Social Media Marketing Jobs

<p>Lead design initiatives for Zain Cash campaigns, ensuring high-quality and brand-aligned output. Maintain a consistent visual identity across digital, social media, offline, and internal communications. Turn marketing and business objectives into engaging visual concepts. Guide junior designers and maintain creative quality standards. Stay updated on design, digital, and fintech trends to drive creative innovation.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Graphic Design, Multimedia, or a related field. 2 3 years of relevant experience in multimedia design. Advanced skills in Adobe Photoshop, Illustrator, After Effects, and Premiere Pro. Proficiency in AI-powered creative tools. Experience with 3D tools such as Blender or Cinema 4D. Strong video editing, motion graphics, and post-production skills. Ability to manage multiple projects and meet dead</p>

<br>Tearfund is seeking a motivated Project Assistant to support the implementation of its Iraq programme within a consortium project.<br>In coordination with the Programme Quality Director (PQD) and Project Coordinator, to support the implementation of Tearfund's project and liaison with consortium partners to ensure timely delivery, effective monitoring, and compliance with Tearfund Quality Standards in support of the Iraq Strategy.<br>Are you passionate about supporting humanitarian and development projects that create meaningful impact? Do you have strong organizational skills, attention to detail, and the ability to work collaboratively with partners and multiple stakeholders? If so, this role offers an exciting opportunity to contribute to our Iraq programme by supporting project coordination, partner engagement, compliance, and monitoring activities.<br>This is an excellent opportunity for a motivated professional who is committed to operational excellence, partnership strengthening, and delivering high-quality project outcomes<br><b><br>The ideal candidate will have:<br></b>• Bachelor's degree in a relevant field (Development Studies, Social Sciences, Gender Studies, Economics, Business<br>• Experience in an administrative, office support, or project support role.<br>• Strong organizational skills, with the ability to maintain filing systems and keep project records accurate and up to date.<br>• Proficiency in IT skills, specifically Google Workspace (Gmail, Docs, Sheets) and MS Office (Excel).<br>• Excellent written and verbal communication skills in Arabic and English.<br>• Ability to work effectively in a team, follow instructions, and meet deadlines.<br>• A proactive approach to assisting with daily project tasks.<br>The ideal candidate should also have:<br>• Up to 2 years of experience in project support, coordination, or humanitarian/development work<br>• Experience of reporting, coordination, or stakeholder engagement<br>• Exposure to budgeting/ reporting<br>• Engaging with a variety of stakeholders and sharing learning<br>• Prior experience with international humanitarian organization<br>• Ability to learn new software and reporting tools quickly.<br>• Good coordination and teamwork skills<br>• Ability to manage multiple tasks and meet deadlines<br>• Good IT skills<br>• Very good interpersonal and negotiation skills<br>• Fluent in spoken and written Arabic<br>• Excellent spoken and written English<br><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Terms of Reference (ToR):</span> Production of video and outreach materials</p><br> <p><span>Location:</span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Erbil and Ninewa</p><br> <p><span>Assignment Date:</span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;until 31 Dec 2026</p><br> <p><span>Contract Type:</span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Short-term service</p><br> <p><span>Objective</span></p><br> <p>NP Iraq is looking for a freelance multimedia expert with the aim to produce visual and outreach products, including shorter videos for social media and a documentary, on the 10 years of work in Iraq. The aim of this documentation is to shed light on stories of impact, learnings, and provide visually appealing materials on examples of the application in the Ninewa context of NP’s methodology – UCP (Unarmed Civilian Protection) while telling the story of how this application has adapted to the different phases on the context as it shifted from crisis emergency mode to stabilisation mode.</p><br> <p><span>Scope of Work</span></p><br> <p>The multimedia expert will be expected to do the following (but not limited to):</p><br> <ol> <li>Preparation and consultations with NP Iraq programme team to scope the range of interviews and agree on workplan and the needed support from NP.</li> <li>Independently conduct community visits to Ninewa for conducting and recording interviews with stakeholders, insuring collecting informed consent from community members, asking agreed-on questions (which will be prepared in advance with the NP team) as well as the necessary follow-up questions. The expert is expected to work fully independently in these visits while ensuring that the collected material is as comprehensive as needed.</li> <li>Independently produce a documentary and short clips of human stories and interviews, based on agreed workplan and in alignment with NP’s global communication policies and regulations.</li> <li>Written outputs contributions after review of interviews and collected materials, in the form of blogs, case studies, briefs or others. Outputs will be designed in audience-appropriate formats for dissemination among private and institutional donors, practitioners, policymakers, Iraqi communities, and researchers.</li> <li>Adapt and amend material upon review and feedback from NP team as needed.</li> <li>Any other tasks as needed according to discussions and as agreed on in advance.</li> </ol> <p><span>Deliverables</span></p><br> <ol> <li>Workplan with detailed timeline and outputs.</li> <li>Conduct and record video interviews. (the applicants are expected to use their own equipment)</li> <li>Draft and suggest written outreach materials in the form of blogs, human stories, or social media posts.</li> <li>Raw material of high-quality visuals capturing interviews and photos from the Programme and former staff, as well as from programme participants and volunteers.</li> <li>Final versions of a documentary and ready-to-publish clips with subtitles to English and local languages. Exports to include: <ol> <li>Without captions, graphics, or music (but include audio native to the video file)</li> <li>Export with everything but captions</li> <li>Export of everything/full package.</li> </ol> </li> <li>Contribution to internal team consultation sessions.</li> </ol> <p><span>Timeline</span></p><br> <ul> <li>all filming needs to be completed<br>by<span> 31 December, 2026.</span></li> </ul> <p><span>Required Qualifications</span></p><br> <ul> <li>Track record (ie a portfolio with at least three applicable video examples) of producing high quality documentaries on issues related to human rights, humanitarian issues, civil society, or any other topics of humanitarian nature.</li> <li>The consultant or the team need to include at least one expert with qualifications in journalism, communications, film, video production, or related fields.</li> <li>Ability to articulate and extract human stories in different forms (written, clips, or social media content).</li> <li>Fluency in English and Arabic is a must. Kurdish (Kurmanji or Sorani) desired but not mandatory.</li> <li>Ability to independently travel within Iraq (mostly Erbil and Ninewa governorates) and grant the required movement clearances.</li> </ul> <p><span>Ethical and Safeguarding Commitments</span></p><br> <p>The consultant is expected to adhere strictly to NP’s policies. Consent must be informed and freely given, and content must respect the dignity, safety, and agency of the participants and any community members filmed.</p><br> <p><span>Application Process:</span></p><br> <ul> <li>Candidates meeting the above requirements are requested to submit<span> the following through our website:</span> <ul> <li><span>Portfolio and CV(s) of the consultant – if a firm or a team is applying, include production team CVs.</span></li> <li><span>Technical offer</span></li> <li><span>Financial offer</span></li> </ul> Incomplete applications will not be considered.</li> <li>Cost estimation should also be included, along with estimated timeframe for submission of outputs.</li> <li>The closing date for applications is <span>Wednesday, </span><span>30 Sep 2026.</span><br></li> <li>Candidates may be selected before the closing date; apply early.<br></li> </ul> <p><span>SPECIAL NOTICE</span></p><br> <p>Nonviolent Peaceforce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.</p><br> <p>Nonviolent Peaceforce acknowledges the duty of care to safeguard and promote the welfare of employees, contractors, volunteers, interns, communities we work with, and other stakeholders and is committed to ensuring safeguarding practice reflects statutory responsibilities and government guidance and complies with best practices in the Humanitarian and Development sector. NP expects all staff and volunteers to share this commitment through our code of conduct. We prioritise ensuring that only those who share and demonstrate our values are recruited to work for us.</p><br> <p>The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.</p><br> <p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. NP also participates in the&nbsp;<span>Inter</span>&nbsp;<span>Agency Misconduct Disclosure Scheme.</span>&nbsp;In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.</p><br> <p><span>NO FEE &nbsp;</span></p><br> <p><span>We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check whether the role you are interested in is posted</span>&nbsp;<span><span>here</span></span>&nbsp;<span>on our website.</span></p><br> </div>

<p>Own and evolve the ZainCash visual identity logo system, typography, colour, imagery, and tone of voice and keep brand guidelines current Art-direct campaigns end to end: concepts, key visuals, and rollout across digital, product, offline, and events Design and oversee production of marketing assets social creative, motion graphics, presentations, and print Direct the visual side of video and podcast content: treatments, thumbnails, short-form clips, and editing standards Brief, review, and raise the quality bar for work from in-house designers, agencies, and production partners Write and review copy: captions, announcements, and campaign messaging</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years in design, brand, or creative marketing, including 2+ years leading a team</li><li>Strong portfolio of brand and campaign design work (required)</li><li>Expert in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and Figma</li><li>Experience building or refreshing brand guidelines and design systems</li><li>Experience art-directing shoots and managing creative agencies and production budgets</li><li>Excellent written and verbal communication in Arabic and English</li><li>Fintech or tech experience, and a feel for MENA social and content trends, are a strong plus</li></ul>

<p>Responsible for Asiacell s Digital strategy from conceptualization to execution. Owning and managing the Digital care user engagement platform. Implementation, adoption and operation of the Digital Care framework and involves coordination/working closely among interdisciplinary teams towards the successful implementation of each component ; with focus on the Customer Care unit to increase Social direct messaging reachability, management of Chat bot implementation and updates to capture and convert high traffic inquiries and complaints via chat bot and social direct messaging. Responsible for the adoption of new technologies to help achieve digital growth strategy and coming up with futuristic and innovative ideas to implement in Asiacell s digital channels. Responsible to manage and drive digital monthly active users and engagement leveraging on MAU s to increase revenue generating transactions that are performed by users and increase the revenue Owns Asia cell s mobile app channel Owns and governs the Mobile app enhancement and enrichment strategy Modification, correction and enhancement of User experience and User interface to meet the latest trends Manages the releases of Android, IOS and Huawei store rules to accommodate the app changes Enhancement and enrichment of digital service catalogue in the mobile application Enhancement of customer journey to boost the care interactions done via digital channels Enhances UX/UI to boost the ability to find information quickly by customers Implementation of Progress web applications to serve customers in Chat and help features Owns the user growth platform implementation and maintenance (Similar to CleverTap, Appsflyer..etc) Mapping the customer to the correct channels to improve efficiency Retention of existing digital channel users Monitor missing functionalities and features which are available in non-digital world and migrate them to digital channels Owns the push notification calendar Owns and manages the Digital User Engagement platform Maintain and update the events to the digital user engagement platform and automate 100% of user interactions via Push, In App Push communication channels Increase In App purchases to drive more revenue generating transactions coming from digital channels Work closely with Online Support (Customer Care Team) to increase and drive traffic from conventional to digital communication channels Manage the Online Chat/In App Chat implementation and integration with Contact Centre system and SDK s Own the chat bot workflow implementation and changes Chat bot implementation into social media care channels Introduce AI measurements of channel health and underlying system issues (Firebase Performance Management SDK)Implementation of new technologies to help achieve digital growth strategy</p><p><strong>Desired Candidate Profile</strong></p><p>Degree or equivalent in IT or relevant field Experience in telecommunication or Digital services sector Behavioural Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change Technical Competencies: Digital CX Technologies &amp; Trends Digital care Digital channel management (commercial aspects) Business English</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish (Spoken, Reading and writing) and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>

<p>Tearfund is seeking an experienced and collaborative Project Coordinator to join our team in Iraq and play a key role in coordinating the delivery of our portfolio within a consortium project. This is an exciting opportunity for a committed professional who is passionate about influencing change, driving high-quality project implementation, and ensuring impactful partnerships in alignment with Tearfund's Country Strategy.</p><p>To coordinate and manage Tearfund's portfolio within a consortium project and manage Tearfund's partner, in coordination with the Programme Quality Director (PQD), ensuring effective design, assessment and monitoring of partner projects in support of the delivery of Tearfund's Strategy for Iraq while ensuring projects reflect Tearfund Quality Standard commitments.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A University Degree in a relevant discipline (e.g., Development, Social Sciences, Gender Studies, Economics, Business, or other discipline relating to Livelihoods and resilience or a humanitarian-related field).</li><li>A minimum of 5 years experience in a similar role, specifically in managing Public Private Partnership.</li><li>Very strong experience in resilience and livelihoods programming at both strategic and operational levels</li><li>Demonstrated experience in integrating gender and diversity issues into programmes</li><li>Project cycle management experience, including strategic planning, budgeting, reporting, monitoring &amp; evaluation</li><li>Demonstrated experience in partnership management and providing support to partner organisations.</li><li>Proven ability to coordinate project implementation and track deliverables against work plans.</li><li>Experience in managing documentation, budgets, and project data to ensure high-quality reporting.</li><li>Experience in delivering training or mentoring colleagues or partners in good project practices.</li><li>Prior experience with international humanitarian organizations</li></ul><p>The ideal candidate should also have:</p><ul><li>Strong coordination, influencing, and relationship-building skills for working with staff and partners.</li><li>Strong interest in Gender and Women's Economic Empowerment programs</li><li>Excellent analytical and problem-solving skills, capable of addressing programmatic challenges.</li><li>Ability to communicate ideas in a culturally-sensitive manner and conducive to their practical application especially in similar contexts</li><li>Ability to adapt and work within a multicultural, multilingual and multidisciplinary environment</li><li>Excellent report writing and facilitation skills.</li><li>Excellent written and verbal communication skills in Arabic and English.</li><li>Ability to work in a fast-moving environment and comfortable with constant change.</li><li>Strong organisational and administrative skills.</li><li>Strong IT skills (Google Workspace, Excel, etc.).</li><li>Excellent interpersonal and negotiation skills.</li><li>Fluent in spoken and written Arabic</li><li>Excellent spoken and written English</li><li>Very good interpersonal and negotiation skills</li><li>Mentoring and coaching skills</li></ul>

<p><br></p><p>Role Purpose Zain Iraq is actively recruiting to hire a Growth and Engagement Expert - Digital Platforms owns the operational execution of Zain s marketing technology and engagement stack, and all of the acquisition and lifecycle activity that runs on it. The role is responsible for turning platform investment into commercial output: designing and launching trigger-based lifecycle journeys, running acquisition campaigns across digital properties, and moving the numbers that matter monthly active users, retention, and direct monetization. This is an execution ownership role; it owns the engagement stack and the campaign activity running through it.</p><p>Responsibilities • Own the day-to-day operation, configuration and administration of customer engagement stack across digital platforms. • Exploit the full capability of the engagement stack, comprehensively activating its functionality. • Maintain integration health between engagement, attribution and analytics platforms, escalating breaks that affect campaign targeting or measurement. • Manage platform and vendor relationships operationally, including support escalation and awareness of upcoming capability. • Design, build and launch personalized, trigger-based lifecycle journeys across owned channels. • Own the engagement calendar across digital platforms, sequencing activity to avoid message fatigue and channel conflict. • Build and maintain audience segments for targeting, using the audience data and definitions provided by the analytics team. • Run onboarding, activation, retention, reactivation, and win-back programs, and iterate them on performance rather than on assumptions. • Own the acquisition strategy for digital platforms, setting channel priorities, targets and budget logic against acquisition cost and quality of acquired users. • Hold paid media performance to account, working through internal coordination and agency partners, and directing budget reallocation on attribution evidence. • Own app store optimization, including metadata, creative, and store conversion performance. • Use attribution data to assess channel and campaign performance, and act on what it shows. • Own the growth targets for digital platforms, including monthly active users, retention, churn reduction and conversion. • Identify and execute monetization opportunities across digital platforms, from campaign-led conversion through to offer promotion. • Maintain an experiment backlog with defined success criteria and run tests to settle questions. • Report campaign and channel performance in commercial terms, with the recommendation for the next cycle attached. • Work with the analytics team to align campaign measurement to the platform measurement framework. • Work with product owners and the product designers so that in-product engagement requirements are specified and built rather than worked around. • Coordinate with wider marketing functions so campaign activity stays consistent with brand standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business, Communications, Statistics, or a related discipline.</li><li>5+ years of experience in Growth Marketing, CRM, Lifecycle Marketing, and Digital Acquisition for mobile apps and web platforms.</li><li>Proven expertise in marketing automation, customer segmentation, customer journeys, paid acquisition, mobile attribution, and App Store Optimization (ASO).</li><li>Strong hands-on experience with platforms such as MoEngage, Braze, CleverTap, Adjust, AppsFlyer, Google Ads, Meta Ads, and TikTok Ads.</li><li>Demonstrated ability to drive user growth through data-driven experimentation, budget optimization, and performance analysis using key metrics such as CPA, LTV, and ROI.</li><li>Excellent campaign planning, creative briefing, and commercial decision-making skills, with experience in high-volume consumer businesses such as telecom, fintech, or e-commerce.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We re looking for a Admin to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What's On Your Plate?</p><ul><li>Maintain and organize marketing files, documents, and databases.</li><li>Collaborate with designers and the marketing team to task, review, and manage marketing comms, ensuring they align with campaign goals and brand guidelines.</li><li>Track campaigns timelines, deadlines, and deliverables to ensure timely completion.</li><li>Liaise with internal departments and external suppliers to facilitate project execution.</li><li>Process invoices, quotation, and Debit notes related to marketing activities.</li><li>Compile and analyze data to support marketing strategies and decision-making.</li><li>Generate and distribute regular marketing reports to track the effectiveness of campaigns.</li><li>Raising Purchase Orders (Regulars &amp; Promotion) in the system and sending it to suppliers</li><li>Update Internal database with order details (dates, vendors, quantity) and the suppliers details</li><li>Track Orders and ensure timely delivery.</li><li>Communicates with the supplier and with the operations team in regards with the LPO/Delivery</li><li>Generating and Sending Admin reports (Active Items, Customer Orders, Weekly Cost Update, Pepsi Data Sharing, QFA sales report, Purchase Order MTD)</li><li>Sending Monthly Data Sharing to suppliers</li><li>Checking the images in Talabat App weekly and uploading the ones that are missing</li><li>Changing the barcodes, cost price and description as per operation s request</li><li>Updates the google sheet for all the changes in barcodes, price and description.</li><li>Maintains the country s Assortment/Google File</li><li>Printing and stamping of documents</li><li>Ad hoc related tasks as per managers request</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have at least 3+ years of experience within data recording and the administrative field</p><p>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p><p>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</p><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><p>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>About Zaincash</strong> </p> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq. </p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.</li> <li>Escalate unresolved or complex issues to the relevant department and follow up until closure.</li> <li>Maintain detailed and accurate records of customer interactions, transactions and complaints.</li> <li>Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.</li> <li>Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li> <strong>Education:</strong> Bachelor s degree in Business Administration or relative field.</li> <li> <strong>Languages:</strong> Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.</li> <li> <strong>Availability:</strong> Ability to work on a shift rotation.</li> <li> <strong>Experience:</strong> Minimum of 1 year experience in customer service or a related field</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>

<p>The technical advisor is responsible for the technical leadership, strategic direction, and operationalization of the community-based psychosocial support and community-based initiatives within their pillar. S/he actively drives the pillar s progress by aligning strategy and objectives with community-specific needs. Working with program and project managers across SEED, they apply their thematic expertise to lead intervention design and planning, and support implementation of group and community activities. They ensure that all psychosocial support and community development activities are technically sound, culturally appropriate, and effectively designed to meet SEED s strategic goal of engaging and empowering communities. Core functions include creating or updating curricula and materials for community and group-based activities; training and equipping staff to deliver the curricula, and providing ongoing technical support to staff; creating robust MEAL systems to review impact and community feedback; and supporting program teams to implement the engagements. This position will lead the Child, Adolescent, and Youth Engagement thematic pillar which supports children, adolescents, and youth to grow in safe and protected environments, allowing them to build their skills and identity, and actively participate as resilient, engaged contributors to their families and communities. It promotes healthy development and empowerment through structured life skills education, youth-led community action, civic engagement, and leadership development, integrating arts and sports to facilitate positive transitions to adulthood.</p><p><b>Specific Tasks:</b></p><p>Technical Leadership, Program Planning and Design, and Innovation (40%)</p><ul><li>Serve as the technical authority for the thematic pillar, providing technical and programmatic leadership for the design and implementation of all associated curricula and implementation standards.</li><li>Translate SEED s broad strategic goals and objectives into actionable interventions and engagements.</li><li>Serve as the primary technical advisor for cross-unit initiatives for this pillar integrating best practices into all organizational programs and strategies.</li><li>Lead the creation of SOPs, policies, and guidance documents regarding PSS implementation, community engagement, and accountability standards for this pillar.</li><li>Collaborate closely with other technical advisors to synchronize strategies, share best practices, and co-design technical tools that drive the unit s objectives.</li><li>Work closely with program managers to bridge the gap between technical design and operational feasibility/implementation.</li><li>Regularly assess the product portfolio to identify opportunities for new implementations or expansion into new geographic areas.</li><li>Lead the design and development of new tools, curricula, facilitator manuals, and programmatic materials tailored to community needs, ensuring child-friendly, age-appropriate, and trauma-informed approaches are maintained across all pertinent interventions</li><li>Ensure all technical products are culturally sensitive, contextually relevant, and consistent with SEED s strategic objective.</li><li>Provide data-driven basis for program planning and design through technical reports and briefs that reflect the progress and challenges of the thematic pillar.</li></ul><p>Capacity Building and Technical Supervision (30%)</p><ul><li>In close collaboration with other Technical Advisors, as well as pertinent colleagues from external departments, lead on ensuring PSS Staff Onboarding Package is updated, relevant and fit for purpose.</li><li>Coordinate with the PSS &amp; Community Development Unit to ensure all PSS Staff (coordinators, facilitators, mobilisers and other staff as requested) have been properly onboarded, and refresher support is provided as required.</li><li>Provide technical advice to support program development and implementation to ensure maximum impact and consistency to program/project managers and Program Development and Management Unit.</li><li>Lead or support (as appropriate) the development and revision of PSS Curricula, including the creation of all materials, facilitator manuals and training materials</li><li>Ensure PSS Staff are fully trained and equipped to deliver SEED s thematic curricula with high quality, through direct provision of training, Training of Trainers, and support to dedicated trainers as appropriate.</li><li>Contribute to the development / refinement of tools and guidance for coaching and technical supervision to PSS Staff.</li><li>Provide / support in the provision of regular technical supervision and coaching, to maintain staff well-being, high-quality session delivery and consistency across the pillar to support PSS Staff in the field.</li></ul><p>Monitoring, Evaluation, Accountability, and Learning (20%)</p><ul><li>Support in the review and revision of SEED Standard Indicators aligned with this pillar, including articulating and defining indicators, and identifying / developing appropriate means of verification for their measurement, and support as necessary in results analysis</li><li>Collaborate closely with MEAL to conduct comprehensive community needs assessments and ensure all findings directly shape program planning and design.</li><li>Contribute to / lead on (as appropriate) the design and implementation of monitoring and evaluation (M&amp;E) frameworks and data collection tools to rigorously track the progress, outcomes, and long-term impact of the pillar s interventions.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Essential Criteria:</strong></p><p><strong>Education and Experience</strong></p><ul><li>Required: Bachelor s degree in Child Development, Developmental Psychology, Social Work, or Public Health, or a related social science field with at least 5 years of progressive experience in technical leadership or advisory roles.</li><li>Highly Preferred: Master s degree in a relevant field with at least 3 years of experience in a technical leadership capacity.</li><li>Proven experience in the humanitarian or development sector, with a specific technical focus on youth-centered and/or child protection programming.</li><li>Demonstrated experience in strategic program design and providing technical supervision to multi-disciplinary teams.</li><li>A proven track record of building staff capacity through the design and delivery of training, coaching, and mentorship.</li><li>Proven track record of supporting and partnering with government and non-government agencies, with the ability to communicate effectively on sensitive topics.</li></ul><p><strong>Technical Expertise</strong></p><ul><li>Deep technical knowledge of child and adolescent development, child protection, youth leadership, social norm change, and rights-based programming.</li><li>Expert-level experience in curriculum development and creating culturally sensitive tools (SOPs, guidance notes, and training manuals).</li><li>Strong background in psychosocial support and community development; experience in social cohesion and social and behavioral change initiatives is an asset.</li><li>Proficiency in designing MEAL frameworks, conducting needs assessments, and utilizing data to refine technical interventions.</li></ul><p><strong>Context and Skills</strong></p><ul><li>Experience working in humanitarian and/or development settings is a must.</li><li>Specific experience in the Middle East, particularly Iraq or the Kurdistan Region, is a significant asset.</li><li>Exceptional written and verbal English skills are required; proficiency in Kurdish (Sorani) and/or Arabic is highly desirable.</li><li>Organizational skills and advanced proficiency in Google Workspace and other digital tools.</li><li>Deep commitment to SEED s mission, values, and ethical standards, including a strong understanding of Do No Harm principles.</li><li>Demonstrated commitment to gender equality and inclusive programming.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire a Growth and Engagement Expert - Digital Platforms owns the operational execution of Zain’s marketing technology and engagement stack, and all of the acquisition and lifecycle activity that runs on it. The role is responsible for turning platform investment into commercial output: designing and launching trigger-based lifecycle journeys, running acquisition campaigns across digital properties, and moving the numbers that matter monthly active users, retention, and direct monetization. This is an execution ownership role; it owns the engagement stack and the campaign activity running through it.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Own the day-to-day operation, configuration and administration of customer engagement stack across digital platforms.</span></p><br></li><li><p><span>Exploit the full capability of the engagement stack, comprehensively activating its functionality.</span></p><br></li><li><p><span>Maintain integration health between engagement, attribution and analytics platforms, escalating breaks that affect campaign targeting or measurement.</span></p><br></li><li><p><span>Manage platform and vendor relationships operationally, including support escalation and awareness of upcoming capability.</span></p><br></li><li><p><span>Design, build and launch personalized, trigger-based lifecycle journeys across owned channels.</span></p><br></li><li><p><span>Own the engagement calendar across digital platforms, sequencing activity to avoid message fatigue and channel conflict.</span></p><br></li><li><p><span>Build and maintain audience segments for targeting, using the audience data and definitions provided by the analytics team.</span></p><br></li><li><p><span>Run onboarding, activation, retention, reactivation, and win-back programs, and iterate them on performance rather than on assumptions.</span></p><br></li><li><p><span>Own the acquisition strategy for digital platforms, setting channel priorities, targets and budget logic against acquisition cost and quality of acquired users.</span></p><br></li><li><p><span>Hold paid media performance to account, working through internal coordination and agency partners, and directing budget reallocation on attribution evidence.</span></p><br></li><li><p><span>Own app store optimization, including metadata, creative, and store conversion performance.</span></p><br></li><li><p><span>Use attribution data to assess channel and campaign performance, and act on what it shows.</span></p><br></li><li><p><span>Own the growth targets for digital platforms, including monthly active users, retention, churn reduction and conversion.</span></p><br></li><li><p><span>Identify and execute monetization opportunities across digital platforms, from campaign-led conversion through to offer promotion.</span></p><br></li><li><p><span>Maintain an experiment backlog with defined success criteria and run tests to settle questions.</span></p><br></li><li><p><span>Report campaign and channel performance in commercial terms, with the recommendation for the next cycle attached.</span></p><br></li><li><p><span>Work with the analytics team to align campaign measurement to the platform measurement framework.</span></p><br></li><li><p><span>Work with product owners and the product designers so that in-product engagement requirements are specified and built rather than worked around.</span></p><br></li><li><p><span>Coordinate with wider marketing functions so campaign activity stays consistent with brand standards.</span></p><br></li></ul> <br> <br><br> Education, Experience, and Competencies <br> <p><span>Education</span></p><br><ul><li><p><span>Bachelor’s degree in Marketing, Business, Communications, Statistics, or a related discipline.</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>5+ years of experience in Growth Marketing, CRM, Lifecycle Marketing, and Digital Acquisition for mobile apps and web platforms.</span></p><br></li><li><p><span>Proven expertise in marketing automation, customer segmentation, customer journeys, paid acquisition, mobile attribution, and App Store Optimization (ASO).</span></p><br></li><li><p><span>Strong hands-on experience with platforms such as MoEngage, Braze, CleverTap, Adjust, AppsFlyer, Google Ads, Meta Ads, and TikTok Ads.</span></p><br></li><li><p><span>Demonstrated ability to drive user growth through data-driven experimentation, budget optimization, and performance analysis using key metrics such as CPA, LTV, and ROI.</span></p><br></li><li><p><span>Excellent campaign planning, creative briefing, and commercial decision-making skills, with experience in high-volume consumer businesses such as telecom, fintech, or e-commerce.</span></p><br></li></ul><p><b><span>COMPETENCIES</span></b></p><br><p><b><span>Behavioral</span></b></p><br><ul><li><p><span>Analytical Thinking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Initiative</span></p><br></li><li><p><span>Teamwork</span></p><br></li><li><p><span>Communication and Presentation</span></p><br></li><li><p><span>Attention to Detail</span></p><br></li></ul><p><b><span>Technical</span></b></p><br><ul><li><p><span>Data Analysis and Insights</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Project/Program Management</span></p><br></li><li><p><span>Business Modelling and Analysis</span></p><br></li><li><p><span>IT User Support</span></p><br></li><li><p><span>Strategic Planning</span></p><br></li></ul><p><b><span>IDE Competency</span></b></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Post job openings across various platforms and job boards.<br> Collaborate with departments to understand hiring needs and assist in the recruitment process.<br> Negotiate job offers and coordinate with candidates to finalize terms.<br> Maintain and update the employee database to ensure accuracy and reliability of information.<br> Manage contracts, job offers, and HR-related documentation with attention to detail.<br> Support HR team activities, including responding to employee inquiries and assisting with administrative tasks.<br> Assist in preparing and disseminating internal communications related to recruitment and HR matters.<br> Support the team in organizing internal events, meetings, and employee engagement activities.<br> Ensure confidentiality and professionalism in handling sensitive employee information.<br> Help solve problems related to HR processes and candidate issues.<br> Manage time efficiently to meet deadlines and handle multiple tasks effectively.<br> Bachelor’s degree in Human Resources, Business Administration, or a related field.<br> 1–2 years of dedicated experience in Recruitment or Talent Acquisition.<br> Experience Using ATS systems.<br> Strong knowledge of HR practices and labor laws.<br> proficiency in using LinkedIn Recruiter platform to source suitable candidates and create Pipelines.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We’re looking for an experienced PR &amp; Communications Manager to lead key client accounts, communication strategies, team performance, and account growth.<br> This is a leadership role , reporting directly to the CEO.<br> You’ll own some of our most important client relationships and lead the team responsible for delivering high-quality communications work.<br> Key Responsibilities Lead and manage key client relationships and act as their senior communications counterpart.<br> Develop communication strategies, positioning, messaging, campaigns, and crisis communication plans.<br> Lead and mentor the account and communications team.<br> Review and maintain the quality of Arabic, Kurdish, and English communications.<br> Manage campaigns, launches, events, and announcements from planning through delivery.<br> Oversee timelines, budgets, vendors, reporting, and overall client satisfaction.<br> Support the CEO in proposals, pitches, and new business opportunities.<br> What We’re Looking For 5–7 years of experience in PR or communications.<br> Proven experience leading client accounts and teams ; agency experience is strongly preferred.<br> Excellent written and spoken Arabic and English ; Kurdish is a plus.<br> Strong ability to manage multiple accounts and deadlines while maintaining quality.<br> Confident in senior client meetings, presentations, and crisis situations.<br> Strong understanding of Iraq’s media, cultural, and business landscape .<br></span> </div>

<p>Tearfund is seeking an experienced and collaborative Project Coordinator to join our team in Iraq and play a key role in coordinating the delivery of our portfolio within a consortium project. This is an exciting opportunity for a committed professional who is passionate about influencing change, driving high-quality project implementation, and ensuring impactful partnerships in alignment with Tearfund's Country Strategy. To coordinate and manage Tearfund's portfolio within a consortium project and manage Tearfund's partner, in coordination with the Programme Quality Director (PQD), ensuring effective design, assessment and monitoring of partner projects in support of the delivery of Tearfund's Strategy for Iraq while ensuring projects reflect Tearfund Quality Standard commitments. Are you passionate about coordinating teams, supporting partnerships, and ensuring quality project delivery that transforms lives? Do you have the ability to manage complex project cycles, build robust relationships with partners, and maintain operational excellence with integrity? If so, this role offers the opportunity to make a meaningful difference.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A University Degree in a relevant discipline (e.g., Development, Social Sciences, Gender Studies, Economics, Business, or other discipline relating to Livelihoods and resilience or a humanitarian-related field).</li><li>A minimum of 5 years experience in a similar role, specifically in managing Public Private Partnership.</li><li>Very strong experience in resilience and livelihoods programming at both strategic and operational levels</li><li>Demonstrated experience in integrating gender and diversity issues into programmes</li><li>Project cycle management experience, including strategic planning, budgeting, reporting, monitoring &amp; evaluation</li><li>Demonstrated experience in partnership management and providing support to partner organisations.</li><li>Proven ability to coordinate project implementation and track deliverables against work plans.</li><li>Experience in managing documentation, budgets, and project data to ensure high-quality reporting.</li><li>Experience in delivering training or mentoring colleagues or partners in good project practices.</li><li>Prior experience with international humanitarian organizations</li><li>Strong coordination, influencing, and relationship-building skills for working with staff and partners.</li><li>Strong interest in Gender and Women's Economic Empowerment programs</li><li>Excellent analytical and problem-solving skills, capable of addressing programmatic challenges.</li><li>Ability to communicate ideas in a culturally-sensitive manner and conducive to their practical application especially in similar contexts</li><li>Ability to adapt and work within a multicultural, multilingual and multidisciplinary environment</li><li>Excellent report writing and facilitation skills.</li><li>Excellent written and verbal communication skills in Arabic and English.</li><li>Ability to work in a fast-moving environment and comfortable with constant change.</li><li>Strong organisational and administrative skills.</li><li>Strong IT skills (Google Workspace, Excel, etc.).</li><li>Excellent interpersonal and negotiation skills.</li><li>Fluent in spoken and written Arabic</li><li>Excellent spoken and written English</li><li>Very good interpersonal and negotiation skills</li><li>Mentoring and coaching skills</li></ul><p>Please note that this role will be based in Basra, Iraq. Applicants must possess a valid passport/visa stating the right to live and work in Iraq. National candidates are strongly encouraged to apply. The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>We’re looking for a Admin to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<br> </p><br><br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li>Maintain and organize marketing files, documents, and databases.</li><li>Collaborate with designers and the marketing team to task, review, and manage marketing comms, ensuring they align with campaign goals and brand guidelines.</li><li>Track campaigns timelines, deadlines, and deliverables to ensure timely completion.</li><li>Liaise with internal departments and external suppliers to facilitate project execution.</li><li>Process invoices, quotation, and Debit notes related to marketing activities.</li><li>Compile and analyze data to support marketing strategies and decision-making.</li><li>Generate and distribute regular marketing reports to track the effectiveness of campaigns.</li><li><p>Raising Purchase Orders (Regulars &amp; Promotion) in the system and sending it to suppliers</p><br><br></li><li><p>Update Internal database with order details (dates, vendors, quantity) and the suppliers’ details3.&nbsp;</p><br><br></li><li><p>Track Orders and ensure timely delivery.</p><br><br></li><li><p>Communicates with the supplier and with the operations team in regards with the LPO/Delivery</p><br><br></li><li><p>Generating and Sending Admin reports (Active Items, Customer Orders, Weekly Cost Update, Pepsi Data Sharing, QFA sales report, Purchase Order MTD)</p><br><br></li><li><p>Sending Monthly Data Sharing to suppliers</p><br><br></li><li><p>Checking the images in Talabat App weekly and uploading the ones that are missing</p><br><br></li><li><p>Changing the barcodes, cost price and description as per operation’s request</p><br><br></li><li><p>Updates the google sheet for all the changes in barcodes, price and description.</p><br><br></li><li><p>Maintains the country’s Assortment/Google File</p><br><br></li><li><p>Printing and stamping of documents</p><br><br></li><li><p>Ad hoc related tasks as per managers request</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>You have at least 3+ years of experience within data recording and the administrative field&nbsp;</p><br><br></li><li><p>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p><br><br></li><li><p>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</p><br><br></li><li><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><br><br></li><li><p>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities:</strong></p><p>1. HR Operations &amp; Administration: Handle all employee life cycle transactions including onboarding, transfers, promotions, and offboarding. Prepare employment contracts, HR letters, and official correspondence. Maintain and update employee records in HR systems and personnel files. Ensure timely and accurate data entry in HRIS and document management systems.</p><p>2. Employee Support &amp; Services: Serve as a point of contact for employee inquiries related to policies, procedures, and benefits. Support the resolution of employee concerns by providing timely and accurate information. Facilitate employee onboarding and ensure smooth integration into the organization. Coordinate exit procedures including clearance, final settlement, and exit interviews.</p><p>3. Attendance &amp; Leave Management: Monitor attendance records and validate data with timesheets or biometric systems. Process leave applications and ensure compliance with internal policies and labor laws. Support payroll with accurate data related to absences, leaves, and deductions.</p><p>4. Compliance &amp; Reporting: Ensure all HR transactions comply with internal controls and legal requirements. Prepare periodic reports on headcount, turnover, leaves, and other HR metrics. Support internal and external audits by providing required documentation.</p><p>5. Managing and overseeing Tax and Social Security processes: Calculating, reviewing, and reconciling Social Security contributions and tax deductions, ensuring alignment with payroll records and approved data. Preparing and submitting monthly Tax and Social Security reports, declarations, and related documentation, while ensuring compliance with statutory deadlines and financial obligations. Coordinating with relevant authorities and stakeholders, and managing all related procedures, reconciliations, inquiries, and compliance requirements to ensure adherence to applicable laws and regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Human Resources, Business Administration, or related field. 1-3 years of experience in employee services, HR administration, or operations. Solid understanding of labor laws and HR policies. Experience working with HRIS and document management systems is a plus.</p><p></p></section>

<p><strong>Responsibilities:</strong></p><p>1) Operational Management Lead daily operations of the Agent Operations &amp; VAS teams. Ensure proper execution of SOPs, processes, and policies across the department. Assign priorities and balance workload between the two teams based on business urgency.</p><p>2) Performance Monitoring &amp; KPI Management Establish, track and analyze KPIs related to agent productivity, liquidity, VAS usage and service quality. Prepare weekly/monthly dashboards and insights for senior management. Identify performance gaps and implement corrective actions.</p><p>3) People Leadership Mentor, coach and develop team members to improve skills, efficiency and ownership. Manage workload distribution, performance reviews, target setting and capability building. Maintain a high-performance, disciplined, accountable culture.</p><p>4) Process &amp; Quality Improvement Identify operational pain points and drive continuous improvement initiatives. Standardize best practices, documentation and training materials. Support digitalization initiatives that simplify operational flows (e.g., VAS activation, task automation).</p><p>6) Cross-Functional Coordination Work closely with IT, Risk, Compliance, Product, and Business to support service enhancements and new rollouts. Ensure smooth market readiness for new VAS features and agent operational changes.</p><p>7) Stakeholder Management Manage escalations from agents and internal stakeholders with structured root-cause resolution. Communicate updates clearly and ensure field teams understand new policies &amp; commissions.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree. Minimum 5 years of experience in operations, sales operations, channel management, or fintech service management. Minimum 2 years of experience in leading teams or managing supervisors. Experience in digital payments, e-wallet services, banking services, or FinTech is strongly preferred. Familiarity with performance dashboards, reporting tools, and KPI frameworks. Strong knowledge of agent network structures, commission models, and field operations execution. Expert in SQL, Microsoft, and Google functions. Language Arabic Fluent, English Good level (written and verbal</p>