وظائف تقنية المعلومات في العراق

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>IT Cyber Security Manager<br><br><p><b>Position: </b><b>Cyber Security Manager</b></p><br><br><p>Project: IFMS Project</p><br><br><p>Location: Basra, Iraq</p><br><br><p>Rotation 28/28 rotation</p><br><br><p>Nationality: Open</p><br><br><br><p><b><i>"Belong, Connect, Grow, with KBR!</i></b></p><br><br><br><p><b><i>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</i></b></p><br><br><p><b><i>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</i></b></p><br><br><br><p><b>Professional Summary</b></p><br><br><p>Experienced Cyber Security Manager with over [10] years of expertise in the oil and gas industry, including hands-on oil field operations and deployment of Chinese technology solutions. Proven track record of securing complex industrial environments, leading cross-functional teams, and ensuring regulatory compliance. Adept at risk assessment, incident response, and implementation of robust security protocols in challenging operational settings.</p><br><br><br><p><b>Key Skills</b></p><br><br><ul><li>Cyber Security Strategy &amp; Management</li><li>Oil &amp; Gas Industry Operations</li><li>Oil Field Security Solutions</li><li>Chinese Technology Integration &amp; Compliance</li><li>Industrial Control Systems (ICS) Security</li><li>SCADA Systems Protection</li><li>Risk Assessment &amp; Mitigation</li><li>Incident Response &amp; Forensics</li><li>Regulatory Compliance (NIST, ISO, IEC)</li><li>Team Leadership &amp; Training</li><li>Vendor Management and Liaison</li><li>Network &amp; Endpoint Security</li><li>Cloud Security (if applicable)</li></ul><br><p><b>Responsibilities:</b></p><br><br><ul><li>Lead cyber security operations for oil and gas facilities, including remote oil fields and refineries.</li><li>Develop and implement security policies tailored to industrial environments and field operations.</li><li>Oversee the integration and secure deployment of Chinese technology solutions (e.g., Huawei, Hikvision) within operational networks.</li><li>Conduct risk assessments for both IT and OT environments, identifying vulnerabilities specific to oil field equipment and Chinese tech interfaces.</li><li>Coordinate incident response plans and forensic investigations for security breaches in field sites.</li><li>Manage compliance with international standards (NIST, ISO, IEC) and local regulatory requirements.</li><li>Train and mentor cross-functional teams on cyber security awareness and best practices.</li><li>Collaborate with vendors and technology partners, including Chinese tech providers, to ensure secure implementation and ongoing maintenance.</li><li>Awareness ‘We Chat” – Chines WhatsApp</li><li>Cyber-attack methodology – Key Logging, Back door, Trojan attacks etc. including mitigation planning</li><li>Data Loss Prevention (DLP)</li><li>Application attack and defense</li><li>General Risk planning and mitigation</li><li>Cyber review planning and mitigation</li><li>Business continuity protection and modeling</li><li>Liaise with Consultant Cyber Security team</li></ul><br><p><b>Education</b></p><br><br><ul><li>Degree in Cyber Security / Information Technology / Computer Science</li><li>Certifications: CISSP, CISM, GICSP, CEH, or relevant oil &amp; gas and Chinese technology certifications</li></ul><br><p><b>Professional Development</b></p><br><br><ul><li>Advanced Training in Oil &amp; Gas Cyber Security</li><li>Workshops on Chinese Technology Integration &amp; Security</li><li>Continuous Education in Industrial Control Systems Protection</li></ul><br><p><b>Languages</b></p><br><br><ul><li>English (Fluent)</li><li>Arabic (Ideal)</li></ul><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ZAIN2403 - Government Relations Coordinator • Operation Zain Iraq • Division Facilities &amp; Administration • Location Iraq - Karbelaa • Closing Date 20-Jul-2026</p><p>Role Purpose Zain Iraq is actively recruiting to hire Government Relations Coordinator, the jobs at this level are responsible for providing technical and administrative support during the execution of all activities related to government relations and management of regulatory operations. Positions in this family will also contribute to reporting governmental relations status in regions and regulator complaint management and handling.</p><p>Responsibilities • Understand Government and Regulatory Relations strategy and plans, and participate in the achievement of objectives and targets • Implement Government and Regulatory Relations policies and procedures to ensure that regulatory compliance is maintained or enhanced • Maintain information libraries where needed, identify new sources of information, and respond to ad hoc requests for data, information, or analysis • Research government regulations and statutory requirements and report changes/amendments to H.Q for action to contribute to keeping an updated file • Identify any new governmental procedures in the area of operations and communicate with the supervisor to support proper decision-making • Update the supervisor on the regional political environment status and directions to help decision-making • Work on processes relating to Governmental issues concerning Zain IQ operational requirements, including the issuance of visas, work permits, licenses, airport relations, green zone entry permits, regulatory permits, etc, reports delays that will influence the business negatively</p><p>Education, Experience and Competencies • Bachelor s degree in a business administration-related field or equivalent Experience • Up to 2 years of experience in related field Competencies Behavioural • Serving our Customers • Achievement Driven • Information Seeking • Relationship Building Technical • Oral Communication • Written Communication • Managing Information • Technology Application • IT User Support • Sales Management DEI Competency • Courage to Engage • Addressing Bias • Allyship About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): • Resume/CV • Highest Education Qualification Apply for This Vacancy Back</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education, Experience and Competencies</strong></p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li><li><strong>Experience</strong></li><li>Up to 2 years of experience in related field</li><li><strong>Competencies</strong></li><li><strong>Behavioural</strong><ul><li>Serving our Customers</li><li>Achievement Driven</li><li>Information Seeking</li><li>Relationship Building</li></ul></li><li><strong>Technical</strong><ul><li>Oral Communication</li><li>Written Communication</li><li>Managing Information</li><li>Technology Application</li><li>IT User Support</li><li>Sales Management</li></ul></li><li><strong>DEI Competency</strong><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>IT HCS &amp; VMware Platform Supervisor (Basra)<br><br><br><p><b>"Belong, Connect, Grow, with KBR!</b></p><br><br><br><p><b>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</b></p><br><br><p><b>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</b></p><br><br><br><p><b>Position title: </b>IT HCS &amp; VMware Platform Supervisor</p><br><br><p><b>Position status: </b>Local</p><br><br><p><b>Position reports to: </b>IT DC Manager</p><br><br><p><b>Department: </b>IT</p><br><br><p><b>Rotation pattern: </b>14/14</p><br><br><br><p>Job purpose</p><br><br><br><ul><li>The IT HCS &amp; VMware Platform Supervisor is responsible for supervising the operation, administration, governance, and continuous improvement of the Huawei Cloud Stack (HCS) platform and related private or hybrid cloud services across the IT data center environment.</li><li>The role leads HCS platform support activities to ensure secure, available, scalable, and recoverable cloud services, while coordinating with infrastructure, network, security, application, vendor, and service management teams to meet business continuity and operational requirements.</li></ul><br><br><p>Duties and responsibilities</p><br><br><br><ul><li>Supervise daily administration of Huawei Cloud Stack services including ManageOne, FusionCompute, resource pools, projects or tenants, compute, storage, virtual networking, identity and access, monitoring, and platform health.</li><li>Lead and guide platform engineers and support teams in incident handling, service requests, change implementation, preventive maintenance, lifecycle upgrades, and compliance with approved procedures.</li><li>Monitor HCS capacity, utilization, performance, availability, licensing, quotas, and service levels; prepare forecasts and implement optimization plans for efficient resource usage.</li><li>Oversee integration of HCS with VMware platforms, enterprise storage, SAN or NAS connectivity, backup systems, Active Directory, DNS, networking, security, monitoring, and IT service management tools.</li><li>Ensure backup, replication, snapshot, restore, and disaster recovery processes are properly configured and tested; coordinate recovery exercises against approved RPO and RTO targets.</li><li>Review and approve technical change plans, method statements, risk assessments, rollback plans, patching activities, configuration baselines, and security hardening requirements.</li><li>Troubleshoot and supervise resolution of complex platform incidents by analyzing logs, alerts, performance data, and root causes; coordinate corrective actions with Huawei, vendors, and internal teams.</li><li>Maintain platform documentation, architecture diagrams, runbooks, SOPs, asset records, KPI reports, and continuous improvement actions; promote automation using PowerShell, PowerCLI, Python, APIs, or approved orchestration tools.</li></ul><br><p>Qualifications, Training &amp; Certifications</p><br><br><ul><li></li><li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Network Engineering, or a related discipline.</li><li>At least one current professional certification in cloud computing, virtualization, systems infrastructure, storage, backup, or IT service management is required.</li><li>Huawei HCIP-Cloud Computing, HCIP-Cloud Service, or equivalent Huawei Cloud Stack professional certification is strongly preferred; HCIE-Cloud Computing is an advantage.</li><li>Huawei Cloud Stack administration, ManageOne, FusionCompute, FusionStorage, or HCS operations training is strongly preferred.</li><li>VMware Certified Professional - VCF Administrator, VVF Administrator, or Data Center Virtualization certification is preferred.</li><li>Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305 path) is an advantage for hybrid cloud responsibilities.</li><li>Cisco Certified Network Associate (CCNA) or equivalent networking certification is preferred.</li><li>ITIL Foundation (current version) is preferred; service management, change management, or project coordination training is an advantage.</li><li>Veeam Certified Engineer Plus (VMCE+) or an equivalent enterprise backup and recovery certification is an advantage.</li><li>Strong knowledge of HCS operations, virtualization, storage, backup, disaster recovery, Windows and Linux systems, networking, security, monitoring, and automation scripting.</li><li>Strong leadership, professional communication, analytical troubleshooting, technical reporting, architecture documentation, and stakeholder coordination skills.</li></ul><br><p>Experience</p><br><br><ul><li>7-10 years of professional experience in cloud, virtualization, systems, data center, or enterprise infrastructure operations.</li><li>Minimum 4-6 years of hands-on experience with Huawei Cloud Stack, ManageOne, FusionCompute, VMware, enterprise storage, backup, replication, and disaster recovery operations, including at least 2-3 years in a lead or supervisory role.</li></ul><p>Language proficiency, computer and software skills</p><br><br><br><ul><li>Core platforms and tools:</li></ul><ul><li>Huawei Cloud Stack, ManageOne, FusionCompute, FusionStorage, and HCS monitoring tools</li><li>VMware vSphere, vCenter, ESXi, VCF or VVF, templates, clusters, HA and DRS</li><li>SAN/NAS storage, backup and replication tools, PowerShell, PowerCLI, Python, APIs, monitoring platforms, and ITSM ticketing tools</li></ul><ul><li>English - upper intermediate or above (verbal and written)</li></ul><br><p>Skills</p><br><br><br><ul><li>Strong leadership and supervisory capability across HCS platform operations, incident response, change delivery, vendor coordination, and team workload management.</li><li>Advanced troubleshooting across HCS, virtualization, storage, backup, networking, security, and infrastructure services, with strong availability and risk awareness.</li><li>Ability to manage incidents, problems, changes, risks, capacity, lifecycle activities, audit findings, and service improvement plans within agreed service levels.</li><li>Strong documentation, reporting, automation, governance, and communication skills with readiness to support critical incidents, migrations, upgrades, and recovery activities.</li></ul><br><br><br> </div>

<p><h4>Role purpose</h4> <p>Provide senior leadership for IT integration, operations readiness and technology delivery across oil and gas and wider operational environments. The role has a strong bias towards IT programme and project management, PMO governance, delivery assurance, stakeholder alignment, vendor coordination and the controlled transition of technology services into steady-state operations.</p> <h4>Role summary</h4> <p><strong>Position title:</strong> IT Infrastructure / PMO Manager<br> <strong>Function:</strong> IT / IM / Digital Delivery / Operations Support<br> <strong>Primary focus:</strong> IT programme leadership, project delivery, PMO governance, operations readiness and service integration<br> <strong>Operating environment:</strong> Oil and gas field operations, production facilities, remote sites, corporate offices and wider business operations<br> <strong>Key technologies:</strong> Enterprise IT, infrastructure, networks, cloud, field connectivity, Huawei / ZTE, CCTV, access control, SCADA-adjacent systems and digital operations platforms<br> <strong>Key interfaces:</strong> Operations, Maintenance, Engineering, HSE, Procurement, Contracts, Cyber Security, Vendors, Client teams and delivery partners<br> <strong>Role level:</strong> Senior delivery and operations leadership role with programme, project and service integration accountability</p> <h4>Professional summary</h4> <p>Experienced IT Integration and Operations Manager with strong programme leadership, project management and PMO experience across complex oil and gas, industrial and wider business operations environments. Proven capability to lead multi-workstream technology delivery, infrastructure integration, operational readiness and service transition activities in challenging field and corporate settings.</p> <p>Skilled in establishing delivery governance, programme controls, project reporting, risk and issue management, dependency tracking, vendor coordination and stakeholder engagement. Able to translate business and operational requirements into structured IT delivery plans that support field productivity, operational continuity, cyber resilience and long-term service sustainability.</p> <p>Strong background in IT infrastructure, networks, cloud services, field technology integration, Chinese technology platforms such as Huawei and ZTE, CCTV and access control solutions, industrial connectivity and operations support services. Experienced in coordinating cross-functional teams and ensuring technology solutions are delivered safely, securely, on time and aligned with operational priorities.</p> <h4>Key skills & competencies</h4> <ul> <li><strong>Programme leadership:</strong> IT programme governance, multi-workstream delivery, executive reporting, delivery assurance and stakeholder alignment</li> <li><strong>PMO & project controls:</strong> Integrated planning, RAID management, dependency tracking, change control, benefits tracking, project dashboards and governance forums</li> <li><strong>Oil & gas operations:</strong> Technology delivery across field operations, production sites, remote locations, maintenance support and wider operational environments</li> <li><strong>IT integration:</strong> Infrastructure, network, cloud, end-user services, field connectivity, enterprise applications and service transition planning</li> <li><strong>Vendor & commercial delivery:</strong> Vendor governance, procurement support, contract coordination, service order tracking, supplier performance and delivery acceptance</li> <li><strong>Operational readiness:</strong> Cutover planning, mobilization, handover, support model design, service readiness and transition to operations</li> <li><strong>Risk & compliance:</strong> Project risk management, cyber security coordination, business continuity, disaster recovery and compliance alignment</li> </ul> <h4>Key responsibilities</h4> <p><strong>Programme leadership & delivery governance</strong><br> Lead IT programmes and strategic technology initiatives across oil and gas field operations, production facilities, corporate environments and wider business operations.<br> Establish programme governance, delivery cadence, reporting standards and escalation routes across multiple projects and workstreams.<br> Maintain integrated delivery plans covering milestones, dependencies, risks, issues, actions, decisions, resourcing and budget considerations.<br> Provide senior-level reporting to leadership and client stakeholders, including delivery status, critical path risks, decisions required and recovery actions.</p> <p><strong>PMO, project controls & assurance</strong><br> Develop and manage PMO-type frameworks including project charters, delivery dashboards, RAID logs, action trackers, change controls, dependency registers and benefits tracking.<br> Ensure consistent project management discipline across infrastructure, service transition, application, cyber security and digital delivery initiatives.<br> Drive project assurance reviews to confirm scope, schedule, cost, quality, risk, operational readiness and stakeholder acceptance criteria.<br> Support governance forums, steering committees and working groups with clear agendas, minutes, decision logs and follow-up actions.</p> <p><strong>IT integration & operations management</strong><br> Lead integration of IT infrastructure, networks, cloud services, end-user computing, field connectivity and operational support services into a cohesive delivery and support model.<br> Coordinate technology deployment across remote oilfield sites, production facilities, camps, offices, warehouses and operational support locations.<br> Ensure IT services are designed and transitioned into operations with appropriate support processes, service ownership, monitoring, documentation and escalation paths.<br> Align IT delivery with operations, maintenance, engineering, HSE and business priorities to minimize disruption and support reliable field performance.</p> <p><strong>Oil & gas and wider operations technology delivery</strong><br> Support technology planning and delivery for field operations, production support, maintenance execution, logistics, security, camp operations and wider industrial environments.<br> Coordinate deployment of ruggedized field IT, communications, surveillance, access control, industrial Wi-Fi, network connectivity and operational technology-adjacent systems.<br> Work with operations teams to define practical requirements, manage site constraints and deliver solutions suitable for remote, high-availability and safety-critical environments.<br> Support operational readiness, cutover planning and handover for new facilities, brownfield enhancements and transition activities.</p> <p><strong>Vendor, procurement & stakeholder management</strong><br> Manage delivery interfaces with vendors, system integrators, service providers and technology partners including Huawei, ZTE, CCTV, access control, network and cloud suppliers.<br> Support procurement, service order development, technical evaluation, delivery acceptance and contract performance monitoring.<br> Coordinate cross-functional stakeholders across IT, IM, Digital, Cyber Security, Operations, Maintenance, Engineering, Procurement and client teams.<br> Resolve delivery blockers through structured escalation, commercial coordination and clear ownership of actions.</p> <p><strong>Risk, cyber security & business continuity</strong><br> Ensure project delivery incorporates cyber security, data protection, resilience, backup, disaster recovery and business continuity requirements from the outset.<br> Maintain visibility of programme and operational risks, ensuring mitigation plans are documented, owned and progressed.<br> Coordinate with cyber security teams to ensure infrastructure, remote access, vendor connectivity and operational systems are reviewed and controlled.<br> Support incident response, recovery planning and service continuity arrangements for critical IT and operational support systems.</p> <p><strong>Team leadership & capability development</strong><br> Lead cross-functional IT delivery teams, coordinators, engineers, vendors and support resources to deliver agreed programme and operational outcomes.<br> Coach team members in project management discipline, delivery reporting, stakeholder communication and operational support expectations.<br> Promote a structured delivery culture focused on accountability, transparency, measurable progress and continuous improvement.<br> Support local capability development and knowledge transfer through documentation, mentoring and structured handover activities.</p> <h4>Education, certifications & professional development</h4> <p><strong>Education</strong><br> Bachelor degree in Information Technology, Computer Science, Engineering, Business Systems, Project Management or equivalent relevant experience.</p> <p><strong>Preferred certifications</strong><br> PMP, PRINCE2 Practitioner, MSP, AgilePM, Scrum Master or equivalent programme / project management certification.<br> ITIL Foundation or higher, with practical service transition and IT operations experience.<br> Microsoft Azure, Cisco, Huawei, ZTE, cloud, infrastructure or networking certifications would be advantageous.<br> Cyber security, business continuity or risk management certifications would be advantageous.</p> <h4>Technical proficiencies</h4> <p>Project and PMO tools: Microsoft Project, Jira, Azure DevOps, Primavera P6, Power BI, Excel dashboards and SharePoint action tracking.<br> Technology domains: networks, servers, cloud, end-user computing, field connectivity, CCTV, access control, industrial Wi-Fi and SCADA-adjacent infrastructure.<br> Vendor platforms: Cisco, Huawei, ZTE, Microsoft, VMware, Azure, AWS, Alibaba Cloud and common oilfield technology ecosystems.</p> <h4>Suggested KPIs</h4> <ul> <li><strong>Programme delivery:</strong> Milestones delivered against approved baseline – Improve predictability and delivery confidence</li> <li><strong>PMO control:</strong> RAID items, actions and decisions tracked to closure – Strengthen governance and accountability</li> <li><strong>Operational readiness:</strong> Services transitioned with approved support model and documentation – Reduce post-go-live instability</li> <li><strong>Stakeholder management:</strong> Leadership reporting, decision papers and governance forums delivered on schedule – Improve alignment and timely decision-making</li> <li><strong>Vendor performance:</strong> Supplier deliverables accepted against scope, quality and schedule – Increase vendor accountability and delivery assurance</li> <li><strong>Risk reduction:</strong> High-priority delivery and operational risks mitigated – Protect service continuity and field operations</li> </ul> <h4>Languages</h4> <p>English: Fluent<br> Arabic: Advantageous</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>IT EPC Project Manager-Onsite<br><br><p><b>IT Infrastructure / PMO Manager</b></p><br><br><p><b>Role Purpose</b></p><br><br><p>Provide senior leadership for IT integration, operations readiness and technology delivery across oil and gas and wider operational environments. The role has a strong bias towards IT programme and project management, PMO governance, delivery assurance, stakeholder alignment, vendor coordination and the controlled transition of technology services into steady-state operations.</p><br><br>Role Summary<p><b>Field Description</b></p><br><br><p><b>Position Title:</b> IT Infrastructure / PMO Manager</p><br><br><p><b>Function</b>: IT / Im / Digital Delivery / Operations Support</p><br><br><p><b>Primary Focus</b>: IT programme leadership, project delivery, PMO governance, operations readiness and service integration</p><br><br><p><b>Operating Environment:</b> Oil and gas field operations, production facilities, remote sites, corporate offices and wider business operations</p><br><br><p><b>Key Technologies:</b> Enterprise IT, infrastructure, networks, cloud, field connectivity, Huawei / ZTE, CCTV, access control, SCADA-adjacent systems and digital operations platforms</p><br><br><p><b>Key Interfaces:</b> Operations, Maintenance, Engineering, HSE, Procurement, Contracts, Cyber Security, Vendors, Client teams and delivery partners</p><br><br><p><b>Role Level: Senior</b> delivery and operations leadership role with programme, project and service integration accountability</p><br><br>Professional Summary<p>Experienced IT Integration and Operations Manager with strong programme leadership, project management and PMO experience across complex oil and gas, industrial and wider business operations environments. Proven capability to lead multi-workstream technology delivery, infrastructure integration, operational readiness and service transition activities in challenging field and corporate settings.</p><br><br><p>Skilled in establishing delivery governance, programme controls, project reporting, risk and issue management, dependency tracking, vendor coordination and stakeholder engagement. Able to translate business and operational requirements into structured IT delivery plans that support field productivity, operational continuity, cyber resilience and long-term service sustainability.</p><br><br><p>Strong background in IT infrastructure, networks, cloud services, field technology integration, Chinese technology platforms such as Huawei and ZTE, CCTV and access control solutions, industrial connectivity and operations support services. Experienced in coordinating cross-functional teams and ensuring technology solutions are delivered safely, securely, on time and aligned with operational priorities.</p><br><br>Key Skills &amp; Competencies<p><b>Competency Area</b></p><br><br><p><b>Capability Requirements</b></p><br><br><p><b>Programme Leadership: IT</b> programme governance, multi-workstream delivery, executive reporting, delivery assurance and stakeholder alignment</p><br><br><p><b>PMO &amp; Project Controls: Integrated</b> planning, RAID management, dependency tracking, change control, benefits tracking, project dashboards and governance forums</p><br><br><p><b>Oil &amp; Gas Operations: Technology</b> delivery across field operations, production sites, remote locations, maintenance support and wider operational environments</p><br><br><p><b>IT Integration: Infrastructure</b>, network, cloud, end-user services, field connectivity, enterprise applications and service transition planning</p><br><br><p><b>Vendor &amp; Commercial Delivery:</b>Vendor governance, procurement support, contract coordination, service order tracking, supplier performance and delivery acceptance</p><br><br><p><b>Operational Readiness:</b>Cutover planning, mobilization, handover, support model design, service readiness and transition to operations</p><br><br><p><b>Risk &amp; Compliance:</b>Project risk management, cyber security coordination, business continuity, disaster recovery and compliance alignment</p><br><br>Key ResponsibilitiesProgramme Leadership &amp; Delivery Governance<ul><li>Lead IT programmes and strategic technology initiatives across oil and gas field operations, production facilities, corporate environments and wider business operations.</li><li>Establish programme governance, delivery cadence, reporting standards and escalation routes across multiple projects and workstreams.</li><li>Maintain integrated delivery plans covering milestones, dependencies, risks, issues, actions, decisions, resourcing and budget considerations.</li><li>Provide senior-level reporting to leadership and client stakeholders, including delivery status, critical path risks, decisions required and recovery actions.</li></ul>PMO, Project Controls &amp; Assurance<ul><li>Develop and manage PMO-type frameworks including project charters, delivery dashboards, RAID logs, action trackers, change controls, dependency registers and benefits tracking.</li><li>Ensure consistent project management discipline across infrastructure, service transition, application, cyber security and digital delivery initiatives.</li><li>Drive project assurance reviews to confirm scope, schedule, cost, quality, risk, operational readiness and stakeholder acceptance criteria.</li><li>Support governance forums, steering committees and working groups with clear agendas, minutes, decision logs and follow-up actions.</li></ul>IT Integration &amp; Operations Management<ul><li>Lead integration of IT infrastructure, networks, cloud services, end-user computing, field connectivity and operational support services into a cohesive delivery and support model.</li><li>Coordinate technology deployment across remote oilfield sites, production facilities, camps, offices, warehouses and operational support locations.</li><li>Ensure IT services are designed and transitioned into operations with appropriate support processes, service ownership, monitoring, documentation and escalation paths.</li><li>Align IT delivery with operations, maintenance, engineering, HSE and business priorities to minimize disruption and support reliable field performance.</li></ul>Oil &amp; Gas and Wider Operations Technology Delivery<ul><li>Support technology planning and delivery for field operations, production support, maintenance execution, logistics, security, camp operations and wider industrial environments.</li><li>Coordinate deployment of ruggedized field IT, communications, surveillance, access control, industrial Wi-Fi, network connectivity and operational technology-adjacent systems.</li><li>Work with operations teams to define practical requirements, manage site constraints and deliver solutions suitable for remote, high-availability and safety-critical environments.</li><li>Support operational readiness, cutover planning and handover for new facilities, brownfield enhancements and transition activities.</li></ul>Vendor, Procurement &amp; Stakeholder Management<ul><li>Manage delivery interfaces with vendors, system integrators, service providers and technology partners including Huawei, ZTE, CCTV, access control, network and cloud suppliers.</li><li>Support procurement, service order development, technical evaluation, delivery acceptance and contract performance monitoring.</li><li>Coordinate cross-functional stakeholders across IT, IM, Digital, Cyber Security, Operations, Maintenance, Engineering, Procurement and client teams.</li><li>Resolve delivery blockers through structured escalation, commercial coordination and clear ownership of actions.</li></ul>Risk, Cyber Security &amp; Business Continuity<ul><li>Ensure project delivery incorporates cyber security, data protection, resilience, backup, disaster recovery and business continuity requirements from the outset.</li><li>Maintain visibility of programme and operational risks, ensuring mitigation plans are documented, owned and progressed.</li><li>Coordinate with cyber security teams to ensure infrastructure, remote access, vendor connectivity and operational systems are reviewed and controlled.</li><li>Support incident response, recovery planning and service continuity arrangements for critical IT and operational support systems.</li></ul>Team Leadership &amp; Capability Development<ul><li>Lead cross-functional IT delivery teams, coordinators, engineers, vendors and support resources to deliver agreed programme and operational outcomes.</li><li>Coach team members in project management discipline, delivery reporting, stakeholder communication and operational support expectations.</li><li>Promote a structured delivery culture focused on accountability, transparency, measurable progress and continuous improvement.</li><li>Support local capability development and knowledge transfer through documentation, mentoring and structured handover activities.</li></ul>Education, Certifications &amp; Professional DevelopmentEducation<ul><li>Bachelor degree in Information Technology, Computer Science, Engineering, Business Systems, Project Management or equivalent relevant experience.</li></ul>Preferred Certifications<ul><li>PMP, PRINCE2 Practitioner, MSP, AgilePM, Scrum Master or equivalent programme / project management certification.</li><li>ITIL Foundation or higher, with practical service transition and IT operations experience.</li><li>Microsoft Azure, Cisco, Huawei, ZTE, cloud, infrastructure or networking certifications would be advantageous.</li><li>Cyber security, business continuity or risk management certifications would be advantageous.</li></ul>Technical Proficiencies<ul><li>Project and PMO tools: Microsoft Project, Jira, Azure DevOps, Primavera P6, Power BI, Excel dashboards and SharePoint action tracking.</li><li>Technology domains: networks, servers, cloud, end-user computing, field connectivity, CCTV, access control, industrial Wi-Fi and SCADA-adjacent infrastructure.</li><li>Vendor platforms: Cisco, Huawei, ZTE, Microsoft, VMware, Azure, AWS, Alibaba Cloud and common oilfield technology ecosystems.</li></ul>Suggested KPIs<p><b>KPI Area/ Measure /Target Intent</b></p><br><br><p>Programme Delivery</p><br><br><p>Milestones delivered against approved baseline</p><br><br><p>Improve predictability and delivery confidence</p><br><br><p>PMO Control</p><br><br><p>RAID items, actions and decisions tracked to closure</p><br><br><p>Strengthen governance and accountability</p><br><br><p>Operational Readiness</p><br><br><p>Services transitioned with approved support model and documentation</p><br><br><p>Reduce post-go-live instability</p><br><br><p>Stakeholder Management</p><br><br><p>Leadership reporting, decision papers and governance forums delivered on schedule</p><br><br><p>Improve alignment and timely decision-making</p><br><br><p>Vendor Performance</p><br><br><p>Supplier deliverables accepted against scope, quality and schedule</p><br><br><p>Increase vendor accountability and delivery assurance</p><br><br><p>Risk Reduction</p><br><br><p>High-priority delivery and operational risks mitigated</p><br><br><p>Protect service continuity and field operations</p><br><br>Languages<ul><li>English: Fluent</li><li>Arabic: Advantageous</li></ul><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client, a renowned company in the fintech industry, is looking for an experienced Senior Salesforce Development &amp; Architecture Lead to join their team remotely. The Senior Salesforce Development &amp; Architecture Lead will define the Salesforce platform's technical strategy, architecture, and development direction, ensuring secure, scalable, and high-performing solutions that support critical business operations. This role combines hands-on technical leadership with architectural oversight, mentoring development teams, and collaborating closely with business and technology stakeholders.</p><p><b>Responsibilities</b>:</p><ul><li>Lead the architecture, development, and deployment of enterprise-scale Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce Platform capabilities.</li><li>Define and drive Salesforce architecture standards, development best practices, governance, and coding guidelines.</li><li>Lead the implementation and customization of Salesforce across Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Partner with business stakeholders, product owners, and technical teams to translate business requirements into scalable, secure, and maintainable solutions.</li><li>Design and oversee integrations with payment platforms, core banking systems, enterprise applications, and microservices using REST/SOAP APIs and enterprise integration patterns.</li><li>Ensure platform scalability, reliability, security, and performance in a high-volume fintech environment.</li><li>Provide technical leadership through solution design, code reviews, mentoring, and technical guidance.</li><li>Establish and enforce Salesforce security architecture, data access models, and compliance with industry best practices.</li><li>Lead troubleshooting of complex technical issues, performance bottlenecks, and production incidents.</li><li>Drive Git-based version control, CI/CD pipelines, automated testing, and release management.</li><li>Collaborate with enterprise architects and cross-functional teams to align Salesforce solutions with the organization's technology strategy.</li><li>Evaluate new Salesforce capabilities and emerging technologies to continuously improve the platform.</li><li>Maintain technical documentation, architecture diagrams, and integration documentation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.</li><li>8 10+ years of Salesforce development experience, including solution architecture and technical leadership.</li><li>Strong expertise in Apex, SOQL, SOSL, Lightning Web Components (LWC), Visualforce, Salesforce APIs, and platform customization.</li><li>Extensive experience with Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Deep understanding of Salesforce architecture, data modeling, security, governor limits, and performance optimization.</li><li>Proven experience designing and implementing complex integrations using REST/SOAP APIs, asynchronous processing, middleware, and enterprise integration patterns.</li><li>Experience integrating Salesforce with enterprise applications (e.g., payment platforms, banking systems, or ERP solutions) is highly preferred.</li><li>Hands-on experience with Git, CI/CD pipelines, and DevOps practices.</li><li>Demonstrated experience leading development teams, mentoring engineers, and driving architectural decisions.</li><li>Salesforce certifications such as Platform Developer II, Application Architect, System Architect, or Certified Technical Architect (CTA) are highly preferred.</li><li>Excellent problem-solving, communication, and stakeholder management skills.</li><li>English required; Arabic is a plus.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration This Vacancy Notice is part of IOM s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. Organizational Context and Scope Following the end of hostilities against Islamic State in Iraq and Syria (ISIS), the return of millions of Iraqis is threatened by the lack of livelihoods, widespread destruction and the presence of uncleared debris, heavy damage to critical public infrastructure and destroyed shelter. The situation is further complicated by a fluid and complex security environment. The Transition and Recovery Division (TRD) within International Organization for Migration (IOM) Iraq works to remove the initial obstacles to Internally Displaced Persons (IDPs) return in Iraq s post-conflict areas and lay the foundation for longer-term recovery, economic development and reconstruction in general. Under the overall supervision of the Head, TRD in Baghdad, the direct supervision of the Senior Operations Coordinator (Return &amp; Recovery) in Erbil` and in coordination with relevant units in IOM Iraq, the Programme Officer (Cash Based Interventions (CBI)) will have the overall responsibility for the development and maintenance of IOM Iraq's cash-based assistance systems and portfolio. Advise the technical units, Regional Coordinators and divisions on integrating CBIs into operational plans and strategies to efficiently meet programme objectives, liaising with technical sectors. Establish and maintain a network of strategic partnerships (e.g. Government agencies, United Nations (UN) partners, international non-governmental organizations (INGOs), research institutions, private sector entities) to ensure complementarity in the assessment, design and implementation of CBIs. Use this information to help select and design optimal solutions for IOM Case Based Interventions. Overall day to day oversight and management of all cash and voucher transfers planned under IOM operations in Iraq, including facilitating implementation and monitoring of CBI based programmes at the Area/Sub-Office level. Liaise closely with other IOM division at the Country office (CO) level who have direct responsibilities for elements of the operational management of CBI delivery to beneficiary level e.g. logistics, Finance, Procurement and Information Technology (IT). Advise supervisor of any bottlenecks that may impede the timely delivery of CBI to beneficiaries and take action to resolve problems. Facilitate and support communication and discussions, and ensure an adequate level of coordination, between relevant IOM CO divisions, and financial service providers, who may be contractually engaged for the management and delivery of CBIs to beneficiaries, and review any contractual arrangements made. Liaise closely with relevant government authorities, UN agencies and non-governmental organizations (NGOs) engaged in CBI activities, keeping them fully informed of the status of IOM activities in this regard. Participate in national level dialogue and technical coordination forums with donors and other stakeholders on cash, vouchers and other CBIs. Periodically review the appropriateness for CBI responses in accordance with the current concept of operations for IOM CBI, specifically for transition and recovery activities. Choices of transfer modality for any intervention, including business support packages, training allowances, student transportation, etc. need to be fully justified on the basis of overall cost-effectiveness. Draw up plans for timely delivery of CBIs in coordination with government, NGO and UN partners, donors, and commercially contracted companies, and monitor their implementation. Closely coordinate with the M&amp;E section within the Unit and the M&amp;E Unit of the CO, to ensure that relevant output and outcome indicators for CBI are systematically being collected and analysed in a manner that will help the CO determine efficiency and effectiveness of CBI delivery as well as the appropriateness of the transfer modality choice. Undertake visits to view project sites and meet beneficiaries in order to ensure that progress is made in the achievement of project objectives. Advise IOM CO, Area/Sub-Offices and IOM partners on risk management for CBI based programme implementation. Ensure, in coordination with other operational IOM units, adherence of Government, NGO, and commercial partners to all operational and reporting obligations as stipulated in any Letters of Agreement or contracts and that reports required for IOM are accurate and provided as scheduled. Prepare periodic and ad hoc reports on IOM s CBI based activities in Iraq, including proposals for operational improvements and potential scope for IOM s CBI programming. Ensure compliance with IOM s policies and procedures for CBI based programming. Supervise other programme staff involved in the planning and management of CBI transfers and provide training and technical guidance in their work. Perform such other related duties as may be assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications and Experience</h2><ul><li>Master's degree in Economics, Social Sciences, Political Science or a related field from an accredited academic institution with five years of relevant professional experience; or, University degree in the above fields with seven years of relevant professional experience.</li></ul><h2>Experience</h2><ul><li>Experience working in the field, with at least three years of international experience in programming in Cash Based Interventions;</li><li>Experience with sectoral CBIs (shelter, health, nutrition, food security, WASH, livelihoods, education, etc.); and,</li><li>Experience in liaising with governmental authorities, other national/international institutions and NGOs and building effective partnerships with private sector.</li></ul><h2>Skills</h2><ul><li>Excellent knowledge of CBIs in humanitarian emergencies and/or early recovery contexts, throughout the project cycle;</li><li>Knowledge and understanding of key developments and actors within the humanitarian area;</li><li>Work experience in the Middle East and Northern Africa region advantageous; and,</li><li>Proven ability to supervise, train and direct staff and operations in transitional contexts.</li></ul><h2>Languages</h2><ul><li>For this position, fluency in English is required (oral and written).</li><li>Working knowledge of Arabic and another official UN language (Chinese, French, Russian, and Spanish) is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><ul><li>IOM s competency framework can be found at this link .</li><li>Competencies will be assessed during the selection process.</li></ul><h2>Values</h2><ul><li>- all IOM staff members must abide by and demonstrate these five values:</li><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2</h2><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><p></p></section>

<p><h4>Job description</h4> <p><strong>Function:</strong> Information Management / IT<br> <strong>Role level:</strong> Technical Team Lead<br> <strong>Location:</strong> Majnoon Project – Site Basra<br> <strong>Primary purpose:</strong> Lead systems support, stability, security, upgrades, troubleshooting and documentation<br> <strong>Reporting:</strong> Data Centre Manager</p> <h4>Preface</h4> <p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p> <h4>Professional summary</h4> <p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p> <h4>Core competencies</h4> <ul> <li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li> <li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li> <li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li> <li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li> <li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li> <li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li> <li>Ability to prioritize technical work across incidents, maintenance, projects, and operational support.</li> </ul> <h4>Professional experience</h4> <ul> <li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li> <li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li> <li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li> <li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li> <li>Experience developing best practices, technical documentation, procedures, and operational standards.</li> <li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li> </ul> <h4>Key responsibilities</h4> <ul> <li><strong>Lead and mentor:</strong> Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</li> <li><strong>Maintain stability:</strong> Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</li> <li><strong>Oversee upgrades:</strong> Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</li> <li><strong>Troubleshoot issues:</strong> Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</li> <li><strong>Drive best practice:</strong> Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</li> <li><strong>Support governance:</strong> Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</li> </ul> <h4>Certifications</h4> <p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p> <ul> <li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li> <li>ITIL Foundation or equivalent service management certification.</li> <li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li> </ul> <h4>Technical skills</h4> <ul> <li><strong>Systems administration:</strong> Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</li> <li><strong>Infrastructure operations:</strong> Virtualization, storage, compute, network services, hosting environments, and operational resilience.</li> <li><strong>Security and controls:</strong> Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</li> <li><strong>Troubleshooting:</strong> Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</li> <li><strong>Upgrades and maintenance:</strong> System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</li> <li><strong>Documentation:</strong> Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</li> </ul> <h4>Languages</h4> <p>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.<br> Arabic language skills are also relevant.</p></p><p></p>

<p><h4>Job description</h4> <p><strong>Function:</strong> Information Management / IT<br> <strong>Role level:</strong> Technical Team Lead<br> <strong>Location:</strong> Majnoon Project – Site Basra<br> <strong>Primary purpose:</strong> Lead systems support, stability, security, upgrades, troubleshooting and documentation<br> <strong>Reporting:</strong> Data Centre Manager</p> <h4>Preface</h4> <p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p> <h4>Professional summary</h4> <p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p> <h4>Core competencies</h4> <ul> <li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li> <li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li> <li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li> <li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li> <li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li> <li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li> <li>Ability to prioritize technical work across incidents, maintenance, projects, and operational support.</li> </ul> <h4>Professional experience</h4> <ul> <li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li> <li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li> <li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li> <li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li> <li>Experience developing best practices, technical documentation, procedures, and operational standards.</li> <li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li> </ul> <h4>Key responsibilities</h4> <ul> <li><strong>Lead and mentor:</strong> Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</li> <li><strong>Maintain stability:</strong> Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</li> <li><strong>Oversee upgrades:</strong> Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</li> <li><strong>Troubleshoot issues:</strong> Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</li> <li><strong>Drive best practice:</strong> Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</li> <li><strong>Support governance:</strong> Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</li> </ul> <h4>Certifications</h4> <p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p> <ul> <li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li> <li>ITIL Foundation or equivalent service management certification.</li> <li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li> </ul> <h4>Technical skills</h4> <ul> <li><strong>Systems administration:</strong> Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</li> <li><strong>Infrastructure operations:</strong> Virtualization, storage, compute, network services, hosting environments, and operational resilience.</li> <li><strong>Security and controls:</strong> Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</li> <li><strong>Troubleshooting:</strong> Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</li> <li><strong>Upgrades and maintenance:</strong> System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</li> <li><strong>Documentation:</strong> Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</li> </ul> <h4>Languages</h4> <p>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.<br> Arabic language skills are also relevant.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Data Centre - System team lead<br><br><p><b>Job Description: Data Centre - System Team Lead</b></p><br><br><p><b>Role Title: </b>System Team Lead</p><br><br><p><b>Function: </b>Information Management / IT</p><br><br><p><b>Role Leve: </b>Technical Team Lead</p><br><br><p><b>Location: </b>Majnoon Project – Site Basra</p><br><br><p><b>Primary Purpose: </b>Lead systems support, stability, security, upgrades, troubleshooting and documentation</p><br><br><p><b>Reporting: </b>Data Centre Manager</p><br><br>Preface<p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p><br><br>Professional Summary<p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p><br><br>Core Competencies<ul><li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li><li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li><li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li><li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li><li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li><li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li><li>Ability to prioritise technical work across incidents, maintenance, projects, and operational support.</li></ul>Professional Experience<ul><li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li><li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li><li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li><li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li><li>Experience developing best practices, technical documentation, procedures, and operational standards.</li><li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li></ul><br>Key Responsibilities<br><p><b>Lead and Mentor</b></p><br><br><p>Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</p><br><br><p><b>Maintain Stability</b></p><br><br><p>Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</p><br><br><p><b>Oversee Upgrades</b></p><br><br><p>Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</p><br><br><p><b>Troubleshoot Issues</b></p><br><br><p>Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</p><br><br><p><b>Drive Best Practice</b></p><br><br><p>Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</p><br><br><p><b>Support Governance</b></p><br><br><p>Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</p><br><br>Certifications<p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p><br><br><ul><li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li><li>ITIL Foundation or equivalent service management certification.</li><li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li></ul>Technical Skills<p><b>Systems Administration</b></p><br><br><p>Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</p><br><br><p><b>Infrastructure Operations</b></p><br><br><p>Virtualization, storage, compute, network services, hosting environments, and operational resilience.</p><br><br><p><b>Security and Controls</b></p><br><br><p>Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</p><br><br><p><b>Troubleshooting</b></p><br><br><p>Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</p><br><br><p><b>Upgrades and Maintenance</b></p><br><br><p>System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</p><br><br><p><b>Documentation</b></p><br><br><p>Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</p><br><br>Languages<ul><li>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.</li><li>Arabic</li></ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Plan Maintenance: Update project timelines and task lists weekly based on updates from the team; flag any delayed tasks to the Project Manager.<br> Status Tracking: Assist in compiling weekly status updates, gathering inputs from team members, and ensuring data is ready for the weekly RAG (Red/Amber/Green) report.<br> Log Management: Maintain and update the project tracking logs (Action Items, Risks, and Issues) weekly, ensuring deadlines and owners are clearly assigned.<br> Meeting Support: Schedule governance meetings, document clear minutes of the meeting (MoM), and distribute the action tracker to attendees within 24 hours.<br> Document Control: Organize and maintain all project documentation in the central repository, ensuring files are properly named and easy to find for audits.<br> Team Coordination: Follow up daily/weekly with cross-functional team members or vendors on pending tasks and action items to keep deadlines on track.<br> Experience: +1 years of experience in project coordination, PMO support, or technology tracking; basic understanding of fintech or IT environments is a plus.<br> Tooling: Familiarity with standard project management tools (e.<br>g., Jira, Asana, Trello, MS Project) to update task lists and timelines.<br> Governance Discipline: Strong organizational skills with experience updating and maintaining basic tracking logs (tasks, risks, and meeting minutes).<br> Languages: Fluent in Arabic; strong professional English communication skills (written and verbal).<br></span> </div>