office manager Jobs

<p>We're looking for a strategic and results-driven <strong>Marketing Manager</strong> to join our dynamic team in Baghdad, Iraq. In this pivotal role, you will develop and execute comprehensive marketing strategies that drive brand awareness, customer engagement, and business growth. Reporting to senior leadership, you'll have the opportunity to make a visible impact by leading innovative marketing initiatives across multiple channels while fostering a collaborative and inclusive team environment.</p><p>Develop and execute strategic marketing plans that align with organizational goals and drive measurable business results</p><p>Lead the creation and implementation of integrated marketing campaigns across digital, social media, and traditional channels</p><p>Analyze market trends, competitor activity, and customer insights to identify growth opportunities and inform strategic decisions</p><p>Build and mentor a high-performing marketing team, fostering a collaborative culture of innovation and continuous improvement</p><p>Oversee content strategy and creation, ensuring brand consistency and messaging resonance across all touchpoints</p><p>Develop and manage brand positioning, ensuring clear differentiation in the marketplace</p><p>Collaborate with cross-functional teams including sales, product, and operations to align marketing efforts with broader business objectives</p><p>Utilize marketing automation tools and analytics platforms to track campaign performance and optimize results</p><p>Manage key stakeholder relationships and communicate marketing performance through clear, data-driven reporting</p><p>Stay current with industry best practices, emerging technologies, and market developments to keep the organization competitive</p><p>Champion a customer-focused approach, ensuring all marketing initiatives prioritize customer needs and experiences</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business, Communications, or a related field</li><li>Minimum 5 years of progressive marketing experience, with at least 2 years in a marketing leadership or management role</li><li>Demonstrated success developing and executing marketing strategies that delivered measurable business impact</li><li>Strong proficiency in digital marketing, e-commerce, social media platforms, and marketing automation tools</li><li>Excellent analytical skills with the ability to interpret data, identify trends, and translate insights into actionable strategies</li><li>Exceptional communication, presentation, and storytelling abilities</li><li>Strong project management skills with the ability to manage multiple initiatives simultaneously in a fast-paced environment</li><li>Experience leading, mentoring, and developing high-performing teams</li><li>Demonstrated ability to collaborate effectively across departments and build strong stakeholder relationships</li><li>Commercial acumen with a customer-focused mindset and understanding of market segmentation</li><li>Strong organizational skills with meticulous attention to detail</li><li>Ability to think strategically while executing tactically with efficiency and precision</li><li>Experience in content strategy, brand management, and campaign development</li><li>Flexibility and resilience in adapting to changing market conditions and organizational priorities</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>DC Cloud &amp; NetBackup Supervisor<br><br><p><b>"Belong, Connect, Grow, with KBR!</b></p><br><br><br><p><b>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</b></p><br><br><p><b>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</b></p><br><br><br><br><p><b>Position title: </b>DC Cloud &amp; NetBackup Supervisor</p><br><br><p><b>Position status: </b>Local</p><br><br><p><b>Position reports to:</b>IT DC Manager</p><br><br><p><b>Department: </b>IT</p><br><br><p><b>Rotation pattern: </b>14/14&nbsp;</p><br><br><br><p>Job purpose</p><br><br><br><ul><li>The Datacenter, Cloud &amp; NetBackup Supervisor is responsible for supervising, administering, supporting, and optimizing data center infrastructure, private and hybrid cloud services, systems platforms, virtualization, enterprise storage, Veritas NetBackup, replication, and disaster recovery services.</li><li>The role ensures that data center, cloud, systems, and backup services remain secure, available, scalable, recoverable, and compliant with business continuity requirements, while leading operational improvements, technical documentation, and coordination with vendors and internal teams.</li></ul><br><br><p>Duties and responsibilities</p><br><br><br><ul><li>Supervise daily data center operations, including servers, racks, power and UPS coordination, cooling, hardware health, asset lifecycle, monitoring, and infrastructure availability.</li><li>Administer and support Huawei Cloud Stack services, ManageOne, FusionCompute, resource pools, tenants or projects, compute, storage, virtual networking, identity and access, and platform health.</li><li>Manage VMware vSphere, vCenter, ESXi, clusters, templates, high availability, DRS, lifecycle updates, and virtual machine provisioning or decommissioning.</li><li>Administer Windows Server and Linux systems, Active Directory, DNS, DHCP, Group Policy, patching, hardening, file services, and integration with monitoring and service management platforms.</li><li>Manage Veritas NetBackup operations, including master and media servers, clients or agents, policies, schedules, storage units, retention, catalog protection, backup job monitoring, and failure resolution.</li><li>Administer enterprise storage platforms, SAN or NAS connectivity, datastores, multipathing, allocation, performance, capacity planning, and integration with virtualization and backup services.</li><li>Lead backup, restore, replication, and disaster recovery activities; conduct scheduled recovery tests against approved RPO and RTO targets and maintain evidence of successful recoverability.</li><li>Troubleshoot complex infrastructure incidents, analyze logs and alerts, perform root-cause analysis, coordinate corrective actions, manage changes, and maintain complete technical documentation and SOPs.</li></ul><br><p>Qualifications, Training &amp; Certifications</p><br><br><br><ul><li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Network Engineering, or </li></ul></div>

<p>Purpose and Scope: Supervise the Maintenance cycle to ensure satisfactory completion of the program objectives. Essential Responsibilities: Supervises all maintenance operations for assigned equipment in accordance with applicable PWS, Company policies, OSHA, DOT, ANSI, ASME and applicable military regulations. Supervises shop foreman and mechanics to include vacation planning, discipline, conducting performance evaluations, and training. Establishes job priorities and estimates down time. Coordinates work flow for downed equipment waiting for parts to minimize backlog of work and cost to customer division. Provides direct support to internal/external customers to ensure compliance, tracking efficiency, burn rates, equipment usage and maximizing cost avoidance measures. Supervises the recovery operations of MHE, VE, CE, Heavy and Light vehicle maintenance throughout assigned area of operation. Coordinates the proper administration, maintenance and distribution of approved publications, warranty documentation, and LDD and ECOD documentation. Provides input to management for forecasting and monitoring of the stock levels for required service/repair parts and petroleum. Responsible for the accurate and timely submission of all required plans and reports. Maintains effective lines of formal and informal communication amongst all levels of management (and the customer) as required. Coordinates collection and preparation of activity reports. Supervise and coordinate all maintenance activities required per the preventive maintenance program. Responsible to provide for and enforce guidelines to ensure the health, safety, and welfare of all assigned employees. Acts as the POC for all maintenance issues in the absence of the Maintenance Manager. Monitors team development and ensures the execution of performance evaluations in accordance with DI policy. Conduct site visits to establish professional relationships with maintenance teams, site personnel, and the customer as needed. Perform all other position related duties as assigned or requested.</p><p><strong>Desired Candidate Profile</strong></p><h2>Minimum Position Knowledge, Skills, and Abilities Required:</h2><ul><li>Associate's degree in an associated discipline</li><li>Two (2) years of experience in related field can be substituted for each year of college</li><li>Six (6) to eight (8) years of logistics experience in a military/tactical environment</li><li>Prefer at least three (3) years in a maintenance supervisor environment</li><li>Understanding of organizational maintenance and supply concepts and procedures</li><li>Understanding of maintenance production, production control and knowledge of U.S Army maintenance support systems?</li><li>Knowledge of MHE, heavy truck and or heavy equipment</li><li>Knowledge of equipment parts acquisition, warranty, LDD, and ECOD submissions</li><li>Must possess knowledge of DOT, OSHA, ANSI, ASME, Military regulations standards and OEM requirements</li><li>Knowledge of diagnostics and ability to conduct technical research</li><li>Strong understanding of Department of Defense contracting policies and procedures</li><li>Outstanding problem solving skills and sound judgment</li><li>Excellent writing, communication, leadership and interpersonal skills</li><li>Demonstrative proficiency in Microsoft application</li><li>Must be able to meet deployment status requirements</li></ul><h2>Work Environment, Physical Demands, and Mental Demands:</h2><ul><li>Ability to stand, sit, walk, stoop, squat, crouch, kneel, push and pull</li><li>Ability to lift and carry up to fifty (50) pounds</li><li>Assist in lifting up to one hundred (100) pounds</li><li>Able to work in both inside and outside conditions</li><li>Be exposed to dust, fumes and gases from running engines and motors</li><li>Living and working conditions at the assignment location could be remote and uncomfortable</li><li>Long hours, exposure to weather and hazardous conditions</li><li>Personnel should be aware of moving on short notice and under adverse conditions</li><li>Ability to travel domestically and internationally</li></ul><h2>Other Responsibilities:</h2><ul><li>Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.</li><li>Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.</li><li>Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Female Gym Supervisor-Onsite<br><br><p><b>Job Description</b></p><br><br><p><b>Female Physical Training Centre Supervisor</b></p><br><br><p><b>(IFMS – KBR Operated Oil &amp; Gas Site)</b></p><br><br><p><b>Job Title</b></p><br><br><p>Physical Training Centre Supervisor</p><br><br><p><b>Contract</b></p><br><br><p>Integrated Facilities Management Services (IFMS)</p><br><br><p><b>Employer</b></p><br><br><p>KBR (or KBR‑appointed IFMS subcontractor)</p><br><br><p><b>Client</b></p><br><br><p>Shell</p><br><br><p><b>Location</b></p><br><br><p>Remote / Camp‑Based Oil &amp; Gas Asset</p><br><br><p><b>Reporting To</b></p><br><br><p>KBR IFMS FM Manager / FM Deputy Manager</p><br><br><p><b>Job Purpose</b></p><br><br><p>The Physical Training Centre Supervisor is responsible for the <b>safe, compliant, and effective management of the Female Physical Training and Fitness Facility</b> under the KBR IFMS contract, ensuring full alignment with:</p><br><br><ul><li><b>KBR HSSE Management System</b></li><li>Applicable local regulatory requirements</li></ul><p>The role supports <b>workforce health, wellbeing, and fatigue management</b> while reinforcing <b>IFMS Goal Zero</b>, <b>Life‑Saving Rules</b>, and <b>KBR’s Beyond Zero safety culture</b>.</p><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>1. HSSE Leadership &amp; Compliance</b></p><br><br><ul><li>Demonstrate visible <b>HSSE leadership</b> in line with:<ul><li>KBR Zero Harm</li></ul></li><li>Ensure strict compliance with:<ul><li>Life‑Saving Rules</li><li>MFDS Permit to Work (PTW) and isolation requirements (where applicable)</li><li>KBR and IFMS HSSE procedures</li></ul></li><li>Develop, implement, and maintain:<ul><li>Risk Assessments (RA)</li><li>Task Risk Assessments (TRA)</li><li>Job Safety Analyses (JSA) for all fitness activities</li></ul></li><li>Ensure emergency preparedness including:<ul><li>First Aid and AED readiness</li><li>Clear emergency response procedures within the facility</li></ul></li><li>Report and investigate:<ul><li>Incidents</li><li>Near misses</li><li>Unsafe acts and conditions<br>using KBR approved reporting systems.</li></ul></li><li>Support and participate in:<ul><li>HSSE audits</li><li>Site inspections</li><li>Assurance and compliance reviews</li></ul></li></ul><br><p><b>2. Facility Operations &amp; Asset Integrity</b></p><br><br><ul><li>Manage daily operations of the Physical Training Centre, including:<ul><li>Gymnasium</li><li>Functional training spaces</li><li>Games Area’s (Inside and Outside)</li><li>Stretching and group exercise areas</li><li>Swimming and Sauna Areas</li></ul></li><li>Ensure the facility is:<ul><li>Clean, hygienic, and orderly</li><li>Safe, ventilated, and fit for purpose</li><li>Operated within approved capacity</li></ul></li><li>Conduct and record daily, weekly, and monthly equipment inspections.</li><li>Coordinate <b>planned preventive maintenance (PPM)</b> and corrective maintenance through maintenance teams.</li><li>Ensure fitness equipment is certified, serviceable, and used in accordance with manufacturer requirements, to include pool maintenance.</li><li>Control access and prevent misuse of equipment.</li></ul><br><p><b>3. Fitness Programme’s &amp; User Safety</b></p><br><br><ul><li>Deliver or supervise fitness programme’s suitable for:<ul><li>Shift workers</li><li>Rotational personnel</li><li>Physically demanding roles</li></ul></li><li>Conduct mandatory <b>gym inductions</b> for all users.</li><li>Ensure users are briefed on:<ul><li>Safe exercise techniques</li><li>Personal responsibility for fitness activities</li></ul></li><li>Support injury prevention, mobility, and fatigue management initiatives.</li><li>Coordinate with:<ul><li>Site ISOS Medical Team</li><li>KBR HSSE team<br>for wellness, rehabilitation, or return‑to‑work support.</li></ul></li></ul><br><p><b>4. Supervision &amp; IFMS Administration</b></p><br><br><ul><li>Supervise gym attendants, fitness instructors, or subcontracted staff (if applicable).</li><li>Enforce discipline, behavioral standards, and professional conduct aligned with:<ul><li>KBR Code of Conduct</li><li>KBR Values and Ethics</li></ul></li><li>Maintain accurate records for:<ul><li>User inductions</li><li>Attendance</li><li>Equipment inspections</li><li>HSSE documentation</li></ul></li><li>Provide input to monthly IFMS reports and KPIs including:<ul><li>Facility utilization</li><li>HSSE observations</li><li>Incidents / near misses</li><li>Equipment availability</li></ul></li><li>Deliver toolbox talks and participate in KBR HSSE meetings as required.</li><li>Prepare Fitness programs, welfare event calendars, manage sports events.</li></ul><br><p><b>5. Client &amp; Stakeholder Interface</b></p><br><br><ul><li>Act as the primary interface for fitness facility matters between:<ul><li>KBR IFMS Staff</li><li>KBR HSSE and Site Services providers</li><li>Site Medical team</li></ul></li><li>Address client observations, workforce feedback, and corrective actions.</li><li>Support field wellbeing campaigns and continuous improvement initiatives.</li><li>Represent KBR IFMS in a professional and client‑focused manner at all times.</li></ul><br><p><b>Qualifications &amp; Certifications</b></p><br><br><p><b>Essential</b></p><br><br><ul><li>Formal qualification in:<ul><li>Physical Training</li><li>Sports Science</li><li>Physical Education</li><li>Fitness Instruction</li></ul></li><li>Certified Fitness Instructor / Personal Trainer</li><li>Valid <b>First Aid, CPR, and AED certification or medical experience</b></li></ul><p><b>Desirable</b></p><br><br><ul><li>NEBOSH IGC / IOSH Managing Safely or equivalent</li><li>Experience working under <b>KBR IFMS contracts</b></li><li>Prior experience on <b>Majnoon or IOC operated sites</b></li><li>Mental health or wellbeing programme awareness</li></ul><br><p><b>Experience</b></p><br><br><ul><li>Minimum <b>3–5 years’ experience</b> supervising a fitness or training facility</li><li>Experience in <b>remote, industrial, or high‑risk environments</b></li><li>Oil &amp; gas, EPC, EPCM, or construction camp experience preferred</li></ul><br><p><b>Competencies &amp; Behaviors</b></p><br><br><ul><li>Strong HSSE awareness with proactive hazard identification</li><li>Demonstrates Shell and KBR safety leadership behaviours</li><li>High personal integrity and professionalism</li><li>Effective communicator with multicultural teams</li><li>Organised, resilient, and capable of working independently</li><li>Physically fit and able to safely demonstrate training techniques</li></ul><br><p><b>Working Conditions</b></p><br><br><ul><li>Remote onshore oil &amp; gas location</li><li>Rotational schedule (e.g. 28/28)</li><li>Camp accommodation</li><li>Hot and dusty environmental conditions</li><li>Flexible hours to support shift patterns</li></ul><br><p><b>HSSE &amp; Performance Expectations</b></p><br><br><ul><li>Zero harm mindset</li><li>Full compliance with:<ul><li>KBR HSSE Management System</li><li>IFMS contract obligations</li></ul></li><li>Immediate intervention for unsafe acts or conditions</li><li>Continuous improvement focus</li></ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Male Gym Supervisor-Onsite<br><br><p><b>Job Description</b></p><br><br><p><b>Male Gym Supervisor</b></p><br><br><p><b>(IFMS – KBR Operated Oil &amp; Gas Site)</b></p><br><br><p><b>Job Title</b></p><br><br><p><b>Male Gym Supervisor</b></p><br><br><p><b>Contract</b></p><br><br><p>Integrated Facilities Management Services (IFMS)</p><br><br><p><b>Employer</b></p><br><br><p>KBR (or KBR‑appointed IFMS subcontractor)</p><br><br><p><b>Client</b></p><br><br><p>KBR</p><br><br><p><b>Location</b></p><br><br><p>Remote / Camp‑Based Oil &amp; Gas Asset</p><br><br><p><b>Reporting To</b></p><br><br><p>KBR IFMS FM Manager / FM Deputy Manager</p><br><br><p><b>Job Purpose</b></p><br><br><p>The Physical Training Centre Supervisor is responsible for the <b>safe, compliant, and effective management of the Physical Training and Fitness Facility</b> under the KBR IFMS contract, ensuring full alignment with:</p><br><br><ul><li><b>KBR HSSE Management System</b></li><li>Applicable local regulatory requirements</li></ul><p>The role supports <b>workforce health, wellbeing, and fatigue management</b> while reinforcing <b>IFMS Goal Zero</b>, <b>Life‑Saving Rules</b>, and <b>KBR’s Beyond Zero safety culture</b>.</p><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>1. HSSE Leadership &amp; Compliance</b></p><br><br><ul><li>Demonstrate visible <b>HSSE leadership</b> in line with:<ul><li>KBR Zero Harm</li></ul></li><li>Ensure strict compliance with:<ul><li>Life‑Saving Rules</li><li>MFDS Permit to Work (PTW) and isolation requirements (where applicable)</li><li>KBR and IFMS HSSE procedures</li></ul></li><li>Develop, implement, and maintain:<ul><li>Risk Assessments (RA)</li><li>Task Risk Assessments (TRA)</li><li>Job Safety Analyses (JSA) for all fitness activities</li></ul></li><li>Ensure emergency preparedness including:<ul><li>First Aid and AED readiness</li><li>Clear emergency response procedures within the facility</li></ul></li><li>Report and investigate:<ul><li>Incidents</li><li>Near misses</li><li>Unsafe acts and conditions<br>using KBR approved reporting systems.</li></ul></li><li>Support and participate in:<ul><li>HSSE audits</li><li>Site inspections</li><li>Assurance and compliance reviews</li></ul></li></ul><br><p><b>2. Facility Operations &amp; Asset Integrity</b></p><br><br><ul><li>Manage daily operations of the Physical Training Centre, including:<ul><li>Gymnasium</li><li>Functional training spaces</li><li>Games Area’s (Inside and Outside)</li><li>Stretching and group exercise areas</li><li>Swimming and Sauna Areas</li></ul></li><li>Ensure the facility is:<ul><li>Clean, hygienic, and orderly</li><li>Safe, ventilated, and fit for purpose</li><li>Operated within approved capacity</li></ul></li><li>Conduct and record daily, weekly, and monthly equipment inspections.</li><li>Coordinate <b>planned preventive maintenance (PPM)</b> and corrective maintenance through maintenance teams.</li><li>Ensure fitness equipment is certified, serviceable, and used in accordance with manufacturer requirements, to include pool maintenance.</li><li>Control access and prevent misuse of equipment.</li></ul><br><p><b>3. Fitness Programme’s &amp; User Safety</b></p><br><br><ul><li>Deliver or supervise fitness programme’s suitable for:<ul><li>Shift workers</li><li>Rotational personnel</li><li>Physically demanding roles</li></ul></li><li>Conduct mandatory <b>gym inductions</b> for all users.</li><li>Ensure users are briefed on:<ul><li>Safe exercise techniques</li><li>Personal responsibility for fitness activities</li></ul></li><li>Support injury prevention, mobility, and fatigue management initiatives.</li><li>Coordinate with:<ul><li>Site ISOS Medical Team</li><li>KBR HSSE team<br>for wellness, rehabilitation, or return‑to‑work support.</li></ul></li></ul><br><p><b>4. Supervision &amp; IFMS Administration</b></p><br><br><ul><li>Supervise gym attendants, fitness instructors, or subcontracted staff (if applicable).</li><li>Enforce discipline, behavioral standards, and professional conduct aligned with:<ul><li>KBR Code of Conduct</li><li>KBR Values and Ethics</li></ul></li><li>Maintain accurate records for:<ul><li>User inductions</li><li>Attendance</li><li>Equipment inspections</li><li>HSSE documentation</li></ul></li><li>Provide input to monthly IFMS reports and KPIs including:<ul><li>Facility utilization</li><li>HSSE observations</li><li>Incidents / near misses</li><li>Equipment availability</li></ul></li><li>Deliver toolbox talks and participate in KBR HSSE meetings as required.</li><li>Prepare Fitness programs, welfare event calendars, manage sports events.</li></ul><br><p><b>5. Client &amp; Stakeholder Interface</b></p><br><br><ul><li>Act as the primary interface for fitness facility matters between:<ul><li>KBR IFMS Staff</li><li>KBR HSSE and Site Services providers</li><li>Site Medical team</li></ul></li><li>Address client observations, workforce feedback, and corrective actions.</li><li>Support field wellbeing campaigns and continuous improvement initiatives.</li><li>Represent KBR IFMS in a professional and client‑focused manner at all times.</li></ul><br><p><b>Qualifications &amp; Certifications</b></p><br><br><p><b>Essential</b></p><br><br><ul><li>Formal qualification in:<ul><li>Physical Training</li><li>Sports Science</li><li>Physical Education</li><li>Fitness Instruction</li></ul></li><li>Certified Fitness Instructor / Personal Trainer</li><li>Valid <b>First Aid, CPR, and AED certification or medical experience</b></li></ul><p><b>Desirable</b></p><br><br><ul><li>NEBOSH IGC / IOSH Managing Safely or equivalent</li><li>Experience working under <b>KBR IFMS contracts</b></li><li>Prior experience on <b>Majnoon or IOC operated sites</b></li><li>Mental health or wellbeing programme awareness</li></ul><br><p><b>Experience</b></p><br><br><ul><li>Minimum <b>3–5 years’ experience</b> supervising a fitness or training facility</li><li>Experience in <b>remote, industrial, or high‑risk environments</b></li><li>Oil &amp; gas, EPC, EPCM, or construction camp experience preferred</li></ul><br><p><b>Competencies &amp; Behaviours</b></p><br><br><ul><li>Strong HSSE awareness with proactive hazard identification</li><li>Demonstrates Shell and KBR safety leadership behaviours</li><li>High personal integrity and professionalism</li><li>Effective communicator with multicultural teams</li><li>Organised, resilient, and capable of working independently</li><li>Physically fit and able to safely demonstrate training techniques</li></ul><br><p><b>Working Conditions</b></p><br><br><ul><li>Remote onshore oil &amp; gas location</li><li>Rotational schedule (e.g. 28/28)</li><li>Camp accommodation</li><li>Hot and dusty environmental conditions</li><li>Flexible hours to support shift patterns</li></ul><br><p><b>HSSE &amp; Performance Expectations</b></p><br><br><ul><li>Zero harm mindset</li><li>Full compliance with:<ul><li>KBR HSSE Management System</li><li>IFMS contract obligations</li></ul></li><li>Immediate intervention for unsafe acts or conditions</li><li>Continuous improvement focus</li></ul><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, South America and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration. Role Overview We are looking for a commercially driven Sales Team Lead / Sales Manager to lead business growth across key MENA markets, with immediate focus on Iraq and the UAE. This role will be responsible for driving net deposit growth, client acquisition, team performance, and partner-led expansion across the Forex/CFD business. The successful candidate will lead frontline sales execution, coach and manage sales staff, and build strong relationships with retail clients, IBs, affiliates, and strategic partners. The role requires a hands-on leader who understands conversion, retention, trading-client behavior, and local market dynamics in the region. Key Responsibilities Lead and manage the sales team to achieve monthly, quarterly, and annual funded account, volume, and revenue targets. Drive new client acquisition through direct sales, referrals, IB networks, and affiliate partnerships. Build and execute country-level sales plans for Iraq and the UAE in line with wider MENA growth objectives. Coach, train, and monitor team members to improve lead conversion, follow-up quality, and client relationship management. Track daily sales activity, team productivity, deposit performance, and pipeline quality through CRM reporting. Develop strong relationships with high-value prospects, active traders, partners, and business introducers. Work closely with marketing, retention, dealing, and customer support teams to improve the full client journey from lead to funded trader. Ensure all sales activity follows internal compliance standards, approved scripts, and applicable local market requirements. Identify hiring needs, support onboarding, and help build a high-performance sales culture across the region. Provide regular market feedback on competitor activity, client objections, product demand, and growth opportunities. 4 7+ years of sales or business development experience in Forex, CFD, financial services, brokerage, or online trading. At least 2 years of experience leading, coaching, or supervising a sales team. Strong understanding of retail trading products, client onboarding funnels, deposit behavior, and sales conversion metrics. Experience managing direct sales and partner/IB channels. Proven ability to achieve acquisition and revenue targets in competitive markets. Strong stakeholder management and reporting skills. Arabic language ability is strongly preferred; English is required. Experience in UAE/MENA market is strongly preferred. Preferred Profile Existing network of IBs, affiliates, trader communities, or regional sales contacts. Experience in MetaTrader-based brokerage environments. Familiarity with MENA client expectations, relationship-led sales, and fast-response lead handling. Comfortable working in a target-driven, performance-led environment. What Success Looks Like Growth in funded accounts and first-time deposits. Higher team conversion from qualified leads to active clients. Expansion of regional IB and partner pipelines. Strong retention and revenue contribution from managed markets. Consistent execution discipline, reporting accuracy, and team development.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>7+ years of sales or business development experience in Forex, CFD, financial services, brokerage, or online trading. At least 2 years of experience leading, coaching, or supervising a sales team. Strong understanding of retail trading products, client onboarding funnels, deposit behavior, and sales conversion metrics. Experience managing direct sales and partner/IB channels. Proven ability to achieve acquisition and revenue targets in competitive markets. Strong stakeholder management and reporting skills. Arabic language ability is strongly preferred; English is required. Experience in UAE/MENA market is strongly preferred. Preferred Profile Existing network of IBs, affiliates, trader communities, or regional sales contacts. Experience in MetaTrader-based brokerage environments. Familiarity with MENA client expectations, relationship-led sales, and fast-response lead handling. Comfortable working in a target-driven, performance-led environment.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Position: Principal Well Engineer <br> Department: Wells<br> Location: Basra, Iraq<br> Duration: 12 months renewable <br> Rotation: 28/28<br> <br> <strong>Role synopsis</strong>&nbsp;<br> <br> The Principal Well Engineer reports to the Well Engineering Manager (WEM). The role will be responsible for supplying well engineering and well operation support across the Wells department. Responsibilities include the development and implementation of a bespoke Wells Management System (WMS), engineering and management of integrated well engineering projects across the drilling, workover and well services functions as well as providing peer review and guidance to the wider WE community.<br> <br> The individual shall have a broad experience base across drilling, workover and well services with a main experience base in one or more of these areas. A thorough understanding of Wells organisations and management systems in complex operations will be required; similarly a strong working relationship with the wells operations teams, subsurface, HSE, base management, reservoir engineering and contractors is essential. The individual should be adaptable and demonstrate a willingness to apply themselves across various wells functions.<br> <strong>Key accountabilities</strong>&nbsp;<ul><li>Creation, review and update of documents within the Wells Management System (WMS), standards and BOD’s under the direct guidance of the WEM</li><li>Project management and engineering of integrated engineering projects across the drilling, workover and well service functions working with various teams and stakeholders across multiple teams and departments.</li><li>The identification, evaluation and application of value enhancing, innovative and new technologies and continuous improvement initiatives across the Wells teams.</li><li>Lead problem-solving sessions with delivery teams, engineering and service providers to resolve challenges and manage change.</li><li>Consolidate performance reporting across Wells, structuring input from the various functions and presenting this in a clear and meaningful way on a regular basis.</li><li>Focal point for wellheads and Xmas trees contracts. Includes preparation and evaluation of tenders. Technical design and review ensuring fit-for-purpose design. Operational oversight.</li><li>Focal point for OCTG contracts. Includes preparation and evaluation of tenders. Technical design and review ensuring fit-for-purpose design.</li><li>Develop and initiate a WMS self-verification process.</li><li>Participate in HSE &amp; NPT incident root cause analysis, investigations and reporting.</li><li>Participate in planning of well control exercises.</li><li>Arrange and facilitate contractor performance improvement meetings as and when required.</li><li>Assurance of the technical integrity of operations and compliance with in-country law, policy, international standards and guidelines.</li><li>Develop (annual) WE departmental objectives for inclusion in AOP and report on progress throughout the year.</li><li>Initiate and or contribute to engineering research projects.</li><li>Provide additional technical input and support to various wells teams when required.</li></ul><strong>Criteria and Qualifications</strong><ul><li>Possesses international experience in the oil &amp; gas industry.</li><li>Educated to Bachelor of Science (Engineering) degree level, or equivalent.</li><li>A broad engineering and operations experience across drilling, workover, well services and well integrity with a main experience base in one or more of these areas.</li><li>Team player, fluent in English language with strong communication skills is essential.</li><li>Strong leadership.</li><li>Good interpersonal skills – peer reviews/consultation</li><li>Experience in developing, maintenance and improvement of Integrated Management Systems in the wells sphere.</li><li>Experience working for an international major operator preferred.</li><li>Knowledge of tender preparation and evaluation of wells contracts.</li><li>Effective and proficient communicator, both verbal (English language) and written.</li><li>Maintains a high standard of business integrity, professional behaviour and confidentiality.</li><li>Experience in PowerBI and Sharepoint.</li><li>Experience working in a Joint Venture environment and in a remote location.</li><li>Experience in tendering &amp; contracting. Demonstratable history of being part or leading a Technical Evaluation Team for tender evaluation (Technical only).</li><li>Experience working on land operations, and in the Middle East would be considered beneficial.</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is recruiting for an HSE Lead to join its Iraq business unit focusing on supporting the delivery of HSE activities as part of a broader asset Safety management program for major oil and gas operating assets.</p><br><p>This role is a full-time on-site role in Kirkuk, Iraq with travel requirement.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p>Wood is recruiting for an HSE Lead to join its Iraq business unit focusing on supporting the delivery of HSE activities as part of a broader asset Safety management program for major oil and gas operating assets.</p><br><p>This role is a full-time on-site role in Kirkuk, Iraq with travel requirement.</p><br><p><i><strong>#Wood #Iraq #Kirkuk #HSE Lead</strong></i></p><br><p><strong><u>The role</u></strong></p><br><p>This is an exciting opportunity for an experienced&nbsp;HSE Lead&nbsp;to join our Iraq Business Unit.</p><br><p><strong>Our Clients and Projects&nbsp;</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><p>Wood is an integral part of operations in Iraq, and we are continuing to grow our footprint across the country. With a 90-year heritage, 10 major contracts and over 850 employees, we have the skills, expertise and asset knowledge to support clients to deliver energy security and decarbonisation ambitions.&nbsp;</p><br><p>Wood excels in supporting our clients to deliver complex upstream and midstream oil and gas projects in Iraq delivering maintenance, modifications and engineering solutions. We are committed to decarbonising existing assets, producing cleaner energy and developing a sustainable national workforce, ensuring the long-term growth of the region.</p><br><p><strong><u>What we can offer</u></strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong> Delivered to high profile clients and complex projects in Iraq&nbsp;</li> <li><strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice&nbsp;</li> <li><strong>Competitive salary</strong> with regular salary reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance:&nbsp;</strong>Ensures inpatient and outpatient medical care is available should you require treatment.&nbsp;</li> <li><strong>Commitment to continued professional development;</strong> development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections</strong>: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones&nbsp;</li></ul><p><strong><u>Job Objectives:</u></strong></p><br><p><span>The HSE Lead will support the delivery of HSE &nbsp;activities as part of a broader asset Safety &nbsp;management programme for major oil and gas operating assets.</span></p><br><p><span>The role will be responsible for undertaking HSE assessments, supporting Safety studies, developing technical deliverables and providing engineering expertise to multidisciplinary teams involved in the operation and maintenance of oil and gas facilities.</span></p><br><p><span>The successful candidate will work as part of Wood's Iraq team and contribute to the ongoing Saftey, reliability and performance of critical production assets.</span></p><br><p><span><strong>Nationality Requirement:</strong> This position is open to&nbsp;<strong>Iraqi nationals only</strong>.</span></p><br><p><span><strong>Core Responsibilities:</strong></span></p><br><ul> <li><span>Review and acceptance of the Contractors HSE plan.&nbsp;</span></li> <li><span>Ensure the implementation of the Project HSE Management System (plans, procedures and specifications) and Contractual Security Requirements for all aspects of the work.</span></li> <li><span>Ensure that Operational HSE requirements are fully addressed in all aspects of design and that the design complies with TOTAL HSE Company Rules and General Specifications.&nbsp;</span></li> <li><span>Maintain a high awareness of industry and professional best practices.</span></li> <li><span>Provide specialist advice, supports and technical assistance to the Project Manager and Construction Manager on HSE matters.</span></li> <li><span>Monitor the DBOOM contractor, Pipeline installation contractor and subcontractor’s activities to ensure adherence to HSE requirements.</span></li> <li><span>Review all HSE procedures and follow up their strict implementation on Project scope and work sites.</span></li> <li><span>Take part to the Permit to Work daily and Toolbox Talks related to work activities.</span></li> <li><span>Full awareness of SIMOPS dossiers for simultaneous operations between Operations and Project.</span></li> <li><span>Participate in Job Risk Assessment, request new JRA’s, review, propose and ensure adequate risk mitigation measures, in full consideration of site operations. Ensure Job Risk Assessment findings are communicated, understood and implemented on site.&nbsp;</span></li> <li><span>Assist to Site Construction Project team with effective control on site construction yards (e.g., accommodation hygiene, potable water management, handling of chemicals/COSHH, H2S, health surveillance, management of hazardous substances, lifting etc.).</span></li> <li><span>Assist with supporting the required HSE competencies across the Site Construction Project team: support HSE Superintendent, APLO/SLS with organization trainings of the personnel on site.</span></li> <li><span>Participate in the preparation of material to enhance awareness on any areas for improvement.&nbsp;</span></li> <li><span>Ensure implementation of the incident / accident management system (reporting analysis, recommendations, development, of action plans and monitoring implementation.</span></li> <li><span>Conduct, Coordinate, participate and monitor all HSE audits, reviews, incident and accident investigation, etc.</span></li> <li><span>Assist with preparation and delivery of bridging documents to support the project teams&nbsp;</span></li></ul><br>Qualifications:<br><p><strong><u>Skills and Qualifications:</u></strong></p><br><p><strong>What makes you remarkable?&nbsp;</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.&nbsp;&nbsp;</p><br><p><strong>Expected:</strong></p><br><ul> <li><span>Bachelor’s degree in engineering or construction field.</span></li> <li><span>10 to 15 years of experience in the oil industry, with significant experience in HSE Management.</span></li> <li><span>Previous experience under SIMOPS works will be considered as a plus.</span></li> <li><span>Team player with ability to work collaboratively across complex project teams and interface between interdisciplinary departments and within an international team</span></li> <li><span>Kirkuk residency is preferred&nbsp;</span></li> <li><span>Fluent in English, Arabic is a plus</span></li></ul><p><span><strong>Personal attributes:</strong></span></p><br><ul> <li><span>The job holder shall be fully accountable and directly responsible for:</span></li> <li><span>Organizing frequent site visits and main subcontractors.</span></li> <li><span>Full implementation of approved Project HSE Plan and contractual HSE requirements in all activities of the Projects by company team, contractor and subcontractors.</span></li> <li><span>Creation of safety and security awareness and promotion of best practices with adequate emphasis on COMPANY Golden Rules.</span></li> <li><span>Ensuring adequate training of personnel involved in the work on HSE related matters.</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>As a Sales Executive - Protective &amp; Marine Iraq, you will support the growth of Jotun's Protective and Marine coatings business by developing strong customer relationships, identifying new business opportunities, and promoting Jotun's products, services, and solutions. Through effective account management and market development, you will contribute directly to sales growth, market share, and profitability.<br>This position is based in Iraq and reports to the Sales Manager Protective &amp; Marine - Middle East.<p>Responsibilities:</p><br><ul><li><p><span><span>Drive sales growth by promoting Jotun's Protective and Marine coating solutions and supporting key customer accounts across Iraq.</span></span></p><br></li><li><p><span><span>Build and strengthen relationships with customers, project owners, EPCs, consultants, and distributors.</span></span></p><br></li><li><p><span><span>Identifyand develop new business opportunities through market mapping, project follow-up, and territory development.</span></span></p><br></li><li><p><span><span>Monitor project progress, deliveries, and customer requirements to support successful project execution and customer satisfaction.</span></span></p><br></li><li><p><span><span>Prepare technical and commercial proposals and conduct product presentations to secure project specifications and business opportunities.</span></span></p><br></li><li><p><span><span>Follow up on collections and credit terms to support healthy business performance.</span></span></p><br></li><li><p><span><span>Maintain</span><span>accurate</span><span>CRM records and provide regular market intelligence and sales updates.</span></span></p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b>Qualifications</b></p><br><ul><li><p>Bachelor's degree</p><br></li><li><p><span><span>Minimum 4 years of sales experience within Protective Coatings, Marine Coatings, or related industrial sectors.</span></span></p><br></li><li><p><span><span>Strong experience in customer relationship management, project sales, and business development.</span></span></p><br></li><li><p><span><span>NACE or equivalent coating certification is considered an advantage.</span></span></p><br></li><li><p><span><span>Valid driver's license and willingness to travel as</span><span>required</span><span>.</span>&nbsp;</span></p><br></li><li><p><span><span>Fluent in Arabic and English. Kurdish is an advantage.</span></span></p><br></li></ul><p><b>What we offer</b></p><br><ul><li><p>Competitive compensation and benefits</p><br></li><li><p>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</p><br></li><li><p>Career development opportunities across multiple disciplines and geographies</p><br></li><li><p>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</p><br></li><li><p>A supportive and inclusive company culture where you can be your authentic self</p><br></li><li><p>A focus on having fun together through team buildings and social activities</p><br></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun MENA L.L.C<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>29.09.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun MENA, established in 2008, is the trading arm for Jotun in the MENA region. With a product range spanning four segments (decorative paints, marine, protective and powder coatings) in countries including Iraq, Jordan, Nigeria, Tanzania, Lebanon, Senegal and Ghana, we have established a leading position in the market over the years. We aim to further strengthen Jotun’s position in the region through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<p><h4>Role purpose</h4> <p>Provide senior leadership for IT integration, operations readiness and technology delivery across oil and gas and wider operational environments. The role has a strong bias towards IT programme and project management, PMO governance, delivery assurance, stakeholder alignment, vendor coordination and the controlled transition of technology services into steady-state operations.</p> <h4>Role summary</h4> <p><strong>Position title:</strong> IT Infrastructure / PMO Manager<br> <strong>Function:</strong> IT / IM / Digital Delivery / Operations Support<br> <strong>Primary focus:</strong> IT programme leadership, project delivery, PMO governance, operations readiness and service integration<br> <strong>Operating environment:</strong> Oil and gas field operations, production facilities, remote sites, corporate offices and wider business operations<br> <strong>Key technologies:</strong> Enterprise IT, infrastructure, networks, cloud, field connectivity, Huawei / ZTE, CCTV, access control, SCADA-adjacent systems and digital operations platforms<br> <strong>Key interfaces:</strong> Operations, Maintenance, Engineering, HSE, Procurement, Contracts, Cyber Security, Vendors, Client teams and delivery partners<br> <strong>Role level:</strong> Senior delivery and operations leadership role with programme, project and service integration accountability</p> <h4>Professional summary</h4> <p>Experienced IT Integration and Operations Manager with strong programme leadership, project management and PMO experience across complex oil and gas, industrial and wider business operations environments. Proven capability to lead multi-workstream technology delivery, infrastructure integration, operational readiness and service transition activities in challenging field and corporate settings.</p> <p>Skilled in establishing delivery governance, programme controls, project reporting, risk and issue management, dependency tracking, vendor coordination and stakeholder engagement. Able to translate business and operational requirements into structured IT delivery plans that support field productivity, operational continuity, cyber resilience and long-term service sustainability.</p> <p>Strong background in IT infrastructure, networks, cloud services, field technology integration, Chinese technology platforms such as Huawei and ZTE, CCTV and access control solutions, industrial connectivity and operations support services. Experienced in coordinating cross-functional teams and ensuring technology solutions are delivered safely, securely, on time and aligned with operational priorities.</p> <h4>Key skills & competencies</h4> <ul> <li><strong>Programme leadership:</strong> IT programme governance, multi-workstream delivery, executive reporting, delivery assurance and stakeholder alignment</li> <li><strong>PMO & project controls:</strong> Integrated planning, RAID management, dependency tracking, change control, benefits tracking, project dashboards and governance forums</li> <li><strong>Oil & gas operations:</strong> Technology delivery across field operations, production sites, remote locations, maintenance support and wider operational environments</li> <li><strong>IT integration:</strong> Infrastructure, network, cloud, end-user services, field connectivity, enterprise applications and service transition planning</li> <li><strong>Vendor & commercial delivery:</strong> Vendor governance, procurement support, contract coordination, service order tracking, supplier performance and delivery acceptance</li> <li><strong>Operational readiness:</strong> Cutover planning, mobilization, handover, support model design, service readiness and transition to operations</li> <li><strong>Risk & compliance:</strong> Project risk management, cyber security coordination, business continuity, disaster recovery and compliance alignment</li> </ul> <h4>Key responsibilities</h4> <p><strong>Programme leadership & delivery governance</strong><br> Lead IT programmes and strategic technology initiatives across oil and gas field operations, production facilities, corporate environments and wider business operations.<br> Establish programme governance, delivery cadence, reporting standards and escalation routes across multiple projects and workstreams.<br> Maintain integrated delivery plans covering milestones, dependencies, risks, issues, actions, decisions, resourcing and budget considerations.<br> Provide senior-level reporting to leadership and client stakeholders, including delivery status, critical path risks, decisions required and recovery actions.</p> <p><strong>PMO, project controls & assurance</strong><br> Develop and manage PMO-type frameworks including project charters, delivery dashboards, RAID logs, action trackers, change controls, dependency registers and benefits tracking.<br> Ensure consistent project management discipline across infrastructure, service transition, application, cyber security and digital delivery initiatives.<br> Drive project assurance reviews to confirm scope, schedule, cost, quality, risk, operational readiness and stakeholder acceptance criteria.<br> Support governance forums, steering committees and working groups with clear agendas, minutes, decision logs and follow-up actions.</p> <p><strong>IT integration & operations management</strong><br> Lead integration of IT infrastructure, networks, cloud services, end-user computing, field connectivity and operational support services into a cohesive delivery and support model.<br> Coordinate technology deployment across remote oilfield sites, production facilities, camps, offices, warehouses and operational support locations.<br> Ensure IT services are designed and transitioned into operations with appropriate support processes, service ownership, monitoring, documentation and escalation paths.<br> Align IT delivery with operations, maintenance, engineering, HSE and business priorities to minimize disruption and support reliable field performance.</p> <p><strong>Oil & gas and wider operations technology delivery</strong><br> Support technology planning and delivery for field operations, production support, maintenance execution, logistics, security, camp operations and wider industrial environments.<br> Coordinate deployment of ruggedized field IT, communications, surveillance, access control, industrial Wi-Fi, network connectivity and operational technology-adjacent systems.<br> Work with operations teams to define practical requirements, manage site constraints and deliver solutions suitable for remote, high-availability and safety-critical environments.<br> Support operational readiness, cutover planning and handover for new facilities, brownfield enhancements and transition activities.</p> <p><strong>Vendor, procurement & stakeholder management</strong><br> Manage delivery interfaces with vendors, system integrators, service providers and technology partners including Huawei, ZTE, CCTV, access control, network and cloud suppliers.<br> Support procurement, service order development, technical evaluation, delivery acceptance and contract performance monitoring.<br> Coordinate cross-functional stakeholders across IT, IM, Digital, Cyber Security, Operations, Maintenance, Engineering, Procurement and client teams.<br> Resolve delivery blockers through structured escalation, commercial coordination and clear ownership of actions.</p> <p><strong>Risk, cyber security & business continuity</strong><br> Ensure project delivery incorporates cyber security, data protection, resilience, backup, disaster recovery and business continuity requirements from the outset.<br> Maintain visibility of programme and operational risks, ensuring mitigation plans are documented, owned and progressed.<br> Coordinate with cyber security teams to ensure infrastructure, remote access, vendor connectivity and operational systems are reviewed and controlled.<br> Support incident response, recovery planning and service continuity arrangements for critical IT and operational support systems.</p> <p><strong>Team leadership & capability development</strong><br> Lead cross-functional IT delivery teams, coordinators, engineers, vendors and support resources to deliver agreed programme and operational outcomes.<br> Coach team members in project management discipline, delivery reporting, stakeholder communication and operational support expectations.<br> Promote a structured delivery culture focused on accountability, transparency, measurable progress and continuous improvement.<br> Support local capability development and knowledge transfer through documentation, mentoring and structured handover activities.</p> <h4>Education, certifications & professional development</h4> <p><strong>Education</strong><br> Bachelor degree in Information Technology, Computer Science, Engineering, Business Systems, Project Management or equivalent relevant experience.</p> <p><strong>Preferred certifications</strong><br> PMP, PRINCE2 Practitioner, MSP, AgilePM, Scrum Master or equivalent programme / project management certification.<br> ITIL Foundation or higher, with practical service transition and IT operations experience.<br> Microsoft Azure, Cisco, Huawei, ZTE, cloud, infrastructure or networking certifications would be advantageous.<br> Cyber security, business continuity or risk management certifications would be advantageous.</p> <h4>Technical proficiencies</h4> <p>Project and PMO tools: Microsoft Project, Jira, Azure DevOps, Primavera P6, Power BI, Excel dashboards and SharePoint action tracking.<br> Technology domains: networks, servers, cloud, end-user computing, field connectivity, CCTV, access control, industrial Wi-Fi and SCADA-adjacent infrastructure.<br> Vendor platforms: Cisco, Huawei, ZTE, Microsoft, VMware, Azure, AWS, Alibaba Cloud and common oilfield technology ecosystems.</p> <h4>Suggested KPIs</h4> <ul> <li><strong>Programme delivery:</strong> Milestones delivered against approved baseline – Improve predictability and delivery confidence</li> <li><strong>PMO control:</strong> RAID items, actions and decisions tracked to closure – Strengthen governance and accountability</li> <li><strong>Operational readiness:</strong> Services transitioned with approved support model and documentation – Reduce post-go-live instability</li> <li><strong>Stakeholder management:</strong> Leadership reporting, decision papers and governance forums delivered on schedule – Improve alignment and timely decision-making</li> <li><strong>Vendor performance:</strong> Supplier deliverables accepted against scope, quality and schedule – Increase vendor accountability and delivery assurance</li> <li><strong>Risk reduction:</strong> High-priority delivery and operational risks mitigated – Protect service continuity and field operations</li> </ul> <h4>Languages</h4> <p>English: Fluent<br> Arabic: Advantageous</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Plan Maintenance: Update project timelines and task lists weekly based on updates from the team; flag any delayed tasks to the Project Manager.<br> Status Tracking: Assist in compiling weekly status updates, gathering inputs from team members, and ensuring data is ready for the weekly RAG (Red/Amber/Green) report.<br> Log Management: Maintain and update the project tracking logs (Action Items, Risks, and Issues) weekly, ensuring deadlines and owners are clearly assigned.<br> Meeting Support: Schedule governance meetings, document clear minutes of the meeting (MoM), and distribute the action tracker to attendees within 24 hours.<br> Document Control: Organize and maintain all project documentation in the central repository, ensuring files are properly named and easy to find for audits.<br> Team Coordination: Follow up daily/weekly with cross-functional team members or vendors on pending tasks and action items to keep deadlines on track.<br> Experience: +1 years of experience in project coordination, PMO support, or technology tracking; basic understanding of fintech or IT environments is a plus.<br> Tooling: Familiarity with standard project management tools (e.<br>g., Jira, Asana, Trello, MS Project) to update task lists and timelines.<br> Governance Discipline: Strong organizational skills with experience updating and maintaining basic tracking logs (tasks, risks, and meeting minutes).<br> Languages: Fluent in Arabic; strong professional English communication skills (written and verbal).<br></span> </div>

<p>Under general supervision: Responsible for HAL contractual operations at the well site. Understands objectives of the well services operation and takes actions required to accomplish the objective. Responsible for reporting and protects the health and safety of employees, contractors, and the general public from harm resulting from operations. Protects the environment from damage resulting from operations. Coordinates work of product services lines and 3rd party subcontractors to meet engineered well design. Supervises day-to-day field operations at the well site. Matrix manager for HSE and logistics personnel on location. Maintains a high profile and leadership in HSE by active participation in HSE audits, inspections and reviews in accordance with the HSE Plan. Participates in and facilitate incident and near miss investigations, Validation of closed corrective actions and audit open items. Responsible for move-in and rig up, rig down and move-out of equipment. Directs well operations processes. Manages field operations to accomplish specified well services objectives within agreed-on time and cost objectives. Prepares a documented 7 day look ahead for equipment, materials, and personnel for the well operations every day.</p><p>Additional Role Responsibilities: (1).In charge of management all the service order related wells; (2).Contact with discipline engineer of Company regarding to the technical issue of Service order; (3).Establish a working relationship and lines of communication with the supervisor to implement overall construction configuration management; (4).Responsible for quantity take-off, control, tracking, reporting and forecasting; (5).Specify the criteria for construction of facilities as required; (6).Review material receiving reports and warehousing to assure delivery of correct materials; (7).Coordinate and monitor the interfaces for data exchange to support the construction plan and the project controls program requirements at the jobsite; (8).Develop and manage the construction quality program; (9).Review Sub-Contractor's proposal for service order; (10).Coordinate with Subcontractors to plan/support construction schedules; (11).Plan and recommend procedures to be implemented by Subcontractor to ensure construction operations are within requirements of engineering design and specifications; (12).Coordinate subcontract activities to ensure materials, equipment and quality comply with design plans and specifications; (13).Preparation of all required related to QA/QC documentation; (14).Management and coordinate of local employee.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Position requires current IADC or IWCF supervisory well control certification. Requires a high school diploma and a minimum of five years of rig site experience with at least three years of operational management experience. Undergraduate degree is preferred.</p><p>Preferred Experience: Minimum of 10-years relevant experience in their discipline or in an operations environment within the oil &amp; gas industry.</p>

<p>Under general supervision: Responsible for HAL contractual operations at the well site. Understands objectives of the well services operation and takes actions required to accomplish the objective. Responsible for reporting and protects the health and safety of employees, contractors, and the general public from harm resulting from operations. Protects the environment from damage resulting from operations. Coordinates work of product services lines and 3rd party subcontractors to meet engineered well design. Supervises day-to-day field operations at the well site. Matrix manager for HSE and logistics personnel on location. Maintains a high profile and leadership in HSE by active participation in HSE audits, inspections and reviews in accordance with the HSE Plan. Participates in and facilitate incident and near miss investigations, Validation of closed corrective actions and audit open items. Responsible for move-in and rig up, rig down and move-out of equipment. Directs well operations processes. Manages field operations to accomplish specified well services objectives within agreed-on time and cost objectives. Prepares a documented 7 day look ahead for equipment, materials, and personnel for the well operations every day.</p><p>Additional Role Responsibilities: (1).In charge of management all the service order related wells; (2).Contact with discipline engineer of Company regarding to the technical issue of Service order; (3).Establish a working relationship and lines of communication with the supervisor to implement overall construction configuration management; (4).Responsible for quantity take-off, control, tracking, reporting and forecasting; (5).Specify the criteria for construction of facilities as required; (6).Review material receiving reports and warehousing to assure delivery of correct materials; (7).Coordinate and monitor the interfaces for data exchange to support the construction plan and the project controls program requirements at the jobsite; (8).Develop and manage the construction quality program; (9).Review Sub-Contractor s proposal for service order; (10).Coordinate with Subcontractors to plan/support construction schedules; (11).Plan and recommend procedures to be implemented by Subcontractor to ensure construction operations are within requirements of engineering design and specifications; (12).Coordinate subcontract activities to ensure materials, equipment and quality comply with design plans and specifications; (13).Preparation of all required related to QA/QC documentation; (14).Management and coordinate of local employee.</p><p><strong>Desired Candidate Profile</strong></p><p>Position requires current IADC or IWCF supervisory well control certification. Requires a high school diploma and a minimum of five years of rig site experience with at least three years of operational management experience. Undergraduate degree is preferred.</p><p>Preferred Experience: Minimum of 10-years relevant experience in their discipline or in an operations environment within the oil &amp; gas industry.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior HSE Officer performs execution of Safety Practices and procedures which includes implementation of PHS, CEMP plans, accomplishing task analysis, evaluation of hazardous conditions, recommendation of control measures, and investigation of accidents/incident, implementation of training programs and safeguard execution of work to ensure a safe working environment. Assists Project HSE Manager / HSE Engineer in health and safety management and its necessity.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and implement HSE policies, procedures, and programs to ensure compliance with regulations and standards.</p><br> <p>Conduct risk assessments and audits to identify hazards, evaluate risks, and implement control measures.</p><br> <p>Lead incident investigations, root cause analyses, and corrective action planning to prevent recurrence.</p><br> <p>Provide HSE training and education to employees to promote a culture of safety and environmental stewardship.</p><br> <p>Monitor and evaluate HSE performance metrics, track trends, and analyze data to measure progress and identify areas for improvement.</p><br> <p>Liaise with regulatory agencies, clients, and stakeholders on HSE matters, ensuring compliance with legal and contractual requirements.</p><br> <p>Prepare HSE reports, presentations, and documentation for internal and external stakeholders, communicating key findings and recommendations.</p><br> <p>Conduct HSE inspections and audits to ensure compliance with regulations, standards, and best practices.</p><br> <p>Drive continuous improvement in HSE performance through the implementation of best practices, lessons learned, and feedback mechanisms.</p><br> <p>Provide HSE guidance and support to management, department heads, and project teams, promoting a proactive approach to risk management and HSE excellence.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Thorough understanding of health, safety, and environmental regulations, standards, and best practices.</p><br> <p>Strong leadership and communication skills to effectively lead HSE initiatives and communicate requirements to stakeholders.</p><br> <p>Technical expertise in conducting risk assessments, incident investigations, and implementing control measures.</p><br> <p>Analytical skills to evaluate HSE performance metrics, track trends, and identify areas for improvement.</p><br> <p>Ability to develop and deliver effective HSE training programs to promote awareness and compliance among employees.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality_321977507<br>Leadership_321977503<br>Fire Hazard Inspections L2<br>Safety Inspections L2<br>Incident Investigations L2<br>Worker Health and Safety L2<br>Agility<br>Safety Education Programs L2<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Civil Engineering or any related field<br>Certificate in NEBOSH or Level 6 Diploma in OHS<br><br><br><br> </div>

<p>We are seeking a results-driven Field Sales Manager to lead our sales operations in Baghdad, Iraq. In this pivotal role, you will oversee field sales activities, manage a high-performing sales team, and drive revenue growth through strategic customer engagement and market expansion. You will be responsible for developing and executing sales strategies that align with organizational objectives while maintaining strong relationships with key clients and stakeholders in the region.</p><p>Lead, mentor, and motivate a team of field sales representatives to achieve and exceed sales targets and performance metrics</p><p>Develop and implement comprehensive sales strategies tailored to the Baghdad market and regional opportunities</p><p>Manage territory assignments and ensure optimal coverage to maximize market penetration and customer acquisition</p><p>Conduct regular performance reviews and provide coaching to team members to enhance their skill set and professional development</p><p>Build and maintain strong relationships with key clients, ensuring customer satisfaction and long-term partnership success</p><p>Analyze market trends, competitor activities, and customer feedback to identify growth opportunities and inform strategic decisions</p><p>Prepare accurate sales forecasts, reports, and presentations for senior management using data-driven insights</p><p>Negotiate contracts and close high-value deals while ensuring profitability and compliance with company policies</p><p>Coordinate with internal departments including marketing, operations, and customer service to support sales initiatives</p><p>Monitor sales metrics, KPIs, and pipeline health to ensure accountability and continuous improvement</p><p>Represent the organization professionally at industry events, trade shows, and client meetings within the region</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in field sales management or senior sales role with demonstrated success in achieving sales targets</p><p>Strong leadership and team management capabilities with experience building and developing high-performing sales teams</p><p>Excellent negotiation and closing skills with a track record of successful deal completion</p><p>Proficiency in CRM software and sales analytics tools for tracking performance and managing customer relationships</p><p>Strong analytical and strategic planning abilities with the capacity to develop actionable sales strategies</p><p>Exceptional communication and interpersonal skills with the ability to influence and motivate diverse audiences</p><p>Knowledge of the Baghdad market or Middle Eastern business environment is highly desirable</p><p>Demonstrated ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment</p><p>Customer-focused mindset with a commitment to delivering exceptional service and building lasting client relationships</p><p>Proficiency in Microsoft Office Suite and experience with sales reporting and forecasting tools</p><p>Ability to travel within the region as required for client meetings and team management</p><p>Fluency in English; Arabic language skills are preferred</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq actively recruiting to hire a Indirect Sales Account Executive – Diyala who is responsible for following up and managing the distributor's indirect sales operations in terms of adding and following up on the performance of points of sale and the mechanism of product distribution, in addition to achieving the set targets and raising the level of spread and quality of sales, in addition to following up on the market intelligence and competitive activities, plus analyzing consumer requirements. Also, understand and abide by applicable policies and procedures with the aim of achieving plans and objectives.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Indirect Sales strategy and plans and participate in the achievement of objectives and targets</span></p><br></li><li><p><span>Implement Indirect Sales policies and procedures to ensure the fulfilment of organizational requirements whilst delivering high-quality services.</span></p><br></li><li><p><span>Gain and maintain a thorough understanding of the Zain IQ product base</span></p><br></li><li><p><span>Conduct regular visits to defined POSs as per the journey plan to collect market intelligence related to competitive activities in the market also to monitor top signages and billboards commercials of competitor.</span></p><br></li><li><p><span>Monitor and report consumers’ feedback at defined POSs on Zain IQ products, log and follow up on any consumer complaint</span></p><br></li><li><p><span>Ensure owner engagement with Zain IQ products and full awareness of consumers' detailed benefit plans</span></p><br></li><li><p><span>Draft rejected contract report per distributor and inform the distributor about the number of rejected contracts status, conduct comprehensive awareness-raising to ensure proper activation and avoid repeating such mistakes.</span></p><br></li><li><p><span>Inform distributors on a daily basis about documentation discrepancies to adjust documents to match the documentation received from the archive side.</span></p><br></li><li><p><span>Inform the distributors about SIM irregularities and vouchers inaccuracies</span></p><br></li><li><p><span>Report urgent and important issues as well as distributors' inquiries and concerns to the Account Manager for advice on the best course of action.</span></p><br></li><li><p><span>Identify daily activation account per distributor and inform the distributors on a daily basis of their status report on the SIM-activated</span></p><br></li><li><p><span>Escalation and follow-up of Network issues and prepare a business Plan.</span></p><br></li><li><p><span>Monitor MBB availability, Achievement and new sites promotional campaign.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>Up to 2 years of experience in a related field</span></p><br></li><li><p><span>Ability to work out of the office.</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral &amp; Written Communication</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br><br> Additional Information for Internal Employees <br> <span>0</span> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><b><span><span><span>T</span></span></span></b><span><span><span>o train and nurture all nursing personnel, guiding staffing procedures, setting objectives and long-term educational goals for the nursing department.</span></span></span></p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><ul> <li><span><span><span><span>Develop, coach, coordinate and evaluate educational programs with full accountability.&nbsp;</span></span></span></span></li> <li><span><span><span><span>Directs and designs curriculums to train and update skills and knowledge of in-service nurses.</span></span></span></span></li> <li><span><span><span><span>Collaborate with clinical nurse manager/clinical coordinator to assess educational needs of staff, plan and provide continuous competency assessment of staff.&nbsp;</span></span></span></span></li> <li><span><span><span><span>Researching and remaining up to date on clinical practices</span></span></span></span></li> <li><span><span><span><span>Educating the technical and patient care staff in using new technology.</span></span></span></span></li> <li><span><span><span><span>Ensures programs developed and implemented promote professional growth and competency of nursing personnel, as well as assist the organization to attain strategic goals. </span></span></span></span></li> <li><span><span><span><span>Provide clinical, educational, and administrative resource to all levels of nursing personnel.&nbsp;</span></span></span></span></li> <li><span><span><span><span>Develop and support preceptors in their roles as appropriate.&nbsp;</span></span></span></span></li> <li><span><span><span><span>Provide mentorship to identified nurses and staff. </span></span></span></span></li> </ul> <br><br><u><b>Job Responsibilities 2</b></u> <br><ul> <li><span><span><span><span>Provide input into the development and implementation of the department’s policies, systems, processes, and procedures, identifying potential areas of improvement, to support an efficient and effective operation.</span></span></span></span></li> <li><span><span><span><span>Contribute to the development and execution of the department’s short to mid-term plans to ensure alignment with the division’s strategic priorities and contribute to the development of annual business plans for the assigned areas of responsibility to support the achievement of financial objectives.</span></span></span></span></li> <li><span><span><span><span>Monitor, control, and report key performance indicators related to the department, to track performance and recommend corrective actions.</span></span></span></span></li> <li><span><span><span><span>Manage the performance management, career progression and activities of direct reports by setting annual objectives, identifying training opportunities, mentoring, coaching, and providing constructive feedback to improve their performance.</span></span></span></span></li> <li><span><span><span><span>Contribute with ideas that support an efficient and effective structure and resource allocation for the department, to ensure smooth workflow of operational processes and optimal utilization of resources.</span></span></span></span></li> </ul> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>• Certification as a registered nurse</p><br> <p>• Ability to assess educational needs and design and develop responsible curricula.</p><br> <p>• Any additional certification in healthcare administration will be considered an advantage.</p><br> <p>• Valid nursing license</p><br> <p>• In-depth knowledge of hospital procedures</p><br> <p>• Outstanding patient management skills</p><br> <p>• Excellent communication and leadership skills</p><br> <p>• Great organizational and time management</p><br> <p>• Problem solver with a positive attitud</p><br> <p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p><span><span><span>Minimum 8 years of experience in Nursing(required)</span></span></span></p><br> <p><span><span><span>3 Years Managerial Experience</span></span></span></p><br> <p><span><span><span>Minimum 2 years in GCC (preferred)</span></span></span></p><br> <br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Build High-Performing Teams<br>Agility<br>Provide Direction<br>Quality Standards and Guidelines L4<br>Licensing and Accreditation L4<br>Needs Assessment and Gap Analysis L4<br>Learning Management L4<br>Evaluation and Assessment L4<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree<br>Master's degree in Nursing or Business Administration<br><br><br><br> </div>

<p>Role Overview :</p><ul><li><p>The Manager - Operations will be responsible for managing the Visa Application Unit, ensuring optimal efficiency and productivity through the implementation of effective operational strategies and process improvements. Additionally, the role involves supervising day-to-day activities, managing resources, and driving performance to meet organizational goals and service standards.</p></li></ul><br><p>Job Responsibilities :</p><p><strong>Business Unit and Financial Management</strong>&nbsp;</p><ul><li><p>Oversee the entire business unit, ensuring overall operational success.&nbsp;</p></li></ul><ul><li><p>Ensure the unit’s profitability and meet targets set by the Zone/Region.&nbsp;</p></li></ul><ul><li><p>Manage the unit’s expense budgets and allocated resources effectively.&nbsp;</p></li></ul><ul><li><p>Enhance and maintain ongoing Value-Added Services to meet monthly and annual targets.&nbsp;</p></li></ul><ul><li><p>Update and track productivity and Value-Added Services Conversion Grid on a weekly/monthly basis for performance reviews.&nbsp;</p></li></ul><ul><li><p>Forecast manpower requirements, particularly for peak season hiring needs.&nbsp;</p></li></ul><p><strong>Process and Team Management</strong>&nbsp;</p><ul><li><p>Adhere to all existing processes and meet the defined Service Level Agreements.&nbsp;</p></li></ul><ul><li><p>Mentor teams to ensure adherence to all SOPs and processes, in line with organizational and ISO standards.&nbsp;</p></li></ul><ul><li><p>Align teams with objectives listed in the Team Objective Tracker and ensure their contribution toward achieving these goals.&nbsp;</p></li></ul><ul><li><p>Implement process improvements to enhance quality and efficiency within the unit.&nbsp;</p></li></ul><ul><li><p>Lead the implementation of new processes in the Visa Application Centre(s).&nbsp;</p></li></ul><ul><li><p>Oversee regular product and process training for staff, including coaching and development.&nbsp;</p></li></ul><ul><li><p>Ensure staff attendance at HR-scheduled training and conduct Internal Process Certifications (OCLs) to monitor effectiveness.&nbsp;</p></li></ul><p><strong>Relationship Building and Innovation</strong>&nbsp;</p><ul><li><p>Build and maintain strong business relationships with Consulate officials.&nbsp;</p></li></ul><ul><li><p>Encourage the team to share innovative ideas and best practices.&nbsp;</p></li></ul><ul><li><p>Collaborate with the Value-Added Services team to develop new revenue channels.&nbsp;</p></li></ul><ul><li><p>Manage both physical and data security at the Application Centre, ensuring adherence to the Corporate Security Policy and pre-empting potential breaches.&nbsp;</p></li></ul><ul><li><p>Coordinate with support functions (Administration, Human Resources, Finance, etc.) as needed.&nbsp;&nbsp;</p></li></ul><p><strong>Environment, Social & Governance</strong>&nbsp;</p><ul><li><p>Promote judicious use of natural resources.&nbsp;</p></li></ul><ul><li><p> Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines&nbsp;</p></li></ul><p><strong>Anti Bribery Management Systems (ABMS)</strong>&nbsp;</p><ul><li><p> Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.&nbsp;</p></li><li><p>a. Understanding of ethical standards and the importance of integrity in business practices.  &nbsp;</p></li><li><p>b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual.&nbsp;</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualification and Experience</strong></p><p>Education: Minimum: Graduate or global equivalent degree Additional: Postgraduate or global equivalent degree.</p><p><br></p><p>Experience: 4 – 8 years of relevant experience in Operations and Customer Services in the Service or Hospitality Industry or similar industry.</p><p><br></p><p>Knowledge & Key skills:</p><ul><li><p>Basic knowledge of Computers and work with MS Office efficiently</p></li><li><p>Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness.</p></li><li><p>Should be Turkish speaker </p><p><br></p></li></ul>

<p>The Technical Support Engineer will be the first point of contact with the customer, he/she will be responsible for the following :</p><p>1- Answering customers calls in a professional manner.</p><p>2-Take ownership of customer issues reported and see problems through to resolution by coordinating with relevant teams.</p><p>3- Diagnose, troubleshoot and identify solutions to resolve customer issues in L1 &amp; L2.</p><p>4-Provide fast and accurate feedback to customers.</p><p>5- Taking all the necessary information required as per the instructions of the relevant teams ( Implementation and Technical).</p><p>6- Following up on helpdesk tickets in a daily manner and updating the customer about their ticket`s status regularly.</p><p>7- Creating and managing a knowledge base of prior issues faced and incrementally start applying solutions directly when applicable.</p><p>8- Ensure proper recording and closure of all issues.</p><p>9- Provide weekly and monthly reports.</p><p>10- Troubleshoot and respond to system requests by providing detailed resolutions to supported customers within the pre-determined time frame of the contracted service level agreement.</p><p>11- Follow through with customers whose issues are not closed to Identify solutions to work around open issues that are under investigation or pending resolution to the tickets assigned by a Team Lead or Manager.</p><p><strong>Desired Candidate Profile</strong></p><h3>Requirements:</h3><ul><li>Candidates must have at least Bachelor degree in the following: Computers Engineering, IT Engineering, Software Engineering, Business administration, Accounting, finance or Computer Science.</li><li>Excellent communication skills</li><li>Excellent written and verbal English skills is essential.</li><li>Basic Knowledge in Linux Distributions.</li><li>Good organization skills.</li><li>Experience in Technical Documentation is a plus.</li><li>Experience in working with Developers and Software Engineers is a plus.</li><li>Ability to learn fast and execute accordingly.</li><li>Prior knowledge in Odoo ERP is a plus.</li></ul><h3>Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise</h3><h3>Responsibilities</h3><ul><li>Answering customers calls in a professional manner.</li><li>Solve basic requests and issues</li><li>Ensure proper recording and closure of all issues.</li><li>Provide weekly and monthly reports.</li><li>Provide fast and accurate feedback to customers.</li><li>Creating and managing a knowledge base of prior issues.</li></ul><h3>Must Have</h3><ul><li>Bachelor Degree or Higher in IT or related fields</li><li>Basic Knowledge in Linux Distributions.</li><li>Perfect written English</li><li>Highly creative and autonomous</li><li>Good organization skills.</li></ul><h3>Nice to have</h3><ul><li>Experience in Technical Documentation.</li><li>Additional languages</li><li>Experience in working with Developers and Software Engineers.</li><li>Prior knowledge in Odoo ERP.</li></ul><h3>What's great in the job?</h3><p>Great team of smart people, in a friendly and open culture</p><p>No dumb managers, no stupid tools to use, no rigid working hours</p><p>No waste of time in enterprise processes, real responsibilities and autonomy</p><p>Expand your knowledge of various business industries</p><p>Create content that will help our users on a daily basis</p><p>Real responsibilities and challenges in a fast-evolving company</p>

<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><p>An Online Account Manager is a person who is responsible for the management of sales and relationships with merchant exclusively through virtual. This role requires a strong focus on tele sales skills and exceptional customer support to ensure client satisfaction. They are assigned a company's existing merchant's accounts.</p><p>Responsibilities:</p><ul><li>Serve as the lead point of contact for all Merchants on account management matters.</li><li>Handle and nurture client relationships exclusively through phone and online communication.</li><li>Utilize effective tele sales techniques to drive account growth and revenue.</li><li>Ensure the timely and successful delivery of our solutions according to merchant needs and objectives.</li><li>Demonstrate proficiency in using online platforms, CRM systems, and other digital tools.</li><li>Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues.</li><li>Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to Toters platform and highlighting to existing customers the value of being on our platform.</li><li>Collaborate with the Business Development team to identify and grow opportunities.</li><li>Communicating with merchants to understand their needs and explain product value.</li><li>Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues</li><li>Maintaining updated knowledge of company products and services.</li><li>Resolving complaints and preventing additional issues by improving processes.</li><li>Identifying industry trends.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>BA/BS degree in Business Administration, Sales or relevant field.</li><li>Proven experience in tele sales, account management, or a related field.</li><li>Strong customer support and problem-solving skills.</li><li>Conduct online training sessions to educate clients about products and services.</li><li>Solid experience with CRM software and MS Office (particularly MS Excel).</li><li>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.</li><li>Exceptional virtual communication skills and responsiveness.</li><li>Strong verbal and written communication skills.</li><li>Technical proficiency in using online platforms and digital tools.</li><li>Good command of English and Arabic (oral and written).</li><li>Extensive, accurate product knowledge.</li></ul>