Telesales Jobs in Iraq
8 Jobs Found
Iraq - Baghdad
<p>• Relationship Management: Pitch the hotel’s corporate rates, amenities, and event hosting capabilities to potential business clients.</p><p>• Lead Conversion: Secure follow-up meetings or send formal corporate booking proposals via email.</p><p>• Pipeline Tracking: Maintain precise, daily updates on call outcomes, email responses, and booking pipelines.</p><p> </p><p>Qualifications & Skills:</p><p>• Minimum 1–2 years of experience in telesales, customer service, or B2B sales (experience with telecom call centers or hospitality is a major plus).</p><p>• Highly professional telephone manner with excellent communication and negotiation skills in Iraqi Arabic (English is a strong asset).</p><p>• Proven ability to handle objections confidently and maintain a polite, respectful demeanor with corporate executives.</p><p>• Strong computer literacy (Microsoft Excel / Google Sheets, CRM platforms like HubSpot or similar).</p><p>• Goal-oriented mindset with a track record of meeting daily call quotas and targets.</p><p> </p><p>What We Offer:</p><p>• Competitive base salary.</p><p>• Professional training in hospitality B2B sales.</p><p>• Opportunities for career growth within our expanding hospitality group.</p><p> </p><p>To Apply:</p><p>Job Title: B2B Corporate Telesales Specialist</p><p>Location: Baghdad, Iraq (On-site / Hybrid)</p><p>Industry: Hospitality / Luxury Hotel Sector</p><p>Job Type: Full-time</p><p> </p><p>About Us:</p><p>Baz hotel is a leading hospitality provider in Baghdad, catering to international corporate guests, engineering bureaus, and local enterprises. We are expanding our commercial team and looking for a driven, professional Telesales Specialist to build and manage our corporate client database and secure corporate booking agreements.</p><p> </p><p>Key Responsibilities:</p><p>• Outbound Calling: Conduct daily professional cold and warm calls to companies, NGOs, oil & gas firms, and engineering bureaus in Baghdad to identify corporate travel decision-makers.</p><p>• Database Building: Identify, verify, and document key contact information (HR Managers, Procurement Officers, Public Relations) into the hotel's CRM system.</p><p>• Relationship Management: Pitch the hotel’s corporate rates, amenities, and event hosting capabilities to potential business clients.</p><p>• Lead Conversion: Secure follow-up meetings or send formal corporate booking proposals via email.</p><p>• Pipeline Tracking: Maintain precise, daily updates on call outcomes, email responses, and booking pipelines.</p><p> </p><p>Qualifications & Skills:</p><p>• Minimum 1–2 years of experience in telesales, customer service, or B2B sales (experience with telecom call centers or hospitality is a major plus).</p><p>• Highly professional telephone manner with excellent communication and negotiation skills in Iraqi Arabic (English is a strong asset).</p><p>• Proven ability to handle objections confidently and maintain a polite, respectful demeanor with corporate executives.</p><p>• Strong computer literacy (Microsoft Excel / Google Sheets, CRM platforms like HubSpot or similar).</p><p>• Goal-oriented mindset with a track record of meeting daily call quotas and targets.</p><p> </p><p>What We Offer:</p><p>• Competitive base salary.</p><p>• Professional training in hospitality B2B sales.</p><p>• Opportunities for career growth within our expanding hospitality group.</p><p> </p>
toto
Iraq - Iraq
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Sales Manager will oversee both inbound and outbound telesales functions, managing a team of two unit managers and a combined team of 90+ agents. This role requires a seasoned leader capable of setting sales strategies, optimizing conversion funnels, and aligning team efforts across marketing, guided learning, and operations. The ideal candidate brings both strategic vision and hands-on leadership, driving performance through data, structure, and motivation.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li><p>Lead and mentor the Inbound and Outbound and bookstores sales channels and their teams (approx. 90 telesales agents).</p></li>
<li><p>Develop and implement telesales strategies to achieve conversion, revenue, and retention targets.</p></li>
<li><p>Oversee daily sales operations across various channels including campaigns, guided learning, offline exams, YouTube, and social media.</p></li>
<li><p>Align team goals with business priorities in collaboration with the General Manager directly.</p></li>
<li><p>Monitor KPIs, conversion metrics, and agent productivity, implementing improvement plans where needed.</p></li>
<li><p>Ensure effective CRM usage and accurate tracking of all customer interactions and sales performance.</p></li>
<li><p>Work closely with Marketing to enhance lead quality and maximize campaign ROI.</p></li>
<li><p>Conduct regular coaching, training, and performance reviews for team leads and agents.br>
Provide strategic insights and recommendations to leadership based on market data and trends.</p></li>
<li><p>Build a culture of accountability, continuous improvement, and customer focus across the telesales teams.</p></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Business, Marketing, or related field.</p>
<p>Minimum 3 7 years of telesales/inside sales experience, including 2+ years in leadership.</p>
<p>Proven ability to manage large, high-performing sales teams (20+ members).</p>
<p>Experience in B2C telesales, ideally within EdTech, telecom, or service-based sectors.</p>
<p>Strong command of sales reporting, forecasting, and performance analysis.</p>
<p>Proficiency in CRM systems, Google Sheets, and data tracking tools.</p>
<p>Excellent leadership, communication, and interpersonal skills.</p>
<p>Fluent in Arabic (native) and English (professional proficiency).</p>
<p>Previous experience in startup or fast-growth environments preferred.</p><p></p></section>
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Abwaab | </span><span>Sales Manager</span><span>Location: Baghdad, Iraq</span><span>Type: Full-time</span><span>Department: Sales - Abwaab CT</span></p><br><p><span>About the Role</span></p><br><p><span>Sales Manager </span><span>will oversee both inbound and outbound telesales functions, managing a team of two unit managers and a combined team of 90+ agents. This role requires a seasoned leader capable of setting sales strategies, optimizing conversion funnels, and aligning team efforts across marketing, guided learning, and operations. The ideal candidate brings both </span><span>strategic vision and hands-on leadership</span><span>, driving performance through data, structure, and motivation.</span></p><br><p><span>Key Responsibilities</span></p><br><ul><li><p><span>Lead and mentor the </span><span>Inbound and Outbound and bookstores sales channels</span><span> and their teams (approx. 90 telesales agents).</span></p><br></li><li><p><span>Develop and implement telesales strategies to achieve </span><span>conversion, revenue, and retention</span><span> targets.</span></p><br></li><li><p><span>Oversee daily sales operations across various channels including campaigns, guided learning, offline exams, YouTube, and social media.</span></p><br></li><li><p><span>Align team goals with business priorities in collaboration with the </span><span>General Manager directly.</span></p><br></li><li><p><span>Monitor KPIs, conversion metrics, and agent productivity, implementing improvement plans where needed.</span></p><br></li><li><p><span>Ensure effective CRM usage and accurate tracking of all customer interactions and sales performance.</span></p><br></li><li><p><span>Work closely with Marketing to enhance lead quality and maximize campaign ROI.</span></p><br></li><li><p><span>Conduct regular coaching, training, and performance reviews for team leads and agents.</span><span>Provide strategic insights and recommendations to leadership based on market data and trends.</span></p><br></li><li><p><span>Build a culture of accountability, continuous improvement, and customer focus across the telesales teams.</span></p><br></li></ul><span>Qualifications & Experience</span><ul><li><p><span>Bachelor’s degree in Business, Marketing, or related field.</span></p><br></li><li><p><span>Minimum </span><span>3–7 years of telesales/inside sales experience</span><span>, including </span><span>2+ years in leadership</span><span>.</span></p><br></li><li><p><span>Proven ability to manage large, high-performing sales teams (20+ members).</span></p><br></li><li><p><span>Experience in </span><span>B2C telesales</span><span>, ideally within </span><span>EdTech, telecom, or service-based sectors</span><span>.</span></p><br></li><li><p><span>Strong command of </span><span>sales reporting, forecasting, and performance analysis</span><span>.</span></p><br></li><li><p><span>Proficiency in </span><span>CRM systems, Google Sheets</span><span>, and data tracking tools.</span></p><br></li><li><p><span>Excellent leadership, communication, and interpersonal skills.</span></p><br></li><li><p><span></span></p></li></ul> </div>
Iraq - Iraq
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p>
<ul>
<li>Develop and maintain demand plans across all channels (retail, B2B, digital) at SKU level.</li>
<li>Coordinate with Procurement and Logistics teams to ensure timely product availability and smooth distribution.</li>
<li>Monitor and manage inventory levels to ensure optimal stock availability while minimizing excess and aging stock.</li>
<li>Identify potential supply risks and work with relevant teams to address them proactively.</li>
<li>Track device performance across channels, outlets, and customer segments on a regular basis.</li>
<li>Monitor sell-in and sell-through performance and ensure alignment with internal and external reporting requirements.</li>
<li>Prepare and share periodic sales and inventory reports to support business decision-making.</li>
<li>Highlight performance gaps and support the development of corrective actions.</li>
<li>Ensure readiness across all sales channels, including product availability, merchandising standards, and execution quality.</li>
<li>Support training and onboarding initiatives for internal teams and frontline staff, particularly for new product launches.</li>
<li>Work closely with retail, telesales, and B2B teams to ensure alignment on device offerings and promotions.</li>
<li>Support the development and implementation of pricing strategies, including recommended pricing and promotional offers.</li>
<li>Contribute to business case development for new devices and key initiatives.</li>
<li>Assist in evaluating commercial performance and identifying improvement opportunities.</li>
<li>Coordinate with Marketing teams on product launches and promotional campaigns.</li>
<li>Support the development of bundled offers and value propositions combining devices and telecom services.</li>
<li>Maintain effective working relationships with key partners, including manufacturers and distributors.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education, Experience and Competencies</strong></p>
<p><strong>Education</strong></p>
<ul>
<li>Bachelor s degree in Business, Marketing, Supply Chain, or a related field (MBA is an advantage).</li>
</ul>
<p><strong>Experience</strong></p>
<ul>
<li>3 to 5 years of experience in device management, retail, or consumer electronics.</li>
<li>Good understanding of supply chain, commercial performance, and sales operations.</li>
</ul>
<p><strong>Competencies</strong></p>
<p><strong>Behavioral</strong></p>
<ul>
<li>Achievement Driven</li>
<li>Research skills</li>
<li>Serving our Customers</li>
<li>Analytical Thinking</li>
<li>Team Work</li>
<li>Information Seeking</li>
<li>Relationship Building</li>
<li>Initiative</li>
</ul>
<p><strong>Technical</strong></p>
<ul>
<li>Oral & Written Communication</li>
<li>Managing Information</li>
<li>Advertising and Marketing</li>
<li>Technology Application</li>
<li>Product Development</li>
<li>IT Business Analysis</li>
</ul>
<p>IDE Competency</p>
<ul>
<li>Courage to Engage</li>
<li>Addressing Bias</li>
<li>Allyship</li>
</ul><p></p></section>
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Abwaab | </span><span>Outbound Sales Team-lead</span></p><br><p><span>Location - Baghdad, Iraq</span></p><br><p><span>Role Overview:</span></p><br><p><span>We are seeking a motivated and results-driven Outbound Sales Team Lead to oversee and support the daily operations of the outbound sales team. The role will be responsible for managing sales representatives, driving team performance, monitoring sales activities, and ensuring achievement of sales and collection targets.</span></p><br><p><span>The ideal candidate is highly organized, performance-oriented, and capable of leading a fast-paced sales environment while maintaining strong communication, follow-up, and team management practices.</span></p><br><p><span>Responsibilities:</span></p><br><p><span>Sales Team Management & Leadership :</span></p><br><ul><li><p><span>Lead, supervise, and support the outbound sales team to achieve sales and operational targets.</span></p><br></li><li><p><span>Monitor daily team activities, productivity, attendance, and overall performance.</span></p><br></li><li><p><span>Provide coaching, guidance, and performance feedback to team members.</span></p><br></li><li><p><span>Support onboarding and training of new sales representatives. </span></p><br></li></ul><p><span>Sales Performance & Target Achievement </span></p><br><ul><li><p><span>Monitor sales KPIs, conversion rates, collections, and team performance metrics.</span></p><br></li><li><p><span>Ensure proper follow-up on leads, subscriptions, renewals, and customer engagement activities.</span></p><br></li><li><p><span>Identify performance gaps and implement action plans to improve sales results.</span></p><br></li><li><p><span>Support achievement of revenue, retention, and collection targets. </span></p><br></li></ul><p><span>Operational Follow-Up & Reporting </span></p><br><ul><li><p><span>Prepare and maintain daily, weekly, and monthly sales reports and operational trackers.</span></p><br></li><li><p><span>Ensure accurate reporting of sales activities, collections, and customer follow-ups.</span></p><br></li><li><p><span>Coordinate closely with Sales Operations and management to maintain workflow efficiency. </span></p><br></li></ul><p><span>Customer & Stakeholder Coordination </span></p><br><ul><li><p><span>Support handling escalated customer cases and operational concerns when needed.</span></p><br></li><li><p><span>Ensure professional communication standards across the sales team.</span></p><br></li><li><p><span>Coordinate with internal departments to support sales execution and customer experience. </span></p><br></li></ul><p><span>Process Improvement & Compliance </span></p><br><ul><li><p><span>Support the implementation and adherence to sales processes, scripts, and operational standards.</span></p><br></li><li><p><span>Identify opportunities to improve sales operations, follow-up processes, and team efficiency.</span></p><br></li><li><p><span>Maintain proper documentation and operational discipline within the team. </span></p><br></li></ul><p><span>Requirements and skills:</span></p><br><ul><li><p><span>2–4 years of experience in Sales, Telesales, Customer Success, or related roles.</span></p><br></li><li><p><span>Previous experience leading or supervising a sales team is preferred.</span></p><br></li><li><p><span>Strong communication, persuasion, and negotiation skills.</span></p><br></li><li><p><span>Ability to monitor KPIs, analyze sales performance, and drive results.</span></p><br></li><li></li></ul> </div>
toto
Iraq - Iraq
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Role Overview:</strong></p> <p>We are seeking a motivated and results-driven Outbound Sales Team Lead to oversee and support the daily operations of the outbound sales team. The role will be responsible for managing sales representatives, driving team performance, monitoring sales activities, and ensuring achievement of sales and collection targets.</p> <p>The ideal candidate is highly organized, performance-oriented, and capable of leading a fast-paced sales environment while maintaining strong communication, follow-up, and team management practices.</p> <p><strong>Responsibilities:</strong></p> <p><strong>Sales Team Management & Leadership :</strong></p> <ul> <li><p>Lead, supervise, and support the outbound sales team to achieve sales and operational targets.</p> </li> <li><p>Monitor daily team activities, productivity, attendance, and overall performance.</p> </li> <li><p>Provide coaching, guidance, and performance feedback to team members.</p> </li> <li><p>Support onboarding and training of new sales representatives.</p> </li> </ul> <p><strong>Sales Performance & Target Achievement</strong></p> <ul> <li><p>Monitor sales KPIs, conversion rates, collections, and team performance metrics.</p> </li> <li><p>Ensure proper follow-up on leads, subscriptions, renewals, and customer engagement activities.</p> </li> <li><p>Identify performance gaps and implement action plans to improve sales results.</p> </li> <li><p>Support achievement of revenue, retention, and collection targets.</p> </li> </ul> <p><strong>Operational Follow-Up & Reporting</strong></p> <ul> <li><p>Prepare and maintain daily, weekly, and monthly sales reports and operational trackers.</p> </li> <li><p>Ensure accurate reporting of sales activities, collections, and customer follow-ups.</p> </li> <li><p>Coordinate closely with Sales Operations and management to maintain workflow efficiency.</p> </li> </ul> <p><strong>Customer & Stakeholder Coordination</strong></p> <ul> <li><p>Support handling escalated customer cases and operational concerns when needed.</p> </li> <li><p>Ensure professional communication standards across the sales team.</p> </li> <li><p>Coordinate with internal departments to support sales execution and customer experience.</p> </li> </ul> <p><strong>Process Improvement & Compliance</strong></p> <ul> <li><p>Support the implementation and adherence to sales processes, scripts, and operational standards.</p> </li> <li><p>Identify opportunities to improve sales operations, follow-up processes, and team efficiency.</p> </li> <li><p>Maintain proper documentation and operational discipline within the team.</p> </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements and skills:</strong></p> <ul> <li>2 4 years of experience in Sales, Telesales, Customer Success, or related roles.</li> <li>Previous experience leading or supervising a sales team is preferred.</li> <li>Strong communication, persuasion, and negotiation skills.</li> <li>Ability to monitor KPIs, analyze sales performance, and drive results.</li> <li>Strong organizational and team management skills.</li> <li>Experience working with CRMs, sales trackers, and reporting tools is preferred.</li> <li>Ability to work under pressure and manage multiple priorities in a fast-paced environment.</li> <li>Good proficiency in Microsoft Office or Google Workspace tools, especially Excel/Sheets.</li> <li>Bachelor s degree in Business Administration, Marketing, Management, or a related field is preferred.</li> </ul><p></p></section>
toto
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq actively recruiting to hire a Device Planning and Commercial Specialist who is responsible for managing the end-to-end device lifecycle, including demand planning, supply coordination, commercial performance, and channel execution. The objective is to ensure the device portfolio delivers on business targets in terms of revenue, market penetration, and customer adoption, while maintaining efficient operational and financial control.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Develop and maintain demand plans across all channels (retail, B2B, digital) at SKU level.</span></p><br></li><li><p><span>Coordinate with Procurement and Logistics teams to ensure timely product availability and smooth distribution.</span></p><br></li><li><p><span>Monitor and manage inventory levels to ensure optimal stock availability while minimizing excess and aging stock.</span></p><br></li><li><p><span>Identify potential supply risks and work with relevant teams to address them proactively.</span></p><br></li><li><p><span>Track device performance across channels, outlets, and customer segments on a regular basis.</span></p><br></li><li><p><span>Monitor sell-in and sell-through performance and ensure alignment with internal and external reporting requirements.</span></p><br></li><li><p><span>Prepare and share periodic sales and inventory reports to support business decision-making.</span></p><br></li><li><p><span>Highlight performance gaps and support the development of corrective actions.</span></p><br></li><li><p><span>Ensure readiness across all sales channels, including product availability, merchandising standards, and execution quality.</span></p><br></li><li><p><span>Support training and onboarding initiatives for internal teams and frontline staff, particularly for new product launches.</span></p><br></li><li><p><span>Work closely with retail, telesales, and B2B teams to ensure alignment on device offerings and promotions.</span></p><br></li><li><p><span>Support the development and implementation of pricing strategies, including recommended pricing and promotional offers.</span></p><br></li><li><p><span>Contribute to business case development for new devices and key initiatives.</span></p><br></li><li><p><span>Assist in evaluating commercial performance and identifying improvement opportunities.</span></p><br></li><li><p><span>Coordinate with Marketing teams on product launches and promotional campaigns.</span></p><br></li><li><p><span>Support the development of bundled offers and value propositions combining devices and telecom services.</span></p><br></li><li><p><span>Maintain effective working relationships with key partners, including manufacturers and distributors.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><strong><span>Education</span></strong></p><br><ul><li><p><span>Bachelor’s degree in Business, Marketing, Supply Chain, or a related field (MBA is an advantage).</span></p><br></li></ul><p><strong><span>Experience</span></strong></p><br><ul><li><p><span>3 to 5 years of experience in device management, retail, or consumer electronics.</span></p><br></li><li><p><span>Good understanding of supply chain, commercial performance, and sales operations.</span></p><br></li></ul><p><strong><span>Competencies</span></strong></p><br><p><strong><span>Behavioral</span></strong></p><br><ul><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Research skills</span></p><br></li><li><p><span>Serving our Customers</span></p><br></li><li><p><span>Analytical Thinking</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><strong><span>Technical</span></strong></p><br><ul><li><p><span>Oral & Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Advertising and Marketing</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Product Development</span></p><br></li><li><p><span>IT Business Analysis</span></p><br></li></ul><p><strong><span>IDE Competency</span></strong></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
Iraq - Baghdad
<p>Job Title: Sales Director</p><p><strong>Location:</strong> Baghdad, Iraq (On-site)</p><p><strong>Industry:</strong> Hospitality / Luxury Hotel Sector</p><p><strong>Job Type:</strong> Full-time</p><p>About Us</p><p>Baz Hotel is a leading hospitality destination in Baghdad, serving international corporations, NGOs, engineering firms, government entities, and business travelers. We are seeking an experienced Sales Director to lead our commercial strategy, expand our corporate client portfolio, and drive sustainable revenue growth.</p><p>Key Responsibilities</p><ul><li>Develop and execute the hotel's annual sales strategy to achieve occupancy and revenue targets.</li><li>Lead, mentor, and manage the corporate sales and telesales teams.</li><li>Identify and secure strategic partnerships with corporations, embassies, airlines, oil & gas companies, engineering bureaus, NGOs, and government organizations.</li><li>Negotiate and finalize corporate accommodation agreements, long-term contracts, and event partnerships.</li><li>Build and maintain strong relationships with key decision-makers including HR Directors, Procurement Managers, Executive Assistants, and Corporate Travel Coordinators.</li><li>Monitor sales performance, prepare weekly and monthly reports, and implement corrective actions where required.</li><li>Establish sales targets, KPIs, and performance metrics for the commercial team.</li><li>Collaborate with Operations, Front Office, and Marketing to ensure exceptional service delivery for corporate clients.</li><li>Represent the hotel at networking events, exhibitions, conferences, and business meetings.</li><li>Analyze market trends, competitor activities, and pricing strategies to maximize revenue opportunities.</li></ul><p>Qualifications & Skills</p><ul><li>Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.</li><li>Minimum <strong>5 years of proven experience</strong> in B2B sales, corporate sales, or hospitality sales, with at least <strong>2 years in a leadership role</strong>.</li><li>Strong network within the Iraqi corporate market is highly desirable.</li><li>Excellent negotiation, communication, and presentation skills.</li><li>Experience managing sales teams and achieving ambitious revenue targets.</li><li>Strong knowledge of CRM systems, Microsoft Excel, and sales reporting.</li><li>Professional proficiency in Iraqi Arabic; English is highly preferred.</li></ul><p>What We Offer</p><ul><li>Competitive salary with performance-based incentives.</li><li>Executive leadership role within a growing hospitality group.</li><li>Professional development and career advancement opportunities.</li><li>Dynamic and collaborative working environment.</li></ul><p> </p>