وظائف كول سنتر في العراق

<p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>ROLE PURPOSE:</b> Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>EDUCATION QUALIFICATION AND EXPERIENC</b>E: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p></p></section>

<p>We are seeking a professional and welcoming <strong>German-Speaking Receptionist</strong> to be the face of our company. The ideal candidate will possess exceptional communication skills in German and deliver a premium, hospitable experience to our clients and visitors.</p><h3><strong>Requirements &amp; Qualifications:</strong></h3><ul><li><strong>Languages:</strong> Full professional fluency in <strong>German</strong> (spoken and written, native or near-native level). Good command of English or Arabic is a strong advantage.</li><li><strong>Skills &amp; Demeanor:</strong> Professional appearance, outstanding interpersonal skills, and a welcoming, polite attitude.</li><li><strong>Technical Skills:</strong> Proficiency in MS Office (Word, Excel, Outlook) and familiarity with basic office equipment or scheduling systems.</li><li><strong>Experience:</strong> Prior experience in front desk operations, hospitality, or customer service is preferred.</li></ul><h3><strong>Key Responsibilities:</strong></h3><ul><li>Greet, welcome, and direct visitors and clients in a professional and polite manner.</li><li>Answer, screen, and forward incoming phone calls in German while providing accurate information.</li><li>Manage daily emails, handle correspondence, and organize appointments or meetings.</li><li>Maintain a clean, tidy, and organized reception area that accurately reflects the company's professional image.</li></ul><h3><strong>Benefits:</strong></h3><ul><li>Competitive salary (determined based on language proficiency and experience).</li><li>High-end, professional, and supportive work environment.</li><li>Opportunities for career development and growth.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span> <br> <br><br> <span></span><p><b>ROLE PURPOSE:</b></p><br> <p>Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p><br> <p><b>RESPONSIBILITIES:</b></p><br> <ul> <li>Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists.</li> <li>Regularly Conducting AVAs &amp; promotional activities.</li> <li>Achieve assigned Sales Targets in the designated territory.</li> <li>Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory.</li> <li>Coach and support the South team in their day-to-day working activities.</li> <li>Maintain updated customer database.</li> <li>Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers.</li> <li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals.</li> <li>To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities</li> <li>Planning and execution of medical educational events.</li> <li>Conduct ongoing market analysis.</li> <li>Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions.</li> <li>Coaching New joiners on Day to Day working Activities.</li> </ul> <br> <br><br> <span>Requirements</span> <br> <br><br> <span></span><p><b>EDUCATION QUALIFICATION AND EXPERIENCE:</b></p><br> <ul> <li>Bachelor Degree in B.Sc pharmacy</li> <li>+3 Years in&nbsp;Pharmaceutical Sales</li> </ul> <p><b>TECHNICAL SKILLS:</b></p><br> <ul> <li>Selling Skills/Presentation Skills -&nbsp;Professional</li> </ul> <p><b>KEY ATTRIBUTES:</b></p><br> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p><b>ASPEN COMPETENCIES:</b></p><br> <p><b>BUSINESS</b></p><br> <ul> <li>Foster Consumer &amp; Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p><b>PEOPLE</b></p><br> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/Embrace change</li> </ul> <p><b>SELF</b></p><br> <ul> <li>Continuously Grow &amp; Develop</li> <li>Contribute Special Expertise</li> </ul> <br> <br><br> <span>Work Level</span> <br> <br><br> <span>Skilled</span> <br> <br><br> <span>Job Type</span> <br> <br><br> <span>Permanent</span> <br> <br><br> <span>Salary</span> <br> <br><br> <span>Market Related</span> <br> <br><br> <span>EE Position</span> <br> <br><br> <span>No</span> <br> <br><br> <span>Location</span> <br> <br><br> <span>Iraq</span> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>To administer and support the patient life cycle to meet the company’s objectives of profitability, patient satisfaction, and stakeholder experience. To combine leadership skills with a desire to provide a positive patient experience to lead the patient success team. To organize and develop a way to measure how patient perceive the product and/or service the healthcare facility provides.&nbsp;</p><br><br><br><u><b>Job Responsibilities 1</b></u> <br><p>Ensure that a positive patient experience is well maintained in the area.</p><br> <p>Assist in planning, directing, and overall coordination of Guest Relations services.</p><br> <p>Interact directly with patients, families, visitors, and staff daily.&nbsp;</p><br> <p>Facilitate real-time service recovery by directly connecting with the patient and their family.</p><br> <p>Coordinate and maintain staff competency in the area of bereavement and family and patient-centered care.</p><br> <p>Serve as a bereavement resource while on duty. In consultation with the Director, implement an effective customer relationship management system to foster customer loyalty&nbsp;</p><br><br><br><u><b>Job Responsibilities 2</b></u> <br><p>Oversee the day-to-day patient operations to ensure a delightful customer experience at all stages of the patient engagement.</p><br> <p>Assist the Director in coordinating with internal teams to deliver seamless patient service.</p><br> <p>Assist the Director in establishing value generating business partnerships.</p><br> <p>Oversee the day-to-day partner operations to ensure a fruitful partner experience&nbsp;</p><br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Strong Knowledge of the Healthcare industry</p><br> <p>Ability to analyze data in an accurate and time-efficient manner</p><br> <p>Understanding of confidentiality and safeguarding procedures</p><br> <p>Excellent customer service and the ability to communicate efficiently</p><br> <p>Interested in skills training and development</p><br> <p>Good at problem-solving and multitasking&nbsp;</p><br> <p>Professional, flexible, and positive</p><br> <p>Willingness to work as part of a team</p><br> <p>Ability to work autonomously</p><br> <p>Ability to work to a very high standard</p><br> <p>ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role&nbsp;</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 4 years of experience (required)</p><br> <p>Experience work in healthcare facility (preferred)</p><br> <p>Minimum 2 years in GCC (preferred)&nbsp;</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description</p><p></p><p></p><p></p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p><p></p><p></p><p>Requirements</p><p></p><p></p><p></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p></p><p></p><p>Work Level</p><p></p><p></p><p>Skilled</p><p></p><p></p><p>Job Type</p><p></p><p></p><p>Permanent</p><p></p><p></p><p>Salary</p><p></p><p></p><p>Market Related</p><p></p><p></p><p>EE Position</p><p></p><p></p><p>No</p><p></p><p></p><p>Location</p><p></p><p></p><p>Iraq</p><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>EDUCATION QUALIFICATION AND EXPERIENCE:</h4><p>Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales</p><h4>TECHNICAL SKILLS:</h4><p>Selling Skills/Presentation Skills - Professional</p><h4>KEY ATTRIBUTES:</h4><p>Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills</p><h4>ASPEN COMPETENCIES:</h4><p>BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p></p></section>

<p>Role</p><p>Under the direct supervision of the Country Director and with a technical reporting line to the Global MEAL Lead, the Country MEAL Officer leads the implementation, adaptation, and management of Geneva Call’s Monitoring, Evaluation, Accountability and Learning (MEAL) systems for the Iraq country mission. Working in close collaboration with the Head of Programmes, programme teams across Iraq, the HQ MEAL Unit, and the MENA regional team, the role ensures that MEAL systems remain responsive to the evolving conflict context, support high-quality data collection, analysis, reporting, and accountability to affected populations, and generate evidence to inform timely decision-making, adaptive programming, and organizational learning in line with Geneva Call’s MEAL standards.</p><p><br></p><p>The role ensures data quality, supports evidence-based decision making, and strengthens accountability to affected populations through effective feedback and learning processes.</p><p><br></p><p>Work relations</p><p>Internal: Country Director, Head of Programmes, Programme and support staff, HQ MEAL Unit, HQ-based Regional Africa Team, Policy, Research and Legal (PRL) Unit, and other relevant support functions as required</p><p>External: Implementing partners, service providers, and relevant coordination platforms</p><p>Duties and responsabilities</p><p>Monitoring and Evaluation</p><p><br></p><p>Develop, implement, and maintain project-level MEAL frameworks, plans, and monitoring systems, ensuring alignment with project logical frameworks, indicators, and organizational MEAL standards.</p><p>Monitor programme performance by tracking progress against indicators, reviewing indicator performance, identifying inconsistencies or data gaps, and supporting the adaptation of monitoring tools and methodologies to the operational context.</p><p>Conduct monitoring, verification, and assessments, including regular field monitoring visits, data quality assurance and verification, and supporting the planning and implementation of baseline, endline, and other assessments through data collection and coordination.</p><p>Support evidence-based reporting and programme management by providing timely and accurate MEAL inputs for internal and donor reporting, ensuring that monitoring findings inform programme implementation and decision-making.</p><p>Contribute to the design and continuous improvement of MEAL systems, including the development of evaluation frameworks, indicators, sampling methodologies, and data collection approaches to strengthen programme quality and accountability.</p><p>Accountability and Learning</p><p><br></p><p>Establish and manage feedback and complaint mechanisms in line with programme design and operational context.</p><p>Track, document, and follow up on feedback and complaints in line with protocols.</p><p>Escalate sensitive cases in accordance with safeguarding and accountability standards.</p><p>Facilitate periodic learning and reflection sessions with programme teams.</p><p>Document lessons learned and support adaptive programme improvements.</p><p>Support the dissemination of lessons learned and good practices across teams and partners.</p><p>Support integration of learning into programme design and implementation.</p><p>Data Management and Analysis</p><p><br></p><p>Maintain databases, trackers, and information management systems ensuring data accuracy.</p><p>Conduct routine data analysis to inform programme performance.</p><p>Produce dashboards and basic data visualizations.</p><p>Ensure data is systematically stored, cleaned, and accessible for reporting and evaluation purposes.</p><p>Ensure data protection, confidentiality, and secure data storage in line with organizational policies.</p><p>Translate data findings into actionable recommendations and support follow-up on their implementation.</p><p>Training and Capacity Strengthening</p><p><br></p><p>Train and support field staff and partners on MEAL tools, data collection methods, and reporting requirements.</p><p>Provide on-the-job coaching to staff and partners to strengthen MEAL practices.</p><p>Supervise enumerators, interns, or small data collection teams.</p><p>Promote consistent application of MEAL standards across field teams.</p><p>Additional Duties</p><p><br></p><p>Propose improvements to MEAL processes and tools based on field experience.</p><p>Support coordination with partners on MEAL-related activities.</p><p>Support drafting of donor reports and proposals, ensuring MEAL inputs are evidence-based.</p><p>Support the organization of learning events, workshops, or review meetings at country level.</p><p>Ensure compliance with organizational MEAL standards and donor requirements across programme activities.</p><p>Support the coordination of external evaluations, including engagement with consultants and stakeholders.</p><p>Perform other relevant tasks as assigned.</p><p>Requirements</p><p>Education (Essential)</p><p><br></p><p>Bachelor’s degree in Monitoring and Evaluation, Social Sciences, Development Studies, or related field.</p><p>Formal training in MEAL, data management, or data analysis.</p><p>Education (Desirable)</p><p><br></p><p>Certification in MEAL systems, evaluation, or data analysis.</p><p>Certification in project or program management (e.g. PMP, PRINCE2).</p><p>Experience (Essential)</p><p><br></p><p>At least 6 years of professional experience, including at least 2 years in MEAL-related roles.</p><p>Experience implementing surveys, maintaining databases, and contributing to analytical reports.</p><p>Familiarity with MEAL systems and donor reporting requirements.</p><p>Proficiency in Kobo/ODK, Excel, and data visualization tools (e.g. Power BI).</p><p>Strong skills in data tracking, verification, and reporting.</p><p>Experience (Desirable)</p><p><br></p><p>Experience in humanitarian contexts and fragile settings.</p><p>Exposure to partner coordination and multi-stakeholder environments.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Monitoring and Evaluation, Social Sciences, Development Studies, or related field.</li><li>Formal training in MEAL, data management, or data analysis.</li><li>Certification in MEAL systems, evaluation, or data analysis (Desirable).</li><li>Certification in project or program management (e.g. PMP, PRINCE2) (Desirable).</li><li>At least 6 years of professional experience, including at least 2 years in MEAL-related roles.</li><li>Experience implementing surveys, maintaining databases, and contributing to analytical reports.</li><li>Familiarity with MEAL systems and donor reporting requirements.</li><li>Proficiency in Kobo/ODK, Excel, and data visualization tools (e.g. Power BI).</li><li>Strong skills in data tracking, verification, and reporting.</li><li>Experience in humanitarian contexts and fragile settings (Desirable).</li><li>Exposure to partner coordination and multi-stakeholder environments (Desirable).</li><li>Strong analytical and data interpretation skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Experience supervising data collection teams.</li><li>Solid report writing and documentation skills.</li><li>Understanding of humanitarian programming and sectoral approaches.</li><li>Understanding and respect for humanitarian principles and the organization's vision, mission, and confidentiality.</li><li>Flexibility and adaptability.</li><li>Collaborative, team-oriented, and solutions-oriented approach.</li><li>Full professional proficiency in Arabic and English, written and spoken.</li><li>Knowledge of Kurdish is a plus (Desirable).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire a Creative Multimedia Expert who is responsible for producing high-quality creative content for Zain Iraq across static, digital, motion, and simple animated formats. The job holder translates briefs and creative direction into visual concepts, mood boards, storyboards, campaign designs, motion graphics, and multimedia assets for relevant channels. The role collaborates closely with the Head of Creative, internal stakeholders, the Production Unit, and external agencies to ensure timely, accurate, and on-brand execution. The job holder also develops or adapts concise Arabic and English marketing copy, including headlines, captions, calls to action, and short scripts, whenever required.</span></p><br> <br> <br><br> Responsibilities <br> <p><span>• Interpret creative briefs and translate business and communication requirements into effective visual concepts and multimedia solutions.</span></p><br><p><span>• Develop moodboards to define visual direction and create storyboards for motion graphics, animation, video, TVCs, and other sequential content.</span></p><br><p><span>• Design high-quality creative materials for digital platforms, social media, applications, websites, retail, outdoor, print, presentations, and internal communications.</span></p><br><p><span>• Adapt key visuals and campaign materials into the formats, sizes, and specifications required by different channels.</span></p><br><p><span>• Create motion graphics, animated digital assets, transitions, and simple animations that support campaign and communication objectives.</span></p><br><p><span>• Perform basic video editing, including cutting, resizing, subtitling, overlays, transitions, and visual treatments.</span></p><br><p><span>• Develop or adapt concise Arabic and English marketing copy, including headlines, captions, calls to action, promotional messages, and short scripts.</span></p><br><p><span>• Ensure that visual design, motion, and copy work together as one clear and coherent creative message.</span></p><br><p><span>• Collaborate with the Head of Creative, internal stakeholders, the Production Unit, and external agencies throughout concept development and execution.</span></p><br><p><span>• Review creative materials for brand consistency, visual quality, copy accuracy, factual correctness, and technical readiness before release.</span></p><br><p><span>• Manage multiple assignments, revisions, source files, final assets, and version histories while meeting agreed deadlines.</span></p><br><p><span>• Monitor creative, design, motion, content, and technology trends and recommend practical improvements to creative quality and production efficiency.</span></p><br> <br> <br><br> Education, Experience and Competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in Graphic Design, Multimedia Design, Visual Communication, Advertising, or a related field, or equivalent.</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>A minimum of 5 years of relevant experience, with at least 3 years in a similar multimedia design, motion design, or creative production role.</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Creative thinking and problem-solving</span></p><br></li><li><p><span>Accountability, ownership, and attention to detail</span></p><br></li><li><p><span>Collaboration and clear communication</span></p><br></li><li><p><span>Adaptability and receptiveness to feedback</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Advanced proficiency in Adobe Photoshop and Illustrator</span></p><br></li><li><p><span>Strong proficiency in After Effects and working knowledge of Premiere Pro or equivalent tools</span></p><br></li><li><p><span>Ability to develop visual concepts, moodboards, storyboards, motion graphics, and simple animations</span></p><br></li><li><p><span>Ability to develop or adapt concise Arabic and English marketing copy</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<p>We are looking for a friendly, professional, and well-presented Restaurant Hostess to join our team Iraq, Karbala. The successful candidate will welcome guests, manage reservations and seating arrangements, and help ensure an excellent dining experience from arrival to departure.</p><p>Key Responsibilities:</p><ul><li>Welcome guests warmly and professionally.</li><li>Manage reservations, walk-in guests, and waiting lists.</li><li>Escort guests to their tables and provide menus.</li><li>Organize seating arrangements according to table availability.</li><li>Answer telephone calls and respond to reservation inquiries.</li><li>Inform guests about waiting times, restaurant services, and special offers.</li><li>Coordinate with servers, supervisors, and kitchen staff.</li><li>Monitor table availability and maintain a smooth flow of guests.</li><li>Handle guest requests and complaints politely and promptly.</li><li>Maintain a clean, organized, and presentable reception area.</li><li>Assist with special events and group reservations.</li><li>Thank guests when they leave and invite them to return.</li><li>Follow restaurant policies, hygiene standards, and safety procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience as a hostess or in customer service is preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Professional appearance and a positive attitude.</p><p>Friendly, confident, and guest-focused personality.</p><p>Good organizational and multitasking skills.</p><p>Ability to remain calm and professional during busy periods.</p><p>Ability to work flexible shifts, including evenings, weekends, and public holidays.</p><p>Fluency in Arabic and English is preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>About Zaincash</strong> </p> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq. </p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.</li> <li>Escalate unresolved or complex issues to the relevant department and follow up until closure.</li> <li>Maintain detailed and accurate records of customer interactions, transactions and complaints.</li> <li>Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.</li> <li>Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li> <strong>Education:</strong> Bachelor s degree in Business Administration or relative field.</li> <li> <strong>Languages:</strong> Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.</li> <li> <strong>Availability:</strong> Ability to work on a shift rotation.</li> <li> <strong>Experience:</strong> Minimum of 1 year experience in customer service or a related field</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>

<p>The Front Office Agent is responsible for providing professional, friendly, and efficient service to hotel guests throughout their stay. The position involves managing guest check-in and check-out, handling reservations and inquiries, processing payments, responding to guest requests, and ensuring a positive guest experience in accordance with the hotel's standards and policies.</p><p>Key Responsibilities</p><ul><li>Welcome and greet guests in a warm, professional, and courteous manner.</li><li>Perform guest check-in and check-out procedures accurately and efficiently.</li><li>Verify guest identification and registration information in accordance with hotel policies and applicable local requirements.</li><li>Handle room assignments, key cards, and guest requests.</li><li>Process cash, credit card, and other approved payment transactions accurately.</li><li>Provide guests with information about hotel facilities, services, room rates, operating hours, and local attractions.</li><li>Handle telephone calls, emails, and guest inquiries professionally.</li><li>Manage reservations, cancellations, modifications, and room availability when required.</li><li>Maintain accurate guest records and update information in the hotel's Property Management System (PMS).</li><li>Respond promptly and professionally to guest complaints and service requests, escalating issues to the supervisor or manager when necessary.</li><li>Coordinate with Housekeeping, Maintenance, Food &amp; Beverage, Security, and other departments to ensure smooth guest service.</li><li>Monitor room status and communicate relevant information to the appropriate departments.</li><li>Prepare and maintain accurate shift reports, cash reports, and other required front office documentation.</li><li>Follow hotel procedures related to cash handling, guest confidentiality, security, and emergency situations.</li><li>Maintain a clean, organized, and professional front desk area.</li><li>Promote hotel services and facilities when appropriate and support the achievement of departmental revenue targets.</li><li>Ensure compliance with hotel policies, service standards, and applicable Iraqi regulations.</li><li>Perform other duties and responsibilities assigned by the Front Office Manager or management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Front Office Agent is responsible for providing professional, friendly, and efficient service to hotel guests throughout their stay. The position involves managing guest check-in and check-out, handling reservations and inquiries, processing payments, responding to guest requests, and ensuring a positive guest experience in accordance with the hotel's standards and policies.</p><p>Key Responsibilities</p><ul><li>Welcome and greet guests in a warm, professional, and courteous manner.</li><li>Perform guest check-in and check-out procedures accurately and efficiently.</li><li>Verify guest identification and registration information in accordance with hotel policies and applicable local requirements.</li><li>Handle room assignments, key cards, and guest requests.</li><li>Process cash, credit card, and other approved payment transactions accurately.</li><li>Provide guests with information about hotel facilities, services, room rates, operating hours, and local attractions.</li><li>Handle telephone calls, emails, and guest inquiries professionally.</li><li>Manage reservations, cancellations, modifications, and room availability when required.</li><li>Maintain accurate guest records and update information in the hotel's Property Management System (PMS).</li><li>Respond promptly and professionally to guest complaints and service requests, escalating issues to the supervisor or manager when necessary.</li><li>Coordinate with Housekeeping, Maintenance, Food &amp; Beverage, Security, and other departments to ensure smooth guest service.</li><li>Monitor room status and communicate relevant information to the appropriate departments.</li><li>Prepare and maintain accurate shift reports, cash reports, and other required front office documentation.</li><li>Follow hotel procedures related to cash handling, guest confidentiality, security, and emergency situations.</li><li>Maintain a clean, organized, and professional front desk area.</li><li>Promote hotel services and facilities when appropriate and support the achievement of departmental revenue targets.</li><li>Ensure compliance with hotel policies, service standards, and applicable Iraqi regulations.</li><li>Perform other duties and responsibilities assigned by the Front Office Manager or management.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose:</strong></p><br><p>The Site Security Manager (SSM) is responsible for the management of all static guard and the implementation of all security SOPs pertaining to static operations. Oversees all security provisions and requirements in support of Company and Company employees and operations are met on a daily and as-required basis. Ensures static operations are conducted in accordance with Iraqi government, client and Control Risks directives and procedures. </p><br><p><strong>Tasks and Responsibilities:</strong></p><br><ul><li>Carry out all duties in support of the contractor PSM/SM. </li><li>Manage all Static Guard personnel. </li><li>Responsible for the readiness and deployment of the static guard force.</li><li>Oversee and co-ordinate all Static Guard activities in support of the company operations on a daily and “as required”</li><li>Maintain constant communications with the SCCC.</li><li>Ensure that full training and personnel records are maintained for all Static Guard personnel. </li><li>Respond to emergency calls and tasks as required. </li><li>Ensure that all Static Guard rotational leave and sick patterns are implemented. </li><li>Develop reporting procedures for security incidents in line with company requirements. </li><li>Overall management of site security and safety systems to identify any deficiencies. </li><li>Participate in and coordinate the security response to emergency calls. </li><li>Provision of assistance and support to the APT as required. </li><li>Ensuring assessment and accurate maintenance of records on the training database and producing reports as directed in the training directive. </li></ul><p><strong>Application Closing Date: </strong>Monday, 20 July 2026</p><br><p>Start Date: 01 August 2026</p><br><p>Rotation: 6 weeks on / 6 weeks off</p><br><p>Salary: will be discussed during the interview</p><br><p>*INTERNAL APPLICANTS ONLY*</p><br> </div>