وظائف مصر الجديدة
٧٢ وظائف شاغرة
نبحث عن مسؤول مبيعات داخلية وكاشير يتمتع بالحيوية واللباقة للانضمام إلى فريقنا في فرع مول Point 90. التجمع الخامس إذا كنت تبحث عن بيئة عمل نظيفة ومحترفة، وتمتلك مهارات ممتازة في خدمة العملاء، يسعدنا انضمامك إلينا!<br><br>v المهام والمسؤوليات:<br><br>استقبال العملاء بوجه بشوش، وشرح المنتجات وترشيح الأصناف بذكاء ولباقة.<br>تسجيل الطلبات بدقة على نظام الكاشير ومعالجة المدفوعات (نقدية/فيزا).<br>إدارة عهدة الكاشير والفرع بدقة وأمانة تامة طوال الشفت.<br>v الشروط والمؤهلات المطلوبة:<br><br>الخبرة: خبرة لا تقل عن [سنة] في مجال الأغذية والمشروبات أو الكافيهات والمطاعم.<br>الأمانة والنزاهة: شرط أساسي لا غنى عنه <br>مهارات التعامل: قدرة عالية على التعامل مع العملاء والتعامل تحت ضغط في أوقات الذروة.<br>السكن: يفضل سكان (التجمع، الرحاب، مدينة نصر، مصر القديمة، أو الأماكن القريبة والمؤدية للتجمع بسهولة)<br>v المزايا والتعويضات:<br><br>راتب أساسي مجزي يُحدد حسب الخبرة.<br>حوافز وعمولات على تحقيق مستهدف المبيعات (Sales Target).<br>v طريقة التقديم:<br><br>للتقديم، يرجى إرسال السيرة الذاتية (CV) أو (بياناتك الشخصية وخبراتك) عبر<br><br>الواتساب على رقم: ******************************************* " في نص الرسالة <br><br>الايميل :********************** (يرجي كتابة "مبيعات بوينت 90 " في Subject
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Achieve the assigned region's targets, including lead generation. </p></li><li><p>Support the Regional Manager in reaching business goals. </p></li><li><p>Develop new clients and nurture relationships with existing ones. </p></li><li><p>Stay informed about competitors and market trends, forecasting market needs to drive company growth. </p></li><li><p>Build and maintain strong client relationships, proactively addressing their needs and expectations.</p></li><li><p>Collaborate with teams and technical experts to develop marketing and communication tools for new products, programs, and solutions.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Marketing, Business, or a related field</p></li><li><p>Experience in construction/heavy machinery sales</p></li><li><p>Relevant experience in the construction and automobile sectors</p></li><li><p>Iraq sales experience is a must</p></li><li><p>Minimum of 2 years in Sales and Marketing</p></li><li><p>Strong communication and customer service skills</p></li></ul><br><br><p>
المهام والمسؤوليات:
تحقيق أهداف المنطقة المحددة، بما في ذلك توليد العملاء المحتملين (Leads).
دعم المدير الإقليمي في تحقيق الأهداف التجارية.
استقطاب عملاء جدد وبناء علاقات قوية مع العملاء الحاليين.
متابعة المنافسين واتجاهات السوق، وتوقع احتياجات السوق لدعم نمو الشركة.
بناء علاقات قوية ومستدامة مع العملاء والاستجابة الاستباقية لاحتياجاتهم وتوقعاتهم.
التعاون مع الفرق الفنية والخبراء لتطوير أدوات التسويق ومواد الاتصال الخاصة بالمنتجات والبرامج والحلول الجديدة.
المتطلبات:
درجة البكالوريوس في التسويق أو إدارة الأعمال أو مجال ذي صلة.
خبرة في مبيعات معدات البناء / المعدات الثقيلة.
خبرة ذات صلة في قطاعي البناء والسيارات.
خبرة في المبيعات داخل العراق (شرط أساسي).
خبرة لا تقل عن سنتين في مجال المبيعات والتسويق.
مهارات قوية في التواصل وخدمة العملاء.</p><p></p></section>
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<span></span><p><strong><u>Job Specific Accountabilities</u></strong></p><br>
<ul>
<li>Manages regulatory plans for the submission of new products and maintenance activities for existing products to meet regulatory plans.</li>
<li>Coordinates all regulatory activates for submissions throughout the regulatory life cycle to ensure proper execution of submissions.</li>
<li>Reviews submission documentation including correspondences, dossier content and labelling materials to ensure that submissions are of high quality that complies with standards and regulations.</li>
<li>Maintains awareness of applicable regulations and guidance to keep project teams informed about the new information, along with its possible impact to the projects, as appropriate.</li>
<li>Participates in communications with health agencies and regulatory authorities to discuss relevant issues and ensure smooth submissions and approvals processes.</li>
<li>Reviews and provides regulatory input on various types of agreements to make sure they comply with regulatory standards.</li>
<li>Develops regulatory due diligence reports to evaluate potential products opportunities received from licensors from a regulatory point of view and make appropriate recommendations to colleagues in Business Development department accordingly.</li>
<li>Identifies potential regulatory risks as part of due diligence activities and propose mitigation plans and alternative regulatory scenarios to support the introduction of new product opportunities from licensors.</li>
<li>Leads communications with licensors in order to carry out due diligence activities effectively.</li>
</ul>
<p><strong><u>Required Criteria:</u></strong></p><br>
<ul>
<li>Years of Experience: 10 to 15 Years over all, minimum 7 years in managerial role.</li>
<li>Qualifications: Bachelor’s degree in pharmacy is a must, master’s in pharmacy, or Business is a plus.</li>
<li>Area of work: Responsible of Iraq- Base Baghdad</li>
</ul>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under direct supervision from the Production Supervisor:</p><p>The Production Tech specializes in working in office, field, or laboratory recording and analyzing data and writing reports.</p><p>Fieldwork includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; gathering and analyzing well and production data; assisting in well optimization and well failure analysis and preparing monthly performance reports for each producing well.</p><p>Office work includes reporting Key Performance Indicators (KPI) for production, new completes, recompletes and workovers and preparing Weekly Production Report and Up/Down Reports; Weekly Activity Report operations and Flowback Reports for new completes and recompletes.</p><p>Laboratory work includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; collecting formation, mud and soil samples and preparing the samples for laboratory analysis; conducting scientific tests on samples to determine content and characteristics; recording data from tests and compiling information from reports, computer databases and other sources; recording data such as well temperatures, pressures, flow rates and watercut and comparing actual productivity to estimates.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>Requires a high school diploma or equivalent. Undergraduate degree preferred.</div><div>Requires a minimum 3 years' experience in production operations which includes experience in oil & gas operations.</div><div>Strong computer skills, particularly with Microsoft software such as Excel, Word, PowerPoint and Outlook are preferable.</div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry.</p><p>Job Duties </p><p>Under direct supervision from the Production Supervisor: The Production Tech specializes in working in office, field, or laboratory recording and analyzing data and writing reports. Fieldwork includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; gathering and analyzing well and production data; assisting in well optimization and well failure analysis and preparing monthly performance reports for each producing well. Office work includes reporting Key Performance Indicators (KPI) for production, new completes, recompletes and workovers and preparing Weekly Production Report and Up/Down Reports; Weekly Activity Report operations and Flowback Reports for new completes and recompletes. Laboratory work includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; collecting formation, mud and soil samples and preparing the samples for laboratory analysis; conducting scientific tests on samples to determine content and characteristics; recording data from tests and compiling information from reports, computer databases and other sources; recording data such as well temperatures, pressures, flow rates and watercut and comparing actual productivity to estimates.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requires a high school diploma or equivalent. Undergraduate degree preferred. Requires a minimum 3 years' experience in production operations which includes experience in oil & gas operations. Strong computer skills, particularly with Microsoft software such as Excel, Word, PowerPoint and Outlook are preferable. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation . </p><p></p></section>
<p>The Process Engineer will be responsible for designing, analyzing, and optimizing oil and gas processing systems to improve operational efficiency, safety, and reliability. The role involves developing process simulations, preparing engineering documentation including P&IDs and equipment specifications, conducting risk assessments and feasibility studies, supporting construction, commissioning, and start-up activities, and collaborating with multidisciplinary teams to integrate new technologies into existing facilities. The successful candidate will also ensure compliance with API, ASME, ISO, and environmental regulations while providing technical guidance and training to operations personnel.</p><p>Bachelor's degree in Chemical Engineering, Mechanical Engineering, Petroleum Engineering, or a related engineering discipline; a Master's degree is preferred. Minimum of 10 years of experience in oil and gas process engineering with expertise in processing facilities and system integration. Strong knowledge of HYSYS, PIPESIM, or similar process simulation software. Solid understanding of thermodynamics, fluid dynamics, process control, and international engineering standards including API, ASME, and ISO. Excellent analytical, project management, communication, and teamwork skills with the ability to work in multicultural environments.</p>
<p>The Process Engineer will be responsible for designing, analyzing, and optimizing oil and gas processing systems to improve operational efficiency, safety, and reliability. The role involves developing process simulations, preparing engineering documentation including P&IDs and equipment specifications, conducting risk assessments and feasibility studies, supporting construction, commissioning, and start-up activities, and collaborating with multidisciplinary teams to integrate new technologies into existing facilities. The successful candidate will also ensure compliance with API, ASME, ISO, and environmental regulations while providing technical guidance and training to operations personnel.</p><p>Bachelor's degree in Chemical Engineering, Mechanical Engineering, Petroleum Engineering, or a related engineering discipline; a Master's degree is preferred. Minimum of 10 years of experience in oil and gas process engineering with expertise in processing facilities and system integration. Strong knowledge of HYSYS, PIPESIM, or similar process simulation software. Solid understanding of thermodynamics, fluid dynamics, process control, and international engineering standards including API, ASME, and ISO. Excellent analytical, project management, communication, and teamwork skills with the ability to work in multicultural environments.</p>
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<p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Chef de Partie you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Coordinate daily tasks with the Sous Chef or Executive Chef<br>• Follow the instructions and recommendations from the immediate superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up and supervising of buffets and special functions<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control<br>• Consult and check on daily requirements, functions and last minute events<br>• Guide and train the subordinates on a daily basis to ensure high motivation and economical working environment</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible of RNCs, BSCs, transport (IP & Microwave), CME/power maintenance in addition to Operation & maintenance for all sites in area which including all bands 2G,3G & LTE.</p><p>1-Site configuration of parameters to follow RF requests, modify TR equipment s, and work on NET echo</p><p>2-Field troubleshooting & fix problem for both TR Microwave, RAN and CME/Power.</p><p>3-Support to the other department upon requests.</p><p>4-Daily Check all BTS & MW, CME clearance alarm, close TKT & resolving and following up all pending issues.</p><p>5-Acceptance and on-air new sites or expansions.</p><p>6-Daily task O&M follow up.</p><p>7- follow up CME maintenance subcontractor</p><p>8-Team work & CR implementations.</p><p>9-Network performances & KPI with outage follow up.</p><p>10-Daily report to Cluster Supervisor.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>B.sc degree (Telecommunication Engineering or Electrical Engineering or equivalent degree).</b><br><b>3-5 years experience</b><br><b>Having a valid Engineer's union ID Card</b><br><br><b>Behavioral Competencies:</b><br></p><ul><li>Delivering Results & Fostering Ownership</li><li>Building Customer Value</li><li>Networking & Influencing Collaboratively</li><li>Leading Teams</li><li>Driving Change</li></ul><br><b>Technical Competencies:</b><br><ul><li>Access Network Operations</li><li>Network Monitoring</li><li>Problem Solving</li><li>Service Operations Center (SOC)</li><li>Technical Writing and Reporting</li><li>Troubleshooting & Technical Problem Solving</li></ul><p></p></section>
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<p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Commis I you are responsible for the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support Chef de Partie or Demi Chef de Partie in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in your section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate Superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>
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<p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Demi Chef de Partie you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support the Chef de Partie or Sous Chef in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in his section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up of buffets and special functions<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties Under direct supervision from the Production Supervisor: The Production Tech specializes in working in office, field, or laboratory recording and analyzing data and writing reports. Fieldwork includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; gathering and analyzing well and production data; assisting in well optimization and well failure analysis and preparing monthly performance reports for each producing well. Office work includes reporting Key Performance Indicators (KPI) for production, new completes, recompletes and workovers and preparing Weekly Production Report and Up/Down Reports; Weekly Activity Report operations and Flowback Reports for new completes and recompletes. Laboratory work includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; collecting formation, mud and soil samples and preparing the samples for laboratory analysis; conducting scientific tests on samples to determine content and characteristics; recording data from tests and compiling information from reports, computer databases and other sources; recording data such as well temperatures, pressures, flow rates and watercut and comparing actual productivity to estimates. Qualifications Requires a high school diploma or equivalent. Undergraduate degree preferred. Requires a minimum 3 years' experience in production operations which includes experience in oil & gas operations. Strong computer skills, particularly with Microsoft software such as Excel, Word, PowerPoint and Outlook are preferable. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation . Location Oils Opertion ST,N 29 Burjesia, Basra, Basrah, 61001, Iraq Job Details Requisition Number: PHONE_NUMBER Experience Level: Experienced Hire Job Family: Operations Product Service Line: Halliburton Project Management Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements & Summary</p><p>Company : Halliburton</p><p>Skills : Production Technologist</p><p>Experience : 3 + Years</p><p>Education : Bachelors/3-5 yr Degree</p><p>Employment Type : Full Time Salaried Employee</p><p>Location : Basra, BA, Iraq</p><p>Qualifications Requires a high school diploma or equivalent. Undergraduate degree preferred. Requires a minimum 3 years' experience in production operations which includes experience in oil & gas operations. Strong computer skills, particularly with Microsoft software such as Excel, Word, PowerPoint and Outlook are preferable.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Specific Accountabilities:</p><p>Establish a complete and accessible product information system and organizes training schedules for the sales team on the products of interest, to understand the product portfolio and help meet objectives.</p><p>Identifies market segments, potentiality, shares (for company and competitors), development, and growth tendencies, to establish and explore new opportunities.</p><p>Monitors and reports product and sales team performance, in order to keep track of the effectiveness of product lines, assess the plan execution, and recommend changes to the product mix.</p><p>Coordinates the planning, logistics, and development of products, as directed, to ensure efficient, timely, and cost-effective marketing campaigns and promotional events.</p><p>Plans for introductions and prepare marketing plans and related marketing activity, to evaluate potential new products, provide recommendations, research viability and risks, and monitor development execution.</p><p>Conducts market research and analysis, to evaluate market strategies and develop Hikma s business.</p><p>Conducts comprehensive product evaluations and makes product recommendations based on financials, aggregate risk, and technologies, to maintain and constantly update the product portfolio.</p><p>Monitors and apply industry trends and intelligence to the portfolio, to ensure a robust and successful product pipeline.</p><p>Collaborates with Business Development, to identify potential new products and technologies and utilizes tools and processes available for product forecasting and evaluation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Criteria:</p><p>Bachelor s degree in pharmacy (MBA is a plus)</p><p>Minimum: 4-6 years relevant experience, Preferred: 1-2 years marketing role or marketing assignment.</p><p>Base Baghdad</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervise daily operations of the Customer Care team to ensure service quality and efficiency. Monitor team performance and ensure all customer inquiries are handled within defined SLAs. Provide continuous guidance, coaching and support to team members. Handle escalated customer complaints and ensure proper resolution. Prepare and share daily, weekly and monthly performance reports. Provide detailed statistical feedback to management for evaluation and reward purposes. Ensure all team members are updated on new products, features, policies, and incidents. Identify performance gaps and develop action plans to improve team productivity. Conduct regular performance reviews and one-on-one sessions with team members. Maintain and update department FAQs and knowledge base. Ensure adherence to company policies, procedures and compliance requirements. Monitor team attendance, adherence and shift scheduling. Support on onboarding of new comers. Identify process improvement opportunities and recommend solutions. Coordinate with other departments to resolve customer issues. Manage workload distribution to ensure balanced team performance. Track and improve KPIs (CSAT, FCR, FRT, AHT, SLAs).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education:</b> Bachelor s degree in Business Administration, Communications or a related field.</p><p><b>Languages:</b> Arabic (mandatory) and good command of English (spoken and written).</p><p><b>Availability:</b> Flexibility to work rotating shifts.</p><p><b>Experience:</b> Minimum 1 2 years in customer service or a related field is required.</p><p></p></section>
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<p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of service and provide creative solutions.</p>
<p>This Position is Based in Slemani Rotana.<br><br>As an Executive Chef you are responsible for the smooth operation of the entire kitchen operation, food production and all other related sections and your role will include key responsibilities such as:<br><br>• Monitor all duty schedules in the kitchen operation and review and correct the appearance (condition of uniforms) and grooming of all assigned employees<br>• Conduct regularly presentations of new novelties, etc. to stay in line with operational trends<br>• Evaluate the performance of the assigned team and initiate promotions<br>• Responsible for the timely kitchen preparations for all meal services in the outlets and banquet activities in line with the stipulated opening hours<br>• Frequently tour through all Kitchens, Stores and other food production facilities ensuring the highest possible hygiene and maintenance standards<br>• Frequently tour of the dining outlets and related areas to assure the well being of all guests by maintaining a close friendly contact<br>• Drive together with the Director of Food & Beverage / Food & Beverage Manager all extracurricular events in the outlets as per the annual promotions calendar and develop food promotions if the situation requires<br>• Control the food cost by reviewing and approving all store requisitions and direct purchases and minimize wastage<br>• Ensure HACCP standards are implemented and follow the appropriate hygiene standards as per Municipality requirements at all times</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under broad direction: Leads a multi-discipline petrotechnical team to support the evaluation and development of large-scale oil and gas field development projects to be considered for investment or already contracted by Halliburton. For projects meeting the investment criteria, the Manager, Technical will lead a team at the Asset or Country level to generate conceptual field development plans, the focus of which will be towards certain challenging oilfield development environments where Halliburton's technology and prowess can improve recovery efficiency, increase production, and/or reduce development cost per unit of production. Major responsibilities include management of a core team of geoscientists and petroleum engineers to support the required evaluations. Additional responsibilities include implementing best practices to support the efficient and effective evaluation, well engineering, and field development planning work required as part of the project development process. Provides effective coordination of technical resources working in other Halliburton Product Service Lines and Regions to support analyses of new opportunities and oversight of assets under development. Ensures the technical quality of work related to such evaluation and project field development planning work is both accurate and timely.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requires an undergraduate degree in Geoscience, Petroleum Engineering or other applicable Engineering discipline, plus a minimum of 10 years of experience in oil and gas exploration and production roles which may include experience in geoscience interpretation, reservoir/production engineering, field development, unconventional reservoirs, technical staff supervision and management.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Collaborate closely with product managers and developers to gain a deep understanding of project requirements and specifications. Develop comprehensive test plans, test cases, and test scripts to ensure the quality and reliability of our products. Conduct thorough manual testing to identify and document defects, ensuring clear and concise reporting. Actively contributes to the enhancement of our QA processes and methodologies to drive continuous improvement. Engage with cross-functional teams to facilitate the timely delivery of high-quality products. Provide valuable feedback to developers and stakeholders to enhance product quality and user experience. Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers. Review new products, SRS, BRD, and other technical documents to create detailed test cases, ensuring the new product meets all requirements. Maintain detailed records of product changes to ensure they are properly implemented in all future updates. Collaborate with the technical support team to investigate and resolve customer-reported issues promptly. Stay updated with industry trends and best practices in software quality assurance to continuously improve our QA processes</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Engineering, or a related field. Minimum of 2 year of experience in a similar role, preferably in a fintech, banking or software development environment. Solid understanding of software QA methodologies, tools, and processes. Experience with test automation tools is a plus.</p><p></p></section>
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<span>Collaborate closely with product managers and developers to gain a deep understanding of project requirements and specifications.<br> Develop comprehensive test plans, test cases, and test scripts to ensure the quality and reliability of our products.<br> Conduct thorough manual testing to identify and document defects, ensuring clear and concise reporting.<br> Actively contributes to the enhancement of our QA processes and methodologies to drive continuous improvement.<br> Engage with cross-functional teams to facilitate the timely delivery of high-quality products.<br> Provide valuable feedback to developers and stakeholders to enhance product quality and user experience.<br> Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.<br> Review new products, SRS, BRD, and other technical documents to create detailed test cases, ensuring the new product meets all requirements.<br> Maintain detailed records of product changes to ensure they are properly implemented in all future updates.<br> Collaborate with the technical support team to investigate and resolve customer-reported issues promptly.<br> Stay updated with industry trends and best practices in software quality assurance to continuously improve our QA processes Bachelor’s degree in computer science, Engineering, or a related field.<br> Minimum of 2 year of experience in a similar role, preferably in a fintech, banking or software development environment.<br> Solid understanding of software QA methodologies, tools, and processes.<br> Experience with test automation tools is a plus.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire </span><span>Customer Service Representative, </span><span>who are responsible</span><span> for </span><span>handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire </span><span>Customer Service Representative, </span><span>who are responsible</span><span> for </span><span>handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>