Customer Service Representative
١٣٩ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2398 - Direct Sales Customer Service Representative-Salah Aldeen • Operation Zain Iraq • Division Commercial • Location Iraq - Salah Al-deen • Closing Date 11-Jul-2026</p><p>Role Purpose Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Salah Aldeen who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</p><p>Key Responsibilities</p><ul><li>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</li><li>Implement Direct Sales policies and procedures.</li><li>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</li><li>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</li><li>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</li><li>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</li><li>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</li><li>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education</p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li></ul><p>Experience</p><ul><li>Up to 2 years of experience in related field</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral & written Communication</li><li>Technology Application</li><li>Sales Management</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Kirkuk who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets about sales or information on products/services.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfillment of their needs and requirements</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts / update account status to ensure up-to-date customer information at all times</span></p><br></li><li><p><span>Coordinate new outlets needs in terms of manpower, logistics, equipment, maintenance and other needs to ensure efficient launching and operations</span></p><br></li><li><p><span>Act as quality control on the Sales Representatives and report their failures to the Senior Sales Representative to tackle areas for development and training</span></p><br></li><li><p><span>Handle the opening of direct sales new branches and exchange offices and coordinate their needs in terms of manpower, logistics, equipment, policies and procedures, forms, brochures, marketing material and other needs to ensure efficient operations</span></p><br></li><li><p><span>Handle existing branches’ renovations/visit branches periodically to check maintenance requirements ensuring an adequate work environment for a healthy customer experience</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedback/customer transactions and interactions as needed to track achievements and get recommendations</span></p><br></li><li><p><span># of non-compliance to direct sales policies and procedures</span></p><br></li><li><p><span>Average handling time (Time from initial customer request to closing the request)</span></p><br></li></ul> <br> <br><br> Education, experience and competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><i><span>Behavioral</span></i></p><br><ul><li><p><span>Serving our Customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><p><em><span>Technical</span></em></p><br><ul><li><p><span>Oral & written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br><p><span>Technology Application</span></p><br></li><li><p><span>IT user support</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire </span><span>Customer Service Representative, </span><span>who are responsible</span><span> for </span><span>handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire </span><span>Customer Service Representative, </span><span>who are responsible</span><span> for </span><span>handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Salah Aldeen who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, experience and competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><i><span>Behavioral</span></i></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><em><span>Technical</span></em></p><br><ul><li><p><span>Oral & written Communication</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
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<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>
<h2 class="h5">Job description</h2>
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<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>About Zaincash</strong> </p> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq. </p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.</li> <li>Escalate unresolved or complex issues to the relevant department and follow up until closure.</li> <li>Maintain detailed and accurate records of customer interactions, transactions and complaints.</li> <li>Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.</li> <li>Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li> <strong>Education:</strong> Bachelor s degree in Business Administration or relative field.</li> <li> <strong>Languages:</strong> Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.</li> <li> <strong>Availability:</strong> Ability to work on a shift rotation.</li> <li> <strong>Experience:</strong> Minimum of 1 year experience in customer service or a related field</li> </ul><p></p></section>
<p><strong>Exciting Opportunity: Customer Service Evaluator in Iraq</strong></p><p>Open to Residents Across <strong>Iraq</strong></p><p> </p><p>Ready to shape exceptional customer experiences? Join our esteemed market research consultancy in enhancing customer service standards.</p><p> </p><p><strong>Job Description:</strong></p><ul><li>Pose as a real customer, assess service quality, and provide valuable feedback.</li><li>Complete assignments efficiently, typically within an hour.</li><li>Submit detailed reports online from the comfort of your home.</li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li>Fluent in English with strong communication and writing skills.</li><li>Sharp observation skills to capture key details effectively.</li></ul><p> </p><p><strong>Why Choose Us?:</strong></p><p>Flexible part-time opportunity with competitive compensation.</p><p>Gain insights into diverse industries and enhance customer experiences.</p><p>Join a supportive team dedicated to your success and growth.</p><p><strong>Ready to Get Started?</strong> Visit our website to register as a Mystery Shopper and create your profile today!</p><p> </p><p>Note: This is a part-time position; we do not provide visas.</p><p> </p><p><strong>Thanks</strong></p><p><strong>SISA Marketing LLC</strong></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br>Job Description
<br>Job Requirements - Experience and Education
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</span> </div>
<p>Remote Migration Agent Assistant / Interpreter – Iraq</p><p>We are seeking a reliable and professional <strong>Migration Agent Assistant / Interpreter</strong> based in Iraq to support an Australian migration practice with a growing Iraqi client base.</p><p>This is a <strong>remote position</strong> suitable for a candidate with strong communication, interpretation and administrative skills. The successful applicant will assist with communication between the Registered Migration Agent and clients in Iraq.</p><p>Key Responsibilities</p><ul><li>Provide interpretation during telephone, Zoom and online client consultations.</li><li>Translate client communications and documents between English and relevant local languages.</li><li>Communicate with clients to collect documents and information requested by the Migration Agent.</li><li>Assist clients in understanding document checklists, appointments and application procedures.</li><li>Follow up with clients regarding outstanding documents and information.</li><li>Organise client records and provide general administrative support.</li><li>Maintain strict confidentiality when handling personal and migration-related information.</li><li>Refer all legal and migration advice to the Registered Migration Agent.</li></ul><p>Essential Requirements</p><ul><li>Fluent written and spoken <strong>English and Arabic</strong>.</li></ul><p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Kirkuk who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets about sales or information on products/services.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets</li>
<li>Implement Direct Sales policies and procedures</li>
<li>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfillment of their needs and requirements</li>
<li>Coordinate with billing and collection control to re-activate accounts / update account status to ensure up-to-date customer information at all times</li>
<li>Coordinate new outlets needs in terms of manpower, logistics, equipment, maintenance and other needs to ensure efficient launching and operations</li>
<li>Act as quality control on the Sales Representatives and report their failures to the Senior Sales Representative to tackle areas for development and training</li>
<li>Handle the opening of direct sales new branches and exchange offices and coordinate their needs in terms of manpower, logistics, equipment, policies and procedures, forms, brochures, marketing material and other needs to ensure efficient operations</li>
<li>Handle existing branches renovations/visit branches periodically to check maintenance requirements ensuring an adequate work environment for a healthy customer experience</li>
<li>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedback/customer transactions and interactions as needed to track achievements and get recommendations</li>
<li># of non-compliance to direct sales policies and procedures</li>
<li>Average handling time (Time from initial customer request to closing the request)</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p>
<ul>
<li>Bachelor s degree in a business administration-related field or equivalent</li>
</ul>
<p><strong>Experience</strong></p>
<ul>
<li>Up to 2 years of experience in related field</li>
</ul>
<p><strong>Competencies</strong></p>
<p>Behavioral</p>
<ul>
<li>Serving our Customers</li>
<li>Achievement Driven</li>
<li>Information Seeking</li>
<li>Relationship Building</li>
</ul>
<p>Technical</p>
<ul>
<li>Oral & written Communication</li>
<li>Managing Information</li>
</ul>
<p>Technology Application</p>
<ul>
<li>IT user support</li>
<li>Sales Management</li>
</ul>
<p>IDE Competency</p>
<ul>
<li>Courage to Engage</li>
<li>Addressing Bias</li>
<li>Allyship</li>
</ul><p></p></section>
<div><span style="font-size: 11px;"><b>Role Purpose</b></span></div><div><span style="font-size: 11px;">Zain Iraq is actively recruiting to hire Customer Service Representative, who are responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Responsibilities</b></span></div><div><span style="font-size: 11px;">Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></div><div><span style="font-size: 11px;">Implement Direct Sales policies and procedures.</span></div><div><span style="font-size: 11px;">Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></div><div><span style="font-size: 11px;">Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></div><div><span style="font-size: 11px;">Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></div><div><span style="font-size: 11px;">Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></div><div><span style="font-size: 11px;">Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></div><div><span style="font-size: 11px;">Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></div><div><span style="font-size: 11px;">Education, Experience and Competencies</span></div><div><span style="font-size: 11px;">Bachelor’s degree in a business administration-related field or equivalent</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"> </span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Experience</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Up to 2 years of experience in related field</span></div><div><br></div><div><span style="font-size: 11px;">Competencies</span></div><div><span style="font-size: 11px;">Behavioural</span></div><div><span style="font-size: 11px;">Serving our Customers</span></div><div><span style="font-size: 11px;">Achievement Driven</span></div><div><span style="font-size: 11px;">Information Seeking</span></div><div><span style="font-size: 11px;">Relationship Building</span></div><div><span style="font-size: 11px;"> </span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Technical</span></div><div><span style="font-size: 11px;">Oral Communication</span></div><div><span style="font-size: 11px;">Written Communication</span></div><div><span style="font-size: 11px;">Managing Information </span></div><div><span style="font-size: 11px;">Technology Application</span></div><div><span style="font-size: 11px;">IT User Support</span></div><div><span style="font-size: 11px;">Sales Management</span></div><div><br></div><div><span style="font-size: 11px;">DEI Competency</span></div><div><span style="font-size: 11px;">Courage to Engage</span></div><div><span style="font-size: 11px;">Addressing Bias</span></div><div><br></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Hiring a Restaurant Manager for a restaurant in Baghdad.</p>
<p><b>Requirements</b>:</p>
<ul>
<li>Age between 30 and 50 years old</li>
<li>Minimum 5 years of experience in restaurant management</li>
<li>Strong leadership and team management skills</li>
<li>Excellent communication and customer service abilities</li>
<li>Experience in restaurant operations, staff supervision, and daily management</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Age between 30 and 50 years old</p>
<p>Minimum 5 years of experience in restaurant management</p>
<p>Strong leadership and team management skills</p>
<p>Excellent communication and customer service abilities</p>
<p>Experience in restaurant operations, staff supervision, and daily management</p><p></p></section>
<h2 class="h5">Job description</h2>
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Role Purpose <br> <p><span>Zain Iraq activliy recruting to hire a Sales Operations Support Officer who is responsible for supporting the Head of Sales and Operations regarding providing customer support in coordination with customer service units. Job requirements of this position include providing support regarding all field operations, including delivery operations, relations with outsourced service partners and management of distributors. In coordination with customer service units, this position provides active support in solving customer requests in Sales&Ops areas as well as providing support for field teams and third-party personnel as needed.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Actively involved in activation operations, KYC activities and other commercial support activities per guidance of the department managers</span></p><br></li><li><p><span>Coordinate archiving operations and KYC processes on the distributor side</span></p><br></li><li><p><span>Work in coordination with customer service by supporting in KYC, activations and other sales and operations-related requests</span></p><br></li><li><p><span>Support all Sales function-related operational matters, aligned with the Head of the Sales&Ops</span></p><br></li><li><p><span>Ensure all sales and field-related customer requests and issues are resolved on time with the desired level of satisfaction</span></p><br></li><li><p><span>Coordinate with the vendors to track all pending delivery orders and ensure timely updates on their status with our colleges.</span></p><br></li><li><p><span>follow up regarding the oodi buzz car activation and all related activations.</span></p><br></li><li><p><span>check on the status of the D2D activation</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><strong><span>Education</span></strong></p><br><ul><li><p><span>Bachelor’s degree or above.</span></p><br></li></ul><p><strong><span>Experience</span></strong></p><br><ul><li><p><span>1 to 2 year of experience</span></p><br></li><li><p><span>ability to work out of office </span></p><br></li></ul><p><strong><span>Competencies</span></strong></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Serving our Customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Financial Management</span></p><br></li><li><p><span>Oral & Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Front Office Officer to join our hotel team in Iraq.</p><p><br></p><p>Requirements:</p><p><br></p><p>Minimum 5 years of front office experience in the hotel industry.</p><p>Strong knowledge of hotel front desk operations and guest services.</p><p>Excellent communication and customer service skills.</p><p>Proficiency in hotel management systems and Microsoft Office.</p><p>Ability to work flexible shifts and in a fast-paced environment.</p><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 years of front office experience in the hotel industry.</li><li>Strong knowledge of hotel front desk operations and guest services.</li><li>Excellent communication and customer service skills.</li><li>Proficiency in hotel management systems and Microsoft Office.</li><li>Ability to work flexible shifts and in a fast-paced environment.</li></ul><p></p></section>
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<span>The Inside Sales Executive – Technology Business will be responsible for expanding the current customer base, supporting sales operations, and increasing the business pipeline through proactive customer engagement and coordination with internal teams.<br> The role acts as a key interface between customers and various departments to ensure smooth order processing, timely communication, and high levels of customer satisfaction.<br> The incumbent will support quotation management, order execution, invoicing, stock coordination, customer follow-ups, and sales reporting while ensuring efficient process flow and service delivery for Technology Business operations across Iraq.<br> Key Qualifications: • Strong experience in inside sales, sales coordination, customer support, or sales operations within the technology, mobile handset, or consumer electronics industry.<br> • Good understanding of quotation handling, order execution, invoicing, and customer database management.<br> • Experience working with ERP systems such as SAP for sales order processing, reporting, and sales documentation is highly preferred.<br> • Ability to coordinate stock transfers, outbound deliveries, and order fulfillment for internal and external customers.<br> • Good knowledge of payment follow-ups, transaction confirmations, and handling cancelled or return orders.<br> • Strong communication and coordination skills with the ability to provide pre-sales, sales, and after-sales support to customers and internal stakeholders.<br> • Ability to communicate new product information and updates to customers through various channels.<br> • Good analytical and reporting skills with attention to detail and accuracy.<br> • Strong customer service orientation with ability to coordinate closely with customer service teams to ensure delivery commitments are met.<br> • Ability to work in a fast-paced and target-driven environment.<br> • Familiarity with technology distribution or premium technology brands is preferred.<br> • Strong knowledge of Iraq market operations and customer handling is an added advantage.<br> Education and Experience: • Bachelor’s degree in Business Administration, Sales, Marketing, Commerce, or related field.<br> • 2–5 years of relevant experience in inside sales, sales support, customer service, or sales coordination roles.<br> • Prior experience in technology distribution, mobile handset, consumer electronics, or IT industry is preferred.<br> • Experience working with SAP or similar ERP platforms is highly desirable.<br> • Experience handling customer accounts, quotations, invoicing, and sales reporting is an added advantage.<br> • Experience working within Iraq markets will be preferred.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p>Overview This position is physically located in Balad, Iraq Under supervision of the Billeting Supervisor, the Billeting Clerk Lead is responsible for managing a team of Billeting Clerks who operate a Billeting Office, assisting the Billeting Supervisor with keeping an accurate count on all keys, filing system of all hand receipts, managing housing furnishings, have excellent communication with the housing representatives, ensure that all housing is kept clean and safe for all tenants. Under supervision Billeting Supervisor and/or Manager. Ensuring the highest quality of living-quarters maintenance, upkeep, customer service, and adherence to standards at multiple Life Support Areas (LSA). Primary POC between customer and Vectrus to determine customer’s billeting needs and priorities. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Ensuring the highest quality of living-quarters maintenance, upkeep, customer service, and adherence to standards at multiple Life Support Areas (LSA). + Primary POC between customer and Vectrus to determine customer’s billeting needs and priorities. + Perform other duties as required Qualifications + Minimum Qualifications: + Education/Certifications: + One year related experience may be substituted for one year of education, if degree is required. + Education: High school diploma or equivalent. Must provide a copy of the diploma + Experience: + Minimum of four (4) years of experience in customer service, hotel/military housing management, housekeeping, or related experience + Minimum of two (2) years of supervisory experience. + OCN Experience: + High school diploma + Minimum of four (4) years in customer service, hotel/military housing management, housekeeping, or related experience + Minimum of two (2) years of supervisory experience. + Must be able to read, write and speak English fluently. + Skills: + Must read, write, and speak English fluently + Working Conditions: + Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. + Physical Requirements: + Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. + Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. + Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<h2 class="h5">Job description</h2>
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<p> You will have the opportunity to work with premium products and state-of-the-art tools, delivering exceptional results that leave a lasting impression on our clientele.</p><p><br></p><p><b>Responsibilities:</b></p><ol><li>Lead and conduct makeup applications for various occasions, ensuring each client receives a tailored experience that emphasizes their unique features and style preferences.</li><li>Conduct makeup consultations to understand client needs, utilizing your expertise to recommend suitable products and techniques tailored to individual skin types and tones.</li><li>Organize and facilitate training sessions for Beauty Advisors (BAs), equipping them with essential makeup skills and product knowledge to enhance customer service.</li><li>Plan and execute makeup event sessions that engage clients, showcasing new products and techniques while promoting the brand effectively.</li><li>Stay abreast of the latest trends in makeup and beauty, incorporating innovative techniques and products into your work to maintain a modern and appealing approach.</li><li>Manage inventory and product supplies, ensuring that all necessary tools and cosmetics are available and organized for efficient daily operations.</li><li>Collaborate with marketing and sales teams to develop promotional materials and campaigns that effectively showcase our products and services.</li><li>Provide exceptional customer service by building rapport with clients, addressing their concerns, and ensuring a positive overall experience during their visits.</li><li>Analyze client feedback and sales data to identify trends and opportunities for improving service delivery and product offerings.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Expertise in makeup application techniques for various skin types and tones, ensuring flawless results.</li><li>Strong communication skills to effectively interact with clients and understand their needs.</li><li>Leadership abilities to mentor and guide junior makeup artists and Beauty Advisors in their professional development.</li><li>Knowledge of current beauty trends and product innovations to keep services relevant and appealing.</li><li>Organizational skills for managing inventory and ensuring a well-stocked workspace.</li><li>Customer service orientation to provide an exceptional experience for every client.</li><li>Ability to work collaboratively with cross-functional teams, including marketing and sales, to achieve business goals.</li></ul></div>
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<span>The Customer Support Engineer (IT) – Technology Business will be responsible for providing technical and customer support services for premium technology products and solutions across Iraq.<br> The role focuses on handling customer inquiries and complaints, coordinating service requests, ensuring timely issue resolution, and maintaining high levels of customer satisfaction.<br> The incumbent will manage customer communication, coordinate with service engineers for call assignments, support invoicing and payment follow-ups, maintain service documentation, and contribute to customer engagement initiatives while ensuring smooth service operations for the Technology Business.<br> Key Qualifications: • Strong experience in customer support, IT support, technical service coordination, or helpdesk operations within the technology or consumer electronics industry.<br> • Good understanding of handling customer inquiries, complaints, and service requests professionally and efficiently.<br> • Ability to attend customer calls, prioritize service requests, and coordinate with engineers for timely resolution.<br> • Strong customer service orientation with focus on maintaining customer satisfaction through continuous communication and follow-ups.<br> • Experience in preparing commercial offers, invoicing, payment follow-ups, and maintaining service-related documentation.<br> • Ability to generate customer leads and create product or service awareness through customer interaction and telemarketing activities.<br> • Strong communication, coordination, and interpersonal skills.<br> • Good analytical and reporting skills with attention to detail.<br> • Familiarity with IT services or technology support environments is preferred.<br> • Ability to conduct customer satisfaction surveys and maintain positive customer relationships.<br></span> </div>