Program Officer Jobs in Iraq
723 Jobs Found
<h2 class="h5">Job description</h2>
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<p><strong>About the company:</strong></p><br><br><p><strong>iMaker Group</strong>is a renowned for its expertise in luxury villas, hospitality, and commercial developments. We are a dynamic consortium of companies offering comprehensive services in master planning, architecture, interior design, construction, project management, and the sourcing of furniture and materials. With operations spanning<strong>Dubai, London, Riyadh, Miami and Cairo. </strong>iMaker Group delivers diverse projects on a global scale.<br></p><br><br><p><strong>Summary of the role:</strong></p><br><br><p>The Project Manager will be responsible for overseeing finishing tasks in construction projects, including coordinating with design teams, managing budgets, sourcing and inspecting materials, and ensuring compliance with project specifications. It requires liaising between contractors, suppliers, and owners, monitoring the implementation of key construction phases, and ensuring quality across interior and exterior works.</p><br><br><br><p><strong>Key responsibilities:</strong></p><br><br><ul><li>Collaborate with the team to understand design specs and create detailed finishing schedules.</li><li>Assist in developing and managing the finishing budget, tracking expenses and variances.</li><li>Source, procure, and inspect materials for quality and compliance with project requirements.</li><li>Coordinate with contractors and owners, securing material samples and reviewing offers.</li><li>Act as a liaison between design teams, subcontractors, and suppliers; provide regular updates.</li><li>Oversee project implementation, including contractor offers, scheduling, planning, and material approval. Review and approve shop drawings and supervise key construction works (excavation, carpentry, concrete, insulation, etc.), ensuring quality and compliance with engineering drawings.</li><li>Oversee all finishing tasks, including exterior and interior works (facades, plastering, painting, woodwork, electrical, plumbing, HVAC, landscaping, pool, etc.) to ensure it meets design specifications and industry standards.</li><li>Verify executed quantities and coordinate overlapping works.</li><li>Enforce safety protocols and ensure compliance with local building codes and regulations.</li><li>Identify and resolve issues in finishing work, proposing solutions to improve efficiency.</li><li>Maintain accurate records of progress, inspections, and change orders; generate required reports.</li><li>Supervise and guide subcontractors and laborers, fostering a productive work environment.</li><li>Draft and audit contracts, review schedules, and ensure timely work completion.</li><li>Manage work receipt with proper documentation and owner approval.</li><li>Submit daily and weekly progress reports to Line Manager.</li><li>Perform other duties as assigned by Management.</li><li>Stay informed on the latest trends, materials and technology in the design industry to keep our projects at the forefront of innovation.<br></li></ul><p><strong>Education and Experience:</strong></p><br><br><ul><li>Bachelor's degree in Architecture, Construction Management, or Civil Engineering field.</li><li>Project Management Professional (PMP) or equivalent is preferable.</li><li>12+ years of professional experience in Project Management with a focus on high-end projects working on budgets, procurement, and coordinating with contractors and design teams.</li></ul><br><p><strong>Knowledge, Skills and Abilities:</strong></p><br><br><ul><li>Proficient in using AutoCAD, SketchUp, and Project management software.</li><li>Arabic speaking is a must.</li><li>Strong project management, organizational, and budgeting skills.</li><li>Proven track record of delivering interior and exterior projects.</li><li>Strong leadership and team coordination abilities.</li><li>Excellent client-facing communication skills.</li><li>Creative and strategic mindset with ability to think innovatively and execute complete design concepts.</li><li>Proactive in identifying and resolving project issues.</li><li>Strong organizational and multitasking abilities, with a high attention to detail.</li></ul><br><p><strong>Working conditions and Environment:</strong></p><br><br><ul><li>The position is site based in Baghdad, Iraq.</li><li>The position may have occasional international travel requirements.</li></ul><br><p><strong>Success Metrics & KPIs:</strong></p><br><br><br><ul><li><strong>Client Satisfaction score after handover:</strong> Client feedback score after milestones/handover.</li><li><strong>Weekly progress reporting:</strong> Timely submission of accurate weekly site reports.</li><li><strong>Budget and material control:</strong> Actual project cost vs. approved budget.</li><li><strong>Project completion on schedule: </strong>% of project milestones achieved on or before planned dates.</li><li><strong>Subcontractor performance management: </strong>Evaluate subcontractors based on quality, timeline, and coordination.</li><li><strong>Problem-solving & escalation:</strong> Timely identification and resolution of site issues.<br></li></ul><p><strong>What We Offer?</strong></p><br><br><ul><li>Opportunities to work on high-profile, international projects.</li><li>A chance to work in a collaborative, creative work environment that fosters innovation.</li><li>Opportunities for career growth and professional development.</li><li>Competitive salary and benefits package.<br></li></ul><p><i>We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, or disability.</i><br></p><br><br><p><i>By submitting your application, you consent to iMaker Group processing your personal data in compliance with applicable data protection laws, while ensuring strict confidentiality.</i></p><br><br><br>
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<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Mövenpick Hotel Al Zaytoon Baghdad</strong> is a premium five-star hotel committed to delivering exceptional hospitality experiences through world-class service, modern facilities, and genuine guest care. As part of the globally recognized Mövenpick Hotels & Resorts brand under Accor, the hotel combines Swiss hospitality traditions with local warmth to provide memorable stays for business and leisure travelers alike.</p><br><p>Strategically located in Baghdad, the hotel offers elegant accommodations, diverse dining experiences, state-of-the-art meeting and event facilities, wellness and recreation amenities, and personalized services designed to exceed guest expectations. We proudly serve corporate clients, government organizations, diplomatic missions, international companies, travel partners, and individual guests with professionalism, integrity, and attention to detail.</p><br><p>At Mövenpick Hotel Al Zaytoon Baghdad, our success is driven by our dedicated Heartists®, who are passionate about creating meaningful guest experiences while fostering a culture of respect, teamwork, innovation, and continuous development. We are committed to operational excellence, sustainable business practices, and delivering outstanding value to our guests, partners, and community.</p><br><br>Job Description<br><br><p>We are seeking a results-driven Field Sales Manager to lead our sales operations in Baghdad, Iraq. In this pivotal role, you will oversee field sales activities, manage a high-performing sales team, and drive revenue growth through strategic customer engagement and market expansion. You will be responsible for developing and executing sales strategies that align with organizational objectives while maintaining strong relationships with key clients and stakeholders in the region.</p><br><ul><li>Lead, mentor, and motivate a team of field sales representatives to achieve and exceed sales targets and performance metrics</li><li>Develop and implement comprehensive sales strategies tailored to the Baghdad market and regional opportunities</li><li>Manage territory assignments and ensure optimal coverage to maximize market penetration and customer acquisition</li><li>Conduct regular performance reviews and provide coaching to team members to enhance their skill set and professional development</li><li>Build and maintain strong relationships with key clients, ensuring customer satisfaction and long-term partnership success</li><li>Analyze market trends, competitor activities, and customer feedback to identify growth opportunities and inform strategic decisions</li><li>Prepare accurate sales forecasts, reports, and presentations for senior management using data-driven insights</li><li>Negotiate contracts and close high-value deals while ensuring profitability and compliance with company policies</li><li>Coordinate with internal departments including marketing, operations, and customer service to support sales initiatives</li><li>Monitor sales metrics, KPIs, and pipeline health to ensure accountability and continuous improvement</li><li>Represent the organization professionally at industry events, trade shows, and client meetings within the region</li></ul><br>Qualifications<br><br><ul><li>Proven experience in field sales management or senior sales role with demonstrated success in achieving sales targets</li><li>Strong leadership and team management capabilities with experience building and developing high-performing sales teams</li><li>Excellent negotiation and closing skills with a track record of successful deal completion</li><li>Proficiency in CRM software and sales analytics tools for tracking performance and managing customer relationships</li><li>Strong analytical and strategic planning abilities with the capacity to develop actionable sales strategies</li><li>Exceptional communication and interpersonal skills with the ability to influence and motivate diverse audiences</li><li>Knowledge of the Baghdad market or Middle Eastern business environment is highly desirable</li><li>Demonstrated ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment</li><li>Customer-focused mindset with a commitment to delivering exceptional service and building lasting client relationships</li><li>Proficiency in Microsoft Office Suite and experience with sales reporting and forecasting tools</li><li>Ability to travel within the region as required for client meetings and team management</li><li>Fluency in English; Arabic language skills are preferred</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties _x000D_ Under broad direction, leads a multi-discipline petrotechnical team to support the evaluation and development of large-scale oil and gas field development projects to be considered for investment or already contracted by Halliburton. For projects meeting the investment criteria, the Manager, Technical will lead a team at the Asset or Country level to generate conceptual field development plans, the focus of which will be towards certain challenging oilfield development environments where Halliburton's technology and prowess can improve recovery efficiency, increase production, and/or reduce development cost per unit of production. Major responsibilities include management of a core team of geoscientists and petroleum engineers to support the required evaluations. Additional responsibilities include implementing best practices to support the efficient and effective evaluation, well engineering, and field development planning work required as part of the project development process. Provides effective coordination of technical resources working in other Halliburton Product Service Lines and Regions to support analyses of new opportunities and oversight of assets under development. Ensures the technical quality of work related to such evaluation and project field development planning work is both accurate and timely. Qualifications _x000D_ Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation . _x000D_ _x000D_ Location _x000D_ Oils Opertion ST,N 29 Burjesia, Basra, Basrah, 61001, Iraq _x000D_ _x000D_ Job Details _x000D_ Requisition Number: PHONE_NUMBER Experience Level: Experienced Hire Job Family: Engineering/Science/Technology Product Service Line: Halliburton Project Management Full Time / Part Time: Full Time _x000D_ Additional Locations for this position: _x000D_ _x000D_ Compensation Information Compensation is competitive and commensurate with experience. Founded in 1919, Halliburton is one of the world's largest providers of products and services to the energy industry. With approximately 50,000 employees, representing 140 nationalities, and operations in approximately 70 countries, the company serves the upstream oil and gas industry throughout the lifecycle of the reservoir – from locating hydrocarbons and managing geological data, to drilling and formation evaluation, well construction, completion and production optimization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requires an undergraduate degree in Geoscience, Petroleum Engineering or other applicable Engineering discipline, plus a minimum of 10 years of experience in oil and gas exploration and production roles which may include experience in geoscience interpretation, reservoir/production engineering, field development, unconventional reservoirs, technical staff supervision and management.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Senior QA/QC Manager leads in the development of strategies and processes of QA/QC department by implementing policies, procedures, regulations of quality control work and supervisory techniques to ensure that work is executed within specific methods, project quality plan guidelines and procedures that can assure high quality of services and products, customer satisfaction, continuous improvement of processes and services.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Prepare and maintain project QA/QC plan to meet the project quality requirements.</p><br>
<p>Establish project quality objectives in line with IMS corporate objectives; monitors submittal status of QA/QC reports and reviews all technical submittals.</p><br>
<p>Build and implement a control system for suppliers and subcontractors and conducts site audits.</p><br>
<p>Attend all required/related meetings and arranges all project Quality requirements with the project owner, consultant, and project management team.</p><br>
<p>Oversee the review material submittals and method statements submitted by the contractor to ensure the quality requirements set on the project is met.</p><br>
<p>Prepare the project QA/QC plan and supervise all amendments and revisions in order to meet the project quality requirements and client’s expectations.</p><br>
<p>Ensure to prepare the project QA/ QC plan within 30 days from the start of contract and get it approved from the consultant.</p><br>
<p>Prepare the project QA/QC plan and supervise all amendments and revisions in order to meet the project quality requirements and client’s expectations.</p><br>
<p>Ensure to prepare the project QA/ QC plan within 30 days from the start of contract and get it approved from the consultant.</p><br>
<p>Ensure that review is undertaken on a quarterly or on a need basis.</p><br>
<p>Ensure to supervise all amendments and track and record revisions to the QA/ QC plan after any amendment and issue to all concerned parties.</p><br>
<p>Establish project quality objectives in line with IMS corporate objectives and ensure to monitor submittals of QA/QC reports.</p><br>
<p>Ensure to prepare, review and amend quality objectives as per client requirements within 30 days of the start of the project and ensures its alignment with corporate QMS objectives.</p><br>
<p>Build and implement a control system for suppliers and subcontractors</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Identifies staff development and training needs and ensures that trainings are obtained.</p><br>
<p>Ensures to prepare during the beginning of the project the project training matrix and ensure that all trainings are carried out as planned.</p><br>
<p>Ensures to monitor the effectiveness of the trainings on a need basis or minimum bi- annual basis.</p><br>
<p>Manages to attend all required/related meetings and arrange all project Quality requirements with the project owner, consultant, project management.</p><br>
<p>Ensures 100% coordination with project owner/ consultant/project management at all times and ensure that weekly scheduled meetings are carried out, and all records are documented; attendance sheets, minutes …etc.</p><br>
<p>Ensures that all actions recorded in the minutes of meetings are followed up.</p><br>
<p>Implements IMS procedures at project sites.</p><br>
<p>Ensures that all QMS processes are followed, all approved forms are filled and all documents are generated as per the company procedures.</p><br>
<p>Ensures that QMS trainings are carried out for all concerned staff of the project and all site staff and new joiners are complying 100% with the QMS requirements.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Comprehensive understanding of quality assurance and quality control principles, methodologies, and regulatory requirements.</p><br>
<p>Strong leadership and managerial skills to oversee QA/QC teams, develop processes, and ensure compliance with standards.</p><br>
<p>Excellent analytical abilities to identify quality issues, analyze root causes, and implement corrective actions.</p><br>
<p>Proficiency in quality management systems and tools to monitor and improve product quality and processes.</p><br>
<p>Effective communication and collaboration skills to liaise with internal teams, suppliers, and regulatory agencies to maintain quality standards.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Quality Assurance L4<br>Statistical Quality Control L4<br>Sub-contractor Quality Management L4<br>Total Quality Management L4<br>QA Audits L4<br>Build High-Performing Teams<br>Provide Direction<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Civil Engineering or in any Engineering related discipline (e.g. Mechanical, Electrical)<br>Professional Qualification in Lead Auditor certification (ISO 9001 or equal) or ASQC certification (CQM/CQE).<br><br><br><br>
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<p>Job Specification
• Act as the primary liaison and first point of contact for ATC, RFF, Ground Handling Agents, Airlines, Engineering, and external stakeholders on all airside operational matters during the shift, escalating to the Head of Airside Operations where required.
• Ensure strict enforcement of Airside Driving Regulations (ADR), Apron Discipline, and all active Airside Driving Permits (ADP) and Airside Vehicle Permits (AVP) throughout the shift; direct shift inspectors to act on violations and authorize the issuance of Non-Compliance Notices (NCN).
• Coordinate and direct Wildlife Hazard Management activities during the shift, ensuring that wildlife observations are reported, logged, and acted upon in accordance with the Wildlife Hazard Management Plan, and that the runway and movement area remain safe for operations.
• Oversee apron safety and operational discipline across all apron zones, including monitoring of ground handling activities, FOD prevention, fuel safety compliance, and resolution of apron.
• Authorize and oversee emergency and contingency responses for airside-specific incidents during the shift — including runway/taxiway incursions, ground handling accidents, FOD alerts, fuel spills, airside vehicle accidents, and wildlife strikes — in accordance with the Airport Emergency Plan (AEP) and Airside Operations contingency procedures.
• Complete, review, and submit comprehensive shift log reports capturing all significant events, incidents, operational decisions taken, and handover notes for each shift, ensuring accurate and auditable records for the Head of Airside Operations.
• Conduct or delegate shift airside inspections of the movement area, apron, perimeter roads, and active worksites, ensuring compliance with ICAO Annex 14 standards, aerodrome certification requirements, and airport operational procedures.
• Represent Airside Operations in real-time coordination calls, Airside Operations Room meetings, and pre/post-flight briefings during the shift as required.
Human and Technical Resources
• Direct and coordinate the full complement of Airside Operations shift staff across all sections for the duration of the shift, ensuring appropriate task allocation, coverage of all operational zones, and staff welfare.
• Utilize the available management systems, stand planning tools, NOTAM databases, radio communication systems, and CCTV/surveillance platforms to maintain real-time situational awareness and operational control throughout the shift.
• Ensure all shift operational vehicles and equipment are serviceable and deployed effectively; report unserviceable assets to the Head of Airside Operations and Engineering for immediate action.
Planning and Programme
• Review and brief all shift staff on the daily flight programme, scheduled airside works, active NOTAMs, planned closures, and any regulatory or safety advisories at shift commencement.
• Contribute shift-level observations and operational data to the continuous improvement of Airside Operations procedures, SOPs, and contingency plans by providing structured feedback to the Head of Airside Operations.
Core Operational Activities
• Execute structured shift start and shift end handovers, ensuring all active permits, incidents, NOTAMs, ongoing works, and outstanding actions are clearly communicated and transferred to the incoming duty manager.
• Authorize real-time operational decisions including temporary runway/taxiway restrictions, emergency equipment pre-positioning, and suspension of airside work activities when safety is at risk.
• Coordinate the activation and stand-down of airside emergency responses for airside-specific incidents, ensuring all relevant parties (ATC, RFF, Ground Handlers, Engineering, airside operations team) are notified and deployed in accordance with the AEP.
• Monitor and enforce FOD (Foreign Object Debris/Damage) prevention programmes across all apron and movement area zones, directing FOD inspections and ensuring immediate clearance of any identified debris.
Human Resources Management
• Provide direct line management, mentoring, and performance evaluation for all operational shift subordinates in alignment with the airport HR and competency framework.
• Manage leave planning, duty rosters, and workforce scheduling to ensure continuous, uninterrupted operational coverage of all shift functions.
• Identify training and career development opportunities for Operations Section staff and foster a safety-first, accountability-driven team culture.</p><p>Education
• Bachelor's Degree, (Preferably in Aviation Management, Airport Operations, Aeronautical Science) Engineering, or a related discipline from a recognized institution.
• A post-graduate qualification or diploma in Aviation/Airport Management is an added advantage)
Experience
• Minimum 6 years of progressive experience in airport airside operations, of which at least 2 years must be in a supervisory or senior Operational role with demonstrated shift management responsibility.
• Proven experience in apron management, movement area operations, airside safety enforcement, and emergency/contingency coordination.
• Experience across multiple Airside Operational functions is highly desirable.
Computer Skills
• Professional knowledge of Microsoft Suite (especially Word, PowerPoint and Excel) (Essential)
• Demonstrated competency with various Airport Operations Management Systems (AODB, FIDS, stand planning tools), NOTAM databases, radio communication systems, and airside surveillance/CCTV platforms.
Language Skills
• English: solid written and spoken proficiency (Essential). English Language Proficiency - Minimum ICAO Level 4 or equivalent
• Arabic: working proficiency (Desirable).
Training Requirements
• ICAO Annex 14 – Aerodromes (Essential).
• ICAO Safety Management System (SMS) – ICAO-recognized institute (Essential).
• Coordination of Emergency Response (Aerodrome Emergency Planning) (Essential).
• Airside Driving Permit / Airside Driving Assessor certification (Highly Desirable).
• Aerodrome Wildlife Hazard Management (Highly Desirable).
• FOD Prevention Programme certification (Highly Desirable).
• First Aid / Basic Life Support (Desirable).</p>
<p>Job Specification
• Act as the primary liaison and first point of contact for ATC, RFF, Ground Handling Agents, Airlines, Engineering, and external stakeholders on all airside operational matters during the shift, escalating to the Head of Airside Operations where required.
• Ensure strict enforcement of Airside Driving Regulations (ADR), Apron Discipline, and all active Airside Driving Permits (ADP) and Airside Vehicle Permits (AVP) throughout the shift; direct shift inspectors to act on violations and authorize the issuance of Non-Compliance Notices (NCN).
• Coordinate and direct Wildlife Hazard Management activities during the shift, ensuring that wildlife observations are reported, logged, and acted upon in accordance with the Wildlife Hazard Management Plan, and that the runway and movement area remain safe for operations.
• Oversee apron safety and operational discipline across all apron zones, including monitoring of ground handling activities, FOD prevention, fuel safety compliance, and resolution of apron.
• Authorize and oversee emergency and contingency responses for airside-specific incidents during the shift — including runway/taxiway incursions, ground handling accidents, FOD alerts, fuel spills, airside vehicle accidents, and wildlife strikes — in accordance with the Airport Emergency Plan (AEP) and Airside Operations contingency procedures.
• Complete, review, and submit comprehensive shift log reports capturing all significant events, incidents, operational decisions taken, and handover notes for each shift, ensuring accurate and auditable records for the Head of Airside Operations.
• Conduct or delegate shift airside inspections of the movement area, apron, perimeter roads, and active worksites, ensuring compliance with ICAO Annex 14 standards, aerodrome certification requirements, and airport operational procedures.
• Represent Airside Operations in real-time coordination calls, Airside Operations Room meetings, and pre/post-flight briefings during the shift as required.
Human and Technical Resources
• Direct and coordinate the full complement of Airside Operations shift staff across all sections for the duration of the shift, ensuring appropriate task allocation, coverage of all operational zones, and staff welfare.
• Utilize the available management systems, stand planning tools, NOTAM databases, radio communication systems, and CCTV/surveillance platforms to maintain real-time situational awareness and operational control throughout the shift.
• Ensure all shift operational vehicles and equipment are serviceable and deployed effectively; report unserviceable assets to the Head of Airside Operations and Engineering for immediate action.
Planning and Programme
• Review and brief all shift staff on the daily flight programme, scheduled airside works, active NOTAMs, planned closures, and any regulatory or safety advisories at shift commencement.
• Contribute shift-level observations and operational data to the continuous improvement of Airside Operations procedures, SOPs, and contingency plans by providing structured feedback to the Head of Airside Operations.
Core Operational Activities
• Execute structured shift start and shift end handovers, ensuring all active permits, incidents, NOTAMs, ongoing works, and outstanding actions are clearly communicated and transferred to the incoming duty manager.
• Authorize real-time operational decisions including temporary runway/taxiway restrictions, emergency equipment pre-positioning, and suspension of airside work activities when safety is at risk.
• Coordinate the activation and stand-down of airside emergency responses for airside-specific incidents, ensuring all relevant parties (ATC, RFF, Ground Handlers, Engineering, airside operations team) are notified and deployed in accordance with the AEP.
• Monitor and enforce FOD (Foreign Object Debris/Damage) prevention programmes across all apron and movement area zones, directing FOD inspections and ensuring immediate clearance of any identified debris.
Human Resources Management
• Provide direct line management, mentoring, and performance evaluation for all operational shift subordinates in alignment with the airport HR and competency framework.
• Manage leave planning, duty rosters, and workforce scheduling to ensure continuous, uninterrupted operational coverage of all shift functions.
• Identify training and career development opportunities for Operations Section staff and foster a safety-first, accountability-driven team culture.</p><p>Education
• Bachelor's Degree, (Preferably in Aviation Management, Airport Operations, Aeronautical Science) Engineering, or a related discipline from a recognized institution.
• A post-graduate qualification or diploma in Aviation/Airport Management is an added advantage)
Experience
• Minimum 6 years of progressive experience in airport airside operations, of which at least 2 years must be in a supervisory or senior Operational role with demonstrated shift management responsibility.
• Proven experience in apron management, movement area operations, airside safety enforcement, and emergency/contingency coordination.
• Experience across multiple Airside Operational functions is highly desirable.
Computer Skills
• Professional knowledge of Microsoft Suite (especially Word, PowerPoint and Excel) (Essential)
• Demonstrated competency with various Airport Operations Management Systems (AODB, FIDS, stand planning tools), NOTAM databases, radio communication systems, and airside surveillance/CCTV platforms.
Language Skills
• English: solid written and spoken proficiency (Essential). English Language Proficiency - Minimum ICAO Level 4 or equivalent
• Arabic: working proficiency (Desirable).
Training Requirements
• ICAO Annex 14 – Aerodromes (Essential).
• ICAO Safety Management System (SMS) – ICAO-recognized institute (Essential).
• Coordination of Emergency Response (Aerodrome Emergency Planning) (Essential).
• Airside Driving Permit / Airside Driving Assessor certification (Highly Desirable).
• Aerodrome Wildlife Hazard Management (Highly Desirable).
• FOD Prevention Programme certification (Highly Desirable).
• First Aid / Basic Life Support (Desirable).</p>
<h2 class="h5">Job description</h2>
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<p><b>Job description</b></p><br> <p>At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><br> <p>We help the world’s largest financial institutions navigate the intricate regulatory environment to effectively manage and assess capital in support of their ongoing strategies. More than ever, financial institutions are investing in enhancing their capital management capabilities to make better business decisions, presenting us with the unique opportunity to rally together to solve our clients’ most complex challenges.</p><br> <p><b>The opportunity</b></p><br> <p>EY’s Financial Services Risk Management (FSRM) practice is an advisory unit that provides risk management support to banks, insurers, and asset managers. Our team includes individuals who have industry, client, and product knowledge as well as quantitative, regulatory, project management and technology professionals. We are seeking a Senior Manager to join our team with strong technical expertise, business insight, and proven experience within the Big Four.</p><br> <p><b>Your key responsibilities</b></p><br> <p>At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><br> <p>In the Risk Management – Financial Crime Compliance team, you will be expected to provide strategic sourcing services related to regulatory compliance, Financial Crime Compliance (FCC), corporate governance, enterprise risk management, internal controls, and internal audit, to our clients in financial services (FS) industry. You are also required to assist organizations to maintain effective and efficient controls, in order to manage organizational and strategic risks. Also, to be able to contribute to our advisory business in FCC, where advisory services on FCC target operating models, business processes and internal controls follow regulatory requirements without compromising on customer experience that are provided to the client.</p><br> <p><b>Skills and attributes for success</b></p><br> <ul><li>Excellent understanding of economic or market issues and the ability to interpret their impact on clients.</li><li>Act as a key point of contact for clients on financial crime and compliance matters.</li><li>Build and maintain strong client relationships to support pipeline development, while demonstrating sound commercial judgment.</li><li>Proactively identify and originate new business opportunities across existing and prospective clients, including leading and contributing to proposal development and client presentations.</li><li>Lead and manage complex engagements related to regulatory compliance, Financial Crime Compliance (FCC), corporate governance, risk assessments, enterprise risk management, internal controls to our clients.</li><li>Utilize data analytics tools and techniques to improve transaction monitoring and sanction screening defenses for the financial services sector and conduct transaction system optimization by using advanced analytical algorithms to identify trends.</li><li>Review work performed by team members to ensure technical quality.</li><li>Manage, coach, and mentor team members.</li><li>Contribute to team training, knowledge sharing, and development initiatives.</li><li>Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.</li><li>Strong presentation skills and proficiency in the use of PowerPoint, Word, and Excel</li><li>Build an understanding of our solutions, share knowledge and be able to draw on subject matter specialists accordingly.</li><li>Self-motivated with lots of energy and drive</li><li>Manage financial aspects of engagements by tracking fees and communicating issues.</li><li>Actively improve operational efficiency on projects and internal initiatives and will consistently drive projects to completion, determining that the work is of high quality.</li></ul> <p><b>To qualify for the role, you must have</b></p><br> <ul><li>Only candidates with Big Four experience will be considered.</li><li>Minimum 10 years of relevant experience in Financial Crime Compliance (AML/ CFT, Sanctions, Anti-Bribery & Corruption and Fraud) experience within the Big Four.</li><li>Proven experience managing complex engagements and leading teams.</li><li>Strong understanding of the local market and strong relationships</li><li>Strong understanding of expectations of regulators. Knowledge of other jurisdictions’ AML regulations and environment, and practical experience in the industry.</li><li>Knowledge of the global risk and regulatory environment, especially developments in the FCC space.</li><li>Graduate degree in Finance, Accounting, Law, Business preferred.</li><li>Professional certifications (e.g., CAMS, ICA, CFE, CPA, ACCA) are preferred.</li><li>Demonstrate strong planning, execution and reporting skills.</li><li>Analytical skills: specifically, the ability to assess and decompose financial services industry processes utilizing a risk and control focus.</li><li>Experience across the MENA region.</li><li>Flexibility to travel across the MENA region.</li><li>Arabic proficiency is a must. Good English communication skills.</li><li>Strong experience in FCC-related technology projects, such as payments screening, transaction monitoring, &/or customer risk rating systems.</li><li>Understanding of financial regulations and laws related to financial crime, such as the Office of Foreign Assets Control (OFAC) sanctions.</li></ul> <p><b>What we look for</b></p><br> <p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p><br> <p><b>What we offer</b></p><br> <p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p><br> <ul><li><b>Continuous learning:</b> You’ll develop the mindset and skills to navigate whatever comes next.</li><li><b>Success as defined by you:</b> We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li><li><b>Transformative leadership:</b> We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li><b>Diverse and inclusive culture:</b> You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul> <p><b>If you can demonstrate that you meet the criteria above, please contact us as soon as possible.</b></p><br> <p><b>The exceptional EY experience. It’s yours to build.</b></p><br> <p><b>EY | Building a better working world</b></p><br> <p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p><br> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p><br> <p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<p>Responsible for analyzing and understanding clients’ financial and accounting requirements and translating them into system configurations and workflows that align with financial policies, regulations, and business needs. </p><p>Works closely with clients and technical teams to ensure accurate implementation and improve operational efficiency.</p>
<ul><li><p>Lead integrated planning, development studies, and economic evaluations.</p></li><li><p>Support investment decisions and long-term business strategy.</p></li><li><p>Coordinate multidisciplinary teams and key stakeholders.</p></li><li><p>Manage short-, medium-, and long-term planning processes.</p></li><li><p>Deliver strategic exercises, budgets, and investment cases.</p></li><li><p>Ensure alignment of development studies with standards and objectives.</p></li><li><p>Support technical and economic evaluations for projects and assets.</p></li><li><p>Represent the company with partners and authorities.</p></li><li><p>Monitor performance, costs, planning, and environmental indicators.</p></li><li><p>Lead team development and capability building.</p></li><li><p>Ensure HSE compliance and confidentiality of strategic information.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Master’s degree in Engineering or equivalent.</p></li><li><p>15–20 years of experience in the oil and gas industry with strong technical expertise.</p></li><li><p>Strong knowledge of field development, reservoirs, projects, and economics.</p></li><li><p>Experience in integrated planning and strategic decision-making.</p></li><li><p>Ability to influence investment and development strategies.</p></li><li><p>Strong coordination, communication, and stakeholder management skills.</p></li><li><p>Ability to lead multidisciplinary teams and drive alignment.</p></li><li><p>Strategic thinking and strong decision-making capabilities.</p></li><li><p>Experience with international standards and multinational organizations.</p></li><li><p>Ability to operate effectively in multicultural environments.</p></li><li><p>Fluent in English and Arabic (mandatory); French is an advantage. </p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Collaborate closely with product managers and developers to gain a deep understanding of project requirements and specifications. Develop comprehensive test plans, test cases, and test scripts to ensure the quality and reliability of our products. Conduct thorough manual testing to identify and document defects, ensuring clear and concise reporting. Actively contributes to the enhancement of our QA processes and methodologies to drive continuous improvement. Engage with cross-functional teams to facilitate the timely delivery of high-quality products. Provide valuable feedback to developers and stakeholders to enhance product quality and user experience. Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers. Review new products, SRS, BRD, and other technical documents to create detailed test cases, ensuring the new product meets all requirements. Maintain detailed records of product changes to ensure they are properly implemented in all future updates. Collaborate with the technical support team to investigate and resolve customer-reported issues promptly. Stay updated with industry trends and best practices in software quality assurance to continuously improve our QA processes</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Engineering, or a related field. Minimum of 2 year of experience in a similar role, preferably in a fintech, banking or software development environment. Solid understanding of software QA methodologies, tools, and processes. Experience with test automation tools is a plus.</p><p></p></section>
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<span>Collaborate closely with product managers and developers to gain a deep understanding of project requirements and specifications.<br> Develop comprehensive test plans, test cases, and test scripts to ensure the quality and reliability of our products.<br> Conduct thorough manual testing to identify and document defects, ensuring clear and concise reporting.<br> Actively contributes to the enhancement of our QA processes and methodologies to drive continuous improvement.<br> Engage with cross-functional teams to facilitate the timely delivery of high-quality products.<br> Provide valuable feedback to developers and stakeholders to enhance product quality and user experience.<br> Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.<br> Review new products, SRS, BRD, and other technical documents to create detailed test cases, ensuring the new product meets all requirements.<br> Maintain detailed records of product changes to ensure they are properly implemented in all future updates.<br> Collaborate with the technical support team to investigate and resolve customer-reported issues promptly.<br> Stay updated with industry trends and best practices in software quality assurance to continuously improve our QA processes Bachelor’s degree in computer science, Engineering, or a related field.<br> Minimum of 2 year of experience in a similar role, preferably in a fintech, banking or software development environment.<br> Solid understanding of software QA methodologies, tools, and processes.<br> Experience with test automation tools is a plus.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1. Work experience in logistics and procurement</p><p>2. if Arabic available, highly preferred</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma/Degree</li><li>Good communication skills in English</li><li>1. Work experience in logistics and procurement</li><li>2. if Arabic available, highly preferred</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Handle and resolve customer inquiries and transaction-related issues efficiently to minimize service disruptions and ensure a seamless experience. Process, track, and manage customer cases through multiple communication channels and ticketing systems, maintaining accurate records for auditing purposes. Utilize internal operational systems and core platforms to manage customer requests and resolve technical or transactional issues. Prepare and analyze operational reports to monitor performance, identify trends, and support data-driven decisions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree. Minimum 1 year of experience in operations, preferably financial services. Experience in related operations sectors like (Banking, FinTech, E-Payment, ISP, E-Commers ). Excellent verbal and written communication skills in both English and Arabic.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Support daily administration and monitoring of T24 and related systems. Assist in improving system performance and resolving bottlenecks. Follow up incidents, support troubleshooting, and escalate issues when needed. Support deployments, patches, and system changes in line with approved procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.</li><li>Basic understanding of core banking systems or enterprise application support.</li><li>Minimum 01 year experience in application or system support is preferred.</li><li>Basic knowledge of banking operations and transaction processing is an advantage.</li><li>Basic hands-on experience or working knowledge of Linux administration and troubleshooting.</li><li>Basic knowledge of JBoss application server is preferred.</li><li>Basic understanding of Java applications, logs, and support activities is preferred.</li><li>Familiarity with SQL and basic database queries is an advantage</li></ul><p></p></section>
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<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Product Development Support the product lifecycle from requirements gathering to post-launch activities.<br> Assist in defining and enhancing digital payment products, including wallets, transfers, bill payments, and merchant payments.<br> Requirements & Collaboration Prepare Business Requirement Documents (BRDs), user stories, process flows, and acceptance criteria.<br> Collaborate with business, technology, QA, operations, and compliance teams to support product delivery.<br> Assist in requirement clarification and stakeholder communication.<br> Testing & Release Support Support the preparation of UAT scenarios and test cases.<br> Participate in UAT and verify product readiness before release.<br> Assist in production deployments and post-release issue tracking.<br> Customer Experience Support initiatives to improve customer experience and product usability.<br> Work with design and development teams to enhance customer journeys.<br> Bachelor's degree in Business, Computer Science, Information Systems, or a related field.<br> Fresh graduate or up to 1 year of experience in product management, business analysis, or digital product development.<br> Internship experience is a plus.<br> Basic understanding of digital payment products and fintech services.<br> Familiarity with Agile methodologies and the product development lifecycle.<br> Ability to collaborate with business, technical, QA, and operations teams.<br> Fluency in Arabic and English (written and verbal).<br> Basic understanding of APIs and system integrations is an advantage.<br> Exposure to UAT and software testing concepts is a plus.<br></span> </div>
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<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: System Administration & Monitoring: Support daily administration and monitoring of T24 and related systems.<br> Performance Tuning & Optimization: Assist in improving system performance and resolving bottlenecks.<br> Incident & Problem Management: Follow up incidents, support troubleshooting, and escalate issues when needed.<br> Deployment & Change Management: Support deployments, patches, and system changes in line with approved procedures.<br> Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.<br> Basic understanding of core banking systems or enterprise application support.<br> Minimum 01 year experience in application or system support is preferred.<br> Basic knowledge of banking operations and transaction processing is an advantage.<br> Basic hands-on experience or working knowledge of Linux administration and troubleshooting.<br> Basic knowledge of JBoss application server is preferred.<br> Basic understanding of Java applications, logs, and support activities is preferred.<br> Familiarity with SQL and basic database queries is an advantage</span> </div>
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<span>Job Purpose: To supervise and manage the Cash Operations Unit and its cash counting and sorting staff, ensuring the accuracy and integrity of cash handling processes, the detection of counterfeit and unfit banknotes, and compliance with the Bank’s policies, procedures, and regulatory requirements.<br> Key Duties and Responsibilities: Supervise and coordinate the daily activities of cash counting and sorting personnel.<br> Oversee cash receipt, counting, sorting, and delivery processes to ensure accuracy and efficiency.<br> Ensure the identification, segregation, and proper handling of counterfeit and unfit banknotes in accordance with established procedures.<br> Monitor compliance with internal control, security, and cash management policies.<br> Investigate cash discrepancies, identify root causes, and prepare the required reports.<br> Prepare periodic reports related to cash operations and cash availability.<br> Coordinate with branches and relevant departments regarding cash requirements and cash movements.<br> Train, guide, and support staff to enhance their knowledge and skills in cash handling and counterfeit detection.<br> Experience in banking operations and cash management.<br> Good knowledge of counterfeit detection techniques and standards for unfit banknotes.<br> Strong supervisory and team management skills.<br> High level of accuracy, attention to detail, and ability to work under pressure.<br> Knowledge of applicable banking regulations, procedures, and internal controls related to cash operations.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Toters is an on-demand e-commerce and delivery platform and operate a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. We are looking for highly organized candidates with good quantitative ability for the position of Fleet Officers. Fleet Officers are responsible for assisting in the recruitment of quality drivers into the fleet, maintaining detailed records of vehicle servicing and inspection, and scheduling regular vehicle maintenance to ensure operational efficiency, among other duties. Moreover, Fleet Officers will need to discipline drivers who are not making efficient use of their time, requiring excellent leadership and decision-making skill.</p><p><b>Responsibilities</b>:</p><ul><li>Assisting in the recruitment of quality drivers into the fleet.</li><li>Developing efficient driver schedules to maximize profits.</li><li>Managing drivers so they adhere to strict schedules.</li><li>Registering and licensing all vehicles under their management.</li><li>Finding ways to cut costs and maximize profits.</li><li>Developing strategies for greater fuel efficiency.</li><li>Maintaining detailed records of vehicle servicing and inspection.</li><li>Scheduling regular vehicle maintenance to ensure operational efficiency.</li><li>Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules.</li><li>Monitoring driver behavior and ensuring a high level of customer service.</li><li>Utilizing GPS systems to monitor drivers and track vehicles in case of theft.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2+ years in a logistics role.</li><li>Experience in the transportation industry.</li><li>Outstanding organizational skills.</li><li>Analytical mindset and good problem-solving skills.</li><li>Attention to detail.</li><li>Exceptional interpersonal skills.</li><li>Excellent communication skills in English, Arabic</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Data Preparation: Collect, clean, and transform business data from multiple sources, ensuring its accuracy and integrity.</li> <li>In-depth Analysis: Conduct deep analysis of financial and operational data to discover trends, patterns, and opportunities, providing recommendations to enhance performance.</li> <li>Statistical Modeling: Use statistical methods and advanced analytics to support budgeting, forecasting, and risk management.</li> <li>Cross-Functional Collaboration: Work with teams such as Product, Marketing, and Risk to understand their needs and deliver BI-based solutions and reports.</li> <li>Data Visualization: Prepare and present complex analytical findings in a simplified and clear manner to facilitate decision-making.</li> <li>Continuous Improvement: Contribute to enhancing BI processes by monitoring the latest trends in fintech and data analysis and applying best practices in data governance.</li> <li>Dashboard Development: Design, develop, and maintain interactive dashboards and reports using BI tools like Tableau and Power BI, and automate reports to increase efficiency.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong>Education:</strong> </p> <p>Bachelor s degree in a quantitative field (e.g., Business, Finance, Statistics, Computer Science).</p> <p> <strong>Experience:</strong> </p> <p>1+ years of experience in data engineering or data analysis, preferably within Fintech or Financial Services.</p> <p> <strong>Skills:</strong> </p> <ul> <li> <strong>SQL:</strong> Expert in data extraction and transformation logic. </li> <li> <strong>Excel:</strong> Advanced manual reporting, data cleaning, and complex formula mastery. </li> <li> <strong>Programming:</strong> Functional knowledge of Python or R for statistical modeling. </li> <li> <strong>Architecture:</strong> Understanding of ETL processes and data warehouse concepts. </li> <li> <strong>Visualization:</strong> Strong ability to design and maintain interactive dashboards. </li> <li> <strong>Workflow:</strong> Comfortable working in Agile-driven data teams. </li> </ul><p></p></section>
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<span><u><b>Job Summary</b></u>
<br></span><p>To administer and support the patient life cycle to meet the company’s objectives of profitability, patient satisfaction, and stakeholder experience. To combine leadership skills with a desire to provide a positive patient experience to lead the patient success team. To organize and develop a way to measure how patient perceive the product and/or service the healthcare facility provides. </p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Ensure that a positive patient experience is well maintained in the area.</p><br>
<p>Assist in planning, directing, and overall coordination of Guest Relations services.</p><br>
<p>Interact directly with patients, families, visitors, and staff daily. </p><br>
<p>Facilitate real-time service recovery by directly connecting with the patient and their family.</p><br>
<p>Coordinate and maintain staff competency in the area of bereavement and family and patient-centered care.</p><br>
<p>Serve as a bereavement resource while on duty. In consultation with the Director, implement an effective customer relationship management system to foster customer loyalty </p><br><br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Oversee the day-to-day patient operations to ensure a delightful customer experience at all stages of the patient engagement.</p><br>
<p>Assist the Director in coordinating with internal teams to deliver seamless patient service.</p><br>
<p>Assist the Director in establishing value generating business partnerships.</p><br>
<p>Oversee the day-to-day partner operations to ensure a fruitful partner experience </p><br><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Strong Knowledge of the Healthcare industry</p><br>
<p>Ability to analyze data in an accurate and time-efficient manner</p><br>
<p>Understanding of confidentiality and safeguarding procedures</p><br>
<p>Excellent customer service and the ability to communicate efficiently</p><br>
<p>Interested in skills training and development</p><br>
<p>Good at problem-solving and multitasking </p><br>
<p>Professional, flexible, and positive</p><br>
<p>Willingness to work as part of a team</p><br>
<p>Ability to work autonomously</p><br>
<p>Ability to work to a very high standard</p><br>
<p>ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role </p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 4 years of experience (required)</p><br>
<p>Experience work in healthcare facility (preferred)</p><br>
<p>Minimum 2 years in GCC (preferred) </p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>