Admin Assistant Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Collaborate closely with product managers and developers to gain a deep understanding of project requirements and specifications. Develop comprehensive test plans, test cases, and test scripts to ensure the quality and reliability of our products. Conduct thorough manual testing to identify and document defects, ensuring clear and concise reporting. Actively contributes to the enhancement of our QA processes and methodologies to drive continuous improvement. Engage with cross-functional teams to facilitate the timely delivery of high-quality products. Provide valuable feedback to developers and stakeholders to enhance product quality and user experience. Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers. Review new products, SRS, BRD, and other technical documents to create detailed test cases, ensuring the new product meets all requirements. Maintain detailed records of product changes to ensure they are properly implemented in all future updates. Collaborate with the technical support team to investigate and resolve customer-reported issues promptly. Stay updated with industry trends and best practices in software quality assurance to continuously improve our QA processes</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Engineering, or a related field. Minimum of 2 year of experience in a similar role, preferably in a fintech, banking or software development environment. Solid understanding of software QA methodologies, tools, and processes. Experience with test automation tools is a plus.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Collaborate closely with product managers and developers to gain a deep understanding of project requirements and specifications.<br> Develop comprehensive test plans, test cases, and test scripts to ensure the quality and reliability of our products.<br> Conduct thorough manual testing to identify and document defects, ensuring clear and concise reporting.<br> Actively contributes to the enhancement of our QA processes and methodologies to drive continuous improvement.<br> Engage with cross-functional teams to facilitate the timely delivery of high-quality products.<br> Provide valuable feedback to developers and stakeholders to enhance product quality and user experience.<br> Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.<br> Review new products, SRS, BRD, and other technical documents to create detailed test cases, ensuring the new product meets all requirements.<br> Maintain detailed records of product changes to ensure they are properly implemented in all future updates.<br> Collaborate with the technical support team to investigate and resolve customer-reported issues promptly.<br> Stay updated with industry trends and best practices in software quality assurance to continuously improve our QA processes Bachelor’s degree in computer science, Engineering, or a related field.<br> Minimum of 2 year of experience in a similar role, preferably in a fintech, banking or software development environment.<br> Solid understanding of software QA methodologies, tools, and processes.<br> Experience with test automation tools is a plus.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Finding new Leads/ prospects along with maintaining the current existing accounts / portfolio with respect to gross adds and revenues via proper visits and meeting. Responsible for managing the sales within his/her assigned strategic segments I.e. (FMCG, Oil &amp; Gas, Finance &amp; Banking, Energy, Security &amp; Defense &amp; Health etc ). Manage to sell the new ICT/IOT solutions &amp; to leverage the market awareness within his/her segment portfolio. Analyze &amp; study the regional area or provinces to explore the potential for new business solutions. Develop a trustworthy relationship with customers &amp; apply surrendered account management metrics. Analyze &amp; gather competitors offers information in the market and assess these data impact on market demand and share it with regional sales managers. Give feedback on field expectations. Ensure profitability on commercial offers presented. Ongoing reporting as per requirements assigned and carries out formal presentations of products using sales tools Provided. Responsible for managing &amp; visiting regularly a list of accounts &amp; maintaining the existing accounts Within the assigned area Ensure offering unmatched customer experience to his/her customers on win-win mutual relationships bases.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma s Degree</li><li>1- 2 years experience</li><li>Computer skills (Office)</li><li>Language skills (English, Arabic).</li></ul><p>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change.</p><p>Technical Competencies: B2B Product / Portfolio Strategy Development Performance Management &amp; Reporting Key Account Management B2B Sales Planning Bidding &amp; Tendering Process B2B Solution Selling Telecom Market &amp; Industry Knowledge Performance Management &amp; Reporting</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self-motivated Food &amp; Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br>• Perform all necessary tasks to service food &amp; beverage according to the standard of performance manual of the hotel<br>• Acquire in depth knowledge of the food &amp; beverage menu of the assigned outlet in order to assist and provide advice to guests<br>• Practice good customer relations and attend to customer complaints and queries satisfactorily<br>• Ensure the Outlet is set-up for service and supervise for a smooth operation<br>• Direct and supervise the service team to ensure that all duties are performed as per standards<br>• Ensure that all colleagues have received adequate training to perform their duties<br>• Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available<br>• Ensure minimum wastage, breakage and spoilage<br>• Actively use up selling techniques by exceeding guest expectations and to increase revenue</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are supporting a leading international Oil &amp; Gas company in to hire an experienced <strong>Project Completion Lead Engineer.</strong><br> This is a unique opportunity to contribute to a high-impact project, working alongside global experts on one of the region’s most strategic energy developments.<br> NES has deep insight into their culture and hiring expectations - allowing us to support candidates effectively throughout the hiring process.<br> <strong>Job Description</strong><ul><li><strong>Role- Project Completion Lead Engineer.</strong></li><li><strong>Location: Al-Anbar Governate, Iraq </strong></li><li><strong>Work Pattern: Rotation– 6 weeks on 3 weeks off</strong></li><li><strong>Daily pay rate </strong></li><li><strong>Verbal and written communication in English is mandatory</strong></li></ul><strong>Why This Opportunity Stands Out</strong><ul><li>End-to-End Project Ownership</li><li>Strategic Impact on Project Success</li><li>Specialized Expertise in CCMS</li><li>Cross-Functional Leadership Exposure</li><li>Data &amp; Digital Systems Leadership</li><li>High Responsibility in Final Project Delivery</li></ul><strong>Must-Have Requirements</strong><br> 10–15 years of experience in:<ul><li>Project completions</li><li>Commissioning systems</li><li>Database management (CCMS/Maximo)</li></ul>Engineering Degree or Diploma (Mechanical / Electrical / Instrumentation / relevant discipline)<br> <br> <strong>Why Apply Through NES?</strong><br> NES is the world’s leading engineering staffing provider, operating across Oil &amp; Gas, Power, Life Sciences, and infrastructure sectors.<br> 80+ offices across 45 countries<br> 24,000+ contractors globally and 10,000+ in the Middle East<br> Strong regional presence and long-term client partnerships<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<p>We are seeking an experienced Procurement and Tendering Engineer with a strong background in the oil and gas industry to join our team.&nbsp;</p><p>The ideal candidate will manage procurement processes and tendering activities to support various projects, ensuring compliance with industry standards and optimal supplier management.&nbsp;</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><p>Oversee the entire procurement lifecycle for oil and gas projects, including sourcing, negotiation, and contract management.</p><p>Develop and implement procurement strategies tailored to the specific needs and challenges of oil and gas operations</p><p>Evaluate and select suppliers based on technical capabilities, pricing, and adherence to safety and regulatory standards</p><p>Prepare, review, and manage technical and commercial tender documentation for oil and gas projects</p><p>Collaborate with project managers and engineering teams to identify procurement needs effectively</p><p>Ensure compliance with industry regulations, company policies, and quality standards.</p><p>Monitor and report on procurement activities and tender progress.&nbsp;</p><p>&nbsp;</p><p><strong>Qualifications:</strong></p><p>Bachelor's degree in Engineering (Petroleum, Mechanical, Chemical, or related field).</p><p>Minimum of 5 years of experience in procurement and tendering within the oil and gas sector.</p><p>Strong understanding of oil and gas industry practices, standards, and regulatory requirements.</p><p>Excellent negotiation, analytical, and problem-solving skills</p><p>Proficiency in procurement software and tools relevant to the oil and gas industry</p><p>Strong communication and interpersonal skills.&nbsp;</p>

<p><h4>Control room operator</h4> <p><strong>CEQO07 - Operator, Plant</strong></p> <p>Monitoring and operating control panels responsible for the operation of various equipment.</p> <p>Coordinating the appropriate responses to emergencies or power outages.</p> <p>Maintaining a detailed log of operations and reporting any abnormal occurrences.</p> <p>Conducting regular checks to ensure all equipment is in working order.</p> <p>Communicating with team members, supervisors, or emergency personnel as needed.</p> <p>Adhering to safety protocols and standards at all times.</p> <p>Implementing and monitoring the systems and switch sequences for equipment start-up and shutdown.</p> <p>Identifying potential issues and troubleshooting equipment or processes as needed.</p> <p>Performing routine maintenance and repairs on equipment when necessary.</p> <p>Ensuring that the control room remains clean and free from hazards.</p> <h4>Experience</h4> <p>5+ years in the same field.</p> <h4>Qualification</h4> <p>Degree holder with good communication in English.</p></p><p></p>

<p><h4>Control room operator</h4> <p><strong>CEQO07 - Operator, Plant</strong></p> <p>Monitoring and operating control panels responsible for the operation of various equipment.</p> <p>Coordinating the appropriate responses to emergencies or power outages.</p> <p>Maintaining a detailed log of operations and reporting any abnormal occurrences.</p> <p>Conducting regular checks to ensure all equipment is in working order.</p> <p>Communicating with team members, supervisors, or emergency personnel as needed.</p> <p>Adhering to safety protocols and standards at all times.</p> <p>Implementing and monitoring the systems and switch sequences for equipment start-up and shutdown.</p> <p>Identifying potential issues and troubleshooting equipment or processes as needed.</p> <p>Performing routine maintenance and repairs on equipment when necessary.</p> <p>Ensuring that the control room remains clean and free from hazards.</p> <h4>Experience</h4> <p>5+ years in the same field.</p> <h4>Qualification</h4> <p>Degree holder with good communication in English.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire an IT Experienced Quality Assurance Engineer who is </span><span>responsible for ensuring the quality and reliability of web, mobile, and API-based applications through manual testing practices. You will work closely with developers, product managers, and other stakeholders to identify defects, validate requirements, and improve the overall user experience.</span></p><br> <br> <br><br> Key Accountabilities <br> <ul><li><p><span>Analyze business and technical requirements, user stories, and acceptance criteria.</span></p><br></li><li><p><span>Create, review, and execute detailed test cases and test scenarios.</span></p><br></li><li><p><span>Perform functional, regression, integration, smoke, sanity, exploratory, and user acceptance testing.</span></p><br></li><li><p><span>Identify, document, track, and verify software defects using bug tracking tools.</span></p><br></li><li><p><span>Conduct API testing using tools such as Postman or Swagger.</span></p><br></li><li><p><span>Validate UI/UX consistency across different browsers, devices, and platforms.</span></p><br></li><li><p><span>Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, grooming, and retrospectives.</span></p><br></li><li><p><span>Collaborate with developers and product teams to ensure timely resolution of issues.</span></p><br></li><li><p><span>Assist in test planning, test estimation, and release validation activities.</span></p><br></li><li><p><span>Maintain testing documentation, reports, and test evidence.</span></p><br></li><li><p><span>Support production issue verification and post-release testing.</span></p><br></li></ul> <br> <br><br> Educational Qualifications and Experience <br> <p><span>Education</span></p><br><ul><li><p><span>Bachelor’s degree in computer science or a related field</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>2–3 years of experience in software quality assurance and manual testing.</span></p><br></li><li><p><span>Strong understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC).</span></p><br></li><li><p><span>Experience testing web and mobile applications.</span></p><br></li><li><p><span>Familiarity with API testing tools such as Postman.</span></p><br></li><li><p><span>Experience with defect tracking and test management tools such as Jira or Azure DevOps.</span></p><br></li><li><p><span>Good understanding of Agile methodologies.</span></p><br></li><li><p><span>Basic knowledge of SQL and database validation.</span></p><br></li><li><p><span>Familiarity with mobile testing tools and emulator environments.</span></p><br></li></ul><p><span>Competency</span></p><br><p><span>Behavioural Competency</span></p><br><ul><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Analytic Thinking</span></p><br></li><li><p><span>Communication skill</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><span>Technical Competency</span></p><br><ul><li><p><span>Oral and Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support</span></p><br></li><li><p><span>IT Business Analysis</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Main Duties and Responsibilities:</p><p>Network &amp; Administration</p><p>Lead the design, deployment, and optimization of Cisco-based network infrastructure across Kurdistan sites.</p><p>Monitor network performance, troubleshoot issues, and implement proactive solutions to ensure high availability and security.</p><p>Manage firewalls, VPNs, switches, routers, and wireless systems with a focus on scalability and redundancy.</p><p>Maintain network documentation, topology maps, and configuration standards.</p><p>Microsoft 365 &amp; Office 365 Services</p><p>Administer and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and Azure AD.</p><p>Provide advanced support for Office 365 applications and integrations with other enterprise systems.</p><p>Systems &amp; Infrastructure</p><p>Oversee Windows Server environments, Active Directory, DNS, DHCP, and virtualization platforms (e.g., Hyper-V or VMware).</p><p>Ensure system backups, disaster recovery plans, and business continuity strategies are in place and tested.</p><p>Collaborate with cybersecurity teams to enforce best practices and respond to threats.</p><p>Implement and manage security measures to protect sensitive data and IT infrastructure.</p><p>End-User Support</p><p>Provide technical support to end users, including software installation, troubleshooting, and resolving hardware issues.</p><p>Guide users through problem-solving steps and ensure the timely resolution of technical problems.</p><p>Maintain records of issues and solutions to identify trends and prevent future problems</p><p>Guide and mentor junior IT staff and coordinate with cross-functional teams for project execution.</p><p>Support IT operations in remote sites and ensure consistent service delivery across all Kurdistan locations.</p><p>Working Conditions:</p><p>Office-based- 5 days/week</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Information Technology, or a related field.</p><p>Minimum 7 years of experience in IT systems and network administration.</p><p>Proven experience managing Cisco networks and Microsoft 365 environments.</p><p>Strong understanding of enterprise networking protocols, security frameworks, and cloud services.</p><p>Excellent troubleshooting, documentation, and communication skills.</p><p>Ability to work independently and lead technical initiatives.</p><p>Cisco Certified Network Professional (CCNP) or higher.</p><p>Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert.</p><p>CompTIA Security+ or equivalent cybersecurity certification.</p><p>ITIL Foundation or other IT service management credentials (optional but beneficial).</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Description:</b></p><p>Perform pre-trip and post-trip inspections to ensure that concrete pumps are according to DOR regulations (checking brakes and fluid levels etc.)</p><p><br></p><p>&nbsp;</p><p><br></p><p><b>Knowledge &amp; Qualification:</b></p><p><b>N/A</b></p><p><b>Role &amp; Responsibilities:</b></p><p><b>Roles &amp; responsibilities</b></p><p><br></p><p>&nbsp;</p><p><br></p><p>• Perform pre-trip and post-trip inspections to ensure that concrete pumps are according to DOR regulations (checking brakes and fluid levels etc.)</p><p><br></p><p>• Fill water tanks before each project and ensure that all valves are properly secured and shut</p><p><br></p><p>• Drive concrete pump trucks to and from each project site in a punctual and responsible manner</p><p><br></p><p>• Evaluate site conditions and work with contractors or supervisors to park/set up the truck properly</p><p><br></p><p>• Load and unload concrete pump attachments and ensure that all associated tools are used in a safe manner</p><p><br></p><p>• Clean concrete pumps at the end of the day to ensure that they remain in good working condition, and to minimize breakdowns and downtimes</p><p><br></p><p>• Ascertain that all safety and precautionary measures are put into place before, during, and after each project</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Instrument &amp; Controls Lead Engineer<br><br><p><b>Instrument &amp; Controls Lead Engineer</b></p><br><br><p>ECSS40 - Principal Specialist, Commissioning</p><br><br><p>Rotation: 28/28</p><br><br><br><p>KBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design capabilities, and smart solutions to optimize planned and operating assets.</p><br><br><p>We are looking for an Instrument &amp; Controls (I&amp;C) Lead for an upcoming project. This role will work with our team of engineers to identify and define solutions that reduce risk and grow installed production capacity. This role will provide Instrument and Controls support for site operations while ensuring safe and effective operations through managing risk, addressing questions, and minor modification activities. The Instrument &amp; Controls Lead Engineer will be responsible for providing immediate front-line support for Operations and Maintenance teams to resolve minor issues and escalate more significant issues to the Central Engineering Team. This role will report to the Area Engineering Support Team Lead and will have I&amp;C Engineers as direct reports.</p><br><br><br><p><b>Responsibilities: </b></p><br><br><ul><li>Production Delivery, Optimisation &amp; Excellent Performance</li><li>Responsible for day-to-day optimization of I&amp;C systems to ensure safe, stable, and efficient process control, including loop tuning, alarm management, and SIS performance monitoring.</li><li>Identifies production vulnerabilities and optimization opportunities to support production forecast and grow IPC.</li><li>Ensure control systems are operated within their design and operating envelopes; any deviations are reported, risk assessed and managed via operational risk assessment processes.</li><li>Lead or support root cause investigations (e.g., 5 Whys, fault tree analysis) for I&amp;C-related process safety incidents, production losses, and product quality issues exceeding defined limits.</li><li>Prioritize I&amp;C vulnerabilities based on risk and production impact, ensuring corrective actions are focused on the highest-priority issues.</li><li>Actively lead Continuous Improvement projects involving instrumentation, automation, and control systems; promote CI philosophy and engage site teams to drive improvement initiatives.</li></ul><p><b>Qualifications:</b></p><br><br><ul><li>Above 10 Years experience in O&amp;G industry (Preferable with IOC’s direct or contract)  Technical degree in Engineering or relevant engineering subject.</li><li>Experience in previous asset engineering / operations engineering role  Practical exposure to production facilities.</li><li>Excellent communication, interpersonal and coaching skills  Strong bias for being proactive and getting results.</li><li>Excellent IT skills – Office suite, document management, applications for CMMS and Change Management.</li><li>Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results.</li><li>Skilled in behaviour change management Not essential but preferable:  Professional (Chartered) Engineer.</li><li>Experience in roles in culturally and linguistically diverse working environments</li></ul><br><p><b>Preferred Qualifications:</b></p><br><br><ul><li>Certified Professional Engineer</li></ul><br><p><b>Belong. Connect. Grow. with KBR! </b></p><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities:</strong></p><p>1. AI Strategy and Use Case Development Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity. Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity. Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p><p>2. Solution Design and Technical Leadership Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents. Lead technical evaluation of AI platforms, models, tools, APIs, and vendors. Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability. Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p><p>3. Proof of Concept and Production Delivery Lead AI proof of concepts from problem framing to testing and business validation. Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency. Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model. Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p><p>4. AI Governance, Risk, and Compliance Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls. Work with Information Security, Risk, Compliance, Legal, and Internal Audit to ensure AI solutions are aligned with regulatory and internal control requirements. Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency. Define approval gates for AI use cases before they are deployed into production.</p><p>5. Data and Platform Readiness Assess the availability, quality, and accessibility of data required for AI use cases. Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms. Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots. Promote reusable patterns instead of isolated experiments.</p><p>6. Vendor and Partner Evaluation Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions. Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability. Support procurement and management in making informed build versus buy decisions.</p><p>7. Team Enablement and Knowledge Sharing Mentor engineers, analysts, product owners, and business teams on practical AI usage. Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment. Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p><p>Bachelor degree in Computer Science, Software Engineering, Data Science, AI, or a related technical field. 8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics. Strong hands on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps. Strong software engineering background, preferably with Python and API based system integration. Experience designing and delivering production grade AI or data driven solutions. Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches. Strong understanding of data privacy, security, responsible AI, and model governance. Ability to communicate clearly with both technical and non technical stakeholders. Strong problem solving skills and ability to challenge unclear or low value AI ideas. Preferred Qualifications: Experience in fintech, banking, payments, telecom, financial services, or regulated industries. Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics. Experience with Arabic language AI use cases, OCR, document processing, or image based verification. Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration. Experience evaluating AI vendors and preparing business cases for technology investment. Knowledge of data platforms, data pipelines, BI, and analytics environments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor degree in Computer Science, Software Engineering, Data Science, AI, or a related technical field.</li><li>8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.</li><li>Strong hands on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.</li><li>Strong software engineering background, preferably with Python and API based system integration.</li><li>Experience designing and delivering production grade AI or data driven solutions.</li><li>Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.</li><li>Strong understanding of data privacy, security, responsible AI, and model governance.</li><li>Ability to communicate clearly with both technical and non technical stakeholders.</li><li>Strong problem solving skills and ability to challenge unclear or low value AI ideas.</li><li>Preferred Qualifications: Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li><li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li><li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li><li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li><li>Experience evaluating AI vendors and preparing business cases for technology investment.</li><li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Rixos Baghdad is seeking an experienced and people-focused Director, People &amp; Culture to lead our human resources strategy and foster a culture of excellence, engagement, and inclusivity. The Director will be responsible for the overall leadership of People &amp; Culture operations, ensuring alignment with business goals, compliance with policies and labor laws, and the creation of a supportive, dynamic work environment that empowers our team members to thrive.</p><p><b>Key Responsibilities:</b></p><ul><li>Strategic People &amp; Culture Leadership : Develop and implement People &amp; Culture strategies aligned with the organization s goals and values. Drive initiatives that promote employee engagement, talent development, and organizational success.</li><li>Talent Acquisition : Oversee recruitment and onboarding processes to attract, hire, and retain top talent. Ensure a smooth and engaging candidate and onboarding experience.</li><li>Employee Relations : Serve as a trusted advisor to leadership and team members. Address employee concerns, resolve conflicts, and maintain a positive work environment through proactive communication and support.</li><li>Learning &amp; Development : Lead learning and development programs that support professional growth, leadership development, and succession planning. Foster a continuous learning culture.</li><li>Performance Management : Implement and oversee performance appraisal systems. Support managers in setting goals, providing feedback, and developing action plans for employee development.</li><li>Compensation &amp; Benefits : Manage compensation and benefits strategies that are competitive, compliant, and aligned with employee needs. Conduct regular reviews to ensure fairness and market competitiveness.</li><li>Compliance: Ensure compliance with labor laws, company policies, and best practices. Stay updated on legal and regulatory changes and implement necessary adjustments.</li><li>P&amp;C Data &amp; Reporting : Oversee HRIS and ensure accurate data management. Analyze P&amp;C metrics to inform strategic decisions and prepare regular reports for executive leadership.</li><li>Culture &amp; Engagement : Champion initiatives that promote a strong organizational culture, diversity, equity, and inclusion. Lead employee engagement activities and wellness programs.</li><li>Health &amp; Safety : Partner with relevant departments to ensure safe working conditions and the implementation of health and safety policies</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Human Resources, Business Administration, or related field; Master s degree or HR certifications (e.g., CIPD, SHRM, CHRP) are an asset.</li><li>Minimum of 8 years experience in Human Resources, with at least 3 years in a senior leadership role, preferably in the hospitality or service industry.</li><li>In-depth knowledge of P&amp;C best practices, labor laws, and regulatory requirements.</li><li>Proven leadership and people management skills with the ability to influence at all levels.</li><li>Strong interpersonal and communication skills, with a passion for people and service excellence.</li><li>High level of discretion, integrity, and professionalism in handling confidential information.</li><li>Proficiency in Microsoft Office Suite and HRIS platforms.</li><li>Strong organizational and problem-solving skills, with attention to detail and accuracy.</li><li>Ability to work in a fast-paced environment, manage multiple priorities, and drive results.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Mövenpick Hotel Al Zaytoon Baghdad</strong> is a premium five-star hotel committed to delivering exceptional hospitality experiences through world-class service, modern facilities, and genuine guest care. As part of the globally recognized Mövenpick Hotels &amp; Resorts brand under Accor, the hotel combines Swiss hospitality traditions with local warmth to provide memorable stays for business and leisure travelers alike.</p><br><p>Strategically located in Baghdad, the hotel offers elegant accommodations, diverse dining experiences, state-of-the-art meeting and event facilities, wellness and recreation amenities, and personalized services designed to exceed guest expectations. We proudly serve corporate clients, government organizations, diplomatic missions, international companies, travel partners, and individual guests with professionalism, integrity, and attention to detail.</p><br><p>At Mövenpick Hotel Al Zaytoon Baghdad, our success is driven by our dedicated Heartists®, who are passionate about creating meaningful guest experiences while fostering a culture of respect, teamwork, innovation, and continuous development. We are committed to operational excellence, sustainable business practices, and delivering outstanding value to our guests, partners, and community.</p><br><br>Job Description<br><br><p>We are seeking a dynamic and results-driven Sales Executive for our Food &amp; Beverage division in Baghdad, Iraq. In this role, you will be responsible for driving sales growth, building strong client relationships, and expanding our market presence in the region. The ideal candidate will demonstrate exceptional communication skills, a deep understanding of the food and beverage industry, and a proven ability to exceed sales targets.</p><br><ul><li>Identify, prospect, and develop new business opportunities within the Food &amp; Beverage sector across assigned territories</li><li>Build and maintain strong relationships with existing and potential clients through regular communication and personalized service</li><li>Present and demonstrate product offerings to prospective clients, highlighting value propositions and competitive advantages</li><li>Negotiate contracts and pricing agreements to achieve mutually beneficial outcomes while maintaining profitability</li><li>Prepare and deliver compelling sales presentations and proposals tailored to client needs</li><li>Manage and organize sales pipelines using CRM software to track leads, opportunities, and customer interactions</li><li>Monitor market trends and competitor activities to identify emerging opportunities and threats</li><li>Achieve and exceed monthly and quarterly sales targets and key performance indicators</li><li>Collaborate with internal teams including marketing, operations, and customer service to ensure seamless client experiences</li><li>Provide regular sales reports and forecasts to management, analyzing performance metrics and identifying areas for improvement</li><li>Conduct product training and support for clients to ensure satisfaction and encourage repeat business</li></ul><br>Qualifications<br><br><ul><li>Minimum 3-5 years of proven sales experience in the Food &amp; Beverage industry or related sectors</li><li>Demonstrated track record of consistently meeting or exceeding sales targets and revenue goals</li><li>Strong negotiation and closing skills with the ability to handle objections effectively</li><li>Excellent verbal and written communication skills in English; Arabic language proficiency is preferred</li><li>Proficiency with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>In-depth knowledge of food and beverage products, market dynamics, and industry trends</li><li>Strong organizational and time management skills with the ability to manage multiple priorities</li><li>Customer-focused mindset with a commitment to building long-term business relationships</li><li>Self-motivated and results-oriented with a competitive drive to succeed</li><li>Ability to work independently and as part of a collaborative team environment</li><li>Familiarity with the Baghdad market and local business practices is advantageous</li><li>Valid driver's license and willingness to travel within assigned territory as needed</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<p>• Relationship Management: Pitch the hotel’s corporate rates, amenities, and event hosting capabilities to potential business clients.</p><p>• Lead Conversion: Secure follow-up meetings or send formal corporate booking proposals via email.</p><p>• Pipeline Tracking: Maintain precise, daily updates on call outcomes, email responses, and booking pipelines.</p><p>&nbsp;</p><p>Qualifications &amp; Skills:</p><p>• Minimum 1–2 years of experience in telesales, customer service, or B2B sales (experience with telecom call centers or hospitality is a major plus).</p><p>• Highly professional telephone manner with excellent communication and negotiation skills in Iraqi Arabic (English is a strong asset).</p><p>• Proven ability to handle objections confidently and maintain a polite, respectful demeanor with corporate executives.</p><p>• Strong computer literacy (Microsoft Excel / Google Sheets, CRM platforms like HubSpot or similar).</p><p>• Goal-oriented mindset with a track record of meeting daily call quotas and targets.</p><p>&nbsp;</p><p>What We Offer:</p><p>• Competitive base salary.</p><p>• Professional training in hospitality B2B sales.</p><p>• Opportunities for career growth within our expanding hospitality group.</p><p>&nbsp;</p><p>To Apply:</p><p>Job Title: B2B Corporate Telesales Specialist</p><p>Location: Baghdad, Iraq (On-site / Hybrid)</p><p>Industry: Hospitality / Luxury Hotel Sector</p><p>Job Type: Full-time</p><p>&nbsp;</p><p>About Us:</p><p>Baz hotel is a leading hospitality provider in Baghdad, catering to international corporate guests, engineering bureaus, and local enterprises. We are expanding our commercial team and looking for a driven, professional Telesales Specialist to build and manage our corporate client database and secure corporate booking agreements.</p><p>&nbsp;</p><p>Key Responsibilities:</p><p>• Outbound Calling: Conduct daily professional cold and warm calls to companies, NGOs, oil &amp; gas firms, and engineering bureaus in Baghdad to identify corporate travel decision-makers.</p><p>• Database Building: Identify, verify, and document key contact information (HR Managers, Procurement Officers, Public Relations) into the hotel's CRM system.</p><p>• Relationship Management: Pitch the hotel’s corporate rates, amenities, and event hosting capabilities to potential business clients.</p><p>• Lead Conversion: Secure follow-up meetings or send formal corporate booking proposals via email.</p><p>• Pipeline Tracking: Maintain precise, daily updates on call outcomes, email responses, and booking pipelines.</p><p>&nbsp;</p><p>Qualifications &amp; Skills:</p><p>• Minimum 1–2 years of experience in telesales, customer service, or B2B sales (experience with telecom call centers or hospitality is a major plus).</p><p>• Highly professional telephone manner with excellent communication and negotiation skills in Iraqi Arabic (English is a strong asset).</p><p>• Proven ability to handle objections confidently and maintain a polite, respectful demeanor with corporate executives.</p><p>• Strong computer literacy (Microsoft Excel / Google Sheets, CRM platforms like HubSpot or similar).</p><p>• Goal-oriented mindset with a track record of meeting daily call quotas and targets.</p><p>&nbsp;</p><p>What We Offer:</p><p>• Competitive base salary.</p><p>• Professional training in hospitality B2B sales.</p><p>• Opportunities for career growth within our expanding hospitality group.</p><p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Surveyor performs surveying works for activities of properties and sites in order to provide information for building construction, alterations, valuations, land use and map making. This position also covers preparation and maintaining sketches, maps, reports, and legal descriptions of surveys to describe, certify, and assume liability for work performed. </p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Conduct land surveys to determine property boundaries, topography, and features, using surveying instruments and techniques such as total stations, GPS, and aerial photogrammetry.</p><br> <p>Determine and mark property boundaries, easements, rights-of-way, and other land divisions accurately, ensuring compliance with legal requirements and surveying standards.</p><br> <p>Create maps, charts, and plats based on survey data, depicting land boundaries, features, and terrain characteristics, to support land development, construction, and planning projects.</p><br> <p>Provide layout services for construction projects, including site grading, building locations, and infrastructure alignments, using survey data to guide construction activities and ensure accuracy and compliance with design plans.</p><br> <p>Establish horizontal and vertical control points for surveying projects, providing reference points for subsequent surveys and ensuring consistency and accuracy in survey measurements.</p><br> <p>Collect, compile, and analyze survey data, including measurements, observations, and field notes, to generate accurate survey reports, drawings, and deliverables for clients and stakeholders.</p><br> <p>Prepare legal documents, such as property descriptions, survey plats, and boundary certificates, for recording and filing with government agencies and property owners to establish and verify property rights.</p><br> <p>Conduct quality checks and verification of survey data and results to ensure accuracy, completeness, and compliance with surveying standards and project requirements.</p><br> <p>Communicate with clients, project managers, engineers, and other stakeholders to understand project requirements, provide updates on survey progress, and address any concerns or issues that arise during the surveying process.</p><br> <p>Ensure compliance with relevant laws, regulations, and industry standards governing land surveying activities, including property rights, land use zoning, and environmental regulations, to protect the interests of clients and the public</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Knowledge of mathematics, survey computer programs, and survey computations applicable to the</p><br> <p>work.</p><br> <p>Knowledge of the principles and practices of land surveying.</p><br> <p>Knowledge of land surveying activities and techniques, engineering sketches, maps and drawings.</p><br> <p>Proficient understanding of land surveying principles, techniques, and equipment.</p><br> <p>Strong analytical and problem-solving skills to interpret survey data and resolve discrepancies.</p><br> <p>Attention to detail and accuracy to ensure precise measurements and boundary determinations.</p><br> <p>Knowledge of relevant laws, regulations, and surveying standards to ensure compliance.</p><br> <p>Effective communication skills to interact with clients, stakeholders, and team members.</p><br> <p> ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Surveying L2<br>Survey Drafting L2<br>Infrastructure Survey L2<br>Surveying Tools and Equipment L2<br>Agility<br>Topographic Survey L2<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Quantity Surveying or Civil Engineering<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><br>Job Description<br><br><p>Rixos Baghdad is seeking an experienced and people-focused Director, People &amp; Culture to lead our human resources strategy and foster a culture of excellence, engagement, and inclusivity. The Director will be responsible for the overall leadership of People &amp; Culture operations, ensuring alignment with business goals, compliance with policies and labor laws, and the creation of a supportive, dynamic work environment that empowers our team members to thrive.</p><br><ol><li><strong>Key Responsibilities:</strong></li></ol><p>• <strong>Strategic People &amp; Culture Leadership</strong>: Develop and implement People &amp; Culture strategies aligned with the organization’s goals and values. Drive initiatives that promote employee engagement, talent development, and organizational success.</p><br><p>• <strong>Talent Acquisition</strong>: Oversee recruitment and onboarding processes to attract, hire, and retain top talent. Ensure a smooth and engaging candidate and onboarding experience.</p><br><p>• <strong>Employee Relations</strong>: Serve as a trusted advisor to leadership and team members. Address employee concerns, resolve conflicts, and maintain a positive work environment through proactive communication and support.</p><br><p>• <strong>Learning &amp; Development</strong>: Lead learning and development programs that support professional growth, leadership development, and succession planning. Foster a continuous learning culture.</p><br><p>• <strong>Performance Management</strong>: Implement and oversee performance appraisal systems. Support managers in setting goals, providing feedback, and developing action plans for employee development.</p><br><p>• <strong>Compensation &amp; Benefits</strong>: Manage compensation and benefits strategies that are competitive, compliant, and aligned with employee needs. Conduct regular reviews to ensure fairness and market competitiveness.</p><br><p>• <strong>Compliance:</strong> Ensure compliance with labor laws, company policies, and best practices. Stay updated on legal and regulatory changes and implement necessary adjustments.</p><br><p><strong>• P&amp;C Data &amp; Reporting</strong>: Oversee HRIS and ensure accurate data management. Analyze P&amp;C metrics to inform strategic decisions and prepare regular reports for executive leadership.</p><br><p>• <strong>Culture &amp; Engagement</strong>: Champion initiatives that promote a strong organizational culture, diversity, equity, and inclusion. Lead employee engagement activities and wellness programs.</p><br><p>• <strong>Health &amp; Safety</strong>: Partner with relevant departments to ensure safe working conditions and the implementation of health and safety policies</p><br><br>Qualifications<br><br><p>• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or HR certifications (e.g., CIPD, SHRM, CHRP) are an asset.</p><br><p>• Minimum of 8 years’ experience in Human Resources, with at least 3 years in a senior leadership role, preferably in the hospitality or service industry.</p><br><p>• In-depth knowledge of P&amp;C best practices, labor laws, and regulatory requirements.</p><br><p>• Proven leadership and people management skills with the ability to influence at all levels.</p><br><p>• Strong interpersonal and communication skills, with a passion for people and service excellence.</p><br><p>• High level of discretion, integrity, and professionalism in handling confidential information.</p><br><p>• Proficiency in Microsoft Office Suite and HRIS platforms.</p><br><p>• Strong organizational and problem-solving skills, with attention to detail and accuracy.</p><br><p>• Ability to work in a fast-paced environment, manage multiple priorities, and drive results.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Mövenpick Hotel Al Zaytoon Baghdad</strong> is a premium five-star hotel committed to delivering exceptional hospitality experiences through world-class service, modern facilities, and genuine guest care. As part of the globally recognized Mövenpick Hotels &amp; Resorts brand under Accor, the hotel combines Swiss hospitality traditions with local warmth to provide memorable stays for business and leisure travelers alike.</p><br><p>Strategically located in Baghdad, the hotel offers elegant accommodations, diverse dining experiences, state-of-the-art meeting and event facilities, wellness and recreation amenities, and personalized services designed to exceed guest expectations. We proudly serve corporate clients, government organizations, diplomatic missions, international companies, travel partners, and individual guests with professionalism, integrity, and attention to detail.</p><br><p>At Mövenpick Hotel Al Zaytoon Baghdad, our success is driven by our dedicated Heartists®, who are passionate about creating meaningful guest experiences while fostering a culture of respect, teamwork, innovation, and continuous development. We are committed to operational excellence, sustainable business practices, and delivering outstanding value to our guests, partners, and community.</p><br><br>Job Description<br><br><p>We're looking for a dynamic and results-driven Marketing Executive to join our organization in Baghdad, Iraq. In this pivotal role, you'll develop and execute comprehensive marketing strategies that drive brand awareness, customer engagement, and business growth. You'll work collaboratively across departments to create innovative campaigns, manage media relations, and deliver compelling marketing communications that resonate with our target audience. This is an excellent opportunity for a detail-oriented professional who is passionate about marketing excellence and eager to make a meaningful impact in a fast-paced, supportive environment.</p><br><ul><li>Develop and execute integrated marketing campaigns and promotional strategies that align with organizational goals and support sales initiatives</li><li>Maintain and cultivate strong relationships with local and international media contacts; manage media lists across travel, leisure, lifestyle, entertainment, business, and industry-specific sectors</li><li>Create and distribute compelling news releases, press kits, and media materials; coordinate media placements and secure valuable press coverage</li><li>Manage and regularly update the organization's website, ensuring content is current, engaging, and optimized for target audiences</li><li>Produce high-quality marketing collateral including newsletters, brochures, promotional materials, social media content, and in-room information guides</li><li>Monitor news coverage and media mentions; analyze competitive landscape and circulate relevant insights internally</li><li>Develop and maintain comprehensive photo and electronic libraries of organizational leadership, products, and key assets</li><li>Serve as organizational spokesperson when designated, delivering official statements to media and managing communications during critical situations</li><li>Analyze marketing performance metrics and campaign effectiveness; prepare detailed reports and recommendations for continuous improvement</li><li>Collaborate with sales, food and beverage, and other departments to align marketing efforts with departmental objectives and initiatives</li><li>Manage marketing budgets efficiently and track expenditures to ensure optimal resource allocation</li><li>Identify and explore innovative media opportunities and strategic partnerships that provide value and expand market reach</li><li>Organize and coordinate marketing events, product launches, and promotional activities</li><li>Stay current with industry trends, digital marketing platforms, and emerging technologies to keep the organization competitive</li></ul><br>Qualifications<br><br><ul><li>Bachelor's Degree in Marketing, Communications, Public Relations, Business, or related field</li><li>Minimum 3 years of professional experience in marketing communications, public relations, or a similar marketing role; or 2 years of progressive experience in a comparable capacity</li><li>Excellent reading, writing, and oral proficiency in the English language with strong communication skills</li><li>Proven expertise in media relations, press management, and stakeholder communications</li><li>Demonstrated experience developing and executing marketing campaigns and promotional strategies</li><li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and content management systems</li><li>Strong knowledge of digital marketing platforms, social media management, and website optimization</li><li>Experience with data analysis, marketing metrics, and performance reporting</li><li>Familiarity with CRM software and marketing automation tools (preferred)</li><li>Excellent project management and organizational skills with the ability to manage multiple initiatives simultaneously</li><li>Strong analytical and problem-solving abilities with a detail-oriented approach</li><li>Creative thinking and innovative mindset with the ability to develop compelling marketing narratives</li><li>Collaborative team player with strong interpersonal skills and the ability to work effectively across departments</li><li>Budget management experience and financial acumen</li><li>Knowledge of the Baghdad market and regional business landscape is a plus</li><li>Ability to work independently and take initiative while remaining flexible and responsive to changing priorities</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>To administer and support the patient life cycle to meet the company’s objectives of profitability, patient satisfaction, and stakeholder experience. To combine leadership skills with a desire to provide a positive patient experience to lead the patient success team. To organize and develop a way to measure how patient perceive the product and/or service the healthcare facility provides.&nbsp;</p><br><br><br><u><b>Job Responsibilities 1</b></u> <br><p>Ensure that a positive patient experience is well maintained in the area.</p><br> <p>Assist in planning, directing, and overall coordination of Guest Relations services.</p><br> <p>Interact directly with patients, families, visitors, and staff daily.&nbsp;</p><br> <p>Facilitate real-time service recovery by directly connecting with the patient and their family.</p><br> <p>Coordinate and maintain staff competency in the area of bereavement and family and patient-centered care.</p><br> <p>Serve as a bereavement resource while on duty. In consultation with the Director, implement an effective customer relationship management system to foster customer loyalty&nbsp;</p><br><br><br><u><b>Job Responsibilities 2</b></u> <br><p>Oversee the day-to-day patient operations to ensure a delightful customer experience at all stages of the patient engagement.</p><br> <p>Assist the Director in coordinating with internal teams to deliver seamless patient service.</p><br> <p>Assist the Director in establishing value generating business partnerships.</p><br> <p>Oversee the day-to-day partner operations to ensure a fruitful partner experience&nbsp;</p><br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Strong Knowledge of the Healthcare industry</p><br> <p>Ability to analyze data in an accurate and time-efficient manner</p><br> <p>Understanding of confidentiality and safeguarding procedures</p><br> <p>Excellent customer service and the ability to communicate efficiently</p><br> <p>Interested in skills training and development</p><br> <p>Good at problem-solving and multitasking&nbsp;</p><br> <p>Professional, flexible, and positive</p><br> <p>Willingness to work as part of a team</p><br> <p>Ability to work autonomously</p><br> <p>Ability to work to a very high standard</p><br> <p>ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role&nbsp;</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 4 years of experience (required)</p><br> <p>Experience work in healthcare facility (preferred)</p><br> <p>Minimum 2 years in GCC (preferred)&nbsp;</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>