Psychiatrist Jobs - Baghdad Iraq
9 Jobs Found
Global Career Heights
Iraq - Baghdad
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><ul><li><p>Handle daily cash transactions and receivables accurately.</p></li><li><p>Manage and reconcile large cash amounts on a daily basis.</p></li><li><p>Collect payments and issue receipts to customers.</p></li><li><p>Maintain proper cash records and prepare daily cash reports.</p></li><li><p>Ensure compliance with company policies and financial procedures.</p></li><li><p>Coordinate with internal departments regarding cash collections and deposits.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Minimum 2 years of experience in Cashiering, Receivables, Cash Collections, Banking (Teller), Exchange Houses, or Logistics companies.</p></li><li><p>Strong cash handling and reconciliation skills.</p></li><li><p>Good numerical and communication skills.</p></li><li><p>Hindi speaking is mandatory.</p></li><li><p>Candidates must be currently based in Iraq.</p></li></ol><p></p></section>
Confidential
Iraq - Baghdad
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Achieve the assigned region's targets, including lead generation. </p></li><li><p>Support the Regional Manager in reaching business goals. </p></li><li><p>Develop new clients and nurture relationships with existing ones. </p></li><li><p>Stay informed about competitors and market trends, forecasting market needs to drive company growth. </p></li><li><p>Build and maintain strong client relationships, proactively addressing their needs and expectations.</p></li><li><p>Collaborate with teams and technical experts to develop marketing and communication tools for new products, programs, and solutions.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Marketing, Business, or a related field</p></li><li><p>Experience in construction/heavy machinery sales</p></li><li><p>Relevant experience in the construction and automobile sectors</p></li><li><p>Iraq sales experience is a must</p></li><li><p>Minimum of 2 years in Sales and Marketing</p></li><li><p>Strong communication and customer service skills</p></li></ul><br><br><p>
المهام والمسؤوليات:
تحقيق أهداف المنطقة المحددة، بما في ذلك توليد العملاء المحتملين (Leads).
دعم المدير الإقليمي في تحقيق الأهداف التجارية.
استقطاب عملاء جدد وبناء علاقات قوية مع العملاء الحاليين.
متابعة المنافسين واتجاهات السوق، وتوقع احتياجات السوق لدعم نمو الشركة.
بناء علاقات قوية ومستدامة مع العملاء والاستجابة الاستباقية لاحتياجاتهم وتوقعاتهم.
التعاون مع الفرق الفنية والخبراء لتطوير أدوات التسويق ومواد الاتصال الخاصة بالمنتجات والبرامج والحلول الجديدة.
المتطلبات:
درجة البكالوريوس في التسويق أو إدارة الأعمال أو مجال ذي صلة.
خبرة في مبيعات معدات البناء / المعدات الثقيلة.
خبرة ذات صلة في قطاعي البناء والسيارات.
خبرة في المبيعات داخل العراق (شرط أساسي).
خبرة لا تقل عن سنتين في مجال المبيعات والتسويق.
مهارات قوية في التواصل وخدمة العملاء.</p><p></p></section>
Confidential
Iraq - Baghdad
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Disposal Yard Specialist will be based at Amentum Baghdad Embassy Compound [BEC] in Baghdad, Iraq, and serve the Base Life Support Services contract in support of the State Department. This position will report to the Disposal Yard Manager. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.</p><p>DUTIES:</p><ul><li>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</li><li>Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.</li><li>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li><li>Ensures data accuracy and update of equipment inventory database.</li><li>Ensure that related data processing activities meet the requirements.</li><li>Process excess turn-in documentation for all controlled and non-controlled excess equipment and materials.</li><li>Review, reconcile, adjust and process all inventory transactions.</li><li>Process Survey Reports for all missing equipment.</li><li>Process and coordinate Equipment Transfers.</li><li>Perform positive verbal and written communication skills with all internal and external customers.</li><li>Assist in a broad scope of direct and indirect support activities involving customer owned equipment as necessary to complete assigned tasks.</li><li>Perform additional duties and projects as assigned.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 3 years experience supporting a DOD or DOS program Exposure, at least two (2) years of international experience.</li><li>Prior proven experience in Property Disposal operations with Defense Reutilization Management Operations (DRMO), Hazmat experience.</li><li>Experience operating heavy equipment to include up to a 30K Forklift, Extended reach Forklift, Material Handler, Grappler (Excavator), Front End Loader and Material Shredders.</li><li>Experience with cutting torches to include Plasma cutters.</li><li>Commitment to maintaining a high performance team which delivers customer service excellence.</li><li>Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.</li><li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li><li>Cross-cultural sensitivity with an international perspective.</li><li>Excellent organizational and time management skills.</li><li>Computer skills, specifically in Microsoft Word and Excel.</li><li>Ability to become an active and functioning member of a team.</li><li>Ability to be innovative and be an agent for change.</li><li>Expert communication skills to facilitate and disseminate information.</li><li>A high school diploma or GED (General Education Diploma), Bachelor s Degree in related field fifteen (15) yeas of related experience.</li><li>As part of pre-contingency requirements, by the time the visa process starts , candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages.</li><li>Valid drivers license</li><li>Already possess a US Government issued security clearance or be able to obtain a favorable US Government clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.</li><li>Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</li><li>Successfully complete and pass the medical and drug examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and drug requirements for duration of deployment.</li><li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li><li>Department of State experience.</li><li>Five to seven years of international experience in challenging locations, preferably working in the Middle East, with a working knowledge of customs and cultural differences.</li><li>Experience working with Amentum-PAE.</li><li>Knowledge of the principles and processes involved in Quality Control Management.</li><li>Successful management of multiple sites in geographically dispersed locations.</li><li>Ability to collect, analyze and summarize data and to prepare clear and concise reports.</li><li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li><li>Exercise sound judgment and make decisions independently.</li><li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast paced and constantly changing environment.</li><li>Expert communication skills to facilitate and disseminate information.</li></ul><p></p></section>
Amentum
Iraq - Baghdad
<p><h4>Duties</h4>
<p>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</p>
<p>Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.</p>
<p>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</p>
<p>Ensure data accuracy and update of equipment inventory database.</p>
<p>Ensure that related data processing activities meet the requirements.</p>
<p>Process excess turn-in documentation for all controlled and non-controlled excess equipment and materials.</p>
<p>Review, reconcile, adjust and process all inventory transactions.</p>
<p>Process Survey Reports for all missing equipment.</p>
<p>Process and coordinate Equipment Transfers.</p>
<p>Perform positive verbal and written communication skills with all internal and external customers.</p>
<p>Assist in a broad scope of direct and indirect support activities involving customer owned equipment as necessary to complete assigned tasks.</p>
<p>Perform additional duties and projects as assigned.</p>
<h4>Required</h4>
<p><strong>Minimum acceptable experience level:</strong> Minimum of 3 years’ experience supporting a DOD or DOS program exposure, at least two (2) years’ of international experience.</p>
<p><strong>Knowledge, skills, and abilities:</strong></p>
<ul>
<li>Prior proven experience in property disposal operations with Defense Reutilization Management Operations (DRMO), Hazmat experience.</li>
<li>Experience operating heavy equipment to include up to a 30K forklift, extended reach forklift, material handler, grappler (excavator), front end loader and material shredders.</li>
<li>Experience with cutting torches to include plasma cutters.</li>
<li>Commitment to maintaining a high performance team which delivers customer service excellence.</li>
<li>Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.</li>
<li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li>
<li>Cross-cultural sensitivity with an international perspective.</li>
<li>Excellent organizational and time management skills.</li>
<li>Computer skills, specifically in Microsoft Word and Excel.</li>
<li>Ability to become an active and functioning member of a team.</li>
<li>Ability to be innovative and be an agent for change.</li>
<li>Expert communication skills to facilitate and disseminate information.</li>
</ul>
<p><strong>Education:</strong> A high school diploma or GED (General Education Diploma), bachelor’s degree in related field or fifteen (15) years of related experience.</p>
<h4>Passport, licenses and certifications</h4>
<p>As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages.</p>
<p>Valid drivers’ license.</p>
<h4>Security vetting</h4>
<p>Already possess a US Government issued security clearance or be able to obtain a favorable US Government clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.</p>
<h4>Language skills</h4>
<p>Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p>
<h4>Medical</h4>
<p>Successfully complete and pass the medical and drug examinations as required by the employer and customer for deployment to Iraq. Must maintain physical and drug requirements for duration of deployment.</p>
<h4>Desired</h4>
<ul>
<li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li>
<li>Department of State experience.</li>
<li>Five to seven years of international experience in challenging locations, preferably working in the Middle East, with a working knowledge of customs and cultural differences.</li>
<li>Experience working with Amentum-PAE.</li>
</ul>
<h4>Other knowledge, skills and abilities</h4>
<ul>
<li>Knowledge of the principles and processes involved in Quality Control Management.</li>
<li>Successful management of multiple sites in geographically dispersed locations.</li>
<li>Ability to collect, analyze and summarize data and to prepare clear and concise reports.</li>
<li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li>
<li>Exercise sound judgment and make decisions independently.</li>
<li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast paced and constantly changing environment.</li>
<li>Expert communication skills to facilitate and disseminate information.</li>
</ul></p><p></p>
Iraq - Baghdad
<p><strong>Job Description</strong></p><p>Company <strong>Adera for Conferences and Exhibitions</strong> announces its need for a <strong>Representative / Secretary</strong> to join the team, with the applicant possessing strong communication skills and the ability to organize administrative tasks and coordinate with clients and partners.</p><p><strong>Responsibilities:</strong></p><ul><li>Answering phone calls and responding to inquiries.</li><li>Organizing appointments and meetings and managing the agenda.</li><li>Following up on official correspondence and emails.</li><li>Coordinating with clients, doctors, and collaborating entities.</li><li>Preparing official books, reports, and administrative files.</li><li>Following up on daily tasks and organizing documents and archiving.</li><li>Representing the company professionally during visits and meetings.</li><li>Carrying out other administrative tasks assigned by management.</li></ul><p><strong>Required Qualifications:</strong></p><ul><li>Diploma or bachelor's degree (preferred).</li><li>Proficiency in using Microsoft Office programs (Word, Excel, Outlook).</li><li>Excellent communication and organizational skills.</li><li>Ability to withstand work pressure and work in a team.</li><li>Courtesy, good appearance, and professional conduct.</li><li>Previous experience in secretarial, sales, or customer service is preferred.</li></ul><p><strong>Job Location:</strong> Baghdad.</p>
Confidential
Iraq - Baghdad
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>Summary<br>Warehouse Keeper ensures accurate handling, storage, and movement of parts and materials to support workshop and sales operations efficiently and reliably.<br>Tasks<br>• Deliver and supervise warehouse tasks to ensure proper storage/recording.<br>• Perform routine inventory tasks including checks on quality and availability.<br>• Transport goods efficiently within established procedures.<br>• Maintain documentation for tracking warehouse activity.<br>• Follow safety instructions to protect self and others.<br>Education<br>Vocational or Technical Diploma in a relevant field (automotive, mechanical, or related).<br>Experience<br>1 to 3 years of experience in a similar role.<br>Skill<br>• Inventory Control & Stock Accuracy<br>• Warehouse Operations & Housekeeping<br>• ERP / Warehouse Management Systems Usage<br>• Attention to Detail & Documentation<br>• Health, Safety & Environment Awareness<br>Competencies<br>• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.<br>• Ensures Accountability: Holding self and others accountable to meet commitments.<br>• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.<br>• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.<br>• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.<br>• Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.<br>• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.<br>• Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.<br></div></section>
Amentum
Iraq - Baghdad
<p><h4>Program logistics and property manager overview</h4>
<p>The program logistics and property manager will be primarily based in Baghdad, Iraq. The logistics and property manager will manage all supply chain services, including acquisitions, receiving, stocking, inventorying, issuing, and shipment of goods, utilizing resources to accomplish operational requirements. The logistics and property manager will report to program management to manage multiple geographical sites and functions to support critical client mission activities of this contract. The logistics and property manager is specifically accountable for proactively identifying, analyzing, and correcting systemic performance concerns, and for providing structured performance briefings to the program manager and business group vice president to ensure sustained contract compliance and mission readiness.</p>
<h4>Duties</h4>
<ul>
<li>Ensure proper material controls are in place, and operations are following established scope of work (SOW), standard operating procedures (SOP), and occupational health and safety administration (OSHA) standards.</li>
<li>Establish and maintain department performance baselines and key performance indicators (KPIs) for all logistics and property functions; conduct monthly trend analysis to proactively identify and address performance degradation before it impacts the embassy mission at BEC.</li>
<li>Ensure equipment and material shipments are actively tracked and provide timely updates to program management, operations, construction, and other stakeholders as required to ensure all delivery delays are monitored and adjusted for.</li>
<li>Review status of projects and budgets; manage schedules and prepare status reports to brief program stakeholders of performance, compliance, and anticipated gaps.</li>
<li>Proactively escalate emerging performance risks and negative trends to the project manager and business group vice president through structured weekly and monthly briefings, ensuring leadership visibility and enabling timely corrective intervention.</li>
<li>Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Collect, analyze, and summarize data for report preparation and submit written reports.</li>
<li>Prepare and deliver structured quarterly performance briefings to the project manager and business group vice president covering KPI status, trend analysis, corrective actions in progress, workforce performance metrics, and forecasted risks to logistics operations at BEC.</li>
<li>Conduct formal root cause analysis (RCA) for recurring logistics failures or chronic performance shortfalls; develop, implement, and track written corrective action plans (CAPs) with defined milestones, responsible parties, and completion timelines; report CAP status to program management at defined intervals.</li>
<li>Direct the work of a diverse employee population assigned to the program.</li>
<li>Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.</li>
<li>Identify chronic under-performance within the department workforce; develop and execute performance improvement plans (PIPs) with documented benchmarks, supervisory oversight, and outcome tracking to restore performance standards and prevent recurrence.</li>
<li>Ensure that common supplies, materials, equipment, and services are procured from local and regional supply markets to the maximum extent practicable.</li>
<li>Maintain effective, timely, and respectful communication and interaction with other employees and managers and support other organizations.</li>
<li>Additional tasks and special projects as assigned.</li>
</ul>
<h4>Required experience</h4>
<ul>
<li>Minimum acceptable experience level: ten (10) years’ progressive experience, including staff management, in a high volume, multi-unit receiving/inventory or supply management environment.</li>
<li>Demonstrated ability to achieve high standards of customer service while representing the company to customers.</li>
<li>Demonstrated experience establishing, implementing, and managing formal performance improvement programs that address department deficiencies, restore contract compliance, and sustain corrected performance over time.</li>
<li>Experience with supply chain management (SCM) systems particularly in relation to accurate inventory management.</li>
<li>Experience developing, implementing, monitoring, evaluating, and driving the adoption of logistics processes as prescribed in the operations plan.</li>
<li>Experience working independently with various functions and disciplines of supply chain and operations.</li>
<li>Experience with business intelligence and data analysis, and research using the MS Office suite of programs.</li>
</ul>
<h4>Knowledge, skills, and abilities</h4>
<ul>
<li>Knowledge of all principles and processes involved in operating and supporting supply chain functions at a large-scale overseas facility.</li>
<li>Knowledge of the FAR and industry leading practices regarding government property. Ability to clearly and concisely articulate services/requirements in writing.</li>
<li>Successful management of multiple sites in geographically dispersed locations operating in an environment of constant change.</li>
<li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li>
<li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast-paced and constantly changing environment.</li>
<li>Ability to develop, monitor, and present department performance metrics using data-driven methods; demonstrated experience conducting trend analysis and presenting findings with actionable recommendations to senior program leadership (PM and VP level).</li>
<li>Knowledge of corrective action plan (CAP) development, implementation, and tracking methodologies applicable to government property and logistics programs operating under FAR-based contracts in high-security, overseas environments.</li>
</ul>
<h4>Education</h4>
<ul>
<li>A high school diploma or GED.</li>
<li>An undergraduate degree is preferred but can be replaced with additional years of business administration, operations, supply chain management, government property administration, or a similar discipline preferred.</li>
</ul>
<h4>Licenses and certifications</h4>
<ul>
<li>Valid drivers’ license from home of record.</li>
<li>NPMA certification or ability to obtain within one year – CPPA (Certified Professional Property Administrator).</li>
</ul>
<h4>Desired qualifications</h4>
<ul>
<li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li>
<li>Experience working with Amentum.</li>
<li>Experience working with MAXIMO and/or AMRO systems.</li>
</ul>
<h4>Security and other requirements</h4>
<ul>
<li>Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Expert professional, oral and written English communication skills to present, facilitate, and disseminate information.</li>
<li>Successfully complete and pass the medical and dental examinations as required for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li>
</ul>
<h4>Other responsibilities</h4>
<ul>
<li><strong>Safety:</strong> Enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. Each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li>
<li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. Each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand their quality management and customer satisfaction responsibilities.</li>
<li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.</li>
</ul>
<h4>Working and living conditions</h4>
<p>This position is in an austere environment with harsh and dangerous conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p>
<p>Work schedules are a minimum of six days per week and ten hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>
Amentum
Iraq - Baghdad
<p><h4>Program logistics and property manager overview</h4>
<p>The program logistics and property manager will be primarily based in Baghdad, Iraq. The logistics and property manager will manage all supply chain services, including acquisitions, receiving, stocking, inventorying, issuing, and shipment of goods, utilizing resources to accomplish operational requirements. The logistics and property manager will report to program management to manage multiple geographical sites and functions to support critical client mission activities of this contract. The logistics and property manager is specifically accountable for proactively identifying, analyzing, and correcting systemic performance concerns, and for providing structured performance briefings to the program manager and business group vice president to ensure sustained contract compliance and mission readiness.</p>
<h4>Duties</h4>
<ul>
<li>Ensure proper material controls are in place, and operations are following established scope of work (SOW), standard operating procedures (SOP), and occupational health and safety administration (OSHA) standards.</li>
<li>Establish and maintain department performance baselines and key performance indicators (KPIs) for all logistics and property functions; conduct monthly trend analysis to proactively identify and address performance degradation before it impacts the embassy mission at BEC.</li>
<li>Ensure equipment and material shipments are actively tracked and provide timely updates to program management, operations, construction, and other stakeholders as required to ensure all delivery delays are monitored and adjusted for.</li>
<li>Review status of projects and budgets; manage schedules and prepare status reports to brief program stakeholders of performance, compliance, and anticipated gaps.</li>
<li>Proactively escalate emerging performance risks and negative trends to the project manager and business group vice president through structured weekly and monthly briefings, ensuring leadership visibility and enabling timely corrective intervention.</li>
<li>Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Collect, analyze, and summarize data for report preparation and submit written reports.</li>
<li>Prepare and deliver structured quarterly performance briefings to the project manager and business group vice president covering KPI status, trend analysis, corrective actions in progress, workforce performance metrics, and forecasted risks to logistics operations at BEC.</li>
<li>Conduct formal root cause analysis (RCA) for recurring logistics failures or chronic performance shortfalls; develop, implement, and track written corrective action plans (CAPs) with defined milestones, responsible parties, and completion timelines; report CAP status to program management at defined intervals.</li>
<li>Direct the work of a diverse employee population assigned to the program.</li>
<li>Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.</li>
<li>Identify chronic under-performance within the department workforce; develop and execute performance improvement plans (PIPs) with documented benchmarks, supervisory oversight, and outcome tracking to restore performance standards and prevent recurrence.</li>
<li>Ensure that common supplies, materials, equipment, and services are procured from local and regional supply markets to the maximum extent practicable.</li>
<li>Maintain effective, timely, and respectful communication and interaction with other employees and managers and support other organizations.</li>
<li>Additional tasks and special projects as assigned.</li>
</ul>
<h4>Required experience</h4>
<ul>
<li>Minimum acceptable experience level: ten (10) years’ progressive experience, including staff management, in a high volume, multi-unit receiving/inventory or supply management environment.</li>
<li>Demonstrated ability to achieve high standards of customer service while representing the company to customers.</li>
<li>Demonstrated experience establishing, implementing, and managing formal performance improvement programs that address department deficiencies, restore contract compliance, and sustain corrected performance over time.</li>
<li>Experience with supply chain management (SCM) systems particularly in relation to accurate inventory management.</li>
<li>Experience developing, implementing, monitoring, evaluating, and driving the adoption of logistics processes as prescribed in the operations plan.</li>
<li>Experience working independently with various functions and disciplines of supply chain and operations.</li>
<li>Experience with business intelligence and data analysis, and research using the MS Office suite of programs.</li>
</ul>
<h4>Knowledge, skills, and abilities</h4>
<ul>
<li>Knowledge of all principles and processes involved in operating and supporting supply chain functions at a large-scale overseas facility.</li>
<li>Knowledge of the FAR and industry leading practices regarding government property. Ability to clearly and concisely articulate services/requirements in writing.</li>
<li>Successful management of multiple sites in geographically dispersed locations operating in an environment of constant change.</li>
<li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li>
<li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast-paced and constantly changing environment.</li>
<li>Ability to develop, monitor, and present department performance metrics using data-driven methods; demonstrated experience conducting trend analysis and presenting findings with actionable recommendations to senior program leadership (PM and VP level).</li>
<li>Knowledge of corrective action plan (CAP) development, implementation, and tracking methodologies applicable to government property and logistics programs operating under FAR-based contracts in high-security, overseas environments.</li>
</ul>
<h4>Education</h4>
<ul>
<li>A high school diploma or GED.</li>
<li>An undergraduate degree is preferred but can be replaced with additional years of business administration, operations, supply chain management, government property administration, or a similar discipline preferred.</li>
</ul>
<h4>Licenses and certifications</h4>
<ul>
<li>Valid drivers’ license from home of record.</li>
<li>NPMA certification or ability to obtain within one year – CPPA (Certified Professional Property Administrator).</li>
</ul>
<h4>Desired qualifications</h4>
<ul>
<li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li>
<li>Experience working with Amentum.</li>
<li>Experience working with MAXIMO and/or AMRO systems.</li>
</ul>
<h4>Security and other requirements</h4>
<ul>
<li>Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Expert professional, oral and written English communication skills to present, facilitate, and disseminate information.</li>
<li>Successfully complete and pass the medical and dental examinations as required for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li>
</ul>
<h4>Other responsibilities</h4>
<ul>
<li><strong>Safety:</strong> Enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. Each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li>
<li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. Each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand their quality management and customer satisfaction responsibilities.</li>
<li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.</li>
</ul>
<h4>Working and living conditions</h4>
<p>This position is in an austere environment with harsh and dangerous conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p>
<p>Work schedules are a minimum of six days per week and ten hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>
Iraq - Baghdad
<p>About the job</p><p> </p><p>Job Purpose</p><p>The PSD Manager focuses on preserving the patient’s continuous satisfaction through the daily running and management of the center using the PSD’ resources effectively. PSD Manager ensures that calls are answered by agents within agreed times scales in an appropriate manner and ascertain that insured patients get quality health care at an optimal cost.</p><p> </p><p>Duties & Responsibilities</p><p>1. Daily Duties</p><p>• Distribute daily tasks and duties to the PSD Officers</p><p>• Prepare the staff shifts schedules as well as schedules during holidays</p><p>• Supervise and ensure that all calls and complaints at the Call Center department are answered professionally and within service level</p><p>• Answer inbound calls as well as assist customers who have specific inquiries which may range from coverage questions, network location, eligibility, medical inquiries, etc…</p><p>• Monitoring Cisco dashboard and Key Performance indicators to track the call center workflow</p><p>• Monitor media posts concerning the healthcare scheme and services provided to answer callers’ inquiries</p><p>2. Patients’ Support</p><p>• Escalate complicated eligibility requests that cause patient dissatisfaction with the objective of enhancing and facilitating the delivery of healthcare services</p><p>• Understand all relevant procedures and guidelines to assure the optimal and timely delivery of healthcare services to patients</p><p>3. Providers’ Helpdesk</p><p>• Identify systems related problems from feedback of providers (i*Care users)</p><p>• Give support to Providers concerning eligibility difficulties ranging from defaulting equipment to document collection</p><p>4. Complaint Handling</p><p>• Facilitate resolution of complaints/requests for Patients and Providers</p><p>• Respond to suggestions, complaints and compliments submitted by patients and providers and offer positive support to involved staff</p><p>• Gather, analyze and report daily complaints. Determine reoccurrences and take corrective action</p><p>• Participate in committees, work groups, and/or process improvement teams which improve patient satisfaction</p><p>5. Processes and Procedures:</p><p>• Ensures compliance with GlobeMed procedures and practices associated with the patient</p><p>• Communicate in a timely manner on any administrative changes at the providers that may affect GlobeMed procedures and send immediate notifications to the concerned department about relocation of key employees and/or change in management of these providers</p><p>• Assist with System Requirements Analyses</p><p>6. Working Conditions</p><p>• Monitor Call Center Agents moral and improve the work environment</p><p>• Call Center Manager is expected to report to work during weekends and/or holidays depending on his/her availability</p><p> </p><p>Skills/Qualifications</p><p>Requirements</p><p>A degree in General Medicine</p><p>Minimum 7 years of experience in Customer Service Position, 2 of which in a Call Center environment</p><p>Possess good computer knowledge and technological skills including familiarity with CRM Solutions</p><p>Proficiency in English and Arabic</p><p>Sound knowledge in all MS Office Suites</p><p> </p><p>Other Skills/Abilities</p><p>Ability to handle a heavy call volume, work in a fast-paced environment, and deal well with stress</p><p>Quickly recognize the signals of a disgruntled customer and respond in a calm manner</p><p>Display dependability by being able to follow instructions as well as take responsibility for his/her own actions</p><p> </p><p>Possess Supervisory skills required to manage the call center team while facilitating daily operations.</p>