Call Center Jobs in Iraq
139 Jobs Found
Zain - Kuwait
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire a </span><span>B2B Account Executive-Baghdad who</span><span> is responsible for handling day-to-day sales activities in an efficient and timely manner, achieving a high level of customer satisfaction. The job is also responsible for having direct interaction with current and potential business customers, making inquiries, or seeking information on products and/or services</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand the B2B sales plans and participate in the achievement of objectives and targets</span></p><br></li><li><p><span>Implement the B2B Sales policies and procedures</span></p><br></li><li><p><span>Maintain B2B Sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis</span></p><br></li><li><p><span>Deal with current customers and respond to sales inquiries via phone calls/e-emails/website/customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to Zain IQ</span></p><br></li><li><p><span>Acquire new business customers and search for new leads to increase sales and hence revenues</span></p><br></li><li><p><span>Ensure customers are aware of the full range of Zain IQ services/products/offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction</span></p><br></li><li><p><span>Maintain good relationships with customers to ensure business continuity and growth</span></p><br></li><li><p><span>Interact with Account Senior Executives and Account Managers, keeping them informed of relevant inquiries and providing backup and administrative support to ensure the efficiency of sales operations.</span></p><br></li><li><p><span>Accurately complete all sales-related administrative details for efficiency</span></p><br></li><li><p><span>Update sales leads and sales forecast information on the sales application to ensure the accuracy of the information at all times</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><span>Education</span></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in the related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral & Written Communication</span></p><br></li><li><p><span>Communication</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
World Vision International
Iraq - Iraq
<p>With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.<br> <br>Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children s life stories!</p> <p> </p> <p> <u>Employee Contract Type:</u> </p>Local - Fixed Term Employee (Fixed Term)<p> </p> <p> <u>Job Description:</u> </p> <p> <b> <u>JOB OPPORTUNITY</u> </b> </p> <p> <b> <u>Market Systems Development Specialist - Ninewa</u> </b> </p> <p>World Vision International is a Christian relief, development and advocacy organization dedicated to working with children, families and their communities worldwide to reach their full potential by tackling the causes of poverty and injustice. World Vision - Iraq Office is looking for a highly qualified and motivated person for the position of <b>Market Systems Development Specialist - Ninewa.</b> </p> <p> <b> <u> <span>PURPOSE OF POSITION</span></u>:</b> </p> <p> <span>The <b>Market Systems Development Specialist</b> will lead the design and implementation of inclusive market systems interventions under the <b> Sustainable and Resilient Future Ninewa </b> project. The role focuses on applying World Vision s Markets for Communities approach to strengthen market linkages between producers, private sector actors, and public institutions, ensuring efficiency, sustainability, and inclusivity. The Specialist will identify opportunities to improve market functionality, facilitate value chain development, and design solutions that promote market growth and resilience. Responsibilities include building the capacity of project staff and partners on market systems development, harmonizing implementation and monitoring tools, and ensuring quality assurance in all economic development activities. The position will work closely with livelihood staff, saving groups, and financial institutions including microfinance providers to enable integrated market systems development and deliver measurable impact for farmers and local businesses.</span> </p> <p> <b> <u> <span>MAJOR RESPONSIBILITIES:</span></u> </b> </p> <p> <b> <u> <span> </span></u> </b> </p> <p>1. Technical Leadership, Mapping of key stakeholders, coordination of the Market, and Value Chain Analysis:</p> <p> <span> </span>Provide technical leadership on market systems and value chains for the Sustainable and Resilient Future Ninewa project, adopting the Markets for Communities module;</p> <p> <span> </span>Map and connect smallholder producers and saving groups to key market players (private/public/financial institutions) to increase productivity, profitability, and household incomes;</p> <p> <span> </span>Develop/contribute training materials and manuals for management of agricultural and non-agricultural enterprises including collection centers and value chain improvement;</p> <p> <span> </span>Identify and support niche commercialization opportunities (e.g., high-value crops, off farm opportunities).</p> <p>2. Monitoring, evaluation, reporting, learning, and knowledge management:</p> <p> <span> </span>Develop data collection tools and techniques to monitor interventions (including volume and value of marketed products in collection centers/cooperatives);</p> <p> <span> </span>Conduct follow-up visits to assess progress and provide technical support;</p> <p> <span> </span>Document lessons learned, best practices, successes, case studies, and impacts for internal/external sharing;</p> <p> <span> </span>Assist the Project Manager and MEAL Specialist in preparing timely, accurate, high-quality donor reports;</p> <p> <span> </span>Apply innovative approaches to monitor and evaluate performance, effectiveness, and impact of livelihood interventions;</p> <p> <span> </span>Support baseline and endline studies, research sustainable livelihoods and economic development; document case studies showing social transformation and sustainable development outcomes.</p> <p>3. Partnerships, networking, external engagements, and advocacy:</p> <p> <span> </span>Identify, profile, and build strategic linkages with partners across value chains, market systems, and financial inclusion;</p> <p> <span> </span>Liaise with financial institutions/MFIs to enable tailored financing and product development for commodity improvement and SME growth;</p> <p> <span> </span>Ensure effective coordination and engagement among project partners and stakeholders for delivery of the Business Plan for Economic Empowerment;</p> <p> <span> </span>Establish and maintain relations with Ministry of Agriculture, Ministry of Trade and Industry, and other relevant stakeholders;</p> <p> <span> </span>Increase project visibility through engagement in value chain and market systems development;</p> <p> <span> </span>Promote cross-learning through networks; participate in networking meetings and guide members toward mutually beneficial livelihood improvements;</p> <p> <span> </span>Represent the project in forums, workshops, and conferences; meet regularly with like-minded bodies to strategize effective Market Systems Development;</p> <p> <span> </span>Strengthen platforms for prioritized on farm, off farm, and non farm value chains;</p> <p> <span> </span>Identify advocacy issues affecting smallholders and mobilize stakeholders to influence policies, remove barriers, and expand access to markets;</p> <p> <span> </span>Lead mapping/selection/engagement/coordination of private sector actors.</p> <p>4. Acquisition of grants and resources:</p> <p> <span> </span>Identify challenges/opportunities within project areas and formulate concepts/proposals for donors;</p> <p> <span> </span>Participate in concept note/proposal development for livelihoods/resilience;</p> <p> <span> </span>Generate quality data and evidence to support proposals and showcase impacts;</p> <p> <span> </span>Build/strengthen relationships with private sector actors and donors to explore funding;</p> <p> <span> </span>Leverage ground evidence to attract additional financing for market systems interventions.</p> <p> </p> <p>Perform other duties as required</p> <p> <b> <u> <span> </span></u> </b> </p> <p><br></p>
Confidential
Iraq - Iraq
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking passionate and dedicated Specialist Secondary Teachers to join our dynamic British international school in Erbil, Iraq. Overview This exciting opportunity allows you to bring your subject expertise to motivated learners in a supportive, multicultural environment. With a commitment to high academic standards and innovative teaching, you will inspire students to achieve their full potential while experiencing the rich culture, history, and warm hospitality of Kurdistan. We are recruiting for the following teaching roles:- Biology Business Studies Chemistry ICT Maths The school A leading international institution in Iraq, offering a British-style curriculum from early years through secondary education. It provides a nurturing environment where students thrive academically and personally, guided by highly qualified teachers and enriched by modern facilities. With a strong focus on global perspectives, creativity, and critical thinking, the school prepares learners to succeed in both local and international contexts. Job highlights Teach your specialist subject within the British curriculum, inspiring motivated learners to achieve academic excellence Professional Growth: Benefit from ongoing training, collaboration with international colleagues, and opportunities to advance your teaching career Dynamic School Community: Join a supportive, multicultural environment that values innovation, teamwork, and student-centered learning Experience the rich history and vibrant culture of Kurdistan, enjoy warm hospitality, and explore a city that blends tradition with modern development</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Holds a relevant degree and teaching qualification, with deep knowledge in their specialist subject area and the ability to deliver high-quality lessons aligned with the British curriculum. Skilled in using modern teaching strategies, technology, and creative methods to engage secondary students and foster independent learning. Thrives in an international school environment, showing cultural sensitivity, flexibility, and the ability to build positive relationships with students from diverse backgrounds. Dedicated to inspiring academic excellence while supporting students personal growth, confidence, and curiosity. Works well within a team, contributing to curriculum development, extracurricular activities, and the wider school community.</p><p></p></section>
Confidential
Iraq - Iraq
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Site Security Manager (SSM) is responsible for the management of all static guard and the implementation of all security SOPs pertaining to static operations. Oversees all security provisions and requirements in support of Company and Company employees and operations are met on a daily and as-required basis. Ensures static operations are conducted in accordance with Iraqi government, client and Control Risks directives and procedures.</p><p>Tasks and Responsibilities:</p><ul><li>Carry out all duties in support of the contractor PSM/SM.</li><li>Manage all Static Guard personnel.</li><li>Responsible for the readiness and deployment of the static guard force.</li><li>Oversee and co-ordinate all Static Guard activities in support of the company operations on a daily and as required</li><li>Maintain constant communications with the SCCC.</li><li>Ensure that full training and personnel records are maintained for all Static Guard personnel.</li><li>Respond to emergency calls and tasks as required.</li><li>Ensure that all Static Guard rotational leave and sick patterns are implemented.</li><li>Develop reporting procedures for security incidents in line with company requirements.</li><li>Overall management of site security and safety systems to identify any deficiencies.</li><li>Participate in and coordinate the security response to emergency calls.</li><li>Provision of assistance and support to the APT as required.</li><li>Ensuring assessment and accurate maintenance of records on the training database and producing reports as directed in the training directive.</li></ul><p>Application Closing Date: Monday, 20 July 2026 Start Date: 01 August 2026 Rotation: 6 weeks on / 6 weeks off Salary: will be discussed during the interview *INTERNAL APPLICANTS ONLY*</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Knowledge and experience:</h2><h3>Essential</h3><ul><li>6 years cumulative military/police service or equivalent commercial security and risk management experience.</li><li>2 years previous experience of working in Iraq for a MOI registered PSC.</li><li>Demonstrated competence over a minimum of 1 year in a previous PSC operations management role.</li><li>Attended and passed an internationally regarded military Non-Commissioned Officer or similar organizational command and leadership course, such as the British Army Platoon Sergeants Battle Course (or higher).</li></ul><h3>Preferred</h3><ul><li>Operational APT experience in Iraq or similar environment</li><li>Security and Risk Management qualification</li><li>Knowledge of and exposure to oil and gas sector</li></ul><p></p></section>
Confidential
Iraq - Iraq
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Baghdad, Iraq. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery.</p><p>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel</p><p>Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy</p><p>Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail</p><p>Perform administrative tasks including data entry, filing, document preparation, and record management</p><p>Coordinate with various departments to facilitate smooth office operations and information flow</p><p>Manage incoming and outgoing mail, packages, and deliveries with care and organization</p><p>Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards</p><p>Monitor visitor access and ensure security protocols are consistently followed</p><p>Assist with basic office maintenance, supply inventory management, and restocking as needed</p><p>Support other administrative staff and team members as required to meet organizational goals</p><p>Handle inquiries and resolve basic issues with empathy and problem-solving skills</p><p>Adapt to changing priorities and work flexibly in a fast-paced environment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><ul><li>Excellent verbal and written communication skills in both Arabic and English</li><li>Strong multitasking abilities and time management skills</li><li>Customer service orientation with a friendly, professional, and empathetic demeanor</li><li>Excellent organizational skills with the ability to prioritize tasks effectively</li><li>Ability to work in a fast-paced environment while maintaining attention to detail</li><li>Professional appearance and strong phone etiquette</li><li>Basic problem-solving abilities and resilience in handling challenging situations</li><li>Adaptability and willingness to learn new skills and technologies</li><li>Knowledge of office management systems and visitor management protocols</li><li>Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred)</li><li>Experience in the hospitality, corporate, or customer service industry (preferred)</li><li>Familiarity with appointment scheduling software and communication platforms (preferred)</li></ul><p></p></section>
Iraq - Erbil
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2408 - B2B Account Executive - Baghdad</p><p>Operation Zain Iraq</p><p>Division Commercial</p><p>Location Iraq - Baghdad</p><p>Closing Date 22-Jul-2026</p><p>Role Purpose Zain Iraq is actively recruiting to hire a B2B Account Executive-Baghdad who is responsible for handling day-to-day sales activities in an efficient and timely manner, achieving a high level of customer satisfaction. The job is also responsible for having direct interaction with current and potential business customers, making inquiries, or seeking information on products and/or services</p><p>Responsibilities</p><ul><li>Understand the B2B sales plans and participate in the achievement of objectives and targets</li><li>Implement the B2B Sales policies and procedures</li><li>Maintain B2B Sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis</li><li>Deal with current customers and respond to sales inquiries via phone calls/e-mails/website/customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to Zain IQ</li><li>Acquire new business customers and search for new leads to increase sales and hence revenues</li><li>Ensure customers are aware of the full range of Zain IQ services/products/offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction</li><li>Maintain good relationships with customers to ensure business continuity and growth</li><li>Interact with Account Senior Executives and Account Managers, keeping them informed of relevant inquiries and providing backup and administrative support to ensure the efficiency of sales operations.</li><li>Accurately complete all sales-related administrative details for efficiency</li><li>Update sales leads and sales forecast information on the sales application to ensure the accuracy of the information at all times</li></ul><p>Education, Experience and Competencies</p><p>Education</p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li></ul><p>Experience</p><ul><li>Up to 2 years of experience in the related field</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral & Written Communication</li><li>Communication</li><li>Technology Application</li><li>Sales Management</li></ul><p>DEI Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li><li>Up to 2 years of experience in the related field</li><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li><li>Oral & Written Communication</li><li>Communication</li><li>Technology Application</li><li>Sales Management</li><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p></p></section>
Confidential
Iraq - Iraq
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Site Management Supervisor is responsible for (Supervisor) all aspects of site acquisition, lease negotiations, contract renewals, coordination of security activities. This role involves field-based tasks to ensure site accessibility, security compliance, and operational readiness while maintaining smooth relationships with site owners and resolving site-related issues of connecting sites with NGP & LDG, maintenance what related to NGP or LDG, site functionality, safety, and compliance, collaboration with vendors, government committees, fuel supply, follow up, solve. Follow up, solve and complete/achieving all tasks in the best way to implement all corporate goals and requirements in a way that reflects positively on the company. Supervising Site Acquisition, connection of electricity to the sites processes until final stage, follow up all issues that related to connecting NGP, local generator & Water to the sites & buildings all areas Supervising maintenance for the NGP & LDG of the sites & buildings all areas Supervising Collecting, preparing list & auditing Site Grid Power Elec.bill, LDG bill & Water bills of the sites & buildings all areas. Supervise removal of grass and other landscaping issues by coordinating outsourced workers Supervising safety in the sites. Supervising Fuel Management & Monitoring Supervising Sites Security & Access Control Supervising Reporting, Auditing & Compliance Supervising Negotiate lease terms and rent with new and existing site owners (private and shared sites). Supervising Prevent and manage site outages and complaints through calls or site visits.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma Or Bachelor s degree</li><li>Experience (6-10years )</li><li>Motivation for improving and empowering others</li><li>Problem solving and decision-making abilities</li><li>Promoting Teamwork to demonstrate interest, skills, and success</li><li>Computer skill (Word, excel, outlook & Power Point)</li><li>Language skills (Arabic, English) speaking & writing</li><li>Negotiation skill. (Tactful in speaking negotiations)</li><li>Ability to convince other.</li><li>Ability to work under stress.</li><li>Have public Relation.</li><li>Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Shaping Strategy Driving Change</li><li>Technical Competencies: Business Case Development Conflict Resolution Fuel Management Problem Solving Negotiation Local Language Knowledge Government Relations Mechanical, Electrical & Plumbing Knowledge</li></ul><p></p></section>
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose: The Site Security Manager (SSM) is responsible for the management of all static guard and the implementation of all security SOPs pertaining to static operations.<br> Oversees all security provisions and requirements in support of Company and Company employees and operations are met on a daily and as-required basis.<br> Ensures static operations are conducted in accordance with Iraqi government, client and Control Risks directives and procedures.<br> Tasks and Responsibilities: Carry out all duties in support of the contractor PSM/SM.<br> Manage all Static Guard personnel.<br> Responsible for the readiness and deployment of the static guard force.<br> Oversee and co-ordinate all Static Guard activities in support of the company operations on a daily and “as required” Maintain constant communications with the SCCC.<br> Ensure that full training and personnel records are maintained for all Static Guard personnel.<br> Respond to emergency calls and tasks as required.<br> Ensure that all Static Guard rotational leave and sick patterns are implemented.<br> Develop reporting procedures for security incidents in line with company requirements.<br> Overall management of site security and safety systems to identify any deficiencies.<br> Participate in and coordinate the security response to emergency calls.<br> Provision of assistance and support to the APT as required.<br> Ensuring assessment and accurate maintenance of records on the training database and producing reports as directed in the training directive.<br> Application Closing Date: Monday, 20 July 2026 Start Date: 01 August 2026 Rotation: 6 weeks on / 6 weeks off Salary: will be discussed during the interview *INTERNAL APPLICANTS ONLY* Knowledge and experience: Essential 6 years cumulative military/police service or equivalent commercial security and risk management experience.<br> 2 years previous experience of working in Iraq for a MOI registered PSC.<br> Demonstrated competence over a minimum of 1 year in a previous PSC operations management role.<br> Attended and passed an internationally regarded military Non-Commissioned Officer or similar organizational command and leadership course, such as the British Army Platoon Sergeants Battle Course (or higher).<br> Preferred Operational APT experience in Iraq or similar environment Security and Risk Management qualification Knowledge of and exposure to oil and gas sector</span> </div>
Halliburton
Iraq - Iraq
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties The Asset Manager is accountable for the overall management, performance, and value delivery of an oil and gas asset operated under an integrated asset management (IAM) production enhancement contract. Acting as the single point of accountability to the client, the Asset Manager leads a multi-discipline service and technical team to optimize production, manage field development, and ensure safe, efficient, and sustainable operations in alignment with the client s strategic and commercial objectives. Under broad direction: Provide overall leadership in the execution of the asset s integrated management plan to achieve agreed production, cost, and HSE performance targets. Leads and directs multi-discipline asset teams comprised of production operations, maintenance, facilities engineering, subsurface, drilling, HSE, and supply chain. Drive daily and long-term production optimization through coordination of field & well operations, subsurface, drilling, projects, and maintenance teams. Identify and manage operational and contractual risks to safeguard asset value and business performance. Leads and directs multi-discipline asset teams in planning and execution of large scale field development/re-development programs and production operations in partnership with our clients under especially challenging conditions (such as foreign assignment) to maximize the value of oil and gas assets and projects. Responsible for financial performance (P/L) of assigned assets through effective planning, organizing, management of resources, and application of value- adding technologies. Serves as the primary interface with partners for project operations and represents the Company in technical and commercial matters. Ensures the technical quality of work prepared under their supervision and administers contract provisions related to execution of work. ob role contributes directly to value creation through cost control, technical innovation, increased production and improved recovery of hydrocarbon reserves. Job role has budgetary accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .</p><p></p></section>
Teebat Karbala
Iraq - Karbala
<p>Job Specification
• Act as the primary liaison and first point of contact for ATC, RFF, Ground Handling Agents, Airlines, Engineering, and external stakeholders on all airside operational matters during the shift, escalating to the Head of Airside Operations where required.
• Ensure strict enforcement of Airside Driving Regulations (ADR), Apron Discipline, and all active Airside Driving Permits (ADP) and Airside Vehicle Permits (AVP) throughout the shift; direct shift inspectors to act on violations and authorize the issuance of Non-Compliance Notices (NCN).
• Coordinate and direct Wildlife Hazard Management activities during the shift, ensuring that wildlife observations are reported, logged, and acted upon in accordance with the Wildlife Hazard Management Plan, and that the runway and movement area remain safe for operations.
• Oversee apron safety and operational discipline across all apron zones, including monitoring of ground handling activities, FOD prevention, fuel safety compliance, and resolution of apron.
• Authorize and oversee emergency and contingency responses for airside-specific incidents during the shift — including runway/taxiway incursions, ground handling accidents, FOD alerts, fuel spills, airside vehicle accidents, and wildlife strikes — in accordance with the Airport Emergency Plan (AEP) and Airside Operations contingency procedures.
• Complete, review, and submit comprehensive shift log reports capturing all significant events, incidents, operational decisions taken, and handover notes for each shift, ensuring accurate and auditable records for the Head of Airside Operations.
• Conduct or delegate shift airside inspections of the movement area, apron, perimeter roads, and active worksites, ensuring compliance with ICAO Annex 14 standards, aerodrome certification requirements, and airport operational procedures.
• Represent Airside Operations in real-time coordination calls, Airside Operations Room meetings, and pre/post-flight briefings during the shift as required.
Human and Technical Resources
• Direct and coordinate the full complement of Airside Operations shift staff across all sections for the duration of the shift, ensuring appropriate task allocation, coverage of all operational zones, and staff welfare.
• Utilize the available management systems, stand planning tools, NOTAM databases, radio communication systems, and CCTV/surveillance platforms to maintain real-time situational awareness and operational control throughout the shift.
• Ensure all shift operational vehicles and equipment are serviceable and deployed effectively; report unserviceable assets to the Head of Airside Operations and Engineering for immediate action.
Planning and Programme
• Review and brief all shift staff on the daily flight programme, scheduled airside works, active NOTAMs, planned closures, and any regulatory or safety advisories at shift commencement.
• Contribute shift-level observations and operational data to the continuous improvement of Airside Operations procedures, SOPs, and contingency plans by providing structured feedback to the Head of Airside Operations.
Core Operational Activities
• Execute structured shift start and shift end handovers, ensuring all active permits, incidents, NOTAMs, ongoing works, and outstanding actions are clearly communicated and transferred to the incoming duty manager.
• Authorize real-time operational decisions including temporary runway/taxiway restrictions, emergency equipment pre-positioning, and suspension of airside work activities when safety is at risk.
• Coordinate the activation and stand-down of airside emergency responses for airside-specific incidents, ensuring all relevant parties (ATC, RFF, Ground Handlers, Engineering, airside operations team) are notified and deployed in accordance with the AEP.
• Monitor and enforce FOD (Foreign Object Debris/Damage) prevention programmes across all apron and movement area zones, directing FOD inspections and ensuring immediate clearance of any identified debris.
Human Resources Management
• Provide direct line management, mentoring, and performance evaluation for all operational shift subordinates in alignment with the airport HR and competency framework.
• Manage leave planning, duty rosters, and workforce scheduling to ensure continuous, uninterrupted operational coverage of all shift functions.
• Identify training and career development opportunities for Operations Section staff and foster a safety-first, accountability-driven team culture.</p><p>Education
• Bachelor's Degree, (Preferably in Aviation Management, Airport Operations, Aeronautical Science) Engineering, or a related discipline from a recognized institution.
• A post-graduate qualification or diploma in Aviation/Airport Management is an added advantage)
Experience
• Minimum 6 years of progressive experience in airport airside operations, of which at least 2 years must be in a supervisory or senior Operational role with demonstrated shift management responsibility.
• Proven experience in apron management, movement area operations, airside safety enforcement, and emergency/contingency coordination.
• Experience across multiple Airside Operational functions is highly desirable.
Computer Skills
• Professional knowledge of Microsoft Suite (especially Word, PowerPoint and Excel) (Essential)
• Demonstrated competency with various Airport Operations Management Systems (AODB, FIDS, stand planning tools), NOTAM databases, radio communication systems, and airside surveillance/CCTV platforms.
Language Skills
• English: solid written and spoken proficiency (Essential). English Language Proficiency - Minimum ICAO Level 4 or equivalent
• Arabic: working proficiency (Desirable).
Training Requirements
• ICAO Annex 14 – Aerodromes (Essential).
• ICAO Safety Management System (SMS) – ICAO-recognized institute (Essential).
• Coordination of Emergency Response (Aerodrome Emergency Planning) (Essential).
• Airside Driving Permit / Airside Driving Assessor certification (Highly Desirable).
• Aerodrome Wildlife Hazard Management (Highly Desirable).
• FOD Prevention Programme certification (Highly Desirable).
• First Aid / Basic Life Support (Desirable).</p>
Confidential
Iraq - Iraq
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties The Asset Manager is accountable for the overall management, performance, and value delivery of an oil and gas asset operated under an integrated asset management (IAM) production enhancement contract. Acting as the single point of accountability to the client, the Asset Manager leads a multi-discipline service and technical team to optimize production, manage field development, and ensure safe, efficient, and sustainable operations in alignment with the client's strategic and commercial objectives. Under broad direction: Provide overall leadership in the execution of the asset's integrated management plan to achieve agreed production, cost, and HSE performance targets. Leads and directs multi-discipline asset teams comprised of production operations, maintenance, facilities engineering, subsurface, drilling, HSE, and supply chain. Drive daily and long-term production optimization through coordination of field & well operations, subsurface, drilling, projects, and maintenance teams. Identify and manage operational and contractual risks to safeguard asset value and business performance. Leads and directs multi-discipline asset teams in planning and execution of large scale field development/re-development programs and production operations in partnership with our clients under especially challenging conditions (such as foreign assignment) to maximize the value of oil and gas assets and projects. Responsible for financial performance (P/L) of assigned assets through effective planning, organizing, management of resources, and application of value- adding technologies. Serves as the primary interface with partners for project operations and represents the Company in technical and commercial matters. Ensures the technical quality of work prepared under their supervision and administers contract provisions related to execution of work. ob role contributes directly to value creation through cost control, technical innovation, increased production and improved recovery of hydrocarbon reserves. Job role has budgetary accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements & Summary</p><ul><li>Skills : Asset Management</li><li>Education : High School/Secondary</li><li>Employment Type : Full Time Salaried Employee</li><li>Location : Basra, BA, Iraq</li></ul><p>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .</p><p>Location Oils Opertion ST,N 29 Burjesia, Basra, Basrah, 61001, Iraq</p><p>Job Details</p><ul><li>Requisition Number: PHONE_NUMBER</li><li>Experience Level: Experienced Hire</li><li>Job Family: Engineering/Science/Technology</li><li>Product Service Line: Halliburton Project Management</li><li>Full Time / Part Time: Full Time</li><li>Additional Locations for this position:</li></ul><p>Compensation Information Compensation is competitive and commensurate with experience.</p><p></p></section>
Halliburton
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>
<span></span></span><p>We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.</p><br><b>Job Duties</b> <br><p>The Asset Manager is accountable for the overall management, performance, and value delivery of an oil and gas asset operated under an integrated asset management (IAM) production enhancement contract.</p><br>
<p>Acting as the single point of accountability to the client, the Asset Manager leads a multi-discipline service and technical team to optimize production, manage field development, and ensure safe, efficient, and sustainable operations in alignment with the client’s strategic and commercial objectives.</p><br>
<p> Under broad direction:</p><br>
<p>Provide overall leadership in the execution of the asset’s integrated management plan to achieve agreed production, cost, and HSE performance targets.<br>Leads and directs multi-discipline asset teams comprised of production operations, maintenance, facilities engineering, subsurface, drilling, HSE, and supply chain.<br>Drive daily and long-term production optimization through coordination of field & well operations, subsurface, drilling, projects, and maintenance teams. Identify and manage operational and contractual risks to safeguard asset value and business performance.<br>Leads and directs multi-discipline asset teams in planning and execution of large scale field development/re-development programs and production operations in partnership with our clients under especially challenging conditions (such as foreign assignment) to maximize the value of oil and gas assets and projects. <br>Responsible for financial performance (P/L) of assigned assets through effective planning, organizing, management of resources, and application of value- adding technologies. <br>Serves as the primary interface with partners for project operations and represents the Company in technical and commercial matters. <br>Ensures the technical quality of work prepared under their supervision and administers contract provisions related to execution of work. <br>ob role contributes directly to value creation through cost control, technical innovation, increased production and improved recovery of hydrocarbon reserves. <br>Job role has budgetary accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions.</p><br><br><br><b>Qualifications</b> <br><br><br><p><strong>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</strong>.</p><br> <p><strong><u>Location</u></strong></p><br>
<p>Oils Opertion ST,N°29 Burjesia, Basra, Basrah, 61001, Iraq</p><br> <p><strong><u>Job Details</u></strong></p><br>
<p><strong>Requisition Number:</strong> 210437 <br><strong>Experience Level: </strong>Experienced Hire <br><strong>Job Family:</strong> Engineering/Science/Technology <br><strong>Product Service Line: </strong>Halliburton Project Management <br><strong>Full Time / Part Time: </strong>Full Time</p><br>
<p><strong>Additional Locations for this position: </strong></p><br> <p><u><strong>Compensation Information</strong></u><br>Compensation is competitive and commensurate with experience.</p><br>
</div>
KBR Inc.
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>MedSSI Administrative Assistant - UDS Coordinator<br><br>Job Posting Description<br><p><b>Belong, Connect, Grow, with KBR! </b></p><br><br><br><p><b>Program Summary</b></p><br><br><p>The Diplomatic Platform Support Services (DiPSS) works in support of the Department of State to provide medical support services. The primary scope of this program is to execute medical support services at the United States Embassy and adjacent facilities in the Middle East.</p><br><br><p><b>Job Summary</b></p><br><br><br><p>The Administrative Assistant - UDS Coordinator responsibilities may be unique to a specific function or department such as Procurement or Engineering but are mainly administrative in nature.</p><br><br><br><p><b>Roles and Responsibilities </b></p><br><br><ul><li>Serve as Client point of contact regarding UDS concerns.</li><li>Manage UDS Schedule specifically on updates with additional donors and cancelations</li><li>Respond to donor and process prescription</li><li>Filing UDS scanned Rapid /Coc Form</li><li>Upload Donors data for processing specimen result</li><li>MRO point of contact between donors</li><li>Submit prescription Rapid/COC form to MRO</li><li>Notify client on DER assist with Non-Negative Medical Review</li><li>Delivering Specimen result</li><li>Prepare end of the month collection Report</li><li>Routine logistical support tasks such as receiving material and routing it to a responsible party.</li><li>Coordinates and implements office services, interprets and communicates operating policies.</li><li>Analyzes Health unit operating practices such as record keeping systems, forms control, office layout, and creating new systems or revising established procedures.</li><li>Locates and compiles information and formats reports, graphs, tables, records and other sources of information on excel.</li><li>Assembles and categorizes facts and figures for written computation and calculations.</li><li>Uses various software applications, such as spreadsheets to manipulate and/or format data and/or reports.</li><li>Identifies “close calls” and/or safety concerns to supervisory personnel.</li><li>Reviews and answers correspondence</li><li>Coordinates collection and preparation of operating reports such as time and attendance, terminations, and budget expenditures</li><li>Answers calls, schedules appointments, greets patients, and organizes files.</li><li>Updates and maintains patient charts</li><li>Monitors radio communication and internet communication.</li><li>Assists with the managing the day-to-day activities and prioritizing tasks.</li><li>Attends and participates in a variety of meetings and task force groups to improve quality and outcomes, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, new task efforts, and new policy requirements.</li><li>Complies with all applicable standards and guidelines.</li><li>Operates personal computer to access e-mail, electronic calendars, and other basic office support software.</li><li>Preparing administrative correspondence and reports as required.</li><li>Other duties as assigned.</li></ul><br><p><b>Basic Qualifications </b></p><br><br><ul><li>Minimum of 3 years work experience in administration field. Some medical administration experience preferred.</li><li>Experience working with unit operating practices, such as record keeping systems</li><li>Ability to work both independently and to work positively within a team environment maintaining professionalism.</li><li>Proficiency with computer and common office equipment, as well as with MS Office products required.</li><li>Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.</li><li>Strong problem-<span>s</span>ol<span>v</span>ing <span>sk</span>il<span>l</span>s to re<span>se</span>ar<span>c</span>h and re<span>s</span>ol<span>v</span>e inquiri<span>e</span>s and re<span>s</span>p<span>o</span>nd in a ti<span>m</span>e<span>l</span>y <span>m</span>anner.</li></ul><br><p><b>Preferred Qualifications</b></p><br><br><ul><li>Ability to work well with <span>s</span>enior <span>m</span>anage<span>m</span>ent and a<span>c</span>ro<span>s</span>s fu<span>nct</span>ions to a<span>chi</span>e<span>v</span>e bu<span>s</span>ine<span>s</span>s obje<span>c</span>ti<span>v</span>es.</li><li>Self-<span>s</span>tarter who is a<span>c</span>ti<span>o</span>n oriented <span>a</span>nd po<span>ss</span>e<span>ss</span>es a <span>s</span>trong <span>s</span>en<span>s</span>e of ur<span>g</span>en<span>c</span>y.</li></ul><br><br><br><br><p>Belong, Connect and Grow at KBR<br>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. </p><br><br><br><p>KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.</p><br><br><br><br><br><br> </div>
UrbaCon Contracting & Trading Company
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>Responsible for ensuring that high quality patient care is given and that there is economical and efficient performance. They will lead and demonstrate the provision of safe patient and family focused quality care. Responsible for management of assigned Outpatient Clinics. They will assess, plan, direct, implement, and evaluate patient care to comply with established standards in accordance with MoPH and Joint Commission International Accreditation (JCIA).</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Responsible for the efficient management of consulting rooms and other outpatient areas, the maintenance and monitoring of agreed service standards, and the handling of all issues and complaints arising, in coordination with Nursing Manager – Outpatient Clinics. </p><br>
<p>Strives for excellence in the OPD department and promotes team working and interdisciplinary relationships. </p><br>
<p>Responsible for the patient management system, including implementing changes and training all relevant users, in coordination with Nursing Manager – Outpatient Clinics. </p><br>
<p>Ensures that Nursing, Allied Health and support teams work flexibly and supportively together and that the objectives for the Outpatient Clinics Care are delivered. </p><br>
<p>Evaluates patient acuity, develops, and reviews criteria for work assignment and delivery care model. </p><br>
<p>Works closely with the Allied Health staff and those in support functions to ensure a seamless personalized service for all patients. </p><br>
<p>Takes an innovative approach to the development of services, maximizing the use of digitalization to deliver excellent customer service. </p><br>
<p>Ensures that there is planned, and effective day-to-day skill mix and staff management. </p><br>
<p>Determines and reviews staffing plans and develops a scheduling system for unit and reviews regularly as staffing, skills mix, and acuity change. </p><br>
<p>Acts as an expert resource for others requiring knowledge, experience, advice, and support within the multi-professional Allied Health team. </p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Performs or monitors personnel management functions, which includes interviewing and selecting candidates, directing the performance management program, and managing corrective action issues. </p><br>
<p>Demonstrates growth and development in clinical and management skills through an ongoing process of education, consultation, and pertinent literature. </p><br>
<p>Demonstrates research-based nursing practice in caring for patients in related specialties. </p><br>
<p>Ensures effective channels of communication exist between the staff, the patients, and their relatives (and/or significant others) in order that they are always fully informed. </p><br>
<p>Acts as a change agent, supporting staff in the implementation of new practices. </p><br>
<p>Supports risk management activities. </p><br>
<p>Contributes to the development and execution of the department’s short to mid-term plans to ensure alignment with the division’s strategic priorities and contribute to the development of annual business plans for the assigned areas of responsibility to support the achievement of financial objectives. </p><br>
<p>Monitors, controls, and reports key performance indicators related to the OPD department to track performance and recommend corrective actions. </p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Previous Commissioning of Outpatient Clinics is highly desirable. </p><br>
<p>Comprehensive knowledge of Accreditation Process in Healthcare Facility with particular emphasis on JCI. </p><br>
<p>Thorough knowledge of the Ministry of Health’s regulations, laws, and utilization review committee planning, organization, and management. </p><br>
<p>Knowledge of medical staff bylaws, rules, and regulations, and the state peer review statute. </p><br>
<p>Strong understanding of clinical research trials related to medical practice, clinical decision-making, healthcare systems, reimbursement, and other aspects impacting patient care. </p><br>
<p>Excellent organizational skills. </p><br>
<p>Excellent communication skills, using the spoken word, writing clearly and concisely, and presenting information publicly. </p><br>
<p>Excellent Knowledge of reporting & analyzing outcomes, KPIs. </p><br>
<p>Strong knowledge in Branding thru a competitive Market</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 10 years of experience in Health Science (required). </p><br>
<p>5 years managerial experience.</p><br>
<p>Minimum 3 years of experience in GCC (preferred). </p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Build High-Performing Teams<br>Quality Assurance and Performance Improvement L4<br>Provide Direction<br>Clinical Operations and Processes L4<br>Regulatory Compliance L4<br>Patient-Centered Care L4<br>Healthcare Operations Management L4<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Science or any related field<br>Master's degree in Science or any related field<br><br><br><br>
</div>
Confidential
Iraq - Baghdad
<p>Vacancy Announcement - Sales and Marketing Manager</p><p>| Baghdad, Iraq</p><p> </p><p><strong>Vacancy No.</strong></p><p>SEL-SM-002</p><p><strong>Issue Date</strong></p><p>10 Sep 2026</p><p><strong>Application Deadline</strong></p><p>20 Sep 2026</p><p><strong>Post Title</strong></p><p>Sales and Marketing Manager</p><p><strong>Reports To</strong></p><p>General Manger</p><p><strong>Type of Contract</strong></p><p>Fixed Contract</p><p><strong>Probation period</strong></p><p>Three months</p><p><strong>Salary</strong></p><p>2,500 USD Monthly</p><p><strong>Duration</strong></p><p>One year</p><p><strong>Location</strong></p><p>Baghdad, Iraq</p><p><strong>Nationality</strong></p><p>Iraqi National</p><p><strong>Background</strong></p><p>The Sales and Marketing Manager is responsible for developing and implementing strategies that increase room bookings, restaurant revenue, and demand for the hotel’s services. Working within a five-star hotel with more than 300 guest rooms and multiple restaurants, the manager will lead sales</p><p>activities, manage marketing campaigns, develop commercial partnerships, and strengthen the hotel’s market position.</p><p>Duties and Responsibilities</p><p>The Sales and Marketing Manger’s duties and responsibilities shall include, but are not limited to, the following:</p><p> </p><p>1. Sales Strategy and Business Development</p><p>· Prepare and implement the annual sales and marketing plan, aligned with the hotel’s revenue targets and business objectives.</p><p>· Identify new business opportunities across corporate, leisure, group, and long-stay customer segments.</p><p>· Develop relationships with companies, travel agencies, tour operators, embassies, government entities, and international organizations.</p><p>· Conduct sales calls, client meetings, hotel inspections, and presentations to generate bookings.</p><p>· Prepare proposals and negotiate corporate rates, group bookings, and commercial agreements within approved pricing and authority limits.</p><p>· Maintain an active sales pipeline and follow up on enquiries, proposals, contracts, and account renewals.</p><p> </p><p>2. Room Revenue and Distribution</p><p>· Work with the General Manager, reservations team, and revenue management function to improve occupancy, average daily rate, and revenue per available room.</p><p>· Review booking trends, competitor activity, and demand patterns to recommend pricing and promotional actions.</p><p>· Develop packages and targeted offers to support periods of lower demand.</p><p>· Coordinate the hotel’s presence on online travel agencies and booking platforms, ensuring accurate descriptions, images, and offers.</p><p>· Increase direct bookings and assess the profitability of sales channels, considering commissions and acquisition costs.</p><p> </p><p>3. Restaurant Marketing</p><p>· Develop promotional plans for the hotel’s restaurants in coordination with food and beverage management.</p><p>· Promote dining experiences, seasonal menus, special occasions, and group dining offers.</p><p>· Build relationships with corporate clients and local businesses to generate restaurant bookings.</p><p>· Measure promotions against restaurant revenue, customer response, and campaign costs.</p><p> </p><p>4. Marketing and Brand Management</p><p>· Manage the hotel’s website content, social media, digital advertising, email campaigns, and promotional materials.</p><p>· Ensure all communications reflect the hotel’s five-star positioning and present its facilities accurately.</p><p>· Coordinate photography, video production, advertising agencies, and other marketing suppliers.</p><p>· Manage public relations activities and relevant media partnerships.</p><p>· Monitor online feedback and coordinate responses with guest relations and hotel management.</p><p> </p><p>5. Client and Account Management</p><p>· Maintain an accurate customer database, including contacts, booking history, negotiated rates, and follow-up actions.</p><p>· Develop account plans for key clients and identify opportunities for repeat business.</p><p>· Coordinate confirmed bookings and client requirements with reservations, front office, and restaurant teams.</p><p>· Follow up after stays or services to assess satisfaction and retain clients.</p><p>· Coordinate with finance on agreed payment terms and outstanding balances for managed accounts.</p><p> </p><p>6. Team Leadership and Performance Reporting</p><p>· Lead the sales and marketing team, assign account responsibilities, and set measurable targets.</p><p>· Manage the approved departmental budget and monitor campaign expenditure.</p><p>· Track sales conversion, account production, direct bookings, campaign return, and progress against revenue targets.</p><p>· Submit regular reports covering results, forecasts, market developments, and corrective actions.</p><p>· Train team members in hotel products, sales techniques, account management, and professional client communication.</p><p> </p><p> </p><p><strong>Core Values and Competencies</strong></p><p> </p><p><strong>Professionalism</strong></p><p>Demonstrates professional competence and extensive knowledge of hotel operations. Maintains high standards of conduct, service, accountability, and confidentiality. Remains calm and professional when managing operational challenges.</p><p><strong>Leadership</strong></p><p>Provides clear direction to hotel managers and employees. Makes timely decisions and ensures that responsibilities are properly assigned and monitored.</p><p><strong>Teamwork</strong></p><p>Works collaboratively with departmental managers and employees to achieve the hotel’s operational and service objectives. Promotes cooperation and effective communication across all departments.</p><p><strong>Planning and Organizing</strong></p><p>Establishes clear operational priorities and ensures that the hotel’s activities and resources are properly organized. Monitors plans and adjusts operational priorities when required.</p><p><strong>Communication</strong></p><p>Communicates clearly and professionally with hotel ownership, managers, employees, guests, and other relevant parties.</p><p><strong>Guest Orientation</strong></p><p>Maintains a strong focus on guest satisfaction and ensures that all hotel departments provide services consistent with five-star standards.</p><p><strong>Qualifications and Experience</strong></p><p>· Bachelor degree in Marketing, Media or relevant fields</p><p>· A minimum of five years of relevant experience.</p><p>· Relevant experience with hospitality is Desirable.</p><p>· Femail candidate are strongly recommended to Apply.</p><p> </p><p><strong>Language Requirements</strong></p><p>· <strong>Kurdish: </strong>Desirable but not mandatory.</p><p>· <strong>Arabic: </strong>professional spoken and written proficiency is required.</p><p>· <strong>English: </strong>professional spoken and written proficiency is required.</p><p>· Candidates must be able to conduct meetings, communicate with guests and employees, and prepare or review business correspondence in Arabic and English.</p><p> </p><p>· After deadline no application will be accepted.</p><p><strong>Notes:</strong></p><p>· Only shortlisted candidates will be contacted Only.</p><p>· Applications received after the deadline may not be considered.</p><p>· The selection process will be conducted on a competitive basis.</p><p>· Providing incorrect or misleading information may result in the application being rejected.</p><p> </p><p><strong>Sellink gives paramount consideration in ensuring the highest standards of efficiency, competence and integrity in its recruitment process of personnel. To ensure fairness and transparency, selection of candidate will be made on a competitive basis through a selection panel</strong>.</p><p><strong>Sellink does not charge a fee at any stage of the recruitment process (application, interview meeting,</strong></p><p><strong>processing, training or any other fees).</strong></p><p> </p>
World Vision International
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.<br>Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!</p><br><p><u>Employee Contract Type:</u></p><br>Local - Fixed Term Employee (Fixed Term)<p><u>Job Description:</u></p><br><p><b><u><span>JOB OPPORTUNITY</span></u></b></p><br><p><b><u><span>Market Systems Development Specialist - Ninewa</span></u></b></p><br><p><span>World Vision International is a Christian relief, development and advocacy organization dedicated to working with children, families and their communities worldwide to reach their full potential by tackling the causes of poverty and injustice. World Vision - Iraq Office is looking for a highly qualified and motivated person for the position of </span><b><span>Market Systems Development Specialist - Ninewa</span><span>.</span></b></p><br><p><span><b><u><span>PURPOSE OF POSITION</span></u><span>:</span></b></span></p><br><p><span><span>The </span><b><span>Market Systems Development Specialist</span></b><span> will lead the design and implementation of inclusive market systems interventions under the </span><b><span>“Sustainable and Resilient Future – Ninewa”</span></b><span> project. The role focuses on applying World Vision’s Markets for Communities approach to strengthen market linkages between producers, private sector actors, and public institutions, ensuring efficiency, sustainability, and inclusivity. The Specialist will identify opportunities to improve market functionality, facilitate value chain development, and design solutions that promote market growth and resilience. Responsibilities include building the capacity of project staff and partners on market systems development, harmonizing implementation and monitoring tools, and ensuring quality assurance in all economic development activities. The position will work closely with livelihood staff, saving groups, and financial institutions including microfinance providers to enable integrated market systems development and deliver measurable impact for farmers and local businesses.</span></span></p><br><p><span><b><u><span>MAJOR RESPONSIBILITIES:</span></u></b></span></p><br><p><span>1. </span><span>Technical Leadership, Mapping of key stakeholders, coordination of the Market, and Value Chain Analysis:</span></p><br><p><span><span>· </span></span><span>Provide technical leadership on market systems and value chains for the Sustainable and Resilient Future–Ninewa project, adopting the Markets for Communities module;</span></p><br><p><span><span>· </span></span><span>Map and connect smallholder producers and saving groups to key market players (private/public/financial institutions) to increase productivity, profitability, and household incomes;</span></p><br><p><span><span>· </span></span><span>Develop/contribute training materials and manuals for management of agricultural and non-agricultural enterprises— including collection centers and value chain improvement;</span></p><br><p><span><span>· </span></span><span>Identify and support niche commercialization opportunities (e.g., high-value crops, off‑farm opportunities).</span></p><br><p><span>2. </span><span>Monitoring, evaluation, reporting, learning, and knowledge management:</span></p><br><p><span><span>· </span></span><span>Develop data collection tools and techniques to monitor interventions (including volume and value of marketed products in collection centers/cooperatives);</span></p><br><p><span><span>· </span></span><span>Conduct follow-up visits to assess progress and provide technical support;</span></p><br><p><span><span>· </span></span><span>Document lessons learned, best practices, successes, case studies, and impacts for internal/external sharing;</span></p><br><p><span><span>· </span></span><span>Assist the Project Manager and MEAL Specialist in preparing timely, accurate, high-quality donor reports;</span></p><br><p><span><span>· </span></span><span>Apply innovative approaches to monitor and evaluate performance, effectiveness, and impact of livelihood interventions;</span></p><br><p><span><span>· </span></span><span>Support baseline and endline studies, research sustainable livelihoods and economic development; document case studies showing social transformation and sustainable development outcomes.</span></p><br><p><span>3. </span><span>Partnerships, networking, external engagements, and advocacy:</span></p><br><p><span><span>· </span></span><span>Identify, profile, and build strategic linkages with partners across value chains, market systems, and financial inclusion;</span></p><br><p><span><span>· </span></span><span>Liaise with financial institutions/MFIs to enable tailored financing and product development for commodity improvement and SME growth;</span></p><br><p><span><span>· </span></span><span>Ensure effective coordination and engagement among project partners and stakeholders for delivery of the Business Plan for Economic Empowerment;</span></p><br><p><span><span>· </span></span><span>Establish and maintain relations with Ministry of Agriculture, Ministry of Trade and Industry, and other relevant stakeholders;</span></p><br><p><span><span>· </span></span><span>Increase project visibility through engagement in value chain and market systems development;</span></p><br><p><span><span>· </span></span><span>Promote cross-learning through networks; participate in networking meetings and guide members toward mutually beneficial livelihood improvements;</span></p><br><p><span><span>· </span></span><span>Represent the project in forums, workshops, and conferences; meet regularly with like-minded bodies to strategize effective Market Systems Development;</span></p><br><p><span><span>· </span></span><span>Strengthen platforms for prioritized on‑farm, off‑farm, and non‑farm value chains;</span></p><br><p><span><span>· </span></span><span>Identify advocacy issues affecting smallholders and mobilize stakeholders to influence policies, remove barriers, and expand access to markets;</span></p><br><p><span><span>· </span></span><span>Lead mapping/selection/engagement/coordination of private sector actors.</span></p><br><p><span>4. </span><span>Acquisition of grants and resources:</span></p><br><p><span><span>· </span></span><span>Identify challenges/opportunities within project areas and formulate concepts/proposals for donors;</span></p><br><p><span><span>· </span></span><span>Participate in concept note/proposal development for livelihoods/resilience;</span></p><br><p><span><span>· </span></span><span>Generate quality data and evidence to support proposals and showcase impacts;</span></p><br><p><span><span>· </span></span><span>Build/strengthen relationships with private sector actors and donors to explore funding;</span></p><br><p><span><span>· </span></span><span>Leverage ground evidence to attract additional financing for market systems interventions.</span></p><br><p><span>Perform other duties as required</span></p><br><p><span><b><u><span>KNOWLEDGE, SKILLS AND ABILITIES:</span></u></b></span></p><br><p><span>· </span><span>Master’s degree in Agribusiness, Rural Development, Entrepreneurship, Business Administration, Social Sciences, or any other related field.</span></p><br><p><span>· </span><span>A Bachelor’s degree with at least 7 years of relevant experience may be considered in place of a Master’s.</span></p><br><p><span>· </span><span>At least 5 years of relevant work experience in designing and implementing economic development/Market System development projects in the Private sector, Public or Non-Government Organizations.</span></p><br><p><span>· </span><span>Must have an awareness of key market system-related project models and approaches such as inclusive Market Systems Development, Local Value Chain Development (LVCD), Business Facilitation, (BF), Saving Groups, Microfinance, Climate Smart Agriculture (CSA), Nutrition-Sensitive Agriculture (NSA), Farmer Managed Natural Resources (FMNR), Citizen Voice and Action (CVA), Cash/Food Programming, and CBDRM.</span></p><br><p><span>· </span><span>Experience working with government institutions, NGOs, and international development agencies.</span></p><br><p><span>· </span><span>Sound knowledge of the Iraq Resilience and Livelihood programming context</span></p><br><p><span>· </span><span>Demonstrated ability to work in Resilience and Livelihood programs across Iraq</span></p><br><p><span>· </span><span>Strong project management skills</span></p><br><p><span>· </span><span>Strong capacity building skills</span></p><br><p><span>· </span><span>Good interpersonal skills</span></p><br><p><span>· </span><span>Ability to work with minimal supervision</span></p><br><p><span>· </span><span>Fluency in Arabic (spoken and written).</span></p><br><p><span>· </span><span>Proficiency in English (spoken and written).</span></p><br><p><span>· </span><span>Capacity to carry training materials and equipment as needed.</span></p><br><p><span>· </span><span>No specific physical limitations, but reasonable accommodations will be made for qualified individuals with disabilities.</span></p><br><p><span>· </span><span>Experience in designing and delivering Training of Trainers (ToT) programs.</span></p><br><p><span>· </span><span>Familiarity with climate-smart agriculture, sustainable land management, and water conservation techniques.</span></p><br><p><span>· </span><span>Strong facilitation, coaching, and mentoring skills.</span></p><br><p><span>· </span><span>Knowledge of local agricultural systems, market dynamics, and value chains in Iraq.</span></p><br><p><span>· </span><span>Experience with donor-funded projects, particularly those funded by UN agencies or international NGOs.</span></p><br><p><span><b><u><span>WORK ENVIRONMENT:</span></u></b></span></p><br><p><span>· </span><span>The position is based in Ninewa-Mosul.</span></p><br><p><span>· </span><span>Willingness to travel frequently within Ninewa Governorate, including rural and field locations. (Up to 80% of the time)</span></p><br><p><span>· </span><span>Ability to work in a multicultural and occasionally high-pressure environment.</span></p><br><p><span>· </span><span>Flexibility to adapt to changing project needs and field conditions.</span></p><br><p><span>· </span><span>Ability to conduct field visits in rural/agricultural settings, which may involve walking on uneven terrain and exposure to outdoor conditions.</span></p><br><p><u>Applicant Types Accepted:</u></p><br>Local Applicants Only </div>
Teebat Karbala
Iraq - Karbala
<p>Job Specification
• Act as the primary liaison and first point of contact for ATC, RFF, Ground Handling Agents, Airlines, Engineering, and external stakeholders on all airside operational matters during the shift, escalating to the Head of Airside Operations where required.
• Ensure strict enforcement of Airside Driving Regulations (ADR), Apron Discipline, and all active Airside Driving Permits (ADP) and Airside Vehicle Permits (AVP) throughout the shift; direct shift inspectors to act on violations and authorize the issuance of Non-Compliance Notices (NCN).
• Coordinate and direct Wildlife Hazard Management activities during the shift, ensuring that wildlife observations are reported, logged, and acted upon in accordance with the Wildlife Hazard Management Plan, and that the runway and movement area remain safe for operations.
• Oversee apron safety and operational discipline across all apron zones, including monitoring of ground handling activities, FOD prevention, fuel safety compliance, and resolution of apron.
• Authorize and oversee emergency and contingency responses for airside-specific incidents during the shift — including runway/taxiway incursions, ground handling accidents, FOD alerts, fuel spills, airside vehicle accidents, and wildlife strikes — in accordance with the Airport Emergency Plan (AEP) and Airside Operations contingency procedures.
• Complete, review, and submit comprehensive shift log reports capturing all significant events, incidents, operational decisions taken, and handover notes for each shift, ensuring accurate and auditable records for the Head of Airside Operations.
• Conduct or delegate shift airside inspections of the movement area, apron, perimeter roads, and active worksites, ensuring compliance with ICAO Annex 14 standards, aerodrome certification requirements, and airport operational procedures.
• Represent Airside Operations in real-time coordination calls, Airside Operations Room meetings, and pre/post-flight briefings during the shift as required.
Human and Technical Resources
• Direct and coordinate the full complement of Airside Operations shift staff across all sections for the duration of the shift, ensuring appropriate task allocation, coverage of all operational zones, and staff welfare.
• Utilize the available management systems, stand planning tools, NOTAM databases, radio communication systems, and CCTV/surveillance platforms to maintain real-time situational awareness and operational control throughout the shift.
• Ensure all shift operational vehicles and equipment are serviceable and deployed effectively; report unserviceable assets to the Head of Airside Operations and Engineering for immediate action.
Planning and Programme
• Review and brief all shift staff on the daily flight programme, scheduled airside works, active NOTAMs, planned closures, and any regulatory or safety advisories at shift commencement.
• Contribute shift-level observations and operational data to the continuous improvement of Airside Operations procedures, SOPs, and contingency plans by providing structured feedback to the Head of Airside Operations.
Core Operational Activities
• Execute structured shift start and shift end handovers, ensuring all active permits, incidents, NOTAMs, ongoing works, and outstanding actions are clearly communicated and transferred to the incoming duty manager.
• Authorize real-time operational decisions including temporary runway/taxiway restrictions, emergency equipment pre-positioning, and suspension of airside work activities when safety is at risk.
• Coordinate the activation and stand-down of airside emergency responses for airside-specific incidents, ensuring all relevant parties (ATC, RFF, Ground Handlers, Engineering, airside operations team) are notified and deployed in accordance with the AEP.
• Monitor and enforce FOD (Foreign Object Debris/Damage) prevention programmes across all apron and movement area zones, directing FOD inspections and ensuring immediate clearance of any identified debris.
Human Resources Management
• Provide direct line management, mentoring, and performance evaluation for all operational shift subordinates in alignment with the airport HR and competency framework.
• Manage leave planning, duty rosters, and workforce scheduling to ensure continuous, uninterrupted operational coverage of all shift functions.
• Identify training and career development opportunities for Operations Section staff and foster a safety-first, accountability-driven team culture.</p><p>Education
• Bachelor's Degree, (Preferably in Aviation Management, Airport Operations, Aeronautical Science) Engineering, or a related discipline from a recognized institution.
• A post-graduate qualification or diploma in Aviation/Airport Management is an added advantage)
Experience
• Minimum 6 years of progressive experience in airport airside operations, of which at least 2 years must be in a supervisory or senior Operational role with demonstrated shift management responsibility.
• Proven experience in apron management, movement area operations, airside safety enforcement, and emergency/contingency coordination.
• Experience across multiple Airside Operational functions is highly desirable.
Computer Skills
• Professional knowledge of Microsoft Suite (especially Word, PowerPoint and Excel) (Essential)
• Demonstrated competency with various Airport Operations Management Systems (AODB, FIDS, stand planning tools), NOTAM databases, radio communication systems, and airside surveillance/CCTV platforms.
Language Skills
• English: solid written and spoken proficiency (Essential). English Language Proficiency - Minimum ICAO Level 4 or equivalent
• Arabic: working proficiency (Desirable).
Training Requirements
• ICAO Annex 14 – Aerodromes (Essential).
• ICAO Safety Management System (SMS) – ICAO-recognized institute (Essential).
• Coordination of Emergency Response (Aerodrome Emergency Planning) (Essential).
• Airside Driving Permit / Airside Driving Assessor certification (Highly Desirable).
• Aerodrome Wildlife Hazard Management (Highly Desirable).
• FOD Prevention Programme certification (Highly Desirable).
• First Aid / Basic Life Support (Desirable).</p>
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview ***This position will be physically located in Iraq in support of LOGCAP.*** Under the supervision of the Fire Chief, the Deputy Fire Chief responsible for Fire Station daily operations to ensure personnel are well-trained and capable to perform their duties effectively and on short notice. Select and guide firefighters to perform as expected when called upon and will continually assess their readiness and performance. This assessment will maintain daily awareness of fire inspections, fire services, inspection and testing of fire protection and alarm systems, firefighter training, and fire drills. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Manage installation FES to include maintaining operating instructions, Master Plan, Standards of Coverage, manpower, equipment and supplies. + Develop and implement plans to cover for reduced operational capabilities; response, staffing, pollution prevention, safety of personnel, operational risk + Manage compliance self-inspection program IAW Army Installation Command checklist ensuring requirements contained in Amy Regulation 420-1. + Performance Work Statement, DoDI 6055.6 are continually maintained. + Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommend and administer policies and procedures; oversee and participate in the development of new fire ordinances. + Provide 24/7 FES to the installation. Services include on-scene incident management, aircraft rescue and firefighting, structural firefighting, response to hazardous materials, technical rescue to include auto extrication and confined space rescue and emergency medical services support. + Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within company policy, appropriate service and staffing levels. + Plan, direct, coordinate, and review the work plan for fire service staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures. + Meet with staff to identify and resolve problems. + Select, train, motivate, and evaluate fire service personnel. + Provide or coordinate staff training. + Work with employees to correct deficiencies. + Implement discipline and termination procedures. + Ensure that equipment, safety clothing, apparatus, and supplies are specified, purchased, received, distributed in an effective and consistent + Performs Job Duties as assigned. Qualifications + Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. + An Associate’s or higher degree in fire technology (Preferred) + Must be a U.S Citizen + Active or ability to obtain a Secret Clearance + Must be CAC eligible and/or able to obtain a Common Access Card (CAC) + Licenses/Certifications: + Fire Officer IV, Fire Instructor II, Fire Instructor III, Fire Inspector II; HAZMAT Incident Commander, Airport Fire Fighter certifications required + Must meet training and certification requirements outlined in DOD 6055.06 + Required to have IFSAC or ProBoard certification + Experience: + Ten years fire protection experience + Five years supervisory experience in related position + Supervisory/ Budget Responsibilities: + Review programs of the Assistant Fire Chief of Operations/Training. Respond and direct F&ES personnel at emergencies. + Manages large department with multiple fire stations geographically dispersed and large number of personnel. + Manages significant annual budget and also vehicle replacement programming and facility improvement planning. + Skills: + Must have experience directing firefighting operations to include fighting aircraft and structural fires, performing rescue services, and responding to hazardous + materials incidents, medical emergencies, and confined space rescues. + Knowledge of the chemistry of fire, preventive maintenance and operations of firefighting and rescue equipment, physical and chemical properties of combustible materials and building structures and their component systems. + Experienced in managing fire prevention and protection plans and programs. + Previous knowledge to act for the Fire Chief during his absence. + Assumes complete charge of operations in absence of Fire Chief at crashes, fires, emergency situations, and at other times. + Directs activities and personnel, transmitting instructions to Assistant Chiefs on the scene or other personnel as to the procedures to be followed contingent on complexity of the incident type. + Must also have experience at management of self-inspection and compliance measurement programs + Working Conditions: + Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. Work is performed in a standard office with frequent travel to various locations to attend meetings and/or perform Department activities in responding to emergency scenes, disasters, or critical incidents; the employee occasionally works near moving mechanical parts; occasionally exposed to outside weather conditions and wet and/or humid conditions; occasionally works in high, precarious places; occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme heat, risk of electrical shock, risk of radiation, and vibration; the noise level in the work environment is usually moderate; however, the noise level is occasionally very loud due to sirens, etc., wear protective apparel including goggles, face protector, aprons, safety shoes, and self-contained breathing apparatus; incumbents may be required to work extended hours including evenings and weekends. + Physical Requirements: + Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. + Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. + Employee use of personal protective equipment (PPE) is required for some situations. + PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
KBR Inc.
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>SAP Operations Manager-Onsite<br><br><p><b>SAP Operations Manager: </b><i>Majnoon Oil Field, Iraq | IM / IT Operations</i></p><br><br><p><b>Role Title: </b>SAP Operations Manager</p><br><br><p><b>Location: </b>Majnoon Oil Field, Iraq</p><br><br><p><b>Function: </b>IM / IT Operations</p><br><br><p><b>Role Type: </b>Site-based operational leadership</p><br><br><p><b>Reports To: </b>IM & IT Leadership</p><br><br><p><b>Team Scope: </b>Small site-based SAP support team</p><br><br><p><b>Preferred Profile: </b>Iraqi national; fluent English and Arabic preferred</p><br><br><p><b>Additional Language: </b>Chinese advantageous</p><br><br>Preface<p>We are seeking an experienced SAP Operations Manager to lead a small SAP team at the Majnoon Oil Field and ensure reliable, controlled, and business-aligned SAP operations. The role is critical to maintaining operational continuity across procurement, inventory, maintenance, finance, compliance, reporting, and wider field execution activities.</p><br><br><p>SAP is a core business platform for Majnoon. It enables structured procurement, material availability, maintenance execution, financial control, approvals, compliance visibility, and management reporting. The SAP Operations Manager will ensure that SAP remains stable, usable, properly governed, and aligned with practical oil and gas workflows.</p><br><br>Professional Summary<p>The ideal candidate will have more than 10 years of SAP experience, strong site-facing operational discipline, and proven ability to lead a compact support team in a complex industrial environment. The individual must be able to manage incidents, prioritize business-critical issues, coordinate with corporate SAP and vendor teams, improve user adoption, and maintain strong governance over access, licensing, data quality, and process compliance.</p><br><br>Core Competencies<ul><li>SAP operations leadership across SAP ECC and/or S/4HANA environments.</li><li>Strong practical understanding of SAP MM, SAP PM, and SAP FI/CO processes.</li><li>Oil and gas field process understanding, including maintenance, procurement, materials, cost control, approval of workflows, and operational reporting.</li><li>Team leadership, work prioritization, coaching, knowledge transfer, and performance management.</li><li>Incident, problem, change, access, licence, and escalation management within an ITIL-aligned support model.</li><li>Data integrity, master data governance, compliance with evidence, and audit readiness.</li><li>Clear communication with operations, maintenance, procurement, finance, compliance, IT, vendors, and client stakeholders.</li></ul>Key Responsibilities<ul><li>Manage day-to-day SAP operations for site-based oil and gas activities, ensuring system availability, stable support, and timely issue resolution.</li><li>Lead the SAP team, allocate work, manage priorities, monitor performance, coach team members, and ensure appropriate support coverage.</li><li>Act as the primary site interface between SAP users, IM / IT leadership, corporate SAP support, vendors, and business process owners.</li><li>Ensure SAP issues are logged, prioritized, investigated, escalated, and closed in line with agreed service levels and operational impact.</li><li>Support SAP user access management, role changes, approval evidence, licence oversight, and segregation of duties considerations.</li><li>Coordinate SAP process alignment with field workflows, reducing workarounds, duplicate data entry, manual reconciliation, and recurring user errors.</li><li>Support onboarding and training for new SAP users, approvers, planners, warehouse teams, finance users, and operational stakeholders.</li><li>Prepare concise leadership reporting covering SAP performance, critical issues, blockers, risks, recurring problems, and improvement actions.</li><li>Maintain and improve SAP operational procedures, support guides, escalation routes, user instructions, and knowledge transfer materials.</li><li>Support integration of SAP with relevant site systems, reporting tools, interfaces, and third-party applications where required.</li></ul>SAP Module and Process Coverage<p><b>Confirmed Core Module Focus</b></p><br><br><p>The current SAP Operations Manager role profile references SAP ECC / S/4HANA operations and the core modules SAP MM, SAP PM, and SAP FI/CO. These are therefore treated as the core module requirements for enhanced specification.</p><br><br>SAP MM - Materials Management<ul><li>Procurement, purchase requisitions, purchase orders, goods receipt, vendor coordination, inventory visibility, warehouse support, and material master data.</li><li>Operational relevance: supports spares availability, field procurement, stock control, materials traceability, and avoidance of operational delays.</li></ul>SAP PM - Plant Maintenance<ul><li>Maintenance notifications, work orders, equipment structures, functional locations, asset history, maintenance planning, and execution support.</li><li>Operational relevance: supports asset reliability, corrective maintenance, planned maintenance, equipment availability, and operational continuity.</li></ul>SAP FI/CO - Finance and Controlling<ul><li>Cost centers, internal orders, financial postings, cost capture, approvals, cost reporting, and compliance with finance and control requirements.</li><li>Operational relevance: enables transparent cost control, expenditure governance, budget alignment, and reliable financial reporting for operations.</li></ul>Related SAP and Integration Areas - Where Applicable<ul><li>SAP PS or project controls integration for WBS structures, commitments, project cost visibility, and finance/procurement alignment.</li><li>SAP HCM, time-writing, or workforce charging interfaces where locally used for labour capture, working time approval, or cost recovery.</li><li>SAP Basis, security, authorization, licensing, transport, monitoring, and technical escalation coordination.</li><li>SAP reporting, data extracts, interfaces, dashboards, and integration points used to improve operational visibility and reduce manual reconciliation.</li></ul>Required Experience<ul><li>Minimum 10 years of SAP experience, including operational support, functional support, SAP service delivery, or SAP team leadership responsibility.</li><li>Experience supporting SAP in oil and gas, energy, engineering, construction, utilities, industrial operations, or comparable large-scale operational environments.</li><li>Proven leadership of small technical or functional teams, including workload planning, performance monitoring, coaching, and service prioritization.</li><li>Strong experience with SAP incident management, problem management, access support, change coordination, escalation management, and service reporting.</li><li>Ability to convert user issues and operational pain points into clear SAP support actions, escalation packs, process improvements, or training interventions.</li><li>Experience working with Finance, Procurement, Supply Chain, Warehouse, Maintenance, Operations, Project Controls, HR/time-writing, Compliance, and IT stakeholders.</li></ul>Technical Skills<ul><li>SAP ECC and/or SAP S/4HANA operations experience.</li><li>Working knowledge of SAP MM, PM, and FI/CO modules and their operational dependencies.</li><li>Awareness of SAP Basis, authorizations, roles, user access, licence administration, interfaces, monitoring, and transport coordination.</li><li>Understanding of SAP HANA and/or Oracle database concepts, performance monitoring, reporting extracts, and basic troubleshooting.</li><li>General IT infrastructure, endpoint, network, and service management awareness sufficient to coordinate cross-IT issue resolution.</li><li>Strong MS Office and reporting capability, including issue trackers, service dashboards, action logs, operational reports, and leadership summaries.</li></ul>Certifications<ul><li>SAP Certified Application Associate in a relevant module such as MM, PM, FI/CO, S/4HANA, or SAP business process integration preferred.</li><li>ITIL Foundation or equivalent service management certification advantageous.</li><li>Oil and gas safety, site induction, or industrial operations safety training preferred.</li><li>Project management or team leadership certification is advantageous where the candidate has broader service improvement responsibilities.</li></ul>Languages<ul><li>English: fluent business and technical communication required.</li><li>Arabic: native or fluent capability preferred.</li><li>Chinese: Advantageous</li></ul>KPIs and Success Measures<ul><li>Maintain SAP system availability in line with agreed operational service levels, with target uptime of 99.9 percent where technically achievable.</li><li>Ensure critical SAP incidents are acknowledged, prioritized, escalated, and progressed within agreed SLA targets.</li><li>Maintain controlled user access, approval evidence, licence oversight, and compliance readiness.</li><li>Deliver monthly SAP operations reporting covering performance, risks, blockers, open actions, recurring issues, and improvement progress.</li><li>Improve SAP team capability through documented procedures, coaching, cross-training, and knowledge transfer.</li><li>Reduce repeat issues, avoidable workarounds, data quality defects, and manual reconciliation activities through targeted improvement actions.</li></ul>Reporting Structure<ul><li>Reports directly to the Site IT Manager / IM & IT leadership.</li><li>Works closely with Operations and Maintenance stakeholders to ensure SAP supports practical field execution requirements.</li><li>Coordinates with Corporate SAP functional and technical teams for escalations, enhancements, access issues, system updates, and specialist support.</li><li>Collaborates with Finance, Procurement, Supply Chain, Compliance, Project Controls, HR/time-writing, vendors, and external support providers as required.</li></ul>Preferred Candidate Profile<p>The preferred candidate will combine SAP functional awareness, disciplined service management, and practical oilfield delivery experience. They should be comfortable working directly with users, challenging poor data or weak process discipline, supporting operational priorities, and communicating clearly with leadership. The candidate should be capable of stabilizing daily SAP operations while strengthening local capability, improving documentation, and reducing dependency on informal support arrangements.</p><br><br><br><br><br> </div>