وظائف مدير سلامه و صحه مهنية في العراق

<p><strong>Background</strong></p><p>Baz Booking is a hospitality booking application serving the Iraqi market. The application requires a Business Development Officer to expand its hotel partner network, develop commercial relationships, promote adoption, and generate sustainable booking growth.</p><p>The position requires strong experience in Software as a Service (SaaS) sales and business development, with the ability to explain digital products, demonstrate their business value, and convert prospects into active partners.</p><p>The Business Development Officer will manage the business development cycle, from market research and lead generation through presentations, negotiations, partner onboarding, and account development.</p><p>The officer will focus on securing productive partnerships and increasing actual use of Baz Booking, with performance assessed through partner activation, bookings, and commercial results.</p><p>Duties and Responsibilities</p><p><strong>A. Market Research and Business Development Planning</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify priority cities, hotel categories, customer segments, and partnership opportunities for Baz Booking.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Research competing booking platforms, hotel needs, commercial practices, and barriers to adopting digital booking services.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare a business development plan with defined prospects, outreach activities, targets, and timelines.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recommend improvements to the application’s commercial positioning based on market evidence and partner feedback.</p><p><strong>B. Lead Generation and Partner Acquisition</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and approach hotels, accommodation providers, travel agencies, corporate clients, and other relevant partners.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build and maintain a qualified sales pipeline through direct outreach, meetings, referrals, networking, and industry events.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engage hotel owners, general managers, sales managers, and other decision-makers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assess each prospect’s needs, decision-making process, commercial potential, and readiness to join the application.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain regular follow-up to move qualified opportunities toward agreement.</p><p><strong>C. Product Promotion and Demonstrations</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deliver professional presentations and practical demonstrations of Baz Booking.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Explain the application’s available features, booking process, and potential business benefits in clear, nontechnical language.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply consultative SaaS sales techniques to understand client challenges and present relevant solutions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Address objections relating to adoption, commercial terms, operational workload, and customer support.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with marketing to develop accurate presentations, proposals, promotional materials, and partner success stories.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all statements about functionality, integrations, and service commitments are verified with the responsible teams.</p><p><strong>D. Commercial Negotiation and Agreements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare commercial proposals using approved pricing and partnership terms.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Negotiate agreements within delegated authority and obtain approval for exceptions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate contract preparation, review, and signature with management and relevant teams.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain accurate records of agreed terms, commitments, renewal dates, and follow-up actions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure a documented handover of commercial agreements to the teams responsible for implementation and support.</p><p><strong>E. Partner Onboarding and Activation</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate onboarding with hotel partners and internal operational and technical teams.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up on the information needed to establish accurate hotel listings, including property details, images, room information, rates, and policies.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Arrange demonstrations or training for partner staff on the relevant booking workflow.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track progress from signed agreement to an active listing and the first completed booking.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify onboarding delays and coordinate their resolution.</p><p><strong>F. Account Development and Retention</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain regular contact with active partners to review results, resolve commercial concerns, and identify growth opportunities.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop joint promotions and account plans that encourage bookings and repeat use.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify inactive or underperforming accounts and implement reactivation plans.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with support teams on escalated issues and follow up until they are resolved.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collect structured partner feedback and communicate product improvement requests without making unapproved commitments.</p><p><strong>G. Reporting and Internal Coordination</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain complete and current records in the designated customer relationship management system.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Submit weekly pipeline updates and monthly performance reports.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Report on lead quality, sales conversion, onboarding progress, partner activity, bookings, and revenue contribution.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with marketing, product, technical support, operations, and finance.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain confidentiality of partner information, commercial terms, and company records.</p><p>&nbsp;</p><p><strong>4. Expected Deliverables</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; An initial market assessment and business development action plan.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A maintained database of qualified prospects and key decision-makers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A documented pipeline with clear opportunity stages and next actions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Commercial proposals and signed agreements within approved authority.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner onboarding and activation records.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Weekly activity updates and monthly performance reports.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recommendations for improving partner acquisition, retention, and application adoption.</p><p>&nbsp;</p><p>Performance Indicators</p><p><strong>&nbsp;</strong></p><p>&nbsp;</p><p>Targets will be agreed with management and reviewed regularly. Performance will be assessed against:</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Qualified opportunities generated and progressed.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product demonstrations and commercial proposals completed.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conversion of qualified opportunities into signed agreements.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Percentage of signed partners successfully activated.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Time from agreement to activation and first completed booking.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Booking volume and revenue attributable to managed accounts.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner retention, repeat activity, and reactivation results.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accuracy of pipeline records, forecasts, and reporting.</p><p>&nbsp;</p><p>Qualifications and Experience</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor degree in Marketing, Media or relevant fields</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A minimum of five years of relevant experience.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relevant experience with hospitality is Desirable.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Femail candidate is strongly recommended to Apply.</p><p>&nbsp;</p><p><strong>Language Requirements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Arabic:</strong> professional spoken and written proficiency is required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>English:</strong> professional spoken and written proficiency is required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Candidates must be able to conduct meetings, communicate with guests and employees, and prepare or review business correspondence in Arabic and English.</p><p>&nbsp;</p><p>Notes:</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Only shortlisted candidates will be contacted Only.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Applications received after the deadline may not be considered.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The selection process will be conducted on a competitive basis.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Providing incorrect or misleading information may result in the application being rejected.</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p><p><strong>Sellink gives paramount consideration in ensuring the highest standards of efficiency, competence and integrity in its recruitment process of personnel. To ensure fairness and transparency, selection of candidate will be made on a competitive basis through a selection panel</strong>.</p><p><strong>Sellink does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).</strong></p><p>&nbsp;</p><p>&nbsp;</p>

<p>In coordination with the RMO, support the R&amp;R Officer PSD in monitoring the financial aspects of all PSD projects, including overseeing expenditure, fund availability, and cash flow management. Proactively prepare expenditure plans, internal monitoring reports, for all PSD projects. Identify and address bottlenecks, recommend solutions, and ensure approval processes are followed. In collaboration with PSD Project Officers, PSD Reporting Officer, Partnerships and Coordination Division and RMU, provide support to the R&amp;R Officer in drafting and reviewing project budgets. Assist in conducting analyses on variations between budgeted and actual expenditures and forecast future budget requirements. In collaboration with Resources Management Officer (RMO), identify any unusual trends and notify Project Managers and RMO for timely action and potential remedies to keep projects on track. In collaboration with PSD Officers and relevant technical staff, participate in the design of solutions for PSD's operational requirements. This includes new systems, processes, or tools to meet the identified needs. Support the R&amp;R Officer and program staff in coordinating internal activities and pay particular attention to emerging and cross-cutting issues and work closely with the R&amp;R Officer to address them. Support the successful implementation of PSD projects by facilitating timely and appropriate resource mobilization. Proactively identify opportunities for program development. In coordination with the PSD Reporting Officer conduct project monitoring and evaluation activities through field visits, identify opportunities for development, and flag accountability issues and solutions to the Head of PRD. Support the PSD Project Officers in forecasting cash flows based on project activities and ensure financial expenditures and records adhere to donor agreements. Monitor and track projectization for PSD staff and operations. Track commitments, precommitments, and expenditures to ensure operations align with the project budget. Support program staff in the procurement, transportation and facilitating access in all regions of the country. Collaborate with the Liaison and Access team to address any access issues. Collaborate with Supply Chain Unit to assess the impact of price changes on the overall procurement process. Determine how the price changes may affect budgets, delivery timelines, and other logistical considerations. Perform any additional duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>University degree in Accounting or Business Administration or in a related field from an accredited academic institution with 5 years of relevant professional experience; or Completed Hight School Degree in the above fields or related field from an accredited academic institution with 7 years of relevant professional experience; Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><h2>Experience</h2><p>Experience in emergency settings and complex environments. Experience in IOM administrative and financial management, budget monitoring, cash management and internal control procedures. Experience in the usage of office software packages (MS Word, Excel, etc.) and knowledge of spreadsheet and data analysis. Experience in working in an international environment and in liaising with a variety of partners at all levels of the hierarchy.</p><h2>Skills</h2><p>Familiarity with IOM/UN administrative and financial management. Excellent coordination and information management skills. Ability to extract, interpret, analyse and format data and make decision rapidly to resolve operational problems. Capacity to work effectively in high-pressure, rapidly changing environments. Ability to meet deadlines and work under pressure. Personal commitment, efficiency, flexibility, drives for results. Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds. Ability to handle confidential matters.</p><h2>Languages</h2><p>Fluency in English is required Arabic and Kurdish are advantage Languages. IOM s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>all IOM staff members must abide by and demonstrate these three values:</p><ul><li><strong>Inclusion and respect for diversity:</strong> Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li><strong>Integrity and transparency:</strong> Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li><strong>Professionalism:</strong> Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li></ul><h2>Courage:</h2><p>Demonstrates willingness to take a stand on issues of importance.</p><h2>Empathy:</h2><p>Shows compassion for others, makes people feel safe, respected and fairly treated.</p><h2>Core Competencies behavioural indicators (Level 2)</h2><ul><li><strong>Teamwork:</strong> Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li><strong>Delivering results:</strong> Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li><strong>Managing and sharing knowledge:</strong> Continuously seeks to learn, share knowledge and innovate.</li><li><strong>Accountability:</strong> Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li><strong>Communication:</strong> Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators (Level 2)</h2><p>(applicable only if position is with direct reports)</p><ul><li><strong>Leadership:</strong> Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li><strong>Empowering others:</strong> Creates an enabling environment where staff can contribute their best and develop their potential.</li><li><strong>Building Trust:</strong> Promotes shared values and creates an atmosphere of trust and honesty.</li><li><strong>Strategic thinking and vision:</strong> Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li><strong>Humility:</strong> Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>

<p>The post holder is responsible for the delivery of Aviation security training programs through courses and workshops, ensuring that all aviation security staff are well-trained and capable of performing their duties efficiently and safely. Additionally, ensuring that other airport workers and stakeholders receive requisite security training and briefings in accordance with mandated international security standards. All training must be compliant with the Regulatory requirements of ICAO Document 8973 Aviation Security and the ICAA National Civil Aviation Security Training Program (NCASTP). A solid knowledge of performance management tools, techniques, and utilizing ‘state of the art’ technology, is vital, along with the ability to forge relationships with peers and customers. Key Areas of Responsibility: a) Regulatory requirements: Demonstrate excellent knowledge of all pertinent security regulations and standard operating procedures, the training requirements of the ICAO Document 8973 Security Manual and the ICAA National Civil Aviation Security Training Program (NCASTP). b) Lesson Plans & Courses: Assist in the development, and then deliver comprehensive aviation security training programs, including lesson plans, exercises and instructional materials for all identified training courses – specifically the core regulated security courses for a Certified Security Officer (CSO), the supervisory and specialist courses for the experienced staff, and for all airport staff the General Security Awareness Training (GSAT) and customer service courses. Create and conduct training sessions on aviation security protocols, procedures, and regulations. c) Courses, Development & Delivery Security Oversight: Organize and prepare all courses to international standards, quality checked against stated learning objectives, then delivered in the national language of Iraq or, when require, in English. (Ensure all courses, lesson plans, examinations and power point presentations are written in Arabic and English). d) Instructional Design: Apply instructional design methodologies to improve training effectiveness and job performance. e) Examinations: Ensure that all courses and examinations are delivered to the standard, content and required level of knowledge; that examination results are properly evaluated & appropriate remedial action initiated where necessary. f) Course Certification: Issue course certificates to successful candidates after course completion. g) Maintaining Records: Maintain accurate records of all training activities, certifications, and employee progress and ensure that staff and training records are properly filed and secured in accordance with Training Manual procedures. h) Methods: Deploy a wide variety of interactive and hands-on training methods, such as simulations and role playing, using visual exercises, varying incident scenarios, and tabletop exercises, to make learning more engaging & practical. i) Workshops: Assist in organizing AvSec workshops and seminars to meet the practical aspects of training needs and staff development. j) Mentorship & On-the-Job training: Provide on-the-job training and mentorship to new staff, offering feedback and addressing areas of low performance. k) Assess and evaluate trainees: Monitor and assess the progress of trainees, providing feedback and guidance to ensure they meet the required standards. l) Maintain training materials: Update and maintain training materials to ensure they are current and effective. m) Currency: Keep current with the latest developments, training trends and industry best practices in airport operations, security regulations, and training methodologies to ensure that the training syllabuses are current and effective. n) Collaborate with stakeholders: Work with the Head of Security Training (HoSTNG) to ensure that training programs and courses meet organizational needs.</p><p>Education: ICAO AvSec Instructor or equivalent, Aviation Security Supervisor, Managing Safely (IOSH) or equivalent, Diploma or equivalent Experience: Minimum of 2 years in an aviation training instructor role with domestic and/or international experience. experience of operating in post conflict & low infrastructure multicultural environments. Minimum of 5 years working within an airport and/or airline environment, at least 2 of those years as an AvSec Supervisor. Computer Skills: Knowledgeable in Microsoft Office suite (user´s perspective) and able to manage other specific project / management software, provided the adequate training. Language Skills (Eng., Arabic, other): Solid knowledge and command of written and spoken English (essential) and Arabic (essential). Training Requirements: Ability to deliver training in Aviation & Protective Security in benign & post conflict environments. Behavioral Competencies • Delivering Results & Fostering Ownership • Building Customer Value • Networking & Influencing Collaboratively • Leading Teams • Driving Change Technical Competencies • Designing & executing Training Development syllabuses • Security screening procedures and techniques • Adult education and vocational training principles • Interpersonal & Instructor Skills • Knowledge of Regulations & Policies in the Aviation Field • Aviation Security Technology and Systems</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Location: Baghdad Department: People &amp; Culture Reporting to: People Team Employment Type: Full time Paid Internship / Temporary Contract (Hybrid) Initial Contract Duration: From 3 to 6 months according to individual performance Potential Full-Time Transition: January 2027, subject to program continuity and individual performance About Rahal Rahal is the travel mini-app inside Iraq’s Super Qi ecosystem; a Rocketship redefining how millions of travelers search, book, and manage journeys across flights, hotels, and digital services.<br> We make travel simple, safe, and accessible to everyone, everywhere.<br> About Maktab Rahal Programme Maktab Rahal is Rahal’s internship and early-career talent development program, designed to identify, develop, and nurture the next generation of Rahal talent.<br> The program gives young participants meaningful exposure to the business, hands-on learning opportunities, mentorship, cross-functional collaboration, and the opportunity to demonstrate their potential for future roles within Rahal.<br> Maktab Rahal is intentionally designed as a company-wide program, not a department-specific internship.<br> Participants will have the opportunity to work with different teams across the business among multinational teams, learn how Rahal operates, and build a broader understanding of the travel-tech ecosystem.<br> Why Rahal Be part of Iraq’s fastest-growing travel platform inside the SuperQi ecosystem.<br> Work in a high-growth, entrepreneurial environment where ownership, speed, and creativity truly matter.<br> Collaborate with passionate builders shaping the future of digital travel in the Middle East.<br> Solve real traveler problems at scale from seamless flight booking to next-gen experiences.<br> Play a central role in Rahal’s regional expansion across the GCC.<br> About the Role As part of our growing People &amp; Culture team, we’re introducing Maktab Rahal Internship Program and looking for a Maktab Rahal Coordinator to help bring the program to life.<br> This role will own the day-to-day coordination of Maktab Rahal from a People Team perspective, working closely with the People Team and cross-functionally with Marketing, Operations, Product, Technology, and other teams.<br> You’ll be the key point of connection throughout the participants’ journey creating structure, keeping everyone aligned, removing blockers, and making sure the program delivers the experience and vision we have for Maktab Rahal.<br> You don’t need years of experience, we’re looking for someone with a little more experience than the participants they’ll support, someone who can relate to their perspective, connect with them naturally, build trust, and provide the right level of guidance throughout their journey.<br> What matters most is that you are organized, proactive, people-oriented, accountable, hands-on, and excited about building something from the ground up.<br> What You’ll Own Own the end-to-end coordination and day-to-day operations of the Maktab Rahal program, from onboarding through graduation.<br> Serve as the primary People Team point of contact for participants, ensuring they have clear expectations, the right support, and someone they can rely on throughout the program.<br> Track attendance, engagement, progress, development, and overall participant experience, maintaining accurate program records and documentation.<br> Coordinate weekly stand-ups, check-ins, learning activities, and key program milestones, keeping participants and stakeholders aligned.<br> Work closely with mentors, managers, and department representatives to ensure participants are meaningfully integrated into their teams and receive the right exposure and guidance.<br> Maintain regular communication across participants and stakeholders, ensuring information, updates, and follow-ups are clear and timely.<br> Gather feedback from participants and stakeholders, identify recurring themes or challenges, and work with the People Team to turn insights into practical improvements.<br> Prepare concise weekly progress updates and reports covering key achievements, challenges, participant progress, and areas requiring attention.<br> Proactively identify and escalate concerns, blockers, performance issues, or engagement risks, ensuring they are addressed early and appropriately.<br> Support the People Team in identifying high-performing participants and potential future talent, including supporting the transition of successful participants into potential full-time opportunities.<br> Support the planning and execution of Maktab Rahal graduation ceremony, ensuring the program concludes with a meaningful experience for the cohort.<br> What Success Looks Like Success in this role means creating a Maktab Rahal experience that is structured, connected, engaging, and valuable for both participants and the business.<br> You’ll know you’re succeeding when: Participants know where to go for support and feel connected, supported, and engaged throughout the program.<br> Teams hosting participants are aligned on expectations and actively contribute to their development.<br> The program operates smoothly, with strong communication, clear ownership, and timely follow-up across all stakeholders.<br> Participant progress and engagement are visible to the People Team, allowing challenges to be addressed before they become bigger issues.<br> Maktab Rahal remains a cross-functional, business-wide program, giving participants meaningful exposure beyond a single department.<br> Feedback is actively used to continuously improve the participant experience and the program itself.<br> Strong performers are recognized and considered for future opportunities with Rahal.<br> Participants complete the program with meaningful experience, stronger skills, valuable connections, and a genuine understanding of what it means to be a Rahaler.<br> “ Please read carefully” About The Personality We’re Looking For: The right person for this role is not just a coordinator, they are someone who can connect with young talent, create structure, and keep the entire program moving.<br> Biased for Action :You don’t wait for everything to be perfectly defined.<br> You take initiative, figure things out, act quickly, and learn along the way.<br> ✈️ Traveler-Obsessed: You naturally think from the participant’s perspective.<br> You care about their experience, understand what they need, and constantly ask: “How can we make this journey better?<br>” A Natural Team Player: You collaborate naturally across functions and geographies, build relationships easily, and know how to bring different stakeholders together around a common goal.<br> ⚙️ Operator Mindset: You enjoy getting things done.<br> You’re comfortable in a fast-moving startup environment where priorities can evolve, things can get messy, and someone needs to step in and make them work.<br> Strategic &amp; Executional: You can understand the bigger vision of Maktab Rahal while also being willing to handle the details, from organizing a weekly stand-up to following up with a participant who needs support.<br> People-First &amp; Approachable: You’re someone participants feel comfortable coming to.<br> You listen, understand, encourage, and know when to support, when to challenge, and when to escalate.<br> Ownership Mentality: You treat the program as something you own, not simply a list of tasks assigned to you.<br> You care about the outcome and take responsibility for making it successful.<br> About The Technicality We’re Looking For: 2-3 years of experience in People &amp; Culture, HR, Program Coordination, Learning &amp; Development, Talent, Community Management, or a similar people- or coordination-focused role.<br> Experience working with interns, graduates, early-career talent, or development programs is a strong plus.<br> Strong organizational skills and excellent follow-through, with the ability to manage multiple moving pieces without losing attention to detail.<br> Strong communication and stakeholder-management skills, with the confidence to work across different teams and levels of the organization.<br> A proactive, hands-on approach and a genuine sense of ownership someone who sees what needs to be done and gets it moving.<br> Comfortable working independently, navigating ambiguity, and adapting as the program evolves.<br> Strong interpersonal skills and the ability to build genuine relationships with young talent while maintaining the right balance of approachability, structure, and accountability.<br> Strong problem-solving skills, with the ability to identify issues early and turn them into practical solutions.<br> Comfortable working with trackers, reports, documentation, and progress updates.<br> A genuine interest in people development, talent, and creating meaningful early-career experiences.<br> Strong written and verbal communication skills in English; Arabic is a strong plus.<br> Positive energy, curiosity, and a genuine desire to help people learn, grow, and succeed.<br> Contract &amp; Growth Opportunity This role will initially be offered as a 3-6 month paid internship / temporary contract as part of the launch phase of Maktab Rahal.<br> For the right person, there will be an opportunity to transition into a full-time position in January 2027, subject to the continuity of the program and demonstrated performance throughout the internship.<br> The successful candidate will become a permanent member of the Rahal People &amp; Culture team.<br> We want this journey to be meaningful for both the Maktab Rahal participants and the person helping us build it.<br> Ideally, you’ll be standing alongside the cohort at their graduation ceremony celebrating their growth and achievements while also celebrating your own journey into the Rahal team.<br> If you’re excited about building something from the ground up, working closely with young talent, and helping shape the next generation of Rahalers, we’d love to hear from you </span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Deadline for Applications</b></p><br><br><br><br><br><br><br><br>August 4, 2026<p><b>Grade</b></p><br>NOA<p><b>Staff Member / Affiliate Type</b></p><br><br><br><br><br><br><br><br>National Professional Officer<p><b>Reason</b></p><br>Temporary &gt; Temporary Assignment/ Appointment<p><b>Hardship Level</b></p><br><br><br><br><br><br><br><br>D<p><b>Family Type</b></p><br><br><br><br><br><br><br><br>Non Family<span><span><span><span><span><span><span><span><span>&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</span></span></span></span></span></span></span></span></span><p><b>Residential location (if applicable)</b></p><br><br><br><br><br><br><br><br><p><b>Target Start Date</b></p><br><br><br><br><br><br><br><br>2026-08-01<p><b>Target End Date</b></p><br><br><br><br><br><br><br><br>2026-12-31<p><b>Standard Job Description</b></p><br><p>Assistant Community-Based Protection Officer<br>Organizational Setting and Work Relationships<br>The Assistant Community-Based Protection Officer is a member of the Protection Unit in a Country Operation and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Assistant Community-Based Protection Officer works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role the Assistant Community-Based Protection Officer is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of persons of concern (PoC). The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.</p><br><p><br>All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.</p><br><p><br>Duties<br>- Be fully informed about community structures and the protection and security situation of the PoC and develop strong links with a cross-section of members of refugee/IDP/stateless communities, using an AGD approach.<br>- Through relationships with PoC and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to senior management.<br>- Ensure that the perspectives, capacities, needs and resources of the PoC are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, and marginalized groups.<br>- Support a consultative process with government counterparts at local levels, partners and PoC to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and GBV, and solutions approaches.<br>- Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.<br>- Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated.<br>- Support communities in establishing representation and coordination structures<br>- Promote confidence building and conflict resolution among PoC, authorities and host communities.<br>- Maintain protection presence through regular field missions and reports, making direct contact with PoC, host communities, local authorities and partners. In operations applying the humanitarian cluster system, contribute the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded and covers all assessed and prioritized protection needs of the affected populations.<br>- Support the Operation's work to fully integrate the protection strategy into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team's common humanitarian action plan where applicable.<br>- Contribute to the Protection team's information management component which: provides disaggregated data on PoC and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary.<br>- Support the inclusion of participatory, community-based protection and AGD approaches in strategies and plans in the Country Operation.<br>- Support community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response.<br>- Support PoC to develop structures that enhance their participation and protection.<br>- Contribute to the design of project submissions and the budget for endorsement by the supervisor.<br>- Intervene with authorities on community-based protection issues.<br>- Negotiate with local counterparts, partners and PoC.</p><br><p>-&nbsp;Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).<br>- Perform other related duties as required.<br>Minimum Qualifications</p><br><p>Years of Experience / Degree Level<br>For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree<br>Field(s) of Education<br>International Development, Cultural Studies, Human Rights,<br>International Social Work, Social Science, Political Science,<br>Anthropology, International Law</p><br><p>or other relevant field.</p><br><p><br>Certificates and/or Licenses<br>Not specified<br>Relevant Job Experience<br>Essential<br>Some professional working experience.in the areas of community services, social work (e.g., gender, GBV programs, women's empowerment and protection, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.<br>Desirable<br>Proven communication skills, both oral and written. Demonstrated knowledge of community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.<br>Functional Skills<br>PR-Refugee Protection Principles and Framework<br>IT-Computer Literacy<br>DM-Database Management<br>PR-Coordination in Forced Displacement situations<br>PR-Child Protection Prevention and Response Programming<br>PR-Gender Equality<br>PR-Age, Gender and Diversity (AGD)<br>PR-Gender Based Violence (GBV) prevention programming<br>PR-Gender Based Violence (GBV) response programming<br>(Functional Skills marked with an asterisk* are essential)<br>Language Requirements<br>For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.<br>For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.<br>For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.</p><br><p><br>All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.<br>As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.</p><br><p><br>This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.</p><br><p><b>Desired Candidate Profile</b></p><br><br><br><br><br><br><br><br>a. Operational Context:<br>After more than three decades of political turmoil and armed conflict that profoundly affected its population, Iraq is gradually emerging into a period of relative stability. The country is making progress towards sustainable development, including efforts to resolve protracted displacement. Iraq continues to host significant numbers of refugees and asylum-seekers and pursues an inclusive policy that enables their access to national services. Despite these advances, substantial humanitarian and development needs persist.<br>As of the end of 2025, Iraq generously hosts more than 348,600 refugees and asylum-seekers, of whom 88 per cent are Syrian nationals. Approximately 80 per cent of this population resides in the Kurdistan Region of Iraq (KRI). While most refugees and asylum-seekers live in urban and peri-urban areas, around 30 per cent continue to reside in nine refugee camps nationwide. Iraq also continues to have large numbers of internally displaced people (IDPs), including some 102,000 IDPs who live in IDP camps. <br>In this evolving context, UNHCR in Iraq has transitioned from a humanitarian response to an approach that increasingly supports development-oriented solutions. UNHCR works closely with the Government of Iraq and partners to support refugees and asylum-seekers in accessing protection, public services such as education and healthcare, and economic opportunities, while also advancing durable solutions for both refugees and IDPs. <br>Accordingly, UNHCR’s Multi-Year Strategy (2025–2029) envisions that forcibly displaced populations in Iraq will have enhanced access to legal protection, inclusive and quality basic and protection services within national systems and improved economic opportunities.<br>b. Desired Candidate Profile:<br>- Strong interpersonal and communication skills are essential for this role, as the incumbent will be expected to build trust and maintain effective relationships with refugee communities, often in complex and sensitive environments.<br>- Demonstrated experience in engaging with a wide range of stakeholders, including humanitarian/development partners, government authorities, and community representatives is crucial to ensure coordinated and inclusive protection responses.<br>- The ability to monitor, assess, and interpret protection trends and risks is vital. The incumbent should be capable of synthesizing complex information and translating it into concise reports and actionable recommendations. A proactive approach to identifying protection gaps and proposing practical, context-appropriate solutions is key to success in this position.<br>- In addition, strong managerial competencies are required, particularly in leading teams, coordination of protection activities, and ensuring accountability. <br>- Experience in designing and delivering training or capacity-building initiatives for staff and partners is also highly desirable, as it contributes to strengthening the overall protection response and sustainability of interventions.<br>c. Instructions for applicants:<br>- When completing the application, candidates are required to list all of their language skills – including their mother tongue. The three broad levels are A1/A2 ("Basic User"), B1/B2 ("Independent User"), and C1/C2 ("Proficient User").<br>- Shortlisted candidates might be required to undergo a written test. <br>- Female candidates are strongly encouraged to apply.<br>Kurdish Language is required.<p><b>Functional Clearance</b></p><br><br><br><br><br><br><br><br>This position doesn't require a functional clearance<u><b><b>Required languages (expected Overall ability is at least B2 level)</b></b></u><br><br><br><br><br><br><br>English<p>,</p><br><p>,</p><br><u><b><b>Desired languages</b></b></u><br><br><br><br><br><br><br>Arabic<p>,</p><br>Kurdish<p>,</p><br><p><b>Additional Qualifications</b></p><br><br><br><br><br><br><br><br><p><i>Skills</i></p><br>DM-Database Management, IT-Computer Literacy, PR-Age, Gender and Diversity (AGD), PR-Child Protection Prevention and Response Programming, PR-Coordination in Forced Displacement situations, PR-Gender Based Violence (GBV) prevention programming, PR-Gender Based Violence (GBV) response programming, PR-Gender Equality, PR-Refugee Protection Principles and Framework<p><i>Education</i></p><br>Bachelor of Arts: Anthropology, Bachelor of Arts: Cultural Studies, Bachelor of Arts: Human Rights, Bachelor of Arts: International Development, Bachelor of Arts: International Law, Bachelor of Arts: International Social Work, Bachelor of Arts: Political Science, Bachelor of Arts: Social Science<p><i>Certifications</i></p><br><p><i>Work Experience</i></p><br><br><br><br><br><br><br><br><p><b>UNHCR Salary Calculator</b></p><br><br><br><br><br><br><br><br><p><span><span><span><span>https://icsc.un.org/Home/SalaryScales</span></span></span></span></p><br><p><b>Other information</b></p><br><br><br><br><br><br><br><br> </div>