وظائف موظف حجز تذاكر طيران - بغداد العراق

<p><strong>Background</strong></p><p>Baz Booking is a hospitality booking application serving the Iraqi market. The application requires a Business Development Officer to expand its hotel partner network, develop commercial relationships, promote adoption, and generate sustainable booking growth.</p><p>The position requires strong experience in Software as a Service (SaaS) sales and business development, with the ability to explain digital products, demonstrate their business value, and convert prospects into active partners.</p><p>The Business Development Officer will manage the business development cycle, from market research and lead generation through presentations, negotiations, partner onboarding, and account development.</p><p>The officer will focus on securing productive partnerships and increasing actual use of Baz Booking, with performance assessed through partner activation, bookings, and commercial results.</p><p>Duties and Responsibilities</p><p><strong>A. Market Research and Business Development Planning</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify priority cities, hotel categories, customer segments, and partnership opportunities for Baz Booking.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Research competing booking platforms, hotel needs, commercial practices, and barriers to adopting digital booking services.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare a business development plan with defined prospects, outreach activities, targets, and timelines.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recommend improvements to the application’s commercial positioning based on market evidence and partner feedback.</p><p><strong>B. Lead Generation and Partner Acquisition</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and approach hotels, accommodation providers, travel agencies, corporate clients, and other relevant partners.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build and maintain a qualified sales pipeline through direct outreach, meetings, referrals, networking, and industry events.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engage hotel owners, general managers, sales managers, and other decision-makers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assess each prospect’s needs, decision-making process, commercial potential, and readiness to join the application.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain regular follow-up to move qualified opportunities toward agreement.</p><p><strong>C. Product Promotion and Demonstrations</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deliver professional presentations and practical demonstrations of Baz Booking.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Explain the application’s available features, booking process, and potential business benefits in clear, nontechnical language.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply consultative SaaS sales techniques to understand client challenges and present relevant solutions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Address objections relating to adoption, commercial terms, operational workload, and customer support.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with marketing to develop accurate presentations, proposals, promotional materials, and partner success stories.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all statements about functionality, integrations, and service commitments are verified with the responsible teams.</p><p><strong>D. Commercial Negotiation and Agreements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare commercial proposals using approved pricing and partnership terms.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Negotiate agreements within delegated authority and obtain approval for exceptions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate contract preparation, review, and signature with management and relevant teams.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain accurate records of agreed terms, commitments, renewal dates, and follow-up actions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure a documented handover of commercial agreements to the teams responsible for implementation and support.</p><p><strong>E. Partner Onboarding and Activation</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate onboarding with hotel partners and internal operational and technical teams.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up on the information needed to establish accurate hotel listings, including property details, images, room information, rates, and policies.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Arrange demonstrations or training for partner staff on the relevant booking workflow.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track progress from signed agreement to an active listing and the first completed booking.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify onboarding delays and coordinate their resolution.</p><p><strong>F. Account Development and Retention</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain regular contact with active partners to review results, resolve commercial concerns, and identify growth opportunities.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop joint promotions and account plans that encourage bookings and repeat use.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify inactive or underperforming accounts and implement reactivation plans.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with support teams on escalated issues and follow up until they are resolved.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collect structured partner feedback and communicate product improvement requests without making unapproved commitments.</p><p><strong>G. Reporting and Internal Coordination</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain complete and current records in the designated customer relationship management system.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Submit weekly pipeline updates and monthly performance reports.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Report on lead quality, sales conversion, onboarding progress, partner activity, bookings, and revenue contribution.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with marketing, product, technical support, operations, and finance.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain confidentiality of partner information, commercial terms, and company records.</p><p>&nbsp;</p><p><strong>4. Expected Deliverables</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; An initial market assessment and business development action plan.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A maintained database of qualified prospects and key decision-makers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A documented pipeline with clear opportunity stages and next actions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Commercial proposals and signed agreements within approved authority.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner onboarding and activation records.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Weekly activity updates and monthly performance reports.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recommendations for improving partner acquisition, retention, and application adoption.</p><p>&nbsp;</p><p>Performance Indicators</p><p><strong>&nbsp;</strong></p><p>&nbsp;</p><p>Targets will be agreed with management and reviewed regularly. Performance will be assessed against:</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Qualified opportunities generated and progressed.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product demonstrations and commercial proposals completed.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conversion of qualified opportunities into signed agreements.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Percentage of signed partners successfully activated.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Time from agreement to activation and first completed booking.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Booking volume and revenue attributable to managed accounts.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner retention, repeat activity, and reactivation results.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accuracy of pipeline records, forecasts, and reporting.</p><p>&nbsp;</p><p>Qualifications and Experience</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor degree in Marketing, Media or relevant fields</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A minimum of five years of relevant experience.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relevant experience with hospitality is Desirable.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Femail candidate is strongly recommended to Apply.</p><p>&nbsp;</p><p><strong>Language Requirements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Arabic:</strong> professional spoken and written proficiency is required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>English:</strong> professional spoken and written proficiency is required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Candidates must be able to conduct meetings, communicate with guests and employees, and prepare or review business correspondence in Arabic and English.</p><p>&nbsp;</p><p>Notes:</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Only shortlisted candidates will be contacted Only.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Applications received after the deadline may not be considered.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The selection process will be conducted on a competitive basis.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Providing incorrect or misleading information may result in the application being rejected.</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p><p><strong>Sellink gives paramount consideration in ensuring the highest standards of efficiency, competence and integrity in its recruitment process of personnel. To ensure fairness and transparency, selection of candidate will be made on a competitive basis through a selection panel</strong>.</p><p><strong>Sellink does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).</strong></p><p>&nbsp;</p><p>&nbsp;</p>

<p>This position is located in Block 124, South Sudan Additional details are as follows: • Office-based position, South Sudan (Blocks 1, 2 & 4) • Accommodation and transportation will be provided • Meal allowance: USD 23 per day • Phone allowance: USD 100 per month • International medical insurance provided • Visa support and mobilization/demobilization flight tickets /Rotation flight tickets will be provided • Salary is paid on the 11th of each month Key Responsibilities: Develop, implement, and maintain cost control systems and procedures to track project budgets, expenditures, and forecasts. Collaborate with project managers and other department heads to prepare detailed project budgets and cost forecasts. Monitor and analyze project expenditures on a regular basis to identify variances between actual costs and budgeted costs. Report financial variances, cost overruns, and savings opportunities to senior management and recommend corrective actions. Review and approve all project-related invoices to ensure expenditures are aligned with project progress. Conduct cost-benefit analysis for projects and prepare financial reports for stakeholder review. Manage and update financial databases to ensure accurate recording of all project-related financial information. Participate in project meetings and provide updates on project financial status, risks, and cost impact changes. Work closely with the procurement department to secure cost-effective contracts for goods and services required for project execution. Ensure compliance with financial policies and regulations, and maintain accurate and up-to-date documentation for audit purposes.</p><p>Requirements: • The role follows a 2.5-month on / 0.5-month off rotation schedule. Please note that no salary will be paid during the 0.5-month leave period. Bachelor’s degree in Accounting, Finance, Economics, or related field; Master’s degree in Business Administration or Finance is preferred. Minimum 5 years of experience in project cost control, financial planning, or management, preferably in asset integration or similar industries. Strong experience in financial analysis, budgeting, and cost management for large-scale projects. Proficient in financial software and cost management tools such as Oracle, SAP, or Microsoft Dynamics. Excellent analytical and problem-solving skills with the ability to manage complex data and generate meaningful insights. Strong attention to detail and ability to work under tight deadlines. Strong communication and interpersonal skills, with the ability to interact effectively with management and staff at all levels within an organization. Good understanding of industry-standard financial regulations and accounting principles. Professional certifications such as CMA, CPA, or equivalent are preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role Digital Zone is a fast-growing digital payments and voucher platform, active in Iraq and expanding into Saudi Arabia and the UAE.<br> We operate across gaming, telco, streaming, e-commerce, and live events — and we’re building the marketing team to match our ambitions.<br> We’re looking for a Senior Brand Manager to own the brand — its positioning, voice, and consistency — across every market and touchpoint.<br> You’ll work closely with the Head of Creative and the wider marketing team to make sure every campaign, launch, and piece of content strengthens the brand, and you’ll act as the guardian of brand quality as Digital Zone scales into new markets.<br> What You’ll Do Brand Strategy &amp; Positioning – Own and evolve Digital Zone’s brand positioning, tone of voice, and visual identity guidelines – Translate business and product priorities into clear brand strategy and messaging frameworks – Lead brand research and tracking to understand awareness, perception, and equity across markets – Ensure brand consistency across Iraq, KSA, and UAE, adapting positioning for local market nuances Campaign &amp; Content Oversight – Partner with the Creative Lead to brief and review campaign concepts, video, and key visuals – Act as brand custodian on all major campaigns, sign-off on brand fit before launch – Collaborate with Growth, Product, and Partnerships to ensure brand consistency across performance and lifecycle channels – Support 360-degree campaign planning, from big-brand moments to always-on content Brand Guidelines &amp; Governance – Build, maintain, and roll out brand guidelines across internal teams and external agencies – Train and support internal teams and agencies on correct brand application – Own brand asset libraries and ensure consistent use across all sister brands (Rahal, Ticket Zone, eSIM) Market &amp; Competitive Insight – Monitor competitor and category trends across Iraq, KSA, and UAE to inform brand decisions – Bring consumer and cultural insight into campaign and brand planning Immediate, large-scale impact on a high-growth business Top-of-the-market compensation packages Work alongside top regional talent, with team members from Talabat, Careem, Etisalat, and more What We’re Looking For Must-Haves – 7–9 years in brand management or brand marketing, ideally in a consumer-facing or high-growth business – Strong track record of building and evolving brand positioning and identity – Experience briefing and collaborating with creative teams and agencies – Sharp eye for creative quality and brand consistency across formats – Comfortable working cross-functionally with Growth, Product, and Partnerships – Strong written and verbal communication skills – Arabic speaker – Iraq-based Nice to Have – Experience in gaming, telco, fintech, or e-commerce categories – Familiarity with markets (Iraq, KSA, UAE) – Experience managing brand across a multi-brand or sub-brand portfolio</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Your first step into the real world of work starts here.<br> Want to move beyond lectures, assignments, and “we’ll get back to you” emails?<br> Maktab Rahal is Rahal’s paid internship programme, built for ambitious university students and recent graduates who are ready to learn by doing, work on real projects, and get a real taste of life inside a fast-growing travel-tech company.<br> Rahal is the travel mini-app inside Iraq’s Super Qi ecosystem, making it easier for millions of travelers to search, book, and manage their journeys across flights, hotels, and digital services.<br> Now, we’re opening our doors to the next generation of talent.<br> What’s Maktab Rahal?<br> Come curious.<br> Leave with experience.<br> This isn’t an internship where you spend three-six months watching from the sidelines.<br> You’ll join a a multi national team, work alongside experienced professionals, contribute to live projects, and get hands-on exposure to how a fast-moving company actually operates.<br> Depending on your interests and strengths, you could join teams across Marketing, Product, Technology, Operations, Finance, People &amp; Culture, and more.<br> What You’ll Get to DoYour experience will depend on the team you join, but you can expect to: Work on real projects and business priorities Get hands-on experience in your chosen field Collaborate with experienced team members and cross-functional teams Bring your ideas to the table and actually see them come to life Take ownership of selected tasks and projects Learn how things work behind the scenes at a growing travel-tech company Build practical skills that go beyond what you learn at university Receive regular guidance, feedback, and mentorship Get exposure to a fast-paced, digital-first work environment Who Are We Looking For?<br>You don't need to know everything.<br> That's what the internship is for.<br> We're looking for people who are: Curious: You ask questions, explore, and genuinely want to understand how things work.<br> Hungry to Learn: You're excited to pick up new skills and challenge yourself.<br> Proactive: You don't always wait to be told what to do; you spot opportunities and take initiative.<br> Creative: You bring fresh ideas and aren't afraid to think differently.<br> Adaptable: You can keep up when priorities move fast and things change.<br> Collaborative: You enjoy working with different people and teams.<br> Organized &amp; Detail-Oriented: You care about doing things well, not just getting them done.<br> A Strong Communicator: You can share your ideas clearly and confidently.<br> Customer-Minded: You care about creating experiences that actually make people's lives easier.<br> Who Can Apply?<br> University students with flexible schedules who can commit sufficient time to the internship while maintaining a healthy balance between their academic and internship commitments, Or recent graduates Candidates interested in building a career in Marketing, Product, Technology, Operations, Finance, People &amp; Culture, or other business functions Strong communication skills in English and/or Arabic Language.<br> No need to have years of experience, potential, curiosity, and attitude matter to us Baghdad-based candidates are preferred for roles requiring occasional in-person collaboration Immediate availability is preferred What We Offer 3-6 month Paid Internship: Focused on learning, mentorship, and practical experience, with potential for future opportunities at Rahal.<br> Growth: a real contribution to the travel expertise of one of Iraq’s fastest-growing digital travel platforms.<br> Culture: A professional, digital-first environment working with top-tier corporate clients and multinational teams.<br> Initial internship with the potential for full-time opportunities from January 2027 based on performance, business needs, and available opportunities.<br> Why Rahal?<br>Because your internship should be more than a line on your CV.<br> you'll get to: Learn.<br> Build. Experiment.<br> Collaborate.<br> Make an impact.<br> Be part of Iraq’s fastest-growing travel platform inside the Super Qi ecosystem.<br> Work with passionate builders shaping the future of digital travel in the Middle East.<br> Solve real traveler problems at scale from seamless flight booking to next-gen experiences.<br> Join a Rocketship where ownership, speed, and creativity truly matter.<br> Contribute to regional expansion as Rahal scales beyond Iraq.<br> Ready to start your journey?<br> Apply to the job and attached your CV Provide us a short introduction about yourself.<br> It is a must to mention the department you’re interested in (Marketing, Product, Technology, Operations, Finance, or People &amp; Culture) Why you'd love to join Maktab Raha?<br>! Your career doesn't need to start with knowing everything.<br> It can start with being curious enough to try.<br> </span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Labor Relations Team Leader is responsible to supervise the team on the&nbsp;resolution of employee issues, HR communication, staff satisfaction and other related HR initiatives. Performs administrative functions in various personnel policies that affect people at work such as work conditions, performance management, equal opportunities, and absence management and grievance procedures to ensure effective service and encourage harmonious industrial relations in the organization.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Supervise the team in processing, tracking and recording of separation like, Resignation, Termination in various conditions as advised by Labor Operations Manager.</p><br> <p>Support the team in arranging&nbsp;tickets and exit permits from Head Office/Immigration and coordinating with Camps, PMV for deportation of separated workers.</p><br> <p>Ensure prompt preparation of&nbsp;separation documents like resignation, termination for various reason, as per instruction by Operations Manager.</p><br> <p>Process, tracks and records various types of leaves (Annual, Unpaid, Emergency and Sick Leaves) of Staff and Labors including their tickets and exit permits from Head Office and implement through Camps.</p><br> <p>Prepares Worker’s duty resumption related to Annual Leave, Emergency Leave, Sick Leave and arranging all the signatory and information provide to Data Entry Operators for updating the system.</p><br> <p>Confirms through Recruitment Department regarding New Arrivals, actual and accurate recording and reporting the same within Departments like, HR, Operations, Camps and PMV.</p><br> <p>Processes visa requirement like, Blood Group Test, Medical and Fingerprints in coordination with Head Office and Camps.</p><br> <p>Updates master sheet for department records with information of Active Manpower, Leave, Separation and other additional required data on daily basis and distributing among colleagues for routine work.</p><br> <p>Follow up with HR and Payroll Departments regarding Staff related HR issues.</p><br> <p>Receives Employment Contracts for Employee’s Signature and dispatching to HR.</p><br> <p>Process renewal of Worker’s RP, Passport and other related issues.</p><br> <p>Coordinates with HR Department (Head Office) for urgent issues like passport undertaking, RP renewal and healthcare Renewal.</p><br> <p>Prepares reimbursement documents like medical expense related to site accident cases.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Possess advanced knowledge of labor laws, regulations, and collective bargaining agreements to effectively navigate complex labor relations issues.</p><br> <p>Strong negotiation and conflict resolution skills are essential for managing labor disputes, grievances, and contract negotiations with unions or employee representatives.</p><br> <p>Proficiency in communication and interpersonal skills enables effective communication with employees, union representatives, and management to build consensus and resolve conflicts.</p><br> <p>Experience in conducting investigations, mediating disputes, and interpreting labor contracts enhances the ability to address employee grievances and ensure compliance with labor agreements.</p><br> <p>Leadership and strategic planning skills are vital for developing and implementing labor relations strategies that promote positive employee relations and support organizational goals.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Labor Employee Relations L3<br>Grievance Procedures L3<br>Labor Compliance L3<br>Labor Contracts L3<br>SAP ERP Human Resources L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Human Resource or Business Administration<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Location: Baghdad Department: People &amp; Culture Reporting to: People Team Employment Type: Full time Paid Internship / Temporary Contract (Hybrid) Initial Contract Duration: From 3 to 6 months according to individual performance Potential Full-Time Transition: January 2027, subject to program continuity and individual performance About Rahal Rahal is the travel mini-app inside Iraq’s Super Qi ecosystem; a Rocketship redefining how millions of travelers search, book, and manage journeys across flights, hotels, and digital services.<br> We make travel simple, safe, and accessible to everyone, everywhere.<br> About Maktab Rahal Programme Maktab Rahal is Rahal’s internship and early-career talent development program, designed to identify, develop, and nurture the next generation of Rahal talent.<br> The program gives young participants meaningful exposure to the business, hands-on learning opportunities, mentorship, cross-functional collaboration, and the opportunity to demonstrate their potential for future roles within Rahal.<br> Maktab Rahal is intentionally designed as a company-wide program, not a department-specific internship.<br> Participants will have the opportunity to work with different teams across the business among multinational teams, learn how Rahal operates, and build a broader understanding of the travel-tech ecosystem.<br> Why Rahal Be part of Iraq’s fastest-growing travel platform inside the SuperQi ecosystem.<br> Work in a high-growth, entrepreneurial environment where ownership, speed, and creativity truly matter.<br> Collaborate with passionate builders shaping the future of digital travel in the Middle East.<br> Solve real traveler problems at scale from seamless flight booking to next-gen experiences.<br> Play a central role in Rahal’s regional expansion across the GCC.<br> About the Role As part of our growing People &amp; Culture team, we’re introducing Maktab Rahal Internship Program and looking for a Maktab Rahal Coordinator to help bring the program to life.<br> This role will own the day-to-day coordination of Maktab Rahal from a People Team perspective, working closely with the People Team and cross-functionally with Marketing, Operations, Product, Technology, and other teams.<br> You’ll be the key point of connection throughout the participants’ journey creating structure, keeping everyone aligned, removing blockers, and making sure the program delivers the experience and vision we have for Maktab Rahal.<br> You don’t need years of experience, we’re looking for someone with a little more experience than the participants they’ll support, someone who can relate to their perspective, connect with them naturally, build trust, and provide the right level of guidance throughout their journey.<br> What matters most is that you are organized, proactive, people-oriented, accountable, hands-on, and excited about building something from the ground up.<br> What You’ll Own Own the end-to-end coordination and day-to-day operations of the Maktab Rahal program, from onboarding through graduation.<br> Serve as the primary People Team point of contact for participants, ensuring they have clear expectations, the right support, and someone they can rely on throughout the program.<br> Track attendance, engagement, progress, development, and overall participant experience, maintaining accurate program records and documentation.<br> Coordinate weekly stand-ups, check-ins, learning activities, and key program milestones, keeping participants and stakeholders aligned.<br> Work closely with mentors, managers, and department representatives to ensure participants are meaningfully integrated into their teams and receive the right exposure and guidance.<br> Maintain regular communication across participants and stakeholders, ensuring information, updates, and follow-ups are clear and timely.<br> Gather feedback from participants and stakeholders, identify recurring themes or challenges, and work with the People Team to turn insights into practical improvements.<br> Prepare concise weekly progress updates and reports covering key achievements, challenges, participant progress, and areas requiring attention.<br> Proactively identify and escalate concerns, blockers, performance issues, or engagement risks, ensuring they are addressed early and appropriately.<br> Support the People Team in identifying high-performing participants and potential future talent, including supporting the transition of successful participants into potential full-time opportunities.<br> Support the planning and execution of Maktab Rahal graduation ceremony, ensuring the program concludes with a meaningful experience for the cohort.<br> What Success Looks Like Success in this role means creating a Maktab Rahal experience that is structured, connected, engaging, and valuable for both participants and the business.<br> You’ll know you’re succeeding when: Participants know where to go for support and feel connected, supported, and engaged throughout the program.<br> Teams hosting participants are aligned on expectations and actively contribute to their development.<br> The program operates smoothly, with strong communication, clear ownership, and timely follow-up across all stakeholders.<br> Participant progress and engagement are visible to the People Team, allowing challenges to be addressed before they become bigger issues.<br> Maktab Rahal remains a cross-functional, business-wide program, giving participants meaningful exposure beyond a single department.<br> Feedback is actively used to continuously improve the participant experience and the program itself.<br> Strong performers are recognized and considered for future opportunities with Rahal.<br> Participants complete the program with meaningful experience, stronger skills, valuable connections, and a genuine understanding of what it means to be a Rahaler.<br> “ Please read carefully” About The Personality We’re Looking For: The right person for this role is not just a coordinator, they are someone who can connect with young talent, create structure, and keep the entire program moving.<br> Biased for Action :You don’t wait for everything to be perfectly defined.<br> You take initiative, figure things out, act quickly, and learn along the way.<br> ✈️ Traveler-Obsessed: You naturally think from the participant’s perspective.<br> You care about their experience, understand what they need, and constantly ask: “How can we make this journey better?<br>” A Natural Team Player: You collaborate naturally across functions and geographies, build relationships easily, and know how to bring different stakeholders together around a common goal.<br> ⚙️ Operator Mindset: You enjoy getting things done.<br> You’re comfortable in a fast-moving startup environment where priorities can evolve, things can get messy, and someone needs to step in and make them work.<br> Strategic &amp; Executional: You can understand the bigger vision of Maktab Rahal while also being willing to handle the details, from organizing a weekly stand-up to following up with a participant who needs support.<br> People-First &amp; Approachable: You’re someone participants feel comfortable coming to.<br> You listen, understand, encourage, and know when to support, when to challenge, and when to escalate.<br> Ownership Mentality: You treat the program as something you own, not simply a list of tasks assigned to you.<br> You care about the outcome and take responsibility for making it successful.<br> About The Technicality We’re Looking For: 2-3 years of experience in People &amp; Culture, HR, Program Coordination, Learning &amp; Development, Talent, Community Management, or a similar people- or coordination-focused role.<br> Experience working with interns, graduates, early-career talent, or development programs is a strong plus.<br> Strong organizational skills and excellent follow-through, with the ability to manage multiple moving pieces without losing attention to detail.<br> Strong communication and stakeholder-management skills, with the confidence to work across different teams and levels of the organization.<br> A proactive, hands-on approach and a genuine sense of ownership someone who sees what needs to be done and gets it moving.<br> Comfortable working independently, navigating ambiguity, and adapting as the program evolves.<br> Strong interpersonal skills and the ability to build genuine relationships with young talent while maintaining the right balance of approachability, structure, and accountability.<br> Strong problem-solving skills, with the ability to identify issues early and turn them into practical solutions.<br> Comfortable working with trackers, reports, documentation, and progress updates.<br> A genuine interest in people development, talent, and creating meaningful early-career experiences.<br> Strong written and verbal communication skills in English; Arabic is a strong plus.<br> Positive energy, curiosity, and a genuine desire to help people learn, grow, and succeed.<br> Contract &amp; Growth Opportunity This role will initially be offered as a 3-6 month paid internship / temporary contract as part of the launch phase of Maktab Rahal.<br> For the right person, there will be an opportunity to transition into a full-time position in January 2027, subject to the continuity of the program and demonstrated performance throughout the internship.<br> The successful candidate will become a permanent member of the Rahal People &amp; Culture team.<br> We want this journey to be meaningful for both the Maktab Rahal participants and the person helping us build it.<br> Ideally, you’ll be standing alongside the cohort at their graduation ceremony celebrating their growth and achievements while also celebrating your own journey into the Rahal team.<br> If you’re excited about building something from the ground up, working closely with young talent, and helping shape the next generation of Rahalers, we’d love to hear from you </span> </div>