Payroll Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>HR Specialist – Iraq</span><p><span>Location:</span><span>&nbsp;Baghdad</span></p><br><p><span>Nationality:</span><span>&nbsp;Iraqi Only</span></p><br><span>About Abwaab</span><p><span>Abwaab</span><span>&nbsp;is a leading edtech company transforming the way students learn across the Middle East. We are on a mission to provide accessible, high-quality education through innovative digital solutions. As we continue to grow, we are looking for a proactive and detail-oriented HR Specialist to support and execute full-spectrum HR operations in Iraq.</span></p><br><span>Role Overview</span><p><span>The HR Specialist will be responsible for end-to-end HR operations, covering the full employee lifecycle, including recruitment, onboarding, HR administration, government relations, payroll coordination, employee relations, compliance, and administrative operations. This role ensures that all HR and admin processes are efficient, compliant with Iraqi labor laws, and aligned with business needs.</span></p><br><span>Key Responsibilities</span><span>Talent Acquisition &amp; Workforce Planning</span><ul><li><p><span>Partner with hiring managers to understand hiring needs and workforce plans</span></p><br></li><li><p><span>Coordinate and support full-cycle recruitment (posting, screening, interviews, offers)</span></p><br></li><li><p><span>Ensure timely and effective hiring aligned with business goals</span></p><br></li></ul><span>Onboarding &amp; Offboarding</span><ul><li><p><span>Manage onboarding processes to ensure a smooth employee experience</span></p><br></li><li><p><span>Handle offboarding processes including exit interviews, clearance, and documentation</span></p><br></li><li><p><span>Ensure proper documentation and system updates for all employee movements</span></p><br></li></ul><span>Employee Relations</span><ul><li><p><span>Act as the first point of contact for employee inquiries and concerns</span></p><br></li><li><p><span>Support conflict resolution and employee relations cases</span></p><br></li><li><p><span>Promote a positive work environment and employee engagement initiatives</span></p><br></li></ul><span>Government Relations &amp; Compliance</span><ul><li><p><span>Ensure full compliance with Iraqi labor law and company policies</span></p><br></li><li><p><span>Handle social security, residency documentation (if applicable), and government-related HR requirements</span></p><br></li><li><p><span>Maintain compliance records and support audits when required</span></p><br></li></ul><span>HR Operations &amp; Administration</span><ul><li><p><span>Manage day-to-day HR operations and ensure accuracy of employee records</span></p><br></li><li><p><span>Prepare, review, and maintain contracts, letters, and all HR documentation</span></p><br></li><li><p><span>Maintain HR systems, trackers, and personnel files with high confidentiality</span></p><br></li><li><p><span>Oversee attendance, leave management, and employee data updates</span></p><br></li></ul><span>Compensation, Benefits &amp; Payroll</span><ul><li><p><span>Support payroll preparation by validating employee data and changes</span></p><br></li><li><p><span>Coordinate with finance and payroll vendors to ensure timely salary processing</span></p><br></li><li><p><span>Administer employee benefits (medical insurance, allowances, etc.)</span></p><br></li><li><p><span>Support compensation benchmarking and salary reviews</span></p><br></li></ul><span>HR Policies &amp; Organizational Development</span><ul><li></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: 1.<br> HR Operations &amp; Administration: Handle all employee life cycle transactions including onboarding, transfers, promotions, and offboarding.<br> Prepare employment contracts, HR letters, and official correspondence.<br> Maintain and update employee records in HR systems and personnel files.<br> Ensure timely and accurate data entry in HRIS and document management systems.<br> Experience in payroll, compensations, social security, taxes is a plus.<br> 2. Employee Support &amp; Services: Serve as a point of contact for employee inquiries related to policies, procedures, and benefits.<br> Support the resolution of employee concerns by providing timely and accurate information.<br> Facilitate employee onboarding and ensure smooth integration into the organization.<br> Coordinate exit procedures including clearance, final settlement, and exit interviews.<br> 3. Attendance &amp; Leave Management: Monitor attendance records and validate data with timesheets or biometric systems.<br> Process leave applications and ensure compliance with internal policies and labor laws.<br> Support payroll with accurate data related to absences, leaves, and deductions.<br> 4. Compliance &amp; Reporting: Ensure all HR transactions comply with internal controls and legal requirements.<br> Prepare periodic reports on headcount, turnover, leaves, and other HR metrics.<br> Support internal and external audits by providing required documentation.<br> 5. Managing and overseeing Tax and Social Security processes: Calculating, reviewing, and reconciling Social Security contributions and tax deductions, ensuring alignment with payroll records and approved data.<br> Preparing and submitting monthly Tax and Social Security reports, declarations, and related documentation, while ensuring compliance with statutory deadlines and financial obligations.<br> Coordinating with relevant authorities and stakeholders, and managing all related procedures, reconciliations, inquiries, and compliance requirements to ensure adherence to applicable laws and regulations.<br> Bachelor’s degree in Human Resources, Business Administration, or related field.<br> 1-3 years of experience in employee services, HR administration, or operations.<br> Solid understanding of labor laws and HR policies.<br> Experience working with HRIS and document management systems is a plus.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an organized and people-focused HR professional to manage day-to-day human resources operations and support employees and management across the company.</p><p>Manage recruitment, screening, and onboarding of new employees</p><p>Maintain employee records and HR documentation</p><p>Support payroll coordination, attendance, and leave management</p><p>Handle employee relations and address HR-related inquiries</p><p>Assist in implementing HR policies and procedures</p><p>Support performance evaluation and training activities</p><p>Ensure compliance with Iraqi labor laws and company regulations</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Human Resources, Business Administration, or related field</li><li>2 4 years of HR experience (retail experience is an advantage)</li><li>Good knowledge of Iraqi labor law</li><li>Strong communication and organizational skills</li><li>Ability to handle confidential information</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Job Overview</strong></span></p><br><p><span>The Tax Supervisor is responsible for ensuring full compliance with corporate income tax, employment tax, withholding tax (WHT), VAT, and other statutory tax requirements across Weatherford's operations in North and South Iraq. This role plays a critical part in managing tax compliance, supporting business operations, minimizing tax risks, and ensuring adherence to local tax legislation.</span></p><br><p><span>The successful candidate will oversee tax reporting, coordinate tax audits, manage relationships with tax authorities and external advisors, support tendering and project teams on tax matters, and provide practical tax advice that supports business growth while safeguarding Weatherford's financial and regulatory interests.</span></p><br><p><span><strong>Responsibilities:</strong></span></p><br><ul><li><span>Ensure timely and accurate compliance with all corporate income tax, VAT, withholding tax (WHT), payroll tax (PIT), and other statutory tax obligations across Weatherford's operations in North and South Iraq.</span></li><li><span>Coordinate the preparation, review, and filing of tax returns, tax calculations, statutory reports, and tax accounting requirements in collaboration with external tax advisors and internal finance teams.</span></li><li><span>Manage tax audits, tax inquiries, tax litigation, and relationships with Iraqi tax authorities to secure tax clearances and ensure regulatory compliance.</span></li><li><span>Oversee withholding tax processes, including customer follow-up for WHT certificates, monitoring intercompany transactions, and ensuring accurate tax deductions across multiple jurisdictions.</span></li><li><span>Provide tax guidance and support to commercial, tendering, project, finance, HR, payroll, and operational teams by identifying tax risks, advising on tax implications, and supporting contract execution and project delivery.</span></li><li><span>Identify and implement tax planning opportunities, support cash repatriation initiatives, ensure transfer pricing compliance, and recommend process improvements in response to legislative and regulatory changes.</span></li><li><span>Review payroll tax calculations, statutory financial statements, tax reconciliations, and US GAAP tax reporting, ensuring accurate financial reporting and compliance.</span></li><li><span>Collaborate with external consultants and cross-functional stakeholders to educate the business on tax legislation updates, strengthen tax governance, and drive continuous improvement in tax processes and controls.</span></li></ul><p><span><strong>Skills:</strong></span></p><br><ul><li><span>Strong knowledge of Iraqi corporate income tax, withholding tax, employment tax, VAT, and tax compliance requirements.</span></li><li><span>Experience managing tax audits, tax authority relationships, and tax dispute resolution.</span></li><li><span>Understanding of tax accounting and US GAAP reporting requirements.</span></li><li><span>Knowledge of transfer pricing principles and cross-border taxation.</span></li><li><span>Strong analytical and problem-solving skills.</span></li><li><span>Excellent communication and stakeholder management skills.</span></li><li><span>Ability to work independently while collaborating effectively across multiple functions.</span></li><li><span>Strong organizational and time management skills with the ability to manage multiple priorities.</span></li><li><span>Good IT proficiency, including Microsoft Office and financial reporting systems.</span></li><li><span>Fluent English communication skills (written and verbal).</span></li></ul><p><span><strong>Qualifications:</strong></span></p><br><ul><li><span>Bachelor's degree in Accounting, Finance, Business Administration, Taxation, or a related discipline.</span></li><li><span>4–6 years of tax experience within a multinational organization or a professional tax advisory firm, including corporate tax compliance, tax planning, and tax advisory in Iraq.</span></li><li><span>Strong understanding of Iraqi corporate income tax, withholding tax, payroll tax, VAT, and tax accounting requirements.</span></li><li><span>Experience managing tax audits, working with tax authorities, and supporting tax strategy implementation.</span></li><li><span>Professional accounting or tax qualification (e.g., CPA, ACCA, CTA, or equivalent) is preferred.</span></li><li><span>Experience within the Oil &amp; Gas or Energy industry and in multinational organizations operating across multiple jurisdictions is an advantage.</span></li></ul><p><span>#LI-MD1</span></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Overview The Tax Supervisor is responsible for ensuring full compliance with corporate income tax, employment tax, withholding tax (WHT), VAT, and other statutory tax requirements across Weatherford's operations in North and South Iraq. This role plays a critical part in managing tax compliance, supporting business operations, minimizing tax risks, and ensuring adherence to local tax legislation. The successful candidate will oversee tax reporting, coordinate tax audits, manage relationships with tax authorities and external advisors, support tendering and project teams on tax matters, and provide practical tax advice that supports business growth while safeguarding Weatherford's financial and regulatory interests.</p><p>Responsibilities:</p><ul><li>Ensure timely and accurate compliance with all corporate income tax, VAT, withholding tax (WHT), payroll tax (PIT), and other statutory tax obligations across Weatherford's operations in North and South Iraq.</li><li>Coordinate the preparation, review, and filing of tax returns, tax calculations, statutory reports, and tax accounting requirements in collaboration with external tax advisors and internal finance teams.</li><li>Manage tax audits, tax inquiries, tax litigation, and relationships with Iraqi tax authorities to secure tax clearances and ensure regulatory compliance.</li><li>Oversee withholding tax processes, including customer follow-up for WHT certificates, monitoring intercompany transactions, and ensuring accurate tax deductions across multiple jurisdictions.</li><li>Provide tax guidance and support to commercial, tendering, project, finance, HR, payroll, and operational teams by identifying tax risks, advising on tax implications, and supporting contract execution and project delivery.</li><li>Identify and implement tax planning opportunities, support cash repatriation initiatives, ensure transfer pricing compliance, and recommend process improvements in response to legislative and regulatory changes.</li><li>Review payroll tax calculations, statutory financial statements, tax reconciliations, and US GAAP tax reporting, ensuring accurate financial reporting and compliance.</li><li>Collaborate with external consultants and cross-functional stakeholders to educate the business on tax legislation updates, strengthen tax governance, and drive continuous improvement in tax processes and controls.</li></ul><p>Skills:</p><ul><li>Strong knowledge of Iraqi corporate income tax, withholding tax, employment tax, VAT, and tax compliance requirements.</li><li>Experience managing tax audits, tax authority relationships, and tax dispute resolution.</li><li>Understanding of tax accounting and US GAAP reporting requirements.</li><li>Knowledge of transfer pricing principles and cross-border taxation.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to work independently while collaborating effectively across multiple functions.</li><li>Strong organizational and time management skills with the ability to manage multiple priorities.</li><li>Good IT proficiency, including Microsoft Office and financial reporting systems.</li><li>Fluent English communication skills (written and verbal).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, Taxation, or a related discipline.</li><li>4 6 years of tax experience within a multinational organization or a professional tax advisory firm, including corporate tax compliance, tax planning, and tax advisory in Iraq.</li><li>Strong understanding of Iraqi corporate income tax, withholding tax, payroll tax, VAT, and tax accounting requirements.</li><li>Experience managing tax audits, working with tax authorities, and supporting tax strategy implementation.</li><li>Professional accounting or tax qualification (e.g., CPA, ACCA, CTA, or equivalent) is preferred.</li><li>Experience within the Oil &amp; Gas or Energy industry and in multinational organizations operating across multiple jurisdictions is an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>An <b>Office Administrator</b> is responsible for ensuring the smooth day-to-day operations of the office by handling administrative tasks, coordinating office activities, maintaining records, and supporting management and staff.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage daily office operations and administrative activities</li><li>Handle correspondence, emails, phone calls, and office documentation</li><li>Maintain and organize filing systems, records, and company databases</li><li>Prepare reports, letters, invoices, and other administrative documents</li><li>Coordinate meetings, appointments, and travel arrangements</li><li>Monitor office supplies inventory and place orders when necessary</li><li>Assist in preparing payroll, expense reports, and basic accounting tasks</li><li>Support HR-related activities such as employee records and attendance monitoring</li><li>Coordinate with vendors, clients, and service providers</li><li>Ensure office policies and procedures are properly implemented</li><li>Provide administrative support to management and other departments</li></ul><p><br></p><p>Qualifications</p><ul><li>Bachelor’s degree in Business Administration or related field preferred</li><li>Proven experience in administrative or office support roles</li><li>Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)</li><li>Strong organizational and multitasking skills</li><li>Good communication and interpersonal skills</li><li>Ability to work independently and handle confidential information</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Time management</li><li>Attention to detail</li><li>Problem-solving</li><li>Communication skills</li><li>Record keeping and documentation</li><li>Customer service orientation</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a detail-oriented and proactive HR Executive/Assistant to support our operations in Basra. This role involves managing day-to-day HR administrative functions to ensure efficient departmental operations.</p><p>Key Responsibilities:</p><p>HR Administration: Assist with employee record management, onboarding/offboarding processes, and document preparation.</p><p>Compliance: Ensure company policies and procedures are followed consistently.</p><p>Support: Provide general HR support, including attendance tracking, payroll assistance, and employee communication.</p><p>Operational Liaison: Coordinate with staff to ensure HR policies are communicated and implemented effectively.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in HR operations or administrative support.</li><li>Strong organizational and communication skills.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: System Administration &amp; Monitoring: Support daily administration and monitoring of T24 and related systems.<br> Performance Tuning &amp; Optimization: Assist in improving system performance and resolving bottlenecks.<br> Incident &amp; Problem Management: Follow up incidents, support troubleshooting, and escalate issues when needed.<br> Deployment &amp; Change Management: Support deployments, patches, and system changes in line with approved procedures.<br> Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.<br> Basic understanding of core banking systems or enterprise application support.<br> Minimum 01 year experience in application or system support is preferred.<br> Basic knowledge of banking operations and transaction processing is an advantage.<br> Basic hands-on experience or working knowledge of Linux administration and troubleshooting.<br> Basic knowledge of JBoss application server is preferred.<br> Basic understanding of Java applications, logs, and support activities is preferred.<br> Familiarity with SQL and basic database queries is an advantage</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Develop, document, and maintain clear and structured operational processes and workflows in alignment with organizational standards and procedures.<br> Continuously review and optimize existing processes to improve efficiency, accuracy, automation, and overall operational performance.<br> Ensure all process documents and workflow steps are accurately maintained and updated within the designated workflow management systems.<br> Collaborate with relevant departments to gather requirements, validate processes, and ensure cross-functional alignment.<br> Support the implementation and rollout of new automated workflows and process enhancements across the organization.<br> Assist in process tracking, reporting, and archiving activities as required.<br> Up to 2 years of experience in process documentation, workflow management, operations, or related areas.<br> Proven ability to create, maintain, and optimize process documents and operational workflows.<br> Fluent in Arabic with good written and verbal English communication skills.<br> Bachelor's degree in Business Administration, or a related field.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities:</strong></p><p>1. HR Operations &amp; Administration: Handle all employee life cycle transactions including onboarding, transfers, promotions, and offboarding. Prepare employment contracts, HR letters, and official correspondence. Maintain and update employee records in HR systems and personnel files. Ensure timely and accurate data entry in HRIS and document management systems.</p><p>2. Employee Support &amp; Services: Serve as a point of contact for employee inquiries related to policies, procedures, and benefits. Support the resolution of employee concerns by providing timely and accurate information. Facilitate employee onboarding and ensure smooth integration into the organization. Coordinate exit procedures including clearance, final settlement, and exit interviews.</p><p>3. Attendance &amp; Leave Management: Monitor attendance records and validate data with timesheets or biometric systems. Process leave applications and ensure compliance with internal policies and labor laws. Support payroll with accurate data related to absences, leaves, and deductions.</p><p>4. Compliance &amp; Reporting: Ensure all HR transactions comply with internal controls and legal requirements. Prepare periodic reports on headcount, turnover, leaves, and other HR metrics. Support internal and external audits by providing required documentation.</p><p>5. Managing and overseeing Tax and Social Security processes: Calculating, reviewing, and reconciling Social Security contributions and tax deductions, ensuring alignment with payroll records and approved data. Preparing and submitting monthly Tax and Social Security reports, declarations, and related documentation, while ensuring compliance with statutory deadlines and financial obligations. Coordinating with relevant authorities and stakeholders, and managing all related procedures, reconciliations, inquiries, and compliance requirements to ensure adherence to applicable laws and regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Human Resources, Business Administration, or related field. 1-3 years of experience in employee services, HR administration, or operations. Solid understanding of labor laws and HR policies. Experience working with HRIS and document management systems is a plus.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Extract and input data from various sources in financial or accounting systems; Respond to accounting, or financial queries regarding data from staff in the unit and elsewhere; Assist in the preparation of the payroll transfers by executing validity checks on monthly payroll results; Review all types of payments starting from purchase to payment requests verifying that they are duly authorized, and all the supporting documents are attached therewith; Verify vendor requests for accuracy and conformance with IOM finance policies and instructions; Perform claim verifications against documentation to ensure that purchases/services are properly authorized and that the goods have been received or services rendered; Prepare necessary receipt and journal vouchers; Assist in the preparation of budget, accounting, financial, statistical reports and other reports as required; Provide assistance to all staff services such as travel, expense claims, document retrieval, etc.; Ensure proper and systematic filing of all posted payments and other accounting documents according to the established standards; Primary review for the implementing Partners Financial reports; Perform other related duties as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications and Experience</strong></p><p>Education</p><ul><li>Bachelor s degree in Business Administration, Accounting, Finances, or related fields with two years of relevant professional experience, or;</li><li>High School diploma with four years of relevant experience;</li></ul><p>Accredited Universities are those listed in the UNESCO World Higher Education Database .</p><p>Experience</p><ul><li>Proficiency in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook; previous experience in Oracle Fusion is a distinct advantage.</li><li>Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.</li></ul><p>Skills</p><ul><li>Attention to detail, ability to organize paperwork in a methodical way; Discreet, details and clients-oriented, patient and willingness to learn new things.</li></ul><p>Languages</p><p>All IOM staff members in all categories are required to be fluent in one of the IOM s official languages (English, French, Spanish). For this position, fluency in English, Kurdish and Arabic is required. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p><strong>Required Competencies</strong></p><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p><strong>Values</strong> - all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p><strong>Core Competencies</strong> behavioural indicators Level 1</p><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p><strong>Managerial Competencies</strong> behavioural indicators Level 2, if with direct reports</p><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Conduct thorough testing of software applications (web and mobile) to ensure compliance with quality standards, Record test results.<br> Develop and execute comprehensive test plans, test cases, and test scripts to validate functionality, performance, and usability.<br> Identify, document, and report software defects; collaborate with developers to ensure timely resolution.<br> Perform regression testing to confirm that resolved issues remain fixed in subsequent releases.<br> Provide constructive feedback to improve overall software quality and user experience.<br> Collaborate with cross-functional teams (development, system administration, product management) to resolve technical challenges during the software development lifecycle.<br> Manage and prioritize incidents requiring specialized technical expertise based on business impact and severity.<br> Bachelor’s degree in computer science, Engineering, or related field, or equivalent work experience.<br> Minimum 1 year of experience in software quality assurance and testing methodologies.<br> Proven experience with web and mobile application testing.<br> Familiarity with Agile development methodologies and tools (e.<br>g., Jira, Scrum) is a plus.<br> Good understanding of software QA methodologies, tools, and processes.<br> For example manual testing, automated testing.<br> Experience with test automation frameworks and scripting languages (e.<br>g., Python, Shell) is a plus.<br> Proficiency in troubleshooting and diagnosing technical issues.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The position (Full Time /HR Associate, Iraq / Baghdad) are based in Iraq / Baghdad and will report directly to the P&amp;C BP and will be responsible to Support daily HR operations and ensure accurate execution of administrative processes that improve employee experience and maintain compliance with company policies.</p> <p><br> </p> <p><strong>Your Responsibilities will be:</strong></p> <p><br> </p> <ul> <li>Maintain and update employee personnel files records and HR databases</li> <li>Assist in recruitment activities, including posting jobs and scheduling interviews, sending all required emails and proceed with all communication during hiring process</li> <li>Prepare employment contracts and official HR documents and all required forms and documentation to align with the staff personnel files standard</li> <li>Track attendance, leave requests, and employee data</li> <li>Support onboarding processes for new hires and offboarding process for leavers</li> <li>Respond to employee inquiries regarding HR policies and procedures and standard daily operations</li> <li>Assist in performance management and appraisal processes</li> <li>Assist in payroll management and processes for it</li> <li>Prepare regular HR reports and documentation</li> <li>Ensure compliance with internal policies and labor regulations</li> <li>Provide awareness on Arcera behaviors, values, policies, and systems.</li> <li>Follow up on all employees requests link to HR Departments</li> <li>Follow-up with all staff on accomplish for all available required Training.</li> <li>Maintain up to date information of employees on Arcera HR Database.</li> <li>Develop and maintain positive working relationships with all stakeholders.</li> <li>Respond to employees inquiries on HR policies, procedures, and systems.</li> <li><span>Participate in different HR development projects.br /&gt;</span></li> </ul> <p><br> <br> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree, preferably in Business Administration</p> <ul> <li>3-5 years of experience in Human Resources</li> <li>Strong communication and influencing skills</li> <li>Excellent command of written and spoken English</li> <li>Excellent presentation skills</li> <li>High level of intellectual curiosity</li> <li>Self-motivated</li> <li>Strong analytical skills</li> <li><span>Ability to multi-task in a fast-paced environment</span></li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and implement effective HR policies and procedures for recruitment &amp; day-to-day management of local hire employees. Establish recruitment strategies and perform the full cycle of recruitment including drafting candidate profiles, reviewing applications / CVs, shortlisting candidates, interviewing, &amp; checking professional references to ensure a proper candidate fit. Advise on compensation &amp; benefits policy including promotions Ensure compliance with local labor law Assist with new hire induction &amp; orientation program Assist in establishing and implementing work rules in compliance with local labor laws. Oversee management of personnel files including employment agreements, annual leave, sick days, work-related accidents, &amp; contract termination. Verify payroll Control absenteeism (sickness, permission, absence, abandonment of post ) Liaise with Labor Inspection &amp; local authorities, and keep related files Assist in resolving disputes either individual or collective Ensure information flow and communication within the Company</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Human Resources Management Good knowledge of local Labor Law Must be proficient with Microsoft Office</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong>Coordinate recruitment activities including interview scheduling and onboarding documentation.</strong></p></li><li><p><strong>Maintain and update employee records in SAP and personnel files.</strong></p></li><li><p><strong>Support employee onboarding and offboarding processes.</strong></p></li><li><p><strong>Prepare HR letters, contracts, and official correspondence.</strong></p></li><li><p><strong>Coordinate employee attendance, leave records, and timesheets.</strong></p></li><li><p><strong>Assist with payroll data preparation and verification.</strong></p></li><li><p><strong>Ensure compliance with company policies and local labour laws.</strong></p></li><li><p><strong>Coordinate visa, residency, and work permit processes when required.</strong></p></li><li><p><strong>Support HR audits and internal reporting requirements.</strong></p></li><li><p><strong>Handle employee queries and provide HR-related support.</strong></p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Bachelor’s degree in Human Resources, Business Administration, or a related field.</strong></p></li><li><p><strong>2–4 years of experience in an HR administrative or coordination role.</strong></p></li><li><p><strong>Experience working with SAP or HR systems is preferred.</strong></p></li><li><p><strong>Knowledge of local labor laws and HR best practices.</strong></p></li></ul><br><p><strong>Skills &amp; Competencies:</strong></p><ul><li><p><strong>Strong organizational and time management skills.</strong></p></li><li><p><strong>Excellent communication skills in English (Arabic is an advantage).</strong></p></li><li><p><strong>High level of confidentiality and professionalism.</strong></p></li><li><p><strong>Strong attention to detail and accuracy.</strong></p></li><li><p><strong>Ability to work under pressure and meet deadlines.</strong></p></li><li><p><strong>Proficient in Microsoft Office applications..</strong></p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: System Monitoring Actively monitor applications, servers, and network using dashboards and alerts; identify anomalies and take immediate action or escalate when thresholds are breached.<br> Incident Management Own incidents from detection to closure: validate alerts, classify severity, perform initial troubleshooting, apply fixes when possible, and escalate with proper details.<br> Troubleshooting &amp; Support Perform first-level diagnosis using logs, metrics, and system checks; restart services, verify dependencies, and support L2 teams with accurate findings.<br> Communication &amp; Reporting Provide clear incident updates to stakeholders, log all actions in the ticketing system, and ensure proper documentation and shift handover notes.<br> Service Availability Track system uptime and performance; proactively act on alerts to prevent outages and ensure SLA targets are met.<br> Change &amp; Deployment Support Monitor systems during releases, validate service health post-deployment, and report or escalate any issues observed during change windows.<br> Shift Operations Work in assigned shifts (24/7), respond to alerts within SLA, and ensure smooth handover with complete status and pending actions.<br> Education Bachelor’s degree in Computer Science, IT, Electronics, or related field Experience 1–3 years in NOC / SOC / IT Operations with hands-on incident handling in production environments (24/7 support experience required) Networking Knowledge Practical understanding of TCP/IP, DNS, HTTP/HTTPS, VPN (evidenced by troubleshooting or support roles) Systems Administration Hands-on experience with Linux and/or Windows Server (service checks, logs, basic commands, system health) Monitoring Tools Experience Proven use of monitoring/logging tools (e.<br>g., Elastic Stack, Kibana, Zabbix, Grafana) for alerting and issue investigation Log &amp; Metrics Analysis Demonstrated ability to analyze logs and system metrics to detect issues and support root cause analysis Incident Management Experience following structured incident management and escalation processes (ticketing systems, SLAs, severity handling)</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Finance Manager will be responsible for various aspects of financial business operations and accounting. You will be a critical partner in driving financial performance and strategic decision-making. You will be a key contributor to the overall financial health of the company and the team's success.</p> <ul> <li>Manage the month-end close process, including review, journal entry submission and reporting package preparation of the financial statements and related schedules.</li> <li>Manage the annual budget and quarterly forecast process.</li> <li>Preparation of payments, bank reconciliation and ensure proper cash flow management.</li> <li>Understand results and respond to questions from management.</li> <li>Manage payroll and staffing requests.</li> <li>Prepare quarterly NSSF and MoF submissions and review tax returns (VAT).</li> <li>Liaise with external auditors to ensure timely completion of annual audits.</li> <li>Implement and maintain the necessary internal controls.</li> <li>Responsible for maintaining a relationship with banks, maintain and update authorized signatories.</li> <li>Assist with ad hoc analysis and projects as needed.</li> <li>Ensure the completion of weekly and monthly reports in coordination with the regional team in line with the agreed deadlines.</li> <li>Ensure risk and control management is conducted in full compliance with WPP policies and processes</li> </ul> <p><strong>Skills and Experience</strong></p> <ul> <li>Bachelor s degree in accounting/finance (CPA and/or MBA a plus).</li> <li>6+ years experience in a related field.</li> <li>Detail-oriented, good organizational skills and persistent.</li> <li>Excellent communication and interpersonal skills with the ability to interact with all levels of the organization.</li> <li>Team player who can function well in a fast-paced environment, manage multiple projects and work within strict deadlines</li> <li>Proactive can-do attitude</li> <li>High proficiency in Excel including pivot tables, lookups, complex formulas, charts, etc.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in accounting/finance (CPA and/or MBA a plus).</p> <ul> <li>6+ years experience in a related field.</li> <li>Detail-oriented, good organizational skills and persistent.</li> <li>Excellent communication and interpersonal skills with the ability to interact with all levels of the organization.</li> <li>Team player who can function well in a fast-paced environment, manage multiple projects and work within strict deadlines</li> <li>Proactive can-do attitude</li> <li>High proficiency in Excel including pivot tables, lookups, complex formulas, charts, etc.</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>About Zaincash</strong> </p> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq. </p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.</li> <li>Escalate unresolved or complex issues to the relevant department and follow up until closure.</li> <li>Maintain detailed and accurate records of customer interactions, transactions and complaints.</li> <li>Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.</li> <li>Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li> <strong>Education:</strong> Bachelor s degree in Business Administration or relative field.</li> <li> <strong>Languages:</strong> Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.</li> <li> <strong>Availability:</strong> Ability to work on a shift rotation.</li> <li> <strong>Experience:</strong> Minimum of 1 year experience in customer service or a related field</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>