Restaurants Manager Jobs in Iraq
591 Jobs Found
<p>Responsible for developing the business through partner restaurants and maintaining long term relationships. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set. What's On Your Plate? Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain a continuous business relationship with clients/ restaurants. Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ restaurant and company. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, Delivery time). Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generating food coupons, promotions and vouchers from existing restaurants. Convince clients / restaurants for brand promotion of Talabat pictures. Transmission method optimization: -Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe for the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat website, checking and resolve the reason, such as shutting down or stopped delivery. Maintain accurate records of all sales and prospecting activities including: Closed sales Follow-up activities Sales expense report Increased sales report after placing promotion, voucher and coupons Restaurant analysis sheet Account management report</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 years of full-time professional experience in related field</li><li>Interpersonal Skills</li><li>Communication Skills</li><li>Customer Service Skills</li><li>Negotiation Skills</li><li>Problem Solving Skills</li><li>Market Research Skills</li><li>Planning and Organizing Skills</li><li>Fluent in English and Arabic (Kurdish is a plus)</li></ul>
<p>Responsible for developing the business through partner restaurants and maintaining long term relationships. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set. What's On Your Plate? Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain a continuous business relationship with clients/ restaurants. Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ restaurant and company. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, Delivery time). Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generating food coupons, promotions and vouchers from existing restaurants. Convince clients / restaurants for brand promotion of Talabat pictures. Transmission method optimization: -Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe for the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat website, checking and resolve the reason, such as shutting down or stopped delivery. Maintain accurate records of all sales and prospecting activities including: Closed sales Follow-up activities Sales expense report Increased sales report after placing promotion, voucher and coupons Restaurant analysis sheet Account management report</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 years of full-time professional experience in related field Interpersonal Skills Communication Skills Customer Service Skills Negotiation Skills Problem Solving Skills Market Research Skills Planning and Organizing Skills Fluent in English and Arabic (Kurdish is a plus)</p>
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<p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of service and provide creative solutions.</p>
<p>This Position is Based in Slemani Rotana.<br><br>As an Executive Chef you are responsible for the smooth operation of the entire kitchen operation, food production and all other related sections and your role will include key responsibilities such as:<br><br>• Monitor all duty schedules in the kitchen operation and review and correct the appearance (condition of uniforms) and grooming of all assigned employees<br>• Conduct regularly presentations of new novelties, etc. to stay in line with operational trends<br>• Evaluate the performance of the assigned team and initiate promotions<br>• Responsible for the timely kitchen preparations for all meal services in the outlets and banquet activities in line with the stipulated opening hours<br>• Frequently tour through all Kitchens, Stores and other food production facilities ensuring the highest possible hygiene and maintenance standards<br>• Frequently tour of the dining outlets and related areas to assure the well being of all guests by maintaining a close friendly contact<br>• Drive together with the Director of Food & Beverage / Food & Beverage Manager all extracurricular events in the outlets as per the annual promotions calendar and develop food promotions if the situation requires<br>• Control the food cost by reviewing and approving all store requisitions and direct purchases and minimize wastage<br>• Ensure HACCP standards are implemented and follow the appropriate hygiene standards as per Municipality requirements at all times</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Roles & Responsibilities</b></p><ul><li>Serves meals by reviewing recipes; assembling, combining, and cooking ingredients; and maintaining a sanitary kitchen</li><li>Prepares ingredients by following recipes; slicing, cutting, chopping, mincing, stirring, whipping, and mixing ingredients; adding seasonings; verifying taste; and plating meals</li><li>Adheres to proper food handling, sanitation, and safety procedures; maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required; and maintains appropriate dating, labeling, and rotation of all food items</li><li>Stores leftovers according to established standards</li><li>Monitor stock and place orders when there are shortages</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment.</p><p></p></section>
<p>Company Description Wellington s largest economy hotel within walking distance to the capital s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner.</p><p>Job Description Are you passionate about culinary excellence and ready to launch your career in a dynamic kitchen environment? We're looking for a detail-oriented and enthusiastic Commis I to join our culinary team in Baghdad, Iraq. As a Commis I, you'll work alongside experienced chefs in a collaborative setting, developing your technical skills while contributing to the preparation of exceptional dishes that delight our guests. This is an excellent opportunity to grow your culinary expertise within a professional kitchen and establish a strong foundation for your career progression.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 years of experience in a similar Commis role within a 5-star hotel or resort environment Culinary education background or formal training in food preparation Strong knowledge of food safety, hygiene standards, and proper food handling techniques Proficiency in basic knife skills and food preparation methods Ability to work efficiently under pressure in a fast-paced kitchen environment Excellent teamwork and collaborative skills with the ability to work cohesively with diverse team members Strong attention to detail with a commitment to consistency and quality in food preparation Effective communication skills and openness to receiving constructive feedback Physical stamina and ability to stand for extended periods in a kitchen setting Demonstrated willingness to learn, adapt, and develop culinary skills Time management and organizational abilities Flexibility to work varying shifts, including evenings, weekends, and holidays as required</p>
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<p>We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.<br><br>As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:<br><br>• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel<br>• Greet and seat customers and serve them in a professional, discreet and personalized way<br>• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests<br>• Consistently monitor quality of food & beverage being served<br>• Practice good customer relations and attend to customer complaints / queries satisfactorily<br>• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment<br>• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)<br>• Ensure minimum wastage, breakage and spoilage<br>• Actively use up selling techniques to exceed guest expectations and increase revenue</p> </div>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and detail-oriented Housekeeping Supervisor to join our team in Baghdad, Iraq. In this role, you will oversee all housekeeping operations, manage a dedicated team of staff members, and ensure the highest standards of cleanliness and organization across all facilities. The successful candidate will demonstrate strong leadership capabilities, operational efficiency, and a commitment to maintaining exceptional service quality.</p><br><ul><li>Supervise, schedule, and coordinate housekeeping staff to ensure optimal coverage and productivity</li><li>Establish and enforce housekeeping standards, procedures, and quality control measures</li><li>Conduct regular inspections of facilities to verify compliance with cleanliness and safety standards</li><li>Manage inventory of cleaning supplies and equipment; prepare and monitor departmental budgets</li><li>Train, mentor, and evaluate housekeeping staff; conduct performance reviews and address performance issues</li><li>Respond promptly to maintenance requests and coordinate with other departments to resolve facility issues</li><li>Ensure compliance with health, safety, and environmental regulations</li><li>Prepare detailed reports on departmental operations, staffing, and budget utilization</li><li>Foster a positive work environment and support staff development and career growth</li><li>Communicate effectively with management and other departments to address operational needs</li></ul><br>Qualifications<br><br><ul><li>Minimum 3-5 years of experience in housekeeping operations or facility management</li><li>Proven supervisory or team leadership experience</li><li>Strong knowledge of housekeeping standards, cleaning protocols, and best practices</li><li>Excellent organizational and time management skills</li><li>Proficiency in scheduling software and basic computer applications</li><li>Demonstrated ability to manage budgets and control costs</li><li>Strong communication and interpersonal skills</li><li>Problem-solving abilities and attention to detail</li><li>Ability to work flexible hours, including weekends and holidays as needed</li><li>Knowledge of health, safety, and environmental compliance standards</li><li>Preferred: Experience with staff training and development programs</li><li>Preferred: Familiarity with facility management systems and reporting tools</li></ul> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions.</p>
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<li>Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth</li>
<li>Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections</li>
<li>Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services</li>
<li>Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution</li>
<li>Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy</li>
<li>Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth</li>
<li>Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality</li>
<li>Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency</li>
<li>Collaborate with other departments to ensure seamless coordination and exceptional guest experiences</li>
<li>Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty</li>
<li>Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li>
<li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li>
<li>Strong people management and team development skills with a commitment to supporting staff growth</li>
<li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li>
<li>Proficiency in front office management systems and hotel software platforms</li>
<li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li>
<li>Problem-solving abilities and sound judgment in handling complex situations</li>
<li>Budget management and financial acumen with experience in cost control</li>
<li>Leadership qualities with the ability to motivate and inspire teams</li>
<li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li>
<li>Analytical mindset with the ability to interpret data and make informed decisions</li>
<li>Customer-focused approach with a genuine passion for hospitality</li>
<li>Ability to work independently and collaboratively within a team environment</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking an experienced and detail-oriented Financial Controller to join our organization in Baghdad, Iraq. Reporting directly to the General Manager, you will lead our Finance Department and drive financial excellence across all operations. This is an exceptional opportunity for a decisive and analytical professional to make a significant impact on our organization's financial performance and strategic direction in a dynamic market environment.</p>
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<li>Lead and manage the Finance Department, overseeing all financial operations and ensuring efficient execution of financial processes</li>
<li>Prepare accurate and timely weekly, monthly, quarterly, and annual financial reports that provide clear insights into organizational performance</li>
<li>Develop and manage comprehensive budgets, forecasts, and cash flow projections to support strategic planning and decision-making</li>
<li>Produce detailed monthly management accounts and owner reports with transparent analysis and actionable recommendations</li>
<li>Ensure full compliance with Iraqi taxation regulations, financial reporting standards, and statutory obligations</li>
<li>Oversee accounts payable, accounts receivable, payroll administration, and banking functions with meticulous attention to detail</li>
<li>Monitor and strengthen internal controls, identifying opportunities for continuous process improvements and operational efficiency</li>
<li>Collaborate with department leaders to analyze financial performance, implement cost control measures, and drive profitability</li>
<li>Manage annual budgets, external audits, and capital expenditure projects with organized planning and transparent communication</li>
<li>Build, mentor, and develop the Finance team, fostering a collaborative and supportive work environment</li>
<li>Provide strategic financial analysis and commercial insights to support executive decision-making and organizational growth</li>
<li>Analyze financial data to identify trends, risks, and opportunities, offering innovative solutions to enhance financial performance</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Required qualifications:</strong></p>
<ul>
<li>Tertiary qualification in Accounting, Finance, Commerce, or related field</li>
<li>Minimum five years of progressive experience in a Financial Controller, Finance Manager, or senior finance role</li>
<li>Strong expertise in financial reporting, budgeting, forecasting, and management accounting</li>
<li>Comprehensive knowledge of Iraqi taxation laws, financial reporting standards, and statutory compliance requirements</li>
<li>Excellent analytical, communication, and stakeholder management abilities</li>
<li>Proven track record of leading finance teams and influencing operational decision-making</li>
<li>Strong organizational and time management skills with the ability to manage multiple priorities efficiently</li>
</ul>
<p><strong>Preferred qualifications:</strong></p>
<ul>
<li>Familiarity with international financial reporting standards (IFRS) and cross-border financial management</li>
<li>Experience with hotel financial systems, Opera PMS, or similar hospitality management platforms</li>
<li>Knowledge of currency management and foreign exchange operations</li>
<li>Background in risk management and internal audit functions</li>
<li>Experience implementing financial process improvements and system customization</li>
<li>Demonstrated ability to work effectively in multicultural and dynamic organizational settings</li>
</ul></p><p></p>
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Company Description<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.<br>
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We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.<br>
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At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.</p><br><br>Job Description<br><p><strong>Role Summary</strong><br>
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Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gaps<br>
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<strong>What's On Your Plate?</strong><br>
</p><br><ul><li>Monitor and improve Rider Performance and Compliance</li><li>Lead Rider Recruitment for the allocated zones</li><li>Lead a Team of Rider Coordinators and/or Rider Captains</li><li>Manage rider roster with proper allocation of shifts/breaks/off-days etc</li><li>Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor</li><li>Inventory management and usage compliance of Rider equipments</li><li>Groom rider quality (behaviour, appearance, professionalism, presentational etc)</li><li>Setting up a performance improvement plan to improve performance of low performing riders</li><li>Reduce rider complaints originating from customers</li><li>Monitor riders performance on individual level and responsible for coaching/warning riders</li><li>Audits fleet appearance & rider behaviour via on ground visits</li></ul><br>Qualifications<br><ul><li>Bachelor's Degree</li><li>2-3 years of experience in food/grocery tech industry is highly preferred</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Strong communication skills, both written and verbal. English and Arabic is a must.</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills: Experience of managing bigger group of people</li></ul><br><br> </div>
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<br>Company Description<br><br><p>Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner.</p><br><br>Job Description<br><br><p>We are seeking a skilled and detail-oriented CDP Butchery professional to join our meat processing team in Baghdad, Iraq. In this role, you will be responsible for butchering, processing, and preparing high-quality meat products while maintaining the highest standards of food safety and hygiene. You will work efficiently in a fast-paced environment, utilizing specialized equipment and techniques to deliver consistent, quality results that meet our customers' specifications and expectations.</p><br><ul><li>Butcher and process meat products using industry-standard tools and techniques with precision and efficiency</li><li>Prepare meat cuts according to customer specifications and quality standards</li><li>Maintain strict food safety and hygiene protocols in compliance with local and international regulations</li><li>Operate and maintain butchery equipment, ensuring all tools are clean, sharp, and properly sanitized</li><li>Manage inventory by monitoring stock levels, rotating products using FIFO (First In, First Out) methods, and minimizing waste</li><li>Organize and maintain a clean, organized workspace that meets health and safety requirements</li><li>Perform quality control checks on all meat products before packaging and distribution</li><li>Follow proper handling and storage procedures for all meat products, particularly in cold storage environments</li><li>Collaborate with team members to meet daily production targets and deadlines</li><li>Report any equipment malfunctions or food safety concerns to management immediately</li></ul><br>Qualifications<br><br><ul><li>Proven experience in butchery, meat processing, or a related food production role</li><li>Strong knowledge of food safety regulations and best practices in meat handling</li><li>Proficiency with butchery tools, equipment, and machinery (saws, grinders, slicers, etc.)</li><li>Solid understanding of different meat grades, cuts, and processing techniques</li><li>Excellent attention to detail and commitment to quality standards</li><li>Physical stamina and dexterity to perform repetitive tasks in a cold environment</li><li>Strong time management and organizational skills</li><li>Ability to work efficiently in a team-oriented environment</li><li>Preferred: Food handling or food safety certification</li><li>Preferred: Experience with meat grading systems and classification standards</li><li>Preferred: Supervisory or mentoring experience in a butchery or food production setting</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
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<br>Company Description<br><br><p>Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner.</p><br><br>Job Description<br><br><p>We're looking for a professional and enthusiastic Hostess to join our hospitality team in Baghdad, Iraq. In this role, you will be the first point of contact for our guests, creating a warm and welcoming atmosphere while managing front-of-house operations with excellence. As a Hostess, you will greet guests with genuine warmth, manage reservations efficiently, and coordinate seamlessly with our team to ensure every guest receives exceptional service and a memorable experience.</p><br><ul><li>Greet guests with genuine warmth and professionalism, creating a welcoming atmosphere that reflects our organization's commitment to hospitality excellence</li><li>Manage reservation systems and optimize table assignments to maximize seating efficiency while ensuring guest satisfaction</li><li>Handle phone inquiries, manage waitlists, and coordinate guest flow throughout service periods with attention to detail</li><li>Assist guests with inquiries and concerns using empathy and problem-solving skills, resolving issues promptly and professionally</li><li>Coordinate with management, servers, and kitchen staff to ensure seamless communication and operational efficiency</li><li>Maintain accurate records of reservations, special requests, and guest preferences to enhance personalized service</li><li>Monitor and uphold cleanliness and organization standards at the host stand and entrance areas</li><li>Assist with special events, private dining arrangements, and group reservations as needed</li><li>Support team members in a collaborative manner, contributing to a positive and inclusive work environment</li></ul><br>Qualifications<br><br><ul><li>Exceptional communication and interpersonal skills with a customer-focused mindset</li><li>Strong organizational and multitasking abilities in a fast-paced environment</li><li>Excellent problem-solving and conflict resolution skills</li><li>Professional demeanor with a friendly and empathetic approach to guest interactions</li><li>High school diploma or equivalent</li><li>Fluency in English; Arabic language proficiency is highly desirable for the Baghdad location</li><li>Knowledge of hospitality industry standards and best practices</li><li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li><li>Strong attention to detail and ability to customize guest experiences based on individual preferences</li><li>Demonstrated ability to remain resilient and organized under pressure</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
<p>SEED is seeking a dynamic, strategic, and experienced professional to serve as the Manager of the Community Development and Service Delivery Department. This role ensures effective integration and coordination of holistic, rights-based, and community-driven programming that meets the diverse needs of vulnerable populations. The ideal candidate will provide vision and leadership that foster a culture of excellence and collaboration, and strong and empowering management of the portfolio and staff to effectively implement the department's goals and activities. The Manager will be responsible for managing the department s main functions:</p><ul><li>Oversee the design and delivery of quality community-based group interventions that build resiliency, strengthen awareness, and support social and behavioral change.</li><li>Oversee the delivery of quality, comprehensive service delivery to individuals and families including case management, legal, mental health and psychosocial support (MHPSS) services including gender-based violence (GBV) and human trafficking prevention and response.</li><li>Oversee the operation of SEED s service delivery centers and shelter for trafficking survivors.</li></ul><p>This is a senior leadership position that requires a deep understanding of MHPSS and protection needs and services, community-based programming to strengthen resiliency, awareness of rights, gender equality, child protection, and social cohesion with an emphasis of improving knowledge, skills, beliefs, attitudes, and behaviors. The successful candidate will be a passionate advocate for transformative, locally-driven change and will bring significant experience in empowering communities through inclusive, participatory approaches. The Department Manager will supervise other managers and technical staff. This position is based in Erbil with frequent travel throughout Kurdistan. The Department Manager will directly report to the President.</p><p><strong>Specific Tasks:</strong></p><p><strong>Strategic Leadership, Management, and Planning (60%):</strong></p><ul><li>Lead the development and implementation of departmental strategies aligned with organizational goals.</li><li>Provide strategic guidance on program design and scaling of MHPSS, GBV, and community development initiatives.</li><li>Identify emerging needs, trends, and best practices to inform innovation and program improvement.</li><li>Set priorities and oversee the development and implementation of technical guidelines, standard operating procedures (SOPs), and safeguarding protocols.</li><li>Set project direction by prioritizing and organizing actions & resources to achieve objectives.</li><li>Provide input into program development</li><li>Identify and manage risks associated with program delivery and partnerships.</li><li>Lead and manage a multidisciplinary team; provide mentorship, supervision, and professional development support.</li><li>Foster a culture of accountability, learning, and collaboration within the service delivery and community development teams.</li><li>Support recruitment, onboarding, and performance management processes for staff.</li><li>Supervise service delivery and community development managers and coordinators, technical advisors, and their teams, and ensure roles, responsibilities and reporting lines are clear for each staff member at all times.</li><li>Build systems and structures for managing department activities, in all locations, under all programs, ensure sufficient coordination between PSDMs, technical advisors, program managers, and other departments.</li><li>Ensure timely and quality reporting to donors, partners, and internal leadership.</li></ul><p><strong>Technical Leadership (30%):</strong></p><ul><li>Ensure technical quality, coherence, and impact of services and community interventions.</li><li>Lead the design and implementation of evidence-based social and behavioral change strategies to promote positive behaviors through group community based interventions.</li><li>Oversee the development and dissemination of technical resources, including group curricula, training manuals, facilitator guides, and standardized tools for PSS and community development interventions.</li><li>Review and as needed, develop policies, guidances, and protocols</li><li>Ensure that all activities are implemented in accordance with donor requirements, organizational policies, and international standards and practices.</li><li>Coordinate closely with the MEAL Unit to ensure all MHPSS and protection service delivery activities are properly monitored, documented, evaluated, and reported on, and contribute to reporting.</li><li>Contribute to learning and knowledge management by promoting documentation of best practices, lessons learned, and success stories.</li><li>Support program M&E, including development of tools, to ensure that M&E systems provide adequate feedback on MHPSS and protection interventions.</li><li>Ensure that all MEAL findings about service delivery and community development are addressed, and that services and processes are adapted to address any gaps.</li><li>Ensure all efforts are being made to be fully accountable to our clients and all accountability and safeguarding mechanisms are in place and followed up.</li></ul><p><strong>Coordination and Organizational Representation (10%)</strong></p><ul><li>Represent the organization in local and high-level coordination forums, donor meetings, and partnerships related to MHPSS, GBV, and community development.</li><li>Build and maintain strategic partnerships with government agencies, UN bodies, NGOs, and community stakeholders.</li><li>Advocate for inclusive, survivor-centered, and community-based approaches in policy and program discussions.</li><li>Identify and manage strategic partnerships with local and international organizations, and key government interlocutors, including any sub-grantees delivering services.</li></ul><p><strong>Key values:</strong></p><ul><li>Serve as a positive role model and SEED ambassador at all times.</li><li>Treat all people with respect regardless of age, gender, religion, nationality, sexual orientation, disability status, marital status and ethnicity.</li><li>Working collaboratively with all colleagues, and maintaining a positive, cooperative attitude.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree in Psychology, Social Work, Gender Studies, International Development, Public Health or related field.</li><li>Minimum of 8-10 years of experience in managing teams and building staff capacity through training, coaching, and supervision.</li><li>Minimum of 8-10 years of relevant experience in protection and MHPSS service delivery, psychosocial support group interventions, community development and engagement, GBV prevention, social behavioral change, and peacebuilding in humanitarian or development settings.</li><li>Strong technical knowledge of gender equality, women and girls empowerment, GBV prevention, and social norm change with experience designing or leading awareness and social behavioral change initiatives.</li><li>Strong knowledge of social change theories and approaches</li><li>Experience in developing culturally sensitive messages and materials.</li><li>Demonstrated leadership, strategic planning, and staff management skills.</li><li>Excellent communication and interpersonal skills, including experience with diverse communities.</li><li>Experience in program design and development, program implementation, MEAL, and reporting.</li><li>Experience in resource management and program/activity planning.</li><li>Experience in development and humanitarian settings a must; experience in the Middle East, Iraq, or Kurdistan, a plus.</li><li>Strong belief in human rights and gender equality.</li><li>Ability to work in a stressful setting and adapt quickly to changing environments.</li><li>Strong ability to work independently.</li><li>Experience working with vulnerable populations, especially in the Middle East, is highly desirable.</li><li>Excellent English required; proficiency in Kurdish and/or Arabic a plus.</li><li>Good computer skills, experience with Google Drive</li><li>Committed to SEED s mission, values, and ethical standards.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span><span><span><em><span><span>The HR & Training Leader is responsible for facilitating employee relations and resolving human resource issues as well as supporting the Legal and Human Resources departments in the management and handling of all labor and employment law related matters. The incumbent is also responsible to come up with creative conflict resolutions that fosters collaboration and understanding between employees and the management.</span></span></em></span></span></span></p><br><br>
<p><span><span><span>He/ she is also responsible for implementing the Global ER agenda at a market level as well as establishing and leading the employees’ recognition programs.</span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li>Implement new ideas on reward programs to increase employee motivation and engagement in coordination with the HR business partner</li>
<li>Ensure the completion of annual performance appraisal for the station on time</li>
<li>Implementing station annual training plan</li>
<li>Creating and updating country succession plans</li>
<li>Monitor turnover and highlight new hire trends.</li>
<li>Create manpower plan and report to HR manager to track recruitment progress.</li>
<li>Ensure to pass all internal and external station HR and Training audits.</li>
<li>Ensure employee data is always up to date and accurate on the HR system</li>
<li>Ensure the completion of Probation evaluation for the new hires in coordination with the direct Managers.</li>
<li>Ensure abiding by local labor laws and culture.</li>
<li>Ensure addressing all employees needs on time</li>
<li>Ensure all the employees legal documents are renewed on timely manner with the coordination of PRO team wherever applicable.</li>
<li>Provide legal advice on labor and employment related matters in alignment with the Global Employee Relations Manager.</li>
<li>Draft, review, negotiate and update all employment agreements, contracts, offer letters, termination of employments letters/agreements in line with the local law and regulations. </li>
<li>Conduct research and analysis of legal problems and present the same to the Legal and Human Resources department</li>
<li>Ensures compliance with local laws pertaining to employment such as but not limited to discrimination, human rights, healthcare regulations, safe place, etc.</li>
<li>Deals with grievances and employee concerns as they relate to HR matters</li>
<li>Listens to employees concerns, issues and complaints; addresses them to encourage a supportive atmosphere and to resolve them in a way to protect general interests of all parties.</li>
<li>Performs investigations regarding allegations on various employee cases and dispute resolution, advising on outcomes, conclusions and next steps.</li>
<li>Acts as the employee guardian, ensuring that disciplinary procedures are being run fairly and in full respect of the employee.</li>
<li>Provides advice and coaching to the HR Department and managers in best employee relations practices and strategies for effectively managing employee issues and grievances, especially in challenging situations.</li>
<li>Develops and delivers employee relations training as needed.</li>
<li>Acts as an unbiased third party to address and resolve workplace conflicts in a positive and balanced manner that benefits all parties and promotes healthy working relationships.</li>
<li>Take initiatives related to employee relations management and make recommendations to management as necessary.</li>
<li>Handles HR compliance audits, implements corrective actions, and guides the business using insights to reduce HR non-compliance cases.</li>
<li>Act as the Values ambassador; the face and voice of our company values, effectively promote the company values within the workplace, peer groups, social gatherings, …etc. Effectively contributes in having employees demonstrating their commitment and loyalty to Aramex</li>
<li>Support and execute organizational health and engagement initiatives</li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s Degree in Law, Business Administration, HR Management or any other related field.</li>
<li>3 to 5 years of experience in a similar position. </li>
<li>Extensive knowledge in the local labor law</li>
<li>Strong command of English, written and spoken</li>
</ul>
<p>Additional Requirements:</p><br><br>
<ul>
<li>Strong ethics, integrity, and confidentiality, with the ability to stand up for what is right.</li>
<li>Strong communication, with a focus on probing skills, active listening, ability to empathize and verbalize a clear message.</li>
<li>Ability to present information and negotiate with employees and managers from different levels.</li>
<li>Analytical thinker, solution oriented and unbiased decision maker.</li>
<li>Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.</li>
<li>Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.</li>
<li>Structured logical thinker.</li>
<li>Ability to collaborate across functions, and work in an inclusive manner.<br> </li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Team Collaboration<br>Communication Skills<br>Attention To Details<br>Problem Solving<br>Time Management<br>Active Listening<br>Administrative Skills<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Labor Relations Officer is responsible for the resolution of employee issues, HR communication, sta? satisfaction and other related HR initiatives. The role performs administrative functions in various personnel policies that a?ect people at work such as work conditions, performance management, equal opportunities, and absence management and grievance procedures to ensure e?ective service and encourage harmonious industrial relations in the organization.</p><br> <br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Process, track and record employee movements such as separation, resignations, terminations in various conditions as advised by Labor Operations Manager.</p><br>
<p>Arrange tickets and exit permits from Head Office/Immigration and coordinating with camp managers or relevant managers for deportation of separated workers.</p><br>
<p>Prepare separation documents like resignation, termination for various reason, as per instruction by Operations Manager.</p><br>
<p>Process, track and record various types of leaves (Annual, Unpaid, Emergency and Sick Leaves) of Staff and Labors including their tickets and exit permits from Head Office and implement through Camps.</p><br>
<p>Prepare worker’s duty resumption related to Annual Leave, Emergency Leave, Sick Leave and arranging all the signatory</p><br>
<p>and information provided to Data Entry Operators for updating the system.</p><br>
<p>Confirm through Recruitment Department regarding New Arrivals, actual and accurate recording and reporting the same within Departments like, HR, Operations, Camps and PMV.</p><br>
<p>Process visa requirement like, Blood Group Test, Medical and Fingerprints in coordination with Head Office and Camps.</p><br>
<p>Update mastersheet for department records with information of Active Manpower, Leave, Separation and other additional required data on daily basis and distributing among colleagues for routine work.</p><br>
<p>Follow up with HR and Payroll Departments regarding Staff related HR issues.</p><br>
<p>Receives Employment Contracts for Employee’s Signature and dispatching to HR.</p><br>
<p>Process renewal of Worker’s RP, Passport and other related issues.</p><br>
<p>Coordinate with HR Department (Head Office) for urgent issues like passport undertaking, RP renewal and healthcard Renewal.</p><br>
<p>Prepare reimbursement documents like medical expense related to site accident cases.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge in Qatar Law</p><br>
<p>Knowledge of implementation and maintenance of Policies and Procedures</p><br>
<p>Knowledge of the whole organization structure</p><br>
<p>Knowledge of employment terms and conditions</p><br>
<p>Knowledge in computer MS applications such as Excel and Word and other related software application</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Labor Contracts L2<br>SAP ERP Human Resources L2<br>Labor Employee Relations L2<br>Grievance Procedures L2<br>Agility<br>Labor Compliance L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>
<p>The Program Logistics and Property Manager will manage all supply chain services, including acquisitions, receiving, stocking, inventorying, issuing, and shipment of goods, utilizing resources to accomplish operational requirements. The Logistics and Property Manager will report to Program Management to manage multiple geographical sites and functions to support critical client mission activities of this contract. The Logistics and Property Manager is specifically accountable for proactively identifying, analyzing, and correcting systemic performance concerns, and for providing structured performance briefings to the Program Manager and Business Group Vice President to ensure sustained contract compliance and mission readiness.</p><p>The additional duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all-inclusive:</p><p>DUTIES:</p><ul><li>Ensure proper material controls are in place, and operations are following established Scope Of Work (SOW), Standard Operating Procedures (SOP), and Occupational, Health and Safety Administration (OSHA) standards.</li><li>Establish and maintain department performance baselines and Key Performance Indicators (KPIs) for all logistics and property functions; conduct monthly trend analysis to proactively identify and address performance degradation before it impacts the Embassy mission at BEC.</li><li>Ensure equipment and material shipments are actively tracked and provide timely updates to Program Management, Operations, Construction, and other stakeholders as required to ensure all delivery delays are monitored and adjusted for.</li><li>Reviews status of projects and budgets; manages schedules and prepares status reports to brief program stakeholders of performance, compliance, and anticipated gaps.</li><li>Proactively escalate emerging performance risks and negative trends to the Project Manager and Business Group Vice President through structured weekly and monthly briefings, ensuring leadership visibility and enabling timely corrective intervention.</li><li>Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives.</li><li>Collects, analyzes, and summarizes data for report preparation and submits written reports.</li><li>Prepare and deliver structured quarterly performance briefings to the Project Manager and Business Group Vice President covering KPI status, trend analysis, corrective actions in progress, workforce performance metrics, and forecasted risks to logistics operations at BEC.</li><li>Conduct formal Root Cause Analysis (RCA) for recurring logistics failures or chronic performance shortfalls; develop, implement, and track written Corrective Action Plans (CAPs) with defined milestones, responsible parties, and completion timelines; report CAP status to Program Management at defined intervals.</li><li>Direct the work of a diverse employee population assigned to the program.</li><li>Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.</li><li>Identify chronic under-performance within the department workforce; develop and execute Performance Improvement Plans (PIPs) with documented benchmarks, supervisory oversight, and outcome tracking to restore performance standards and prevent recurrence.</li><li>Ensures that common supplies, materials, equipment, and services are procured from local and regional supply markets to the maximum extent practicable.</li><li>Maintain effective, timely, and respectful communication and interaction with other employees and managers and support other organizations.</li><li>Additional tasks and special projects as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Ten (10) years progressive experience, including staff management, in a high volume, multi-unit receiving/inventory or supply management environment.</li><li>Demonstrated ability to achieve high standards of customer service while representing the Company to customers.</li><li>Demonstrated experience establishing, implementing, and managing formal performance improvement programs that address department deficiencies, restore contract compliance, and sustain corrected performance over time.</li><li>Experience with supply chain management (SCM) systems particularly in relation to accurate inventory management.</li><li>Experience developing, implementing, monitoring, evaluating, and driving the adoption of logistics processes as prescribed in the operations plan.</li><li>Experience in working independently with various functions and disciplines of supply chain and operations.</li><li>Experience with Business Intelligence and Data Analysis, and research using the MS Office Suite of programs.</li><li>Knowledge of ALL principles and processes involved in operating and supporting supply chain functions at a large-scale overseas facility.</li><li>Knowledge of the FAR and industry leading practices regarding government property.</li><li>Ability to clearly and concisely articulate services/requirements in writing.</li><li>Successful management of multiple sites in geographically dispersed locations operating in an environment of constant change.</li><li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li><li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast-paced and constantly changing environment.</li><li>Ability to develop, monitor, and present department performance metrics using data-driven methods; demonstrated experience conducting trend analysis and presenting findings with actionable recommendations to senior program leadership (PM and VP level).</li><li>Knowledge of corrective action plan (CAP) development, implementation, and tracking methodologies applicable to government property and logistics programs operating under FAR-based contracts in high-security, overseas environments.</li><li>A high school diploma or GED. An undergraduate degree is preferred but can be replaced with additional years of Business Administration, Operations, Supply Chain Management, Government Property Administration, or a similar discipline preferred.</li><li>Valid drivers license from Home of Record.</li><li>NPMA Certification or ability to obtain within one year.</li><li>CPPA (Certified Professional Property Administrator)</li><li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li><li>Experience working with Amentum</li><li>Experience working with MAXIMO and/or AMRO systems.</li><li>Valid passport with a minimum of 18 months remaining until the expiration date with 8 blank pages.</li><li>Must be able to obtain and maintain a Secret US Government Clearance.</li><li>US Citizenship is required to obtain a Secret Clearance.</li><li>Expert professional, oral and written English communication skills to present, facilitate and disseminate information.</li><li>Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner.</p><br><br>Job Description<br><br><p>Are you passionate about culinary excellence and ready to launch your career in a dynamic kitchen environment? We're looking for a detail-oriented and enthusiastic Commis I to join our culinary team in Baghdad, Iraq. As a Commis I, you'll work alongside experienced chefs in a collaborative setting, developing your technical skills while contributing to the preparation of exceptional dishes that delight our guests. This is an excellent opportunity to grow your culinary expertise within a professional kitchen and establish a strong foundation for your career progression.</p><br><ul><li>Prepare and cook food items according to established recipes and property standards, ensuring consistency across all menu offerings</li><li>Assist in the preparation of ingredients, including washing, peeling, chopping, and portioning with precision and efficiency</li><li>Maintain a clean and organized workstation, adhering to all food safety and hygiene protocols at all times</li><li>Collaborate effectively with kitchen team members to support smooth operations during service periods</li><li>Actively communicate with colleagues and respond to feedback to continuously improve food quality and presentation</li><li>Support the kitchen team in executing both à la carte and buffet service with attention to detail</li><li>Contribute ideas and suggestions to enhance menu offerings and kitchen processes</li><li>Demonstrate flexibility in handling multiple tasks and adapting to the fast-paced kitchen environment</li><li>Assist in inventory management and proper storage of food items</li><li>Support guest satisfaction by ensuring all dishes meet quality standards before service</li></ul><br>Qualifications<br><br><ul><li>Minimum 2 years of experience in a similar Commis role within a 5-star hotel or resort environment</li><li>Culinary education background or formal training in food preparation</li><li>Strong knowledge of food safety, hygiene standards, and proper food handling techniques</li><li>Proficiency in basic knife skills and food preparation methods</li><li>Ability to work efficiently under pressure in a fast-paced kitchen environment</li><li>Excellent teamwork and collaborative skills with the ability to work cohesively with diverse team members</li><li>Strong attention to detail with a commitment to consistency and quality in food preparation</li><li>Effective communication skills and openness to receiving constructive feedback</li><li>Physical stamina and ability to stand for extended periods in a kitchen setting</li><li>Demonstrated willingness to learn, adapt, and develop culinary skills</li><li>Time management and organizational abilities</li><li>Flexibility to work varying shifts, including evenings, weekends, and holidays as required</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
<p><h4>Program logistics and property manager overview</h4>
<p>The program logistics and property manager will be primarily based in Baghdad, Iraq. The logistics and property manager will manage all supply chain services, including acquisitions, receiving, stocking, inventorying, issuing, and shipment of goods, utilizing resources to accomplish operational requirements. The logistics and property manager will report to program management to manage multiple geographical sites and functions to support critical client mission activities of this contract. The logistics and property manager is specifically accountable for proactively identifying, analyzing, and correcting systemic performance concerns, and for providing structured performance briefings to the program manager and business group vice president to ensure sustained contract compliance and mission readiness.</p>
<p>The additional duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all-inclusive:</p>
<h4>Duties</h4>
<ul>
<li>Ensure proper material controls are in place, and operations are following established scope of work (SOW), standard operating procedures (SOP), and occupational, health and safety administration (OSHA) standards.</li>
<li>Establish and maintain department performance baselines and key performance indicators (KPIs) for all logistics and property functions; conduct monthly trend analysis to proactively identify and address performance degradation before it impacts the embassy mission at BEC.</li>
<li>Ensure equipment and material shipments are actively tracked and provide timely updates to program management, operations, construction, and other stakeholders as required to ensure all delivery delays are monitored and adjusted for.</li>
<li>Review status of projects and budgets; manage schedules and prepare status reports to brief program stakeholders of performance, compliance, and anticipated gaps.</li>
<li>Proactively escalate emerging performance risks and negative trends to the project manager and business group vice president through structured weekly and monthly briefings, ensuring leadership visibility and enabling timely corrective intervention.</li>
<li>Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Collect, analyze, and summarize data for report preparation and submit written reports.</li>
<li>Prepare and deliver structured quarterly performance briefings to the project manager and business group vice president covering KPI status, trend analysis, corrective actions in progress, workforce performance metrics, and forecasted risks to logistics operations at BEC.</li>
<li>Conduct formal root cause analysis (RCA) for recurring logistics failures or chronic performance shortfalls; develop, implement, and track written corrective action plans (CAPs) with defined milestones, responsible parties, and completion timelines; report CAP status to program management at defined intervals.</li>
<li>Direct the work of a diverse employee population assigned to the program.</li>
<li>Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.</li>
<li>Identify chronic under-performance within the department workforce; develop and execute performance improvement plans (PIPs) with documented benchmarks, supervisory oversight, and outcome tracking to restore performance standards and prevent recurrence.</li>
<li>Ensure that common supplies, materials, equipment, and services are procured from local and regional supply markets to the maximum extent practicable.</li>
<li>Maintain effective, timely, and respectful communication and interaction with other employees and managers and support other organizations.</li>
<li>Perform additional tasks and special projects as assigned.</li>
</ul>
<h4>Required qualifications</h4>
<p><strong>Minimum acceptable experience level:</strong></p>
<ul>
<li>Ten (10) years’ progressive experience, including staff management, in a high volume, multi-unit receiving/inventory or supply management environment.</li>
<li>Demonstrated ability to achieve high standards of customer service while representing the company to customers.</li>
<li>Demonstrated experience establishing, implementing, and managing formal performance improvement programs that address department deficiencies, restore contract compliance, and sustain corrected performance over time.</li>
<li>Experience with supply chain management (SCM) systems particularly in relation to accurate inventory management.</li>
<li>Experience developing, implementing, monitoring, evaluating, and driving the adoption of logistics processes as prescribed in the operations plan.</li>
<li>Experience working independently with various functions and disciplines of supply chain and operations.</li>
<li>Experience with business intelligence and data analysis, and research using the MS Office suite of programs.</li>
</ul>
<p><strong>Knowledge, skills, and abilities:</strong></p>
<ul>
<li>Knowledge of all principles and processes involved in operating and supporting supply chain functions at a large-scale overseas facility.</li>
<li>Knowledge of the FAR and industry leading practices regarding government property. Ability to clearly and concisely articulate services/requirements in writing.</li>
<li>Successful management of multiple sites in geographically dispersed locations operating in an environment of constant change.</li>
<li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li>
<li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast-paced and constantly changing environment.</li>
<li>Ability to develop, monitor, and present department performance metrics using data-driven methods; demonstrated experience conducting trend analysis and presenting findings with actionable recommendations to senior program leadership (PM and VP level).</li>
<li>Knowledge of corrective action plan (CAP) development, implementation, and tracking methodologies applicable to government property and logistics programs operating under FAR-based contracts in high-security, overseas environments.</li>
</ul>
<p><strong>Education:</strong></p>
<ul>
<li>A high school diploma or GED.</li>
<li>An undergraduate degree is preferred but can be replaced with additional years of business administration, operations, supply chain management, government property administration, or a similar discipline preferred.</li>
</ul>
<p><strong>Licenses and certifications:</strong></p>
<ul>
<li>Valid drivers’ license from home of record.</li>
<li>NPMA certification or ability to obtain within one year – CPPA (Certified Professional Property Administrator).</li>
</ul>
<h4>Desired qualifications</h4>
<ul>
<li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li>
<li>Experience working with Amentum.</li>
<li>Experience working with MAXIMO and/or AMRO systems.</li>
</ul>
<h4>Security and medical requirements</h4>
<ul>
<li>Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Expert professional oral and written English communication skills to present, facilitate, and disseminate information.</li>
<li>Successfully complete and pass the medical and dental examinations as required by Amentum and the customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li>
</ul>
<h4>Other responsibilities</h4>
<ul>
<li><strong>Safety:</strong> Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. Each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams as appropriate.</li>
<li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum quality policy and carry out job activities in compliance with applicable Amentum quality system documents and customer contracts. Each employee must read and understand his/her quality management and customer satisfaction responsibilities.</li>
<li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.</li>
</ul>
<h4>Working and living conditions</h4>
<p>This position is in an austere environment with harsh and dangerous conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p>
<p>Work schedules are a minimum of six days per week and ten hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>
<p>Commercial Manager Overview Our client is a leading organization operating in the FMCG sector. We are seeking an accomplished Commercial Manager to lead the company's commercial and sales operations, drive sustainable revenue growth, expand market share, and maximize profitability. This role requires a strategic commercial leader capable of developing high-performing sales teams, strengthening customer relationships, and ensuring the successful execution of sales strategies across all business channels.</p><p>Strategic Leadership</p><ul><li>Develop and implement the annual commercial and sales strategy aligned with business objectives.</li><li>Define annual sales targets, growth plans, and commercial priorities.</li><li>Identify new business opportunities and market expansion initiatives.</li><li>Establish and enhance commercial policies, procedures, and best practices.</li></ul><p>Sales Management</p><ul><li>Drive the achievement of monthly and annual sales targets.</li><li>Monitor sales performance across all sales channels and territories.</li><li>Review sales results and implement corrective actions to improve performance.</li><li>Expand market coverage and strengthen product distribution.</li></ul><p>Customer & Business Development</p><ul><li>Build and maintain strategic relationships with key customers and business partners.</li><li>Lead commercial negotiations and finalize major business agreements.</li><li>Ensure exceptional customer satisfaction and long-term client retention.</li><li>Identify opportunities to strengthen market presence and increase revenue.</li></ul><p>Market Analysis & Business Planning</p><ul><li>Analyze market trends, customer needs, and competitor activities.</li><li>Prepare accurate sales forecasts and business performance reports.</li><li>Monitor sales KPIs and recommend continuous improvement initiatives.</li><li>Present commercial performance updates and strategic recommendations to senior management.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Collaborate closely with Marketing to execute promotional campaigns and sales initiatives.</li><li>Coordinate with Supply Chain to ensure product availability and operational efficiency.</li><li>Work with Finance on budgeting, collections, and commercial performance monitoring.</li><li>Ensure alignment between commercial objectives and operational execution.</li></ul><p>Leadership & Team Development</p><ul><li>Lead, mentor, and develop Sales Managers and commercial teams.</li><li>Conduct performance evaluations and implement development plans.</li><li>Build a high-performance culture focused on accountability and results.</li><li>Promote continuous learning and sales capability development.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor's Degree in Business Administration, Marketing, or a related field. MBA is preferred.</p><p>Experience: Minimum of 10 years of progressive sales experience, including at least 5 years in a senior commercial or sales leadership role.</p><p>Industry Experience: Mandatory experience within the FMCG sector.</p><p>Skills: Strong strategic leadership, commercial management, negotiation, sales leadership, budget management, performance management, data analysis, decision-making, change management, and excellent communication and presentation skills.</p><p>Languages: Arabic and English proficiency is preferred.</p><p>Location: Baghdad, Iraq.</p><p>Availability: Immediate or 30-day joining preferred.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview ***This position is physically located in Balad, Iraq*** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Under the supervision of the Site Manager and/or Task Order Manager, the Senior Manager Food Service oversees all food services operations under the general guidance of the Government Food Service Advisor. Directs all work to meet the specific performance requirements and standards in the PWS. Receives, stores, and issues CLASS I Operational Rations; conducting the 28-day menu and planning with the Government Food Service Advisor, Requisitioning and Acquisition of Subsistence from Prime Vendors, and using the System Total Ordering Ration Electronic Receipt system (STORES) and DSCP. Stores all subsistence to ensure food items are sanitary and remain fresh before consumed; subsistence is not handled in any manner that exposes the food items to unsanitary conditions or environmental temperature and humidity conditions that could damage or spoil the subsistence; comply with Chapter 13 of FM 10-23-2, TB MED 530 and all US Department Health and Human Services Food Code standards, and keep records of all food received and stored as required, verifying proper handling and storage procedures are used. Manages subcontractors with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs. Maintains all equipment accountability and serviceability and turn-in and ordering of stockage levels. Ensures that all employees are always in compliance with all established Safety Policies and Regulations. Directs and ensures that HACCP procedures are followed. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Oversees all food services operations under the general guidance of the Government Food Service Advisor. Directs all work to meet the specific performance requirements and standards in the PWS. + Receives, stores, and issues CLASS I Operational Rations; conducting the 28-day menu and planning with the Government Food Service Advisor, Requisitioning and Acquisition of Subsistence from Prime Vendors, and using the System Total Ordering Ration Electronic Receipt system (STORES) and DSCP. + Stores all subsistence to ensure food items are sanitary and remain fresh before consumed; subsistence is not handled in any manner that exposes the food items to unsanitary conditions or environmental temperature and humidity conditions that could damage or spoil the subsistence; comply with Chapter 13 of FM 10-23-2, TB MED 530 and all US Department Health and Human Services Food Code standards, and keep records of all food received and stored as required, verifying proper handling and storage procedures are used. + Manages subcontractors with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs. + Maintains all equipment accountability and serviceability and turn-in and ordering of stockage levels. + Ensures that all employees are always in compliance with all established Safety Policies and Regulations. + Directs and ensures that HACCP procedures are followed. Qualifications + Minimum Qualifications: Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required. + Must have a Bachelor of Science or Bachelor of Arts degree in food management, or seven years of military food service experience in the grade of Army Warrant Officer or Sergeant First Class (or other military service equivalents). + ServSafe certification required. + Experience: + At least seven (7) years of supervisory experience at the unit manager or assistance manager level, of which five (5) years will have been in managing cafeteria-style or multi-entrée operations providing complete meal services (breakfast, lunch, and dinner.) Will provide current (within the past five (5) years) sanitation certificate and documentation of good past performance ratings via written evaluations by managers or facility owners. + Skills: + Must be able to read, write and speak fluently + Must be able to handle multiple tasks at any given time. + Self-motivated and the ability to motivate others in physically challenging and a typical work environment. + Thorough understanding of quality customer food service and preparation of nutritional meals. + Must be able to work under pressure. + Working Conditions: + Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. + Physical Requirements: + Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. + Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>