Software Tester Jobs in Iraq

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Support digital maintenance and field service operations. The ideal candidate will have strong expertise in preventive and corrective maintenance workflows, mobile field service applications, and digital transformation initiatives. Key Responsibilities Support digital maintenance and field service solutions. Align field operations with digital workflows and business processes. Support preventive and corrective maintenance activities. Troubleshoot mobile field service applications (iOS &amp; Android). Perform testing in offline and low-connectivity environments. Support user training, UAT, and change management activities. Collaborate with maintenance, operations, and IT teams to resolve issues.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, IT, Computer Science, or a related field. 3 5 years of experience in maintenance or field service within asset-intensive industries. Strong understanding of: Preventive &amp; Corrective Maintenance Work Order Management Mobile/Field Service Applications Digital Maintenance Workflows Experience with SAP PM, IBM Maximo, Oracle Maintenance, Microsoft Dynamics 365 Field Service, or similar EAM/CMMS solutions is preferred. Strong problem-solving, communication, and stakeholder management skills. Preferred: Experience in Oil &amp; Gas, Utilities, Energy, or Infrastructure projects.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client, a renowned company in the fintech industry, is looking for an experienced Senior Salesforce Development &amp; Architecture Lead to join their team remotely. The Senior Salesforce Development &amp; Architecture Lead will define the Salesforce platform's technical strategy, architecture, and development direction, ensuring secure, scalable, and high-performing solutions that support critical business operations. This role combines hands-on technical leadership with architectural oversight, mentoring development teams, and collaborating closely with business and technology stakeholders.</p><p><b>Responsibilities</b>:</p><ul><li>Lead the architecture, development, and deployment of enterprise-scale Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce Platform capabilities.</li><li>Define and drive Salesforce architecture standards, development best practices, governance, and coding guidelines.</li><li>Lead the implementation and customization of Salesforce across Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Partner with business stakeholders, product owners, and technical teams to translate business requirements into scalable, secure, and maintainable solutions.</li><li>Design and oversee integrations with payment platforms, core banking systems, enterprise applications, and microservices using REST/SOAP APIs and enterprise integration patterns.</li><li>Ensure platform scalability, reliability, security, and performance in a high-volume fintech environment.</li><li>Provide technical leadership through solution design, code reviews, mentoring, and technical guidance.</li><li>Establish and enforce Salesforce security architecture, data access models, and compliance with industry best practices.</li><li>Lead troubleshooting of complex technical issues, performance bottlenecks, and production incidents.</li><li>Drive Git-based version control, CI/CD pipelines, automated testing, and release management.</li><li>Collaborate with enterprise architects and cross-functional teams to align Salesforce solutions with the organization's technology strategy.</li><li>Evaluate new Salesforce capabilities and emerging technologies to continuously improve the platform.</li><li>Maintain technical documentation, architecture diagrams, and integration documentation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.</li><li>8 10+ years of Salesforce development experience, including solution architecture and technical leadership.</li><li>Strong expertise in Apex, SOQL, SOSL, Lightning Web Components (LWC), Visualforce, Salesforce APIs, and platform customization.</li><li>Extensive experience with Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Deep understanding of Salesforce architecture, data modeling, security, governor limits, and performance optimization.</li><li>Proven experience designing and implementing complex integrations using REST/SOAP APIs, asynchronous processing, middleware, and enterprise integration patterns.</li><li>Experience integrating Salesforce with enterprise applications (e.g., payment platforms, banking systems, or ERP solutions) is highly preferred.</li><li>Hands-on experience with Git, CI/CD pipelines, and DevOps practices.</li><li>Demonstrated experience leading development teams, mentoring engineers, and driving architectural decisions.</li><li>Salesforce certifications such as Platform Developer II, Application Architect, System Architect, or Certified Technical Architect (CTA) are highly preferred.</li><li>Excellent problem-solving, communication, and stakeholder management skills.</li><li>English required; Arabic is a plus.</li></ul><p></p></section>

<ul><li><p>Support implementation of the HSE Management System across projects and operations.</p></li><li><p>Develop and update HSE procedures, plans, and safety documentation.</p></li><li><p>Review PTW, JRA, Method Statements, and contractor safety documents.</p></li><li><p>Support safe site operations through inspections, audits, toolbox talks, and safety coaching.</p></li><li><p>Ensure compliance with permit conditions and site safety requirements.</p></li><li><p>Assist with E-Permit implementation and SIMOPS coordination.</p></li><li><p>Support occupational health, hazardous substances, lifting, and construction safety controls.</p></li><li><p>Participate in incident investigations and corrective action tracking.</p></li><li><p>Deliver HSE training, awareness sessions, and safety communications.</p></li><li><p>Monitor HSE performance, report KPIs, and promote continuous improvement and safety culture.&nbsp;</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Degree in Safety, Mechanical, Process Engineering, or equivalent relevant experience.</p></li><li><p>5–10 years of HSE experience in the oil and gas industry, including construction, production, or drilling operations.</p></li><li><p>Strong understanding of HSE legislation, standards, and company procedures.</p></li><li><p>Experience with SIMOPS and/or leading site teams is an advantage.</p></li><li><p>Trained in accident and incident investigation.</p></li><li><p>Strong communication, teamwork, and stakeholder management skills in multicultural environments.</p></li><li><p>Proactive, organised, and able to prioritise tasks effectively.</p></li><li><p>Valid and current medical certification.</p></li><li><p>Fluent in English and Arabic (written and spoken).</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Seize your opportunity to make a personal impact as a Logistics Analyst supporting our Forward Repair Activity on Camp Arifjan, Kuwait. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.At GDIT, people are our differentiator. As a Logistics Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Logistics Analyst joining our team to support customer logistics requirements through the analysis, organization, planning, and administration of various phases of day-to-day provisioning, spares, maintenance, and/or repair activities to include transportation/shipping and receiving. Perform functions such as demand forecasting, material procurement, production planning, inventory control, inventory reductions, cost savings, outsourcing, vendor selection and distribution. Creates integrated processes among internal functions and outside suppliers. Develops logistics policies and procedures.HOW A LOGISTICS ANALYST WILL MAKE AN IMPACT Supports customer logistics requirements through the analysis, organization, planning, and administration of various phases of day-to-day provisioning, spares, maintenance, and/or repair activities Responsible for data input through the Logistics Information Systems (LIS). Currently utilizing Global Combat Support System - Army (GCSS-A). Responsible for purchasing, shipping and transportation, inventory, warehousing, Production Control and delivery activities. Management of the movement goods or supplies, from common consumer goods to military supplies. Oversee the full order cycle. Ensure contract/company vehicles and equipment supplied are kept clean and tidy at all times, serviced within country sponsor s guideline, and ensure any defects are notified to correct parties and rectified in a timely manner. Plan and manage logistics, inventory, transportation and customer services. Comply with local and federal laws, military regulations, and International Organization for Standardization (ISO) requirements. Ensure the delivery of products on time and to the right location.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>WHAT YOU LL NEED TO SUCCEED:</h2><ul><li>B.A. or equivalent and 3 years of related experience (One year of military experience may be substituted for one year of academic requirements to fulfill the bachelor's degree requirement.</li><li>Extensive knowledge and certifications in the Global Combat Support System - Army, Procurement Management, Asset Management, Transportation and Shipping Management to include Production Control Management.</li><li>Ability to perform several tasks at one time, keep detailed records, and simultaneously manage several projects in a fast-paced environment.</li><li>Experience in stock control and asset management.</li><li>Outstanding communication skills (verbal and written).</li><li>Experience working in hostile and austere environments.</li><li>Excellent analytical, problem solving and organizational skills.</li><li>Strong attention to detail.</li><li>Valid driver's license.</li><li>An active U.S. government SECRET clearance.</li><li>A current U.S. passport with more than 2 years remaining before expiration and at least 4 blank consecutive pages for VISA stamps.</li><li>Location: On Customer Site</li><li>Ability to pass CRC to be able to deploy and work a 48 hour workweek.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Danish Refugee Council (DRC) is a leading international NGO with a specific expertise in forced displacement. It was founded in 1956 and today it is operating in 40 countries around the world, where it protects, advocates, and builds sustainable futures for refugees and other displacement affected people and communities. DRC has been active across Iraq since 2003 and plays a crucial role in addressing the complex humanitarian needs of displaced populations and conflict-affected communities. Operating in collaboration with local partners and authorities and adopting humanitarian, development, and peacebuilding (HDP) approaches, DRC focuses on providing a wide range of services to enhance the resilience and well-being of vulnerable individuals. DRC s work in Iraq has been focused on implementing multi-sectoral programming through an area-based approaches, integrating protection, economic recovery, humanitarian disarmament and peacebuilding programming as well as advocacy. By implementing context-specific solutions, DRC contributes to the stability and recovery of communities in Iraq, striving to create a more sustainable and inclusive future for those affected by displacement and conflict.</p><p>The purpose of this consultancy is to work with DRC in supporting ministry of labor and social affairs (MoLSA) in Kurdistan Region of Iraq (KRI) to modernize their vocational training program to enhance employment opportunities to youth and job seekers. The consultant (consultancy team) will 1) Review the existing solar panel curriculum of MoLSA. 2) in collaboration with DRC and MoLSA Directorate of vocational training in KRI, form a curriculum development technical committee from MoLSA technical trainers representing each governorate. 3) Lead organizing the technical committee meeting reviewing the existing curriculum and identifying the gaps and areas to be updated. 4) collect the inputs from the technical committee members about areas of gaps and improvement and lead combinging them and reflecting them on the curriculum content. 5) ensure effectively updating the existing curriculum as per the competency-based standards (CBT). DRC is looking for a consultancy firm with a technical specialist and a lead consultant to ensure the updated training curriculum matches with the labor market needs,</p><p>Vocational training centres under DoLSA play an important role in supporting youths and job seekers and equip them with the market driven and competency-based skills to prepare them for employment and the labor market. However, due to changes in the labor market, industry demands, and technological development, there may be a need for updated or new vocational training curricula that better align with current workforce needs In order to deliver relevant and effective vocational training to youth and job seekers in general, there is a need to update the solar panel competency-based curriculum that matches with the market changes and development of technologies. Through this consultancy work, DRC is going to support MoLSA to modernize their vocational training program to enhance employment opportunities to youth job seekers including women and people living with disabilities from different population categories of IDPs, refugees and vulnerable host communities.</p><p>The objective of the consultancy is to:</p><ul><li>Conduct a desk review of the existing solar panel curriculum to identify gaps and areas of improvement according to the labor market demand, skills gaps and context evolution. This review process might take different stages and will involve MoLSA Directorate of vocational training center technical trainers.</li><li>Establish and lead a technical committee with relevant stakeholders to collect needed information and support the curriculum update process.</li><li>Update the existing solar panel curriculum as per the competency-based standards (CBT) including facilitator guide, handouts and needed tools.</li><li>Ensure the updated curriculum is available in both English and Kurdish (Badini and Sorani) languages and handed to DRC.</li></ul><p>The consultant will be responsible for:</p><ul><li>Conduct a curriculum review process : conducting desk review of the existing curriculum and comparing with the CBT standards to identify the gaps and areas of improvement.</li><li>Lead formation the technical committee: in collaboration with DRC and directorate of labor and social affairs, lead forming the technical committee for review process, data and input collection from the technical committee and updating the solar panel curriculum.</li><li>Update curricula content, ensure it meets competency-based education standards : the consultant will be responsible in updating a well-structured competency-based curriculum that clearly defines the learning outcomes in terms of skills, knowledge and measurable and practical objective is stated within the curriculum, as well as a flexible curriculum allowing in house updates based on market changes. The consultant will ensure receiving feedback from the technical committee and refine the curriculum accordingly.</li><li>Prepare the final version of the training package: in collaboration with the technical committee, the consultant will receive feedback from them, refine and finalize the training curriculum. The final product must include the trainer guide, detailed lesson plan, competency-based training manual, assessments, tools and handouts.</li><li>Submit a final consultancy report: at the end, the consultant will submit a detailed comprehensive report to DRC stating the entire process, key findings, curriculum update progress and recommendations for future updates.</li></ul><p>The Consultant will submit the following deliverables:</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to travel and work inside Kurdistan Region of Iraq.</li><li>The lead consultants/team members should have minimum master s degree in development or humanitarian studies, political science, business management, economics, or other relevant fields.</li><li>Proven experience in conducting similar work/consultancies of developing vocational training curriculum for vocational training centres including government VTCs.</li><li>Proven understanding of labor market trends and vocational training principles.</li><li>Proven experience in conducting needs assessment, labor market studies and/or skill gap analyses.</li><li>Good understanding of humanitarian programs to support refugees, IDPs and host community populations with inclusion consideration.</li><li>Excellent communication, facilitation and interpersonal skills and cultural sensitivity.</li><li>Advanced skills in research design and methods, including data collection and analysis.</li><li>Written and spoken fluency in Kurdish and English.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Senior Salesforce Development &amp; Architecture Lead <p>Our client, a renowned company in the fintech industry, is looking for an experienced<strong> Senior Salesforce Development &amp; Architecture Lead </strong>to join their team <strong>remotely.</strong> The Senior Salesforce Development &amp; Architecture Lead will define the Salesforce platform's technical strategy, architecture, and development direction, ensuring secure, scalable, and high-performing solutions that support critical business operations. This role combines hands-on technical leadership with architectural oversight, mentoring development teams, and collaborating closely with business and technology stakeholders.</p><br> Responsibilities: <ul><li>Lead the architecture, development, and deployment of enterprise-scale Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce Platform capabilities.</li><li>Define and drive Salesforce architecture standards, development best practices, governance, and coding guidelines.</li><li>Lead the implementation and customization of Salesforce across Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Partner with business stakeholders, product owners, and technical teams to translate business requirements into scalable, secure, and maintainable solutions.</li><li>Design and oversee integrations with payment platforms, core banking systems, enterprise applications, and microservices using REST/SOAP APIs and enterprise integration patterns.</li><li>Ensure platform scalability, reliability, security, and performance in a high-volume fintech environment.</li><li>Provide technical leadership through solution design, code reviews, mentoring, and technical guidance.</li><li>Establish and enforce Salesforce security architecture, data access models, and compliance with industry best practices.</li><li>Lead troubleshooting of complex technical issues, performance bottlenecks, and production incidents.</li><li>Drive Git-based version control, CI/CD pipelines, automated testing, and release management.</li><li>Collaborate with enterprise architects and cross-functional teams to align Salesforce solutions with the organization's technology strategy.</li><li>Evaluate new Salesforce capabilities and emerging technologies to continuously improve the platform.</li><li>Maintain technical documentation, architecture diagrams, and integration documentation.</li></ul> Qualifications: <ul><li>Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.</li><li>8–10+ years of Salesforce development experience, including solution architecture and technical leadership.</li><li>Strong expertise in Apex, SOQL, SOSL, Lightning Web Components (LWC), Visualforce, Salesforce APIs, and platform customization.</li><li>Extensive experience with Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Deep understanding of Salesforce architecture, data modeling, security, governor limits, and performance optimization.</li><li>Proven experience designing and implementing complex integrations using REST/SOAP APIs, asynchronous processing, middleware, and enterprise integration patterns.</li><li>Experience integrating Salesforce with enterprise applications (e.g., payment platforms, banking systems, or ERP solutions) is highly preferred.</li><li>Hands-on experience with Git, CI/CD pipelines, and DevOps practices.</li><li>Demonstrated experience leading development teams, mentoring engineers, and driving architectural decisions.</li><li>Salesforce certifications such as Platform Developer II, Application Architect, System Architect, or Certified Technical Architect (CTA) are highly preferred.</li><li>Excellent problem-solving, communication, and stakeholder management skills.</li><li>English required; Arabic is a plus.</li></ul> <br> <br> </div>

<p><h4>Job description</h4> <p><strong>Function:</strong> Information Management / IT<br> <strong>Role level:</strong> Technical Team Lead<br> <strong>Location:</strong> Majnoon Project – Site Basra<br> <strong>Primary purpose:</strong> Lead systems support, stability, security, upgrades, troubleshooting and documentation<br> <strong>Reporting:</strong> Data Centre Manager</p> <h4>Preface</h4> <p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p> <h4>Professional summary</h4> <p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p> <h4>Core competencies</h4> <ul> <li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li> <li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li> <li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li> <li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li> <li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li> <li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li> <li>Ability to prioritize technical work across incidents, maintenance, projects, and operational support.</li> </ul> <h4>Professional experience</h4> <ul> <li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li> <li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li> <li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li> <li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li> <li>Experience developing best practices, technical documentation, procedures, and operational standards.</li> <li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li> </ul> <h4>Key responsibilities</h4> <ul> <li><strong>Lead and mentor:</strong> Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</li> <li><strong>Maintain stability:</strong> Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</li> <li><strong>Oversee upgrades:</strong> Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</li> <li><strong>Troubleshoot issues:</strong> Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</li> <li><strong>Drive best practice:</strong> Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</li> <li><strong>Support governance:</strong> Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</li> </ul> <h4>Certifications</h4> <p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p> <ul> <li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li> <li>ITIL Foundation or equivalent service management certification.</li> <li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li> </ul> <h4>Technical skills</h4> <ul> <li><strong>Systems administration:</strong> Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</li> <li><strong>Infrastructure operations:</strong> Virtualization, storage, compute, network services, hosting environments, and operational resilience.</li> <li><strong>Security and controls:</strong> Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</li> <li><strong>Troubleshooting:</strong> Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</li> <li><strong>Upgrades and maintenance:</strong> System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</li> <li><strong>Documentation:</strong> Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</li> </ul> <h4>Languages</h4> <p>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.<br> Arabic language skills are also relevant.</p></p><p></p>

<p><h4>Job description</h4> <p><strong>Function:</strong> Information Management / IT<br> <strong>Role level:</strong> Technical Team Lead<br> <strong>Location:</strong> Majnoon Project – Site Basra<br> <strong>Primary purpose:</strong> Lead systems support, stability, security, upgrades, troubleshooting and documentation<br> <strong>Reporting:</strong> Data Centre Manager</p> <h4>Preface</h4> <p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p> <h4>Professional summary</h4> <p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p> <h4>Core competencies</h4> <ul> <li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li> <li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li> <li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li> <li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li> <li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li> <li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li> <li>Ability to prioritize technical work across incidents, maintenance, projects, and operational support.</li> </ul> <h4>Professional experience</h4> <ul> <li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li> <li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li> <li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li> <li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li> <li>Experience developing best practices, technical documentation, procedures, and operational standards.</li> <li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li> </ul> <h4>Key responsibilities</h4> <ul> <li><strong>Lead and mentor:</strong> Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</li> <li><strong>Maintain stability:</strong> Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</li> <li><strong>Oversee upgrades:</strong> Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</li> <li><strong>Troubleshoot issues:</strong> Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</li> <li><strong>Drive best practice:</strong> Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</li> <li><strong>Support governance:</strong> Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</li> </ul> <h4>Certifications</h4> <p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p> <ul> <li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li> <li>ITIL Foundation or equivalent service management certification.</li> <li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li> </ul> <h4>Technical skills</h4> <ul> <li><strong>Systems administration:</strong> Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</li> <li><strong>Infrastructure operations:</strong> Virtualization, storage, compute, network services, hosting environments, and operational resilience.</li> <li><strong>Security and controls:</strong> Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</li> <li><strong>Troubleshooting:</strong> Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</li> <li><strong>Upgrades and maintenance:</strong> System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</li> <li><strong>Documentation:</strong> Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</li> </ul> <h4>Languages</h4> <p>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.<br> Arabic language skills are also relevant.</p></p><p></p>