Operation Manager Jobs in Iraq

<p>Job description: • The incumbent is responsible for the management and supervision of all airside operations activities at Karbala International Airport (KIA), requiring specific technical competencies, skills and behavioral attributes, ensuring a safe, secure and efficient airside environment in full compliance with applicable national regulations and ICAO SARPS, including oversight of airside safety, permits and licensing, wildlife and landscaping and standards training and development Sections. Human and Technical Resources • Ensures that subordinate Sections have the necessary and appropriate number of staff to provide the services and tasks within airside operations, and that they have received training on the competencies and skills required for their functions; • Determines and evaluates that the Sections within ASO Department have the necessary number and type of equipment required for operational tasks, that they are properly maintained, and that they are in good and safe operating condition; • Plans, coordinates and supervises the execution of all operational activities within the ASO Department, including AMG, SST, PEL and WLS Sections; • Implements and enforces the approved corporative policies within the Airside Operations Department; Planning and Programmes • Develop, implement and maintain the ASO Manuals and all associated airside standard operational procedures (SOPs), in compliance with ICAA ICAR 12, ICAO Annex 14 SARPs, and KIA requirements; ensure periodic review, update and formal approval of all operational documents. • Coordinate the preparation, review and approval of all ASO SOPs, and Work Instructions (WIs) for all sections (AMG, SST, PEL and WLS), ensuring alignment with the AOM and applicable regulatory requirements. • Develop and maintain the ASO Annual Training Programme, covering initial qualification, recurrent and competency-based training for all ASO staff, including airside safety, airside driving, wildlife hazard management and standards, in compliance with ICAA and ICAO SARPS. • Prepare and maintain the Airside Contingency Plan covering abnormal and disrupted airside operations scenarios, including runway and taxiway closures, FOD events, wildlife strikes, and airside emergencies; ensure alignment with the Airport Emergency Plan (AEP) and that all ASO staff are trained on their respective roles and procedures. • In coordination with the E&M Department, support the development of the ASO Equipment and Vehicle Maintenance Plan, defining preventive maintenance schedules, inspection cycles and replacement planning for all ASO operational equipment, airside vehicles and specialist tools assigned to the department. • Prepare and submit the annual ASO Plan, including operational objectives, KPIs, resource needs and CAPEX/OPEX proposals, aligned with airport strategic goals; monitor progress and report to the Airport Operations Director. Core Operational, Corporate and Compliance Activities • Develop, implement and review airside operational manuals, procedures and instructions to ensure safe and efficient airside operations at KIA. • Develop and implement airside operational procedures in compliance with ICAA ICAR 12 and other applicable regulations, and ICAO Annex 14 SARPS; • Manage and oversee all airside driver´s and vehicles permits licensing and activities, ensuring compliance with ICAA requirements and applicable airside regulations. • Manage the Wildlife Hazard Management Programme in accordance with ICAA reegulations and ICAO Doc 9137 Part 3, ensuring effective control of wildlife hazards on and around KIA airside area. • Oversee and monitor all the activities and airside works performed by contractors or subcontractors on the airside, providing escort whener required and necessary; • Liaise with the GHS Department, any other ground service providers, airlines, and other airside stakeholders, ensuring alignment with airside regulatory requirements and operational standards. • Develop and monitor airside operational performance metrics, KPIs and service level indicators, ensuring continuous improvement in airside safety and operational efficiency. • Participate in and support the airport committees established by ICAA and/or defined by ICAO, contributing as a subject matter expert on airside operations matters; • Serves as a member of the Airside Operations Department, on the Runway Safety Committee, and Safety and Environmental Committee (if established); • Serves as a member of the EOC and Airport Crisis Management Center; • Advises the Airport Operations Director on various technical/operational airside matters; • Prepares, coordinates and reviews airside-related correspondence with external agencies, regulators and other stakeholders; • Serves as a member of the Airside Operations Department management team and participates in planning for operational matters affecting the department’s activities; Human Resources Management • Promotes and systematically ensures the correct application of all company policies regarding human resources and corporate processes; • Coordinates and ensures the correct management of the tasks and human resources within the subordinate departments and Sections; • Conducts annual performance and competency reviews and ensures that all employees are adequately and properly trained and qualified to perform the assigned duties; • Manages and mobilizes human resources within the subordinate units to support emergency and contingency situations, as required by the Airport Emergency Plan and Security Program. • Ensures distribution and use of required Personal Protective Equipment (PPE) and monitors and reports all incidents and OHS situations to the Safety Office. • Manages the human resources of the Airside Operations Department and liaises with the Human Resources Department on all personnel matters, namely departmental needs, resignations, absences, disciplinary matters, etc; Budget and Activity Plans • Coordinates and reviews the department's annual OPEX budget and CAPEX investment proposals and revisions; • Consolidates and implements the department's annual plans, including training; • Consolidates and prepares the department activity report; • Conducts and coordinates annual performance reviews; • Replaces the Airport Operations Director on an interim basis, in the event of his absence or disability, by specific act of delegation. Quality and Environmental Management (QMS / EMS) • Ensures the establishment, implementation and maintenance of the SMS and EMS throughout the Airside Operations Department; • Approves the relevant SMS and EMS documents within the ASO Department, and coordinates the preparation and review of manuals, plans and operational procedures (SOPs), to submit to the Airport Operations Director for approval; • Ensures the implementation of the related airport Committees objectives and recommendations within the Airside Operations Department; Safety Management System (SMS) • Ensures the implementation of the SMS and safety policies as defined by the company within the Airside Operations Department; • Conducts Hazard / Risk Assessments and prepares Safety Action Plans accordingly in close coordination with the Safety Office; • Reports all potential hazards, safety concerns, incidents and accidents to the Safety Office and ensures that safety is an integral part of all activities and resulting responsibilities; • Serves as a member of KIA’s Aerodrome Safety Committee, Runway Safety Committee, and Wildlife Hazard Management Committee, as applicable.</p><p>Education • Bachelor’s degree in Airport/Aviation Management or related field (Master’s degree preferred). • IAP Accreditation (is a plus) Experience • Minimum 12 years of experience in international airport airside operations, at least 5 of which in managerial functions. Computer Skills • Knowledgeable in Microsoft Office suite (user´s perspective) • Able to manage other specific project/management software, provided adequate training. Language Skills • English: Solid written and spoken (essential) • Arabic: Desirable. Training Requirements • Certification in Airside Operations, SMS, or Airport Management from recognized aviation bodies (ACI, IATA, or ICAO). • Aerodrome/Airside Operations certification (e.g. ICAO, ACI) highly desirable. • A valid Category B Airside Driving Permit.( Highly Desirable)</p>

<p>Hiring a Sales professional to grow the shipping container client base on the weekly vessel service to Iraq. You will identify and meet new clients — freight forwarders, direct shipper and NVOCC— to secure bookings and build lasting relationships. Responsibilities include achieving volum</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Operations Advisor<br><br><p><b><span>Job Title</span></b> <b>: </b> <b><span>Operations Advisor</span></b></p><br><br><br><p><b>Overview:</b>&nbsp;</p><br><br><p>As Operations Advisor, you will play a critical role in leading safe and compliant operations at site. You’ll act as the key interface between the ROO Operations team and field activities, with a strong focus on coaching, safety leadership, and operational discipline. Your ability to influence and support local teams will be essential in ensuring reliable performance and national workforce development.</p><br><br><br><p><u><b>Key Responsibilities</b></u></p><br><br><br><p>Leadership</p><br><br><p>Lead by promoting a strong safety culture, guiding daily safe production, managing incidents with root cause analysis, and coaching direct reports to support nationalisation and development plans.</p><br><br><br><p>Risk/Operating Discipline</p><br><br><p>Ensure strict risk management and operating discipline by overseeing Management of Change, engineering queries, operational risk assessments, plant handover, Control of Work compliance, incident reporting, and exercising stop-work authority to maintain safety and operational integrity.</p><br><br><br><p>People</p><br><br><p>Lead by example to promote ROO values, develop and coach national staff, ensure HR compliance, motivate the team, manage performance rigorously, and escalate any unresolved issues through proper channels.</p><br><br><br><p>Production Delivery, Optimisation &amp; Excellent Performance</p><br><br><p>Oversee daily plant and well performance to maximize production, support optimization and maintenance planning, lead root cause analyses, manage vulnerabilities, drive continuous improvement, ensure operations stay within design limits, contribute to scheduling and project support, identify defects, and fulfil reporting obligations.</p><br><br><br><p><b>Experience, Qualifications &amp; Key Skills</b></p><br><br><ul><li>Minimum 10 years’ hydrocarbon operations experience,</li><li>Including 5+ years in supervisory roles,</li><li>Strong HSE knowledge and mastery of Control of Work systems,</li><li>Excellent interpersonal skills for coaching and leadership,</li><li>Proven ability to work independently with integrity,</li><li>Ongoing professional development,</li><li>Experience in diverse, multicultural teams preferred.</li></ul><p><b>Interfaces</b></p><br><br><br><p>Interfaces with BOC Site Leadership, ROO Operations Line, Operations Coordinator, Site Maintenance Advisor, Permit and Area Authorities, ROO Control of Work Team, and cross-functional ROO teams (TAR, Projects, Engineering) for integrated planning.</p><br><br><br><p><b>Procedures and Processes</b></p><br><br><br><p>The OA must have in-depth knowledge of key ROO procedures, including Control of Work (ORA, LO/LC, SORA), MOC/EQ Process, Work Management and Activity Planning, Risk Management, PSSR, GOC, and SOPs.</p><br><br><br><p><b>Summary of Decision Rights</b></p><br><br><br><p>The OA has authority to stop work for safety, prioritize tasks, decide on the 2-week schedule, recommend Ops Coordinator development, and manage permits and SIMOPS coordination.</p><br><br><br><p><b>Behaviors</b></p><br><br><ul><li>Safety-focused leader who coaches teams to reinforce ROO values,</li><li>makes risk-aware decisions prioritizing high-impact work,</li><li>provides proactive technical guidance,</li><li>supports teams with clear direction and feedback,</li><li>fosters cross-functional collaboration to achieve shared goals.</li></ul><p><b>Meetings to attend</b></p><br><br><br><p>Regularly attends and contributes to key daily, weekly, and ad hoc meetings including Operations &amp; Maintenance reviews, CoW meetings (as chair), schedule planning, and TAR/project coordination to ensure alignment, readiness, and safe execution of site activities.</p><br><br><br><p><b>KPI’s</b></p><br><br><br><p>The OA is expected to achieve full compliance with key performance indicators including HSE targets, plant reliability, operational routines, override management, SOP adherence, nationalisation plan delivery, and accurate process safety incident reporting, while actively contributing to broader team goals.</p><br><br><br><p><b>Softwares &amp; Apps</b></p><br><br><br><p>The OA is expected to be a proficient user of key operational and reporting systems including Worksafe, Maximo, PI Vision, Power BI, Sharepoint, Sharecat, PMCS, FMD, and GIS.</p><br><br><br><p><b>Routine Tasks</b></p><br><br><br><ul><li>Daily: Oversee plant performance, manage overrides, support safe production, and ensure CoW and ops discipline.&nbsp;</li><li>Weekly: Coach team, review execution, support planning, and drive improvements.&nbsp;</li><li>Monthly: Manage alarms with engineering and contribute to forward planning.&nbsp;</li><li>Ad Hoc: Join project meetings and support readiness and operational alignment.</li></ul><br><p><b>About BP and ROO</b></p><br><br><p>Rumaila is one of the world’s greatest super-giant oilfields – those that contain over a billion barrels of recoverable oil. It is estimated that some 17 billion barrels of recoverable oil are still contained within Rumaila’s reservoirs.</p><br><br><br><p>The field is located 50km to the west of the city of Basra, southern Iraq. The Basra region is home to all six of Iraq’s ports, including the deep-water facility at Umm Qasr.</p><br><br><br><p>Rumaila encompasses a vast area of 1,600 square kilometres, extending approximately 80km north to south and 20km west to east, with the main anticline consisting of two domes, South Rumaila and North Rumaila.</p><br><br><br><p>Rumaila is part of the Iraq Basra Oil Company (BOC) family of oilfields. It is the largest producing field in Iraq, responsible for producing over 33% of Iraq’s oil. Oil has been produced at Rumaila for well over 50 years. A Technical Service Contract signed in 2009 and extended in 2014, between BOC and BP, Petro-China and the State Oil Marketing Organization (SOMO) is now driving the transformation of Rumaila into a sustainable world-class oilfield for Iraq and its people This 25 year contract (to 2034) has laid the foundation for the long-term renewal of the field.</p><br><br><br><p>This demands significant investment in infrastructure, technology and people. Progress is already visible and the oilfield is returning to full efficiency. Average daily production has increased by over 40% since mid-2009. World-class training and safety standards have been introduced. Around 7,000 people work at Rumaila and over 22,000 contractors support Rumaila’s activities through a large supply chain. The vast majority of these people are Iraqi.</p><br><br><br><p>The next stage of Rumaila’s development is to access previously untapped reservoirs to extend the life of the field and deliver increased production.</p><br><br><br><p>Our people are key to all of this. We are aiming to create an exemplary record for safety. We are building skills and capabilities. We are developing a culture built on respect for each other, with an ethos to behave responsibly in everything we do – be that in our corporate governance or in the way we safeguard our environment. This is how we will build a reputation as a great place to work and with whom to do business. Most importantly we want to ensure we are a good neighbour to the people and communities.</p><br><br><br><p>Working together as one team under the Technical Service Contract, the Basra Oil Company (BOC) and the State Oil Marketing Organisation (SOMO) along with contractors, BP and PetroChina, bring a range of different expertise and skills in modernizing this supergiant field.</p><br><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible to develop, recommend and implement sales plans and strategies to achieve the assigned objectives and Company s goals with high contribution and full accountability on the delivery of his/her team . Establishes sales plans and strategies to Expand the customer base in the market. Ensures proper implementation of Asiacell strategy and departmental goals. Maintains long term and successful relationships with key and strategic customers within his/her teams portfolios. Makes sure that the customers are regularly visited by his/her team members for more business development and creating real value for both Asiacell and the customers Conducts regular performance and competency evaluations for direct reports while delivering constant constructive feedback for higher achievements and further development Effective management of daily operations whilst managing and coaching team to achieve strategic goals. Reviews and gains agreements with focusing on value for Corporate Sales Section to ensure efficient and effective delivery of the required contribution. Develops a highly professional and results oriented sales force capable of achieving, or exceeding, the sales targets in the corporate segments. Liaise with Marketing in identifying market and business opportunities for further business development or the introduction of new products or services that meet the specific requirements of corporate clients. Oversee the development and implementation of special customer care programs that target the individual needs of corporate and VIP clients, and ensure customer satisfaction. Interview and select direct reports and validate hiring decisions for the department</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree- MBA is a plus Minimum 3 years on managerial level in similar field Language skills (English) Computer skills, Microsoft, excel, PowerPoint.</p><p>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Shaping Strategy Driving Change .</p><p>Technical Competencies: B2B Sales Planning Bidding &amp; Tendering Process Performance Management &amp; Reporting Partnership Engagement, Execution and Monitoring Telecom Market &amp; Industry Knowledge B2B Solution Selling Negotiation Sales Training and coaching.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible to develop, recommend and implement sales plans and strategies to achieve the assigned objectives and Company s goals with high contribution and full accountability on the delivery of his/her team . Establishes sales plans and strategies to Expand the customer base in the market. Ensures proper implementation of Asiacell strategy and departmental goals. Maintains long term and successful relationships with key and strategic customers within his/her teams portfolios. Makes sure that the customers are regularly visited by his/her team members for more business development and creating real value for both Asiacell and the customers Conducts regular performance and competency evaluations for direct reports while delivering constant constructive feedback for higher achievements and further development Effective management of daily operations whilst managing and coaching team to achieve strategic goals. Reviews and gains agreements with focusing on value for Corporate Sales Section to ensure efficient and effective delivery of the required contribution. Develops a highly professional and results oriented sales force capable of achieving, or exceeding, the sales targets in the corporate segments. Liaise with Marketing in identifying market and business opportunities for further business development or the introduction of new products or services that meet the specific requirements of corporate clients. Oversee the development and implementation of special customer care programs that target the individual needs of corporate and VIP clients, and ensure customer satisfaction. Interview and select direct reports and validate hiring decisions for the department</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><ul><li>Bachelor's Degree- MBA is a plus</li><li>Minimum 3 years on managerial level in similar field</li><li>Language skills (English)</li><li>Computer skills, Microsoft, excel, PowerPoint.</li></ul><b>Behavioral Competencies:</b><ul><li>Delivering Results &amp; Fostering Ownership</li><li>Building Customer Value</li><li>Networking &amp; Influencing Collaboratively</li><li>Leading Teams</li><li>Shaping Strategy</li><li>Driving Change .</li></ul><b>Technical Competencies:</b><ul><li>B2B Sales Planning</li><li>Bidding &amp; Tendering Process</li><li>Performance Management &amp; Reporting</li><li>Partnership Engagement, Execution and Monitoring</li><li>Telecom Market &amp; Industry Knowledge</li><li>B2B Solution Selling</li><li>Negotiation</li><li>Sales Training and coaching.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Description</b></p><p><br></p><p>Requirements: 3–5 years of progressive management experience (Front Office/Housekeeping) in a 4 or 5-star hotel; experience in the Iraqi market is preferred.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and visionary Executive Housekeeper to lead our housekeeping operations in Baghdad, Iraq. In this pivotal role, you will oversee all aspects of our housekeeping department, ensuring exceptional cleanliness, presentation, and guest satisfaction across all facilities. As an assertive and organized leader, you will manage a dedicated team while maintaining the highest standards of operational excellence and compliance. This position offers the opportunity to make a meaningful impact through innovative approaches to facility management and a commitment to supporting your team's professional growth.</p><br><ul><li>Oversee and manage the daily operations of the housekeeping department, ensuring seamless coordination and efficient workflow</li><li>Supervise, train, schedule, and evaluate housekeeping staff with a supportive and inclusive approach that fosters professional development</li><li>Establish and implement comprehensive cleaning procedures, quality control measures, and performance standards that exceed industry expectations</li><li>Conduct regular inspections of guest rooms, public areas, and facilities to ensure they consistently meet cleanliness and presentation standards</li><li>Manage departmental budgets, control expenses, and optimize resource allocation to achieve organizational goals</li><li>Monitor and maintain accurate inventory of linens, cleaning supplies, guest amenities, and equipment</li><li>Collaborate effectively with Front Office, Maintenance, Laundry, and other departments to ensure integrated and efficient operations</li><li>Address guest complaints and special requests with empathy and professionalism, resolving issues promptly and transparently</li><li>Ensure full compliance with local health, safety, sanitation, and environmental regulations specific to Baghdad operations</li><li>Maintain detailed records of staff attendance, inventory levels, room inspections, maintenance requests, and departmental metrics</li><li>Analyze performance data and prepare comprehensive departmental reports to support decision-making and continuous improvement</li><li>Demonstrate flexibility and resilience in adapting to operational challenges while maintaining service quality and team morale</li></ul><br>Qualifications<br><br><ul><li>Minimum 7–10 years of progressive housekeeping experience with demonstrated supervisory and managerial responsibilities</li><li>Strong expertise in housekeeping operations, advanced cleaning techniques, and industry best practices</li><li>Proven ability to manage budgets, control expenses, and optimize departmental resources effectively</li><li>Proficiency with property management systems (PMS) and housekeeping management software</li><li>Comprehensive knowledge of health, safety, sanitation, and environmental compliance standards</li><li>Excellent leadership and team motivation skills with the ability to inspire and develop staff</li><li>Strong written and verbal communication skills in English; knowledge of Arabic is advantageous</li><li>Analytical mindset with the ability to interpret performance metrics and implement data-driven improvements</li><li>Problem-solving abilities and decisive decision-making skills in fast-paced environments</li><li>Detail-oriented approach with exceptional organizational and time management capabilities</li><li>Ability to work flexibly and adapt to changing priorities while maintaining service excellence</li><li>Customer-focused mindset with a commitment to guest satisfaction and service quality</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and visionary Executive Housekeeper to lead our housekeeping operations in Baghdad, Iraq. In this pivotal role, you will oversee all aspects of our housekeeping department, ensuring exceptional cleanliness, presentation, and guest satisfaction across all facilities. As an assertive and organized leader, you will manage a dedicated team while maintaining the highest standards of operational excellence and compliance. This position offers the opportunity to make a meaningful impact through innovative approaches to facility management and a commitment to supporting your team's professional growth.</p><br><ul><li>Oversee and manage the daily operations of the housekeeping department, ensuring seamless coordination and efficient workflow</li><li>Supervise, train, schedule, and evaluate housekeeping staff with a supportive and inclusive approach that fosters professional development</li><li>Establish and implement comprehensive cleaning procedures, quality control measures, and performance standards that exceed industry expectations</li><li>Conduct regular inspections of guest rooms, public areas, and facilities to ensure they consistently meet cleanliness and presentation standards</li><li>Manage departmental budgets, control expenses, and optimize resource allocation to achieve organizational goals</li><li>Monitor and maintain accurate inventory of linens, cleaning supplies, guest amenities, and equipment</li><li>Collaborate effectively with Front Office, Maintenance, Laundry, and other departments to ensure integrated and efficient operations</li><li>Address guest complaints and special requests with empathy and professionalism, resolving issues promptly and transparently</li><li>Ensure full compliance with local health, safety, sanitation, and environmental regulations specific to Baghdad operations</li><li>Maintain detailed records of staff attendance, inventory levels, room inspections, maintenance requests, and departmental metrics</li><li>Analyze performance data and prepare comprehensive departmental reports to support decision-making and continuous improvement</li><li>Demonstrate flexibility and resilience in adapting to operational challenges while maintaining service quality and team morale</li></ul><br>Qualifications<br><br><ul><li>Minimum 7–10 years of progressive housekeeping experience with demonstrated supervisory and managerial responsibilities</li><li>Strong expertise in housekeeping operations, advanced cleaning techniques, and industry best practices</li><li>Proven ability to manage budgets, control expenses, and optimize departmental resources effectively</li><li>Proficiency with property management systems (PMS) and housekeeping management software</li><li>Comprehensive knowledge of health, safety, sanitation, and environmental compliance standards</li><li>Excellent leadership and team motivation skills with the ability to inspire and develop staff</li><li>Strong written and verbal communication skills in English; knowledge of Arabic is advantageous</li><li>Analytical mindset with the ability to interpret performance metrics and implement data-driven improvements</li><li>Problem-solving abilities and decisive decision-making skills in fast-paced environments</li><li>Detail-oriented approach with exceptional organizational and time management capabilities</li><li>Ability to work flexibly and adapt to changing priorities while maintaining service excellence</li><li>Customer-focused mindset with a commitment to guest satisfaction and service quality</li></ul> </div>

<ul><li><p>Define and implement communication and stakeholder engagement strategies.</p></li><li><p>Lead internal and external communications, including media, digital, and events.</p></li><li><p>Manage reputation topics and crisis communications.</p></li><li><p>Build relationships with media, authorities, and key stakeholders.</p></li><li><p>Develop corporate content, press releases, and executive messaging.</p></li><li><p>Ensure consistent corporate messaging and standards.</p></li><li><p>Support stakeholder engagement and project acceptability initiatives.</p></li><li><p>Coordinate communications across teams and entities.</p></li><li><p>Promote HSE culture through communication activities.</p></li><li><p>Ensure confidentiality of sensitive corporate information.&nbsp;</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Master’s degree in Communications, Public Affairs, or equivalent.</p></li><li><p>8–12 years of experience in corporate communications.</p></li><li><p>Strong expertise in stakeholder engagement, media relations, and reputation management.</p></li><li><p>Experience in crisis communication and strategic messaging.</p></li><li><p>Strong skills in content creation and communication strategy.</p></li><li><p>Excellent influencing, communication, and interpersonal skills.</p></li><li><p>Ability to operate in sensitive and high-pressure environments.</p></li><li><p>Strong project management and coordination capabilities.</p></li><li><p>Experience in multinational or complex institutional environments.</p></li><li><p>Good understanding of regional dynamics and communication challenges.</p></li><li><p>Fluent in English and Arabic (mandatory); French is an advantage.</p></li></ul>

<ul><li>Partner Recruitment: Find and sign up new importers, dealers, or agents for spare parts of automobiles.</li><li>Relationship Management: Build trust and keep regular contact with current partners.</li><li>Sales Enablement: Train partners on product features, pricing, and sales methods.</li></ul><p>&nbsp;</p><ul><li><strong>Target Achievement:</strong> Meet monthly and yearly revenue goals through partner sales volumes.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.<br> <br> We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops,&nbsp; and provide our riders with reliable earning opportunities daily.<br> <br> At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>We are seeking a versatile and highly organized Operations &amp; Performance Admin Engineer to join the talabat mart (tMart) team. This hybrid role bridges technical facilities management with data-driven operational performance administration. On the engineering side, you will oversee the maintenance, procurement support, and supplier supervision for dark store facilities, ensuring critical infrastructure like cold chain systems (chillers/freezers) and electrical networks remain fully operational. On the administration side, you will dedicate focus to monitoring, tracking, and reporting the operational health of the dark stores, reviewing ground-level efficiency metrics, and delivering structured compliance dashboards to ensure seamless 30-minute delivery execution.</p><br><p><strong>What’s On Your Plate?</strong></p><br><p><strong>Engineering &amp; Facilities Management:</strong></p><br><ul><li><p>Infrastructure Maintenance: Proactively identify, diagnose, and manage the maintenance and repair needs of essential store infrastructure, including industrial chillers, freezers, HVAC/AC systems, electrical distribution networks, and general facilities.</p><br></li><li><p>Procurement Documentation: Formulate highly accurate and detailed Scope of Work (SOW) documents and Bill of Quantities (BOQ) for new equipment purchases, facility upgrades, and engineering services.</p><br></li><li><p>Supplier Supervision: Supervise on-site third-party contractors and service providers during engineering installations, routine maintenance, and emergency repairs, enforcing strict quality and safety standards.</p><br></li><li><p>Handover &amp; Receiving: Conduct technical inspections and serve as the final authority for the formal receiving and handover of newly executed engineering projects, facilities, or physical assets.</p><br></li></ul><p><strong>Performance Administration:</strong></p><br><ul><li><p>Real-Time Order Flow Monitoring: Maintain a regular order-flow monitoring schedule on the Shopper platform, and actively inform the relevant store team via communication groups in case of any delays in assigning or preparing orders.</p><br></li><li><p>Nightly Sales Tracking: Create and publish structured sales update tables every night at 7:00 PM, 9:00 PM, 11:00 PM, and 12:15 AM to keep the team informed on performance milestones.</p><br></li><li><p>Picker Performance Analytics: Check picker performance at the granular order level, calculate efficiency averages, and prepare comprehensive reports to help team leaders optimize speed and accuracy.</p><br></li><li><p>Customer Feedback Administration: Follow up with the account advisor to aggregate, categorize, and report back on direct customer feedback to identify service delivery bottlenecks.</p><br></li><li><p>Operational Sheet Management: Maintain and systematically update the central operations Google Sheet for all immediate store-level updates, operational tracking parameters, and system notifications.</p><br></li><li><p>In-App Quality Control Audits: Perform weekly systematic audits of images on the talabat App, flagging discrepancies, and proactively uploading missing visual assets to guarantee catalog completeness.</p><br></li><li><p>Barcode Error Tracking: Identify and log non-working barcodes using the specialized operations tracking sheet to minimize order picking delays.</p><br></li><li><p>Store Invoice &amp; Compliance Audits: Monitor, track, and verify the physical and digital invoices uploaded directly by the store branches to ensure operational data integrity.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education &amp; Experience: Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering, or a highly related technical field, combined with at least 3+ years of experience across data tracking, performance reporting, facilities engineering, or administrative operations.</p><br></li><li><p>Technical Facility Skills: Strong hands-on or supervisory experience identifying maintenance needs for commercial refrigeration (chillers/freezers), HVAC networks, and electrical systems. Proven ability to draft professional SOW and BOQ documents.</p><br></li><li><p>Analytical &amp; Tooling Proficiency: Highly data-oriented and structured, with an advanced proficiency in Google Sheets/Excel. Comfortable managing high-volume operational dashboards and catching subtle metric anomalies.</p><br></li><li><p>Execution &amp; Communication: Strong communication and reporting skills to seamlessly present daily facilities statuses and weekly performance summaries directly to Operations Management.</p><br></li></ul><br><br> </div>

<ul><li><p>Lead integrated planning, development studies, and economic evaluations.</p></li><li><p>Support investment decisions and long-term business strategy.</p></li><li><p>Coordinate multidisciplinary teams and key stakeholders.</p></li><li><p>Manage short-, medium-, and long-term planning processes.</p></li><li><p>Deliver strategic exercises, budgets, and investment cases.</p></li><li><p>Ensure alignment of development studies with standards and objectives.</p></li><li><p>Support technical and economic evaluations for projects and assets.</p></li><li><p>Represent the company with partners and authorities.</p></li><li><p>Monitor performance, costs, planning, and environmental indicators.</p></li><li><p>Lead team development and capability building.</p></li><li><p>Ensure HSE compliance and confidentiality of strategic information.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Master’s degree in Engineering or equivalent.</p></li><li><p>15–20 years of experience in the oil and gas industry with strong technical expertise.</p></li><li><p>Strong knowledge of field development, reservoirs, projects, and economics.</p></li><li><p>Experience in integrated planning and strategic decision-making.</p></li><li><p>Ability to influence investment and development strategies.</p></li><li><p>Strong coordination, communication, and stakeholder management skills.</p></li><li><p>Ability to lead multidisciplinary teams and drive alignment.</p></li><li><p>Strategic thinking and strong decision-making capabilities.</p></li><li><p>Experience with international standards and multinational organizations.</p></li><li><p>Ability to operate effectively in multicultural environments.</p></li><li><p>Fluent in English and Arabic (mandatory); French is an advantage.&nbsp;</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong><u>Job Summary</u></strong></p><p>We are seeking a qualified and experienced Accountant for our Iraq Branch. The candidate will be responsible for managing accounting operations, invoicing, bookkeeping, financial reporting, compliance coordination, and communication with various internal and external stakeholders. The ideal candidate should possess strong accounting knowledge, proficiency in accounting software, and fluency in both English and Arabic.</p><br><p> <strong><u>Key Responsibilities</u></strong></p><br><p><strong>Accounting &amp; Bookkeeping</strong></p><ul><li><p>Maintain complete and accurate books of accounts.</p></li><li><p>Record day-to-day financial transactions in accounting software.</p></li><li><p>Ensure proper accounting of sales, purchases, expenses, receipts, and payments.</p></li><li><p>Perform ledger scrutiny and account reconciliations on a regular basis.</p></li><li><p>Maintain fixed asset registers and supporting accounting records.</p></li></ul><br><p><strong> Sales Invoicing &amp; Receivables Management</strong></p><ul><li><p>Prepare and issue sales invoices accurately and on a timely basis.</p></li><li><p>Monitor customer outstanding balances and support collection follow-ups.</p></li><li><p>Maintain proper documentation supporting all sales transactions.</p></li><li><p>Reconcile customer accounts periodically.</p><br></li></ul><p><strong> Financial Reporting</strong></p><ul><li><p>Prepare monthly, quarterly, and annual financial statements.</p></li><li><p>Prepare Profit &amp; Loss Accounts, Balance Sheets, and Cash Flow Statements.</p></li><li><p>Generate management reports and MIS reports as required.</p></li><li><p>Assist management in budgeting, forecasting, and financial analysis.</p><br></li></ul><p><strong>Compliance &amp; Audit Coordination</strong></p><ul><li><p>Coordinate with local auditors, tax consultants, banks, and regulatory authorities.</p></li><li><p>Prepare schedules and supporting documents for audits.</p></li><li><p>Ensure compliance with local accounting, tax, corporate, and statutory requirements.</p></li><li><p>Maintain records and documentation required for regulatory filings and inspections.\</p><br></li></ul><p><strong> Banking &amp; Treasury Operations</strong></p><ul><li><p>Handle banking transactions and bank reconciliations.</p></li><li><p>Monitor cash flow and fund requirements.</p></li><li><p>Coordinate with banks regarding payments, transfers, and account-related matters.</p></li></ul><br><p><strong>Inventory &amp; Operational Support</strong></p><ul><li><p>Coordinate with relevant departments for inventory accounting and stock verification.</p></li><li><p>Support reconciliation of inventory records and related financial transactions.</p></li><li><p>Assist management with operational and financial reporting requirements.</p><br></li></ul><p><strong>Stakeholder Coordination</strong></p><ul><li><p>Communicate effectively with internal teams, management, customers, vendors, auditors, banks, and government authorities.</p></li><li><p>Provide periodic financial updates and reports to management.</p></li><li><p>Support implementation of internal controls, accounting policies, and reporting procedures.</p><br></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong> </strong></p><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's Degree in Accounting, Finance, Commerce, or a related field.</p></li><li><p>Professional accounting qualifications will be an added advantage.</p></li><li><p>Minimum 3–5 years of accounting experience, preferably in a trading, manufacturing, or multinational environment.</p></li><li><p>Strong knowledge of accounting principles, financial reporting, and bookkeeping practices.</p><br></li></ul><p><strong> Software Knowledge</strong></p><ul><li><p>Proficiency in **Tally ERP / Tally Prime** is mandatory.</p></li><li><p>Strong working knowledge of **Microsoft Excel**.</p></li><li><p>Experience with ERP systems and accounting software such as SAP, Oracle, QuickBooks, Zoho Books, or similar platforms will be an added advantage.</p><br></li></ul><p><strong> Language Requirements</strong></p><ul><li><p>Fluency in Arabic (written and spoken) is mandatory for dealing with local customers, vendors, auditors, banks, and authorities.</p></li><li><p>Good command of English (written and spoken) is mandatory for communication with management and international stakeholders.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>Responsible for developing the business through partner restaurants and maintaining long term relationships. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set.</p><br><br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.&nbsp;</li><li>Maintain a continuous business relationship with clients/ restaurants.&nbsp;</li><li>Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ restaurant and company.&nbsp;</li><li>Make sure that the menus of the clients are up to date at all times.&nbsp;</li><li>Optimize the restaurant content (MOA, Delivery time).&nbsp;</li><li>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.&nbsp;</li><li>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.&nbsp;</li><li>Generating food coupons, promotions and vouchers from existing restaurants.&nbsp;</li><li>Convince clients / restaurants for brand promotion of Talabat pictures.&nbsp;</li><li>Transmission method optimization: -Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA.&nbsp;</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).&nbsp;</li><li>Encourage restaurants to subscribe for the online payment gateway.&nbsp;</li><li>Coordinate with the restaurant, if the restaurant is live or active on the Talabat website, checking and resolve the reason, such as shutting down or stopped delivery.&nbsp;</li><li>Maintain accurate records of all sales and prospecting activities including:&nbsp;</li><li><p>Closed sales&nbsp;</p><br><br></li><li><p>Follow-up activities&nbsp;</p><br><br></li><li><p>Sales expense report&nbsp;</p><br><br></li><li><p>Increased sales report after placing promotion, voucher and coupons&nbsp;</p><br><br></li><li><p>Restaurant analysis sheet&nbsp;</p><br><br></li><li><p>Account management report&nbsp;</p><br><br></li></ul><br><br>What you need to be successful<br><br><ul><li><p>Minimum 5 years of full-time professional experience in related field</p><br><br></li><li><p>Interpersonal Skills</p><br><br></li><li><p>Communication Skills</p><br><br></li><li><p>Customer Service Skills</p><br><br></li><li><p>Negotiation Skills</p><br><br></li><li><p>Problem Solving Skills</p><br><br></li><li><p>Market Research Skills</p><br><br></li><li><p>Planning and Organizing Skills</p><br><br></li><li><p>Fluent in English and Arabic</p><br><br></li></ul><br>Who we are<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.<br> <br> We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.<br> <br> At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.<br> <br> We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops,&nbsp; and provide our riders with reliable earning opportunities daily.<br> <br> At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>Responsible for developing the business through partner restaurants and maintaining long term relationships. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set.</p><br><p><strong>What's On Your Plate?</strong></p><br><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.&nbsp;</li><li>Maintain a continuous business relationship with clients/ restaurants.&nbsp;</li><li>Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ restaurant and company.&nbsp;</li><li>Make sure that the menus of the clients are up to date at all times.&nbsp;</li><li>Optimize the restaurant content (MOA, Delivery time).&nbsp;</li><li>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.&nbsp;</li><li>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.&nbsp;</li><li>Generating food coupons, promotions and vouchers from existing restaurants.&nbsp;</li><li>Convince clients / restaurants for brand promotion of Talabat pictures.&nbsp;</li><li>Transmission method optimization: -Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA.&nbsp;</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).&nbsp;</li><li>Encourage restaurants to subscribe for the online payment gateway.&nbsp;</li><li>Coordinate with the restaurant, if the restaurant is live or active on the Talabat website, checking and resolve the reason, such as shutting down or stopped delivery.&nbsp;</li><li>Maintain accurate records of all sales and prospecting activities including:&nbsp;</li><li><p>Closed sales&nbsp;</p><br></li><li><p>Follow-up activities&nbsp;</p><br></li><li><p>Sales expense report&nbsp;</p><br></li><li><p>Increased sales report after placing promotion, voucher and coupons&nbsp;</p><br></li><li><p>Restaurant analysis sheet&nbsp;</p><br></li><li><p>Account management report&nbsp;</p><br></li></ul><br>Qualifications<br><ul><li><p>Minimum 5 years of full-time professional experience in related field</p><br></li><li><p>Interpersonal Skills</p><br></li><li><p>Communication Skills</p><br></li><li><p>Customer Service Skills</p><br></li><li><p>Negotiation Skills</p><br></li><li><p>Problem Solving Skills</p><br></li><li><p>Market Research Skills</p><br></li><li><p>Planning and Organizing Skills</p><br></li><li><p>Fluent in English and Arabic</p><br></li></ul><br><br> </div>

<p><h4>About company</h4> <p>Belong, connect, grow, with KBR! The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p> <h4>Job purpose</h4> <p>Electronic PTW (ePTW) Administrator will be responsible for ensuring the smooth implementation of the ePTW system in areas where it has already been rolled out, as well as supporting its rollout in new areas and departments. The Electronic Permit to Work (ePTW) Administrator is responsible for managing, maintaining, and supporting the electronic Permit to Work system to ensure safe, compliant, and efficient control of work activities. The role includes system administration, user support, permit workflow monitoring, training coordination, reporting, and ensuring consistent adherence to these procedures throughout the organization.</p> <h4>Duties and responsibilities</h4> <ul> <li>Administer and maintain the ePTW system and associated databases.</li> <li>Create, modify, deactivate, and manage user accounts, roles, and permissions.</li> <li>Configure workflows, templates, and system settings in line with company procedures.</li> <li>Monitor system performance and coordinate with IT/software vendors for troubleshooting and upgrades.</li> <li>Ensure data integrity, system availability, and backup compliance.</li> <li>Support ePTW development and rollout in Majnoon Oilfield and ensure smooth transition from a paper-based to an electronic PTW system.</li> <li>Support permit issuers, receivers, and approvers in the proper use of the ePTW system.</li> <li>Monitor live permits and ensure permits are processed according to approved workflows.</li> <li>Assist in resolving permit conflicts, workflow issues, and system-related delays.</li> <li>Coordinate contingency plans during system outages, including implementation of paper-based permits when required.</li> <li>Ensure the ePTW process complies with company HSE standards and regulatory requirements.</li> <li>Support implementation of isolation management and simultaneous operations (SIMOPS) controls.</li> <li>Maintain records and audit trails for permits, approvals, and system activities.</li> <li>Participate in HSE audits, inspections, and incident investigations related to permit control.</li> <li>Conduct user training and awareness sessions for employees and contractors.</li> <li>Provide coaching and technical support to system users.</li> <li>Develop user guides, procedures, and training materials.</li> <li>Support competency assessments related to ePTW usage.</li> <li>Generate daily, weekly, and monthly permit reports and KPIs.</li> <li>Maintain documentation related to system configuration, procedures, and change management.</li> <li>Track system issues, corrective actions, and improvement initiatives.</li> <li>Prepare management reports regarding permit statistics and system performance.</li> <li>Identify opportunities to improve the ePTW process and workflow efficiency.</li> </ul> <h4>Qualification</h4> <p>Suitable tertiary qualification, preferably technical.</p> <h4>Experience</h4> <ul> <li>Experience in Permit to Work systems, HSE operations, or industrial site administration.</li> <li>Familiarity with electronic Permit to Work software and workflow systems.</li> <li>Good understanding of isolation management, risk assessment, and work authorization processes.</li> </ul> <h4>Language proficiency, computer and software skills</h4> <ul> <li>English.</li> <li>Highly skilled in using Microsoft applications including Word, Excel, PowerPoint, and Outlook.</li> <li>Skill in software and database tools related to ePTW systems.</li> </ul> <h4>Key competencies</h4> <ul> <li>Ability to work in harsh environment.</li> <li>Culturally and ethically aware.</li> <li>Problem solving.</li> <li>Team coordination.</li> <li>Communication skills.</li> <li>Safety leadership.</li> <li>Analytical thinking.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary We are seeking a versatile and highly organized Operations &amp; Performance Admin Engineer to join the talabat mart (tMart) team. This hybrid role bridges technical facilities management with data-driven operational performance administration. On the engineering side, you will oversee the maintenance, procurement support, and supplier supervision for dark store facilities, ensuring critical infrastructure like cold chain systems (chillers/freezers) and electrical networks remain fully operational. On the administration side, you will dedicate focus to monitoring, tracking, and reporting the operational health of the dark stores, reviewing ground-level efficiency metrics, and delivering structured compliance dashboards to ensure seamless 30-minute delivery execution. What s On Your Plate? Engineering &amp; Facilities Management: Infrastructure Maintenance: Proactively identify, diagnose, and manage the maintenance and repair needs of essential store infrastructure, including industrial chillers, freezers, HVAC/AC systems, electrical distribution networks, and general facilities. Procurement Documentation: Formulate highly accurate and detailed Scope of Work (SOW) documents and Bill of Quantities (BOQ) for new equipment purchases, facility upgrades, and engineering services. Supplier Supervision: Supervise on-site third-party contractors and service providers during engineering installations, routine maintenance, and emergency repairs, enforcing strict quality and safety standards. Handover &amp; Receiving: Conduct technical inspections and serve as the final authority for the formal receiving and handover of newly executed engineering projects, facilities, or physical assets. Performance Administration: Real-Time Order Flow Monitoring: Maintain a regular order-flow monitoring schedule on the Shopper platform, and actively inform the relevant store team via communication groups in case of any delays in assigning or preparing orders. Nightly Sales Tracking: Create and publish structured sales update tables every night at 7:00 PM, 9:00 PM, 11:00 PM, and 12:15 AM to keep the team informed on performance milestones. Picker Performance Analytics: Check picker performance at the granular order level, calculate efficiency averages, and prepare comprehensive reports to help team leaders optimize speed and accuracy. Customer Feedback Administration: Follow up with the account advisor to aggregate, categorize, and report back on direct customer feedback to identify service delivery bottlenecks. Operational Sheet Management: Maintain and systematically update the central operations Google Sheet for all immediate store-level updates, operational tracking parameters, and system notifications. In-App Quality Control Audits: Perform weekly systematic audits of images on the talabat App, flagging discrepancies, and proactively uploading missing visual assets to guarantee catalog completeness. Barcode Error Tracking: Identify and log non-working barcodes using the specialized operations tracking sheet to minimize order picking delays. Store Invoice &amp; Compliance Audits: Monitor, track, and verify the physical and digital invoices uploaded directly by the store branches to ensure operational data integrity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Education &amp; Experience:</b></p><p>Bachelor's degree in Mechanical, Electrical, or Industrial Engineering, or a highly related technical field, combined with at least 3+ years of experience across data tracking, performance reporting, facilities engineering, or administrative operations.</p><b>Technical Facility Skills:</b><p>Strong hands-on or supervisory experience identifying maintenance needs for commercial refrigeration (chillers/freezers), HVAC networks, and electrical systems. Proven ability to draft professional SOW and BOQ documents.</p><b>Analytical &amp; Tooling Proficiency:</b><p>Highly data-oriented and structured, with an advanced proficiency in Google Sheets/Excel. Comfortable managing high-volume operational dashboards and catching subtle metric anomalies.</p><b>Execution &amp; Communication:</b><p>Strong communication and reporting skills to seamlessly present daily facilities statuses and weekly performance summaries directly to Operations Management.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose To provide administrative and executive oversight of the Unit’s activities, implement plans agreed upon with the Information Systems Department at Head Office, and participate in managing the establishment and development of the infrastructure required for the Bank’s information systems, including software, networks, and hardware.<br> The role also oversees the implementation of the Bank’s information technology policies and objectives by monitoring the preparation of plans related to computerization and automation of operations, developing an integrated information network within the Bank, enhancing organizational digital knowledge, and ensuring the readiness, efficiency, and continuous development of systems and applications in line with technological advancements.<br> Responsibilities Participate in developing policies and procedures for the Information Systems Unit – Iraq Branch, in line with the Bank’s direction in this field, and submit them to the Information Systems Department at Head Office.<br> Participate in setting the strategy and annual objectives of the Information Systems Unit – Iraq Branch in coordination with the Executive Director of the Information Systems Department at Head Office and the Chief Executive Officer – Iraq Branches.<br> Implement the approved strategy and annual objectives agreed upon with the Information Systems Department at Head Office and the CEO – Iraq Branches, within the agreed budget allocations.<br> Set objectives for subordinate staff based on the approved annual plan; provide administrative and operational supervision of the Unit and its employees; ensure work is performed efficiently and accurately; evaluate employee performance; and develop staff capabilities to enhance service quality.<br> Participate in identifying and selecting hardware, services, and systems used by the Bank; supervise and evaluate proposals and tenders submitted by external parties; conduct financial and technical analyses; provide recommendations; and forward them to the Information Systems Department at Head Office for review and submission to the authorized body or relevant committee.<br> Supervise and ensure that backup copies of information and data related to systems used within the Regional Management/Iraq Branch are regularly maintained to ensure business continuity.<br> Monitor current and future business and user requirements.<br> Coordinate with the Information Systems Department at Head Office to develop information systems at the Iraq Branch and oversee the establishment and development of the infrastructure required for managing the Bank’s information systems.<br> Periodically verify the effectiveness, integrity, continuity, and operational readiness of all information systems used by the Bank, including communication systems and operating systems within the Regional Management scope, and assess their ability to meet user requirements through the database documenting all reported faults and issues.<br> Forward observations and feedback from departments/divisions regarding automated systems to the Central Operations and International Trade Unit – Iraq Branch, as applicable, for review and onward submission to the Central Operations Department at Head Office.<br> Analyze and prepare reports on faults affecting communication systems, information systems, and ATMs, including corrective actions and root causes, and coordinate with the Information Systems Department at Head Office regarding such matters.<br> Ensure continuous awareness of developments in information systems to provide the most suitable solutions, systems, and services; ensure adherence to the latest confidentiality, security, and protection standards for information systems, devices, and networks to safeguard the Bank’s interests, in coordination with the Information Systems Department at Head Office.<br> Ensure that daily operations are conducted in accordance with approved policies, procedures, and delegated authorities.<br> Review executive and control reports, as well as internal and external audit reports according to their periodic schedules, and take the necessary actions in line with approved procedures to ensure proper execution of work and effective operational control.<br> Working Conditions and Environment Office-based work environment.<br> The position requires supervisory and managerial skills.<br> Specialized work in the field of information systems.<br> Requires the use of a computer equipped with the necessary systems and applications.<br> Communication and Working Relationships Daily verbal and written communication with the Executive Director – Information Systems Department at Head Office to provide updates on work developments and emerging matters.<br> Daily verbal, telephone, and written communication with subordinate staff to monitor work progress and resolve issues.<br> As needed, verbal, telephone, and written communication with relevant Head Office departments and branches to meet business requirements.<br> As needed, telephone and written communication with software and equipment vendors to meet operational needs.<br> Scope of Work and Authority Operates within defined and documented policies and procedures.<br> Serves as a member of Executive Management Committees in accordance with the approved committee formation regulations.<br> Bachelor’s degree in Computer Engineering, Software Engineering, or a related field.<br> Minimum of 8 years of relevant professional experience, including at least 4 years in a managerial position.<br> Proficiency in spoken and written English.<br> Proficiency in computer usage and working with implemented systems.<br> Thorough knowledge of various operating systems.<br> Thorough knowledge of networking systems and the systems used by the Bank.<br> Knowledge of supporting programming languages.<br> Comprehensive understanding of risks associated with electronic banking services.<br> Knowledge of database management.<br> Knowledge of banking laws and regulatory frameworks.<br> Knowledge of the regulations, instructions, and requirements of the Central Bank of Iraq.<br> Strong supervisory and managerial skills.<br> Strong analytical skills.<br> Planning and organizational abilities.<br> Ability to motivate others and work effectively within a team environment.<br> Thorough knowledge of internal and external policies, procedures, and their updates.<br> Strong communication and interpersonal skills.<br> Ability to work effectively under pressure.<br></span> </div>

<p><h4>Key aspects of the role include:</h4> <ul> <li>Develop and implement product marketing strategies to achieve business objectives.</li> <li>Develop medium-term strategic and short-term operational plans.</li> <li>Improve product marketability, profitability, and market share.</li> <li>Identification and mapping of key stakeholders and building good working relationships.</li> <li>Manage the entire product life cycle portfolio.</li> <li>Develop innovative/competitive market access strategies.</li> <li>Identify marketing opportunities.</li> <li>Monitor market trends.</li> </ul> <h4>To be successful you will need to meet the following:</h4> <ul> <li>Bachelor’s degree in Pharmacy / Science.</li> <li>Minimum 5-8 years of marketing experience within the pharmaceuticals industry.</li> <li>Possesses critical thinking and problem-solving skills.</li> <li>Successful track record of delivering business results.</li> <li>Applicants should be available for face-to-face interviews in the location mentioned above.</li> </ul> <p>Please note that you must meet all the criteria set out above for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted within that time, please consider your application unsuccessful on this occasion.</p></p><p></p>

<p><h4>Key aspects of the role include:</h4> <ul> <li>Develop and implement product marketing strategies to achieve business objectives.</li> <li>Develop medium-term strategic and short-term operational plans.</li> <li>Improve product marketability, profitability, and market share.</li> <li>Identification and mapping of key stakeholders and building good working relationships.</li> <li>Manage the entire product life cycle portfolio.</li> <li>Develop innovative/competitive market access strategies.</li> <li>Identify marketing opportunities.</li> <li>Monitor market trends.</li> </ul> <h4>To be successful you will need to meet the following:</h4> <ul> <li>Bachelor’s degree in Pharmacy / Science.</li> <li>Minimum 5-8 years of marketing experience within the pharmaceuticals industry.</li> <li>Possesses critical thinking and problem-solving skills.</li> <li>Successful track record of delivering business results.</li> <li>Applicants should be available for face-to-face interviews in the location mentioned above.</li> </ul> <p>Please note that you must meet all the criteria set out above for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted within that time, please consider your application unsuccessful on this occasion.</p></p><p></p>