Security Officer Jobs in Iraq
629 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities Security Monitoring: Monitor systems, networks, and applications for security incidents.<br> Actively monitor SIEM logs, EDR alerts, and investigate suspicious activities or potential threats.<br> Incident Response: Support incident response and recovery activities, from containment to full eradication.<br> Prepare detailed incident reports and recommend corrective actions.<br> Vulnerability & Risk Management: Conduct risk assessments, track vulnerabilities, and oversee Vulnerability Assessment & Penetration Testing (VAPT) activities to ensure timely remediation.<br> Governance & Compliance: Maintain and update information security policies and procedures.<br> Support the implementation of security KPIs and ongoing compliance monitoring.<br> Access Control: Assist in regular user access reviews and strictly enforce the principle of least privilege across all systems.<br> Security Awareness: Develop and execute security awareness initiatives to educate staff on emerging risks and best practices.<br> Education: Bachelor's degree in Computer Science, Cybersecurity, or IT Qualifications: CISSP, CISM, CEH, or GCIH preferred.<br> Industry Experience: Enterprise IT Security, SOC, or GRC.<br> Banking/fintech, telecom, or government a plus.<br> Years of Experience: 2-5 years in information security operations.<br> Technical Skills & Tools: SIEM (Splunk, QRadar, or Sentinel), EDR (CrowdStrike or SentinelOne), vulnerability scanning (Nessus or Qualys), ISO 27001 and NIST.<br> Language Proficiency: Fluent Arabic and English, written and spoken.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Labor Relations Officer is responsible for the resolution of employee issues, HR communication, sta? satisfaction and other related HR initiatives. The role performs administrative functions in various personnel policies that a?ect people at work such as work conditions, performance management, equal opportunities, and absence management and grievance procedures to ensure e?ective service and encourage harmonious industrial relations in the organization.</p><br> <br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Process, track and record employee movements such as separation, resignations, terminations in various conditions as advised by Labor Operations Manager.</p><br>
<p>Arrange tickets and exit permits from Head Office/Immigration and coordinating with camp managers or relevant managers for deportation of separated workers.</p><br>
<p>Prepare separation documents like resignation, termination for various reason, as per instruction by Operations Manager.</p><br>
<p>Process, track and record various types of leaves (Annual, Unpaid, Emergency and Sick Leaves) of Staff and Labors including their tickets and exit permits from Head Office and implement through Camps.</p><br>
<p>Prepare worker’s duty resumption related to Annual Leave, Emergency Leave, Sick Leave and arranging all the signatory</p><br>
<p>and information provided to Data Entry Operators for updating the system.</p><br>
<p>Confirm through Recruitment Department regarding New Arrivals, actual and accurate recording and reporting the same within Departments like, HR, Operations, Camps and PMV.</p><br>
<p>Process visa requirement like, Blood Group Test, Medical and Fingerprints in coordination with Head Office and Camps.</p><br>
<p>Update mastersheet for department records with information of Active Manpower, Leave, Separation and other additional required data on daily basis and distributing among colleagues for routine work.</p><br>
<p>Follow up with HR and Payroll Departments regarding Staff related HR issues.</p><br>
<p>Receives Employment Contracts for Employee’s Signature and dispatching to HR.</p><br>
<p>Process renewal of Worker’s RP, Passport and other related issues.</p><br>
<p>Coordinate with HR Department (Head Office) for urgent issues like passport undertaking, RP renewal and healthcard Renewal.</p><br>
<p>Prepare reimbursement documents like medical expense related to site accident cases.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge in Qatar Law</p><br>
<p>Knowledge of implementation and maintenance of Policies and Procedures</p><br>
<p>Knowledge of the whole organization structure</p><br>
<p>Knowledge of employment terms and conditions</p><br>
<p>Knowledge in computer MS applications such as Excel and Word and other related software application</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Labor Contracts L2<br>SAP ERP Human Resources L2<br>Labor Employee Relations L2<br>Grievance Procedures L2<br>Agility<br>Labor Compliance L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Baghdad, Iraq. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery.</p><p>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel</p><p>Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy</p><p>Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail</p><p>Perform administrative tasks including data entry, filing, document preparation, and record management</p><p>Coordinate with various departments to facilitate smooth office operations and information flow</p><p>Manage incoming and outgoing mail, packages, and deliveries with care and organization</p><p>Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards</p><p>Monitor visitor access and ensure security protocols are consistently followed</p><p>Assist with basic office maintenance, supply inventory management, and restocking as needed</p><p>Support other administrative staff and team members as required to meet organizational goals</p><p>Handle inquiries and resolve basic issues with empathy and problem-solving skills</p><p>Adapt to changing priorities and work flexibly in a fast-paced environment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><ul><li>Excellent verbal and written communication skills in both Arabic and English</li><li>Strong multitasking abilities and time management skills</li><li>Customer service orientation with a friendly, professional, and empathetic demeanor</li><li>Excellent organizational skills with the ability to prioritize tasks effectively</li><li>Ability to work in a fast-paced environment while maintaining attention to detail</li><li>Professional appearance and strong phone etiquette</li><li>Basic problem-solving abilities and resilience in handling challenging situations</li><li>Adaptability and willingness to learn new skills and technologies</li><li>Knowledge of office management systems and visitor management protocols</li><li>Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred)</li><li>Experience in the hospitality, corporate, or customer service industry (preferred)</li><li>Familiarity with appointment scheduling software and communication platforms (preferred)</li></ul><p></p></section>
<p> ASSIGNMENT OBJECTIVES</p><p>The objectives are to:</p><p>1) Strengthen the existing draft evidence base on how social security entitlements are interpreted, applied and enforced, and extend it to the mechanisms through which workers raise and resolve complaints and appeals.</p><p>2) Secure tripartite and institutional validation of that consolidated evidence base.</p><p>3) Build the capacity of those who decide, administer and support social security claims, through curricula national training institutions can keep running after this agreement ends.</p><p>4) Place before decision-makers a prioritised set of options, with order-of-magnitude resource implications, for strengthening the legal framework and the routes by which workers pursue their entitlements.</p><p>4. SCOPE OF WORK AND METHODOLOGY</p><p>This agreement is the sole arrangement for this work stream and all activities are delivered within the agreed value. Bidders shall not assume that any event, expert engagement, expert fee, translation, printing, transport, entry permit, participant payment or venue requirement is met separately. Requirements outside the priced scope must be raised in the Technical and Financial Proposal and, if necessary, at the Inception Report stage.</p><p>Activity numbers, sizes, sequencing, locations and participant numbers are indicative and adjustable within the agreed value and period by written agreement. The deliverables in Section 6 are the binding outputs.</p><p>Component A. Strengthening the analytical report</p><p>1) Starting material. The ILO's draft report is the base text of the deliverable, not background material; proposals set out how they would appraise the full draft at inception and what they expect to remain, and the Inception Report fixes the remaining scope with the ILO on the basis of the draft as received. The ILO holds the rights in the draft, grants the Implementing Partner the right to use and modify it for this agreement, and determines authorship and acknowledgement in any publication.</p><p>2) Higher court analysis. Strengthen the analysis of how the higher courts interpret and enforce the framework, against a sample frame agreed at inception, bounded to the Court of Cassation and, for constitutionality challenges only, the Federal Supreme Court, and including first-instance and appellate decisions held in the same cassation file. Test, rather than assume, the premise that decided case law rests predominantly on Law No. 39 of 1971, Law No. 18 of 2023 having entered into force only on 26 November 2023. Establish which settled principles carry over to Law No. 18 of 2023, which are displaced and which the transitional provisions leave uncertain, and where liability falls when contributions were never paid or the worker never registered. Identify the procedural requirements that operate as barriers to claimants, including limitation periods, time limits for objecting to an administrative decision, and the medical assessment of invalidity and employment injury.</p><p>3) Enforcement. Provide a qualitative chapter on enforcing judicial decisions, drawing on the case sample and key informants and identifying the principal obstacles to executing judgments. A separate empirical study of execution files is not required and shall not be priced.</p><p>4) Legal framework. The review covers Law No. 18 of 2023, Law No. 39 of 1971, labour court and cassation procedure, and the constitutional provisions on social security entitlement. Labour Law No. 37 of 2015 is reviewed only where it governs social security claims: proof of the employment relationship, labour court jurisdiction and procedure, and labour inspection and the sanctions on employer registration and contribution compliance. No general review of that Law, or of constitutional labour protections, is in scope.</p><p><br></p><p>REQUIRED EXPERTISE OF THE IMPLEMENTING PARTNER</p><p>The Implementing Partner shall be a legally registered non-profit entity, such as a non-governmental organisation, research institution, university, legal institute or intergovernmental organisation, operating or able to operate in Iraq. It may be an ILO constituent organisation or affiliated member, or a non-constituent organisation meeting all other criteria. It shall practise non-discrimination in selecting participants. It shall not appear on any United Nations ineligibility or debarment list, be subject to European Union restrictive measures or appear in the EU Financial Sanctions Database, and shall have no history of failed obligations or prohibited conduct. Before award the ILO screens the proposed partner, its governing body and its senior management against these lists, under the Terms and Conditions applicable to Implementation Agreements, incorporated by reference under Section 16.</p><p>Bidders shall meet the following criteria. Each criterion specifies the documentary evidence required.</p><p>1) Organisational capacity and legal status. Established governance and internal financial controls, and at least three years of operational experience in Iraq or the Middle East region. Evidence: registration certificate; organisational profile; governance charter or by-laws; two years of audited financial statements.</p><p>2) Financial administration capacity. Capacity to manage donor funds at the scale of this agreement and to administer multiple expert engagements and event budgets transparently. Evidence: audit reports from two prior projects of comparable scale; reference letters from two prior funders; dedicated project account capability.</p><p>3) Capacity to mobilise specialised legal expertise. Senior legal expertise, in-house or through a roster of external experts, of the calibre required for analytical refinement, for peer review by senior judges and lawyers, and for training, together with social security administration and complaints-handling expertise. Evidence: how such expertise is mobilised; curricula vitae or profiles of indicative experts; one comparable assignment.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Deadline for Applications</b></p><br><br><br><br><br><br><br><br>August 4, 2026<p><b>Grade</b></p><br>NOA<p><b>Staff Member / Affiliate Type</b></p><br><br><br><br><br><br><br><br>National Professional Officer<p><b>Reason</b></p><br>Temporary > Temporary Assignment/ Appointment<p><b>Hardship Level</b></p><br><br><br><br><br><br><br><br>D<p><b>Family Type</b></p><br><br><br><br><br><br><br><br>Non Family<span><span><span><span><span><span><span><span><span><p></p><p></p></span></span></span></span></span></span></span></span></span><p><b>Residential location (if applicable)</b></p><br><br><br><br><br><br><br><br><p><b>Target Start Date</b></p><br><br><br><br><br><br><br><br>2026-08-01<p><b>Target End Date</b></p><br><br><br><br><br><br><br><br>2026-12-31<p><b>Standard Job Description</b></p><br><p>Assistant Community-Based Protection Officer<br>Organizational Setting and Work Relationships<br>The Assistant Community-Based Protection Officer is a member of the Protection Unit in a Country Operation and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Assistant Community-Based Protection Officer works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role the Assistant Community-Based Protection Officer is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of persons of concern (PoC). The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.</p><br><p><br>All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.</p><br><p><br>Duties<br>- Be fully informed about community structures and the protection and security situation of the PoC and develop strong links with a cross-section of members of refugee/IDP/stateless communities, using an AGD approach.<br>- Through relationships with PoC and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to senior management.<br>- Ensure that the perspectives, capacities, needs and resources of the PoC are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, and marginalized groups.<br>- Support a consultative process with government counterparts at local levels, partners and PoC to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and GBV, and solutions approaches.<br>- Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.<br>- Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated.<br>- Support communities in establishing representation and coordination structures<br>- Promote confidence building and conflict resolution among PoC, authorities and host communities.<br>- Maintain protection presence through regular field missions and reports, making direct contact with PoC, host communities, local authorities and partners. In operations applying the humanitarian cluster system, contribute the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded and covers all assessed and prioritized protection needs of the affected populations.<br>- Support the Operation's work to fully integrate the protection strategy into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team's common humanitarian action plan where applicable.<br>- Contribute to the Protection team's information management component which: provides disaggregated data on PoC and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary.<br>- Support the inclusion of participatory, community-based protection and AGD approaches in strategies and plans in the Country Operation.<br>- Support community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response.<br>- Support PoC to develop structures that enhance their participation and protection.<br>- Contribute to the design of project submissions and the budget for endorsement by the supervisor.<br>- Intervene with authorities on community-based protection issues.<br>- Negotiate with local counterparts, partners and PoC.</p><br><p>- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).<br>- Perform other related duties as required.<br>Minimum Qualifications</p><br><p>Years of Experience / Degree Level<br>For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree<br>Field(s) of Education<br>International Development, Cultural Studies, Human Rights,<br>International Social Work, Social Science, Political Science,<br>Anthropology, International Law</p><br><p>or other relevant field.</p><br><p><br>Certificates and/or Licenses<br>Not specified<br>Relevant Job Experience<br>Essential<br>Some professional working experience.in the areas of community services, social work (e.g., gender, GBV programs, women's empowerment and protection, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.<br>Desirable<br>Proven communication skills, both oral and written. Demonstrated knowledge of community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.<br>Functional Skills<br>PR-Refugee Protection Principles and Framework<br>IT-Computer Literacy<br>DM-Database Management<br>PR-Coordination in Forced Displacement situations<br>PR-Child Protection Prevention and Response Programming<br>PR-Gender Equality<br>PR-Age, Gender and Diversity (AGD)<br>PR-Gender Based Violence (GBV) prevention programming<br>PR-Gender Based Violence (GBV) response programming<br>(Functional Skills marked with an asterisk* are essential)<br>Language Requirements<br>For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.<br>For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.<br>For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.</p><br><p><br>All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.<br>As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.</p><br><p><br>This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.</p><br><p><b>Desired Candidate Profile</b></p><br><br><br><br><br><br><br><br>a. Operational Context:<br>After more than three decades of political turmoil and armed conflict that profoundly affected its population, Iraq is gradually emerging into a period of relative stability. The country is making progress towards sustainable development, including efforts to resolve protracted displacement. Iraq continues to host significant numbers of refugees and asylum-seekers and pursues an inclusive policy that enables their access to national services. Despite these advances, substantial humanitarian and development needs persist.<br>As of the end of 2025, Iraq generously hosts more than 348,600 refugees and asylum-seekers, of whom 88 per cent are Syrian nationals. Approximately 80 per cent of this population resides in the Kurdistan Region of Iraq (KRI). While most refugees and asylum-seekers live in urban and peri-urban areas, around 30 per cent continue to reside in nine refugee camps nationwide. Iraq also continues to have large numbers of internally displaced people (IDPs), including some 102,000 IDPs who live in IDP camps. <br>In this evolving context, UNHCR in Iraq has transitioned from a humanitarian response to an approach that increasingly supports development-oriented solutions. UNHCR works closely with the Government of Iraq and partners to support refugees and asylum-seekers in accessing protection, public services such as education and healthcare, and economic opportunities, while also advancing durable solutions for both refugees and IDPs. <br>Accordingly, UNHCR’s Multi-Year Strategy (2025–2029) envisions that forcibly displaced populations in Iraq will have enhanced access to legal protection, inclusive and quality basic and protection services within national systems and improved economic opportunities.<br>b. Desired Candidate Profile:<br>- Strong interpersonal and communication skills are essential for this role, as the incumbent will be expected to build trust and maintain effective relationships with refugee communities, often in complex and sensitive environments.<br>- Demonstrated experience in engaging with a wide range of stakeholders, including humanitarian/development partners, government authorities, and community representatives is crucial to ensure coordinated and inclusive protection responses.<br>- The ability to monitor, assess, and interpret protection trends and risks is vital. The incumbent should be capable of synthesizing complex information and translating it into concise reports and actionable recommendations. A proactive approach to identifying protection gaps and proposing practical, context-appropriate solutions is key to success in this position.<br>- In addition, strong managerial competencies are required, particularly in leading teams, coordination of protection activities, and ensuring accountability. <br>- Experience in designing and delivering training or capacity-building initiatives for staff and partners is also highly desirable, as it contributes to strengthening the overall protection response and sustainability of interventions.<br>c. Instructions for applicants:<br>- When completing the application, candidates are required to list all of their language skills – including their mother tongue. The three broad levels are A1/A2 ("Basic User"), B1/B2 ("Independent User"), and C1/C2 ("Proficient User").<br>- Shortlisted candidates might be required to undergo a written test. <br>- Female candidates are strongly encouraged to apply.<br>Kurdish Language is required.<p><b>Functional Clearance</b></p><br><br><br><br><br><br><br><br>This position doesn't require a functional clearance<u><b><b>Required languages (expected Overall ability is at least B2 level)</b></b></u><br><br><br><br><br><br><br>English<p>,</p><br><p>,</p><br><u><b><b>Desired languages</b></b></u><br><br><br><br><br><br><br>Arabic<p>,</p><br>Kurdish<p>,</p><br><p><b>Additional Qualifications</b></p><br><br><br><br><br><br><br><br><p><i>Skills</i></p><br>DM-Database Management, IT-Computer Literacy, PR-Age, Gender and Diversity (AGD), PR-Child Protection Prevention and Response Programming, PR-Coordination in Forced Displacement situations, PR-Gender Based Violence (GBV) prevention programming, PR-Gender Based Violence (GBV) response programming, PR-Gender Equality, PR-Refugee Protection Principles and Framework<p><i>Education</i></p><br>Bachelor of Arts: Anthropology, Bachelor of Arts: Cultural Studies, Bachelor of Arts: Human Rights, Bachelor of Arts: International Development, Bachelor of Arts: International Law, Bachelor of Arts: International Social Work, Bachelor of Arts: Political Science, Bachelor of Arts: Social Science<p><i>Certifications</i></p><br><p><i>Work Experience</i></p><br><br><br><br><br><br><br><br><p><b>UNHCR Salary Calculator</b></p><br><br><br><br><br><br><br><br><p><span><span><span><span>https://icsc.un.org/Home/SalaryScales</span></span></span></span></p><br><p><b>Other information</b></p><br><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Front Office Officer to join our hotel team in Iraq.</p><p><br></p><p>Requirements:</p><p><br></p><p>Minimum 5 years of front office experience in the hotel industry.</p><p>Strong knowledge of hotel front desk operations and guest services.</p><p>Excellent communication and customer service skills.</p><p>Proficiency in hotel management systems and Microsoft Office.</p><p>Ability to work flexible shifts and in a fast-paced environment.</p><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 years of front office experience in the hotel industry.</li><li>Strong knowledge of hotel front desk operations and guest services.</li><li>Excellent communication and customer service skills.</li><li>Proficiency in hotel management systems and Microsoft Office.</li><li>Ability to work flexible shifts and in a fast-paced environment.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>Community Liaison Officer (CLO)<br><br><ul><li>The CLO is responsible for building and sustaining working and trusting relationships between the CSSP-WIP Project and local communities.</li></ul><p><b>Required Qualifications / Experience</b></p><br><br><ul><li>Experience in the field of Community Relations;</li><li>High level of interpersonal skills and strong verbal and written communication skills;</li><li>Empathetic towards sensitive cultural, personal and community issues;</li><li>Mediation and conflict resolution skills;</li><li>Knowledge of local language;</li><li>Demonstrated ability to work under pressure with minimal supervision;</li><li>Able to dialog, disclose information, negotiate;</li><li>Understanding of the economic, political and social dynamics in the area of operation;</li><li>Good reporting skills;</li><li>Diligent and meticulous.</li></ul><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Mission and objectives</p><p>UNICEF has a long-term commitment to Iraq’s children and young people, with the first formal cooperation agreement signed with the Government in 1963. UNICEF works in close partnership with the Federal through established Cooperation Agreements. UNICEF has a broad geographic presence in the country with four offices located in Basra, Baghdad, Erbil and Dohuk. UNICEF collaborates with UN agencies, international and national NGO partners to meet the humanitarian and development needs of most vulnerable children and young people.</p><p>In recent years, UNICEF’s work to support the unique needs of young people has gained momentum, as the challenges facing them have come more sharply into view. UNICEF is committed to deliver for all children and young people through its overall impact goal of ‘realizing the rights of every child, especially the most disadvantaged. The UNICEF Strategic Plan, 2018−2021 recognizes the whole spectrum of young people, including young adults or youth over 18, and includes in its Change Strategies “supporting young people and children as agents of change.” Taking its cue from the strategic plan, the Global Communication and Advocacy Strategy 2019−2021 (GCAS) asserts the important role that young people can play in the successful realization of UNICEF’s mandate, and outlines the need to listen to, co-create and collaborate with young people and create meaningful engagement opportunities for them to make a difference. Being important drivers of change, children and young people are essential partners and contributors to both the development and implementation of UNICEF’s Strategic Plan 2022 2025. With a new and ambitious SP, UNICEF intends to be deliberate and committed in fully involving children and young people in creating the solutions to accelerate the realization of the SDGs and driving change forward.</p><p>Context</p><p>The United Nations Children's Fund (UNICEF) was established in 1946 by the United Nations General Assembly to provide humanitarian and development assistance to children worldwide. UNICEF works in over 190 countries and territories to protect the rights of every child, with a particular focus on the most vulnerable and marginalized populations. In Iraq, UNICEF supports the Government at federal and regional levels in strengthening systems and services that improve the well-being of children and families, including social protection, education, health, child protection, water and sanitation, and social policy.</p><p><br></p><p>This United Nations Volunteer (UNV) assignment is part of UNICEF Iraq's Social Policy Programme, which contributes to the reform and strengthening of Iraq's social protection system under the European Union–United Nations Joint Programme on Social Protection. The programme aims to support the Government of Iraq and the Kurdistan Regional Government in developing more inclusive, equitable, shock-responsive, and child-sensitive social protection systems.</p><p><br></p><p>Key interventions include supporting the implementation of the national Social Protection Strategy, strengthening institutional capacities, improving social protection delivery systems, generating evidence to inform policy reforms, and piloting innovative approaches to expand access to social protection services for vulnerable populations. The programme also supports initiatives such as cash transfer pilots, assessments focused on vulnerable groups including teenage mothers, and the modernization of social protection management information systems.</p><p><br></p><p>Key stakeholders include the Ministry of Labour and Social Affairs (Federal Iraq), the Ministry of Labour and Social Affairs of the Kurdistan Regional Government, the Ministry of Planning, the European Union, participating UN agencies, development partners, civil society organizations, and other national and sub-national institutions involved in social protection policy and service delivery.</p><p><br></p><p>The UN Volunteer will contribute to the effective implementation of programme activities through technical, coordination, operational, and administrative support, helping advance social protection reforms that improve outcomes for vulnerable children and families across Iraq.</p><p>Task description</p><p>Under the supervision of the Social Policy Specialist, the UN Volunteer will support the implementation of UNICEF's Social Protection programme by undertaking the following tasks:</p><p><br></p><p>Support the implementation of national social protection priorities</p><p>• Support the development, implementation, and monitoring of the Social Protection Strategy implementation roadmaps for both the Federal Government of Iraq and the Kurdistan Regional Government (KRG).</p><p>• Assist in tracking progress against agreed milestones, identifying implementation bottlenecks, and supporting coordination with relevant government counterparts and development partners.</p><p><br></p><p>Support social protection research and assessments</p><p>• Contribute to the implementation of the Teenage Mothers Assessment, including coordination with stakeholders, data collection activities, review of outputs, and dissemination of findings.</p><p>• Support the generation of evidence and analysis to inform social protection policies and programmes.</p><p><br></p><p>Support government capacity strengthening</p><p>• Assist in the planning, organization, and delivery of capacity-building activities for government officials in line with the agreed annual workplan.</p><p>• Support the development of training materials, documentation of training outcomes, and follow-up actions to strengthen institutional capacities.</p><p><br></p><p>Support the expansion of cash transfer initiatives</p><p>• Assist with the implementation and scale-up of the Cash Pilot Programme in both Federal Iraq and the Kurdistan Region.</p><p>• Support coordination with government counterparts and partners to facilitate programme delivery, monitoring, and reporting.</p><p><br></p><p>Support programme coordination and event management</p><p>• Coordinate the organization of workshops, consultations, technical meetings, and high-level events related to the Social Protection programme.</p><p>• Liaise with event management service providers and ensure timely delivery of logistical and administrative arrangements in accordance with UNICEF procedures.</p><p>• Prepare meeting agendas, presentations, minutes, and follow-up action points as required.</p><p><br></p><p>Support operational and administrative processes</p><p>• Work closely with UNICEF Supply and Operations teams to facilitate the processing and follow-up of programme-related requests, including procurement, contracting, and logistical arrangements.</p><p>• Proactively monitor the status of requests and ensure timely communication between programme and operational teams.</p><p><br></p><p>Support partnership and stakeholder engagement</p><p>• Assist in maintaining effective coordination and communication with government institutions, UN agencies, development partners, civil society organizations, and other relevant stakeholders involved in social protection initiatives.</p><p><br></p><p>Perform other duties as required</p><p>Undertake any other programmatic, operational, coordination, or administrative tasks assigned by the Social Policy team to support the effective implementation of UNICEF's Social Protection programme.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p>7 years</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>7 years</p><p>Languages</p><p>English, Level: Fluent, Required</p><p>Arabic, Level: Fluent, Required</p><p>Kurdish, Level: Working knowledge, Desirable</p><p>Required education level</p><p>Bachelor's degree in Social Policy, Public Policy, Economics, Development Studies, Public Administration, Social Sciences, International Development, Political Science, or another relevant field is preferred.</p><p>Competencies and values</p><p>1 Builds and maintains partnerships</p><p>2 Demonstrates self-awareness and ethical awareness</p><p>3 Innovates and embraces change</p><p>4 Drive to achieve results for impact</p><p>5 Manages ambiguity and complexity</p><p>6 Thinks and acts strategically Nurtures, leads and manages people</p><p>7 Works collaboratively with others</p><p>care, respect, integrity, trust, accountability and sustainability</p><p>Skills and experience</p><p>• Professional experience in social protection, social policy, programme management, public sector reform, public administration, or related fields.or other relevant programmes; experience working in the UN or other international development organization is an asset;</p><p>• Excellent oral and written skills; excellent drafting, formulation, reporting skills;</p><p>• Accuracy and professionalism in document production and editing;</p><p>• Excellent interpersonal skills; cultural and social sensitivity; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;</p><p>• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;</p><p>• Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet; familiarity with database management; and office technology equipment;</p><p>• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;</p><p>• Sound security awareness;</p><p>• Have affinity with or interest in social protection and public policy as a mechanism for durable development, and the UN system.</p><p><br></p></div>
<p>Support the overall implementation of the social cohesion and tribal engagement programme in Iraq, including its financial, administrative and technical implementation, in compliance with IOM policies and standards, conflict-sensitive programming standards, as well as donor requirements, agreed timeline and deliverables.</p><p><br></p><p>In coordination with the Programme Manager, coordinate the work of all staff assigned to the programme, as well as consultants, implementing partners and service providers recruited to support and/or undertake specific activities.</p><p><br></p><p>Maintain close collaboration and contribute to strengthening the partnerships with tribal leaders, community actors, government counterparts, UN agencies, and civil society organizations to support coherent, coordinated, and peace-positive engagement across target locations.</p><p><br></p><p>Draft and produce high-quality progress and other reports, including donor reports and thematic briefs, and ensure proper information exchange on all operational aspects of the programmes between IOM, the programmes’ donors and other stakeholders.</p><p><br></p><p>Provide technical support in analyzing conflict dynamics, emerging tensions, and social cohesion trends in view of strategic, programmatic and programme-specific funding opportunities.</p><p><br></p><p>Contribute to the identification of emerging and donors’ priorities and strategies, explore the possibility to develop follow up initiatives and/or initiate new programme development process in Iraq, and draft projects proposals, in relation to expressed governmental needs, donors’ priorities and in line with IOM’s mandate and strategy.</p><p><br></p><p>In coordination with the Programme Manager, facilitate adequate information management on programme’s activities through regular updates, summaries, talking points, and other relevant materials that promote IOM’s visibility in Iraq and ensuring alignment with donor visibility requirements.</p><p><br></p><p>Assist in conducting conflict analysis and contextual assessments to identify potential activities to be implemented as part of the tribal engagement and social cohesion programme in line with IOM mandate and the priorities established by the Government and partners in Iraq.</p><p><br></p><p>Contribute to the development of relevant monitoring and evaluation plans and tools to track programme objectives and benchmarks, measure progress and effectiveness, make recommendation on suitable course corrections, and supporting further development and improvements.</p><p><br></p><p>Ensure adequate information management on programme related activities including awareness raising and visibility; provide regular updates, summaries, and other relevant materials, in coordination with the donor and IOM’s Public Information Department.</p><p><br></p><p>Participate in relevant coordination meetings, donor engagements, community forums, and technical working groups, as well as other forums, to facilitate proper coordination and presentation of IOM’s social cohesion and tribal engagement activities.</p><p><br></p><p>Participate in relevant UN working groups and activities to encourage the mainstreaming of peacebuilding and conflict-sensitive approaches into United Nations frameworks.</p><p><br></p><p>Perform such other duties as may be assigned.</p><p><br></p><p><b>Qualifications</b></p><p>Required Qualifications and Experience</p><p><br></p><p><b>Education</b></p><p><br></p><p>Master’s degree in Peacebuilding, International Relations, Social Sciences, Resource Management, Conflict Resolution, Political Science, or a related field from an accredited academic institution with two years of relevant professional experience; or,</p><p>University degree in the above fields with four years of relevant professional experience.</p><p>Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p><br></p><p><b>Experience</b></p><p><br></p><p>Demonstrated experience in the conceptualization, development, implementation, monitoring, reporting, and evaluation of social cohesion, tribal engagement, peacebuilding, or conflict‑sensitive programming in Iraq, with proven ability to design and steer context‑appropriate interventions;</p><p>Experience supervising and providing technical guidance to national staff, consultants, and/or field teams, including leading capacity‑building efforts, coaching personnel, and ensuring adherence to programmatic standards;</p><p>Experience in liaising with governmental counterparts, tribal leadership structures, community stakeholders, and national and international institutions, with a strong ability to facilitate dialogue, consultations, workshops, and engagement with high‑level or sensitive actors; and,</p><p>Experience in donor‑funded programme management, including contributions to Monitoring, Evaluation and Learning (MEL), development of programme tools, donor reporting, proposal development, and compliance with UN and bilateral donor programming requirements.</p><p> </p><p><b>Skills</b></p><p><br></p><p>Proven ability to establish and maintain strong working relations with relevant Government counterparts, international organizations and private sector entities; </p><p>Excellent leadership, coordination, and information management skills;</p><p>Detailed knowledge of the UN System, NGOs and other international organizations/institutions;</p><p>Knowledge of migration data, migration patterns in Iraq and ability to negotiate with government authorities; </p><p>Good knowledge of human and financial resources management; </p><p>Excellent conceptualization, analytical and writing skills; </p><p>Excellent communication, organizational and interpersonal relationship skills; </p><p>Ability to meet deadlines and work under pressure with minimum supervision; and,</p><p>Ability to establish and maintain partnerships with development partners, government counterparts, UN agencies, local authorities and other relevant stakeholders.</p><p> </p><p><strong>Desired Candidate Profile</strong></p><h2><br></h2>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the supervision of the Chief Field Office, the Education Officer provides professional technical, operational and administrative assistance throughout the programming process for education programmes/projects within the Country Programme from development planning to delivery of results, preparing, executing, managing and implementing a variety of technical and administrative programme tasks to facilitate programme development, implementation, programme progress monitoring, evaluating and reporting.</p><p>Summary of key functions/accountabilities:</p><ul><li>Support to programme development and planning</li><li>Programme management, monitoring and delivery of results</li><li>Technical and operational support to programme implementation</li><li>Networking and partnership building</li><li>Innovation, knowledge management and capacity building</li></ul><p>If you would like to know more about this position, please review the complete Job Description here: JD_Education Officer_NOB</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education</strong> : Bachelor or equivalent (First Level University Degree) in Education, Psychology, Sociology and any other related fields.</li><li><strong>Work Experience</strong> : At least 2 years of relevant work experience in Education Programme Management, Humanitarian Assistance, Education Governance, Early Childhood Education, Access to Education, Education Information and Data Management, Non-formal Education, Learning Outcomes Improvement and any other related fields.</li><li><strong>Skills</strong> : Experience in education programme planning, education programme implementation, programme monitoring, partnership development, disaster risk reduction and knowledge management.</li><li><strong>Language Requirements</strong> : Fluency in English and Arabic languages is required.</li></ul><p><strong>Desirables</strong>:</p><ul><li><strong>Language</strong> : Knowledge of another official UN language (Chinese, French, Russian or Spanish) is an asset.</li><li>Relevant experience with UN system agency or organization is an asset.</li><li>Experience with education in emergencies is an asset.</li><li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts is an asset.</li></ul><p></p></section>
<p><span ><b>Responsibilities</b></span></p><p>Coordination</p><p><br></p><p>1. Provide expert support for the development of an operational PSEAH Work Plan, in line with IOM and United Nations (UN) strategic frameworks, and in coordination with the global PSEAH Unit, Regional PSEAH Officer, and senior management in IOM Iraq.</p><p>2. Ensure the inclusion of PSEAH within the IOM Iraq’s Country Strategy, Crisis Response Plans/Migrant Response Plans or other appeals as appropriate; ensure SEAH risks are considered in the risk register of the mission and that PSEAH is mainstreamed in project proposal development, programming, monitoring and evaluation and budgeting; develop PSEAH programming and liaise with relevant donors.</p><p>3. Actively participate and engage to the in-country interagency PSEA Network activities (contribute to the development of the collective PSEA workplan, risk management plans, PSEA strategies, Standard Operating Procedures for an inter-agency Community-Based Complaint Mechanism, etc), and actively participate in IOM internal coordination initiatives.</p><p>4. Coordinate the collection, analysis and use of data relation to PSEAH efforts, in line with relevant IOM data protection standards, to showcase trends, results and impact.</p><p>5. Showcase PSEAH results and good practices through internal and external reporting, visibility materials, and knowledge-sharing initiatives, in coordination with global and regional PSEAH teams.</p><p> </p><p><br></p><p>Prevention</p><p><br></p><p>6. Undertake assessments to identify potential SEAH risks and define appropriate mitigation measures; in coordination with relevant units, ensure that mitigation measures are integrated into IOM programming, operations and administration.</p><p>7. Develop a PSEAH training plan for the Country Office, organize and deliver trainings for IOM personnel, implementing partners , and key institutional stakeholders; support PSEAH focal points in delivering key messaging and trainings at country level, as appropriate.</p><p>8. On a regular basis, compile and report data on the number of IOM personnel and partners trained in country on PSEAH in coordination with HR. Oversee the accurate registration of all participants in the IOM system and ensure timely issuance of certificates. </p><p>9. Develop, localize and contextualize, and implement communication and awareness-raising strategies and tools to ensure appropriate PSEAH messaging and understanding of prohibited behaviours, reporting channels, available assistance.</p><p>10. Map existing community engagement projects in country and work with project/programme managers to gather community input, insert PSEAH messages, and strengthen and/or establish safe and accessible reporting channels.</p><p><br></p><p>Response</p><p>11. Provide inputs to the development and mapping of country-specific interagency victim assistance pathways and/or existing IOM programmes to refer victims/survivors for assistance; ensure up to date information on available assistance services is accessible in all areas where IOM operates in country; coordinate with gender-based violence and/or protection units to support the strengthening of victim/survivor services within country and/or programming.</p><p>12. Safely respond to SEAH disclosures and coordinate referrals for victim/survivor assistance in line with country, regional or global support mechanisms and ensure coordination with the Regional PSEAH Officer and the global SEAH case management team.</p><p>13. Regularly monitor safety and other risks for SEAH victim/survivors in coordination with the Regional PSEAH Officer and the global SEAH case management team; adjust response to mitigate risks; ensure regular assessment of victims’/survivors’ needs.</p><p>14. Undertake duty travel as required.</p><p>15. Perform such other duties as may be assigned.</p><p><br></p><p>Qualifications</p><p>Required Qualifications and Experience</p><p><br></p><p>Education</p><p><br></p><p>Master’s degree in Law, International Relations, Psychology, Social Sciences, Development Studies and Planning or a related field from an accredited academic institution with five years of relevant professional experience; or</p><p>University degree in the above fields with seven years of relevant professional experience.</p><p> </p><p>Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p><br></p><p>Experience</p><p><br></p><p>Professional experience in the fields of sexual exploitation and abuse, sexual harassment, protection, child protection, gender-based violence, accountability to affected populations (AAP), gender mainstreaming and/or humanitarian affairs;</p><p>Experience in management of sexual exploitation and abuse, sexual harassment, child protection or gender-based violence cases;</p><p>Proven coordination experience within the UN system and amongst interagency partners, including governments, non-governmental organizations (NGOs), and communities; </p><p>Experience in developing and facilitating trainings, in particular capacity-building, and communication materials to promote behavior change; </p><p>Experience undertaking risk assessments, in coordination with relevant offices, communities, partners, and UN and other key stakeholders; </p><p>Experience in proposal development and the creation of standard operating procedures and tools; and,</p><p>Experience in mainstreaming PSEAH, gender-based violence, child protection, protection, gender or accountability to affected populations.</p><p> </p><p><br></p><p>Skills</p><p><br></p><p>Demonstrated ability to work across a wide variety of sectors/teams on cross-cutting themes; </p><p>Good written and oral communication skills, effective in representation and liaison with external partners; </p><p>Ability to organize work, work independently and prioritize work under pressure, coordinate multiple tasks, maintain attention to detail, and coordination with a variety of stakeholders.</p><p>Ability to work with affected individuals with empathy, sensitivity and a victim-centred approach;</p><p>Knowledge and understanding of IOM’s institutional approach on PSEAH and Ethics and related strategies, policies, rules and regulations; and,</p><p>Ability to work with and maintain strict confidentiality, when necessary.</p><p> </p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><ul><li>Master's degree in Law, International Relations, Psychology, Social Sciences, Development Studies and Planning or a related field from an accredited academic institution with five years of relevant professional experience; or University degree in the above fields with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Professional experience in the fields of sexual exploitation and abuse, sexual harassment, protection, child protection, gender-based violence, accountability to affected populations (AAP), gender mainstreaming and/or humanitarian affairs;</li><li>Experience in management of sexual exploitation and abuse, sexual harassment, child protection or gender-based violence cases;</li><li>Proven coordination experience within the UN system and amongst interagency partners, including governments, non-governmental organizations (NGOs), and communities;</li><li>Experience in developing and facilitating trainings, in particular capacity-building, and communication materials to promote behavior change;</li><li>Experience undertaking risk assessments, in coordination with relevant offices, communities, partners, and UN and other key stakeholders;</li><li>Experience in proposal development and the creation of standard operating procedures and tools; and,</li><li>Experience in mainstreaming PSEAH, gender-based violence, child protection, protection, gender or accountability to affected populations.</li></ul><h2>Skills</h2><ul><li>Demonstrated ability to work across a wide variety of sectors/teams on cross-cutting themes;</li><li>Good written and oral communication skills, effective in representation and liaison with external partners;</li><li>Ability to organize work, work independently and prioritize work under pressure, coordinate multiple tasks, maintain attention to detail, and coordination with a variety of stakeholders.</li><li>Ability to work with affected individuals with empathy, sensitivity and a victim-centred approach;</li><li>Knowledge and understanding of IOM s institutional approach on PSEAH and Ethics and related strategies, policies, rules and regulations; and,</li><li>Ability to work with and maintain strict confidentiality, when necessary.</li></ul><h2>Languages</h2><ul><li>For this position, fluency in English is required (oral and written).</li><li>Working knowledge of Arabic, French or Spanish is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2</h2><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>Under the overall supervision of the Livelihoods Senior Programme Coordinator and direct supervision from the EDF Project Officer, and in collaboration with relevant units, the National Project Officer will be responsible and accountable for coordinating quality assurance processes within the Enterprise Development Fund (EDF) Technical Team, including Environmental & Social Action Plan’s (ESAP) and Milestone Verification (MV). Moreover, they will serve as a focal point for multiple EDF adaptations and sit within the Livelihoods SMT Team, engaging in the longlisting and shortlisting processes for EDF applications. </p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.</p><br> <p>At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost.<br></p><br>
<p>If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><br> <p>The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary. </p><br> <p><br><span>Responsibilities</span></p><br>
<p>- Schedule daily meetings with signed leads / existing accounts<br>- Visit stores on a daily basis to provide the necessary support<br>- Share all store credentials with Commercial team<br>- Train merchants on dashboard (Via web / tablet)<br>- Support Account Managers in any further inductions / feature updates<br>- Support merchants whenever there is a bug or malfunction in the system</p><br> <p><span>Requirements</span></p><br>
<p>- Problem solving skills and analytical skills<br>- Solid experience with CRM software and MS Office (particularly MS Excel)<br>- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail<br>- Excellent listening, negotiation and presentation skills<br>- Strong verbal and written communication skills<br>- Fluent in Arabic and English<br>- BA/BS degree in Business Administration, Sales or relevant field<br>- Extensive, accurate product knowledge<br>- Tech Savvy</p><br> </div>
<p><br></p>
<p>Mission Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by Armed Groups and De Facto and/or Provisional Authorities (AGDAs) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.</p>
<p>Role The Legal & Policy Officer provides legal and policy support to the Iraq mission, leading the contextualization and adaptation of legal and policy outputs to support programme implementation. The role focuses on ensuring that legal and policy outputs are adapted to local contexts and responsive to a complex and rapidly evolving conflict environment, ensures coherency and quality of locally used and adapted legal and policy outputs, and strengthens the capacity of field teams, partners, and relevant external actors through training and facilitation. The position is based in Baghdad with regular travel to field locations.</p>
<p>Work relations The Legal and Policy Officer reports to Thematic Advisor and has a technical reporting line to the country director, and to the Head of Policy, Research, and Legal Unit (PRL). The role works closely with the Head of programmes, programme staff, MEAL and PRL to ensure alignment with Geneva Call s legal and policy positions, quality standards, and engagement approaches. Externally, the role supports engagement with national authorities, partners and other relevant stakeholders, to support programme implementation.</p>
<p>Duties and Responsibilities</p>
<ul>
<li>Legal and policy: Adapt legal and policy outputs, such as analysis, guidance notes, training materials, engagement tools, and dissemination materials to local contexts and to diverse audiences to support programme implementation Review the coherency and quality of locally used and/or developed legal and policy outputs to ensure alignment with Geneva Call approaches and standards, and flags gaps or inconsistencies Provide support on thematic legal and policy questions in alignment with the mission s thematic priorities Support engagement with relevant external stakeholders with legal and policy input, including local authorities and donors Propose improvement to legal and policy outputs, tools, and approaches based on local experience Provide legal and policy input for internal and donor reporting Support the integration of gender and intersectional perspectives into legal and policy outputs, including engagement tools, training modules, and dissemination material</li>
<li>Research: Contribute to research projects with legal and policy input to research methodologies, data collection, and analysis</li>
<li>Training and Capacity Strengthening: Train and support field staff and partners on international humanitarian law and human rights and thematics in alignment with the mission s thematic priorities. Contextualize and adapt awareness raising, training, and training of trainer modules for local contexts and programme needs Promote consistent application of Geneva Call s legal and policy approaches and standards across the field team Provide on the job mentoring to field teams and partners to strengthen legal and policy integration into programme implementation</li>
<li>Engagement tools and approaches: Support the design and adaptation of engagement approaches, methodologies, and tools to fit the local context Support compliance assessments or evaluations of commitments and associate activities with legal and policy input</li>
<li>Local law monitoring: Monitor relevant local legal and regulatory developments and flag potential implications for Geneva Call s operations and programme implementation Support the mission s compliance with applicable local legal frameworks by providing input and analysis as required.</li>
</ul><p><strong>Desired Candidate Profile</strong></p><ul>
<li>Bachelor or higher degree in Law or related field (e.g. international relations, political science)</li>
<li>At least 6 years of overall work experience, including 2 or more relevant legal and policy work experience</li>
<li>Familiarity with local legal frameworks applicable to INGOs</li>
<li>Full professional proficiency in Arabic and English, written and spoken.</li>
</ul>
<p><strong>Education (Desirable)</strong></p>
<ul>
<li>Master degree in international law, International Humanitarian Law, Human Rights Law, International Relations or a related field; or equivalent certified training</li>
</ul>
<p><strong>Experience (Desirable)</strong></p>
<ul>
<li>Experience working in humanitarian or conflict-affected environments</li>
<li>Experience engaging with armed groups and de facto and/or provisional authorities</li>
<li>Experience in designing and delivering training to diverse audiences</li>
<li>Familiarity with gender and intersectional approaches in International Humanitarian Law, Human Rights or Protection of Civilians framework</li>
</ul>
<p><strong>Job related competencies and technical skills</strong></p>
<ul>
<li>Strong analytical, research, and legal interpretation skills</li>
<li>Excellent writing, communication, and interpersonal skills</li>
<li>Ability to manage multiple priorities, work under pressure, and operate in complex environments</li>
</ul>
<p><strong>Organisational competencies</strong></p>
<ul>
<li>Understanding and respect for humanitarian principles and Geneva Call s vision, mission, values, and confidentiality</li>
<li>Flexibility and adaptability</li>
<li>Collaborative, team-orientated and solutions-orientated approach</li>
</ul>
<p><strong>Language (Desirable)</strong></p>
<ul>
<li>Knowledge of Kurdish is a plus.</li>
</ul>
<p><strong>Additional information</strong></p>
<ul>
<li>Testing and interviewing will be used as a form of screening.</li>
<li>Initial appointment is subject to satisfactory professional references.</li>
<li>Additional background checks may be required.</li>
</ul>
<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><p>The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Schedule daily meetings with signed leads / existing accounts</li><li>Visit stores on a daily basis to provide the necessary support</li><li>Share all store credentials with Commercial team</li><li>Train merchants on dashboard (Via web / tablet)</li><li>Support Account Managers in any further inductions / feature updates</li><li>Support merchants whenever there is a bug or malfunction in the system</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Problem solving skills and analytical skills</p><p>Solid experience with CRM software and MS Office (particularly MS Excel)</p><p>Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail</p><p>Excellent listening, negotiation and presentation skills</p><p>Strong verbal and written communication skills</p><p>Fluent in Arabic and English</p><p>BA/BS degree in Business Administration, Sales or relevant field</p><p>Extensive, accurate product knowledge</p><p>Tech Savvy</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.</p><br> <p>At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost.<br></p><br>
<p>If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><br> <p>The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary. </p><br> <p><br><span>Responsibilities</span></p><br>
<p>- Schedule daily meetings with signed leads / existing accounts<br>- Visit stores on a daily basis to provide the necessary support<br>- Share all store credentials with Commercial team<br>- Train merchants on dashboard (Via web / tablet)<br>- Support Account Managers in any further inductions / feature updates<br>- Support merchants whenever there is a bug or malfunction in the system</p><br> <p><span>Requirements</span></p><br>
<p>- Problem solving skills and analytical skills<br>- Solid experience with CRM software and MS Office (particularly MS Excel)<br>- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail<br>- Excellent listening, negotiation and presentation skills<br>- Strong verbal and written communication skills<br>- Fluent in Arabic and English<br>- BA/BS degree in Business Administration, Sales or relevant field<br>- Extensive, accurate product knowledge<br>- Tech Savvy</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>Government Relations Officer (Local Talent)<br><br><p><b>"Belong, Connect, Grow, with KBR!</b></p><br><br><br><p><b>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</b></p><br><br><p><b>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</b></p><br><br><br><p><b>Assistant Government Relations Officer (GRO)</b></p><br><br><br><p><b>Responsibilities</b></p><br><br><p>Oil Field Passes (OFP) for the KBR staff in Basra, Iraq</p><br><br><ul><li>Preparing the required paperwork for OFP applications.</li><li>Getting the required signatures/approvals as required.</li><li>Liaising with government officials and the Clearance Office for any issues related to obtaining OFPs.</li></ul><p>Support to blood test fixers with arranging blood tests for KBR expatriate personnel</p><br><br><ul><li>Preparing the respective paperwork.</li><li>Visiting the Health Department in Basra.</li><li>Other support, as required.</li></ul><p>Support for LOI applications</p><br><br><ul><li>Preparing the required paperwork.</li><li>Visiting the MOI and other government offices.</li><li>Other support, as required.</li></ul><p>Other Tasks, as requested by the Senior GRO</p><br><br><br><p><b>About This Job</b></p><br><br><ul><li>Work location is in Basra, Iraq</li><li>Daily commuter, 8 working hours per day, 6 days per week</li></ul><br><p><b>Requirements for the Candidate</b></p><br><br><ul><li>Nationality - Iraqi</li><li>Bachelor University Degree in the relevant field</li><li>Good communication skills</li><li>Good Arabic and Basic English languages knowledge</li><li>Good computer skills – MS Office</li></ul><br><br><br> </div>
<p>You'll serve as the senior clinical leader for a multidisciplinary healthcare program supporting a diverse workforce in a remote-site healthcare environment. This role combines executive medical leadership with active clinical practice, making it well suited for an experienced physician who values both direct patient care and the opportunity to shape healthcare quality, governance, and operational performance. Working closely with site leadership and clinical teams, you'll oversee medical services across the program while helping ensure safe, compliant, and effective healthcare delivery. You'll guide clinical governance initiatives, support physician and provider performance, and maintain oversight of patient care standards, emergency preparedness, and organizational medical operations.</p><p>Key Responsibilities</p><ul><li>Lead clinical governance, quality improvement, patient safety, infection control, medical record standards, credentialing activities, and emergency preparedness initiatives across the healthcare program.</li><li>Oversee physicians, surgeons, advanced practice providers, dentists, and other medical personnel while providing strategic direction for medical services and physician practice programs.</li><li>Chair the Medical Executive Committee and provide oversight of committees including Pharmacy & Therapeutics, Credentialing and Privileging, Peer Review, and Infection Control, ensuring appropriate reporting, documentation, and follow-through.</li><li>Guide clinical case management, medical referrals, patient movement decisions, and medical evacuation coordination while collaborating with external healthcare partners and medical transport providers.</li><li>Participate in organizational planning, policy development, government stakeholder meetings, audits, operational readiness activities, and business continuity planning from a medical leadership perspective.</li><li>Deliver direct patient care including medical evaluation, triage, diagnosis, treatment of acute, chronic, and emergent conditions, preventive care, annual physicals, immunizations, testing, follow-up care, and clinical documentation.</li><li>Order, perform, and interpret diagnostic testing; prescribe medications and therapies; maintain continuity of care; and ensure accurate, complete medical records.</li><li>Support workforce medical clearance compliance, participate in mass casualty exercises and emergency response activities, and provide liaison support to external healthcare organizations when continuity of care requires coordination.</li></ul><p>This is a role for a physician leader who is ready to balance clinical practice with meaningful responsibility for healthcare quality, governance, and organizational impact.</p><p><strong>Desired Candidate Profile</strong></p><p>MD or DO from an accredited U.S. medical school (or equivalent international institution) with completed residency training in Family Practice, Internal Medicine, or Emergency Medicine. Current unrestricted U.S. physician license; current BLS, ACLS, and ATLS certifications; DEA registration (or equivalent) required. 5+ years of post-residency medical practice experience in the United States and current direct patient care experience, including a minimum of 6 months worked within the last 12 months in the specialty. Ability to provide executive clinical leadership while maintaining active patient care responsibilities in a fast-paced healthcare environment. Ability to relocate internationally for assignment duration; valid passport required and ability to maintain required medical clearances and immunizations.</p><p>Preferred Experience supporting healthcare services within military, international, or government-supported healthcare environments. Experience in remote-site, geographically isolated, or operationally complex healthcare programs.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>Under the overall supervision of the Peace, Recovery and Solutions Division (PRSD) Senior Programme Coordinator , the direct supervision of the Head of the Legal Empowerment and Transitional Justice (LE&TJ) Unit, and in close coordination with the pillar technical leads and relevant units at Headquarters and the Administrative Centres, the National Project Officer (Reparations and Transitional Justice) will be responsible and accountable for supporting and coordinating the development, implementation, monitoring and reporting activities under Pillar II (Reparations and Transitional Justice) of the LE&TJ Unit.</p><br><br> </div>
<p>The Emergency Room Nurse Health Field Officer supports the implementation of functional Emergency Departments by strengthening triage, infection prevention and control (IPC), patient flow, referrals, documentation, and staff capacity. S/he provides training and bedside mentoring, supports mass casualty responses, and contributes to integrating Emergency Department and Pre-Hospital Emergency Care activities into a coordinated continuum of care.</p><p>Internally interacts with Health Department team and other relevant departments and programs (e.g., WatHab, Protection ), delegation support departments (Logistic, FAD), IRCS (Iraqi Red Crescent Society) Externally interacts with the MoH, Operations and Emergency Medicine Services department (OEMS) and, when necessary, international and local stakeholders (WHO, NGOs) in his/her geographic area or field of responsibility.</p><p><strong>Emergency Department Support in BAG and MOU AoRs</strong></p><ul><li>Works closely with the most relevant MoH and hospital interlocutors to establish and follow up the ED program, focusing on critical areas of Triage, crowd control, one-way patient flow, documentation, public awareness, referral pathway, standardized emergency quality care and mass casualty management.</li><li>Identifies knowledge gaps and recommends effective solutions through capacity-building initiatives ; contributes to the implementation and monitoring of national ED guideline/protocols and supports the development of Standard Operating Procedures (SOPs) to ensure the effective day-to-day management of the ED during both routinary activities and emergencies.</li><li>Supports, monitors, and evaluates the delivery of emergency care in the Emergency Department (ED). Utilizes established monitoring tools to collect high-quality data, assesses the implementation of activities, and promotes the long-term ownership and accountability of ED staff for sustaining improvements.</li></ul><p><strong>Capacity Building</strong></p><ul><li>Maintains regular presence in the ED, works closely with the ED nurses to ensure the delivery of high-quality patient care while supervising efficient patient flow and data monitoring and collection.</li><li>Ensures the integration of the nursing process into patient care, through close collaboration with the ED doctors and nurses.</li><li>Monitors clinical cases and actively guides nursing aspects of patient care, providing bedside teaching, mentorship and practical demonstrations as needed.</li><li>Delivers formal education sessions to ED nurses on all aspects of emergency nursing care offering evidence-based guidance and recommendations to strengthen clinical practice.</li><li>Participates in writing and implementing ED rules and regulation, treatment guidelines and protocols, clinical pathways, and quality indicators based on the MoH/ICRC guidelines with the ICRC Emergency Medicine Specialists.</li></ul><p><strong>Emergency preparedness and response</strong></p><ul><li>Strengthens the ED capacity to respond to disaster and emergencies by supporting the adoption of standardized and validated evidence-based competency frameworks.</li><li>Participates in raising awareness of the pre-disaster phase and in the elaboration of the Mass Casualty Incident Plan. (MCIP) Contributes to disaster preparedness initiatives, including the development and continuous improvement of the Mass Casualty Incident Plan (MCIP) and preparedness measures.</li><li>Maintains an up-to-date inventory and mapping of key hospitals across Federal Iraq to support emergency response planning, including Mass Casualty Incidents (MCIs).</li><li>Supports the training of healthcare staff on MCIP, by organising and facilitating running simulation exercises for enhance emergency response readiness.</li></ul><p><strong>Emergency Care System Program with MoH/OEMS</strong></p><ul><li>Supervises the coordination of key emergency nursing events and activities by serving as focal point with relevant stakeholders, including the MoH, the Iraqi Society for Emergency Medicine (ISEM), the Iraqi Nursing Syndicate (INS), and other partners, while facilitating logistical arrangements and coordination for related training initiatives and external engagements.</li><li>Actively participates in meetings of the Staff Safety and Violence Prevention Committee and Iraq Emergency Medicine Technical Working Group (IEMTWG), contributing to discussions aimed at improving the quality of patient care, safeguarding healthcare workers wellbeing, and strengthening adherence to international Emergency Department (ED) standards and requirements in support of the MoH.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 3 years of postgraduate specialized clinical experience with knowledge of clinical protocols and guidelines</p><p>Demostrate experience working with humanitarian organization in similar contexts</p><p>Experience in working with local health authorities and other relevant stakeholders of interest.</p><h4>Certifications / Education required</h4><ul><li>Bachelor's degree in nursing or higher with critical background in Emergency Departments and experience in teaching, training and capacity building.</li><li>Qualification as traininer in Basic emergency care Course(BEC), IITT Triage Training knowledge are strong assets</li><li>Valid license to practice in Iraq</li><li>Fluent command of English and Arabic. (both written and oral).</li><li>Computer literacy( Microsoft Excel, PowerPoint and Word)</li></ul>