Embedded Systems Engineer Jobs in Iraq

<p><h4>Belong, connect, grow, with KBR!</h4> <p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p> <p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p> <h4>Role: Information Management (IM) Head</h4> <p><strong>Rotation:</strong> 28/28</p> <h4>Key responsibilities</h4> <p>The Information Management (IM) Head is responsible for assisting the IM Manager in leading the delivery, governance, and continuous improvement of information management services supporting business operations. This includes but is not limited to:</p> <ul> <li>Lead, manage, and develop the DMG team to ensure effective delivery of information management and IT services.</li> <li>Set team objectives, priorities, and performance expectations aligned with business goals.</li> <li>Monitor workload distribution, resource allocation, and service delivery performance.</li> <li>Provide coaching, mentoring, and professional development opportunities for team members.</li> <li>Conduct performance reviews and support talent development initiatives.</li> <li>Coordinate with business stakeholders and IT service providers to address operational and strategic requirements.</li> <li>Develop and implement information management strategies, standards, and processes.</li> <li>Ensure data integrity, quality, security, and accessibility across the organization.</li> <li>Maintain compliance with corporate, regulatory, and information governance requirements.</li> <li>Support data retention, classification, and records management policies.</li> <li>Lead the delivery and support of IM services to business users.</li> <li>Ensure service levels meet agreed business requirements and performance targets.</li> <li>Act as the escalation point for critical IM issues.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in related discipline.</li> <li>Significant experience in information management, operations, infrastructure support.</li> </ul> <h4>Experience</h4> <p>10+ years in similar position</p> <h4>Technical skills</h4> <ul> <li>Project Information Systems (PIM, EDMS, Data Warehousing)</li> <li>Digital Delivery Platforms (2D/3D CAD, BIM, Collaboration Tools)</li> <li>Cloud Platforms (Azure, AWS, Google Cloud)</li> <li>Cybersecurity & Compliance (CUI, ISO 19650)</li> <li>Process Optimization & Change Management</li> <li>Advanced Excel, Power BI, and Reporting Tools</li> <li>IT Infrastructure & Networking (basic understanding)</li> <li>SCADA & Industrial Automation Systems (for oil & gas projects)</li> <li>Project Management Software (MS Project, Primavera, Jira)</li> </ul></p><p></p>

<h2>Mechanical Maintenance Manager</h2><p><strong>Location:</strong> Iraq<br><strong>Industry:</strong> Food Manufacturing – New Pasta Production Plant<br><strong>Department:</strong> Engineering & Maintenance<br><strong>Reports To:</strong> Plant Manager</p><h3>Job Purpose</h3><p>The Mechanical Maintenance Manager is responsible for leading all mechanical maintenance activities to ensure maximum equipment reliability, operational efficiency, and production continuity. The role oversees preventive, predictive, and corrective maintenance programs while supporting the successful commissioning and operation of a new pasta manufacturing facility.</p><h3>Key Responsibilities</h3><ul><li><p>Develop, implement, and continuously improve preventive, predictive, and corrective maintenance programs for all mechanical equipment.</p></li><li><p>Lead, supervise, and develop the mechanical maintenance team to achieve high performance and technical excellence.</p></li><li><p>Support the installation, commissioning, and start-up of new production lines and utility systems.</p></li><li><p>Ensure maximum equipment availability and minimize production downtime.</p></li><li><p>Investigate equipment failures using Root Cause Analysis (RCA) and implement permanent corrective actions.</p></li><li><p>Prepare annual maintenance plans, budgets, and spare parts strategies.</p></li><li><p>Implement and maintain a Computerized Maintenance Management System &#40;CMMS&#41;, where applicable.</p></li><li><p>Coordinate closely with Production, Quality, Utilities, and Warehouse departments to ensure smooth plant operations.</p></li><li><p>Manage critical spare parts inventory and optimize maintenance costs.</p></li><li><p>Supervise contractors, equipment suppliers, and external service providers.</p></li><li><p>Ensure compliance with health, safety, environmental, and food safety standards.</p></li><li><p>Monitor and report key maintenance performance indicators, including:</p><ul><li><p>Equipment Availability</p></li><li><p>Downtime</p></li><li><p>Mean Time to Repair (MTTR)</p></li><li><p>Mean Time Between Failures (MTBF)</p></li><li><p>Maintenance Cost Performance</p></li></ul></li><li><p>Drive continuous improvement initiatives to increase equipment efficiency and reliability.</p></li><li><p>Ensure all maintenance documentation, SOPs, and technical records are accurate and up to date.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Qualifications</h3><ul><li><p>Bachelor's degree in Mechanical Engineering or a related discipline.</p></li><li><p>Minimum of 8–10 years of experience in mechanical maintenance within a manufacturing environment.</p></li><li><p>At least 3–5 years of experience in a maintenance leadership or managerial role.</p></li><li><p>Previous experience in food manufacturing is highly preferred, particularly in pasta, flour milling, bakery, or similar processing industries.</p></li></ul><h3>Preferred Experience</h3><ul><li><p>Hands-on experience with <strong>Anselmo</strong> pasta production lines is highly preferred.</p></li><li><p>Experience with Italian pasta processing equipment manufacturers such as Pavan, Fava, Braibanti, or equivalent is an advantage.</p></li><li><p>Strong knowledge of pasta processing equipment including mixers, presses, dryers, conveyors, packaging machines, and related auxiliary systems.</p></li><li><p>Experience in the commissioning and start-up of new manufacturing facilities is highly desirable.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><b><span><span><span>T</span></span></span></b><span><span><span>o Extend after sales support of clinical products, exhibit product expertise during customer support and clinical training. Provide applications production support by simulating a fast-paced environment.</span></span></span></p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><ul> <li><span><span><span><span><span>Provide input into the preparation and consolidation of the department’s budget, monitor financial performance during the year and identify areas of unsatisfactory performance (if any), and recommend mitigating actions.</span></span></span></span></span></li> <li><span><span><span><span><span>Implement project management, initial setup &amp; templates configuration, user training, and setting up numerous interfaces leading to Go-Live.</span></span></span></span></span></li> <li><span><span><span><span><span>Provide technical support to primarily the clinical staff (physicians, Nurses and Allied Health) in the use of the Clinical program.</span></span></span></span></span></li> <li><span><span><span><span><span>Train and assist with technology related initiatives for primarily the clinical team.</span></span></span></span></span></li> <li><span><span><span><span><span>Act as a liaison between the end user, Technology team and outside vendors.</span></span></span></span></span></li> <li><span><span><span><span>Act as a Subject Matter Expert (SME) for the Clinical system of choice.</span></span></span></span></li> </ul> <br><br><u><b>Job Responsibilities 2</b></u> <br><ul> <li><span><span><span><span>Where applicable apply international quality and accreditation standards for testing and validation of clinical and allied health programs.</span></span></span></span></li> <li><span><span><span><span><span>Contribute to the development and execution of the department’s short to mid-term plans to ensure alignment with the division’s strategic priorities and contribute to the development of annual business plans for the assigned areas of responsibility to support the achievement of financial objectives.</span></span></span></span></span></li> <li><span><span><span><span><span>Monitor, control and report key performance indicators related to the department, to track performance and recommend corrective actions.</span></span></span></span></span></li> </ul> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>• Strong Knowledge of the IT industry </p><br> <p>• Direct experience managing different modules in the healthcare systems.</p><br> <p>• Knowledge of clinical Applications and communication technology.</p><br> <p>• Experience in system architecture may be advantageous.</p><br> <p>• Excellent technical, analytical, and project management skills.</p><br> <p>• Strong communication and interpersonal skills.</p><br> <p>• Good leadership and motivational skills.</p><br> <p>• Experience in modelling and graphic representations.</p><br> <p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p><span><span><span>Minimum 8 years of experience (required)</span></span></span></p><br> <p><span><span><span>Minimum 4 years in GCC (preferred)</span></span></span></p><br> <br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Build High-Performing Teams<br>Agility<br>Provide Direction<br>Data Management and Analytics L3<br>Healthcare Data Security Frameworks L3<br>Ad Hoc Reporting L3<br>Health Information Systems Integration L3<br>Digital Strategy Management L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Information Technology<br><br><br><br> </div>

<p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions. Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency Collaborate with other departments to ensure seamless coordination and exceptional guest experiences Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li><li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li><li>Strong people management and team development skills with a commitment to supporting staff growth</li><li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li><li>Proficiency in front office management systems and hotel software platforms</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li><li>Problem-solving abilities and sound judgment in handling complex situations</li><li>Budget management and financial acumen with experience in cost control</li><li>Leadership qualities with the ability to motivate and inspire teams</li><li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li><li>Analytical mindset with the ability to interpret data and make informed decisions</li><li>Customer-focused approach with a genuine passion for hospitality</li><li>Ability to work independently and collaboratively within a team environment</li></ul>

<p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions.</p><p>Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth</p><p>Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections</p><p>Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services</p><p>Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution</p><p>Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy</p><p>Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth</p><p>Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality</p><p>Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency</p><p>Collaborate with other departments to ensure seamless coordination and exceptional guest experiences</p><p>Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty</p><p>Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li><li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li><li>Strong people management and team development skills with a commitment to supporting staff growth</li><li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li><li>Proficiency in front office management systems and hotel software platforms</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li><li>Problem-solving abilities and sound judgment in handling complex situations</li><li>Budget management and financial acumen with experience in cost control</li><li>Leadership qualities with the ability to motivate and inspire teams</li><li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li><li>Analytical mindset with the ability to interpret data and make informed decisions</li><li>Customer-focused approach with a genuine passion for hospitality</li><li>Ability to work independently and collaboratively within a team environment</li></ul>

<p><h4>Job description</h4> <p>The superintendent is responsible for leading, coordinating, and supervising all site construction activities across oil & gas and water infrastructure projects within the Majnoon oil field. This role ensures safe execution, compliance with project specifications, alignment with KBR standards, and delivery of work packages on schedule. The superintendent acts as the primary interface between field crews, subcontractors, and project management, ensuring operational discipline and high-quality workmanship.</p> <h4>Accountability / expectations</h4> <ul> <li>Direct and supervise daily construction activities for oil & gas facilities, pipelines, water treatment systems, and associated civil works.</li> <li>Manage multi-disciplinary site teams including civil, mechanical, piping, electrical, and water project crews.</li> <li>Coordinate work fronts, manpower allocation, equipment usage, and material availability to maintain progress.</li> <li>Ensure all work is executed in accordance with IFC drawings, project specifications, and KBR procedures.</li> <li>Enforce KBR HSSE policies and site safety rules, lead by example in promoting a strong safety culture.</li> <li>Conduct site inspections, and hazard identification activities.</li> <li>Ensure all permits to work (PTW) are properly issued, controlled, and closed.</li> <li>Support incident investigations and implement corrective actions.</li> <li>Monitor construction quality and ensure compliance with project standards and client requirements.</li> <li>Review and interpret drawings, method statements, and technical documents.</li> <li>Raise and resolve technical queries (TQs) with engineering teams when required.</li> <li>Ensure proper documentation of inspections, test records, and completion certificates.</li> <li>Track daily progress, productivity, and resource utilization; report deviations promptly.</li> <li>Prepare daily/weekly site reports, progress updates, and look-ahead plans.</li> <li>Coordinate with planning and project controls to maintain accurate schedules and forecasts.</li> <li>Oversee subcontractor performance, ensuring adherence to scope, quality, and safety requirements.</li> <li>Validate subcontractor work completion for invoicing and progress measurement.</li> <li>Resolve site-level conflicts and interface issues between contractors and disciplines.</li> <li>Ensure timely availability of materials, tools, and equipment at work fronts.</li> <li>Coordinate with warehouse, procurement, and logistics teams for site needs.</li> <li>Supervise construction of water treatment units, pumping stations, pipelines, and utility networks.</li> <li>Ensure compliance with water project standards, environmental requirements, and testing protocols.</li> <li>Oversee hydrotesting, flushing, commissioning support, and handover documentation.</li> </ul> <h4>Education</h4> <p>Bachelor’s degree or diploma in engineering (civil, mechanical, or related field).</p> <h4>Experience</h4> <ul> <li>10+ years experience in oil & gas construction, experience in water infrastructure projects.</li> <li>Strong knowledge of HSSE systems, PTW, SIMOPS, and field execution in live oilfield environments.</li> <li>Proven leadership experience managing large site teams and subcontractors.</li> <li>Ability to read and interpret engineering drawings and technical documents.</li> </ul></p><p></p>

<p>&nbsp;Purpose : </p><ul><li><p><em>To contribute in implementation of the HR operational and HR employee engagement activities in the region. Support the employee life cycle management process and initiatives.&nbsp;</em>&nbsp;</p></li><li><p><em>Offer operational support to the HR Regional Head of the given region in design, development and institutionalization of new HR initiatives / plans and ensure smooth roll-out within budgeted costs and agreed timeline to a healthy work environment.</em>&nbsp;</p></li></ul><br><p><strong>Job Profile </strong></p><p><strong>HR Operations Implementation & Employee Life Cycle Management:</strong>&nbsp;</p><ul><li><p>Support in planning and implementation of key HR initiatives to help the organization become an Employer of Choice.&nbsp;&nbsp;</p></li></ul><ul><li><p>Ensure adherence to all timelines and TAT for Employee Life Cycle – Onboarding & Off Boarding&nbsp;&nbsp;</p></li></ul><ul><li><p>Timely closure of procedures for separated employees&nbsp;&nbsp;</p></li></ul><ul><li><p>Work with Region HR to ensure employee data, engagement, processes, and procedures are adhered with compliance and updated per local regulations timely.&nbsp;&nbsp;</p></li></ul><ul><li><p>Work with Business / Function Heads in execution of HR business plan / engagement activities; embed change into day-to-day working practice and organization culture to build a performance-oriented organization.&nbsp;</p></li></ul><ul><li><p>Continuously supports review and improvement of the HR usage of the tools to reinforce organizational culture.&nbsp;</p></li></ul><ul><li><p>Monitor internal HR systems and databases, with timely submission of reports and analysis of data.&nbsp;&nbsp;</p></li></ul><ul><li><p>Supporting the design and execution of engagement & inclusion programs and initiatives of varying sizes and purposes;&nbsp;</p></li></ul><ul><li><p>Managing segment level budgets for events, partnering with local teams to creatively remain within the allocated budget;&nbsp;</p></li></ul><ul><li><p>Hands on HR partner to the internal communications team, representing the voice of engagement and inclusion.&nbsp;</p></li></ul><ul><li><p>Liaison for event stakeholders: HR leaders, Business leaders, internal and external vendors, and community partners&nbsp;</p></li></ul><ul><li><p>Supporting Employees with the awareness on wellness initiatives taken by VFS&nbsp;</p></li></ul><br><p><strong>Employee Engagement:</strong>&nbsp;</p><ul><li><p>Design, develop and implement programs to continuously engage and motivate staff to achieve superior results in conjunction with the Central Teams.&nbsp;&nbsp;&nbsp;</p></li></ul><ul><li><p>Execute HR Connect initiatives to ensure constant interactions with employees and their respective superiors.&nbsp;&nbsp;</p></li></ul><ul><li><p>Identify employee concerns / grievances / issues proactively, that may cause disruption in near future and initiate corrective actions.&nbsp;</p></li></ul><ul><li><p>Advice and assist Line Managers to implement the performance assessment program and in providing constructive employee feedback.&nbsp;&nbsp;</p></li></ul><ul><li><p>Assist implementation of Reward & Recognition programs and monitor progress / effectiveness of these initiatives with high attention to details on cost and budgets.&nbsp;&nbsp;</p></li></ul><br><p><strong>Organizational Development:</strong>&nbsp;</p><ul><li><p>Work with key stakeholders for implementation and roll-out of various organizational building initiatives.&nbsp;</p></li></ul><ul><li><p>Co-ordinate administration of the employee satisfaction survey and implementing of the recommendations emerging out of the exercise.&nbsp;&nbsp;</p></li></ul><ul><li><p>Monitor the progress of the employee satisfaction survey and trends.&nbsp;</p></li></ul><ul><li><p>Share innovative and technology driven HR solutions&nbsp;&nbsp;</p></li></ul><br><p><strong>Compliance:</strong>&nbsp;</p><ul><li><p>Ensure adherence to all applicable policies, procedures/ regulations and statutory requirements.&nbsp;&nbsp;</p></li></ul><ul><li><p>Ensure compliance to the all VFS Global HR Guidelines / standards set for the employees.&nbsp;</p></li></ul><ul><li><p>Ensure adherence to laid down processes.&nbsp;</p></li><li><p>Any work/assigned alotted apart from above as a special project.</p></li><li><p>Judicious use of natural resources&nbsp;</p></li><li><p>Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.&nbsp;</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor’s degree in human resources, Business Administration, Management, Psychology, or a related field.</p></li><li><p>Master's degree or professional HR certification is preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 5 to 7 years of progressive Human Resources experience, with at least 2 to 3 years in an HR Manager or HR Generalist leadership role.</p></li><li><p>Proven experience managing HR operations for a workforce of 100+ employees across multiple locations.</p></li><li><p>Experience in service sectors is an advantage.</p></li><li><p>Demonstrated experience in recruitment, employee relations, performance management, payroll administration, employee engagement, and workforce planning.</p></li></ul><br><p><strong>Knowledge & Skills</strong></p><ul><li><p>Strong knowledge of Iraqi Labor Law, employment regulations, social security requirements, work permit process and HR compliance practices.</p></li><li><p>Experience handling disciplinary actions, grievance management, conflict resolution, and employee relations matters.</p></li><li><p>Strong understanding of talent acquisition, onboarding, training and development, succession planning, and performance management systems.</p></li><li><p>Experience in developing and implementing HR policies, procedures, and organizational initiatives.</p></li><li><p>Proficiency in HRIS systems and Microsoft Office</p></li><li><p>Strong analytical, problem-solving, and decision-making skills.</p></li><li><p>Excellent organizational and project management capabilities.</p></li></ul><p><strong>Leadership Competencies</strong></p><ul><li><p>Proven ability to lead and support a workforce of over 100 employees while partnering with department heads and senior management.</p></li><li><p>Strong interpersonal and communication skills with the ability to build effective relationships across all organizational levels.</p></li><li><p>Ability to manage multiple priorities in a fast-paced and multicultural work environment.</p></li><li><p>High level of integrity, confidentiality, and professional ethics.</p></li></ul><p><strong>Language Requirements</strong></p><ul><li><p>Fluency in <strong>English and Arabic</strong> (written and spoken) is required.</p></li><li><p>Knowledge of Kurdish and Baghdad region is essential</p></li></ul>

<p>JOB PURPOSE</p><p><br></p><p>The Programme Director will lead, direct, and manage all aspects of World Vision Iraq’s program and operations in the Kurdistan Region of Iraq (KRI) and Government of Iraq (GOI). This includes ensuring a robust strategic alignment and seamless integration between resource acquisition, program quality, field operations, and organizational objectives. The Programme Director will also lead the design and implementation of WV Iraq’s nexus programming, integrating humanitarian, development, and peacebuilding efforts. In addition, he/she will drive innovative programming ideas to enhance WV Iraq's impact, focusing on partnerships with local, national, and international stakeholders. The ultimate goal is to achieve a significant, sustainable impact on child well-being, focusing on the most vulnerable children in the region.</p><p><br></p><p>KEY RESPONSIBILITES:</p><p><br></p><p>Strategic Leadership and Coordination</p><p><br></p><p>As a member of the Senior Leadership Team, contribute to the overall success of WV Iraq’s country strategy and business planning.</p><p>Identify strategically aligned programming opportunities within the national context and mandate, including accessing funding and partnering effectively with stakeholders.</p><p>Approve and ensure the implementation of Resource Development and Acquisition strategies and plans.</p><p>Forge strong relationships with peers in the WV partnership, advocating the position of WV Iraq, contributing to strategic meetings, and translating strategic insights into contextually appropriate approaches.</p><p>Promote strong and rigorous coordination and collaboration between field operations, grant acquisition, sector, and evaluation teams to ensure high-quality program implementation and field impact.</p><p>Ensure field needs, assessment and analysis data, local context, and internal and external funding and donor priorities are properly integrated into WV Iraq’s strategic planning.</p><p>Ensure that strategies are aligned with the priorities of World Vision International while also adapting to the Iraqi context.</p><p>Resource Mobilization and Donor Engagement</p><p><br></p><p>Lead the development of the Resource Development strategy, ensuring alignment with the organizational strategy and maximizing funding opportunities.</p><p>Establish and maintain strong relationships with institutional, private, and philanthropic donors to secure financial resources and long-term partnerships.</p><p>Work closely with the finance and program teams to ensure that funding needs are met and resources are effectively allocated to high-priority programs.</p><p>&nbsp;Oversee the development of high-quality proposals and reports that align with donor expectations and organizational goals.</p><p>&nbsp;Ensure that donor compliance and reporting standards are met, and that all funding is utilized efficiently.</p><p>&nbsp;Explore new opportunities for funding and partnerships, particularly in key sectors such as education, protection, and climate resilience.</p><p>Program Quality and Field Operations</p><p><br></p><p>&nbsp; Oversee the implementation of high-quality programs on the ground, ensuring that all operations are child-focused and aligned with the organization's mission.</p><p>Lead the integration of RLEAM (Rapid Learning and Evaluation Management) systems to digitally monitor and evaluate program performance in real time.</p><p>&nbsp; &nbsp;Ensure the implementation of robust systems for monitoring, evaluation, accountability, and learning (MEAL) across all programs.</p><p>&nbsp; Drive program quality by overseeing assessments, program design, and implementation, ensuring that programs meet internal and external standards.</p><p>&nbsp; Ensure effective and efficient program management, addressing operational challenges and optimizing the use of resources.</p><p>Ensure that operational and programmatic activities comply with World Vision’s policies, donor requirements, and regulatory standards.</p><p>Develop and implement systems that optimize operational efficiency and cost-effectiveness across all programs.</p><p>Innovative Programmes Initiation</p><p><br></p><p>KNOWLEDGE, SKILL AND EXPERIENCE:</p><p><br></p><p>Required Education, training, license, registration, and/or Certification:</p><p><br></p><p>Master’s degree in humanitarian aid, international development, economics, rural development, social sciences or related field.</p><p>Required Professional Experience:</p><p><br></p><p>Minimum of 6–7 years of experience in senior leadership roles, with previous experience serving at Director level or in a comparable senior management position, in humanitarian organizations.</p><p>Proven senior leadership experience across humanitarian and development programming, preferably in fragile, conflict-affected, or complex operating environments, with demonstrated ability to provide strategic direction and navigate changing contexts.</p><p>Demonstrated experience in programme management and programme quality, including oversight of complex, multi-sector portfolios and ensuring effective implementation, quality, accountability, compliance, and achievement of results.</p><p>Strong track record in resource mobilization and business development, including identifying funding opportunities, leading or contributing to high-value proposals, developing strategic partnerships, and securing and managing multi-million-dollar grants and funding portfolios.</p><p>Significant experience in donor and external engagement, with the ability to represent the organization effectively and build strong relationships with institutional donors, UN agencies, government authorities, international and national organizations, private sector actors, and other strategic partners.</p><p>Proven ability to lead, manage, and develop diverse and experienced teams, including senior managers and technical specialists, fostering collaboration, accountability, high performance, and an inclusive organizational culture.</p><p>Strong understanding of Humanitarian–Development–Peace (HDP) nexus programming, with experience integrating humanitarian response, resilience and development, peacebuilding, localization, and sustainability approaches.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h3>Position Title</h3><p>Production Manager</p><h3>Department</h3><p>Production</p><h3>Reports To</h3><p>Plant Manager / General Manager</p><h3>Position Summary</h3><p>The Production Manager is responsible for planning, organizing, directing, and controlling all manufacturing operations to ensure production targets are achieved safely, efficiently, and in compliance with the company's quality, food safety, and operational standards. The role focuses on maximizing productivity, minimizing downtime and waste, optimizing resource utilization, and driving continuous improvement across all production activities.</p><h3>Key Responsibilities</h3><ul><li><p>Plan, organize, and manage all daily production operations to ensure the achievement of production targets.</p></li><li><p>Develop and implement daily, weekly, and monthly production plans in coordination with Sales, Supply Chain, Warehouse, Maintenance, and Quality departments.</p></li><li><p>Ensure production schedules are executed on time while meeting quality, safety, and cost objectives.</p></li><li><p>Supervise all manufacturing and packaging operations across production lines.</p></li><li><p>Monitor production performance, analyze operational data, and implement corrective actions to improve efficiency.</p></li><li><p>Maximize Overall Equipment Effectiveness (OEE) through continuous monitoring and performance improvement initiatives.</p></li><li><p>Identify production bottlenecks and implement solutions to minimize downtime and increase productivity.</p></li><li><p>Coordinate closely with the Maintenance Department to ensure equipment reliability and preventive maintenance execution.</p></li><li><p>Ensure the availability of raw materials and packaging materials to support uninterrupted production.</p></li><li><p>Optimize labor utilization and production resources to maximize operational efficiency.</p></li><li><p>Monitor production costs and implement initiatives to reduce waste and improve cost efficiency.</p></li><li><p>Ensure compliance with Good Manufacturing Practices (GMP), HACCP, ISO 22000, and all food safety and quality standards.</p></li><li><p>Develop, review, and enforce Standard Operating Procedures (SOPs) and work instructions.</p></li><li><p>Lead continuous improvement initiatives using Lean Manufacturing and best manufacturing practices.</p></li><li><p>Analyze production issues using Root Cause Analysis (RCA) and implement Corrective and Preventive Actions (CAPA).</p></li><li><p>Prepare and present daily, weekly, and monthly production performance reports to senior management.</p></li><li><p>Manage production budgets and support cost-saving initiatives.</p></li><li><p>Lead the recruitment, training, coaching, and performance evaluation of production supervisors and operators.</p></li><li><p>Foster a culture of teamwork, accountability, operational excellence, and continuous improvement.</p></li><li><p>Ensure full compliance with Occupational Health &amp; Safety regulations and company policies.</p></li><li><p>Conduct regular production meetings to review performance, address operational challenges, and align production priorities.</p></li><li><p>Participate in the planning, installation, commissioning, and startup of new production lines and manufacturing equipment.</p></li><li><p>Support new product development, process validation, and production trials.</p></li><li><p>Collaborate effectively with cross-functional departments to ensure smooth plant operations.</p></li><li><p>Perform any additional duties assigned by senior management that are related to the role.</p></li></ul><p></p><p><strong>Requirements</strong></p><h1>Job Requirements</h1><h3>Education</h3><ul><li><p>Bachelor's degree in Mechanical Engineering, Industrial Engineering, Production Engineering, Food Engineering, Chemical Engineering, or a related field.</p></li><li><p>A Master's degree in Industrial Management, Operations Management, Business Administration (MBA), or a related discipline is an advantage.</p></li></ul><h3>Experience</h3><ul><li><p>Minimum of <strong>10 years</strong> of experience in a food and beverage manufacturing environment.</p></li><li><p>At least <strong>5 years</strong> of experience in a Production Manager or equivalent leadership role.</p></li><li><p>Proven experience in managing high-speed production and packaging lines.</p></li><li><p>Experience in the production of bottled water, carbonated soft drinks, juices, energy drinks, or dairy beverages is highly preferred.</p></li><li><p>Experience in leading large production teams and managing multi-shift operations.</p></li></ul><h3>Technical Skills</h3><ul><li><p>Strong knowledge of Production Planning and Scheduling.</p></li><li><p>Experience with Lean Manufacturing, Continuous Improvement, and Waste Reduction initiatives.</p></li><li><p>Knowledge of Overall Equipment Effectiveness (OEE) and production performance analysis.</p></li><li><p>Experience in Root Cause Analysis (RCA) and Corrective &amp; Preventive Actions (CAPA).</p></li><li><p>Familiarity with Total Productive Maintenance (TPM) principles.</p></li><li><p>Strong understanding of Good Manufacturing Practices (GMP).</p></li><li><p>Knowledge of HACCP and ISO 22000 Food Safety Management Systems.</p></li><li><p>Experience in production cost control and productivity improvement.</p></li><li><p>Ability to develop and implement Standard Operating Procedures (SOPs).</p></li><li><p>Proficiency in ERP systems (Odoo, SAP, Oracle, Microsoft Dynamics, or similar).</p></li><li><p>Advanced proficiency in Microsoft Office, particularly Microsoft Excel.</p></li></ul><h3>Leadership &amp; Management Skills</h3><ul><li><p>Strong leadership and team management capabilities.</p></li><li><p>Excellent planning, organizing, and decision-making skills.</p></li><li><p>Ability to manage multiple priorities in a fast-paced manufacturing environment.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to motivate, coach, and develop production teams.</p></li><li><p>Strong conflict resolution and performance management skills.</p></li><li><p>Results-oriented with a continuous improvement mindset.</p></li></ul><h3>Language Requirements</h3><ul><li><p>Fluent in Arabic.</p></li><li><p>Good command of English (spoken and written).</p></li></ul><h3>Computer Skills</h3><ul><li><p>Microsoft Office Suite (Advanced), especially Excel.</p></li><li><p>ERP Systems.</p></li><li><p>Power BI or other data visualization tools is an advantage.</p></li></ul><h3>Personal Attributes</h3><ul><li><p>High level of integrity and professionalism.</p></li><li><p>Strong sense of responsibility and accountability.</p></li><li><p>Ability to work under pressure and meet tight deadlines.</p></li><li><p>Excellent organizational and time management skills.</p></li><li><p>Adaptability and flexibility in a dynamic manufacturing environment.</p></li><li><p>Commitment to workplace safety, quality, and operational excellence.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Overview We are seeking a proactive Follow-up Agent to join our team in Erbil.<br> The role involves monitoring order progress, maintaining clear communication with customers and merchants, and ensuring smooth coordination throughout the order fulfillment process.<br> Key Responsibilities Track and monitor order status to ensure timely completion.<br> Communicate with customers and merchants to resolve inquiries and issues.<br> Update order records and coordinate with the operations team for efficient workflow.<br> Qualifications Minimum 1 year of experience in a similar role.<br> Strong emotional intelligence with excellent communication and interpersonal skills.<br> High attention to detail and accuracy.<br> Proficiency in using computers and operational systems.<br></span> </div>

<p>Operation and Maintenance Technicians for Datacenters (Power, Generators and cooling systems).</p> <p> Daily task Operation and Maintenance follow-up.</p> <p> Daily reporting. </p> <p> Support and participate on Datacenters in-house task implementations.</p> <p> Mechanical /Electrical Prep industry /technology institute. </p> <p> 4-year experiences in field.</p> <p> Technical knowledge (Power, Generators and cooling).</p> <p> Mechanical /Electrical regular &amp; preventive procedures.</p> <p> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results &amp; Fostering Ownership.</p> <p> Building Customer Value.</p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> Data Center Operation &amp; Maintenance.</p> <p> Network Monitoring.</p> <p> Technical Writing and Reporting.</p> <p> Problem Solving.</p> <p> Technical Writing and Reporting.</p>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Nature of the consultancy: The consultancy is for a specialized technical role supporting Conservation Agriculture activities within IOM Iraq s Climate Programme. The consultant will provide targeted technical expertise, support the design and initial implementation of conservation agriculture interventions, deliver capacity-building and training, and ensure the technical quality of outputs. The consultancy is required due to the need for specialized technical expertise in conservation agriculture and zero tillage systems, which is not available within the current project team. The consultant will provide time-bound technical support for the design, piloting, implementation, and capacity-building activities related to the specific conservation agriculture intervention. Project Context and Scope The Consultant will be supporting Conservation Agriculture activities within IOM Iraq s Climate Programme. The consultant will provide targeted technical expertise, support the design and initial implementation of conservation agriculture interventions, deliver capacity-building and training, and ensure the technical quality of outputs. The project aims to enhance climate resilience, improve soil health, and promote sustainable agricultural practices in the Qushtapa sub-district, Kurdistan Region of Iraq. The intervention is part of a broader Ecosystem-Based Adaptation (EbA) approach to address water scarcity, land degradation, and pressures on local livelihoods. As part of this effort, the project will pilot zero tillage practices on selected agricultural lands. Approximately 3 4 plots (each 3 5 Iraqi dunams) will be identified in collaboration with local farmers, who will voluntarily allocate portions of their land for demonstration purposes. The selected consultant will provide specialized technical support for the design, pilot implementation, and capacity-building activities related to zero tillage practices in the targeted area. The assignment is limited to the implementation period of this specific pilot intervention. Organizational Department / Unit to which the Consultant is contributing Under the general guidance of the Chief of Mission, the overall supervision of the Head of Division and the direct supervision of the Programme Coordinator and the technical guidance of the relevant programme unit. The consultancy is open to national consultants and will be primarily remote. However, field missions to Erbil and Qushtapa District in the Kurdistan Region of Iraq will be required. Required Qualifications and Experience Education Bachelor degree in Agronomy, Soil Science, Agriculture, or related field Specialized knowledge in conservation agriculture and zero tillage systems Experience Proven of 5 years of relevant professional experience in implementing zero tillage or conservation agriculture projects Strong background in farmer training and capacity building Experience working with rural communities and smallholder farmers Experience in Iraq or similar contexts is an asset Skills Ability to translate technical concepts into practical, field-level applications Demonstrated experience in developing training materials and conducting field demonstrations Strong communication and facilitation skills Travel required (Yes): The consultant will be required to travel regularly to Qushtapa to oversee field implementation, conduct trainings, and engage directly with farmers and stakeholders.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor degree in Agronomy, Soil Science, Agriculture, or related field Specialized knowledge in conservation agriculture and zero tillage systems Experience Proven of 5 years of relevant professional experience in implementing zero tillage or conservation agriculture projects Strong background in farmer training and capacity building Experience working with rural communities and smallholder farmers Experience in Iraq or similar contexts is an asset Skills Ability to translate technical concepts into practical, field-level applications Demonstrated experience in developing training materials and conducting field demonstrations Strong communication and facilitation skills Travel required (Yes): The consultant will be required to travel regularly to Qushtapa to oversee field implementation, conduct trainings, and engage directly with farmers and stakeholders. All costs related to transportation, including travel to and within the project area, accommodation, and other associated expenses, shall be the responsibility of the consultant and must be included in the financial proposal. Note: As part of your application, please submit a financial proposal outlining your approach and fees to complete the assignment. Languages For this consultancy, English and Kurdish are required. Knowledge of Arabic is considered an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p>

<p>A. Welding Engineering & Procedure Control • Develop, review, and qualify WPS/PQRs in accordance with project requirements and code standards. • Manage Welder and Welding Operator Performance Qualification (WPQ) and continuity records. • Prepare Weld Maps, Welding Sequence Plans, and Technical Queries (TQs) for design discrepancies. B. Quality Assurance & NDT Control • Lead and supervise the QA/QC team; review and approve Inspection & Test Plans (ITPs) and NDT procedures (RT, UT, MT, PT). • Perform Root Cause Analysis (RCA) of welding failures and NCRs, and propose technical solutions to improve weld quality and productivity. • Interpret radiographic films (RTFI) and witness NDT activities on-site. C. Cross-Country Pipeline Specific Inspection & Execution (??????) • Perform comprehensive pipeline construction inspections along the Right-of-Way (ROW), strictly following API 1104, ASME B31.4/B31.8, and project specifications. • Conduct pre-weld inspections for pipe bevel preparation, root gap, fit-up tolerances, and alignment prior to the root pass. • Supervise field automatic/semi-automatic pipeline welding (GMAW/FCAW) used for large-diameter cross-country lines. • Monitor and verify pre-heat, inter-pass temperatures, and heat input across the pipeline spread to prevent hydrogen cracking. • Coordinate daily NDT activities along the pipeline (RT/AUT), ensuring timely defect identification and rectification. • Inspect field joint coating, holiday testing, and anti-corrosion systems on the girth welds. • Coordinate tie-in welding, lowering, and backfilling activities to maintain continuous construction quality. • Witness Hydrostatic Testing, pigging, and drying procedures for pipeline sections and final mechanical completion. • Maintain comprehensive pipeline weld records, NDT tracking logs, and repair registers for project audit and handover to the Client. D. Field Execution, HSE & Coordination • Provide daily technical support for on-site construction, resolving bottlenecks related to pipelines, piping, and structural work. • Liaise with clients, TPI, and subcontractors, and participate in weekly progress and quality meetings. • Ensure strict compliance with HSE policies (HAZOP, JSA) and issue Lessons Learned and quality feedback notices to the project teams.</p><p>• Minimum 15 years of extensive experience in the Oil & Gas industry, specifically in large-scale EPC projects and cross-country pipeline construction. • Proven hands-on experience in cross-country pipeline projects, including the supervision of automatic and semi-automatic welding spreads (e.g., GMAW/FCAW with Saturnax/Serimax systems), field joint coating, NDT (RT/AUT), and hydrostatic testing. • Demonstrated track record of working with major international operators such as TotalEnergies, Saudi Aramco, or equivalent in onshore pipeline and plant facilities. • Expert knowledge of applicable pipeline codes and standards: API 1104, ASME B31.4, B31.8, DNV-ST-F101, and NACE MR0175/ISO 15156. • Solid experience in field tie-in welding, in-service welding, hot tapping, and sour service environments. • In-depth understanding of pipeline pre-commissioning and commissioning procedures, including pigging and drying operations. • Proven experience in managing pipeline QA/QC data, RT film interpretation (RTFI), and final handover dossiers to meet strict client audit requirements.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mission and objectives</p><p>UNICEF has a long-term commitment to Iraq’s children and young people, with the first formal cooperation agreement signed with the Government in 1963. UNICEF works in close partnership with the Federal through established Cooperation Agreements. UNICEF has a broad geographic presence in the country with four offices located in Basra, Baghdad, Erbil and Dohuk. UNICEF collaborates with UN agencies, international and national NGO partners to meet the humanitarian and development needs of most vulnerable children and young people.</p><p>In recent years, UNICEF’s work to support the unique needs of young people has gained momentum, as the challenges facing them have come more sharply into view. UNICEF is committed to deliver for all children and young people through its overall impact goal of ‘realizing the rights of every child, especially the most disadvantaged. The UNICEF Strategic Plan, 2018−2021 recognizes the whole spectrum of young people, including young adults or youth over 18, and includes in its Change Strategies “supporting young people and children as agents of change.” Taking its cue from the strategic plan, the Global Communication and Advocacy Strategy 2019−2021 (GCAS) asserts the important role that young people can play in the successful realization of UNICEF’s mandate, and outlines the need to listen to, co-create and collaborate with young people and create meaningful engagement opportunities for them to make a difference. Being important drivers of change, children and young people are essential partners and contributors to both the development and implementation of UNICEF’s Strategic Plan 2022 2025. With a new and ambitious SP, UNICEF intends to be deliberate and committed in fully involving children and young people in creating the solutions to accelerate the realization of the SDGs and driving change forward.</p><p>Context</p><p>The United Nations Children's Fund (UNICEF) was established in 1946 by the United Nations General Assembly to provide humanitarian and development assistance to children worldwide. UNICEF works in over 190 countries and territories to protect the rights of every child, with a particular focus on the most vulnerable and marginalized populations. In Iraq, UNICEF supports the Government at federal and regional levels in strengthening systems and services that improve the well-being of children and families, including social protection, education, health, child protection, water and sanitation, and social policy.</p><p><br></p><p>This United Nations Volunteer (UNV) assignment is part of UNICEF Iraq's Social Policy Programme, which contributes to the reform and strengthening of Iraq's social protection system under the European Union–United Nations Joint Programme on Social Protection. The programme aims to support the Government of Iraq and the Kurdistan Regional Government in developing more inclusive, equitable, shock-responsive, and child-sensitive social protection systems.</p><p><br></p><p>Key interventions include supporting the implementation of the national Social Protection Strategy, strengthening institutional capacities, improving social protection delivery systems, generating evidence to inform policy reforms, and piloting innovative approaches to expand access to social protection services for vulnerable populations. The programme also supports initiatives such as cash transfer pilots, assessments focused on vulnerable groups including teenage mothers, and the modernization of social protection management information systems.</p><p><br></p><p>Key stakeholders include the Ministry of Labour and Social Affairs (Federal Iraq), the Ministry of Labour and Social Affairs of the Kurdistan Regional Government, the Ministry of Planning, the European Union, participating UN agencies, development partners, civil society organizations, and other national and sub-national institutions involved in social protection policy and service delivery.</p><p><br></p><p>The UN Volunteer will contribute to the effective implementation of programme activities through technical, coordination, operational, and administrative support, helping advance social protection reforms that improve outcomes for vulnerable children and families across Iraq.</p><p>Task description</p><p>Under the supervision of the Social Policy Specialist, the UN Volunteer will support the implementation of UNICEF's Social Protection programme by undertaking the following tasks:</p><p><br></p><p>Support the implementation of national social protection priorities</p><p>• Support the development, implementation, and monitoring of the Social Protection Strategy implementation roadmaps for both the Federal Government of Iraq and the Kurdistan Regional Government (KRG).</p><p>• Assist in tracking progress against agreed milestones, identifying implementation bottlenecks, and supporting coordination with relevant government counterparts and development partners.</p><p><br></p><p>Support social protection research and assessments</p><p>• Contribute to the implementation of the Teenage Mothers Assessment, including coordination with stakeholders, data collection activities, review of outputs, and dissemination of findings.</p><p>• Support the generation of evidence and analysis to inform social protection policies and programmes.</p><p><br></p><p>Support government capacity strengthening</p><p>• Assist in the planning, organization, and delivery of capacity-building activities for government officials in line with the agreed annual workplan.</p><p>• Support the development of training materials, documentation of training outcomes, and follow-up actions to strengthen institutional capacities.</p><p><br></p><p>Support the expansion of cash transfer initiatives</p><p>• Assist with the implementation and scale-up of the Cash Pilot Programme in both Federal Iraq and the Kurdistan Region.</p><p>• Support coordination with government counterparts and partners to facilitate programme delivery, monitoring, and reporting.</p><p><br></p><p>Support programme coordination and event management</p><p>• Coordinate the organization of workshops, consultations, technical meetings, and high-level events related to the Social Protection programme.</p><p>• Liaise with event management service providers and ensure timely delivery of logistical and administrative arrangements in accordance with UNICEF procedures.</p><p>• Prepare meeting agendas, presentations, minutes, and follow-up action points as required.</p><p><br></p><p>Support operational and administrative processes</p><p>• Work closely with UNICEF Supply and Operations teams to facilitate the processing and follow-up of programme-related requests, including procurement, contracting, and logistical arrangements.</p><p>• Proactively monitor the status of requests and ensure timely communication between programme and operational teams.</p><p><br></p><p>Support partnership and stakeholder engagement</p><p>• Assist in maintaining effective coordination and communication with government institutions, UN agencies, development partners, civil society organizations, and other relevant stakeholders involved in social protection initiatives.</p><p><br></p><p>Perform other duties as required</p><p>Undertake any other programmatic, operational, coordination, or administrative tasks assigned by the Social Policy team to support the effective implementation of UNICEF's Social Protection programme.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p>7 years</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>7 years</p><p>Languages</p><p>English, Level: Fluent, Required</p><p>Arabic, Level: Fluent, Required</p><p>Kurdish, Level: Working knowledge, Desirable</p><p>Required education level</p><p>Bachelor's degree in Social Policy, Public Policy, Economics, Development Studies, Public Administration, Social Sciences, International Development, Political Science, or another relevant field is preferred.</p><p>Competencies and values</p><p>1 Builds and maintains partnerships</p><p>2 Demonstrates self-awareness and ethical awareness</p><p>3 Innovates and embraces change</p><p>4 Drive to achieve results for impact</p><p>5 Manages ambiguity and complexity</p><p>6 Thinks and acts strategically Nurtures, leads and manages people</p><p>7 Works collaboratively with others</p><p>care, respect, integrity, trust, accountability and sustainability</p><p>Skills and experience</p><p>• Professional experience in social protection, social policy, programme management, public sector reform, public administration, or related fields.or other relevant programmes; experience working in the UN or other international development organization is an asset;</p><p>• Excellent oral and written skills; excellent drafting, formulation, reporting skills;</p><p>• Accuracy and professionalism in document production and editing;</p><p>• Excellent interpersonal skills; cultural and social sensitivity; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;</p><p>• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;</p><p>• Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet; familiarity with database management; and office technology equipment;</p><p>• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;</p><p>• Sound security awareness;</p><p>• Have affinity with or interest in social protection and public policy as a mechanism for durable development, and the UN system.</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Construction Supervisor-Flowlines<br><br><p><b>Job Description</b></p><br><br><br><p><b>Job Title: Construction Supervisor-Flowlines</b></p><br><br><p><b>Company: KBR</b></p><br><br><p><b>Location: Basra</b>, Iraq</p><br><br><p><b>Nationality: Local</b> Nationals</p><br><br><p><b>Department: Construction</b> / Projects</p><br><br><p><b>Reports To: </b>Construction Manager</p><br><br><br><p><b>About Company</b></p><br><br><p><i><u>"Belong, Connect, Grow, with KBR!</u></i></p><br><br><br><p><i>The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</i></p><br><br><br><p><i>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</i></p><br><br><p><b>Job Purpose</b></p><br><br><p>The Construction Supervisor is responsible for overseeing and managing all on-site construction activities, ensuring that projects are executed safely, on schedule, within budget, and in compliance with project specifications, quality standards, and HSE regulations. The role involves supervising construction teams, subcontractors, and day-to-day site operations with a primary focus on flowlines, mechanical works, and piping systems in the oil and gas sector.</p><br><br><br><p><b>HSE activities:</b></p><br><br><p>• Support and enforce project guidelines and HSE objectives.</p><br><br><p>• Attend HSE meetings and training when necessary.</p><br><br><p>• Participate in Job Safety Analysis, make suggestions, stop dangerous situations, and report</p><br><br><p>anomalies and dangerous acts</p><br><br><br><p><b>Key Job Responsibilities</b></p><br><br><ul><li>Supervise and coordinate all on-site construction activities related to&nbsp;<b>flowlines, mechanical installations, material and piping systems</b>.</li><li>Ensure work is carried out in strict compliance with&nbsp;<b>project specifications, engineering drawings, and applicable codes/standards</b>.</li><li>Monitor daily work progress and report to the Construction Manager on project status, delays, and resource requirements.</li><li>Manage and supervise construction crews, subcontractors, and vendors to ensure efficient and quality workmanship.</li><li>Review and interpret&nbsp;<b>P&amp;IDs, isometric drawings, piping layouts, and mechanical installation drawings</b>.</li><li>Coordinate with&nbsp;<b>engineering, procurement, and quality control teams</b>&nbsp;to resolve technical issues and ensure material availability.</li><li>Conduct&nbsp;<b>quality inspections</b>&nbsp;on welding, piping fabrication, pressure testing, and mechanical installations.</li><li>Ensure proper&nbsp;<b>documentation and reporting</b>&nbsp;of site activities, including daily reports, inspection records, and progress photos.</li><li>Identify potential risks and implement corrective actions to prevent project delays or safety incidents.</li><li>Participate in&nbsp;<b>site walk-downs, pre-commissioning, and commissioning activities</b>&nbsp;as required.</li><li>Maintain effective communication with clients, contractors, and project stakeholders.</li></ul><br><p><b>Experience:</b></p><br><br><p>Bachelor’s degree in engineering or construction field. Minimum 5 years of experience in the oil industry and a deep understanding of regulations. Experienced Pipeline Construction Supervisor in onshore Greenfield and brownfield project with a very good knowledge of rules, procedures and International Codes and Standards. Team player with ability to work collaboratively across complex project teams and interface between interdisciplinary departments and within an international team.</p><br><br><p>Proficiency in pipeline systems and software.</p><br><br><p><b>Technical Skills</b></p><br><br><ul><li>In-depth knowledge of&nbsp;<b>piping systems, flowlines, and mechanical installations</b></li><li>Proficiency in reading and interpreting&nbsp;<b>P&amp;IDs, isometric drawings, piping layouts, and structural drawings</b></li><li>Strong understanding of&nbsp;<b>welding procedures, NDT (Non-Destructive Testing), and piping codes</b>&nbsp;(ASME, API, ANSI)</li><li>Familiarity with&nbsp;<b>pressure testing, hydrotesting, and pre-commissioning activities</b></li><li>Working knowledge of&nbsp;<b>project management and construction planning tools</b>&nbsp;(MS Project, Primavera – preferred)</li><li>Competence in&nbsp;<b>quality control and inspection processes</b></li><li>Understanding of&nbsp;<b>HSE management systems</b>&nbsp;and&nbsp;<b>risk assessment methodologies</b></li><li>Proficient in&nbsp;<b>Microsoft Office Suite</b>&nbsp;(Word, Excel, Outlook, PowerPoint)</li></ul><br><p><b>Soft Skills</b></p><br><br><ul><li>Strong&nbsp;<b>leadership and team management</b>&nbsp;abilities</li><li>Excellent&nbsp;<b>communication and interpersonal skills</b>&nbsp;for coordination with multicultural teams</li><li>Strong&nbsp;<b>problem-solving and decision-making</b>&nbsp;capabilities</li><li>High level of&nbsp;<b>attention to detail and organizational skills</b></li><li>Ability to work under pressure and meet tight deadlines</li><li><b>Collaborative mindset</b>&nbsp;with the ability to work across departments</li><li><b>Adaptability</b>&nbsp;to changing site conditions and project requirements</li><li>Fluency in&nbsp;<b>Arabic and English</b>&nbsp;(verbal and written)</li></ul><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-06-22&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>United States of America&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>US-TX-MCKINNEY-513WA ~ 2501 W University Dr ~ WING A BLDG&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Hybrid&amp;#xa;&amp;#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​&amp;#xa;&amp;#xa;<p><b>Security Clearance Type: </b></p><br><br>TS/SCI - Current&amp;#xa;&amp;#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required on day 1<br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.</p><br><br><br><p>We value broad experience and skill sets—so don’t hold back. Your background could bring tremendous impact to our team. Our employees and customers come from a wide range of backgrounds, and we believe that strengthens our innovation and success. If you're passionate about what you can contribute here, we are looking forward to hearing from you.</p><br><br><br><p>Field Engineering is hiring a <b>Senior</b> <b>Intelligence Specialist</b>. In this role, you will deliver real‑time analytical support and imagery exploitation to generate actionable intelligence products for key military leadership.</p><br><br><br><p>This unaccompanied onsite position is in northern Iraq / Jordan, for a long-term assignment under a Memorandum of Understanding (MOU) with additional compensation and potential extensions.</p><br><br><br><ul><li>Must be willing to travel in country via military air and land transport.</li><li>Must be able to lift at least 40 pounds.</li><li>Must be able to work 12-hour shifts.</li></ul><br><p><i>Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination. </i></p><br><br><br><p><b>What You Will Do</b></p><br><br><br><ul><li>Produce high‑quality imagery‑based intelligence products, including visible, infrared (IR), radar, and full‑motion video, in support of routine and ad hoc mission requirements.</li><li>Advise military leadership on current and upcoming Intelligence, Surveillance, and Reconnaissance (ISR) taskings, as well as sensor and platform capabilities.</li><li>Provide security overwatch for counter–Improvised Explosive Device (IED) missions, force protection activities, and high‑value convoys and patrols.</li><li>Monitor intelligence chat platforms to maintain situational awareness of ongoing tactical operations and ISR sensor status.</li><li>Conduct periodic checks of ISR and force protection video feeds and coordinate with Field Service Representatives to resolve issues.</li><li>Train U.S. military personnel on system functionality, capabilities, and operational procedures.</li><li>Support the onboarding and training of new military and contract operators as required.</li></ul><br><p><b>Qualifications You Must Have</b></p><br><br><br><ul><li>Typically requires a Bachelor’s and a minimum of 5 years’ prior relevant experience, or an Advance Degree in a related field and a minimum of 3 years’ experience.</li><li>Demonstrated experience as an Intelligence Analyst with expertise in leveraging aerial imagery, full‑motion video (FMV), Ground Moving Target Indicator (GMTI), and other electronic sensing systems to collect, assess, and interpret intelligence in support of U.S. military operations.</li><li>Background in source, imagery, or common ground station analysis, including the identification of conventional and unconventional military installations, facilities, weapon systems, and associated equipment.</li><li>Active&nbsp;and transferable U.S. government issued&nbsp;<b>Top Secret / SCI</b>&nbsp;security clearance, or&nbsp;<b>SCI Eligibility</b>&nbsp;is&nbsp;required&nbsp;prior to start date.</li><li>U.S. citizenship is&nbsp;required, as only U.S. citizens are eligible for a security clearance.</li></ul><br><p><b>Qualifications We Prefer</b></p><br><br><br><ul><li>Degree in Intelligence, Intelligence Analysis, or Intelligence Studies.</li><li>Additional&nbsp;years&nbsp;of experience may be accepted in lieu of degree.</li><li>Experience working with U.S. government computer systems and providing support to military customers.</li><li>Proficiency in troubleshooting computer hardware, software, servers, and network issues.</li><li>Familiarity with Microsoft Windows operating systems and Microsoft Office applications.</li><li>Ability to perform effectively in fast‑paced environments with tight deadlines.</li><li>Strong problem‑solving skills with the ability to work both independently and collaboratively.</li><li>Proven capability to resolve issues with minimal supervision.</li><li>Excellent written and verbal communication skills.</li></ul><br><p><b>What We Offer</b></p><br><br><br><ul><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</li><li>Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.</li></ul><br><p><b>Why Join Us</b></p><br><br><br><ul><li>Become part of an elite, fast-paced, global team where innovation and excellence drive everything we do. We are committed to building strong, collaborative partnerships with both suppliers and customers, ensuring the highest standards of product quality, mission assurance, and mission support across Raytheon. Operating on a global scale, we take pride in our role in delivering mission-ready, compliant products, and support to our customers—on time and with unwavering reliability.</li></ul><br><p><b>Clearance Information:</b> This position requires a security clearance. The Defense Industrial Security Clearance Office (DISC), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm</p><br><br><br><p>#LI-FR1</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend&nbsp;select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions.</p> <ul> <li>Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth</li> <li>Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections</li> <li>Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services</li> <li>Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution</li> <li>Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy</li> <li>Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth</li> <li>Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality</li> <li>Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency</li> <li>Collaborate with other departments to ensure seamless coordination and exceptional guest experiences</li> <li>Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty</li> <li>Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</li> </ul> <h4>Qualifications</h4> <ul> <li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li> <li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li> <li>Strong people management and team development skills with a commitment to supporting staff growth</li> <li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li> <li>Proficiency in front office management systems and hotel software platforms</li> <li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li> <li>Problem-solving abilities and sound judgment in handling complex situations</li> <li>Budget management and financial acumen with experience in cost control</li> <li>Leadership qualities with the ability to motivate and inspire teams</li> <li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li> <li>Analytical mindset with the ability to interpret data and make informed decisions</li> <li>Customer-focused approach with a genuine passion for hospitality</li> <li>Ability to work independently and collaboratively within a team environment</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>In this function, QA/QC Electrical & Instrumentation Inspector will be responsible for site-based activities and monitoring and verifying installation activities for compliance with approved drawings, specifications, ITPs, and procedures of electrical & instrumentation and telecom, HVAC, fire and gas equipment i.e. cable tray, junction box, smoke & heat detector, speakers, lighting & small power, panel, motor, transformer, heat tracing systems, navigational aids, UPS, tubing, pressure, level, temperature transmitter located in Majnoon.</p> <p>Review all project electrical & instrumentation and telecom, HVAC, fire and gas documentations such as ITP, procedure, MS, specification, data sheets, etc.</p> <p>Support and promote project HSSE requirements within QA/QC activities and inspections.</p> <p>QA/QC Electrical & Instrumentation Inspector reports to Site QA/QC Lead and has a reporting line to the Quality Assurance Discipline.</p> <h4>Roles and responsibilities</h4> <ul> <li>Perform quality control activities in accordance with approved inspection & test plans and associated specifications and procedures.</li> <li>Review contractor inspection and test reports.</li> <li>Review all project electrical & instrumentation and telecom, HVAC, fire and gas documentations such as ITP, procedure, MS, specification, data sheets, etc.</li> <li>Inspection of all project Ex certified (ATEX) electrical, instrumentation, telecom, fire and gas, HVAC equipment as per IEC 60079.</li> <li>Inspection and testing of LV & HV, control, instrumentation, telecom’s cabling, glanding, termination, etc.</li> <li>Inspect and monitor installation of the switchboard, distribution board, telecom cabinet, ladder rack, cable trays, heat tracing, CCTV, earthing, glanding & termination, cathodic protection.</li> <li>Inspection of the electrical & instrumentation equipment and telecom, HVAC, fire & gas i.e. cable tray, junction box, smoke & heat detector, speakers, lighting & small power, panel, motor, transformer, heat tracing systems, navigational aids, UPS, tubing, pressure, level, temperature transmitter.</li> <li>Join line walk and identify and close punch items.</li> <li>Work closely and maintain ongoing communication with contractors quality control representatives.</li> <li>Pre-installation checks, installation compliance, pre-commissioning checks and associated risks with each of these areas and ensure problem areas are identified, reported and closed out.</li> <li>Ensure non-conformances are reported in accordance with procedures.</li> <li>Prepare weekly quality control status reports and submit to line manager.</li> <li>Implement QA/QC activities including contractors/sub-contractors works in accordance with approved QCP/ITPs related ITRs and procedures, method statements and other contract documents.</li> <li>Prepare and sign off applicable RFI records for quality surveillance/inspections/tests.</li> <li>Confirm testing parameters are duly recorded and signed off and that testing equipment is calibrated.</li> <li>Witness procedures, tests and certify the results.</li> <li>Issue flash report daily or as agreed with line manager.</li> <li>Play an active role in the development of the safety culture on the project, making safety a natural part of all work performed.</li> <li>Verify certification, tagging, and traceability of E&I materials.</li> </ul> <h4>Skills and experience</h4> <p>A minimum 10 years of QA/QC Electrical & Instrumentation inspection experience in Oil & Gas EPC projects.</p> <p><strong>Mandatory experience and knowledge for:</strong></p> <ul> <li>Instrument/Telecommunication/Fire & Gas</li> <li>Electrical</li> <li>HVAC</li> <li>ESD and SCADA</li> <li>IP Protection</li> <li>ATEX regulations</li> <li>IEC regulations</li> </ul> <h4>Educational experience</h4> <ul> <li>Preferred engineering degree</li> <li>Relevant experience: minimum of 10 years E & I inspection activities</li> <li>Qualified CompEX certification</li> <li>Successful completion of ISO 9001:2015 lead auditor training or transition course, preferred</li> </ul></p><p></p>

<p>About the job</p><p>&nbsp;</p><p>Job Purpose</p><p>The PSD Manager focuses on preserving the patient’s continuous satisfaction through the daily running and management of the center using the PSD’ resources effectively. PSD Manager ensures that calls are answered by agents within agreed times scales in an appropriate manner and ascertain that insured patients get quality health care at an optimal cost.</p><p>&nbsp;</p><p>Duties &amp; Responsibilities</p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Daily Duties</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Distribute daily tasks and duties to the PSD Officers</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare the staff shifts schedules as well as schedules during holidays</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervise and ensure that all calls and complaints at the Call Center department are answered professionally and within service level</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Answer inbound calls as well as assist customers who have specific inquiries which may range from coverage questions, network location, eligibility, medical inquiries, etc…</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitoring Cisco dashboard and Key Performance indicators to track the call center workflow</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor media posts concerning the healthcare scheme and services provided to answer callers’ inquiries</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Patients’ Support</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Escalate complicated eligibility requests that cause patient dissatisfaction with the objective of enhancing and facilitating the delivery of healthcare services</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understand all relevant procedures and guidelines to assure the optimal and timely delivery of healthcare services to patients</p><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Providers’ Helpdesk</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify systems related problems from feedback of providers (i*Care users)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Give support to Providers concerning eligibility difficulties ranging from defaulting equipment to document collection</p><p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Complaint Handling</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Facilitate resolution of complaints/requests for Patients and Providers</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Respond to suggestions, complaints and compliments submitted by patients and providers and offer positive support to involved staff</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Gather, analyze and report daily complaints. Determine reoccurrences and take corrective action</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in committees, work groups, and/or process improvement teams which improve patient satisfaction</p><p>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Processes and Procedures:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensures compliance with GlobeMed procedures and practices associated with the patient</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate in a timely manner on any administrative changes at the providers that may affect GlobeMed procedures and send immediate notifications to the concerned department about relocation of key employees and/or change in management of these providers</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with System Requirements Analyses</p><p>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working Conditions</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor Call Center Agents moral and improve the work environment</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Call Center Manager is expected to report to work during weekends and/or holidays depending on his/her availability</p><p>&nbsp;</p><p>Skills/Qualifications</p><p>Requirements</p><p>A degree in General Medicine</p><p>Minimum 7 years of experience in Customer Service Position, 2 of which in a Call Center environment</p><p>Possess good computer knowledge and technological skills including familiarity with CRM Solutions</p><p>Proficiency in English and Arabic</p><p>Sound knowledge in all MS Office Suites</p><p>&nbsp;</p><p>Other Skills/Abilities</p><p>Ability to handle a heavy call volume, work in a fast-paced environment, and deal well with stress</p><p>Quickly recognize the signals of a disgruntled customer and respond in a calm manner</p><p>Display dependability by being able to follow instructions as well as take responsibility for his/her own actions</p><p>&nbsp;</p><p>Possess Supervisory skills required to manage the call center team while facilitating daily operations.</p>

<p><h4>Company description</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS</p> <h4>What is in it for you?</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies and the opportunity to earn qualifications while you work</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference in the local community through our Corporate Social Responsibility activities</li> </ul> <h4>Job description</h4> <h4>What you will be doing:</h4> <ul> <li>Answer inquiries of room rates, outlets and room locations</li> <li>Be totally familiar with all aspects of the reservation systems</li> <li>Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation</li> <li>Post advance deposits and keep accurate records of deposits</li> <li>Process rooming lists and group blocks and indicate special requests and billing procedures</li> <li>File and process reservations correspondence, make certain all files are current and in order</li> <li>Have knowledge of front desk, sales and accounts departments and how they relate to the reservations department</li> <li>Abide by the hotels policies and procedures</li> <li>Be familiar with changes in the rates and group enquiries</li> <li>Be aware of inventory management and keep a constant check on the room types available throughout the day</li> <li>Have an understanding of departmental goals and projections for average rate and occupancy</li> <li>Answer guest questions about property facilities/services (e.g., hours of operation, room availability, restricted dates, rates and room types, packages, promotions, entertainment, restaurants, special events)</li> <li>Assign confirmation/cancellation numbers and clearly relay this information to callers, giving them the option of emailing and/or faxing these numbers</li> </ul> <h4>Qualifications</h4> <ul> <li>Diploma or bachelor’s degree in hospitality management, tourism, business administration, or a related field is preferred</li> <li>Minimum 1–2 years of experience in hotel reservations, front office, or a similar hospitality role</li> <li>Good knowledge of hotel reservation procedures, room types, rates, packages, and availability</li> <li>Proficiency in hotel reservation systems and Microsoft Office applications</li> <li>Strong communication and interpersonal skills, with a professional and courteous manner</li> <li>Good command of written and spoken English; additional languages are an advantage</li> <li>Strong attention to detail and accuracy when handling reservations and guest information</li> <li>Ability to handle guest inquiries, requests, modifications, and cancellations efficiently</li> <li>Strong organizational and time-management skills, with the ability to prioritize multiple tasks</li> <li>Ability to work under pressure and maintain a high level of customer service</li> <li>Good problem-solving skills and the ability to resolve guest concerns professionally</li> <li>Flexible to work shifts, weekends, and public holidays as required</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>