وظائف ضابط سلامه في العراق
٦٥٤ وظائف شاغرة
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<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>Under the overall supervision of the Peace, Recovery and Solutions Division (PRSD) Senior Programme Coordinator , the direct supervision of the Head of the Legal Empowerment and Transitional Justice (LE&TJ) Unit, and in close coordination with the pillar technical leads and relevant units at Headquarters and the Administrative Centres, the National Project Officer (Reparations and Transitional Justice) will be responsible and accountable for supporting and coordinating the development, implementation, monitoring and reporting activities under Pillar II (Reparations and Transitional Justice) of the LE&TJ Unit.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <p> <strong>Introduction</strong> </p> <p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p> <p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p> <p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration </p> <p>This Vacancy Notice is part of IOM s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. </p> <p> </p> <p> <strong>Organizational Context and Scope</strong> </p> <p>Under the overall guidance of the Chief of Mission (CoM) and the direct supervision of the Senior Programme Coordinator Peacebuilding and Stabilization Division, the Programme Officer (Technical Cooperation) will work in the framework of the ongoing Security Sector Reform, on technical cooperation including Community Policing and Border Management, and the community-based initiatives in Iraq to ensure the promotion of the democratic governance in this sector in Iraq. With focus on strengthening trust and cooperation between Law enforcement, Civil society, and communities to enhance the capacity in the area of Migration and Border Management.</p> </div> <div> <p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li> <p>Master s degree in Police Science, Criminal Justice, Correction, Law Enforcement, or a related field from an accredited academic institution with five years of relevant professional experience; or;</p> </li> <li> <p>University degree in the above fields with seven years of relevant professional experience.<br> </p> </li> </ul> <p> <strong>Experience</strong> </p> <ul> <li> <p>Experience in the areas of Law enforcement and community and international policing and project management and implementation;</p> </li> <li> <p>Experience working with IOM and/or another UN agency is an advantage;</p> </li> <li> <p>Experience in the humanitarian and/or development field in an international setting; and,</p> </li> <li> <p>Experience in engaging with governmental representatives, police, civil society, and communities is highly desirable.<br> </p> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li> <p>A combination of police studies and qualifications and more than ten years law enforcement experience, with regard to International Police Relations, Operations and Police Capacity Building Programme Implementation in UN Missions;</p> </li> <li> <p>Knowledge of MS Office and Internet Explorer; </p> </li> <li> <p>Delivers on set objectives in hardship situations; </p> </li> <li> <p>Effectively coordinates actions with other implementing partners; </p> </li> <li> <p>Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objective; and, </p> </li> <li> <p>Good computer skills (MS Office, Internet browsers).<br> </p> </li> </ul> <p> <strong>Languages</strong> </p> <p>For this position, fluency in English is required (oral and written).</p> <p>Working knowledge of Arabic and another official UN language (Chinese, French, Russian, and Spanish) is an advantage.</p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p> <p> <strong>Required Competencies</strong> </p> <p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p> <p> <strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:</p> <ul> <li> <strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences Encourages diversity and inclusion.</li> <li><br></li></ul></div><ol><li> </li> </ol></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration This Vacancy Notice is part of IOM s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. Organizational Context and Scope Under the overall supervision of the Chief of Mission and the direct supervision of the Head of Resources Management, and in close coordination with the Regional Information and Communications Technology Officer in the Regional Office (RO) and the Department of Information and Communications Technology at Headquarters (HQ), the Information and Communications Technology (ICT) Officer will supervise and manage the ICT in IOM Iraq ensuring effective delivery of ICT services across the Country Office (CO).</p><p>Manage and coordinate the activities of the ICT unit in Iraq, ensuring that all requirements are addressed timely and accurately, with an efficient allocation of resources and that all operations are in compliance with IOM ICT policies, standards and are in line with ICT strategy. Ensure continuous engagement and liaison with the CO s management, Heads of Units, and field operations for the adequate and timely provision of ICT solutions and services to satisfy operational needs, including humanitarian emergencies as necessary. Oversee the implementation of security and compliance controls under IOM s global cybersecurity programme, ensuring compliance with donor requirements, operational frameworks and relevant standards under the oversight of the HQ ICT Information Security Unit. Prepare the CO s ICT documentation including office specific Standard Operating Procedures (SOPs), Business Continuity Plan, Disaster Recovery Plans and ICT Risk record for the CO s ICT related services. Manage and monitor delivery and efficiency of services and redundancy in line with IOM ICT standards while ensuring that global ICT SOPs are complied with. Conduct service improvement assessments and provide technical advice to senior management to optimize and implement ICT Infrastructure and solutions to ensure the efficient functioning of the CO s operations. Analyze and interpret user requirements related to data and provide expert advice, translating these needs into actionable business solutions and outcomes. Liaise with CO s Supply Chain Unit to guide on proper provision of ICT-related equipment/supplies/services and propose most suitable solutions. Supervise, train and equip the CO s ICT team to effectively implement strategic initiatives, respond promptly to information security incidents, provide Tier 1 support and escalate issues to the relevants units when needed, for immediate corrective actions. Develop, maintain and ensure all technical specifications for procurement and provision of ICT-related equipment, supplies, services; guide technical evaluations and ensure equipment and services are in line with ICT standards and policies, and are adequately managed. Act as the ICT Business Relationship and cybersecurity local liaison Focal Point with counterparts such as IOM programmes, global cybersecurity programme, Governmental, donors, United Nations Agencies, NGOs, ICT service providers, and Vendors for coordinated and adequate provision of ICT services, digital innovation, technologies and supplies. Participate in the ICT Working Group in Country representing the CO in discussions and initiatives. Perform such other relevant duties as may be assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master's degree in Computer Science, Information Management, Information Technology or a related field from an accredited academic institution with five years of relevant professional experience; or Bachelor's degree in the above fields with seven years of relevant professional experience.</li><li>Certificate in any of the following: Cisco Certified Network Associates (CCNA), Microsoft Azure certifications, Microsoft Certified System Administrator (MCSA), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified System Engineer (MCSE), is a distinct advantage.</li><li>Experience in overseeing the implementation and administration of Microsoft Windows and Serverless environment (LAN/WAN) and first-level network/desktop support in a large international organization;</li><li>Experience in supervising and managing ICT functions in an international organization or agency in a field setting; supporting emergency, complex/post-conflict Country Office operations;</li><li>Knowledge and demonstrated experience in cybersecurity compliance and security control implementation and maintenance, cybersecurity incident response and recovery.</li><li>Extensive knowledge and experience in Microsoft 365 cloud-based applications and technologies; and,</li><li>Experience in advising senior managers on systems development in a changing business environment including the implications of various alternatives on business applications planned for future needs and other related issues.</li><li>Extensive knowledge of Windows, ISA, OWA and Exchange Servers Administration in a multi-site environment, TCP/IP, Telecoms, Network Protocols, Cisco devices, VPN, VoiP, MS Office, Antivirus Software and utilities;</li><li>Advanced oral and written communication skills; refined soft skills and demonstrated ability to communicate with business leaders and those with limited technical background effectively;</li><li>Extensive knowledge of Windows Operating System, NetworkSystems administration, TCP/IP, Telecoms, Network Protocols, Cisco devices, VPN, VoIP, MS Office 365 apps, Antivirus Software, and utilities;</li><li>Knowledge of web-based development, geographical information systems, and/or mapping tools is an advantage;</li><li>Demonstrated ability to work with minimal supervision and demonstrate a high level of initiative, perseverance, and professional commitment to achieve high-quality results;</li><li>Knowledge and demonstrated experience in database information systems and data processing tools;</li><li>Knowledge of web-based development and other development tools and reporting, including future projections on the potential of current and new technologies;</li><li>Demonstrated ability to handle confidential data in a professional, responsible and mature manner; and,</li><li>Demonstrated ability to coach individuals, to work effectively and harmoniously with colleagues within a team from varied cultures and professional backgrounds.</li><li>For this position, fluency in English is required (oral and written). Working knowledge of Arabic and another official UN language (Chinese, French, Russian and Spanish) is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration</p><p>Eligibility for this call for Expression of Interest (EOI) is limited to internal and external candidates who are currently part of the Pathways Pool. The selection for this assignment will be carried out through the Pathways Pool process.</p><p>Under the overall supervision of the Chief of Mission (CoM) or Head of Office (HoO) and direct supervision of the Head of Resources Management, and in close collaboration with the Regional Office in Cairo, and in coordination with the Supply Chain Division at Headquarters (HQ), the Supply Chain Officer will be responsible and accountable for overseeing the supply chain activities, guided by Supply Chain Management (SCM) objectives to deliver quality goods/services to the beneficiaries at optimal price and in a timely manner.</p><p>Conduct strategic planning for supply chain related activities of the Country Office (CO) in close collaboration, with internal and external stakeholders in the country, as well as relevant units at HQ. Conduct logistics capacity assessment and market research to keep abreast decisionmakers about local market trends and developments; analyze statistical data and market reports on the commodity situation, production patterns and availability of good and services. Supervise and manage and provide first-line support and guidance for all supply chain management related tasks and activities, including planning, budgeting, scheduling and provision of goods and services needed by the CO. Prepare regular progress reports, statistical information and briefing notes, as required. Lead and supervise the supply chain activities in the CO, including planning, procurement, warehouse management, transport and distribution, fleet, assets and facilities management, logistics informaiton management and reporting, and provide guidance and training to the relevant staff with respect to the related policies, rules and regulations. Identify supply chain bottlenecks (value stream mapping) and optimize the processes to fill the gaps and ensure beneficiaries receive quality goods and services in a timely and efficient manner. Review procurement requests, identify service providers, and evaluate information regarding vendor's performance in terms of quality, prices, and timely delivery of goods/services. Maintain a pool of qualified vendors. Solicit bids, quotations and tender documents, oversee bidding process and provide guidance for executing the procurement transactions, analyze the offers assuring conformity to specified requirements; conduct appraisals and select suppliers, and confirm terms of payment; supervise the preparation and processing of the purchase orders, and ensure receiving authorization in line with the CO s delegation of authority (DOA) matrix. Liaise with the programme management and provide first- line technical support in preparing and issuance of Call for Proposals and bidding documents for the tendering processes of the programmes/projects. Ensure bidding processes are conducted fairly, transparently and in accordance with the existing procurement rules and regulations. In coordination with relevant parties, ensure timely submission of asset procurement and other reports within the CO, Regional Office and relevant HQ departments, as appropriate. Establish and manage a robust appropriate internal control mechanisms for Supply Chain Management process to safeguard the Organization's assets and prevent fraud, while ensuring that country specific administrative procedures are in place and followed in accordance with the Organization's rules and regulations. Monitor the maintenance and repair of office facilities, including preventive maintenance. e Establishment maintenance agreements with competent service providers, when it is feasible and determined to be cost effective. Supervise, train and guide the SCM staff of CO, while monitoring, evaluating and promoting their professional and career development. Represent the CO in the UN inter-agency meetings and forums related to supply chain management. Collaborate on sharing resources to achieve common goals and implementation of UN global initiatives. Perform such other duties as may be assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications and Experience</h2><ul><li>Master's degree in Business Administration, Supply Chain Management, Logistics, Procurement, or a related field from an accredited academic institution with five years of relevant professional experience; or University degree in the above fields with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Experience in managing diverse procurement and logistics operations; and,</li><li>Demonstrated experience in training and managing large teams of co-workers, managing vendors and suppliers.</li></ul><h2>Skills</h2><ul><li>Extensive knowledge of IOM/UN internal procurement and financial rules, as well as IOM's system and processes as they apply to procurement and logistics; and,</li><li>Excellent level of computer literacy and good knowledge of Oracle is an advantage.</li></ul><h2>Languages</h2><ul><li>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). At least a working knowledge of another language (including one of the six official UN languages, and/or a language that may be widely spoken in the country context) is desirable.</li><li>For this position, English is required (oral and written). Working knowledge of Arabic, and of another official UN language (Chinese, French, Russian and Spanish) is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><p>IOM's competency framework can be found at this link. Competencies will be assessed during the selection process.</p><h2>Values</h2><p>all IOM staff members must abide by and demonstrate these five values:</p><ul><li><strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li><strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li><strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li><strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li><li><strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li><strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li><strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li><strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li><li><strong>Accountability</strong>: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.</li><li><strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2, if with direct reports</h2><ul><li><strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization's vision. Assists others to realize and develop their leadership and professional potential.</li><li><strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li><strong>Building Trust</strong>: Promotes shared values and creates an atmosphere of trust and honesty.</li><li><strong>Strategic thinking and vision</strong>: Works strategically to realize the Organization's goals and communicates a clear strategic direction.</li><li><strong>Humility</strong>: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Toters is an on-demand e-commerce and delivery platform and operate a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. We are looking for highly organized candidates with good quantitative ability for the position of Fleet Officers. Fleet Officers are responsible for assisting in the recruitment of quality drivers into the fleet, maintaining detailed records of vehicle servicing and inspection, and scheduling regular vehicle maintenance to ensure operational efficiency, among other duties. Moreover, Fleet Officers will need to discipline drivers who are not making efficient use of their time, requiring excellent leadership and decision-making skill.</p><p><b>Responsibilities</b>:</p><ul><li>Assisting in the recruitment of quality drivers into the fleet.</li><li>Developing efficient driver schedules to maximize profits.</li><li>Managing drivers so they adhere to strict schedules.</li><li>Registering and licensing all vehicles under their management.</li><li>Finding ways to cut costs and maximize profits.</li><li>Developing strategies for greater fuel efficiency.</li><li>Maintaining detailed records of vehicle servicing and inspection.</li><li>Scheduling regular vehicle maintenance to ensure operational efficiency.</li><li>Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules.</li><li>Monitoring driver behavior and ensuring a high level of customer service.</li><li>Utilizing GPS systems to monitor drivers and track vehicles in case of theft.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2+ years in a logistics role.</li><li>Experience in the transportation industry.</li><li>Outstanding organizational skills.</li><li>Analytical mindset and good problem-solving skills.</li><li>Attention to detail.</li><li>Exceptional interpersonal skills.</li><li>Excellent communication skills in English, Arabic</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Collaborate closely with product managers and developers to gain a deep understanding of project requirements and specifications. Develop comprehensive test plans, test cases, and test scripts to ensure the quality and reliability of our products. Conduct thorough manual testing to identify and document defects, ensuring clear and concise reporting. Actively contributes to the enhancement of our QA processes and methodologies to drive continuous improvement. Engage with cross-functional teams to facilitate the timely delivery of high-quality products. Provide valuable feedback to developers and stakeholders to enhance product quality and user experience. Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers. Review new products, SRS, BRD, and other technical documents to create detailed test cases, ensuring the new product meets all requirements. Maintain detailed records of product changes to ensure they are properly implemented in all future updates. Collaborate with the technical support team to investigate and resolve customer-reported issues promptly. Stay updated with industry trends and best practices in software quality assurance to continuously improve our QA processes</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Engineering, or a related field. Minimum of 2 year of experience in a similar role, preferably in a fintech, banking or software development environment. Solid understanding of software QA methodologies, tools, and processes. Experience with test automation tools is a plus.</p><p></p></section>
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<span>Collaborate closely with product managers and developers to gain a deep understanding of project requirements and specifications.<br> Develop comprehensive test plans, test cases, and test scripts to ensure the quality and reliability of our products.<br> Conduct thorough manual testing to identify and document defects, ensuring clear and concise reporting.<br> Actively contributes to the enhancement of our QA processes and methodologies to drive continuous improvement.<br> Engage with cross-functional teams to facilitate the timely delivery of high-quality products.<br> Provide valuable feedback to developers and stakeholders to enhance product quality and user experience.<br> Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.<br> Review new products, SRS, BRD, and other technical documents to create detailed test cases, ensuring the new product meets all requirements.<br> Maintain detailed records of product changes to ensure they are properly implemented in all future updates.<br> Collaborate with the technical support team to investigate and resolve customer-reported issues promptly.<br> Stay updated with industry trends and best practices in software quality assurance to continuously improve our QA processes Bachelor’s degree in computer science, Engineering, or a related field.<br> Minimum of 2 year of experience in a similar role, preferably in a fintech, banking or software development environment.<br> Solid understanding of software QA methodologies, tools, and processes.<br> Experience with test automation tools is a plus.<br></span> </div>
<p>Responsible for analyzing and understanding clients’ financial and accounting requirements and translating them into system configurations and workflows that align with financial policies, regulations, and business needs. </p><p>Works closely with clients and technical teams to ensure accurate implementation and improve operational efficiency.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1. Work experience in logistics and procurement</p><p>2. if Arabic available, highly preferred</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma/Degree</li><li>Good communication skills in English</li><li>1. Work experience in logistics and procurement</li><li>2. if Arabic available, highly preferred</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Handle and resolve customer inquiries and transaction-related issues efficiently to minimize service disruptions and ensure a seamless experience. Process, track, and manage customer cases through multiple communication channels and ticketing systems, maintaining accurate records for auditing purposes. Utilize internal operational systems and core platforms to manage customer requests and resolve technical or transactional issues. Prepare and analyze operational reports to monitor performance, identify trends, and support data-driven decisions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree. Minimum 1 year of experience in operations, preferably financial services. Experience in related operations sectors like (Banking, FinTech, E-Payment, ISP, E-Commers ). Excellent verbal and written communication skills in both English and Arabic.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Support daily administration and monitoring of T24 and related systems. Assist in improving system performance and resolving bottlenecks. Follow up incidents, support troubleshooting, and escalate issues when needed. Support deployments, patches, and system changes in line with approved procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.</li><li>Basic understanding of core banking systems or enterprise application support.</li><li>Minimum 01 year experience in application or system support is preferred.</li><li>Basic knowledge of banking operations and transaction processing is an advantage.</li><li>Basic hands-on experience or working knowledge of Linux administration and troubleshooting.</li><li>Basic knowledge of JBoss application server is preferred.</li><li>Basic understanding of Java applications, logs, and support activities is preferred.</li><li>Familiarity with SQL and basic database queries is an advantage</li></ul><p></p></section>
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<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: System Administration & Monitoring: Support daily administration and monitoring of T24 and related systems.<br> Performance Tuning & Optimization: Assist in improving system performance and resolving bottlenecks.<br> Incident & Problem Management: Follow up incidents, support troubleshooting, and escalate issues when needed.<br> Deployment & Change Management: Support deployments, patches, and system changes in line with approved procedures.<br> Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.<br> Basic understanding of core banking systems or enterprise application support.<br> Minimum 01 year experience in application or system support is preferred.<br> Basic knowledge of banking operations and transaction processing is an advantage.<br> Basic hands-on experience or working knowledge of Linux administration and troubleshooting.<br> Basic knowledge of JBoss application server is preferred.<br> Basic understanding of Java applications, logs, and support activities is preferred.<br> Familiarity with SQL and basic database queries is an advantage</span> </div>
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<span>Job Purpose: To supervise and manage the Cash Operations Unit and its cash counting and sorting staff, ensuring the accuracy and integrity of cash handling processes, the detection of counterfeit and unfit banknotes, and compliance with the Bank’s policies, procedures, and regulatory requirements.<br> Key Duties and Responsibilities: Supervise and coordinate the daily activities of cash counting and sorting personnel.<br> Oversee cash receipt, counting, sorting, and delivery processes to ensure accuracy and efficiency.<br> Ensure the identification, segregation, and proper handling of counterfeit and unfit banknotes in accordance with established procedures.<br> Monitor compliance with internal control, security, and cash management policies.<br> Investigate cash discrepancies, identify root causes, and prepare the required reports.<br> Prepare periodic reports related to cash operations and cash availability.<br> Coordinate with branches and relevant departments regarding cash requirements and cash movements.<br> Train, guide, and support staff to enhance their knowledge and skills in cash handling and counterfeit detection.<br> Experience in banking operations and cash management.<br> Good knowledge of counterfeit detection techniques and standards for unfit banknotes.<br> Strong supervisory and team management skills.<br> High level of accuracy, attention to detail, and ability to work under pressure.<br> Knowledge of applicable banking regulations, procedures, and internal controls related to cash operations.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Create & launch customer Loyalty programs, Enhancement of promotion & services to increase Loyalty. Having the creative thinking to come-up with different loyalty ideas that will be appealing to customers in order to keep them happy for using Asiacell, create customer stickiness as well as control customers tendency to not leave Asiacell. Close cooperation with the market research team in conducting researches to understand customers perception of Asiacell brand, products and other parameters that identifies customers loyalty or likelihood to churn. Coordinate marketing activities with other departments such as "sales, customer care, IT, finance" to ensure a smooth launch of different offers. Close monitoring and reporting to management the progress of promotions & services. Follow up complains and problems of the customers and make sure to be solved with the concerned departments. Coordinate with communication section for the types of the advertisement needed for Loyalty projects and follow up it. Managing compensation process of impacted customers due to different types of technical & network issues.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree - Business or related fields</li><li>Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Shaping Strategy Driving Change</li><li>Technical Competencies: Performance Management & Reporting Creative Thinking Retention & Loyalty Program Management Telecom Market & Industry Knowledge Product / Portfolio Strategy Development</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Data Preparation: Collect, clean, and transform business data from multiple sources, ensuring its accuracy and integrity.</li> <li>In-depth Analysis: Conduct deep analysis of financial and operational data to discover trends, patterns, and opportunities, providing recommendations to enhance performance.</li> <li>Statistical Modeling: Use statistical methods and advanced analytics to support budgeting, forecasting, and risk management.</li> <li>Cross-Functional Collaboration: Work with teams such as Product, Marketing, and Risk to understand their needs and deliver BI-based solutions and reports.</li> <li>Data Visualization: Prepare and present complex analytical findings in a simplified and clear manner to facilitate decision-making.</li> <li>Continuous Improvement: Contribute to enhancing BI processes by monitoring the latest trends in fintech and data analysis and applying best practices in data governance.</li> <li>Dashboard Development: Design, develop, and maintain interactive dashboards and reports using BI tools like Tableau and Power BI, and automate reports to increase efficiency.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong>Education:</strong> </p> <p>Bachelor s degree in a quantitative field (e.g., Business, Finance, Statistics, Computer Science).</p> <p> <strong>Experience:</strong> </p> <p>1+ years of experience in data engineering or data analysis, preferably within Fintech or Financial Services.</p> <p> <strong>Skills:</strong> </p> <ul> <li> <strong>SQL:</strong> Expert in data extraction and transformation logic. </li> <li> <strong>Excel:</strong> Advanced manual reporting, data cleaning, and complex formula mastery. </li> <li> <strong>Programming:</strong> Functional knowledge of Python or R for statistical modeling. </li> <li> <strong>Architecture:</strong> Understanding of ETL processes and data warehouse concepts. </li> <li> <strong>Visualization:</strong> Strong ability to design and maintain interactive dashboards. </li> <li> <strong>Workflow:</strong> Comfortable working in Agile-driven data teams. </li> </ul><p></p></section>
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<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>About Zaincash</strong> </p> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq. </p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.</li> <li>Escalate unresolved or complex issues to the relevant department and follow up until closure.</li> <li>Maintain detailed and accurate records of customer interactions, transactions and complaints.</li> <li>Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.</li> <li>Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li> <strong>Education:</strong> Bachelor s degree in Business Administration or relative field.</li> <li> <strong>Languages:</strong> Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.</li> <li> <strong>Availability:</strong> Ability to work on a shift rotation.</li> <li> <strong>Experience:</strong> Minimum of 1 year experience in customer service or a related field</li> </ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities:</p><p>Plan Maintenance: Update project timelines and task lists weekly based on updates from the team; flag any delayed tasks to the Project Manager.</p><p>Status Tracking: Assist in compiling weekly status updates, gathering inputs from team members, and ensuring data is ready for the weekly RAG (Red/Amber/Green) report.</p><p>Log Management: Maintain and update the project tracking logs (Action Items, Risks, and Issues) weekly, ensuring deadlines and owners are clearly assigned.</p><p>Meeting Support: Schedule governance meetings, document clear minutes of the meeting (MoM), and distribute the action tracker to attendees within 24 hours.</p><p>Document Control: Organize and maintain all project documentation in the central repository, ensuring files are properly named and easy to find for audits.</p><p>Team Coordination: Follow up daily/weekly with cross-functional team members or vendors on pending tasks and action items to keep deadlines on track.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience: +1 years of experience in project coordination, PMO support, or technology tracking; basic understanding of fintech or IT environments is a plus.</p><p>Tooling: Familiarity with standard project management tools (e.g., Jira, Asana, Trello, MS Project) to update task lists and timelines.</p><p>Governance Discipline: Strong organizational skills with experience updating and maintaining basic tracking logs (tasks, risks, and meeting minutes).</p><p>Languages: Fluent in Arabic; strong professional English communication skills (written and verbal).</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>WH tax review, reporting and compliance in accordance with laws and regulations of tax offices in KRG and Federal Tax Authority. Make Tax reconciliations within the system and with vendors and dealers. Prepare required letters to vendors and tax office in KRG and Federal tax authority along with supporting documents. - Compliance with tax law and instruction in relation to WH Tax. - Maintain and update Tax data sheets detailed analysis like split of invoices and payments on daily basis, applying of cleared open items in the excel sheet to ensure clean net payable lists for Tax reporting - Tax data/record preparation for data migration/transfer from one ERP to other. - Maintain withholding tax balances on general ledger and assuring accurate accounting treatment and correct account mapping with vendors, and availability of accurate supplier tax balances. - Participate in preparing reports and documentation to enable the company to agree with tax authorities on a process for withholding tax of vendors, - Prepare the required documents and files for tax audit purposes. - Archive and maintain tax documents and records related to suppliers and Dealers. - Coordinate with the Accounting and Procurement departments to ensure accurate recording of suppliers tax information. Key Accountabilities Make monthly Tax Statements for Tax Offices. Timely Preparing required letters to vendors and tax office in KRG and Federal tax authority. Archive and maintain tax documents and records related to suppliers and Dealers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BSC in Accounting or related functions</li><li>Language: Arabic and Kurdish</li><li>Good in MS Excel</li><li>Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Shaping Strategy Driving Change</li><li>Technical Competencies: Internal Control Tax Reporting and Reconciliation Accounting principles Tax Audit preparation</li></ul><p></p></section>