Speech And Language Therapist Jobs in Iraq

<p>Job description: • The incumbent is responsible for the management and supervision of all airside operations activities at Karbala International Airport (KIA), requiring specific technical competencies, skills and behavioral attributes, ensuring a safe, secure and efficient airside environment in full compliance with applicable national regulations and ICAO SARPS, including oversight of airside safety, permits and licensing, wildlife and landscaping and standards training and development Sections. Human and Technical Resources • Ensures that subordinate Sections have the necessary and appropriate number of staff to provide the services and tasks within airside operations, and that they have received training on the competencies and skills required for their functions; • Determines and evaluates that the Sections within ASO Department have the necessary number and type of equipment required for operational tasks, that they are properly maintained, and that they are in good and safe operating condition; • Plans, coordinates and supervises the execution of all operational activities within the ASO Department, including AMG, SST, PEL and WLS Sections; • Implements and enforces the approved corporative policies within the Airside Operations Department; Planning and Programmes • Develop, implement and maintain the ASO Manuals and all associated airside standard operational procedures (SOPs), in compliance with ICAA ICAR 12, ICAO Annex 14 SARPs, and KIA requirements; ensure periodic review, update and formal approval of all operational documents. • Coordinate the preparation, review and approval of all ASO SOPs, and Work Instructions (WIs) for all sections (AMG, SST, PEL and WLS), ensuring alignment with the AOM and applicable regulatory requirements. • Develop and maintain the ASO Annual Training Programme, covering initial qualification, recurrent and competency-based training for all ASO staff, including airside safety, airside driving, wildlife hazard management and standards, in compliance with ICAA and ICAO SARPS. • Prepare and maintain the Airside Contingency Plan covering abnormal and disrupted airside operations scenarios, including runway and taxiway closures, FOD events, wildlife strikes, and airside emergencies; ensure alignment with the Airport Emergency Plan (AEP) and that all ASO staff are trained on their respective roles and procedures. • In coordination with the E&M Department, support the development of the ASO Equipment and Vehicle Maintenance Plan, defining preventive maintenance schedules, inspection cycles and replacement planning for all ASO operational equipment, airside vehicles and specialist tools assigned to the department. • Prepare and submit the annual ASO Plan, including operational objectives, KPIs, resource needs and CAPEX/OPEX proposals, aligned with airport strategic goals; monitor progress and report to the Airport Operations Director. Core Operational, Corporate and Compliance Activities • Develop, implement and review airside operational manuals, procedures and instructions to ensure safe and efficient airside operations at KIA. • Develop and implement airside operational procedures in compliance with ICAA ICAR 12 and other applicable regulations, and ICAO Annex 14 SARPS; • Manage and oversee all airside driver´s and vehicles permits licensing and activities, ensuring compliance with ICAA requirements and applicable airside regulations. • Manage the Wildlife Hazard Management Programme in accordance with ICAA reegulations and ICAO Doc 9137 Part 3, ensuring effective control of wildlife hazards on and around KIA airside area. • Oversee and monitor all the activities and airside works performed by contractors or subcontractors on the airside, providing escort whener required and necessary; • Liaise with the GHS Department, any other ground service providers, airlines, and other airside stakeholders, ensuring alignment with airside regulatory requirements and operational standards. • Develop and monitor airside operational performance metrics, KPIs and service level indicators, ensuring continuous improvement in airside safety and operational efficiency. • Participate in and support the airport committees established by ICAA and/or defined by ICAO, contributing as a subject matter expert on airside operations matters; • Serves as a member of the Airside Operations Department, on the Runway Safety Committee, and Safety and Environmental Committee (if established); • Serves as a member of the EOC and Airport Crisis Management Center; • Advises the Airport Operations Director on various technical/operational airside matters; • Prepares, coordinates and reviews airside-related correspondence with external agencies, regulators and other stakeholders; • Serves as a member of the Airside Operations Department management team and participates in planning for operational matters affecting the department’s activities; Human Resources Management • Promotes and systematically ensures the correct application of all company policies regarding human resources and corporate processes; • Coordinates and ensures the correct management of the tasks and human resources within the subordinate departments and Sections; • Conducts annual performance and competency reviews and ensures that all employees are adequately and properly trained and qualified to perform the assigned duties; • Manages and mobilizes human resources within the subordinate units to support emergency and contingency situations, as required by the Airport Emergency Plan and Security Program. • Ensures distribution and use of required Personal Protective Equipment (PPE) and monitors and reports all incidents and OHS situations to the Safety Office. • Manages the human resources of the Airside Operations Department and liaises with the Human Resources Department on all personnel matters, namely departmental needs, resignations, absences, disciplinary matters, etc; Budget and Activity Plans • Coordinates and reviews the department's annual OPEX budget and CAPEX investment proposals and revisions; • Consolidates and implements the department's annual plans, including training; • Consolidates and prepares the department activity report; • Conducts and coordinates annual performance reviews; • Replaces the Airport Operations Director on an interim basis, in the event of his absence or disability, by specific act of delegation. Quality and Environmental Management (QMS / EMS) • Ensures the establishment, implementation and maintenance of the SMS and EMS throughout the Airside Operations Department; • Approves the relevant SMS and EMS documents within the ASO Department, and coordinates the preparation and review of manuals, plans and operational procedures (SOPs), to submit to the Airport Operations Director for approval; • Ensures the implementation of the related airport Committees objectives and recommendations within the Airside Operations Department; Safety Management System (SMS) • Ensures the implementation of the SMS and safety policies as defined by the company within the Airside Operations Department; • Conducts Hazard / Risk Assessments and prepares Safety Action Plans accordingly in close coordination with the Safety Office; • Reports all potential hazards, safety concerns, incidents and accidents to the Safety Office and ensures that safety is an integral part of all activities and resulting responsibilities; • Serves as a member of KIA’s Aerodrome Safety Committee, Runway Safety Committee, and Wildlife Hazard Management Committee, as applicable.</p><p>Education • Bachelor’s degree in Airport/Aviation Management or related field (Master’s degree preferred). • IAP Accreditation (is a plus) Experience • Minimum 12 years of experience in international airport airside operations, at least 5 of which in managerial functions. Computer Skills • Knowledgeable in Microsoft Office suite (user´s perspective) • Able to manage other specific project/management software, provided adequate training. Language Skills • English: Solid written and spoken (essential) • Arabic: Desirable. Training Requirements • Certification in Airside Operations, SMS, or Airport Management from recognized aviation bodies (ACI, IATA, or ICAO). • Aerodrome/Airside Operations certification (e.g. ICAO, ACI) highly desirable. • A valid Category B Airside Driving Permit.( Highly Desirable)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Position: Wells QAQC Team Leader<br> Department: Wells<br> Location: Basra, Iraq<br> Duration: 12 months renewable<br> Rotation: 28/28<br> <strong>Role Synopsis&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br> </strong><br> The QAQC Team Leader reports to the Well Engineering Manager. The role will be responsible for the management and coordination of the Wells QAQC team. The emphasis of this position is to ensure the growing demand for QAQC is met and managers are informed, along with the development of local workforce. This role is integral to our strategy of building and maintaining robust technical and management standards and furthering the commitment to advancing Iraq’s technical infrastructure and expertise to an international level of excellence.<br> <br> The functions to be managed by this position include but are not limited to: QAQC of local machine shops, all premium connections, make up and pressure testing of critical well components, fabrication and other sub-contractor systems and process, failure investigation for the contractor’s equipment, QMS audit for service suppliers, coordination of TPI’s and Support operational requirements where required. Technical evaluation of QAQC criteria for Wells related tenders.<br> <br> <strong>Key roles and responsibilities include:<br></strong><br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactively Lead the QAQC Team by example with a strong commitment to HSSE, efficiency, practicality, and training of skillsets to Iraqi nationals.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Help develop, implement and maintain the minimum standards for all Wells local and international contractors.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track and document QA Team and their daily activities and site visits including daily reporting.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage and supervise local 3rd party inspection contractors during Drill Stem &amp; BHA inspection (DS-1 cat 4 &amp; 3-5).<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage the development of tiered multi-level QAQC check lists and verification tools.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure contractor delivery to international and contract standards by managing scheduled tiered multi-level field, facility and procedure &amp; data QAQC audits.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Schedule follow up reviews and tracking of QAQC action items to close.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage and maintain NCR Log and close out actions with the Wells Team<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform trouble shooting, root cause analysis and incident investigation reports.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plan, deliver and assess periodic formal training on specialist subjects and quality control measures to Iraqi staff.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assign responsibilities and tasks to expat and national team members dependent on skill sets, experience, and knowledge.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To liaise and facilitate feedback on QAQC and technical issues with the Wells department and PSCM managers.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review Tender documents for quality compliance.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Arrange and facilitate contractor performance improvement meetings as and when required.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To champion the application of new technology, international standards (API, ISO, IADC) and best practices as appropriate.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure on-going QAQC audits are tracked, reports are on T drive and actions are closed out.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review all QAQC reports and issue to relevant manager.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contract account manager (CAM) for local and international TPI contracts. This includes the coordination and management of these TPI contracts.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with Integrity and Audit TLs to support the requirements of the Wells organisation.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technical focal point for OCTG, tubing refurbishment and local API machine shop contracts. Technical input to wellhead contracts.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate and liaise with TPI teams (both local and international).<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead preparation and technical evaluation of QAQC criteria for Wells tenders. Provide support to PSCM/discipline engineers for preparation, execution and management of tenders and contracts.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide additional technical input and support to various wells teams when required.<br> <br> <strong>Leadership and Behavioural Traits&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>&nbsp;&nbsp;&nbsp; </strong><br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong leadership skills, demonstrated in the leadership of operating teams.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead by example with a hands-on approach with regular rig and vendor visits.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A proven ability to coach, train and mentor local &amp; international staff in best industry practices.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A strong team player with self-motivation skills and the ability to work independently is essential.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactively practises and passes on values for Safety, Respect, Excellence, Courage and One Team: including Code of Conduct.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Informed Judgment: Uses good practice and sound judgement to deliver safe and competitive operations. Knows when to escalate issues or request help.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Commitment and Engagement: Inspires deep personal commitment in others about delivering the plan focused on continuous improvement.<br> <br> <strong>Criteria &amp; Qualifications&nbsp;&nbsp;&nbsp;&nbsp;<br> </strong><br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven record of strong execution and delivery in a similar role.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A minimum of 15yrs oil industry experience in different roles, including minimum 5yrs in supervisor or management position. Experience working within Wells teams would be considered beneficial.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong knowledge of QAQC and management systems.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong knowledge of DS-1 and its implementation and use.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sound Knowledge of NDT processes and types. (MPI, UT, LPI etc)<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong knowledge of API standards and implementation.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiar with surface wellhead systems. Strong knowledge preferred.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IRCA lead auditor qualification.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent interpersonal skills. Fluent in English language written and spoken with strong communication skills is essential.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be computer literate and have ability to operate MS Office applications.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Educated to at least first-degree level (or equivalent) in Engineering, or related disciplines.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintains a high standard of business integrity, professional behaviour and confidentiality.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience of working in Middle East land-based environments is preferred.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A flexible approach to daily work and tasks is essential.<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Save the Children International has an exciting opportunity for a<b>Country Director&nbsp;</b>to join our Country Office in <b>Iraq</b>. &nbsp;&nbsp;</p><br><ul> <li><b>Job Title:</b> Country Director, Iraq</li> <li><b>Reports To:</b> Regional Director, MENAEE</li> <li><b>Work Pattern:</b> On-site&nbsp;</li> <li><b>Location:</b> Erbil, Iraq</li> <li><b>Contract Length:</b> Permanent</li> <li><b>Grade:&nbsp;</b> Executive</li> <li><b>Language Requirements:&nbsp;</b> English essential, Arabic desirable</li> <li><b>People Management:</b> manager of multiple teams; 6 SMT direct reports</li> <li><b>Budget Responsibility:</b> $11.7 million&nbsp;</li> <li><b>Remit:&nbsp;</b>&nbsp;Country Office, National</li></ul><p><b>Team Purpose</b>&nbsp;</p><br><p>Save&nbsp;the&nbsp;Children&nbsp;currently&nbsp;operates&nbsp;a&nbsp;significant&nbsp;portfolio&nbsp;of&nbsp;programmes&nbsp;across&nbsp;14&nbsp;countries in&nbsp;the&nbsp;Middle&nbsp;East,&nbsp;North&nbsp;Africa,&nbsp;and&nbsp;Eastern&nbsp;Europe region. A&nbsp;large&nbsp;portion&nbsp;of&nbsp;these programmes&nbsp;consist&nbsp;of&nbsp;responses&nbsp;to&nbsp;large&nbsp;humanitarian&nbsp;emergencies&nbsp;(Yemen,&nbsp;Ukraine,&nbsp;Türkiye, OPT&nbsp;and&nbsp;Syria).&nbsp;We&nbsp;also work&nbsp;in&nbsp;countries&nbsp;facing other&nbsp;humanitarian&nbsp;and development challenges&nbsp;(Lebanon,&nbsp;Iraq,&nbsp;Kosovo&nbsp;and others).&nbsp;&nbsp;</p><br><p>Save the Children’s&nbsp;Iraq&nbsp;Country Office continues to&nbsp;operate&nbsp;in a complex environment shaped by a fragile recovery from years of&nbsp;conflict, ongoing humanitarian needs, and the fragile security situation in the region.&nbsp;Iraq is navigating a complex transition from a humanitarian context toward a humanitarian-development-peace (HDP) Nexus approach. While some progress has been made in stabilization and recovery, humanitarian needs&nbsp;remain&nbsp;acute. An estimated 1.1 million internally displaced persons (IDPs) remain in protracted displacement, children and families in camp settings, refugee returnees, and those in underserved rural and peri-urban areas continue to require urgent support across multiple sectors, including education, protection, health, WASH, and livelihoods.&nbsp;In recent years, Iraq has contended with the aftermath of conflict with ISIS, mass displacement, rising poverty, a fragile economy, and increasingly complex protection risks for children.&nbsp;These challenges are compounded by a tightening global funding environment, which is placing increasing pressure on the Country Office abilities to reach the most vulnerable children and families across the country.&nbsp;</p><br><p>Save the Children has been active in Iraq since 1991, delivering humanitarian, recovery, and development programs in Federal Iraq (FI) and the Kurdistan Region of Iraq (KRI) with sectors of intervention focusing on Education, Child Protection, Climate Resilience and Equality &amp; Social Inclusion. SC prioritizes marginalized groups, including children with disabilities, those affected by armed conflict, Syrian refugees, and internally displaced persons (IDPs), working across&nbsp;12 governorates: Erbil, Sulaymaniyah, Dohuk, Diyala, Kirkuk, Baghdad, Salah Al-Din, Anbar, Misan, Anbar and Ninewa.&nbsp;The&nbsp;Iraq&nbsp;CO&nbsp;has a current portfolio of USD 11.7 million&nbsp;with a workforce of approximately&nbsp;54&nbsp;staff, where a priority is&nbsp;put on working with partners across all areas of intervention.&nbsp;</p><br><p><b>Role Purpose</b></p><br><p>The&nbsp;<b>Country Director,&nbsp;Iraq</b>&nbsp;will lead Save the Children’s programmes in&nbsp;Iraq&nbsp;based out of&nbsp;Erbil,&nbsp;with frequent travel to Baghdad,&nbsp;reporting to the Middle East North Africa, and Eastern Europe Regional Director.&nbsp;The&nbsp;Iraq&nbsp;Country Director will provide strategic direction to the programme;&nbsp;is responsible for&nbsp;identifying&nbsp;needs and resources,&nbsp;and elaborating programme recommendations in line with Save the&nbsp;Children national and global priorities. The post-holder will ensure that all relevant Save the Children policies and procedures with respect to child safeguarding, safety and security, code of conduct, equal opportunities and other relevant policies are in place. The Country Director is accountable for&nbsp;appropriate fiscal&nbsp;management of the&nbsp;Iraq&nbsp;Country Office and ensuring strong management of risks, including key legal and regulatory risks.&nbsp;</p><br><p>The&nbsp;Iraq&nbsp;Country Director is to lead the development&nbsp;and delivery&nbsp;of the country strategy to bring about lasting positive change to the lives of children and their families who do not enjoy full access to their&nbsp;rights.&nbsp;Iraq’s&nbsp;country strategy focuses on climate resilience, stronger child protection systems, emergency preparedness,&nbsp;equitable&nbsp;education access, and combating &nbsp;exploitation.&nbsp;The&nbsp;post&nbsp;holder&nbsp;will&nbsp;play&nbsp;a&nbsp;strategic&nbsp;role&nbsp;in&nbsp;the&nbsp;effective&nbsp;management&nbsp;of&nbsp;Save&nbsp;the&nbsp;Children&nbsp;programmes&nbsp;across&nbsp;Iraq&nbsp;and&nbsp;will&nbsp;be&nbsp;the&nbsp;primary Save&nbsp;the&nbsp;Children representative&nbsp;with local&nbsp;authorities, donor&nbsp;representatives, peer&nbsp;agencies&nbsp;and&nbsp;communities.&nbsp;</p><br><p>As&nbsp;a&nbsp;member&nbsp;of&nbsp;the&nbsp;Middle&nbsp;East,&nbsp;North&nbsp;Africa,&nbsp;&amp;&nbsp;Eastern&nbsp;Europe&nbsp;Regional&nbsp;Leadership&nbsp;Team,&nbsp;they&nbsp;will&nbsp;have&nbsp;also&nbsp;shared accountability&nbsp;for&nbsp;Save&nbsp;the&nbsp;Children’s&nbsp;international&nbsp;development&nbsp;and&nbsp;emergency&nbsp;programming&nbsp;in&nbsp;the&nbsp;region.&nbsp;To achieve&nbsp;our&nbsp;ambitious&nbsp;goals&nbsp;and&nbsp;breakthroughs&nbsp;for&nbsp;children,&nbsp;the&nbsp;leadership&nbsp;team&nbsp;will,&nbsp;in&nbsp;collaboration&nbsp;with&nbsp;Save&nbsp;the Children&nbsp;Members&nbsp;and&nbsp;in&nbsp;conjunction&nbsp;with&nbsp;the&nbsp;other&nbsp;regional&nbsp;organisations,&nbsp;work&nbsp;to&nbsp;drive&nbsp;strategy,&nbsp;compliance&nbsp;and quality across&nbsp;the region.&nbsp;</p><br><p><b>Principal Accountabilities</b>&nbsp;</p><br><p><b>Strategic Leadership&nbsp;</b></p><br><ul> <li>Provide vision and direction for the Iraq country programme&nbsp;</li> <li>Effectively lead a high performing SMT to deliver against strategy and to model behaviours and values expected of staff&nbsp;</li> <li>Take responsibility for the leadership and management of staff and programme in Iraq&nbsp;</li> <li>Ensure ongoing, current analysis of the national socio-economic, security and political situation in country&nbsp;</li> <li>Support the development of the Country Strategy and ensure ongoing review of progress against key country and organisational level objectives, indicators and targets&nbsp;</li> <li>Ensure that the focus of the organisation remains on the rights and needs of children&nbsp;</li> <li>Contribute to regional and global knowledge and learning&nbsp;</li></ul><p><b>People and Organisation&nbsp;</b></p><br><ul> <li>Ensure that Save the Children attracts and retains high calibre staff&nbsp;</li> <li>Pro-actively develop and coach staff to optimise their potential in pursuit of Save the Children’s objectives&nbsp;</li> <li>Ensure effective implementation of HR policies and procedures at country level, in line with HR policies, procedures and guidelines, and local labour law&nbsp;</li> <li>Ensure consistent implementation of strong performance management systems throughout the country team&nbsp;</li> <li>Foster a collegial, supportive and respectful culture within the Iraq team&nbsp;</li> <li>Support and build a High Performing Senior Management Team and ensure strong collaboration&nbsp;</li> <li>Promote a harmonious team culture, and manage challenges constructively and positively</li> <li>Drive internal work on inclusivity and acceptance (e.g. related to gender) and apply zero-tolerance policy toward bullying and harassment&nbsp;</li></ul><p><b>Programme Development and Management&nbsp;</b></p><br><ul> <li>Lead the Country Office team in improving KPI performance and achieving the “70% green” target&nbsp;</li> <li>Ensure programme interventions are in line with technical best practice and emerging national policies as well as with country and strategic objectives, strategies, policies and approaches&nbsp;</li> <li>Ensure that effective monitoring and evaluation systems are implemented in line with policies, systems and guidelines&nbsp;</li> <li>Ensure that programme learning is effectively captured and communicated&nbsp;</li> <li>Preparing for and implementing rapid and effective responses to major emergencies affecting children, including building relationships with key humanitarian and development decision-makers and partners in-country&nbsp;</li> <li>Leading operational and programmatic adjustments in response to the ongoing financial, political, and potentially security-related crisis in Iraq&nbsp;</li> <li>Inspire and promote innovation across the Country Office&nbsp;</li></ul><p><b>Representation, Communications and Advocacy&nbsp;</b></p><br><ul> <li>Develop and maintain good relations with Members and their donors&nbsp;</li> <li>Represent Save the Children’s interests in Iraq including Government Institutions, UN agencies, EU and donor delegations, international &amp; local NGOs&nbsp;</li> <li>Play an active role in the INGO Forum&nbsp;</li> <li>Ensure the timely provision of internal and external communications material as required&nbsp;</li> <li>Develop and adapt media, advocacy and campaign strategies and products that address key local child right’s issues and contribute to global advocacy objectives&nbsp;</li></ul><p><b>Financial and Admin Management&nbsp;</b></p><br><ul> <li>Ensure effective financial budgeting and management systems, processes and controls are in place and are fully compliant with operating standards and local legal requirements&nbsp;</li> <li>Ensure effective Save the Children and donor compliant procurement and asset management systems, processes and controls are in place&nbsp;</li> <li>Ensure that partner organisations are assessed in relation to financial management and governance standards and are supported to address capacity weaknesses&nbsp;</li></ul><p><b>Audit and Corporate Governance compliance&nbsp;</b></p><br><ul> <li>Ensure compliance with all host government requirements in relation to registration, taxation, labour law, auditing, fraud etc&nbsp;</li> <li>Ensure internal and external audits are undertaken in a timely and efficient manner in line with policy and donor and host government requirements&nbsp;</li> <li>Ensure follow-up on recommendations arising out of audits of operations and take appropriate actions where necessary&nbsp;</li> <li>Support advancement of risk and compliance priorities as highlighted via Global Assurance audits and internal reviews</li></ul><p><b>Fundraising&nbsp;</b></p><br><ul> <li>Lead the team in responding to the new business opportunities; ensure development of high-quality concept notes and proposals in line with the approved humanitarian response plan&nbsp;</li> <li>Ensure effective collaboration with members to preposition the CO for upcoming funding opportunities&nbsp;</li> <li>Ensure donor landscape assessment and in coordination with members develop and implement donor engagement strategy and plans&nbsp;</li> <li>Ensure full compliance with Member and donor requirements in relation to awards secured for the country programme&nbsp;</li> <li>Network actively and play a lead role in management level dialogue with members, donors and other INGOs on accessing and managing awards</li> <li>Represent Save the Children at donor events&nbsp;</li></ul><p><b>Safety &amp; Security Management&nbsp;</b></p><br><ul> <li>Develop, establish and manage Iraq programme security plans and procedures in line with policies, systems and guidelines&nbsp;</li> <li>Maintain, document and communicate up to date analyses of the changing security context&nbsp;</li> <li>Ensure all staff are provided sufficient security-related information and are supported to safeguard their own security&nbsp;</li></ul><p><b>Other&nbsp;</b></p><br><ul> <li>Any other duties as assigned by the Regional Director</li></ul><p><b>Experience and Skills</b>&nbsp;</p><br><p><i><b>Essential</b></i>&nbsp;</p><br><ol> <li>Substantial experience of building,&nbsp;leading&nbsp;and developing a diverse team of senior staff to deliver on both development and humanitarian programs&nbsp;</li> <li>Experience working with large, complex donors to secure and/or manage new large-scale and/or competitive funding&nbsp;</li> <li>Experience of managing a humanitarian&nbsp;crisis situation&nbsp;requiring quick changes to priorities and rapid action to respond&nbsp;</li> <li>Excellent understanding and experience of risk, programme, financial and operational management processes&nbsp;</li> <li>Experience of successfully leading change in an organisation&nbsp;</li> <li>Experience of building effective personal networks at a senior level&nbsp;</li> <li>Experience of managing security in a complex and rapidly changing environment&nbsp;</li> <li>Experience of solving complex issues&nbsp;</li> <li>Good understanding of key trends in international and humanitarian development&nbsp;</li> <li>Commitment to Save the Children values&nbsp;</li> <li>Fluency in English&nbsp;</li></ol><p><i><b>Desirable</b></i>&nbsp;</p><br><ul> <li>Experience of&nbsp;Iraq&nbsp;with sound knowledge of the country context and key government and civil society stakeholders&nbsp;</li> <li>Fluency in Arabic&nbsp;&nbsp;</li></ul><p><b>Education and Qualifications&nbsp;</b>&nbsp;</p><br><p><i><b>Essential</b></i>&nbsp;</p><br><ul> <li>Master’s degree level qualification or equivalent length of experience in the sector&nbsp;</li></ul><p><b>Values in Practice&nbsp;</b>&nbsp;</p><br><p><b>Accountability:</b>&nbsp;</p><br><ul> <li>Holds&nbsp;self accountable&nbsp;for making decisions, managing resources efficiently, achieving and role modelling Save the Children values&nbsp;</li> <li>Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying&nbsp;appropriate consequences&nbsp;when results are not achieved&nbsp;</li></ul><p><b>Ambition:</b>&nbsp;</p><br><ul> <li>Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same&nbsp;</li> <li>Widely shares their personal vision for Save the Children, engages and motivates others&nbsp;</li> <li>Future orientated, thinks strategically and on a global scale&nbsp;</li></ul><p><b>Collaboration:</b>&nbsp;</p><br><ul> <li>Builds and&nbsp;maintains&nbsp;effective relationships, with their team, colleagues, Members and external partners and supporters&nbsp;</li> <li>Values diversity, sees it as a source of competitive strength&nbsp;</li> <li>Approachable, good listener, easy to talk to&nbsp;</li></ul><p><b>Creativity:</b>&nbsp;</p><br><ul> <li>Develops and encourages new and innovative solutions&nbsp;</li> <li>Willing to take disciplined risks&nbsp;</li></ul><p><b>Integrity:</b>&nbsp;</p><br><ul> <li>Honest, encourages openness and transparency;&nbsp;demonstrates&nbsp;highest levels of integrity&nbsp;</li></ul><p><b>Working at Save the Children International</b>&nbsp;</p><br><p>Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.&nbsp;</p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.&nbsp;</p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <b>Ambition for Children 2030</b>, and reach every last child.&nbsp;</p><br><p><b>Diversity, Equity and Inclusion and Equal Opportunities</b>&nbsp;</p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.&nbsp;</p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.&nbsp;</p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this.&nbsp;</p><br><p><b>Application Information</b>&nbsp;</p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.&nbsp;</p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.&nbsp;<br> &nbsp;<br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2-3 weeks of the advert deadline.&nbsp;</p><br><p><b>Our Recruitment Process</b>&nbsp;</p><br><ul> <li>Application review by our recruiting team based on your CV and cover letter&nbsp;</li> <li>Three-stage competency-based interviews with the hiring team&nbsp;</li> <li>Some recruitment may include an additional assessment or case study stage</li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks&nbsp;</li></ul><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.&nbsp;</p><br><p><b>Save the Children does not charge a fee at any stage of the recruitment process.</b></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Medical Laboratory Technician (MLT) is responsible to provide comprehensive health services to DOS, DOD, and contractor personnel stationed in Iraq. The MLT performs lab tests and procedures, mostly comprising of microscopic, bacteriological, hematologic, immunologic, and chemical diagnostic analyses on samples of tissue, blood, urine, stool, synovial fluid and semen. The MLT looks for clues to the absence, presence, and extent of the causes and progression of diseases through accurate and efficient lab tests. The position is on a Locum rotation, 30 days active and 120 days inactive.</p><p><b>Key Responsibilities:</b></p><ul><li>Collect and process biological specimens for laboratory testing.</li><li>Conduct routine and specialized tests in hematology, microbiology, chemistry, and blood bank.</li><li>Maintain laboratory equipment and troubleshoot any technical issues.</li><li>Adhere to safety protocols and maintain a clean laboratory environment.</li><li>Record and report test results accurately and in a timely manner.</li><li>Collaborate with pathologists and other medical staff to interpret results and ensure quality patient care.</li><li>Maintains safe and clean working environment by complying with procedures, rules, and regulations.</li><li>Actively participates in Mass Casualty exercises and events.</li><li>Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.</li></ul><p>This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.</p><p>Additional Duties:</p><ul><li>Compliance with International SOS Government Medical Services, Inc. policies and procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills and Knowledge:</p><ul><li>Current Certification with a nationally recognized registry such a MT (ASCP) or home country equivalent.</li><li>Must be able to read, write and speak English in order to effectively communicate.</li><li>Proficiency with Microsoft Office applications and Electronic Medical Records (EMR).</li><li>Experience on a military site working as a government subcontractor or prime contractor is preferred.</li><li>Have fluency in both oral and written English.</li></ul><p>Experience Preferred:</p><ul><li>Minimum of 3 years recent experience as Medical Laboratory Technician including 6 months within the last year.</li><li>Current American Heart Association Basic Life Support (BLS) certification preferred.</li></ul><p>Education Required:</p><ul><li>Degree in medical laboratory technology or related field scientific field with an approved laboratory training program, or home country equivalent.</li></ul><p>Physical Requirements:</p><ul><li>Sitting, standing, walking, climbing, bending/stooping, kneeling, twisting.</li><li>Visual acuity.</li><li>Minimal hearing loss.</li><li>Push/pull/carry minimum 50 lbs.</li></ul><p>Other Special Qualifications:</p><ul><li>Obtain medical clearance and maintain current immunizations.</li><li>Must be able to relocate to Balad, Iraq.</li><li>A valid passport from country of record is required and must be in your possession prior to relocation.</li><li>You must maintain a current passport during your stay in Balad.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Conduct thorough testing of software applications (web and mobile) to ensure compliance with quality standards, Record test results. Develop and execute comprehensive test plans, test cases, and test scripts to validate functionality, performance, and usability. Identify, document, and report software defects; collaborate with developers to ensure timely resolution. Perform regression testing to confirm that resolved issues remain fixed in subsequent releases. Provide constructive feedback to improve overall software quality and user experience. Collaborate with cross-functional teams (development, system administration, product management) to resolve technical challenges during the software development lifecycle. Manage and prioritize incidents requiring specialized technical expertise based on business impact and severity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Engineering, or related field, or equivalent work experience. Minimum 1 year of experience in software quality assurance and testing methodologies. Proven experience with web and mobile application testing. Familiarity with Agile development methodologies and tools (e.g., Jira, Scrum) is a plus. Good understanding of software QA methodologies, tools, and processes. For example manual testing, automated testing. Experience with test automation frameworks and scripting languages (e.g., Python, Shell) is a plus. Proficiency in troubleshooting and diagnosing technical issues.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Conduct thorough testing of software applications (web and mobile) to ensure compliance with quality standards, Record test results.<br> Develop and execute comprehensive test plans, test cases, and test scripts to validate functionality, performance, and usability.<br> Identify, document, and report software defects; collaborate with developers to ensure timely resolution.<br> Perform regression testing to confirm that resolved issues remain fixed in subsequent releases.<br> Provide constructive feedback to improve overall software quality and user experience.<br> Collaborate with cross-functional teams (development, system administration, product management) to resolve technical challenges during the software development lifecycle.<br> Manage and prioritize incidents requiring specialized technical expertise based on business impact and severity.<br> Bachelor’s degree in computer science, Engineering, or related field, or equivalent work experience.<br> Minimum 1 year of experience in software quality assurance and testing methodologies.<br> Proven experience with web and mobile application testing.<br> Familiarity with Agile development methodologies and tools (e.<br>g., Jira, Scrum) is a plus.<br> Good understanding of software QA methodologies, tools, and processes.<br> For example manual testing, automated testing.<br> Experience with test automation frameworks and scripting languages (e.<br>g., Python, Shell) is a plus.<br> Proficiency in troubleshooting and diagnosing technical issues.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Support the operation, maintenance and reliability of Data Center telecom infrastructure and equipment to ensure continuous service availability and operational efficiency. Perform daily operation and maintenance activities for Data Center telecom infrastructure and equipment. Monitor alarms, equipment status, and system performance, and report abnormalities. Perform preventive and corrective maintenance activities to ensure service continuity and minimize downtime. Install, maintain, and troubleshoot telecom equipment, fiber optic systems, connectivity infrastructure, and tower-mounted equipment within the Data Center site. Support the implementation of approved maintenance activities and Change Requests (CRs)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma Degree</li><li>Computer Skills (Software offices)</li><li>languages Skill (English &amp; Arabic)</li><li>Communication and Collaboration</li><li>experiences 0 - 2 year.</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership. Building Customer Value .</li><li>Technical Competencies: Data Canter Infrastructure Operations Fiber Optic and Telecom Equipment Maintenance Power, Cooling and Environmental Monitoring Safety, Security and Operational Compliance Troubleshooting &amp; Technical Problem Solving.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> Support the operation , maintenance and reliability of Data Center telecom infrastructure and equipment to ensure continuous service availability and operational efficiency </p> <p> </p> <ul> <li> Perform daily operation and maintenance activities for Data Center telecom infrastructure and equipment.</li> <li> Monitor alarms, equipment status, and system performance, and report abnormalities.</li> <li> Perform preventive and corrective maintenance activities to ensure service continuity and minimize downtime.</li> <li> Install, maintain, and troubleshoot telecom equipment, fiber optic systems, connectivity infrastructure, and tower-mounted equipment within the Data Center site.</li> <li> Support the implementation of approved maintenance activities and Change Requests (CRs).</li> </ul> <ul> <li> Diploma Degree</li> <li> Computer /Software offices</li> <li> English &amp; Arabic languages</li> <li> Communication and Collaboration</li> <li> 0 - 2-year experiences</li> </ul> <p> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <ul> <li> Delivering Results &amp; Fostering Ownership</li> <li> Building Customer Value</li> </ul> <p> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <ul> <li> Data Canter Infrastructure Operations</li> <li> Fiber Optic and Telecom Equipment Maintenance</li> <li> Power , Cooling and Environmental Monitoring</li> <li> Safety , Security and Operational Compliance</li> <li> Troubleshooting &amp; Technical Problem Solving</li> </ul> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Conduct thorough testing of software applications (web and mobile) to ensure compliance with quality standards, Record test results. Develop and execute comprehensive test plans, test cases, and test scripts to validate functionality, performance, and usability. Identify, document, and report software defects; collaborate with developers to ensure timely resolution. Perform regression testing to confirm that resolved issues remain fixed in subsequent releases. Provide constructive feedback to improve overall software quality and user experience. Collaborate with cross-functional teams (development, system administration, product management) to resolve technical challenges during the software development lifecycle. Manage and prioritize incidents requiring specialized technical expertise based on business impact and severity</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Engineering, or related field, or equivalent work experience. Minimum 1 year of experience in software quality assurance and testing methodologies. Proven experience with web and mobile application testing. Familiarity with Agile development methodologies and tools (e.g., Jira, Scrum) is a plus. Good understanding of software QA methodologies, tools, and processes. For example manual testing, automated testing. Experience with test automation frameworks and scripting languages (e.g., Python, Shell) is a plus. Proficiency in troubleshooting and diagnosing technical issues</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>About Zaincash</strong> </p> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq. </p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.</li> <li>Escalate unresolved or complex issues to the relevant department and follow up until closure.</li> <li>Maintain detailed and accurate records of customer interactions, transactions and complaints.</li> <li>Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.</li> <li>Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li> <strong>Education:</strong> Bachelor s degree in Business Administration or relative field.</li> <li> <strong>Languages:</strong> Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.</li> <li> <strong>Availability:</strong> Ability to work on a shift rotation.</li> <li> <strong>Experience:</strong> Minimum of 1 year experience in customer service or a related field</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities:</p><p>Plan Maintenance: Update project timelines and task lists weekly based on updates from the team; flag any delayed tasks to the Project Manager.</p><p>Status Tracking: Assist in compiling weekly status updates, gathering inputs from team members, and ensuring data is ready for the weekly RAG (Red/Amber/Green) report.</p><p>Log Management: Maintain and update the project tracking logs (Action Items, Risks, and Issues) weekly, ensuring deadlines and owners are clearly assigned.</p><p>Meeting Support: Schedule governance meetings, document clear minutes of the meeting (MoM), and distribute the action tracker to attendees within 24 hours.</p><p>Document Control: Organize and maintain all project documentation in the central repository, ensuring files are properly named and easy to find for audits.</p><p>Team Coordination: Follow up daily/weekly with cross-functional team members or vendors on pending tasks and action items to keep deadlines on track.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience: +1 years of experience in project coordination, PMO support, or technology tracking; basic understanding of fintech or IT environments is a plus.</p><p>Tooling: Familiarity with standard project management tools (e.g., Jira, Asana, Trello, MS Project) to update task lists and timelines.</p><p>Governance Discipline: Strong organizational skills with experience updating and maintaining basic tracking logs (tasks, risks, and meeting minutes).</p><p>Languages: Fluent in Arabic; strong professional English communication skills (written and verbal).</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Conduct thorough testing of software applications (web and mobile) to ensure compliance with quality standards, Record test results.<br> Develop and execute comprehensive test plans, test cases, and test scripts to validate functionality, performance, and usability.<br> Identify, document, and report software defects; collaborate with developers to ensure timely resolution.<br> Perform regression testing to confirm that resolved issues remain fixed in subsequent releases.<br> Provide constructive feedback to improve overall software quality and user experience.<br> Collaborate with cross-functional teams (development, system administration, product management) to resolve technical challenges during the software development lifecycle.<br> Manage and prioritize incidents requiring specialized technical expertise based on business impact and severity Bachelor’s degree in computer science, Engineering, or related field, or equivalent work experience.<br> Minimum 1 year of experience in software quality assurance and testing methodologies.<br> Proven experience with web and mobile application testing.<br> Familiarity with Agile development methodologies and tools (e.<br>g., Jira, Scrum) is a plus.<br> Good understanding of software QA methodologies, tools, and processes.<br> For example manual testing, automated testing.<br> Experience with test automation frameworks and scripting languages (e.<br>g., Python, Shell) is a plus.<br> Proficiency in troubleshooting and diagnosing technical issues</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Plan Maintenance: Update project timelines and task lists weekly based on updates from the team; flag any delayed tasks to the Project Manager.<br> Status Tracking: Assist in compiling weekly status updates, gathering inputs from team members, and ensuring data is ready for the weekly RAG (Red/Amber/Green) report.<br> Log Management: Maintain and update the project tracking logs (Action Items, Risks, and Issues) weekly, ensuring deadlines and owners are clearly assigned.<br> Meeting Support: Schedule governance meetings, document clear minutes of the meeting (MoM), and distribute the action tracker to attendees within 24 hours.<br> Document Control: Organize and maintain all project documentation in the central repository, ensuring files are properly named and easy to find for audits.<br> Team Coordination: Follow up daily/weekly with cross-functional team members or vendors on pending tasks and action items to keep deadlines on track.<br> Experience: +1 years of experience in project coordination, PMO support, or technology tracking; basic understanding of fintech or IT environments is a plus.<br> Tooling: Familiarity with standard project management tools (e.<br>g., Jira, Asana, Trello, MS Project) to update task lists and timelines.<br> Governance Discipline: Strong organizational skills with experience updating and maintaining basic tracking logs (tasks, risks, and meeting minutes).<br> Languages: Fluent in Arabic; strong professional English communication skills (written and verbal).<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Supervise daily operations of the Customer Care team to ensure service quality and efficiency.<br> Monitor team performance and ensure all customer inquiries are handled within defined SLAs.<br> Provide continuous guidance, coaching and support to team members.<br> Handle escalated customer complaints and ensure proper resolution.<br> Prepare and share daily, weekly and monthly performance reports.<br> Provide detailed statistical feedback to management for evaluation and reward purposes.<br> Ensure all team members are updated on new products, features, policies, and incidents.<br> Identify performance gaps and develop action plans to improve team productivity.<br> Conduct regular performance reviews and one-on-one sessions with team members.<br> Maintain and update department FAQs and knowledge base.<br> Ensure adherence to company policies, procedures and compliance requirements.<br> Monitor team attendance, adherence and shift scheduling.<br> Support on onboarding of new comers.<br> Identify process improvement opportunities and recommend solutions.<br> Coordinate with other departments to resolve customer issues.<br> Manage workload distribution to ensure balanced team performance.<br> Track and improve KPIs (CSAT, FCR, FRT, AHT, SLAs).<br> Education: Bachelor’s degree in Business Administration, Communications or a related field.<br> Languages: Arabic (mandatory) and good command of English (spoken and written).<br> Availability: Flexibility to work rotating shifts.<br> Experience: Minimum 1–2 years in customer service or a related field is required.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>RFQ/136/2026/GAH/ROAS - Facilitate Event Management for the Online Validation Workshop on the Operational Guidelines of the National Public Works Programme Background and Context: The Government of Iraq, through its National Development Plan (PHONE_NUMBER), has identified the establishment of a National Public Works Programme as a vital measure to reduce poverty, enhance human development, create assets, and improve public services. Thus, under the Building Equitable and Inclusive Transformation (BEIT) project, funded by the European Union and implemented by the International Labour Organization (ILO) in partnership with the United Nations Human Settlements Programme (UN-Habitat) and the International Trade Centre (ITC), the ILO has initiated technical cooperation to support the establishment of a National Public Works Programme. This programme is sector-focused and designed to leverage governmental investment funds to ensure sustainability of decent work opportunities while creating synergies with various social protection systems in order to advance national development and economic objectives. During 2024 and 2025, the ILO made significant progress across several key areas: engaging relevant stakeholders through broad national policy and technical consultations to develop a comprehensive roadmap for the National Public Works Programme; establishing a governance structure, including a Steering Committee and Technical Working Group, to provide strategic and technical guidance for the programme s design and implementation; strengthening national capacities at both technical and policymaking levels through training and study tours on international good practices and initiating the development of two operational guidelines with sectoral focus on infrastructure and green jobs. The draft operational guidelines shall be developed in close coordination with the NPWP governance structure to ensure government ownership, technical validation, and alignment with national priorities and policy directions. In this context, an online preliminary consultation session is proposed to present the draft guidelines, facilitate technical discussions with relevant stakeholders, and collect initial feedback and recommendations prior to finalization. Purpose for this Service: The Service Provider is responsible for providing event management services for an online workshop. The Service Provider shall act as a single point of contact, ensure seamless coordination, and manage all operational aspects including contingency planning. Objective: The objective of this assignment is to facilitate an online validation workshop (2.5 Hours) for the draft operational guidelines of the National Public Works Programme (NPWP), ensuring broad participation and constructive engagement of relevant government institutions, social partners, and technical stakeholders. The workshop aims to present and discuss the draft guidelines, collect technical feedback and recommendations, and support the refinement and validation process to ensure the guidelines are aligned with national institutional procedures, regulatory frameworks, operational modalities, and government priorities, thereby strengthening national ownership and supporting the effective and sustainable implementation of the NPWP. Eventdatefrom/to: 10 June 2026, 10:00 AM 12:30 PM Location:Online session targeting participants from various Ministries and ILO Numberof Participants: up to 50 people. Logistics Requirement: # Description Quantity Days Unit Price /USD Total Price /USD 1. Zoom link (with accessto interpretation) The vendor will be responsible for connecting the participants to this meeting through Zoom link, the vendor is responsible for creating the zoom link, in addition to testing it before the event. The vendor will record all sessions and share the recording with ILO 1 3 Hours 2. Interpreters: Half day up to 3 hours Languages: AR-EN (Vice versa) 2 interpreters to join online 1 day Total Amount (USD) The detailed BOQ priced above table breakdown is needed to be provided to ILO, in addition to the meeting room picture. Conditions that must be met: 1. Connectivity: Fiber link with minimum speed of 32 MB, Backup internet line for the Interpreters. Service Provider Profile and Qualifications: 1. Experience: Minimum 5 years of experience in organizing high-level conferences, workshops, or trainings for international organizations (UN, NGOs) or government entities. Proven track record of managing events with simultaneous interpretation and complex logistics.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 years of experience in organizing high-level conferences, workshops, or trainings for international organizations (UN, NGOs) or government entities.</li><li>Proven track record of managing events with simultaneous interpretation and complex logistics.</li><li>The services are to be delivered exclusively online.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Commercial Manager (FMCG ) Baghdad <ul> <li><span>Posting Date</span>: 21/07/2026</li> <li><span>Ref</span>: SJOR-149</li> <li><span>Position</span>: Commercial Manager (FMCG ) Baghdad</li> <li> </li><li><span>Location</span>: Iraq </li> <li><span>City</span>: Baghdad </li> <li> </li><li><span>Sector</span>: FMCG</li> <li><span>Years of Experience</span> 10 + years of experience </li> <li> </li><li><span>Qualification</span>: Bachelor's Degree in Business Administration, Marketing, or a related field. MBA is preferred</li> <li><span>Salary</span>: High Market Level </li> <li><span>Workdays</span>: 6</li> <li> </li><li><span>Description</span>: Commercial Manager Overview Our client is a leading organization operating in the FMCG sector. We are seeking an accomplished Commercial Manager to lead the company's commercial and sales operations, drive sustainable revenue growth, expand market share, and maximize profitability. This role requires a strategic commercial leader capable of developing high-performing sales teams, strengthening customer relationships, and ensuring the successful execution of sales strategies across all business channels. Description Strategic Leadership <ul> <li>Develop and implement the annual commercial and sales strategy aligned with business objectives.</li> <li>Define annual sales targets, growth plans, and commercial priorities.</li> <li>Identify new business opportunities and market expansion initiatives.</li> <li>Establish and enhance commercial policies, procedures, and best practices.</li> </ul> Sales Management <ul> <li>Drive the achievement of monthly and annual sales targets.</li> <li>Monitor sales performance across all sales channels and territories.</li> <li>Review sales results and implement corrective actions to improve performance.</li> <li>Expand market coverage and strengthen product distribution.</li> </ul> Customer &amp; Business Development <ul> <li>Build and maintain strategic relationships with key customers and business partners.</li> <li>Lead commercial negotiations and finalize major business agreements.</li> <li>Ensure exceptional customer satisfaction and long-term client retention.</li> <li>Identify opportunities to strengthen market presence and increase revenue.</li> </ul> Market Analysis &amp; Business Planning <ul> <li>Analyze market trends, customer needs, and competitor activities.</li> <li>Prepare accurate sales forecasts and business performance reports.</li> <li>Monitor sales KPIs and recommend continuous improvement initiatives.</li> <li>Present commercial performance updates and strategic recommendations to senior management.</li> </ul> Cross-Functional Collaboration <ul> <li>Collaborate closely with Marketing to execute promotional campaigns and sales initiatives.</li> <li>Coordinate with Supply Chain to ensure product availability and operational efficiency.</li> <li>Work with Finance on budgeting, collections, and commercial performance monitoring.</li> <li>Ensure alignment between commercial objectives and operational execution.</li> </ul> Leadership &amp; Team Development <ul> <li>Lead, mentor, and develop Sales Managers and commercial teams.</li> <li>Conduct performance evaluations and implement development plans.</li> <li>Build a high-performance culture focused on accountability and results.</li> <li>Promote continuous learning and sales capability development.</li> </ul> Requirements <ul> <li><strong>Education:</strong> Bachelor's Degree in Business Administration, Marketing, or a related field. MBA is preferred.</li> <li><strong>Experience:</strong> Minimum of 10 years of progressive sales experience, including at least 5 years in a senior commercial or sales leadership role.</li> <li><strong>Industry Experience:</strong> Mandatory experience within the FMCG sector.</li> <li><strong>Skills:</strong> Strong strategic leadership, commercial management, negotiation, sales leadership, budget management, performance management, data analysis, decision-making, change management, and excellent communication and presentation skills.</li> <li><strong>Languages:</strong> Arabic and English proficiency is preferred.</li> <li><strong>Location:</strong> Baghdad, Iraq.</li> <li><strong>Availability:</strong> Immediate or 30-day joining preferred.</li> </ul> Compensation &amp; Benefits <ul> <li><strong>Salary Range:</strong> Competitive Market Package.</li> <li><strong>Working Schedule:</strong> 5 Days per Week.</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1. Inception Note and Workplan • Within the first week of the assignment, prepare an inception note and workplan outlining the proposed methodology, priority areas of support, coordination approach, and timeline of activities aligned with RC and UNCT priorities. 2. Socioeconomic Analysis and operational implications • Support the consolidation and synthesis of updated socioeconomic and operational inputs from relevant UN entities related to evolving fiscal, economic, and regional developments affecting Iraq’s development context and implementation of the UNSDCF (2025–2029). • Prepare concise update notes and synthesis materials highlighting emerging developments, operational implications, and key considerations for UNCT engagement, planning, and follow-up discussions linked to the immediate priority areas identified in the joint ESCWA–UNCT analytical paper. 3. Scenario-Informed Support • Support the preparation and documentation of up to two inter-agency coordination discussions related to emerging socioeconomic and regional developments and their potential implications for UNCT planning and implementation considerations. • Prepare concise summary notes consolidating key observations, emerging risks, operational considerations, and proposed follow-up points arising from these discussions, in coordination with relevant UN entities. 4. Follow-up Related to Immediate Priority Areas Identified in the Joint UNESCWA–UNCT Analytical Paper • Support analytical follow-up related to selected immediate priority areas identified in the paper “Stabilizing Liquidity and Restoring Fiscal Sustainability in Iraq,” particularly those linked to the immediate stabilization horizon identified in the paper. • Support the consolidation of relevant UNCT inputs, emerging considerations, and discussions related to immediate stabilization priorities, including issues linked to continuity of essential services, impacts on vulnerable populations, public financial management considerations, and broader socioeconomic resilience. • Prepare concise summaries, briefing materials, and synthesis notes to support UNCT follow-up discussions and RC-led/RCO-supported engagement related to the paper’s immediate priority recommendations. 5. Final Summary Report Submit a final report summarizing key analytical findings, support provided, major trends and risks identified, and recommendations for continued UNCT follow-up and planning considerations.<br> Work Location<br>Hybrid, Remote / Baghdad<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background: Iraq is navigating a rapidly evolving regional and economic context, increasing pressures to economic resilience, service delivery, social cohesion, and institutional reform. Against this backdrop, the UNCT is implementing the New Cooperation Framework (UNSDCF 2025–2029), aligned with National Priorities and structured around four pillars: inclusive social development, economic transformation, environmental sustainability, and governance. As outlined in the Partnership and Resource Mobilization Strategy, Iraq’s development model remains vulnerable to oil dependency, fiscal volatility, and external shocks. In response to requests for coordinated analytical and policy support related to emerging fiscal liquidity pressures and broader socioeconomic risks, the Resident Coordinator (RC), with the RC Office (RCO) support, in collaboration with the United Nations Economic and Social Commission for Western Asia (ESCWA) and the UNCT, led the development of a joint analytical paper entitled “Stabilizing Liquidity and Restoring Fiscal Sustainability in Iraq.” The paper identified immediate and medium-term priorities related to liquidity stabilization, public financial management, revenue mobilization, continuity of essential services, and socioeconomic resilience. The analytical work generated follow-up requirements in support of joined-up UNCT engagements related to the immediate priority recommendations, including consolidation of analytical inputs, scenario-informed planning, synthesis of emerging socioeconomic trends and risks. In this context, the UNCT seeks a short-term consultant to support analytical consolidation, strategic planning support, and preparation of briefing and synthesis materials in coordination with relevant UN entities, particularly UNESCWA. Duties and Responsibilities: Under the direct supervision of the Head of Integrated Office, Senior Coordination and Development Officer and Strategic Planning Advisor, and under the overall leadership of the United Nations Resident Coordinator, the consultant will: • Support the consolidation and synthesis of existing socioeconomic analyses, drawing on inputs from UN entities and partners to highlight potential implications for Iraq’s development trajectory, fiscal context, service delivery systems, and social cohesion. • Facilitate structured scenario discussions and planning exercises, coordinating inputs from technical teams to outline possible future trajectories and their potential implications for development outcomes and the implementation of the UNSDCF (2025–2029) implementation. This will include compiling inputs from Results Groups and UN entities, identifying emerging risks and operational constraints, and supporting the development of options for prioritisation and sequencing in light of the evolving socioeconomic and operational dynamics. • Support follow-up coordination related to immediate priority areas identified in the joint UNESCWA–UNCT analytical paper “Stabilizing Liquidity and Restoring Fiscal Sustainability in Iraq,” including issues related to liquidity stabilization, continuity of essential services, public financial management considerations, socioeconomic resilience, and impacts on vulnerable populations. • Prepare concise synthesis and briefing materials (e.g., briefing notes, summaries, presentations) for the Resident Coordinator and the UNCT, based on contributions from technical teams, to inform UNCT discussions, strategic positioning, and engagement with partners. • Under the overall supervision of the RCO Head of Integrated Office, Senior Coordination and Development Officer and Strategic Advisor, support RC-led coordinated engagement with government counterparts and development partners, by organizing inputs, preparing background materials, and contributing to consistent and aligned messaging.<br> Qualifications/special skills<br>A masters degree in development studies, public or business administration, economics, social sciences, or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 10 years of progressively responsible experience in development cooperation, governance, context analysis, multi-stakeholder partnership in fragile and complex environments is required. Demonstrated experience in supporting the implementation of the 2030 Agenda and integrating SDGs into national or UN planning frameworks (e.g., CCA, UNSDCF) is required. Strong track record in conducting strategic analyses, as well as experience in risk-informed programming, anticipatory analysis, and crisis response in fragile or politically complex environments is required. Proven ability to translate complex analysis into actionable recommendations is required. Experience facilitating multi-stakeholder engagement and partnerships with international development organizations, finance institutions, coordination mechanisms, and governments is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Danish Refugee Council (DRC) is a leading international NGO with a specific expertise in forced displacement. It was founded in 1956 and today it is operating in 40 countries around the world, where it protects, advocates, and builds sustainable futures for refugees and other displacement affected people and communities. DRC has been active across Iraq since 2003 and plays a crucial role in addressing the complex humanitarian needs of displaced populations and conflict-affected communities. Operating in collaboration with local partners and authorities and adopting humanitarian, development, and peacebuilding (HDP) approaches, DRC focuses on providing a wide range of services to enhance the resilience and well-being of vulnerable individuals. DRC s work in Iraq has been focused on implementing multi-sectoral programming through an area-based approaches, integrating protection, economic recovery, humanitarian disarmament and peacebuilding programming as well as advocacy. By implementing context-specific solutions, DRC contributes to the stability and recovery of communities in Iraq, striving to create a more sustainable and inclusive future for those affected by displacement and conflict.</p><p>The purpose of this consultancy is to work with DRC in supporting ministry of labor and social affairs (MoLSA) in Kurdistan Region of Iraq (KRI) to modernize their vocational training program to enhance employment opportunities to youth and job seekers. The consultant (consultancy team) will 1) Review the existing solar panel curriculum of MoLSA. 2) in collaboration with DRC and MoLSA Directorate of vocational training in KRI, form a curriculum development technical committee from MoLSA technical trainers representing each governorate. 3) Lead organizing the technical committee meeting reviewing the existing curriculum and identifying the gaps and areas to be updated. 4) collect the inputs from the technical committee members about areas of gaps and improvement and lead combinging them and reflecting them on the curriculum content. 5) ensure effectively updating the existing curriculum as per the competency-based standards (CBT). DRC is looking for a consultancy firm with a technical specialist and a lead consultant to ensure the updated training curriculum matches with the labor market needs,</p><p>Vocational training centres under DoLSA play an important role in supporting youths and job seekers and equip them with the market driven and competency-based skills to prepare them for employment and the labor market. However, due to changes in the labor market, industry demands, and technological development, there may be a need for updated or new vocational training curricula that better align with current workforce needs In order to deliver relevant and effective vocational training to youth and job seekers in general, there is a need to update the solar panel competency-based curriculum that matches with the market changes and development of technologies. Through this consultancy work, DRC is going to support MoLSA to modernize their vocational training program to enhance employment opportunities to youth job seekers including women and people living with disabilities from different population categories of IDPs, refugees and vulnerable host communities.</p><p>The objective of the consultancy is to:</p><ul><li>Conduct a desk review of the existing solar panel curriculum to identify gaps and areas of improvement according to the labor market demand, skills gaps and context evolution. This review process might take different stages and will involve MoLSA Directorate of vocational training center technical trainers.</li><li>Establish and lead a technical committee with relevant stakeholders to collect needed information and support the curriculum update process.</li><li>Update the existing solar panel curriculum as per the competency-based standards (CBT) including facilitator guide, handouts and needed tools.</li><li>Ensure the updated curriculum is available in both English and Kurdish (Badini and Sorani) languages and handed to DRC.</li></ul><p>The consultant will be responsible for:</p><ul><li>Conduct a curriculum review process : conducting desk review of the existing curriculum and comparing with the CBT standards to identify the gaps and areas of improvement.</li><li>Lead formation the technical committee: in collaboration with DRC and directorate of labor and social affairs, lead forming the technical committee for review process, data and input collection from the technical committee and updating the solar panel curriculum.</li><li>Update curricula content, ensure it meets competency-based education standards : the consultant will be responsible in updating a well-structured competency-based curriculum that clearly defines the learning outcomes in terms of skills, knowledge and measurable and practical objective is stated within the curriculum, as well as a flexible curriculum allowing in house updates based on market changes. The consultant will ensure receiving feedback from the technical committee and refine the curriculum accordingly.</li><li>Prepare the final version of the training package: in collaboration with the technical committee, the consultant will receive feedback from them, refine and finalize the training curriculum. The final product must include the trainer guide, detailed lesson plan, competency-based training manual, assessments, tools and handouts.</li><li>Submit a final consultancy report: at the end, the consultant will submit a detailed comprehensive report to DRC stating the entire process, key findings, curriculum update progress and recommendations for future updates.</li></ul><p>The Consultant will submit the following deliverables:</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to travel and work inside Kurdistan Region of Iraq.</li><li>The lead consultants/team members should have minimum master s degree in development or humanitarian studies, political science, business management, economics, or other relevant fields.</li><li>Proven experience in conducting similar work/consultancies of developing vocational training curriculum for vocational training centres including government VTCs.</li><li>Proven understanding of labor market trends and vocational training principles.</li><li>Proven experience in conducting needs assessment, labor market studies and/or skill gap analyses.</li><li>Good understanding of humanitarian programs to support refugees, IDPs and host community populations with inclusion consideration.</li><li>Excellent communication, facilitation and interpersonal skills and cultural sensitivity.</li><li>Advanced skills in research design and methods, including data collection and analysis.</li><li>Written and spoken fluency in Kurdish and English.</li></ul><p></p></section>