وظائف عامل بوفيه في العراق

<p><h4>About company</h4> <p>Belong, connect, grow, with KBR! The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p> <h4>Job purpose</h4> <p>The field doctor reports to the lead doctor and is responsible for supporting the delivery and coordination of field medical services, including occupational health, emergency preparedness, and medical response activities. The role supports patient care activities in the field, including emergency and trauma response, while ensuring effective medical readiness and timely support for site operations. The field doctor also participates in HSE inspections, safety and health activities, and contributes to the implementation of occupational health and hygiene programs.</p> <p>The position works closely with site management, HSE teams, and contractors to support medical coverage, emergency response capability, and overall workforce health and safety within the field environment.</p> <h4>Duties and responsibilities</h4> <ul> <li>Implement the primary health care program for all personnel and deliver hygiene quality assurance on behalf of IFMS in the Majnoon Oil Field.</li> <li>Ensure effective management of all medical operations in MFD for primary occupational health, emergency and trauma care.</li> <li>Draft and maintain all procedures and health documentation for the IFMS function in line with international standards and local legislation.</li> <li>Ensure effective implementation of health requirements in MFD for both staff and contractors.</li> <li>Prepare activity plans to accomplish all work required by the field procedures and ensure sufficient manpower utilization for work execution.</li> <li>Ensure GLMS systems are maintained with up-to-date FTW information.</li> <li>Follow up on HRA with SMEs and relevant parties to ensure that all control measures are implemented, maintained, and reviewed periodically.</li> <li>Implement an FTW program by giving the required advice and ensure that all employees in the field are physically and mentally fit for their work requirements and support business based on outcomes of fitness to work assessment plan.</li> <li>Set and implement the RTW policy in accordance with IFMS standards and local legislation and provide the required support to all staff and contractors.</li> <li>Provide guidance and enable the emergency and occupational health training for medical staff and other BOC assignees as well as medical service providers.</li> <li>Support the implementation of the Facilities HACCP program within the field through monthly inspections and follow-up of actions for both facilities and contractors.</li> <li>Ensure continuous communication internally with departments, external clients, government, and private health institutes to provide effective support for the business.</li> <li>Ensure the effective implementation of MERP including bridging requirements for contractors.</li> <li>Effectively coordinate MEDIVAC procedures with insurance companies, ER companies, and management.</li> <li>Follow up MEDIVAC cases ensuring all medical aspects are well covered, followed, and closed.</li> <li>Manage all aspects of third-party medical services.</li> <li>Implement and update a medical case action tracker to ensure effective close out of all cases.</li> <li>Support the tendering process by evaluating the contractor’s health systems.</li> <li>Support the RFCE process and ensure that all contractors are ready to mobilize.</li> <li>Review contractor’s documentation ensuring that all are compliant with MFD standards.</li> </ul> <h4>Qualification & training requirements</h4> <ul> <li>MBChB - Bachelor degree in medicine or equivalent.</li> <li>BLS or ALS or ITLS certification.</li> <li>Professional Health Care Council registrations.</li> </ul> <h4>Experience</h4> <ul> <li>Experience in medical operations, emergency response support, healthcare administration, or related activities, preferably in industrial or remote-site environments.</li> <li>Basic knowledge of HACCP principles and food safety requirements, with experience supporting food safety and health compliance activities being an advantage.</li> <li>Good understanding of and demonstrable hands-on experience in all functional aspects of emergency and occupational health and hygiene including HRAs, FTW & FTR, HACCP, water and food safety, communicable disease and preventive medicine, employee support, ergonomic quick scan, health system management, external and internal communications, contractor management, emergencies and MERP management as well as expert in providing health advice and services.</li> </ul> <h4>Language proficiency, computer and software skills</h4> <ul> <li>MS Office: Excel - intermediate, Word – intermediate, PowerPoint – intermediate.</li> <li>Proficient in English – verbal and written.</li> </ul> <h4>Skills</h4> <ul> <li>Skill in conducting fitness to work program.</li> <li>Managerial and team management skills.</li> <li>Knowledge to provide advice and support business based on outcomes of fitness to work assessment plan.</li> <li>Skilled in contributing to the planning and implementation of healthcare requirements within business.</li> <li>Skilled to deliver technical meeting minutes, proposals, inspections, and audits.</li> <li>Good presentation skills in both English and Arabic, enabling the delivery of training, technical presentations, and awareness sessions to expatriates, local staff, and community.</li> <li>In-depth knowledge in social impacts and the enablement of the SP team.</li> <li>Experience in training in the field of occupational health.</li> <li>Control the medical emergency requirements occupational health training for medics and other SOC assignees as well as medical providers.</li> <li>Possess a strong drive towards solving problems that could delay work, especially in volatile locations such as Iraq.</li> <li>Determined to provide maximum support in the field to all contractors and subcontractors to deliver the work on time.</li> <li>Have high ability to work efficiently in high risk and low security areas.</li> <li>Deliver tasks on time despite difficulties in logistics, social, etc.</li> <li>Have experience dealing with local community onsite to deliver high support in the social impact area.</li> <li>Show high drive to change work approaches for the team by changing work scope, area, times, and rotations to suit specific time of the project and works.</li> <li>Have high ability to construct and develop the field health team and put documents and procedures in place.</li> <li>Ability to generate new ways of integrating the team with other departments.</li> <li>Participate efficiently in improving the company reputation through stakeholder management.</li> </ul></p><p></p>

<p><h4>Program logistics and property manager overview</h4> <p>The program logistics and property manager will be primarily based in Baghdad, Iraq. The logistics and property manager will manage all supply chain services, including acquisitions, receiving, stocking, inventorying, issuing, and shipment of goods, utilizing resources to accomplish operational requirements. The logistics and property manager will report to program management to manage multiple geographical sites and functions to support critical client mission activities of this contract. The logistics and property manager is specifically accountable for proactively identifying, analyzing, and correcting systemic performance concerns, and for providing structured performance briefings to the program manager and business group vice president to ensure sustained contract compliance and mission readiness.</p> <h4>Duties</h4> <ul> <li>Ensure proper material controls are in place, and operations are following established scope of work (SOW), standard operating procedures (SOP), and occupational health and safety administration (OSHA) standards.</li> <li>Establish and maintain department performance baselines and key performance indicators (KPIs) for all logistics and property functions; conduct monthly trend analysis to proactively identify and address performance degradation before it impacts the embassy mission at BEC.</li> <li>Ensure equipment and material shipments are actively tracked and provide timely updates to program management, operations, construction, and other stakeholders as required to ensure all delivery delays are monitored and adjusted for.</li> <li>Review status of projects and budgets; manage schedules and prepare status reports to brief program stakeholders of performance, compliance, and anticipated gaps.</li> <li>Proactively escalate emerging performance risks and negative trends to the project manager and business group vice president through structured weekly and monthly briefings, ensuring leadership visibility and enabling timely corrective intervention.</li> <li>Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Collect, analyze, and summarize data for report preparation and submit written reports.</li> <li>Prepare and deliver structured quarterly performance briefings to the project manager and business group vice president covering KPI status, trend analysis, corrective actions in progress, workforce performance metrics, and forecasted risks to logistics operations at BEC.</li> <li>Conduct formal root cause analysis (RCA) for recurring logistics failures or chronic performance shortfalls; develop, implement, and track written corrective action plans (CAPs) with defined milestones, responsible parties, and completion timelines; report CAP status to program management at defined intervals.</li> <li>Direct the work of a diverse employee population assigned to the program.</li> <li>Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.</li> <li>Identify chronic under-performance within the department workforce; develop and execute performance improvement plans (PIPs) with documented benchmarks, supervisory oversight, and outcome tracking to restore performance standards and prevent recurrence.</li> <li>Ensure that common supplies, materials, equipment, and services are procured from local and regional supply markets to the maximum extent practicable.</li> <li>Maintain effective, timely, and respectful communication and interaction with other employees and managers and support other organizations.</li> <li>Additional tasks and special projects as assigned.</li> </ul> <h4>Required experience</h4> <ul> <li>Minimum acceptable experience level: ten (10) years’ progressive experience, including staff management, in a high volume, multi-unit receiving/inventory or supply management environment.</li> <li>Demonstrated ability to achieve high standards of customer service while representing the company to customers.</li> <li>Demonstrated experience establishing, implementing, and managing formal performance improvement programs that address department deficiencies, restore contract compliance, and sustain corrected performance over time.</li> <li>Experience with supply chain management (SCM) systems particularly in relation to accurate inventory management.</li> <li>Experience developing, implementing, monitoring, evaluating, and driving the adoption of logistics processes as prescribed in the operations plan.</li> <li>Experience working independently with various functions and disciplines of supply chain and operations.</li> <li>Experience with business intelligence and data analysis, and research using the MS Office suite of programs.</li> </ul> <h4>Knowledge, skills, and abilities</h4> <ul> <li>Knowledge of all principles and processes involved in operating and supporting supply chain functions at a large-scale overseas facility.</li> <li>Knowledge of the FAR and industry leading practices regarding government property. Ability to clearly and concisely articulate services/requirements in writing.</li> <li>Successful management of multiple sites in geographically dispersed locations operating in an environment of constant change.</li> <li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li> <li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast-paced and constantly changing environment.</li> <li>Ability to develop, monitor, and present department performance metrics using data-driven methods; demonstrated experience conducting trend analysis and presenting findings with actionable recommendations to senior program leadership (PM and VP level).</li> <li>Knowledge of corrective action plan (CAP) development, implementation, and tracking methodologies applicable to government property and logistics programs operating under FAR-based contracts in high-security, overseas environments.</li> </ul> <h4>Education</h4> <ul> <li>A high school diploma or GED.</li> <li>An undergraduate degree is preferred but can be replaced with additional years of business administration, operations, supply chain management, government property administration, or a similar discipline preferred.</li> </ul> <h4>Licenses and certifications</h4> <ul> <li>Valid drivers’ license from home of record.</li> <li>NPMA certification or ability to obtain within one year – CPPA (Certified Professional Property Administrator).</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with Amentum.</li> <li>Experience working with MAXIMO and/or AMRO systems.</li> </ul> <h4>Security and other requirements</h4> <ul> <li>Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</li> <li>Expert professional, oral and written English communication skills to present, facilitate, and disseminate information.</li> <li>Successfully complete and pass the medical and dental examinations as required for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li> </ul> <h4>Other responsibilities</h4> <ul> <li><strong>Safety:</strong> Enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. Each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li> <li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. Each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand their quality management and customer satisfaction responsibilities.</li> <li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.</li> </ul> <h4>Working and living conditions</h4> <p>This position is in an austere environment with harsh and dangerous conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p> <p>Work schedules are a minimum of six days per week and ten hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and visionary Executive Housekeeper to lead our housekeeping operations in Baghdad, Iraq. In this pivotal role, you will oversee all aspects of our housekeeping department, ensuring exceptional cleanliness, presentation, and guest satisfaction across all facilities. As an assertive and organized leader, you will manage a dedicated team while maintaining the highest standards of operational excellence and compliance. This position offers the opportunity to make a meaningful impact through innovative approaches to facility management and a commitment to supporting your team's professional growth.</p><br><ul><li>Oversee and manage the daily operations of the housekeeping department, ensuring seamless coordination and efficient workflow</li><li>Supervise, train, schedule, and evaluate housekeeping staff with a supportive and inclusive approach that fosters professional development</li><li>Establish and implement comprehensive cleaning procedures, quality control measures, and performance standards that exceed industry expectations</li><li>Conduct regular inspections of guest rooms, public areas, and facilities to ensure they consistently meet cleanliness and presentation standards</li><li>Manage departmental budgets, control expenses, and optimize resource allocation to achieve organizational goals</li><li>Monitor and maintain accurate inventory of linens, cleaning supplies, guest amenities, and equipment</li><li>Collaborate effectively with Front Office, Maintenance, Laundry, and other departments to ensure integrated and efficient operations</li><li>Address guest complaints and special requests with empathy and professionalism, resolving issues promptly and transparently</li><li>Ensure full compliance with local health, safety, sanitation, and environmental regulations specific to Baghdad operations</li><li>Maintain detailed records of staff attendance, inventory levels, room inspections, maintenance requests, and departmental metrics</li><li>Analyze performance data and prepare comprehensive departmental reports to support decision-making and continuous improvement</li><li>Demonstrate flexibility and resilience in adapting to operational challenges while maintaining service quality and team morale</li></ul><br>Qualifications<br><br><ul><li>Minimum 7–10 years of progressive housekeeping experience with demonstrated supervisory and managerial responsibilities</li><li>Strong expertise in housekeeping operations, advanced cleaning techniques, and industry best practices</li><li>Proven ability to manage budgets, control expenses, and optimize departmental resources effectively</li><li>Proficiency with property management systems (PMS) and housekeeping management software</li><li>Comprehensive knowledge of health, safety, sanitation, and environmental compliance standards</li><li>Excellent leadership and team motivation skills with the ability to inspire and develop staff</li><li>Strong written and verbal communication skills in English; knowledge of Arabic is advantageous</li><li>Analytical mindset with the ability to interpret performance metrics and implement data-driven improvements</li><li>Problem-solving abilities and decisive decision-making skills in fast-paced environments</li><li>Detail-oriented approach with exceptional organizational and time management capabilities</li><li>Ability to work flexibly and adapt to changing priorities while maintaining service excellence</li><li>Customer-focused mindset with a commitment to guest satisfaction and service quality</li></ul> </div>

<p>We are seeking an experienced and visionary Executive Housekeeper to lead our housekeeping operations in Baghdad, Iraq. In this pivotal role, you will oversee all aspects of our housekeeping department, ensuring exceptional cleanliness, presentation, and guest satisfaction across all facilities. As an assertive and organized leader, you will manage a dedicated team while maintaining the highest standards of operational excellence and compliance. This position offers the opportunity to make a meaningful impact through innovative approaches to facility management and a commitment to supporting your team's professional growth.</p><p>Oversee and manage the daily operations of the housekeeping department, ensuring seamless coordination and efficient workflow</p><p>Supervise, train, schedule, and evaluate housekeeping staff with a supportive and inclusive approach that fosters professional development</p><p>Establish and implement comprehensive cleaning procedures, quality control measures, and performance standards that exceed industry expectations</p><p>Conduct regular inspections of guest rooms, public areas, and facilities to ensure they consistently meet cleanliness and presentation standards</p><p>Manage departmental budgets, control expenses, and optimize resource allocation to achieve organizational goals</p><p>Monitor and maintain accurate inventory of linens, cleaning supplies, guest amenities, and equipment</p><p>Collaborate effectively with Front Office, Maintenance, Laundry, and other departments to ensure integrated and efficient operations</p><p>Address guest complaints and special requests with empathy and professionalism, resolving issues promptly and transparently</p><p>Ensure full compliance with local health, safety, sanitation, and environmental regulations specific to Baghdad operations</p><p>Maintain detailed records of staff attendance, inventory levels, room inspections, maintenance requests, and departmental metrics</p><p>Analyze performance data and prepare comprehensive departmental reports to support decision-making and continuous improvement</p><p>Demonstrate flexibility and resilience in adapting to operational challenges while maintaining service quality and team morale</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 7 10 years of progressive housekeeping experience with demonstrated supervisory and managerial responsibilities</li><li>Strong expertise in housekeeping operations, advanced cleaning techniques, and industry best practices</li><li>Proven ability to manage budgets, control expenses, and optimize departmental resources effectively</li><li>Proficiency with property management systems (PMS) and housekeeping management software</li><li>Comprehensive knowledge of health, safety, sanitation, and environmental compliance standards</li><li>Excellent leadership and team motivation skills with the ability to inspire and develop staff</li><li>Strong written and verbal communication skills in English; knowledge of Arabic is advantageous</li><li>Analytical mindset with the ability to interpret performance metrics and implement data-driven improvements</li><li>Problem-solving abilities and decisive decision-making skills in fast-paced environments</li><li>Detail-oriented approach with exceptional organizational and time management capabilities</li><li>Ability to work flexibly and adapt to changing priorities while maintaining service excellence</li><li>Customer-focused mindset with a commitment to guest satisfaction and service quality</li></ul>

<p>The post holder is responsible for the delivery of Ground Security training programs to the Response team through courses and workshops, ensuring that all Response Team Security staff are well-trained with weapons and basic tactics, incident responses and capable of performing their duties efficiently and safely. Additionally, ensuring that other airport workers and stakeholders receive requisite security training and briefings in accordance with mandated international security standards, as required. It includes weapon training and assisting in the conduct of 6-monthly range shoots for Response Team personnel, continuous assessment and improvement of security training procedures and implementing various training methods and best practice to develop and enhance staff skills and performance. All training must be compliant with the Regulatory requirements of ICAO Document 8973 Aviation Security, MOI ROE and the ICAA National Civil Aviation Security Training Program (NCASTP). A solid knowledge of performance management tools, techniques, and utilizing ‘state of the art’ technology, is vital, along with the ability to forge relationships with peers and customers. Key Areas of Responsibility: a) Regulatory requirements: Demonstrate excellent knowledge of all pertinent security regulations and standard operating procedures, the training requirements of the ICAO Document 8973 Security Manual, the ICAA National Civil Aviation Security Training Program (NCASTP) and the MOI Rules of Engagement. b) Lesson Plans & Courses : Assist in the development, and then deliver comprehensive ground security Response training programs, including lesson plans, exercises and instructional materials for all identified training courses – specifically the core regulated security courses for a Response Team Security Officer (RSO), the supervisory and specialist courses for the experienced Response staff (RSS), incident management, Rules of Engagement and for all airport staff the General Security Awareness Training (GSAT) and customer service courses. Create and conduct training sessions on Response Team security protocols, procedures, and regulations. c) Course Preparation & Delivery : Organize and prepare all courses to international standards, quality checked against stated learning objectives, then delivered in the national language of Iraq or, when required, in English. (Ensure all courses, lesson plans, examinations and power point presentations are written in Arabic and English). d) On-Boarding Induction: Assist the HoS Security Training in the conduct of effective induction and orientation sessions for all new security hires. e) Weapon Training: Deliver basic Weapon Training modules to Ground Security Staff including: the safety and operation of weapons, ammunition, marksmanship, dry shooting training, basic tactics and Rules of Engagement. f) Range Shoots: Assist the HoS Response Team (QRF) (Range Conducting Officer), and Range Safety Officers in the conduct and supervision of the 6-monthly range shoots for all Response Team personnel. g) Incident Response Training: Educating staff on how to handle various security incidents, from minor infractions to serious breaches. h) Instructional Design: Apply instructional design methodologies to improve training effectiveness and job performance. i) Examinations: Ensure that all courses and examinations are delivered to the standard, content and required level of knowledge; that examination results are rigorously evaluated & appropriate remedial action initiated where necessary. j) Course Certification: Issue course certificates to successful candidates after course completion. k) Maintaining Records: Maintain accurate records of all training activities, certifications, and employee progress and ensure that staff and training records are properly filed and secured in accordance with Training Manual procedures. l) Methods: Deploy a wide variety of interactive and hands-on training methods, such as simulations and role playing, using visual exercises, varying incident scenarios, and both field and table top exercises, to make learning more engaging & practical. m) Workshops: Assist in organizing GNDSEC workshops and seminars to meet the practical aspects of training needs and staff development. n) Mentorship & On-the-Job training: Provide on-the-job training and mentorship to new staff, offering feedback and addressing areas of low performance. o) Assess and evaluate trainees: Monitor and assess the progress of trainees, providing feedback and guidance to ensure they meet the required standards. p) Maintain training materials: Update and maintain training materials to ensure they are current and effective. q) Currency: Keep current with the latest developments, training trends and industry best practices in airport operations, security regulations, and training methodologies to ensure that the training syllabuses are current and effective. r) Collaborate with stakeholders: Work with the HoS Security Training and with HoS Response, to ensure that training programs and courses meet organizational needs.</p><p>Education: Ground Security Instructor or equivalent, Ground Security Supervisor, Weapon Training Instructor, Managing Safely (IOSH) or equivalent, Protective Security Diploma or equivalent. Experience: Applicant should preferably have a military background. Minimum of 2 years in a Ground/Response Security training instructor role with domestic and/or international experience. Experience of operating in post conflict & multicultural environments. Minimum of 5 years working within an airport or site security establishment. Computer Skills: Knowledgeable in Microsoft Office suite (user´s perspective) and able to manage other specific project/management software, provided the adequate training. Language Skills (Eng., Arabic, other): Solid knowledge and command of written and spoken English (essential) and Arabic (essential). Training Requirements: Ability to deliver training in Protective Security in benign & post conflict environments. Behavioral Competencies: • Delivering Results & Fostering Ownership • Building Customer Value • Networking & Influencing Collaboratively • Leading Teams • Driving Change Technical Competencies: • Designing & executing Training Development syllabuses • Incident Management • Adult education and vocational training principles • Interpersonal & Instructor Skills • Knowledge of Regulations & Policies in the Security Field • Weapon Training Instructor skills</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and visionary Executive Housekeeper to lead our housekeeping operations in Baghdad, Iraq. In this pivotal role, you will oversee all aspects of our housekeeping department, ensuring exceptional cleanliness, presentation, and guest satisfaction across all facilities. As an assertive and organized leader, you will manage a dedicated team while maintaining the highest standards of operational excellence and compliance. This position offers the opportunity to make a meaningful impact through innovative approaches to facility management and a commitment to supporting your team's professional growth.</p><br><ul><li>Oversee and manage the daily operations of the housekeeping department, ensuring seamless coordination and efficient workflow</li><li>Supervise, train, schedule, and evaluate housekeeping staff with a supportive and inclusive approach that fosters professional development</li><li>Establish and implement comprehensive cleaning procedures, quality control measures, and performance standards that exceed industry expectations</li><li>Conduct regular inspections of guest rooms, public areas, and facilities to ensure they consistently meet cleanliness and presentation standards</li><li>Manage departmental budgets, control expenses, and optimize resource allocation to achieve organizational goals</li><li>Monitor and maintain accurate inventory of linens, cleaning supplies, guest amenities, and equipment</li><li>Collaborate effectively with Front Office, Maintenance, Laundry, and other departments to ensure integrated and efficient operations</li><li>Address guest complaints and special requests with empathy and professionalism, resolving issues promptly and transparently</li><li>Ensure full compliance with local health, safety, sanitation, and environmental regulations specific to Baghdad operations</li><li>Maintain detailed records of staff attendance, inventory levels, room inspections, maintenance requests, and departmental metrics</li><li>Analyze performance data and prepare comprehensive departmental reports to support decision-making and continuous improvement</li><li>Demonstrate flexibility and resilience in adapting to operational challenges while maintaining service quality and team morale</li></ul><br>Qualifications<br><br><ul><li>Minimum 7–10 years of progressive housekeeping experience with demonstrated supervisory and managerial responsibilities</li><li>Strong expertise in housekeeping operations, advanced cleaning techniques, and industry best practices</li><li>Proven ability to manage budgets, control expenses, and optimize departmental resources effectively</li><li>Proficiency with property management systems (PMS) and housekeeping management software</li><li>Comprehensive knowledge of health, safety, sanitation, and environmental compliance standards</li><li>Excellent leadership and team motivation skills with the ability to inspire and develop staff</li><li>Strong written and verbal communication skills in English; knowledge of Arabic is advantageous</li><li>Analytical mindset with the ability to interpret performance metrics and implement data-driven improvements</li><li>Problem-solving abilities and decisive decision-making skills in fast-paced environments</li><li>Detail-oriented approach with exceptional organizational and time management capabilities</li><li>Ability to work flexibly and adapt to changing priorities while maintaining service excellence</li><li>Customer-focused mindset with a commitment to guest satisfaction and service quality</li></ul> </div>

<p>The Administrative Associate provides in-office administrative and operational support to the Operations and Administration Manager to ensure organized, efficient, and professional day-to-day office functioning. The role supports internal administrative systems, documentation, office operations, facilities coordination, program and event logistics, and routine client and communications needs.</p><p>RESPONSIBILITIES</p><p>Administrative &amp; Operational Support (Approx. 40%)</p><ul><li>Provide direct, in-office administrative support to the Operations and Administration Manager</li><li>Maintain organized physical and digital filing systems in accordance with office procedures</li><li>Support document preparation, data entry, and internal recordkeeping</li><li>Track receipts and invoices and support payment documentation and filing</li><li>Assist with procurement coordination and vendor documentation</li><li>Maintain administrative trackers and ensure timely updates</li><li>Coordinate meetings and appointments, maintain office calendars as assigned, and support scheduling and related administrative follow-up</li></ul><p>Office Management &amp; Facility Support (Approx. 20%)</p><ul><li>Maintain office supply inventory and coordinate restocking</li><li>Support day-to-day office organization and upkeep to maintain a clean, orderly, and professional workspace</li><li>Coordinate with maintenance and service providers as needed</li></ul><p>Program &amp; Event Logistics Support (Approx. 30%)</p><ul><li>Provide in-office logistical support for trainings, exams, meetings, and events as assigned</li><li>Assist with basic travel coordination and preparation of materials</li></ul><p>Front Office &amp; Communications Support (Approx. 10%)</p><ul><li>Serve as the initial point of contact during assigned office hours</li><li>Respond to general inquiries in person, by phone, and by email, and direct them appropriately</li><li>Support the management of social media content, including posting and boosting; monitor incoming messages; respond to routine inquiries; and escalate matters as needed</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree or diploma in business administration, office management, operations, or a related field; relevant work experience may be considered in lieu of degree requirements</li><li>Minimum of 3 years of administrative, office support, operations support, or customer service experience in a professional office environment</li><li>Strong organizational skills with the ability to maintain accurate physical and digital records, filing systems, trackers, receipts, invoices, and administrative documentation</li><li>Good written and verbal communication skills in English, Kurdish, and Arabic, with the ability to respond professionally to inquiries in person, by phone, and by email</li><li>Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams, with accurate data entry and document preparation skills</li><li>Ability to manage routine administrative tasks, office supply tracking, basic procurement coordination, and vendor documentation with attention to detail and confidentiality</li><li>Professional, reliable, service-oriented, and able to work on-site during assigned office hours while managing multiple priorities and following established procedures</li><li>Experience coordinating meetings, trainings, exams, events, travel arrangements, materials preparation, or other program logistics</li><li>Working knowledge of basic finance or administrative processes, including invoice tracking, payment documentation, petty cash support, or procurement follow-up</li><li>Experience managing or monitoring social media content, responding to platform inquiries, or supporting organizational communications</li></ul>

<p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions. Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency Collaborate with other departments to ensure seamless coordination and exceptional guest experiences Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li><li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li><li>Strong people management and team development skills with a commitment to supporting staff growth</li><li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li><li>Proficiency in front office management systems and hotel software platforms</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li><li>Problem-solving abilities and sound judgment in handling complex situations</li><li>Budget management and financial acumen with experience in cost control</li><li>Leadership qualities with the ability to motivate and inspire teams</li><li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li><li>Analytical mindset with the ability to interpret data and make informed decisions</li><li>Customer-focused approach with a genuine passion for hospitality</li><li>Ability to work independently and collaboratively within a team environment</li></ul>

<p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions.</p><p>Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth</p><p>Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections</p><p>Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services</p><p>Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution</p><p>Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy</p><p>Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth</p><p>Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality</p><p>Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency</p><p>Collaborate with other departments to ensure seamless coordination and exceptional guest experiences</p><p>Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty</p><p>Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li><li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li><li>Strong people management and team development skills with a commitment to supporting staff growth</li><li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li><li>Proficiency in front office management systems and hotel software platforms</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li><li>Problem-solving abilities and sound judgment in handling complex situations</li><li>Budget management and financial acumen with experience in cost control</li><li>Leadership qualities with the ability to motivate and inspire teams</li><li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li><li>Analytical mindset with the ability to interpret data and make informed decisions</li><li>Customer-focused approach with a genuine passion for hospitality</li><li>Ability to work independently and collaboratively within a team environment</li></ul>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions.</p> <ul> <li>Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth</li> <li>Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections</li> <li>Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services</li> <li>Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution</li> <li>Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy</li> <li>Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth</li> <li>Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality</li> <li>Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency</li> <li>Collaborate with other departments to ensure seamless coordination and exceptional guest experiences</li> <li>Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty</li> <li>Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</li> </ul> <h4>Qualifications</h4> <ul> <li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li> <li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li> <li>Strong people management and team development skills with a commitment to supporting staff growth</li> <li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li> <li>Proficiency in front office management systems and hotel software platforms</li> <li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li> <li>Problem-solving abilities and sound judgment in handling complex situations</li> <li>Budget management and financial acumen with experience in cost control</li> <li>Leadership qualities with the ability to motivate and inspire teams</li> <li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li> <li>Analytical mindset with the ability to interpret data and make informed decisions</li> <li>Customer-focused approach with a genuine passion for hospitality</li> <li>Ability to work independently and collaboratively within a team environment</li> </ul></p><p></p>

<p>Job Purpose: To supervise and coordinate the Front Desk team during the assigned shift, ensuring smooth hotel operations, excellent guest service, and compliance with hotel standards and procedures. Key Responsibilities Supervise and coordinate Front Desk operations throughout the assigned shift. Lead and support Front Desk Agents, ensuring efficient and professional guest service. Ensure smooth and accurate check-in and check-out procedures. Welcome guests and provide professional assistance throughout their stay. Handle guest requests, inquiries, complaints, and service recovery in a timely and professional manner. Monitor room availability, room status, arrivals, departures, and special requests. Coordinate closely with Housekeeping to ensure rooms are available and ready for guests. Ensure accurate handling of guest accounts, payments, deposits, and cash transactions. Monitor and control the Front Desk cash float and ensure proper shift closing and handover procedures. Verify daily reports, registration details, and other Front Office documentation. Ensure all guest information is accurately entered and maintained in the hotel PMS. Monitor VIP arrivals, group arrivals, special occasions, and other priority guests. Ensure all Front Desk team members are familiar with daily operational priorities and special guest requirements. Conduct shift briefings and communicate important information to the team. Monitor team attendance, grooming, punctuality, and adherence to hotel standards. Coach and assist team members in handling difficult guest situations and operational issues. Coordinate with other departments to resolve guest requests and operational matters. Ensure compliance with hotel policies, security procedures, and guest privacy requirements. Identify and report maintenance issues, room discrepancies, or operational concerns to the relevant department. Assist the Front Office Manager with training, performance monitoring, and team development. Prepare and complete shift handover reports, ensuring all pending matters are properly communicated to the next shift. Support the Front Office Manager in maintaining guest satisfaction and departmental performance. Perform any other duties assigned by the Front Office Manager or management.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or degree in Hotel Management, Hospitality, or a related field is preferred. Minimum 2 3 years of Front Office experience , preferably in a four- or five-star hotel. Previous supervisory or team-lead experience is preferred. Good knowledge of hotel Front Office operations and PMS systems. Strong knowledge of check-in/check-out, guest accounts, cashiering, and room inventory procedures. Excellent communication and guest-service skills. Strong problem-solving and decision-making abilities. Good command of English; additional languages are an advantage. Ability to work shifts, weekends, and public holidays.</p>

<p><h4>Program logistics and property manager overview</h4> <p>The program logistics and property manager will be primarily based in Baghdad, Iraq. The logistics and property manager will manage all supply chain services, including acquisitions, receiving, stocking, inventorying, issuing, and shipment of goods, utilizing resources to accomplish operational requirements. The logistics and property manager will report to program management to manage multiple geographical sites and functions to support critical client mission activities of this contract. The logistics and property manager is specifically accountable for proactively identifying, analyzing, and correcting systemic performance concerns, and for providing structured performance briefings to the program manager and business group vice president to ensure sustained contract compliance and mission readiness.</p> <h4>Duties</h4> <ul> <li>Ensure proper material controls are in place, and operations are following established scope of work (SOW), standard operating procedures (SOP), and occupational health and safety administration (OSHA) standards.</li> <li>Establish and maintain department performance baselines and key performance indicators (KPIs) for all logistics and property functions; conduct monthly trend analysis to proactively identify and address performance degradation before it impacts the embassy mission at BEC.</li> <li>Ensure equipment and material shipments are actively tracked and provide timely updates to program management, operations, construction, and other stakeholders as required to ensure all delivery delays are monitored and adjusted for.</li> <li>Review status of projects and budgets; manage schedules and prepare status reports to brief program stakeholders of performance, compliance, and anticipated gaps.</li> <li>Proactively escalate emerging performance risks and negative trends to the project manager and business group vice president through structured weekly and monthly briefings, ensuring leadership visibility and enabling timely corrective intervention.</li> <li>Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Collect, analyze, and summarize data for report preparation and submit written reports.</li> <li>Prepare and deliver structured quarterly performance briefings to the project manager and business group vice president covering KPI status, trend analysis, corrective actions in progress, workforce performance metrics, and forecasted risks to logistics operations at BEC.</li> <li>Conduct formal root cause analysis (RCA) for recurring logistics failures or chronic performance shortfalls; develop, implement, and track written corrective action plans (CAPs) with defined milestones, responsible parties, and completion timelines; report CAP status to program management at defined intervals.</li> <li>Direct the work of a diverse employee population assigned to the program.</li> <li>Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.</li> <li>Identify chronic under-performance within the department workforce; develop and execute performance improvement plans (PIPs) with documented benchmarks, supervisory oversight, and outcome tracking to restore performance standards and prevent recurrence.</li> <li>Ensure that common supplies, materials, equipment, and services are procured from local and regional supply markets to the maximum extent practicable.</li> <li>Maintain effective, timely, and respectful communication and interaction with other employees and managers and support other organizations.</li> <li>Additional tasks and special projects as assigned.</li> </ul> <h4>Required experience</h4> <ul> <li>Minimum acceptable experience level: ten (10) years’ progressive experience, including staff management, in a high volume, multi-unit receiving/inventory or supply management environment.</li> <li>Demonstrated ability to achieve high standards of customer service while representing the company to customers.</li> <li>Demonstrated experience establishing, implementing, and managing formal performance improvement programs that address department deficiencies, restore contract compliance, and sustain corrected performance over time.</li> <li>Experience with supply chain management (SCM) systems particularly in relation to accurate inventory management.</li> <li>Experience developing, implementing, monitoring, evaluating, and driving the adoption of logistics processes as prescribed in the operations plan.</li> <li>Experience working independently with various functions and disciplines of supply chain and operations.</li> <li>Experience with business intelligence and data analysis, and research using the MS Office suite of programs.</li> </ul> <h4>Knowledge, skills, and abilities</h4> <ul> <li>Knowledge of all principles and processes involved in operating and supporting supply chain functions at a large-scale overseas facility.</li> <li>Knowledge of the FAR and industry leading practices regarding government property. Ability to clearly and concisely articulate services/requirements in writing.</li> <li>Successful management of multiple sites in geographically dispersed locations operating in an environment of constant change.</li> <li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li> <li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast-paced and constantly changing environment.</li> <li>Ability to develop, monitor, and present department performance metrics using data-driven methods; demonstrated experience conducting trend analysis and presenting findings with actionable recommendations to senior program leadership (PM and VP level).</li> <li>Knowledge of corrective action plan (CAP) development, implementation, and tracking methodologies applicable to government property and logistics programs operating under FAR-based contracts in high-security, overseas environments.</li> </ul> <h4>Education</h4> <ul> <li>A high school diploma or GED.</li> <li>An undergraduate degree is preferred but can be replaced with additional years of business administration, operations, supply chain management, government property administration, or a similar discipline preferred.</li> </ul> <h4>Licenses and certifications</h4> <ul> <li>Valid drivers’ license from home of record.</li> <li>NPMA certification or ability to obtain within one year – CPPA (Certified Professional Property Administrator).</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with Amentum.</li> <li>Experience working with MAXIMO and/or AMRO systems.</li> </ul> <h4>Security and other requirements</h4> <ul> <li>Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</li> <li>Expert professional, oral and written English communication skills to present, facilitate, and disseminate information.</li> <li>Successfully complete and pass the medical and dental examinations as required for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li> </ul> <h4>Other responsibilities</h4> <ul> <li><strong>Safety:</strong> Enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. Each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li> <li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. Each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand their quality management and customer satisfaction responsibilities.</li> <li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.</li> </ul> <h4>Working and living conditions</h4> <p>This position is in an austere environment with harsh and dangerous conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p> <p>Work schedules are a minimum of six days per week and ten hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>Job purpose:</h4> <p>To supervise and coordinate the front desk team during the assigned shift, ensuring smooth hotel operations, excellent guest service, and compliance with hotel standards and procedures.</p> <h4>Key responsibilities</h4> <ul> <li>Supervise and coordinate front desk operations throughout the assigned shift.</li> <li>Lead and support front desk agents, ensuring efficient and professional guest service.</li> <li>Ensure smooth and accurate check-in and check-out procedures.</li> <li>Welcome guests and provide professional assistance throughout their stay.</li> <li>Handle guest requests, inquiries, complaints, and service recovery in a timely and professional manner.</li> <li>Monitor room availability, room status, arrivals, departures, and special requests.</li> <li>Coordinate closely with housekeeping to ensure rooms are available and ready for guests.</li> <li>Ensure accurate handling of guest accounts, payments, deposits, and cash transactions.</li> <li>Monitor and control the front desk cash float and ensure proper shift closing and handover procedures.</li> <li>Verify daily reports, registration details, and other front office documentation.</li> <li>Ensure all guest information is accurately entered and maintained in the hotel PMS.</li> <li>Monitor VIP arrivals, group arrivals, special occasions, and other priority guests.</li> <li>Ensure all front desk team members are familiar with daily operational priorities and special guest requirements.</li> <li>Conduct shift briefings and communicate important information to the team.</li> <li>Monitor team attendance, grooming, punctuality, and adherence to hotel standards.</li> <li>Coach and assist team members in handling difficult guest situations and operational issues.</li> <li>Coordinate with other departments to resolve guest requests and operational matters.</li> <li>Ensure compliance with hotel policies, security procedures, and guest privacy requirements.</li> <li>Identify and report maintenance issues, room discrepancies, or operational concerns to the relevant department.</li> <li>Assist the front office manager with training, performance monitoring, and team development.</li> <li>Prepare and complete shift handover reports, ensuring all pending matters are properly communicated to the next shift.</li> <li>Support the front office manager in maintaining guest satisfaction and departmental performance.</li> <li>Perform any other duties assigned by the front office manager or management.</li> </ul> <h4>Qualifications</h4> <ul> <li>Diploma or degree in hotel management, hospitality, or a related field is preferred.</li> <li>Minimum 2–3 years of front office experience, preferably in a four- or five-star hotel.</li> <li>Previous supervisory or team-lead experience is preferred.</li> <li>Good knowledge of hotel front office operations and PMS systems.</li> <li>Strong knowledge of check-in/check-out, guest accounts, cashiering, and room inventory procedures.</li> <li>Excellent communication and guest-service skills.</li> <li>Strong problem-solving and decision-making abilities.</li> <li>Good command of English; additional languages are an advantage.</li> <li>Ability to work shifts, weekends, and public holidays.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><p><strong>Job Purpose:</strong></p><br><p>To supervise and coordinate the Front Desk team during the assigned shift, ensuring smooth hotel operations, excellent guest service, and compliance with hotel standards and procedures.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Supervise and coordinate Front Desk operations throughout the assigned shift.</li><li>Lead and support Front Desk Agents, ensuring efficient and professional guest service.</li><li>Ensure smooth and accurate check-in and check-out procedures.</li><li>Welcome guests and provide professional assistance throughout their stay.</li><li>Handle guest requests, inquiries, complaints, and service recovery in a timely and professional manner.</li><li>Monitor room availability, room status, arrivals, departures, and special requests.</li><li>Coordinate closely with Housekeeping to ensure rooms are available and ready for guests.</li><li>Ensure accurate handling of guest accounts, payments, deposits, and cash transactions.</li><li>Monitor and control the Front Desk cash float and ensure proper shift closing and handover procedures.</li><li>Verify daily reports, registration details, and other Front Office documentation.</li><li>Ensure all guest information is accurately entered and maintained in the hotel PMS.</li><li>Monitor VIP arrivals, group arrivals, special occasions, and other priority guests.</li><li>Ensure all Front Desk team members are familiar with daily operational priorities and special guest requirements.</li><li>Conduct shift briefings and communicate important information to the team.</li><li>Monitor team attendance, grooming, punctuality, and adherence to hotel standards.</li><li>Coach and assist team members in handling difficult guest situations and operational issues.</li><li>Coordinate with other departments to resolve guest requests and operational matters.</li><li>Ensure compliance with hotel policies, security procedures, and guest privacy requirements.</li><li>Identify and report maintenance issues, room discrepancies, or operational concerns to the relevant department.</li><li>Assist the Front Office Manager with training, performance monitoring, and team development.</li><li>Prepare and complete shift handover reports, ensuring all pending matters are properly communicated to the next shift.</li><li>Support the Front Office Manager in maintaining guest satisfaction and departmental performance.</li><li>Perform any other duties assigned by the Front Office Manager or management.</li></ul><br>Qualifications<br><br><ul><li>Diploma or degree in Hotel Management, Hospitality, or a related field is preferred.</li><li>Minimum <strong>2–3 years of Front Office experience</strong>, preferably in a four- or five-star hotel.</li><li>Previous supervisory or team-lead experience is preferred.</li><li>Good knowledge of hotel Front Office operations and PMS systems.</li><li>Strong knowledge of check-in/check-out, guest accounts, cashiering, and room inventory procedures.</li><li>Excellent communication and guest-service skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Good command of English; additional languages are an advantage.</li><li>Ability to work shifts, weekends, and public holidays.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead a unique humanitarian partnership in Iraq The Danish Red Cross, German Red Cross and Norwegian Red Cross are seeking an experienced and strategic humanitarian leader to serve as Country Manager for the Iraq Joint Office in Baghdad. The Iraq Joint Office was established in April 2026 as a shared platform through which the three National Societies coordinate and strengthen their partnership with the Iraqi Red Crescent Society. The Joint Office represents a commitment to greater collaboration, coherence and effectiveness in supporting humanitarian action by Iraqi Red Crescent Society. While the employment contract is initially held by Danish Red Cross as part of a rotating management arrangement among the participating National Societies, the Country Manager serves as the senior leader and representative of the Joint Office as a whole. The role provides strategic leadership across all Joint Office activities and represents the collective engagement of Danish Red Cross, German Red Cross and Norwegian Red Cross in Iraq. Working closely with the IRCS, the Country Manager will ensure that support is coordinated, principled, needs-based and aligned with the priorities across a range of thematic areas. About the Context Iraq continues its transition from conflict towards recovery and development while facing significant humanitarian, economic, environmental and governance challenges. More than one million people remain displaced, many returnees continue to face barriers to sustainable reintegration, and climate-related pressures are increasingly affecting vulnerable communities. Climate change, water scarcity, economic vulnerability, urbanisation and regional instability continue to shape humanitarian needs and development challenges across the country. At the same time, Iraq presents important opportunities to strengthen resilience, local humanitarian leadership and longer-term recovery efforts. Key Responsibilities Joint Office Leadership and Governance: The Country manager will be line managed by the Steering Committee formed by DRC, GRC and NoRC, while remaining under the Duty of Care and Security management of the contract holder (DRC for the first rotation). The Country manager will be responsible to organize and facilitate those Steering Committee meetings, developing presentations and act as a bridge to bring in expertise from the 3 partners as requested by IRCS. Provide overall leadership and strategic direction to the Iraq Joint Office on behalf of Danish Red Cross, German Red Cross and Norwegian Red Cross. Maintain a co-operative working relationship with IRCS and provide IRCS with guidance and support in the strategic development process, building and strengthening their capacities, quality assurance, management, reporting and finance. Ensure effective implementation of the Joint Office governance framework and agreed collaboration mechanisms. Provide monthly updates to the Steering Committee and escalate decisions to this body as needed Promote a culture of partnership, transparency, accountability and collective ownership across the participating National Societies. Facilitate strategic planning, prioritisation and decision-making processes within the Joint Office. Ensure that Joint Office activities align with the priorities and leadership of the IRCS. Partnership and Representation: Serve as the senior representative of the Joint Office towards the Iraqi Red Crescent Society, International Federation of the Red Cross and Red Crescent Societies, International Committee of the Red Cross, government authorities, donors and external partners. Maintain and strengthen strategic relationships across the humanitarian and development sector. Promote the visibility, credibility and influence of the Joint Office and its partners. Support Movement coordination and strengthen cooperation among Red Cross Red Crescent actors in Iraq. Programme Leadership: Provide strategic oversight of the Joint Office portfolio and ensure programme quality, relevance and impact. Support innovation, learning and adaptive programming. Ensure effective monitoring, reporting, accountability and compliance across all programmes. Strengthen approaches that contribute to resilience, recovery and locally led humanitarian action. People Leadership: Lead, support and develop a high-performing and diverse team. Foster an inclusive, respectful and collaborative organisational culture. Ensure effective performance management, staff development and succession planning. Promote staff wellbeing, safeguarding and duty of care. Financial and Operational Management: Ensure sound financial management, compliance and risk management. Oversee budget planning, resource allocation and donor accountability. Ensure efficient and effective operational support systems. Support resource mobilisation and the development of strategic funding opportunities. Security and Risk Management: Maintain oversight of security management and organisational risk. Ensure that staff safety and security considerations are integrated into operational planning and decision-making. Support preparedness, contingency planning and emergency response capacity. You will become part of the World's largest humanitarian organization The Red Cross Red Crescent Movement is the world's largest humanitarian organization. We help people on both sides of a conflict and in the remotest corners of the world, regardless of their religion, race or political views. The Red Cross is always there. We save lives every day, and we equip people with the tools they need to get through crises and disasters. We are part of your local community no matter where you live. With your help, we can be wherever we are needed, always. We are passionate about what we do - and we are proud of our job! We offer a meaningful work at a purpose-driven workplace with truly engaged colleagues. We focus on professional&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You are a collaborative and politically astute humanitarian leader with a strong track record of managing complex partnerships and programmes in challenging environments. You combine strategic vision with strong operational management skills and have the ability to unite diverse stakeholders around a common purpose. Required Experience and Qualifications</p><ul><li>Relevant university degree in international development, humanitarian action, public health, social sciences, management or a related field.</li><li>Minimum 8 years of progressively responsible experience in humanitarian and/or development programming.</li><li>Significant leadership experience in complex international settings.</li><li>Proven experience managing partnerships, programmes, budgets and teams.</li><li>Experience working with institutional donors and donor compliance requirements.</li><li>Demonstrated ability to represent organisations externally and engage effectively with senior stakeholders.</li><li>Experience supporting organisational development and capacity strengthening.</li><li>Strong financial management and strategic planning skills.</li><li>Excellent written and spoken English.</li></ul><p>Desirable Experience and Skills</p><ul><li>Previous experience in the Middle East and North Africa region.</li><li>Previous experience working with the Red Cross Red Crescent Movement.</li><li>Experience in health &amp; PSS, DRM, cash-based-assistance, climate adaptation.</li><li>Arabic language skills.</li><li>Hostile Environment Awareness Training (HEAT) or equivalent.</li></ul><p></p></section>

<p>بەشی فرۆشتن | Sales مندوب مبيعات</p><p>شوێن: هەولێر</p><p>&nbsp;کۆمپانیا: کۆمپانیای دۆزەر بۆ فرۆشتن و گواستنەوەی پارچەی یەدەگی ئۆتۆمبیل ⸻</p><p>هەڵی کاری بەردەست &nbsp;6 کارمەندی بەشی فرۆشتن (ڕەگەزی نێر) ⸻</p><p>&nbsp;مەرجەکان</p><p>&nbsp;بۆ کارمەندانی بەشی فرۆشتن:</p><p>شارەزایی لە بەکارهێنانی کۆمپیوتەر</p><p>توانای زیادکردنی داتا و کارکردن لەسەر سیستە</p><p>&nbsp;بۆ کارمەندی ژمێریاری:&nbsp;</p><p>دەرچووی کۆلێژی ژمێریاری</p><p>&nbsp;شارەزایی تەواو لە Microsoft Office&nbsp;</p><p>&nbsp;باشترە شارەزاییان هەبێت لە جۆر، براند و پارچەکانی ئۆتۆمبیل</p><p>زمانی کوردی بزانن، و ئەگەر عەرەبی یان ئینگلیزی بزانن هەلی وەرگرتنیان زیاتر دەبێت&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Main Duties and Responsibilities:</p><p>Network &amp; Administration</p><p>Lead the design, deployment, and optimization of Cisco-based network infrastructure across Kurdistan sites.</p><p>Monitor network performance, troubleshoot issues, and implement proactive solutions to ensure high availability and security.</p><p>Manage firewalls, VPNs, switches, routers, and wireless systems with a focus on scalability and redundancy.</p><p>Maintain network documentation, topology maps, and configuration standards.</p><p>Microsoft 365 &amp; Office 365 Services</p><p>Administer and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and Azure AD.</p><p>Provide advanced support for Office 365 applications and integrations with other enterprise systems.</p><p>Systems &amp; Infrastructure</p><p>Oversee Windows Server environments, Active Directory, DNS, DHCP, and virtualization platforms (e.g., Hyper-V or VMware).</p><p>Ensure system backups, disaster recovery plans, and business continuity strategies are in place and tested.</p><p>Collaborate with cybersecurity teams to enforce best practices and respond to threats.</p><p>Implement and manage security measures to protect sensitive data and IT infrastructure.</p><p>End-User Support</p><p>Provide technical support to end users, including software installation, troubleshooting, and resolving hardware issues.</p><p>Guide users through problem-solving steps and ensure the timely resolution of technical problems.</p><p>Maintain records of issues and solutions to identify trends and prevent future problems</p><p>Guide and mentor junior IT staff and coordinate with cross-functional teams for project execution.</p><p>Support IT operations in remote sites and ensure consistent service delivery across all Kurdistan locations.</p><p>Working Conditions:</p><p>Office-based- 5 days/week</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Information Technology, or a related field.</p><p>Minimum 7 years of experience in IT systems and network administration.</p><p>Proven experience managing Cisco networks and Microsoft 365 environments.</p><p>Strong understanding of enterprise networking protocols, security frameworks, and cloud services.</p><p>Excellent troubleshooting, documentation, and communication skills.</p><p>Ability to work independently and lead technical initiatives.</p><p>Cisco Certified Network Professional (CCNP) or higher.</p><p>Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert.</p><p>CompTIA Security+ or equivalent cybersecurity certification.</p><p>ITIL Foundation or other IT service management credentials (optional but beneficial).</p><p></p></section>

<p>We are seeking a professional and welcoming <strong>German-Speaking Receptionist</strong> to be the face of our company. The ideal candidate will possess exceptional communication skills in German and deliver a premium, hospitable experience to our clients and visitors.</p><h3><strong>Requirements &amp; Qualifications:</strong></h3><ul><li><strong>Languages:</strong> Full professional fluency in <strong>German</strong> (spoken and written, native or near-native level). Good command of English or Arabic is a strong advantage.</li><li><strong>Skills &amp; Demeanor:</strong> Professional appearance, outstanding interpersonal skills, and a welcoming, polite attitude.</li><li><strong>Technical Skills:</strong> Proficiency in MS Office (Word, Excel, Outlook) and familiarity with basic office equipment or scheduling systems.</li><li><strong>Experience:</strong> Prior experience in front desk operations, hospitality, or customer service is preferred.</li></ul><h3><strong>Key Responsibilities:</strong></h3><ul><li>Greet, welcome, and direct visitors and clients in a professional and polite manner.</li><li>Answer, screen, and forward incoming phone calls in German while providing accurate information.</li><li>Manage daily emails, handle correspondence, and organize appointments or meetings.</li><li>Maintain a clean, tidy, and organized reception area that accurately reflects the company's professional image.</li></ul><h3><strong>Benefits:</strong></h3><ul><li>Competitive salary (determined based on language proficiency and experience).</li><li>High-end, professional, and supportive work environment.</li><li>Opportunities for career development and growth.</li></ul>