chief accountant Jobs in Iraq
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<p>Job specification:
The postholder plays a critical role in the readiness of Canines. He/She is the lead in overseeing canine operations, and ensuring K9 readiness, compliance with MOI K9 Training & Evaluation Directorate and aviation security standards, and effective deployment of K9 teams to check points for screening and patrols where required. The post holder works directly for the Head of the K9 Unit in managing the daily operations, canine logistics, and closely with the K9 Training Team in ensuring that all handlers and K9s are fully trained, certified and operationally effective. He/She works with the Unit Veterinarian in overseeing canine welfare, daily nutrition and daily kenneling activities. Finally, to support the Head of K9 Unit in liaising with regulatory authorities and ensuring compliance with the MOI Directorate of Training & Evaluation with Veterinary and Technical compliance standards required for certification, through drills, exercises and evaluations.
Key Areas of Responsibility:
a) Operational Oversight :
• Supervise daily activities of K9 handlers and dogs across EDD and NDD teams.
• Plan and coordinate deployment schedules for detection operations across all checkpoints.
• Coordinate with airport security, and where necessary customs, and law enforcement for joint operations.
• Ensure compliance with safety protocols and operational standards.
• Ensure optimal rotation and rest schedules for dogs and handlers.
b) Training & Development Support :
• Coordinate schedules with the K9 Training staff for regular training sessions for EDD and NDD teams, including simulated threat scenarios.
• Work with the K9 Training Staff to evaluate performance and readiness of K9 teams.
• Implement continuous improvement strategies for detection accuracy.
• Work with the Head of K9 Unit and the K9 Training staff to implement corrective training plans and maintain certification standards.
c) Translation & Liaison Duties :
• Translate operational briefings, SOPs, incident reports, and communications between multilingual teams.
• Act as liaison and facilitate communication between international management/supervisors, local handlers, and airport authorities.
• Ensure accurate real-time interpretation during joint operations, inspections, audits and emergency responses.
d) Canine Welfare & Logistics :
• Ensure proper nutrition, rest, and psychological well-being of dogs.
• Monitor health, nutrition, and veterinary care schedules of all canine assets.
• Coordinate with procurement for replenishment and upgrades.
e) Administrative & Reporting :
• Prepare mission reports, incident logs, and performance reviews.
• Assist Head of K9 Unit in budget planning and procurement for K9 operations.
f) Compliance & Policy Enforcement & Documentation :
• Enforce SOPs are related to canine deployment, search protocols, and handler conduct.
• Ensure adherence to international standards for detection dog use.
• Monitor legal and ethical guidelines in narcotics and explosives detection.
• Ensure adherence to Iraqi Civil Aviation Authority, MOI and international K9 deployment standards.
• Maintain detailed logs of canine activity, detection results, and incident reports.
• Assist Head of K9 Unit in preparation of monthly performance summaries and submit them to SEC Headquarters.
g) Emergency Response & Incident Management :
• Lead K9 response during bomb threats, suspicious packages, or narcotics interceptions.
• Liaise with emergency services and provide translated briefings during crises.
• Document and debrief all incidents for legal and operational review.</p><p>Education
• Certifications in explosive detection, narcotics detection (essential).
• Certifications in K9 Supervisory & Training (essential).
• Canine handling & detection techniques (essential).
• Managing Safely (IOSH) or equivalent (desirable).
Experience
• Applicant should preferably have proven supervisory experience in law enforcement or military K9 Units.
• Minimum of 5-7 years in a K9 operations (EDD & NDD) role with domestic and international experience, preferably in airport or border security.
• Experience of liaising with K9 Regulatory & Training authorities.
• Experience of operating in post conflict, multicultural & low infrastructure environments.
Computer Skills
• Knowledgeable in Microsoft Office suit (user´s perspective) and able to manage other specific project/management software, provided the adequate training.
Language Skills
• Solid knowledge and command of written and spoken English (essential) and Arabic (essential).
Training Requirements
• Experience in delivery of K9 Training for EDD and/or NDD.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job title </b>: SECURITY ADVISOR Location : Basra, Iraq Job reference # : 33733 Contract type : Fixed-Term Language requirements : Fluent in English and Arabic (written and spoken) At Eni , we are looking for a Security Advisor to join Eni Iraq in Basra . In this role, you will support the Head of Security in the implementation, coordination and administration of security operations in Iraq, contributing to the protection of personnel, assets, information and Company operations through the effective management of security activities, contractor oversight, compliance monitoring, reporting and operational support.</p><p><b>Main responsibilities:</b></p><p>Support the Head of Security in coordinating and implementing security activities in Iraq, ensuring compliance with Company policies, procedures, and security standards.</p><p>Assist in the management of security service contracts, monitoring contractor performance, verifying deliverables, and ensuring contractual compliance.</p><p>Prepare, review, and maintain security-related documentation, reports, records, invoices, and operational databases.</p><p>Coordinate with internal departments and contractors on personnel documentation, access authorisations, travel security arrangements, and mobilisation activities.</p><p>Contribute to Security Risk Management activities, including risk assessments, threat identification, and the implementation of mitigation measures.</p><p>Monitor and report security incidents, operational risks, and local developments, providing timely information to relevant stakeholders.</p><p>Assist in implementing security procedures, emergency response measures, audits, inspections, and compliance verification activities.</p><p>Liaise with contractors, local authorities, and internal stakeholders on operational and administrative security matters.</p><p>Support the preparation of reports, presentations, and other management documentation while ensuring the confidential handling of sensitive information.</p><p>Maintain professional knowledge of security standards, Company procedures, and local operational requirements, and undertake any other duties assigned by the Head of Security.</p><p>Skills and experience required:</p><p>Good knowledge of security procedures, operational security practices, and Security Risk Management processes in complex environments.</p><p>Understanding of administrative processes, contract management, and compliance with Company policies and procedures.</p><p>Significant experience in the security industry or a corporate security environment, preferably supporting industrial or Oil & Gas operations.</p><p>Experience supporting security service contracts, including contractor coordination, reporting, and compliance monitoring.</p><p>Strong communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.</p><p>Strong organisational skills, with attention to detail and the ability to manage multiple priorities.</p><p>Proficiency in Microsoft Office applications and the management of documentation, records, and databases.</p><p>Ability to prepare clear and professional reports, presentations, and operational summaries.</p><p>Ability to work under pressure, maintain confidentiality, and handle sensitive information appropriately.</p><p>High standards of integrity, reliability, and professionalism.</p><p>Fluency in written and spoken English and Arabic.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requirements & Summary</b></p><p>Skills : Security</p><p>Education : High School/Secondary</p><p>Location : Basra, Basra Governorate, Iraq</p><p>Skills and experience required:</p><p>Good knowledge of security procedures, operational security practices, and Security Risk Management processes in complex environments.</p><p>Understanding of administrative processes, contract management, and compliance with Company policies and procedures.</p><p>Significant experience in the security industry or a corporate security environment, preferably supporting industrial or Oil & Gas operations.</p><p>Experience supporting security service contracts, including contractor coordination, reporting, and compliance monitoring.</p><p>Strong communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.</p><p>Strong organisational skills, with attention to detail and the ability to manage multiple priorities.</p><p>Proficiency in Microsoft Office applications and the management of documentation, records, and databases.</p><p>Ability to prepare clear and professional reports, presentations, and operational summaries.</p><p>Ability to work under pressure, maintain confidentiality, and handle sensitive information appropriately.</p><p>High standards of integrity, reliability, and professionalism.</p><p>Fluency in written and spoken English and Arabic.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title : SECURITY ADVISOR Location : Basra, Iraq Job reference # : 33733 Contract type : Fixed-Term Language requirements : Fluent in English and Arabic (written and spoken) At Eni , we are looking for a Security Advisor to join Eni Iraq in Basra . In this role, you will support the Head of Security in the implementation, coordination and administration of security operations in Iraq, contributing to the protection of personnel, assets, information and Company operations through the effective management of security activities, contractor oversight, compliance monitoring, reporting and operational support. Main responsibilities: Support the Head of Security in coordinating and implementing security activities in Iraq, ensuring compliance with Company policies, procedures, and security standards. Assist in the management of security service contracts, monitoring contractor performance, verifying deliverables, and ensuring contractual compliance. Prepare, review, and maintain security-related documentation, reports, records, invoices, and operational databases. Coordinate with internal departments and contractors on personnel documentation, access authorisations, travel security arrangements, and mobilisation activities. Contribute to Security Risk Management activities, including risk assessments, threat identification, and the implementation of mitigation measures. Monitor and report security incidents, operational risks, and local developments, providing timely information to relevant stakeholders. Assist in implementing security procedures, emergency response measures, audits, inspections, and compliance verification activities. Liaise with contractors, local authorities, and internal stakeholders on operational and administrative security matters. Support the preparation of reports, presentations, and other management documentation while ensuring the confidential handling of sensitive information. Maintain professional knowledge of security standards, Company procedures, and local operational requirements, and undertake any other duties assigned by the Head of Security. Skills and experience required: Good knowledge of security procedures, operational security practices, and Security Risk Management processes in complex environments. Understanding of administrative processes, contract management, and compliance with Company policies and procedures. Significant experience in the security industry or a corporate security environment, preferably supporting industrial or Oil & Gas operations. Experience supporting security service contracts, including contractor coordination, reporting, and compliance monitoring. Strong communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders. Strong organisational skills, with attention to detail and the ability to manage multiple priorities. Proficiency in Microsoft Office applications and the management of documentation, records, and databases. Ability to prepare clear and professional reports, presentations, and operational summaries. Ability to work under pressure, maintain confidentiality, and handle sensitive information appropriately. High standards of integrity, reliability, and professionalism. Fluency in written and spoken English and Arabic. How to apply: Applications are only accepted through our online application system. Please upload your CV in English .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills and experience required: Good knowledge of security procedures, operational security practices, and Security Risk Management processes in complex environments. Understanding of administrative processes, contract management, and compliance with Company policies and procedures. Significant experience in the security industry or a corporate security environment, preferably supporting industrial or Oil & Gas operations. Experience supporting security service contracts, including contractor coordination, reporting, and compliance monitoring. Strong communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders. Strong organisational skills, with attention to detail and the ability to manage multiple priorities. Proficiency in Microsoft Office applications and the management of documentation, records, and databases. Ability to prepare clear and professional reports, presentations, and operational summaries. Ability to work under pressure, maintain confidentiality, and handle sensitive information appropriately. High standards of integrity, reliability, and professionalism. Fluency in written and spoken English and Arabic.</p><p></p></section>
<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><p>The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Schedule daily meetings with signed leads / existing accounts</li><li>Visit stores on a daily basis to provide the necessary support</li><li>Share all store credentials with Commercial team</li><li>Train merchants on dashboard (Via web / tablet)</li><li>Support Account Managers in any further inductions / feature updates</li><li>Support merchants whenever there is a bug or malfunction in the system</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Problem solving skills and analytical skills</p><p>Solid experience with CRM software and MS Office (particularly MS Excel)</p><p>Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail</p><p>Excellent listening, negotiation and presentation skills</p><p>Strong verbal and written communication skills</p><p>Fluent in Arabic and English</p><p>BA/BS degree in Business Administration, Sales or relevant field</p><p>Extensive, accurate product knowledge</p><p>Tech Savvy</p>
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Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire </span><span>Customer Service Representative, </span><span>who are responsible</span><span> for </span><span>handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
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Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire </span><span>Customer Service Representative, </span><span>who are responsible</span><span> for </span><span>handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
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Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Salah Aldeen who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, experience and competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><i><span>Behavioral</span></i></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><em><span>Technical</span></em></p><br><ul><li><p><span>Oral & written Communication</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
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<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.</p><br> <p>At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost.<br></p><br>
<p>If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><br> <p>The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary. </p><br> <p><br><span>Responsibilities</span></p><br>
<p>- Schedule daily meetings with signed leads / existing accounts<br>- Visit stores on a daily basis to provide the necessary support<br>- Share all store credentials with Commercial team<br>- Train merchants on dashboard (Via web / tablet)<br>- Support Account Managers in any further inductions / feature updates<br>- Support merchants whenever there is a bug or malfunction in the system</p><br> <p><span>Requirements</span></p><br>
<p>- Problem solving skills and analytical skills<br>- Solid experience with CRM software and MS Office (particularly MS Excel)<br>- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail<br>- Excellent listening, negotiation and presentation skills<br>- Strong verbal and written communication skills<br>- Fluent in Arabic and English<br>- BA/BS degree in Business Administration, Sales or relevant field<br>- Extensive, accurate product knowledge<br>- Tech Savvy</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.</p><br> <p>At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost.<br></p><br>
<p>If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><br> <p>The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary. </p><br> <p><br><span>Responsibilities</span></p><br>
<p>- Schedule daily meetings with signed leads / existing accounts<br>- Visit stores on a daily basis to provide the necessary support<br>- Share all store credentials with Commercial team<br>- Train merchants on dashboard (Via web / tablet)<br>- Support Account Managers in any further inductions / feature updates<br>- Support merchants whenever there is a bug or malfunction in the system</p><br> <p><span>Requirements</span></p><br>
<p>- Problem solving skills and analytical skills<br>- Solid experience with CRM software and MS Office (particularly MS Excel)<br>- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail<br>- Excellent listening, negotiation and presentation skills<br>- Strong verbal and written communication skills<br>- Fluent in Arabic and English<br>- BA/BS degree in Business Administration, Sales or relevant field<br>- Extensive, accurate product knowledge<br>- Tech Savvy</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Review and validate all the regional invoices. Make regional invoices payments. Support in Shareholders dividend disbursement. Task Details Supervise the Accounts Payable staff including training, motivating, evaluating and directing work-flow of the staff. Ensuring that routine departmental tasks are carried out accurately and on time. Verifying that each step of the verification and recording of the transactions and invoices that were received was completed accurately, in accordance with all agreements, policies, and procedures, as well as accounting standards. Enabling and assisting the team in achieving the department's objectives. Assisting the team to resolve conflicts and problems. Publication of guidelines and instructions to the team, as well as tracking of their commitment to them. Preparing transactions forecasts and plans. Correcting and resolving errors and mistakes, as well as devising a strategies to prevent their recurrence. Protecting corporate assets while verifying, planning, and carrying out tasks and directing the team to compliance Preparing efficient reports, reconciliations and establishing task effectiveness controls. . Performing any other responsibilities and tasks assigned within the scope of the finance and accounting specialty. Key Accountabilities Timely validation of regional invoices. Timely calculation of shareholder dividends. Monthly cash and physical count of regional cashboxes and inventory. Timely payments of regional invoices. Regional monthly payment report submission to management. Vendor reconciliation with in time. Bachelor's degree Five years experience in Telecom Accounts Section. Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Driving Change Technical Competencies: Analytical Thinking Transactional Accounting & Closing Financial Reporting & Compliance Accounting Knowledge Internal Control</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree Five years experience in Telecom Accounts Section.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2398 - Direct Sales Customer Service Representative-Salah Aldeen • Operation Zain Iraq • Division Commercial • Location Iraq - Salah Al-deen • Closing Date 11-Jul-2026</p><p>Role Purpose Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Salah Aldeen who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</p><p>Key Responsibilities</p><ul><li>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</li><li>Implement Direct Sales policies and procedures.</li><li>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</li><li>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</li><li>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</li><li>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</li><li>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</li><li>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education</p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li></ul><p>Experience</p><ul><li>Up to 2 years of experience in related field</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral & written Communication</li><li>Technology Application</li><li>Sales Management</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p></p></section>
<p>The post holder is responsible for the delivery of Ground Security training programs to the Response team through courses and workshops, ensuring that all Response Team Security staff are well-trained with weapons and basic tactics, incident responses and capable of performing their duties efficiently and safely.
Additionally, ensuring that other airport workers and stakeholders receive requisite security training and briefings in accordance with mandated international security standards, as required. It includes weapon training and assisting in the conduct of 6-monthly range shoots for Response Team personnel, continuous assessment and improvement of security training procedures and implementing various training methods and best practice to develop and enhance staff skills and performance.
All training must be compliant with the Regulatory requirements of ICAO Document 8973 Aviation Security, MOI ROE and the ICAA National Civil Aviation Security Training Program (NCASTP).
A solid knowledge of performance management tools, techniques, and utilizing ‘state of the art’ technology, is vital, along with the ability to forge relationships with peers and customers.
Key Areas of Responsibility:
a) Regulatory requirements: Demonstrate excellent knowledge of all pertinent security regulations and standard operating procedures, the training requirements of the ICAO Document 8973 Security Manual, the ICAA National Civil Aviation Security Training Program (NCASTP) and the MOI Rules of Engagement.
b) Lesson Plans & Courses : Assist in the development, and then deliver comprehensive ground security Response training programs, including lesson plans, exercises and instructional materials for all identified training courses – specifically the core regulated security courses for a Response Team Security Officer (RSO), the supervisory and specialist courses for the experienced Response staff (RSS), incident management, Rules of Engagement and for all airport staff the General Security Awareness Training (GSAT) and customer service courses. Create and conduct training sessions on Response Team security protocols, procedures, and regulations.
c) Course Preparation & Delivery : Organize and prepare all courses to international standards, quality checked against stated learning objectives, then delivered in the national language of Iraq or, when required, in English. (Ensure all courses, lesson plans, examinations and power point presentations are written in Arabic and English).
d) On-Boarding Induction: Assist the HoS Security Training in the conduct of effective induction and orientation sessions for all new security hires.
e) Weapon Training: Deliver basic Weapon Training modules to Ground Security Staff including: the safety and operation of weapons, ammunition, marksmanship, dry shooting training, basic tactics and Rules of Engagement.
f) Range Shoots: Assist the HoS Response Team (QRF) (Range Conducting Officer), and Range Safety Officers in the conduct and supervision of the 6-monthly range shoots for all Response Team personnel.
g) Incident Response Training: Educating staff on how to handle various security incidents, from minor infractions to serious breaches.
h) Instructional Design: Apply instructional design methodologies to improve training effectiveness and job performance.
i) Examinations: Ensure that all courses and examinations are delivered to the standard, content and required level of knowledge; that examination results are rigorously evaluated & appropriate remedial action initiated where necessary.
j) Course Certification: Issue course certificates to successful candidates after course completion.
k) Maintaining Records: Maintain accurate records of all training activities, certifications, and employee progress and ensure that staff and training records are properly filed and secured in accordance with Training Manual procedures.
l) Methods: Deploy a wide variety of interactive and hands-on training methods, such as simulations and role playing, using visual exercises, varying incident scenarios, and both field and table top exercises, to make learning more engaging & practical.
m) Workshops: Assist in organizing GNDSEC workshops and seminars to meet the practical aspects of training needs and staff development.
n) Mentorship & On-the-Job training: Provide on-the-job training and mentorship to new staff, offering feedback and addressing areas of low performance.
o) Assess and evaluate trainees: Monitor and assess the progress of trainees, providing feedback and guidance to ensure they meet the required standards.
p) Maintain training materials: Update and maintain training materials to ensure they are current and effective.
q) Currency: Keep current with the latest developments, training trends and industry best practices in airport operations, security regulations, and training methodologies to ensure that the training syllabuses are current and effective.
r) Collaborate with stakeholders: Work with the HoS Security Training and with HoS Response, to ensure that training programs and courses meet organizational needs.</p><p>Education: Ground Security Instructor or equivalent, Ground Security Supervisor, Weapon Training Instructor, Managing Safely (IOSH) or equivalent, Protective Security Diploma or equivalent.
Experience: Applicant should preferably have a military background. Minimum of 2 years in a Ground/Response Security training instructor role with domestic and/or international experience. Experience of operating in post conflict & multicultural environments. Minimum of 5 years working within an airport or site security establishment.
Computer Skills: Knowledgeable in Microsoft Office suite (user´s perspective) and able to manage other specific project/management software, provided the adequate training.
Language Skills (Eng., Arabic, other): Solid knowledge and command of written and spoken English (essential) and Arabic (essential).
Training Requirements: Ability to deliver training in Protective Security in benign & post conflict environments.
Behavioral Competencies:
• Delivering Results & Fostering Ownership
• Building Customer Value
• Networking & Influencing Collaboratively
• Leading Teams
• Driving Change
Technical Competencies:
• Designing & executing Training Development syllabuses
• Incident Management
• Adult education and vocational training principles
• Interpersonal & Instructor Skills
• Knowledge of Regulations & Policies in the Security Field
• Weapon Training Instructor skills</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire a Creative Multimedia Expert who is responsible for producing high-quality creative content for Zain Iraq across static, digital, motion, and simple animated formats. The job holder translates briefs and creative direction into visual concepts, mood boards, storyboards, campaign designs, motion graphics, and multimedia assets for relevant channels. The role collaborates closely with the Head of Creative, internal stakeholders, the Production Unit, and external agencies to ensure timely, accurate, and on-brand execution. The job holder also develops or adapts concise Arabic and English marketing copy, including headlines, captions, calls to action, and short scripts, whenever required.</span></p><br> <br> <br><br> Responsibilities <br> <p><span>• Interpret creative briefs and translate business and communication requirements into effective visual concepts and multimedia solutions.</span></p><br><p><span>• Develop moodboards to define visual direction and create storyboards for motion graphics, animation, video, TVCs, and other sequential content.</span></p><br><p><span>• Design high-quality creative materials for digital platforms, social media, applications, websites, retail, outdoor, print, presentations, and internal communications.</span></p><br><p><span>• Adapt key visuals and campaign materials into the formats, sizes, and specifications required by different channels.</span></p><br><p><span>• Create motion graphics, animated digital assets, transitions, and simple animations that support campaign and communication objectives.</span></p><br><p><span>• Perform basic video editing, including cutting, resizing, subtitling, overlays, transitions, and visual treatments.</span></p><br><p><span>• Develop or adapt concise Arabic and English marketing copy, including headlines, captions, calls to action, promotional messages, and short scripts.</span></p><br><p><span>• Ensure that visual design, motion, and copy work together as one clear and coherent creative message.</span></p><br><p><span>• Collaborate with the Head of Creative, internal stakeholders, the Production Unit, and external agencies throughout concept development and execution.</span></p><br><p><span>• Review creative materials for brand consistency, visual quality, copy accuracy, factual correctness, and technical readiness before release.</span></p><br><p><span>• Manage multiple assignments, revisions, source files, final assets, and version histories while meeting agreed deadlines.</span></p><br><p><span>• Monitor creative, design, motion, content, and technology trends and recommend practical improvements to creative quality and production efficiency.</span></p><br> <br> <br><br> Education, Experience and Competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in Graphic Design, Multimedia Design, Visual Communication, Advertising, or a related field, or equivalent.</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>A minimum of 5 years of relevant experience, with at least 3 years in a similar multimedia design, motion design, or creative production role.</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Creative thinking and problem-solving</span></p><br></li><li><p><span>Accountability, ownership, and attention to detail</span></p><br></li><li><p><span>Collaboration and clear communication</span></p><br></li><li><p><span>Adaptability and receptiveness to feedback</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Advanced proficiency in Adobe Photoshop and Illustrator</span></p><br></li><li><p><span>Strong proficiency in After Effects and working knowledge of Premiere Pro or equivalent tools</span></p><br></li><li><p><span>Ability to develop visual concepts, moodboards, storyboards, motion graphics, and simple animations</span></p><br></li><li><p><span>Ability to develop or adapt concise Arabic and English marketing copy</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, South America and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration</p><p>Responsibilities</p><ul><li>Build and develop relationships with potential Clients and Partners who may have clients interested in trading multi-asset products such as Gold, Oil, FX, and Cryptocurrencies.</li><li>On-board IB s and help them increase accounts, deposits, and revenues.</li><li>Identify and target known Money Managers and IB s in the MENA Region.</li><li>Organically build a book of business through relationships in and outside the market targeting potential IB s from multiple industries.</li><li>Determine customers' trading needs and prepare proposals to sell services that address these needs.</li><li>Cross-sell retail clients who meet the IB threshold to grow their business and walk them through the client growth life cycle.</li><li>Stay up to date on market news and trends in FX, Commodities, Stocks, and Indices.</li><li>Advise on trading strategies, options, and risk management strategies.</li><li>Explain industry terms or trading practices to clients.</li><li>Attend industry and company events to source own potential clients as directed by management.</li><li>Achieve sales targets.</li><li>Contact prospective or existing customers to discuss their queries and requirements.</li><li>Develop sales presentations or proposals to explain service specifications.</li><li>Maintain customer records by using the CRM and logging communication.</li><li>Receive and follow-up on clients funding, volume, and new account activations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Academic Qualification Requirement: B.Sc. Degree from any discipline</p><p>4+ years of extensive experience in Forex / CFD brokerage sales environments</p><p>Professional Key Knowledge Area Requirement:</p><ul><li>Strong understanding of FX, commodities, indices, and equity markets</li><li>A hunter mindset, you chase targets, not titles</li><li>Excellent communication and negotiation skills across cultures and regions</li><li>Strategic thinking paired with hands-on execution</li><li>Financial markets knowledge in FX, Stocks, Commodities</li><li>Technical and Fundamental analysis</li></ul><p>Skills & Competencies</p><ul><li>Strong relationship management and networking skills</li><li>Selling Skills.</li><li>Communication skills.</li><li>Customer orientation.</li><li>Learning flexibility</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2408 - B2B Account Executive - Baghdad</p><p>Operation Zain Iraq</p><p>Division Commercial</p><p>Location Iraq - Baghdad</p><p>Closing Date 22-Jul-2026</p><p>Role Purpose Zain Iraq is actively recruiting to hire a B2B Account Executive-Baghdad who is responsible for handling day-to-day sales activities in an efficient and timely manner, achieving a high level of customer satisfaction. The job is also responsible for having direct interaction with current and potential business customers, making inquiries, or seeking information on products and/or services</p><p>Responsibilities</p><ul><li>Understand the B2B sales plans and participate in the achievement of objectives and targets</li><li>Implement the B2B Sales policies and procedures</li><li>Maintain B2B Sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis</li><li>Deal with current customers and respond to sales inquiries via phone calls/e-mails/website/customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to Zain IQ</li><li>Acquire new business customers and search for new leads to increase sales and hence revenues</li><li>Ensure customers are aware of the full range of Zain IQ services/products/offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction</li><li>Maintain good relationships with customers to ensure business continuity and growth</li><li>Interact with Account Senior Executives and Account Managers, keeping them informed of relevant inquiries and providing backup and administrative support to ensure the efficiency of sales operations.</li><li>Accurately complete all sales-related administrative details for efficiency</li><li>Update sales leads and sales forecast information on the sales application to ensure the accuracy of the information at all times</li></ul><p>Education, Experience and Competencies</p><p>Education</p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li></ul><p>Experience</p><ul><li>Up to 2 years of experience in the related field</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral & Written Communication</li><li>Communication</li><li>Technology Application</li><li>Sales Management</li></ul><p>DEI Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li><li>Up to 2 years of experience in the related field</li><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li><li>Oral & Written Communication</li><li>Communication</li><li>Technology Application</li><li>Sales Management</li><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Key Responsibilities: Manage and maintain strong relationships with clients.<br> Act as the main point of contact for client inquiries, requests, and issue resolution.<br> Handle client accounts, ensuring smooth communication and service delivery.<br> Proactively identify and solve client problems to ensure satisfaction.<br> Collaborate with internal teams to meet client needs and improve service quality.<br> Language Requirements: Must be fluent in Arabic, English, and Kurdish (spoken and written).<br> Qualifications & Skills: Proven experience in client management, customer service, or account management (preferably in delivery/shipping/logistics).<br> Excellent communication and interpersonal skills.<br> Strong problem-solving abilities and ability to work under pressure.<br> Organizational and time-management skills.<br> Ability to build trust and long-term relationships with clients</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are hiring a Quality CSA Lead Engineer for major Oil & Gas / Industrial EPC projects. If you have deep expertise in Civil, Structural, and Architectural (CSA) QA/QC and a strong background enforcing Total Energies standards , we want to hear from you. Key Responsibilities QA/QC Management: Establish and maintain the CSA Quality Management System in line with Total Energies specifications, PQPs, and international codes (ACI, ASTM, AISC, AWS, Eurocodes). Inspection & Control: Lead inspections for earthworks, concrete pour cards, structural steel fabrication/erection, welding, grouting, and architectural finishes. TPIA Coordination: Manage Hold, Witness, and Surveillance points with Third-Party Inspection Agencies and laboratories. NCR Management: Drive root cause analysis (RCA), raise/close Non-Conformance Reports, and manage punch lists to client satisfaction. Team Leadership: Mentor field QA/QC teams and represent the quality department during client and Total Energies audits.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Preferred candidate profile</b></p><ul><li>Education: Bachelors Degree in Civil Engineering.</li><li>Experience: 1215 years in CSA QA/QC within Oil & Gas or Industrial EPC environments.</li><li>Leadership: Minimum 5 years of experience in a Lead or Senior QA/QC capacity.</li><li>Certification: Certified ISO 9001:2015 Lead Auditor. Certified QA/QC Engineer (CSWIP, BSI, or equivalent preferred)</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>We are seeking a passionate and skilled Chef De Partie to join our dynamic kitchen team in Basra, Iraq. This role is pivotal in ensuring the highest standards of food preparation and presentation across both the hot and cold sections of our kitchen. As a Chef De Partie, you will have the opportunity to showcase your culinary creativity while contributing to an exceptional dining experience for our guests. Your expertise will not only enhance our menu offerings but also play a crucial role in the overall success of our culinary operations.</p><p>In this position, you will work closely with the Head Chef and other kitchen staff, fostering a collaborative environment that thrives on teamwork and innovation. We believe in investing in our employees' growth and development, offering comprehensive training programs that will elevate your culinary skills and broaden your knowledge of various cooking techniques. As you progress in your career, you will have the chance to take on more responsibilities and advance within our organization, making this an exciting opportunity for aspiring chefs.</p><p>Our kitchen culture is one of creativity, respect, and passion for food. We encourage our team members to share their ideas and contribute to menu development, ensuring that our offerings remain fresh and appealing to our diverse clientele. Joining our team means becoming part of a supportive community that values hard work and dedication, and where your contributions will be recognized and celebrated. If you are ready to take your culinary career to the next level, we want to hear from you!</p><ol><li><b>Responsibilities:</b>Prepare and cook a variety of dishes in the hot section, ensuring high-quality standards are met while adhering to food safety regulations and company recipes.</li><li>Oversee the cold section, including the preparation of salads, appetizers, and desserts, ensuring timely and efficient service during peak hours.</li><li>Collaborate with the Head Chef to design and update the menu, incorporating seasonal ingredients and innovative cooking techniques to enhance guest satisfaction.</li><li>Supervise junior kitchen staff, providing guidance and support to help them develop their culinary skills and improve their performance in the kitchen.</li><li>Maintain cleanliness and organization of the kitchen, ensuring that all equipment and workstations meet health and safety standards at all times.</li><li>Assist in inventory management, including ordering supplies and monitoring stock levels to ensure the kitchen is well-equipped for service.</li><li>Participate in staff training sessions, sharing knowledge and techniques with team members to foster a culture of continuous learning and improvement.</li><li>Handle customer feedback and special requests, adapting dishes as necessary to meet dietary restrictions and preferences.</li><li>Stay updated on industry trends and culinary innovations, incorporating new ideas into the kitchen to keep our offerings relevant and exciting.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficient in various cooking techniques, including grilling, sautéing, and baking, to execute a diverse range of dishes.</li><li>Strong knowledge of food safety and sanitation practices to ensure a clean and safe kitchen environment.</li><li>Excellent time management skills to efficiently handle multiple tasks and prioritize during busy service periods.</li><li>Creative mindset to develop new recipes and improve existing dishes, enhancing the overall guest experience.</li><li>Ability to work collaboratively in a team environment, fostering positive relationships with kitchen staff and front-of-house teams.</li><li>Strong communication skills to effectively convey instructions and collaborate with other kitchen staff.</li><li>Adaptability to changing menus and guest preferences, demonstrating flexibility in a fast-paced culinary setting.</li></ul></div>
<p>What s On Your Plate? Restaurant Training including installation of Talabat system at partner locations Ensures & improves the restaurant s operation and increase the order acceptance rate, reduce vendor delay Implement new configurations to support operations Proactively liaise with Restaurants, investigating and resolving restaurant issues in a timely manner Identify causes of operational issues as well as symptoms, diagnosis, and cure Collaborative problem solving with many different stakeholders in the business:, Account management, Driver operations, Customer Service, etc Restaurant Performance Data Analysis & Reporting Scheduling and carrying out training with new and existing restaurant partners, troubleshooting and Tech Replacement</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree 0-2 years experience in operations or logistics. food/grocery tech industry is highly desirable The ability to quickly adapt to new environment and systems so you can hit the ground running A highly organized and detail-oriented with an analytical mindset Advanced Excel and Data Interpretation Skills Strong communication skills, both written and verbal</p>
<p>Job Specification
• Act as the primary liaison and first point of contact for ATC, RFF, Ground Handling Agents, Airlines, Engineering, and external stakeholders on all airside operational matters during the shift, escalating to the Head of Airside Operations where required.
• Ensure strict enforcement of Airside Driving Regulations (ADR), Apron Discipline, and all active Airside Driving Permits (ADP) and Airside Vehicle Permits (AVP) throughout the shift; direct shift inspectors to act on violations and authorize the issuance of Non-Compliance Notices (NCN).
• Coordinate and direct Wildlife Hazard Management activities during the shift, ensuring that wildlife observations are reported, logged, and acted upon in accordance with the Wildlife Hazard Management Plan, and that the runway and movement area remain safe for operations.
• Oversee apron safety and operational discipline across all apron zones, including monitoring of ground handling activities, FOD prevention, fuel safety compliance, and resolution of apron.
• Authorize and oversee emergency and contingency responses for airside-specific incidents during the shift — including runway/taxiway incursions, ground handling accidents, FOD alerts, fuel spills, airside vehicle accidents, and wildlife strikes — in accordance with the Airport Emergency Plan (AEP) and Airside Operations contingency procedures.
• Complete, review, and submit comprehensive shift log reports capturing all significant events, incidents, operational decisions taken, and handover notes for each shift, ensuring accurate and auditable records for the Head of Airside Operations.
• Conduct or delegate shift airside inspections of the movement area, apron, perimeter roads, and active worksites, ensuring compliance with ICAO Annex 14 standards, aerodrome certification requirements, and airport operational procedures.
• Represent Airside Operations in real-time coordination calls, Airside Operations Room meetings, and pre/post-flight briefings during the shift as required.
Human and Technical Resources
• Direct and coordinate the full complement of Airside Operations shift staff across all sections for the duration of the shift, ensuring appropriate task allocation, coverage of all operational zones, and staff welfare.
• Utilize the available management systems, stand planning tools, NOTAM databases, radio communication systems, and CCTV/surveillance platforms to maintain real-time situational awareness and operational control throughout the shift.
• Ensure all shift operational vehicles and equipment are serviceable and deployed effectively; report unserviceable assets to the Head of Airside Operations and Engineering for immediate action.
Planning and Programme
• Review and brief all shift staff on the daily flight programme, scheduled airside works, active NOTAMs, planned closures, and any regulatory or safety advisories at shift commencement.
• Contribute shift-level observations and operational data to the continuous improvement of Airside Operations procedures, SOPs, and contingency plans by providing structured feedback to the Head of Airside Operations.
Core Operational Activities
• Execute structured shift start and shift end handovers, ensuring all active permits, incidents, NOTAMs, ongoing works, and outstanding actions are clearly communicated and transferred to the incoming duty manager.
• Authorize real-time operational decisions including temporary runway/taxiway restrictions, emergency equipment pre-positioning, and suspension of airside work activities when safety is at risk.
• Coordinate the activation and stand-down of airside emergency responses for airside-specific incidents, ensuring all relevant parties (ATC, RFF, Ground Handlers, Engineering, airside operations team) are notified and deployed in accordance with the AEP.
• Monitor and enforce FOD (Foreign Object Debris/Damage) prevention programmes across all apron and movement area zones, directing FOD inspections and ensuring immediate clearance of any identified debris.
Human Resources Management
• Provide direct line management, mentoring, and performance evaluation for all operational shift subordinates in alignment with the airport HR and competency framework.
• Manage leave planning, duty rosters, and workforce scheduling to ensure continuous, uninterrupted operational coverage of all shift functions.
• Identify training and career development opportunities for Operations Section staff and foster a safety-first, accountability-driven team culture.</p><p>Education
• Bachelor's Degree, (Preferably in Aviation Management, Airport Operations, Aeronautical Science) Engineering, or a related discipline from a recognized institution.
• A post-graduate qualification or diploma in Aviation/Airport Management is an added advantage)
Experience
• Minimum 6 years of progressive experience in airport airside operations, of which at least 2 years must be in a supervisory or senior Operational role with demonstrated shift management responsibility.
• Proven experience in apron management, movement area operations, airside safety enforcement, and emergency/contingency coordination.
• Experience across multiple Airside Operational functions is highly desirable.
Computer Skills
• Professional knowledge of Microsoft Suite (especially Word, PowerPoint and Excel) (Essential)
• Demonstrated competency with various Airport Operations Management Systems (AODB, FIDS, stand planning tools), NOTAM databases, radio communication systems, and airside surveillance/CCTV platforms.
Language Skills
• English: solid written and spoken proficiency (Essential). English Language Proficiency - Minimum ICAO Level 4 or equivalent
• Arabic: working proficiency (Desirable).
Training Requirements
• ICAO Annex 14 – Aerodromes (Essential).
• ICAO Safety Management System (SMS) – ICAO-recognized institute (Essential).
• Coordination of Emergency Response (Aerodrome Emergency Planning) (Essential).
• Airside Driving Permit / Airside Driving Assessor certification (Highly Desirable).
• Aerodrome Wildlife Hazard Management (Highly Desirable).
• FOD Prevention Programme certification (Highly Desirable).
• First Aid / Basic Life Support (Desirable).</p>