وظائف موظفين سلامة وصحة مهنية في العراق

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>To administer and support the patient life cycle to meet the company’s objectives of profitability, patient satisfaction, and stakeholder experience. To combine leadership skills with a desire to provide a positive patient experience to lead the patient success team. To organize and develop a way to measure how patient perceive the product and/or service the healthcare facility provides.&nbsp;</p><br><br><br><u><b>Job Responsibilities 1</b></u> <br><p>Ensure that a positive patient experience is well maintained in the area.</p><br> <p>Assist in planning, directing, and overall coordination of Guest Relations services.</p><br> <p>Interact directly with patients, families, visitors, and staff daily.&nbsp;</p><br> <p>Facilitate real-time service recovery by directly connecting with the patient and their family.</p><br> <p>Coordinate and maintain staff competency in the area of bereavement and family and patient-centered care.</p><br> <p>Serve as a bereavement resource while on duty. In consultation with the Director, implement an effective customer relationship management system to foster customer loyalty&nbsp;</p><br><br><br><u><b>Job Responsibilities 2</b></u> <br><p>Oversee the day-to-day patient operations to ensure a delightful customer experience at all stages of the patient engagement.</p><br> <p>Assist the Director in coordinating with internal teams to deliver seamless patient service.</p><br> <p>Assist the Director in establishing value generating business partnerships.</p><br> <p>Oversee the day-to-day partner operations to ensure a fruitful partner experience&nbsp;</p><br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Strong Knowledge of the Healthcare industry</p><br> <p>Ability to analyze data in an accurate and time-efficient manner</p><br> <p>Understanding of confidentiality and safeguarding procedures</p><br> <p>Excellent customer service and the ability to communicate efficiently</p><br> <p>Interested in skills training and development</p><br> <p>Good at problem-solving and multitasking&nbsp;</p><br> <p>Professional, flexible, and positive</p><br> <p>Willingness to work as part of a team</p><br> <p>Ability to work autonomously</p><br> <p>Ability to work to a very high standard</p><br> <p>ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role&nbsp;</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 4 years of experience (required)</p><br> <p>Experience work in healthcare facility (preferred)</p><br> <p>Minimum 2 years in GCC (preferred)&nbsp;</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Labor Relations Officer is responsible for the resolution of employee issues, HR communication, sta? satisfaction and other related HR initiatives. The role performs administrative functions in various personnel policies that a?ect people at work such as work conditions, performance management, equal opportunities, and absence management and grievance procedures to ensure e?ective service and encourage harmonious industrial relations in the organization.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Process, track and record employee movements such as separation, resignations, terminations in various conditions as advised by Labor Operations Manager.</p><br> <p>Arrange tickets and exit permits from Head Office/Immigration and coordinating with camp managers or relevant managers for deportation of separated workers.</p><br> <p>Prepare separation documents like resignation, termination for various reason, as per instruction by Operations Manager.</p><br> <p>Process, track and record various types of leaves (Annual, Unpaid, Emergency and Sick Leaves) of Staff and Labors including their tickets and exit permits from Head Office and implement through Camps.</p><br> <p>Prepare worker’s duty resumption related to Annual Leave, Emergency Leave, Sick Leave and arranging all the signatory</p><br> <p>and information provided to Data Entry Operators for updating the system.</p><br> <p>Confirm through Recruitment Department regarding New Arrivals, actual and accurate recording and reporting the same within Departments like, HR, Operations, Camps and PMV.</p><br> <p>Process visa requirement like, Blood Group Test, Medical and Fingerprints in coordination with Head Office and Camps.</p><br> <p>Update mastersheet for department records with information of Active Manpower, Leave, Separation and other additional required data on daily basis and distributing among colleagues for routine work.</p><br> <p>Follow up with HR and Payroll Departments regarding Staff related HR issues.</p><br> <p>Receives Employment Contracts for Employee’s Signature and dispatching to HR.</p><br> <p>Process renewal of Worker’s RP, Passport and other related issues.</p><br> <p>Coordinate with HR Department (Head Office) for urgent issues like passport undertaking, RP renewal and healthcard Renewal.</p><br> <p>Prepare reimbursement documents like medical expense related to site accident cases.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Knowledge in Qatar Law</p><br> <p>Knowledge of implementation and maintenance of Policies and Procedures</p><br> <p>Knowledge of the whole organization structure</p><br> <p>Knowledge of employment terms and conditions</p><br> <p>Knowledge in computer MS applications such as Excel and Word and other related software application</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Labor Contracts L2<br>SAP ERP Human Resources L2<br>Labor Employee Relations L2<br>Grievance Procedures L2<br>Agility<br>Labor Compliance L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Plan Maintenance: Update project timelines and task lists weekly based on updates from the team; flag any delayed tasks to the Project Manager.<br> Status Tracking: Assist in compiling weekly status updates, gathering inputs from team members, and ensuring data is ready for the weekly RAG (Red/Amber/Green) report.<br> Log Management: Maintain and update the project tracking logs (Action Items, Risks, and Issues) weekly, ensuring deadlines and owners are clearly assigned.<br> Meeting Support: Schedule governance meetings, document clear minutes of the meeting (MoM), and distribute the action tracker to attendees within 24 hours.<br> Document Control: Organize and maintain all project documentation in the central repository, ensuring files are properly named and easy to find for audits.<br> Team Coordination: Follow up daily/weekly with cross-functional team members or vendors on pending tasks and action items to keep deadlines on track.<br> Experience: +1 years of experience in project coordination, PMO support, or technology tracking; basic understanding of fintech or IT environments is a plus.<br> Tooling: Familiarity with standard project management tools (e.<br>g., Jira, Asana, Trello, MS Project) to update task lists and timelines.<br> Governance Discipline: Strong organizational skills with experience updating and maintaining basic tracking logs (tasks, risks, and meeting minutes).<br> Languages: Fluent in Arabic; strong professional English communication skills (written and verbal).<br></span> </div>

<p> <strong>About Zaincash </strong> </p> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq. </p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li> Validate and analyze all transaction types processed through the Zain Cash system, including financial refunds, commissions, and suspicious transactions, to ensure accuracy, compliance, and operational integrity.</li> <li> Closing process (ensure that all Data extracted from the system are valid).</li> <li>Prepare customized reports by extracting, analyzing, and presenting transaction and operational data to support business decisions, reconciliation, and performance monitoring.</li> </ul> <ul> <li> Checking all commission fees limits that set up on systems according to the<br>confirmed CPs.</li> <li>Working in alignment with CBI and other internal or external regulations, were<br>applicable.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Education and Trainings/ Experience.</li> </ul> <ul> <li>Bachelor s degree in finance, Accounting, science of mathematics or related field.</li> <li> 1+ years experience in revenue assurance, financial analysis, data analysis or<br>related fields.</li> <li>Familiarity with SQL technologies (e.g., Oracle SQL, MySQL) and NoSQL databases<br>Advanced computer skills, including but not limited to proficiency in Microsoft Office<br>(Word, Excel, Power Point, Power BI).</li> </ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Front Office Officer to join our hotel team in Iraq.</p><p><br></p><p>Requirements:</p><p><br></p><p>Minimum 5 years of front office experience in the hotel industry.</p><p>Strong knowledge of hotel front desk operations and guest services.</p><p>Excellent communication and customer service skills.</p><p>Proficiency in hotel management systems and Microsoft Office.</p><p>Ability to work flexible shifts and in a fast-paced environment.</p><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 years of front office experience in the hotel industry.</li><li>Strong knowledge of hotel front desk operations and guest services.</li><li>Excellent communication and customer service skills.</li><li>Proficiency in hotel management systems and Microsoft Office.</li><li>Ability to work flexible shifts and in a fast-paced environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities:</p><p>Plan Maintenance: Update project timelines and task lists weekly based on updates from the team; flag any delayed tasks to the Project Manager.</p><p>Status Tracking: Assist in compiling weekly status updates, gathering inputs from team members, and ensuring data is ready for the weekly RAG (Red/Amber/Green) report.</p><p>Log Management: Maintain and update the project tracking logs (Action Items, Risks, and Issues) weekly, ensuring deadlines and owners are clearly assigned.</p><p>Meeting Support: Schedule governance meetings, document clear minutes of the meeting (MoM), and distribute the action tracker to attendees within 24 hours.</p><p>Document Control: Organize and maintain all project documentation in the central repository, ensuring files are properly named and easy to find for audits.</p><p>Team Coordination: Follow up daily/weekly with cross-functional team members or vendors on pending tasks and action items to keep deadlines on track.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience: +1 years of experience in project coordination, PMO support, or technology tracking; basic understanding of fintech or IT environments is a plus.</p><p>Tooling: Familiarity with standard project management tools (e.g., Jira, Asana, Trello, MS Project) to update task lists and timelines.</p><p>Governance Discipline: Strong organizational skills with experience updating and maintaining basic tracking logs (tasks, risks, and meeting minutes).</p><p>Languages: Fluent in Arabic; strong professional English communication skills (written and verbal).</p><p></p></section>

<p>You'll serve as the senior clinical leader for a multidisciplinary healthcare program supporting a diverse workforce in a remote-site healthcare environment. This role combines executive medical leadership with active clinical practice, making it well suited for an experienced physician who values both direct patient care and the opportunity to shape healthcare quality, governance, and operational performance. Working closely with site leadership and clinical teams, you'll oversee medical services across the program while helping ensure safe, compliant, and effective healthcare delivery. You'll guide clinical governance initiatives, support physician and provider performance, and maintain oversight of patient care standards, emergency preparedness, and organizational medical operations.</p><p>Key Responsibilities</p><ul><li>Lead clinical governance, quality improvement, patient safety, infection control, medical record standards, credentialing activities, and emergency preparedness initiatives across the healthcare program.</li><li>Oversee physicians, surgeons, advanced practice providers, dentists, and other medical personnel while providing strategic direction for medical services and physician practice programs.</li><li>Chair the Medical Executive Committee and provide oversight of committees including Pharmacy &amp; Therapeutics, Credentialing and Privileging, Peer Review, and Infection Control, ensuring appropriate reporting, documentation, and follow-through.</li><li>Guide clinical case management, medical referrals, patient movement decisions, and medical evacuation coordination while collaborating with external healthcare partners and medical transport providers.</li><li>Participate in organizational planning, policy development, government stakeholder meetings, audits, operational readiness activities, and business continuity planning from a medical leadership perspective.</li><li>Deliver direct patient care including medical evaluation, triage, diagnosis, treatment of acute, chronic, and emergent conditions, preventive care, annual physicals, immunizations, testing, follow-up care, and clinical documentation.</li><li>Order, perform, and interpret diagnostic testing; prescribe medications and therapies; maintain continuity of care; and ensure accurate, complete medical records.</li><li>Support workforce medical clearance compliance, participate in mass casualty exercises and emergency response activities, and provide liaison support to external healthcare organizations when continuity of care requires coordination.</li></ul><p>This is a role for a physician leader who is ready to balance clinical practice with meaningful responsibility for healthcare quality, governance, and organizational impact.</p><p><strong>Desired Candidate Profile</strong></p><p>MD or DO from an accredited U.S. medical school (or equivalent international institution) with completed residency training in Family Practice, Internal Medicine, or Emergency Medicine. Current unrestricted U.S. physician license; current BLS, ACLS, and ATLS certifications; DEA registration (or equivalent) required. 5+ years of post-residency medical practice experience in the United States and current direct patient care experience, including a minimum of 6 months worked within the last 12 months in the specialty. Ability to provide executive clinical leadership while maintaining active patient care responsibilities in a fast-paced healthcare environment. Ability to relocate internationally for assignment duration; valid passport required and ability to maintain required medical clearances and immunizations.</p><p>Preferred Experience supporting healthcare services within military, international, or government-supported healthcare environments. Experience in remote-site, geographically isolated, or operationally complex healthcare programs.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Responsible for conducting KYC review and approval for new and updated wallet requests, and accurately recording related technical issues and screening alerts in Google Sheets with full details.<br> Bachelor’s graduate, basic computer skills and familiarity with MS Excel, with good attention to detail</span> </div>

<p><br></p><p>The Safety and Security Officer will report to the Country Director and the Global Head of Safety and Security while working closely with the country Operations Team. Additionally, s/he will liaise with international organizations, other technical experts, state authorities, and other stakeholders as may be requested in line with the job.</p><ul><li><strong>Security Compliance and Framework Implementation</strong> • Develop, implement, and maintain the country safety and security framework in full alignment with ISO 31000, Geneva Call s Global Safety &amp; Security Framework, and global security standards, ensuring regular review and update of security policies, procedures, SOPs, security management plans, evacuation plans, and hibernation procedures. • Promote a strong security culture by ensuring all staff are familiar with and comply with Geneva Call s safety and security policies, SOPs, and mandatory awareness training, while ensuring security measures adequately address diverse staff profiles, operational requirements, and gender-specific risks. • Provide security planning and operational support by optimizing travel, work schedules, events, overnight coverage, and facilities support to maximize staff safety and security, in close coordination with country teams and relevant stakeholders. • Lead emergency preparedness and incident management, under the direction of the Head of Safety and Security, ensuring effective preparedness, response, and coordination during security incidents and emergencies. • Strengthen internal and external security coordination by developing and maintaining a robust network of security contacts and collaborating with internal and external stakeholders to enhance information sharing, support security risk mitigation, and identify opportunities to strengthen the organization s overall security posture.</li><li><strong>Risk Assessment and Security Plan Reviews</strong> • Conduct regular risk assessments for offices, guesthouses, and operational sites. Evaluate, review, and update security management plans, evacuation plans, and hibernation procedures to ensure readiness. Implement structured vulnerability evaluations to identify and mitigate security gaps.</li><li><strong>Incident and Emergency Preparedness</strong> • Lead incident management and emergency preparedness efforts, ensuring contingency plans are in place. Develop national emergency preparedness plans and guide the team in real-time crisis response. Ensure incident reporting mechanisms are functional, capturing security threats and trends. • Contribute to the development of national emergency preparedness plans. • If necessary, support and advise the support team in the event of a humanitarian or security/safety emergency. • Contribute to the development of operational and programmatic contingency plans for different emergency scenarios</li><li><strong>Physical Security and Infrastructure Protection</strong> • Ensure all physical security systems (CCTV, alarms, locks, radios, perimeter security) are operational and maintained. Develop and implement security maintenance schedules and oversee necessary repairs. Conduct physical security risk assessments to ensure compliance with global security standards. • Ensure the physical security systems and equipment are functioning and according to GC s safety and security requirements/ standards. • Ensure that all physical security systems and maintenance schedules are maintained and in good working condition including CCTV, alarms, radios, locks, keys, perimeter doors/gates, etc. Initiate and follow up on all repairs as necessary. • Conduct vulnerability evaluations. • Conduct systematic risk assessments of offices, guesthouses, and other facilities, ensuring compliance with safety and security standards.</li><li><strong>Capacity Building and Training</strong> • Strengthen staff security awareness and preparedness by designing and delivering regular security orientations, training, and awareness sessions on safety and security procedures, humanitarian access, humanitarian principles, and risk mitigation, while fostering a strong security culture across the organization. • Build security capacity across the country programme by identifying training and capacity-building needs, providing ongoing coaching and feedback on safety and security matters, and supporting management in promoting security-focused initiatives and cross-functional collaboration. • Monitor the security environment and provide timely advice by maintaining a robust network of contacts for context analysis, monitoring security developments, and providing regular safety and security updates and recommendations to management. • Support the planning and security of events and operational activities by participating in event security planning, coordinating secure transport and venue arrangements, and ensuring appropriate security measures are in place for safe and successful implementation. • Develop and coordinate security plans and reporting by preparing site security and safety plans, security schedules, transport plans, event reports, and coordinating with internal and external stakeholders, while undertaking additional security-related responsibilities as requested by the Country Director and relevant HQ teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education (essential)</strong> • Bachelor s or higher degree in relevant field such as management, or Political/Social Science, International Humanitarian Law or Human Rights or equivalent.</li><li><strong>Education (desirable)</strong> • Training in security management from recognized institutions is an added advantage (such as CSMP by ISMI, or CPP by ASIS).</li><li><strong>Experience (essential)</strong> • At least 6 years work experience for an INGO in a similar role. • Understanding of local context, dynamics and access limitations especially related to gender, disability, religion, tradition, and local norms.</li><li><strong>Experience (desirable)</strong> • Experience with developing and updating security framework for INGOs.</li><li><strong>Job related competencies</strong> • Strong knowledge of security risk management, including security risk assessments, contingency planning, incident management, and the development and implementation of security policies, procedures, and standard operating procedures (SOPs). • Proven ability to analyse complex security contexts, monitor evolving risks, and provide timely, practical security advice to support operational decision-making in conflict-affected environments. • Experience in security training and capacity building, with the ability to develop staff awareness, promote a strong security culture, and deliver training on security procedures, access, humanitarian principles, and emergency preparedness. • Excellent coordination, communication, and stakeholder management skills, with experience liaising with authorities, local communities, humanitarian partners, and other relevant actors to facilitate safe and secure programme implementation. • Strong planning, organizational, and problem-solving skills, with the ability to manage multiple priorities, respond effectively to emergencies, and ensure compliance with organizational security frameworks and humanitarian principles.</li><li><strong>Organizational competencies</strong> • Understanding and respect for humanitarian principles and the organization s vision, mission, and confidentiality. • Flexibility and adaptability. • Collaborative, team-oriented, and solutions-oriented approach.</li><li><strong>Language (essential)</strong> • Full professional proficiency in Arabic and English, written and spoken.</li><li><strong>Language (desirable)</strong> • Knowledge of Kurdish is a plus.</li></ul>

<p><br></p> <p>Mission Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by Armed Groups and De Facto and/or Provisional Authorities (AGDAs) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.</p> <p>Role The Legal &amp; Policy Officer provides legal and policy support to the Iraq mission, leading the contextualization and adaptation of legal and policy outputs to support programme implementation. The role focuses on ensuring that legal and policy outputs are adapted to local contexts and responsive to a complex and rapidly evolving conflict environment, ensures coherency and quality of locally used and adapted legal and policy outputs, and strengthens the capacity of field teams, partners, and relevant external actors through training and facilitation. The position is based in Baghdad with regular travel to field locations.</p> <p>Work relations The Legal and Policy Officer reports to Thematic Advisor and has a technical reporting line to the country director, and to the Head of Policy, Research, and Legal Unit (PRL). The role works closely with the Head of programmes, programme staff, MEAL and PRL to ensure alignment with Geneva Call s legal and policy positions, quality standards, and engagement approaches. Externally, the role supports engagement with national authorities, partners and other relevant stakeholders, to support programme implementation.</p> <p>Duties and Responsibilities</p> <ul> <li>Legal and policy: Adapt legal and policy outputs, such as analysis, guidance notes, training materials, engagement tools, and dissemination materials to local contexts and to diverse audiences to support programme implementation Review the coherency and quality of locally used and/or developed legal and policy outputs to ensure alignment with Geneva Call approaches and standards, and flags gaps or inconsistencies Provide support on thematic legal and policy questions in alignment with the mission s thematic priorities Support engagement with relevant external stakeholders with legal and policy input, including local authorities and donors Propose improvement to legal and policy outputs, tools, and approaches based on local experience Provide legal and policy input for internal and donor reporting Support the integration of gender and intersectional perspectives into legal and policy outputs, including engagement tools, training modules, and dissemination material</li> <li>Research: Contribute to research projects with legal and policy input to research methodologies, data collection, and analysis</li> <li>Training and Capacity Strengthening: Train and support field staff and partners on international humanitarian law and human rights and thematics in alignment with the mission s thematic priorities. Contextualize and adapt awareness raising, training, and training of trainer modules for local contexts and programme needs Promote consistent application of Geneva Call s legal and policy approaches and standards across the field team Provide on the job mentoring to field teams and partners to strengthen legal and policy integration into programme implementation</li> <li>Engagement tools and approaches: Support the design and adaptation of engagement approaches, methodologies, and tools to fit the local context Support compliance assessments or evaluations of commitments and associate activities with legal and policy input</li> <li>Local law monitoring: Monitor relevant local legal and regulatory developments and flag potential implications for Geneva Call s operations and programme implementation Support the mission s compliance with applicable local legal frameworks by providing input and analysis as required.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor or higher degree in Law or related field (e.g. international relations, political science)</li> <li>At least 6 years of overall work experience, including 2 or more relevant legal and policy work experience</li> <li>Familiarity with local legal frameworks applicable to INGOs</li> <li>Full professional proficiency in Arabic and English, written and spoken.</li> </ul> <p><strong>Education (Desirable)</strong></p> <ul> <li>Master degree in international law, International Humanitarian Law, Human Rights Law, International Relations or a related field; or equivalent certified training</li> </ul> <p><strong>Experience (Desirable)</strong></p> <ul> <li>Experience working in humanitarian or conflict-affected environments</li> <li>Experience engaging with armed groups and de facto and/or provisional authorities</li> <li>Experience in designing and delivering training to diverse audiences</li> <li>Familiarity with gender and intersectional approaches in International Humanitarian Law, Human Rights or Protection of Civilians framework</li> </ul> <p><strong>Job related competencies and technical skills</strong></p> <ul> <li>Strong analytical, research, and legal interpretation skills</li> <li>Excellent writing, communication, and interpersonal skills</li> <li>Ability to manage multiple priorities, work under pressure, and operate in complex environments</li> </ul> <p><strong>Organisational competencies</strong></p> <ul> <li>Understanding and respect for humanitarian principles and Geneva Call s vision, mission, values, and confidentiality</li> <li>Flexibility and adaptability</li> <li>Collaborative, team-orientated and solutions-orientated approach</li> </ul> <p><strong>Language (Desirable)</strong></p> <ul> <li>Knowledge of Kurdish is a plus.</li> </ul> <p><strong>Additional information</strong></p> <ul> <li>Testing and interviewing will be used as a form of screening.</li> <li>Initial appointment is subject to satisfactory professional references.</li> <li>Additional background checks may be required.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Post job openings across various platforms and job boards.<br> Collaborate with departments to understand hiring needs and assist in the recruitment process.<br> Negotiate job offers and coordinate with candidates to finalize terms.<br> Maintain and update the employee database to ensure accuracy and reliability of information.<br> Manage contracts, job offers, and HR-related documentation with attention to detail.<br> Support HR team activities, including responding to employee inquiries and assisting with administrative tasks.<br> Assist in preparing and disseminating internal communications related to recruitment and HR matters.<br> Support the team in organizing internal events, meetings, and employee engagement activities.<br> Ensure confidentiality and professionalism in handling sensitive employee information.<br> Help solve problems related to HR processes and candidate issues.<br> Manage time efficiently to meet deadlines and handle multiple tasks effectively.<br> Bachelor’s degree in Human Resources, Business Administration, or a related field.<br> 1–2 years of dedicated experience in Recruitment or Talent Acquisition.<br> Experience Using ATS systems.<br> Strong knowledge of HR practices and labor laws.<br> proficiency in using LinkedIn Recruiter platform to source suitable candidates and create Pipelines.<br></span> </div>

<p><br></p><p><b>Description</b>:</p><p>Our client is a prominent, multi-sector group operating diverse portfolio companies and business units across Iraq and Qatar, Based primarily in Baghdad, Iraq (with periodic travel to Qatar). Focused on continuous efficiency, strategic expansion, the group is seeking a highly accomplished Chief Operations Officer (COO) to define, drive, and execute group-wide operational strategy, optimize multi-subsidiary processes, and lead cross-functional teams toward sustainable corporate growth. (Note: Primary location is Baghdad, Iraq ~75% of the time, with periodic travel to Qatar ~25%; residency provided).</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Operational Strategy &amp; Governance: Develop and execute high-level operational strategies aligned with group objectives; establish SOPs, governance frameworks, and track group-wide operational KPIs.</p><p>Operational Excellence &amp; Execution: Oversee daily operations across all business divisions; lead process optimization, cost rationalization, and performance enhancement to maximize overall efficiency across primary sites in Iraq and operations in Qatar.</p><p>M&amp;A Operational Integration &amp; Value Creation: Partner with CFO and CIO teams on post-acquisition integrations; execute operational restructurings and turnaround strategies for underperforming portfolio assets.</p><p>Risk Management &amp; Compliance: Identify and mitigate operational and supply-chain risks across both markets; maintain strict compliance, internal controls, HSE standards, and robust crisis management/business continuity plans.</p><p>Leadership &amp; Performance Management: Mentor high-performing operations teams, foster a culture of continuous improvement, and guide subsidiary leadership to elevate operational standards.</p><p>Key Qualifications</p><p>Experience: Minimum 15 years of progressive operations and senior leadership experience across multi-sector holdings, (Middle East candidates preferred; Iraq market experience is a major plus).</p><p>Education &amp; Certifications: Bachelor's degree required (MBA preferred); PMP, Lean Six Sigma, or relevant executive operational certifications are highly desirable.</p><p>Specific Skills: Expertise in operational governance, M&amp;A integration, process optimization, risk management, and multi-country stakeholder management.</p><p>Requirements: Arab nationality required.</p><p>Location/Mobility: Based primarily in Baghdad, Iraq (~75% of the time) with periodic travel to Qatar (~25%); residency provided.</p><p>Market Salary Range</p><p>Monthly Package: QAR 50,000 QAR 60,000 per month (Executive Compensation Package with accommodation/residency benefits)</p><p>More</p><p>Apply for this job</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 15 years of progressive operations and senior leadership experience across multi-sector holdings, (Middle East candidates preferred; Iraq market experience is a major plus).</p><p>Bachelor's degree required (MBA preferred); PMP, Lean Six Sigma, or relevant executive operational certifications are highly desirable.</p><p>Expertise in operational governance, M&amp;A integration, process optimization, risk management, and multi-country stakeholder management.</p><p>Arab nationality required.</p><p>Based primarily in Baghdad, Iraq (~75% of the time) with periodic travel to Qatar (~25%); residency provided.</p>

<p>Promote and sell the Company's insurance products and services to new and existing clients.<br><br>Generate and qualify new business opportunities through direct client engagement, networking, referrals, and other communication channels.<br><br>Prepare and coordinate insurance quotations and policy information in accordance with Company guidelines.<br><br>Respond promptly to customer inquiries regarding policies, quotations, and claims via telephone, email, or face-to-face communication.<br><br>Maintain accurate customer, prospect, and sales records in the Company's systems.<br><br>Prepare sales documentation and support day-to-day sales activities.<br><br>Implement local marketing initiatives and promotional campaigns to increase brand awareness and market penetration.<br><br>Represent the Company at exhibitions, trade shows, and promotional events to generate new business.<br><br>Comply with Company policies, procedures, and regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Education:<br>Bachelor's degree in Business Administration, Marketing, Finance, Economics, Insurance, or a related field.<br><br>Professional insurance or<br>sales certifications are an advantage.<br><br>Minimum 3 years of experience in sales and customer service.<br><br>Experience in the Iraqi insurance market is preferred.<br><br>Experience in the insurance or reinsurance<br>brokerage industry is an advantage.<br>Minimum 7 years of progressive experience in sales, business development, or<br>insurance operations.<br>Language Skills: English, Arabic<br><br>Computer Skills: Microsoft Office</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Deadline for Applications</b></p><br><br><br><br><br><br><br><br>August 4, 2026<p><b>Grade</b></p><br>NOA<p><b>Staff Member / Affiliate Type</b></p><br><br><br><br><br><br><br><br>National Professional Officer<p><b>Reason</b></p><br>Temporary &gt; Temporary Assignment/ Appointment<p><b>Hardship Level</b></p><br><br><br><br><br><br><br><br>D<p><b>Family Type</b></p><br><br><br><br><br><br><br><br>Non Family<span><span><span><span><span><span><span><span><span>&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</span></span></span></span></span></span></span></span></span><p><b>Residential location (if applicable)</b></p><br><br><br><br><br><br><br><br><p><b>Target Start Date</b></p><br><br><br><br><br><br><br><br>2026-08-01<p><b>Target End Date</b></p><br><br><br><br><br><br><br><br>2026-12-31<p><b>Standard Job Description</b></p><br><p>Assistant Community-Based Protection Officer<br>Organizational Setting and Work Relationships<br>The Assistant Community-Based Protection Officer is a member of the Protection Unit in a Country Operation and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Assistant Community-Based Protection Officer works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role the Assistant Community-Based Protection Officer is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of persons of concern (PoC). The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.</p><br><p><br>All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.</p><br><p><br>Duties<br>- Be fully informed about community structures and the protection and security situation of the PoC and develop strong links with a cross-section of members of refugee/IDP/stateless communities, using an AGD approach.<br>- Through relationships with PoC and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to senior management.<br>- Ensure that the perspectives, capacities, needs and resources of the PoC are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, and marginalized groups.<br>- Support a consultative process with government counterparts at local levels, partners and PoC to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and GBV, and solutions approaches.<br>- Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.<br>- Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated.<br>- Support communities in establishing representation and coordination structures<br>- Promote confidence building and conflict resolution among PoC, authorities and host communities.<br>- Maintain protection presence through regular field missions and reports, making direct contact with PoC, host communities, local authorities and partners. In operations applying the humanitarian cluster system, contribute the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded and covers all assessed and prioritized protection needs of the affected populations.<br>- Support the Operation's work to fully integrate the protection strategy into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team's common humanitarian action plan where applicable.<br>- Contribute to the Protection team's information management component which: provides disaggregated data on PoC and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary.<br>- Support the inclusion of participatory, community-based protection and AGD approaches in strategies and plans in the Country Operation.<br>- Support community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response.<br>- Support PoC to develop structures that enhance their participation and protection.<br>- Contribute to the design of project submissions and the budget for endorsement by the supervisor.<br>- Intervene with authorities on community-based protection issues.<br>- Negotiate with local counterparts, partners and PoC.</p><br><p>-&nbsp;Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).<br>- Perform other related duties as required.<br>Minimum Qualifications</p><br><p>Years of Experience / Degree Level<br>For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree<br>Field(s) of Education<br>International Development, Cultural Studies, Human Rights,<br>International Social Work, Social Science, Political Science,<br>Anthropology, International Law</p><br><p>or other relevant field.</p><br><p><br>Certificates and/or Licenses<br>Not specified<br>Relevant Job Experience<br>Essential<br>Some professional working experience.in the areas of community services, social work (e.g., gender, GBV programs, women's empowerment and protection, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.<br>Desirable<br>Proven communication skills, both oral and written. Demonstrated knowledge of community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.<br>Functional Skills<br>PR-Refugee Protection Principles and Framework<br>IT-Computer Literacy<br>DM-Database Management<br>PR-Coordination in Forced Displacement situations<br>PR-Child Protection Prevention and Response Programming<br>PR-Gender Equality<br>PR-Age, Gender and Diversity (AGD)<br>PR-Gender Based Violence (GBV) prevention programming<br>PR-Gender Based Violence (GBV) response programming<br>(Functional Skills marked with an asterisk* are essential)<br>Language Requirements<br>For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.<br>For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.<br>For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.</p><br><p><br>All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.<br>As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.</p><br><p><br>This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.</p><br><p><b>Desired Candidate Profile</b></p><br><br><br><br><br><br><br><br>a. Operational Context:<br>After more than three decades of political turmoil and armed conflict that profoundly affected its population, Iraq is gradually emerging into a period of relative stability. The country is making progress towards sustainable development, including efforts to resolve protracted displacement. Iraq continues to host significant numbers of refugees and asylum-seekers and pursues an inclusive policy that enables their access to national services. Despite these advances, substantial humanitarian and development needs persist.<br>As of the end of 2025, Iraq generously hosts more than 348,600 refugees and asylum-seekers, of whom 88 per cent are Syrian nationals. Approximately 80 per cent of this population resides in the Kurdistan Region of Iraq (KRI). While most refugees and asylum-seekers live in urban and peri-urban areas, around 30 per cent continue to reside in nine refugee camps nationwide. Iraq also continues to have large numbers of internally displaced people (IDPs), including some 102,000 IDPs who live in IDP camps. <br>In this evolving context, UNHCR in Iraq has transitioned from a humanitarian response to an approach that increasingly supports development-oriented solutions. UNHCR works closely with the Government of Iraq and partners to support refugees and asylum-seekers in accessing protection, public services such as education and healthcare, and economic opportunities, while also advancing durable solutions for both refugees and IDPs. <br>Accordingly, UNHCR’s Multi-Year Strategy (2025–2029) envisions that forcibly displaced populations in Iraq will have enhanced access to legal protection, inclusive and quality basic and protection services within national systems and improved economic opportunities.<br>b. Desired Candidate Profile:<br>- Strong interpersonal and communication skills are essential for this role, as the incumbent will be expected to build trust and maintain effective relationships with refugee communities, often in complex and sensitive environments.<br>- Demonstrated experience in engaging with a wide range of stakeholders, including humanitarian/development partners, government authorities, and community representatives is crucial to ensure coordinated and inclusive protection responses.<br>- The ability to monitor, assess, and interpret protection trends and risks is vital. The incumbent should be capable of synthesizing complex information and translating it into concise reports and actionable recommendations. A proactive approach to identifying protection gaps and proposing practical, context-appropriate solutions is key to success in this position.<br>- In addition, strong managerial competencies are required, particularly in leading teams, coordination of protection activities, and ensuring accountability. <br>- Experience in designing and delivering training or capacity-building initiatives for staff and partners is also highly desirable, as it contributes to strengthening the overall protection response and sustainability of interventions.<br>c. Instructions for applicants:<br>- When completing the application, candidates are required to list all of their language skills – including their mother tongue. The three broad levels are A1/A2 ("Basic User"), B1/B2 ("Independent User"), and C1/C2 ("Proficient User").<br>- Shortlisted candidates might be required to undergo a written test. <br>- Female candidates are strongly encouraged to apply.<br>Kurdish Language is required.<p><b>Functional Clearance</b></p><br><br><br><br><br><br><br><br>This position doesn't require a functional clearance<u><b><b>Required languages (expected Overall ability is at least B2 level)</b></b></u><br><br><br><br><br><br><br>English<p>,</p><br><p>,</p><br><u><b><b>Desired languages</b></b></u><br><br><br><br><br><br><br>Arabic<p>,</p><br>Kurdish<p>,</p><br><p><b>Additional Qualifications</b></p><br><br><br><br><br><br><br><br><p><i>Skills</i></p><br>DM-Database Management, IT-Computer Literacy, PR-Age, Gender and Diversity (AGD), PR-Child Protection Prevention and Response Programming, PR-Coordination in Forced Displacement situations, PR-Gender Based Violence (GBV) prevention programming, PR-Gender Based Violence (GBV) response programming, PR-Gender Equality, PR-Refugee Protection Principles and Framework<p><i>Education</i></p><br>Bachelor of Arts: Anthropology, Bachelor of Arts: Cultural Studies, Bachelor of Arts: Human Rights, Bachelor of Arts: International Development, Bachelor of Arts: International Law, Bachelor of Arts: International Social Work, Bachelor of Arts: Political Science, Bachelor of Arts: Social Science<p><i>Certifications</i></p><br><p><i>Work Experience</i></p><br><br><br><br><br><br><br><br><p><b>UNHCR Salary Calculator</b></p><br><br><br><br><br><br><br><br><p><span><span><span><span>https://icsc.un.org/Home/SalaryScales</span></span></span></span></p><br><p><b>Other information</b></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Group Chief Financial Officer (Group CFO) <ul> <li><span>Posting Date</span>: 10/08/2026</li> <li><span>Ref</span>: IRQ-49</li> <li><span>Position</span>: Group Chief Financial Officer (Group CFO)</li> <li> </li><li><span>Location</span>: Iraq </li> <li><span>City</span>: Baghdad</li> <li> </li><li><span>Sector</span>: Conglomerate</li> <li><span>Years of Experience</span> Minimum 20 years</li> <li> </li><li><span>Qualification</span>: Bachelor’s degree in Accounting or Finance; professional designation (CPA, CMA, ACCA) or MBA is strongly preferred.</li> <li><span>Salary</span>: Qatar Riyal 60k monthly package </li> <li><span>Workdays</span>: 5 </li> <li> </li><li><span>Description</span>: Our client is a prominent, large-scale multi-industry group operating across Real Estate Development, Food Manufacturing, and FMCG sectors. Rapidly expanding its portfolio across regional hubs, the group is seeking a high-caliber, diplomat-minded Group Chief Financial Officer (Group CFO) to lead total financial strategy, group treasury operations, multi-entity fiscal governance, and cross-border risk management while reporting directly to the Group CEO. (Note: Primary base is Baghdad, Iraq (75% of the time) with regular executive travel and presence in Qatar (25%); residency provided). Key Responsibilities <ul> <li>Group Treasury, Banking &amp; Cash Management: Direct group-wide treasury, liquidity management, cross-border cash flows, and FX risk mitigation between Iraq and Qatar; build strategic relationships with regional/international banks to secure capital structures and project financing for real estate and manufacturing ventures.</li> <li>Strategic Financial Governance &amp; Group Reporting: Partner with the Group CEO and Board on corporate finance, capital allocation, and risk management; oversee multi-entity financial consolidations in compliance with IFRS and local statutory/tax frameworks.</li> <li>Budgeting, Forecasting &amp; Profit Optimization: Drive group-wide annual budgeting cycles, rolling forecasts, and long-term financial modeling to optimize liquidity and profitability across all operating subsidiaries.</li> <li>ERP Integration &amp; Regulatory Compliance: Oversee and optimize corporate ERP financial modules for real-time reporting and internal control; ensure strict adherence to tax laws, statutory reporting, and AML guidelines across jurisdictions.</li> <li>Diplomatic Stakeholder Management &amp; Team Leadership: Leverage exceptional diplomatic awareness and executive communication to align board members, JV partners, and regulatory authorities; mentor multi-site finance and treasury teams.</li> </ul> Key Qualifications <ul> <li>Experience: Minimum 20 years of progressive financial leadership, with a proven track record as Group CFO, CFO, or Finance VP within large-scale multi-entity conglomerates (Real Estate and/or Food Manufacturing / FMCG).</li> <li>Education &amp; Credentials: Bachelor’s degree in Accounting or Finance; professional designation (CPA, CMA, ACCA) or MBA is strongly preferred.</li> <li>Technical &amp; Interpersonal Expertise: Superior expertise in regional treasury operations, corporate ERP systems, cross-border fiscal oversight (Iraq &amp; Qatar), diplomatic stakeholder management, and high EQ.</li> <li>Languages: Native-level command of Arabic is strictly required; fluent executive English required.</li> <li>Location &amp; Mobility: Based primarily in Baghdad, Iraq (75%) with executive presence in Qatar (25%) (Middle East region preferred; previous direct experience operating in Iraq is highly recommended).</li> <li>Work Logistics: 5 to 6 working days per week; joining timeline as per executive notice period/agreement.</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<p><span ><b>Responsibilities</b></span></p><p>Coordination</p><p><br></p><p>1.&nbsp; &nbsp; Provide expert support for the development of an operational PSEAH Work Plan, in line with IOM and United Nations (UN) strategic frameworks, and in coordination with the global PSEAH Unit, Regional PSEAH Officer, and senior management in IOM Iraq.</p><p>2.&nbsp; &nbsp; Ensure the inclusion of PSEAH within the IOM Iraq’s Country Strategy, Crisis Response Plans/Migrant Response Plans or other appeals as appropriate; ensure SEAH risks are considered in the risk register of the mission and that PSEAH is mainstreamed in project proposal development, programming, monitoring and evaluation and budgeting; develop PSEAH programming and liaise with relevant donors.</p><p>3.&nbsp; &nbsp; Actively participate and engage to the in-country interagency PSEA Network activities (contribute to&nbsp; &nbsp;the development of the collective PSEA workplan, risk management plans, PSEA strategies, Standard Operating Procedures for an inter-agency Community-Based Complaint Mechanism, etc), and actively participate in IOM internal coordination initiatives.</p><p>4.&nbsp; &nbsp; Coordinate the collection, analysis and use of data relation to PSEAH efforts, in line with relevant IOM data protection standards, to showcase trends, results and impact.</p><p>5.&nbsp; &nbsp; Showcase PSEAH results and good practices through internal and external reporting, visibility materials, and knowledge-sharing initiatives, in coordination with global and regional PSEAH teams.</p><p>&nbsp;</p><p><br></p><p>Prevention</p><p><br></p><p>6.&nbsp; &nbsp; Undertake assessments to identify potential SEAH risks and define appropriate mitigation measures; in coordination with relevant units, ensure that mitigation measures are integrated into IOM programming, operations and administration.</p><p>7.&nbsp; &nbsp; Develop a PSEAH training plan for the Country Office, organize and deliver trainings for IOM personnel, implementing partners , and key institutional stakeholders; support PSEAH focal points in delivering key messaging and trainings at country level, as appropriate.</p><p>8.&nbsp; &nbsp; On a regular basis, compile and report data on the number of IOM personnel and partners trained in country on PSEAH in coordination with HR.&nbsp; Oversee the accurate registration of all participants in the IOM system and ensure timely issuance of certificates.&nbsp;</p><p>9.&nbsp; &nbsp; Develop, localize and contextualize, and implement communication and awareness-raising strategies and tools to ensure appropriate PSEAH messaging and understanding of prohibited behaviours, reporting channels, available assistance.</p><p>10.&nbsp; &nbsp; Map existing community engagement projects in country and work with project/programme managers to gather community input, insert PSEAH messages, and strengthen and/or establish safe and accessible reporting channels.</p><p><br></p><p>Response</p><p>11.&nbsp; &nbsp; Provide inputs to the development and mapping of country-specific interagency victim assistance pathways and/or existing IOM programmes to refer victims/survivors for assistance; ensure up to date information on available assistance services is accessible in all areas where IOM operates in country; coordinate with gender-based violence and/or protection units&nbsp; to support the strengthening of victim/survivor services within country and/or programming.</p><p>12.&nbsp; &nbsp; Safely respond to SEAH disclosures and coordinate referrals for victim/survivor assistance in line with country, regional or global support mechanisms and ensure coordination with the Regional PSEAH Officer and the global SEAH case management team.</p><p>13.&nbsp; &nbsp; Regularly monitor safety and other risks for SEAH victim/survivors in coordination with the Regional PSEAH Officer and the global SEAH case management team; adjust response to mitigate risks; ensure regular assessment of victims’/survivors’ needs.</p><p>14.&nbsp; &nbsp; Undertake duty travel as required.</p><p>15.&nbsp; &nbsp; Perform such other duties as may be assigned.</p><p><br></p><p>Qualifications</p><p>Required Qualifications and Experience</p><p><br></p><p>Education</p><p><br></p><p>Master’s degree in Law, International Relations, Psychology, Social Sciences, Development Studies and Planning or a related field from an accredited academic institution with five years of relevant professional experience; or</p><p>University degree in the above fields with seven years of relevant professional experience.</p><p>&nbsp;</p><p>Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p><br></p><p>Experience</p><p><br></p><p>Professional experience in the fields of sexual exploitation and abuse, sexual harassment, protection, child protection, gender-based violence, accountability to affected populations (AAP), gender mainstreaming and/or humanitarian affairs;</p><p>Experience in management of sexual exploitation and abuse, sexual harassment, child protection or gender-based violence cases;</p><p>Proven coordination experience within the UN system and amongst interagency partners, including governments, non-governmental organizations (NGOs), and communities;&nbsp;</p><p>Experience in developing and facilitating trainings, in particular capacity-building, and communication materials to promote behavior change;&nbsp;</p><p>Experience undertaking risk assessments, in coordination with relevant offices, communities, partners, and UN and other key stakeholders;&nbsp;</p><p>Experience in proposal development and the creation of standard operating procedures and tools; and,</p><p>Experience in mainstreaming PSEAH, gender-based violence, child protection, protection, gender or accountability to affected populations.</p><p>&nbsp;</p><p><br></p><p>Skills</p><p><br></p><p>Demonstrated ability to work across a wide variety of sectors/teams on cross-cutting themes;&nbsp;</p><p>Good written and oral communication skills, effective in representation and liaison with external partners;&nbsp;</p><p>Ability to organize work, work independently and prioritize work under pressure, coordinate multiple tasks, maintain attention to detail, and coordination with a variety of stakeholders.</p><p>Ability to work with affected individuals with empathy, sensitivity and a victim-centred approach;</p><p>Knowledge and understanding of IOM’s institutional approach on PSEAH and Ethics and related strategies, policies, rules and regulations; and,</p><p>Ability to work with and maintain strict confidentiality, when necessary.</p><p>&nbsp;</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><ul><li>Master's degree in Law, International Relations, Psychology, Social Sciences, Development Studies and Planning or a related field from an accredited academic institution with five years of relevant professional experience; or University degree in the above fields with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Professional experience in the fields of sexual exploitation and abuse, sexual harassment, protection, child protection, gender-based violence, accountability to affected populations (AAP), gender mainstreaming and/or humanitarian affairs;</li><li>Experience in management of sexual exploitation and abuse, sexual harassment, child protection or gender-based violence cases;</li><li>Proven coordination experience within the UN system and amongst interagency partners, including governments, non-governmental organizations (NGOs), and communities;</li><li>Experience in developing and facilitating trainings, in particular capacity-building, and communication materials to promote behavior change;</li><li>Experience undertaking risk assessments, in coordination with relevant offices, communities, partners, and UN and other key stakeholders;</li><li>Experience in proposal development and the creation of standard operating procedures and tools; and,</li><li>Experience in mainstreaming PSEAH, gender-based violence, child protection, protection, gender or accountability to affected populations.</li></ul><h2>Skills</h2><ul><li>Demonstrated ability to work across a wide variety of sectors/teams on cross-cutting themes;</li><li>Good written and oral communication skills, effective in representation and liaison with external partners;</li><li>Ability to organize work, work independently and prioritize work under pressure, coordinate multiple tasks, maintain attention to detail, and coordination with a variety of stakeholders.</li><li>Ability to work with affected individuals with empathy, sensitivity and a victim-centred approach;</li><li>Knowledge and understanding of IOM s institutional approach on PSEAH and Ethics and related strategies, policies, rules and regulations; and,</li><li>Ability to work with and maintain strict confidentiality, when necessary.</li></ul><h2>Languages</h2><ul><li>For this position, fluency in English is required (oral and written).</li><li>Working knowledge of Arabic, French or Spanish is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2</h2><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>

<p>Role</p><p>Under the direct supervision of the Country Director and with a technical reporting line to the Global MEAL Lead, the Country MEAL Officer leads the implementation, adaptation, and management of Geneva Call’s Monitoring, Evaluation, Accountability and Learning (MEAL) systems for the Iraq country mission. Working in close collaboration with the Head of Programmes, programme teams across Iraq, the HQ MEAL Unit, and the MENA regional team, the role ensures that MEAL systems remain responsive to the evolving conflict context, support high-quality data collection, analysis, reporting, and accountability to affected populations, and generate evidence to inform timely decision-making, adaptive programming, and organizational learning in line with Geneva Call’s MEAL standards.</p><p><br></p><p>The role ensures data quality, supports evidence-based decision making, and strengthens accountability to affected populations through effective feedback and learning processes.</p><p><br></p><p>Work relations</p><p>Internal: Country Director, Head of Programmes, Programme and support staff, HQ MEAL Unit, HQ-based Regional Africa Team, Policy, Research and Legal (PRL) Unit, and other relevant support functions as required</p><p>External: Implementing partners, service providers, and relevant coordination platforms</p><p>Duties and responsabilities</p><p>Monitoring and Evaluation</p><p><br></p><p>Develop, implement, and maintain project-level MEAL frameworks, plans, and monitoring systems, ensuring alignment with project logical frameworks, indicators, and organizational MEAL standards.</p><p>Monitor programme performance by tracking progress against indicators, reviewing indicator performance, identifying inconsistencies or data gaps, and supporting the adaptation of monitoring tools and methodologies to the operational context.</p><p>Conduct monitoring, verification, and assessments, including regular field monitoring visits, data quality assurance and verification, and supporting the planning and implementation of baseline, endline, and other assessments through data collection and coordination.</p><p>Support evidence-based reporting and programme management by providing timely and accurate MEAL inputs for internal and donor reporting, ensuring that monitoring findings inform programme implementation and decision-making.</p><p>Contribute to the design and continuous improvement of MEAL systems, including the development of evaluation frameworks, indicators, sampling methodologies, and data collection approaches to strengthen programme quality and accountability.</p><p>Accountability and Learning</p><p><br></p><p>Establish and manage feedback and complaint mechanisms in line with programme design and operational context.</p><p>Track, document, and follow up on feedback and complaints in line with protocols.</p><p>Escalate sensitive cases in accordance with safeguarding and accountability standards.</p><p>Facilitate periodic learning and reflection sessions with programme teams.</p><p>Document lessons learned and support adaptive programme improvements.</p><p>Support the dissemination of lessons learned and good practices across teams and partners.</p><p>Support integration of learning into programme design and implementation.</p><p>Data Management and Analysis</p><p><br></p><p>Maintain databases, trackers, and information management systems ensuring data accuracy.</p><p>Conduct routine data analysis to inform programme performance.</p><p>Produce dashboards and basic data visualizations.</p><p>Ensure data is systematically stored, cleaned, and accessible for reporting and evaluation purposes.</p><p>Ensure data protection, confidentiality, and secure data storage in line with organizational policies.</p><p>Translate data findings into actionable recommendations and support follow-up on their implementation.</p><p>Training and Capacity Strengthening</p><p><br></p><p>Train and support field staff and partners on MEAL tools, data collection methods, and reporting requirements.</p><p>Provide on-the-job coaching to staff and partners to strengthen MEAL practices.</p><p>Supervise enumerators, interns, or small data collection teams.</p><p>Promote consistent application of MEAL standards across field teams.</p><p>Additional Duties</p><p><br></p><p>Propose improvements to MEAL processes and tools based on field experience.</p><p>Support coordination with partners on MEAL-related activities.</p><p>Support drafting of donor reports and proposals, ensuring MEAL inputs are evidence-based.</p><p>Support the organization of learning events, workshops, or review meetings at country level.</p><p>Ensure compliance with organizational MEAL standards and donor requirements across programme activities.</p><p>Support the coordination of external evaluations, including engagement with consultants and stakeholders.</p><p>Perform other relevant tasks as assigned.</p><p>Requirements</p><p>Education (Essential)</p><p><br></p><p>Bachelor’s degree in Monitoring and Evaluation, Social Sciences, Development Studies, or related field.</p><p>Formal training in MEAL, data management, or data analysis.</p><p>Education (Desirable)</p><p><br></p><p>Certification in MEAL systems, evaluation, or data analysis.</p><p>Certification in project or program management (e.g. PMP, PRINCE2).</p><p>Experience (Essential)</p><p><br></p><p>At least 6 years of professional experience, including at least 2 years in MEAL-related roles.</p><p>Experience implementing surveys, maintaining databases, and contributing to analytical reports.</p><p>Familiarity with MEAL systems and donor reporting requirements.</p><p>Proficiency in Kobo/ODK, Excel, and data visualization tools (e.g. Power BI).</p><p>Strong skills in data tracking, verification, and reporting.</p><p>Experience (Desirable)</p><p><br></p><p>Experience in humanitarian contexts and fragile settings.</p><p>Exposure to partner coordination and multi-stakeholder environments.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Monitoring and Evaluation, Social Sciences, Development Studies, or related field.</li><li>Formal training in MEAL, data management, or data analysis.</li><li>Certification in MEAL systems, evaluation, or data analysis (Desirable).</li><li>Certification in project or program management (e.g. PMP, PRINCE2) (Desirable).</li><li>At least 6 years of professional experience, including at least 2 years in MEAL-related roles.</li><li>Experience implementing surveys, maintaining databases, and contributing to analytical reports.</li><li>Familiarity with MEAL systems and donor reporting requirements.</li><li>Proficiency in Kobo/ODK, Excel, and data visualization tools (e.g. Power BI).</li><li>Strong skills in data tracking, verification, and reporting.</li><li>Experience in humanitarian contexts and fragile settings (Desirable).</li><li>Exposure to partner coordination and multi-stakeholder environments (Desirable).</li><li>Strong analytical and data interpretation skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Experience supervising data collection teams.</li><li>Solid report writing and documentation skills.</li><li>Understanding of humanitarian programming and sectoral approaches.</li><li>Understanding and respect for humanitarian principles and the organization's vision, mission, and confidentiality.</li><li>Flexibility and adaptability.</li><li>Collaborative, team-oriented, and solutions-oriented approach.</li><li>Full professional proficiency in Arabic and English, written and spoken.</li><li>Knowledge of Kurdish is a plus (Desirable).</li></ul>

<p>Support the overall implementation of the social cohesion and tribal engagement programme in Iraq, including its financial, administrative and technical implementation, in compliance with IOM policies and standards, conflict-sensitive programming standards, as well as donor requirements, agreed timeline and deliverables.</p><p><br></p><p>In coordination with the Programme Manager, coordinate the work of all staff assigned to the programme, as well as consultants, implementing partners and service providers recruited to support and/or undertake specific activities.</p><p><br></p><p>Maintain close collaboration and contribute to strengthening the partnerships with tribal leaders, community actors, government counterparts, UN agencies, and civil society organizations to support coherent, coordinated, and peace-positive engagement across target locations.</p><p><br></p><p>Draft and produce high-quality progress and other reports, including donor reports and thematic briefs,&nbsp; and ensure proper information exchange on all operational aspects of the programmes between IOM, the programmes’ donors and other stakeholders.</p><p><br></p><p>Provide technical support in analyzing&nbsp; conflict dynamics, emerging tensions, and social cohesion trends in view of strategic, programmatic and programme-specific funding opportunities.</p><p><br></p><p>Contribute to the identification of emerging and donors’ priorities and strategies, explore the possibility to develop follow up initiatives and/or initiate new programme development process in Iraq,&nbsp; and draft projects proposals, in relation to expressed governmental needs, donors’ priorities and in line with IOM’s mandate and strategy.</p><p><br></p><p>In coordination with the Programme Manager, facilitate adequate information management on programme’s activities through regular updates, summaries, talking points, and other relevant materials that promote IOM’s visibility in Iraq and ensuring alignment with donor visibility requirements.</p><p><br></p><p>Assist in conducting conflict analysis and contextual assessments to identify potential activities to be implemented as part of the tribal engagement and social cohesion programme in line with IOM mandate and the priorities established by the Government and partners in Iraq.</p><p><br></p><p>Contribute to the development of relevant monitoring and evaluation plans and tools to track programme objectives and benchmarks, measure progress and effectiveness, make recommendation on suitable course corrections, and supporting further development and improvements.</p><p><br></p><p>Ensure adequate information management on programme related activities including awareness raising and visibility; provide regular updates, summaries, and other relevant materials, in coordination with the donor and IOM’s Public Information Department.</p><p><br></p><p>Participate in relevant coordination meetings, donor engagements, community forums, and technical working groups, as well as other forums, to facilitate proper coordination and presentation of IOM’s social cohesion and tribal engagement activities.</p><p><br></p><p>Participate in relevant UN working groups and activities to encourage the mainstreaming of peacebuilding and conflict-sensitive approaches into United Nations frameworks.</p><p><br></p><p>Perform such other duties as may be assigned.</p><p><br></p><p><b>Qualifications</b></p><p>Required Qualifications and Experience</p><p><br></p><p><b>Education</b></p><p><br></p><p>Master’s degree in Peacebuilding, International Relations, Social Sciences, Resource Management, Conflict Resolution, Political Science, or a related field from an accredited academic institution with two years of relevant professional experience; or,</p><p>University degree in the above fields with four years of relevant professional experience.</p><p>Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p><br></p><p><b>Experience</b></p><p><br></p><p>Demonstrated experience in the conceptualization, development, implementation, monitoring, reporting, and evaluation of social cohesion, tribal engagement, peacebuilding, or conflict‑sensitive programming in Iraq, with proven ability to design and steer context‑appropriate interventions;</p><p>Experience supervising and providing technical guidance to national staff, consultants, and/or field teams, including leading capacity‑building efforts, coaching personnel, and ensuring adherence to programmatic standards;</p><p>Experience in liaising with governmental counterparts, tribal leadership structures, community stakeholders, and national and international institutions, with a strong ability to facilitate dialogue, consultations, workshops, and engagement with high‑level or sensitive actors; and,</p><p>Experience in donor‑funded programme management, including contributions to Monitoring, Evaluation and Learning (MEL), development of programme tools, donor reporting, proposal development, and compliance with UN and bilateral donor programming requirements.</p><p>&nbsp;</p><p><b>Skills</b></p><p><br></p><p>Proven ability to establish and maintain strong working relations with relevant Government counterparts, international organizations and private sector entities;&nbsp;</p><p>Excellent leadership, coordination, and information management skills;</p><p>Detailed knowledge of the UN System, NGOs and other international organizations/institutions;</p><p>Knowledge of migration data, migration patterns in Iraq and ability to negotiate with government authorities;&nbsp;</p><p>Good knowledge of human and financial resources management;&nbsp;</p><p>Excellent conceptualization, analytical and writing skills;&nbsp;</p><p>Excellent communication, organizational and interpersonal relationship skills;&nbsp;</p><p>Ability to meet deadlines and work under pressure with minimum supervision; and,</p><p>Ability to establish and maintain partnerships with development partners, government counterparts, UN agencies, local authorities and other relevant stakeholders.</p><p>&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><h2><br></h2>