Navigation Officer Jobs in Iraq
233 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Front Office Officer to join our hotel team in Iraq.</p><p><br></p><p>Requirements:</p><p><br></p><p>Minimum 5 years of front office experience in the hotel industry.</p><p>Strong knowledge of hotel front desk operations and guest services.</p><p>Excellent communication and customer service skills.</p><p>Proficiency in hotel management systems and Microsoft Office.</p><p>Ability to work flexible shifts and in a fast-paced environment.</p><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 years of front office experience in the hotel industry.</li><li>Strong knowledge of hotel front desk operations and guest services.</li><li>Excellent communication and customer service skills.</li><li>Proficiency in hotel management systems and Microsoft Office.</li><li>Ability to work flexible shifts and in a fast-paced environment.</li></ul><p></p></section>
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<p><b>Title:</b></p><br><br>Community Liaison Officer (CLO)<br><br><ul><li>The CLO is responsible for building and sustaining working and trusting relationships between the CSSP-WIP Project and local communities.</li></ul><p><b>Required Qualifications / Experience</b></p><br><br><ul><li>Experience in the field of Community Relations;</li><li>High level of interpersonal skills and strong verbal and written communication skills;</li><li>Empathetic towards sensitive cultural, personal and community issues;</li><li>Mediation and conflict resolution skills;</li><li>Knowledge of local language;</li><li>Demonstrated ability to work under pressure with minimal supervision;</li><li>Able to dialog, disclose information, negotiate;</li><li>Understanding of the economic, political and social dynamics in the area of operation;</li><li>Good reporting skills;</li><li>Diligent and meticulous.</li></ul><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the supervision of the Chief Field Office, the Education Officer provides professional technical, operational and administrative assistance throughout the programming process for education programmes/projects within the Country Programme from development planning to delivery of results, preparing, executing, managing and implementing a variety of technical and administrative programme tasks to facilitate programme development, implementation, programme progress monitoring, evaluating and reporting.</p><p>Summary of key functions/accountabilities:</p><ul><li>Support to programme development and planning</li><li>Programme management, monitoring and delivery of results</li><li>Technical and operational support to programme implementation</li><li>Networking and partnership building</li><li>Innovation, knowledge management and capacity building</li></ul><p>If you would like to know more about this position, please review the complete Job Description here: JD_Education Officer_NOB</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education</strong> : Bachelor or equivalent (First Level University Degree) in Education, Psychology, Sociology and any other related fields.</li><li><strong>Work Experience</strong> : At least 2 years of relevant work experience in Education Programme Management, Humanitarian Assistance, Education Governance, Early Childhood Education, Access to Education, Education Information and Data Management, Non-formal Education, Learning Outcomes Improvement and any other related fields.</li><li><strong>Skills</strong> : Experience in education programme planning, education programme implementation, programme monitoring, partnership development, disaster risk reduction and knowledge management.</li><li><strong>Language Requirements</strong> : Fluency in English and Arabic languages is required.</li></ul><p><strong>Desirables</strong>:</p><ul><li><strong>Language</strong> : Knowledge of another official UN language (Chinese, French, Russian or Spanish) is an asset.</li><li>Relevant experience with UN system agency or organization is an asset.</li><li>Experience with education in emergencies is an asset.</li><li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts is an asset.</li></ul><p></p></section>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Labor Relations Officer is responsible for the resolution of employee issues, HR communication, sta? satisfaction and other related HR initiatives. The role performs administrative functions in various personnel policies that a?ect people at work such as work conditions, performance management, equal opportunities, and absence management and grievance procedures to ensure e?ective service and encourage harmonious industrial relations in the organization.</p><br> <br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Process, track and record employee movements such as separation, resignations, terminations in various conditions as advised by Labor Operations Manager.</p><br>
<p>Arrange tickets and exit permits from Head Office/Immigration and coordinating with camp managers or relevant managers for deportation of separated workers.</p><br>
<p>Prepare separation documents like resignation, termination for various reason, as per instruction by Operations Manager.</p><br>
<p>Process, track and record various types of leaves (Annual, Unpaid, Emergency and Sick Leaves) of Staff and Labors including their tickets and exit permits from Head Office and implement through Camps.</p><br>
<p>Prepare worker’s duty resumption related to Annual Leave, Emergency Leave, Sick Leave and arranging all the signatory</p><br>
<p>and information provided to Data Entry Operators for updating the system.</p><br>
<p>Confirm through Recruitment Department regarding New Arrivals, actual and accurate recording and reporting the same within Departments like, HR, Operations, Camps and PMV.</p><br>
<p>Process visa requirement like, Blood Group Test, Medical and Fingerprints in coordination with Head Office and Camps.</p><br>
<p>Update mastersheet for department records with information of Active Manpower, Leave, Separation and other additional required data on daily basis and distributing among colleagues for routine work.</p><br>
<p>Follow up with HR and Payroll Departments regarding Staff related HR issues.</p><br>
<p>Receives Employment Contracts for Employee’s Signature and dispatching to HR.</p><br>
<p>Process renewal of Worker’s RP, Passport and other related issues.</p><br>
<p>Coordinate with HR Department (Head Office) for urgent issues like passport undertaking, RP renewal and healthcard Renewal.</p><br>
<p>Prepare reimbursement documents like medical expense related to site accident cases.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge in Qatar Law</p><br>
<p>Knowledge of implementation and maintenance of Policies and Procedures</p><br>
<p>Knowledge of the whole organization structure</p><br>
<p>Knowledge of employment terms and conditions</p><br>
<p>Knowledge in computer MS applications such as Excel and Word and other related software application</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Labor Contracts L2<br>SAP ERP Human Resources L2<br>Labor Employee Relations L2<br>Grievance Procedures L2<br>Agility<br>Labor Compliance L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
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<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Eligibility for this call for Expression of Interest (EOI) is limited to internal and external candidates who are currently part of the Pathways Pool. The selection for this assignment will be carried out through the Pathways Pool process.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>Under the overall supervision of the Chief of Mission (CoM) or Head of Office (HoO) and direct supervision of the Head of Resources Management, and in close collaboration with the Regional Office in Cairo, and in coordination with the Supply Chain Division at Headquarters (HQ), the Supply Chain Officer will be responsible and accountable for overseeing the supply chain activities, guided by Supply Chain Management (SCM) objectives to deliver quality goods/services to the beneficiaries at optimal price and in a timely manner.</p><br><br><br> </div>
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<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>Under the overall supervision of the Peace, Recovery and Solutions Division (PRSD) Senior Programme Coordinator , the direct supervision of the Head of the Legal Empowerment and Transitional Justice (LE&TJ) Unit, and in close coordination with the pillar technical leads and relevant units at Headquarters and the Administrative Centres, the National Project Officer (Reparations and Transitional Justice) will be responsible and accountable for supporting and coordinating the development, implementation, monitoring and reporting activities under Pillar II (Reparations and Transitional Justice) of the LE&TJ Unit.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration This Vacancy Notice is part of IOM s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. Organizational Context and Scope Under the overall supervision of the Chief of Mission and the direct supervision of the Head of Resources Management, and in close coordination with the Regional Information and Communications Technology Officer in the Regional Office (RO) and the Department of Information and Communications Technology at Headquarters (HQ), the Information and Communications Technology (ICT) Officer will supervise and manage the ICT in IOM Iraq ensuring effective delivery of ICT services across the Country Office (CO).</p><p>Manage and coordinate the activities of the ICT unit in Iraq, ensuring that all requirements are addressed timely and accurately, with an efficient allocation of resources and that all operations are in compliance with IOM ICT policies, standards and are in line with ICT strategy. Ensure continuous engagement and liaison with the CO s management, Heads of Units, and field operations for the adequate and timely provision of ICT solutions and services to satisfy operational needs, including humanitarian emergencies as necessary. Oversee the implementation of security and compliance controls under IOM s global cybersecurity programme, ensuring compliance with donor requirements, operational frameworks and relevant standards under the oversight of the HQ ICT Information Security Unit. Prepare the CO s ICT documentation including office specific Standard Operating Procedures (SOPs), Business Continuity Plan, Disaster Recovery Plans and ICT Risk record for the CO s ICT related services. Manage and monitor delivery and efficiency of services and redundancy in line with IOM ICT standards while ensuring that global ICT SOPs are complied with. Conduct service improvement assessments and provide technical advice to senior management to optimize and implement ICT Infrastructure and solutions to ensure the efficient functioning of the CO s operations. Analyze and interpret user requirements related to data and provide expert advice, translating these needs into actionable business solutions and outcomes. Liaise with CO s Supply Chain Unit to guide on proper provision of ICT-related equipment/supplies/services and propose most suitable solutions. Supervise, train and equip the CO s ICT team to effectively implement strategic initiatives, respond promptly to information security incidents, provide Tier 1 support and escalate issues to the relevants units when needed, for immediate corrective actions. Develop, maintain and ensure all technical specifications for procurement and provision of ICT-related equipment, supplies, services; guide technical evaluations and ensure equipment and services are in line with ICT standards and policies, and are adequately managed. Act as the ICT Business Relationship and cybersecurity local liaison Focal Point with counterparts such as IOM programmes, global cybersecurity programme, Governmental, donors, United Nations Agencies, NGOs, ICT service providers, and Vendors for coordinated and adequate provision of ICT services, digital innovation, technologies and supplies. Participate in the ICT Working Group in Country representing the CO in discussions and initiatives. Perform such other relevant duties as may be assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master's degree in Computer Science, Information Management, Information Technology or a related field from an accredited academic institution with five years of relevant professional experience; or Bachelor's degree in the above fields with seven years of relevant professional experience.</li><li>Certificate in any of the following: Cisco Certified Network Associates (CCNA), Microsoft Azure certifications, Microsoft Certified System Administrator (MCSA), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified System Engineer (MCSE), is a distinct advantage.</li><li>Experience in overseeing the implementation and administration of Microsoft Windows and Serverless environment (LAN/WAN) and first-level network/desktop support in a large international organization;</li><li>Experience in supervising and managing ICT functions in an international organization or agency in a field setting; supporting emergency, complex/post-conflict Country Office operations;</li><li>Knowledge and demonstrated experience in cybersecurity compliance and security control implementation and maintenance, cybersecurity incident response and recovery.</li><li>Extensive knowledge and experience in Microsoft 365 cloud-based applications and technologies; and,</li><li>Experience in advising senior managers on systems development in a changing business environment including the implications of various alternatives on business applications planned for future needs and other related issues.</li><li>Extensive knowledge of Windows, ISA, OWA and Exchange Servers Administration in a multi-site environment, TCP/IP, Telecoms, Network Protocols, Cisco devices, VPN, VoiP, MS Office, Antivirus Software and utilities;</li><li>Advanced oral and written communication skills; refined soft skills and demonstrated ability to communicate with business leaders and those with limited technical background effectively;</li><li>Extensive knowledge of Windows Operating System, NetworkSystems administration, TCP/IP, Telecoms, Network Protocols, Cisco devices, VPN, VoIP, MS Office 365 apps, Antivirus Software, and utilities;</li><li>Knowledge of web-based development, geographical information systems, and/or mapping tools is an advantage;</li><li>Demonstrated ability to work with minimal supervision and demonstrate a high level of initiative, perseverance, and professional commitment to achieve high-quality results;</li><li>Knowledge and demonstrated experience in database information systems and data processing tools;</li><li>Knowledge of web-based development and other development tools and reporting, including future projections on the potential of current and new technologies;</li><li>Demonstrated ability to handle confidential data in a professional, responsible and mature manner; and,</li><li>Demonstrated ability to coach individuals, to work effectively and harmoniously with colleagues within a team from varied cultures and professional backgrounds.</li><li>For this position, fluency in English is required (oral and written). Working knowledge of Arabic and another official UN language (Chinese, French, Russian and Spanish) is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><p></p></section>
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<span>About the Role: We are seeking an Operations & Customer Relations Officer to manage client accounts and ensure smooth cross‑border logistics operations.<br> Responsibilities: Oversee day‑to‑day client operations.<br> Coordinate with logistics teams to ensure timely deliveries.<br> Resolve customer issues promptly and professionally.<br> Maintain compliance with trade regulations.<br> Prepare reports on operational performance.<br> Qualifications: Background in logistics operations or customer service.<br> Strong organizational and communication skills.<br> Ability to handle cross‑functional coordination.<br> Detail‑oriented with problem‑solving abilities.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration</p><p>Eligibility for this call for Expression of Interest (EOI) is limited to internal and external candidates who are currently part of the Pathways Pool. The selection for this assignment will be carried out through the Pathways Pool process.</p><p>Under the overall supervision of the Chief of Mission (CoM) or Head of Office (HoO) and direct supervision of the Head of Resources Management, and in close collaboration with the Regional Office in Cairo, and in coordination with the Supply Chain Division at Headquarters (HQ), the Supply Chain Officer will be responsible and accountable for overseeing the supply chain activities, guided by Supply Chain Management (SCM) objectives to deliver quality goods/services to the beneficiaries at optimal price and in a timely manner.</p><p>Conduct strategic planning for supply chain related activities of the Country Office (CO) in close collaboration, with internal and external stakeholders in the country, as well as relevant units at HQ. Conduct logistics capacity assessment and market research to keep abreast decisionmakers about local market trends and developments; analyze statistical data and market reports on the commodity situation, production patterns and availability of good and services. Supervise and manage and provide first-line support and guidance for all supply chain management related tasks and activities, including planning, budgeting, scheduling and provision of goods and services needed by the CO. Prepare regular progress reports, statistical information and briefing notes, as required. Lead and supervise the supply chain activities in the CO, including planning, procurement, warehouse management, transport and distribution, fleet, assets and facilities management, logistics informaiton management and reporting, and provide guidance and training to the relevant staff with respect to the related policies, rules and regulations. Identify supply chain bottlenecks (value stream mapping) and optimize the processes to fill the gaps and ensure beneficiaries receive quality goods and services in a timely and efficient manner. Review procurement requests, identify service providers, and evaluate information regarding vendor's performance in terms of quality, prices, and timely delivery of goods/services. Maintain a pool of qualified vendors. Solicit bids, quotations and tender documents, oversee bidding process and provide guidance for executing the procurement transactions, analyze the offers assuring conformity to specified requirements; conduct appraisals and select suppliers, and confirm terms of payment; supervise the preparation and processing of the purchase orders, and ensure receiving authorization in line with the CO s delegation of authority (DOA) matrix. Liaise with the programme management and provide first- line technical support in preparing and issuance of Call for Proposals and bidding documents for the tendering processes of the programmes/projects. Ensure bidding processes are conducted fairly, transparently and in accordance with the existing procurement rules and regulations. In coordination with relevant parties, ensure timely submission of asset procurement and other reports within the CO, Regional Office and relevant HQ departments, as appropriate. Establish and manage a robust appropriate internal control mechanisms for Supply Chain Management process to safeguard the Organization's assets and prevent fraud, while ensuring that country specific administrative procedures are in place and followed in accordance with the Organization's rules and regulations. Monitor the maintenance and repair of office facilities, including preventive maintenance. e Establishment maintenance agreements with competent service providers, when it is feasible and determined to be cost effective. Supervise, train and guide the SCM staff of CO, while monitoring, evaluating and promoting their professional and career development. Represent the CO in the UN inter-agency meetings and forums related to supply chain management. Collaborate on sharing resources to achieve common goals and implementation of UN global initiatives. Perform such other duties as may be assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications and Experience</h2><ul><li>Master's degree in Business Administration, Supply Chain Management, Logistics, Procurement, or a related field from an accredited academic institution with five years of relevant professional experience; or University degree in the above fields with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Experience in managing diverse procurement and logistics operations; and,</li><li>Demonstrated experience in training and managing large teams of co-workers, managing vendors and suppliers.</li></ul><h2>Skills</h2><ul><li>Extensive knowledge of IOM/UN internal procurement and financial rules, as well as IOM's system and processes as they apply to procurement and logistics; and,</li><li>Excellent level of computer literacy and good knowledge of Oracle is an advantage.</li></ul><h2>Languages</h2><ul><li>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). At least a working knowledge of another language (including one of the six official UN languages, and/or a language that may be widely spoken in the country context) is desirable.</li><li>For this position, English is required (oral and written). Working knowledge of Arabic, and of another official UN language (Chinese, French, Russian and Spanish) is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><p>IOM's competency framework can be found at this link. Competencies will be assessed during the selection process.</p><h2>Values</h2><p>all IOM staff members must abide by and demonstrate these five values:</p><ul><li><strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li><strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li><strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li><strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li><li><strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li><strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li><strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li><strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li><li><strong>Accountability</strong>: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.</li><li><strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2, if with direct reports</h2><ul><li><strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization's vision. Assists others to realize and develop their leadership and professional potential.</li><li><strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li><strong>Building Trust</strong>: Promotes shared values and creates an atmosphere of trust and honesty.</li><li><strong>Strategic thinking and vision</strong>: Works strategically to realize the Organization's goals and communicates a clear strategic direction.</li><li><strong>Humility</strong>: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><p></p></section>
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<p><span>Abwaab | </span><span>Sales Operations & Follow-Up Officer </span></p><br><p><span>Location - Baghdad, Iraq</span></p><br><p><span>Role Overview:</span></p><br><p><span>We are seeking a motivated and detail-oriented Sales Operations & Follow-Up Officer to support our in-house sales operations team. This role is ideal for junior candidates or fresh graduates looking to build experience in sales operations, reporting, customer follow-up, and business coordination within a fast-paced environment.</span></p><br><p><span>The role will focus on following up on sales orders, subscriptions, customer payments, and operational activities while supporting reporting and coordination across the sales function. The ideal candidate should be organized, proactive, communicative, and comfortable working with data, trackers, and operational follow-up tasks.</span></p><br><p><span>Responsibilities:</span></p><br><p><span>Sales Operations & Order Follow-Up:</span></p><br><ul><li><p><span>Follow up on sales orders, subscriptions, and customer requests to ensure smooth operational execution.</span></p><br></li><li><p><span>Track customer subscriptions, renewals, and payment statuses.</span></p><br></li><li><p><span>Coordinate with internal teams to ensure proper processing and activation of subscriptions and services.</span></p><br></li><li><p><span>Maintain accurate operational records and sales trackers. </span></p><br></li></ul><p><span>Collection & Reporting:</span></p><br><ul><li><p><span>Monitor and report collection rates, payment follow-ups, and sales performance metrics.</span></p><br></li><li><p><span>Prepare daily, weekly, and monthly operational and collection reports.</span></p><br></li><li><p><span>Support management with data entry, reporting, and operational analysis.</span></p><br></li><li><p><span>Ensure accuracy and consistency of sales and subscription records. </span></p><br></li></ul><p><span>Customer & Team Coordination: </span></p><br><ul><li><p><span>Coordinate closely with sales representatives and operations teams to resolve issues and maintain workflow continuity.</span></p><br></li><li><p><span>Escalate operational concerns or delayed cases to management when necessary. </span></p><br></li></ul><p><span>Administrative & Operational Support: </span></p><br><ul><li><p><span>Assist with organizing operational data, files, and documentation.</span></p><br></li><li><p><span>Support internal operational processes and day-to-day coordination activities.</span></p><br></li><li><p><span>Perform additional operational or administrative tasks related to sales operations as assigned by management. </span></p><br></li></ul><p><span>Administrative & Operational Support </span></p><br><ul><li><p><span>Support day-to-day office administration and operational follow-up activities.</span></p><br></li><li><p><span>Assist in organizing office logistics, meetings, events, and operational requirements when needed.</span></p><br></li><li><p><span>Maintain proper documentation, trackers, and records related to office operations and inventory. </span></p><br></li></ul><p><span>Requirements and skills:</span></p><br><ul><li><p><span>Fresh graduate or up to 1 year of experience in Sales Operations, Customer Support, Administration, or related fields.</span></p><br></li><li><p><span>Strong organizational and follow-up skills with high attention to detail.</span></p><br></li><li><p><span>Good communication and coordination abilities.</span></p><br></li><li><p><span>Comfortable working with reports, trackers, and operational data.</span></p><br></li><li><p><span></span></p></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <p> <strong>Introduction</strong> </p> <p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p> <p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p> <p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration </p> <p>This Vacancy Notice is part of IOM s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. </p> <p> </p> <p> <strong>Organizational Context and Scope</strong> </p> <p>Under the overall guidance of the Chief of Mission (CoM) and the direct supervision of the Senior Programme Coordinator Peacebuilding and Stabilization Division, the Programme Officer (Technical Cooperation) will work in the framework of the ongoing Security Sector Reform, on technical cooperation including Community Policing and Border Management, and the community-based initiatives in Iraq to ensure the promotion of the democratic governance in this sector in Iraq. With focus on strengthening trust and cooperation between Law enforcement, Civil society, and communities to enhance the capacity in the area of Migration and Border Management.</p> </div> <div> <p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li> <p>Master s degree in Police Science, Criminal Justice, Correction, Law Enforcement, or a related field from an accredited academic institution with five years of relevant professional experience; or;</p> </li> <li> <p>University degree in the above fields with seven years of relevant professional experience.<br> </p> </li> </ul> <p> <strong>Experience</strong> </p> <ul> <li> <p>Experience in the areas of Law enforcement and community and international policing and project management and implementation;</p> </li> <li> <p>Experience working with IOM and/or another UN agency is an advantage;</p> </li> <li> <p>Experience in the humanitarian and/or development field in an international setting; and,</p> </li> <li> <p>Experience in engaging with governmental representatives, police, civil society, and communities is highly desirable.<br> </p> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li> <p>A combination of police studies and qualifications and more than ten years law enforcement experience, with regard to International Police Relations, Operations and Police Capacity Building Programme Implementation in UN Missions;</p> </li> <li> <p>Knowledge of MS Office and Internet Explorer; </p> </li> <li> <p>Delivers on set objectives in hardship situations; </p> </li> <li> <p>Effectively coordinates actions with other implementing partners; </p> </li> <li> <p>Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objective; and, </p> </li> <li> <p>Good computer skills (MS Office, Internet browsers).<br> </p> </li> </ul> <p> <strong>Languages</strong> </p> <p>For this position, fluency in English is required (oral and written).</p> <p>Working knowledge of Arabic and another official UN language (Chinese, French, Russian, and Spanish) is an advantage.</p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p> <p> <strong>Required Competencies</strong> </p> <p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p> <p> <strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:</p> <ul> <li> <strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences Encourages diversity and inclusion.</li> <li><br></li></ul></div><ol><li> </li> </ol></div></section>
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Role Purpose <br> <p><span>Zain Iraq activliy recruting to hire a Sales Operations Support Officer who is responsible for supporting the Head of Sales and Operations regarding providing customer support in coordination with customer service units. Job requirements of this position include providing support regarding all field operations, including delivery operations, relations with outsourced service partners and management of distributors. In coordination with customer service units, this position provides active support in solving customer requests in Sales&Ops areas as well as providing support for field teams and third-party personnel as needed.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Actively involved in activation operations, KYC activities and other commercial support activities per guidance of the department managers</span></p><br></li><li><p><span>Coordinate archiving operations and KYC processes on the distributor side</span></p><br></li><li><p><span>Work in coordination with customer service by supporting in KYC, activations and other sales and operations-related requests</span></p><br></li><li><p><span>Support all Sales function-related operational matters, aligned with the Head of the Sales&Ops</span></p><br></li><li><p><span>Ensure all sales and field-related customer requests and issues are resolved on time with the desired level of satisfaction</span></p><br></li><li><p><span>Coordinate with the vendors to track all pending delivery orders and ensure timely updates on their status with our colleges.</span></p><br></li><li><p><span>follow up regarding the oodi buzz car activation and all related activations.</span></p><br></li><li><p><span>check on the status of the D2D activation</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><strong><span>Education</span></strong></p><br><ul><li><p><span>Bachelor’s degree or above.</span></p><br></li></ul><p><strong><span>Experience</span></strong></p><br><ul><li><p><span>1 to 2 year of experience</span></p><br></li><li><p><span>ability to work out of office </span></p><br></li></ul><p><strong><span>Competencies</span></strong></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Serving our Customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Financial Management</span></p><br></li><li><p><span>Oral & Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
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General information <br> Organisation About SPIE Global Services Energy
<br> <br>As an international subsidiary of the SPIE Group present in around 30 countries in Europe, Africa, Asia Pacific, the Middle East and Americas, SPIE Global Services Energy operates across the entire energy production infrastructure value chain, from design to maintenance. SPIE Global Services Energy relies on an extensive local network to quickly deploy resources and meet its customers' needs in the safest possible conditions.
<br> <br>Drawing on the expertise of its 5,000 employees, SPIE Global Services Energy helps players in the oil, gas and renewable energies industries improve the technical performance of their infrastructure, increase their energy efficiency and reduce their carbon footprint. <br> <br>With 55,000 employees and a strong local presence, SPIE group achieved in 2025 consolidated revenue of €10.4 billion and consolidated EBITA of €793 million. <br> Reference 2026-43302 <br>
<br> Area activity <p>Mechanical, HVAC and Electrical Services</p><br><br>Position description Job title <p>QHSE Officer M/F</p><br><br> Contract type <p>Permanent contract</p><br><br> Contractual hours <p>Full time</p><br><br> Job description <br><p>Job Title: HSE Branch Officer</p><br><br><p>Location: Iraq – Basra Region (Office & Site Based)</p><br><br><p>Reporting To: Iraq Branch Manager / Operation Manager</p><br><br><p>Job Purpose:</p><br><br><p>The HSE Branch Officer is responsible for overseeing and coordinating all Health, Safety, and Environmental (HSE) activities related to SPIE Iraq Branch operations.</p><br><br><p>The role involves both field/site activities and office/documentation responsibilities, ensuring compliance with client HSE requirements, company standards, local regulations, and international best practices while promoting a strong safety culture across all operational activities.</p><br><br><br><p>Key Responsibilities:</p><br><br><p>Site / Operational Activities</p><br><br><ul><li>Conduct regular site visits, inspections, and audits on operational and project locations.</li><li>Monitor compliance with HSE procedures, PTW systems, SIMOPS requirements, and safe work practices.</li><li>Participate in some toolbox talks, safety meetings, and pre-job risk assessments.<br>Ensure proper implementation of:<br>JSA/JHA<br>Risk assessments<br>Method statements<br>Emergency response procedures.</li><li>Investigate incidents, near misses, unsafe acts, and unsafe conditions.<br>Follow up corrective and preventive actions until closure.</li><li>Coordinate with client HSE representatives, contractors, PSD/security teams, and operational personnel on site.</li><li>Monitor PPE compliance and stock and overall workforce safety behavior.</li><li>Support mobilization, induction, and HSE onboarding of personnel.</li><li>Assist operational teams in maintaining safe working conditions in challenging or remote environments.<br> </li></ul><p>Documentation & Office Activities</p><br><br><ul><li>Prepare, review, and update HSE documentation including:<br>HSE Plans<br>Procedures<br>Risk Assessments<br>Emergency Response Plans<br>HSE Bridging Documents<br>Method Statements<br>PTW-related documentation<br>Maintain HSE records, statistics, and KPI dashboards.</li><li>Prepare weekly and monthly HSE reports for management and clients.</li><li>Track incidents, observations, action plans, and audit findings.</li><li>Ensure compliance and bridge gaps with:<br>Client HSE requirements<br>Company HSE Management System<br>Iraqi regulations<br>International standards and industry best practices.</li><li>Participate in internal and external HSE audits.<br>Coordinate HSE trainings, competency matrices, and certification tracking.</li><li>Assist management in developing and promoting HSE campaigns and safety initiatives.</li><li>Monitor subcontractor and vendor HSE compliance documentation.</li></ul>
<br> Profile <br><p><strong>Qualifications & Experience-</strong></p><br><br><ul><li>Bachelor’s degree or Diploma in HSE, Engineering, or related discipline.</li><li>Minimum 6 years of HSE experience with international clients and EPC contractors.</li></ul><br><ul><li>Good understanding of:<br>Brownfield and greenfield operations.</li><li>Construction, pre-commissioning, and commissioning activities.</li><li>SIMOPS environments</li><li>PTW systems</li><li>Recognized HSE certifications preferred:</li><li>NEBOSH</li><li>IOSH</li><li>OSHA</li><li>ISO 45001 awareness/auditor</li><li>Strong knowledge of international HSE standards and best practices.<br> </li></ul><p>Skills & Competencies</p><br><br><ul><li>Strong field presence and leadership capabilities.</li><li>Ability to communicate effectively<br>Good report writing and documentation skills.<br>Proactive approach to risk identification and mitigation.</li><li>Good command of English (written and spoken).<br>Proficient in Microsoft Office applications.<br> </li></ul>
<br>Working at SPIE What can we offer you? <br><p>Monthly Salary + Other Benefits.</p><br><br>
<br>Position location Location <br> Basra Region <br>Candidate criteria Minimum level of experience required <p>6 years or more</p><br><br> Required authorisations <br><p>Locals</p><br><br>
<br> Languages <p>English (D-Full professional proficiency)</p><br><br>Our ambition Combining our differences <br><p>Diversity</p><br><br>
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<span><u><b>Job Summary</b></u>
<br></span><p>The QHSE Officer is responsible for monitoring, enforcing, directing, developing and managing the QHSE
strategy. The role provides strategic direction and guidance in the deployment of QHSE Programs and initiatives
across the group and drive the quality improvements across the organization.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Develop, implement, and maintain QHSE management systems to ensure compliance with relevant standards and regulations.</p><br>
<p>Conduct risk assessments and audits to identify potential hazards and areas for improvement in quality, health, safety, and environmental practices.</p><br>
<p>Provide training and education to employees on QHSE policies, procedures, and best practices to promote a culture of safety and environmental stewardship.</p><br>
<p>Investigate accidents, incidents, and near misses, and develop corrective and preventive actions to mitigate future occurrences.</p><br>
<p>Monitor and evaluate workplace conditions, processes, and equipment to ensure compliance with QHSE requirements and standards.</p><br>
<p>Liaise with regulatory agencies, clients, and contractors on QHSE matters, ensuring alignment with contractual and legal obligations.</p><br>
<p>Develop and maintain documentation, including policies, procedures, and records, related to QHSE activities and compliance.</p><br>
<p>Participate in internal and external audits, inspections, and assessments to verify QHSE performance and identify opportunities for improvement.</p><br>
<p>Collaborate with cross-functional teams to integrate QHSE considerations into business operations, projects, and decision-making processes.</p><br>
<p>Continuously review and update QHSE programs, initiatives, and objectives to drive continuous improvement and achieve organizational goals.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Comprehensive understanding of quality, health, safety, and environmental management systems.</p><br>
<p>Strong analytical skills to assess risks, identify hazards, and implement effective controls.</p><br>
<p>Excellent communication abilities to convey QHSE policies, procedures, and regulations to all stakeholders.</p><br>
<p>Attention to detail to ensure compliance with standards, regulations, and best practices.</p><br>
<p>Problem-solving skills to address QHSE issues and drive continuous improvement initiatives.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Accident Reduction Programs L2<br>Agility<br>AI Fluency<br>Incident Investigations L2<br>Leadership<br>Quality<br>Resilience<br>Safety Management L2<br>Safety Procedures and Compliance L2<br>Safety Program Development L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Engineering or any related field<br><br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Role Overview:</b></p> <p>We are seeking a motivated and detail-oriented Sales Operations & Follow-Up Officer to support our in-house sales operations team. This role is ideal for junior candidates or fresh graduates looking to build experience in sales operations, reporting, customer follow-up, and business coordination within a fast-paced environment.</p> <p>The role will focus on following up on sales orders, subscriptions, customer payments, and operational activities while supporting reporting and coordination across the sales function. The ideal candidate should be organized, proactive, communicative, and comfortable working with data, trackers, and operational follow-up tasks.</p> <p><b>Responsibilities:</b></p> <ul> <li><p>Follow up on sales orders, subscriptions, and customer requests to ensure smooth operational execution.</p> </li> <li><p>Track customer subscriptions, renewals, and payment statuses.</p> </li> <li><p>Coordinate with internal teams to ensure proper processing and activation of subscriptions and services.</p> </li> <li><p>Maintain accurate operational records and sales trackers. </p> </li> </ul> <p><b>Collection & Reporting:</b></p> <ul> <li><p>Monitor and report collection rates, payment follow-ups, and sales performance metrics.</p> </li> <li><p>Prepare daily, weekly, and monthly operational and collection reports.</p> </li> <li><p>Support management with data entry, reporting, and operational analysis.</p> </li> <li><p>Ensure accuracy and consistency of sales and subscription records. </p> </li> </ul> <p><b>Customer & Team Coordination: </b></p> <ul> <li><p>Coordinate closely with sales representatives and operations teams to resolve issues and maintain workflow continuity.</p> </li> <li><p>Escalate operational concerns or delayed cases to management when necessary. </p> </li> </ul> <p><b>Administrative & Operational Support: </b></p> <ul> <li><p>Assist with organizing operational data, files, and documentation.</p> </li> <li><p>Support internal operational processes and day-to-day coordination activities.</p> </li> <li><p>Perform additional operational or administrative tasks related to sales operations as assigned by management. </p> </li> </ul> <p><b>Administrative & Operational Support </b></p> <ul> <li><p>Support day-to-day office administration and operational follow-up activities.</p> </li> <li><p>Assist in organizing office logistics, meetings, events, and operational requirements when needed.</p> </li> <li><p>Maintain proper documentation, trackers, and records related to office operations and inventory. </p> </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requirements and skills:</b></p> <ul> <li><p>Fresh graduate or up to 1 year of experience in Sales Operations, Customer Support, Administration, or related fields.</p> </li> <li><p>Strong organizational and follow-up skills with high attention to detail.</p> </li> <li><p>Good communication and coordination abilities.</p> </li> <li><p>Comfortable working with reports, trackers, and operational data.</p></li> <li><p>Basic to intermediate proficiency in Microsoft Office or Google Workspace, especially Excel/Sheets.</p> </li> <li><p>Ability to work in a fast-paced and team-oriented environment.</p> </li> <li><p>Problem-solving mindset and willingness to learn.</p> </li> </ul><p></p></section>
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<p><b>Real Estate Development Platform</b></p><p>A leading real estate development platform in the region is seeking a highly experienced Chief Financial Officer (CFO) to lead financial strategy, governance, and capital structuring during the establishment and growth phase of a large-scale development business.</p><p>The CFO will play a critical role in safeguarding the company’s financial integrity, liquidity, and funding capacity while supporting disciplined investment decisions and sustainable growth.</p><p><b>Role Overview</b></p><p>The Chief Financial Officer will be responsible for overseeing all financial functions of the organization, including accounting, financial planning, treasury, financing, and financial controls.</p><p>The role requires strong leadership in managing financial risk, evaluating investment decisions, and supporting the execution of large-scale real estate development projects.</p><p><b>Key Responsibilities</b></p><ul><li>Lead all core finance functions including accounting, budgeting, forecasting, treasury, financing, insurance, tax coordination, and financial reporting.</li><li>Evaluate and challenge business cases, development feasibility models, cost plans, pricing assumptions, and cash-flow projections prior to investment commitments.</li><li>Oversee collections strategy, receivables management, and cash conversion cycles.</li><li>Ensure compliance with financial covenants, banking requirements, and funding conditions.</li><li>Develop and manage relationships with banks, financial institutions, and investment partners.</li><li>Lead capital structuring and financing strategies for development projects and corporate expansion.</li><li>Establish and maintain robust financial controls, payment procedures, reconciliations, and financial systems.</li><li>Support executive decision-making through accurate and timely financial insights.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Key Decision Areas</b></p><ul><li>Approve payments, expenditures, and financial commitments within delegated authority limits.</li><li>Direct monthly financial close, budget revisions, and forecast updates.</li><li>Lead treasury decisions including cash management, funding allocation, and liquidity planning.</li><li>Recommend financing structures, drawdown strategies, and capital allocation decisions.</li><li>Define financial reserves and risk mitigation strategies.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Liquidity management and cash flow forecast accuracy</li><li>Timeliness and quality of monthly, quarterly, and annual financial reporting</li><li>Performance of receivables, collections efficiency, and overdue recovery</li><li>Effectiveness of financial controls and audit outcomes</li><li>Alignment of financial strategy with project delivery and investment objectives</li></ul><p><b>Candidate Profile</b></p><ul><li>Minimum 15–20 years of experience in finance, preferably within real estate development, infrastructure, or large capital projects</li><li>Strong experience in project finance, development feasibility modeling, and capital structuring</li><li>Proven track record in managing treasury operations, banking relationships, and financing arrangements</li><li>Experience working within complex, multi-phase development environments</li><li>Strong leadership, analytical, and strategic thinking capabilities</li><li>Professional qualifications such as CPA, ACCA, CFA, or equivalent are highly preferred</li></ul><p><b>Why Join</b></p><p>This is a unique opportunity to join a growing development platform at an early stage and play a key role in shaping its financial strategy, governance framework, and long-term growth.</p><p>The successful candidate will be part of the core leadership team responsible for delivering large-scale residential developments and building a high-impact real estate organization in the region.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities:</strong></p>
<ul>
<li>Receive corporate customers, identify their requests and needs for the bank s services and products, and work on fulfilling them or forwarding them to the relevant departments for execution, ensuring excellent customer service with the required quality and efficiency.</li>
<li>Handle corporate customers phone and verbal inquiries, provide solutions to issues that may arise during transaction processing as quickly as possible, and follow up on or execute any customer-related requests based on direct supervisor instructions, in coordination with the relevant departments.</li>
<li>Encourage customers to use electronic channels and all technological solutions offered by the bank, explain their benefits and usage, and motivate customers to utilize all banking products (such as issuing letters of credit and guarantees, utilizing financing limits, and using the online banking platform) by studying customers business nature, economic activities, and monitoring their daily banking transactions.</li>
<li>Monitor daily all facilities/limits granted to corporate customers within the account officers portfolio, ensure they are properly served, and encourage them to optimally utilize these limits through phone calls and emails, contributing to maintaining agreed utilization ratios in line with business plans and approved KPIs.</li>
<li>Provide all banking services to corporate customers (both borrowing and non-borrowing) offered by the bank, including but not limited to: opening new and additional accounts and related tasks, account amendments including linked accounts, account closure, reactivating dormant accounts, adding/canceling authorized signatories, confirming account transactions, updating customer/account data, opening deposit accounts, breaking/closing deposits, signature updates, requests for standing orders/instructions, financial statements, and other related services.</li>
<li>Fulfill customer requests related to self-service and electronic services, account-to-account transfers, stopping cheque book requests, cheque processing, standing orders/instructions, account statements, issuance of bank certificates (e.g., clearance, liabilities), and execute financing and repayment requests within the customer s approved limits upon customer or account officer request, within delegated authority.</li>
<li>Receive corporate customers transfer requests and salary transfer requests, review them, and forward them to the relevant departments/head office for execution.</li>
<li>Receive customer requests related to issuance and amendment of letters of credit, collection bills, and guarantee amendments, verify the completeness of all required data and information and ensure compliance with the bank s terms and instructions, then forward them to the concerned department for implementation.</li>
<li>Receive requests for issuing guarantees, verify the completeness of all required terms and data, and forward them to the relevant execution department at head office after obtaining the necessary approvals, depending on the case.</li>
<li>Follow up with execution departments at head office to complete missing documents and ensure all requirements for customer transactions are documented, in coordination with the direct supervisor.</li>
<li>Deliver corporate customers credit cards, PINs, and cheque books, and inform the direct supervisor for activation, in order to fulfill customer requests and enhance satisfaction.</li>
<li>Deliver returned cheques to customers.</li>
<li>Monitor clearing cheques on the system where there is an excess over the customer s granted limit for corporate accounts and coordinate with account officers to obtain approvals for such excesses.</li>
<li>Conduct visits to VIP customers (existing/new) for signing specimen signature cards and their related data forms.</li>
<li>Prepare periodic reports and statements and submit them to the direct supervisor based on daily work activities to support continuous improvement and ensure service is delivered according to required standards.</li>
</ul>
<p><strong>Working Conditions and Environment:</strong></p>
<ul>
<li>Office-based work, with occasional customer visits as needed.</li>
<li>The role requires marketing the bank s services and products.</li>
<li>Requires a computer with the necessary systems installed.</li>
<li>Requires a secure safe to store cheque books and returned cheques until handed over to customers.</li>
</ul>
<p><strong>Nature of Communication and Working Relationships:</strong></p>
<ul>
<li>Daily verbal/written communication with the direct supervisor to complete work tasks.</li>
<li>Daily verbal/written communication, as needed, with department staff to complete work tasks.</li>
<li>Verbal/phone communication, as needed, with concerned departments/branches to process transactions, fulfill customer requests, and follow up on work requirements.</li>
<li>Verbal/phone/written communication, as needed, with customers to develop relationships, meet their requests, and identify their needs.</li>
</ul>
<p><strong>Scope of Work and Authority Limits:</strong></p>
<ul>
<li>Operates within defined and documented policies and procedures.</li>
<li>Forwards transactions according to delegated authorities.</li>
<li>Responsible for the accuracy and confidentiality of customer data.</li>
<li>Responsible for following up on customer requests with the relevant departments.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul>
<li>Bachelor s degree in administrative sciences, banking, or any related field.</li>
<li>Minimum of 3 years of practical experience in banking operations or customer service.</li>
<li>Preferably experienced in dealing with companies, commercial and industrial groups, and economic enterprises.</li>
<li>Good command of English.</li>
<li>Comprehensive knowledge of the bank s services and products.</li>
<li>Good knowledge of policies and procedures governing the work and their updates (internal and external).</li>
<li>Good knowledge of international practices governing trade services.</li>
<li>Proficiency in computer use and handling applicable systems.</li>
<li>Cross-selling skills.</li>
<li>Ability to plan and organize.</li>
<li>Ability to handle and resolve customer complaints within delegated authority.</li>
<li>Strong communication skills and ability to deal with all types of customers (internal and external).</li>
<li>Ability to work under pressure.</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The QHSE Officer - Catering provides operational, technical, and functional leadership across catering activities while ensuring alignment with organizational standards, business objectives, and regulatory requirements. The role is responsible for driving performance, coordination, compliance, stakeholder engagement, and service delivery within the hse function. The position supports continuous improvement initiatives, cost optimization, operational efficiency, and quality outcomes while collaborating closely with internal teams, contractors, clients, and business stakeholders.</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br>Operational Management: Manage day-to-day hse activities within the catering environment to ensure efficient execution, compliance with procedures, and achievement of operational targets while maintaining service quality and productivity standards.
Planning and Coordination: Coordinate schedules, manpower, materials, contractors, and operational activities to ensure timely completion of tasks, projects, and deliverables in line with approved timelines and business requirements.
Stakeholder Engagement: Liaise with internal departments, consultants, suppliers, subcontractors, clients, and operational teams to ensure smooth communication, issue resolution, and alignment on technical and operational requirements.
Compliance and Governance: Ensure compliance with company policies, contractual obligations, regulatory standards, HSE requirements, and industry best practices applicable to the catering sector.
Performance Monitoring: Monitor operational KPIs, productivity, service standards, and quality benchmarks while identifying gaps, implementing corrective actions, and driving continuous improvement initiatives.
Reporting and Documentation: Prepare operational reports, technical records, progress updates, cost analyses, and management presentations to support decision-making, audit readiness, and business transparency.
Resource Optimization: Support efficient utilization of manpower, equipment, budgets, materials, and operational resources to improve productivity, reduce waste, and optimize operational costs.
Risk and Issue Management: Identify operational risks, technical challenges, delays, and performance issues while implementing mitigation measures and escalation processes to minimize business impact.
Quality Assurance: Support the implementation of quality assurance and quality control procedures to ensure services, deliverables, and operational outputs meet company and client expectations.
Continuous Improvement: Contribute to process enhancements, digital initiatives, workflow optimization, and operational excellence programs to improve efficiency, service delivery, and overall business performance.<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br>Sector Operations Knowledge: Strong understanding of operational requirements, standards, workflows, and regulatory expectations within the catering sector.
Technical and Functional Expertise: Advanced knowledge of hse processes, documentation, reporting standards, systems, and operational controls relevant to the role.
Stakeholder Coordination: Ability to manage cross-functional communication, contractor coordination, client engagement, and team collaboration within fast-paced operational environments.
Systems and Reporting: Proficiency in ERP systems, reporting tools, Microsoft Office applications, operational dashboards, and performance tracking methodologies.
Problem Solving and Decision Making: Strong analytical, organizational, and decision-making capabilities with the ability to resolve operational issues and support business continuity.<br><br><u><b>Job Experience</b></u>
<br>Industry Experience: Proven experience within the catering sector handling operational, technical, project, or functional responsibilities related to the role.
Operational Coordination Exposure: Demonstrated experience coordinating teams, contractors, stakeholders, resources, and service delivery activities within complex operational environments.
Compliance and Performance Management: Experience supporting KPI management, reporting, process improvement, quality compliance, and operational efficiency initiatives.<br><br><u><b>Competencies</b></u>
<br>Leadership<br>Resilience<br>Quality<br>Agility<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Purpose: To receive customer requests and work on fulfilling them or forwarding them to the relevant execution units within the specified timelines, ensuring they are carried out as quickly as possible and with the required efficiency and quality.<br> The role also involves responding to all customer inquiries and complaints, resolving them or following up with the concerned parties to ensure customer satisfaction, in addition to selling and marketing the bank’s services and products.<br> Responsibilities: Receive corporate customers, identify their requests and needs for the bank’s services and products, and work on fulfilling them or forwarding them to the relevant departments for execution, ensuring excellent customer service with the required quality and efficiency.<br> Handle corporate customers’ phone and verbal inquiries, provide solutions to issues that may arise during transaction processing as quickly as possible, and follow up on or execute any customer-related requests based on direct supervisor instructions, in coordination with the relevant departments.<br> Encourage customers to use electronic channels and all technological solutions offered by the bank, explain their benefits and usage, and motivate customers to utilize all banking products (such as issuing letters of credit and guarantees, utilizing financing limits, and using the online banking platform) by studying customers’ business nature, economic activities, and monitoring their daily banking transactions.<br> Monitor daily all facilities/limits granted to corporate customers within the account officers’ portfolio, ensure they are properly served, and encourage them to optimally utilize these limits through phone calls and emails, contributing to maintaining agreed utilization ratios in line with business plans and approved KPIs.<br> Provide all banking services to corporate customers (both borrowing and non-borrowing) offered by the bank, including but not limited to: opening new and additional accounts and related tasks, account amendments including linked accounts, account closure, reactivating dormant accounts, adding/canceling authorized signatories, confirming account transactions, updating customer/account data, opening deposit accounts, breaking/closing deposits, signature updates, requests for standing orders/instructions, financial statements, and other related services.<br> Fulfill customer requests related to self-service and electronic services, account-to-account transfers, stopping cheque book requests, cheque processing, standing orders/instructions, account statements, issuance of bank certificates (e.<br>g., clearance, liabilities), and execute financing and repayment requests within the customer’s approved limits upon customer or account officer request, within delegated authority.<br> Receive corporate customers’ transfer requests and salary transfer requests, review them, and forward them to the relevant departments/head office for execution.<br> Receive customer requests related to issuance and amendment of letters of credit, collection bills, and guarantee amendments, verify the completeness of all required data and information and ensure compliance with the bank’s terms and instructions, then forward them to the concerned department for implementation.<br> Receive requests for issuing guarantees, verify the completeness of all required terms and data, and forward them to the relevant execution department at head office after obtaining the necessary approvals, depending on the case.<br> Follow up with execution departments at head office to complete missing documents and ensure all requirements for customer transactions are documented, in coordination with the direct supervisor.<br> Deliver corporate customers’ credit cards, PINs, and cheque books, and inform the direct supervisor for activation, in order to fulfill customer requests and enhance satisfaction.<br> Deliver returned cheques to customers.<br> Monitor clearing cheques on the system where there is an excess over the customer’s granted limit for corporate accounts and coordinate with account officers to obtain approvals for such excesses.<br> Conduct visits to VIP customers (existing/new) for signing specimen signature cards and their related data forms.<br> Prepare periodic reports and statements and submit them to the direct supervisor based on daily work activities to support continuous improvement and ensure service is delivered according to required standards.<br> Working Conditions and Environment: Office-based work, with occasional customer visits as needed.<br> The role requires marketing the bank’s services and products.<br> Requires a computer with the necessary systems installed.<br> Requires a secure safe to store cheque books and returned cheques until handed over to customers.<br> Nature of Communication and Working Relationships: Daily verbal/written communication with the direct supervisor to complete work tasks.<br> Daily verbal/written communication, as needed, with department staff to complete work tasks.<br> Verbal/phone communication, as needed, with concerned departments/branches to process transactions, fulfill customer requests, and follow up on work requirements.<br> Verbal/phone/written communication, as needed, with customers to develop relationships, meet their requests, and identify their needs.<br> Scope of Work and Authority Limits: Operates within defined and documented policies and procedures.<br> Forwards transactions according to delegated authorities.<br> Responsible for the accuracy and confidentiality of customer data.<br> Responsible for following up on customer requests with the relevant departments.<br> Bachelor’s degree in administrative sciences, banking, or any related field.<br> Minimum of 3 years of practical experience in banking operations or customer service.<br> Preferably experienced in dealing with companies, commercial and industrial groups, and economic enterprises.<br> Good command of English.<br> Comprehensive knowledge of the bank’s services and products.<br> Good knowledge of policies and procedures governing the work and their updates (internal and external).<br> Good knowledge of international practices governing trade services.<br> Proficiency in computer use and handling applicable systems.<br> Cross-selling skills.<br> Ability to plan and organize.<br> Ability to handle and resolve customer complaints within delegated authority.<br> Strong communication skills and ability to deal with all types of customers (internal and external).<br> Ability to work under pressure.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Public Relations Officer is responsible in managing all media and public relations activity both internally and externally. The role ensures that the organization has the profile and level of publicity that supports and ensures that the messaging is in line with the organization's vision and brand.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Develop and implement public relations strategies to enhance the organization's image and visibility.</p><br>
<p>Create and distribute press releases and media materials to targeted media outlets.</p><br>
<p>Cultivate and maintain relationships with journalists, bloggers, and key media contacts.</p><br>
<p>Coordinate and manage media interviews, press conferences, and other public appearances.</p><br>
<p>Monitor and analyze media coverage to assess the effectiveness of PR strategies.</p><br>
<p>Respond to inquiries from the media and the public in a timely and professional manner.</p><br>
<p>Collaborate with internal teams to ensure consistent messaging and branding.</p><br>
<p>Plan and execute public relations events, product launches, and promotional activities.</p><br>
<p>Manage and update content on the organization's website and social media platforms.</p><br>
<p>Provide crisis communication support and manage damage control in case of negative publicity.</p><br>
<p>Research and stay informed about industry trends, competitors, and relevant news.</p><br>
<p>Prepare executives and spokespersons for media interactions and public speaking engagements.</p><br>
<p>Evaluate sponsorship and partnership opportunities to enhance the organization's reputation.</p><br>
<p>Track and report on key performance indicators (KPIs) related to public relations efforts.</p><br>
<p>Collaborate with marketing teams to align PR activities with overall marketing strategies.</p><br>
<p>Advise leadership on public relations matters and potential reputational risks.</p><br>
<p>Stay current on ethical standards and industry best practices in public relations.</p><br>
<p>Foster positive relationships with stakeholders, including customers, employees, and community members.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Experience in managing media relations in a Local Authority and /or private sector environment</p><br>
<p>Business awareness and a good knowledge of current affairs including knowledge of local government services and/or the private sector.</p><br>
<p>Taking initiative Excellent communication skills. </p><br>
<p>Excellent presentation skills.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Public Relations L2<br>Standards and Procedures L2<br>Relationship Management L2<br>Clerical/Administrative L2<br>Adminstrative Services L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration or any related field<br><br><br><br>
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