Office boy Jobs in Iraq
461 Jobs Found
<p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions.</p><p>Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth</p><p>Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections</p><p>Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services</p><p>Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution</p><p>Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy</p><p>Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth</p><p>Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality</p><p>Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency</p><p>Collaborate with other departments to ensure seamless coordination and exceptional guest experiences</p><p>Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty</p><p>Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li><li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li><li>Strong people management and team development skills with a commitment to supporting staff growth</li><li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li><li>Proficiency in front office management systems and hotel software platforms</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li><li>Problem-solving abilities and sound judgment in handling complex situations</li><li>Budget management and financial acumen with experience in cost control</li><li>Leadership qualities with the ability to motivate and inspire teams</li><li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li><li>Analytical mindset with the ability to interpret data and make informed decisions</li><li>Customer-focused approach with a genuine passion for hospitality</li><li>Ability to work independently and collaboratively within a team environment</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Job Title:</strong> Office Manager / Administration<br> <strong>Location:</strong> Baghdad, Iraq<br> <strong>Industry:</strong> Oil & Gas<br> <strong>Department:</strong> Administration<br> <strong>Reports To:</strong> Country Manager<br> <strong>Job Summary</strong><br> We are seeking an experienced and highly organized Office Manager to oversee daily administrative operations and ensure the smooth functioning of our office and support facilities. The ideal candidate will manage office administration, facility management, vendor coordination, travel arrangements, procurement, and employee support while maintaining compliance with company policies and industry standards.<br> <strong>Key Responsibilities</strong><ul><li>Office Administration</li><li>Facilities Management</li><li>Vendor & Contract Management</li><li>Travel & Logistics Management</li><li>Budget & Cost Control</li><li>Employee Support Services</li><li>Compliance & Governance</li></ul><strong>Required Qualifications</strong><ul><li>Bachelor's degree in Business Administration, Management, or related field.</li><li>5 + years of experience in office administration, facilities management, or corporate services.</li><li>Experience in Oil & Gas, Energy, EPC, Engineering, or Industrial sectors preferred.</li><li>Strong knowledge of vendor management, procurement, and facility operations.</li><li>Proficiency in MS Office Suite (Excel, Word, PowerPoint).</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions.</p>
<ul>
<li>Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth</li>
<li>Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections</li>
<li>Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services</li>
<li>Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution</li>
<li>Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy</li>
<li>Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth</li>
<li>Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality</li>
<li>Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency</li>
<li>Collaborate with other departments to ensure seamless coordination and exceptional guest experiences</li>
<li>Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty</li>
<li>Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li>
<li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li>
<li>Strong people management and team development skills with a commitment to supporting staff growth</li>
<li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li>
<li>Proficiency in front office management systems and hotel software platforms</li>
<li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li>
<li>Problem-solving abilities and sound judgment in handling complex situations</li>
<li>Budget management and financial acumen with experience in cost control</li>
<li>Leadership qualities with the ability to motivate and inspire teams</li>
<li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li>
<li>Analytical mindset with the ability to interpret data and make informed decisions</li>
<li>Customer-focused approach with a genuine passion for hospitality</li>
<li>Ability to work independently and collaboratively within a team environment</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions.</p><br><ul><li>Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth</li><li>Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections</li><li>Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services</li><li>Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution</li><li>Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy</li><li>Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth</li><li>Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality</li><li>Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency</li><li>Collaborate with other departments to ensure seamless coordination and exceptional guest experiences</li><li>Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty</li><li>Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</li></ul><br>Qualifications<br><br><ul><li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li><li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li><li>Strong people management and team development skills with a commitment to supporting staff growth</li><li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li><li>Proficiency in front office management systems and hotel software platforms</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li><li>Problem-solving abilities and sound judgment in handling complex situations</li><li>Budget management and financial acumen with experience in cost control</li><li>Leadership qualities with the ability to motivate and inspire teams</li><li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li><li>Analytical mindset with the ability to interpret data and make informed decisions</li><li>Customer-focused approach with a genuine passion for hospitality</li><li>Ability to work independently and collaboratively within a team environment</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose To provide administrative and executive oversight of the Unit’s activities, implement plans agreed upon with the Information Systems Department at Head Office, and participate in managing the establishment and development of the infrastructure required for the Bank’s information systems, including software, networks, and hardware.<br> The role also oversees the implementation of the Bank’s information technology policies and objectives by monitoring the preparation of plans related to computerization and automation of operations, developing an integrated information network within the Bank, enhancing organizational digital knowledge, and ensuring the readiness, efficiency, and continuous development of systems and applications in line with technological advancements.<br> Responsibilities Participate in developing policies and procedures for the Information Systems Unit – Iraq Branch, in line with the Bank’s direction in this field, and submit them to the Information Systems Department at Head Office.<br> Participate in setting the strategy and annual objectives of the Information Systems Unit – Iraq Branch in coordination with the Executive Director of the Information Systems Department at Head Office and the Chief Executive Officer – Iraq Branches.<br> Implement the approved strategy and annual objectives agreed upon with the Information Systems Department at Head Office and the CEO – Iraq Branches, within the agreed budget allocations.<br> Set objectives for subordinate staff based on the approved annual plan; provide administrative and operational supervision of the Unit and its employees; ensure work is performed efficiently and accurately; evaluate employee performance; and develop staff capabilities to enhance service quality.<br> Participate in identifying and selecting hardware, services, and systems used by the Bank; supervise and evaluate proposals and tenders submitted by external parties; conduct financial and technical analyses; provide recommendations; and forward them to the Information Systems Department at Head Office for review and submission to the authorized body or relevant committee.<br> Supervise and ensure that backup copies of information and data related to systems used within the Regional Management/Iraq Branch are regularly maintained to ensure business continuity.<br> Monitor current and future business and user requirements.<br> Coordinate with the Information Systems Department at Head Office to develop information systems at the Iraq Branch and oversee the establishment and development of the infrastructure required for managing the Bank’s information systems.<br> Periodically verify the effectiveness, integrity, continuity, and operational readiness of all information systems used by the Bank, including communication systems and operating systems within the Regional Management scope, and assess their ability to meet user requirements through the database documenting all reported faults and issues.<br> Forward observations and feedback from departments/divisions regarding automated systems to the Central Operations and International Trade Unit – Iraq Branch, as applicable, for review and onward submission to the Central Operations Department at Head Office.<br> Analyze and prepare reports on faults affecting communication systems, information systems, and ATMs, including corrective actions and root causes, and coordinate with the Information Systems Department at Head Office regarding such matters.<br> Ensure continuous awareness of developments in information systems to provide the most suitable solutions, systems, and services; ensure adherence to the latest confidentiality, security, and protection standards for information systems, devices, and networks to safeguard the Bank’s interests, in coordination with the Information Systems Department at Head Office.<br> Ensure that daily operations are conducted in accordance with approved policies, procedures, and delegated authorities.<br> Review executive and control reports, as well as internal and external audit reports according to their periodic schedules, and take the necessary actions in line with approved procedures to ensure proper execution of work and effective operational control.<br> Working Conditions and Environment Office-based work environment.<br> The position requires supervisory and managerial skills.<br> Specialized work in the field of information systems.<br> Requires the use of a computer equipped with the necessary systems and applications.<br> Communication and Working Relationships Daily verbal and written communication with the Executive Director – Information Systems Department at Head Office to provide updates on work developments and emerging matters.<br> Daily verbal, telephone, and written communication with subordinate staff to monitor work progress and resolve issues.<br> As needed, verbal, telephone, and written communication with relevant Head Office departments and branches to meet business requirements.<br> As needed, telephone and written communication with software and equipment vendors to meet operational needs.<br> Scope of Work and Authority Operates within defined and documented policies and procedures.<br> Serves as a member of Executive Management Committees in accordance with the approved committee formation regulations.<br> Bachelor’s degree in Computer Engineering, Software Engineering, or a related field.<br> Minimum of 8 years of relevant professional experience, including at least 4 years in a managerial position.<br> Proficiency in spoken and written English.<br> Proficiency in computer usage and working with implemented systems.<br> Thorough knowledge of various operating systems.<br> Thorough knowledge of networking systems and the systems used by the Bank.<br> Knowledge of supporting programming languages.<br> Comprehensive understanding of risks associated with electronic banking services.<br> Knowledge of database management.<br> Knowledge of banking laws and regulatory frameworks.<br> Knowledge of the regulations, instructions, and requirements of the Central Bank of Iraq.<br> Strong supervisory and managerial skills.<br> Strong analytical skills.<br> Planning and organizational abilities.<br> Ability to motivate others and work effectively within a team environment.<br> Thorough knowledge of internal and external policies, procedures, and their updates.<br> Strong communication and interpersonal skills.<br> Ability to work effectively under pressure.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Administrator is responsible to plan, develop, coordinate, and direct the activities related to several functional areas of administrative services.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Supervise day-to-day operations of the Department and staff members and supports with daily clerical tasks.</p><br>
<p>Answer phone calls, provide information to callers, or redirect phone calls.</p><br>
<p>Ensure the office is stocked with necessary supplies and all equipment is working and properly maintained. Order office stationery and supplies as and when required.</p><br>
<p>Plan, schedule, and promote office events, including meetings, conferences, interviews, orientations, and training sessions.</p><br>
<p>Provide administrative support to the executive staff, business leaders and other senior members.</p><br>
<p>Assist with the preparation of meetings and teleconferences as well as facilitates the recording, transcription and distribution of minutes and action items.</p><br>
<p>Ensure timely and accurate content review and dissemination for leadership, including weekly leadership reports, monthly leadership updates and other business requirements.</p><br>
<p>Support the Executive Team and Leadership with preparation for annual leadership meetings (including but not limited to, supporter meetings, the membership business meeting, strategic planning meetings, etc.)</p><br>
<p>Prepare and edit correspondence, communications, presentations, and other documents. Provide oversight on new staff orientation, including trainings and resource materials.</p><br>
<p>Ensures the accuracy and appropriate maintenance of the policy manual, procedure manual and self-audit in accordance with leadership approvals and changing needs.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge of office management systems and procedures. </p><br>
<p>Excellent working knowledge of English (oral and written)</p><br>
<p>High proficiency in Computer Office Applications and Programs (MS Excel, Word etc.). Excellent time management skills and ability to multi-task and prioritize work.</p><br>
<p>Excellent problem-solving and communication skills.</p><br>
<p>Strong organizational and planning skills. Attention to detail.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Clerical Documentation Tools L2<br>Calendar Maintenance L2<br>Document & Record Control L2<br>Travel Arrangements L2<br>Administrative Document Design L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration or any related field<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose To provide administrative and executive oversight of the Unit s activities, implement plans agreed upon with the Information Systems Department at Head Office, and participate in managing the establishment and development of the infrastructure required for the Bank s information systems, including software, networks, and hardware. The role also oversees the implementation of the Bank s information technology policies and objectives by monitoring the preparation of plans related to computerization and automation of operations, developing an integrated information network within the Bank, enhancing organizational digital knowledge, and ensuring the readiness, efficiency, and continuous development of systems and applications in line with technological advancements. Responsibilities Participate in developing policies and procedures for the Information Systems Unit Iraq Branch, in line with the Bank s direction in this field, and submit them to the Information Systems Department at Head Office. Participate in setting the strategy and annual objectives of the Information Systems Unit Iraq Branch in coordination with the Executive Director of the Information Systems Department at Head Office and the Chief Executive Officer Iraq Branches. Implement the approved strategy and annual objectives agreed upon with the Information Systems Department at Head Office and the CEO Iraq Branches, within the agreed budget allocations. Set objectives for subordinate staff based on the approved annual plan; provide administrative and operational supervision of the Unit and its employees; ensure work is performed efficiently and accurately; evaluate employee performance; and develop staff capabilities to enhance service quality. Participate in identifying and selecting hardware, services, and systems used by the Bank; supervise and evaluate proposals and tenders submitted by external parties; conduct financial and technical analyses; provide recommendations; and forward them to the Information Systems Department at Head Office for review and submission to the authorized body or relevant committee. Supervise and ensure that backup copies of information and data related to systems used within the Regional Management/Iraq Branch are regularly maintained to ensure business continuity. Monitor current and future business and user requirements. Coordinate with the Information Systems Department at Head Office to develop information systems at the Iraq Branch and oversee the establishment and development of the infrastructure required for managing the Bank s information systems. Periodically verify the effectiveness, integrity, continuity, and operational readiness of all information systems used by the Bank, including communication systems and operating systems within the Regional Management scope, and assess their ability to meet user requirements through the database documenting all reported faults and issues. Forward observations and feedback from departments/divisions regarding automated systems to the Central Operations and International Trade Unit Iraq Branch, as applicable, for review and onward submission to the Central Operations Department at Head Office. Analyze and prepare reports on faults affecting communication systems, information systems, and ATMs, including corrective actions and root causes, and coordinate with the Information Systems Department at Head Office regarding such matters. Ensure continuous awareness of developments in information systems to provide the most suitable solutions, systems, and services; ensure adherence to the latest confidentiality, security, and protection standards for information systems, devices, and networks to safeguard the Bank s interests, in coordination with the Information Systems Department at Head Office. Ensure that daily operations are conducted in accordance with approved policies, procedures, and delegated authorities. Review executive and control reports, as well as internal and external audit reports according to their periodic schedules, and take the necessary actions in line with approved procedures to ensure proper execution of work and effective operational control. Working Conditions and Environment Office-based work environment. The position requires supervisory and managerial skills. Specialized work in the field of information systems. Requires the use of a computer equipped with the necessary systems and applications. Communication and Working Relationships Daily verbal and written communication with the Executive Director Information Systems Department at Head Office to provide updates on work developments and emerging matters. Daily verbal, telephone, and written communication with subordinate staff to monitor work progress and resolve issues. As needed, verbal, telephone, and written communication with relevant Head Office departments and branches to meet business requirements. As needed, telephone and written communication with software and equipment vendors to meet operational needs. Scope of Work and Authority Operates within defined and documented policies and procedures. Serves as a member of Executive Management Committees in accordance with the approved committee formation regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Engineering, Software Engineering, or a related field.</li><li>Minimum of 8 years of relevant professional experience, including at least 4 years in a managerial position.</li><li>Proficiency in spoken and written English.</li><li>Proficiency in computer usage and working with implemented systems.</li><li>Thorough knowledge of various operating systems.</li><li>Thorough knowledge of networking systems and the systems used by the Bank.</li><li>Knowledge of supporting programming languages.</li><li>Comprehensive understanding of risks associated with electronic banking services.</li><li>Knowledge of database management.</li><li>Knowledge of banking laws and regulatory frameworks.</li><li>Knowledge of the regulations, instructions, and requirements of the Central Bank of Iraq.</li><li>Strong supervisory and managerial skills.</li><li>Strong analytical skills.</li><li>Planning and organizational abilities.</li><li>Ability to motivate others and work effectively within a team environment.</li><li>Thorough knowledge of internal and external policies, procedures, and their updates.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work effectively under pressure.</li></ul><p></p></section>
<p>The Front Office Agent is responsible for providing professional, friendly, and efficient service to hotel guests throughout their stay. The position involves managing guest check-in and check-out, handling reservations and inquiries, processing payments, responding to guest requests, and ensuring a positive guest experience in accordance with the hotel's standards and policies.</p><p>Key Responsibilities</p><ul><li>Welcome and greet guests in a warm, professional, and courteous manner.</li><li>Perform guest check-in and check-out procedures accurately and efficiently.</li><li>Verify guest identification and registration information in accordance with hotel policies and applicable local requirements.</li><li>Handle room assignments, key cards, and guest requests.</li><li>Process cash, credit card, and other approved payment transactions accurately.</li><li>Provide guests with information about hotel facilities, services, room rates, operating hours, and local attractions.</li><li>Handle telephone calls, emails, and guest inquiries professionally.</li><li>Manage reservations, cancellations, modifications, and room availability when required.</li><li>Maintain accurate guest records and update information in the hotel's Property Management System (PMS).</li><li>Respond promptly and professionally to guest complaints and service requests, escalating issues to the supervisor or manager when necessary.</li><li>Coordinate with Housekeeping, Maintenance, Food & Beverage, Security, and other departments to ensure smooth guest service.</li><li>Monitor room status and communicate relevant information to the appropriate departments.</li><li>Prepare and maintain accurate shift reports, cash reports, and other required front office documentation.</li><li>Follow hotel procedures related to cash handling, guest confidentiality, security, and emergency situations.</li><li>Maintain a clean, organized, and professional front desk area.</li><li>Promote hotel services and facilities when appropriate and support the achievement of departmental revenue targets.</li><li>Ensure compliance with hotel policies, service standards, and applicable Iraqi regulations.</li><li>Perform other duties and responsibilities assigned by the Front Office Manager or management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Front Office Agent is responsible for providing professional, friendly, and efficient service to hotel guests throughout their stay. The position involves managing guest check-in and check-out, handling reservations and inquiries, processing payments, responding to guest requests, and ensuring a positive guest experience in accordance with the hotel's standards and policies.</p><p>Key Responsibilities</p><ul><li>Welcome and greet guests in a warm, professional, and courteous manner.</li><li>Perform guest check-in and check-out procedures accurately and efficiently.</li><li>Verify guest identification and registration information in accordance with hotel policies and applicable local requirements.</li><li>Handle room assignments, key cards, and guest requests.</li><li>Process cash, credit card, and other approved payment transactions accurately.</li><li>Provide guests with information about hotel facilities, services, room rates, operating hours, and local attractions.</li><li>Handle telephone calls, emails, and guest inquiries professionally.</li><li>Manage reservations, cancellations, modifications, and room availability when required.</li><li>Maintain accurate guest records and update information in the hotel's Property Management System (PMS).</li><li>Respond promptly and professionally to guest complaints and service requests, escalating issues to the supervisor or manager when necessary.</li><li>Coordinate with Housekeeping, Maintenance, Food & Beverage, Security, and other departments to ensure smooth guest service.</li><li>Monitor room status and communicate relevant information to the appropriate departments.</li><li>Prepare and maintain accurate shift reports, cash reports, and other required front office documentation.</li><li>Follow hotel procedures related to cash handling, guest confidentiality, security, and emergency situations.</li><li>Maintain a clean, organized, and professional front desk area.</li><li>Promote hotel services and facilities when appropriate and support the achievement of departmental revenue targets.</li><li>Ensure compliance with hotel policies, service standards, and applicable Iraqi regulations.</li><li>Perform other duties and responsibilities assigned by the Front Office Manager or management.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Baghdad, Iraq. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery.</p><p>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel</p><p>Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy</p><p>Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail</p><p>Perform administrative tasks including data entry, filing, document preparation, and record management</p><p>Coordinate with various departments to facilitate smooth office operations and information flow</p><p>Manage incoming and outgoing mail, packages, and deliveries with care and organization</p><p>Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards</p><p>Monitor visitor access and ensure security protocols are consistently followed</p><p>Assist with basic office maintenance, supply inventory management, and restocking as needed</p><p>Support other administrative staff and team members as required to meet organizational goals</p><p>Handle inquiries and resolve basic issues with empathy and problem-solving skills</p><p>Adapt to changing priorities and work flexibly in a fast-paced environment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><ul><li>Excellent verbal and written communication skills in both Arabic and English</li><li>Strong multitasking abilities and time management skills</li><li>Customer service orientation with a friendly, professional, and empathetic demeanor</li><li>Excellent organizational skills with the ability to prioritize tasks effectively</li><li>Ability to work in a fast-paced environment while maintaining attention to detail</li><li>Professional appearance and strong phone etiquette</li><li>Basic problem-solving abilities and resilience in handling challenging situations</li><li>Adaptability and willingness to learn new skills and technologies</li><li>Knowledge of office management systems and visitor management protocols</li><li>Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred)</li><li>Experience in the hospitality, corporate, or customer service industry (preferred)</li><li>Familiarity with appointment scheduling software and communication platforms (preferred)</li></ul><p></p></section>
<p>بەشی فرۆشتن | Sales مندوب مبيعات</p><p>شوێن: هەولێر</p><p> کۆمپانیا: کۆمپانیای دۆزەر بۆ فرۆشتن و گواستنەوەی پارچەی یەدەگی ئۆتۆمبیل ⸻</p><p>هەڵی کاری بەردەست 6 کارمەندی بەشی فرۆشتن (ڕەگەزی نێر) ⸻</p><p> مەرجەکان</p><p> بۆ کارمەندانی بەشی فرۆشتن:</p><p>شارەزایی لە بەکارهێنانی کۆمپیوتەر</p><p>توانای زیادکردنی داتا و کارکردن لەسەر سیستە</p><p> بۆ کارمەندی ژمێریاری: </p><p>دەرچووی کۆلێژی ژمێریاری</p><p> شارەزایی تەواو لە Microsoft Office </p><p> باشترە شارەزاییان هەبێت لە جۆر، براند و پارچەکانی ئۆتۆمبیل</p><p>زمانی کوردی بزانن، و ئەگەر عەرەبی یان ئینگلیزی بزانن هەلی وەرگرتنیان زیاتر دەبێت </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<u>Context</u><br><p><span>Under general guidance of Chief of Mission ,under the overall supervision of the Head of Resources Management Officer (H-RMD) and Supply Chain Officer , the direct supervision of the Sr. Supply Chain Assistant (Logistics); and, in collaboration with relevant units at Erbil Office, the Supply Chain Assistant – Facilities Maintenance & Admin will be responsible and accountable for managing the Facilities Maintenance and Admin functions in Erbil Sub Office.</span></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Baghdad, Iraq. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery.</p><p>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel</p><p>Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy</p><p>Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail</p><p>Perform administrative tasks including data entry, filing, document preparation, and record management</p><p>Coordinate with various departments to facilitate smooth office operations and information flow</p><p>Manage incoming and outgoing mail, packages, and deliveries with care and organization</p><p>Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards</p><p>Monitor visitor access and ensure security protocols are consistently followed</p><p>Assist with basic office maintenance, supply inventory management, and restocking as needed</p><p>Support other administrative staff and team members as required to meet organizational goals</p><p>Handle inquiries and resolve basic issues with empathy and problem-solving skills</p><p>Adapt to changing priorities and work flexibly in a fast-paced environment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Excellent verbal and written communication skills in both Arabic and English</li><li>Strong multitasking abilities and time management skills</li><li>Customer service orientation with a friendly, professional, and empathetic demeanor</li><li>Excellent organizational skills with the ability to prioritize tasks effectively</li><li>Ability to work in a fast-paced environment while maintaining attention to detail</li><li>Professional appearance and strong phone etiquette</li><li>Basic problem-solving abilities and resilience in handling challenging situations</li><li>Adaptability and willingness to learn new skills and technologies</li><li>Knowledge of office management systems and visitor management protocols</li><li>Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred)</li><li>Experience in the hospitality, corporate, or customer service industry (preferred)</li><li>Familiarity with appointment scheduling software and communication platforms (preferred)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead a unique humanitarian partnership in Iraq The Danish Red Cross, German Red Cross and Norwegian Red Cross are seeking an experienced and strategic humanitarian leader to serve as Country Manager for the Iraq Joint Office in Baghdad. The Iraq Joint Office was established in April 2026 as a shared platform through which the three National Societies coordinate and strengthen their partnership with the Iraqi Red Crescent Society. The Joint Office represents a commitment to greater collaboration, coherence and effectiveness in supporting humanitarian action by Iraqi Red Crescent Society. While the employment contract is initially held by Danish Red Cross as part of a rotating management arrangement among the participating National Societies, the Country Manager serves as the senior leader and representative of the Joint Office as a whole. The role provides strategic leadership across all Joint Office activities and represents the collective engagement of Danish Red Cross, German Red Cross and Norwegian Red Cross in Iraq. Working closely with the IRCS, the Country Manager will ensure that support is coordinated, principled, needs-based and aligned with the priorities across a range of thematic areas. About the Context Iraq continues its transition from conflict towards recovery and development while facing significant humanitarian, economic, environmental and governance challenges. More than one million people remain displaced, many returnees continue to face barriers to sustainable reintegration, and climate-related pressures are increasingly affecting vulnerable communities. Climate change, water scarcity, economic vulnerability, urbanisation and regional instability continue to shape humanitarian needs and development challenges across the country. At the same time, Iraq presents important opportunities to strengthen resilience, local humanitarian leadership and longer-term recovery efforts. Key Responsibilities Joint Office Leadership and Governance: The Country manager will be line managed by the Steering Committee formed by DRC, GRC and NoRC, while remaining under the Duty of Care and Security management of the contract holder (DRC for the first rotation). The Country manager will be responsible to organize and facilitate those Steering Committee meetings, developing presentations and act as a bridge to bring in expertise from the 3 partners as requested by IRCS. Provide overall leadership and strategic direction to the Iraq Joint Office on behalf of Danish Red Cross, German Red Cross and Norwegian Red Cross. Maintain a co-operative working relationship with IRCS and provide IRCS with guidance and support in the strategic development process, building and strengthening their capacities, quality assurance, management, reporting and finance. Ensure effective implementation of the Joint Office governance framework and agreed collaboration mechanisms. Provide monthly updates to the Steering Committee and escalate decisions to this body as needed Promote a culture of partnership, transparency, accountability and collective ownership across the participating National Societies. Facilitate strategic planning, prioritisation and decision-making processes within the Joint Office. Ensure that Joint Office activities align with the priorities and leadership of the IRCS. Partnership and Representation: Serve as the senior representative of the Joint Office towards the Iraqi Red Crescent Society, International Federation of the Red Cross and Red Crescent Societies, International Committee of the Red Cross, government authorities, donors and external partners. Maintain and strengthen strategic relationships across the humanitarian and development sector. Promote the visibility, credibility and influence of the Joint Office and its partners. Support Movement coordination and strengthen cooperation among Red Cross Red Crescent actors in Iraq. Programme Leadership: Provide strategic oversight of the Joint Office portfolio and ensure programme quality, relevance and impact. Support innovation, learning and adaptive programming. Ensure effective monitoring, reporting, accountability and compliance across all programmes. Strengthen approaches that contribute to resilience, recovery and locally led humanitarian action. People Leadership: Lead, support and develop a high-performing and diverse team. Foster an inclusive, respectful and collaborative organisational culture. Ensure effective performance management, staff development and succession planning. Promote staff wellbeing, safeguarding and duty of care. Financial and Operational Management: Ensure sound financial management, compliance and risk management. Oversee budget planning, resource allocation and donor accountability. Ensure efficient and effective operational support systems. Support resource mobilisation and the development of strategic funding opportunities. Security and Risk Management: Maintain oversight of security management and organisational risk. Ensure that staff safety and security considerations are integrated into operational planning and decision-making. Support preparedness, contingency planning and emergency response capacity. You will become part of the World's largest humanitarian organization The Red Cross Red Crescent Movement is the world's largest humanitarian organization. We help people on both sides of a conflict and in the remotest corners of the world, regardless of their religion, race or political views. The Red Cross is always there. We save lives every day, and we equip people with the tools they need to get through crises and disasters. We are part of your local community no matter where you live. With your help, we can be wherever we are needed, always. We are passionate about what we do - and we are proud of our job! We offer a meaningful work at a purpose-driven workplace with truly engaged colleagues. We focus on professional </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You are a collaborative and politically astute humanitarian leader with a strong track record of managing complex partnerships and programmes in challenging environments. You combine strategic vision with strong operational management skills and have the ability to unite diverse stakeholders around a common purpose. Required Experience and Qualifications</p><ul><li>Relevant university degree in international development, humanitarian action, public health, social sciences, management or a related field.</li><li>Minimum 8 years of progressively responsible experience in humanitarian and/or development programming.</li><li>Significant leadership experience in complex international settings.</li><li>Proven experience managing partnerships, programmes, budgets and teams.</li><li>Experience working with institutional donors and donor compliance requirements.</li><li>Demonstrated ability to represent organisations externally and engage effectively with senior stakeholders.</li><li>Experience supporting organisational development and capacity strengthening.</li><li>Strong financial management and strategic planning skills.</li><li>Excellent written and spoken English.</li></ul><p>Desirable Experience and Skills</p><ul><li>Previous experience in the Middle East and North Africa region.</li><li>Previous experience working with the Red Cross Red Crescent Movement.</li><li>Experience in health & PSS, DRM, cash-based-assistance, climate adaptation.</li><li>Arabic language skills.</li><li>Hostile Environment Awareness Training (HEAT) or equivalent.</li></ul><p></p></section>
<p>We are seeking a professional and welcoming <strong>German-Speaking Receptionist</strong> to be the face of our company. The ideal candidate will possess exceptional communication skills in German and deliver a premium, hospitable experience to our clients and visitors.</p><h3><strong>Requirements & Qualifications:</strong></h3><ul><li><strong>Languages:</strong> Full professional fluency in <strong>German</strong> (spoken and written, native or near-native level). Good command of English or Arabic is a strong advantage.</li><li><strong>Skills & Demeanor:</strong> Professional appearance, outstanding interpersonal skills, and a welcoming, polite attitude.</li><li><strong>Technical Skills:</strong> Proficiency in MS Office (Word, Excel, Outlook) and familiarity with basic office equipment or scheduling systems.</li><li><strong>Experience:</strong> Prior experience in front desk operations, hospitality, or customer service is preferred.</li></ul><h3><strong>Key Responsibilities:</strong></h3><ul><li>Greet, welcome, and direct visitors and clients in a professional and polite manner.</li><li>Answer, screen, and forward incoming phone calls in German while providing accurate information.</li><li>Manage daily emails, handle correspondence, and organize appointments or meetings.</li><li>Maintain a clean, tidy, and organized reception area that accurately reflects the company's professional image.</li></ul><h3><strong>Benefits:</strong></h3><ul><li>Competitive salary (determined based on language proficiency and experience).</li><li>High-end, professional, and supportive work environment.</li><li>Opportunities for career development and growth.</li></ul>
<p>We are hiring a front office manager to join our hotel based in Iraq, Najaf.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Staff Management: Hire, train, schedule, and evaluate front desk agents, receptionists, and support personnel.</li><li>Guest Relations: Welcome visitors, resolve complaints quickly, and maintain high service standards.</li><li>Operations Oversight: Manage check-in/check-out flows, oversee room assignments or bookings, and maintain front office supplies.</li><li>Department Coordination: Communicate seamlessly with housekeeping, maintenance, and management</li><li>Administrative & Financial Tasks: Track budgets, monitor expenses, manage cash handling, and prepare performance reports.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Main Duties and Responsibilities:</p><p>Network & Administration</p><p>Lead the design, deployment, and optimization of Cisco-based network infrastructure across Kurdistan sites.</p><p>Monitor network performance, troubleshoot issues, and implement proactive solutions to ensure high availability and security.</p><p>Manage firewalls, VPNs, switches, routers, and wireless systems with a focus on scalability and redundancy.</p><p>Maintain network documentation, topology maps, and configuration standards.</p><p>Microsoft 365 & Office 365 Services</p><p>Administer and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and Azure AD.</p><p>Provide advanced support for Office 365 applications and integrations with other enterprise systems.</p><p>Systems & Infrastructure</p><p>Oversee Windows Server environments, Active Directory, DNS, DHCP, and virtualization platforms (e.g., Hyper-V or VMware).</p><p>Ensure system backups, disaster recovery plans, and business continuity strategies are in place and tested.</p><p>Collaborate with cybersecurity teams to enforce best practices and respond to threats.</p><p>Implement and manage security measures to protect sensitive data and IT infrastructure.</p><p>End-User Support</p><p>Provide technical support to end users, including software installation, troubleshooting, and resolving hardware issues.</p><p>Guide users through problem-solving steps and ensure the timely resolution of technical problems.</p><p>Maintain records of issues and solutions to identify trends and prevent future problems</p><p>Guide and mentor junior IT staff and coordinate with cross-functional teams for project execution.</p><p>Support IT operations in remote sites and ensure consistent service delivery across all Kurdistan locations.</p><p>Working Conditions:</p><p>Office-based- 5 days/week</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Information Technology, or a related field.</p><p>Minimum 7 years of experience in IT systems and network administration.</p><p>Proven experience managing Cisco networks and Microsoft 365 environments.</p><p>Strong understanding of enterprise networking protocols, security frameworks, and cloud services.</p><p>Excellent troubleshooting, documentation, and communication skills.</p><p>Ability to work independently and lead technical initiatives.</p><p>Cisco Certified Network Professional (CCNP) or higher.</p><p>Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert.</p><p>CompTIA Security+ or equivalent cybersecurity certification.</p><p>ITIL Foundation or other IT service management credentials (optional but beneficial).</p><p></p></section>
<p><h4>Program summary</h4>
<p>The Diplomatic Platform Support Services (DiPSS) works in support of the Department of State to provide medical support services. The primary scope of this program is to execute medical support services at the United States Embassy and adjacent facilities in the Middle East.</p>
<h4>Job summary</h4>
<p>The administrative assistant - UDS coordinator responsibilities may be unique to a specific function or department such as procurement or engineering but are mainly administrative in nature.</p>
<h4>Roles and responsibilities</h4>
<ul>
<li>Serve as client point of contact regarding UDS concerns.</li>
<li>Manage UDS schedule specifically on updates with additional donors and cancellations.</li>
<li>Respond to donor and process prescriptions.</li>
<li>File UDS scanned Rapid/COC form.</li>
<li>Upload donors data for processing specimen results.</li>
<li>MRO point of contact between donors.</li>
<li>Submit prescription Rapid/COC form to MRO.</li>
<li>Notify client on DER assist with non-negative medical review.</li>
<li>Deliver specimen results.</li>
<li>Prepare end of the month collection report.</li>
<li>Perform routine logistical support tasks such as receiving material and routing it to a responsible party.</li>
<li>Coordinate and implement office services, interpret and communicate operating policies.</li>
<li>Analyze health unit operating practices such as record keeping systems, forms control, office layout, and create new systems or revise established procedures.</li>
<li>Locate and compile information and format reports, graphs, tables, records and other sources of information on Excel.</li>
<li>Assemble and categorize facts and figures for written computation and calculations.</li>
<li>Use various software applications, such as spreadsheets to manipulate and/or format data and/or reports.</li>
<li>Identify “close calls” and/or safety concerns to supervisory personnel.</li>
<li>Review and answer correspondence.</li>
<li>Coordinate collection and preparation of operating reports such as time and attendance, terminations, and budget expenditures.</li>
<li>Answer calls, schedule appointments, greet patients, and organize files.</li>
<li>Update and maintain patient charts.</li>
<li>Monitor radio communication and internet communication.</li>
<li>Assist with managing the day-to-day activities and prioritizing tasks.</li>
<li>Attend and participate in a variety of meetings and task force groups to improve quality and outcomes, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, new task efforts, and new policy requirements.</li>
<li>Comply with all applicable standards and guidelines.</li>
<li>Operate personal computer to access e-mail, electronic calendars, and other basic office support software.</li>
<li>Prepare administrative correspondence and reports as required.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Basic qualifications</h4>
<ul>
<li>Minimum of 3 years work experience in administration field. Some medical administration experience preferred.</li>
<li>Experience working with unit operating practices, such as record keeping systems.</li>
<li>Ability to work both independently and to work positively within a team environment maintaining professionalism.</li>
<li>Proficiency with computer and common office equipment, as well as with MS Office products required.</li>
<li>Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.</li>
<li>Strong problem-solving skills to research and resolve inquiries and respond in a timely manner.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Ability to work well with senior management and across functions to achieve business objectives.</li>
<li>Self-starter who is action oriented and possesses a strong sense of urgency.</li>
</ul>
<h4>Belong, connect and grow at KBR</h4>
<p>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of teams’ philosophy and fosters an environment where everyone can belong, connect and grow. We deliver – together.</p>
<p>KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. For every child, the right to a future The UNICEF Iraq Country Office five-year Country Programme (CPD 2PHONE_NUMBER) focuses on five priority areas aimed at improving outcomes for all children by advancing child-related national priorities, guided by the principles of children s rights, equity, gender equality, resilience, national ownership, and innovative programming. UNICEF has a long-standing partnership with the Government of Iraq at national and governorate level, civil society and other partners to advance the rights and well-being of children, in line with national development priorities and the Sustainable Development Goals. Child outcomes in Iraq continue to be affected by geographic, socio-economic and institutional disparities. The work of UNICEF, other UN agencies and most development actors has moved away from a humanitarian focus to one around longer-term development. Significant security concerns (both internal and regional) remain a hindrance to steady progress across social sectors. Yet, Iraq is an upper-middle income country, and the government is expected to lead and fund its development. In that regard, the UNSDCF and the UNICEF Country Programme places a strong emphasis on systems strengthening, public finance for children, and support to national and subnational institutions to deliver services on scale. UNICEF works closely with national government agencies to strengthen policies, systems, financing and service delivery across programme sectors. UNICEF Iraq has three offices: the Country Office in Baghdad and two field offices in Basra (south) and Erbil (north). The Baghdad Office is within the UN Compound where all UN agencies work, and all international staff are housed. The inter-agency work on operations is a significant responsibility for UNICEF, including as Chair of the Operations Management Team (OMT). To learn more about our country programme visit UNICEF Iraq How can you make a difference ? As a Strategic Business Partner and Deputy to the Representative, the incumbent will be responsible for leading the operations functions to achieve results, drive change, provide risk informed, solution-focused analysis, advice and services and contribute to programme and management decisions for delivering results for children in all operational contexts. Strategic Operations will accomplish this by: • Leading by example and supporting the Head of Office on managing the office; • Acting as Officer in Charge in the absence of the Head of Office; • Managing services in the functional areas of operations support: budget, financial management and reporting, facilities management, administration, supply and logistics management, information and communications technology, and safety and security and convening the other functions to arrive at a unified vision; • Ensuring processes are in place to identify, promote and empower the potential in staff through career development, opportunities for stretch assignments and succession planning; • Acting as member of the Country and Senior Management Teams, representing the organizational risk, governance systems and policies perspective in management discussions, and promoting results-based management. • Understanding business needs for the Country Programme, anticipating challenges, propose viable solutions, providing creative and innovative ideas aimed at a solution-focused approach to include value-for-money strategies, all underpinned by quality assurance measures; • Providing key contributions to CPD, CPMP, AMP and support to Results Based Management and implementation using Value for Money criteria; • Leveraging technology for results and programme accountabilities, making effective adoption of tools and promoting the fundamentals of ICT management, information security and controls; • Supporting the country office during external and internal audit reviews and responding to audit observations and monitoring implementation of recommendations.; • Guiding Supply and Logistics strategies and interventions to meet programmatic needs while ensuring Value for Money (VfM), including procurement of fit for purpose products and services, and providing advisory support to governments, national systems and partners on supply chain management; • Leveraging governance, systems, and tools to provide regular feedback on risks and achievements of operations functions in the country; • Leading on facility management with a specific focus on inclusive accessibility, eco sustainability and common premises; • Overseeing business transactions processed by GSSC from a perspective of Efficiency, Performance, Risk Management and Fraud prevention; • Supporting the management of PSFR operations and promoting efficiency across systems and processes, where applicable; • In fragile context and humanitarian contexts, ensure that UNICEF offices are fit for purpose to enable the timely delivery of humanitarian assistance by UNICEF and its partners - in compliance with the commitments and standards enshrined in the Core Commitments for Children in Humanitarian Action - and of its role as CLA (where clusters are activated). This includes ensuring the mandatory use and application of the Emergency Procedures, as applicable. The Deputy Representative, Operations will be entrusted with the following five pillars, the core focus of all operations functions: Valuing People, Valuing Money, Valuing Risk Management, Valuing Systems and Structures, Valuing Partners. If you would like to know more about this position, please review the complete Job Description here: Job Description.pdf</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum requirements:</strong></p><p><strong>Education:</strong> An Advanced University Degree (Master s and above) in one of the following areas is required: Business management; Financial management; Accounting; Public Finance; and related operations function (Supply Chain, Human Resources, Information Technology, International Business, Project management, etc.) or a full professional accounting designation (CA, ACA, ACCA, CPA, CIMA, CPFA, Expert Compatible) from an internationally recognized institute/body of accountancy with valid membership in good standing is required.</p><p><strong>Work Experience:</strong> A minimum of 10 years of professional experience, at least 8 years at the international level, is required, specifically in advocating and implementing strategic organizational initiatives in one or more operations management area including budget; financial management and reporting; facilities management; administration; supply and logistics management; information and communication technology; human resources. Experience in humanitarian settings is strongly desired. Prior experience in the development sector or UN system/ international NGOs would be an asset. For country offices with a significant private sector fundraising operation, prior experience working with or in the private sector, and supporting private sector fundraising, is desirable</p><p>Additional experience in one or more of the following areas would be desired:</p><ul><li>Audit and investigations</li><li>Safety and security</li><li>Grant Management</li><li>Enterprise Risk Management</li></ul><p>Experience in a UN system agency, large private or public company, or experience working in a developing country and/or humanitarian/ emergency context is an asset. Experience in working with corporate ERPs (Enterprise Resource Planning) and IPSAS (International Public Sector Accounting Standards) is highly desirable. Experience in Results Based Management is a requirement. Experience in managing successful client-oriented work units is an asset. Experience in co-creating policy is desirable. Prior experience working with diverse stakeholder groups or multi-stakeholder partnership is highly desirable. Previous hands-on experience in strategic and managerial leadership is required. Familiarity with Microsoft Office applications is required.</p><p><strong>Language Requirements:</strong> Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, Russian or Spanish) or a local language is an asset.</p><p><strong>Desirables:</strong></p><ul><li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job no:</b> 593781<br>
<b>Contract type:</b> Fixed Term Appointment<br>
<b>Duty Station:</b> Baghdad<br>
<b>Level:</b> P-5<br>
<b>Location:</b> Iraq<br>
<b>Categories:</b> Operations</p><br>
<p>UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.</p><br>
<p>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.</p><br>
<p>UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.</p><br>
<p><strong>For every child, <em>the right to a future</em></strong></p><br>
<p>The UNICEF Iraq Country Office five-year Country Programme (CPD 2025–2029) focuses on five priority areas aimed at improving outcomes for all children by advancing child-related national priorities, guided by the principles of children’s rights, equity, gender equality, resilience, national ownership, and innovative programming.</p><br>
<p>UNICEF has a long-standing partnership with the Government of Iraq at national and governorate level, civil society and other partners to advance the rights and well-being of children, in line with national development priorities and the Sustainable Development Goals. Child outcomes in Iraq continue to be affected by geographic, socio-economic and institutional disparities.</p><br>
<p>The work of UNICEF, other UN agencies and most development actors has moved away from a humanitarian focus to one around longer-term development. Significant security concerns (both internal and regional) remain a hindrance to steady progress across social sectors. Yet, Iraq is an upper-middle income country, and the government is expected to lead and fund its development. In that regard, the UNSDCF and the UNICEF Country Programme places a strong emphasis on systems strengthening, public finance for children, and support to national and subnational institutions to deliver services on scale. UNICEF works closely with national government agencies to strengthen policies, systems, financing and service delivery across programme sectors.</p><br>
<p>UNICEF Iraq has three offices: the Country Office in Baghdad and two field offices in Basra (south) and Erbil (north). The Baghdad Office is within the UN Compound where all UN agencies work, and all international staff are housed. The inter-agency work on operations is a significant responsibility for UNICEF, including as Chair of the Operations Management Team (OMT).</p><br>
<p><strong>How can you make a difference</strong><strong>?</strong> </p><br>
<p>As a Strategic Business Partner and Deputy to the Representative, the incumbent will be responsible for leading the operations functions to achieve results, drive change, provide risk informed, solution-focused analysis, advice and services and contribute to programme and management decisions for delivering results for children in all operational contexts. </p><br>
<p><strong>Strategic Operations will accomplish this by:</strong></p><br>
<ul>
<li>Leading by example and supporting the Head of Office on managing the office;</li>
<li>Acting as Officer in Charge in the absence of the Head of Office;</li>
<li>Managing services in the functional areas of operations support: budget, financial management and reporting, facilities management, administration, supply and logistics management, information and communications technology, and safety and security and convening the other functions to arrive at a unified vision;</li>
<li>Ensuring processes are in place to identify, promote and empower the potential in staff through career development, opportunities for stretch assignments and succession planning;</li>
<li>Acting as member of the Country and Senior Management Teams, representing the organizational risk, governance systems and policies perspective in management discussions, and promoting results-based management.</li>
<li>Understanding business needs for the Country Programme, anticipating challenges, propose viable solutions, providing creative and innovative ideas aimed at a solution-focused approach to include value-for-money strategies, all underpinned by quality assurance measures;</li>
<li>Providing key contributions to CPD, CPMP, AMP and support to Results Based Management and implementation using Value for Money criteria;</li>
<li>Leveraging technology for results and programme accountabilities, making effective adoption of tools and promoting the fundamentals of ICT management, information security and controls;</li>
<li>Supporting the country office during external and internal audit reviews and responding to audit observations and monitoring implementation of recommendations.;</li>
<li>Guiding Supply and Logistics strategies and interventions to meet programmatic needs while ensuring Value for Money (VfM), including procurement of fit for purpose products and services, and providing advisory support to governments, national systems and partners on supply chain management;</li>
<li>Leveraging governance, systems, and tools to provide regular feedback on risks and achievements of operations functions in the country;</li>
<li>Leading on facility management with a specific focus on inclusive accessibility, eco sustainability and common premises;</li>
<li>Overseeing business transactions processed by GSSC from a perspective of Efficiency, Performance, Risk Management and Fraud prevention;</li>
<li>Supporting the management of PSFR operations and promoting efficiency across systems and processes, where applicable;</li>
<li>In fragile context and humanitarian contexts, ensure that UNICEF offices are fit for purpose to enable the timely delivery of humanitarian assistance by UNICEF and its partners - in compliance with the commitments and standards enshrined in the Core Commitments for Children in Humanitarian Action - and of its role as CLA (where clusters are activated). This includes ensuring the mandatory use and application of the Emergency Procedures, as applicable.</li>
</ul>
<p>The Deputy Representative, Operations will be entrusted with the following five pillars, the core focus of all operations functions: Valuing People, Valuing Money, Valuing Risk Management, Valuing Systems and Structures, Valuing Partners.</p><br>
<p><strong>To qualify as an advocate for every child you will have…</strong></p><br>
<p><strong><em><u>Minimum requirements:</u></em></strong></p><br>
<p><strong>Education:</strong></p><br>
<p>An Advanced University Degree (Master’s and above) in one of the following areas is required: Business management; Financial management; Accounting; Public Finance; and related operations function (Supply Chain, Human Resources, Information Technology, International Business, Project management, etc.) or a full professional accounting designation (CA, ACA, ACCA, CPA, CIMA, CPFA, Expert Compatible) from an internationally recognized institute/body of accountancy with valid membership in good standing is required.</p><br>
<p><strong>Work Experience:</strong></p><br>
<p>A minimum of 10 years of professional experience, at least 8 years at the international level, is required, specifically in advocating and implementing strategic organizational initiatives in one or more operations management area including budget; financial management and reporting; facilities management; administration; supply and logistics management; information and communication technology; human resources.</p><br>
<p>Experience in humanitarian settings is strongly desired.</p><br>
<p>Prior experience in the development sector or UN system/ international NGOs would be an asset.</p><br>
<p>For country offices with a significant private sector fundraising operation, prior experience working with or in the private sector, and supporting private sector fundraising, is desirable</p><br>
<p>Additional experience in one or more of the following areas would be desired:</p><br>
<ul>
<li>Audit and investigations</li>
<li>Safety and security</li>
<li>Grant Management</li>
<li>Enterprise Risk Management</li>
</ul>
<p>Experience in a UN system agency, large private or public company, or experience working in a developing country and/or humanitarian/ emergency context is an asset.</p><br>
<p>Experience in working with corporate ERPs (Enterprise Resource Planning) and IPSAS (International Public Sector Accounting Standards) is highly desirable.</p><br>
<p>Experience in Results Based Management is a requirement.</p><br>
<p>Experience in managing successful client-oriented work units is an asset.</p><br>
<p>Experience in co-creating policy is desirable.</p><br>
<p>Prior experience working with diverse stakeholder groups or multi-stakeholder partnership is highly desirable.</p><br>
<p>Previous hands-on experience in strategic and managerial leadership is required.</p><br>
<p>Familiarity with Microsoft Office applications is required.</p><br>
<p><strong>Language Requirements:</strong> </p><br>
<p>Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, Russian or Spanish) or a local language is an asset.</p><br>
<p><strong><em><u>Desirables:</u></em></strong></p><br>
<ul>
<li><em>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts. </em></li>
</ul>
<p><em>For more information and to apply, please visit our website via the apply button below.</em></p><br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>MedSSI Administrative Assistant - UDS Coordinator<br><br>Job Posting Description<br><p><b>Belong, Connect, Grow, with KBR! </b></p><br><br><br><p><b>Program Summary</b></p><br><br><p>The Diplomatic Platform Support Services (DiPSS) works in support of the Department of State to provide medical support services. The primary scope of this program is to execute medical support services at the United States Embassy and adjacent facilities in the Middle East.</p><br><br><p><b>Job Summary</b></p><br><br><br><p>The Administrative Assistant - UDS Coordinator responsibilities may be unique to a specific function or department such as Procurement or Engineering but are mainly administrative in nature.</p><br><br><br><p><b>Roles and Responsibilities </b></p><br><br><ul><li>Serve as Client point of contact regarding UDS concerns.</li><li>Manage UDS Schedule specifically on updates with additional donors and cancelations</li><li>Respond to donor and process prescription</li><li>Filing UDS scanned Rapid /Coc Form</li><li>Upload Donors data for processing specimen result</li><li>MRO point of contact between donors</li><li>Submit prescription Rapid/COC form to MRO</li><li>Notify client on DER assist with Non-Negative Medical Review</li><li>Delivering Specimen result</li><li>Prepare end of the month collection Report</li><li>Routine logistical support tasks such as receiving material and routing it to a responsible party.</li><li>Coordinates and implements office services, interprets and communicates operating policies.</li><li>Analyzes Health unit operating practices such as record keeping systems, forms control, office layout, and creating new systems or revising established procedures.</li><li>Locates and compiles information and formats reports, graphs, tables, records and other sources of information on excel.</li><li>Assembles and categorizes facts and figures for written computation and calculations.</li><li>Uses various software applications, such as spreadsheets to manipulate and/or format data and/or reports.</li><li>Identifies “close calls” and/or safety concerns to supervisory personnel.</li><li>Reviews and answers correspondence</li><li>Coordinates collection and preparation of operating reports such as time and attendance, terminations, and budget expenditures</li><li>Answers calls, schedules appointments, greets patients, and organizes files.</li><li>Updates and maintains patient charts</li><li>Monitors radio communication and internet communication.</li><li>Assists with the managing the day-to-day activities and prioritizing tasks.</li><li>Attends and participates in a variety of meetings and task force groups to improve quality and outcomes, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, new task efforts, and new policy requirements.</li><li>Complies with all applicable standards and guidelines.</li><li>Operates personal computer to access e-mail, electronic calendars, and other basic office support software.</li><li>Preparing administrative correspondence and reports as required.</li><li>Other duties as assigned.</li></ul><br><p><b>Basic Qualifications </b></p><br><br><ul><li>Minimum of 3 years work experience in administration field. Some medical administration experience preferred.</li><li>Experience working with unit operating practices, such as record keeping systems</li><li>Ability to work both independently and to work positively within a team environment maintaining professionalism.</li><li>Proficiency with computer and common office equipment, as well as with MS Office products required.</li><li>Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.</li><li>Strong problem-<span>s</span>ol<span>v</span>ing <span>sk</span>il<span>l</span>s to re<span>se</span>ar<span>c</span>h and re<span>s</span>ol<span>v</span>e inquiri<span>e</span>s and re<span>s</span>p<span>o</span>nd in a ti<span>m</span>e<span>l</span>y <span>m</span>anner.</li></ul><br><p><b>Preferred Qualifications</b></p><br><br><ul><li>Ability to work well with <span>s</span>enior <span>m</span>anage<span>m</span>ent and a<span>c</span>ro<span>s</span>s fu<span>nct</span>ions to a<span>chi</span>e<span>v</span>e bu<span>s</span>ine<span>s</span>s obje<span>c</span>ti<span>v</span>es.</li><li>Self-<span>s</span>tarter who is a<span>c</span>ti<span>o</span>n oriented <span>a</span>nd po<span>ss</span>e<span>ss</span>es a <span>s</span>trong <span>s</span>en<span>s</span>e of ur<span>g</span>en<span>c</span>y.</li></ul><br><br><br><br><p>Belong, Connect and Grow at KBR<br>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. </p><br><br><br><p>KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.</p><br><br><br><br><br><br> </div>