Call Center Jobs - Basra Iraq
6 Jobs Found
Iraq - Basra
<p><h4>Belong, connect, grow, with KBR!</h4>
<p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p>
<p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p>
<h4>Position status</h4>
<p>Local</p>
<h4>Position reports to</h4>
<p>IT DC Manager</p>
<h4>Department</h4>
<p>IT</p>
<h4>Rotation pattern</h4>
<p>14/14</p>
<h4>Job purpose</h4>
<p>The Datacenter, Cloud & NetBackup Supervisor is responsible for supervising, administering, supporting, and optimizing data center infrastructure, private and hybrid cloud services, systems platforms, virtualization, enterprise storage, Veritas NetBackup, replication, and disaster recovery services.</p>
<p>The role ensures that data center, cloud, systems, and backup services remain secure, available, scalable, recoverable, and compliant with business continuity requirements, while leading operational improvements, technical documentation, and coordination with vendors and internal teams.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Supervise daily data center operations, including servers, racks, power and UPS coordination, cooling, hardware health, asset lifecycle, monitoring, and infrastructure availability.</li>
<li>Administer and support Huawei Cloud Stack services, ManageOne, FusionCompute, resource pools, tenants or projects, compute, storage, virtual networking, identity and access, and platform health.</li>
<li>Manage VMware vSphere, vCenter, ESXi, clusters, templates, high availability, DRS, lifecycle updates, and virtual machine provisioning or decommissioning.</li>
<li>Administer Windows Server and Linux systems, Active Directory, DNS, DHCP, Group Policy, patching, hardening, file services, and integration with monitoring and service management platforms.</li>
<li>Manage Veritas NetBackup operations, including master and media servers, clients or agents, policies, schedules, storage units, retention, catalog protection, backup job monitoring, and failure resolution.</li>
<li>Administer enterprise storage platforms, SAN or NAS connectivity, datastores, multipathing, allocation, performance, capacity planning, and integration with virtualization and backup services.</li>
<li>Lead backup, restore, replication, and disaster recovery activities; conduct scheduled recovery tests against approved RPO and RTO targets and maintain evidence of successful recoverability.</li>
<li>Troubleshoot complex infrastructure incidents, analyze logs and alerts, perform root-cause analysis, coordinate corrective actions, manage changes, and maintain complete technical documentation and SOPs.</li>
</ul>
<h4>Qualifications, training & certifications</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Network Engineering, or a related discipline.</li>
<li>At least one current professional certification in data center, cloud, virtualization, systems, storage, or enterprise backup technologies is required.</li>
<li>Veritas NetBackup certification or equivalent enterprise backup and recovery certification is strongly preferred.</li>
<li>Huawei HCIA-Cloud Computing or HCIP-Cloud Computing, together with Huawei Cloud Stack training, is strongly preferred.</li>
<li>VMware Certified Professional - VCF Administrator or VVF Administrator is strongly preferred.</li>
<li>Microsoft Certified: Windows Server Hybrid Administrator Associate or Azure Administrator Associate (AZ-104) is preferred for systems and hybrid cloud responsibilities.</li>
<li>Cisco Certified Network Associate (CCNA) or equivalent networking certification is preferred.</li>
<li>ITIL Foundation (current version) is preferred.</li>
<li>Strong knowledge of data center operations, virtualization, storage, NetBackup, DR, Windows and Linux systems, networking, security, and scripting.</li>
<li>Strong professional communication, analytical troubleshooting, technical leadership, architecture documentation, and reporting skills.</li>
<li>Ability to supervise engineers and technicians, prioritize operational work, support critical incidents, and coordinate effectively with vendors and internal stakeholders.</li>
</ul>
<h4>Experience</h4>
<ul>
<li>7-10 years of professional experience in data center, cloud, virtualization, systems, enterprise backup, or infrastructure operations roles, including hands-on administration and support responsibilities.</li>
<li>Minimum 4-6 years of hands-on experience with Huawei Cloud Stack, VMware, Windows or Linux systems, enterprise storage, Veritas NetBackup, replication, restore, and disaster recovery operations; supervisory or lead experience is preferred.</li>
</ul>
<h4>Language proficiency, computer and software skills</h4>
<p><strong>Core platforms and tools:</strong><br>
Huawei Cloud Stack, ManageOne, FusionCompute, VMware vSphere, vCenter, ESXi, VCF or VVF<br>
Veritas NetBackup, Windows Server, Linux, Active Directory, DNS, DHCP, GPO, SAN/NAS storage, replication, and DR tools<br>
PowerShell, PowerCLI, Python, monitoring tools, ITSM platforms, backup reporting, capacity and performance dashboards<br>
English - upper intermediate or above (verbal and written)</p>
<h4>Skills</h4>
<ul>
<li>Strong supervisory capability across data center, cloud, systems, virtualization, storage, and backup services, with strong availability, recoverability, and security awareness.</li>
<li>Ability to manage incidents, problems, changes, risks, capacity, lifecycle activities, and service improvement actions within agreed service levels.</li>
<li>Advanced troubleshooting and recovery mindset, with practical experience in backup validation, restore testing, platform health checks, and operational risk reduction.</li>
<li>Strong organization, documentation, reporting, vendor coordination, and readiness to support critical incidents, migrations, upgrades, and disaster recovery activities.</li>
</ul></p><p></p>
Iraq - Basra
<p><h4>Belong, connect, grow, with KBR!</h4>
<p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p>
<p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p>
<h4>Position status</h4>
<p>Local</p>
<h4>Position reports to</h4>
<p>IT DC Manager</p>
<h4>Department</h4>
<p>IT</p>
<h4>Rotation pattern</h4>
<p>14/14</p>
<h4>Job purpose</h4>
<p>The Datacenter, Cloud & NetBackup Supervisor is responsible for supervising, administering, supporting, and optimizing data center infrastructure, private and hybrid cloud services, systems platforms, virtualization, enterprise storage, Veritas NetBackup, replication, and disaster recovery services.</p>
<p>The role ensures that data center, cloud, systems, and backup services remain secure, available, scalable, recoverable, and compliant with business continuity requirements, while leading operational improvements, technical documentation, and coordination with vendors and internal teams.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Supervise daily data center operations, including servers, racks, power and UPS coordination, cooling, hardware health, asset lifecycle, monitoring, and infrastructure availability.</li>
<li>Administer and support Huawei Cloud Stack services, ManageOne, FusionCompute, resource pools, tenants or projects, compute, storage, virtual networking, identity and access, and platform health.</li>
<li>Manage VMware vSphere, vCenter, ESXi, clusters, templates, high availability, DRS, lifecycle updates, and virtual machine provisioning or decommissioning.</li>
<li>Administer Windows Server and Linux systems, Active Directory, DNS, DHCP, Group Policy, patching, hardening, file services, and integration with monitoring and service management platforms.</li>
<li>Manage Veritas NetBackup operations, including master and media servers, clients or agents, policies, schedules, storage units, retention, catalog protection, backup job monitoring, and failure resolution.</li>
<li>Administer enterprise storage platforms, SAN or NAS connectivity, datastores, multipathing, allocation, performance, capacity planning, and integration with virtualization and backup services.</li>
<li>Lead backup, restore, replication, and disaster recovery activities; conduct scheduled recovery tests against approved RPO and RTO targets and maintain evidence of successful recoverability.</li>
<li>Troubleshoot complex infrastructure incidents, analyze logs and alerts, perform root-cause analysis, coordinate corrective actions, manage changes, and maintain complete technical documentation and SOPs.</li>
</ul>
<h4>Qualifications, training & certifications</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Network Engineering, or a related discipline.</li>
<li>At least one current professional certification in data center, cloud, virtualization, systems, storage, or enterprise backup technologies is required.</li>
<li>Veritas NetBackup certification or equivalent enterprise backup and recovery certification is strongly preferred.</li>
<li>Huawei HCIA-Cloud Computing or HCIP-Cloud Computing, together with Huawei Cloud Stack training, is strongly preferred.</li>
<li>VMware Certified Professional - VCF Administrator or VVF Administrator is strongly preferred.</li>
<li>Microsoft Certified: Windows Server Hybrid Administrator Associate or Azure Administrator Associate (AZ-104) is preferred for systems and hybrid cloud responsibilities.</li>
<li>Cisco Certified Network Associate (CCNA) or equivalent networking certification is preferred.</li>
<li>ITIL Foundation (current version) is preferred.</li>
<li>Strong knowledge of data center operations, virtualization, storage, NetBackup, DR, Windows and Linux systems, networking, security, and scripting.</li>
<li>Strong professional communication, analytical troubleshooting, technical leadership, architecture documentation, and reporting skills.</li>
<li>Ability to supervise engineers and technicians, prioritize operational work, support critical incidents, and coordinate effectively with vendors and internal stakeholders.</li>
</ul>
<h4>Experience</h4>
<ul>
<li>7-10 years of professional experience in data center, cloud, virtualization, systems, enterprise backup, or infrastructure operations roles, including hands-on administration and support responsibilities.</li>
<li>Minimum 4-6 years of hands-on experience with Huawei Cloud Stack, VMware, Windows or Linux systems, enterprise storage, Veritas NetBackup, replication, restore, and disaster recovery operations; supervisory or lead experience is preferred.</li>
</ul>
<h4>Language proficiency, computer and software skills</h4>
<p><strong>Core platforms and tools:</strong><br>
Huawei Cloud Stack, ManageOne, FusionCompute, VMware vSphere, vCenter, ESXi, VCF or VVF<br>
Veritas NetBackup, Windows Server, Linux, Active Directory, DNS, DHCP, GPO, SAN/NAS storage, replication, and DR tools<br>
PowerShell, PowerCLI, Python, monitoring tools, ITSM platforms, backup reporting, capacity and performance dashboards<br>
English - upper intermediate or above (verbal and written)</p>
<h4>Skills</h4>
<ul>
<li>Strong supervisory capability across data center, cloud, systems, virtualization, storage, and backup services, with strong availability, recoverability, and security awareness.</li>
<li>Ability to manage incidents, problems, changes, risks, capacity, lifecycle activities, and service improvement actions within agreed service levels.</li>
<li>Advanced troubleshooting and recovery mindset, with practical experience in backup validation, restore testing, platform health checks, and operational risk reduction.</li>
<li>Strong organization, documentation, reporting, vendor coordination, and readiness to support critical incidents, migrations, upgrades, and disaster recovery activities.</li>
</ul></p><p></p>
Iraq - Basra
<p><h4>Belong, connect, grow, with KBR!</h4>
<p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p>
<p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p>
<h4>Job purpose</h4>
<p>The IT HCS & VMware Platform Supervisor is responsible for supervising the operation, administration, governance, and continuous improvement of the Huawei Cloud Stack (HCS) platform and related private or hybrid cloud services across the IT data center environment.</p>
<p>The role leads HCS platform support activities to ensure secure, available, scalable, and recoverable cloud services, while coordinating with infrastructure, network, security, application, vendor, and service management teams to meet business continuity and operational requirements.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Supervise daily administration of Huawei Cloud Stack services including ManageOne, FusionCompute, resource pools, projects or tenants, compute, storage, virtual networking, identity and access, monitoring, and platform health.</li>
<li>Lead and guide platform engineers and support teams in incident handling, service requests, change implementation, preventive maintenance, lifecycle upgrades, and compliance with approved procedures.</li>
<li>Monitor HCS capacity, utilization, performance, availability, licensing, quotas, and service levels; prepare forecasts and implement optimization plans for efficient resource usage.</li>
<li>Oversee integration of HCS with VMware platforms, enterprise storage, SAN or NAS connectivity, backup systems, Active Directory, DNS, networking, security, monitoring, and IT service management tools.</li>
<li>Ensure backup, replication, snapshot, restore, and disaster recovery processes are properly configured and tested; coordinate recovery exercises against approved RPO and RTO targets.</li>
<li>Review and approve technical change plans, method statements, risk assessments, rollback plans, patching activities, configuration baselines, and security hardening requirements.</li>
<li>Troubleshoot and supervise resolution of complex platform incidents by analyzing logs, alerts, performance data, and root causes; coordinate corrective actions with Huawei, vendors, and internal teams.</li>
<li>Maintain platform documentation, architecture diagrams, runbooks, SOPs, asset records, KPI reports, and continuous improvement actions; promote automation using PowerShell, PowerCLI, Python, APIs, or approved orchestration tools.</li>
</ul>
<h4>Qualifications, training & certifications</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Network Engineering, or a related discipline.</li>
<li>At least one current professional certification in cloud computing, virtualization, systems infrastructure, storage, backup, or IT service management is required.</li>
<li>Huawei HCIP-Cloud Computing, HCIP-Cloud Service, or equivalent Huawei Cloud Stack professional certification is strongly preferred; HCIE-Cloud Computing is an advantage.</li>
<li>Huawei Cloud Stack administration, ManageOne, FusionCompute, FusionStorage, or HCS operations training is strongly preferred.</li>
<li>VMware Certified Professional - VCF Administrator, VVF Administrator, or Data Center Virtualization certification is preferred.</li>
<li>Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305 path) is an advantage for hybrid cloud responsibilities.</li>
<li>Cisco Certified Network Associate (CCNA) or equivalent networking certification is preferred.</li>
<li>ITIL Foundation (current version) is preferred; service management, change management, or project coordination training is an advantage.</li>
<li>Veeam Certified Engineer Plus (VMCE+) or an equivalent enterprise backup and recovery certification is an advantage.</li>
<li>Strong knowledge of HCS operations, virtualization, storage, backup, disaster recovery, Windows and Linux systems, networking, security, monitoring, and automation scripting.</li>
<li>Strong leadership, professional communication, analytical troubleshooting, technical reporting, architecture documentation, and stakeholder coordination skills.</li>
</ul>
<h4>Experience</h4>
<ul>
<li>7-10 years of professional experience in cloud, virtualization, systems, data center, or enterprise infrastructure operations.</li>
<li>Minimum 4-6 years of hands-on experience with Huawei Cloud Stack, ManageOne, FusionCompute, VMware, enterprise storage, backup, replication, and disaster recovery operations, including at least 2-3 years in a lead or supervisory role.</li>
</ul>
<h4>Language proficiency, computer and software skills</h4>
<p>Core platforms and tools:</p>
<ul>
<li>Huawei Cloud Stack, ManageOne, FusionCompute, FusionStorage, and HCS monitoring tools</li>
<li>VMware vSphere, vCenter, ESXi, VCF or VVF, templates, clusters, HA and DRS</li>
<li>SAN/NAS storage, backup and replication tools, PowerShell, PowerCLI, Python, APIs, monitoring platforms, and ITSM ticketing tools</li>
<li>English - upper intermediate or above (verbal and written)</li>
</ul>
<h4>Skills</h4>
<ul>
<li>Strong leadership and supervisory capability across HCS platform operations, incident response, change delivery, vendor coordination, and team workload management.</li>
<li>Advanced troubleshooting across HCS, virtualization, storage, backup, networking, security, and infrastructure services, with strong availability and risk awareness.</li>
<li>Ability to manage incidents, problems, changes, risks, capacity, lifecycle activities, audit findings, and service improvement plans within agreed service levels.</li>
<li>Strong documentation, reporting, automation, governance, and communication skills with readiness to support critical incidents, migrations, upgrades, and recovery activities.</li>
</ul></p><p></p>
Iraq - Basra
<p><h4>Belong, connect, grow, with KBR!</h4>
<p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p>
<p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p>
<h4>Job purpose</h4>
<p>The IT HCS & VMware Platform Supervisor is responsible for supervising the operation, administration, governance, and continuous improvement of the Huawei Cloud Stack (HCS) platform and related private or hybrid cloud services across the IT data center environment.</p>
<p>The role leads HCS platform support activities to ensure secure, available, scalable, and recoverable cloud services, while coordinating with infrastructure, network, security, application, vendor, and service management teams to meet business continuity and operational requirements.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Supervise daily administration of Huawei Cloud Stack services including ManageOne, FusionCompute, resource pools, projects or tenants, compute, storage, virtual networking, identity and access, monitoring, and platform health.</li>
<li>Lead and guide platform engineers and support teams in incident handling, service requests, change implementation, preventive maintenance, lifecycle upgrades, and compliance with approved procedures.</li>
<li>Monitor HCS capacity, utilization, performance, availability, licensing, quotas, and service levels; prepare forecasts and implement optimization plans for efficient resource usage.</li>
<li>Oversee integration of HCS with VMware platforms, enterprise storage, SAN or NAS connectivity, backup systems, Active Directory, DNS, networking, security, monitoring, and IT service management tools.</li>
<li>Ensure backup, replication, snapshot, restore, and disaster recovery processes are properly configured and tested; coordinate recovery exercises against approved RPO and RTO targets.</li>
<li>Review and approve technical change plans, method statements, risk assessments, rollback plans, patching activities, configuration baselines, and security hardening requirements.</li>
<li>Troubleshoot and supervise resolution of complex platform incidents by analyzing logs, alerts, performance data, and root causes; coordinate corrective actions with Huawei, vendors, and internal teams.</li>
<li>Maintain platform documentation, architecture diagrams, runbooks, SOPs, asset records, KPI reports, and continuous improvement actions; promote automation using PowerShell, PowerCLI, Python, APIs, or approved orchestration tools.</li>
</ul>
<h4>Qualifications, training & certifications</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Network Engineering, or a related discipline.</li>
<li>At least one current professional certification in cloud computing, virtualization, systems infrastructure, storage, backup, or IT service management is required.</li>
<li>Huawei HCIP-Cloud Computing, HCIP-Cloud Service, or equivalent Huawei Cloud Stack professional certification is strongly preferred; HCIE-Cloud Computing is an advantage.</li>
<li>Huawei Cloud Stack administration, ManageOne, FusionCompute, FusionStorage, or HCS operations training is strongly preferred.</li>
<li>VMware Certified Professional - VCF Administrator, VVF Administrator, or Data Center Virtualization certification is preferred.</li>
<li>Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305 path) is an advantage for hybrid cloud responsibilities.</li>
<li>Cisco Certified Network Associate (CCNA) or equivalent networking certification is preferred.</li>
<li>ITIL Foundation (current version) is preferred; service management, change management, or project coordination training is an advantage.</li>
<li>Veeam Certified Engineer Plus (VMCE+) or an equivalent enterprise backup and recovery certification is an advantage.</li>
<li>Strong knowledge of HCS operations, virtualization, storage, backup, disaster recovery, Windows and Linux systems, networking, security, monitoring, and automation scripting.</li>
<li>Strong leadership, professional communication, analytical troubleshooting, technical reporting, architecture documentation, and stakeholder coordination skills.</li>
</ul>
<h4>Experience</h4>
<ul>
<li>7-10 years of professional experience in cloud, virtualization, systems, data center, or enterprise infrastructure operations.</li>
<li>Minimum 4-6 years of hands-on experience with Huawei Cloud Stack, ManageOne, FusionCompute, VMware, enterprise storage, backup, replication, and disaster recovery operations, including at least 2-3 years in a lead or supervisory role.</li>
</ul>
<h4>Language proficiency, computer and software skills</h4>
<p>Core platforms and tools:</p>
<ul>
<li>Huawei Cloud Stack, ManageOne, FusionCompute, FusionStorage, and HCS monitoring tools</li>
<li>VMware vSphere, vCenter, ESXi, VCF or VVF, templates, clusters, HA and DRS</li>
<li>SAN/NAS storage, backup and replication tools, PowerShell, PowerCLI, Python, APIs, monitoring platforms, and ITSM ticketing tools</li>
<li>English - upper intermediate or above (verbal and written)</li>
</ul>
<h4>Skills</h4>
<ul>
<li>Strong leadership and supervisory capability across HCS platform operations, incident response, change delivery, vendor coordination, and team workload management.</li>
<li>Advanced troubleshooting across HCS, virtualization, storage, backup, networking, security, and infrastructure services, with strong availability and risk awareness.</li>
<li>Ability to manage incidents, problems, changes, risks, capacity, lifecycle activities, audit findings, and service improvement plans within agreed service levels.</li>
<li>Strong documentation, reporting, automation, governance, and communication skills with readiness to support critical incidents, migrations, upgrades, and recovery activities.</li>
</ul></p><p></p>
Iraq - Basra
<p><h4>Division</h4>
<p>CSSP (Ratawi Hub – Iraq)</p>
<p><strong>Direction:</strong> IM</p>
<p><strong>Situation in organization</strong><br>
Within the Project Organization, the Lead Interface Engineer reports to the Interface Manager.</p>
<p><strong>Job location(s):</strong> CPP Office (Abu Dhabi, UAE) during detailed engineering phase / site (Iraq) during construction phase.</p>
<h4>Job dimensions</h4>
<p>The Lead Interface Engineer shall assist the Interface Manager on the following:</p>
<ul>
<li>Take care of the overall management of interface and data changes between stakeholders of the Common Seawater Supply Project, and provide advice on any schedule and commercial issues arising from such interfaces and changes.</li>
<li>Ensure that interface management procedures are in place and that EPC and other contractors implement the required interface management system throughout the project duration.</li>
</ul>
<p>The Lead Interface Engineer is anticipated to start early 2026 and will be based in Abu Dhabi (UAE).</p>
<h4>Activities</h4>
<p>The job holder shall assist the Interfaces Manager:</p>
<ul>
<li>With the support of the Project Management Consultant, define, implement and maintain the methodology/procedure to be applied and the corresponding database to be created, to ensure a clear and accurate identification and management of interfaces. This procedure will be as efficient and simple as possible and will be used throughout the life of the project and shall be applied by the different entities/contractors.</li>
<li>Management of interface and change data between parties, monitor and control interface and change issues, in order to resolve interface and change issues in a timely and organised manner according to the project interface and change control procedures.</li>
<li>Attend major interface meetings, internal and external with other entities of CSSP Project, contractor representatives, vendors, TotalEnergies specialists, partner’s experts, etc. Lead interface and other technical meetings as required.</li>
<li>Ensure that HSE requirements are systematically considered all along the interface management process and in particular that interfaces are properly addressed during HAZID/HAZOP/PTR project audits.</li>
<li>Consolidate and advise the Project Director and Technical and Project Control Managers of any risks, especially schedule and commercial issues arising from interfaces and changes. Shall be the coordinator of the Management of Change, providing the justification through all disciplines of the change. Ensure complete documentation of all changes, and communication of these in compliance with the processes agreed with BOC and regulatory authorities.</li>
<li>Prepare technical papers to support management positions for clarifications or decisions with regulatory authorities of host countries, other entities or partners.</li>
<li>Ensure that EPC Contractor implements required interface management system and resources and monitor throughout the project duration that EPC Contractor honours its responsibilities as defined in the project interface procedure.</li>
<li>Ensure the implementation of interface changes/optimisations resulting from negotiations of the external interfaces.</li>
<li>Together with Project Management Consultant, ensure design consistency and continuity throughout the facilities.</li>
<li>Avoid change orders and delays caused by interface issues; ensure timely follow-up of interface issues.</li>
<li>Assist the Project Management Consultant, prior to and during construction phase, by anticipating operational interfaces with other parties (clashes or conflicting program).</li>
<li>In case of SIMOPS (phased delivery of the plant): propose solutions and participate in definition and resolution.</li>
</ul>
<h4>Context and environment</h4>
<p>Basrah Oil Company (BOC) is undertaking the Seawater Treatment Facilities (STF) project to provide treated seawater to the oil fields in southern Iraq (for injection). The STF will be located on the west side of the Khor Al Zubair, upstream of the port of Umm Qasr and will have the following key components:</p>
<ul>
<li>Site development and non-process facilities.</li>
<li>Ancillaries and buildings.</li>
<li>Seawater intake and outfall structures.</li>
<li>Material off-loading facility.</li>
<li>Seawater clarification, filtration and deoxygenating processes.</li>
<li>Chemical addition systems.</li>
<li>Shipping pumps.</li>
<li>Power generation.</li>
<li>Utilities.</li>
</ul>
<p>FEED was completed (June 2016) with Phase 1 capacity of 7.5 million barrels of water per day (MMBWPD) of treated seawater, with a subsequent Phase 2 of 5 MMBWPD for a total buildout capacity of 12.5 MMBWPD. The project was placed on hold upon the completion of FEED.</p>
<p>In 2018 BOC launched a call for tender on the FEED, but instructed bidders to reduce capacity to 5.0 MMBWPD, with provision for a future addition of 2.5 MMBWPD for a total build-out phase of 7.5 MMBWPD.</p>
<h4>Accountabilities</h4>
<p>Accountable for the interfaces and management of change (MoC), being internal (between units, disciplines, PMT, One Tech and specialists) or external (between other CSSP projects, contractors, company, etc.). The job holder coordinates all interface and MoC matters, protecting the WI Project and company’s position with regards to all external interfaces and to internal interfaces between contractors, and ensuring that changes are evaluated and executed for the overall benefit of the project.</p>
<p>Accordingly, the job holder shall make the necessary coordination between all involved contractors/parties and company teams and implement an agreed interface management procedure and methodology. He/she shall ensure the proper and timely follow-up and resolution of interface issues between the various involved parties documents. He/she must support the Interface Manager to ensure full control of the Management of Change process, and shall document all the changes, taking care to perform a full review with various disciplines with project aspects to justify or reject the change.</p>
<p>A key aspect of interface coordination is the ability to effectively communicate, across all involved parties, all details related to an interface, including requirements, technical specifications, and potential issues. It is important that the communication channel is promptly established, the proper information is exchanged, and all involved parties acknowledge that they fully understand the interface requirements.</p>
<p>The nature of the development might call for a “staged” delivery of the facilities. Simultaneous activities between construction activities and operations activities can occur to meet the agreed schedule.</p>
<h4>Qualification</h4>
<ul>
<li>Degree in engineering.</li>
</ul>
<h4>Experience</h4>
<ul>
<li>15 years of relevant experience in industrial projects.</li>
<li>A sound multi-discipline technical background complemented by a sound knowledge on onshore surveys campaigns and civil works experience.</li>
<li>Very good communication and interpersonal skills and capacity to work in a “transverse” organisation.</li>
<li>Mastering English is a must, knowledge of French and Arabic is a plus.</li>
</ul></p><p></p>
Iraq - Basra
<p><h4>Division</h4>
<p>CSSP (Ratawi Hub – Iraq)</p>
<p><strong>Direction:</strong> IM</p>
<p><strong>Situation in organization</strong><br>
Within the Project Organization, the Lead Interface Engineer reports to the Interface Manager.</p>
<p><strong>Job location(s):</strong> CPP Office (Abu Dhabi, UAE) during detailed engineering phase / site (Iraq) during construction phase.</p>
<h4>Job dimensions</h4>
<p>The Lead Interface Engineer shall assist the Interface Manager on the following:</p>
<ul>
<li>Take care of the overall management of interface and data changes between stakeholders of the Common Seawater Supply Project, and provide advice on any schedule and commercial issues arising from such interfaces and changes.</li>
<li>Ensure that interface management procedures are in place and that EPC and other contractors implement the required interface management system throughout the project duration.</li>
</ul>
<p>The Lead Interface Engineer is anticipated to start early 2026 and will be based in Abu Dhabi (UAE).</p>
<h4>Activities</h4>
<p>The job holder shall assist the Interfaces Manager:</p>
<ul>
<li>With the support of the Project Management Consultant, define, implement and maintain the methodology/procedure to be applied and the corresponding database to be created, to ensure a clear and accurate identification and management of interfaces. This procedure will be as efficient and simple as possible and will be used throughout the life of the project and shall be applied by the different entities/contractors.</li>
<li>Management of interface and change data between parties, monitor and control interface and change issues, in order to resolve interface and change issues in a timely and organised manner according to the project interface and change control procedures.</li>
<li>Attend major interface meetings, internal and external with other entities of CSSP Project, contractor representatives, vendors, TotalEnergies specialists, partner’s experts, etc. Lead interface and other technical meetings as required.</li>
<li>Ensure that HSE requirements are systematically considered all along the interface management process and in particular that interfaces are properly addressed during HAZID/HAZOP/PTR project audits.</li>
<li>Consolidate and advise the Project Director and Technical and Project Control Managers of any risks, especially schedule and commercial issues arising from interfaces and changes. Shall be the coordinator of the Management of Change, providing the justification through all disciplines of the change. Ensure complete documentation of all changes, and communication of these in compliance with the processes agreed with BOC and regulatory authorities.</li>
<li>Prepare technical papers to support management positions for clarifications or decisions with regulatory authorities of host countries, other entities or partners.</li>
<li>Ensure that EPC Contractor implements required interface management system and resources and monitor throughout the project duration that EPC Contractor honours its responsibilities as defined in the project interface procedure.</li>
<li>Ensure the implementation of interface changes/optimisations resulting from negotiations of the external interfaces.</li>
<li>Together with Project Management Consultant, ensure design consistency and continuity throughout the facilities.</li>
<li>Avoid change orders and delays caused by interface issues; ensure timely follow-up of interface issues.</li>
<li>Assist the Project Management Consultant, prior to and during construction phase, by anticipating operational interfaces with other parties (clashes or conflicting program).</li>
<li>In case of SIMOPS (phased delivery of the plant): propose solutions and participate in definition and resolution.</li>
</ul>
<h4>Context and environment</h4>
<p>Basrah Oil Company (BOC) is undertaking the Seawater Treatment Facilities (STF) project to provide treated seawater to the oil fields in southern Iraq (for injection). The STF will be located on the west side of the Khor Al Zubair, upstream of the port of Umm Qasr and will have the following key components:</p>
<ul>
<li>Site development and non-process facilities.</li>
<li>Ancillaries and buildings.</li>
<li>Seawater intake and outfall structures.</li>
<li>Material off-loading facility.</li>
<li>Seawater clarification, filtration and deoxygenating processes.</li>
<li>Chemical addition systems.</li>
<li>Shipping pumps.</li>
<li>Power generation.</li>
<li>Utilities.</li>
</ul>
<p>FEED was completed (June 2016) with Phase 1 capacity of 7.5 million barrels of water per day (MMBWPD) of treated seawater, with a subsequent Phase 2 of 5 MMBWPD for a total buildout capacity of 12.5 MMBWPD. The project was placed on hold upon the completion of FEED.</p>
<p>In 2018 BOC launched a call for tender on the FEED, but instructed bidders to reduce capacity to 5.0 MMBWPD, with provision for a future addition of 2.5 MMBWPD for a total build-out phase of 7.5 MMBWPD.</p>
<h4>Accountabilities</h4>
<p>Accountable for the interfaces and management of change (MoC), being internal (between units, disciplines, PMT, One Tech and specialists) or external (between other CSSP projects, contractors, company, etc.). The job holder coordinates all interface and MoC matters, protecting the WI Project and company’s position with regards to all external interfaces and to internal interfaces between contractors, and ensuring that changes are evaluated and executed for the overall benefit of the project.</p>
<p>Accordingly, the job holder shall make the necessary coordination between all involved contractors/parties and company teams and implement an agreed interface management procedure and methodology. He/she shall ensure the proper and timely follow-up and resolution of interface issues between the various involved parties documents. He/she must support the Interface Manager to ensure full control of the Management of Change process, and shall document all the changes, taking care to perform a full review with various disciplines with project aspects to justify or reject the change.</p>
<p>A key aspect of interface coordination is the ability to effectively communicate, across all involved parties, all details related to an interface, including requirements, technical specifications, and potential issues. It is important that the communication channel is promptly established, the proper information is exchanged, and all involved parties acknowledge that they fully understand the interface requirements.</p>
<p>The nature of the development might call for a “staged” delivery of the facilities. Simultaneous activities between construction activities and operations activities can occur to meet the agreed schedule.</p>
<h4>Qualification</h4>
<ul>
<li>Degree in engineering.</li>
</ul>
<h4>Experience</h4>
<ul>
<li>15 years of relevant experience in industrial projects.</li>
<li>A sound multi-discipline technical background complemented by a sound knowledge on onshore surveys campaigns and civil works experience.</li>
<li>Very good communication and interpersonal skills and capacity to work in a “transverse” organisation.</li>
<li>Mastering English is a must, knowledge of French and Arabic is a plus.</li>
</ul></p><p></p>