Gulf Talent Jobs
1610 Jobs Found
Validation Workshop on the Sector-Focused Operational International Labour Organization
Human Resources
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span >Purpose for this Service:</span></div><div><span ><br></span></div><div><span >The Service Provider is responsible for providing comprehensive logistics, equipment, accommodation, catering, and event management services. The Provider shall act as a single point of contact, ensure seamless coordination, and manage all operational aspects including contingency planning.</span></div><div><span ><br></span></div><div><span >The validation workshop aims to engage key national stakeholders in reviewing and validating the draft Sector-Focused Operational Guidelines of the National Public Works Programme (NPWP). It will serve as a platform to strengthen government ownership, ensure alignment with national priorities, institutional procedures, and implementation arrangements, and build consensus on the proposed operational modalities. The workshop will also provide an opportunity to identify any remaining gaps and agree on key actions required to support the effective implementation of the guidelines. Specifically, the workshop will:</span></div><div><span ><br></span></div><div><span >Present the final draft Sector-Focused Operational Guidelines, including their objectives, operational arrangements, and implementation procedures.</span></div><div><span ><br></span></div><div><span >Validate the draft guidelines through structured discussions with relevant stakeholders at policymaking and technical levels, ensuring their relevance, practicality, and alignment with national priorities and institutional frameworks.</span></div><div><span ><br></span></div><div><span >Strengthen government ownership of the guidelines by engaging the Steering Committee, Technical Working Group, and other relevant institutions in the review and validation process.</span></div><div><span ><br></span></div><div><span >Facilitate consensus-building among government entities, workers' and employers' organizations, and development partners on the operational approaches and implementation mechanisms proposed under the guidelines.</span></div><div><span ><br></span></div><div><span >Collect and document technical comments, recommendations, and formal feedback to support the finalization of the Sector-Focused Operational Guidelines.</span></div><div><span ><br></span></div><div><span >Confirm institutional roles, responsibilities, and coordination arrangements required for the effective implementation of the guidelines within the NPWP framework.</span></div><div><span ><br></span></div><div><span >Agree on the next steps towards the endorsement, operationalization, and application of the guidelines under the National Public Works Programme.</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The Service Provider is responsible for providing comprehensive logistics, equipment, accommodation, catering, and event management services. The Provider shall act as a single point of contact, ensure seamless coordination, and manage all operational aspects including contingency planning.</p><p>Specifically, the workshop will:</p><ul><li>Present the final draft Sector-Focused Operational Guidelines, including their objectives, operational arrangements, and implementation procedures.</li><li>Validate the draft guidelines through structured discussions with relevant stakeholders at policymaking and technical levels, ensuring their relevance, practicality, and alignment with national priorities and institutional frameworks.</li><li>Strengthen government ownership of the guidelines by engaging the Steering Committee, Technical Working Group, and other relevant institutions in the review and validation process.</li><li>Facilitate consensus-building among government entities, workers' and employers' organizations, and development partners on the operational approaches and implementation mechanisms proposed under the guidelines.</li><li>Collect and document technical comments, recommendations, and formal feedback to support the finalization of the Sector-Focused Operational Guidelines.</li><li>Confirm institutional roles, responsibilities, and coordination arrangements required for the effective implementation of the guidelines within the NPWP framework.</li><li>Agree on the next steps towards the endorsement, operationalization, and application of the guidelines under the National Public Works Programme.</li></ul><p>Conditions that must be met in the hall:</p><ul><li>The halls should have enough space for sitting including registration table at the entrance, per each day</li><li>The hall should have easy access to a minimum of 2 toilets</li><li>The hotel should have full considerations for disability access</li><li>The Hall should be sufficiently bright with good light and air conditions.</li><li>The hotel shall arrange for fully functional electronic and audio-visual equipment and workshop materials (such as banners and/ or flags banners, data shows, wireless microphones, audio systems, teleconference equipment, etc.)</li><li>Flipcharts with stands, whiteboard with paper, and markers</li><li>Meeting signage includes company logo to guide your guests.</li><li>5 stars hotel and they must be approved by UNDSS. UNDSS security cleare</li><li>Room on ground floor or higher (not basement floor)</li><li>Free Wi-Fi internet connection in the training room.</li><li>Pens and notepads per participants.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Main Duties and Responsibilities:</p><p>Content Creation & Design: Conceptualize, script, edit, and produce high-quality videos and visual content featuring our home appliances for organic posts and sponsored ad campaigns.</p><p>Platform Management: Oversee and manage all active social media channels, ensuring a consistent brand voice and aesthetic.</p><p>Community Engagement: Promptly and professionally answer customer inquiries, comments, and messages across all platforms to build relationships and drive leads.</p><p>Influencer Collaboration: Identify, reach out to, and manage partnerships with local influencers to boost brand awareness and attract new customers.</p><p>Analytics & Reporting: Track key performance metrics and prepare weekly and monthly reports detailing social media growth, engagement, and campaign effectiveness</p><p>Showroom Sales (Secondary Focus):</p><p>In-Store Sales: Greet and assist customers in the showroom, providing expert knowledge on our range of home appliances.</p><p>Customer Conversion: Understand customer needs and deliver persuasive product demonstrations to convert showroom visitors into buyers.</p><p>Working Conditions:</p><p>(6) Days per week & (8) hours per day (Starting from -:9 am till -:5 pm)</p><p>Only Qualified candidates will be contacted.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in marketing.</li><li>2-3 years experience in social media and marketing</li><li>Language Skills: English, Arabic, and Kurdish</li><li>Proven Experience & Background in social media management, content creation, or digital marketing (experience with home appliances or retail is a major plus).</li><li>On-Camera Confidence: Comfortable and charismatic when presenting, speaking, or demonstrating products in video content.</li><li>Technical Skills: Proficiency in video editing tools/apps (e.g., CapCut, Premiere Pro, Canva) and a deep understanding of social media algorithms (Instagram, TikTok, Facebook).</li><li>Sales Acumen: Excellent interpersonal and communication skills with a natural ability to persuade and close sales.</li><li>Analytical Mindset: Ability to interpret basic social media data and translate insights into actionable content strategies.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.</p><p>Coordinate and collaborate with other departments for sales related matters (Logistics). Train and on-board vendors. Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc). Monitor the status of the vendor to make sure all systems are running smoothly. Partner support in different ways such as (emails, phone, remote control). Update and monitor the closed vendors. Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations issues between partner vendors, users/partner vendors and users. Maintain accurate records of all sales and prospecting activities including: Follow-up activities. Transmission methods reports. Provide reports on training requests.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fresh Graduated - 2 years full-time job in the same field</li><li>Communication Skills</li><li>Customer Service Skills</li><li>Problem Solving Skills</li><li>Interpersonal Skills</li><li>Presentation Skills</li><li>Meet deadlines and be flexible in working etc.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Monitoring and documenting agent communication and transactions in support of the company and departmental quality goals and initiatives. Evaluates both verbal and written customer contacts with agents. The Quality Auditor will fairly and consistently review the calls and emails of agents for accuracy and coach each agent for success in executing superior service and quality to our customers. Monitor Agents calls and review other interactions & emails for accuracy of information and call handling standards Ensure that Agents are delivering a high level of customer service through the use of call driver analysis, repeat caller analysis and other data consolidation tools Verify that agents are providing accurate solutions to customers Record evaluations utilizing departmental quality monitoring forms Deliver coaching feedback to supervisors and/or agents on call and email performance Provide Supervisors and Managers with regular performance feedback on the agents Perform root cause analysis and report to management Completes assigned reports within the agreed time frames. Analyze all reports to identify trends and areas of development and be proactive about offering solutions. Participates in the design of quality monitoring forms and quality standards Conducting Calibration sessions with supervisors and management Conducting counter audits to ensure the effectiveness of processes & procedures Transcribing calls for management and/or legal where required Complete all work to the highest possible level including up to date knowledge of all programmes being evaluated. Facilitates customer experience alignment sessions with CC staff. Assisting the Quality department and other business units in continual improvement initiatives to align with best and current business practice. Monitor other functional teams like Social Media, Back Office... etc. Assist in new hired with the quality processes and procedures. Appropriately responding to ad-hoc requests from various business units. Provides positive and constructive feedback of monitored staff that could possibly be used in coaching sessions to rectify errors and prevent further inconsistencies/inefficiencies. Will participate in collaborations with the training team, leads and management team monthly to ensure agents are educated and prepared to be successful</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor Degree or Diploma degree Prior call center experience is mandated Customer Service Orientation Attention to Detail Process Improvement Effective Communication Proficient language skill according to CC Site demands (ArabicEnglish for Arabic regions) Ability to write routine reports and correspondence Proficient in Word, Excel and PowerPoint for presentations and reports required Strong written and verbal communication skills. Excellent grammar, spelling, and sentence construction Exceptional listening and analytical skills Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Driving Change. Technical Competencies: Customer Communication Local Language Knowledge Capturing the Voice of the Customer (VoC) Service Quality Monitoring & Compliance Complaint Management & Resolution Cross-Selling Internal Audit Planning & Execution Knowledge Base Management.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Create & launch customer Loyalty programs, Enhancement of promotion & services to increase Loyalty. Having the creative thinking to come-up with different loyalty ideas that will be appealing to customers in order to keep them happy for using Asiacell, create customer stickiness as well as control customers tendency to not leave Asiacell. Close cooperation with the market research team in conducting researches to understand customers perception of Asiacell brand, products and other parameters that identifies customers loyalty or likelihood to churn. Coordinate marketing activities with other departments such as "sales, customer care, IT, finance" to ensure a smooth launch of different offers. Close monitoring and reporting to management the progress of promotions & services. Follow up complains and problems of the customers and make sure to be solved with the concerned departments. Coordinate with communication section for the types of the advertisement needed for Loyalty projects and follow up it. Managing compensation process of impacted customers due to different types of technical & network issues.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree - Business or related fields</li><li>Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Shaping Strategy Driving Change</li><li>Technical Competencies: Performance Management & Reporting Creative Thinking Retention & Loyalty Program Management Telecom Market & Industry Knowledge Product / Portfolio Strategy Development</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Leading teams of CC Agents. Monitoring the attendance of the Agents. Circulate the new procedures and instructions. Sending e-mail to WFM to set a 15-minute time to giving feedback to the agents. Sending e-mails to the concerned department for solving customer issue if can t be solved by us. Sending e-mail to training team for correction of mistakes in the short code. Sending dispute e-mail for the quality of the feedback mistake.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree</li><li>0-3 years experience</li><li>Computer skills (Office)</li><li>Language skills (English, Arabic)</li><li>Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Driving Change</li><li>Technical Competencies: Customer Communication Problem Solving Complaint Management & Resolution Cross-Selling Workforce Management Local Language Knowledge Capturing the Voice of the Customer (VoC) Service Quality Monitoring & Compliance</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible of RNCs, BSCs, transport (IP & microwave), CME/power maintenance in addition to Operation & maintenance for all sites in area which including all bands 2G,3G & LTE . Site configuration of parameters to follow RF requests, modify TR equipment s, and work on NET echo Field troubleshooting & fix problem for TR microwave, RAN and CME/power. Support to the other department upon requests. Daily Check all BTS & MW, CME clearance alarm, close TKT & resolving and following up all pending issues. Acceptance and on-air new sites or expansions. Daily task O&M follow up. follow up CME maintenance subcontractor. Team work & CR implementations. Network performances & KPI with outage follow up. Daily report to Cluster Supervisor.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>B.sc degree (Telecommunication Engineering or Electrical Engineering or equivalent degree). Graduate or 1-year experience. Having a Valid Engineers Union ID Card . Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Driving Change . Technical Competencies: Access Network Operations Network Monitoring Problem Solving Service Operations Center (SOC) Technical Writing and Reporting Troubleshooting & Technical Problem Solving.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Support daily administration and monitoring of T24 and related systems. Assist in improving system performance and resolving bottlenecks. Follow up incidents, support troubleshooting, and escalate issues when needed. Support deployments, patches, and system changes in line with approved procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.</li><li>Basic understanding of core banking systems or enterprise application support.</li><li>Minimum 01 year experience in application or system support is preferred.</li><li>Basic knowledge of banking operations and transaction processing is an advantage.</li><li>Basic hands-on experience or working knowledge of Linux administration and troubleshooting.</li><li>Basic knowledge of JBoss application server is preferred.</li><li>Basic understanding of Java applications, logs, and support activities is preferred.</li><li>Familiarity with SQL and basic database queries is an advantage</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. For every child, the right to Education The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life in its social, political, economic, civic and cultural dimensions her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society s most disadvantaged citizens addressing inequity not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations. How can you make a difference? Under the guidance and general supervision of the Chief, Education, P 4, you support the development and preparation of the Education programmes and are responsible for managing, implementing, monitoring, evaluating and reporting the progress of education programmes/projects within the Iraq Country Programme Document 2. You provide technical guidance and management support throughout the programming processes, especially for activities under Output 1, Education System Strengthening, to facilitate the administration and achievement of results on education programmes/projects to improve learning outcomes and equitable and inclusive education, especially for children who are marginalized, disadvantaged and excluded in society. Under the Education System Strengthening output, increasing emphasis is being placed on strengthening institutional capacity for climate education in response to the growing risks and impacts of climate change in Iraq. Summary of key functions/accountabilities: • Support to programme development and planning • Programme management, monitoring and delivery of results • Technical and operational support to programme implementation • Networking and partnership building • Innovation, knowledge management and capacity building If you would like to know more about this position, please review the complete Job Description here: JD-Education Specialist-P3.pdf To qualify as an advocate for every child you will have Minimum requirements: • Education : An advanced university degree (Master or equivalent) in one of the following fields is required: education, economics, psychology, sociology, or another relevant technical field. • Work Experience : A minimum of five years of professional experience in programme management, education sector planning, climate education, donor management, interagency coordination, and/or research in education is required. • Skills in programme planning, results based management, stakeholder coordination, monitoring & evaluation, technical guidance and partnership building are required. • Language Requirements : Fluency in English language is required. Desirables: • Language: Knowledge of Arabic is highly desirable. Knowledge of another official UN language (Chinese, French, Russian or Spanish) or a local language is an asset. • Experience working in a developing country is considered as an asset. • Relevant experience in a UN system agency or organization is considered as an asset. • Experience in managing joint inter-agency programmes and/or EU-funded programmes is desirable. • Experience in developing and implementing climate education initiatives is an asset. For every Child, you demonstrate... UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values UNICEF competencies required for this post are (1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others (8) Nurtures, leads and manages people Familiarize yourself with our competency framework and its different levels. UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Minimum requirements:</b><br>• Education : An advanced university degree (Master or equivalent) in one of the following fields is required: education, economics, psychology, sociology, or another relevant technical field.<br>• Work Experience : A minimum of five years of professional experience in programme management, education sector planning, climate education, donor management, interagency coordination, and/or research in education is required.<br>• Skills in programme planning, results based management, stakeholder coordination, monitoring & evaluation, technical guidance and partnership building are required.<br>• Language Requirements : Fluency in English language is required.<br><b>Desirables:</b><br>• Language: Knowledge of Arabic is highly desirable. Knowledge of another official UN language (Chinese, French, Russian or Spanish) or a local language is an asset.<br>• Experience working in a developing country is considered as an asset.<br>• Relevant experience in a UN system agency or organization is considered as an asset.<br>• Experience in managing joint inter-agency programmes and/or EU-funded programmes is desirable.<br>• Experience in developing and implementing climate education initiatives is an asset.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><ul><li>Job Title: – CPF - Piping, Valving & Vessels Supervisor (SPV)</li><li>Job Location – Basra, Iraq</li><li>Job Status – Rotation Job</li><li>Employment Contract – 1 Year & Extendable</li></ul>We are having Job Opportunity for Leading Oil & gas Operator company in Basra - Iraq. <br>Looking for an experienced Piping, Valving & Vessels Supervisor (SPV) to oversee construction and execution activities at CPF-2. The role involves supervising EPC contractors and ensuring all piping, valve, and vessel works are executed safely, efficiently, and in compliance with project specifications and industry standards.<br> <br> Professional Qualification & Experience:<br><ul><li>Bachelor's degree / Diploma in Mechanical disciplines.</li><li>Minimum 10 years of experience in Oil & Gas Industry or Heavy industries with similar large-scale projects and context in Contract, Engineering and Construction activities for Onshore (or Onshore yards) projects.</li><li>Working experience on CPF (Central Processing Facility) – Piping, Valving & Vessels.</li><li>Verbal and written communication in English is mandatory.</li></ul><br>Technical Competencies:<br><ul><li>Extensive experience in Broad Piping, Valving and Vessel technical experience across all aspects of major Surface Facilities project development</li><li>Vast and concrete knowledge of monitoring of large Oil & Gas EPC Contractors at site</li><li>Sound knowledge and experience in other disciplines (notably Mechanical, Civil and E&I) of Engineering and Construction for Onshore and Nearshore projects is considered a plus.</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Are you ready to shape the future with confidence?</b></p><br> <p>Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skills you need to stay relevant today and, in the future, – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.</p><br> <p><b>The opportunity: your next adventure awaits</b></p><br> <p>You will be joining one of the most agile and globally integrated teams in the field. In Global Compliance & Reporting, we support organizations in meeting their complex tax compliance obligations while driving transparency and operational excellence. Our work spans statutory reporting, tax accounting, regulatory compliance, and global service delivery. Providing critical insights that help businesses stay maintain trust with stakeholders. Click here to learn more about the Tax service line.</p><br> <p><b>What we look for:</b></p><br> <ul><li><b>You have an agile, growth-oriented mindset. </b>What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.</li><li><b>You are curious and purpose driven.</b> We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers.</li><li><b>You are inclusive.</b> We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.</li></ul><p><b>Qualifications:</b></p><br><ul><li>Bachelor’s or master’s degree undergoing or completed in Accounting, Finance, Economics, or any business-related major within the past 18 months.</li><li>Tax-related courses or relevant experience in GCR is a plus.</li><li>Bilingual (English & Arabic)</li><li>Nationals to be considered only</li><li>Located in Basrah</li></ul> <p><b>What’s in it for you:</b></p><br> <ul><li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li><li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.</li><li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li><li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li></ul> <p><b>Are you ready to shape your future with confidence? Apply today.</b></p><br> <ul><li><b>Step 1: Apply</b></li></ul> <p>Please complete the online application and answer all the questions.</p><br> <ul><li><b>Step 2: Test</b></li></ul> <p>If selected, you will receive an invitation to complete the EY online assessments.</p><br> <ul><li><b>Step 3: On Demand Interview</b></li></ul> <p>Upon passing the assessments, you will receive an invitation for an initial interview.</p><br> <ul><li><b>Step 4: Attend</b></li></ul> <p>If shortlisted, you may be invited to attend a recruitment day or a technical interview.</p><br> <ul><li><b>Step 5: Receive</b></li></ul> <p>If successful, you will receive an offer to join EY and begin your career at one of the best companies to work for.</p><br> <p>Are you ready to shape your future with confidence? Apply today.</p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Sales and Marketing Officer will be responsible for identifying potential clients, promoting Golden Speed’s services, maintaining strong customer relationships, and supporting the company’s sales activities.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>* Identify and contact potential clients</p><p>* Promote the company’s logistics, shipping, delivery, freight, customs clearance, and travel services</p><p>* Build and maintain strong relationships with existing customers</p><p>* Follow up with clients and support day-to-day sales activities</p><p>* Prepare basic sales reports and regular updates</p><p>* Support the team in achieving sales targets and business growth objectives</p><p><br></p><p>Working Hours: 9:00 AM – 5:00 PM</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>* Bachelor’s degree</p><p>* 1–2 years of sales experience, preferably in the logistics sector</p><p>* Fluency in Kurdish, Arabic, and English</p><p>* Strong communication, negotiation, and interpersonal skills</p><p>* Professional attitude and ability to work independently</p><p>* Good follow-up and customer service skills</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire an IT Experienced Quality Assurance Engineer who is </span><span>responsible for ensuring the quality and reliability of web, mobile, and API-based applications through manual testing practices. You will work closely with developers, product managers, and other stakeholders to identify defects, validate requirements, and improve the overall user experience.</span></p><br> <br> <br><br> Key Accountabilities <br> <ul><li><p><span>Analyze business and technical requirements, user stories, and acceptance criteria.</span></p><br></li><li><p><span>Create, review, and execute detailed test cases and test scenarios.</span></p><br></li><li><p><span>Perform functional, regression, integration, smoke, sanity, exploratory, and user acceptance testing.</span></p><br></li><li><p><span>Identify, document, track, and verify software defects using bug tracking tools.</span></p><br></li><li><p><span>Conduct API testing using tools such as Postman or Swagger.</span></p><br></li><li><p><span>Validate UI/UX consistency across different browsers, devices, and platforms.</span></p><br></li><li><p><span>Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, grooming, and retrospectives.</span></p><br></li><li><p><span>Collaborate with developers and product teams to ensure timely resolution of issues.</span></p><br></li><li><p><span>Assist in test planning, test estimation, and release validation activities.</span></p><br></li><li><p><span>Maintain testing documentation, reports, and test evidence.</span></p><br></li><li><p><span>Support production issue verification and post-release testing.</span></p><br></li></ul> <br> <br><br> Educational Qualifications and Experience <br> <p><span>Education</span></p><br><ul><li><p><span>Bachelor’s degree in computer science or a related field</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>2–3 years of experience in software quality assurance and manual testing.</span></p><br></li><li><p><span>Strong understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC).</span></p><br></li><li><p><span>Experience testing web and mobile applications.</span></p><br></li><li><p><span>Familiarity with API testing tools such as Postman.</span></p><br></li><li><p><span>Experience with defect tracking and test management tools such as Jira or Azure DevOps.</span></p><br></li><li><p><span>Good understanding of Agile methodologies.</span></p><br></li><li><p><span>Basic knowledge of SQL and database validation.</span></p><br></li><li><p><span>Familiarity with mobile testing tools and emulator environments.</span></p><br></li></ul><p><span>Competency</span></p><br><p><span>Behavioural Competency</span></p><br><ul><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Analytic Thinking</span></p><br></li><li><p><span>Communication skill</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><span>Technical Competency</span></p><br><ul><li><p><span>Oral and Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support</span></p><br></li><li><p><span>IT Business Analysis</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: System Administration & Monitoring: Support daily administration and monitoring of T24 and related systems.<br> Performance Tuning & Optimization: Assist in improving system performance and resolving bottlenecks.<br> Incident & Problem Management: Follow up incidents, support troubleshooting, and escalate issues when needed.<br> Deployment & Change Management: Support deployments, patches, and system changes in line with approved procedures.<br> Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.<br> Basic understanding of core banking systems or enterprise application support.<br> Minimum 01 year experience in application or system support is preferred.<br> Basic knowledge of banking operations and transaction processing is an advantage.<br> Basic hands-on experience or working knowledge of Linux administration and troubleshooting.<br> Basic knowledge of JBoss application server is preferred.<br> Basic understanding of Java applications, logs, and support activities is preferred.<br> Familiarity with SQL and basic database queries is an advantage</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.</p><br><br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li><p>Coordinate and collaborate with other departments for sales related matters (Logistics).</p><br><br></li><li><p>Train and on-board vendors. </p><br><br></li><li><p>Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc). </p><br><br></li><li><p>Monitor the status of the vendor to make sure all systems are running smoothly. </p><br><br></li><li><p>Partner support in different ways such as (emails, phone, remote control). </p><br><br></li><li><p>Update and monitor the closed vendors. </p><br><br></li><li><p>Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations issues between partner vendors, users/partner vendors and users. </p><br><br></li><li><p>Maintain accurate records of all sales and prospecting activities including: </p><br><br></li><li><p>Follow-up activities. </p><br><br></li><li><p>Transmission methods reports. </p><br><br></li><li><p>Provide reports on training requests.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Fresh Graduated - 2 years full-time job in the same field </p><br><br></li><li><p>Communication Skills </p><br><br></li><li><p>Customer Service Skills </p><br><br></li><li><p>Problem Solving Skills </p><br><br></li><li><p>Interpersonal Skills </p><br><br></li><li><p>Presentation Skills </p><br><br></li><li><p>Meet deadlines and be flexible in working etc.</p><br><br></li></ul><br>Who we are<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.<br>
<br>
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.<br>
<br>
At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-06-22&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-TX-MCKINNEY-513WA ~ 2501 W University Dr ~ WING A BLDG&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Hybrid&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>TS/SCI - Current&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required on day 1<br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.</p><br><br><br><p>We value broad experience and skill sets—so don’t hold back. Your background could bring tremendous impact to our team. Our employees and customers come from a wide range of backgrounds, and we believe that strengthens our innovation and success. If you're passionate about what you can contribute here, we are looking forward to hearing from you.</p><br><br><br><p>Field Engineering is hiring a <b>Senior</b> <b>Intelligence Specialist</b>. In this role, you will deliver real‑time analytical support and imagery exploitation to generate actionable intelligence products for key military leadership.</p><br><br><br><p>This unaccompanied onsite position is in northern Iraq / Jordan, for a long-term assignment under a Memorandum of Understanding (MOU) with additional compensation and potential extensions.</p><br><br><br><ul><li>Must be willing to travel in country via military air and land transport.</li><li>Must be able to lift at least 40 pounds.</li><li>Must be able to work 12-hour shifts.</li></ul><br><p><i>Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination. </i></p><br><br><br><p><b>What You Will Do</b></p><br><br><br><ul><li>Produce high‑quality imagery‑based intelligence products, including visible, infrared (IR), radar, and full‑motion video, in support of routine and ad hoc mission requirements.</li><li>Advise military leadership on current and upcoming Intelligence, Surveillance, and Reconnaissance (ISR) taskings, as well as sensor and platform capabilities.</li><li>Provide security overwatch for counter–Improvised Explosive Device (IED) missions, force protection activities, and high‑value convoys and patrols.</li><li>Monitor intelligence chat platforms to maintain situational awareness of ongoing tactical operations and ISR sensor status.</li><li>Conduct periodic checks of ISR and force protection video feeds and coordinate with Field Service Representatives to resolve issues.</li><li>Train U.S. military personnel on system functionality, capabilities, and operational procedures.</li><li>Support the onboarding and training of new military and contract operators as required.</li></ul><br><p><b>Qualifications You Must Have</b></p><br><br><br><ul><li>Typically requires a Bachelor’s and a minimum of 5 years’ prior relevant experience, or an Advance Degree in a related field and a minimum of 3 years’ experience.</li><li>Demonstrated experience as an Intelligence Analyst with expertise in leveraging aerial imagery, full‑motion video (FMV), Ground Moving Target Indicator (GMTI), and other electronic sensing systems to collect, assess, and interpret intelligence in support of U.S. military operations.</li><li>Background in source, imagery, or common ground station analysis, including the identification of conventional and unconventional military installations, facilities, weapon systems, and associated equipment.</li><li>Active and transferable U.S. government issued <b>Top Secret / SCI</b> security clearance, or <b>SCI Eligibility</b> is required prior to start date.</li><li>U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</li></ul><br><p><b>Qualifications We Prefer</b></p><br><br><br><ul><li>Degree in Intelligence, Intelligence Analysis, or Intelligence Studies.</li><li>Additional years of experience may be accepted in lieu of degree.</li><li>Experience working with U.S. government computer systems and providing support to military customers.</li><li>Proficiency in troubleshooting computer hardware, software, servers, and network issues.</li><li>Familiarity with Microsoft Windows operating systems and Microsoft Office applications.</li><li>Ability to perform effectively in fast‑paced environments with tight deadlines.</li><li>Strong problem‑solving skills with the ability to work both independently and collaboratively.</li><li>Proven capability to resolve issues with minimal supervision.</li><li>Excellent written and verbal communication skills.</li></ul><br><p><b>What We Offer</b></p><br><br><br><ul><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</li><li>Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.</li></ul><br><p><b>Why Join Us</b></p><br><br><br><ul><li>Become part of an elite, fast-paced, global team where innovation and excellence drive everything we do. We are committed to building strong, collaborative partnerships with both suppliers and customers, ensuring the highest standards of product quality, mission assurance, and mission support across Raytheon. Operating on a global scale, we take pride in our role in delivering mission-ready, compliant products, and support to our customers—on time and with unwavering reliability.</li></ul><br><p><b>Clearance Information:</b> This position requires a security clearance. The Defense Industrial Security Clearance Office (DISC), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm</p><br><br><br><p>#LI-FR1</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Real Estate Development Platform</b></p><p>A leading real estate development platform in the region is seeking an experienced Chief Development Officer (CDO) to lead the creation and management of a high-quality development pipeline.</p><p>The CDO will be responsible for ensuring that only market-sound, financially viable, and executable projects enter the investment pipeline, forming the foundation of the company’s long-term growth.</p><p><br></p><p><b>Role Overview</b></p><p>The Chief Development Officer will lead all development-stage activities, including land acquisition strategy, opportunity sourcing, feasibility analysis, product definition, and master planning.</p><p>This role requires a strategic and analytical leader capable of translating market intelligence into viable development concepts while maintaining strict discipline in project evaluation and investment readiness.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Lead the identification and sourcing of development opportunities aligned with the company’s strategic objectives. </li><li>Oversee site screening, due diligence, and land evaluation processes. </li><li>Structure land acquisitions, joint ventures, or partnership arrangements. </li><li>Translate market insights into product strategy, development phasing, and concept positioning. </li><li>Lead and coordinate feasibility studies integrating legal, financial, technical, and commercial inputs. </li><li>Manage master planning processes and early-stage consultant engagement. </li><li>Prepare and present stage-gate submissions and investment papers for executive and Board approval. </li><li>Ensure alignment between development strategy, financial performance, and market demand. </li></ul><p><br></p><p><b>Key Decision Areas</b></p><ul><li>Authorize and oversee due diligence activities within approved budgets. </li><li>Recommend whether development opportunities should proceed, be revised, paused, or discontinued. </li><li>Lead concept development and ensure formal brief approval prior to design progression. </li><li>Guide early-stage project direction, including product mix, density, and positioning. </li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Quality and strength of the development pipeline </li><li>Conversion rate of opportunities into approved projects </li><li>Value creation through land structuring and concept efficiency </li><li>Efficiency and discipline of the feasibility and approval process </li><li>Accuracy of market <b>assumptions, pricing strategy, and demand forecasting</b> at project launch </li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Candidate Profile</b></p><ul><li>Minimum 15–20 years of experience in real estate development </li><li>Proven track record in delivering or leading large-scale residential or mixed-use developments </li><li>Strong expertise in land acquisition, feasibility analysis, and master planning </li><li>Experience working with international consultants, planners, and development teams </li><li>Strong commercial, analytical, and strategic thinking capabilities </li><li>Ability to manage complex projects from concept to investment approval stage </li></ul><p><br></p><p><b>Why Join</b></p><p>This is a unique opportunity to play a foundational role in building a development platform from the ground up and shaping a portfolio of large-scale projects.</p><p>The successful candidate will be instrumental in defining the company’s development strategy and ensuring the long-term success of its investment pipeline.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p><span>Under the overall supervision of the Localization and Partnership Officer, technical supervision of the Senior Resources Management Officer and the direct supervision of the Finance Officer (Compliance), the successful candidate will be responsible for supporting the coordination and implementation of assigned Implementing Partners (IPs) aspects for sound, transparent, reliable, and accountable IPs’ financial resources management.</span></p><br><br> </div>
<p>تعلن شركتنا عن حاجتها إلى مسؤول تسويق وإشراف مشاريع </p><p> </p><p><strong>المهام</strong>:</p><p> </p><p>استقطاب المشاريع والعملاء الجدد.</p><p>متابعة وتنسيق المشاريع ميدانياً.</p><p>الإشراف على سير العمل وإعداد التقارير.</p><p>يفضل لديه وسيله نقل ومن اماكن قريبه من </p><p>منطقه القادسيه في بغداد </p>
<p>Job Specification:
• Lead and manage all Ramp Services section activities in compliance with regulations contained in ICAR 27, IATA AHM/IGOM.
• Plan and supervise aircraft turnaround operations, ensuring safe marshalling, loading/unloading, towing, and aircraft servicing (GHSP.SOP.045).
• Manage baggage and cargo handling operations including sorting, transport, loading/unloading, ULD management, and Dangerous Goods compliance per GHSP.SOP.040 and GHSP.SOP.015.
• Oversee aircraft services: external/internal cleaning, water/lavatory servicing, cabin heating/cooling, etc per GHSP.SOP.020.
• Supervise surface transport of crew, passengers (including PRMs and VIPs), and baggage per GHSP.SOP.030.
• Coordinate with OCC, Load Control, and Turnround Coordination to optimize on-time departure performance (OTP) per GHSP.SOP.03.
• Ensure all ramp personnel hold valid airside work permits and required competency certifications (GHSP.PER.020).
• Implement and maintain SMS elements for ramp operations (GHSP.SMS.005) and manage occurrence reporting within the stipulated regulatory framework (GHSP.REC.025).
• Develop, review, and enforce SOPs and contingency plans for all ramp services functions.
• Oversee GSE serviceability and coordinate maintenance scheduling to ensure operational availability (GHSP.EQP.005).
• Foster a strong safety culture, promote FOD prevention, just-culture reporting, and continuous improvement across the ramp.
• Prepare and manage the Ramp Services budget and provide periodic operational performance reports to the Head of Ground Handling Services.
Human & Technical Resources for Ramp Services
• Ensure the Ramp Services section is staffed with a sufficient number of qualified personnel to meet operational requirements, considering scope of services and flight schedules (GHSP.PER.005).
• Verify that all operational staff hold valid ground services work permits and that competency aligns with IATA requirements (GHSP.PER.020).
• Identify competency and training gaps; propose recruitment and refresher training plans; coordinate delivery with the Training & Development (TRAD) section (GHSP.TRNG.005).
• Mobilize ramp resources during IROPS, emergencies , or special assignments.
• Ensure the availability and serviceability of GSE, monitoring compliance with AHM 910, 913, and 973 standards (GHSP.EQP.005).
• Oversee the availability and condition of Personal Protective Equipment (PPE) for all ramp personnel (GHSP.EQP.025).
• Coordinate with the Store & Inventory function to ensure adequate supplies and consumables for ramp operations.
Planning & Programmes for Ramp Services
• Develop, maintain, and enforce SOPs for all ramp services functions in alignment with ICAR 27 (GHSP.SOP.045, .040, .015, .020, .030, .035, .050) and IATA AHM/IGOM.
• Prepare and review annual operational plans, shift rosters, resource allocation plans, and contingency procedures for ramp services.
• Contribute to airport-wide operational planning, ORAT activities, capacity reviews, and seasonal operations adjustments.
• Develop and maintain FOD prevention programs, apron safety plans, and ramp safety audit schedules in coordination with the Safety & Quality Assurance (SAFQ) function.
• Plan and coordinate ramp emergency response procedures and drills in alignment with the Airport Emergency Plan (AEP).
Core Operational Activities
• Ramp Handling (GHSP.SOP.045): Supervise aircraft marshalling, parking, towing, engine starting support, loading/unloading, and communication with airside stakeholders.
• Baggage & Cargo Handling (GHSP.SOP.040 / .015): Manage baggage sorting, departure preparation, loading/unloading, transport to/from aircraft, mishandled baggage procedures, and Dangerous Goods compliance per IATA DGR.
• Aircraft Services (GHSP.SOP.020): Oversee external/internal cleaning, water and lavatory servicing, cabin temperature management, and associated operations.
• Surface Transport (GHSP.SOP.030): Manage transport of crew, passengers (including PRMs, VIPs, VVIPs), and baggage between aircraft and terminal.
• Coordinate with OCC, Load Control, and Turnround Coordination on all turnaround sequences to meet scheduled departure times.
• Monitor and enforce compliance with airline Ground Handling Agreements (GHAs) and Service Level Agreements (SLAs).
• Manage aircraft ground damage prevention, ensuring correct positioning and use of ground equipment near aircraft.
Budget and Activity Planning
• Prepare the annual Ramp Services budget (CAPEX/OPEX) covering staffing, training, GSE maintenance and replacement, PPE, and safety-promotion activities.
• Monitor and control Ramp Services expenditures against the approved budget; identify variances and propose corrective measures to the HoD.
• Provide periodic reports to the HoD on operational performance, budget utilization, and KPI achievement.
QMS and EMS
• Support the Quality Assurance function in maintaining ramp services quality assurance processes aligned with the airport QMS and ICAR 27 (GHSP.QA.005), including audits, inspections, and corrective-action follow-up.
• Support internal and external quality audits of Ramp Services operations (including ISAGO where applicable) and ensure timely closure of non-conformances.
• Promote a culture of standardization, SOP compliance, and continuous improvement across the ramp team.
• Ensure environmental compliance: fuel spill prevention and response, waste disposal, and minimizing the environmental impact of GSE emissions and consumables.
Safety Management System (SMS)
• Implement and maintain SMS elements for Ramp Services in accordance with ICAR 27 (GHSP.SMS.005) and airport SMS framework.
• Manage the Ramp Services occurrence reporting system; ensure all reportable events are submitted and follow-up reports are completed per GHSP.REC.025.
• Coordinate with and support the Safety & Quality Assurance (SAFQ) function on incident investigations, root-cause analysis, and corrective/preventive action implementation.
• Promote a just-culture environment, open safety reporting, and dissemination of lessons learned from incidents across Ramp Services personnel.</p><p>Education
• Bachelor’s degree in Airport/Aviation Management or related field.
Experience
• Minimum 10 years of progressive experience in ramp operations and ground handling, including at least 3–5 years in a management role management.
• Demonstrated experience managing IATA AHM/IGOM compliant ground handling operations
• Proven expertise in GSE management, ramp safety, and aircraft turnaround supervision
• Familiarity with Ground Handling regulatory requirements and compliance obligations
• Strong exposure to ORAT projects, airport openings, or large-scale operational transitions.
Computer Skills
• MS Office Suite
• Knowledge of AODB, RMS, OCC operational systems, and GSE maintenance management systems (Desirable)
Language Skills
Solid knowledge and command of written and spoken English (essential) and Arabic (desirable).
Training Requirements
• Airside Safety & Ramp Safety Operations (Essential)
• SMS – Safety Management System (Essential)
• Human Factors (Essential)
• Dangerous Goods Regulations – IATA DGR (Essential)
• Emergency Response Plan (ERP) (Essential)
• FOD Prevention Program (Highly Desirable)
• Basic Load Control (Essential)
• IATA Ground Operations Management / IGOM (Desirable)
• Fuel Handling – JIG Standards Awareness (Desirable)</p>