وظائف التسويق عبر وسائل التواصل الاجتماعى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities* Administer and maintain VMware vSphere environments (vCenter, ESXi hosts, clusters, HA/DRS/vMotion, datastores, and VMs), including performance and capacity monitoring.<br> Manage enterprise SAN storage and Fibre Channel connectivity, including LUN provisioning, host mappings, zoning, multipathing, and storage troubleshooting.<br> Administer backup and recovery infrastructure, including Veeam Backup &amp; Replication, HPE StoreOnce, and HPE MSL tape libraries; perform backup verification, restores, offsite procedures, and disaster recovery testing.<br> Administer Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, domain controllers, and Windows Server Failover Clustering.<br> Administer Red Hat Enterprise Linux and other Linux servers, including services, networking, storage, patching, and troubleshooting.<br> Monitor infrastructure health and performance using SolarWinds and Veeam ONE; investigate alerts and production incidents and perform root-cause analysis.<br> Perform server provisioning, patching, upgrades, migrations, and decommissioning across production, UAT, development, and DR environments.<br> Maintain infrastructure security in line with company policies and least-privilege principles, and support server and endpoint security solutions.<br> Follow change management procedures, maintain technical documentation and infrastructure inventory, and coordinate with internal teams and vendors on incidents and technology refresh projects.<br> Administer Microsoft 365 and Google Workspace, including user onboarding/offboarding, licensing, mailbox management, and security settings.<br> Manage Duo multi-factor authentication for users, including enrollment, policy configuration, and access troubleshooting.<br> Bachelor's degree in Computer Science, IT, or equivalent practical experience.<br> Years of Experience: 3 Minimum 2 years of hands-on experience administering Windows Server environments, including Active Directory (AD DS), DNS, DHCP, NTP, Group Policy, and LDAP.<br> Solid experience with physical servers, hardware, and storage systems (SAN/NAS), including RAID, firmware updates, and basic data center operations.<br> Proven experience managing backup and recovery solutions such as Veeam, including backup and restore of files, databases, and virtual machines.<br> Experience administering Microsoft 365 , Cisco Duo, and Google Workspace (user and license management, mail, and security policies).<br> Hands-on experience with virtualization platforms, primarily VMware vSphere/ESXi (VM provisioning, snapshots, vCenter management).<br> Working knowledge of networking fundamentals (TCP/IP, VLANs, firewalls, VPN) and basic Linux administration.<br> Language Proficiency: (Arabic, English)</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overseeing and coordinating all aspects of Microwave network operations, Manage teams, vendors, &amp; sub-contractors, and budgets ensuring that due diligence and optimal risk mitigation is achieved as well as the maximum quality and peak performance and reliability of all Microwave networks, Under close supervising the day-to-day operations for the Technical Operations and managed service supplier teams to ensure all type of service disruptions, and uphold corporate's quality standards in support of the business goal.</p> <p> 1. Providing leadership and mentorship to the TMO team, Under close supervising the day-to-day operations for the Technical Operations team, ensuring adherence to quality standards.</p> <p>2. Manage and optimize Microwave Networks (Multi vendor), Ensure customer incidents and outages assigned are successfully and quickly resolved, diffused, or escalated</p> <p>3. Coordinate Microwave &amp; SDH maintenance and change related activities in cooperation with the MS vendor, on-ground teams, and organize scheduled and planned CR routines.</p> <p>4. Controlling and managing operations project budgets to ensure financial efficiency. And drive business case creation, revenue modelling, and CAPEX/OPEX projections for variant tasks and projects.</p> <p>5. Liaise with Procurement, engineering, legal, and financial audit teams to ensure end-to-end solution readiness and compliance, Lead multi-vendor frameworks and negotiations, project delivery assurance, and technical compliance.</p> <p>6. Actively adhere to the Code of policies, procedures and processes to ensure the highest standards are maintained,. Provide leadership in all fiber technical issues; ensure employees are aware of business compliance requirements.</p> <p>7. Drive the vendor management for the designated vendor group mainly on the Huawei Managed service models, monitor performance, develop relationships with key contacts (internally and externally) and hold regular feedback meetings with these stakeholders</p> <p>8. Governing &amp; maintain existing databases, files, and records for purposes of network design, fiber optimization, and relocation of fiber facilities.</p> <p>9. Develop and maintain vendor management scorecards &amp; risk plans for the designated vendor group as per procedure. </p> <p>10. Collaborate with engineering teams to plan the expansion, upgrade, and optimization of the Microwave network (Mainly Huawei and Nokia MW). </p> <p>11. Manage deployment vendors/contractors deliverables and assist with quality assurance and Conduct a certification testing of the new links and equipment, accurately document measurements and placement,</p> <p>12. Conduct feasibility studies, evaluate network capacity, and identify areas for network improvement.</p> <p>13. Performing a routine network checks periodically, Testing signal strength across all elements of the network, Ensure maximum quality and peak performance and reliability of all fiber optic equipment, Report all testing documentation to the direct supervisor.</p> <p> </p> <ul> <li> Bachelor degree (Telecommunication Engineering/Information Engineering/Network Engineering/ Electrical Engineering) </li> <li> Deep understanding of Operational Technology (OT) systems</li> <li> CCNA &amp; PMP or similar certificate will be a big added value</li> <li> Microsoft Office Programs (Mainly Excel, PowerPont, &amp; VISIO)</li> <li> GIS Systems (Google Earth (.kmz), MS Streets &amp; Trips, MapInfo)</li> </ul> <p> <br> </p> <p> <strong>Behavioural Competencies:</strong> </p> <p> <br> </p> <ul> <li> Delivering Results &amp; Fostering Ownership</li> <li> Building Customer Value</li> <li> Networking &amp; Influencing Collaboratively</li> <li> Leading Teams</li> <li> Shaping Strategy</li> <li> Driving Change</li> </ul> <p> </p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <ul> <li> Network Monitoring</li> <li> Service Operations Centre (SOC)</li> <li> Performance Management &amp; Reporting</li> <li> Troubleshooting &amp; Technical Problem Solving</li> </ul> <p> </p> <p> <br> </p> <p> </p></div></section>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates: Internal candidates Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Trinidad and Tobago, Tuvalu, Vanuatu Second tier candidates include: All external candidates, except candidates from non-represented member states of IOM. Organizational Context and Scope Under the Peace, Recovery and Solutions Division (PRSD), IOM Iraq implements an integrated Rehabilitation, Reconciliation, and Reintegration (RRR) and durable solution approach to support internally displaced persons (IDPs) and returnees in achieving safe, dignified, and sustainable solutions. PRSD seeks to expand its durable solution, social cohesion and tribal engagement portfolio; case management; Information, Counseling and Referral Services (ICRS); and reconciliation, community-based dialogue, rehabilitation, and reintegration efforts, as well as Preventing Violent Extremism (PVE) and other related initiatives and activities. Through context-specific and individualized interventions, IOM aims to contribute to sustainable reintegration outcomes while consistently upholding the principles of do no harm and conflict sensitivity. Under the overall supervision of the Head, Peace, Recovery and Solutions Division (PRSD) and direct supervision of Programme Officer (Return and Reintegration), the Project Officer (Rehabilitation, Reconciliation, and Reintegration (RRR) Operations) will be responsible and accountable for planning, coordinating, implementing, and monitoring the activities of DS and RRR in Iraq in their area of responsibility. With regular travel to IOM project sites, they will play a critical role in liaison with local authorities and communities, mentoring IOM field staff, and monitoring project activities to recommend adjustments and course correction when needed.</p><p>Support the overall implementation of Durable Solution (DS) and Rehabilitation, Reconciliation, and Reintegration (RRR) initiatives and Projects, including the oversight of the financial, administrative and technical aspects, in line with IOM s policies and procedures, as well as donor requirements. Provide operational guidance, and technical supervision to DS and RRR staff across Iraq, assisting on programmatic planning and implementation. Monitor projects progress specifically aimed at increasing effectiveness and recommending appropriate action. Monitor the progress against the project s strategic objectives, benchmarks, and provide recommendations with respect to improvements and corrections; monitor the internal reporting tools in close coordination with Monitoring and Evaluation (M&amp;E) and Information Management (IM) team. Identify the priorities arose during the implementation of the Programme and contribute to the development of the new projects under the Programme and activities based on solid results framework and in response to emerging trends, priorities and analysing the local context in area of returns for new project proposals, as well as donor interests and requirements. Plan, develop, organize and deliver capacity building activities to build capacity of staff, partners, government officials, and other humanitarian actors. Coordinate the recruitment of staff and consultants in close coordination with Programme Officer (Return and Reintegration) and the Resource Management Unit. Train and mentor field staff and assist management to ensure that responsibilities are carried out according to do-no-harm principles. Monitor the compliance with project partners, project staff and implementing entities. Liaise with Government entities, Implementing Partners (IP), United Nations (UN) agencies and other stakeholders in the Project. Support building synergies within the different thematic teams within the DS and RRR portfolio and with other active programmes in Iraq, in order to synchronise all the activities carried out across different service areas. Pro-actively offer suggestions to program management regarding improvements in program operations and procedures and initiate such improvements as requested. Coordinate with other units and departments within IOM Iraq for a smooth implementation of all project activities. Contribute to adequate information management on project related activities including visibility by providing regular updates, summaries, press releases and other relevant materials, in coordination with Media Communications Unit (MCU) and relevant thematic team. Coordinate the development, dissemination and regular update of assessment and monitoring tools. Draft Standard Operating Procedures (SOPs) for Programme activities, if required. Produce quality progress Financial, Narrative, and other reports related to the Project activities. Support the elaboration and dissemination of reports in compliance with donor and IOM requirements. Undertake duty travel as required to monitor and support the implementation of different projects and activities under the portfolio. Perform such other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><ul><li>Master's degree in Law, International Relations, Political or Social Sciences, International Development, International Relations, or a related field from an accredited academic institution with two years of relevant professional experience; or,</li><li>University degree in the above fields with four years of relevant professional experience.</li></ul><h2>Experience</h2><ul><li>Experience in programme management, implementation and project development;</li><li>Experience in coordination of various projects under the programme to ensure maximum outputs;</li><li>Experience in liaising with government authorities and other national/international institutions;</li><li>Experience in emergency settings with in-depth knowledge of IOM/UN programme/project life cycles;</li><li>Experience with UN and International Agencies, international or local Non-Governmental Organizations (NGOs) preferred; and,</li><li>Work experience in the Region is an advantage.</li></ul><h2>Skills</h2><ul><li>Knowledge of UN/IOM s regulations, policies and procedures;</li><li>Knowledge of project budgeting and financial management;</li><li>Knowledge and experience in working with PRIMA is an advantage;</li><li>Sound writing, communication and negotiation skills; and,</li><li>Excellent organization skills, analytical and creative thinking.</li></ul><h2>Languages</h2><ul><li>For this position, fluency in English is required (oral and written).</li><li>Working knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><ul><li>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</li></ul><h2>Values</h2><ul><li><strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li><strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li><strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li><strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li><li><strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li><strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li><strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li><strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li><li><strong>Accountability</strong>: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li><strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2</h2><ul><li><strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li><strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li><strong>Building Trust</strong>: Promotes shared values and creates an atmosphere of trust and honesty.</li><li><strong>Strategic thinking and vision</strong>: Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li><strong>Humility</strong>: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Senior Salesforce Development &amp; Architecture Lead <p>Our client, a renowned company in the fintech industry, is looking for an experienced<strong> Senior Salesforce Development &amp; Architecture Lead </strong>to join their team <strong>remotely.</strong> The Senior Salesforce Development &amp; Architecture Lead will define the Salesforce platform's technical strategy, architecture, and development direction, ensuring secure, scalable, and high-performing solutions that support critical business operations. This role combines hands-on technical leadership with architectural oversight, mentoring development teams, and collaborating closely with business and technology stakeholders.</p><br> Responsibilities: <ul><li>Lead the architecture, development, and deployment of enterprise-scale Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce Platform capabilities.</li><li>Define and drive Salesforce architecture standards, development best practices, governance, and coding guidelines.</li><li>Lead the implementation and customization of Salesforce across Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Partner with business stakeholders, product owners, and technical teams to translate business requirements into scalable, secure, and maintainable solutions.</li><li>Design and oversee integrations with payment platforms, core banking systems, enterprise applications, and microservices using REST/SOAP APIs and enterprise integration patterns.</li><li>Ensure platform scalability, reliability, security, and performance in a high-volume fintech environment.</li><li>Provide technical leadership through solution design, code reviews, mentoring, and technical guidance.</li><li>Establish and enforce Salesforce security architecture, data access models, and compliance with industry best practices.</li><li>Lead troubleshooting of complex technical issues, performance bottlenecks, and production incidents.</li><li>Drive Git-based version control, CI/CD pipelines, automated testing, and release management.</li><li>Collaborate with enterprise architects and cross-functional teams to align Salesforce solutions with the organization's technology strategy.</li><li>Evaluate new Salesforce capabilities and emerging technologies to continuously improve the platform.</li><li>Maintain technical documentation, architecture diagrams, and integration documentation.</li></ul> Qualifications: <ul><li>Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.</li><li>8–10+ years of Salesforce development experience, including solution architecture and technical leadership.</li><li>Strong expertise in Apex, SOQL, SOSL, Lightning Web Components (LWC), Visualforce, Salesforce APIs, and platform customization.</li><li>Extensive experience with Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Deep understanding of Salesforce architecture, data modeling, security, governor limits, and performance optimization.</li><li>Proven experience designing and implementing complex integrations using REST/SOAP APIs, asynchronous processing, middleware, and enterprise integration patterns.</li><li>Experience integrating Salesforce with enterprise applications (e.g., payment platforms, banking systems, or ERP solutions) is highly preferred.</li><li>Hands-on experience with Git, CI/CD pipelines, and DevOps practices.</li><li>Demonstrated experience leading development teams, mentoring engineers, and driving architectural decisions.</li><li>Salesforce certifications such as Platform Developer II, Application Architect, System Architect, or Certified Technical Architect (CTA) are highly preferred.</li><li>Excellent problem-solving, communication, and stakeholder management skills.</li><li>English required; Arabic is a plus.</li></ul> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client, a renowned company in the fintech industry, is looking for an experienced Senior Salesforce Development &amp; Architecture Lead to join their team remotely. The Senior Salesforce Development &amp; Architecture Lead will define the Salesforce platform's technical strategy, architecture, and development direction, ensuring secure, scalable, and high-performing solutions that support critical business operations. This role combines hands-on technical leadership with architectural oversight, mentoring development teams, and collaborating closely with business and technology stakeholders.</p><p><b>Responsibilities</b>:</p><ul><li>Lead the architecture, development, and deployment of enterprise-scale Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce Platform capabilities.</li><li>Define and drive Salesforce architecture standards, development best practices, governance, and coding guidelines.</li><li>Lead the implementation and customization of Salesforce across Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Partner with business stakeholders, product owners, and technical teams to translate business requirements into scalable, secure, and maintainable solutions.</li><li>Design and oversee integrations with payment platforms, core banking systems, enterprise applications, and microservices using REST/SOAP APIs and enterprise integration patterns.</li><li>Ensure platform scalability, reliability, security, and performance in a high-volume fintech environment.</li><li>Provide technical leadership through solution design, code reviews, mentoring, and technical guidance.</li><li>Establish and enforce Salesforce security architecture, data access models, and compliance with industry best practices.</li><li>Lead troubleshooting of complex technical issues, performance bottlenecks, and production incidents.</li><li>Drive Git-based version control, CI/CD pipelines, automated testing, and release management.</li><li>Collaborate with enterprise architects and cross-functional teams to align Salesforce solutions with the organization's technology strategy.</li><li>Evaluate new Salesforce capabilities and emerging technologies to continuously improve the platform.</li><li>Maintain technical documentation, architecture diagrams, and integration documentation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.</li><li>8 10+ years of Salesforce development experience, including solution architecture and technical leadership.</li><li>Strong expertise in Apex, SOQL, SOSL, Lightning Web Components (LWC), Visualforce, Salesforce APIs, and platform customization.</li><li>Extensive experience with Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Deep understanding of Salesforce architecture, data modeling, security, governor limits, and performance optimization.</li><li>Proven experience designing and implementing complex integrations using REST/SOAP APIs, asynchronous processing, middleware, and enterprise integration patterns.</li><li>Experience integrating Salesforce with enterprise applications (e.g., payment platforms, banking systems, or ERP solutions) is highly preferred.</li><li>Hands-on experience with Git, CI/CD pipelines, and DevOps practices.</li><li>Demonstrated experience leading development teams, mentoring engineers, and driving architectural decisions.</li><li>Salesforce certifications such as Platform Developer II, Application Architect, System Architect, or Certified Technical Architect (CTA) are highly preferred.</li><li>Excellent problem-solving, communication, and stakeholder management skills.</li><li>English required; Arabic is a plus.</li></ul><p></p></section>

<p>Event Management Service for a Social Dialogue Workshops Erbil, Kurdistan Region of Iraq 6 and 18th August 2026 Background and Context: More than 1.1 million Iraqis remain in protracted displacement, concentrated in the KRI and Ninawa. The Employment and Employability project has documented youth unemployment among some IDP groups at 49.6%, female refugee labour-force participation below 3% in Erbil and Duhok, and informality rates around 94% among young displaced men. The Iraqi Government's ongoing closure of IDP camps adds urgency: without a tripartite framework, people leaving camps risk moving into unprotected informal work with no recourse. The first social dialogue session will be based on the Policy Brief, Refugees, IDPs and labour market Integration in Iraq and Kurdish Region of Iraq: Advancing Inclusion through Employment that was commissioned by the GIZ supported project, Promoting Employment and Employability among Refugees, Internally Displaced Persons (IDPs) and Host Communities focusing on Women, PWDs, and Youths in Northern Iraq. That alone gives the session a concrete, ready-to-sign output. The broader discussion on labour market access barriers and active labour market policies adds systemic value. In addition, a second social dialogue will be held to discuss labour migration. Iraq recently issued new regulations on the recruitment and employment of foreign workers, creating an urgent implementation challenge that is felt differently at the federal and KRI levels. Federal and KRI frameworks diverge on work permits, recruitment procedures and labour market access a gap raised repeatedly in joint Federal MOLSA KRI discussions. At the same time, migrant workers and refugees in the KRI face documented gaps in labour rights protection, access to justice and social security coverage. This session gives the Tripartite Committee its first major substantive policy discussion: one where all three parties have an immediate, practical interest and where their combined voice can directly influence how new regulations are implemented across both levels of government. Purpose for this Service: The purpose of the service is to support and facilitate holding TWO social dialogue to be held on two separate occasions and to discus on the following topics: 6 August-Social Dialogue-One: Economic Inclusion and Decent Work for Refugees and Displaced populations 18 August -Social Dialogue-two: Labour Migration Governance: Foreign Workers, Refugees and labour mobility Objective: The ILO seeks to contract an event management company to provide logistical services for two Social Dialogue workshops to be held in the first and third weeks of August 2026. The events will be held in Erbil as follows First Social Dialogue Event date from/to: 6th August 2026 Location: Erbil Second Social Dialogue Event date from/to: 18th August 2026 Location: Erbil Number of Participants: The table below specifies the exact days of participation for each combined validation and capacity-building workshop participants Activity Number of Participants Comments Erbil Duhok Sulaymaniyah ILO Total First Social Dialogue 7 3 3 4 17 1 day workshop held 6th August 2026 Second Social Dialogue 7 3 3 4 17 1 day workshop held 18th August 2026 Agenda of the First Social Dialogue event on 6th August 2026 (10:00 AM 3:00 PM) and Second Social Dialogue event on 18th August 2026 (TBA) Logistics Requirement: A- First Social Dialogue workshop 6 August 2026 # Description uant ity Days Unit Price /USD Total Price /USD 1 Meeting room for up to (20) participants 6th August 2026 (Round table style) Data show Flip chart Drinking water Projector Type of the meeting room: Medium up to 30-50 It may be necessary to arrange a larger meeting room for group work. 1 room 1 day # Description uant ity Days Unit Price /USD Total Price /USD Hotel Rating: Four stars hotel, and approved by UNDSS Description: The room should have bright/sufficient lightning. A few windows are allowed. The walls should be solid and straight to allow sticking posters, flipcharts, sickly notes and other pieces needed for the training. The hotel management should be in agreement with posters, flip charts, sticky notes and other pieces to be sticked to the walls with sticky tape. The conference should be equipped with the following equipment that need to be returned back to the provider once training done: 1. One Laptop 2. 3 Extension Cords 3. Rental of Slide clicker with extra batteries (to be used at the training) 4. Sound System: Speakers Mixers Loudspeakers Hanging wireless 5. Wireless mic (1) Table mic (20) One data show (to be used at the training) 2 Coffee Breaks Continues (Rich 20 1 days 3 1 Lunch (Open buffet) 20 1 days 4 Accommodation is required in 4) stars hotel (in single rooms), First Social Dialogue (1st week of August) Check in: 5th August 2026 Check out: 6th August 2026 6 rooms 1 night 5 DSA amount for (6) participants for 1 night on 6th of August 6 partici pants 1 day USD 70.80 USD 424.80 6 Transportation for (13) participants 3 participants: Sulaymaniyah-Erbil-Sulaymaniyah 3 participants: Dohuk-Erbil-Dohuk 7 participants ERBIL-ERBIL 13 2 Ways for two trips USD 322 USD 322 7 Printing materials / Agenda C documents Black and white - Agenda (20 Copies) and attendance list (2 PAGES) 2 L.S 1 # Description uant ity Days Unit Price /USD Total Price /USD 8 - Table tags for participating entities designed in line with ILO Branding Guidelines 22 Copies Roll-up Standard good quality 1 EA 2m X 0.9M- aluminum base) good quality 1 EA Design to be shared by ILO 1 EA 1 Stationaries (tick what applies and specifies the quantities) Marker pens blue 21 EA Marker pens red 21 EA Marker pens green 21EA Marker pens black 21EA Branded Pens Design to be shared by ILO - 21EA Branded Notebook Design to be shared by ILO - 21EA Flipcharts 21EA 2 L.S 1 G Interpretation system with required equipment : Kurdish-Arabic-English Interpretation booth: Soundproof booth or there will be a distance between the booth and the participants to avoid noise Number of headsets Interpretation devices</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><h4>Company description</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS</p> <h4>What is in it for you?</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies and the opportunity to earn qualifications while you work</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference in the local community through our Corporate Social Responsibility activities</li> </ul> <h4>Job description</h4> <h4>What you will be doing:</h4> <ul> <li>Answer inquiries of room rates, outlets and room locations</li> <li>Be totally familiar with all aspects of the reservation systems</li> <li>Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation</li> <li>Post advance deposits and keep accurate records of deposits</li> <li>Process rooming lists and group blocks and indicate special requests and billing procedures</li> <li>File and process reservations correspondence, make certain all files are current and in order</li> <li>Have knowledge of front desk, sales and accounts departments and how they relate to the reservations department</li> <li>Abide by the hotels policies and procedures</li> <li>Be familiar with changes in the rates and group enquiries</li> <li>Be aware of inventory management and keep a constant check on the room types available throughout the day</li> <li>Have an understanding of departmental goals and projections for average rate and occupancy</li> <li>Answer guest questions about property facilities/services (e.g., hours of operation, room availability, restricted dates, rates and room types, packages, promotions, entertainment, restaurants, special events)</li> <li>Assign confirmation/cancellation numbers and clearly relay this information to callers, giving them the option of emailing and/or faxing these numbers</li> </ul> <h4>Qualifications</h4> <ul> <li>Diploma or bachelor’s degree in hospitality management, tourism, business administration, or a related field is preferred</li> <li>Minimum 1–2 years of experience in hotel reservations, front office, or a similar hospitality role</li> <li>Good knowledge of hotel reservation procedures, room types, rates, packages, and availability</li> <li>Proficiency in hotel reservation systems and Microsoft Office applications</li> <li>Strong communication and interpersonal skills, with a professional and courteous manner</li> <li>Good command of written and spoken English; additional languages are an advantage</li> <li>Strong attention to detail and accuracy when handling reservations and guest information</li> <li>Ability to handle guest inquiries, requests, modifications, and cancellations efficiently</li> <li>Strong organizational and time-management skills, with the ability to prioritize multiple tasks</li> <li>Ability to work under pressure and maintain a high level of customer service</li> <li>Good problem-solving skills and the ability to resolve guest concerns professionally</li> <li>Flexible to work shifts, weekends, and public holidays as required</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong><br> <br> Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gaps<br> <br> <strong>What's On Your Plate?</strong><br> </p><br><br><ul><li>Monitor and improve Rider Performance and Compliance</li><li>Lead Rider Recruitment for the allocated zones</li><li>Lead a Team of Rider Coordinators and/or Rider Captains</li><li>Manage rider roster with proper allocation of shifts/breaks/off-days etc</li><li>Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor</li><li>Inventory management and usage compliance of Rider equipments</li><li>Groom rider quality (behaviour, appearance, professionalism, presentational etc)</li><li>Setting up a performance improvement plan to improve performance of low performing riders</li><li>Reduce rider complaints originating from customers</li><li>Monitor riders performance on individual level and responsible for coaching/warning riders</li><li>Audits fleet appearance &amp; rider behaviour via on ground visits</li></ul><br>What you need to be successful<br><ul><li>Bachelor's Degree</li><li>2-3 years of experience in food/grocery tech industry is highly preferred</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Strong communication skills, both written and verbal. English and Arabic is a must.</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills: Experience of managing bigger group of people</li></ul><br>Who we are<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.<br> <br> We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.<br> <br> At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.</p><br><br> <br><br> </div>

<p>Contribute to establishing and monitoring a system to collect, consolidate , and clean programme data from various units and field offices. Work closely with Programme Managers and M&amp;E/IMS focal points to facilitate timely and accurate data submission for all projects. Establish routines for data validation and apply data protection standards. In collaboration with the Mission IMS Team, support administering programme data and information management systems and databases. Coordinate with IMS staff to maintain programme data platforms and troubleshoot issues and continuously update project Results Matrices in the system and follow up with teams to fill any data gaps. Track the performance of project and programme indicators, flag implementation delays and challenges to project and programme staff, and suggest corrective actions to achieve the desired outcomes committed to communities, donors, and partners. Coordinate the preparation of mission-wide reports and data inputs for institutional requirements, such as annual IQ, IQBIS, UNSDCF, UNINFO, and other internal or inter-agency reporting tools. Compile, analyze, and presente all required programmatic data by deadlines. Contribute to th establishment of IOM Iraq project target datasets to produce summary people reach, trends and infographics that inform management and programme units. Work with IMS Staff to develop dashboards or other visualization products to track key performance indicators across projects on a regular basis and support the Programme Support Unit and communications team with data insights for donor reports, fact sheets and presentations. Provide technical guidance to project staff on data collection methodologies, use of data tools, and reporting standards. Conduct trainings for field teams on data entry, use of mobile data collection (Kobo/IMS), and data quality control. Promote standardized data collection tools and share best practices across units. Comply with IOM data protection policies in managing project targets individual identifiable data and confidential information. Maintain confidentiality and proper data access controls. Implement regular data backup and archiving procedures in coordination with IMS Team. Liaise with the Monitoring &amp; Evaluation and IMS colleagues to contribute to assessments and evaluations as needed. Support any information management initiatives or roll-out of new corporate tools at mission level. Keep abreast of developments in IOM s Evaluation and Monitoring and Results-based Management (RBM) functions to support compliance with IOM strategies and institutional monitoring and reporting requirements, including for the SRF, and the Mission strategy. Support coordination of collecting data for the mission s key program indicators, ensure data verification and compilation, liaise with the Media and Communication Unit for design and publication, and coordinate circulation to partners and documentation. In coordination with the MEAL and the mission s IMS, regularly update and share the programme database and dahshboard with programme team. Perform such other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Master s degree in Monitoring and Evaluation, statistics, information management, data ccience, social sciences or a related field from an accredited academic institution ; or University degree in the above fields with two years of relevant professional experience in the development and implementation of M&amp;E and AAP frameworks Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Experience in programme data management, analysis and reporting in a humanitarian or development context (at least five years if holding a bachelor s degree). Proven experience coordinating data collection from multiple projects or field locations, ensuring data integrity and timeliness. Technical proficiency in Microsoft Excel and Access; experience with data analysis or visualization software (e.g. SQL databases, Power BI) and mobile data collection tools (Kobo) is required. Familiarity with monitoring and evaluation frameworks and results-based reporting (experience with UN/IOM reporting systems like PRIMA or PRISM, SRF indicators, etc. is an advantage). Prior work experience with IOM or UN agencies, or in the Iraqi context, is an advantage. Proven experience in data collection tool preparation, data collection, analysis and reporting in a humanitarian or development context is an advantage.</p><p>Skills Strong reporting, writing and research skills, preferably related to M&amp;E data; Demonstrated knowledge of development of data collection tools, their administration and evaluation techniques and practices; Strong interpersonal and teamwork skills; and, Proven ability to establish and maintain effective working relationships with people of diverse cultural and national backgrounds. Expert knowledge of MS office and advanced statistical skills including knowledge of database management, statistical and project management software is a strong advantage; Knowledge and understanding of the migration issues, return and reintegration in the region is an advantage.</p><p>Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, Fluency in English is required Arabic and Kurdish are advantage Languages Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>Core Competencies behavioural indicators Level 2 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p>Managerial Competencies behavioural indicators Level 2, if with direct reports Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.</p>

<p><h4>Belong, connect, grow, with KBR!</h4> <p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p> <p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p> <h4>Role: Information Management (IM) Head</h4> <p><strong>Rotation:</strong> 28/28</p> <h4>Key responsibilities</h4> <p>The Information Management (IM) Head is responsible for assisting the IM Manager in leading the delivery, governance, and continuous improvement of information management services supporting business operations. This includes but is not limited to:</p> <ul> <li>Lead, manage, and develop the DMG team to ensure effective delivery of information management and IT services.</li> <li>Set team objectives, priorities, and performance expectations aligned with business goals.</li> <li>Monitor workload distribution, resource allocation, and service delivery performance.</li> <li>Provide coaching, mentoring, and professional development opportunities for team members.</li> <li>Conduct performance reviews and support talent development initiatives.</li> <li>Coordinate with business stakeholders and IT service providers to address operational and strategic requirements.</li> <li>Develop and implement information management strategies, standards, and processes.</li> <li>Ensure data integrity, quality, security, and accessibility across the organization.</li> <li>Maintain compliance with corporate, regulatory, and information governance requirements.</li> <li>Support data retention, classification, and records management policies.</li> <li>Lead the delivery and support of IM services to business users.</li> <li>Ensure service levels meet agreed business requirements and performance targets.</li> <li>Act as the escalation point for critical IM issues.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in related discipline.</li> <li>Significant experience in information management, operations, infrastructure support.</li> </ul> <h4>Experience</h4> <p>10+ years in similar position</p> <h4>Technical skills</h4> <ul> <li>Project Information Systems (PIM, EDMS, Data Warehousing)</li> <li>Digital Delivery Platforms (2D/3D CAD, BIM, Collaboration Tools)</li> <li>Cloud Platforms (Azure, AWS, Google Cloud)</li> <li>Cybersecurity & Compliance (CUI, ISO 19650)</li> <li>Process Optimization & Change Management</li> <li>Advanced Excel, Power BI, and Reporting Tools</li> <li>IT Infrastructure & Networking (basic understanding)</li> <li>SCADA & Industrial Automation Systems (for oil & gas projects)</li> <li>Project Management Software (MS Project, Primavera, Jira)</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Specific Accountabilities:</p><p>Establish a complete and accessible product information system and organizes training schedules for the sales team on the products of interest, to understand the product portfolio and help meet objectives.</p><p>Identifies market segments, potentiality, shares (for company and competitors), development, and growth tendencies, to establish and explore new opportunities.</p><p>Monitors and reports product and sales team performance, in order to keep track of the effectiveness of product lines, assess the plan execution, and recommend changes to the product mix.</p><p>Coordinates the planning, logistics, and development of products, as directed, to ensure efficient, timely, and cost-effective marketing campaigns and promotional events.</p><p>Plans for introductions and prepare marketing plans and related marketing activity, to evaluate potential new products, provide recommendations, research viability and risks, and monitor development execution.</p><p>Conducts market research and analysis, to evaluate market strategies and develop Hikma s business.</p><p>Conducts comprehensive product evaluations and makes product recommendations based on financials, aggregate risk, and technologies, to maintain and constantly update the product portfolio.</p><p>Monitors and apply industry trends and intelligence to the portfolio, to ensure a robust and successful product pipeline.</p><p>Collaborates with Business Development, to identify potential new products and technologies and utilizes tools and processes available for product forecasting and evaluation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Criteria:</p><p>Bachelor s degree in pharmacy (MBA is a plus)</p><p>Minimum: 4-6 years relevant experience, Preferred: 1-2 years marketing role or marketing assignment.</p><p>Base Baghdad</p><p></p></section>

<p>Tearfund is seeking an experienced and passionate Logistics Business Partner to join our committed team in the Eurasia &amp; North Africa (ENA) region. This pivotal role offers an exciting opportunity to support and enhance the operational quality, supply chain, and logistics impact across our ENA programmes, while working in close engagement with Tearfund's Global Logistics team.</p><p>The Logistics Business Partner oversees logistics and procurement support across ENA country programmes and is responsible for ensuring operational standards are met, providing high-level technical advice, and supporting regional teams with procurement services. The position collaborates with the Global Logistics team and other regional Logistics Business Partners to share best practices, develop shared resources, and continually enhance logistics operations. The Logistics Business Partner actively engages with internal and external stakeholders, delivering training, mentoring, and short-term operational support as needed. S/he plays a key role in ensuring adherence to policies, creating new guidelines when necessary, and finding creative solutions to complex logistical challenges in the region.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree or equivalent professional qualification in Logistics, Supply Chain Management, Business Administration, or a related humanitarian field</li><li>Significant hands-on experience in logistics, supply chain management, and procurement within humanitarian and development contexts</li><li>Demonstrated experience in providing strategic logistics advisory support, conducting procurement services, and managing supply chains across multiple country programmes</li><li>Proven experience in developing, applying, and adapting logistics policies and guidelines in complex, fast-moving environments</li><li>Detailed understanding of international supply chain, compliance, and donor logistics requirements</li><li>Proven ability in capacity development, training, mentoring, and coaching of staff and partner organizations</li><li>Proven successful experience in cross-cultural collaboration, strategic planning, and operational problem-solving</li><li>Proven experience in financial management, budgeting, and logistics procedures linked to operational delivery</li><li>Proven ability to think creatively to find solutions to challenging, real-world logistical issues</li><li>Strong influencing, training, and mentoring skills</li><li>Strong analytical, organizational, and creative problem-solving skills</li><li>Proven ability of working effectively in remote and multicultural teams</li><li>Excellent report writing and communication skills</li><li>Excellent written and verbal communication skills in English (working knowledge of Arabic or other regional languages is highly desirable)</li><li>Able to work in a fast-moving environment, comfortable with constant change, and available for short-term regional assignments</li><li>Proven computer literacy, including good knowledge of logistics systems, MS Office, and Google Workspace</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><strong>Job Specific Accountabilities:</strong></span></p><br> <ul> <li>Establish a complete and accessible product information system and organizes training schedules for the sales team on the products of interest, to understand the product portfolio and help meet objectives.&nbsp;</li> </ul> <ul> <li>Identifies market segments, potentiality, shares (for company and competitors), development, and growth tendencies, to establish and explore new opportunities.&nbsp;</li> </ul> <ul> <li>Monitors and reports product and sales team performance, in order to keep track of the effectiveness of product lines, assess the plan execution, and recommend changes to the product mix.&nbsp;</li> </ul> <ul> <li>Coordinates the planning, logistics, and development of products, as directed, to ensure efficient, timely, and cost-effective marketing campaigns and promotional events.&nbsp;</li> </ul> <ul> <li>Plans for introductions and prepare marketing plans and related marketing activity, to evaluate potential new products, provide recommendations, research viability and risks, and monitor development execution.&nbsp;</li> </ul> <ul> <li>Conducts market research and analysis, to evaluate market strategies and develop Hikma’s business.&nbsp;</li> <li>Conducts comprehensive product evaluations and makes product recommendations based on financials, aggregate risk, and technologies, to maintain and constantly update the product portfolio.&nbsp;</li> <li>Monitors and apply industry trends and intelligence to the portfolio, to ensure a robust and successful product pipeline.&nbsp;</li> <li>Collaborates with Business Development, to identify potential new products and technologies and utilizes tools and processes available for product forecasting and evaluation.&nbsp;</li> </ul> <p><strong><span>Required Criteria:</span></strong></p><br> <ul> <li>Bachelor’s degree in pharmacy (MBA is a plus)</li> <li>Minimum: 4-6 years relevant experience, Preferred: 1-2 years marketing role or marketing assignment.</li> <li>Base Baghdad</li> </ul> </div>

<p>Accountant Baghdad, Iraq We are looking for an Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets. Accountant responsibilities include auditing financial documents, following financial procedures, reconciling bank statements and calculating tax payments and returns, consult project team about accounting implementation and engage when necessary. To be successful in this role, you should have previous experience working with different kind of businesses, bookkeeping and a flair for spotting numerical mistakes. Ultimately, you will provide us with accurate quantitative information on financial position, liquidity and cash flows of our business, while ensuring we re compliant with all tax regulations.</p><ul><li>Manage all accounting transactions</li><li>Prepare budget forecasts</li><li>Reconcile accounts payable and receivable</li><li>Ensure timely bank payments</li><li>Manage balance sheets and profit/loss statements</li><li>Report on the company s financial health and liquidity</li><li>Audit financial transactions and documents</li><li>Comply with financial policies and regulations</li><li>Engage with project teams</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor Degree or Higher in accounting, business administration or related fields</li><li>Minimum 3 years of experience</li><li>Perfect written English</li><li>Have worked on ERP systems</li><li>Advanced MS Excel skills including functions and pivot tables</li><li>Strong attention to detail and good analytical skills</li></ul><p>Nice to have</p><ul><li>Additional certification (CPA or CMA) is a plus</li><li>Hands on experience with Odoo ERP is a plus</li><li>Additional languages</li><li>Working on project based accounting is a plus</li><li>Strong analytical skills</li></ul>

<p>Mission and objectives UNICEF has a long-term commitment to Iraq s children and young people, with the first formal cooperation agreement signed with the Government in 1963. UNICEF works in close partnership with the Federal through established Cooperation Agreements. UNICEF has a broad geographic presence in the country with four offices located in Basra, Baghdad, Erbil and Dohuk. UNICEF collaborates with UN agencies, international and national NGO partners to meet the humanitarian and development needs of most vulnerable children and young people. In recent years, UNICEF s work to support the unique needs of young people has gained momentum, as the challenges facing them have come more sharply into view. UNICEF is committed to deliver for all children and young people through its overall impact goal of realizing the rights of every child, especially the most disadvantaged. The UNICEF Strategic Plan, 20XX recognizes the whole spectrum of young people, including young adults or youth over 18, and includes in its Change Strategies supporting young people and children as agents of change. Taking its cue from the strategic plan, the Global Communication and Advocacy Strategy 20XX (GCAS) asserts the important role that young people can play in the successful realization of UNICEF s mandate, and outlines the need to listen to, co-create and collaborate with young people and create meaningful engagement opportunities for them to make a difference. Being important drivers of change, children and young people are essential partners and contributors to both the development and implementation of UNICEF s Strategic Plan 20XX. With a new and ambitious SP, UNICEF intends to be deliberate and committed in fully involving children and young people in creating the solutions to accelerate the realization of the SDGs and driving change forward. Context A volunteer is sought to support the country office with the social behaviour change function. The volunteer will provide professional technical assistance and support for the planning, implementation, monitoring, and reporting of the social behaviour Change program activities. Responsibilities include data analysis, progress reporting, knowledge sharing, and capacity-building efforts, in alignment with the objectives of the SBC work plan and the overall SBC program strategy.</p><p>Task description</p><ol><li>Generate and utilize research, data, and evidence to inform the design, measurement, and monitoring of SBC programs and outcomes in both development and emergency contexts. Collate, analyze and summarize data, evidence and trends on social and behavioral issues to inform evidence-based SBC strategies, plans and activities and support development of briefing notes on SBC related issues. Support data collection, tracking, monitoring and reporting SBC results. Assist in the establishment of community feedback mechanisms and use feedback to inform community engagement and SBC actions for disaster preparedness, response, recovery and resilience. Generate and use SBC evidence, data, and assessments for disaster preparedness, response, recovery and resilience. Contribute to terms of reference, research tools, frameworks and protocols for generating evidence to inform SBC initiatives and apply tools, methodologies and frameworks for data collection, tracking, monitoring and reporting and disseminating SBC results. Support annual reviews and reporting on SBC</li><li>Design, plan and implement SBC activities that are backed by social and behavioural evidence and strong engagement and participation mechanisms in both development and humanitarian contexts. Provide technical and administrative support for the development, implementation and monitoring of evidence-based SBC activities in collaboration/consultation with UNICEF sectoral and cross-sectoral specialists, relevant government and NGO partners, and in line with global standards and UNICEF priorities and approaches. Support the inclusion of community engagement and social and behavioral approaches in sectoral workplans, with active participation in sectoral programme planning and reviews and viable recommendations for the integration of SBC. Support the application of the above skills of designing, planning, implementing and monitoring of community engagement and SBC interventions in the context of humanitarian emergencies.</li><li>Support partnerships building and management and resource mobilization for SBC acceleration/scaling up Support Country office s resource mobilization efforts and contribute to proposals, donor reporting, and development of communication and fundraising materials. Contribute to budgeting and support grants management and monitoring for SBC. Support mobilization of strategic partners and alliance building for SBC Coordinate with stakeholders and partners for the implementation of community engagement and SBC in humanitarian action.</li><li>Promote continuous learning, strengthening and scaling up in SBC for both development and humanitarian contexts through capacity building of UNICEF staff, partners and implementers. Support SBC capacity assessments Support the identification, design, and/or organization of SBC training for staff and partners. Support the development and/or adaptation of existing UNICEF learning resources, guidelines and training materials for staff, implementing partners and relevant government and non-government counterparts. Support the development and/or adaptation of capacity development tools and activities for humanitarian programming with a focus on preparedness, response and recovery. Help identify and strengthen mechanisms and systems for community engagement in humanitarian contexts.</li><li>Other assigned duties and responsibilities</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p><span>Iraq is recognized as one of the most affected countries by the harmful effects of climate change. Iraq ratified the Paris Agreement on January 14, 2021. In October 2021, the Government of Iraq (GoI) signed their first National Determined Contribution (NDC), which has been presented at the COP26. The Government of Iraq has requested UNDP support in implementation of the NDC, including through capacity development, advisory for sectoral planning and formulation of related strategies, frameworks, and instruments.&nbsp;</span></p><br> <p><span>UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP's policy work carried out at HQ, Regional and Country Office levels offers a spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains in support of the signature solutions and organizational capabilities envisioned in UNDP's Strategic Plan.</span></p><br> <p><span>UNDP is an accredited Implementing Agency for the Global Environment Facility (GEF) Trust Fund and the family of funds such as the Least Developed Countries Fund (LDCF), the Special Climate Change Fund (SCCF), and the Global Biodiversity Framework Fund (GBBF). As an Implementing Agency, UNDP offers countries highly specialized services for eligibility assessment, project formulation and due diligence, co-financing mobilization, implementation oversight, results management and evaluation, and knowledge management.</span></p><br> <p><span>Iraq faces significant environmental and public health risks associated with persistent organic pollutants (POPs), hazardous chemicals, obsolete pesticides, polychlorinated biphenyls (PCBs), unintentional POPs (UPOPs), industrial POPs (IPOPs), and chemically contaminated sites. Previous assessments identified substantial quantities of obsolete pesticides and potentially PCB-contaminated electrical equipment and highlighted significant technical and institutional capacity gaps in chemicals and contaminated-sites management.</span></p><br> <p><span>The Government of Iraq is a Party to major international chemicals and waste conventions, including the Stockholm, Basel, Rotterdam and Minamata Conventions. Iraq has previously developed a National Implementation Plan (NIP) under the Stockholm Convention; however, the existing NIP requires updating to reflect newly listed POPs, improved inventories, updated risk information, institutional developments and current national priorities.</span></p><br> <p><span>The Integrated Persistent Organic Pollutants (POPs) and Chemical Hotspots Management Project, therefore adopts an integrated approach combining:</span></p><br> <ul> <li><span>strengthening the national framework for POPs and hazardous chemicals management;</span></li> <li><span>updating the national POPs inventories and National Implementation Plan;</span></li> <li><span>strengthening laboratory, inspection, monitoring and institutional capacities;</span></li> <li><span>environmentally sound management and disposal of obsolete pesticides;</span></li> <li><span>management and disposal/phase-out of PCB-contaminated equipment, oils and waste; and</span></li> <li><span>assessment and remediation planning for priority chemical pollution hotspots</span></li> </ul> <p><span>The project comprises three components. Component 1 focuses on improved management of POPs and hazardous chemicals; Component 2 focuses on high-risk POPs in the agriculture and power sectors; and Component 3 addresses chemical pollution hotspots and contaminated sites.</span></p><br> <p><span>Implementation will require extensive technical assistance, consultancy services, procurement of laboratory and field equipment, hazardous waste management services, capacity building, site assessments, remediation planning and policy/regulatory development.</span></p><br> <p><span><strong>Scope of Work&nbsp;</strong></span></p><br> <p><span><strong>LEAD ENVIRONMENTAL AND SOCIAL SAFEGUARDS COMPLIANCE AND RISK MANAGEMENT&nbsp;</strong></span></p><br> <ul> <li><span>Lead and coordinate implementation of the World Bank Environmental and Social Framework (ESF), the project Environmental and Social Commitment Plan (ESCP), applicable Environmental and Social Standards, UNDP Social and Environmental Standards, and relevant national environmental, occupational health and safety, labour and stakeholder-engagement requirements.</span></li> <li><span>Establish and maintain a project-level environmental and social safeguards compliance and assurance system covering technical studies, field investigations, sampling, laboratory activities, procurement, transport, temporary storage, treatment, disposal, contaminated-site work and contractor operations.</span></li> <li><span>Review project activities and procurement packages for environmental and social risks and advise the Project Manager and UNDP on the safeguards instruments, mitigation measures, monitoring requirements and contractual provisions required before implementation.</span></li> <li><span>Review and provide technical clearance/advice on Environmental and Social Management Plans, site-specific management plans, occupational health and safety plans, waste-management plans, emergency preparedness and response arrangements, stakeholder-engagement measures, labour-management measures and other safeguards instruments required under the ESCP/ESF.</span></li> <li><span>Ensure that safeguards requirements are adequately incorporated into Terms of Reference, technical specifications, bidding documents, contracts, contractor method statements and implementation plans.</span></li> <li><span>Undertake or coordinate safeguards monitoring of consultants, contractors, laboratories, hazardous-waste operators and field activities; identify non-compliance and recommend corrective and preventive actions, including escalation of material risks to UNDP management.</span></li> <li><span>Provide safeguards oversight for handling, packaging, temporary storage, transport, treatment and disposal of obsolete pesticides, PCB-contaminated equipment/oils and other hazardous wastes, including worker and community health and safety and emergency-response considerations.</span></li> <li><span>Ensure appropriate environmental and social due diligence for chemical hotspot investigations and remediation planning, including community exposure pathways, vulnerable groups, land/access implications, occupational risks and stakeholder consultation.</span></li> <li><span>Support incident and accident reporting, root-cause review, corrective-action tracking and safeguards reporting to UNDP, the Ministry of Environment and the World Bank, as applicable.</span></li> <li><span>Maintain safeguards records and prepare periodic safeguards compliance notes/reports, including status of ESCP commitments, material risks, corrective actions and outstanding issues.</span></li> <li><span>Provide technical guidance and capacity development to the PMU, government counterparts, consultants and contractors on ESF/ESCP, UNDP safeguards, hazardous-chemicals risk management and good international industry practice.</span></li> </ul> <p><span><strong>ESTABLISH AND </strong></span><span><strong>LEAD</strong></span><span><strong> THE PROJECT TECHNICAL QUALITY ASSURANCE SYSTEM.</strong></span></p><br> <ul> <li><span>Establish and maintain a systematic, risk-based technical quality assurance framework covering all project components, with defined review gates, technical acceptance criteria, peer-review requirements, corrective-action tracking and documentation of technical clearances.</span></li> <li><span>Review and advise on the technical adequacy of major Terms of Reference, scopes of work, technical specifications, sampling and analytical protocols, technical designs, bidding documents and evaluation criteria before procurement or implementation.</span></li> <li><span>Review consultants’ and contractors’ inception reports, methodologies, work plans, sampling plans, QA/QC plans, draft and final technical reports, feasibility studies, remediation designs, disposal/treatment proposals, laboratory methodologies, monitoring plans and technical training materials.</span></li> <li><span>Validate the scientific and technical soundness, internal consistency, traceability and fitness-for-purpose of technical data, assumptions, findings, conclusions and recommendations against project requirements, international standards and relevant convention guidance.</span></li> <li><span>Verify achievement of key technical milestones and advise the Project Manager on acceptance, conditional acceptance, revision or rejection of technical deliverables, without replacing the formal procurement/contract approval authorities.</span></li> <li><span>Provide written technical review notes and recommendations for corrective action where technical gaps, methodological weaknesses, data-quality concerns, safeguards risks or implementation deficiencies are identified.</span></li> <li><span>Support technical evaluation of specialized environmental procurement when requested, including assessment of technical methodologies, equipment specifications, laboratory capability, contractor qualifications and proposed treatment/disposal technologies.</span></li> <li><span>Promote harmonized methodologies, sampling protocols, laboratory procedures, QA/QC systems and environmental assessment approaches so that Component 3 technical systems can support subsequent implementation of Components 1 and 2.</span></li> </ul> <p><span><strong>TECHNICAL ASSESSMENT AND QUALITY ASSURANCE OF POPS, HAZARDOUS CHEMICALS, &nbsp;PCBs AND OBSOLETE PESTICIDES&nbsp;</strong></span></p><br> <ul> <li><span>Provide senior technical review of national inventories and assessments of industrial POPs (iPOPs), unintentionally produced POPs (uPOPs), POPs pesticides, obsolete pesticides, newly listed POPs and other priority hazardous chemicals.</span></li> <li><span>Assess whether inventory methodologies, data sources, sampling strategies, analytical methods, laboratory QA/QC and data-management systems are consistent with Stockholm Convention guidance and internationally accepted practice.</span></li> <li><span>Review characterization, classification and prioritization of POPs stocks, waste streams, contaminated materials and exposure pathways, and ensure that inventory findings are appropriately reflected in risk-reduction measures, management plans and the updated National Implementation Plan (NIP).</span></li> <li><span>Provide technical quality assurance for the updated NIP, including validation of inventory findings, prioritization, action plans, resource requirements, risk-reduction measures and consistency with Iraq’s obligations under the Stockholm Convention.</span></li> <li><span>Review uPOPs assessments and application of the UNEP Toolkit, including source identification, emission estimation, prioritization and proposed Best Available Techniques/Best Environmental Practices (BAT/BEP).</span></li> <li><span>Provide technical oversight and independent review of the PCB inventory, including sampling and testing strategies for transformers, capacitors, oils and associated contaminated materials; classification and risk categorization; and prioritization for phase-out, treatment and disposal.</span></li> <li><span>Review and validate PCB management and phase-out plans and provide technical advice on decontamination, treatment, destruction and disposal options, including proposed mobile or fixed treatment technologies where applicable.</span></li> <li><span>Review technical arrangements for PCB collection, draining, packaging, labelling, temporary storage, transport, treatment and final disposal, ensuring cradle-to-grave tracking and adequate documentation.</span></li> <li><span>Provide technical review of obsolete pesticide stockpile assessments, site characterization, sampling and analytical results, risk assessments and proposed management/disposal strategies.</span></li> <li><span>Assess the technical and environmental suitability of packaging, containment, temporary storage, transportation, treatment and disposal options, including in-country and transboundary disposal arrangements.</span></li> <li><span>Review qualifications, methodologies and performance of specialized hazardous-waste contractors from a technical and safeguards perspective and verify disposal/destruction documentation and certificates.</span></li> <li><span>Ensure technical consistency with Stockholm Convention and Basel Convention requirements, applicable national requirements, the World Bank ESF and recognized international hazardous-waste management practices.</span></li> </ul> <p><span><strong>TECHNICAL&nbsp;ASSESSMENT AND QUALITY ASSURANCE OF CHEMICAL HOTSPOTS AND CONTAMINATED SITES&nbsp;</strong></span></p><br> <ul> <li><span>Provide senior technical oversight and independent review of national hotspot identification and prioritization and detailed assessment of priority chemical contamination sites.</span></li> <li><span>Review conceptual site models, investigation designs, sampling plans, laboratory analytical programmes, data-quality objectives, hydrogeological assessments and contaminant fate-and-transport analyses.</span></li> <li><span>Review human health and ecological risk assessments, including exposure pathways, receptors, uncertainty analysis and risk-based prioritization.</span></li> <li><span>Assess remediation feasibility studies and site-specific remediation plans for technical feasibility, environmental and social soundness, proportionality to risk, implementability and long-term monitoring requirements.</span></li> <li><span>Advise on remediation objectives, cleanup criteria/standards, verification requirements, institutional controls and post-remediation monitoring.</span></li> <li><span>Provide technical guidance for the National Programme on Contaminated Sites Management, including site screening, risk classification, investigation, remediation decision-making, technical standards, GIS/database requirements and long-term monitoring.</span></li> <li><span>Ensure that contaminated-site assessments and remediation plans adequately address POPs and other hazardous chemical contamination and are consistent with the national information-management system being developed under Component 3.</span></li> </ul> <p><span><strong>LABORATORY, SAMPLING AND DATA QUALITY ASSURANCE</strong></span></p><br> <ul> <li><span>Review laboratory modernization plans, analytical equipment specifications, installation/commissioning arrangements, calibration requirements, certified reference materials, QA/QC procedures and operation and maintenance provisions.</span></li> <li><span>Review and promote fit-for-purpose sampling, chain-of-custody, sample preservation, laboratory analytical and data-validation procedures for POPs, PCBs and chemical hotspot investigations.</span></li> <li><span>Assess laboratory and field-monitoring performance, including detection limits, calibration, proficiency, blanks/duplicates, data validation and documentation, and recommend corrective measures where data quality is insufficient.</span></li> <li><span>Ensure traceability of technical evidence from field sampling and laboratory analysis through risk assessment, inventory development, remediation/disposal decisions and reporting.</span></li> </ul> <p><span><strong>TECHNICAL MONITORING, VERIFICATION AND ADAPTIVE MANAGEMENT AND CAPACITY DEVELOPMENT, KNOWLEDGE TRANSFER AND STRATEGIC TECHNICAL ADVICE</strong></span></p><br> <ul> <li><span>Conduct periodic technical and safeguards implementation reviews across the project portfolio and provide concise assurance reports to UNDP management and the Project Manager on technical quality, compliance, emerging risks and required corrective actions.</span></li> <li><span>Support verification of contractor and consultant performance against approved methodologies, technical specifications, safeguards obligations, deliverables and key milestones.</span></li> <li><span>Contribute to technical review of project progress reports, Steering Committee documentation, World Bank missions and implementation-support reviews, focusing on technical quality and environmental/social compliance.</span></li> <li><span>Maintain technical issues and corrective-actions register and follow up on closure of significant findings.</span></li> <li><span>Apply adaptive management by identifying emerging technical, safeguards and implementation risks and recommending proportionate adjustments that preserve the approved project scope and contractual requirements.</span></li> <li><span>Provide targeted technical mentoring and on-the-job support to the PMU, Ministry of Environment and relevant national institutions on safeguards, POPs/PCB management, contaminated-site assessment, remediation planning, hazardous-waste management, laboratory QA/QC and technical review.</span></li> <li><span>Review technical manuals, standard operating procedures, guidance notes and training materials to ensure scientific accuracy, safeguards integration and consistency across project components.</span></li> <li><span>Support technical consultations, validation workshops and coordination with the Ministry of Environment, relevant ministries, laboratories, academia, technical institutions, the World Bank, GEF and specialized service providers.</span></li> <li><span>Document lessons learned and technical recommendations that strengthen sustainable national systems for POPs, hazardous chemicals and contaminated-site management beyond the project period.</span></li> <li><span>Provide substantive advice and technical support to the development and implementation of a capacity development/ learning plan on thematic area of the project for Country Office and participate in global/regional learning initiatives.</span></li> <li><span>Keep abreast of the developments in the thematic area of the project and provide guidance on how to incorporate them into UNDP’s current and future programming in the relevant sector. Provide technical guidance and quality assurance to content development for knowledge products.</span></li> </ul> <p><span><strong>BUILD STRATEGIC PARTNERSHIPS AND SUPPORT RESOURCE MOBILIZATION AND ACHIEVEMENT OF STRATEGIC RESULTS.&nbsp;</strong></span></p><br> <ul> <li><span>Maintain strategic relationships with UNDP partners, Government institutions, donors, development partners, civil society, a</span></li></ul> </div>

<p>Role</p><p>Under the direct supervision of the Country Director and with a technical reporting line to the Global MEAL Lead, the Country MEAL Officer leads the implementation, adaptation, and management of Geneva Call’s Monitoring, Evaluation, Accountability and Learning (MEAL) systems for the Iraq country mission. Working in close collaboration with the Head of Programmes, programme teams across Iraq, the HQ MEAL Unit, and the MENA regional team, the role ensures that MEAL systems remain responsive to the evolving conflict context, support high-quality data collection, analysis, reporting, and accountability to affected populations, and generate evidence to inform timely decision-making, adaptive programming, and organizational learning in line with Geneva Call’s MEAL standards.</p><p><br></p><p>The role ensures data quality, supports evidence-based decision making, and strengthens accountability to affected populations through effective feedback and learning processes.</p><p><br></p><p>Work relations</p><p>Internal: Country Director, Head of Programmes, Programme and support staff, HQ MEAL Unit, HQ-based Regional Africa Team, Policy, Research and Legal (PRL) Unit, and other relevant support functions as required</p><p>External: Implementing partners, service providers, and relevant coordination platforms</p><p>Duties and responsabilities</p><p>Monitoring and Evaluation</p><p><br></p><p>Develop, implement, and maintain project-level MEAL frameworks, plans, and monitoring systems, ensuring alignment with project logical frameworks, indicators, and organizational MEAL standards.</p><p>Monitor programme performance by tracking progress against indicators, reviewing indicator performance, identifying inconsistencies or data gaps, and supporting the adaptation of monitoring tools and methodologies to the operational context.</p><p>Conduct monitoring, verification, and assessments, including regular field monitoring visits, data quality assurance and verification, and supporting the planning and implementation of baseline, endline, and other assessments through data collection and coordination.</p><p>Support evidence-based reporting and programme management by providing timely and accurate MEAL inputs for internal and donor reporting, ensuring that monitoring findings inform programme implementation and decision-making.</p><p>Contribute to the design and continuous improvement of MEAL systems, including the development of evaluation frameworks, indicators, sampling methodologies, and data collection approaches to strengthen programme quality and accountability.</p><p>Accountability and Learning</p><p><br></p><p>Establish and manage feedback and complaint mechanisms in line with programme design and operational context.</p><p>Track, document, and follow up on feedback and complaints in line with protocols.</p><p>Escalate sensitive cases in accordance with safeguarding and accountability standards.</p><p>Facilitate periodic learning and reflection sessions with programme teams.</p><p>Document lessons learned and support adaptive programme improvements.</p><p>Support the dissemination of lessons learned and good practices across teams and partners.</p><p>Support integration of learning into programme design and implementation.</p><p>Data Management and Analysis</p><p><br></p><p>Maintain databases, trackers, and information management systems ensuring data accuracy.</p><p>Conduct routine data analysis to inform programme performance.</p><p>Produce dashboards and basic data visualizations.</p><p>Ensure data is systematically stored, cleaned, and accessible for reporting and evaluation purposes.</p><p>Ensure data protection, confidentiality, and secure data storage in line with organizational policies.</p><p>Translate data findings into actionable recommendations and support follow-up on their implementation.</p><p>Training and Capacity Strengthening</p><p><br></p><p>Train and support field staff and partners on MEAL tools, data collection methods, and reporting requirements.</p><p>Provide on-the-job coaching to staff and partners to strengthen MEAL practices.</p><p>Supervise enumerators, interns, or small data collection teams.</p><p>Promote consistent application of MEAL standards across field teams.</p><p>Additional Duties</p><p><br></p><p>Propose improvements to MEAL processes and tools based on field experience.</p><p>Support coordination with partners on MEAL-related activities.</p><p>Support drafting of donor reports and proposals, ensuring MEAL inputs are evidence-based.</p><p>Support the organization of learning events, workshops, or review meetings at country level.</p><p>Ensure compliance with organizational MEAL standards and donor requirements across programme activities.</p><p>Support the coordination of external evaluations, including engagement with consultants and stakeholders.</p><p>Perform other relevant tasks as assigned.</p><p>Requirements</p><p>Education (Essential)</p><p><br></p><p>Bachelor’s degree in Monitoring and Evaluation, Social Sciences, Development Studies, or related field.</p><p>Formal training in MEAL, data management, or data analysis.</p><p>Education (Desirable)</p><p><br></p><p>Certification in MEAL systems, evaluation, or data analysis.</p><p>Certification in project or program management (e.g. PMP, PRINCE2).</p><p>Experience (Essential)</p><p><br></p><p>At least 6 years of professional experience, including at least 2 years in MEAL-related roles.</p><p>Experience implementing surveys, maintaining databases, and contributing to analytical reports.</p><p>Familiarity with MEAL systems and donor reporting requirements.</p><p>Proficiency in Kobo/ODK, Excel, and data visualization tools (e.g. Power BI).</p><p>Strong skills in data tracking, verification, and reporting.</p><p>Experience (Desirable)</p><p><br></p><p>Experience in humanitarian contexts and fragile settings.</p><p>Exposure to partner coordination and multi-stakeholder environments.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Monitoring and Evaluation, Social Sciences, Development Studies, or related field.</li><li>Formal training in MEAL, data management, or data analysis.</li><li>Certification in MEAL systems, evaluation, or data analysis (Desirable).</li><li>Certification in project or program management (e.g. PMP, PRINCE2) (Desirable).</li><li>At least 6 years of professional experience, including at least 2 years in MEAL-related roles.</li><li>Experience implementing surveys, maintaining databases, and contributing to analytical reports.</li><li>Familiarity with MEAL systems and donor reporting requirements.</li><li>Proficiency in Kobo/ODK, Excel, and data visualization tools (e.g. Power BI).</li><li>Strong skills in data tracking, verification, and reporting.</li><li>Experience in humanitarian contexts and fragile settings (Desirable).</li><li>Exposure to partner coordination and multi-stakeholder environments (Desirable).</li><li>Strong analytical and data interpretation skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Experience supervising data collection teams.</li><li>Solid report writing and documentation skills.</li><li>Understanding of humanitarian programming and sectoral approaches.</li><li>Understanding and respect for humanitarian principles and the organization's vision, mission, and confidentiality.</li><li>Flexibility and adaptability.</li><li>Collaborative, team-oriented, and solutions-oriented approach.</li><li>Full professional proficiency in Arabic and English, written and spoken.</li><li>Knowledge of Kurdish is a plus (Desirable).</li></ul>

<p>Support operations teams in troubleshooting faults.</p><p>Respond to any queries and complaints from other business/operation units regarding CS services.</p><p>Ensure correct implementation of services.</p><p>Ensure the design &amp; implementation of new products &amp; change requests in a timely manner with the highest quality.</p><p>Enforce the product life cycle (PLC) process.</p><p>Implement an effective framework for balancing workload assignments, employee schedules and work distribution among charging services team members.</p><p>Assess and validate new software release for Charging System.</p><p>Manage the UAT process with commercial/marketing team.</p><p>Enforce proper handover for the new products and services to CS support by preparing LLD and deployment procedure.</p><p>Basic knowledge in SS7 and IP Protocols.</p><p>Ability to work independently under demanding situations.</p><p>Good knowledge in development tools (Shell , Java , Python , Perl etc).</p><p>Strong Unix/Linux administration skills.</p><p>Good Database management skills (DDL &amp; DML).</p><p>Excellent Communication and Time Management Skills.</p><p>Intelligent Network concept is a plus.</p><p><strong>Desired Candidate Profile</strong></p><p>Basic knowledge in SS7 and IP Protocols.</p><p>Ability to work independently under demanding situations.</p><p>Good knowledge in development tools (Shell , Java , Python , Perl etc).</p><p>Strong Unix/Linux administration skills.</p><p>Good Database management skills (DDL &amp; DML).</p><p>Excellent Communication and Time Management Skills.</p><p>Intelligent Network concept is a plus.</p>