Assistant Manager Jobs in Iraq

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Collaborate closely with product managers and developers to gain a deep understanding of project requirements and specifications.<br> Develop comprehensive test plans, test cases, and test scripts to ensure the quality and reliability of our products.<br> Conduct thorough manual testing to identify and document defects, ensuring clear and concise reporting.<br> Actively contributes to the enhancement of our QA processes and methodologies to drive continuous improvement.<br> Engage with cross-functional teams to facilitate the timely delivery of high-quality products.<br> Provide valuable feedback to developers and stakeholders to enhance product quality and user experience.<br> Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.<br> Review new products, SRS, BRD, and other technical documents to create detailed test cases, ensuring the new product meets all requirements.<br> Maintain detailed records of product changes to ensure they are properly implemented in all future updates.<br> Collaborate with the technical support team to investigate and resolve customer-reported issues promptly.<br> Stay updated with industry trends and best practices in software quality assurance to continuously improve our QA processes Bachelor’s degree in computer science, Engineering, or a related field.<br> Minimum of 2 year of experience in a similar role, preferably in a fintech, banking or software development environment.<br> Solid understanding of software QA methodologies, tools, and processes.<br> Experience with test automation tools is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self-motivated Food &amp; Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br>• Perform all necessary tasks to service food &amp; beverage according to the standard of performance manual of the hotel<br>• Acquire in depth knowledge of the food &amp; beverage menu of the assigned outlet in order to assist and provide advice to guests<br>• Practice good customer relations and attend to customer complaints and queries satisfactorily<br>• Ensure the Outlet is set-up for service and supervise for a smooth operation<br>• Direct and supervise the service team to ensure that all duties are performed as per standards<br>• Ensure that all colleagues have received adequate training to perform their duties<br>• Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available<br>• Ensure minimum wastage, breakage and spoilage<br>• Actively use up selling techniques by exceeding guest expectations and to increase revenue</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are supporting a leading international Oil &amp; Gas company in to hire an experienced <strong>Project Completion Lead Engineer.</strong><br> This is a unique opportunity to contribute to a high-impact project, working alongside global experts on one of the region’s most strategic energy developments.<br> NES has deep insight into their culture and hiring expectations - allowing us to support candidates effectively throughout the hiring process.<br> <strong>Job Description</strong><ul><li><strong>Role- Project Completion Lead Engineer.</strong></li><li><strong>Location: Al-Anbar Governate, Iraq </strong></li><li><strong>Work Pattern: Rotation– 6 weeks on 3 weeks off</strong></li><li><strong>Daily pay rate </strong></li><li><strong>Verbal and written communication in English is mandatory</strong></li></ul><strong>Why This Opportunity Stands Out</strong><ul><li>End-to-End Project Ownership</li><li>Strategic Impact on Project Success</li><li>Specialized Expertise in CCMS</li><li>Cross-Functional Leadership Exposure</li><li>Data &amp; Digital Systems Leadership</li><li>High Responsibility in Final Project Delivery</li></ul><strong>Must-Have Requirements</strong><br> 10–15 years of experience in:<ul><li>Project completions</li><li>Commissioning systems</li><li>Database management (CCMS/Maximo)</li></ul>Engineering Degree or Diploma (Mechanical / Electrical / Instrumentation / relevant discipline)<br> <br> <strong>Why Apply Through NES?</strong><br> NES is the world’s leading engineering staffing provider, operating across Oil &amp; Gas, Power, Life Sciences, and infrastructure sectors.<br> 80+ offices across 45 countries<br> 24,000+ contractors globally and 10,000+ in the Middle East<br> Strong regional presence and long-term client partnerships<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<p>We are seeking an experienced Procurement and Tendering Engineer with a strong background in the oil and gas industry to join our team.&nbsp;</p><p>The ideal candidate will manage procurement processes and tendering activities to support various projects, ensuring compliance with industry standards and optimal supplier management.&nbsp;</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><p>Oversee the entire procurement lifecycle for oil and gas projects, including sourcing, negotiation, and contract management.</p><p>Develop and implement procurement strategies tailored to the specific needs and challenges of oil and gas operations</p><p>Evaluate and select suppliers based on technical capabilities, pricing, and adherence to safety and regulatory standards</p><p>Prepare, review, and manage technical and commercial tender documentation for oil and gas projects</p><p>Collaborate with project managers and engineering teams to identify procurement needs effectively</p><p>Ensure compliance with industry regulations, company policies, and quality standards.</p><p>Monitor and report on procurement activities and tender progress.&nbsp;</p><p>&nbsp;</p><p><strong>Qualifications:</strong></p><p>Bachelor's degree in Engineering (Petroleum, Mechanical, Chemical, or related field).</p><p>Minimum of 5 years of experience in procurement and tendering within the oil and gas sector.</p><p>Strong understanding of oil and gas industry practices, standards, and regulatory requirements.</p><p>Excellent negotiation, analytical, and problem-solving skills</p><p>Proficiency in procurement software and tools relevant to the oil and gas industry</p><p>Strong communication and interpersonal skills.&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Position: Procurement and Tendering Engineer – Oil and Gas</b></p><p><b>Location:</b> IRAQ</p><p><b>Job Type:</b> Full-Time</p><p><b>Experience:</b> 5-10 Years </p><p><br></p><p><b>About the Role:</b></p><p> We are seeking an experienced Procurement and Tendering Engineer with a strong background in the oil and gas industry to join our team. The ideal candidate will manage procurement processes and tendering activities to support various projects, ensuring compliance with industry standards and optimal supplier management.</p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Oversee the entire procurement lifecycle for oil and gas projects, including sourcing, negotiation, and contract management.</li><li>Develop and implement procurement strategies tailored to the specific needs and challenges of oil and gas operations.</li><li>Evaluate and select suppliers based on technical capabilities, pricing, and adherence to safety and regulatory standards.</li><li>Prepare, review, and manage technical and commercial tender documentation for oil and gas projects.</li><li>Collaborate with project managers and engineering teams to identify procurement needs effectively.</li><li>Ensure compliance with industry regulations, company policies, and quality standards.</li><li>Monitor and report on procurement activities and tender progress.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications:</b></p><ul><li>Bachelor’s degree in Engineering (Petroleum, Mechanical, Chemical, or related field).</li><li>Minimum of 5 years of experience in procurement and tendering within the oil and gas sector.</li><li>Strong understanding of oil and gas industry practices, standards, and regulatory requirements.</li><li>Excellent negotiation, analytical, and problem-solving skills.</li><li>Proficiency in procurement software and tools relevant to the oil and gas industry.</li><li>Strong communication and interpersonal skills.</li></ul><p>.&nbsp;</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overview **This position will be physically located in Iraq in support of LOGCAP** Under the supervision of the Sr. ESH Engineer, the Pest Management Supervisor is responsible to the assigned Engineer in performance of their duties. Assigns work to and oversees work being accomplished by Pest Controllers. Assures safety practices are followed. Major areas of responsibility include, but are not limited to: residential, commercial, and industrial pest management services, and the safe and efficient operation of industry particular equipment for LOGCAP V AOR. Must be knowledgeable of laws governing the application of controlled and non-controlled pesticides and herbicides. Coordinates work/inspections with facility managers/occupants. Researches materials, and prepares necessary documents. Responds to emergency service calls during regular hours or after-duty on-call hours. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company.</p><p>Assigns work to and oversees work being accomplished by Pest Controllers. Must be able to supervise the activities of multi-national and culturally diverse work force. Possess knowledge of safety and environmental and pesticide handling. Accustomed to dealing with IPM Must be knowledgeable of laws governing the application of controlled and non-controlled pesticides and herbicides Coordinates work/inspections with facility managers/occupants. Provides educational awareness of pest management practices through instructing/providing technician training. Manages staff to ensure safe, ethical, and robust procedures are followed in accordance with regulatory guidance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Minimum Qualifications:</p><p>Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.</p><p>Must be a U.S. Citizen</p><p>Must have vast knowledge and background in Integrated Pest Management techniques and implementation.</p><p>Experience: Must have at least 5 years experience in Pest Management supervisor capacity</p><p>Hazardous Materials experience is a plus</p><p>Licenses/Certifications: Must obtain respiratory program certification within the 90-day probationary period and annually thereafter. At a minimum, must have either a commercial/non-commercial or Department of Defense certified applicator license. Primary certification must be for Industrial, Institutional, and Household Pest Control. Other certifications can come from the following (listed in the preferred order): Ornamental and Turf Pest Control, Wood-Destroying Organisms Pest Control, Aquatic Pest Control, Public Health Pest Control: GROUND, and Right-of-Way Pest Control.</p><p>Skills:</p><ul><li>Excellent English communication skills both verbal and written.</li><li>Excellent organizational and planning skills.</li><li>Excellent interpersonal skills, with the ability to interact with all levels of workers and external high-ranking officials.</li><li>Must be self-motivated to complete job requirements without constant supervision.</li><li>Demonstrate leadership qualities.</li></ul><p>Working Conditions:</p><p>Work is generally in an office environment. However, duties will involve work in the outdoors with a potential exposure to extreme climatic conditions including frequent dust storms, and high temperatures up to 130 degrees in the summer months. Potential exposure to chemical or biological agents could exist. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). Includes some industrial production environment conditions as well.</p><p>Physical Requirements:</p><p>Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Employee use of Personal Protective Equipment (PPE) in certain areas is required. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies.</p><p></p></section>

<p>Job description: • The incumbent is responsible for the management and supervision of all airside operations activities at Karbala International Airport (KIA), requiring specific technical competencies, skills and behavioral attributes, ensuring a safe, secure and efficient airside environment in full compliance with applicable national regulations and ICAO SARPS, including oversight of airside safety, permits and licensing, wildlife and landscaping and standards training and development Sections. Human and Technical Resources • Ensures that subordinate Sections have the necessary and appropriate number of staff to provide the services and tasks within airside operations, and that they have received training on the competencies and skills required for their functions; • Determines and evaluates that the Sections within ASO Department have the necessary number and type of equipment required for operational tasks, that they are properly maintained, and that they are in good and safe operating condition; • Plans, coordinates and supervises the execution of all operational activities within the ASO Department, including AMG, SST, PEL and WLS Sections; • Implements and enforces the approved corporative policies within the Airside Operations Department; Planning and Programmes • Develop, implement and maintain the ASO Manuals and all associated airside standard operational procedures (SOPs), in compliance with ICAA ICAR 12, ICAO Annex 14 SARPs, and KIA requirements; ensure periodic review, update and formal approval of all operational documents. • Coordinate the preparation, review and approval of all ASO SOPs, and Work Instructions (WIs) for all sections (AMG, SST, PEL and WLS), ensuring alignment with the AOM and applicable regulatory requirements. • Develop and maintain the ASO Annual Training Programme, covering initial qualification, recurrent and competency-based training for all ASO staff, including airside safety, airside driving, wildlife hazard management and standards, in compliance with ICAA and ICAO SARPS. • Prepare and maintain the Airside Contingency Plan covering abnormal and disrupted airside operations scenarios, including runway and taxiway closures, FOD events, wildlife strikes, and airside emergencies; ensure alignment with the Airport Emergency Plan (AEP) and that all ASO staff are trained on their respective roles and procedures. • In coordination with the E&M Department, support the development of the ASO Equipment and Vehicle Maintenance Plan, defining preventive maintenance schedules, inspection cycles and replacement planning for all ASO operational equipment, airside vehicles and specialist tools assigned to the department. • Prepare and submit the annual ASO Plan, including operational objectives, KPIs, resource needs and CAPEX/OPEX proposals, aligned with airport strategic goals; monitor progress and report to the Airport Operations Director. Core Operational, Corporate and Compliance Activities • Develop, implement and review airside operational manuals, procedures and instructions to ensure safe and efficient airside operations at KIA. • Develop and implement airside operational procedures in compliance with ICAA ICAR 12 and other applicable regulations, and ICAO Annex 14 SARPS; • Manage and oversee all airside driver´s and vehicles permits licensing and activities, ensuring compliance with ICAA requirements and applicable airside regulations. • Manage the Wildlife Hazard Management Programme in accordance with ICAA reegulations and ICAO Doc 9137 Part 3, ensuring effective control of wildlife hazards on and around KIA airside area. • Oversee and monitor all the activities and airside works performed by contractors or subcontractors on the airside, providing escort whener required and necessary; • Liaise with the GHS Department, any other ground service providers, airlines, and other airside stakeholders, ensuring alignment with airside regulatory requirements and operational standards. • Develop and monitor airside operational performance metrics, KPIs and service level indicators, ensuring continuous improvement in airside safety and operational efficiency. • Participate in and support the airport committees established by ICAA and/or defined by ICAO, contributing as a subject matter expert on airside operations matters; • Serves as a member of the Airside Operations Department, on the Runway Safety Committee, and Safety and Environmental Committee (if established); • Serves as a member of the EOC and Airport Crisis Management Center; • Advises the Airport Operations Director on various technical/operational airside matters; • Prepares, coordinates and reviews airside-related correspondence with external agencies, regulators and other stakeholders; • Serves as a member of the Airside Operations Department management team and participates in planning for operational matters affecting the department’s activities; Human Resources Management • Promotes and systematically ensures the correct application of all company policies regarding human resources and corporate processes; • Coordinates and ensures the correct management of the tasks and human resources within the subordinate departments and Sections; • Conducts annual performance and competency reviews and ensures that all employees are adequately and properly trained and qualified to perform the assigned duties; • Manages and mobilizes human resources within the subordinate units to support emergency and contingency situations, as required by the Airport Emergency Plan and Security Program. • Ensures distribution and use of required Personal Protective Equipment (PPE) and monitors and reports all incidents and OHS situations to the Safety Office. • Manages the human resources of the Airside Operations Department and liaises with the Human Resources Department on all personnel matters, namely departmental needs, resignations, absences, disciplinary matters, etc; Budget and Activity Plans • Coordinates and reviews the department's annual OPEX budget and CAPEX investment proposals and revisions; • Consolidates and implements the department's annual plans, including training; • Consolidates and prepares the department activity report; • Conducts and coordinates annual performance reviews; • Replaces the Airport Operations Director on an interim basis, in the event of his absence or disability, by specific act of delegation. Quality and Environmental Management (QMS / EMS) • Ensures the establishment, implementation and maintenance of the SMS and EMS throughout the Airside Operations Department; • Approves the relevant SMS and EMS documents within the ASO Department, and coordinates the preparation and review of manuals, plans and operational procedures (SOPs), to submit to the Airport Operations Director for approval; • Ensures the implementation of the related airport Committees objectives and recommendations within the Airside Operations Department; Safety Management System (SMS) • Ensures the implementation of the SMS and safety policies as defined by the company within the Airside Operations Department; • Conducts Hazard / Risk Assessments and prepares Safety Action Plans accordingly in close coordination with the Safety Office; • Reports all potential hazards, safety concerns, incidents and accidents to the Safety Office and ensures that safety is an integral part of all activities and resulting responsibilities; • Serves as a member of KIA’s Aerodrome Safety Committee, Runway Safety Committee, and Wildlife Hazard Management Committee, as applicable.</p><p>Education • Bachelor’s degree in Airport/Aviation Management or related field (Master’s degree preferred). • IAP Accreditation (is a plus) Experience • Minimum 12 years of experience in international airport airside operations, at least 5 of which in managerial functions. Computer Skills • Knowledgeable in Microsoft Office suite (user´s perspective) • Able to manage other specific project/management software, provided adequate training. Language Skills • English: Solid written and spoken (essential) • Arabic: Desirable. Training Requirements • Certification in Airside Operations, SMS, or Airport Management from recognized aviation bodies (ACI, IATA, or ICAO). • Aerodrome/Airside Operations certification (e.g. ICAO, ACI) highly desirable. • A valid Category B Airside Driving Permit.( Highly Desirable)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire an IT Experienced Quality Assurance Engineer who is </span><span>responsible for ensuring the quality and reliability of web, mobile, and API-based applications through manual testing practices. You will work closely with developers, product managers, and other stakeholders to identify defects, validate requirements, and improve the overall user experience.</span></p><br> <br> <br><br> Key Accountabilities <br> <ul><li><p><span>Analyze business and technical requirements, user stories, and acceptance criteria.</span></p><br></li><li><p><span>Create, review, and execute detailed test cases and test scenarios.</span></p><br></li><li><p><span>Perform functional, regression, integration, smoke, sanity, exploratory, and user acceptance testing.</span></p><br></li><li><p><span>Identify, document, track, and verify software defects using bug tracking tools.</span></p><br></li><li><p><span>Conduct API testing using tools such as Postman or Swagger.</span></p><br></li><li><p><span>Validate UI/UX consistency across different browsers, devices, and platforms.</span></p><br></li><li><p><span>Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, grooming, and retrospectives.</span></p><br></li><li><p><span>Collaborate with developers and product teams to ensure timely resolution of issues.</span></p><br></li><li><p><span>Assist in test planning, test estimation, and release validation activities.</span></p><br></li><li><p><span>Maintain testing documentation, reports, and test evidence.</span></p><br></li><li><p><span>Support production issue verification and post-release testing.</span></p><br></li></ul> <br> <br><br> Educational Qualifications and Experience <br> <p><span>Education</span></p><br><ul><li><p><span>Bachelor’s degree in computer science or a related field</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>2–3 years of experience in software quality assurance and manual testing.</span></p><br></li><li><p><span>Strong understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC).</span></p><br></li><li><p><span>Experience testing web and mobile applications.</span></p><br></li><li><p><span>Familiarity with API testing tools such as Postman.</span></p><br></li><li><p><span>Experience with defect tracking and test management tools such as Jira or Azure DevOps.</span></p><br></li><li><p><span>Good understanding of Agile methodologies.</span></p><br></li><li><p><span>Basic knowledge of SQL and database validation.</span></p><br></li><li><p><span>Familiarity with mobile testing tools and emulator environments.</span></p><br></li></ul><p><span>Competency</span></p><br><p><span>Behavioural Competency</span></p><br><ul><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Analytic Thinking</span></p><br></li><li><p><span>Communication skill</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><span>Technical Competency</span></p><br><ul><li><p><span>Oral and Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support</span></p><br></li><li><p><span>IT Business Analysis</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>Duties and responsibilities</b></p><p>Strategic Leadership and Coordination</p><ul><li>Represents PIN in Iraq regional and federal authorities, donors, humanitarian coordination mechanisms, UN agencies, Alliance 2015 members, other INGOs;</li><li>Ensures alignment of the Project Country (PC) with PIN HQ requirements, initiative, and strategies;</li><li>Monitors and analyses the political, humanitarian and socio-economic context. Based on the analysis and in collaboration with the Field team and HQ, review the missions strategies, the identification of funding opportunities, and contribute to the design of initiatives and new projects;</li><li>Ensures program, fundraising, and partnership engagement align with PC strategy within the thematic pillars of education, civic society and inclusive governance, livelihoods and economic empowerment, and climate adaptation;</li><li>Works with the Regional Grants Focal Points and/or IFU to identify and actively pursue new funding opportunities and explore different funding mechanisms (bilateral funding, consortiums, private funding, foundations, and other non-traditional donors etc.);</li><li>Engages in humanitarian advocacy initiatives and policy dialogues and oversees internal and external communications;</li><li>Ensures efficient internal coordination at the mission level and with HQ, reporting to the Deputy Regional Director, and working closely with the Institutional Fundraising Unit, Program Strategy &amp; Impact Department, Compliance, Regional Logistics Coordinator and the Regional Head of Systems and Operations;</li><li>Leads the Iraq PC and provides senior management capacity for the PC office.</li><li>Ensures expats who are stationed in Erbil receive the requisite duty of care while deployed on behalf of PIN.</li></ul><p>Program Oversight</p><ul><li>Ensures the conditions (cooperation in between well-staffed departments in place, logistics for operations in the field, etc.) for good project management/implementation are in place and navigates Program managers/coordinators towards quality programming and program development (proper use of project tools and planning to achieve targets);</li><li>Ensures good staffing situation in the department;</li><li>Ensures effective coordination and communication is established between program team and donors;</li><li>Supports Program managers in monitoring progress of project timelines, identifying risks, and troubleshooting solutions with program staff;</li><li>Ensures PMs are trained and equipped with PIN finance systems and procedures in order to maintain spending targets and financial accountability;</li><li>Seeks - jointly with the Program managers - ways to drive innovative programming solutions in cooperation with PIN s Program Strategy &amp; Impact Department (PSI), to identify PIN s niche in-country and fundraise;</li><li>Oversees directions given to the local partnership agenda seeking opportunities to identify and develop national partners who align with the CP programmatic pillars and geographic priorities (driven primary by assigned Program staff and Global Partnerships Advisor).</li></ul><p>Operations Oversight</p><ul><li>Provides leadership and oversight to the IRQ CP by supporting deployed staff through promotion of team spirit and staff conflict management;</li><li>Ensures the country budget is being spent in line with internal agreements and that no additional costs are being born Country Representative is an owner of the mission budget</li><li>Promotes a culture of respect, personal responsibility, transparency, openness;</li><li>Actively represents the CP at the meetings with the governmental authorities, financial institutions and others;</li><li>Ensures that systems and operations support the implementation of the CP strategy and that procedures and regulations are implemented in full transparency and in accordance with donor and PIN rules;</li><li>Ensures adequate staffing of all supervised departments in order to achieve efficient delivery of People in Need s (PIN) CP;</li><li>Ensures that staff have developed capacity building plans and are held accountable to their own learning needs;</li><li>In coordination and with the support of the Finance CP Coordinators on HQ level, oversees the mission economy;</li><li>Supports cooperation of the CP departments during strategy, audit, CP reviews; Supports coordination of CP based operations department with HQ support focal points such as Regional Logistics and HR Coordinators</li><li>Ensures full respect of PIN s administrative, HR, financial, logistics procedures; ensures the CP based teams</li><li>Together with RHOSO supervises the implementation and periodic review of PIN s international and national HR policies in collaboration CP and HQ-based staff;</li><li>Reviews and suggests changes in the HR structure according to the strategy, CP/context needs, budget, and potential funding;</li><li>Identify, support, and coordinate with the hubs and HQ capacity building activities to strengthen and develop the capacity of the team;</li><li>Oversee investigations related to the reporting of breach of PIN Code of Conduct or other disciplinary issues;</li><li>Line manages the Iraqi Finance Department, supports communication between Finance and other departments with special focus on budget management;</li><li>Supervises and advises to CP Operations department and makes sure Annual Procurement Plan is developed and maintained by all stakeholders;</li><li>Ensures that all obligations towards local authorities (annual audit, annual reports, fiscal financial reports, tase etc.) are respected and met in a timely manner;</li><li>Ensures that all taxes are paid in line with national regulatory framework;</li><li>Ensures that tax exemption (when possible) will be applied by NGO;</li><li>Ensures that all agenda related to permits, licenses, and registrations are dealt with as and when required;</li><li>Together with RHOSO ensures that respective operational departments are familiar with donors conditions-requirements, makes sure they are respected.</li></ul><p>Security Management</p><ul><li>Oversees the mission s Safety and Security Management Plan (SSMP), evacuation, and medical plans and ensures that the documents are kept up-to-date and well disseminated with support from the Regional Security Advisor;</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Significant previous experience with managing finance, logistics and procurement and HR;</li><li>Experience with team management and supervision, and interest in building capacity of local staff;</li><li>Experience of working in a humanitarian and/or development organization, including in developing and delivering processes/procedures and policies compliant with main international donors (previous experience with EU funding and UN is an asset);</li><li>Experience leading the design and writing of high-quality proposals aligned with donor priorities and organizational strategy;</li><li>Excellent communication skills, fluent spoken and written English;</li><li>IT literacy, advanced knowledge of MS Excel;</li><li>Strong coordination, critical analysis and problem-solving skills;</li><li>Responsible and systematic, and ability to organize and plan effectively;</li><li>Ownership, independence, proactive approach, flexibility;</li><li>Ability to work in difficult conditions and under pressure.</li></ul><p>People in Need is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct and is committed to promoting the welfare of children and adults with whom People in Need involved. People in Need expects all staff to perform job duties and responsibilities in accordance with People in Need code of conduct and key policies (available at: https://www.peopleinneed.net/key-policies-4142gp ). People in Need Staff will undertake the appropriate level of training. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. We are committed to ensuring diversity and gender equality within our organization and encourage applicants from diverse backgrounds to apply.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Zain Iraq is actively recruiting to hire a B2B Sales Account Executive-Erbil who is responsible for handling day-to-day sales activities in an efficient and timely manner, achieving a high level of customer satisfaction. The job is also responsible for having direct interaction with current and potential business customers, making inquiries, or seeking information on products and/or services.</span></p><p><b>Responsibilities</b></p><ul><li>Understand the B2B sales plans and participate in the achievement of objectives and targets</li><li>Implement the B2B Sales policies and procedures</li><li>Maintain B2B Sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis</li><li>Deal with current customers and respond to sales inquiries via phone calls/e-emails/website/customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to Zain IQ</li><li>Acquire new business customers and search for new leads to increase sales and hence revenues</li><li>Ensure customers are aware of the full range of Zain IQ services/products/offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction</li><li>Maintain good relationships with customers to ensure business continuity and growth</li><li>Interact with Account Senior Executives and Account Managers, keeping them informed of relevant inquiries and providing backup and administrative support to ensure the efficiency of sales operations.</li><li>Accurately complete all sales-related administrative details for efficiency</li><li>Update sales leads and sales forecast information on the sales application to ensure the accuracy of the information at all times</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in a business administration-related field or equivalent</li><li>Up to 2 years of experience in the related field</li></ul><p>Competencies</p><ul><li>Behavioral</li><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li><li>Technical</li><li>Oral &amp; Written Communication</li><li>Technology Application</li><li>Sales Management</li><li>IDE Competency</li><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p>About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Graduation Certificate</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Pre-Sales Consultant – Technology Business will be responsible for coordinating technical pre-sales activities and supporting the growth of technology solutions across Iraq.<br> The role focuses on providing technical expertise, conducting product demonstrations, supporting channel and partner engagement, and assisting sales teams in identifying and developing business opportunities.<br> The incumbent will work closely with channel partners, resellers, and end customers to provide technical consultations, prepare BOQs, support proof of concepts (POCs), and deliver partner enablement programs and technical trainings.<br> The role also involves account mapping, pipeline management, and maintaining up-to-date technical certifications related to premium technology products and solutions.<br> Key Qualifications: • Strong experience in pre-sales, technical consulting, or solution engineering within the technology or IT industry.<br> • Good understanding of premium technology products, enterprise solutions, and technology ecosystems is preferred.<br> • Ability to coordinate technical pre-sales activities including BOQ preparation, POCs, product demonstrations, and technical presentations.<br> • Experience in channel engagement, partner enablement, and reseller support activities.<br> • Strong capability in conducting technical trainings, boot camps, and certification programs for partners and customers.<br> • Ability to support account mapping, opportunity identification, and pipeline management across resellers and end customers.<br> • Excellent presentation, communication, and customer engagement skills.<br> • Strong analytical and problem-solving capabilities with customer-focused approach.<br> • Ability to work closely with sales teams and accompany account managers during customer visits.<br> • Commitment to maintaining updated vendor certifications and technical knowledge.<br> • Ability to manage both technical sales support and service delivery responsibilities effectively.<br> Education and Experience: • Bachelor’s degree in Information Technology, Computer Science, Electronics, Engineering, or related field.<br> • Relevant technical certifications related to enterprise solutions or IT infrastructure will be an added advantage.<br> • Relevant experience in pre-sales, technical support, or solution consulting.<br> • Prior experience in technology distribution, enterprise solutions, or premium technology brands is highly preferred.<br> • Experience in conducting technical trainings, partner enablement, and customer presentations is desirable.<br> • Experience working within Iraq technology markets.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>HR Specialist – Iraq</span><p><span>Location:</span><span>&nbsp;Baghdad</span></p><br><p><span>Nationality:</span><span>&nbsp;Iraqi Only</span></p><br><span>About Abwaab</span><p><span>Abwaab</span><span>&nbsp;is a leading edtech company transforming the way students learn across the Middle East. We are on a mission to provide accessible, high-quality education through innovative digital solutions. As we continue to grow, we are looking for a proactive and detail-oriented HR Specialist to support and execute full-spectrum HR operations in Iraq.</span></p><br><span>Role Overview</span><p><span>The HR Specialist will be responsible for end-to-end HR operations, covering the full employee lifecycle, including recruitment, onboarding, HR administration, government relations, payroll coordination, employee relations, compliance, and administrative operations. This role ensures that all HR and admin processes are efficient, compliant with Iraqi labor laws, and aligned with business needs.</span></p><br><span>Key Responsibilities</span><span>Talent Acquisition &amp; Workforce Planning</span><ul><li><p><span>Partner with hiring managers to understand hiring needs and workforce plans</span></p><br></li><li><p><span>Coordinate and support full-cycle recruitment (posting, screening, interviews, offers)</span></p><br></li><li><p><span>Ensure timely and effective hiring aligned with business goals</span></p><br></li></ul><span>Onboarding &amp; Offboarding</span><ul><li><p><span>Manage onboarding processes to ensure a smooth employee experience</span></p><br></li><li><p><span>Handle offboarding processes including exit interviews, clearance, and documentation</span></p><br></li><li><p><span>Ensure proper documentation and system updates for all employee movements</span></p><br></li></ul><span>Employee Relations</span><ul><li><p><span>Act as the first point of contact for employee inquiries and concerns</span></p><br></li><li><p><span>Support conflict resolution and employee relations cases</span></p><br></li><li><p><span>Promote a positive work environment and employee engagement initiatives</span></p><br></li></ul><span>Government Relations &amp; Compliance</span><ul><li><p><span>Ensure full compliance with Iraqi labor law and company policies</span></p><br></li><li><p><span>Handle social security, residency documentation (if applicable), and government-related HR requirements</span></p><br></li><li><p><span>Maintain compliance records and support audits when required</span></p><br></li></ul><span>HR Operations &amp; Administration</span><ul><li><p><span>Manage day-to-day HR operations and ensure accuracy of employee records</span></p><br></li><li><p><span>Prepare, review, and maintain contracts, letters, and all HR documentation</span></p><br></li><li><p><span>Maintain HR systems, trackers, and personnel files with high confidentiality</span></p><br></li><li><p><span>Oversee attendance, leave management, and employee data updates</span></p><br></li></ul><span>Compensation, Benefits &amp; Payroll</span><ul><li><p><span>Support payroll preparation by validating employee data and changes</span></p><br></li><li><p><span>Coordinate with finance and payroll vendors to ensure timely salary processing</span></p><br></li><li><p><span>Administer employee benefits (medical insurance, allowances, etc.)</span></p><br></li><li><p><span>Support compensation benchmarking and salary reviews</span></p><br></li></ul><span>HR Policies &amp; Organizational Development</span><ul><li></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Instrument &amp; Controls Lead Engineer<br><br><p><b>Instrument &amp; Controls Lead Engineer</b></p><br><br><p>ECSS40 - Principal Specialist, Commissioning</p><br><br><p>Rotation: 28/28</p><br><br><br><p>KBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design capabilities, and smart solutions to optimize planned and operating assets.</p><br><br><p>We are looking for an Instrument &amp; Controls (I&amp;C) Lead for an upcoming project. This role will work with our team of engineers to identify and define solutions that reduce risk and grow installed production capacity. This role will provide Instrument and Controls support for site operations while ensuring safe and effective operations through managing risk, addressing questions, and minor modification activities. The Instrument &amp; Controls Lead Engineer will be responsible for providing immediate front-line support for Operations and Maintenance teams to resolve minor issues and escalate more significant issues to the Central Engineering Team. This role will report to the Area Engineering Support Team Lead and will have I&amp;C Engineers as direct reports.</p><br><br><br><p><b>Responsibilities: </b></p><br><br><ul><li>Production Delivery, Optimisation &amp; Excellent Performance</li><li>Responsible for day-to-day optimization of I&amp;C systems to ensure safe, stable, and efficient process control, including loop tuning, alarm management, and SIS performance monitoring.</li><li>Identifies production vulnerabilities and optimization opportunities to support production forecast and grow IPC.</li><li>Ensure control systems are operated within their design and operating envelopes; any deviations are reported, risk assessed and managed via operational risk assessment processes.</li><li>Lead or support root cause investigations (e.g., 5 Whys, fault tree analysis) for I&amp;C-related process safety incidents, production losses, and product quality issues exceeding defined limits.</li><li>Prioritize I&amp;C vulnerabilities based on risk and production impact, ensuring corrective actions are focused on the highest-priority issues.</li><li>Actively lead Continuous Improvement projects involving instrumentation, automation, and control systems; promote CI philosophy and engage site teams to drive improvement initiatives.</li></ul><p><b>Qualifications:</b></p><br><br><ul><li>Above 10 Years experience in O&amp;G industry (Preferable with IOC’s direct or contract)  Technical degree in Engineering or relevant engineering subject.</li><li>Experience in previous asset engineering / operations engineering role  Practical exposure to production facilities.</li><li>Excellent communication, interpersonal and coaching skills  Strong bias for being proactive and getting results.</li><li>Excellent IT skills – Office suite, document management, applications for CMMS and Change Management.</li><li>Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results.</li><li>Skilled in behaviour change management Not essential but preferable:  Professional (Chartered) Engineer.</li><li>Experience in roles in culturally and linguistically diverse working environments</li></ul><br><p><b>Preferred Qualifications:</b></p><br><br><ul><li>Certified Professional Engineer</li></ul><br><p><b>Belong. Connect. Grow. with KBR! </b></p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview ***This position is physically located in Balad, Iraq*** Under supervision of the Director of Operations, performs a full range of tasks to ensure Vectrus and its subcontractors have a culture of compliance and zero tolerance for Trafficking in Persons (TIPs) in accordance with (IAW) US Public Law (USPL), the Federal Acquisition Regulations (FAR), USG supplements thereto, as well as Local Laws. Manages employee trainings and implementing other management methods as assigned to ensure compliance with regulations and internal controls. Manages team that reviews and enforces compliance with standards or regulations imposed by contract requirements and the company’s internal guidelines. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Applies knowledge of international standards related to exploitative child labor, forced labor, and human trafficking to specific case contexts. International standards include C138; C182; C029; C105; social, political and economic factors contributing to child labor and forced labor; UN Convention on the Rights of the Child; trafficking in persons, in general; Executive Order 13126 – Prohibition of Acquisition of Products Produced by Forced or Indentured Child Labor; Trade and Development Act of 2000; FAR 52.222-50, KSCR1-2 and Trafficking Victims Protection Act. Conducts substantive legal and regulatory research on Human Trafficking &amp; labor issues + Manages a the CTIPS training program and reviews training materials, compliance plans, pay slips, financials and program management practices/policies to ensure compliance to applicable requirements. Responds within 24 hours to allegations, audit findings or requests for investigation, compliance audits or advocacy services for potential victims of human trafficking. Receive, track and manage to closure allegations, requests for information and referrals + Responsible for assessing the productivity, effectiveness, and efficiency of assigned program operations and objectives + Ensures compliance with regulations and controls by examining and analyzing records, reports, operating practices, and documentation; recommending opportunities to strengthen the internal control structure. + Identification of noncompliance’s, and corrective actions; identification of ways to improve the efficiency and effectiveness of policies at both the program and Subcontractor level. + Supports external auditors by coordinating information and logistics support requirements. + Continually develops self-knowledge of issues of compliance, human trafficking, and related laws/ policies; Participates in all assigned or recommended training opportunities. Updates job knowledge by seeking out and participating in educational opportunities and reading professional publications. + Adheres to the confidentiality policy regarding the company, its Subcontractors, as well as potential victims of trafficking. + Performs other duties as assigned. Qualifications + Qualifications + Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. + High School Diploma; + Be able to obtain ISO 9001:2015 Auditor certification + Experience: + 5 years’ compliance, contract management, subcontract management, safety or quality experience with a minimum of one year auditing experience preferred. + 1 – 2 years in overseas contracting environment highly desirable. + Must have an understanding of DoD Human Trafficking regulations + Skills + Attention to detail and strong communication, analytical, reporting and decision-making skills are among the most important traits a CTIPs Supervisor must have to be successful in this position. The ability to work both individually and in teams is also important. + A Compliance Auditor should be particularly vigilant in following up to ensure that developed plans addressing compliance issues and problems have been implemented. + Proactive, hands-on strategic thinker who is approachable and comfortable working in partnership with all levels of staff; Able to work effectively and productively in a professional team environment; Ability to work independently and exhibits sound and accurate judgment. + Demonstrated flexibility and openness in responding to changing work priorities; Planning and project management skills, and capable of multi-tasking in a dynamic environment; attention to detail and follow-up; Self-motived with excellent organizational skills. Ability to think critically and manage multiple tasks simultaneously; + Accuracy and the ability to communicate clearly and attention to detail are a must. Strong skill in effective verbal and written communications, including active listening skills and skill in presenting audit findings and recommendations. Ability to inspire and motivate participants, and help them overcome barriers. + Ability to interpret statutes, regulations and guidelines + Maintain all organizational and professional ethical standards + Ability to demonstrate sensitivity to the cultural/ethnic diversity of the service population and to be sensitive to the needs of special populations + Working Conditions: + Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. + Physical Requirements: + Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. + Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. + Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> Monitor Agents calls and review other interactions &amp; emails for accuracy of information and call handling standards</p> <p> Ensure that Agents are delivering a high level of customer service through the use of call driver analysis, repeat caller analysis and other data consolidation tools</p> <p> Verify that agents are providing accurate solutions to customers</p> <p> Record evaluations utilizing departmental quality monitoring forms</p> <p> Deliver coaching feedback to supervisors and/or agents on call and email performance</p> <p> Provide Supervisors and Managers with regular performance feedback on the agents</p> <p> Perform root cause analysis and report to management</p> <p> Completes assigned reports within the agreed time frames.</p> <p> Analyze all reports to identify trends and areas of development and be proactive about offering solutions.</p> <p> Participates in the design of quality monitoring forms and quality standards</p> <p> Conducting Calibration sessions with supervisors and management</p> <p> Conducting counter audits to ensure the effectiveness of processes &amp; procedures</p> <p> Transcribing calls for management and/or legal where required</p> <p> Complete all work to the highest possible level including up to date knowledge of all programmes being evaluated.</p> <p> Facilitates customer experience alignment sessions with CC staff.</p> <p> Assisting the Quality department and other business units in continual improvement initiatives to align with best and current business practice.</p> <p> Monitor other functional teams like Social Media, Back Office... etc.</p> <p> Assist in new hired with the quality processes and procedures.</p> <p> Appropriately responding to ad-hoc requests from various business units.</p> <p> Provides positive and constructive feedback of monitored staff that could possibly be used in coaching sessions to rectify errors and prevent further inconsistencies/inefficiencies.</p> <p> Will participate in collaborations with the training team, leads and management team monthly to ensure agents are educated and prepared to be successful</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Bachelor Degree or Diploma degree</p> <p> Prior call center experience is mandated</p> <p> Customer Service Orientation </p> <p> Attention to Detail </p> <p> Process Improvement </p> <p> Effective Communication</p> <p> Proficient language skill according to CC Site demands (ArabicEnglish for Arabic regions)</p> <p> Ability to write routine reports and correspondence</p> <p> Proficient in Word, Excel and PowerPoint for presentations and reports required</p> <p> Strong written and verbal communication skills. Excellent grammar, spelling, and sentence construction</p> <p> Exceptional listening and analytical skills</p> <p> <strong>Behavioral Competencies:</strong> </p> <p> Delivering Results &amp; Fostering Ownership</p> <p> Building Customer Value</p> <p> Networking &amp; Influencing Collaboratively</p> <p> Leading Teams</p> <p> Driving Change.</p> <p> <strong>Technical Competencies:</strong> </p> <p> Customer Communication</p> <p> Local Language Knowledge</p> <p> Capturing the Voice of the Customer (VoC)</p> <p> Service Quality Monitoring &amp; Compliance</p> <p> Complaint Management &amp; Resolution</p> <p> Cross-Selling</p> <p> Internal Audit Planning &amp; Execution</p> <p> Knowledge Base Management.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Rixos Baghdad is seeking an experienced and people-focused Director, People &amp; Culture to lead our human resources strategy and foster a culture of excellence, engagement, and inclusivity. The Director will be responsible for the overall leadership of People &amp; Culture operations, ensuring alignment with business goals, compliance with policies and labor laws, and the creation of a supportive, dynamic work environment that empowers our team members to thrive.</p><p><b>Key Responsibilities:</b></p><ul><li>Strategic People &amp; Culture Leadership : Develop and implement People &amp; Culture strategies aligned with the organization s goals and values. Drive initiatives that promote employee engagement, talent development, and organizational success.</li><li>Talent Acquisition : Oversee recruitment and onboarding processes to attract, hire, and retain top talent. Ensure a smooth and engaging candidate and onboarding experience.</li><li>Employee Relations : Serve as a trusted advisor to leadership and team members. Address employee concerns, resolve conflicts, and maintain a positive work environment through proactive communication and support.</li><li>Learning &amp; Development : Lead learning and development programs that support professional growth, leadership development, and succession planning. Foster a continuous learning culture.</li><li>Performance Management : Implement and oversee performance appraisal systems. Support managers in setting goals, providing feedback, and developing action plans for employee development.</li><li>Compensation &amp; Benefits : Manage compensation and benefits strategies that are competitive, compliant, and aligned with employee needs. Conduct regular reviews to ensure fairness and market competitiveness.</li><li>Compliance: Ensure compliance with labor laws, company policies, and best practices. Stay updated on legal and regulatory changes and implement necessary adjustments.</li><li>P&amp;C Data &amp; Reporting : Oversee HRIS and ensure accurate data management. Analyze P&amp;C metrics to inform strategic decisions and prepare regular reports for executive leadership.</li><li>Culture &amp; Engagement : Champion initiatives that promote a strong organizational culture, diversity, equity, and inclusion. Lead employee engagement activities and wellness programs.</li><li>Health &amp; Safety : Partner with relevant departments to ensure safe working conditions and the implementation of health and safety policies</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Human Resources, Business Administration, or related field; Master s degree or HR certifications (e.g., CIPD, SHRM, CHRP) are an asset.</li><li>Minimum of 8 years experience in Human Resources, with at least 3 years in a senior leadership role, preferably in the hospitality or service industry.</li><li>In-depth knowledge of P&amp;C best practices, labor laws, and regulatory requirements.</li><li>Proven leadership and people management skills with the ability to influence at all levels.</li><li>Strong interpersonal and communication skills, with a passion for people and service excellence.</li><li>High level of discretion, integrity, and professionalism in handling confidential information.</li><li>Proficiency in Microsoft Office Suite and HRIS platforms.</li><li>Strong organizational and problem-solving skills, with attention to detail and accuracy.</li><li>Ability to work in a fast-paced environment, manage multiple priorities, and drive results.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Mövenpick Hotel Al Zaytoon Baghdad</strong> is a premium five-star hotel committed to delivering exceptional hospitality experiences through world-class service, modern facilities, and genuine guest care. As part of the globally recognized Mövenpick Hotels &amp; Resorts brand under Accor, the hotel combines Swiss hospitality traditions with local warmth to provide memorable stays for business and leisure travelers alike.</p><br><p>Strategically located in Baghdad, the hotel offers elegant accommodations, diverse dining experiences, state-of-the-art meeting and event facilities, wellness and recreation amenities, and personalized services designed to exceed guest expectations. We proudly serve corporate clients, government organizations, diplomatic missions, international companies, travel partners, and individual guests with professionalism, integrity, and attention to detail.</p><br><p>At Mövenpick Hotel Al Zaytoon Baghdad, our success is driven by our dedicated Heartists®, who are passionate about creating meaningful guest experiences while fostering a culture of respect, teamwork, innovation, and continuous development. We are committed to operational excellence, sustainable business practices, and delivering outstanding value to our guests, partners, and community.</p><br><br>Job Description<br><br><p>We are seeking a dynamic and results-driven Sales Executive for our Food &amp; Beverage division in Baghdad, Iraq. In this role, you will be responsible for driving sales growth, building strong client relationships, and expanding our market presence in the region. The ideal candidate will demonstrate exceptional communication skills, a deep understanding of the food and beverage industry, and a proven ability to exceed sales targets.</p><br><ul><li>Identify, prospect, and develop new business opportunities within the Food &amp; Beverage sector across assigned territories</li><li>Build and maintain strong relationships with existing and potential clients through regular communication and personalized service</li><li>Present and demonstrate product offerings to prospective clients, highlighting value propositions and competitive advantages</li><li>Negotiate contracts and pricing agreements to achieve mutually beneficial outcomes while maintaining profitability</li><li>Prepare and deliver compelling sales presentations and proposals tailored to client needs</li><li>Manage and organize sales pipelines using CRM software to track leads, opportunities, and customer interactions</li><li>Monitor market trends and competitor activities to identify emerging opportunities and threats</li><li>Achieve and exceed monthly and quarterly sales targets and key performance indicators</li><li>Collaborate with internal teams including marketing, operations, and customer service to ensure seamless client experiences</li><li>Provide regular sales reports and forecasts to management, analyzing performance metrics and identifying areas for improvement</li><li>Conduct product training and support for clients to ensure satisfaction and encourage repeat business</li></ul><br>Qualifications<br><br><ul><li>Minimum 3-5 years of proven sales experience in the Food &amp; Beverage industry or related sectors</li><li>Demonstrated track record of consistently meeting or exceeding sales targets and revenue goals</li><li>Strong negotiation and closing skills with the ability to handle objections effectively</li><li>Excellent verbal and written communication skills in English; Arabic language proficiency is preferred</li><li>Proficiency with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>In-depth knowledge of food and beverage products, market dynamics, and industry trends</li><li>Strong organizational and time management skills with the ability to manage multiple priorities</li><li>Customer-focused mindset with a commitment to building long-term business relationships</li><li>Self-motivated and results-oriented with a competitive drive to succeed</li><li>Ability to work independently and as part of a collaborative team environment</li><li>Familiarity with the Baghdad market and local business practices is advantageous</li><li>Valid driver's license and willingness to travel within assigned territory as needed</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<p>• Relationship Management: Pitch the hotel’s corporate rates, amenities, and event hosting capabilities to potential business clients.</p><p>• Lead Conversion: Secure follow-up meetings or send formal corporate booking proposals via email.</p><p>• Pipeline Tracking: Maintain precise, daily updates on call outcomes, email responses, and booking pipelines.</p><p>&nbsp;</p><p>Qualifications &amp; Skills:</p><p>• Minimum 1–2 years of experience in telesales, customer service, or B2B sales (experience with telecom call centers or hospitality is a major plus).</p><p>• Highly professional telephone manner with excellent communication and negotiation skills in Iraqi Arabic (English is a strong asset).</p><p>• Proven ability to handle objections confidently and maintain a polite, respectful demeanor with corporate executives.</p><p>• Strong computer literacy (Microsoft Excel / Google Sheets, CRM platforms like HubSpot or similar).</p><p>• Goal-oriented mindset with a track record of meeting daily call quotas and targets.</p><p>&nbsp;</p><p>What We Offer:</p><p>• Competitive base salary.</p><p>• Professional training in hospitality B2B sales.</p><p>• Opportunities for career growth within our expanding hospitality group.</p><p>&nbsp;</p><p>To Apply:</p><p>Job Title: B2B Corporate Telesales Specialist</p><p>Location: Baghdad, Iraq (On-site / Hybrid)</p><p>Industry: Hospitality / Luxury Hotel Sector</p><p>Job Type: Full-time</p><p>&nbsp;</p><p>About Us:</p><p>Baz hotel is a leading hospitality provider in Baghdad, catering to international corporate guests, engineering bureaus, and local enterprises. We are expanding our commercial team and looking for a driven, professional Telesales Specialist to build and manage our corporate client database and secure corporate booking agreements.</p><p>&nbsp;</p><p>Key Responsibilities:</p><p>• Outbound Calling: Conduct daily professional cold and warm calls to companies, NGOs, oil &amp; gas firms, and engineering bureaus in Baghdad to identify corporate travel decision-makers.</p><p>• Database Building: Identify, verify, and document key contact information (HR Managers, Procurement Officers, Public Relations) into the hotel's CRM system.</p><p>• Relationship Management: Pitch the hotel’s corporate rates, amenities, and event hosting capabilities to potential business clients.</p><p>• Lead Conversion: Secure follow-up meetings or send formal corporate booking proposals via email.</p><p>• Pipeline Tracking: Maintain precise, daily updates on call outcomes, email responses, and booking pipelines.</p><p>&nbsp;</p><p>Qualifications &amp; Skills:</p><p>• Minimum 1–2 years of experience in telesales, customer service, or B2B sales (experience with telecom call centers or hospitality is a major plus).</p><p>• Highly professional telephone manner with excellent communication and negotiation skills in Iraqi Arabic (English is a strong asset).</p><p>• Proven ability to handle objections confidently and maintain a polite, respectful demeanor with corporate executives.</p><p>• Strong computer literacy (Microsoft Excel / Google Sheets, CRM platforms like HubSpot or similar).</p><p>• Goal-oriented mindset with a track record of meeting daily call quotas and targets.</p><p>&nbsp;</p><p>What We Offer:</p><p>• Competitive base salary.</p><p>• Professional training in hospitality B2B sales.</p><p>• Opportunities for career growth within our expanding hospitality group.</p><p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Monitoring and documenting agent communication and transactions in support of the company and departmental quality goals and initiatives. Evaluates both verbal and written customer contacts with agents. The Quality Auditor will fairly and consistently review the calls and emails of agents for accuracy and coach each agent for success in executing superior service and quality to our customers. Monitor Agents calls and review other interactions &amp; emails for accuracy of information and call handling standards Ensure that Agents are delivering a high level of customer service through the use of call driver analysis, repeat caller analysis and other data consolidation tools Verify that agents are providing accurate solutions to customers Record evaluations utilizing departmental quality monitoring forms Deliver coaching feedback to supervisors and/or agents on call and email performance Provide Supervisors and Managers with regular performance feedback on the agents Perform root cause analysis and report to management Completes assigned reports within the agreed time frames. Analyze all reports to identify trends and areas of development and be proactive about offering solutions. Participates in the design of quality monitoring forms and quality standards Conducting Calibration sessions with supervisors and management Conducting counter audits to ensure the effectiveness of processes &amp; procedures Transcribing calls for management and/or legal where required Complete all work to the highest possible level including up to date knowledge of all programmes being evaluated. Facilitates customer experience alignment sessions with CC staff. Assisting the Quality department and other business units in continual improvement initiatives to align with best and current business practice. Monitor other functional teams like Social Media, Back Office... etc. Assist in new hired with the quality processes and procedures. Appropriately responding to ad-hoc requests from various business units. Provides positive and constructive feedback of monitored staff that could possibly be used in coaching sessions to rectify errors and prevent further inconsistencies/inefficiencies. Will participate in collaborations with the training team, leads and management team monthly to ensure agents are educated and prepared to be successful</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor Degree or Diploma degree Prior call center experience is mandated Customer Service Orientation Attention to Detail Process Improvement Effective Communication Proficient language skill according to CC Site demands (ArabicEnglish for Arabic regions) Ability to write routine reports and correspondence Proficient in Word, Excel and PowerPoint for presentations and reports required Strong written and verbal communication skills. Excellent grammar, spelling, and sentence construction Exceptional listening and analytical skills Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change. Technical Competencies: Customer Communication Local Language Knowledge Capturing the Voice of the Customer (VoC) Service Quality Monitoring &amp; Compliance Complaint Management &amp; Resolution Cross-Selling Internal Audit Planning &amp; Execution Knowledge Base Management.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Surveyor performs surveying works for activities of properties and sites in order to provide information for building construction, alterations, valuations, land use and map making. This position also covers preparation and maintaining sketches, maps, reports, and legal descriptions of surveys to describe, certify, and assume liability for work performed. </p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Conduct land surveys to determine property boundaries, topography, and features, using surveying instruments and techniques such as total stations, GPS, and aerial photogrammetry.</p><br> <p>Determine and mark property boundaries, easements, rights-of-way, and other land divisions accurately, ensuring compliance with legal requirements and surveying standards.</p><br> <p>Create maps, charts, and plats based on survey data, depicting land boundaries, features, and terrain characteristics, to support land development, construction, and planning projects.</p><br> <p>Provide layout services for construction projects, including site grading, building locations, and infrastructure alignments, using survey data to guide construction activities and ensure accuracy and compliance with design plans.</p><br> <p>Establish horizontal and vertical control points for surveying projects, providing reference points for subsequent surveys and ensuring consistency and accuracy in survey measurements.</p><br> <p>Collect, compile, and analyze survey data, including measurements, observations, and field notes, to generate accurate survey reports, drawings, and deliverables for clients and stakeholders.</p><br> <p>Prepare legal documents, such as property descriptions, survey plats, and boundary certificates, for recording and filing with government agencies and property owners to establish and verify property rights.</p><br> <p>Conduct quality checks and verification of survey data and results to ensure accuracy, completeness, and compliance with surveying standards and project requirements.</p><br> <p>Communicate with clients, project managers, engineers, and other stakeholders to understand project requirements, provide updates on survey progress, and address any concerns or issues that arise during the surveying process.</p><br> <p>Ensure compliance with relevant laws, regulations, and industry standards governing land surveying activities, including property rights, land use zoning, and environmental regulations, to protect the interests of clients and the public</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Knowledge of mathematics, survey computer programs, and survey computations applicable to the</p><br> <p>work.</p><br> <p>Knowledge of the principles and practices of land surveying.</p><br> <p>Knowledge of land surveying activities and techniques, engineering sketches, maps and drawings.</p><br> <p>Proficient understanding of land surveying principles, techniques, and equipment.</p><br> <p>Strong analytical and problem-solving skills to interpret survey data and resolve discrepancies.</p><br> <p>Attention to detail and accuracy to ensure precise measurements and boundary determinations.</p><br> <p>Knowledge of relevant laws, regulations, and surveying standards to ensure compliance.</p><br> <p>Effective communication skills to interact with clients, stakeholders, and team members.</p><br> <p> ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Surveying L2<br>Survey Drafting L2<br>Infrastructure Survey L2<br>Surveying Tools and Equipment L2<br>Agility<br>Topographic Survey L2<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Quantity Surveying or Civil Engineering<br><br><br><br> </div>