وظائف مدير شئون الموظفين في العراق

<p><h4>Belong, connect, grow with KBR!</h4> <p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p> <p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p> <h4>Job description - Construction supervisor – civil</h4> <p><strong>Company:</strong> KBR Iraq<br> <strong>Iraqi nationals preferred</strong></p> <p>KBR is looking for a civil construction supervisor for 28/28 rotation to be based in Iraq.</p> <h4>Accountabilities and expectations:</h4> <ul> <li>Single point responsible for the safe execution of the defined work scope in the plant area.</li> <li>Understand and be responsible for managing the site safety rules for the defined plant area.</li> <li>Understand and be responsible for the scope to be executed including all the interfaces and safety requirements.</li> <li>The work scope can be a complete new multi-discipline area or a single discipline scope passing through numerous operational areas. Clear communication and understanding between operations and the construction team is paramount. The scope is managed, controlled and risk assessed by the permit to work.</li> <li>Can be responsible for managing a dedicated contractor workforce in the area or be part of an integrated team managing a combined resourced construction/commissioning team.</li> <li>Participate in site safety audits regarding work execution, permits, work site standards and workforce knowledge of the work.</li> <li>Ensure a fully briefed workforce and operational staff including valid permits and risk assessments.</li> <li>Ensure accurate progress reporting of physical scope completion not based on man-hour estimate.</li> <li>Ensure raising technical queries associated with site design/operational changes.</li> <li>Ensure planning mobilization of vendors to ensure minimal non-productive time for these expensive personnel.</li> <li>Responsible for minimizing non-productive time of work execution by ensuring scope preparation is completed before mobilization of main workforce, material is on site, design scopes are approved and understood, surveys have been completed to confirm proposed execution is doable.</li> <li>Timely approval of construction work packs and associated safety certificates as authorized engineer.</li> <li>Participate in joint walk downs of systems for handover to commissioning and operations.</li> <li>Support the commissioning department for functional commissioning.</li> <li>Ensure all action items as stipulated by interface and SIMOPS memoranda of understanding with external entities and internal disciplines.</li> </ul> <h4>Education</h4> <p>Bachelor's or diploma degree, i.e. civil</p> <h4>Experience and skill set</h4> <ul> <li>Minimum 5 years’ experience in oil and gas related projects</li> <li>Minimum 3 years’ experience in oil and gas project delivery in a multi-discipline workforce</li> <li>Strong leadership and team building skills</li> <li>Supervisory experience</li> <li>Fluent English skills</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview This position is physically located in Balad, Iraq Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Under supervision of the Welder, Lead, the Welder w elds metal components together to fabricate or repair products, such as machine parts, plant equipment, mobile homes, motors and generators, according to layouts, blueprints or work orders, using brazing and a variety of arc and gas welding equipment. Welds metal parts together, using both gas welding or brazing and any combination of arc welding processes, performs related tasks such as thermal cutting and grinding, repairs broken or cracked parts, fills holes and increases size of metal parts, positions and clamps together components of fabricated metal products preparatory to welding. May locate and repair cracks in industrial engine cylinder heads, using inspection equipment and gas torch, may perform repairs only and be required to pass employer performance tests or standard tests to meet certification standards of governmental agencies or professional and technical associations Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Welds metal components together to fabricate or repair products, such as machine parts, plant equipment, mobile homes, motors and generators, according to layouts, blueprints or work orders, using brazing and a variety of arc and gas welding equipment. + Welds metal parts together, using both gas welding or brazing and any combination of arc welding processes, performs related tasks such as thermal cutting and grinding, repairs broken or cracked parts, fills holes and increases size of metal parts, positions and clamps together components of fabricated metal products preparatory to welding. + May locate and repair cracks in industrial engine cylinder heads, using inspection equipment and gas torch, may perform repairs only and be required to pass employer performance tests or standard tests to meet certification standards of governmental agencies or professional and technical associations. Qualifications + Minimum Qualifications: Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required. + High school diploma or equivalent. Must provide a copy of the diploma. + A valid US driver’s license is required, and able to obtain Local Driver’s License. + Must have valid US Passport. + Must be US citizen. + Experience: + Minimum of three (3) years of experience in various types of welding and the use of welding tools or equivalent combination of education and experience. + Licenses/Certifications: Must be a certified welder. + Skills: + Must be able to pass &amp; maintain AWS Welding Code Certifications as required. + Strong interpersonal and negotiation skills. + Collaborative work style fostering cooperation and teamwork. + Ability to work effectively with employees and management of all levels to include multi-national staff, superiors, and ranking military officers. + Ability to handle confidential company and employee information with complete discretion. + Intermediate ability to communicate in English, both verbally and written. + Basic proficiency in Word, Excel, and Outlook applications. + High-level organization and planning skills so workflow is managed efficiently and accurately. + Ability to read, analyzes, and interprets reports and documents. + Working Conditions: + Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. + Physical Requirements: + Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. + Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. + Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview ** This position is physically located in Balad, Iraq ** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Under the direction of the Senior Site Installation Manager and/or Site Manager, responsible for mission assurance and application of quality management programs to all Installation Services activities in the areas of MWR, Laundry, Billeting, Custodial, and Postal Services at the assigned site. The sole administrator of the Installation Service program(s), having full authority and responsibility for ensuring performance objectives and standards are met. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Ensures all IS personnel abide by program, contractual, and industrial standards/best practices, where required, which meet the requirements of the contract. + Protects real estate, buildings, and equipment. + Provides safe work environments for employees, visitors, and customers. + Maintains and revises the various Standard Operating Procedures, Manuals and Publications. + Provides oversight of data administration with subordinate activities to include timely and accurate submission of reports, CDRLS and other contract required documentation. + Reviews the various fiscal reports for accuracy and manages the budget for adherence to the annual program plan. + Ensures that the Installation Services Organization meets all contract obligations in a manner that meets or exceeds the clients needs and expectations. + Ensures all Installation Services activities are performed in accordance with all applicable laws, regulations, standards and codes imposed by the U.S. Government. + Develops and supports achievement of performance metrics for Installation Services Activities. Reviews programs with subordinates to ensure high degree of achievement. + Communicates professionally, both orally and in writing with Site personal, as needed, to relay information. This includes, but is not limited to, reports to the Client (ASC), subcontractors, staff meetings, performance appraisals, job requirements, Infrastructure metrics, projects, + Quality Standard Procedures, and safety practices. + Oversees the establishment of programs to meet normal and contingency mission requirements. Directly monitors and controls programs as needed. Qualifications + Minimum Qualifications: + Education/Certifications: + One-year related experience may be substituted for one year of education, if degree is required. + Bachelor’s degree in related field desired. + Must be a U.S. Citizen + Experience: + Five (5) years’ experience as a manager in a multi-discipline environment comparable to that offered under this contract. + Experience in military environment desired. + Skills: + Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. + Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. + Knowledgeable of how to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. + Must be able to read, write and speak the English language with proficiency. + Requires a collaborative work style, fostering cooperation, and teamwork. + Must exercise discretion and good sound judgment. + Must have high level of proficiency in the use of MS Office and/or other related applications. + Supervisory/Budget Responsibilities: + Assisting the Senior Installation Manager and/or Site Manager for the installations services organization. + Working Conditions: + Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. + Physical Requirements: + Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. + Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. + Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<p>Mission and objectives UNICEF has a long-term commitment to Iraq s children and young people, with the first formal cooperation agreement signed with the Government in 1963. UNICEF works in close partnership with the Federal through established Cooperation Agreements. UNICEF has a broad geographic presence in the country with four offices located in Basra, Baghdad, Erbil and Dohuk. UNICEF collaborates with UN agencies, international and national NGO partners to meet the humanitarian and development needs of most vulnerable children and young people. In recent years, UNICEF s work to support the unique needs of young people has gained momentum, as the challenges facing them have come more sharply into view. UNICEF is committed to deliver for all children and young people through its overall impact goal of realizing the rights of every child, especially the most disadvantaged. The UNICEF Strategic Plan, 20XX recognizes the whole spectrum of young people, including young adults or youth over 18, and includes in its Change Strategies supporting young people and children as agents of change. Taking its cue from the strategic plan, the Global Communication and Advocacy Strategy 20XX (GCAS) asserts the important role that young people can play in the successful realization of UNICEF s mandate, and outlines the need to listen to, co-create and collaborate with young people and create meaningful engagement opportunities for them to make a difference. Being important drivers of change, children and young people are essential partners and contributors to both the development and implementation of UNICEF s Strategic Plan 20XX. With a new and ambitious SP, UNICEF intends to be deliberate and committed in fully involving children and young people in creating the solutions to accelerate the realization of the SDGs and driving change forward. Context A volunteer is sought to support the country office with the social behaviour change function. The volunteer will provide professional technical assistance and support for the planning, implementation, monitoring, and reporting of the social behaviour Change program activities. Responsibilities include data analysis, progress reporting, knowledge sharing, and capacity-building efforts, in alignment with the objectives of the SBC work plan and the overall SBC program strategy.</p><p>Task description</p><ol><li>Generate and utilize research, data, and evidence to inform the design, measurement, and monitoring of SBC programs and outcomes in both development and emergency contexts. Collate, analyze and summarize data, evidence and trends on social and behavioral issues to inform evidence-based SBC strategies, plans and activities and support development of briefing notes on SBC related issues. Support data collection, tracking, monitoring and reporting SBC results. Assist in the establishment of community feedback mechanisms and use feedback to inform community engagement and SBC actions for disaster preparedness, response, recovery and resilience. Generate and use SBC evidence, data, and assessments for disaster preparedness, response, recovery and resilience. Contribute to terms of reference, research tools, frameworks and protocols for generating evidence to inform SBC initiatives and apply tools, methodologies and frameworks for data collection, tracking, monitoring and reporting and disseminating SBC results. Support annual reviews and reporting on SBC</li><li>Design, plan and implement SBC activities that are backed by social and behavioural evidence and strong engagement and participation mechanisms in both development and humanitarian contexts. Provide technical and administrative support for the development, implementation and monitoring of evidence-based SBC activities in collaboration/consultation with UNICEF sectoral and cross-sectoral specialists, relevant government and NGO partners, and in line with global standards and UNICEF priorities and approaches. Support the inclusion of community engagement and social and behavioral approaches in sectoral workplans, with active participation in sectoral programme planning and reviews and viable recommendations for the integration of SBC. Support the application of the above skills of designing, planning, implementing and monitoring of community engagement and SBC interventions in the context of humanitarian emergencies.</li><li>Support partnerships building and management and resource mobilization for SBC acceleration/scaling up Support Country office s resource mobilization efforts and contribute to proposals, donor reporting, and development of communication and fundraising materials. Contribute to budgeting and support grants management and monitoring for SBC. Support mobilization of strategic partners and alliance building for SBC Coordinate with stakeholders and partners for the implementation of community engagement and SBC in humanitarian action.</li><li>Promote continuous learning, strengthening and scaling up in SBC for both development and humanitarian contexts through capacity building of UNICEF staff, partners and implementers. Support SBC capacity assessments Support the identification, design, and/or organization of SBC training for staff and partners. Support the development and/or adaptation of existing UNICEF learning resources, guidelines and training materials for staff, implementing partners and relevant government and non-government counterparts. Support the development and/or adaptation of capacity development tools and activities for humanitarian programming with a focus on preparedness, response and recovery. Help identify and strengthen mechanisms and systems for community engagement in humanitarian contexts.</li><li>Other assigned duties and responsibilities</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p><h4>About company</h4> <p>Belong, connect, grow, with KBR! The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p> <h4>Job purpose</h4> <p>The scaffolding specialist is responsible for the safe planning, erection, inspection, maintenance, and dismantling of scaffolding systems to support ROO integrated projects activities under EPCm contract. This role ensures compliance with applicable international and ROO standards, specifications, and safety regulations while optimizing scaffold efficiency and project schedules within an engineering, procurement, and construction framework.</p> <h4>Job responsibilities</h4> <ul> <li><strong>Plan and supervise scaffold activities:</strong> Assess engineering drawings and method statements to determine scaffold type, layout, loads, and access requirements; develop task plans and risk assessments.</li> <li><strong>Erection & dismantling:</strong> Lead on-site erection, alteration, and dismantling of scaffolding structures in accordance with applicable standards and project procedures.</li> <li><strong>Inspection & quality control:</strong> Conduct routine inspections for stability, safety, and compliance; ensure tagging (e.g., safe/unsafe), maintenance, and corrective actions are documented.</li> <li><strong>Safety & compliance:</strong> Enforce site safety rules, use of PPE, and permit-to-work processes; coordinate with HSE for incident reporting and near-miss investigations.</li> <li><strong>Material management:</strong> Manage scaffolding materials, accessories, and consumables; ensure traceability, storage, and return of equipment.</li> <li><strong>Coordination & communication:</strong> Liaise with construction supervisors, engineers, and subcontractors to align scaffold activities with project milestones and work plans within brown field projects environment.</li> <li><strong>Problem solving:</strong> Identify and resolve technical issues related to scaffold design, load limits, or access constraints; recommend temporary works when necessary.</li> <li><strong>Documentation:</strong> Maintain accurate records including daily logs, inspection reports, load calculations, drawings (as-builts), and compliance certifications.</li> <li><strong>Training & mentorship:</strong> Provide on-site coaching to scaffold teams, ensuring proper techniques and safety practices are understood and followed. Contribute to the development of local workforce capabilities by identifying training needs and delivering hands-on guidance. Support ROO’s long-term localization strategy by fostering knowledge transfer, promoting sustainable skill development, and preparing local personnel for future leadership roles within scaffolding operations.</li> <li><strong>Continuous improvement:</strong> Propose and implement process improvements to enhance safety, efficiency, and cost-effectiveness.</li> </ul> <h4>Technical skills</h4> <ul> <li><strong>Scaffold systems knowledge:</strong> Experience with common systems (e.g., tube-and-couple, cuplock, frame/scaffold boards) and associated components; ability to tailor solutions to support ROO project requirements.</li> <li><strong>Engineering & load calculations:</strong> Interpret engineering drawings and perform basic structural load assessments and stability checks; competence in applying temporary works principles within ROO M&E projects framework.</li> <li><strong>Standards & codes:</strong> Familiarity with international and regional scaffolding standards (e.g., OSHA/EN/ISO equivalents) and client-specific procedures; awareness of project-specific QA/QC requirements.</li> <li><strong>Inspection & testing:</strong> Proficiency in scaffold inspections, tagging, acceptance criteria, and non-destructive testing basics as applicable to scaffolding of ROO M&E projects.</li> <li><strong>Tools & equipment:</strong> Proficiency with rigging gear, restraint systems, access towers, and fall protection equipment; ability to select appropriate equipment for complex job sites.</li> <li><strong>Quality & documentation:</strong> Strong documentation skills, including daily logs, checklists, load calculations, drawings (as-builts), and compliance certifications; use of document control practices.</li> <li><strong>Software (optional):</strong> Basic proficiency in drawing review tools, BIM coordination concepts, or project management software as used on site.</li> </ul> <h4>Soft skills</h4> <ul> <li><strong>Leadership & team management:</strong> Lead a diverse crew, delegate tasks, and maintain morale on demanding sites.</li> <li><strong>Communication:</strong> Clear, concise communication with supervisors, engineers, and field personnel; effective reporting and escalation when needed.</li> <li><strong>Problem-solving:</strong> Proactive in identifying risks and proposing practical mitigations.</li> <li><strong>Safety-first mindset:</strong> Demonstrated commitment to safety culture and incident prevention.</li> <li><strong>Adaptability:</strong> Flexibility to work in changing conditions, weather, and project needs.</li> <li><strong>Attention to detail:</strong> Meticulous in planning, inspections, and documentation.</li> <li><strong>Time management:</strong> Prioritization and organization to meet tight construction schedules.</li> </ul> <h4>Experience & qualifications</h4> <ul> <li><strong>Experience:</strong> Minimum of 12 years of relevant experience in scaffolding on large oil & gas, heavy industrial, or construction projects.</li> <li><strong>Education:</strong> Bachelor’s degree in engineering or a related field.</li> <li><strong>Licenses/certifications (preferred):</strong> <ul> <li>Scaffold erection/inspection certification (onshore/offshore as applicable)</li> <li>OSHA/NEBOSH/corresponding safety certifications</li> <li>Rigging/signalperson certifications or equivalent</li> </ul> </li> </ul> <h4>Work environment</h4> <ul> <li><strong>Site location:</strong> Basra, Iraq – Rumaila Field</li> <li><strong>Work schedule:</strong> Rotational schedule as dictated by project needs</li> <li><strong>Physical demands:</strong> On-site construction environment; standing, climbing, lifting, and exposure to outdoor conditions.</li> <li><strong>Safety & security:</strong> Compliance with KBR’s safety programs, security protocols, and Iraq-specific regulations; adherence to emergency procedures.</li> <li><strong>Travel:</strong> Occasional travel to other project sites or facilities as required.</li> <li><strong>Team structure:</strong> Reports to construction/scaffolding superintendent or site engineering lead; collaborates with construction crews, engineers, safety personnel, and subcontractors.</li> </ul> <h4>Additional information</h4> <p>This role requires stringent adherence to safety standards and quality expectations due to the critical nature of on-site scaffolding in a high-hazard brown field projects environment. The successful candidate will demonstrate a proven track record of delivering safe, compliant, and efficient scaffolding operations on complex projects.</p></p><p></p>

<p><h4>Team lead growth 2</h4> <p>Under general supervision, independently applies advanced engineering techniques, makes decisions on engineering problems and methods, and represents the organization in conferences to resolve important questions or to negotiate with key engineers and officials of other organizations.</p> <p>Provides technical guidance to designers and less experienced engineers and is consulted extensively by associates and others with a high degree of reliance placed on scientific interpretations and advice.</p> <p>Job role is responsible for a measurable asset such as an assigned staff and budget.</p> <p>Skills are typically acquired through an undergraduate degree in engineering and a minimum of 7 years related experience, with average experience ranging from 10+ years.</p></p><p></p>

<p>Develop and implement the Quality policies, procedures, and standards. Ensure compliance with local requirements and international quality standards. Monitor Service and operational quality and key performance indicators. Lead internal quality reviews and continuous improvement initiatives. Prepare quality reports and recommend corrective actions. Promote a strong quality culture across the organization. Monitor customer and employee satisfaction. Support the implementation of ISO standards and quality management systems.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business administration, Industrial Engineering, or a related filed.</li><li>5-10 years of experience in quality management.</li><li>Strong knowledge of ISO standards, Internal audits, and quality management systems.</li><li>Knowledge of continuous improvement tools such as Six Sigma and Kaizen.</li></ul>

<p>Achieve sales target &amp; provide best customer experience to the customers. Selling Sim and Recharge. Replacing Sim. Change ownership. Compensate damaged scratch card. Solving customer problem. Giving information on our new product to the customers. Customer experience for the agents, how to deal with the customer. Train the new staff.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree</li><li>0-3 years experience</li><li>Computer skills (Office)</li><li>Language skills (English and Arabic)</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change.</li><li>Technical Competencies: Customer Communication Performance Management &amp; Reporting Cross-Selling Telecom Market &amp; Industry Knowledge Digital Technology Knowledge</li></ul>

<p>The Regional Finance Officer (RFO) Middle East is responsible for supporting the sound financial management of HAMAP-Humanitaire s programmes and operations across Lebanon, Iraq and Syria. Under the supervision of the Regional Support Functions Manager Middle East, the RFO ensures effective budget monitoring and financial analysis across the regional portfolio, supports budgeting and forecasting processes, oversees the quality and timeliness of financial information, and helps ensure compliance with HAMAP-Humanitaire s internal policies, donor requirements and applicable financial procedures. The RFO works closely with programme and support teams to monitor expenditure against budgets, analyse variances and burn rates, anticipate financial risks and underspending or overspending, update forecasts, and support timely management decisions. The RFO provides direct supervision and technical support to designated country finance staff in the region. The position contributes to strengthening and harmonising financial systems, tools, procedures and controls across the three countries while ensuring that these remain adapted to operational realities and donor requirements. The position acts as a key link between country operations, regional management and HAMAP-Humanitaire HQ Finance on financial matters.</p><p>Hierarchical and organizational links: Reports to : Regional Support Manager Middle East Coordinates with: Budget holders and project teams, HQ Finance Department, HR, Procurement and Logistics staff.</p><p>Objective 1: Regional Financial Management and Oversight</p><p>To ensure effective financial management across HAMAP-Humanitaire s programmes in Lebanon, Iraq and Syria through robust budget monitoring, financial analysis, forecasting, budgeting and reporting, enabling timely identification of financial risks and supporting informed decision-making and effective use of project resources.</p><p>Objective 2: Financial Compliance, Controls and Systems Strengthening</p><p>To ensure accurate, compliant and consistent financial management across HAMAP-Humanitaire s operations in the region, in accordance with donor requirements and internal policies, through effective financial controls, oversight and risk management. Strengthen HAMAP-Humanitaire s regional finance function through the development and harmonisation of financial policies, procedures, systems and tools, alongside the supervision, technical guidance and capacity building of finance staff across Lebanon, Iraq and Syria.</p><p>Objective 3: Partner Financial Oversight and Capacity Strengthening</p><p>To ensure sound financial management and compliance of HAMAP-Humanitaire s local partners through effective financial monitoring, review of financial reporting and identification and follow-up of financial and compliance risks. Strengthen the organisational financial management systems and individual capacities of local partners through tailored capacity assessments, training, coaching, tools and ongoing technical support, promoting greater autonomy, accountability and sustainable financial management practices</p><p>Main responsibilities</p><p>Budget Management, Financial Monitoring and Forecasting</p><ul><li>Lead the regular financial monitoring of HAMAP-Humanitaire projects and operations across Lebanon, Iraq and Syria.</li><li>Prepare, consolidate and maintain Budget Follow-Up (BFU), Budget versus Actual (BvA) and other financial monitoring tools for all active projects in the region.</li><li>Analyse expenditure, variances, burn rates, commitments and projected costs, and identify risks of underspending, overspending, funding gaps or incorrect allocations.</li><li>Work closely with Programme Coordinators and budget holders to review expenditure, implementation plans and forecasts and recommend corrective actions where required.</li><li>Monitor shared costs, staff allocations and other cross-project expenditures to ensure appropriate allocation across projects and funding sources.</li><li>Support the development of project spending plans, cash forecasts and funding requests based on realistic operational projections.</li></ul><p>Budgeting, Reporting and Donor Compliance</p><ul><li>Lead or support the preparation of project budgets for proposals, amendments, extensions and budget revisions, in coordination with programme and support teams.</li><li>Ensure budgets are realistic, adequately costed and compliant with donor requirements and HAMAP-Humanitaire rules.</li><li>Support budget reallocations and revisions by analysing financial implications, remaining balances and donor flexibility.</li><li>Prepare, review and consolidate financial reports for donors and HQ, ensuring accuracy, completeness and timely submission</li><li>Ensure expenditure and financial documentation comply with donor requirements, approved budgets and HAMAP-Humanitaire policies, including cost eligibility, supporting documentation and correct allocation of expenditure.</li><li>Provide financial input throughout the project cycle, including proposal development, project kick-off, implementation and closure.</li></ul><p>Financial Control, Audit and Systems Strengthening</p><ul><li>Oversee the quality of financial records, accounting entries, reconciliations, supporting documentation and financial filing across the region.</li><li>Review financial transactions and allocations to identify errors, unsupported expenditure, control weaknesses or compliance risks and ensure timely corrective action.</li><li>Support internal and external audits, donor verifications and other financial reviews, including preparation of documentation and follow-up of findings.</li><li>Conduct periodic financial compliance reviews and support missions to country offices to assess the application of financial procedures and internal controls.</li><li>Contribute to the development, revision and harmonisation of finance policies, procedures, tools and internal controls across Lebanon, Iraq and Syria.</li><li>Support the implementation of improved financial systems and processes adapted to organisational, operational, legal and donor requirements.</li></ul><p>Local Partner Financial Management and Capacity Strengthening</p><ul><li>Review financial reports, expenditure records and supporting documentation submitted by HAMAP-Humanitaire s local partners to ensure accuracy, completeness and compliance with partnership agreements, approved budgets, donor requirements and HAMAP-Humanitaire procedures.</li><li>Monitor partner expenditure and budget implementation, identify financial or compliance issues, and follow up on required corrections and recommendations.</li><li><br></li></ul><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Experience</strong></p><p>Education</p><ul><li>Bachelor s or Master s degree in Finance, Accounting, Business Administration, Economics, Management or another relevant field.</li><li>A professional qualification or certification in accounting, finance or audit would be an asset.</li></ul><p>Experience</p><ul><li>Minimum of five years of progressively responsible professional experience in finance, accounting, grants finance or financial management, preferably within an international NGO, humanitarian or development organisation.</li><li>Demonstrated experience in project budgeting, Budget versus Actual (BvA) analysis, financial monitoring, forecasting and financial reporting.</li><li>Experience managing the financial requirements of multiple projects and institutional donor funded programmes.</li><li>Experience with donor financial compliance, financial controls, audits and/or expenditure verifications.</li><li>Experience working with local partners, including reviewing partner financial reporting, monitoring financial compliance and/or strengthening partner financial management capacity, is highly desirable.</li><li>Experience setting-up an ERP system would be a strong asset.</li><li>Previous experience in a regional or multi-country role and/or working within the Middle East is an asset.</li><li>Experience contributing to the development or improvement of financial systems, policies, procedures and tools is an asset.</li></ul><p><strong>Required Skills</strong></p><p>Behavioral</p><ul><li>Demonstrates integrity, accountability and professionalism, taking responsibility for decisions and responding constructively to feedback.</li><li>Plans and prioritises work effectively, anticipates risks and takes initiative to achieve high-quality results within established deadlines.</li><li>Works collaboratively with colleagues, local partners and other stakeholders, contributing to a constructive and respectful working environment.</li><li>Communicates clearly and effectively and builds positive working relationships across different functions, cultures and operational contexts.</li><li>Promotes continuous learning, knowledge sharing and improvement, and supports the development and performance of others.</li><li>Demonstrates adaptability and sound judgement when working across multiple countries and in changing operational environments.</li><li>Promotes a working environment free from discrimination, harassment, retaliation, sexual exploitation and abuse, and upholds HAMAP-Humanitaire s safeguarding and PSEA principles.</li><li>Promotes inclusion and equal participation and considers gender and diversity perspectives in the performance of responsibilities.</li></ul><p>Technical</p><ul><li>Demonstrates strong knowledge of financial management, accounting principles, budgeting, forecasting, financial reporting and internal controls.</li><li>Ability to analyse complex financial information, identify trends, variances and financial risks, and provide practical recommendations to support decision-making.</li><li>Demonstrated understanding of institutional donor financial requirements, cost eligibility, supporting documentation and financial compliance.</li><li>Ability to manage and monitor the finances of multiple projects and funding sources across different countries and operational contexts.</li><li>Maintains high standards of accuracy, completeness and consistency in financial data, documentation and reporting.</li><li>Ability to communicate and explain financial information clearly to finance and non-finance colleagues and provide effective guidance to budget holders.</li><li>Advanced proficiency in Microsoft Excel and good working knowledge of financial monitoring, accounting and reporting tools.</li><li>Demonstrates appropriate judgement and confidentiality in handling sensitive financial and organisational information.</li><li>Experience or knowledge of procurement and logistics processes within an NGO, humanitarian, or development context would be an asset.</li></ul><p>Languages</p><ul><li>Fluency in English and Arabic, both written and spoken.</li><li>Knowledge of French and/or Kurdish is an asset.</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.<br>Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!</p><br><p><u>Employee Contract Type:</u></p><br>Local - Fixed Term Employee (Fixed Term)<p><u>Job Description:</u></p><br><p><b><u><span>JOB OPPORTUNITY</span></u></b></p><br><p><b><u><span>Market Systems Development Specialist - Ninewa</span></u></b></p><br><p><span>World Vision International is a Christian relief, development and advocacy organization dedicated to working with children, families and their communities worldwide to reach their full potential by tackling the causes of poverty and injustice. World Vision - Iraq Office is looking for a highly qualified and motivated person for the position of </span><b><span>Market Systems Development Specialist - Ninewa</span><span>.</span></b></p><br><p><span><b><u><span>PURPOSE OF POSITION</span></u><span>:</span></b></span></p><br><p><span><span>The </span><b><span>Market Systems Development Specialist</span></b><span> will lead the design and implementation of inclusive market systems interventions under the </span><b><span>“Sustainable and Resilient Future – Ninewa”</span></b><span> project. The role focuses on applying World Vision’s Markets for Communities approach to strengthen market linkages between producers, private sector actors, and public institutions, ensuring efficiency, sustainability, and inclusivity. The Specialist will identify opportunities to improve market functionality, facilitate value chain development, and design solutions that promote market growth and resilience. Responsibilities include building the capacity of project staff and partners on market systems development, harmonizing implementation and monitoring tools, and ensuring quality assurance in all economic development activities. The position will work closely with livelihood staff, saving groups, and financial institutions including microfinance providers to enable integrated market systems development and deliver measurable impact for farmers and local businesses.</span></span></p><br><p><span><b><u><span>MAJOR RESPONSIBILITIES:</span></u></b></span></p><br><p><span>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Technical Leadership, Mapping of key stakeholders, coordination of the Market, and Value Chain Analysis:</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Provide technical leadership on market systems and value chains for the Sustainable and Resilient Future–Ninewa project, adopting the Markets for Communities module;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Map and connect smallholder producers and saving groups to key market players (private/public/financial institutions) to increase productivity, profitability, and household incomes;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Develop/contribute training materials and manuals for management of agricultural and non-agricultural enterprises— including collection centers and value chain improvement;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Identify and support niche commercialization opportunities (e.g., high-value crops, off‑farm opportunities).</span></p><br><p><span>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Monitoring, evaluation, reporting, learning, and knowledge management:</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Develop data collection tools and techniques to monitor interventions (including volume and value of marketed products in collection centers/cooperatives);</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Conduct follow-up visits to assess progress and provide technical support;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Document lessons learned, best practices, successes, case studies, and impacts for internal/external sharing;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Assist the Project Manager and MEAL Specialist in preparing timely, accurate, high-quality donor reports;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Apply innovative approaches to monitor and evaluate performance, effectiveness, and impact of livelihood interventions;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Support baseline and endline studies, research sustainable livelihoods and economic development; document case studies showing social transformation and sustainable development outcomes.</span></p><br><p><span>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Partnerships, networking, external engagements, and advocacy:</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Identify, profile, and build strategic linkages with partners across value chains, market systems, and financial inclusion;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Liaise with financial institutions/MFIs to enable tailored financing and product development for commodity improvement and SME growth;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Ensure effective coordination and engagement among project partners and stakeholders for delivery of the Business Plan for Economic Empowerment;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Establish and maintain relations with Ministry of Agriculture, Ministry of Trade and Industry, and other relevant stakeholders;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Increase project visibility through engagement in value chain and market systems development;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Promote cross-learning through networks; participate in networking meetings and guide members toward mutually beneficial livelihood improvements;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Represent the project in forums, workshops, and conferences; meet regularly with like-minded bodies to strategize effective Market Systems Development;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Strengthen platforms for prioritized on‑farm, off‑farm, and non‑farm value chains;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Identify advocacy issues affecting smallholders and mobilize stakeholders to influence policies, remove barriers, and expand access to markets;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Lead mapping/selection/engagement/coordination of private sector actors.</span></p><br><p><span>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Acquisition of grants and resources:</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Identify challenges/opportunities within project areas and formulate concepts/proposals for donors;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Participate in concept note/proposal development for livelihoods/resilience;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Generate quality data and evidence to support proposals and showcase impacts;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Build/strengthen relationships with private sector actors and donors to explore funding;</span></p><br><p><span><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><span>Leverage ground evidence to attract additional financing for market systems interventions.</span></p><br><p><span>Perform other duties as required</span></p><br><p><span><b><u><span>KNOWLEDGE, SKILLS AND ABILITIES:</span></u></b></span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Master’s degree in Agribusiness, Rural Development, Entrepreneurship, Business Administration, Social Sciences, or any other related field.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>A Bachelor’s degree with at least 7 years of relevant experience may be considered in place of a Master’s.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>At least 5 years of relevant work experience in designing and implementing economic development/Market System development projects in the Private sector, Public or Non-Government Organizations.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Must have an awareness of key market system-related project models and approaches such as inclusive Market Systems Development, Local Value Chain Development (LVCD), Business Facilitation, (BF), Saving Groups, Microfinance, Climate Smart Agriculture (CSA), Nutrition-Sensitive Agriculture (NSA), Farmer Managed Natural Resources (FMNR), Citizen Voice and Action (CVA), Cash/Food Programming, and CBDRM.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Experience working with government institutions, NGOs, and international development agencies.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Sound knowledge of the Iraq Resilience and Livelihood programming context</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Demonstrated ability to work in Resilience and Livelihood programs across Iraq</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Strong project management skills</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Strong capacity building skills</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Good interpersonal skills</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Ability to work with minimal supervision</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Fluency in Arabic (spoken and written).</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Proficiency in English (spoken and written).</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Capacity to carry training materials and equipment as needed.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>No specific physical limitations, but reasonable accommodations will be made for qualified individuals with disabilities.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Experience in designing and delivering Training of Trainers (ToT) programs.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Familiarity with climate-smart agriculture, sustainable land management, and water conservation techniques.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Strong facilitation, coaching, and mentoring skills.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Knowledge of local agricultural systems, market dynamics, and value chains in Iraq.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Experience with donor-funded projects, particularly those funded by UN agencies or international NGOs.</span></p><br><p><span><b><u><span>WORK ENVIRONMENT:</span></u></b></span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>The position is based in Ninewa-Mosul.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Willingness to travel frequently within Ninewa Governorate, including rural and field locations. (Up to 80% of the time)</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Ability to work in a multicultural and occasionally high-pressure environment.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Flexibility to adapt to changing project needs and field conditions.</span></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>Ability to conduct field visits in rural/agricultural settings, which may involve walking on uneven terrain and exposure to outdoor conditions.</span></p><br><p><u>Applicant Types Accepted:</u></p><br>Local Applicants Only </div>

<p>The English Language Instructor will provide high-quality English language instruction to assigned students and program participants in support of Amideast Iraq’s English language programs. The instructor is responsible for planning and delivering engaging lessons that meet curriculum goals and respond to students’ learning needs; preparing course materials, lesson plans, and course logs; maintaining accurate attendance and progress records; assessing student work and providing timely feedback; and communicating professionally with students, supervisors, and program staff. The instructor will also support program quality by submitting required reports and materials on time, participating in teacher orientation, meetings, training, professional development activities, and program planning sessions, and teaching in-person or online courses as needed through Amideast’s approved learning platforms.</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><div><span style="font-size: 11px;"><b>WORK TO BE PERFORMED</b></span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Provide quality English language instruction for all assigned courses, tailored to individual student needs</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Prepare relevant lesson plans and course logs in advance of the scheduled lessons taught based on curriculum goals and content</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Provide any requested materials, reports, plans, and notes within the specified timeframe</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Plan any supplemental materials needed to enhance courses</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Follow the designated instructional plan and schedule for the course</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Provide feedback to supervisors when necessary</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Communicate with students about advanced notice of upcoming projects, assignments, graduations, surveys and changes to schedules as required by the EL Manager or direct supervisor;&nbsp;</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Maintain students’ attendance records</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Submit a report on class progress during the program when necessary&nbsp;</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Participate in program strategy and planning sessions</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Correct homework, exams, quizzes, progress reports, and all assignments in a timely fashion</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Conduct student conferences when necessary</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Assist in EL program planning and curriculum development</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Attend teacher orientation, initial training, and teacher meetings as required</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Participate in teacher professional development sessions, based on prior notice and agreement with supervisor</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Plan and teach online courses, when needed, through Amideast’s distance learning platform</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Provide confirmation of program updates, course instructions, and other written communication in a timely manner to the EL Manager or direct supervisor</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">The Independent Contractor must meet the following qualifications:&nbsp;&nbsp;</span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><b>Required&nbsp;</b></span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Bachelor’s degree in English, Education, TESOL, TEFL, Applied Linguistics, or a related field</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>TESOL, TEFL, CELTA, DELTA, PCELT, or other recognized English language teaching certifications</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Demonstrated experience teaching English language courses to adult learners or diverse student groups</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Strong knowledge of English language teaching methodology, lesson planning, classroom management, and student assessment</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Ability to prepare instructional materials, maintain accurate attendance and progress records, and submit required reports on time.</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Excellent written and verbal communication skills in English&nbsp;</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Ability to work professionally with students, colleagues, supervisors, and program staff in a multicultural environment</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Ability to adapt and collaborate effectively in response to unforeseen changes in program design</span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><b>Preferred&nbsp;</b></span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>MA in Applied Linguistics, TESOL, or related qualifications</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Experience teaching English in an international education, nonprofit, or language training organization</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Experience teaching online or blended courses using learning management systems or virtual classroom platforms</span></div><div><span style="font-size: 11px;">•<span style="white-space:pre"> </span>Knowledge of curriculum development, supplemental materials design, and learner-centered instructional approaches</span></div>

<p><h4>Job description</h4> <p><strong>Job title:</strong> Operations Technical Assistant<br> <strong>Company:</strong> KBR<br> <strong>Location:</strong> Majnoon Oil Field, Basra, Iraq<br> <strong>Employment type:</strong> Full-time, Contract (secondment to client’s)<br> <strong>Rotation:</strong> 6/1<br> <strong>Required nationals:</strong> Iraqi National</p> <h4>About company</h4> <p>Belong, connect, grow, with KBR!<br> The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.<br> KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p> <h4>Job purpose</h4> <p>Provide administrative and clerical support to the client’s operations team at Majnoon Oil Field, so that operations records, reports, correspondence and documents are accurate, complete and available when needed. This is an office-based administrative role and does not involve hands-on operation of plant or equipment. Day-to-day work is assigned and supervised by the client’s operations department.</p> <h4>Job responsibilities</h4> <ul> <li>Compile daily and weekly reports from data provided by field and circulate them to the distribution list.</li> <li>Enter and update data in client’s systems and Excel trackers, and check figures for obvious errors before submission.</li> <li>Prepare, register and track internal letters, memos and correspondence in Arabic and English; keep the incoming and outgoing correspondence log.</li> <li>Maintain the operations filing system (hard copy and electronic), following client’s document control rules.</li> <li>Arrange meetings, prepare agendas, take minutes and follow up action items for the operations manager and supervisors.</li> <li>Maintain attendance, shift rosters and leave records for operations staff and pass them to the relevant client’s and contractor admin teams.</li> <li>Coordinate office logistics for the team: stationery, office equipment, visitor access requests and transport requests.</li> <li>Support preparation of presentations and data packs for management reviews.</li> <li>Handle documents and information with confidentiality.</li> <li>Follow client’s procedures, instructions and approval routes.</li> <li>Submit monthly timesheets approved by the client’s supervisor.</li> </ul> <h4>Technical qualification & skills</h4> <ul> <li>Diploma from a petroleum institute or technical institute; a diploma or bachelor's in business administration or office management is also acceptable.</li> <li>1 to 3 years of administrative or clerical experience, preferably in an oil and gas or industrial environment. Fresh graduates with oilfield training or internship may be considered.</li> <li>Basic understanding of oilfield operations terminology is an advantage.</li> <li>Good working knowledge of MS Word, Excel and Outlook; able to type in Arabic and English.</li> <li>Familiarity with correspondence registers and document filing systems.</li> </ul> <h4>Soft skills</h4> <ul> <li>Well organised, with good follow-up on open items</li> <li>Accurate and careful with data and documents</li> <li>Discreet with confidential information</li> <li>Works well as part of a team and supports colleagues</li> <li>Reliable and punctual; able to work under pressure and overtime when needed</li> <li>Polite and helpful communication with staff and visitors</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Transportation Coordinator--Onsite<br><br><span><b>Job Description</b></span><p><b>Job Title: </b>Transportation Coordinator<br><b>Company: </b>KBR <b><br>Location</b>: Majnoon Oil Field, Basra, Iraq<b><br>Employment Type:</b> Full-time</p><br><br><p>Rotation: 6/1</p><br><br><p>Required Nationals Iraqi National</p><br><br><br><p><b>About Company</b></p><br><br><p><i><u>"Belong, Connect, Grow, with KBR!</u></i></p><br><br><br><p><i>The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</i></p><br><br><br><p><i>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</i></p><br><br><br><p><span><b>Job Purpose</b></span></p><br><br><p><span>Plan, coordinate and control the daily movement of Client’s personnel, materials and equipment at Majnoon Oil Field, making sure every journey is planned, approved and tracked in line with Client’s journey management and road safety requirements, and that transport services are delivered on time. Day-to-day work is assigned and supervised by the Client’s Transport / Logistics Department</span></p><br><br><br><p><span><b>Job Responsibilities</b></span></p><br><br><ul><li>Plan and issue daily transport schedules for Client’s staff movements, shift buses and light vehicles between Basra city, accommodation and Majnoon field locations.</li><li>Coordinate movement of materials and equipment with Client’s warehouse, maintenance and operations sections.</li><li>Apply Client’s journey management rules: receive and check trip requests, obtain approvals, plan routes, track check-in and check-out, and escalate overdue vehicles.</li><li>Check that vehicles and drivers are compliant before dispatch: pre-trip inspections, valid licences and vehicle documents.</li><li>Follow up day-to-day performance of transport service providers engaged by Client: vehicle allocation, driver attendance and utilisation.</li><li>Check transport service records and usage sheets for accuracy before they go to Client’s Finance for processing.</li><li>Coordinate vehicle passes, field access permits and checkpoint clearances with CLIENT Security.</li><li>Support the Client’s Emergency Response Plan with transport for medical evacuation, muster and evacuation scenarios.</li><li>Keep transport records up to date and prepare weekly and monthly reports (utilisation, on-time performance, fuel, incidents).</li><li>Suggest improvements such as route optimisation and vehicle pooling.</li><li>Follow Client’s procedures, instructions and approval routes</li><li>Submit monthly timesheets approved by the Client’s supervisor on time.</li></ul><br><p><span><b>Technical Qualification &amp; Skills</b></span></p><br><br><ul><li>Bachelor's degree in Engineering, Logistics, Supply Chain Management, Business Administration or a related field.</li><li>Minimum 2 years of experience in transport, logistics, site coordination or project coordination, preferably in oil and gas or on large construction sites.</li><li>Working knowledge of journey management, road safety and vehicle inspection practices.</li><li>Experience with fleet tracking systems is an advantage.</li><li>Good command of MS Excel, Outlook and Word; able to build and maintain schedules and trackers.</li><li>Valid Iraqi driving licence.</li></ul><br><p><span><b>Soft skills</b></span></p><br><br><ul><li>Strong planning and organisation skills</li><li>Clear communicator with drivers, service providers and Client’s field supervisors</li><li>Stays calm and makes sound decisions under pressure</li><li>Attention to detail and accurate record keeping</li><li>Safety mindset; willing to stop unsafe journeys</li><li>Adapts well to working inside a Client organisation and its procedures</li></ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Operations Technical Assistant--Onsite<br><br><span><b>Job Description</b></span><p><b>Job Title: </b>Operations Technical Assistant<br><b>Company: </b>KBR <b><br>Location</b>: Majnoon Oil Field, Basra, Iraq<b><br>Employment Type:</b> Full-time, Contract (secondment to CLIENT’S)</p><br><br><p>Rotation: 6/1</p><br><br><p>Required Nationals Iraqi National</p><br><br><br><p><b>About Company</b></p><br><br><p><i><u>"Belong, Connect, Grow, with KBR!</u></i></p><br><br><br><p><i>The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</i></p><br><br><br><p><i>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</i></p><br><br><br><p><span><b>Job Purpose</b></span></p><br><br><p><span>Provide administrative and clerical support to the Client’s Operations team at Majnoon Oil Field, so that operations records, reports, correspondence and documents are accurate, complete and available when needed. This is an office-based administrative role and does not involve hands-on operation of plant or equipment. Day-to-day work is assigned and supervised by the Client’s Operations Department.</span></p><br><br><br><p><span><b>Job Responsibilities</b></span></p><br><br><ul><li>Compile daily and weekly reports from data provided by field and circulate them to the distribution list.</li><li>Enter and update data in Client’s systems and Excel trackers, and check figures for obvious errors before submission.</li><li>Prepare, register and track internal letters, memos and correspondence in Arabic and English; keep the incoming and outgoing correspondence log.</li><li>Maintain the Operations filing system (hard copy and electronic), following Client’s document control rules.</li><li>Arrange meetings, prepare agendas, take minutes and follow up action items for the Operations manager and supervisors.</li><li>Maintain attendance, shift rosters and leave records for Operations staff and pass them to the relevant Client’s and contractor admin teams.</li><li>Coordinate office logistics for the team: stationery, office equipment, visitor access requests and transport requests.</li><li>Support preparation of presentations and data packs for management reviews.</li><li>Handle documents and information with confidentiality.</li><li>Follow Client’s procedures, instructions and approval routes.</li><li>Submit monthly timesheets approved by the Client’s supervisor.</li></ul><p><span><b>Technical Qualification &amp; Skills</b></span></p><br><br><ul><li>Diploma from a Petroleum Institute or technical institute; a diploma or Bachelor's in Business Administration or Office Management is also acceptable.</li><li>1 to 3 years of administrative or clerical experience, preferably in an oil and gas or industrial environment. Fresh graduates with oilfield training or internship may be considered.</li><li>Basic understanding of oilfield operations terminology is an advantage.</li><li>Good working knowledge of MS Word, Excel and Outlook; able to type in Arabic and English.</li><li>Familiarity with correspondence registers and document filing systems.</li></ul><br><p><span><b>Soft skills</b></span></p><br><br><ul><li>Well organised, with good follow-up on open items</li><li>Accurate and careful with data and documents</li><li>Discreet with confidential information</li><li>Works well as part of a team and supports colleagues</li><li>Reliable and punctual; able to work under pressure and overtime when needed</li><li>Polite and helpful communication with staff and visitors</li></ul><br><br><br><br> </div>

<p><h4>Job description - Construction supervisor \u2013 civil<\/h4>\n<p><strong>Company:<\/strong> KBR Iraq<br>\nIraqi nationals preferred<\/p>\n<p>KBR is looking for a civil construction supervisor for 28\/28 rotation to be based in Iraq.<\/p>\n<p>\"Belong, connect, grow, with KBR!<br>\nThe KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.<br>\nKBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.\"<\/p>\n<h4>Accountabilities \/ expectations:<\/h4>\n<ul>\n<li>Single point responsible for the safe execution of the defined work scope in the plant area.<\/li>\n<li>Understand and be responsible for managing the site safety rules for the defined plant area.<\/li>\n<li>Will understand and be responsible for the scope to be executed including all the interfaces and safety requirements.<\/li>\n<li>The work scope can be a complete new multi-discipline area or a single discipline scope passing through numerous operational areas. Clear communication and understanding between operations and the construction team is paramount. The scope is managed, controlled and risk assessed by the permit to work.<\/li>\n<li>Can be responsible for managing a dedicated contractor workforce in the area or be part of an integrated team managing a combined resourced construction\/commissioning team.<\/li>\n<li>Participate in site safety audits regarding work execution, permits, work site standards and workforce knowledge of the work.<\/li>\n<li>Ensure a fully briefed workforce and operational staff including valid permits and risk assessments.<\/li>\n<li>Ensure accurate progress reporting of physical scope completion not based on man-hour estimate.<\/li>\n<li>Ensure raising technical queries associated with site design\/operational changes.<\/li>\n<li>Ensure planning mobilization of vendors to ensure minimal non-productive time (NPT) for these expensive personnel.<\/li>\n<li>Responsible for minimizing NPT of work execution by ensuring scope preparation is completed before mobilization of main workforce, material is on site, design scopes are approved and understood on site, surveys have been completed to confirm proposed execution is doable.<\/li>\n<li>Timely approval of construction work packs and associated safety certificates as authorized engineer (AE).<\/li>\n<li>Participate in joint walk downs of systems for handover to commissioning and operations.<\/li>\n<li>Support to commissioning department for functional commissioning.<\/li>\n<li>Ensure all action items as stipulated by interface and SIMOPs memorandums of understanding (MOUs) with external entities and internal disciplines.<\/li>\n<\/ul>\n<h4>Education<\/h4>\n<p>Bachelor\u2019s or diploma degree, i.e. civil<\/p>\n<h4>Experience and skill set<\/h4>\n<ul>\n<li>Minimum 5 years\u2019 experience in oil and gas related projects<\/li>\n<li>Minimum 3 years\u2019 experience in oil and gas project delivery in a multidiscipline workforce<\/li>\n<li>Strong leadership and team-building skills<\/li>\n<li>Supervisory experience<\/li>\n<li>Fluent English skills<\/li>\n<\/ul><\/p><p><\/p>

<p><br></p><p><br></p><p><b>Key Responsibilities</b></p><p>Develop and execute the annual learning and development strategy in alignment with Zain Iraq’s business strategy and workforce priorities.</p><p><br></p><p>Identify organizational capability and skill gaps through performance results, career paths, talent reviews, succession plans and business requirements.</p><p><br></p><p>Translate identified capability gaps into structured learning and development plans.</p><p><br></p><p>Develop and maintain the annual training calendar and comprehensive learning catalogue.</p><p><br></p><p>Benchmark learning practices and introduce relevant programs and methodologies based on organizational needs.</p><p><br></p><p>Partner with HR and business leaders to ensure learning priorities are aligned with current and future capability requirements.</p><p><br></p><p>Measure learning impact against business needs.</p><p><br></p><p>Manage the overall delivery and continuous development of Zain Academy programs.</p><p><br></p><p>Design and implement internal learning programs addressing technical, functional, behavioral, and managerial capability needs.</p><p><br></p><p>Build and manage a structured pool of internal trainers and subject matter experts across the organization.</p><p><br></p><p>Establish standards for internal trainers, training materials and course delivery.</p><p><br></p><p>Ensure effective planning, communication, attendance and completion of Academy programs.</p><p><br></p><p>Monitor training quality and continuously improve programs based on participant feedback and business requirements.</p><p><br></p><p>Identify and manage relationships with external training providers, universities and professional institutions.</p><p><br></p><p>Coordinate professional certifications, executive education programs, workshops and relevant international conferences.</p><p><br></p><p>Evaluate external providers based on quality, relevance, cost and business impact.</p><p><br></p><p>Manage vendor selection, contracting coordination and training logistics in line with company policies.</p><p><br></p><p>Ensure external development investments are linked to clearly identified employee and organizational capability needs.</p><p><br></p><p>Develop partnerships and certification opportunities</p><p><br></p><p>Develop and manage Zain Academy programs for external learners (graduates, professionals and partner organizations) from enrollment through to delivery and evaluation.</p><p><br></p><p>Manage and continuously enhance the company’s digital learning platform.</p><p><br></p><p>Develop, curate and maintain relevant digital learning content.</p><p><br></p><p>Drive employee adoption and utilization of online learning resources.</p><p><br></p><p>Introduce modern learning approaches including blended learning, self-paced learning, virtual classrooms and other digital learning solutions.</p><p><br></p><p>Monitor platform utilization, completion rates and learning effectiveness.</p><p><br></p><p>Set the online learning roadmap and use platform data to improve outcomes.</p><p><br></p><p>Design and manage leadership development programs for different management levels.</p><p><br></p><p>Support the development of future leaders and succession pipelines through targeted development interventions.</p><p><br></p><p>Work closely with Talent Management and business leaders to identify development priorities for high-potential and critical talent.</p><p><br></p><p>Develop learning solutions addressing common organizational capability gaps.</p><p><br></p><p>Support individual development plans arising from performance, talent and succession processes.</p><p><strong>Desired Candidate Profile</strong></p><h4>Education</h4><ul><li>Bachelor's degree in Human Resources, Business Administration, Organizational Development, Education or a related field.</li><li>Master's degree or relevant professional certification is an advantage.</li></ul><h4>Experience</h4><ul><li>Minimum 7 10 years of relevant experience in Learning &amp; Development, Talent Development, Corporate Academy or Organizational Development, with demonstrated responsibility for managing learning programs.</li><li>Experience in designing and implementing organization-wide learning and capability development initiatives.</li><li>Strong experience in leadership development, digital learning and external training management.</li><li>Experience working with universities, professional certification bodies or executive education providers is an advantage.</li><li>Experience in a large, complex organization, preferably within telecom, technology or a similarly fast-paced industry, is preferred.</li><li>Experience in pricing and managing commercial training programs.</li></ul>

<p><h4>Position details</h4> <p><strong>Discipline:</strong> Camp services / site administration<br> <strong>Project:</strong> EPC / EPCM oil & gas project<br> <strong>Location:</strong> Remote site<br> <strong>Reporting line:</strong> FM manager / deputy<br> <strong>Employment type:</strong> Site-based, rotation as per project requirements</p> <h4>Job objective</h4> <p>To ensure the safe, hygienic, secure, and culturally appropriate management of female accommodation facilities on a remote oil and gas site, in full compliance with KBR policies and standards.</p> <h4>Key accountabilities</h4> <p><strong>Accommodation operations</strong><br> Manage day-to-day operations of the female dormitory, ensuring compliance with KBR camp management plans and camp standards.<br> Control and monitor room allocation, occupancy levels, and resident movements.<br> Ensure accommodation facilities meet cleanliness, comfort, and maintenance standards at all times.<br> Coordinate timely rectification of maintenance defects with facilities and maintenance teams.</p> <p><strong>Housekeeping & staff supervision</strong><br> Supervise housekeeping personnel assigned to female accommodation areas.<br> Monitor performance, attendance, work quality, and compliance with HSE requirements.<br> Ensure adequate housekeeping coverage in line with occupancy levels and project manpower.</p> <p><strong>Resident welfare & conduct</strong><br> Act as the designated welfare contact for female residents.<br> Enforce dormitory rules, company code of conduct, and site policies fairly and consistently.<br> Address resident complaints and concerns promptly, escalating where required through proper channels.<br> Maintain a respectful, harassment-free living environment aligned with client and KBR ethics & compliance requirements.</p> <p><strong>Health, safety & environment (HSE)</strong><br> Ensure dormitory compliance with KBR HSE management and client HSE procedures.<br> Conduct routine inspections to identify unsafe conditions, hygiene risks, or non-compliance.<br> Participate in emergency response actions, including fire drills, evacuations, and muster roll calls.<br> Report incidents, near misses, and observations using approved reporting systems.</p> <p><strong>Security & access control</strong><br> Coordinate with site security to maintain controlled and restricted access to female accommodation areas.<br> Ensure privacy and cultural sensitivities are respected at all times.</p> <p><strong>Administration & reporting</strong><br> Maintain accurate records of room occupancy, check-in/check-out, incidents, and complaints.<br> Prepare and submit reports as required by camp management and client representatives.<br> Support client, internal audit, and HSE inspections.</p> <h4>Authority</h4> <p>Authority to enforce accommodation rules within designated female dormitory areas.<br> Authority to raise work requests, HSE observations, and non-conformance reports related to accommodation services.<br> No financial or disciplinary authority unless delegated by camp management.</p> <h4>Minimum qualifications</h4> <p>High school certificate or equivalent (hospitality, facilities management, or administration certification preferred).<br> HSE awareness training (fire safety, first aid awareness – advantage).</p> <h4>Experience requirements</h4> <p>Minimum 3–5 years of experience in camp services, accommodation supervision, or hospitality facility management.<br> Previous experience on remote industrial sites (oil & gas, EPC/EPCM, construction, or mining) preferred.<br> Experience working under major IOCs or in Majnoon Oil Field is an advantage.</p> <h4>Competencies & skills</h4> <ul> <li>Strong organizational, communication, and interpersonal skills.</li> <li>Ability to manage sensitive welfare matters professionally and confidentially.</li> <li>Knowledge of basic Middle East labour welfare expectations (accommodation, hygiene, worker rights).</li> <li>Proficiency in basic MS Office applications (Word, Excel, email).</li> <li>Cultural awareness and ability to work in a multinational environment.</li> <li>Ability to work independently in a remote site environment.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions.</p> <ul> <li>Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth</li> <li>Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections</li> <li>Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services</li> <li>Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution</li> <li>Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy</li> <li>Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth</li> <li>Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality</li> <li>Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency</li> <li>Collaborate with other departments to ensure seamless coordination and exceptional guest experiences</li> <li>Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty</li> <li>Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</li> </ul> <h4>Qualifications</h4> <ul> <li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li> <li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li> <li>Strong people management and team development skills with a commitment to supporting staff growth</li> <li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li> <li>Proficiency in front office management systems and hotel software platforms</li> <li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li> <li>Problem-solving abilities and sound judgment in handling complex situations</li> <li>Budget management and financial acumen with experience in cost control</li> <li>Leadership qualities with the ability to motivate and inspire teams</li> <li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li> <li>Analytical mindset with the ability to interpret data and make informed decisions</li> <li>Customer-focused approach with a genuine passion for hospitality</li> <li>Ability to work independently and collaboratively within a team environment</li> </ul></p><p></p>