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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities* Administer and maintain VMware vSphere environments (vCenter, ESXi hosts, clusters, HA/DRS/vMotion, datastores, and VMs), including performance and capacity monitoring.<br> Manage enterprise SAN storage and Fibre Channel connectivity, including LUN provisioning, host mappings, zoning, multipathing, and storage troubleshooting.<br> Administer backup and recovery infrastructure, including Veeam Backup &amp; Replication, HPE StoreOnce, and HPE MSL tape libraries; perform backup verification, restores, offsite procedures, and disaster recovery testing.<br> Administer Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, domain controllers, and Windows Server Failover Clustering.<br> Administer Red Hat Enterprise Linux and other Linux servers, including services, networking, storage, patching, and troubleshooting.<br> Monitor infrastructure health and performance using SolarWinds and Veeam ONE; investigate alerts and production incidents and perform root-cause analysis.<br> Perform server provisioning, patching, upgrades, migrations, and decommissioning across production, UAT, development, and DR environments.<br> Maintain infrastructure security in line with company policies and least-privilege principles, and support server and endpoint security solutions.<br> Follow change management procedures, maintain technical documentation and infrastructure inventory, and coordinate with internal teams and vendors on incidents and technology refresh projects.<br> Administer Microsoft 365 and Google Workspace, including user onboarding/offboarding, licensing, mailbox management, and security settings.<br> Manage Duo multi-factor authentication for users, including enrollment, policy configuration, and access troubleshooting.<br> Bachelor's degree in Computer Science, IT, or equivalent practical experience.<br> Years of Experience: 3 Minimum 2 years of hands-on experience administering Windows Server environments, including Active Directory (AD DS), DNS, DHCP, NTP, Group Policy, and LDAP.<br> Solid experience with physical servers, hardware, and storage systems (SAN/NAS), including RAID, firmware updates, and basic data center operations.<br> Proven experience managing backup and recovery solutions such as Veeam, including backup and restore of files, databases, and virtual machines.<br> Experience administering Microsoft 365 , Cisco Duo, and Google Workspace (user and license management, mail, and security policies).<br> Hands-on experience with virtualization platforms, primarily VMware vSphere/ESXi (VM provisioning, snapshots, vCenter management).<br> Working knowledge of networking fundamentals (TCP/IP, VLANs, firewalls, VPN) and basic Linux administration.<br> Language Proficiency: (Arabic, English)</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Main Duties and Responsibilities:</p><p>Network &amp; Administration</p><p>Lead the design, deployment, and optimization of Cisco-based network infrastructure across Kurdistan sites.</p><p>Monitor network performance, troubleshoot issues, and implement proactive solutions to ensure high availability and security.</p><p>Manage firewalls, VPNs, switches, routers, and wireless systems with a focus on scalability and redundancy.</p><p>Maintain network documentation, topology maps, and configuration standards.</p><p>Microsoft 365 &amp; Office 365 Services</p><p>Administer and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and Azure AD.</p><p>Provide advanced support for Office 365 applications and integrations with other enterprise systems.</p><p>Systems &amp; Infrastructure</p><p>Oversee Windows Server environments, Active Directory, DNS, DHCP, and virtualization platforms (e.g., Hyper-V or VMware).</p><p>Ensure system backups, disaster recovery plans, and business continuity strategies are in place and tested.</p><p>Collaborate with cybersecurity teams to enforce best practices and respond to threats.</p><p>Implement and manage security measures to protect sensitive data and IT infrastructure.</p><p>End-User Support</p><p>Provide technical support to end users, including software installation, troubleshooting, and resolving hardware issues.</p><p>Guide users through problem-solving steps and ensure the timely resolution of technical problems.</p><p>Maintain records of issues and solutions to identify trends and prevent future problems</p><p>Guide and mentor junior IT staff and coordinate with cross-functional teams for project execution.</p><p>Support IT operations in remote sites and ensure consistent service delivery across all Kurdistan locations.</p><p>Working Conditions:</p><p>Office-based- 5 days/week</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Information Technology, or a related field.</p><p>Minimum 7 years of experience in IT systems and network administration.</p><p>Proven experience managing Cisco networks and Microsoft 365 environments.</p><p>Strong understanding of enterprise networking protocols, security frameworks, and cloud services.</p><p>Excellent troubleshooting, documentation, and communication skills.</p><p>Ability to work independently and lead technical initiatives.</p><p>Cisco Certified Network Professional (CCNP) or higher.</p><p>Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert.</p><p>CompTIA Security+ or equivalent cybersecurity certification.</p><p>ITIL Foundation or other IT service management credentials (optional but beneficial).</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Cyber Security Technical Lead – 12 Months rotational Contract – Iraq</strong><br> <br> <strong>28 x 28 Rotational</strong><br> <strong>All flights, accommodation, food, healthcare will be paid for</strong><br> <strong>Fluent in English, any Arabic would be a bonus</strong><br> <br> <strong>Required: - I’m looking for a Windows System Administrator that have moved into a Cyber security role, I need a strong Windows background along with Intune, Azure, Active Directory and Group Policies, 5 years Windows and 5 years Cyber minimum.&nbsp; This is not a junior role; I will need for you to be able to converse at CIO level should the Cyber Security manager not be available. Good scripting experience. Threat hunting and Red-Team, vulnerability management, incident response, enterprise assets and data </strong><br> <br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead Security Operations:<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee daily security monitoring, log analysis, and incident response activities as part of the Security Operations Center (SOC).<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage a small team of Digital Security Analysts (2-4 people).<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with the various digital teams to ensure secure configurations across Windows systems.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Threat Hunt constantly across the environment for anomalies.<br> <br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Threat Detection &amp; Response:<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and maintain SIEM rules in Sentinel and use cases tailored to Windows environments.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Investigate and respond to security incidents, including malware infections, unauthorized access, and data exfiltration.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Introduce new hardening technologies into the environment.<br> <br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vulnerability Management:<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct regular vulnerability assessments and penetration tests on Windows servers, endpoints, and Active Directory.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prioritize and remediate findings in collaboration with system administrators.<br> <br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Policy &amp; Compliance:<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure compliance with internal security policies and external regulations (e.g., ISO 27001, NIST, GDPR).<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and enforce Windows-specific hardening guidelines and security baselines.<br> <br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Security Architecture &amp; Tools:<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recommend and implement security tools (e.g., EDR, DLP, Vault technologies) optimized for Windows environments.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support integration of Windows systems with identity and access management solutions.<br> <br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reporting &amp; Documentation:<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare detailed reports on security incidents, risk assessments, and mitigation strategies.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain documentation for security policies, configurations, and incident response playbooks.<br> o&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain and manage KPI’s for Digital Security operations.<br> <br> <strong>Essential</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in Engineering, Computer Science, or related field.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Programming skills in Python/other languages and Unix tools skills (sed, awk etc.)<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 15+ years’ experience in IT.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 7-10+ years’ experience in digital security in an engineering and/or technical role.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work within a multicultural environment.<br> <br> <strong>Desirable</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in a similar role in Oil &amp; Gas or a similar industrial/asset-intensive sector.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Certifications such as OWSP, CISSP, GCWN or Microsoft related security certificates.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CCNP/CCIE Security certification or equivalent preferred.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous role as Windows System Administrator preferred.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in designing and deploying security solutions.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong expertise in Windows Server, Active Directory, Group Policy, Entra ID and PowerShell scripting, with deep understanding of the Windows operating systems.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with security tools such as Microsoft Defender, Sentinel, Splunk, or similar.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must have Azure hands on knowledge.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Threat hunting and Red-Team/Pen Testing knowledge and skills.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication skills (verbal and written).<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical and interpersonal skills, and ability to work with staff at all levels.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactive thinking, and problem-solving skills to come up with options and solutions to complex technical issues.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Delivery focused with good attention to details.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Willing to challenge and be challenged.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Self-motivated, positive attitude, energetic, collaborative, and leads by example.<br> •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrates strong customer empathy and business understanding.<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration This Vacancy Notice is part of IOM s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. Organizational Context and Scope Under the overall supervision of the Chief of Mission and the direct supervision of the Head of Resources Management, and in close coordination with the Regional Information and Communications Technology Officer in the Regional Office (RO) and the Department of Information and Communications Technology at Headquarters (HQ), the Information and Communications Technology (ICT) Officer will supervise and manage the ICT in IOM Iraq ensuring effective delivery of ICT services across the Country Office (CO).</p><p>Manage and coordinate the activities of the ICT unit in Iraq, ensuring that all requirements are addressed timely and accurately, with an efficient allocation of resources and that all operations are in compliance with IOM ICT policies, standards and are in line with ICT strategy. Ensure continuous engagement and liaison with the CO s management, Heads of Units, and field operations for the adequate and timely provision of ICT solutions and services to satisfy operational needs, including humanitarian emergencies as necessary. Oversee the implementation of security and compliance controls under IOM s global cybersecurity programme, ensuring compliance with donor requirements, operational frameworks and relevant standards under the oversight of the HQ ICT Information Security Unit. Prepare the CO s ICT documentation including office specific Standard Operating Procedures (SOPs), Business Continuity Plan, Disaster Recovery Plans and ICT Risk record for the CO s ICT related services. Manage and monitor delivery and efficiency of services and redundancy in line with IOM ICT standards while ensuring that global ICT SOPs are complied with. Conduct service improvement assessments and provide technical advice to senior management to optimize and implement ICT Infrastructure and solutions to ensure the efficient functioning of the CO s operations. Analyze and interpret user requirements related to data and provide expert advice, translating these needs into actionable business solutions and outcomes. Liaise with CO s Supply Chain Unit to guide on proper provision of ICT-related equipment/supplies/services and propose most suitable solutions. Supervise, train and equip the CO s ICT team to effectively implement strategic initiatives, respond promptly to information security incidents, provide Tier 1 support and escalate issues to the relevants units when needed, for immediate corrective actions. Develop, maintain and ensure all technical specifications for procurement and provision of ICT-related equipment, supplies, services; guide technical evaluations and ensure equipment and services are in line with ICT standards and policies, and are adequately managed. Act as the ICT Business Relationship and cybersecurity local liaison Focal Point with counterparts such as IOM programmes, global cybersecurity programme, Governmental, donors, United Nations Agencies, NGOs, ICT service providers, and Vendors for coordinated and adequate provision of ICT services, digital innovation, technologies and supplies. Participate in the ICT Working Group in Country representing the CO in discussions and initiatives. Perform such other relevant duties as may be assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master's degree in Computer Science, Information Management, Information Technology or a related field from an accredited academic institution with five years of relevant professional experience; or Bachelor's degree in the above fields with seven years of relevant professional experience.</li><li>Certificate in any of the following: Cisco Certified Network Associates (CCNA), Microsoft Azure certifications, Microsoft Certified System Administrator (MCSA), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified System Engineer (MCSE), is a distinct advantage.</li><li>Experience in overseeing the implementation and administration of Microsoft Windows and Serverless environment (LAN/WAN) and first-level network/desktop support in a large international organization;</li><li>Experience in supervising and managing ICT functions in an international organization or agency in a field setting; supporting emergency, complex/post-conflict Country Office operations;</li><li>Knowledge and demonstrated experience in cybersecurity compliance and security control implementation and maintenance, cybersecurity incident response and recovery.</li><li>Extensive knowledge and experience in Microsoft 365 cloud-based applications and technologies; and,</li><li>Experience in advising senior managers on systems development in a changing business environment including the implications of various alternatives on business applications planned for future needs and other related issues.</li><li>Extensive knowledge of Windows, ISA, OWA and Exchange Servers Administration in a multi-site environment, TCP/IP, Telecoms, Network Protocols, Cisco devices, VPN, VoiP, MS Office, Antivirus Software and utilities;</li><li>Advanced oral and written communication skills; refined soft skills and demonstrated ability to communicate with business leaders and those with limited technical background effectively;</li><li>Extensive knowledge of Windows Operating System, NetworkSystems administration, TCP/IP, Telecoms, Network Protocols, Cisco devices, VPN, VoIP, MS Office 365 apps, Antivirus Software, and utilities;</li><li>Knowledge of web-based development, geographical information systems, and/or mapping tools is an advantage;</li><li>Demonstrated ability to work with minimal supervision and demonstrate a high level of initiative, perseverance, and professional commitment to achieve high-quality results;</li><li>Knowledge and demonstrated experience in database information systems and data processing tools;</li><li>Knowledge of web-based development and other development tools and reporting, including future projections on the potential of current and new technologies;</li><li>Demonstrated ability to handle confidential data in a professional, responsible and mature manner; and,</li><li>Demonstrated ability to coach individuals, to work effectively and harmoniously with colleagues within a team from varied cultures and professional backgrounds.</li><li>For this position, fluency in English is required (oral and written). Working knowledge of Arabic and another official UN language (Chinese, French, Russian and Spanish) is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Data Centre - System team lead<br><br><p><b>Job Description: Data Centre - System Team Lead</b></p><br><br><p><b>Role Title: </b>System Team Lead</p><br><br><p><b>Function: </b>Information Management / IT</p><br><br><p><b>Role Leve: </b>Technical Team Lead</p><br><br><p><b>Location: </b>Majnoon Project – Site Basra</p><br><br><p><b>Primary Purpose: </b>Lead systems support, stability, security, upgrades, troubleshooting and documentation</p><br><br><p><b>Reporting: </b>Data Centre Manager</p><br><br>Preface<p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p><br><br>Professional Summary<p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p><br><br>Core Competencies<ul><li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li><li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li><li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li><li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li><li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li><li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li><li>Ability to prioritise technical work across incidents, maintenance, projects, and operational support.</li></ul>Professional Experience<ul><li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li><li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li><li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li><li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li><li>Experience developing best practices, technical documentation, procedures, and operational standards.</li><li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li></ul><br>Key Responsibilities<br><p><b>Lead and Mentor</b></p><br><br><p>Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</p><br><br><p><b>Maintain Stability</b></p><br><br><p>Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</p><br><br><p><b>Oversee Upgrades</b></p><br><br><p>Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</p><br><br><p><b>Troubleshoot Issues</b></p><br><br><p>Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</p><br><br><p><b>Drive Best Practice</b></p><br><br><p>Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</p><br><br><p><b>Support Governance</b></p><br><br><p>Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</p><br><br>Certifications<p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p><br><br><ul><li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li><li>ITIL Foundation or equivalent service management certification.</li><li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li></ul>Technical Skills<p><b>Systems Administration</b></p><br><br><p>Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</p><br><br><p><b>Infrastructure Operations</b></p><br><br><p>Virtualization, storage, compute, network services, hosting environments, and operational resilience.</p><br><br><p><b>Security and Controls</b></p><br><br><p>Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</p><br><br><p><b>Troubleshooting</b></p><br><br><p>Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</p><br><br><p><b>Upgrades and Maintenance</b></p><br><br><p>System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</p><br><br><p><b>Documentation</b></p><br><br><p>Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</p><br><br>Languages<ul><li>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.</li><li>Arabic</li></ul><br><br><br> </div>

<p><h4>Job description</h4> <p><strong>Function:</strong> Information Management / IT<br> <strong>Role level:</strong> Technical Team Lead<br> <strong>Location:</strong> Majnoon Project – Site Basra<br> <strong>Primary purpose:</strong> Lead systems support, stability, security, upgrades, troubleshooting and documentation<br> <strong>Reporting:</strong> Data Centre Manager</p> <h4>Preface</h4> <p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p> <h4>Professional summary</h4> <p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p> <h4>Core competencies</h4> <ul> <li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li> <li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li> <li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li> <li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li> <li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li> <li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li> <li>Ability to prioritize technical work across incidents, maintenance, projects, and operational support.</li> </ul> <h4>Professional experience</h4> <ul> <li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li> <li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li> <li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li> <li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li> <li>Experience developing best practices, technical documentation, procedures, and operational standards.</li> <li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li> </ul> <h4>Key responsibilities</h4> <ul> <li><strong>Lead and mentor:</strong> Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</li> <li><strong>Maintain stability:</strong> Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</li> <li><strong>Oversee upgrades:</strong> Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</li> <li><strong>Troubleshoot issues:</strong> Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</li> <li><strong>Drive best practice:</strong> Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</li> <li><strong>Support governance:</strong> Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</li> </ul> <h4>Certifications</h4> <p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p> <ul> <li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li> <li>ITIL Foundation or equivalent service management certification.</li> <li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li> </ul> <h4>Technical skills</h4> <ul> <li><strong>Systems administration:</strong> Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</li> <li><strong>Infrastructure operations:</strong> Virtualization, storage, compute, network services, hosting environments, and operational resilience.</li> <li><strong>Security and controls:</strong> Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</li> <li><strong>Troubleshooting:</strong> Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</li> <li><strong>Upgrades and maintenance:</strong> System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</li> <li><strong>Documentation:</strong> Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</li> </ul> <h4>Languages</h4> <p>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.<br> Arabic language skills are also relevant.</p></p><p></p>

<p><h4>Job description</h4> <p><strong>Function:</strong> Information Management / IT<br> <strong>Role level:</strong> Technical Team Lead<br> <strong>Location:</strong> Majnoon Project – Site Basra<br> <strong>Primary purpose:</strong> Lead systems support, stability, security, upgrades, troubleshooting and documentation<br> <strong>Reporting:</strong> Data Centre Manager</p> <h4>Preface</h4> <p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p> <h4>Professional summary</h4> <p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p> <h4>Core competencies</h4> <ul> <li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li> <li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li> <li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li> <li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li> <li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li> <li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li> <li>Ability to prioritize technical work across incidents, maintenance, projects, and operational support.</li> </ul> <h4>Professional experience</h4> <ul> <li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li> <li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li> <li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li> <li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li> <li>Experience developing best practices, technical documentation, procedures, and operational standards.</li> <li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li> </ul> <h4>Key responsibilities</h4> <ul> <li><strong>Lead and mentor:</strong> Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</li> <li><strong>Maintain stability:</strong> Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</li> <li><strong>Oversee upgrades:</strong> Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</li> <li><strong>Troubleshoot issues:</strong> Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</li> <li><strong>Drive best practice:</strong> Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</li> <li><strong>Support governance:</strong> Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</li> </ul> <h4>Certifications</h4> <p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p> <ul> <li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li> <li>ITIL Foundation or equivalent service management certification.</li> <li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li> </ul> <h4>Technical skills</h4> <ul> <li><strong>Systems administration:</strong> Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</li> <li><strong>Infrastructure operations:</strong> Virtualization, storage, compute, network services, hosting environments, and operational resilience.</li> <li><strong>Security and controls:</strong> Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</li> <li><strong>Troubleshooting:</strong> Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</li> <li><strong>Upgrades and maintenance:</strong> System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</li> <li><strong>Documentation:</strong> Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</li> </ul> <h4>Languages</h4> <p>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.<br> Arabic language skills are also relevant.</p></p><p></p>