opportunities for cross-selling and business development. Review and approve transactions within the delegated authority and ensure adherence to the bank s approval limits. Monitor audit and regulatory findings and ensure timely implementation of corrective actions. Prepare and submit regular branch performance and operational reports to senior management. Represent the bank and the branch in dealings with customers and relevant external parties within delegated authority.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Accounting, Economics, Banking, or a related field. Minimum 8 years of banking experience , preferably including branch management experience. Strong experience in Corporate Banking, Retail Banking, and Foreign Remittances. Good knowledge of banking regulations, AML/CFT, KYC, compliance, and operational risk. Strong leadership, business development, customer relationship, and decision-making skills.</p>
<p>What you will be doing: Answer inquiries of room rates, outlets and room locations. To be totally familiar with all aspects of the reservation systems Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation Post advance deposits and keep accurate records of deposits Process rooming lists and group blocks and indicate special requests and billing procedures File and process reservations correspondence, make certain all files are current and in order. Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department. Abide by the hotels policies and procedures Be familiar with changes in the rates and group enquiries To be aware of inventory management and keep a constant check on the room types available throughout the day To have an understanding of departmental goals and projections for average rate and occupancy Answer guest questions about property facilities/services (e.g., hours of operation, room availability, restricted dates, rates and room types, packages, promotions, entertainment, restaurants, special events). Assign confirmation/cancellation numbers and clearly relay this information to callers, giving them the option of emailing and/or faxing these numbers.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor s degree in Hospitality Management, Tourism, Business Administration, or a related field is preferred. Minimum 1 2 years of experience in hotel reservations, front office, or a similar hospitality role. Good knowledge of hotel reservation procedures, room types, rates, packages, and availability. Proficiency in hotel reservation systems and Microsoft Office applications. Strong communication and interpersonal skills, with a professional and courteous manner. Good command of written and spoken English; additional languages are an advantage. Strong attention to detail and accuracy when handling reservations and guest information. Ability to handle guest inquiries, requests, modifications, and cancellations efficiently. Strong organizational and time-management skills, with the ability to prioritize multiple tasks. Ability to work under pressure and maintain a high level of customer service. Good problem-solving skills and the ability to resolve guest concerns professionally. Flexible to work shifts, weekends, and public holidays as required.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The main purpose of the position is to do all back-office tasks of corporate sales and supporting corporate sales team on daily basis </p> <p> Activation, deactivation and suspension of B2B lines (requested by corporate sales team)</p> <p> Adding services (requested by corporate sales team)</p> <p> Refund requests (requested by corporate sales team)</p> <p> Sending invoices to corporate customers on time </p> <p> Solving B2B problems and complains on daily basis and proceeding daily requests </p> <p> Daily report on daily activities to management and finance.</p> <p> Banking/depositing all cash amounts (payments of corporate customers) in bank. </p> <p> Support to Sales team to deliver their KPI i.e. on time activation of B2B products & services / deposit payments on time to bank etc.</p> <p> Supporting in tracking all B2B sales channel performance in terms of gross activations, payments, postpaid billing / outstanding and payments of collection process and sales quality </p> <p> To deal with cross function team for address of any issue related to system / process i.e. Marketing, Technical & Billing team, PMO etc.</p> <p> Daily / Weekly / Monthly reconciliation of postpaid / M2M / E-gate and other products and services of B2B Sales of respective accounts, observing Idle lines, empty emails address of new postpaid activated lines, </p> <p> Physical contract verification of customer vs system entry and viz vs viz</p> <p> UAT of new products launch for Enterprise</p> <p> Ordering SIMs to sales team depend on request of sales team</p> <p> Improve and establish the current processes & policy within B2B department i.e Initiating projects which reduce customer waiting time and increasing customer satisfaction</p> <p> Daily KPI / Reporting improvement on time to time and based on market needs</p> <p> Validation of current policy & process of B2B on time to time basis</p> <p> </p> <p> Bachelor degree</p> <p> Computer skills (Ms. Office)</p> <p> Language skills (English and Arabic)</p> <p> Communication skills</p> <p> 2+ years of experience</p> <p> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results & Fostering Ownership</p> <p> Building Customer Value</p> <p> Networking & Influencing Collaboratively</p> <p> Leading Teams</p> <p> Driving Change.</p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <p> B2B Analytics</p> <p> Business Acumen </p> <p> Customer Communication</p> <p> Incentives Program Management</p> <p> Digital Technology Knowledge</p> <p> Sales Automation</p> <p> Project Management</p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: 1) Operational Management • Lead daily operations of the Agent Operations & VAS teams.<br> • Ensure proper execution of SOPs, processes, and policies across the department.<br> • Assign priorities and balance workload between the two teams based on business urgency.<br> 2) Performance Monitoring & KPI Management • Establish, track and analyze KPIs related to agent productivity, liquidity, VAS usage and service quality.<br> • Prepare weekly/monthly dashboards and insights for senior management.<br> • Identify performance gaps and implement corrective actions.<br> 3) People Leadership • Mentor, coach and develop team members to improve skills, efficiency and ownership.<br> • Manage workload distribution, performance reviews, target setting and capability building.<br> • Maintain a high-performance, disciplined, accountable culture.<br> 4) Process & Quality Improvement • Identify operational pain points and drive continuous improvement initiatives.<br> • Standardize best practices, documentation and training materials.<br> • Support digitalization initiatives that simplify operational flows (e.<br>g., VAS activation, task automation).<br> 6) Cross-Functional Coordination • Work closely with IT, Risk, Compliance, Product, and Business to support service enhancements and new rollouts.<br> • Ensure smooth market readiness for new VAS features and agent operational changes.<br> 7) Stakeholder Management • Manage escalations from agents and internal stakeholders with structured root-cause resolution.<br> • Communicate updates clearly and ensure field teams understand new policies & commissions.<br> · Bachelor's degree.<br> · Minimum 5 years of experience in operations, sales operations, channel management, or fintech service management.<br> · Minimum 2 years of experience in leading teams or managing supervisors.<br> · Experience in digital payments, e-wallet services, banking services, or FinTech is strongly preferred.<br> · Familiarity with performance dashboards, reporting tools, and KPI frameworks.<br> · Strong knowledge of agent network structures, commission models, and field operations execution.<br> · Expert in SQL, Microsoft, and Google functions.<br> · Language Arabic – Fluent, English – Good level (written and verbal</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire a </span><span>B2B Account Executive-Baghdad who</span><span> is responsible for handling day-to-day sales activities in an efficient and timely manner, achieving a high level of customer satisfaction. The job is also responsible for having direct interaction with current and potential business customers, making inquiries, or seeking information on products and/or services</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand the B2B sales plans and participate in the achievement of objectives and targets</span></p><br></li><li><p><span>Implement the B2B Sales policies and procedures</span></p><br></li><li><p><span>Maintain B2B Sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis</span></p><br></li><li><p><span>Deal with current customers and respond to sales inquiries via phone calls/e-emails/website/customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to Zain IQ</span></p><br></li><li><p><span>Acquire new business customers and search for new leads to increase sales and hence revenues</span></p><br></li><li><p><span>Ensure customers are aware of the full range of Zain IQ services/products/offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction</span></p><br></li><li><p><span>Maintain good relationships with customers to ensure business continuity and growth</span></p><br></li><li><p><span>Interact with Account Senior Executives and Account Managers, keeping them informed of relevant inquiries and providing backup and administrative support to ensure the efficiency of sales operations.</span></p><br></li><li><p><span>Accurately complete all sales-related administrative details for efficiency</span></p><br></li><li><p><span>Update sales leads and sales forecast information on the sales application to ensure the accuracy of the information at all times</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><span>Education</span></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in the related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral & Written Communication</span></p><br></li><li><p><span>Communication</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<p>Job Specification
• Supervise assigned crew during duties, emergency response activities, drills, and standby operations.
• Operate and supervise the operation of ARFF vehicles, firefighting systems, rescue equipment, communication systems, and associated operational resources.
• Respond to aircraft emergencies, structural fires, fuel incidents, medical emergencies, hazardous material incidents, and other airport emergencies as directed.
• Participate and supervise tactical firefighting, rescue, casualty handling, evacuation, and hazard control activities during emergency operations.
• Conduct routine inspections of firefighting vehicles, rescue tools, communication systems, PPE, extinguishing agents, and station equipment to maintain operational readiness.
• Assist in the implementation of station drills, practical exercises, operational familiarization activities, and recurrent training programmes.
• Maintain operational records, inspection checklists, equipment logs, occurrence reports, and assigned documentation related to shift activities.
• Monitor operational safety practices, PPE compliance, housekeeping standards, and readiness conditions within assigned operational areas.
• Ensure implementation of departmental SOPs, Airport Emergency Plan procedures, and operational instructions during routine and emergency activities.
• Direct the assigned crew activities and maintain effective communication with supervisors and operational personnel during emergency response operations.
Human and Technical Resources
• Supervise operational activities of assigned firefighters and drivers/operators during routine duties and emergency operations.
• Verify operational readiness and serviceability of assigned vehicles, firefighting equipment, rescue tools, PPE, and communication systems.
• Report equipment defects, operational deficiencies, and maintenance requirements affecting emergency response capability.
• Assist in practical familiarization and on-the-job guidance of personnel deployed under.
• Ensure operational resources assigned to the crew are maintained in a clean, serviceable, and operationally ready condition.
Planning and Programmes
• Conduct shift level drills, operational exercises, practical training sessions, and familiarization programmes.
• Participate in operational preparedness activities, inspection schedules, and emergency readiness programmes.
• Assist in organizing crew activities during shifts to maintain continuous operational response capability.
• Participate in post-drill debriefings, operational reviews, and continuous improvement activities.
• Ensure completion of all competency development activities as per stipulated timeframe.
Core Operational Activities
• Respond promptly to all emergency calls and participate in the deployment of ARFF resources during emergency operations.
• Operate and supervise the operation of crash fire tenders, firefighting appliances, rescue tools, and associated emergency equipment in accordance with approved procedures.
• Participate in firefighting, rescue, casualty management, hazard control, and evacuation operations during emergency incidents.
• Maintain communication discipline and comply with approved RT communication procedures and phraseology during operational activities.
• Conduct operational inspections, equipment checks, foam level checks, and routine readiness inspections during assigned duties.
• Assist in maintaining station discipline, operational housekeeping, and readiness standards throughout the operational shift.
Human Resources Management
• Effective supervision of assigned crew personnel during operational and training activities.
• Promote teamwork, discipline, safe working practices, and professional conduct among operational personnel.
• Assist in training, mentoring, and practical familiarization of firefighters and newly assigned personnel.
• Encourage reporting of hazards, unsafe conditions, equipment defects, and operational concerns.
• Maintain effective coordination and communication with supervisory personnel during operational activities.
Budget and Activity Planning
• Supports efficient utilization and care of operational vehicles, firefighting media, PPE, rescue tools, and station resources.
• Monitor operational usage of firefighting agents, consumables, and equipment and report deficiencies or replenishment requirements.
• Ensure inventory accountability and operational care of equipment assigned to the crew.
• Carry out assigned activities efficiently while maintaining operational readiness standards.
Quality and Environmental Management (QMS / EMS)
• Follow approved operational procedures, inspection standards, and departmental requirements during firefighting, rescue, and routine operational activities.
• Participate in operational inspections, equipment checks, and readiness verification activities assigned during shift duties.
• Maintain responsible handling practices related to firefighting foam, fuel, hazardous materials, and operational waste within assigned work areas.
Safety Management System (SMS)
• Assist in the implementation of Safety Management System (SMS) requirements during operational and emergency response activities.
• Identify and report operational hazards, unsafe conditions, equipment defects, and safety concerns through approved reporting procedures.
• Follow approved operational safety practices, PPE requirements, and safe system of work during all duties.
• Participate in operational investigations, safety briefings, and corrective action implementation activities where assigned.
• Promote safety awareness and responsible operational conduct during routine and emergency duties.</p><p>Education
Bachelor’s degree or equivalent qualification (Essential).
Experience
• Minimum 6 years of progressive experience in Aircraft Rescue and Firefighting operations.
• Experience in Aerodrome Category 8 or above airport operations preferred.
• Additional consideration may be given to candidates possessing operational experience on NAFFCO CFTs.
Computer Skills
Working knowledge of MS Office
Language Skills
English: Proficient written and spoken communication skills (Essential).
Arabic: Desirable
Training Requirements
• Basic ARFF training certificate from a recognised aviation firefighting training institution
• Heavy vehicle driving license and driving & operation of crash fire tenders
Physical Standards
• Physically and medically fit to perform operational firefighting and rescue duties.
• Ability to perform operational duties involving firefighting PPE, breathing apparatus, rescue operations, and emergency response activities.</p>
<br>ZAIN2498 - BI Senior Data Scientist<br>•<br>Operation<br>Zain Iraq<br>•<br>Division<br>Operations<br>•<br>Location<br>Iraq - Baghdad<br>•<br>Closing Date<br>05-Sep-2026<br>About Zain<br>Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview<br>Role Purpose<br>Zain Iraq is actively recruiting to hire a BI Senior Data Scientist who is responsible of customer analytics unit activities including contribution to advanced analytics roadmap, liaising with departments in prioritization of business requirements, developing and implementing advanced analytics models, proactively defining areas for data science initiatives, supervising and managing data science projects, managing implementation and maintenance of used analytical models. ( segmentation, proactive churn model, big data use cases)<br>Responsibilities<br>•<br>Applies advanced statistical and predictive modeling and machine learning techniques to design, build, maintain, and improve on business decisions including commercial, finance , technical and for other core functions.<br>•<br>Works with business stakeholders to identify the business requirements and the expected outcome. Models and frames business scenarios that are meaningful and which impact on critical business processes and/or decisions.<br>•<br>Leads discovery processes with business stakeholders to identify the business requirements and the expected outcome.<br>•<br>Identifies what data is available and relevant, including internal and external data sources.<br>•<br>Makes strategic recommendations on data collection, integration, and retention requirements incorporating business requirements and knowledge of best practices.<br>•<br>Solves client analytics problems and communicates results and methodologies.<br>•<br>Employs the appropriate algorithm by using data mining solution packages to discover patterns and validates analysis by comparing appropriate samples.<br>•<br>Develops innovative and effective approaches to solve clients' analytics problems and communicates results and methodologies.<br>•<br>Presents and depicts the rationale of their findings in easy-to-understand terms for the business, contradicting common belief, if needed.<br>•<br>Communicates and works with business subject matter experts and organizational leadership.<br>•<br>Provides on-going tracking and monitoring of performance of decision systems and statistical models. Leads the design and deployment of enhancements and fixes to implemented models as needed.<br>•<br>Utilize AI technologies to support business objectives through data-driven insights and automation.<br>Education, Experience and Competencies<br>Education<br>•<br>Bachelor degree in IT, computer science or related fields<br>•<br>BSC or above in a relevant field such as Computer Science, Data Science, Mathematics, econometrics, or related disciplines.<br>•<br>Machine Learning: Solid understanding of supervised & unsupervised, or reinforcement learning techniques.<br>•<br>Deep Learning: Proficient in neural network architectures and frameworks such as PyTorch.<br>•<br>LLMs & NLP (Preferable experience): Hands-on experience with NLP technique and familiarity with transformer-based models.<br>•<br>Causal Inference (Preferable experience): Familiarity with causal modeling techniques<br>•<br>Programming: Proficiency in SQL or Python and familiarity with ML libraries.Bachelor s degree in an IT-related field or equivalent<br>Experience<br>•<br>4 6 years in data science or ML roles.<br>Competencies<br>Behavioral<br>•<br>Achievement Driven<br>•<br>Integrity<br>•<br>Teamwork<br>•<br>Information Seeking<br>Technical<br>•<br>Oral and Written Communication<br>•<br>Financial Management<br>•<br>Project / Program Management<br>•<br>Business modelling and Analysis<br>•<br>Strategic Planning and Thinking<br>•<br>Sales Management<br>•<br>Technology Application<br>•<br>Performance Management<br>•<br>IT Business Analysis<br>IDE Competency<br>•<br>Courage to Engage<br>•<br>Addressing Bias<br>•<br>Allyship<br>About Application Process<br>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.<br>To<br>complete the application you would need the following document(s):<br>• Resume/CV<br>• Highest Education Qualification<br>Apply for This Vacancy<br>Back<br>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking an accomplished and visionary Executive Chef to lead our culinary operations in Baghdad, Iraq. In this pivotal role, you will oversee all aspects of kitchen management, from menu innovation to team leadership, while maintaining the highest standards of quality, efficiency, and guest satisfaction. This is an exceptional opportunity to make your mark in a dynamic culinary environment where creativity, operational excellence, and hospitality converge.</p>
<p><strong>Responsibilities:</strong><br>
<li>Lead, mentor, and motivate a large, diverse kitchen team, fostering a collaborative culture where team members feel empowered, supported, and confident in delivering exceptional culinary experiences</li>
<li>Develop and execute innovative menus that showcase ingredient quality and provenance while maintaining brand integrity and consistency across all dishes</li>
<li>Manage kitchen operations with analytical precision, including cost control, labor optimization, and resource allocation, while continuously identifying efficient solutions that preserve menu quality</li>
<li>Oversee food safety, sanitation, and hygiene protocols, ensuring full compliance with HACCP standards and local health regulations</li>
<li>Organize and execute large-scale events and special dining experiences, consistently finding creative ways to surprise and delight guests</li>
<li>Build and maintain strong relationships with local suppliers, sourcing the finest ingredients while adapting to regional availability and cultural considerations</li>
<li>Conduct regular staff training and development programs, ensuring your team stays current with culinary techniques and hospitality best practices</li>
<li>Analyze kitchen performance metrics, manage budgets, and make data-driven decisions to optimize profitability without compromising quality</li>
<li>Lead by example, demonstrating resilience, decisiveness, and an open-minded approach to problem-solving and innovation</li>
<li>Collaborate transparently with front-of-house and management teams to ensure seamless guest and colleague experiences</li>
</p>
<h4>Qualifications</h4>
<p><li>Minimum 3+ years of experience as an Executive Chef in a busy, high-volume restaurant or hospitality environment with a demonstrated commitment to ingredient quality and provenance</li>
<li>Proven track record successfully managing large kitchen teams in fast-paced settings</li>
<li>Experience with new restaurant openings or pre-opening kitchen setup and organization</li>
<li>Strong culinary education or formal training in professional cooking and kitchen management</li>
<li>Current food safety certification (HACCP, food handling, or equivalent) required</li>
<li>Demonstrated expertise in menu development, costing, and pricing strategies</li>
<li>Solid understanding of kitchen equipment, food production systems, and operational workflows</li>
<li>Exceptional financial acumen with proven ability to manage budgets and control costs effectively</li>
<li>Experience planning and executing large-scale events and special dining experiences</li>
<li>Strong leadership skills with the ability to inspire, develop, and retain talented culinary professionals</li>
<li>Passion for hospitality and creating memorable experiences for both guests and colleagues</li>
<li>Analytical mindset with the ability to assess performance metrics and implement continuous improvements</li>
<li>Willingness to challenge conventional approaches and drive innovation while maintaining brand standards</li>
<li>Adaptability and resilience in navigating diverse culinary environments and cultural contexts</li>
<li>Excellent communication and interpersonal skills with an inclusive, ego-free approach to collaboration</li>
<li>Proficiency in kitchen management software and point-of-sale systems (preferred)</li>
<li>Knowledge of local Baghdad sourcing, ingredients, and culinary traditions (preferred)</li>
</p></p><p></p>
<p>Leading teams of CC Agents Monitoring the attendance of the Agents. Circulate the new procedures and instructions. Sending e-mail to WFM to set a 15-minute time to giving feedback to the agents. Sending e-mails to the concerned department for solving customer issue if can t be solved by us. Sending e-mail to training team for correction of mistakes in the short code. Sending dispute e-mail for the quality of the feedback mistake.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree 0-3 years experience Computer skills (Office) Language skills (English, Arabic) Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Driving Change Technical Competencies: Customer Communication Problem Solving Complaint Management & Resolution Cross-Selling Workforce Management Local Language Knowledge Capturing the Voice of the Customer (VoC) Service Quality Monitoring & Compliance</p>
<p> <strong>About Zaincash </strong> </p> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq. </p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <p> <strong>1. HR Operations & Administration:</strong> </p> <ul> <li>Handle all employee life cycle transactions including onboarding, transfers, promotions, and offboarding.</li> <li>Prepare employment contracts, HR letters, and official correspondence.</li> <li>Maintain and update employee records in HR systems and personnel files.</li> <li>Ensure timely and accurate data entry in HRIS and document management systems.</li> <li>Experience in payroll, compensations, social security, taxes is a plus.</li> </ul> <p> <strong>2. Employee Support & Services:</strong> </p> <ul> <li>Serve as a point of contact for employee inquiries related to policies, procedures, and benefits.</li> <li>Support the resolution of employee concerns by providing timely and accurate information.</li> <li>Facilitate employee onboarding and ensure smooth integration into the organization.</li> <li>Coordinate exit procedures including clearance, final settlement, and exit interviews.</li> </ul> <p> <strong>3. Attendance & Leave Management:</strong> </p> <ul> <li>Monitor attendance records and validate data with timesheets or biometric systems.</li> <li>Process leave applications and ensure compliance with internal policies and labor laws.</li> <li>Support payroll with accurate data related to absences, leaves, and deductions.</li> </ul> <p> <strong>4. Compliance & Reporting:</strong> </p> <ul> <li>Ensure all HR transactions comply with internal controls and legal requirements.</li> <li>Prepare periodic reports on headcount, turnover, leaves, and other HR metrics.</li> <li>Support internal and external audits by providing required documentation.</li> </ul> <p> <strong>5. Managing and overseeing Tax and Social Security processes:</strong> </p> <ul> <li>Calculating, reviewing, and reconciling Social Security contributions and tax deductions, ensuring alignment with payroll records and approved data.</li> <li>Preparing and submitting monthly Tax and Social Security reports, declarations, and related documentation, while ensuring compliance with statutory deadlines and financial obligations.</li> <li>Coordinating with relevant authorities and stakeholders, and managing all related procedures, reconciliations, inquiries, and compliance requirements to ensure adherence to applicable laws and regulations.</li> </ul> <p> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor s degree in Human Resources, Business Administration, or related field.</li> <li>1-3 years of experience in employee services, HR administration, or operations.</li> <li>Solid understanding of labor laws and HR policies.</li> <li>Experience working with HRIS and document management systems is a plus.</li> </ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: 1.<br> HR Operations & Administration: Handle all employee life cycle transactions including onboarding, transfers, promotions, and offboarding.<br> Prepare employment contracts, HR letters, and official correspondence.<br> Maintain and update employee records in HR systems and personnel files.<br> Ensure timely and accurate data entry in HRIS and document management systems.<br> Experience in payroll, compensations, social security, taxes is a plus.<br> 2. Employee Support & Services: Serve as a point of contact for employee inquiries related to policies, procedures, and benefits.<br> Support the resolution of employee concerns by providing timely and accurate information.<br> Facilitate employee onboarding and ensure smooth integration into the organization.<br> Coordinate exit procedures including clearance, final settlement, and exit interviews.<br> 3. Attendance & Leave Management: Monitor attendance records and validate data with timesheets or biometric systems.<br> Process leave applications and ensure compliance with internal policies and labor laws.<br> Support payroll with accurate data related to absences, leaves, and deductions.<br> 4. Compliance & Reporting: Ensure all HR transactions comply with internal controls and legal requirements.<br> Prepare periodic reports on headcount, turnover, leaves, and other HR metrics.<br> Support internal and external audits by providing required documentation.<br> 5. Managing and overseeing Tax and Social Security processes: Calculating, reviewing, and reconciling Social Security contributions and tax deductions, ensuring alignment with payroll records and approved data.<br> Preparing and submitting monthly Tax and Social Security reports, declarations, and related documentation, while ensuring compliance with statutory deadlines and financial obligations.<br> Coordinating with relevant authorities and stakeholders, and managing all related procedures, reconciliations, inquiries, and compliance requirements to ensure adherence to applicable laws and regulations.<br> Bachelor’s degree in Human Resources, Business Administration, or related field.<br> 1-3 years of experience in employee services, HR administration, or operations.<br> Solid understanding of labor laws and HR policies.<br> Experience working with HRIS and document management systems is a plus.<br></span> </div>