IT Jobs in Iraq

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client, a renowned company in the fintech industry, is looking for an experienced Senior Salesforce Development &amp; Architecture Lead to join their team remotely. The Senior Salesforce Development &amp; Architecture Lead will define the Salesforce platform's technical strategy, architecture, and development direction, ensuring secure, scalable, and high-performing solutions that support critical business operations. This role combines hands-on technical leadership with architectural oversight, mentoring development teams, and collaborating closely with business and technology stakeholders.</p><p><b>Responsibilities</b>:</p><ul><li>Lead the architecture, development, and deployment of enterprise-scale Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce Platform capabilities.</li><li>Define and drive Salesforce architecture standards, development best practices, governance, and coding guidelines.</li><li>Lead the implementation and customization of Salesforce across Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Partner with business stakeholders, product owners, and technical teams to translate business requirements into scalable, secure, and maintainable solutions.</li><li>Design and oversee integrations with payment platforms, core banking systems, enterprise applications, and microservices using REST/SOAP APIs and enterprise integration patterns.</li><li>Ensure platform scalability, reliability, security, and performance in a high-volume fintech environment.</li><li>Provide technical leadership through solution design, code reviews, mentoring, and technical guidance.</li><li>Establish and enforce Salesforce security architecture, data access models, and compliance with industry best practices.</li><li>Lead troubleshooting of complex technical issues, performance bottlenecks, and production incidents.</li><li>Drive Git-based version control, CI/CD pipelines, automated testing, and release management.</li><li>Collaborate with enterprise architects and cross-functional teams to align Salesforce solutions with the organization's technology strategy.</li><li>Evaluate new Salesforce capabilities and emerging technologies to continuously improve the platform.</li><li>Maintain technical documentation, architecture diagrams, and integration documentation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.</li><li>8 10+ years of Salesforce development experience, including solution architecture and technical leadership.</li><li>Strong expertise in Apex, SOQL, SOSL, Lightning Web Components (LWC), Visualforce, Salesforce APIs, and platform customization.</li><li>Extensive experience with Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Deep understanding of Salesforce architecture, data modeling, security, governor limits, and performance optimization.</li><li>Proven experience designing and implementing complex integrations using REST/SOAP APIs, asynchronous processing, middleware, and enterprise integration patterns.</li><li>Experience integrating Salesforce with enterprise applications (e.g., payment platforms, banking systems, or ERP solutions) is highly preferred.</li><li>Hands-on experience with Git, CI/CD pipelines, and DevOps practices.</li><li>Demonstrated experience leading development teams, mentoring engineers, and driving architectural decisions.</li><li>Salesforce certifications such as Platform Developer II, Application Architect, System Architect, or Certified Technical Architect (CTA) are highly preferred.</li><li>Excellent problem-solving, communication, and stakeholder management skills.</li><li>English required; Arabic is a plus.</li></ul><p></p></section>

<p><h4>Job description</h4> <p><strong>Function:</strong> Information Management / IT<br> <strong>Role level:</strong> Technical Team Lead<br> <strong>Location:</strong> Majnoon Project – Site Basra<br> <strong>Primary purpose:</strong> Lead systems support, stability, security, upgrades, troubleshooting and documentation<br> <strong>Reporting:</strong> Data Centre Manager</p> <h4>Preface</h4> <p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p> <h4>Professional summary</h4> <p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p> <h4>Core competencies</h4> <ul> <li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li> <li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li> <li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li> <li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li> <li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li> <li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li> <li>Ability to prioritize technical work across incidents, maintenance, projects, and operational support.</li> </ul> <h4>Professional experience</h4> <ul> <li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li> <li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li> <li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li> <li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li> <li>Experience developing best practices, technical documentation, procedures, and operational standards.</li> <li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li> </ul> <h4>Key responsibilities</h4> <ul> <li><strong>Lead and mentor:</strong> Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</li> <li><strong>Maintain stability:</strong> Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</li> <li><strong>Oversee upgrades:</strong> Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</li> <li><strong>Troubleshoot issues:</strong> Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</li> <li><strong>Drive best practice:</strong> Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</li> <li><strong>Support governance:</strong> Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</li> </ul> <h4>Certifications</h4> <p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p> <ul> <li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li> <li>ITIL Foundation or equivalent service management certification.</li> <li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li> </ul> <h4>Technical skills</h4> <ul> <li><strong>Systems administration:</strong> Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</li> <li><strong>Infrastructure operations:</strong> Virtualization, storage, compute, network services, hosting environments, and operational resilience.</li> <li><strong>Security and controls:</strong> Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</li> <li><strong>Troubleshooting:</strong> Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</li> <li><strong>Upgrades and maintenance:</strong> System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</li> <li><strong>Documentation:</strong> Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</li> </ul> <h4>Languages</h4> <p>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.<br> Arabic language skills are also relevant.</p></p><p></p>

<p><h4>Job description</h4> <p><strong>Function:</strong> Information Management / IT<br> <strong>Role level:</strong> Technical Team Lead<br> <strong>Location:</strong> Majnoon Project – Site Basra<br> <strong>Primary purpose:</strong> Lead systems support, stability, security, upgrades, troubleshooting and documentation<br> <strong>Reporting:</strong> Data Centre Manager</p> <h4>Preface</h4> <p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p> <h4>Professional summary</h4> <p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p> <h4>Core competencies</h4> <ul> <li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li> <li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li> <li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li> <li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li> <li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li> <li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li> <li>Ability to prioritize technical work across incidents, maintenance, projects, and operational support.</li> </ul> <h4>Professional experience</h4> <ul> <li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li> <li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li> <li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li> <li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li> <li>Experience developing best practices, technical documentation, procedures, and operational standards.</li> <li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li> </ul> <h4>Key responsibilities</h4> <ul> <li><strong>Lead and mentor:</strong> Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</li> <li><strong>Maintain stability:</strong> Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</li> <li><strong>Oversee upgrades:</strong> Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</li> <li><strong>Troubleshoot issues:</strong> Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</li> <li><strong>Drive best practice:</strong> Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</li> <li><strong>Support governance:</strong> Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</li> </ul> <h4>Certifications</h4> <p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p> <ul> <li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li> <li>ITIL Foundation or equivalent service management certification.</li> <li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li> </ul> <h4>Technical skills</h4> <ul> <li><strong>Systems administration:</strong> Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</li> <li><strong>Infrastructure operations:</strong> Virtualization, storage, compute, network services, hosting environments, and operational resilience.</li> <li><strong>Security and controls:</strong> Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</li> <li><strong>Troubleshooting:</strong> Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</li> <li><strong>Upgrades and maintenance:</strong> System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</li> <li><strong>Documentation:</strong> Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</li> </ul> <h4>Languages</h4> <p>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.<br> Arabic language skills are also relevant.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Data Centre - System team lead<br><br><p><b>Job Description: Data Centre - System Team Lead</b></p><br><br><p><b>Role Title: </b>System Team Lead</p><br><br><p><b>Function: </b>Information Management / IT</p><br><br><p><b>Role Leve: </b>Technical Team Lead</p><br><br><p><b>Location: </b>Majnoon Project – Site Basra</p><br><br><p><b>Primary Purpose: </b>Lead systems support, stability, security, upgrades, troubleshooting and documentation</p><br><br><p><b>Reporting: </b>Data Centre Manager</p><br><br>Preface<p>This job description outlines the purpose, responsibilities, competencies, experience, certifications, technical skills, and language requirements for the System Team Lead role. The role is designed for a technically experienced leader who can guide system administrators and engineers while maintaining reliable, secure, and efficient IT services.</p><br><br>Professional Summary<p>The System Team Lead leads and mentors system administrators and engineers, ensuring that IT systems remain stable, secure, efficient, and aligned with operational requirements. The role oversees system upgrades, troubleshooting, technical support, documentation, and best-practice adoption. It requires strong hands-on technical capability combined with leadership, planning, communication, and stakeholder coordination skills.</p><br><br>Core Competencies<ul><li>Team leadership, mentoring, coaching, and development of system administrators and engineers.</li><li>Strong technical problem-solving and ability to manage complex troubleshooting activities.</li><li>Operational discipline focused on stability, security, availability, and efficiency of IT systems.</li><li>Ability to plan, coordinate, and oversee system upgrades, patching, and continuous improvement activities.</li><li>Strong documentation discipline, including procedures, standards, runbooks, and knowledge sharing.</li><li>Clear communication with technical teams, business users, vendors, and management stakeholders.</li><li>Ability to prioritise technical work across incidents, maintenance, projects, and operational support.</li></ul>Professional Experience<ul><li>Extensive experience in systems administration, infrastructure support, or IT engineering roles.</li><li>Experience leading or mentoring system administrators, engineers, or technical support resources.</li><li>Proven experience supporting enterprise IT systems in operational or project-based environments.</li><li>Experience overseeing system upgrades, troubleshooting, incident resolution, and root-cause analysis.</li><li>Experience developing best practices, technical documentation, procedures, and operational standards.</li><li>Experience working with internal IT teams, vendors, and wider project stakeholders to maintain service continuity.</li></ul><br>Key Responsibilities<br><p><b>Lead and Mentor</b></p><br><br><p>Lead, guide, and mentor system administrators and engineers, supporting team capability, work allocation, and technical discipline.</p><br><br><p><b>Maintain Stability</b></p><br><br><p>Ensure IT systems remain stable, secure, efficient, and available to support business and project operations.</p><br><br><p><b>Oversee Upgrades</b></p><br><br><p>Coordinate system upgrades, patching, maintenance activities, and technical changes in line with operational needs.</p><br><br><p><b>Troubleshoot Issues</b></p><br><br><p>Oversee complex troubleshooting, escalation management, root-cause analysis, and incident resolution.</p><br><br><p><b>Drive Best Practice</b></p><br><br><p>Develop, maintain, and promote best practices, technical standards, runbooks, and operational documentation.</p><br><br><p><b>Support Governance</b></p><br><br><p>Contribute to IT governance, reporting, risk reduction, service improvement, and stakeholder communication.</p><br><br>Certifications<p>Relevant professional certifications are preferred where aligned to the organisation, technology stack, and project requirements. Examples include:</p><br><br><ul><li>Microsoft, Linux, VMware, Cisco, cloud, cyber security, or infrastructure-related certifications.</li><li>ITIL Foundation or equivalent service management certification.</li><li>Security-related certification such as CompTIA Security+, Microsoft Security, or equivalent is advantageous.</li></ul>Technical Skills<p><b>Systems Administration</b></p><br><br><p>Windows Server, Linux, core infrastructure services, patching, backup, monitoring, and support.</p><br><br><p><b>Infrastructure Operations</b></p><br><br><p>Virtualization, storage, compute, network services, hosting environments, and operational resilience.</p><br><br><p><b>Security and Controls</b></p><br><br><p>Secure configuration, access control, vulnerability remediation, endpoint protection, and compliance support.</p><br><br><p><b>Troubleshooting</b></p><br><br><p>Incident response, escalation support, root-cause analysis, performance investigation, and service restoration.</p><br><br><p><b>Upgrades and Maintenance</b></p><br><br><p>System upgrades, patch cycles, lifecycle planning, maintenance windows, and technical change coordination.</p><br><br><p><b>Documentation</b></p><br><br><p>Runbooks, SOPs, standards, technical guides, change records, and knowledge-base material.</p><br><br>Languages<ul><li>English language proficiency required for technical documentation, reporting, stakeholder communication, and operational coordination.</li><li>Arabic</li></ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Plan Maintenance: Update project timelines and task lists weekly based on updates from the team; flag any delayed tasks to the Project Manager.<br> Status Tracking: Assist in compiling weekly status updates, gathering inputs from team members, and ensuring data is ready for the weekly RAG (Red/Amber/Green) report.<br> Log Management: Maintain and update the project tracking logs (Action Items, Risks, and Issues) weekly, ensuring deadlines and owners are clearly assigned.<br> Meeting Support: Schedule governance meetings, document clear minutes of the meeting (MoM), and distribute the action tracker to attendees within 24 hours.<br> Document Control: Organize and maintain all project documentation in the central repository, ensuring files are properly named and easy to find for audits.<br> Team Coordination: Follow up daily/weekly with cross-functional team members or vendors on pending tasks and action items to keep deadlines on track.<br> Experience: +1 years of experience in project coordination, PMO support, or technology tracking; basic understanding of fintech or IT environments is a plus.<br> Tooling: Familiarity with standard project management tools (e.<br>g., Jira, Asana, Trello, MS Project) to update task lists and timelines.<br> Governance Discipline: Strong organizational skills with experience updating and maintaining basic tracking logs (tasks, risks, and meeting minutes).<br> Languages: Fluent in Arabic; strong professional English communication skills (written and verbal).<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq activly recruting to hire a IT PMO Expert who is responsible for managing and delivering assigned IT, digital, and business transformation projects while supporting the governance and operational activities of the IT PMO. The role is accountable for end-to-end project planning, execution, monitoring, reporting, stakeholder management, risk management, and successful delivery of projects in accordance with organizational standards. The position requires hands-on experience in Agile, Waterfall, and Hybrid project delivery methodologies, while ensuring effective governance, executive reporting, and business value realization.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>End-to-end coordination of IT, digital, and business transformation projects.</span></p><br></li><li><p><span>Manage assigned projects throughout the complete project lifecycle from initiation, planning, execution, monitoring &amp; controlling through to successful project closure.</span></p><br></li><li><p><span>Develop and maintain project plans, schedules, milestones, budgets, resource plans, and project documentation.</span></p><br></li><li><p><span>Coordinate with business, technology, customer experience, finance, procurement, legal, regulatory, and external vendors to ensure successful project delivery.</span></p><br></li><li><p><span>Monitor project progress against approved plans and proactively manage project scope, timelines, quality, cost, and resources.</span></p><br></li><li><p><span>Identify, assess, and manage project risks, issues, assumptions, dependencies, and change requests, ensuring timely escalation where required.</span></p><br></li><li><p><span>Facilitate project governance meetings, steering committee meetings, project reviews, and prepare Minutes of Meeting (MoMs), action trackers, executive dashboards, and status reports.</span></p><br></li><li><p><span>Manage stakeholder communication and ensure alignment between business objectives and project deliverables.</span></p><br></li><li><p><span>Apply Agile, Waterfall, and Hybrid project management methodologies based on project requirements.</span></p><br></li><li><p><span>Participate in Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement sessions.</span></p><br></li><li><p><span>Coordinate User Acceptance Testing (UAT), deployment planning, business readiness, change management, and project handover activities.</span></p><br></li><li><p><span>Track project financials, resource utilization, procurement activities, vendor deliverables, and contractual milestones.</span></p><br></li><li><p><span>Ensure compliance with IT PMO governance, project management methodologies, organizational policies, audit requirements, and stage-gate approval processes.</span></p><br></li><li><p><span>Maintain project documentation, project repositories, RAID logs, lessons learned, and project metrics using PM tools such as JIRA, Confluence, MS Project, or equivalent platforms.</span></p><br></li><li><p><span>Support the Head of IT PMO in portfolio reporting, executive presentations, PMO process improvements, governance initiatives, and continuous enhancement of project management practices.</span></p><br></li><li><p><span>Contribute to the development and standardization of PMO templates, methodologies, best practices, and project governance frameworks.</span></p><br></li></ul> <br> <br><br> Education, Experience, and Competencies <br> <p><span>Education</span></p><br><ul><li><p><span>Bachelor's degree or Above</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>3–5 years of experience in IT Project Management, PMO, Technology Delivery, or Digital Transformation projects.</span></p><br></li><li><p><span>Experience managing IT, telecom, enterprise applications, infrastructure, digital, or business transformation projects.</span></p><br></li><li><p><span>Hands-on experience in managing projects using Agile (Scrum/Kanban), Waterfall, and Hybrid project management methodologies.</span></p><br></li><li><p><span>Experience in project planning, scheduling, budgeting, resource management, risk management, and stakeholder management.</span></p><br></li><li><p><span>Experience working with cross-functional teams and external vendors.</span></p><br></li><li><p><span>Experience preparing executive dashboards, project status reports, governance documentation, and steering committee presentations.</span></p><br></li><li><p><span>Familiarity with IT project lifecycle management, SDLC, and change management processes.</span></p><br></li><li><p><span>Experience in telecom or enterprise environments is preferred.</span></p><br></li><li><p><span>Experience using project management tools such as JIRA, Confluence, Microsoft Project, Azure DevOps, Smartsheet, or equivalent platforms.</span></p><br></li><li><p><span>Professional certifications such as PMP®, PRINCE2®, Certified Scrum Master (CSM®) or equivalent are considered an advantage.</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Serving our Customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Teamwork</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><ul><li><p><span>Initiative</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Human Resources Management</span></p><br></li><li><p><span>Financial Management</span></p><br></li><li><p><span>Project / Program Management</span></p><br></li><li><p><span>Performance Management</span></p><br></li><li><p><span>Oral &amp; Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Strategic Planning and Thinking</span></p><br></li></ul><p><span>IDE&nbsp; Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Construction IT &amp; Telecom Lead<br><br><p>"Belong, Connect, Grow, with KBR!</p><br><br><br><p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p><br><br><p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</p><br><br><br><br><p><b>Job Description:</b>&nbsp;IT &amp;Tele Construction Lead&nbsp;</p><br><br><p><b>Company:</b>&nbsp;KBR Iraq</p><br><br><p><b>Location:</b>&nbsp;Majnoon Oil Field, Iraq, (Rotation Alignment 28/28)</p><br><br><p><b>Nationality:</b>&nbsp;Iraqi Nationals Preferred</p><br><br><br><p>The IT &amp; Telecom Lead / Construction Supervisor – Telecommunications is responsible for overseeing all telecommunications construction activities across greenfield and brownfield scopes within the Majnoon Oil Field. The role ensures safe execution, technical integrity, compliance with international standards, and alignment with project cost and schedule objectives. This position provides leadership to telecom technicians and contractors while coordinating closely with Engineering, HSE, Construction, and Contracts &amp; Procurement teams.</p><br><br><br><p><b>Accountability / Expectations</b></p><br><br><ul><li>Ensure full compliance with KBR and project HSE standards across all telecom construction activities.</li><li>Enforce safe work practices related to confined space entry, lifting operations, electrical safety, and cable installation.</li><li>Promote a proactive safety culture through regular inspections, toolbox talks, and risk mitigation planning.</li><li>Telecommunications Construction Oversight</li><li>Supervise installation, configuration, testing, and preservation of telecom systems including:</li></ul><ul><li>Fiber Optic networks</li><li>Structured cabling</li><li>Radio systems</li><li>PAGA</li><li>CCTV</li><li>Access Control Systems (ACS)</li><li>PIDs</li><li>Voice, data, and video networks</li></ul><br><ul><li>Review and validate vendor test results for fiber optic and network performance.</li><li>Manage telecom contractors and vendors, ensuring adherence to project specifications and quality requirements.</li><li>Support development of construction strategies for both greenfield and brownfield scopes.</li><li>Work with the Discipline Lead to ensure alignment on scope, quality, cost, and schedule.</li><li>Ensure Engineering and C&amp;P deliverables match construction sequencing and handover milestones.</li><li>Conduct constructability reviews to identify risks, improve productivity, and optimise execution plans.</li><li>Integrate telecom infrastructure into the broader construction plan with minimal operational disruption.</li><li>Provide accurate progress reporting and maintain documentation integrity.</li><li>Identify and resolve technical issues in coordination with Engineering and contractors.</li><li>Ensure telecom systems comply with international standards and project-specific requirements.</li><li>Lead multiple concurrent telecom construction packages, ensuring timely and quality delivery.</li><li>Collaborate with cross-functional teams to understand operational requirements and deliver fit‑for‑purpose telecom solutions.</li><li>Lead and motivate telecom technicians and contractor teams, setting clear objectives and expectations.</li><li>Provide technical guidance, coaching, and performance oversight.</li><li>Communicate effectively with stakeholders, including non‑technical personnel, ensuring clarity of requirements and interfaces.</li><li>Deliver telecom construction activities safely, on schedule, and within budget.</li><li>Maintain strict compliance with project specifications, standards, and HSE requirements.</li><li>Ensure quality of installation, testing, and commissioning activities.</li><li>Drive productivity improvements and resource‑based planning (Level 4 Scheduling).</li><li>Maintain strong coordination between contractors, engineering, and client representatives.</li><li>Ensure seamless integration of telecom systems into operational infrastructure.</li></ul><br><p><b>Education</b></p><br><br><br><p>Bachelor’s degree in Telecommunications, Electrical Engineering, or related discipline.</p><br><br><br><p><b>Experience</b></p><br><br><br><p>10+ years of experience in oil &amp; gas telecommunications systems.</p><br><br><p>5–10 years of construction supervision experience.</p><br><br><br><ul><li>Strong background in fiber optics, structured cabling, radio communication, CCTV, SCADA, and PAGA systems.</li><li>Experience in remote, challenging environments and both brownfield and greenfield projects.</li><li>Knowledge of international telecom standards and oil &amp; gas HSE regulations.</li><li>Strong leadership and team‑building capability.</li><li>Proven experience in productivity measurement and resource‑based planning.</li><li>Excellent communication and coordination skills.</li><li>Ability to manage multiple projects simultaneously.</li></ul><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Design, develop, customize, and implement solutions within the Temenos T24 platform. Troubleshoot system bugs and resolve production issues. Develop and customize Temenos T24 modules based on Business Requirement Documents (BRDs). Collaborate with business analysts and other IT development teams to understand business requirements end to end. Code, test, and implement T24 solutions while ensuring high performance and reliability. Ensure adherence to coding standards and best practices. Maintain proper documentation for all T24 development and support activities. Collaborate with other internal IT teams during incidents/time of need.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 - 3 years working experience in fintech and digital payments platforms.</li><li>Bachelor's degree in computer science or computer engineering or any other IT related discipline.</li><li>Temenos Design Studio or Eclipse or any other IDE.</li><li>Experience with JIRA Version Control System.</li><li>Experience in Java or Python.</li><li>Technical reports writing and Software documentations skills.</li><li>Banking domain experience is an advantage.</li><li>Fluency in English and Arabic (Kurdish is a plus)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Support digital maintenance and field service operations. The ideal candidate will have strong expertise in preventive and corrective maintenance workflows, mobile field service applications, and digital transformation initiatives. Key Responsibilities Support digital maintenance and field service solutions. Align field operations with digital workflows and business processes. Support preventive and corrective maintenance activities. Troubleshoot mobile field service applications (iOS &amp; Android). Perform testing in offline and low-connectivity environments. Support user training, UAT, and change management activities. Collaborate with maintenance, operations, and IT teams to resolve issues.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, IT, Computer Science, or a related field. 3 5 years of experience in maintenance or field service within asset-intensive industries. Strong understanding of: Preventive &amp; Corrective Maintenance Work Order Management Mobile/Field Service Applications Digital Maintenance Workflows Experience with SAP PM, IBM Maximo, Oracle Maintenance, Microsoft Dynamics 365 Field Service, or similar EAM/CMMS solutions is preferred. Strong problem-solving, communication, and stakeholder management skills. Preferred: Experience in Oil &amp; Gas, Utilities, Energy, or Infrastructure projects.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities:</p><p>Conduct Analysis and Investigation: Diligently manage and investigate alerts within the Eastnets SYSTEM to identify potential instances of money laundering or terrorist financing activities.</p><p>Customer Interaction and Decision-making: Engage with customers to conduct thorough investigations and deliver initial decisions on cases promptly.</p><p>Meeting Daily Targets: Consistently achieve daily targets set by the direct supervisor while ensuring the accuracy of analyses conducted.</p><p>Compliance and Documentation: Ensure meticulous adherence to unit procedures by accurately archiving all investigations.</p><p>Monitoring System Assessment: Continuously assess the AML transaction monitoring system to minimize false positives, and promptly escalate abnormal findings to the direct supervisor.</p><p>Adherence to Additional Tasks: Perform any other duties related to the unit as assigned by the direct supervisor.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration, Finance, Law, IT, or a related field.</p><p>Industry Experience &amp; Skills:</p><p>Minimum 1-2 years of experience in the fintech, digital payments, or telecom sector (Internal experience within ZainCash operations or customer care is highly preferred).</p><p>Basic understanding of AML/CFT regulations, KYC, and screening concepts.</p><p>High attention to detail with the ability to accurately analyze data under high-pressure and tight deadlines.</p><p>Good command of English and proficiency in MS Office (especially Excel)</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Inventory / SCM Location: Iraq Experience: 3 5 Years Job Summary We are seeking an experienced Inventory / SCM Support Engineer to support warehouse operations, inventory validation, and ERP-based supply chain processes. The ideal candidate should have hands-on experience with Oracle, SAP, or IBM Maximo , along with strong knowledge of warehouse operations, barcode/RFID technologies, and physical inventory verification. Key Responsibilities Perform inventory validation and physical stock verification. Support warehouse mapping and material master data validation. Troubleshoot barcode scanners, RFID devices, and warehouse hardware. Execute inventory transactions and reconciliation in Oracle, SAP, or Maximo. Identify and resolve inventory discrepancies. Support warehouse system testing, implementation, and on-site validation. Coordinate with warehouse, logistics, and IT teams to ensure inventory accuracy.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Supply Chain, Logistics, Engineering, IT, or a related field.</li><li>3 5 years of experience in warehouse operations or SCM systems.</li><li>Hands-on experience with Oracle SCM, SAP MM/WM/EWM, or IBM Maximo .</li><li>Strong knowledge of inventory control, warehouse operations, and material management.</li><li>Experience with barcode/RFID devices and warehouse hardware troubleshooting.</li><li>Strong analytical, communication, and problem-solving skills.</li><li>Preferred Experience in Oil &amp; Gas, Industrial, or Large Enterprise environments.</li><li>Oracle, SAP, Maximo, or Supply Chain certifications are an advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities:</p><p>Plan Maintenance: Update project timelines and task lists weekly based on updates from the team; flag any delayed tasks to the Project Manager.</p><p>Status Tracking: Assist in compiling weekly status updates, gathering inputs from team members, and ensuring data is ready for the weekly RAG (Red/Amber/Green) report.</p><p>Log Management: Maintain and update the project tracking logs (Action Items, Risks, and Issues) weekly, ensuring deadlines and owners are clearly assigned.</p><p>Meeting Support: Schedule governance meetings, document clear minutes of the meeting (MoM), and distribute the action tracker to attendees within 24 hours.</p><p>Document Control: Organize and maintain all project documentation in the central repository, ensuring files are properly named and easy to find for audits.</p><p>Team Coordination: Follow up daily/weekly with cross-functional team members or vendors on pending tasks and action items to keep deadlines on track.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience: +1 years of experience in project coordination, PMO support, or technology tracking; basic understanding of fintech or IT environments is a plus.</p><p>Tooling: Familiarity with standard project management tools (e.g., Jira, Asana, Trello, MS Project) to update task lists and timelines.</p><p>Governance Discipline: Strong organizational skills with experience updating and maintaining basic tracking logs (tasks, risks, and meeting minutes).</p><p>Languages: Fluent in Arabic; strong professional English communication skills (written and verbal).</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Soluvide (soluvide.com) is a UAE-based software company that builds AI-powered automation tools for businesses — including AI chatbots, workflow automations, custom software, and system integrations.</p><p>We are hiring two Sales Executives based in Iraq,Erbil to identify and develop B2B client relationships for our software and automation solutions across the region.</p><p>What You'll Do</p><p>Identify and approach potential B2B clients across different industries.</p><p>Build and maintain a sales pipeline.</p><p>Present Soluvide's software and automation solutions to decision-makers.</p><p>Understand client requirements and recommend suitable solutions.</p><p>Schedule discovery meetings and product demonstrations.</p><p>Negotiate proposals and close deals.</p><p>Maintain CRM records and follow up with prospects.</p><p>Represent Soluvide professionally in client interactions.</p><p>Qualifications</p><p>Experience in B2B sales, software sales, or technology solutions preferred.</p><p>Background in software development, IT, computer engineering, or related technical fields is an advantage.</p><p>Strong communication and negotiation skills.</p><p>Understanding of business needs and digital transformation.</p><p>Ability to work independently.</p><p>Fluent Arabic, English proficiency, and Kurdish proficiency.</p><p><br></p><p>Skills</p><p>B2B sales and client relationship management</p><p>Strong negotiation and closing skills</p><p>CRM software proficiency</p><p>Understanding of SaaS, software, or AI/tech products (or background in software development, IT, or computer engineering)</p><p>Excellent verbal and written Arabic; English is a strong plus</p><p>Self-motivated with the ability to work independently and manage a full sales pipeline.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>B2B sales and client relationship management</p><p>Strong negotiation and closing skills</p><p>CRM software proficiency</p><p>Understanding of SaaS, software, or AI/tech products (or background in software development, IT, or computer engineering)</p><p>Excellent verbal and written Arabic; English is a strong plus</p><p>Self-motivated with the ability to work independently and manage a full sales pipeline</p></div>

<p><br></p><p>Role Purpose Zain Iraq actively recruiting to hire a IT Service Layer Integration Senior Specialist who are responsible for overseeing the implementation of the IT operations, such as planning, procuring applications and supporting installation, to ensure that the highest standards of technology services are available to achieve the overall objectives of ZAIN IQ and ensure efficiency of the processes and operations. The job holders might also assess risks to IT security, evaluate potential solutions and propose clear plans and procedures for achieving a secure IT environment, and contribute to the creation of plans whereby known and potential risks can be managed and eliminated.</p><p>Responsibilities</p><ul><li>Collect and analyze business and technical requirements from stakeholders.</li><li>Translate requirements into detailed technical specifications for integration solutions.</li><li>Design service architecture and interface requirements for integration.</li><li>Develop scripts and configurations at application and database levels.</li><li>Ensure alignment with enterprise architecture principles and standards.</li><li>Handle day-to-day operations of service layer integration systems.</li><li>Provide L1, L2, and L3 support :</li><li>L1 : Initial troubleshooting and incident logging.</li><li>L2 : Advanced issue resolution and configuration fixes.</li><li>L3 : Complex problem-solving and vendor coordination.</li><li>Ensure timely escalation and resolution of incidents.</li><li>Design and execute test cases and scenarios for integration components.</li><li>Perform unit, integration, and system testing to validate functionality.</li><li>Ensure defects are tracked, resolved, and documented according to release schedules.</li><li>Continuously monitor system health, performance, and capacity.</li><li>Generate daily, weekly, and monthly reports on service performance, incidents, and KPIs.</li><li>Provide proactive alerts and recommendations for optimization.</li><li>Maintain updated technical documentation for all integration processes.</li><li>Ensure compliance with security, data privacy, and regulatory standards.</li><li>Identify opportunities for automation and optimization in integration workflows.</li><li>Research emerging technologies (e.g., microservices, API gateways, cloud-native integration) and recommend enhancements.</li><li>Manage end-to-end implementation of integration solutions.</li><li>Coordinate with vendors and internal teams for smooth deployment.</li><li>Oversee release management, including building release packages and scheduling.</li></ul><p>Education, Experience and Competencies</p><p>Education</p><ul><li>Bachelor s degree in IT, computer science or related fields</li></ul><p>Experience</p><ul><li>2-3 years of experience in the Laravel framework.</li><li>Good understanding of SQL queries and database design.</li><li>Good experience in jQuery, Bootstrap.</li><li>Proficient in using Linux.</li><li>Basic understanding of a web server (such as nginx).</li><li>Basic understanding of networking.</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Achievement Driven</li><li>Information Seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral &amp; Written Communication</li><li>Managing Information</li><li>Technology Application</li><li>IT User Support</li><li>IT Business Analysis</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education</p><ul><li>Bachelor s degree in IT, computer science or related fields</li></ul><p>Experience</p><ul><li>2-3 years of experience in the Laravel framework.</li><li>Good understanding of SQL queries and database design.</li><li>Good experience in jQuery, Bootstrap.</li><li>Proficient in using Linux.</li><li>Basic understanding of a web server (such as nginx).</li><li>Basic understanding of networking.</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Achievement Driven</li><li>Information Seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral &amp; Written Communication</li><li>Managing Information</li><li>Technology Application</li><li>IT User Support</li><li>IT Business Analysis</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Conduct Analysis and Investigation: Diligently manage and investigate alerts within the Eastnets SYSTEM to identify potential instances of money laundering or terrorist financing activities.<br> Customer Interaction and Decision-making: Engage with customers to conduct thorough investigations and deliver initial decisions on cases promptly.<br> Meeting Daily Targets: Consistently achieve daily targets set by the direct supervisor while ensuring the accuracy of analyses conducted.<br> Compliance and Documentation: Ensure meticulous adherence to unit procedures by accurately archiving all investigations.<br> Monitoring System Assessment: Continuously assess the AML transaction monitoring system to minimize false positives, and promptly escalate abnormal findings to the direct supervisor.<br> Adherence to Additional Tasks: Perform any other duties related to the unit as assigned by the direct supervisor.<br> Bachelor's degree in Business Administration, Finance, Law, IT, or a related field.<br> Industry Experience &amp; Skills: Minimum 1-2 years of experience in the fintech, digital payments, or telecom sector (Internal experience within ZainCash operations or customer care is highly preferred).<br> Basic understanding of AML/CFT regulations, KYC, and screening concepts.<br> High attention to detail with the ability to accurately analyze data under high-pressure and tight deadlines.<br> Good command of English and proficiency in MS Office (especially Excel)</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking passionate and dedicated Specialist Secondary Teachers to join our dynamic British international school in Erbil, Iraq. Overview This exciting opportunity allows you to bring your subject expertise to motivated learners in a supportive, multicultural environment. With a commitment to high academic standards and innovative teaching, you will inspire students to achieve their full potential while experiencing the rich culture, history, and warm hospitality of Kurdistan. We are recruiting for the following teaching roles:- Biology Business Studies Chemistry ICT Maths The school A leading international institution in Iraq, offering a British-style curriculum from early years through secondary education. It provides a nurturing environment where students thrive academically and personally, guided by highly qualified teachers and enriched by modern facilities. With a strong focus on global perspectives, creativity, and critical thinking, the school prepares learners to succeed in both local and international contexts. Job highlights Teach your specialist subject within the British curriculum, inspiring motivated learners to achieve academic excellence Professional Growth: Benefit from ongoing training, collaboration with international colleagues, and opportunities to advance your teaching career Dynamic School Community: Join a supportive, multicultural environment that values innovation, teamwork, and student-centered learning Experience the rich history and vibrant culture of Kurdistan, enjoy warm hospitality, and explore a city that blends tradition with modern development</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Holds a relevant degree and teaching qualification, with deep knowledge in their specialist subject area and the ability to deliver high-quality lessons aligned with the British curriculum. Skilled in using modern teaching strategies, technology, and creative methods to engage secondary students and foster independent learning. Thrives in an international school environment, showing cultural sensitivity, flexibility, and the ability to build positive relationships with students from diverse backgrounds. Dedicated to inspiring academic excellence while supporting students personal growth, confidence, and curiosity. Works well within a team, contributing to curriculum development, extracurricular activities, and the wider school community.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire &nbsp;</span><span>Customer Service Representative - Babil, </span><span>The jobs at this level are responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><span>Education </span></p><br><ul><li><p><span>Bachelor’s degree in business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience </span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies </span></p><br><p><span>&nbsp;Behavioural</span></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral &amp;Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: 1) Operational Management • Lead daily operations of the Agent Operations &amp; VAS teams.<br> • Ensure proper execution of SOPs, processes, and policies across the department.<br> • Assign priorities and balance workload between the two teams based on business urgency.<br> 2) Performance Monitoring &amp; KPI Management • Establish, track and analyze KPIs related to agent productivity, liquidity, VAS usage and service quality.<br> • Prepare weekly/monthly dashboards and insights for senior management.<br> • Identify performance gaps and implement corrective actions.<br> 3) People Leadership • Mentor, coach and develop team members to improve skills, efficiency and ownership.<br> • Manage workload distribution, performance reviews, target setting and capability building.<br> • Maintain a high-performance, disciplined, accountable culture.<br> 4) Process &amp; Quality Improvement • Identify operational pain points and drive continuous improvement initiatives.<br> • Standardize best practices, documentation and training materials.<br> • Support digitalization initiatives that simplify operational flows (e.<br>g., VAS activation, task automation).<br> 6) Cross-Functional Coordination • Work closely with IT, Risk, Compliance, Product, and Business to support service enhancements and new rollouts.<br> • Ensure smooth market readiness for new VAS features and agent operational changes.<br> 7) Stakeholder Management • Manage escalations from agents and internal stakeholders with structured root-cause resolution.<br> • Communicate updates clearly and ensure field teams understand new policies &amp; commissions.<br> · Bachelor's degree.<br> · Minimum 5 years of experience in operations, sales operations, channel management, or fintech service management.<br> · Minimum 2 years of experience in leading teams or managing supervisors.<br> · Experience in digital payments, e-wallet services, banking services, or FinTech is strongly preferred.<br> · Familiarity with performance dashboards, reporting tools, and KPI frameworks.<br> · Strong knowledge of agent network structures, commission models, and field operations execution.<br> · Expert in SQL, Microsoft, and Google functions.<br> · Language Arabic – Fluent, English – Good level (written and verbal</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Information Management Head<br><br><p><b>"Belong, Connect, Grow, with KBR!</b></p><br><br><br><p><b>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</b></p><br><br><p><b>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</b></p><br><br><br><p><b>Role: </b>Information Management (IM) Head</p><br><br><p><b>Rotation: </b>28/28</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><br><p>The Information Management (IM) Head is responsible for assisting the IM Manager in leading the delivery, governance, and continuous improvement of information management services supporting business operations.</p><br><br><p>This includes but is not limited to:</p><br><br><ul><li>Lead, manage, and develop the DMG team to ensure effective delivery of information management and IT services.</li><li>Set team objectives, priorities, and performance expectations aligned with business goals.</li><li>Monitor workload distribution, resource allocation, and service delivery performance.</li><li>Provide coaching, mentoring, and professional development opportunities for team members.</li><li>Conduct performance reviews and support talent development initiatives.</li><li>procedures.</li><li>Coordinate with business stakeholders and IT service providers to address operational and strategic requirements.</li><li>Develop and implement information management strategies, standards, and processes.</li><li>Ensure data integrity, quality, security, and accessibility across the organization.</li><li>Maintain compliance with corporate, regulatory, and information governance requirements.</li><li>Support data retention, classification, and records management policies</li><li>Lead the delivery and support of IM services to business users.</li><li>Ensure service levels meet agreed business requirements and performance targets.</li><li>Act as the escalation point for critical IM issues.</li></ul><br><p><b>Qualifications</b></p><br><br><ul><li>Bachelor’s degree in related discipline.</li><li>Significant experience in information management, operations, infrastructure support.</li></ul><br><p><b>Experience</b></p><br><br><p>10+ Years in similar position</p><br><br><br><p><b>Technical Skills</b></p><br><br><ul><li>Project Information Systems (PIM, EDMS, Data Warehousing)</li><li>Digital Delivery Platforms (2D/3D CAD, BIM, Collaboration Tools)</li><li>Cloud Platforms (Azure, AWS, Google Cloud)</li><li>Cybersecurity &amp; Compliance (CUI, ISO 19650)</li><li>Process Optimization &amp; Change Management</li><li>Advanced Excel, Power BI, and Reporting Tools</li><li>IT Infrastructure &amp; Networking (basic understanding)</li><li>SCADA &amp; Industrial Automation Systems (for oil &amp; gas projects)</li><li>Project Management Software (MS Project, Primavera, Jira)</li></ul><br><br><br> </div>

<p><b>Job Title</b>: Junior HR Executive Location: Iraq Employment Type: Full-Time Job Summary We are seeking a motivated and detail-oriented Junior HR Executive to support the day-to-day operations of the Human Resources Department. The ideal candidate will have 1-3 years of HR experience within the real estate industry and will assist in recruitment, onboarding, employee records management, HR administration, and employee engagement while ensuring compliance with company policies and local labor regulations.</p><p>Key Responsibilities</p><p>Recruitment &amp; Talent Acquisition</p><ul><li>Assist in the end-to-end recruitment process, including job postings, CV screening, interview scheduling, and candidate coordination.</li><li>Coordinate with department heads to understand hiring requirements.</li><li>Conduct initial HR interviews and prepare candidate assessment reports.</li><li>Support offer preparation, employment contracts, and pre-employment documentation.</li><li>Maintain and update the recruitment tracker and candidate database.</li></ul><p>Onboarding &amp; Employee Documentation</p><ul><li>Coordinate the onboarding process for new employees.</li><li>Prepare employee files and ensure all required documents are collected.</li><li>Arrange induction and orientation programs for new hires.</li><li>Coordinate with IT, Administration, and other departments for employee onboarding requirements.</li><li>Maintain accurate employee records in both physical and electronic formats.</li></ul><p>HR Operations &amp; Administration</p><ul><li>Maintain employee attendance, leave records, and probation tracking.</li><li>Assist in preparing HR letters, including employment certificates, salary certificates, warning letters, and other employee correspondence.</li><li>Update HR databases and ensure employee information remains accurate.</li><li>Support visa, residency, and work permit documentation where applicable.</li><li>Ensure compliance with company HR policies and procedures.</li></ul><p>Employee Relations</p><ul><li>Serve as the first point of contact for employee HR-related queries.</li><li>Assist in resolving employee concerns and escalating issues when necessary.</li><li>Support employee engagement activities and internal HR initiatives.</li><li>Coordinate performance appraisal documentation and follow-up activities.</li></ul><p>Compliance</p><ul><li>Ensure HR documentation complies with Iraqi labor laws and company policies.</li><li>Maintain confidentiality of employee information.</li><li>Assist during internal and external HR audits by preparing the required documentation.</li><li>Support the implementation and communication of HR policies.</li></ul><p>Reporting</p><ul><li>Prepare weekly and monthly HR reports.</li><li>Maintain recruitment statistics, onboarding reports, leave reports, and employee movement reports.</li><li>Monitor probation completion and contract renewal schedules.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Requirements</h2><p>Qualifications</p><ul><li>Bachelor's Degree in Human Resources, Business Administration, or a related field.</li><li>HR certifications will be considered an advantage.</li></ul><p>Experience</p><ul><li>1–3 years of HR experience.</li><li>Mandatory experience in the Real Estate industry.</li><li>Experience in recruitment, onboarding, HR administration, and employee records management.</li><li>Experience working with HRMS/ERP systems is an advantage.</li></ul>