Quality Control Manager Jobs in Iraq
141 Jobs Found
<p>The Executive Director of the Restaurant</p><p> </p><p>We are seeking an executive director with extensive experience in managing and operating restaurants, capable of leading the team, developing performance, and achieving the highest levels of quality and profitability, with the ability to make strategic decisions and supervise all operational processes.</p><p> </p><p><strong>Responsibilities</strong></p><p> </p><p>Manage and operate all restaurant departments and supervise them.</p><p>Develop operational and strategic plans and monitor their implementation.</p><p>Monitor sales and profits, reduce waste and costs.</p><p>Supervise department managers and staff and evaluate their performance.</p><p>Develop work systems and standard operating procedures (SOP).</p><p>Ensure quality of food, service, and cleanliness according to the highest standards.</p><p>Prepare and analyze daily, weekly, and monthly reports.</p><p>Monitor inventory, purchases, and costs.</p><p>Set key performance indicators (KPIs) and track their achievement.</p><p>Resolve operational problems and make timely decisions.</p><p>Supervise marketing campaigns and increase sales.</p><p>Ensure compliance with health and safety regulations and guidelines of regulatory authorities.</p><p> </p><p><strong>Required Qualifications</strong></p><p> </p><p>Bachelor’s degree in Business Administration, Hotel Management, or a related field.</p><p>At least 5 years of experience in restaurant management, including two years in a leadership role.</p><p>Experience in managing teams, sales, and budgets.</p><p>Strong leadership and decision-making abilities.</p><p>Excellent communication, organizational, and problem-solving skills.</p><p>Proficiency in computer use and Microsoft Office; experience with restaurant management systems (POS and ERP) is preferred.</p><p> </p><p> </p><p><strong>Benefits</strong></p><p> </p><p>A competitive salary based on experience and competence.</p><p>Incentives and rewards tied to performance and achieving objectives.</p><p>Opportunity for career development in a professional environment.</p>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Senior QA/QC Manager leads in the development of strategies and processes of QA/QC department by implementing policies, procedures, regulations of quality control work and supervisory techniques to ensure that work is executed within specific methods, project quality plan guidelines and procedures that can assure high quality of services and products, customer satisfaction, continuous improvement of processes and services.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Prepare and maintain project QA/QC plan to meet the project quality requirements.</p><br>
<p>Establish project quality objectives in line with IMS corporate objectives; monitors submittal status of QA/QC reports and reviews all technical submittals.</p><br>
<p>Build and implement a control system for suppliers and subcontractors and conducts site audits.</p><br>
<p>Attend all required/related meetings and arranges all project Quality requirements with the project owner, consultant, and project management team.</p><br>
<p>Oversee the review material submittals and method statements submitted by the contractor to ensure the quality requirements set on the project is met.</p><br>
<p>Prepare the project QA/QC plan and supervise all amendments and revisions in order to meet the project quality requirements and client’s expectations.</p><br>
<p>Ensure to prepare the project QA/ QC plan within 30 days from the start of contract and get it approved from the consultant.</p><br>
<p>Prepare the project QA/QC plan and supervise all amendments and revisions in order to meet the project quality requirements and client’s expectations.</p><br>
<p>Ensure to prepare the project QA/ QC plan within 30 days from the start of contract and get it approved from the consultant.</p><br>
<p>Ensure that review is undertaken on a quarterly or on a need basis.</p><br>
<p>Ensure to supervise all amendments and track and record revisions to the QA/ QC plan after any amendment and issue to all concerned parties.</p><br>
<p>Establish project quality objectives in line with IMS corporate objectives and ensure to monitor submittals of QA/QC reports.</p><br>
<p>Ensure to prepare, review and amend quality objectives as per client requirements within 30 days of the start of the project and ensures its alignment with corporate QMS objectives.</p><br>
<p>Build and implement a control system for suppliers and subcontractors</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Identifies staff development and training needs and ensures that trainings are obtained.</p><br>
<p>Ensures to prepare during the beginning of the project the project training matrix and ensure that all trainings are carried out as planned.</p><br>
<p>Ensures to monitor the effectiveness of the trainings on a need basis or minimum bi- annual basis.</p><br>
<p>Manages to attend all required/related meetings and arrange all project Quality requirements with the project owner, consultant, project management.</p><br>
<p>Ensures 100% coordination with project owner/ consultant/project management at all times and ensure that weekly scheduled meetings are carried out, and all records are documented; attendance sheets, minutes …etc.</p><br>
<p>Ensures that all actions recorded in the minutes of meetings are followed up.</p><br>
<p>Implements IMS procedures at project sites.</p><br>
<p>Ensures that all QMS processes are followed, all approved forms are filled and all documents are generated as per the company procedures.</p><br>
<p>Ensures that QMS trainings are carried out for all concerned staff of the project and all site staff and new joiners are complying 100% with the QMS requirements.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Comprehensive understanding of quality assurance and quality control principles, methodologies, and regulatory requirements.</p><br>
<p>Strong leadership and managerial skills to oversee QA/QC teams, develop processes, and ensure compliance with standards.</p><br>
<p>Excellent analytical abilities to identify quality issues, analyze root causes, and implement corrective actions.</p><br>
<p>Proficiency in quality management systems and tools to monitor and improve product quality and processes.</p><br>
<p>Effective communication and collaboration skills to liaise with internal teams, suppliers, and regulatory agencies to maintain quality standards.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Quality Assurance L4<br>Statistical Quality Control L4<br>Sub-contractor Quality Management L4<br>Total Quality Management L4<br>QA Audits L4<br>Build High-Performing Teams<br>Provide Direction<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Civil Engineering or in any Engineering related discipline (e.g. Mechanical, Electrical)<br>Professional Qualification in Lead Auditor certification (ISO 9001 or equal) or ASQC certification (CQM/CQE).<br><br><br><br>
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<p>The Project Planning & Cost Engineer is responsible for developing, implementing, and maintaining project planning, scheduling, budgeting, and cost control systems for oil and gas projects. The role includes preparing project schedules and cost forecasts, monitoring project performance, analyzing cost variances, reviewing contractor invoices and change orders, preparing management reports, supporting risk assessments, and coordinating with engineering, procurement, construction, and project management teams to ensure projects are delivered safely, on time, and within budget.</p><p>Bachelor's degree in Engineering, Project Management, Construction Management, Finance, or a related discipline. Minimum of 5 years of experience in project planning and cost engineering within the Oil & Gas, Energy, EPC, Construction, or Industrial sectors. Strong knowledge of project scheduling, budgeting, forecasting, earned value management, and cost control. Proficient in Primavera P6, Microsoft Project, SAP, Oracle, or equivalent project management software. Excellent analytical, reporting, communication, and problem-solving skills. Professional certifications such as PMP, CCP, PSP, or AACE are highly desirable.</p>
<p>The Project Planning & Cost Engineer is responsible for developing, implementing, and maintaining project planning, scheduling, budgeting, and cost control systems for oil and gas projects. The role includes preparing project schedules and cost forecasts, monitoring project performance, analyzing cost variances, reviewing contractor invoices and change orders, preparing management reports, supporting risk assessments, and coordinating with engineering, procurement, construction, and project management teams to ensure projects are delivered safely, on time, and within budget.</p><p>Bachelor's degree in Engineering, Project Management, Construction Management, Finance, or a related discipline. Minimum of 5 years of experience in project planning and cost engineering within the Oil & Gas, Energy, EPC, Construction, or Industrial sectors. Strong knowledge of project scheduling, budgeting, forecasting, earned value management, and cost control. Proficient in Primavera P6, Microsoft Project, SAP, Oracle, or equivalent project management software. Excellent analytical, reporting, communication, and problem-solving skills. Professional certifications such as PMP, CCP, PSP, or AACE are highly desirable.</p>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. </p><br><br>Job Description<br><ul><li>Collaborate with other departments locally and centrally in order to achieve business objectives.</li><li>Ensure that all employees receive the designated food safety & quality training. Deliver and share the training materials, templates, procedures.</li><li>Conduct food and health and safety inspections and investigations by compiling and analyzing data of potential hazards, unsafe conditions or environmental concerns and share findings.</li><li>Support in resolving serious customer complaint escalation processes locally.</li><li>Support in coordination for withdrawals and recalls of products and serious incidents.</li><li>Ensure the execution of all local food safety authority enforcement action is complied with.</li><li>Monitor regulatory developments with a potential impact on local business entities and work with Sr. Food Safety & Quality colleague to develop internal measures accordingly.</li><li>Highlight procedures which need to be reviewed with respect to food safety due to operational or regulatory changes locally.</li><li>Supports in food safety and quality of product assortment (own branded and private label), coordinates external laboratory testing, maintenance and prepares documentation for food product (product specification and product approvals, labelling, nutritional information, supplier information requests and audits), executes the mystery shopper and product sampling at store level.</li><li>Provides regular reports to the relevant business stakeholders to support management review and ensure food safety objectives are met.</li></ul><p><br>
<strong>Health & Safety:</strong></p><br><ul><li>Executes the H&S inspection programme and be involved in audits and the close-out of corrective actions.</li><li>Communicates regularly with staff to keep the team informed of H&S priorities.</li><li>Supports investigations into accidents and other reports (e.g. near misses).</li><li>Coordinates with local operations and central team to ensure that there is a suitable maintenance plan to safeguard H&S.</li><li>Deliver H&S training, make persuasive presentations by communicating technical information in a non-technical manner appropriate to the audience, while maintaining competency records for staff.</li><li>Support incident management, non-conformance reporting, and corrective actions.</li></ul><br>Qualifications<br><ul><li>Degree in food science or related field.</li><li>Must have your own car + a valid driver's license.</li><li>3+ years of experience managing Food Safety and Quality/ Health and Safety in a large scale retail grocery, foodservice or manufacturing environment.</li><li>Fluent proficiency in Arabic and English.</li><li>Demonstrated ability to conduct risk assessments/evaluations and provide recommendations for risk mitigation or hazard identification.</li><li>Ability to maintain appropriate current knowledge of the HACCP,GMP, ISO 22000, and H&S Standards.</li><li>Support supplier inspection and corrective action follow-up to closure of non-conformances.</li><li>Experience leveraging technology to manage processes.</li><li>Program management and experience of managing program change across multiple store locations.</li><li>Knowledge of food safety of local/regional laws and regulations and food trading standards.</li><li>Experience interacting and engaging with Authorities.</li><li>Demonstrated organizational skills and detailed orientation and ability to manage competing priorities.</li><li>Maintain effective working relationships and foster teamwork in a diverse work group.</li></ul><br><br> </div>
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<span>Collaborate closely with product managers and developers to gain a deep understanding of project requirements and specifications.<br> Develop comprehensive test plans, test cases, and test scripts to ensure the quality and reliability of our products.<br> Conduct thorough manual testing to identify and document defects, ensuring clear and concise reporting.<br> Actively contributes to the enhancement of our QA processes and methodologies to drive continuous improvement.<br> Engage with cross-functional teams to facilitate the timely delivery of high-quality products.<br> Provide valuable feedback to developers and stakeholders to enhance product quality and user experience.<br> Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.<br> Review new products, SRS, BRD, and other technical documents to create detailed test cases, ensuring the new product meets all requirements.<br> Maintain detailed records of product changes to ensure they are properly implemented in all future updates.<br> Collaborate with the technical support team to investigate and resolve customer-reported issues promptly.<br> Stay updated with industry trends and best practices in software quality assurance to continuously improve our QA processes Bachelor’s degree in computer science, Engineering, or a related field.<br> Minimum of 2 year of experience in a similar role, preferably in a fintech, banking or software development environment.<br> Solid understanding of software QA methodologies, tools, and processes.<br> Experience with test automation tools is a plus.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Collaborate closely with product managers and developers to gain a deep understanding of project requirements and specifications. Develop comprehensive test plans, test cases, and test scripts to ensure the quality and reliability of our products. Conduct thorough manual testing to identify and document defects, ensuring clear and concise reporting. Actively contributes to the enhancement of our QA processes and methodologies to drive continuous improvement. Engage with cross-functional teams to facilitate the timely delivery of high-quality products. Provide valuable feedback to developers and stakeholders to enhance product quality and user experience. Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers. Review new products, SRS, BRD, and other technical documents to create detailed test cases, ensuring the new product meets all requirements. Maintain detailed records of product changes to ensure they are properly implemented in all future updates. Collaborate with the technical support team to investigate and resolve customer-reported issues promptly. Stay updated with industry trends and best practices in software quality assurance to continuously improve our QA processes</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Engineering, or a related field. Minimum of 2 year of experience in a similar role, preferably in a fintech, banking or software development environment. Solid understanding of software QA methodologies, tools, and processes. Experience with test automation tools is a plus.</p><p></p></section>
<p>Performing inspections on particular disciplines and recording its results on the forms as per ITP established Updating inspection status by using systematic tools such as inspection matrix Preparing the inspection records to be reflected on MC Doc. Performing surveillance that tests are conducted as per international codes and standards Min. 5 years experience (Inspection Specialty : 3 years experience, Contract Scope of Work : 2 years experience) Approval Certification from ARAMCO</p><p><strong>Desired Candidate Profile</strong></p><p>Performing inspections on particular disciplines and recording its results on the forms as per ITP established Updating inspection status by using systematic tools such as inspection matrix Preparing the inspection records to be reflected on MC Doc. Performing surveillance that tests are conducted as per international codes and standards Min. 5 years experience (Inspection Specialty : 3 years experience, Contract Scope of Work : 2 years experience) Approval Certification from ARAMCO</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are recruiting for a Site NDT QC Inspector with the following details</p><br><p>Location: Basra, Iraq </p><p>Work Scheme : Rotational 28 days ON and 28 days OFF </p><p>Planned Start Date : Sept 2026 </p><p>Duration : 2 years, extendable </p><br><p>Missions:</p><ul><li><p>The QC NDT Inspector is responsible for supervising, coordinating, and controlling all Non-Destructive Testing (NDT) activities performed by Contractors and Subcontractors within the Project – CPF2 Package. </p></li><li><p>He ensures that all NDT activities are executed in full compliance with project specifications, approved procedures, international codes, and contractual requirements. </p></li><li><p>The position reports directly to the CPF2 Site QC Superintendent and works closely with QC Welding PVV, QC Welding Structural, QC Piping, QC Mechanical, QC Civil/Structural, and Contractor/Subcontractor NDT teams. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 10 years of experience in <strong><u>NDT QC </u></strong>on major Oil & Gas EPC projects.</p></li><li><p>Strong experience with piping, pressure vessels, and structural NDT.</p></li><li><p>Experience on CPF, refinery, or large industrial facilities strongly preferred.</p></li><li><p>Technical competencies:</p></li><li><p>Strong knowledge of NDT methods and acceptance criteria; PCN Level 2/3 certification will be evaluated as a significant asset</p></li><li><p>Strong understanding of ASME, API, AWS, ISO 9712, and project specifications.</p></li><li><p>Ability to interpret NDT reports, weld maps, and technical drawings.</p></li><li><p>Knowledge of weld repair cycles and re-inspection requirements.</p></li><li><p>Understanding of NCR, deviation, and concession processes.</p></li><li><p>Familiarity with digital QC systems (Aconex, SharePoint, SmartPlant, etc.) is a plus.</p></li></ul><p></p></section>
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<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Conduct Analysis and Investigation: Diligently manage and investigate alerts within the Eastnets SYSTEM to identify potential instances of money laundering or terrorist financing activities.<br> Customer Interaction and Decision-making: Engage with customers to conduct thorough investigations and deliver initial decisions on cases promptly.<br> Meeting Daily Targets: Consistently achieve daily targets set by the direct supervisor while ensuring the accuracy of analyses conducted.<br> Compliance and Documentation: Ensure meticulous adherence to unit procedures by accurately archiving all investigations.<br> Monitoring System Assessment: Continuously assess the AML transaction monitoring system to minimize false positives, and promptly escalate abnormal findings to the direct supervisor.<br> Adherence to Additional Tasks: Perform any other duties related to the unit as assigned by the direct supervisor.<br> Bachelor's degree in Business Administration, Finance, Law, IT, or a related field.<br> Industry Experience & Skills: Minimum 1-2 years of experience in the fintech, digital payments, or telecom sector (Internal experience within ZainCash operations or customer care is highly preferred).<br> Basic understanding of AML/CFT regulations, KYC, and screening concepts.<br> High attention to detail with the ability to accurately analyze data under high-pressure and tight deadlines.<br> Good command of English and proficiency in MS Office (especially Excel)</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities:</p><p>Conduct Analysis and Investigation: Diligently manage and investigate alerts within the Eastnets SYSTEM to identify potential instances of money laundering or terrorist financing activities.</p><p>Customer Interaction and Decision-making: Engage with customers to conduct thorough investigations and deliver initial decisions on cases promptly.</p><p>Meeting Daily Targets: Consistently achieve daily targets set by the direct supervisor while ensuring the accuracy of analyses conducted.</p><p>Compliance and Documentation: Ensure meticulous adherence to unit procedures by accurately archiving all investigations.</p><p>Monitoring System Assessment: Continuously assess the AML transaction monitoring system to minimize false positives, and promptly escalate abnormal findings to the direct supervisor.</p><p>Adherence to Additional Tasks: Perform any other duties related to the unit as assigned by the direct supervisor.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration, Finance, Law, IT, or a related field.</p><p>Industry Experience & Skills:</p><p>Minimum 1-2 years of experience in the fintech, digital payments, or telecom sector (Internal experience within ZainCash operations or customer care is highly preferred).</p><p>Basic understanding of AML/CFT regulations, KYC, and screening concepts.</p><p>High attention to detail with the ability to accurately analyze data under high-pressure and tight deadlines.</p><p>Good command of English and proficiency in MS Office (especially Excel)</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Collaborate with other departments locally and centrally in order to achieve business objectives. Ensure that all employees receive the designated food safety & quality training. Deliver and share the training materials, templates, procedures. Conduct food and health and safety inspections and investigations by compiling and analyzing data of potential hazards, unsafe conditions or environmental concerns and share findings. Support in resolving serious customer complaint escalation processes locally. Support in coordination for withdrawals and recalls of products and serious incidents. Ensure the execution of all local food safety authority enforcement action is complied with. Monitor regulatory developments with a potential impact on local business entities and work with Sr. Food Safety & Quality colleague to develop internal measures accordingly. Highlight procedures which need to be reviewed with respect to food safety due to operational or regulatory changes locally. Supports in food safety and quality of product assortment (own branded and private label), coordinates external laboratory testing, maintenance and prepares documentation for food product (product specification and product approvals, labelling, nutritional information, supplier information requests and audits), executes the mystery shopper and product sampling at store level. Provides regular reports to the relevant business stakeholders to support management review and ensure food safety objectives are met. Health & Safety: Executes the H&S inspection programme and be involved in audits and the close-out of corrective actions. Communicates regularly with staff to keep the team informed of H&S priorities. Supports investigations into accidents and other reports (e.g. near misses). Coordinates with local operations and central team to ensure that there is a suitable maintenance plan to safeguard H&S. Deliver H&S training, make persuasive presentations by communicating technical information in a non-technical manner appropriate to the audience, while maintaining competency records for staff. Support incident management, non-conformance reporting, and corrective actions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in food science or related field.</li><li>Must have your own car + a valid driver's license.</li><li>3+ years of experience managing Food Safety and Quality/ Health and Safety in a large scale retail grocery, foodservice or manufacturing environment.</li><li>Fluent proficiency in Arabic and English.</li><li>Demonstrated ability to conduct risk assessments/evaluations and provide recommendations for risk mitigation or hazard identification.</li><li>Ability to maintain appropriate current knowledge of the HACCP,GMP, ISO 22000, and H&S Standards.</li><li>Support supplier inspection and corrective action follow-up to closure of non-conformances.</li><li>Experience leveraging technology to manage processes.</li><li>Program management and experience of managing program change across multiple store locations.</li><li>Knowledge of food safety of local/regional laws and regulations and food trading standards.</li><li>Experience interacting and engaging with Authorities.</li><li>Demonstrated organizational skills and detailed orientation and ability to manage competing priorities.</li><li>Maintain effective working relationships and foster teamwork in a diverse work group.</li></ul><p></p></section>
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Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire a Quality Assurance Specialist - Digital Platforms who is responsible for authoring and executing the test cases that verify each release on assigned platforms. The role works to the test strategy and release criteria, running functional, regression and User Acceptance Testing cycles, logging and retesting defects, and reporting results accurately enough for release decisions to be taken on them. This is a hands-on testing role with the core responsibility of accuracy and completeness of what gets verified.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Write detailed test cases and test conditions from product requirements, user stories and acceptance criteria on assigned platforms.</span></p><br></li><li><p><span>Prepare the test data and environments each cycle requires, escalating environment blockers early enough to protect the cycle timeline.</span></p><br></li><li><p><span>Confirm every test case traces to a documented requirement, and raise ambiguity in requirements before testing begins rather than after.</span></p><br></li><li><p><span>Execute functional, regression, compatibility and cross-device test cycles on assigned platforms.</span></p><br></li><li><p><span>Run assigned automated test suites, report failures, and flag suite defects for review.</span></p><br></li><li><p><span>Complete and document execution within agreed cycle timelines, raising slippage as it emerges rather than at the end of the cycle.</span></p><br></li><li><p><span>Support User Acceptance Testing cycles by preparing test scripts, guiding business stakeholders through execution and documenting outcomes.</span></p><br></li><li><p><span>Consolidate UAT feedback and log it in a form the technology teams can act on without further clarification.</span></p><br></li><li><p><span>Log defects with clear reproduction steps, supporting evidence and an initial severity assessment.</span></p><br></li><li><p><span>Retest delivered fixes, confirm closure, and reopen where resolution is incomplete.</span></p><br></li><li><p><span>Escalate high-severity and launch-blocking defects to the Senior Quality Assurance Specialist without delay.</span></p><br></li><li><p><span>Report test progress, coverage and defect status on assigned platforms.</span></p><br></li><li><p><span>Provide feedback on usability issues observed during testing to Experience Design and Product Design.</span></p><br></li><li><p><span>Work with product owners and technology teams to clarify expected behaviour and confirm fixes.</span></p><br></li><li><p><span>Maintain accurate and current test documentation so cycles are repeatable by others.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><strong><span>Education</span></strong></p><br><ul><li><p><span>Bachelor’s degree in computer science, Information Systems, Engineering or a related discipline. A recognized testing certification is an advantage.</span></p><br></li></ul><p><strong><span>Experience</span></strong></p><br><ul><li><p><span>Minimum 3 years in quality assurance or software testing, including hands-on testing of mobile app and web products.</span></p><br></li><li><p><span>Demonstrated experience authoring test cases and test conditions from written requirements and acceptance criteria.</span></p><br></li><li><p><span>Experience executing functional, regression and cross-device test cycles.</span></p><br></li><li><p><span>Experience supporting UAT cycles with business stakeholders.</span></p><br></li><li><p><span>Experience working within Agile delivery teams.</span></p><br></li><li><p><span>Exposure to test automation execution is an advantage.</span></p><br></li></ul><p><strong><span>Competencies</span></strong></p><br><p><strong><i><span>Behavioral</span></i></strong></p><br><ul><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Analytical Thinking</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><strong><em><span>Technical</span></em></strong></p><br><ul><li><p><span>Oral & Written Communication</span></p><br></li><li><p><span>Test Management </span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Product Development</span></p><br></li><li><p><span>IT Business Analysis</span></p><br></li></ul><p><strong><span>IDE Competency</span></strong></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<p>Vacancy Announcement - General Manager</p><p>| Baghdad, Iraq</p><p><strong>Vacancy No.</strong></p><p>SEL-GM-001</p><p><strong>Issue Date</strong></p><p>10 Sep 2026</p><p><strong>Application Deadline</strong></p><p>20 Sep 2026</p><p><strong>Post Title</strong></p><p>General Manager – Five-Star Hotel</p><p><strong>Type of Contract</strong></p><p>Fixed Contract</p><p><strong>Probation period</strong></p><p>Three months</p><p><strong>Salary</strong></p><p>3,500 USD Monthly </p><p><strong>Duration</strong></p><p>One year</p><p><strong>Location</strong></p><p>Baghdad, Iraq</p><p><strong>Nationality</strong></p><p>Iraqi National</p><p><strong>Background</strong></p><p>A five-star hotel located in Baghdad is seeking a qualified and experienced General Manager to lead and manage its overall operations.</p><p>The hotel has more than 300 guest rooms and multiple restaurants. The General Manager must have the leadership ability and relevant hospitality experience required to manage a large hotel operation while maintaining five-star service standards.</p><p>Duties and Responsibilities</p><p>The General Manager’s duties and responsibilities shall include, but are not limited to, the following:</p><p>1. Hotel Management</p><p>· Manage the overall daily operations of the hotel.</p><p>· Demonstrate the ability to manage a five-star hotel with more than 300 guest rooms.</p><p>· Ensure that hotel operations are properly organized and managed.</p><p>· Coordinate the work of the hotel’s departments.</p><p>· Ensure that all departments maintain five-star hospitality and service standards.</p><p>· Monitor operational performance and take appropriate action when required.</p><p>· Ensure effective communication and coordination between departmental managers.</p><p>2. Rooms Management</p><p>· Oversee the management and operation of more than 300 guest rooms.</p><p>· Monitor room operations and ensure that guests receive an appropriate five-star experience.</p><p>· Ensure effective coordination between departments involved in room operations.</p><p>· Follow up on guest requirements, concerns, and service quality.</p><p>· Ensure that guest rooms and related services meet the hotel’s required standards.</p><p>3. Restaurant Management</p><p>· Oversee the operations of the hotel’s multiple restaurants.</p><p>· Ensure effective coordination between restaurant management and other hotel departments.</p><p>· Monitor restaurant operations and service standards.</p><p>· Ensure that each restaurant provides a professional five-star guest experience.</p><p>· Follow up on operational requirements and performance across all restaurants.</p><p>4. Staff Management</p><p>· Lead and supervise the hotel’s management team.</p><p>· Ensure that departmental managers clearly understand their responsibilities.</p><p>· Monitor employee performance across the hotel.</p><p>· Promote teamwork, accountability, professionalism, and high service standards.</p><p>· Support the effective management and development of hotel employees.</p><p>5 Guest Service</p><p>· Ensure that guests receive professional and high-quality services.</p><p>· Monitor guest satisfaction and address complaints or concerns.</p><p>· Maintain a professional and visible management presence within the hotel.</p><p>· Ensure that guest concerns are handled promptly and appropriately.</p><p>· Promote a guest-focused working culture throughout the hotel.</p><p>6 Management Reporting</p><p>· Monitor the hotel’s overall operational performance.</p><p>· Prepare and submit management reports as required.</p><p>· Conduct regular meetings with departmental managers.</p><p>· Identify operational challenges and implement appropriate solutions.</p><p>· Provide management with updates regarding hotel operations and performance.</p><p>7 Other Responsibilities</p><p>· Represent the hotel professionally when dealing with guests and other parties.</p><p>· Maintain the confidentiality of hotel and guest information.</p><p>· Perform any other duties related to the position of General Manager.</p><p>8 Financial Management and Reporting</p><p>· Hold full profit-and-loss responsibility and prepare annual operating budgets, revenue forecasts, and capital expenditure proposals.</p><p>· Review monthly financial results, cash flow, departmental margins, and budget variances; implement corrective action where needed.</p><p>· Lead sales, pricing, and distribution strategies to improve occupancy, average daily rate (ADR), and revenue per available room (RevPAR).</p><p>· Control payroll, purchasing, inventory, and operating expenditure within approved budgets and delegated authority.</p><p>· Report to ownership on profitability, room and restaurant performance, guest satisfaction, staffing, key risks, and progress against agreed targets.</p><p> </p><p> </p><p><strong>Core Values and Competencies</strong></p><p> </p><p>Professionalism</p><p>Demonstrates professional competence and extensive knowledge of hotel operations. Maintains high standards of conduct, service, accountability, and confidentiality. Remains calm and professional when managing operational challenges.</p><p>Leadership</p><p>Provides clear direction to hotel managers and employees. Makes timely decisions and ensures that responsibilities are properly assigned and monitored.</p><p>Teamwork</p><p>Works collaboratively with departmental managers and employees to achieve the hotel’s operational and service objectives. Promotes cooperation and effective communication across all departments.</p><p>Planning and Organizing</p><p>Establishes clear operational priorities and ensures that the hotel’s activities and resources are properly organized. Monitors plans and adjusts operational priorities when required.</p><p>Communication</p><p>Communicates clearly and professionally with hotel ownership, managers, employees, guests, and other relevant parties.</p><p>Guest Orientation</p><p>Maintains a strong focus on guest satisfaction and ensures that all hotel departments provide services consistent with five-star standards.</p><p> </p><p>Qualifications and Experience</p><p>· Bachelor or Master degree in Hospitality Management, Master of Business Administration (MBA) or relevant field.</p><p>· A minimum of seven years of relevant experience in Hospitality Management, hotels or relevant field.</p><p>· Minimum 5 years of management experience.</p><p>· Demonstrate ability to manage 5-star hotels.</p><p> </p><p><strong>Language Requirements</strong></p><p>· <strong>Kurdish: </strong>Desirable but not mandatory.</p><p>· <strong>Arabic:</strong> professional spoken and written proficiency is required.</p><p>· <strong>English:</strong> professional spoken and written proficiency is required.</p><p>· Candidates must be able to conduct meetings, communicate with guests and employees, and prepare or review business correspondence in Arabic and English.</p><p> </p><p>Notes:</p><p>· Only shortlisted candidates will be contacted Only.</p><p>· Applications received after the deadline may not be considered.</p><p>· The selection process will be conducted on a competitive basis.</p><p>· Providing incorrect or misleading information may result in the application being rejected.</p><p> </p><p><strong> </strong></p><p><strong>Sellink gives paramount consideration in ensuring the highest standards of efficiency, competence and integrity in its recruitment process of personnel. To ensure fairness and transparency, selection of candidate will be made on a competitive basis through a selection panel</strong>.</p><p><strong>Sellink does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).</strong></p><p> </p>
<p><h4>Duties</h4>
<p>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.<br>
Ensure Property Department compliance with Property Management and Control Procedures.<br>
Conduct random compliance audits on all sites and departments in Iraq.<br>
Develop and execute corrective action plans for audit deficiencies and inventory accountable property.<br>
Mentor lower-level Property Staff and custodians in proper process and procedures as they relate to Government Property.<br>
Identify problem areas and recommend viable solutions.<br>
Perform physical inventories of Government Furnished Property (GFP) and Contractor Acquired Property (CAP), as directed by the Property Management and Control Procedures and/or the Logistics and Property Manager.<br>
Ensure Government Property Identification numbers (GP) are properly assigned, prepare required schedule, and assist with identifying lost, damaged, and destroyed property as well as excessive consumption.<br>
Work closely with Property Custodians to ensure overall accountability of assets.<br>
Track and record movement of all types of Government property. This includes movement from one point to another within a contractor’s facility, movement between facilities for any purpose, and protection during movement.<br>
Conduct country-wide Property Training on a yearly basis as well as establish training plans for new hire employees and refresher training.<br>
Ensure compliance with Federal Acquisition Regulation (FAR), Statement of Work (SOW), and Standard Operating Procedures (SOP).<br>
Develop processes and desktop procedures to maintain continuity of job performance.<br>
Audit logs and status records to ensure completion of lost, damaged, or destroyed items.<br>
Check LTDD packages for accuracy and completion.<br>
Perform additional duties and projects as qualified to perform as assigned.<br>
Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.<br>
Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.</p>
<h4>Required</h4>
<p><strong>Minimum acceptable experience level:</strong> Five years’ experience with overseas Government contracts. Department of State contracts strongly preferred.</p>
<p><strong>Knowledge, skills, and abilities:</strong><br>
Knowledge of FAR and industry leading practices regarding government property.<br>
Ability to clearly and concisely articulate services and requirements in writing.<br>
Ability to articulate in a clear and concise manner with Management and Trades Departments daily.<br>
Ability to demonstrate analytical and researching skills.<br>
Ability to perform the technical requirements efficiently and effectively.<br>
Ability to define problems, collect data, and propose solutions.<br>
Ability to read, interpret, and follow all Logistic Management procedures, policies, and guidelines.<br>
Ability to effectively present information and respond to questions.<br>
Excellent organizational and time management skills, with ability to prioritize effectively and work with a sense of urgency.<br>
Ability to lift materials and equipment weighing up to 50 lbs.<br>
Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.<br>
Understanding how inventory affects compensation.<br>
Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.<br>
Cross-cultural sensitivity with an international perspective.<br>
Computer skills, specifically in Microsoft Word and Excel.<br>
Ability to become an active and functioning member of a team.<br>
Ability to be innovative and be an agent for change.<br>
Expert communication skills to facilitate and disseminate information.</p>
<p><strong>Education:</strong><br>
An undergraduate degree is preferred but can be replaced with additional years of Government Property Administration experience.</p>
<p><strong>Licenses and certifications:</strong><br>
Valid driver’s license from home of record.<br>
NPMA Certification or ability to obtain within one year.</p>
<p><strong>Security vetting:</strong><br>
Possessing a Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification prior to being hired is required.</p>
<p><strong>Language skills:</strong><br>
Sufficient English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p>
<p><strong>Medical:</strong><br>
Successfully complete and pass the medical and dental examinations as required for deployment. Must maintain physical and dental requirements for duration of deployment.</p>
<h4>Desired</h4>
<ul>
<li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li>
<li>Experience working with the company.</li>
</ul>
<h4>Other responsibilities</h4>
<p><strong>Safety:</strong> Enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. Each employee is responsible for completing all training requirements and fulfilling all self-aid and buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams as appropriate.</p>
<p><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Quality Policy and carry out job activities in compliance with applicable Quality System documents and customer contracts. Each employee must read and understand his or her Quality Management and Customer Satisfaction responsibilities.</p>
<p><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.</p>
<h4>Working and living conditions</h4>
<p>This position may be in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environments. Temperatures can reach 120 to 130 degrees Fahrenheit (50 to 55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy for extended periods. Work schedules are a minimum of six days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck and cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p><b>Title:</b></p><br><br>Commissioning Manager<br><br><p><b>"Belong, Connect, Grow, with KBR!</b></p><br><br><br><p><b>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</b></p><br><br><p><b>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</b></p><br><br><br><p><b>Job Description</b>: Commissioning Manager</p><br><br><p><b>Company:</b> KBR</p><br><br><p><b>Location:</b> Iraq (28/28 Rotational Assignment)</p><br><br><br><p><b><u>Job Responsibility and Requirement</u></b></p><br><br><ul><li>The Commissioning Manager shall be responsible for the Commissioning deliverables of KBR Majnoon projects, managing team and resources to ensure the scope or work is executed in a safe timely manner in line with project schedule and milestones.</li><li>Manage and lead Commissioning team and vendors, monitoring progress and ensuring work execution is both safe and best practices.</li><li>Development of Commissioning execution plans, schedules and procedures.</li><li>Focal Start Up and Operational readiness communications with Management Team, Client and facilitate handover activities.</li></ul><br><p><b>Accountability / Expectations</b></p><br><br><ul><li>Lead by example and coach good HSE and safe working practices.</li><li>Develop Commissioning strategy and execution plans.</li><li>Develop Commissioning and input to the integrated schedule – in line with project timeline and milestones.</li><li>Develop Commissioning and Start-up procedures.</li><li>Coordinate between the Engineering, construction, and Operation teams to ensure that all systems are installed, tested, verifying readiness for RFSU claims.</li><li>Manage completion Systemization and implementation to ensure works can progress methodically and efficiently.</li><li>Manage resources to ensure preparation and review of commissioning procedures, completions system and RLMs.</li><li>Ensure test records of all commissioning activities, including test results, reports, and any issues encountered are accurate and compiled in line with completions strategies.</li><li>Ensure all commissioning dossiers and documentation is completed, updated, and ready for review and handover.</li><li>Manage Commissioning vendor requirements/</li><li>Develop Work Execution Flow Scheme (WEFS).</li><li>Develop readiness and ORA documentation, PSSR, PSUA, SOF to support RFSU Certification claims.</li><li>Develop Commissioning Consumables list and commissioning spares list.</li><li>Develop and implement Project to Asset Transfer Plan (P2A) plan comprising of physical assets with system turnover team and the Information Management Documents</li><li>Drive the Flawless Project Delivery (FPD) with a focused ownership on the FPD deliverables specific for the CSU areas</li><li>Manage and support interface with the Asset’s Operations & Maintenance during start up and handover.</li></ul><br><p><b><u>Experience required:</u></b></p><br><br><ul><li>20+ Years of experience in Oil & gas industry</li><li>Bachelor honours degree in a relevant engineering discipline from a recognised institution.</li><li>Master’s degree in relevant engineering discipline.</li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<strong>JOB DESCRIPTION</strong><br> <br> <strong>Job Title: </strong><strong>Commissioning Manager</strong><br> <strong>Work Pattern: Rotation 6x3<br> Contract role<br> Location: Al-Anbar Governate, Iraq</strong><br> <br> <strong>Objectives:</strong><br><ul><li>Lead, direct and supervise a team of discipline leads and Engineers in carrying out commissioning of process plants assuming entire responsibility for the completion of the project in conformance with the project specifications and HSE standards</li><li>Take leadership of the Plant start-up, performance testing and Preparedness work scopes, processes and systems ensuring that all applicable safety standards are implemented in order to ensure safe operation of the facility</li><li>Support the Project Execution Team to deliver the commissioning within baseline schedule, budget and contractual requirements</li><li>Oversees all coordination between SLB and client, vendors, Engineering, sub contractors and any other external or internal agency to ensure the smooth Commissioning of the facility.</li></ul><strong>Prior Experience/Expertise Required:</strong><br> <strong>Experience:</strong><ul><li>10+ years Industry experience</li><li>Prior work experience Production Facilities Commissioning projects and additional experience in EPCC, Projects that involve: Facility Engineering, packages fabrication, Site construction/integration, Management of subcontractors, Site construction, vendors management and control</li></ul><strong>Expertise:</strong><ul><li>Pre-Commissioning / Commissioning / Start Up and O&M activities workflows</li><li>Process safety</li><li>Knowledge of a “systematized” approach to commissioning</li><li>Commissioning planning</li><li>Completions management system</li><li>Operations readiness</li><li>Experience in commissioning of compressors, turbines and Gas engines</li><li>Process and operational control</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Title:</b></p><br><br>FM Manager (Facilities Manager)-Onsite<br><br><p><b>Job Description</b></p><br><br><p><b>Job Title: FM Manager (Facilities Manager)</b><br><b>Company: </b>KBR-Iraq<br><b>Location</b>: Basra, Iraq<br><b>Employment Type:</b> Full-time, Contract</p><br><br><p>Rotation: Back to Back role - 28/28</p><br><br><p>Required: Expats-Iraq experience</p><br><br><br><p><b>About Company</b></p><br><br><p><i><u>"Belong, Connect, Grow, with KBR!</u></i></p><br><br><br><p>The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p><br><br><br><p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</p><br><br><br><p><b>Job Purpose</b></p><br><br><p>Oversee and coordinate all facilities-related functions for the Camp operations in Basra, ensuring safe, reliable, and cost-effective support services. Lead cross-functional teams in Camp Operations, Catering, Transportation Planning, and Facilities Maintenance to deliver high-quality services that meet project requirements and client expectations.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li>Lead and manage daily operations of camp facilities, including housing, dining/catering, transportation services, security infrastructure, utilities, and maintenance programs.</li><li>Develop and implement preventative maintenance plans and safety protocols to maintain a safe, compliant, and efficient camp environment.</li><li>Plan, schedule, and optimize staffing, rosters, and workloads for Camp Operations, Catering, Transportation, and Facilities Maintenance teams.</li><li>Manage vendor relationships and contractor performance for facilities services, ensuring adherence to scope, budget, and timeline.</li><li>Monitor and control facility budgets, forecast resource needs, and drive cost-saving initiatives without compromising quality.</li><li>Ensure compliance with local regulations, health and safety standards, and project-specific security requirements.</li><li>Coordinate with site leadership, procurement, and logistics to align facilities services with project milestones and client expectations.</li><li>Prepare and present regular reports on facilities performance, maintenance status, incidents, and improvement plans.</li><li>Lead continuous improvement efforts, implementing best practices in camp operations and facilities management.</li><li>Respond to emergencies and oversee crisis management and contingency planning as required.</li></ul><br><p><b>Qualifications</b></p><br><br><ul><li>Education: Bachelor’s degree in a relevant field.</li><li>Experience: Minimum 15 years of experience in managing teams across Camp Operations, Catering, Transportation Planning, and Facilities Maintenance.</li><li>Strong leadership and team-building skills with a proven track record of delivering large-scale facilities services in challenging environments.</li><li>Demonstrated ability to develop budgets, manage contracts, and optimize operations under tight deadlines.</li></ul><br><p><b>Technical/Functional Skills</b></p><br><br><ul><li>Strong knowledge of facilities management, maintenance planning, and operations for camp settings.</li><li>Experience with catering operations and dietary accommodation in large camps.</li><li>Transportation planning and fleet management fundamentals.</li><li>Risk assessment, safety management, and emergency response planning.</li><li>Budgeting, cost control, and vendor/contract management.</li><li>Familiarity with applicable Iraqi regulations and project-specific compliance requirements is a plus.</li><li>Proficiency in relevant software/tools for facilities management, maintenance scheduling, and reporting.</li></ul><br><p><b>Desired Attributes</b></p><br><br><ul><li>Strong leadership and people-management skills.</li><li>Excellent communication and collaboration across multidisciplinary teams.</li><li>Problem-solving mindset with a proactive approach to maintenance and reliability.</li><li>Ability to work under pressure, manage multiple priorities, and adapt to changing project needs.</li><li>Cultural sensitivity and adaptability to the local work environment.</li></ul><br><p><b>Location and About Basra Site</b></p><br><br><ul><li>Onsite role based in Basra, Iraq. The Camp Manager should be prepared to work in a dynamic, multi-national industrial setting with adherence to KBR-Majnoon project safety and security standards.</li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We're looking for a strategic and results-driven **Marketing Manager** to join our dynamic team in Baghdad, Iraq. In this pivotal role, you will develop and execute comprehensive marketing strategies that drive brand awareness, customer engagement, and business growth. Reporting to senior leadership, you'll have the opportunity to make a visible impact by leading innovative marketing initiatives across multiple channels while fostering a collaborative and inclusive team environment.</p><br><ul><li>Develop and execute strategic marketing plans that align with organizational goals and drive measurable business results</li><li>Lead the creation and implementation of integrated marketing campaigns across digital, social media, and traditional channels</li><li>Analyze market trends, competitor activity, and customer insights to identify growth opportunities and inform strategic decisions</li><li>Build and mentor a high-performing marketing team, fostering a collaborative culture of innovation and continuous improvement</li><li>Oversee content strategy and creation, ensuring brand consistency and messaging resonance across all touchpoints</li><li>Develop and manage brand positioning, ensuring clear differentiation in the marketplace</li><li>Collaborate with cross-functional teams including sales, product, and operations to align marketing efforts with broader business objectives</li><li>Utilize marketing automation tools and analytics platforms to track campaign performance and optimize results</li><li>Manage key stakeholder relationships and communicate marketing performance through clear, data-driven reporting</li><li>Stay current with industry best practices, emerging technologies, and market developments to keep the organization competitive</li><li>Champion a customer-focused approach, ensuring all marketing initiatives prioritize customer needs and experiences</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Marketing, Business, Communications, or a related field</li><li>Minimum 5 years of progressive marketing experience, with at least 2 years in a marketing leadership or management role</li><li>Demonstrated success developing and executing marketing strategies that delivered measurable business impact</li><li>Strong proficiency in digital marketing, e-commerce, social media platforms, and marketing automation tools</li><li>Excellent analytical skills with the ability to interpret data, identify trends, and translate insights into actionable strategies</li><li>Exceptional communication, presentation, and storytelling abilities</li><li>Strong project management skills with the ability to manage multiple initiatives simultaneously in a fast-paced environment</li><li>Experience leading, mentoring, and developing high-performing teams</li><li>Demonstrated ability to collaborate effectively across departments and build strong stakeholder relationships</li><li>Commercial acumen with a customer-focused mindset and understanding of market segmentation</li><li>Strong organizational skills with meticulous attention to detail</li><li>Ability to think strategically while executing tactically with efficiency and precision</li><li>Experience in content strategy, brand management, and campaign development</li><li>Flexibility and resilience in adapting to changing market conditions and organizational priorities</li></ul> </div>
<h2 class="h5">Job description</h2>
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<span>Key Responsibilities: Manage and maintain strong relationships with clients.<br> Act as the main point of contact for client inquiries, requests, and issue resolution.<br> Handle client accounts, ensuring smooth communication and service delivery.<br> Proactively identify and solve client problems to ensure satisfaction.<br> Collaborate with internal teams to meet client needs and improve service quality.<br> Language Requirements: Must be fluent in Arabic, English, and Kurdish (spoken and written).<br> Qualifications & Skills: Proven experience in client management, customer service, or account management (preferably in delivery/shipping/logistics).<br> Excellent communication and interpersonal skills.<br> Strong problem-solving abilities and ability to work under pressure.<br> Organizational and time-management skills.<br> Ability to build trust and long-term relationships with clients</span> </div>