Unity Jobs in Iraq
141 Jobs Found
<h2 class="h5">Job description</h2>
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Role propose <br> <p><span>Zain Iraq is actively recruiting to hire a Head of B2B Mobile and MBB Unit who is responsible for the achievement of revenue and base targets of the MBB & Mobile Unit of B2B, by launching and updating customer propositions and product experiences. It is a Head of Unit level role, which will require the job holder to lead, manage and develop team members. The job holder is also responsible for managing the whole cycle of product development and management, including technical and non-technical requirements assessment, product development, related systems updates, product launching, and product performance management of MBB and Mobile Unit. This is aimed at developing and executing B2B sales strategies, managing key accounts, and collaborating with cross-functional teams to meet customer requirements.</span></p><br> <br> <br><br> Key Accountabilities <br> <ul><li><p><span>Responsible for the achievement of revenue and base KPIs of the B2B Mobile and MBB Unit</span></p><br></li><li><p><span>Responsible for product development and management of MBB & Mobile services, including but not limited to idea conception, requirement gathering, testing, launch and lifecycle management</span></p><br></li><li><p><span>Work with IT, Finance & MKT PD teams to develop product requirements, upgrades and improvements to ensure quality and consistent customer experience.</span></p><br></li><li><p><span>Sales enablement with product trainings, building a product knowledge base to ensure the sales team can understand and showcase the offering to the customers correctly</span></p><br></li><li><p><span>Work closely with business care and channel reporting team to track, manage and provide insights into evolving revenue and base KPIs of MBB and Mobile services business.</span></p><br></li><li><p><span>Develop and execute strategic plans to drive B2B sales of MBB & Mobile services. Identify target market segments, create value propositions, and develop GTM strategies to acquire and retain business clients.</span></p><br></li><li><p><span>Identify new business opportunities and partnerships to grow revenue and customer base. Collaborate with marketing and product teams to develop customised offerings and value-added services to attract and retain business clients.</span></p><br></li><li><p><span>Carry out the day-to-day operations of the B2B Mobile and MBB Unit, provide expertise, encourage teamwork and align work processes to achieve high-performance standards, meet established targets, and engage employees in a motivating work environment.</span></p><br></li><li><p><span>Cultivate and maintain relationships with stakeholders within and outside B2B.</span></p><br></li><li><p><span>Work closely with cross-functional teams, including network operations, marketing, product development, and customer support, to ensure seamless delivery of mobile broadband services to B2B customers. Collaborate on product enhancements, service improvements, and issue resolution to meet customer expectations.</span></p><br></li><li><p><span>Share a monthly market intel report, with benchmarking product proposition and ATL & BTL offers vs. competition. Keep B2B management informed on market trends, competitor activities, and industry developments in the B2B mobile broadband sector.</span></p><br></li><li><p><span>Responsible for B2B for coordinating with teams, driving market research, and analyzing customer insights.</span></p><br></li></ul> <br> <br><br> Educational Qualifications and Experience <br> <p><span>Education</span></p><br><ul><li><p><span>Bachelor’s degree in business/marketing/IT / Telecom with a master's in business/marketing [Preferred]</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>A minimum of 6 years of relevant experience with at least 4 years in a segment management, pricing and product development similar role within Telecom, ISP </span></p><br></li><li><p><span>Minimum 2 years in the Postpaid or B2B domain</span></p><br></li></ul><p><span>Behavioral Competency</span></p><br><ul><li><p><span>Embracing Change(Flexibility)</span></p><br></li><li><p><span>Developing Talents</span></p><br></li><li><p><span>Visioning and Inspiring</span></p><br></li><li><p><span>Serving our Customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li></ul><p><span>Technical Competency</span></p><br><ul><li><p><span>Financial Management</span></p><br></li><li><p><span>Performance Management</span></p><br></li><li><p><span>Oral and Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Strategic Planning and Thinking</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<p>Zain Iraq is Actively recruiting to hire Head of Consumer Sales Support Unit who is responsible for leading the Consumer Sales Support Unit by driving business performance, operational governance, and analytical support across the Consumer Sales Division. The role is responsible for providing strategic insights, monitoring commercial performance, coordinating cross-functional initiatives, and enabling informed decision-making to support the achievement of the Division's objectives.</p><p><b>Accountabilities</b></p><ul><li>Set the Consumer Sales Support Unit performance objectives, monitor progress, and ensure alignment with the Consumer Sales Division strategy.</li><li>Lead the development and implementation of policies, procedures, and governance frameworks that enhance operational efficiency across the Division.</li><li>Monitor sales performance, operational KPIs, and business trends, providing actionable insights and recommendations to support management decision-making.</li><li>Oversee the preparation of executive reports, dashboards, forecasts, and performance analyses to support business planning and commercial initiatives.</li><li>Coordinate with Sales Channels, Sales Operations, Marketing, Finance, Supply Chain, Technology, and Customer Experience to ensure effective execution of commercial initiatives.</li><li>Identify operational risks, performance gaps, and process improvement opportunities, and lead initiatives to enhance business performance and customer experience.</li><li>Support the Consumer Sales leadership team in planning, budgeting, resource allocation, and the execution of strategic projects.</li><li>Lead negotiations and coordinate with internal and external stakeholders on matters related to sales support and commercial operations.</li><li>Manage, coach, and develop the Consumer Sales Support Unit team while fostering a high-performance and continuous improvement culture.</li><li>Ensure compliance with corporate policies, governance requirements, and approved operational standards.</li></ul><p><strong>Desired Candidate Profile</strong></p>Educational Qualifications<br>• Bachelor s degree or above<br>Experience<br>• A minimum of 5 years of relevant experience with at least 3 years in a similar role<br>• Experience in telecommunications, sales support, commercial operations, business planning, or performance management is preferred.<br>Competencies<br>Behavioral Competency<br>• Embracing Change (Flexibility)<br>• Developing Talents<br>• Serving our customers<br>• Achievement Driven<br>• Team Management<br>• Problem Solving and Creativity<br>• Relationship Building<br>• Initiative<br>Technical Competency<br>• Financial Management<br>• Performance Management<br>• Oral and Written Communication<br>• Negotiation<br>• Managing Information<br>• Contract Administration and Legal Proficiency<br>• Strategic Planning & Thinking<br>• Sales Management<br>IDE Competency<br>• Courage to Engage<br>• Addressing Bias<br>• Allyship
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<p><strong><u>Tiered Approach</u></strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description </strong> </p><br> <br> <p>The UNDP Country Office administers and manages common premises and shared services on behalf of the co-located UN agencies, funds, and programs. The Common Premises Unit is established to ensure the efficient, secure, and cost-effective management of all common premises, assets, and services. The unit's objective is to provide high-quality support services to all Participating Agencies, enabling them to focus on their core mandates </p><br> <br> <p>The ICT Associate - Head of ICT Unit will provide leadership and coordination in delivering high-quality ICT services. The role requires strategic planning, infrastructure management, team supervision, and compliance with corporate ICT policies. The ICT Associate - Head of ICT Unit promotes a client-oriented approach and leads ICT support operations for CP and associated offices.</p><br> <br> <p><strong>Scope of Work </strong></p><br> <br> <p><strong>Strategic planning and project management:</strong> </p><br> <br> <ul> <li>Lead the common premises ICT team and coordinate the implementation of ICT activities and services, ensuring they align with UNDP’s operational needs and standards.</li> </ul> <br> <ul> <li>Coordinate the integration of ICT assets and systems received from UNAMI, ensuring minimal disruption and full alignment with UNDP protocols.</li> </ul> <br> <ul> <li>Oversee the decommissioning and repurposing of ICT infrastructure, ensuring proper asset documentation, labeling, and disposal according to UNDP and UN regulations.</li> </ul> <br> <ul> <li>Develop local ICT budgets, procurement forecasts, and asset management reports for internal tracking and donor reporting. </li> </ul> <br> <p><strong>Operational management and support:</strong> </p><br> <br> <br> <ul> <li>Manage local IT support operations, including helpdesk services, network availability, and end-user support for hardware and software issues.</li> <li>Supervise national CP ICT staff and contractors, delegate responsibilities, and ensure team development and performance monitoring.</li> </ul> <br> <ul> <li>Liaise with national service providers, vendors, and partners for procurement, maintenance, and service delivery of ICT-related contracts.\</li> </ul> <br> <p> <strong>Network and Security Management:</strong> </p><br> <br> <ul> <li>Work collaboratively with the UNDP ICT Team on all aspects of the common premises network and security management. This includes planning, implementing, and maintaining secure network infrastructure, monitoring network performance, and ensuring compliance with UNDP security policies and standards. </li> </ul> <br> <ul> <li>Participate in joint efforts to strengthen cybersecurity measures, monitor firewalls, and respond to security incidents.</li> </ul> <br> <p><strong>Security and risk management:</strong> </p><br> <br> <ul> <li>Ensure robust ICT security measures are implemented, monitored, and reported in compliance with UNDP policies. </li> </ul> <br> <ul> <li>Ensure business continuity planning (BCP) and disaster recovery measures are in place and tested. </li> </ul> <br> <p><strong>IT Project Coordination and Administration:</strong> </p><br> <br> <ul> <li>Support IT project work as necessary, including developing proposals and solutions for standard desktop setups and new products. </li> </ul> <br> <ul> <li>Serve as a focal point for coordination of related activities, such as monitoring or expediting computer applications or systems development projects. </li> </ul> <br> <ul> <li>Prepare standard terms of reference, process and follow up on administrative actions, and resolve issues related to project implementation (e.g., training, procurement). </li> </ul> <br> <ul> <li>Provide guidance to new/junior staff and ensure training is received for proper implementation of projects/assignments. </li> </ul> <br> <ul> <li>Occasionally supervise a team of staff for specific projects. </li> </ul> <br> <br> <p><strong>Reporting, Documentation, and Strategic Planning:</strong> </p><br> <br> <ul> <li>Draft correspondence and communications, including work plan revisions and periodic reports. </li> </ul> <br> <ul> <li>Keep abreast of developments in the field; perform benchmarking and propose new acquisitions. </li> </ul> <br> <ul> <li>Ensure proper documentation of technical tasks, service records, and infrastructure diagrams.</li> </ul> <br> <p> <strong>Financial and billing management:</strong> </p><br> <br> <ul> <li>Calculates and complies cost estimates and projected budget requirements and assists in preparation of budget and audit reports. </li> </ul> <br> <ul> <li>Assesses and evaluates costs of all services received, and provides reports as required, on cost trends and variations in the billing of all services being utilized. </li> </ul> <br> <ul> <li>Follows up on outstanding payments and recovery of charges. </li> </ul> <br> <ul> <li>Maintains electronic records of all expenditures for commercial communications of the compounds and provides this information on a regular basis. </li> </ul> <br> <p>The incumbent shall perform other duties within their functional profile, as deemed necessary, for the efficient functioning of the of the CP and the Organization. </p><br> <br> <p><strong>Institutional Arrangement</strong> </p><br> <br> <p>The ICT Associate - Head of ICT Unit will report directly to the Operations Specialist - CP. The incumbent will lead a national ICT team of the CP Unit and work in close coordination with UNDP ICT Unit, regional offices, global ICT support teams, and partner agencies. </p><br> <br> <br> <p><strong>Competencies</strong> </p><br> <br> <p><i><strong>Core</strong></i> </p><br> <br> <br> <br> <p><strong>Achieve Results:</strong> </p><br> <br> <br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work </p><br> <br> <br> <br> <p><strong>Think Innovatively:</strong> </p><br> <br> <br> <p>LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking </p><br> <br> <br> <br> <p><strong>Learn Continuously:</strong> </p><br> <br> <br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning </p><br> <br> <br> <br> <p><strong>Adapt with Agility:</strong> </p><br> <br> <br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change process </p><br> <br> <br> <br> <p><strong>Act with Determination: </strong> </p><br> <br> <br> <p>LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously </p><br> <br> <br> <br> <p><strong>Engage and Partner:</strong> </p><br> <br> <br> <p>LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships </p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion:</strong> </p><br> <br> <br> <p>LEVEL 2: Facilitate conversations to bridge differences, considers in decision making </p><br> <br> <br> <br> <p><i><strong>People Management: </strong></i> <i>UNDP People Management Competencies can be found in the dedicated </i><i><u>site</u></i> </p><br> <br> <p><i><strong>Cross-Functional & Technical competencies </strong></i> </p><br> <br> <p><i><strong>Thematic Area</strong></i> </p><br> <br> <br> <p><i><strong>Name</strong></i> </p><br> <br> <br> <p><i><strong>Definition</strong></i> </p><br> <br> <br> <br> <p>Business Management </p><br> <br> <br> <p>Customer Satisfaction/Client Management </p><br> <br> <br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. </li> </ul> <br> <ul> <li>Provide inputs to the development of customer service strategy. </li> </ul> <br> <ul> <li>Look for ways to add value beyond clients' immediate requests. </li> </ul> <br> <ul> <li>Ability to anticipate client's upcoming needs and concerns. </li> </ul> <br> <br> <br> <p>Business Management </p><br> <br> <br> <p>Communication </p><br> <br> <br> <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. </li> </ul> <br> <ul> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels </li> </ul> <br> <br> <br> <p>Business Management </p><br> <br> <br> <p>Working with Evidence and Data </p><br> <br> <br> <ul> <li>Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making. </li> </ul> <br> <br> <br> <p>Business Management </p><br> <br> <br> <p>Digital Awareness and Literacy </p><br> <br> <br> <ul> <li>Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed </li> </ul> <br> <br> <br> <p>Information Management & Technology </p><br> <br> <br> <p>IT Customer Support </p><br> <br> <br> <ul> <li>Ability to support customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar is desirable. </li> </ul> <br> <br> <br> <p>Information Management & Technology </p><br> <br> <br> <p>User Experienceand Business Analyst </p><br> <br> <br> <ul> <li>Capacity to translate efficiently users needs into IT requirements around human-centered design </li> </ul> <br> <br> <br> <p>Information Management & Technology </p><br> <br> <br> <p>Network, Communication and Infrastructure Management </p><br> <br> <br> <ul> <li>Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premise infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. </li> </ul> <br> <br> <br> <br> <br> <br> <br> <br> <br> <p><strong>Minimum Qualifications of the Successful NPSA</strong> </p><br> <br> <p><strong>Min. Education requirements</strong> </p><br> <br> <br> <ul> <li>Secondary education is required with formal training in IT systems, business software and/or web-based applications. </li> </ul> <br> <ul> <li>A university degree (Bachelor’s degree) in Information Technology, Information Systems, Information Management, Computer Science, Software Development or an equivalent field will be given due consideration, but it is not a requirement. </li> </ul> <br> <br> <br> <p><strong>Min. years of relevant work experience </strong> </p><br> <br> <br> <p>Minimum of 7 years (with high school diploma) or 4 years (with bachelor’s degree) of relevant working experience in development and implementation of ICT strategies, management and supervision of ICT services and teams, hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applications, experience in web design and development of web-based office applications. </p><br> <br> <p>Experience working with user-centered designs and conducting user research and testing is required. </p><br> <br> <br> <br> <p><strong>Required skills </strong> </p><br> <br> <br> <ul> <li>In-depth knowledge of LAN/WAN design, routing, VLANs, VPNs, and Wi-Fi networks. </li> </ul> <br> <ul> <li>Experience with Cisco/Meraki or equivalent enterprise-class network and firewall systems. </li> </ul> <br> <ul> <li>Strong understanding of IP addressing, network segmentation, QoS, and redundancy setups. </li> </ul> <br> <ul> <li>Proficiency in using network monitoring and management platforms (e.g., Zabbix, Meraki Dashboard). </li> </ul> <br> <ul> <li>Ability to plan and implement infrastructure upgrades, failover mechanisms, and capacity management. </li> </ul> <br> </div>
<p><strong>Key Responsibilities:</strong></p><ul><li>Lead and guide the sales team to achieve the company's designated sales targets.</li><li>Develop sales plans and strategies for residential units within the company's projects and establish new sales channels.</li><li>Build strong and sustainable relationships with clients, investors, and real estate agents.</li><li>Monitor sales operations from the presentation stage through contract signing and payment collection.</li></ul>
<h2 class="h5">Job description</h2>
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Role Purpose <br> <p><span>Zain Iraq activliy recruting to hire a Sales Operations Support Officer who is responsible for supporting the Head of Sales and Operations regarding providing customer support in coordination with customer service units. Job requirements of this position include providing support regarding all field operations, including delivery operations, relations with outsourced service partners and management of distributors. In coordination with customer service units, this position provides active support in solving customer requests in Sales&Ops areas as well as providing support for field teams and third-party personnel as needed.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Actively involved in activation operations, KYC activities and other commercial support activities per guidance of the department managers</span></p><br></li><li><p><span>Coordinate archiving operations and KYC processes on the distributor side</span></p><br></li><li><p><span>Work in coordination with customer service by supporting in KYC, activations and other sales and operations-related requests</span></p><br></li><li><p><span>Support all Sales function-related operational matters, aligned with the Head of the Sales&Ops</span></p><br></li><li><p><span>Ensure all sales and field-related customer requests and issues are resolved on time with the desired level of satisfaction</span></p><br></li><li><p><span>Coordinate with the vendors to track all pending delivery orders and ensure timely updates on their status with our colleges.</span></p><br></li><li><p><span>follow up regarding the oodi buzz car activation and all related activations.</span></p><br></li><li><p><span>check on the status of the D2D activation</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><strong><span>Education</span></strong></p><br><ul><li><p><span>Bachelor’s degree or above.</span></p><br></li></ul><p><strong><span>Experience</span></strong></p><br><ul><li><p><span>1 to 2 year of experience</span></p><br></li><li><p><span>ability to work out of office </span></p><br></li></ul><p><strong><span>Competencies</span></strong></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Serving our Customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Financial Management</span></p><br></li><li><p><span>Oral & Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<p>Job specification:
The postholder plays a critical role in the readiness of Canines. He/She is the lead in overseeing canine operations, and ensuring K9 readiness, compliance with MOI K9 Training & Evaluation Directorate and aviation security standards, and effective deployment of K9 teams to check points for screening and patrols where required. The post holder works directly for the Head of the K9 Unit in managing the daily operations, canine logistics, and closely with the K9 Training Team in ensuring that all handlers and K9s are fully trained, certified and operationally effective. He/She works with the Unit Veterinarian in overseeing canine welfare, daily nutrition and daily kenneling activities. Finally, to support the Head of K9 Unit in liaising with regulatory authorities and ensuring compliance with the MOI Directorate of Training & Evaluation with Veterinary and Technical compliance standards required for certification, through drills, exercises and evaluations.
Key Areas of Responsibility:
a) Operational Oversight :
• Supervise daily activities of K9 handlers and dogs across EDD and NDD teams.
• Plan and coordinate deployment schedules for detection operations across all checkpoints.
• Coordinate with airport security, and where necessary customs, and law enforcement for joint operations.
• Ensure compliance with safety protocols and operational standards.
• Ensure optimal rotation and rest schedules for dogs and handlers.
b) Training & Development Support :
• Coordinate schedules with the K9 Training staff for regular training sessions for EDD and NDD teams, including simulated threat scenarios.
• Work with the K9 Training Staff to evaluate performance and readiness of K9 teams.
• Implement continuous improvement strategies for detection accuracy.
• Work with the Head of K9 Unit and the K9 Training staff to implement corrective training plans and maintain certification standards.
c) Translation & Liaison Duties :
• Translate operational briefings, SOPs, incident reports, and communications between multilingual teams.
• Act as liaison and facilitate communication between international management/supervisors, local handlers, and airport authorities.
• Ensure accurate real-time interpretation during joint operations, inspections, audits and emergency responses.
d) Canine Welfare & Logistics :
• Ensure proper nutrition, rest, and psychological well-being of dogs.
• Monitor health, nutrition, and veterinary care schedules of all canine assets.
• Coordinate with procurement for replenishment and upgrades.
e) Administrative & Reporting :
• Prepare mission reports, incident logs, and performance reviews.
• Assist Head of K9 Unit in budget planning and procurement for K9 operations.
f) Compliance & Policy Enforcement & Documentation :
• Enforce SOPs are related to canine deployment, search protocols, and handler conduct.
• Ensure adherence to international standards for detection dog use.
• Monitor legal and ethical guidelines in narcotics and explosives detection.
• Ensure adherence to Iraqi Civil Aviation Authority, MOI and international K9 deployment standards.
• Maintain detailed logs of canine activity, detection results, and incident reports.
• Assist Head of K9 Unit in preparation of monthly performance summaries and submit them to SEC Headquarters.
g) Emergency Response & Incident Management :
• Lead K9 response during bomb threats, suspicious packages, or narcotics interceptions.
• Liaise with emergency services and provide translated briefings during crises.
• Document and debrief all incidents for legal and operational review.</p><p>Education
• Certifications in explosive detection, narcotics detection (essential).
• Certifications in K9 Supervisory & Training (essential).
• Canine handling & detection techniques (essential).
• Managing Safely (IOSH) or equivalent (desirable).
Experience
• Applicant should preferably have proven supervisory experience in law enforcement or military K9 Units.
• Minimum of 5-7 years in a K9 operations (EDD & NDD) role with domestic and international experience, preferably in airport or border security.
• Experience of liaising with K9 Regulatory & Training authorities.
• Experience of operating in post conflict, multicultural & low infrastructure environments.
Computer Skills
• Knowledgeable in Microsoft Office suit (user´s perspective) and able to manage other specific project/management software, provided the adequate training.
Language Skills
• Solid knowledge and command of written and spoken English (essential) and Arabic (essential).
Training Requirements
• Experience in delivery of K9 Training for EDD and/or NDD.</p>
<h2 class="h5">Job description</h2>
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<p><b>Title:</b></p><br><br>HVAC Specialist-Onsite<br><br><p><b>Position title: </b>HVAC Specialist</p><br><br><p><b>Position status: </b>Expat</p><br><br><p><b>Position reports to: </b>Electrical Team Lead</p><br><br><p><b>Department: </b>Maintenance</p><br><br><p><b>Rotation pattern: </b>28/28 (Expat)</p><br><br><br><p><b>Job purpose</b></p><br><br><br><p>To maintain, repair HVAC system in process area. Perform preventive & shutdown maintenance, inspection, repair, installation and commissioning of HVAC i.e. Heating, Ventilation, Air Conditioning Systems in Majnoon.</p><br><br><br><p><b>Duties and responsibilities</b></p><br><br><ul><li><span>Maintain, install, and repair HVAC, air conditioning, ventilation and heating systems.</span></li><li><span>Troubleshoot issues with industrial HVAC system.</span></li><li><span>Conduct performance tests with specialized tools and adjust system settings to keep the system reliable.</span></li><li>Downloading and uploading programs in PLCs such as Siemens, Schneider, ABB, Mitsubishi, Allen Bradly etc.</li><li><span>Trouble shoot and repair the smart VRF HVAC units which are having BLDC motors and programmed electronic cards.</span></li><li><span>Carry out brazing with oxy acetylene set to replace compressors, rectifying copper pipe leaks and modifying refrigerant pipe lines</span></li><li><span>Repair or replace defective parts in units and equipment and their controls, including thermostats, automatic switches, fan controls, log switches, damper motors, louvers, relays, filters, controls, belts, compressors, heat exchangers, high limit controls, pressure controls,</span></li><li><span>Operate a variety of hand and power tools, </span><span>brazing</span><span> torch, vacuum pump, test equipment utilized.</span></li><li><span>Install and calibrate systems; install copper tubing and repair pipes and tubing as necessary; test joints and insulate pipes of HVAC, air conditioning systems; flush rebuild pressure and temperature.</span></li><li><span>Install compressors, evaporators, motors, ducts, and piping as well as mechanical/electrical controls; read and interpret blueprints/diagrams.</span></li><li><span>Troubleshoot breakdowns and repair malfunctioning HVAC systems and components; utilize measuring and testing instruments</span></li><li><span>Demonstrated exceptional time management skills; organized and prioritized high volume of work orders to ensure maximum quality</span></li></ul><br><p><b>Qualifications & Experience</b></p><br><br><ul><li>University degree in related discipline.</li><li>8-10 Years’ experience of HVAC system and AC units within a large industrial plant, preferably in the Oil and Gas industry.</li><li>Understanding of advanced principles of air conditioning, refrigeration and heating.</li><li>Proficient in reading schematics and work plans.</li></ul><br><p><b>Computer and software skills</b></p><br><br><ul><li>Excel – advanced</li><li>Word – Intermediate</li><li>Power Point - Intermediate</li></ul><ul><li>Intermediate Proficiency in English verbal & written.</li></ul><p><b><u>Skills </u></b></p><br><br><ul><li><span>Knowledge of Materials, methods and tools used in the operation and repair of HVAC.</span></li><li><span>knowledge of Welding and soldering techniques.</span></li><li><span>Proper methods of storing equipment </span></li><li><span>Aware about PTW system and working in Oil field </span></li><li><span>Have IT Skills (Excel, PowerPoint, Microsoft office, SharePoint etc…)</span></li><li><span>Communicate effectively both orally and in writing.</span></li><li><span>Work cooperatively with others.</span></li><li><span>Work independently with little direction. </span></li><li><span>Meet schedules and time lines.</span></li><li><span>Maintain routine records and prepare reports.</span></li></ul><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>HVAC Specialist<br><br><p><b>Position title: </b>HVAC Specialist</p><br><br><p><b>Position status: </b>Expat</p><br><br><p><b>Position reports to: </b>Electrical Team Lead</p><br><br><p><b>Department: </b>Maintenance</p><br><br><p><b>Rotation pattern: </b>28/28 (Expat)</p><br><br><br><p><b>Job purpose</b></p><br><br><br><p>To maintain, repair HVAC system in process area. Perform preventive & shutdown maintenance, inspection, repair, installation and commissioning of HVAC i.e. Heating, Ventilation, Air Conditioning Systems in Majnoon.</p><br><br><br><p><b>Duties and responsibilities</b></p><br><br><ul><li><span>Maintain, install, and repair HVAC, air conditioning, ventilation and heating systems.</span></li><li><span>Troubleshoot issues with industrial HVAC system.</span></li><li><span>Conduct performance tests with specialized tools and adjust system settings to keep the system reliable.</span></li><li>Downloading and uploading programs in PLCs such as Siemens, Schneider, ABB, Mitsubishi, Allen Bradly etc.</li><li><span>Trouble shoot and repair the smart VRF HVAC units which are having BLDC motors and programmed electronic cards.</span></li><li><span>Carry out brazing with oxy acetylene set to replace compressors, rectifying copper pipe leaks and modifying refrigerant pipe lines</span></li><li><span>Repair or replace defective parts in units and equipment and their controls, including thermostats, automatic switches, fan controls, log switches, damper motors, louvers, relays, filters, controls, belts, compressors, heat exchangers, high limit controls, pressure controls,</span></li><li><span>Operate a variety of hand and power tools, </span><span>brazing</span><span> torch, vacuum pump, test equipment utilized.</span></li><li><span>Install and calibrate systems; install copper tubing and repair pipes and tubing as necessary; test joints and insulate pipes of HVAC, air conditioning systems; flush rebuild pressure and temperature.</span></li><li><span>Install compressors, evaporators, motors, ducts, and piping as well as mechanical/electrical controls; read and interpret blueprints/diagrams.</span></li><li><span>Troubleshoot breakdowns and repair malfunctioning HVAC systems and components; utilize measuring and testing instruments</span></li><li><span>Demonstrated exceptional time management skills; organized and prioritized high volume of work orders to ensure maximum quality</span></li></ul><br><p><b>Qualifications & Experience</b></p><br><br><ul><li>University degree in related discipline.</li><li>8-10 Years’ experience of HVAC system and AC units within a large industrial plant, preferably in the Oil and Gas industry.</li><li>Understanding of advanced principles of air conditioning, refrigeration and heating.</li><li>Proficient in reading schematics and work plans.</li></ul><br><p><b>Computer and software skills</b></p><br><br><ul><li>Excel – advanced</li><li>Word – Intermediate</li><li>Power Point - Intermediate</li></ul><ul><li>Intermediate Proficiency in English verbal & written.</li></ul><p><b><u>Skills </u></b></p><br><br><ul><li><span>Knowledge of Materials, methods and tools used in the operation and repair of HVAC.</span></li><li><span>knowledge of Welding and soldering techniques.</span></li><li><span>Proper methods of storing equipment </span></li><li><span>Aware about PTW system and working in Oil field </span></li><li><span>Have IT Skills (Excel, PowerPoint, Microsoft office, SharePoint etc…)</span></li><li><span>Communicate effectively both orally and in writing.</span></li><li><span>Work cooperatively with others.</span></li><li><span>Work independently with little direction. </span></li><li><span>Meet schedules and time lines.</span></li><li><span>Maintain routine records and prepare reports.</span></li></ul><br><br><br> </div>
<p><h4>Job purpose</h4>
<p>To maintain, repair HVAC system in process area. Perform preventive and shutdown maintenance, inspection, repair, installation and commissioning of HVAC i.e. heating, ventilation, air conditioning systems in Majnoon.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Maintain, install, and repair HVAC, air conditioning, ventilation and heating systems.</li>
<li>Troubleshoot issues with industrial HVAC system.</li>
<li>Conduct performance tests with specialized tools and adjust system settings to keep the system reliable.</li>
<li>Downloading and uploading programs in PLCs such as Siemens, Schneider, ABB, Mitsubishi, Allen Bradley etc.</li>
<li>Troubleshoot and repair the smart VRF HVAC units which are having BLDC motors and programmed electronic cards.</li>
<li>Carry out brazing with oxy acetylene set to replace compressors, rectifying copper pipe leaks and modifying refrigerant pipe lines.</li>
<li>Repair or replace defective parts in units and equipment and their controls, including thermostats, automatic switches, fan controls, log switches, damper motors, louvers, relays, filters, controls, belts, compressors, heat exchangers, high limit controls, pressure controls.</li>
<li>Operate a variety of hand and power tools, brazing torch, vacuum pump, test equipment utilized.</li>
<li>Install and calibrate systems; install copper tubing and repair pipes and tubing as necessary; test joints and insulate pipes of HVAC, air conditioning systems; flush rebuild pressure and temperature.</li>
<li>Install compressors, evaporators, motors, ducts, and piping as well as mechanical/electrical controls; read and interpret blueprints/diagrams.</li>
<li>Troubleshoot breakdowns and repair malfunctioning HVAC systems and components; utilize measuring and testing instruments.</li>
<li>Demonstrated exceptional time management skills; organized and prioritized high volume of work orders to ensure maximum quality.</li>
</ul>
<h4>Qualifications & experience</h4>
<ul>
<li>University degree in related discipline.</li>
<li>8-10 years’ experience of HVAC system and AC units within a large industrial plant, preferably in the oil and gas industry.</li>
<li>Understanding of advanced principles of air conditioning, refrigeration and heating.</li>
<li>Proficient in reading schematics and work plans.</li>
<li>Computer and software skills:
<ul>
<li>Excel – advanced</li>
<li>Word – intermediate</li>
<li>PowerPoint – intermediate</li>
</ul>
</li>
<li>Intermediate proficiency in English verbal and written.</li>
</ul>
<h4>Skills</h4>
<ul>
<li>Knowledge of materials, methods and tools used in the operation and repair of HVAC.</li>
<li>Knowledge of welding and soldering techniques.</li>
<li>Proper methods of storing equipment.</li>
<li>Aware about PTW system and working in oil field.</li>
<li>Have IT skills (Excel, PowerPoint, Microsoft Office, SharePoint etc.).</li>
<li>Communicate effectively both orally and in writing.</li>
<li>Work cooperatively with others.</li>
<li>Work independently with little direction.</li>
<li>Meet schedules and timelines.</li>
<li>Maintain routine records and prepare reports.</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>To maintain, repair HVAC system in process area. Perform preventive and shutdown maintenance, inspection, repair, installation and commissioning of HVAC i.e. heating, ventilation, air conditioning systems in Majnoon.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Maintain, install, and repair HVAC, air conditioning, ventilation and heating systems.</li>
<li>Troubleshoot issues with industrial HVAC system.</li>
<li>Conduct performance tests with specialized tools and adjust system settings to keep the system reliable.</li>
<li>Downloading and uploading programs in PLCs such as Siemens, Schneider, ABB, Mitsubishi, Allen Bradley etc.</li>
<li>Troubleshoot and repair the smart VRF HVAC units which are having BLDC motors and programmed electronic cards.</li>
<li>Carry out brazing with oxy acetylene set to replace compressors, rectifying copper pipe leaks and modifying refrigerant pipe lines.</li>
<li>Repair or replace defective parts in units and equipment and their controls, including thermostats, automatic switches, fan controls, log switches, damper motors, louvers, relays, filters, controls, belts, compressors, heat exchangers, high limit controls, pressure controls.</li>
<li>Operate a variety of hand and power tools, brazing torch, vacuum pump, test equipment utilized.</li>
<li>Install and calibrate systems; install copper tubing and repair pipes and tubing as necessary; test joints and insulate pipes of HVAC, air conditioning systems; flush rebuild pressure and temperature.</li>
<li>Install compressors, evaporators, motors, ducts, and piping as well as mechanical/electrical controls; read and interpret blueprints/diagrams.</li>
<li>Troubleshoot breakdowns and repair malfunctioning HVAC systems and components; utilize measuring and testing instruments.</li>
<li>Demonstrated exceptional time management skills; organized and prioritized high volume of work orders to ensure maximum quality.</li>
</ul>
<h4>Qualifications & experience</h4>
<ul>
<li>University degree in related discipline.</li>
<li>8-10 years’ experience of HVAC system and AC units within a large industrial plant, preferably in the oil and gas industry.</li>
<li>Understanding of advanced principles of air conditioning, refrigeration and heating.</li>
<li>Proficient in reading schematics and work plans.</li>
<li>Computer and software skills:
<ul>
<li>Excel – advanced</li>
<li>Word – intermediate</li>
<li>PowerPoint – intermediate</li>
</ul>
</li>
<li>Intermediate proficiency in English verbal and written.</li>
</ul>
<h4>Skills</h4>
<ul>
<li>Knowledge of materials, methods and tools used in the operation and repair of HVAC.</li>
<li>Knowledge of welding and soldering techniques.</li>
<li>Proper methods of storing equipment.</li>
<li>Aware about PTW system and working in oil field.</li>
<li>Have IT skills (Excel, PowerPoint, Microsoft Office, SharePoint etc.).</li>
<li>Communicate effectively both orally and in writing.</li>
<li>Work cooperatively with others.</li>
<li>Work independently with little direction.</li>
<li>Meet schedules and timelines.</li>
<li>Maintain routine records and prepare reports.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>Under the overall supervision of the Peace, Recovery and Solutions Division (PRSD) Senior Programme Coordinator , the direct supervision of the Head of the Legal Empowerment and Transitional Justice (LE&TJ) Unit, and in close coordination with the pillar technical leads and relevant units at Headquarters and the Administrative Centres, the National Project Officer (Reparations and Transitional Justice) will be responsible and accountable for supporting and coordinating the development, implementation, monitoring and reporting activities under Pillar II (Reparations and Transitional Justice) of the LE&TJ Unit.</p><br><br> </div>
<p>Job specification:
The postholder plays a critical role in the readiness of Canines. He/She is the lead in overseeing canine operations, and ensuring K9 readiness, compliance with MOI K9 Training & Evaluation Directorate and aviation security standards, and effective deployment of K9 teams to check points for screening and patrols where required. The post holder works directly for the Head of the K9 Unit in managing the daily operations, canine logistics, and closely with the K9 Training Team in ensuring that all handlers and K9s are fully trained, certified and operationally effective. He/She works with the Unit Veterinarian in overseeing canine welfare, daily nutrition and daily kenneling activities. Finally, to support the Head of K9 Unit in liaising with regulatory authorities and ensuring compliance with the MOI Directorate of Training & Evaluation with Veterinary and Technical compliance standards required for certification, through drills, exercises and evaluations.
Key Areas of Responsibility:
a) Operational Oversight :
• Supervise daily activities of K9 handlers and dogs across EDD and NDD teams.
• Plan and coordinate deployment schedules for detection operations across all checkpoints.
• Coordinate with airport security, and where necessary customs, and law enforcement for joint operations.
• Ensure compliance with safety protocols and operational standards.
• Ensure optimal rotation and rest schedules for dogs and handlers.
b) Training & Development Support :
• Coordinate schedules with the K9 Training staff for regular training sessions for EDD and NDD teams, including simulated threat scenarios.
• Work with the K9 Training Staff to evaluate performance and readiness of K9 teams.
• Implement continuous improvement strategies for detection accuracy.
• Work with the Head of K9 Unit and the K9 Training staff to implement corrective training plans and maintain certification standards.
c) Translation & Liaison Duties :
• Translate operational briefings, SOPs, incident reports, and communications between multilingual teams.
• Act as liaison and facilitate communication between international management/supervisors, local handlers, and airport authorities.
• Ensure accurate real-time interpretation during joint operations, inspections, audits and emergency responses.
d) Canine Welfare & Logistics :
• Ensure proper nutrition, rest, and psychological well-being of dogs.
• Monitor health, nutrition, and veterinary care schedules of all canine assets.
• Coordinate with procurement for replenishment and upgrades.
e) Administrative & Reporting :
• Prepare mission reports, incident logs, and performance reviews.
• Assist Head of K9 Unit in budget planning and procurement for K9 operations.
f) Compliance & Policy Enforcement & Documentation :
• Enforce SOPs are related to canine deployment, search protocols, and handler conduct.
• Ensure adherence to international standards for detection dog use.
• Monitor legal and ethical guidelines in narcotics and explosives detection.
• Ensure adherence to Iraqi Civil Aviation Authority, MOI and international K9 deployment standards.
• Maintain detailed logs of canine activity, detection results, and incident reports.
• Assist Head of K9 Unit in preparation of monthly performance summaries and submit them to SEC Headquarters.
g) Emergency Response & Incident Management :
• Lead K9 response during bomb threats, suspicious packages, or narcotics interceptions.
• Liaise with emergency services and provide translated briefings during crises.
• Document and debrief all incidents for legal and operational review.</p><p>Education
• Certifications in explosive detection, narcotics detection (essential).
• Certifications in K9 Supervisory & Training (essential).
• Canine handling & detection techniques (essential).
• Managing Safely (IOSH) or equivalent (desirable).
Experience
• Applicant should preferably have proven supervisory experience in law enforcement or military K9 Units.
• Minimum of 5-7 years in a K9 operations (EDD & NDD) role with domestic and international experience, preferably in airport or border security.
• Experience of liaising with K9 Regulatory & Training authorities.
• Experience of operating in post conflict, multicultural & low infrastructure environments.
Computer Skills
• Knowledgeable in Microsoft Office suit (user´s perspective) and able to manage other specific project/management software, provided the adequate training.
Language Skills
• Solid knowledge and command of written and spoken English (essential) and Arabic (essential).
Training Requirements
• Experience in delivery of K9 Training for EDD and/or NDD.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental, and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive, and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Organizational Context and Scope Under the general guidance of the Head, Mobility Pathways and Inclusion Division, and the direct supervision of the Protection Coordinator, the incumbent will be responsible for providing administrative and financial management support to various programs within the MPI division.</p><p>Act as the unit s primary focal point for the organization of conferences, trainings, workshops, and events, working closely with logistics and finance to ensure that programme requirements are met. Coordinate and follow up on IOM and third-party contracts, working closely with IOM HR and Stars Orbit colleagues, and coordinate and monitor the accurate and timely payment of consultants. In coordination with the RMO, support the Head of MPI in monitoring the financial aspects of all MPI projects, including overseeing expenditure, fund availability, and cash flow management. Organize and keep project files and documents in an established filing system and online platforms, ensuring data protection principles are met. Collaborate with the Supply Chain Unit to assess the impact of price changes on the overall procurement process. Determine how the price changes may affect budgets, delivery timelines, and other logistical considerations, and inform the Head of Division for future planning. Ensure coordination with Procurement and Logistics department regarding the validity of lease agreements required for the Unit s running of activities in the field. Support the MPI Project Officers in forecasting cash flows based on project activities and ensure financial expenditures and records adhere to donor agreements. Identify bottlenecks in project implementation and work with the Head of MPI Divison, Protection Coordinators, MPI Project Officers, IOM support units, and relevant Heads of Sub-Office to identify viable solutions. Monitor and track projectization for MPI staff and operations. Track commitments, precommitments, and expenditures to ensure operations align with the project budget. Support and guide program staff in the procurement, transportation, and facilitating access in all regions of the country. Collaborate with the Liaison and security team to address any access issues. Ensure information sharing, coordination, and communication within the team and with other teams and management. Perform such other duties as may be assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Education</b> Bachelor's degree in a related field from an accredited academic institution with 5 years of relevant professional experience. Completed a High School degree from an accredited academic institution with 7 years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li><b>Experience</b> Previous experiences in logistics and administration, and/or protection programming is an advantage. Experience in communicating and working with a wide range of actors, including people of culturally diverse backgrounds, government and authorities, humanitarian actors (UN agencies and NGOs). Computer literacy and skills with specific proficiency in Microsoft applications. Detail-oriented, reliable, efficient, high level of professionalism, organizational skills and ability to work under pressure and adhere to strict deadlines. Good analytical skills, strong eye for detail and accuracy.</li><li><b>Skills</b> Work prioritization and ability to multitask under tight deadlines. Strong organizational and administrative skills. Ability to work well in a team environment as well as independently. Good written and oral communication skills, effective in representation and liaison with external parties (required). Good interpersonal and problem-solving skills (required). Computer literacy (Microsoft Word and Excel) (required).</li><li><b>Languages</b> All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English, Kurdish, and Arabic is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li><b>Required Competencies</b> IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</li><li><b>Values</b> - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li><b>Core Competencies behavioural indicators Level 2</b> Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li><li><b>Managerial Competencies behavioural indicators Level 2, if with direct reports</b> Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> Monitor Agents calls and review other interactions & emails for accuracy of information and call handling standards</p> <p> Ensure that Agents are delivering a high level of customer service through the use of call driver analysis, repeat caller analysis and other data consolidation tools</p> <p> Verify that agents are providing accurate solutions to customers</p> <p> Record evaluations utilizing departmental quality monitoring forms</p> <p> Deliver coaching feedback to supervisors and/or agents on call and email performance</p> <p> Provide Supervisors and Managers with regular performance feedback on the agents</p> <p> Perform root cause analysis and report to management</p> <p> Completes assigned reports within the agreed time frames.</p> <p> Analyze all reports to identify trends and areas of development and be proactive about offering solutions.</p> <p> Participates in the design of quality monitoring forms and quality standards</p> <p> Conducting Calibration sessions with supervisors and management</p> <p> Conducting counter audits to ensure the effectiveness of processes & procedures</p> <p> Transcribing calls for management and/or legal where required</p> <p> Complete all work to the highest possible level including up to date knowledge of all programmes being evaluated.</p> <p> Facilitates customer experience alignment sessions with CC staff.</p> <p> Assisting the Quality department and other business units in continual improvement initiatives to align with best and current business practice.</p> <p> Monitor other functional teams like Social Media, Back Office... etc.</p> <p> Assist in new hired with the quality processes and procedures.</p> <p> Appropriately responding to ad-hoc requests from various business units.</p> <p> Provides positive and constructive feedback of monitored staff that could possibly be used in coaching sessions to rectify errors and prevent further inconsistencies/inefficiencies.</p> <p> Will participate in collaborations with the training team, leads and management team monthly to ensure agents are educated and prepared to be successful</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Bachelor Degree or Diploma degree</p> <p> Prior call center experience is mandated</p> <p> Customer Service Orientation </p> <p> Attention to Detail </p> <p> Process Improvement </p> <p> Effective Communication</p> <p> Proficient language skill according to CC Site demands (ArabicEnglish for Arabic regions)</p> <p> Ability to write routine reports and correspondence</p> <p> Proficient in Word, Excel and PowerPoint for presentations and reports required</p> <p> Strong written and verbal communication skills. Excellent grammar, spelling, and sentence construction</p> <p> Exceptional listening and analytical skills</p> <p> <strong>Behavioral Competencies:</strong> </p> <p> Delivering Results & Fostering Ownership</p> <p> Building Customer Value</p> <p> Networking & Influencing Collaboratively</p> <p> Leading Teams</p> <p> Driving Change.</p> <p> <strong>Technical Competencies:</strong> </p> <p> Customer Communication</p> <p> Local Language Knowledge</p> <p> Capturing the Voice of the Customer (VoC)</p> <p> Service Quality Monitoring & Compliance</p> <p> Complaint Management & Resolution</p> <p> Cross-Selling</p> <p> Internal Audit Planning & Execution</p> <p> Knowledge Base Management.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>Construction HVAC Mechanical Lead<br><br><p>"Belong, Connect, Grow, with KBR!</p><br><br><br><p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p><br><br><p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</p><br><br><br><br><p><b>Job Description:</b> HVAC Mechanical Lead – Oil & Gas / Power Projects</p><br><br><p><b>Company: </b>KBR Iraq</p><br><br><p><b>Location:</b> Majnoon Oil Field, Iraq (Rotation Alignment 28/28)</p><br><br><p><b>Nationality:</b> Iraqi Nationals Preferred</p><br><br><br><p>The HVAC Mechanical Lead is responsible for overseeing all heating, ventilation, and air‑conditioning systems across Majnoon Oil Field Projects. This role ensures safe, reliable, and compliant operation of HVAC assets in line with KBR standards, client specifications, and Iraq oil & gas regulatory requirements. The position leads a team of HVAC technicians, coordinates maintenance activities, and supports project execution for upgrades, shutdowns, and new installations.</p><br><br><br><p><b>Accountability / Expectation</b>s</p><br><br><ul><li>Lead and supervise HVAC teams, ensuring daily tasks are executed safely and efficiently.</li><li>Manage preventive, corrective, and predictive maintenance programs for all HVAC systems, including chillers, package units, split units, ventilation systems, and industrial cooling equipment.</li><li>Conduct technical troubleshooting, root‑cause analysis, and performance diagnostics on mechanical and electrical HVAC components.</li><li>Ensure compliance with KBR HSSE policies, client standards, and international codes</li><li>Review and approve HVAC work permits, job hazard analyses, and method statements.</li><li>Coordinate with Operations, Electrical, Instrumentation, and Projects teams to support field activities and shutdown planning.</li><li>Oversee contractor performance, ensuring quality workmanship and adherence to specifications.</li><li>Maintain accurate documentation: maintenance logs, equipment history, spare‑parts records, and inspection reports.</li><li>Support project engineering teams with HVAC design reviews, material requisitions, and technical evaluations.</li><li>Monitor inventory levels and ensure availability of critical spares and consumables.</li><li>Train and mentor HVAC technicians, promoting competency development and safe work practices.</li><li>Participate in incident investigations and implement corrective actions to prevent recurrence.</li><li>Ensure HVAC systems operate efficiently to support critical facilities such as control rooms, substations, accommodation units, and workshops.</li></ul><br><p><b>Education</b></p><br><br><p>Bachelor’s Degree or Diploma in Mechanical Engineering or HVAC Technology.</p><br><br><br><p><b>Experience</b> </p><br><br><p>10+ years of HVAC experience in oil & gas, petrochemical, or heavy industrial environments.</p><br><br><br><ul><li>Strong knowledge of HVAC mechanical systems, refrigeration cycles, ducting, ventilation, and industrial cooling.</li><li>Experience supervising multi‑disciplinary maintenance teams.</li><li>Proven understanding of HSSE requirements in hazardous environments.</li><li>Ability to interpret engineering drawings, P&IDs, and technical specifications.</li><li>Strong communication and leadership skills.</li></ul><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Location:</b> Erbil, Iraq / Dubai, UAE</p><p><b>Reports To:</b> Group Leadership</p><p><b>Works Closely With:</b> Group Financial Controller, Business Unit Directors, External Auditors, Banks, Investors, and Legal Advisors</p><p><b>Position Summary</b></p><p>We are seeking an experienced and strategic Group Chief Financial Officer (Group CFO) to lead the financial transformation and institutional development of a growing diversified business group with expansion ambitions across Iraq and the region.</p><p>The role is designed for a senior finance executive capable of building scalable financial structures, strengthening banking and investor relationships, and supporting the Group’s transition from a traditional operating structure into a professionally governed holding group with regional and industrial investment ambitions.</p><p>The Group CFO will play a critical role in shaping the Group’s long-term financial strategy, capital structure, treasury management, governance framework, and investment readiness, while supporting large-scale expansion initiatives, including manufacturing and industrial projects.</p><p>This position works alongside the Group Financial Controller, who oversees financial controls, reporting integrity, compliance, and operational finance management across the Group.</p><p><br></p><p><b>Key Objectives of the Role</b></p><ul><li>Build and institutionalize a scalable group finance structure </li><li>Strengthen banking confidence and strategic financial partnerships </li><li>Lead financing, capital raising, and debt structuring initiatives </li><li>Improve group-wide treasury management and cash flow visibility </li><li>Support the Group’s transition toward holding company governance </li><li>Enhance investor readiness and institutional financial reporting </li><li>Support regional growth and large-scale industrial investments </li></ul><p><br></p><p><b>Core Responsibilities</b></p><p><b>1. Group Financial Strategy</b></p><ul><li>Lead the Group’s overall financial strategy across all entities and investments </li><li>Develop long-term capital allocation plans aligned with growth objectives </li><li>Evaluate strategic investments, expansion opportunities, and industrial projects </li><li>Advise leadership on financial risk, liquidity management, and growth sustainability </li></ul><p><br></p><p><b>2. Treasury & Cash Flow Management</b></p><ul><li>Establish centralized treasury management across the Group </li><li>Optimize liquidity, working capital, and funding structures </li><li>Develop group-wide cash forecasting and liquidity planning systems </li><li>Improve capital efficiency and debt utilization strategies </li></ul><p><br></p><p><b>3. Banking & Financing</b></p><ul><li>Lead all banking relationships and financing negotiations </li><li>Structure and manage: </li><li>Corporate financing </li><li>Project finance </li><li>Trade finance facilities </li><li>Syndicated financing </li><li>Asset-backed financing </li><li>Develop financing strategies for manufacturing and industrial expansion projects </li><li>Prepare the Group for larger institutional financing relationships </li></ul><p><br></p><p><b>4. Holding Company & Governance Development</b></p><ul><li>Support the establishment and institutionalization of holding company structures in Iraq and Dubai </li><li>Develop group financial governance frameworks and policies </li><li>Implement financial best practices aligned with international institutional standards </li><li>Support board-level financial reporting and governance processes </li></ul><p><br></p><p><b>5. Financial Planning & Analysis (FP&A)</b></p><ul><li>Lead budgeting, forecasting, and financial modeling activities </li><li>Develop group KPI dashboards and executive management reporting systems </li><li>Monitor profitability, cash conversion, and operational efficiency across business units </li><li>Support data-driven strategic decision-making </li></ul><p><br></p><p><b>6. Investor & Stakeholder Relations</b></p><ul><li>Build and manage relationships with: </li><li>Banks </li><li>Financial institutions </li><li>Strategic partners </li><li>Potential investors </li><li>Prepare investor-grade presentations, financial models, and financing materials </li><li>Support due diligence, investment readiness, and strategic partnership initiatives </li></ul><p><br></p><p><b>7. Leadership & Team Development</b></p><ul><li>Build and lead a modern finance organization across the Group </li><li>Mentor finance managers and support leadership development within finance teams </li><li>Work collaboratively with the Group Financial Controller to ensure: </li><li>Financial integrity </li><li>Strong financial controls </li><li>Operational discipline </li><li>Governance compliance </li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications & Experience</b></p><ul><li>Iraqi / Kurdish and Arabic </li><li>Bachelor’s degree in Finance, Accounting, Economics, or related field (MBA or Master’s degree preferred)</li><li>Professional qualification such as CPA, ACCA, CFA, or equivalent is highly preferred</li><li>Minimum 12–15 years of progressive finance leadership experience, including senior executive or Group CFO responsibilities</li><li>Proven experience managing finance functions across multiple companies, business units, or holding structures</li><li>Strong expertise in:</li><li>Corporate finance</li><li>Treasury management</li><li>Banking relationships</li><li>Capital raising</li><li>Debt structuring</li><li>Financial planning & analysis (FP&A)</li><li>Demonstrated experience dealing with commercial banks, institutional lenders, investors, and external auditors</li><li>Experience supporting manufacturing, industrial, or large-scale investment projects is highly desirable</li><li>Strong understanding of governance frameworks, institutional finance standards, and financial controls</li><li>Experience within diversified groups or holding company environments is a strong advantage</li><li>Strong strategic thinking, leadership, negotiation, and stakeholder management capabilities</li><li>Ability to operate effectively in fast-growing and evolving business environments</li><li>Regional experience within the Middle East is preferred</li><li>Fluency in English is required; Arabic and/or Kurdish is considered an advantage</li></ul><p><br></p><p><b>Why Join This Opportunity</b></p><p>This role offers a unique opportunity to become part of a growing regional business group undergoing institutional transformation and strategic expansion into large-scale investments and industrial projects.</p><p>The successful candidate will have the opportunity to shape the Group’s long-term financial architecture, influence strategic growth decisions, and play a key leadership role in building a modern, investment-ready organization for the future.</p><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Perform troubleshooting, diagnostics, maintenance, and services on all types of military and commercial generators and HVAC systems used by the U.S. Army to include the 150kW EPP III generators.</p><p>Perform maintenance and sustainment support on 3kW to 150kW, 500 0hz generators involving installation and removal of generators from fixed and mobile locations, troubleshoots and repair alternating current (AC) systems, direct current (DC) systems, electronic control systems and other program logic controls, electrical wiring and accessories. Perform overhaul, maintenance and sustainment support on 3kW to 150kW, 500 0hz generators involving installation and removal of generators from fixed and mobile locations, troubleshoots and repair alternating current (AC) systems, direct current (DC) systems, electronic control systems and other program logic controls, electrical wiring and accessories. Troubleshoot and repair HVAC, Chillers, and Environmental Control Units some are standalone units and others are mounted on trailers and vehicles. Maintain all types of commercial power generation equipment; military spec generators and Uninterrupted Power Systems (UPS). Operate a Load bank during testing Fabricate wire harnesses and solder terminals. Some work will be in a generator shop environment, and some work will be in a field environment. Other duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bring your Generator and HVAC expertise along with a drive for innovation to GDIT.</p><p>The Generator and HVAC Mechanic must have:</p><ul><li>Education: High School diploma</li><li>Experience: BA/BS plus 2 years experience, AA/AS/plus 4 years experience, or a High School diploma and 7 years experience</li><li>Technical skills: Extensive diesel generator experience. Knowledge of generator parallel systems and switch gear. Experience with brazing copper tubing and evacuating and recharging refrigerant.</li><li>Security Clearance: Secret</li><li>Role requirements: US passport must not expire for at least 2 years, valid US driver s license, and an international driver s permit (AAA). Ability to pass CRC to deploy.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Monitoring and documenting agent communication and transactions in support of the company and departmental quality goals and initiatives. Evaluates both verbal and written customer contacts with agents. The Quality Auditor will fairly and consistently review the calls and emails of agents for accuracy and coach each agent for success in executing superior service and quality to our customers. Monitor Agents calls and review other interactions & emails for accuracy of information and call handling standards Ensure that Agents are delivering a high level of customer service through the use of call driver analysis, repeat caller analysis and other data consolidation tools Verify that agents are providing accurate solutions to customers Record evaluations utilizing departmental quality monitoring forms Deliver coaching feedback to supervisors and/or agents on call and email performance Provide Supervisors and Managers with regular performance feedback on the agents Perform root cause analysis and report to management Completes assigned reports within the agreed time frames. Analyze all reports to identify trends and areas of development and be proactive about offering solutions. Participates in the design of quality monitoring forms and quality standards Conducting Calibration sessions with supervisors and management Conducting counter audits to ensure the effectiveness of processes & procedures Transcribing calls for management and/or legal where required Complete all work to the highest possible level including up to date knowledge of all programmes being evaluated. Facilitates customer experience alignment sessions with CC staff. Assisting the Quality department and other business units in continual improvement initiatives to align with best and current business practice. Monitor other functional teams like Social Media, Back Office... etc. Assist in new hired with the quality processes and procedures. Appropriately responding to ad-hoc requests from various business units. Provides positive and constructive feedback of monitored staff that could possibly be used in coaching sessions to rectify errors and prevent further inconsistencies/inefficiencies. Will participate in collaborations with the training team, leads and management team monthly to ensure agents are educated and prepared to be successful</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor Degree or Diploma degree Prior call center experience is mandated Customer Service Orientation Attention to Detail Process Improvement Effective Communication Proficient language skill according to CC Site demands (ArabicEnglish for Arabic regions) Ability to write routine reports and correspondence Proficient in Word, Excel and PowerPoint for presentations and reports required Strong written and verbal communication skills. Excellent grammar, spelling, and sentence construction Exceptional listening and analytical skills Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Driving Change. Technical Competencies: Customer Communication Local Language Knowledge Capturing the Voice of the Customer (VoC) Service Quality Monitoring & Compliance Complaint Management & Resolution Cross-Selling Internal Audit Planning & Execution Knowledge Base Management.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration This Vacancy Notice is part of IOM s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. Organizational Context and Scope Following the end of hostilities against Islamic State in Iraq and Syria (ISIS), the return of millions of Iraqis is threatened by the lack of livelihoods, widespread destruction and the presence of uncleared debris, heavy damage to critical public infrastructure and destroyed shelter. The situation is further complicated by a fluid and complex security environment. The Transition and Recovery Division (TRD) within International Organization for Migration (IOM) Iraq works to remove the initial obstacles to Internally Displaced Persons (IDPs) return in Iraq s post-conflict areas and lay the foundation for longer-term recovery, economic development and reconstruction in general. Under the overall supervision of the Head, TRD in Baghdad, the direct supervision of the Senior Operations Coordinator (Return & Recovery) in Erbil` and in coordination with relevant units in IOM Iraq, the Programme Officer (Cash Based Interventions (CBI)) will have the overall responsibility for the development and maintenance of IOM Iraq's cash-based assistance systems and portfolio. Advise the technical units, Regional Coordinators and divisions on integrating CBIs into operational plans and strategies to efficiently meet programme objectives, liaising with technical sectors. Establish and maintain a network of strategic partnerships (e.g. Government agencies, United Nations (UN) partners, international non-governmental organizations (INGOs), research institutions, private sector entities) to ensure complementarity in the assessment, design and implementation of CBIs. Use this information to help select and design optimal solutions for IOM Case Based Interventions. Overall day to day oversight and management of all cash and voucher transfers planned under IOM operations in Iraq, including facilitating implementation and monitoring of CBI based programmes at the Area/Sub-Office level. Liaise closely with other IOM division at the Country office (CO) level who have direct responsibilities for elements of the operational management of CBI delivery to beneficiary level e.g. logistics, Finance, Procurement and Information Technology (IT). Advise supervisor of any bottlenecks that may impede the timely delivery of CBI to beneficiaries and take action to resolve problems. Facilitate and support communication and discussions, and ensure an adequate level of coordination, between relevant IOM CO divisions, and financial service providers, who may be contractually engaged for the management and delivery of CBIs to beneficiaries, and review any contractual arrangements made. Liaise closely with relevant government authorities, UN agencies and non-governmental organizations (NGOs) engaged in CBI activities, keeping them fully informed of the status of IOM activities in this regard. Participate in national level dialogue and technical coordination forums with donors and other stakeholders on cash, vouchers and other CBIs. Periodically review the appropriateness for CBI responses in accordance with the current concept of operations for IOM CBI, specifically for transition and recovery activities. Choices of transfer modality for any intervention, including business support packages, training allowances, student transportation, etc. need to be fully justified on the basis of overall cost-effectiveness. Draw up plans for timely delivery of CBIs in coordination with government, NGO and UN partners, donors, and commercially contracted companies, and monitor their implementation. Closely coordinate with the M&E section within the Unit and the M&E Unit of the CO, to ensure that relevant output and outcome indicators for CBI are systematically being collected and analysed in a manner that will help the CO determine efficiency and effectiveness of CBI delivery as well as the appropriateness of the transfer modality choice. Undertake visits to view project sites and meet beneficiaries in order to ensure that progress is made in the achievement of project objectives. Advise IOM CO, Area/Sub-Offices and IOM partners on risk management for CBI based programme implementation. Ensure, in coordination with other operational IOM units, adherence of Government, NGO, and commercial partners to all operational and reporting obligations as stipulated in any Letters of Agreement or contracts and that reports required for IOM are accurate and provided as scheduled. Prepare periodic and ad hoc reports on IOM s CBI based activities in Iraq, including proposals for operational improvements and potential scope for IOM s CBI programming. Ensure compliance with IOM s policies and procedures for CBI based programming. Supervise other programme staff involved in the planning and management of CBI transfers and provide training and technical guidance in their work. Perform such other related duties as may be assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications and Experience</h2><ul><li>Master's degree in Economics, Social Sciences, Political Science or a related field from an accredited academic institution with five years of relevant professional experience; or, University degree in the above fields with seven years of relevant professional experience.</li></ul><h2>Experience</h2><ul><li>Experience working in the field, with at least three years of international experience in programming in Cash Based Interventions;</li><li>Experience with sectoral CBIs (shelter, health, nutrition, food security, WASH, livelihoods, education, etc.); and,</li><li>Experience in liaising with governmental authorities, other national/international institutions and NGOs and building effective partnerships with private sector.</li></ul><h2>Skills</h2><ul><li>Excellent knowledge of CBIs in humanitarian emergencies and/or early recovery contexts, throughout the project cycle;</li><li>Knowledge and understanding of key developments and actors within the humanitarian area;</li><li>Work experience in the Middle East and Northern Africa region advantageous; and,</li><li>Proven ability to supervise, train and direct staff and operations in transitional contexts.</li></ul><h2>Languages</h2><ul><li>For this position, fluency in English is required (oral and written).</li><li>Working knowledge of Arabic and another official UN language (Chinese, French, Russian, and Spanish) is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><ul><li>IOM s competency framework can be found at this link .</li><li>Competencies will be assessed during the selection process.</li></ul><h2>Values</h2><ul><li>- all IOM staff members must abide by and demonstrate these five values:</li><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2</h2><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <p> <strong>Introduction</strong> </p> <p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p> <p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p> <p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration </p> <p>This Vacancy Notice is part of IOM s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. </p> <p> </p> <p> <strong>Organizational Context and Scope</strong> </p> <p>International Organization for Migration (IOM) is a leading actor in efforts to resolve internal displacement in Iraq, supporting both government and Internally Displaced Persons (IDPs) to overcome barriers to the attainment of Durable Solutions.</p> <p>The Transition and Recovery Division (TRD) within IOM Iraq Country Office works to remove the initial obstacles preventing the IDPs to return to Iraq s post-conflict areas and lay the foundation for longer-term recovery, economic development and reconstruction more broadly. Return and Recovery Units (RRU s) engagement includes activities related to data and research, leadership of coordination and strategy development mechanisms and field-level activities such as housing, livelihoods, basic services rehabilitation, social cohesion and other activities.</p> <p>Under the overall supervision of the Head, Transition and Recovery Division (TRD), the direct supervision of the Senior Programme Coordinator (Durable Solutions and Community Engagement), and in coordination with relevant units in Iraq Country Office (CO), the Programme Coordinator (Durable Solutions) will be responsible for supporting the effective implementation of RRU s activities related to durable solutions operations and inclusive community programming.</p> </div> <div> <p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li> <p>Master s degree in Political or Social Sciences, Development Studies, Human Rights, International Relations, Law or a related field from an accredited academic institution with five years of relevant professional experience; or,</p> </li> <li> <p>University degree in the above fields with seven years of relevant professional experience.<br> </p> </li> </ul> <p> <strong>Experience</strong> </p> <ul> <li> <p>Minimum five years of relevant international experience in Management, Community Engagement, Stabilization, Peacebuilding, Return, Recovery and Reintegration; </p> </li> <li> <p>Experience at the international level with specialized international organizations (UN agencies, international organizations, and specialized international NGOs), preferably in early recovery and stabilization, assistance to IDPs and refugees, and humanitarian assistance in the Middle East and/or North Africa; </p> </li> <li> <p>Experience working directly with displaced populations, particularly in conflict settings and in protracted displacement situations; particularly the socio-economic reintegration of returnees or other groups; and,</p> </li> <li> <p>Experience working in conflict and post conflict settings. <br> </p> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li> <p>Familiarity with programmatic issues surrounding relief to recovery transition, including good understanding of early recovery principles; </p> </li> <li> <p>Familiarity with the Iraqi context or similar contexts is an advantage; and, </p> </li> <li> <p>Familiarity with programmatic issues surrounding relief to recovery transition, including good understanding of early recovery principles. <br> </p> </li> </ul> <p> <strong>Languages</strong> </p> <p>For this position, fluency in English is required (oral and written).</p> <p>Working knowledge Arabic, French and/or Spanish is an advantage. </p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p> <p> <strong>Required Competencies</strong> </p> <p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p> <p> <strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:</p> <ul> <li> <strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li> <li> <strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li> <li> <strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li> <li> <strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li> <li> <strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li> </ul> <p> </p> <p> <strong>Core Competencies</strong> behavioural indicators Level 2</p> <ul> <li> <strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li> <li> <strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li> <li><br></li></ul></div><ol><li> </li> </ol></div></section>