School agent Jobs - Baghdad Iraq
177 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role Overview We are seeking a proactive Follow-up Agent to join our team in Erbil.<br> The role involves monitoring order progress, maintaining clear communication with customers and merchants, and ensuring smooth coordination throughout the order fulfillment process.<br> Key Responsibilities Track and monitor order status to ensure timely completion.<br> Communicate with customers and merchants to resolve inquiries and issues.<br> Update order records and coordinate with the operations team for efficient workflow.<br> Qualifications Minimum 1 year of experience in a similar role.<br> Strong emotional intelligence with excellent communication and interpersonal skills.<br> High attention to detail and accuracy.<br> Proficiency in using computers and operational systems.<br></span> </div>
<p>The Front Office Agent is responsible for providing professional, friendly, and efficient service to hotel guests throughout their stay. The position involves managing guest check-in and check-out, handling reservations and inquiries, processing payments, responding to guest requests, and ensuring a positive guest experience in accordance with the hotel's standards and policies.</p><p>Key Responsibilities</p><ul><li>Welcome and greet guests in a warm, professional, and courteous manner.</li><li>Perform guest check-in and check-out procedures accurately and efficiently.</li><li>Verify guest identification and registration information in accordance with hotel policies and applicable local requirements.</li><li>Handle room assignments, key cards, and guest requests.</li><li>Process cash, credit card, and other approved payment transactions accurately.</li><li>Provide guests with information about hotel facilities, services, room rates, operating hours, and local attractions.</li><li>Handle telephone calls, emails, and guest inquiries professionally.</li><li>Manage reservations, cancellations, modifications, and room availability when required.</li><li>Maintain accurate guest records and update information in the hotel's Property Management System (PMS).</li><li>Respond promptly and professionally to guest complaints and service requests, escalating issues to the supervisor or manager when necessary.</li><li>Coordinate with Housekeeping, Maintenance, Food & Beverage, Security, and other departments to ensure smooth guest service.</li><li>Monitor room status and communicate relevant information to the appropriate departments.</li><li>Prepare and maintain accurate shift reports, cash reports, and other required front office documentation.</li><li>Follow hotel procedures related to cash handling, guest confidentiality, security, and emergency situations.</li><li>Maintain a clean, organized, and professional front desk area.</li><li>Promote hotel services and facilities when appropriate and support the achievement of departmental revenue targets.</li><li>Ensure compliance with hotel policies, service standards, and applicable Iraqi regulations.</li><li>Perform other duties and responsibilities assigned by the Front Office Manager or management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Front Office Agent is responsible for providing professional, friendly, and efficient service to hotel guests throughout their stay. The position involves managing guest check-in and check-out, handling reservations and inquiries, processing payments, responding to guest requests, and ensuring a positive guest experience in accordance with the hotel's standards and policies.</p><p>Key Responsibilities</p><ul><li>Welcome and greet guests in a warm, professional, and courteous manner.</li><li>Perform guest check-in and check-out procedures accurately and efficiently.</li><li>Verify guest identification and registration information in accordance with hotel policies and applicable local requirements.</li><li>Handle room assignments, key cards, and guest requests.</li><li>Process cash, credit card, and other approved payment transactions accurately.</li><li>Provide guests with information about hotel facilities, services, room rates, operating hours, and local attractions.</li><li>Handle telephone calls, emails, and guest inquiries professionally.</li><li>Manage reservations, cancellations, modifications, and room availability when required.</li><li>Maintain accurate guest records and update information in the hotel's Property Management System (PMS).</li><li>Respond promptly and professionally to guest complaints and service requests, escalating issues to the supervisor or manager when necessary.</li><li>Coordinate with Housekeeping, Maintenance, Food & Beverage, Security, and other departments to ensure smooth guest service.</li><li>Monitor room status and communicate relevant information to the appropriate departments.</li><li>Prepare and maintain accurate shift reports, cash reports, and other required front office documentation.</li><li>Follow hotel procedures related to cash handling, guest confidentiality, security, and emergency situations.</li><li>Maintain a clean, organized, and professional front desk area.</li><li>Promote hotel services and facilities when appropriate and support the achievement of departmental revenue targets.</li><li>Ensure compliance with hotel policies, service standards, and applicable Iraqi regulations.</li><li>Perform other duties and responsibilities assigned by the Front Office Manager or management.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: 1) Operational Management • Lead daily operations of the Agent Operations & VAS teams.<br> • Ensure proper execution of SOPs, processes, and policies across the department.<br> • Assign priorities and balance workload between the two teams based on business urgency.<br> 2) Performance Monitoring & KPI Management • Establish, track and analyze KPIs related to agent productivity, liquidity, VAS usage and service quality.<br> • Prepare weekly/monthly dashboards and insights for senior management.<br> • Identify performance gaps and implement corrective actions.<br> 3) People Leadership • Mentor, coach and develop team members to improve skills, efficiency and ownership.<br> • Manage workload distribution, performance reviews, target setting and capability building.<br> • Maintain a high-performance, disciplined, accountable culture.<br> 4) Process & Quality Improvement • Identify operational pain points and drive continuous improvement initiatives.<br> • Standardize best practices, documentation and training materials.<br> • Support digitalization initiatives that simplify operational flows (e.<br>g., VAS activation, task automation).<br> 6) Cross-Functional Coordination • Work closely with IT, Risk, Compliance, Product, and Business to support service enhancements and new rollouts.<br> • Ensure smooth market readiness for new VAS features and agent operational changes.<br> 7) Stakeholder Management • Manage escalations from agents and internal stakeholders with structured root-cause resolution.<br> • Communicate updates clearly and ensure field teams understand new policies & commissions.<br> · Bachelor's degree.<br> · Minimum 5 years of experience in operations, sales operations, channel management, or fintech service management.<br> · Minimum 2 years of experience in leading teams or managing supervisors.<br> · Experience in digital payments, e-wallet services, banking services, or FinTech is strongly preferred.<br> · Familiarity with performance dashboards, reporting tools, and KPI frameworks.<br> · Strong knowledge of agent network structures, commission models, and field operations execution.<br> · Expert in SQL, Microsoft, and Google functions.<br> · Language Arabic – Fluent, English – Good level (written and verbal</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Baghdad, Iraq. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery.</p><p>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel</p><p>Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy</p><p>Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail</p><p>Perform administrative tasks including data entry, filing, document preparation, and record management</p><p>Coordinate with various departments to facilitate smooth office operations and information flow</p><p>Manage incoming and outgoing mail, packages, and deliveries with care and organization</p><p>Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards</p><p>Monitor visitor access and ensure security protocols are consistently followed</p><p>Assist with basic office maintenance, supply inventory management, and restocking as needed</p><p>Support other administrative staff and team members as required to meet organizational goals</p><p>Handle inquiries and resolve basic issues with empathy and problem-solving skills</p><p>Adapt to changing priorities and work flexibly in a fast-paced environment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><ul><li>Excellent verbal and written communication skills in both Arabic and English</li><li>Strong multitasking abilities and time management skills</li><li>Customer service orientation with a friendly, professional, and empathetic demeanor</li><li>Excellent organizational skills with the ability to prioritize tasks effectively</li><li>Ability to work in a fast-paced environment while maintaining attention to detail</li><li>Professional appearance and strong phone etiquette</li><li>Basic problem-solving abilities and resilience in handling challenging situations</li><li>Adaptability and willingness to learn new skills and technologies</li><li>Knowledge of office management systems and visitor management protocols</li><li>Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred)</li><li>Experience in the hospitality, corporate, or customer service industry (preferred)</li><li>Familiarity with appointment scheduling software and communication platforms (preferred)</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Gender">
<b>Gender</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Gender">
Female </div>
</div>
<p>Remote Migration Agent Assistant / Interpreter – Iraq</p><p>We are seeking a reliable and professional <strong>Migration Agent Assistant / Interpreter</strong> based in Iraq to support an Australian migration practice with a growing Iraqi client base.</p><p>This is a <strong>remote position</strong> suitable for a candidate with strong communication, interpretation and administrative skills. The successful applicant will assist with communication between the Registered Migration Agent and clients in Iraq.</p><p>Key Responsibilities</p><ul><li>Provide interpretation during telephone, Zoom and online client consultations.</li><li>Translate client communications and documents between English and relevant local languages.</li><li>Communicate with clients to collect documents and information requested by the Migration Agent.</li><li>Assist clients in understanding document checklists, appointments and application procedures.</li><li>Follow up with clients regarding outstanding documents and information.</li><li>Organise client records and provide general administrative support.</li><li>Maintain strict confidentiality when handling personal and migration-related information.</li><li>Refer all legal and migration advice to the Registered Migration Agent.</li></ul><p>Essential Requirements</p><ul><li>Fluent written and spoken <strong>English and Arabic</strong>.</li></ul><p> </p>
<p>Answer and transfer incoming calls promptly and professionally. Handle guest requests, inquiries, and messages received through the telephone system. Connect guests with the appropriate hotel departments and colleagues. Provide accurate information about hotel facilities, services, operating hours, and procedures. Manage wake-up call requests accurately and on time. Maintain confidentiality of guest information and telephone communications. Record and communicate guest messages accurately and promptly. Assist with emergency and priority calls in accordance with hotel procedures. Monitor and operate the hotel PBX telephone system efficiently. Coordinate with Front Office, Housekeeping, Engineering, Security, and other departments when required. Follow proper telephone etiquette and hotel communication standards at all times. Maintain accurate records and logs related to telephone operations. Report any telephone system issues or technical problems to the relevant department. Handle guest complaints and requests professionally, escalating matters when necessary. Support the smooth operation of the Telephone Department and maintain a professional and welcoming tone in all interactions. Perform any other duties reasonably assigned by the supervisor or management.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; a diploma or degree in Hospitality, Tourism, or a related field is an advantage. Previous experience as a PBX Operator, Telephone Operator, Guest Service Agent, or in a similar hotel position is preferred. Experience in a hotel or hospitality environment is an advantage. Good verbal communication and interpersonal skills. Professional and pleasant telephone manner. Good command of English; additional languages are an advantage. Ability to remain calm and professional when handling difficult or high-pressure situations. Strong attention to detail, particularly when recording messages and handling wake-up calls. Basic computer skills and the ability to operate telephone/PBX systems. Good organizational and multitasking skills. Ability to work effectively as part of a team. Willingness to work shifts, including weekends and public holidays. Strong commitment to guest satisfaction and service excellence.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>A Teacher for Primary Education is needed with 2 vacancies available.</p><p>The school operates under the IB system and implements the Primary Years Program.</p><p>Additionally, the school requires a Physical Education teacher for middle and preparatory stages (PE).</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Ability to interact with children of various ages and manage the classroom effectively.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Description:</b></p><p><b>Tower crane operator</b></p><p><br></p><p><b>Knowledge & Qualification:</b></p><p>Mosttower crane operators have a high school diploma or its equivalent, and they receive training through participation in a 3- to 5-year apprenticeship program.</p><p><br></p><p>Role & Responsibilities:</p><p>The main duty of a tower crane operator is to operate equipment used to lift and relocate construction materials, shipping containers or other heavy objects. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Most tower crane operators have a high school diploma or its equivalent, and they receive training through participation in a 3- to 5-year apprenticeship program.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Telephone Operator</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. </p><br><p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. </p><br><p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS <br><strong>What is in it for you?</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies and the opportunity to earn qualifications while you work</li><li>Opportunity to develop your talent and grow within your property and across the world</li><li>Ability to make a difference in the local community through our Corporate Social Responsibility activities.</li></ul><br>Job Description<br><br><ul><li>Answer and transfer incoming calls promptly and professionally.</li><li>Handle guest requests, inquiries, and messages received through the telephone system.</li><li>Connect guests with the appropriate hotel departments and colleagues.</li><li>Provide accurate information about hotel facilities, services, operating hours, and procedures.</li><li>Manage wake-up call requests accurately and on time.</li><li>Maintain confidentiality of guest information and telephone communications.</li><li>Record and communicate guest messages accurately and promptly.</li><li>Assist with emergency and priority calls in accordance with hotel procedures.</li><li>Monitor and operate the hotel PBX telephone system efficiently.</li><li>Coordinate with Front Office, Housekeeping, Engineering, Security, and other departments when required.</li><li>Follow proper telephone etiquette and hotel communication standards at all times.</li><li>Maintain accurate records and logs related to telephone operations.</li><li>Report any telephone system issues or technical problems to the relevant department.</li><li>Handle guest complaints and requests professionally, escalating matters when necessary.</li><li>Support the smooth operation of the Telephone Department and maintain a professional and welcoming tone in all interactions.</li><li>Perform any other duties reasonably assigned by the supervisor or management</li></ul><br>Qualifications<br><br><ul><li>High school diploma or equivalent; a diploma or degree in Hospitality, Tourism, or a related field is an advantage.</li><li>Previous experience as a PBX Operator, Telephone Operator, Guest Service Agent, or in a similar hotel position is preferred.</li><li>Experience in a hotel or hospitality environment is an advantage.</li><li>Good verbal communication and interpersonal skills.</li><li>Professional and pleasant telephone manner.</li><li>Good command of English; additional languages are an advantage.</li><li>Ability to remain calm and professional when handling difficult or high-pressure situations.</li><li>Strong attention to detail, particularly when recording messages and handling wake-up calls.</li><li>Basic computer skills and the ability to operate telephone/PBX systems.</li><li>Good organizational and multitasking skills.</li><li>Ability to work effectively as part of a team.</li><li>Willingness to work shifts, including weekends and public holidays.</li><li>Strong commitment to guest satisfaction and service excellence.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an inspiring Head of Sports to lead our dynamic sports department at an international school. This exciting leadership role offers the opportunity to shape a comprehensive sports program that promotes teamwork, resilience, and excellence. With a passion for student development and a commitment to fostering a culture of health and achievement, you will oversee a wide range of sporting activities, mentor staff, and drive innovation in physical education.</p><p>Overview As Head of Sports, you will lead a dynamic program that promotes teamwork, resilience, and excellence across the school. You'll oversee curriculum planning, mentor staff, and inspire students through a wide range of sporting activities. Located in Erbil, you'll enjoy living in one of the world’s oldest cities, home to the UNESCO listed Citadel, vibrant bazaars, and nearby mountains perfect for weekend exploration. With rich culture, warm hospitality, and a welcoming expat community, Erbil offers both professional growth and memorable life experiences.</p><p>Job highlights</p><ul><li>Shape and oversee a comprehensive sports program that promotes excellence, teamwork, and resilience across the school.</li><li>Encourage participation in a wide range of sporting activities, fostering healthy lifestyles and a love for physical education.</li><li>Mentor and support PE teachers and coaches, driving innovation and professional growth within the department.</li><li>Build strong links through inter-school competitions, events, and partnerships that celebrate sporting achievement.</li><li>Enjoy the benefits of working in a diverse, multicultural environment while contributing to the global development of education.</li></ul><p>Facts & Figures</p><p>Location: Erbil, Iraq</p><p>Job type: Contract</p><p>Duration: 2 Years</p><p>Salary: Tax-free</p><p>Benefits: Accommodation, residency-related costs, return flight to home country, transport to and from school, health benefits</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Holds a relevant degree in Sport with the relevant teaching experience Masters would be beneficial</li><li>At least 5 years experience in a similar role in a British school</li><li>Experienced in managing sports programs, mentoring staff, and driving departmental success</li><li>Dedicated to inspiring students to achieve their personal best, both in physical fitness and character building</li><li>Skilled at creating diverse, engaging sports and extracurricular activities that promote teamwork and resilience</li><li>Thrives in multicultural environments, building strong relationships with colleagues, parents, and the wider community</li><li>Committed to raising the profile of sports within the school, fostering excellence, and encouraging participation at all levels</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an enthusiastic and dedicated Key Stage 1 Teacher to join our vibrant international school community in Iraq. Overview In this exciting role, you will inspire young learners through creative teaching, nurturing their curiosity and building strong foundations for lifelong learning. With a passion for early education and a commitment to fostering a supportive, multicultural environment, you will help shape the future of our students while experiencing the rich culture and history of Iraq. The school A leading international institution in Iraq, offering a British-style curriculum from early years through secondary education. It provides a nurturing environment where students thrive academically and personally, guided by highly qualified teachers and enriched by modern facilities. With a strong focus on global perspectives, creativity, and critical thinking, the school prepares learners to succeed in both local and international contexts. Job highlights Thriving Location: Work in Erbil, one of the world s oldest continuously inhabited cities, blending rich history with modern development. Cultural Experience: Enjoy a vibrant mix of Kurdish heritage, bustling markets, and UNESCO listed landmarks like the Erbil Citadel. Modern Lifestyle: Benefit from growing infrastructure, international schools, shopping malls, and a lively expat community. Gateway to Adventure: Explore nearby mountains, parks, and cultural sites, making Erbil a unique base for both professional growth and personal discovery.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BA Degree in Primary Education with QTS</li><li>At least 2 years s teaching experience (British Curriculum preferred)</li><li>Demonstrates creativity and passion for early years education, fostering curiosity and a love of learning in young children</li><li>Thrives in an international setting, showing flexibility and cultural sensitivity while embracing life in Erbil</li><li>Builds positive relationships with students, parents, and colleagues, contributing to a collaborative school community</li><li>Dedicated to professional development and continuous improvement, ensuring high standards of teaching and learning</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an enthusiastic Primary Science Teacher to inspire young learners at our British international school in Iraq. In this exciting role, you will spark curiosity, nurture critical thinking, and bring science to life through engaging lessons that build strong foundations for future learning. With a passion for hands-on discovery and a commitment to fostering a supportive, multicultural environment, you will help shape confident, inquisitive students ready to explore the world around them.</p><p>Overview As a Primary Science Teacher, you will play a key role in developing young learners understanding of the natural world. Through engaging, inquiry-based lessons, you will nurture curiosity, encourage experimentation, and build strong foundations in scientific thinking. Working within the British curriculum, you will integrate practical activities, cross-curricular links, and modern teaching strategies to make science accessible and exciting for all students.</p><p>Job highlights Inspire young learners by making science engaging, hands-on, and inquiry-driven within the British curriculum. Work in a supportive, multicultural environment that values creativity, collaboration, and professional growth. Contribute to wider school life through enrichment activities, fostering a culture of curiosity and discovery. Benefit from living and teaching in Iraq, where educators experience a rich cultural heritage, warm hospitality, and the opportunity to make a meaningful impact in a growing international education sector.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BA Degree in Primary Education with QTS</p><p>At least 2 years s teaching experience (British Curriculum preferred)</p><p>Demonstrates enthusiasm for teaching science, with the ability to spark curiosity and inspire young learners through engaging, hands-on lessons</p><p>Strong knowledge of the British curriculum and experience in adapting scientific concepts to suit primary-level learners in diverse, multicultural classrooms.</p><p>Skilled at designing inquiry-based activities and practical experiments that make science accessible, exciting, and relevant to everyday life</p><p>Thrives in an international school environment, showing respect for cultural diversity and contributing positively to the wider school community</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking passionate and dedicated Specialist Secondary Teachers to join our dynamic British international school in Erbil, Iraq. Overview This exciting opportunity allows you to bring your subject expertise to motivated learners in a supportive, multicultural environment. With a commitment to high academic standards and innovative teaching, you will inspire students to achieve their full potential while experiencing the rich culture, history, and warm hospitality of Kurdistan. We are recruiting for the following teaching roles:- Biology Business Studies Chemistry ICT Maths The school A leading international institution in Iraq, offering a British-style curriculum from early years through secondary education. It provides a nurturing environment where students thrive academically and personally, guided by highly qualified teachers and enriched by modern facilities. With a strong focus on global perspectives, creativity, and critical thinking, the school prepares learners to succeed in both local and international contexts. Job highlights Teach your specialist subject within the British curriculum, inspiring motivated learners to achieve academic excellence Professional Growth: Benefit from ongoing training, collaboration with international colleagues, and opportunities to advance your teaching career Dynamic School Community: Join a supportive, multicultural environment that values innovation, teamwork, and student-centered learning Experience the rich history and vibrant culture of Kurdistan, enjoy warm hospitality, and explore a city that blends tradition with modern development</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Holds a relevant degree and teaching qualification, with deep knowledge in their specialist subject area and the ability to deliver high-quality lessons aligned with the British curriculum. Skilled in using modern teaching strategies, technology, and creative methods to engage secondary students and foster independent learning. Thrives in an international school environment, showing cultural sensitivity, flexibility, and the ability to build positive relationships with students from diverse backgrounds. Dedicated to inspiring academic excellence while supporting students personal growth, confidence, and curiosity. Works well within a team, contributing to curriculum development, extracurricular activities, and the wider school community.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Fire Fighter will be primarily based at BEC that serve the Life Support Services contract in support of the State Department. The Fire Fighter will be responsible for utilizing resources to accomplish operational requirements and will report to their assigned Crew Chief or Assistant Site Chief. The additional duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive:</p><p>DUTIES:</p><ul><li>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</li><li>Comply with all Environmental Health & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li><li>Serve as a structural and airport firefighter, first responder, and HAZMAT responder on a scheduled rotation.</li><li>Participate in Fire and Emergency Services activities including: fire suppression, EMS, rescue, public assistance, fire investigation, fire prevention, pre-fire planning, Fire Company training, public education, clinical training and routine maintenance of apparatus, equipment and facilities.</li><li>Support Emergency Management functions as needed.</li><li>Perform additional duties and projects as assigned.</li></ul><p>Other Duties:</p><ul><li>This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.</li><li>Duties, responsibilities, and activities may change at any time with or without notice and you may be requested to perform other duties as assigned.</li></ul><p>REQUIRED:</p><ul><li>Minimum Acceptable Experience Level: One (1) to five (5) years Fire Fighting experience.</li><li>Knowledge, Skills, and Abilities:<ul><li>Commitment to maintaining a high-performance team which delivers customer service excellence.</li><li>Ability to become an active and functioning member of a team.</li><li>Knowledge of ALL principles and processes involved in Fire and Emergency Services, with the ability to maintain all required certifications and licensures.</li><li>Ability to collect, analyze, and summarize data and to prepare clear and concise reports.</li><li>Exercise sound judgment and make decisions independently.</li><li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li><li>Cross-cultural sensitivity with an international perspective.</li><li>Excellent organizational and time management skills with the ability to handle multiple tasks and administrative details in a fast paced and constantly changing environment.</li><li>Proficient computer skills, specifically in Microsoft Word and Excel.</li><li>Must have the ability to be innovative and be an agent for change.</li><li>Expert communication skills to facilitate and disseminate information.</li><li>Must have the ability to be innovative and be an agent for change.</li></ul></li><li>Education: A high school diploma or GED.</li><li>Passport, Licenses and Certifications:<ul><li>As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages.</li><li>Valid drivers license.</li><li>DoD First Responder and CPR Certified.</li><li>DoD, IFSAC, or ProBoard:<ul><li>Fire Fighter I</li><li>Fire Fighter II</li><li>HazMat Awareness and Operations</li><li>Airport Fire Fighter</li><li>Telecommunicator I and II are preferred.</li></ul></li><li>Security Vetting: Already possess a US Government issued security clearance or Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification or US Government clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.</li><li>Language Skills: Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</li><li>Medical: Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li></ul></li></ul><p>DESIRED:</p><ul><li>Prefer DoD, IFSAC, or ProBoard Driver Operator Pumper, Mobile Water Supply, and/or ARFF Driver Operator.</li><li>Prefer Telecommunicator I and Telecommunicator II.</li><li>Two (2) years international experience in challenging locations, preferably working in the Middle East, with a working knowledge of customs and cultural differences.</li><li>Experience working with Amentum /PAE.</li></ul><p>OTHER RESPONSIBILITIES</p><p>Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</p><p>Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.</p><p>Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum Acceptable Experience Level: One (1) to five (5) years Fire Fighting experience.</li><li>Knowledge, Skills, and Abilities:<ul><li>Commitment to maintaining a high-performance team which delivers customer service excellence.</li><li>Ability to become an active and functioning member of a team.</li><li>Knowledge of ALL principles and processes involved in Fire and Emergency Services, with the ability to maintain all required certifications and licensures.</li><li>Ability to collect, analyze, and summarize data and to prepare clear and concise reports.</li><li>Exercise sound judgment and make decisions independently.</li><li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li><li>Cross-cultural sensitivity with an international perspective.</li><li>Excellent organizational and time management skills with the ability to handle multiple tasks and administrative details in a fast paced and constantly changing environment.</li><li>Proficient computer skills, specifically in Microsoft Word and Excel.</li><li>Must have the ability to be innovative and be an agent for change.</li><li>Expert communication skills to facilitate and disseminate information.</li><li>Must have the ability to be innovative and be an agent for change.</li></ul></li><li>Education: A high school diploma or GED.</li><li>Passport, Licenses and Certifications:<ul><li>As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages.</li><li>Valid drivers license.</li><li>DoD First Responder and CPR Certified.</li><li>DoD, IFSAC, or ProBoard:<ul><li>Fire Fighter I</li><li>Fire Fighter II</li><li>HazMat Awareness and Operations</li><li>Airport Fire Fighter</li><li>Telecommunicator I and II are preferred.</li></ul></li><li>Security Vetting: Already possess a US Government issued security clearance or Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification or US Government clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.</li><li>Language Skills: Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</li><li>Medical: Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li></ul></li></ul><p>DESIRED:</p><ul><li>Prefer DoD, IFSAC, or ProBoard Driver Operator Pumper, Mobile Water Supply, and/or ARFF Driver Operator.</li><li>Prefer Telecommunicator I and Telecommunicator II.</li><li>Two (2) years international experience in challenging locations, preferably working in the Middle East, with a working knowledge of customs and cultural differences.</li><li>Experience working with Amentum /PAE.</li></ul><p></p></section>
<p>The Disposal operator will be based at Amentum Baghdad Embassy Compound (BEC) in Baghdad, Iraq, and serve the Base Life Support Services contract in support of the State Department. This position will report to the Disposal Yard Manager. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.</p><p>DUTIES:</p><ul><li>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</li><li>Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.</li><li>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li><li>Ensures data accuracy and update of equipment inventory database.</li><li>Ensure that related data related to activities meet the requirements.</li><li>Process excess documentation for all controlled and non-controlled excess equipment and materials.</li><li>Review, reconcile, adjust and process all inventory transactions.</li><li>Process and coordinate Equipment Transfers.</li><li>Assist in a broad scope of direct and indirect support activities involving customer owned equipment as necessary to complete assigned tasks.</li><li>Conduct daily inspections of assigned equipment and immediately report defects or maintenance requirements.</li><li>Assist with scrap metal processing and preparation for disposal or recycling.</li><li>Assist in contingency waste removal operations during emergencies, special events, or increased operational requirements.</li><li>Perform additional duties and projects assigned.</li></ul><p>REQUIRED:</p><ul><li>Minimum Acceptable Experience Level: Minimum 4 or more years experience handling waste management and disposal activity.</li><li>Previous experience in waste management, sanitation, logistics, construction support, or material handling preferred.</li><li>Ability to operate or learn Disposal collection equipment and material handling equipment.</li><li>Ability to communicate effectively with supervisors and team members.</li><li>Knowledge, Skills, and Abilities:</li><li>Prior proven experience in Property Disposal operations with Defense Reutilization</li><li>Experience operating heavy equipment to include up to a 30K Forklift, Extended reach</li><li>Forklift, Material Handler, Grappler (Excavator), Front End Loader and Material Shredders.</li><li>Experience with cutting torches to include Plasma cutters.</li><li>Commitment to maintaining a high-performance team which delivers customer service excellence.</li><li>Knowledge of principles and processes involved in supporting contract</li><li>responsibilities at an overseas facility.</li><li>Ability to work in a fast-paced environment requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li><li>Cross-cultural sensitivity with an international perspective.</li><li>Excellent organizational and time management skills.</li><li>Computer skills, specifically in Microsoft Word and Excel.</li><li>Ability to become an active and functioning member of a team.</li><li>Ability to be innovative and be an agent for change.</li><li>Ability to prioritize multiple tasks in a fast-paced operational environment.</li><li>Basic recordkeeping and reporting skills.</li></ul><p>Physical Requirements</p><ul><li>Frequently lift and carry materials weighing up to 25 kg.</li><li>Stand, walk, bend, climb, kneel, and work for extended periods.</li><li>Operate manual and powered equipment safely.</li><li>Work in dusty, noisy, and outdoor environments.</li><li>Wear required PPE, including safety boots, gloves, eye protection, hearing protection, and reflective clothing.</li></ul><p>Working Conditions</p><ul><li>Outdoor and industrial work environment.</li><li>Exposure to heat, dust, noise, and moving equipment.</li><li>May be required to work overtime, weekends, holidays, or emergency callouts to support mission requirements.</li></ul><p>Performance Expectations</p><ul><li>Complete disposal operations safely, efficiently, and on schedule.</li><li>Maintain high standards of cleanliness throughout assigned work areas.</li><li>Ensure waste is properly segregated and disposed of in accordance with environmental requirements.</li><li>Demonstrate reliability, professionalism, accountability, and teamwork while supporting mission operations.</li></ul><p>Education: A high school diploma or GED (General Education Diploma) Certifications or 4 years substitute experience in waste management and disposal services will be acceptable.</p><p>Valid Iraqi driver s license (if operating company vehicles).</p><p>Security Vetting: Already possess a RSO issued security clearance or be able to obtain a favorable RSO issued clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.</p><p>Language Skills: Satisfactory English and Arabic proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p><p>Medical: Successfully complete and pass the medical and drug examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and drug requirements for duration of deployment.</p><p>DESIRED:</p><ul><li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li><li>Experience supporting Department of State.</li><li>Experience working with Amentum.</li></ul><p>OTHER KNOWLEDGE, SKILLS AND ABILITIES:</p><ul><li>Knowledge of the principles and processes involved in Quality Control Management.</li><li>Successful management of multiple sites in geographically dispersed locations.</li><li>Ability to collect, analyze and summarize data and to prepare clear and concise reports.</li><li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li><li>Exercise sound judgment and make decisions independently.</li><li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast paced and constantly changing environment. Expert communication skills to facilitate and disseminate information.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum Acceptable Experience Level: Minimum 4 or more years experience handling waste management and disposal activity.</li><li>Previous experience in waste management, sanitation, logistics, construction support, or material handling preferred.</li><li>Ability to operate or learn Disposal collection equipment and material handling equipment.</li><li>Ability to communicate effectively with supervisors and team members.</li><li>Knowledge, Skills, and Abilities:</li><li>Prior proven experience in Property Disposal operations with Defense Reutilization</li><li>Experience operating heavy equipment to include up to a 30K Forklift, Extended reach</li><li>Forklift, Material Handler, Grappler (Excavator), Front End Loader and Material Shredders.</li><li>Experience with cutting torches to include Plasma cutters.</li><li>Commitment to maintaining a high-performance team which delivers customer service excellence.</li><li>Knowledge of principles and processes involved in supporting contract</li><li>responsibilities at an overseas facility.</li><li>Ability to work in a fast-paced environment requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li><li>Cross-cultural sensitivity with an international perspective.</li><li>Excellent organizational and time management skills.</li><li>Computer skills, specifically in Microsoft Word and Excel.</li><li>Ability to become an active and functioning member of a team.</li><li>Ability to be innovative and be an agent for change.</li><li>Ability to prioritize multiple tasks in a fast-paced operational environment.</li><li>Basic recordkeeping and reporting skills.</li></ul><p>Physical Requirements</p><ul><li>Frequently lift and carry materials weighing up to 25 kg.</li><li>Stand, walk, bend, climb, kneel, and work for extended periods.</li><li>Operate manual and powered equipment safely.</li><li>Work in dusty, noisy, and outdoor environments.</li><li>Wear required PPE, including safety boots, gloves, eye protection, hearing protection, and reflective clothing.</li></ul><p>Working Conditions</p><ul><li>Outdoor and industrial work environment.</li><li>Exposure to heat, dust, noise, and moving equipment.</li><li>May be required to work overtime, weekends, holidays, or emergency callouts to support mission requirements.</li></ul><p>Performance Expectations</p><ul><li>Complete disposal operations safely, efficiently, and on schedule.</li><li>Maintain high standards of cleanliness throughout assigned work areas.</li><li>Ensure waste is properly segregated and disposed of in accordance with environmental requirements.</li><li>Demonstrate reliability, professionalism, accountability, and teamwork while supporting mission operations.</li></ul><p>Education: A high school diploma or GED (General Education Diploma) Certifications or 4 years substitute experience in waste management and disposal services will be acceptable.</p><p>Valid Iraqi driver s license (if operating company vehicles).</p><p>Security Vetting: Already possess a RSO issued security clearance or be able to obtain a favorable RSO issued clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.</p><p>Language Skills: Satisfactory English and Arabic proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p><p>Medical: Successfully complete and pass the medical and drug examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and drug requirements for duration of deployment.</p><p>DESIRED:</p><ul><li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li><li>Experience supporting Department of State.</li><li>Experience working with Amentum.</li></ul><p>OTHER KNOWLEDGE, SKILLS AND ABILITIES:</p><ul><li>Knowledge of the principles and processes involved in Quality Control Management.</li><li>Successful management of multiple sites in geographically dispersed locations.</li><li>Ability to collect, analyze and summarize data and to prepare clear and concise reports.</li><li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li><li>Exercise sound judgment and make decisions independently.</li><li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast paced and constantly changing environment. Expert communication skills to facilitate and disseminate information.</li></ul><p><br></p>
<p><h4>Duties</h4>
<p><strong>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</strong></p>
<p><strong>Comply with all Environmental Health & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</strong></p>
<p><strong>Provide oversight of all material handling and heavy equipment support operations.</strong></p>
<p><strong>Primary responsibilities will be the safety and professional operations of a daily multi-national workforce and ensuring that all work requests are completed.</strong></p>
<p><strong>Schedule daily work assignments of personnel.</strong></p>
<p><strong>Review work orders and support requests to determine safety requirements, permitting, and equipment needs.</strong></p>
<p><strong>Manage all work order activity to ensure that all work is properly documented and submitted for recording.</strong></p>
<p><strong>Provide reports and data - both required and ad hoc.</strong></p>
<p><strong>Ensure adequate supplies and materials are ordered for department.</strong></p>
<p><strong>Ensure personnel are properly trained in equipment operation.</strong></p>
<p><strong>Monitor and evaluate performance of personnel.</strong></p>
<p><strong>Perform additional duties and projects as assigned.</strong></p>
<h4>Required</h4>
<p><strong>Minimum acceptable experience level:</strong> Two (2) years’ experience with horizontal earthwork and material handling equipment including forklifts, cranes, loaders, bulldozers, skid steers, and semi-tractor trucks.</p>
<p><strong>Knowledge, skills, and abilities:</strong></p>
<ul>
<li>Good time management skills and able to multi-task using various types of cranes and rigging gear.</li>
<li>Knowledge of proper loading techniques and forklift weight capacities.</li>
<li>Ability to lift up to 30 pounds, bend, stoop, and climb in and around construction type equipment and work in adverse climatic conditions.</li>
<li>Ability to coordinate and complete basic Transportation Movement Request (TMR).</li>
<li>Prior experience in working with a multi-national workforce.</li>
<li>Ability to extract information to produce reports.</li>
<li>Ability to communicate with a wide variety of colleagues and customers.</li>
<li>Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.</li>
<li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li>
<li>Cross-cultural sensitivity with an international perspective.</li>
<li>Excellent organizational and time management skills.</li>
<li>Computer skills, specifically in Microsoft Word and Excel.</li>
<li>Ability to become an active and functioning member of a team.</li>
<li>Ability to be innovative and be an agent for change.</li>
<li>Expert communication skills to facilitate and disseminate information.</li>
</ul>
<p><strong>Education:</strong> A high school diploma or GED.</p>
<p><strong>Passport, licenses and certifications:</strong> As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages. Valid drivers’ license from home of record.</p>
<p><strong>Security vetting:</strong> Already possess a US Government issued security clearance or Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification or US Government clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.</p>
<p><strong>Language skills:</strong> Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p>
<p><strong>Medical:</strong> Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</p>
<h4>Desired</h4>
<ul>
<li>Relevant overseas contract experience.</li>
<li>Previous work experience in harsh environmental conditions are a plus.</li>
<li>Experience working with Amentum.</li>
</ul>
<h4>Other Responsibilities</h4>
<p><strong>Safety</strong> - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</p>
<p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his or her Quality Management and Customer Satisfaction responsibilities.</p>
<p><strong>Procedure compliance</strong> - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</p>
<h4>Working and Living Conditions</h4>
<p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p>
<p>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>
<p>Answer and transfer incoming calls promptly and professionally. Handle guest requests, inquiries, and messages received through the telephone system. Connect guests with the appropriate hotel departments and colleagues. Provide accurate information about hotel facilities, services, operating hours, and procedures. Manage wake-up call requests accurately and on time. Maintain confidentiality of guest information and telephone communications. Record and communicate guest messages accurately and promptly. Assist with emergency and priority calls in accordance with hotel procedures. Monitor and operate the hotel PBX telephone system efficiently. Coordinate with Front Office, Housekeeping, Engineering, Security, and other departments when required. Follow proper telephone etiquette and hotel communication standards at all times. Maintain accurate records and logs related to telephone operations. Report any telephone system issues or technical problems to the relevant department. Handle guest complaints and requests professionally, escalating matters when necessary. Support the smooth operation of the Telephone Department and maintain a professional and welcoming tone in all interactions. Perform any other duties reasonably assigned by the supervisor or management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; a diploma or degree in Hospitality, Tourism, or a related field is an advantage.</li><li>Previous experience as a PBX Operator, Telephone Operator, Guest Service Agent, or in a similar hotel position is preferred.</li><li>Experience in a hotel or hospitality environment is an advantage.</li><li>Good verbal communication and interpersonal skills.</li><li>Professional and pleasant telephone manner.</li><li>Good command of English; additional languages are an advantage.</li><li>Ability to remain calm and professional when handling difficult or high-pressure situations.</li><li>Strong attention to detail, particularly when recording messages and handling wake-up calls.</li><li>Basic computer skills and the ability to operate telephone/PBX systems.</li><li>Good organizational and multitasking skills.</li><li>Ability to work effectively as part of a team.</li><li>Willingness to work shifts, including weekends and public holidays.</li><li>Strong commitment to guest satisfaction and service excellence.</li></ul>
<p>The Operations Manager will be based at the Baghdad Embassy Compound (BEC) site in Iraq and serve the Operations and Maintenance Support Services (OMSS) contract in support of the U.S. Department of State. This position will be responsible for taking ownership of the site operational responsibilities to include directing the daily performance of the organization, planning, scheduling and training processes to meet the requirements of the contract. This position will report to the OMSS Program Manager. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.</p><p>DUTIES:</p><ul><li>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</li><li>Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.</li><li>Development and updating of the operations plan and maintenance program on a monthly basis</li><li>Record keeping for site data including as-builts, O&M manuals, commissioning documentation, design drawings, material and equipment cut sheets, etc.</li><li>Develop and maintain the MSDS program and provide access as specified for all EC personnel.</li><li>Develop , implement, and enforce a comprehensive safety program for all O&M Contractor staff, including periodic inspections and training programs.</li><li>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li><li>Revie and maintain current information manuals for building operations and repair services and maintain accurate equipment and personnel records.</li><li>Act as the Program Manager s principal operations representative.</li><li>Responsible for the management of all O&M functions, including ensuring there are qualified personnel to meet staffing requirements, and the central planning, coordination, control, and actual performance of these functions.</li><li>Manage the O&M and other assigned functions on site to ensure overall contract performance, which requires getting information to and from critical operating/supporting elements and directing/coordinating actions to ensure resources are fully utilized to properly perform the mission.</li><li>Monitor system readiness, identify problem areas, and respond to mission requirements to perform contract requirements.</li><li>Direct and monitor the preventive maintenance program; accept, process, coordinate, and assign work orders, projects, and large task assignments.</li><li>Control resources; monitor staff proficiency and qualifications; monitor staff endurance; monitor the location and activities of assets; and coordinate the flow of information to and from O&M staff.</li><li>Perform additional duties and projects assigned.</li></ul><p>REQUIRED:</p><ul><li>Minimum Acceptable Experience Level: Minimum of 15 years experience in Operations and Maintenance services, with a minimum of 5 years experience in large facilities.</li><li>Knowledge, Skills and Abilities:</li><ul><li>Demonstrated working knowledge of Operations and Maintenance activities for a small plant, overseas, or military facility.</li><li>Demonstrated ability to manage required staff.</li><li>Ability to work in a fast-paced environment requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li><li>Cross-cultural sensitivity with an international perspective.</li><li>Excellent organizational and time management skills.</li><li>Computer skills, specifically in Microsoft Word and Excel.</li><li>Ability to become an active and functioning member of a team.</li><li>Ability to be innovative and be an agent for change.</li><li>Expert communication skills to facilitate and disseminate information.</li></ul></ul><p>Education:</p><ul><li>A high school diploma or GED.</li><li>A bachelor s degree in business management, project management or similar discipline leading to a broad management background is preferred.</li></ul><p>Passport, Licenses and Certifications:</p><ul><li>As part of pre-contingency requirements, by the time the visa process starts , candidates must possess a valid passport with a minimum of 18 months remaining until the expiration date with 8 blank pages.</li><li>Valid drivers license.</li></ul><p>Security Vetting:</p><ul><li>Must be able to obtain and maintain a Secret US Government Clearance.</li><li>Note: US Citizenship is required to obtain Secret Clearance.</li></ul><p>Language Skills:</p><ul><li>Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</li></ul><p>Medical:</p><ul><li>Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq.</li><li>Must maintain physical and dental requirements for duration of deployment.</li></ul><p>DESIRED:</p><ul><li>Relevant experience, skills and knowledge of electrical, mechanical/HVAC, power generation, water systems for a large facility are strongly preferred.</li><li>Relevant overseas operations management experience.</li><li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li><li>Experience working with Amentum.</li></ul><p>OTHER RESPONSIBILITIES</p><ul><li>Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li><li>Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.</li><li>Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 15 years experience in Operations and Maintenance services, with a minimum of 5 years experience in large facilities.</li><li>Demonstrated working knowledge of Operations and Maintenance activities for a small plant, overseas, or military facility.</li><li>Demonstrated ability to manage required staff.</li><li>Ability to work in a fast-paced environment requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li><li>Cross-cultural sensitivity with an international perspective.</li><li>Excellent organizational and time management skills.</li><li>Computer skills, specifically in Microsoft Word and Excel.</li><li>Ability to become an active and functioning member of a team.</li><li>Ability to be innovative and be an agent for change.</li><li>Expert communication skills to facilitate and disseminate information.</li><li>A high school diploma or GED.</li><li>A bachelor s degree in business management, project management or similar discipline leading to a broad management background is preferred.</li><li>Valid passport with a minimum of 18 months remaining until the expiration date with 8 blank pages.</li><li>Valid drivers license.</li><li>Must be able to obtain and maintain a Secret US Government Clearance.</li><li>Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</li><li>Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq.</li><li>Must maintain physical and dental requirements for duration of deployment.</li></ul>
<p>The Chief Engineer will be based at one of the Amentum sites in Iraq and serve the Operations and Maintenance Support Services (OMSS) contract in support of the U.S. Department of State. The Chief Engineer is responsible for all water purification, water storage, water distribution and wastewater treatments, as well as generators, and associated power generation, transmission and distribution equipment. The Chief Engineer is also responsible for the safe operation and maintenance of power plants, generators, compressors, air conditioning systems, etc., and operates industrial machinery and equipment in various forms.</p><p>DUTIES:</p><ul><li>Responsible for maintaining a safe workplace and ensuring safety is the highest priority in the workplace.</li><li>Comply with all Environmental & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li><li>Responsible for managing, monitoring and tracking physical plant and building operations services.</li><li>Supervise and oversee the operations of the water and wastewater treatment plants to include all water quality laboratory, pumping, filtering, piping and control systems.</li><li>Ensure the viability, availability and safety of water treatment and waste distribution systems.</li><li>Maintain water well operations and water storage systems.</li><li>Manage water treatment waste stream to contractual standards.</li><li>Oversee the:</li><ul><li>Prime power and water/wastewater treatment programs;</li><li>Operation, calibration, diagnostics, troubleshooting and repairs to all mechanical, electrical equipment systems and electrical/pneumatic control systems.</li><li>Preventative maintenance, condition monitoring, repair, installation and modernization of all power generation, transmission and distribution equipment on site; and</li><li>Support of prime power generators made by Caterpillar, Cummins, Perkins, FG Wilson and other manufacturers, with outputs ranging from 20KW up to 160KW.</li></ul><li>Provide daily guidance and direction to supervisors, operators, mechanics and technicians.</li><li>Perform scheduled and unscheduled inspections.</li><li>Report any malfunctions or lack of compliance with SOW to the Chief Engineer.</li><li>Assist in developing the SOW when requested, including diagrams and specifications in compliance with Overseas Building Operations (OBO), Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA) and National electric Code (NEC) standards.</li><li>Maintain effective, timely and respectful communication and interaction with other employees and managers and support other organizations.</li><li>Perform administrative tasks including ordering material, inventorying and scheduling work.</li><li>Manage logistics, stock levels and workflow processes.</li><li>Collect, analyze and summarize data for report preparation and submit written reports.</li><li>Maintain appropriate technical library and record keeping, which documents all procedures necessary to accomplish assigned responsibilities.</li><li>Responsible for facility custodianship of work area and management of tools, equipment and spare parts.</li><li>Take initiative to analyze situations and make frequent technical decisions based on specifications, safety and electrical codes.</li><li>Evaluate operational effectiveness and develop/maintain effective operational control mechanisms.</li><li>Responsible for allocating and managing staff resources according to changing needs</li><li>Identify problem areas and respond to mission requirements to perform task order requirements.</li><li>Plan and manage projects.</li><li>Control resources; monitor staff proficiency and qualifications; monitor the locations and activities of assets; and coordinate the flow of information to and from O&M staff and USG representatives.</li><li>Resolve physical plant and building operations issues.</li><li>Provide professional engineering guidance for all future work and technical proposals and will be responsible for drafting and presenting reports and analysis of system performance and recommendations for improvement.</li><li>Interpret all architectural, civil, structural, mechanical, electrical, plumbing, and fire system diagrams or drawings for large facilities.</li><li>Continually interface with Department of State Facility Management personnel in order to coordinate the work being completed on the equipment systems within the Utilities section and brief the customer during meetings and site surveys.</li><li>Perform additional duties and projects as assigned.</li></ul><p>REQUIRED:</p><ul><li>Minimum Acceptable Experience Level:</li><ul><li>Five (5) or more years supervisory experience in physical plant and building operations, including power plants for large facilities.</li></ul><li><br></li><li><br></li><li>Language Skills: Strong, professional, oral and written English communication skills.</li><li>Medical: Favorable passage of a drug screen and physical examination.</li></ul><p>DESIRED:</p><ul><li>Degree in Electrical or Mechanical Engineering.</li><li>Relevant overseas physical plant and building operations experience.</li><li>Previous out of home country experience is highly desirable and previous work experience in harsh environmental conditions is a plus.</li><li>Experience working with Amentum.</li></ul><p>OTHER KNOWLEDGE, SKILLS AND ABILITIES:</p><ul><li>Knowledge of principles and processes involved in operating and supporting power generation, transition, and distribution as well as water and wastewater treatment functions at an overseas facility.</li><li>Experience providing excellent customer services.</li><li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li><li>Cross-cultural sensitivity with an international perspective.</li><li>Excellent organizational and time management skills.</li><li>Ability to become an active and functioning member of a team.</li><li>Must have the ability to be innovative and be an agent for change.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>